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    Alexander E. Verbrugge: I'm An Intelligent, Levelheaded Person That Aspires To Do Great

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    Alex Verbrugge
    Alexander E. Verbrugge provides a resume summarizing his education and work experience. He attained bachelor's degrees in management information systems and business/accounting from Northwest Missouri State University and Buena Vista University. His work experience includes supervisory roles at Worlds of Fun overseeing rides and staff, as well as customer service roles in university registration and event coordination. He also lists involvement in community service and awards received.

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    Alexander E. Verbrugge: I'm An Intelligent, Levelheaded Person That Aspires To Do Great

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    Alex Verbrugge
    53 views2 pages
    Alexander E. Verbrugge provides a resume summarizing his education and work experience. He attained bachelor's degrees in management information systems and business/accounting from Northwest Missouri State University and Buena Vista University. His work experience includes supervisory roles at Worlds of Fun overseeing rides and staff, as well as customer service roles in university registration and event coordination. He also lists involvement in community service and awards received.

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    Alex Verbrugge Resume

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    Alexander E. Verbrugge provides a resume summarizing his education and work experience. He attained bachelor's degrees in management information systems and business/accounting from Northwest Missouri State University and Buena Vista University. His work experience includes supervisory roles at Worlds of Fun overseeing rides and staff, as well as customer service roles in university registration and event coordination. He also lists involvement in community service and awards received.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    53 views2 pages

    Alexander E. Verbrugge: I'm An Intelligent, Levelheaded Person That Aspires To Do Great

    Uploaded by

    Alex Verbrugge
    Alexander E. Verbrugge provides a resume summarizing his education and work experience. He attained bachelor's degrees in management information systems and business/accounting from Northwest Missouri State University and Buena Vista University. His work experience includes supervisory roles at Worlds of Fun overseeing rides and staff, as well as customer service roles in university registration and event coordination. He also lists involvement in community service and awards received.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    Alexander E.

    Verbrugge
    416 Fox Hollow Lane
    (816) 898-5962
    Blue Springs, MO 64015
    Alex.verbrugge@yahoo.com

    I'm an intelligent, levelheaded person that aspires to do great.


    Education
    Northwest Missouri State University Maryville, Mo
    January
    2014- December 2016 Bachelor of Science Management Information Systems
    Buena Vista University
    Storm Lake, IA
    August 2012-December 2013 Bachelor of Science Business and Accounting
    Thomas A. Blakelock High School (Oakville, Ontario)
    August 2007-June 2010
    Work Experience
    Area Supervisor of Rides
    February
    2015-Present
    Worlds of Fun, Kansas City, Missouri
    Supervisor of team leads and ride operators:
    o Supervise 20+ rides and their crew of 75+
    o Train classes of 10-20 crew members on safety
    o Prepare crews and leads for the day
    o Manage Staffing and Scheduling
    o Hold daily meetings and coaching with crew members
    o Tend to guests needs and desires.
    o Handle emotionally stimulate or intense situations
    o Work 52- 70 hours per week
    o Offered Manager position for next season
    Rides Ambassador Lead
    June 2014November 2014
    Worlds of Fun, Kansas City, Missouri
    Head of a team of Ride Ambassadors:
    o Led a group of 20 to 25 employees
    o Received an International Rides Operator Certification in order to train
    crew members on any ride
    o Kept track of numbers and legal papers in order to maintain a strict record of
    occurrences and
    to give an accurate reading on statistics
    o Dealt with customers complaints and questions and turn it around and have
    them have the best day possible.
    Offered a Supervisor position for next season.
    Rides Ambassador
    May
    2014- June 2014
    Worlds of Fun, Kansas City, Missouri
    Part of a team that met and engaged with the guest by:
    o Met safety needs of the park and manufactures
    o Talked with the guests while they wait in line to ensure their experience was
    great

    Alex Verbrugge
    Page 2
    o Member of the Best Day Ever Project
    o Received a promotion only after a month of working
    Registrar Clerk
    October 2012-December 2013
    Buena Vista University, Storm Lake, Iowa
    Use my customer service skills to:
    o Handled a variety of inquiries via phone, email, in-person and mail
    o Sent out transcripts and other documentation as requested
    o Processed Veterans Affairs (VA) dollar transactions
    o Input terms/classes in database for VA for both main campus and satellites
    Conference Assistant Team Lead
    June 2013
    August 2013
    Buena Vista University, Storm Lake, Iowa
    Acted interim team lead for 16 conferences and events, from 60-650 participants per
    week, each with very short turnaround time.
    Coordinated with leaders of the various events to prep on a rotational basis all
    aspects of each event
    Ensured proper inventory and other critical logistics to insure a best in class
    customer experience every time
    Used excellent customer service skills including attention to detail and patience to
    handle incoming client inquiries and issues around the clock
    Resulted in 100% client return in addition to multiple referrals
    Offered promotion halfway through the term
    Volunteer Service
    President of the Northwest Missouri Soccer Club
    2014-2016
    Treasurer as volunteer for Northwest Soccer Club
    2014
    Project Band-Aide (Bearcat Soccer Club)
    2013,2014,2015
    Magic Theatre for elementary school children (Actor)
    2013
    Harvesters Food Bank Volunteer
    2011,2012
    Awards
    Area 3 Rookie Lead of the Year- Worlds Of Fun
    2014
    Two-time letter winner- NCAA D-III College Soccer
    2012,2013

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