Is Sony Turning Around - Case Study

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Is Sony Turning Around?

Case Study 1995 - 2009

Agenda

Sonys Firmengeschichte / Produkte


Kontext 1989-1995
Entwicklung und Strategien 1995 2009
Ausblick

Grnder Akio Morita und Masaru Ibuka

http://topwar.ru/uploads/images/2014/742/o
ams692.jpg
http://cfile25.uf.tistory.com/image/1434563D4
DC2C1363AA0ED

Was verbindet ihr mit SONY?


Frage an die Gruppe

1955: TR 55, JPs 1.


transistor radio

1968: Trinitron
Farbfernseher

Betamax (JP Mai


1975
VHS (JP Okt 1976)

JP Juli 1979: Walkman, the headphone stereo


(USA Juni 1980)
Discman 1982
MD 1992
In 1986, the word 'Walkman' appeared in the
Oxford English Dictionary and officially became a
new English word.
http://goodlogo.com/images/logos/sony_walkman_logo_3428.gif
http://www.sony.net/SonyInfo/News/Press_Archive/199907/99-059/

PlayStation, 1994

http://upload.wikimedia.org/wikipedia/commons/3/39/PSX-ConsolewController.jpg

1. HD Camcorder, 1997

http://en.wikipedia.org/wiki/Sony_HDR-HC1#mediaviewer/File:Sony_HDRHC1E_Camera_Side.JPG

ATRAC3 vs MP3

Sony PRS-500:
1. Kindle: November
Verkaufsstart in den USA 2007 ($399)
Sept 2006 ($350)
http://mikecanex.files.wordpress.com/2011/06/sonyread
ermarkone001.jpg

http://upload.wikimedia.org/wikipedia/commons/thumb/1/14/Amazon_Kin
dle_-_Wikipedia.jpg/170px-Amazon_Kindle_-_Wikipedia.jpg

4 core values
Unique, Quality, Speed, Cost
Keine big budgetary restrictions
I believe one of the reasons we went through
such a remarkable growth period was that we
had this atmosphere of free discussion. A
company will get nowhere if all of the thinking
is left to management. Morita

Kontext: 1989-1995
Econ bubble burst 1989 Nachfrage in JP sinkt
Wirtschaftskrise in Asien
Sony musste Kosten sparen & sich international
ausrichten
Exchange rates Produkte im Ausland wurden
teuer (less competitive)
Commercialization of Internet
US music industry growth

1995
FY1994 1st net loss since 1961 3 Mlrd von 3.3 Musikindustrie
graph showing losses
COO / CEO

Ideis turnaround vision


Semiconductor development
Merging entertainment & CE branches
Zitat s3 preserve original founding spirit by
renewing ourselves and aiming for even
greater height
So-Net launch
Sonys R&D structure zentralisiert
Grafik Exhibit 5

1997
PlayStation Launch
Meistverkaufte Spielkonsole weltweit

1999

CEO-Wechsel: Norio Ohga, CEO seit 1989, geht. Nobuyuki Idei wird CEO
Zahlen OK
Restructuring / cost cutting
>> strategy

http://www.tribuneindia.com/2003/20030616/login/it4.jpg

http://www.eluniversal.com.co/sites/default/files/norio_ohga_0.jpg

2000
PlayStation
Wachstum 2000

2001

1. Umstrukturierung
FY2001: Fokus auf making Sony Produkte Internetfhig
Ipod besiegt walkman
Sony HQ splits in 3 areas
-> grafik
Nachfrage sinkt in den USA nach 911
Trinitron CRT TVs down due to Samsung
Preisfrage?
Hardware: beat by nintendo und microsoft
Alles schlecht

2003

April 2003 SONY SHOCK


Grafik Aktienpreis
Schlechte FY2002 Zahlen
CEO gibt Transformation
60 bekannt
Convergence of business
http://worldonline.media.clients.ellingtoncms.com/img/pho
tos/2003/10/29/biz3_t440.jpg?9e2a24ba44807f8f9b96aad7
c4082bf6ded075dc

2003

20000 jobs weg


Sony connect
BMG joint venture
Acquisition of MGM: verzgert Erholung von
Sony
Partnership w comcast

Internal conflicts

Hardware in Japan vs entertainment in den USA


Kein Fokus / Identittskrise
Silo mentality / internal rivalry
Copyright issues music business: Musikplayer;
CD; MP3 Format; LCD Fernseher

Innovation <> Gewinn


Interne Kostenstrukturen
Garapagosu-ka

Sonys Probleme
Konkurrenz: Sony konnte nicht mithalten
Kunden: Sony hat sich nicht angepasst /
Produkte zu frh entwickelt?
Entertainment Branche: Marktpotenzial nicht
erkannt

JP Management Style

Ein guter Engineer <> guter Manager


Reducing board size
Konflikt zw Ohga und Idei
Ideis quote s8

http://img3.wikia.nocookie.net/__cb20070308040534/ega
mia/images/8/8b/Ken_kutaragi.jpg

2005

Significant loss
Kutaragi und Idei gehen
Samsung berholt Sony: grafik?
Stringer kommt; intro of whos
who
Challenges lead to Sept 2005:
Projekt Nippon
From DE- to highly centralized
again!
Projekt Nippon: focus changes to
software & content
development; enrich consumer
entertainment experience
Bottom up mgmt approach

http://www.sonyinsider.com/wp-content/uploads/2010/01/005.png

2006-2009
Stabile Lage
Schlechte FY 2008 Zahlen
Brand value:
2009 Japans Best Global Brands (Interbrand):
Sony #3, nach Toyota & Honda
2009 Most Innovative Companies (BCG): #14

http://www.rankingthebrands.com/

USA vs Japan / engineers Konflikte


Stringers Probleme

Innovation
Sony wird zum global player in Consumer
Electronics in den 1970er und 80er Jahren
By 1994 global corp
GRAPH: sales by region

Profit / loss / revenues 1995-2009


Blend in exchange rates graph
Employee # graph / layoffs
# of product lines?

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