MS4 Level Letter of Complaint

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The lesson teaches students how to write a letter of complaint following specific steps of drafting, editing and publishing the letter.

The lesson teaches students how to plan, draft and edit a letter of complaint about an issue of food waste pollution in their city.

The drafting step involves writing a first draft based on a plan and then editing involves checking grammar, spelling, style, organization and revising. The letter is then published by presenting to the class.

MS4level:LetterofComplaintPDPWriting

GuidedSheet
Function: Complaining (Letter of complaint)
Language form : Simple present, would ( polite request), imperative , time sequencers.
Vocabulary : Vocabulary related to food waste garbage.
Visual aids: Pictures and flashcards showing garbage and dirty cities.
Aim: By the end of this lesson the learners will be able to write a letter of complaint

timi
ng

Interaction

Procedure

VAKT

Teach
students

Students
teacher

Students
teacher

Teacher

students

Teacher

students

Students

Teacher

MS4level:LetterofComplaint.
FileOne
Warmer:Theteachergreetshislearnersandwelcomesthem,then
invitesthemtotalkaboutthelastsance.
Brainstorming:Theteacherinvitesthelearnerstothinkaboutthetopic
ofthelessonthroughpicturesshowingthetopic.
Theteacherinvitesthelearnerstodiscussthetopicandreportsonthe
boardallthelearnerssuggestions.
TheteacherintroducestheSituationofIntegrationthrough:
Authenticphotosshowingreallifesituations
Setofinstructions
ProblemSolvingsituation
TheSituationofIntegration:

Boardand
marker

Flashcard
sshowing
food
waste
pollution

Boardand
marker

Boardand
marker

Eachmorningyouseeyourlocalstreetsdirtyandfullofgarbage.
Youwanttoreacttosuchproblem.
Writealetterofcomplainttoyourlocalauthoritiestalkingabout
thisproblem.
Writeabout:
Theproblem(foodwaste)
Thecauses:
Inhabitantsbehaviour.
Lackoffoodcans
Foodtrucks
Thesolutions:
campaigntocleanstreetsandcities
informationdayaboutfoodwaste
imposefinesonpersonswhopollute.

PlanningStage:Theteacherinvitesthelearnerstoplantheirideasina
tabletomakethemelicitalltheideasabouttheproblemexposed.
Format

Problem

Step1:Clearly
statethefactsof
yourcomplaint. Food
Waste
Step2:discuss
Pollution
Thelayoutofa
complaintletter

whyyouareso

unhappy/upset.
Step3:suggest
solutionstothe
problem.

Causes

Mans
behavior

Complaintto Expressions

local
authorities

new
papers

media

school
headmaster

Opening
paragraph
Iamwritingto
complainabout
Iamdissatisfied
with
Middle
paragraph
Iwasshocked/
surprised
Tomysurprise..
closing
paragraph:

Idemand
immediate
action.
Thankingyou
inadvance..

Grammar

simple
present

would

imperative

time
sequencers

Students

Teacher
s

Students

Students

Students

teacher

Student

teacher

Students

students

Drafting:(writingthefirstdraft)bylookingattheplans,thestudentsst
artwritingtheiressays.theymaychangetheorderoftheirmainsupports,
orrearrangetheirminorsupports
ifthereisalwaysamistakeeitherintheorganizationorinthegrammar
orthechoice/formofthevocabulary.Thisleadsthelearnerstoediting.

Editing:Teacherinvitestolearnerstochecktheirmistakes

Editingsteps:
*Grammarandspelling:
checktheirspelling
checktheirgrammar.
readtheirletteragain
*Styleandorganization:
Makesuretheirletterhasanintroduction.
Checkthatyouhaveaopeningsentencethatidentifiesthemainidea
oftheletter.
checkthatalltheirparagraphsfollowtheparagraphformat
Seeiftheirletterisinteresting.

Publishing:

Thelearnersareinvitedtopresenttheirletterstothewholeclass,then
reportsontheboardthebestone.
Suggestedletter:

DearSir,

Iamwritingtocomplainaboutfoodwastepollution.Every

morning,Iseeourstreetsandcityfullofgarbagethrown

everywhere.

TomysurpriseIseepeoplethrowinggarbageatanytime,

andnotingarbagecans.Thegarbagetruckshavenospecific

time.

Iwoulddemandimmediateactionstostopthis.Isuggesta
campaigntocleanstreetsandcitiesmakeaninformationday

aboutfoodwasteandsetfinesonpersonwhopolluteour

environment.

Thankingyouinadvance

YoursSincerely

Thelearnersreadthecorrectedletterthencopydown.

Boardand
marker

Boardand
marker

Boardand
maker

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