4880 Field Repair Guide

Stylus Pro 4880 Field Repair Guide 1/17/08
Table Of Contents
Table Of Contents - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1
Control Panel Map - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5
Component Replacement - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Board (Main) Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
Board (Main) Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Board (Power Supply) Removal - - - - - - - - - - - - - - - - - - - - - - - - - 27
Carriage Removal Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - 33
Cartridge Release Lever Repair - - - - - - - - - - - - - - - - - - - - - - - - - 36
Cartridge Release Sensor Repair - - - - - - - - - - - - - - - - - - - - - - - - 37
Cover (Left) Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38
Cover (Right) Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 40
Cover (Top) Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
Damper Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Ink Bay Removal (Left) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Ink Bay Removal (Right) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
Input Roller Assembly, Disassembly - - - - - - - - - - - - - - - - - - - - - - 64
Input Roller Assembly, Re-assembly - - - - - - - - - - - - - - - - - - - - - - 69
Input Roller Assembly Removal - - - - - - - - - - - - - - - - - - - - - - - - - 74
Paper Exit Roller Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Print Head Replacement Procedure - - - - - - - - - - - - - - - - - - - - - - - 82
Pump and Cap Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
Pump and Cap Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
Error Codes (Maintenance) - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
Error Codes (Service) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 102
00000088 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 105
00000101 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 106
00000103 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 107
00000105 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 108
00010000 - 00010003 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 109
0001001B - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 110
Color Shift - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 111
Command Error - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 112
Printer Component, Software Item, LCD Display, Printer Button Page 1.

Communication Errors PC - - - - - - - - - - - - - - - - - - - - - - - - - - - - 113

Cover Open - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 115
Drop of Ink - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 116
Grainy or Ghosting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 117
Horizontal Banding - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 118
Missing Nozzle Diagnosis and Repair - - - - - - - - - - - - - - - - - - - - - - 120
Paper Jam Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 123
Paper Not Cut - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 124
Reload Paper - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 125
Random Nozzles - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 127
Scratch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 128
Set Ink Cartridges - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 129
Set Ink Lever - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 130
Smear - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 131
Smudge - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 132
Vertical Banding - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 133
Wrong Ink Cartridge - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 134
Adjustments - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 135
980mm Feed Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - 136
Auto Bi-D Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 137
Auto Uni-D Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 138
Carriage Timing Belt Tension Adjustment - - - - - - - - - - - - - - - - - - - - 139
Check Network Communication - - - - - - - - - - - - - - - - - - - - - - - - - 140
Check Nozzle - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 142
Check Platen Gap - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 143
Cleaning / Charging (Priming) - - - - - - - - - - - - - - - - - - - - - - - - - - 144
Clear PF Micro Feed Adjustment [Bi-D] - - - - - - - - - - - - - - - - - - - - - 145
Copy Bi-D Variables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 146
Copy Uni-D Variables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 147
CR Encoder Sensor Position Adjustment - - - - - - - - - - - - - - - - - - - - 148
Head Rank ID - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 149
Ink Discharge. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 150
Multi Sensor Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - 151
Multi Sensor Auto PF Adjustment - - - - - - - - - - - - - - - - - - - - - - - - 152
Multi Sensor Level Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - 153
Multi Sensor Position Adjustment - - - - - - - - - - - - - - - - - - - - - - - - 154
Nozzle Bi-D Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 156
Paper Feed Timing Belt Adjustment - - - - - - - - - - - - - - - - - - - - - - - 157

Paper Thickness Sensor Adjustment - - - - - - - - - - - - - - - - - - - - - - 159
Platen Gap Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 162
Platen Position Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - 165
Print Head Slant Adjustment (CR) - - - - - - - - - - - - - - - - - - - - - - - - 167
Print Head Slant Adjustment (PF) - - - - - - - - - - - - - - - - - - - - - - - - 174
Rear Sensor Calibration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 176
Reset ASF Counter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 177
Reset Paper Ejection Switching / PG Switching Counter - - - - - - - - - - - - 178
Reset PF Motor Counter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 179
Reset When Cleaning Unit Change - - - - - - - - - - - - - - - - - - - - - - - 180
Reset When CR Unit Change - - - - - - - - - - - - - - - - - - - - - - - - - - 181
Reset When Cutter Solenoid Change - - - - - - - - - - - - - - - - - - - - - - 182
Reset When Print Head Change - - - - - - - - - - - - - - - - - - - - - - - - - 183
RTC & USBID Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - 184
Skew Check - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 185
T&B&S [Cut Sheet] Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - 186
T&B&S [Roll Paper] Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - 187
Writing MAC Address - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 188
Component Pictures - - - - - - - - - - - - - - - - - - - - - - - - - - - 190
Board (Main) Picture - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 191
Board (Power Suppy) Picture - - - - - - - - - - - - - - - - - - - - - - - - - - 192
Reference - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 193
Accessories List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 194
Cleaning Fluid - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 195
Connector Diagram - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 196
Connectors / Wiring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 197
Consumable/Service Parts List - - - - - - - - - - - - - - - - - - - - - - - - - 202
Firmware History - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 205
Firmware Update Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - 206
Glossary - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 207
Ink Draining Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 213
Ink Tube/Color Order - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 214
Prime, On or Off - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 215
Revision History - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 216
Sensors, Motors, Solenoids, and Fans - - - - - - - - - - - - - - - - - - - - - 217

Service Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 219

Service Tools - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 221
Stress Test (Test Image) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 222
User Nozzle Check Order - - - - - - - - - - - - - - - - - - - - - - - - - - - - 223
Utilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 224
Adjustment Wizard2 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 225
FWUpdate.exe - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 229
NVRAM.EXE - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 233

Control Panel Map
Status Media Feed

Sheet Roll / Sheet
Roll Auto Cut
Roll Auto Cut Off Ink Quantity Maintenance Tank Level
Paper
Ink Out Out
Paused
Pause
Power
Hold for 3 seconds to reset/clear Hold for 3 seconds to cut Hold for 3 seconds to clean
Printer roll media
Hold the 4 Arrow Buttons and Power on for F/W Down-
load Mode.

User Menu: Press the Menu button when 3. PRINTER STATUS.

the printer displays Ready VERSION: (CURRENT FIRMWARE)
1. PRINTER SETUP. PRINTABLE PG: (FOR EACH COLOR)MK
(nnnnnn)PG
ROLL COUNTER: SET ROLL LENGTH nnn.n (If enabled) INK LEFT: (FOR EACH COLOR)MK E*****F
SHEET COUNTER: SET SHEET PAGES 0-250PG (If enabled) MAINT TANK: E*****F
PLATEN GAP: *STANDARD, NARROW, WIDEST, WIDER, USAGE COUNT : INK (nnnn.n)ML, PPR
WIDE (nnnn.n)CM
PAGE LINE: *ON, OFF USE COUNT CLR: EXEC
INTERFACE: *AUTO, USB, NETWORK I/F JOB HISTORY: N0.(N) I:(nnn)ML, P:(nnn)CM
CODE PAGE: *PC437, PC850, TOTAL PRINTS: (nnnn)
PAPER MARGIN: *DEFAULT, T/B15mm, T/B25mm,15mm, 3mmSERVICE LIFE: CUTTER, CR MOTOR, PF
PPR SIZE CHK: *ON, OFF MOTOR, HEAD UNIT,CLEANING UNIT,
PPR ALIGN CHK: *ON, OFF (E*****F)
TIME OUT: *OFF, 30SEC, 60SEC, 180SEC, 300SEC
CUTTER ADJ: EXEC
REFRESH MRGN: *ON, OFF 4. CUSTOM PAPER.
SHEET SIZE CHK: *ON, OFF PAPER NUMBER: *STANDARD, NO. (1-10)
AUTO NZL CK: *ON, OFF PLATEN GAP: STANDARD, NARROW, WIDE,
AUTO CLEANING: *ON, OFF WIDER
QUIET CUT: *OFF, ON THICKNESS PAT: PRINT
INIT SETTINGS: EXEC CUT METHOD: *STANDARD, THICK (FAST,
SLOW), THIN PAPER
PPR FEED ADJ: (N.NN)%
2. TEST PRINT. EJECT ROLLER: *AUTO, SHEET, ROLL CURLED,
NOZZLE CHECK: PRINT ROLL NORMAL
STATUS CHECK: PRINT DRYING TIME: (N.N)SEC
JOB INFO: PRINT SUCTION: *STANDARD, -4, -3, -2, -1
CUSTOM PAPER: PRINT
5. MAINTENANCE 6. Head Alignment.

CUTTER REPL: EXEC PAPER THKNS: *STD, (n.n)MM
BK Ink Change: EXEC (For Changing between Matte ALIGNMENT: AUTO (UNI-D, #3, #2, #1, BI-
and Photo Black) D All, BI-D 2-COLOR)
PWR CLEANING: N CLEANING Y MANUAL (UNI-D, BI-D All, BI-
CLOCK SETTING: (mm/dd/yy hh:mm) D 2-COLOR)
7. NETWORK SETUP: (*DISABLE, ENABLE)

IP ADDRESS SETTING: AUTO, PANEL,
BONJOUR: *ON, OFF
INIT NETWORK SETTING: EXECUTE
Maintenance Mode 1: Press and hold the Pause button and turn on the Printers
HEX DUMP: PRINT EXEC (In this mode, the printer prints hexadecimal values received)
LANGUAGE: *ENGLISH, DUTCH, PORTUGUE, SPANISH, GERMAN, ITALIAN, FRENCH (Control panel lan-
guage)
Paper Counter: *Off, Roll, Sheet (Enables the tacking of Roll Paper usage, or count down from 250 Sheets
(full tray))
UNIT: *METER, FEET/INCH (Set’s the unit of measure that the printer displays)
4CMW72: *OFF, ON (?)
CUT PRESSURE: *100% (0%-150%) (Adjusts the Paper Cutter pressure)
SSCL: EXEC (Super Strong Cleaning)
ROLL PPR FEED: *OFF, ON (On saves leading edge paper)
DEFAULT PANEL: EXEC (Returns Maintenance Mode 1 settings to Factory Default)
CRTG INFO MENU: MANUFACTURER,COLOR, INK TYPE, INK CAPACITY, INK LEFT, PRODUCTION
DATE, EXPIRATION DATE, INK LIFE, INK AGE (CSIC information, for each ink cartridge)
CUSTOM: 0-9 (Enabels custom modes)

Maintenance Mode 2: Press and hold the Left, Down, and Up buttons and turn on the Printer
SELF TESTING:
Test:
Version: (Displays the current firmware version)
Panel: (Button tests for the control panel)
Sensor: (Sensor tests for all sensors)
Encoder: (Encoder tests for both encoders)
Fan: (Fan tests for all fans)
Elec.: Record: Maintenance: (Usage Counters for the following devices) WasteInk, Wiper, Rubbing,
Lever, Cover, Ink Lever, Cr Motor, PF Motor, PrintNumber, Cleaning, Fire A, Fire B, Fire C, Fire
D, Fire E, Fire F, Fire G, Fire H, Cut, Cut Sole
Record: Error: Error (0 - 6) (Displays the last 7 errors)
CSIC: Slot (1 - 8), Maintenance Tank (?)
Actuator: Cutter: [Enter], Start (Tests the cutter assembly)
Actuator2: Cutter Sol, Pump Motor (Tests the following devices)
Adjustment:
Cut Adj.: Pressure: *73% (Adjusts voltage used for the cutter solenoid)
PG ADJ: [Enter], Start: PG Offset *(nn) (Used for adjusting the platen gap)
Rear AD: [Enter], Start: Exc.: RearAD: (nnn nnn nnn) (For adjusting the rear paper sensor)
Edge Sns Lvl: [Enter], Start: (For adjusting the “black level” of the edge sensor)
Check Nozzle: [Enter] Print: (Service level nozzle check)
Check Skew: Check Skew: (n.n)mm (Default 1.0) (Used for setting the amount of allowable skew)
Print:
Check Ptn.: [Enter] Print (Prints all alignment patterns)
Adj. Variable: [Enter] Print (Prints the numeric adjustment variables currently set)
View Counters (Displays the usage/life counter information for the following devices/operations)
Cutter, Cutter Total, Total Pages, Maint Tank, CR Motor, CR Total, PF Motor, Nozzle A, Nozzle B,
Nozzle C, Nozzle D, Nozzle E, Nozzle F, Nozzle G, FL Box, Cleaner, Sponge, ASF, Feed Roller, PG
Maintenance Mode 3: Press and hold the Pause, Down, and Right buttons and turn on the Printer
SELF TESTING2:
TEST: Sensor: (Sensor tests for all sensors)
Adjustment:
Clean Head: Exec (Evacuates the ink in the Ink Tubes)
Clean Head2: Exec (?)
Counter Clear: Reset Counter? (?)
Ink Drain:
Cleaning:
Std. KK0 (Weakest cleaning cycle (uses less ink))
Std. KK1 (Medium strength cleaning cycle)
Std. KK2 (Stronger cleaning cycle)
Std. KK3 (Strongest cleaning cycle)
Init. Fill (Forces a initial fill (prime))
Parameter:
Initialize:
All: Initialize OK? (Resets all of the following counters at once)
PF Resolution: Initialize OK? (Resets this counter only)
Head Record: Initialize OK? (Resets this counter only)
Wiping Record: Initialize OK? (Resets this counter only)
Rab. Record: Initialize OK? (Resets this counter only)
Waste Record: Initialize OK? (Resets this counter only)
CRmot Record: Initialize OK? (Resets this counter only)
PFmot Record: Initialize OK? (Resets this counter only)
Lever Record: Initialize OK? (Resets this counter only)
Cover Record: Initialize OK? (Resets this counter only)
Ink Lever Record: Initialize OK? (Resets this counter only)
Update: InkParameter: Init. Fill: (Set, Reset) (Reset, turns off the initial fill)
HeadWashFLG (?)
Mask Type: Dispersion, Regular (?)
PF BiD Adjust: (+/- n) (?)

Uni-D Trap: (On, Off) (?)
Display: Address: (Used for displaying data at specific RAM addresses)
Custom: (?)
Life: CR Motor, PF Motor, CR+PF Motor, Roller, Roller Rel, D/E Chg, Hopper, ASFLoad, Cutter, Head U/D,
Head Lock, Cleaning, Print, Total Life, CR+PF+Fire, TotalLife2, TotalLife3, Check (Used for design testing
of these devices and assemblies)
Service Config
MD TBL: ID = (1-7D Hex) (“Modifying parameter of media table is available”)
Clear Counters (Clears the usage/life counter information for the following devices/operations)
CUTTER REPL: EXEC
Init All: EXEC(Initializes all counters in this menu)
NVRAM: EXEC
RTC: (YY/MM/DD/HH): EXEC
Cutter: EXEC
CR Motor: EXEC
CR Total: EXEC
PF Motor: EXEC
Head: EXEC
Cleaner: EXEC
Total Pages: EXEC
SPONGE: EXEC (Sponge = Boarderless Pads)
ASF: EXEC
FEED ROLLER: EXEC
PG: EXEC
CR UNIT MAINT: EXEC
CL UNIT MAINT: EXEC
HEAD MAINT: EXEC
CUT UNIT MNT: EXEC
MAINT INFO: (Page 88 - 98 in the Service Manual)

Menu E: (E1 - E17), Menu R: (R1 - R9), Menu S: (S1 - S25), Menu A: (A1 - A32), Menu B: (B1 - B48),
Menu P: (P1 - P42), Menu M: (M1 - M26), Menu O: (O1 - O28), Menu F: (F1 - F28), Menu N: (N1 - N22)
INIT INFO (Resets MAINT INFO menu data)

INIT. MENU E:, INIT. MENU R:, INIT. MENU S:, INIT. MENU A:, INIT. MENU B:, INIT. MENU P:, INIT.
MENU M:, INIT. MENU O:, INIT. MENU F:, INIT. MENU N:
Parameter Backup Mode: (Allows Parameter backup without the Printer being online)
1. Enter Maintenance Mode 2: Press and hold the Left, Down, and Up buttons and turn on the Printer
2. Lift both (2) Ink Levers
3. Remove the Maintenance Tank
4. Move the Paper Release Lever to the released position.
Firmware Download Mode:

Hold the 4 Arrow Buttons and Power on for F/W Download Mode
Component
Replacement
Board (Main) Installation

1. Fasten the New Board to the Housing with 7 Screws (see above) Do not fully tighten.
1. Place the New Board into the Housing.
2. Install 7 Screws (keep them loose)
Board (Main) Installation Printer Component, Software Item, LCD Display, Printer Button Page 13.
2. Install 1 Screw that fastens the USB Port to the Main Board Housing and tighten the 7 Screws
that fasten the Main Board to the Housing.
1. Install 1 Screw.
2. Tighten the 7 Screws that fasten the Main
Board to the Housing.
3. Connect the Cables to the Main Board. Ensure that the Cables are fully seated (straight).
Connect the Cables.
Note: The numbers on the Foil Cables correspond to the Connector numbers.
4. Install 4 Screws that fasten the Main Board Housing to the Printer.
Install 4 Screws.
5. Install 2 Screws that fasten the Cable Cover to the Printer.
Install 2 Screws
6. Write current Firmware to the Main Board. (Detailed directions for writing firmware to the Main
Board are in the Firmware Update chapter located in the Reference Section of the Field Repair
Guide.
6.1 Open the FW/Update.exe, and prepare to send the current firmware version to the Printer.
6.2 Turn on the Printer while depressing the Left, Up, Down, and Right arrow buttons, The Printer will display
UPDATE F/W.
6.3 Send the current firmware to the Printer.
If the Printer’s Parameters are not available skip step 7, and follow step 8 and 9.
7. Re-Install the Printer’s parameters using the Parameter Backup / Restore Utility (Nvram.exe)
7.1 Perform the RTC&USBID&IEEE1394ID Adjustment.
8. Install the appropriate generic Printer parameters using the Parameter Backup / Restore Utility
(Nvram.exe)
Note: If the new Board does not have any parameters, the Printer may not function well enough to allow
alignments, paper loading, nozzle check, or the rest of step 18. Generic parameters are a set of
working parameters from another printer. They are available for download at: https://
www.epsoninsider.com listed under the Printer name, as Generic NVRAM Backup. They come in 2
variations (4880 Matte Black, 4880 Photo Black).
9. Perform the following operations in the order listed.

9.1 Perform the RTC&USBID Adjustment.
9.2 Perform the Rear Sensor Calibration.
9.3 Perform the Cutter Pressure adjustment.
9.4 Perform the Platen Gap adjustment.
9.5 Enter the Head Rank ID (Print Head calibration values).
9.6 Perform the Multi Sensor Level Adjustment.

9.7 Perform the Multi Sensor Adjustment.
9.8 Perform the Auto Bi-D Adjustment.
9.9 Perform the Auto Uni-D Adjustment.
9.10 Perform the Platen Position Adjustment
9.11 Perform the 980mm Feed Adjustment, or Multi Sensor Auto PF Adjustment.
9.12 Perform the T&B&S (Roll Paper) Adjustment.
9.13 Perform the T&B&S (Cut Sheet) Adjustment.
9.14 Perform the Writing MAC Address Adjustment.
Board (Main) Removal

1. Back up the Printer’s parameters using the Parameter Backup / Restore Utility (Nvram.exe).
Note: If the Printer’s parameters can not be “backed up”, print out the Print Head Calibration value
(Head Rank). The Print Head Calibration value is printed on the Service Level Nozzle Check
(Maintenance Mode 2: Self Testing: Adjustment: Check Nozzle).
2. Turn off the Printer and UNPLUG from AC.
3. Remove the Rear Paper Guide.
Push the 2 Grey Tabs and remove the Rear Paper Guide
Board (Main) Removal Printer Component, Software Item, LCD Display, Printer Button Page 20.
4. Remove the 2 Screws fastening the Cable Cover.
Remove 2 Screws
5. Remove the 4 Screws fastening the Main Board Housing.
Remove 4 Screws.
6. Slide out the Main Board Housing, and disconnect the Cables.
Slide out the Main Board Housing, and disconnect the Cables.
7. Remove the 1 Screw that fastens the USB Port to the Main Board Housing.
Remove 1 Screw.
8. Unplug 2 Cables.
Unplug 2 Cables.
9. Remove 7 Screws, and remove the Main Board from the Housing.
1. Remove 7 Screws.
2. Separate the Board from the Housing.
Board (Power Supply) Removal

1. Turn off the Printer and UNPLUG from AC.
2. Remove the Rear Paper Guide.
Push the 2 Grey Tabs and remove the Rear Paper Guide
Board (Power Supply) Removal Printer Component, Software Item, LCD Display, Printer Button Page 27.
3. Remove the 2 Screws fastening the Cable Cover.
Remove 2 Screws
4. Remove the 4 Screws fastening the Main Board Housing.
Remove 4 Screws.
5. Slide out the Main Board Housing, and disconnect the Cables.
Slide out the Main Board Housing, and disconnect the Cables.
6. Unplug 2 Cables.
Unplug 2 Cables.
7. Remove 6 Screws, and lift the Power Supply off the Housing.
1. Remove 5 Screws.
2. Separate the Power Supply from the Housing.
Carriage Removal Procedure

1. Unplug the Printer.
2. Raise both Ink Levers, closing the Ink Valves.
3. Remove the Left Side Cover.
4. Release the Carriage Lock, and move the Carriage Mechanism away from the capped position.
5. Mark the Carriage Belt Tension Gauge, loosen, and remove the Belt.
Mark Belt Tension Gauge Loosen Belt tension Remove Belt from
the Carriage Motor
Carriage Removal Procedure Printer Component, Software Item, LCD Display, Printer Button Page 33.
6. Carriage Rail Cover (Wheel Track) protection steps.
The Carriage Rail Covers will separate and bend when removing the Print Head if not protected.
1. Make a double wall cardboard jig as shown.

1.75” wide
.5” wide, and1/4” deep V slot
5” long
2. Place the jig so that the

V slots support the Car-
riage Rail Covers
Note:The jig should be placed

so that it supports the
Carriage Rail Covers
beside to the Print
Head, when it is in the
removal position (see
step 8).
7. Move the Carriage Mechanism at the removal slot as shown. Compress the Tension Springs
against the Front Carriage Rail, and lift out the Carriage.
Removal Slot
Be careful to free the

Carriage Timing
Strip
Cartridge Release Lever Repair

1. Remove the Ink Bay.
2. Ensure that the Gears and Spring are in the positions shown. (This is the Cartridge released, and
the Valves closed position)
Ensure that the Valve Open/Close Spring position 3 Gear positions to check.
Cam is fully seated in the Interlocks.
Cartridge Release Lever Repair Printer Component, Software Item, LCD Display, Printer Button Page 36.
Cartridge Release Sensor Repair

1. Remove the Ink Bay Assembly.
2. Remove the Cartridge Release Sensor, and replace.
The Sensor is fastened

by 2 Interlocks.
Cartridge Release Sensor Repair Printer Component, Software Item, LCD Display, Printer Button Page 37.
Cover (Left) Removal

1. Remove 2 Screws.
1. Remove 1 Screw
2. Remove 1 Screw
Cover (Left) Removal Printer Component, Software Item, LCD Display, Printer Button Page 38.
2. Remove the Cover (Left)
1. Remove 2 Screws.
2. Slide off the Cover (Left).
Cover (Left) Removal Printer Component, Software Item, LCD Display, Printer Button Page 39.
Cover (Right) Removal

1. Remove the Rear Paper Guide Assembly.
Remove the Rear Paper Guide Assembly
Cover (Right) Removal Printer Component, Software Item, LCD Display, Printer Button Page 40.
2. Remove 1 Screw that fastens the Cover (Right Side) to the inside of the Printer.
Remove 1 Screw
3. Remove the Waste Ink Tank and 1 Screw.
1. Remove Waste Ink Tank
2. Remove 1 Screw
4. Remove 2 Screws and slide off the Paper Release Lever.
Remove 2 Screws and slide off the Paper Release Lever.
5. Remove 2 Screws and slide off the Cover (Right Side).
1. Remove 2 Screws
2. Slide off the Cover (Right Side).
Cover (Top) Removal

1. Using a small flat head screw driver, lever the right Top Cover Hinge pivot point out of the Hinge
Frame.
2. Using a small flat head screw driver, lever the left Top Cover Hinge pivot point out of the Hinge
Frame.
3. Lift off the Top Cover.
Cover (Top) Removal Printer Component, Software Item, LCD Display, Printer Button Page 45.
Damper Removal
3. Move the Carriage Mechanism to the left as shown, remove 3 Screws, and remove the Carriage
Cover.
Slot
3 Screws
Lift off
Damper Removal Printer Component, Software Item, LCD Display, Printer Button Page 46.
4. Disconnect 4 Cables, remove 1 Screw, and remove the Junction Board
1. Disconnect 4 Cables. 2. Remove 1 Screw. 3. Remove the Junction Board.
5. Remove 4 Screws, 1 Stay Bar, and 1 Spring.
1 Stay Bar
1 Spring
4 Screws
6. Disconnect the Ink Lines, from the Dampers to be replaced.
Disconnect the Lines at the

Damper (bottom of the Elbow
Joint).
Move the Lines to the side, and

fasten out of the way.
7. Remove the Stay Bar that fastens the Dampers to the Assembly.
Remove the Stay Bar.
8. Lift out the Print Head / Damper Assembly.
9. .Turn over the Print Head / Damper Assembly and remove 3 Screws.
Remove 3 Screws.
10. Disconnect the Print Head from the Damper Assembly.
1. Disconnect the Print Head from 2. Hold the Damper Assembly like 3. Place the Print Head off to the side
the Damper Assembly. this so that ink does not leak. as shown.
11. Release the Interlock that corresponds to the Damper(s) to be replaced, and lift out the
Damper(s)
Damper Interlock
12. Install the new Damper(s).
13. Reconnect the Print Head to the Damper Assembly.
Connect the Print Head and

fasten with 3 Screws.
14. Place the Print Head / Damper Assembly back into the Carriage Mechanism.
15. Replace 4 Screws, 1 Stay Bar, and 1 Spring.
1 Stay Bar
1 Spring
4 Screws
16. Re-install the Junction Board, fasten with 1 Screw, and reconnect 4 Cables.
This Connector
has a latch.
Install the Junction Board and fasten with 1 Screw.

Reconnect 4 Cables.
17. Perform a Power Cleaning, located in the User: Maintenance menu.
18. Perform a Nozzle Check and cleaning cycles if necessary.
19. Perform the Print Head mechanical adjustments.

19.1 Perform the Print Head Slant Adjustment (CR)
19.2 Perform the Print Head Slant Adjustment (PF)
Ink Bay Removal (Left)

1. Remove the Left and Right Side Covers.
2. Remove the 10 Screws fastening the Front Panel.
Remove 4 Screws Remove 5 Screws (View from the back)

Remove 1 Screw
3. Remove 2 Screws fastening the Front Panel.
Remove 2 Screws
Ink Bay Removal (Left) Printer Component, Software Item, LCD Display, Printer Button Page 54.
4. Remove the Front Panel.
5. Remove 4 Screws that fasten the Ink Bay Cover, and 1 Screw that fastens the Cartridge
Release Handle, and lift off the Cover.
Remove 1 Screw
This hole in the Cover

allows easy access to the
Remove 4 Screws Cartridge Release Handle Lift off the Cover.
Screw
6. Remove 2 Screws and 2 Brackets

1 Screw and Bracket
on the Right Side
1 Screw and Bracket

on the Left Side
7. Remove 2 Screws from the front.
2 Screws from the front
8. Remove 2 Screws from the back of the Ink Bay Assembly.
Blow up of
this area
Remove 2 Screws
Look through this area,
on the back of the
Printer, to find 2 Screws
9. Disconnect the 4 Foil CSIC Cables and the Cartridge Release Sensor Cable.
Cartridge Release Sensor Cable
4 CSIC Cables
Re-assembly Note: Cable Order

Yellow-Magenta-Cyan-Matte Black
10. Maneuver the Ink Tubes from the Slot.
11. Slide out the Ink Bay Assembly, while assisting the Cables through the Frame.
Ink Bay Removal (Right)


Remove 1 Screw
Remove 2 Screws
Ink Bay Removal (Right) Printer Component, Software Item, LCD Display, Printer Button Page 59.
5. Remove 4 Screws that fasten the Ink Bay Cover, and 1 Screw that fastens the Cartridge
Release Handle, and lift off the Cover.
Remove 4 Screws Remove 1 Screw

Lift off the Cover.
6. Remove 4 Screws and 2 Brackets

1 Screw and Bracket
on the right side
1 Screw and Bracket

on the left side
1 Screw on the 1 Screw on

left Side the right Side.
7. Remove 2 Screws from the front.
2 Screws from the front
8. Remove 2 Screws from the back of the Ink Bay Assembly.
View is from the

back of the Printer
Pump Assembly
Remove 2 Screws
9. Disconnect the 4 Foil CSIC Cables and the Cartridge Release Sensor Cable.
Cartridge
Release Sensor 4 CSIC Cables
Cable
Re-assembly Note: Cable Order

Top to Bottom
Black, Light Cyan, Light
Magenta, Light Black
10. Maneuver the Ink Tubes from the slot.
11. Slide out the Ink Bay Assembly, while assisting the Cables through the Frame.
Input Roller Assembly, Disassembly
1. Remove the E-Ring, Gear, and Paddle shown below.
Input Roller Assembly, Disassembly Printer Component, Software Item, LCD Display, Printer Button Page 64.
2. Detach the 3 Interlocks that fasten the Input Roller Cover, and slide the Cover off the Roller.
Detach 3 Interlocks Slide off the Cover
3. Remove the 2 E-Rings shown below
Remove the E-Ring Remove the E-Ring
4. Detach the 3 Interlocks holding the remaining Roller Cover, and slide it off.
3 Interlocks
5. Slide the remaining components off the Shaft.
6. Release the Interlocks, as shown below.
7. Lift up the Paper Tray Base, and remove the Separation Pad Assembly as shown below.
8. Maneuver the remaining side of the Paper Tray Base as shown below to free the last Separation
Pad Assembly.
Input Roller Assembly, Re-assembly

1. Assemble the Base Unit until it looks this.
2. Maneuver the Separation Pad Assembly into the slot as shown.
Input Roller Assembly, Re-assembly Printer Component, Software Item, LCD Display, Printer Button Page 69.
3. Re-hook the Interlock / Pivot Points that connect the Separation Pad Assembly to the Base.
4. Press down on the Separation Pad Assembly until the Black Levers lock it in the down position.
These two pieces must be pressed tightly together to allow

the Paper Separation Assembly too fully compress the
Springs.
5. Study the polarity, and order of the parts below.
Paddles positioned, so that the The Disks have depressions, that fit Home Position Window faces the oppo-
arrow on the side faces up the Springs. site direction from the flat side of the
Roller.
The Right and Left Rollers are different. Pay
attention to the position of the Slots.
6. Install the Roller Assembly components into the Base Assembly, following the directions above.
Paddle on the out- Paddle on the inside

side of the Frame. of the Frame.
Cover marked with R Cover marked with L
7. Rotate the Input Rollers so that the flat side is down to allow the Roller to interlock with the Roller
Frame.
Flat side down This part of both Rollers must fit through the Roller Side Frame.
8. Re-attach the Roller Covers, 3 E-rings, and Gear.
1 E-Ring between the

Roller Assembly and the
Frame.
1 E-Ring fastening
this Gear.
Gear
2 Roller Covers E-Ring
9. Test the Roller Assembly before installation
Place a piece of paper in the Tray. Rotate the Gear and check for proper operation
Input Roller Assembly Removal

2. Remove the Right Side Cover.
3. Remove the Ink Cartridges, and leave the Levers up (closing the Valves).
Lever up, closing

Lever up, closing the Valves
the Valves
4. Remove the Rear Paper Guide Support and the Paper Jam Cover.
Rear Paper Guide Sup-
port (directions at step 5)
Remove the Paper Jam

Cover (shown removed)
Input Roller Assembly Removal Printer Component, Software Item, LCD Display, Printer Button Page 74.
5.
1. Remove this Screw
on the left.
2. Remove this Screw

on the right.
3. Free the Rear Paper

Guide Support from
the Printer.
4. Remove the Screw

that holds the Manual
Feed Sensor to the
Support.
5. Remove the Sensor from

the Rear Paper Guide Sup-
port
6. Rotate the Printer onto it’s back.
7. Remove the 2 screws fastening the Right Side Air Duct to the Frame.
2 Screws
8. Lift the Right Side Air Duct exposing the 2 Screws noted in step 9.
This is 1 of the 2 Screws

shown is the picture on the
left in step 9.
9. Remove the 3 Screws that fasten the Input Roller Assembly to the Right Side Frame.
Back side of the

Waste Ink Tank Slot
3 Screws
Loosen this Screw.
10. Remove the 3 Screws that fasten the Input Roller Assembly to the Left Side Frame.
3 Screws
11. Slide the Input Roller Assembly out about 2 inches, disconnect the Input Roller HP Sensor, and
fully remove the Assembly.
Left side of the Printer
Input Roller Home

Position Sensor
Paper Exit Roller Removal


Remove 1 Screw
Remove 2 Screws
Paper Exit Roller Removal Printer Component, Software Item, LCD Display, Printer Button Page 79.
5. Remove the2 Screws that fasten the Exit Roller.
Remove 2 Screws
6. Remove the Exit Roller.
7. The Exit Roller must be re-installed using the correct polarity.j
Long end Gold Spring side, on the top
Short end
Silver Spring side, on the bottom
Print Head Replacement Procedure

1. Run the Adjustment Wizard and input the new Print Head’s calibration value.
2. Unplug the Printer.
5. Release the Carriage Lock, and move the Carriage Mechanism away from the capped position.
6. Mark the Carriage Belt Tension Gauge, loosen, and remove the Belt.
Mark Belt Tension Gauge Loosen Belt Tension Remove Belt from
the Carriage Motor
Print Head Replacement Procedure Printer Component, Software Item, LCD Display, Printer Button Page 82.
7. Carriage Rail Cover (Wheel Track) protection steps.
The Carriage Rail Covers will separate and bend when removing the Print Head if not protected.
1. Make a double wall cardboard jig as shown.

1.75” wide
.5” wide, and1/4” deep V slot
5” long
2. Place the jig so that the

V slots support the Car-
riage Rail Covers
Note:The jig should be placed

so that it supports the
Carriage Rail Covers
beside to the Print
Head, when it is in the
removal position (see
step 8).
8. Move the Carriage Mechanism at the removal slot as shown. Compress the Tension Springs
against the Front Carriage Rail, and lift out the Carriage.
Removal Slot
Be careful to free the

Carriage Timing
Strip
9. Turn over the Carriage Mechanism, and support it with one hand (ensure that the Nozzles and
the Carriage Encoder are not damaged).
Remove 3 Screws
10. Remove the Print Head by rotating the top of the Head away from the Carriage.
11. Remove 3 Screws fastening the Head to the Head Case.

Remove 3 Screws
Separate the Print Head

from the Print Head
Case.
12. Disconnect the Print Head Cables
Gently remove the

Cables.
The Top Cable is the 0

Cable.
13. Connect the new Print Head to the Cables. Ensure that the 0 Cable is on top (Nozzle Plate side).
14. Attach the Print Head to the Head Case.
15. Attach the Head Case to the Carriage Mechanism.
16. Re-install the Carriage Mechanism.

16.1 Ensure that the Timing Strip is routed through the Sensor.
16.2 Use the Carriage Rail Cover protection jig.
17. Place the Carriage Belt on the Carriage Motor Pulley.
18. Tighten the Carriage Belt until the Gauge reaches the mark that represents the proper tension.
19. Verify that the Carriage Rail Covers, Carriage Bearings, Carriage Belt and Timing Strip are
properly in place.
20. Move the Carriage Mechanism to the capped position.
21. Plug in the Printer, and lower both Ink Cartridge Levers to open the Ink Valves.
22. Defeat the Cover Sensor, and turn on the Printer.
23. Turn on the Printer, and let it come Ready.
24. Press the Menu button and navigate to Maintenance.
25. Press the Menu button and navigate to PWR CLEANING.
26. Press the Menu button to execute.
27. Print a Nozzle Check Pattern (Perform standard cleanings if necessary).
28. Perform the following adjustments in sequence.

28.1 Perform Reset When Print Head Change

28.4 Perform the Auto Bi-D Adjustment
28.5 Perform the Auto Uni-D Adjustment
Pump and Cap Installation

1. Before installing the Pump and Cap Assembly identify the Tube Receptacles where the Pump
Tubes must be inserted.
Blow up view
Tubes go here
2. Before installing the Pump and Cap Assembly, note this detail.
The Plastic Tray that sits under
the Pump, and that the Tubes
are inserted into, has one corner
that sits on top of the Pump /
Cap Assembly Frame.
View from the bottom. Note the
Plastic Tray is on top of the
Frame Mount.
View from the back of the Printer.
The Plastic is on top of the
Frame.
Pump and Cap Installation Printer Component, Software Item, LCD Display, Printer Button Page 89.
3. Insert the Cap Assembly part of the way, through the back of the Printer.
If the Ink Tubes

are not fully
inserted, the
Ink may bubble
back through
the cap.
Slide the Cap and Pump

Feed the Tubes into the receptacle
Assembly, part of the way in Assist the Tubes fully into the receptacle,
while sliding in the Assembly.
4. Install the 4 Screws securing the Cap and Pump Assembly. Ensure that the Assembly is
correctly seated to avoid carriage errors.
2 Screws
Ensure that the Flushing

Box Screw Hole is correctly
aligned before tightening the
Assembly screws.
2 Screws
5. Install the Flushing Box and fasten with 1 Screw
Tube into the hole leading to

the Waste InkTank
1 Screw
6. Plug in the Pump Home Position Sensor.
Plug in
7. Install the Gear and Shaft Assembly, and fasten it with 2 Screws.
Install Gear and

Shaft Assembly. 2 Screws
8. Install the Platen Gap Motor, and fasten with 2 Screws.
Install the Motor
2 Screws
9. Install the Trigger Shaft.
Insert Trigger Shaft into the

Right Side Frame
Flex the Trigger Shaft from the back side of the Insert Into
Printer, until the end of the Shaft can be inserted Socket here
into the Socket
10. Replace the Trigger Spring.
Spring goes here.
Ensure that the Splash

Guard is routed as shown.
11. Replace the Trigger Assembly End Piece.
Trigger Assembly End Piece here
12. Perform Reset When Cleaning Unit Change (if the Cap/Pump Assembly was changed).
Pump and Cap Removal

1. Remove the Right Side Cover.
2. Remove the Flushing Box.
Remove Screw.
Lift out the Flushing Box.
3. Remove the Trigger Assembly End Piece and Spring.
Trigger Assembly End Piece
Trigger Spring
Pump and Cap Removal Printer Component, Software Item, LCD Display, Printer Button Page 95.
4. Flex the Trigger Shaft until the end farthest from the Side Frame clears it’s Socket, then remove
the Shaft.
Flex the Shaft from

behind
Free the end of the

Shaft from it’s
Socket
Slide out the Trigger

Shaft
5. Remove 4 Screws securing the Cap and Pump Assembly.
2 Screws
2 Screws
6. Remove 2 Screws fastening the Platen Gap Motor, and remove.
2 Screws
Remove the Motor
7. Remove 2 Screws fastening the Gear and Shaft Assembly, and remove.
Remove Gear
and Shaft
Assembly.
2 Screws
8. Slide the Cap and Pump Assembly to the right, to separate the Assembly from the Gear.
Separate the Assembly

from the Gear
Slide the Cap and Pump
Assembly this way.
9. Unplug the Pump Home Position Sensor.
Re-assembly note:
The Plastic Tray that the Pump /
Cap Assembly covers, sits on top
of the Pump / Cap Assembly
Frame at this corner.
Unplug
10. Slide the Cap and Pump Assembly out the back of the Printer.
Remove from the back of the Printer

Slide the Assembly to the back
Cap and Pump Assembly Components.
Cap Wiper Blade
Pump
Troubleshooting
Error Codes (Maintenance)

0002 Carriage Motor / Ink Tube end of life (Clear Carriage Motor Counter)
0004 Nozzle check error
0008 RTC error (Real Time Clock) (Check the Battery and reset the Date and Time)
0010 Multi Sensor Error
0020 Print Head life counter (Reset the Head counter)
0040 Cleaner Unit end of life (Clear the Cleaner counter)
0080 Date is not set (Set the date and time (RTC))
0100 RTC Battery low (Replace the battery, and reset the RTC)
0200 Paper feed roller life (over 75,000 sheets) (Reset the ASF counter)
Error Codes (Maintenance) Printer Component, Software Item, LCD Display, Printer Button Page 101.
Error Codes (Service)

00000088 RTC (Real Time Clock) data is corrupted
00000101 Carriage Motor life (Reset Carriage Motor Counter, check for leaky ink tubes)
00000103 RTC (Real Time Clock) battery is defective
00000105 Print Head end of life (Inspect print head and reset head counter)
00010000 Paper Feed Motor encoder check error (Check Sensor and Timing Disk)
00010001 Paper Feed Motor out of step
00010002 Paper Feed Motor overcurrent (Check for mechanical binding of the feed rollers / motor)
00010003 Paper Feed Motor in-position time-out
00010004 Carriage Motor encoder check error (Check sensor and Timing Disk)
00010005 Carriage Motor out of step
00010006 Carriage Motor overcurrent (Check for mechanical binding, If not replace motor)
00010007 Carriage Motor in-position time-out
00010008 Servo interrupt watchdog time-out
00010009 System interrupt watchdog time-out
0001000A Carriage home position error (Check Sensor and mechanical components)
0001000C Platen Gap home position error (Check Sensor and mechanical components)
0001000F Carriage Motor PWM output faulty
00010010 Paper Feed Motor PWM output faulty
0001001B Head driver (TG) temperature error
0001001D Carriage servo parameter error
Error Codes (Service) Printer Component, Software Item, LCD Display, Printer Button Page 102.
0001001E Paper feed servo parameter error

00010020 CSIC read / write error
00010022 Ink type error
00010023 RTC (Real TIme Clock) (Reset RTC)
00010025 CSIC ROM communication error
00010026 RTC (Real TIme Clock) communication error
00010028 Head error
00010029 Unidentified NMI
0001002A Carriage ASIC ECU error
0001002B Paper feed ASIC ECU error
0001002D Cleaning Unit end of life
0001002F 360 DPI writing time out error
00010030 Multi Sensor failure (1. Check sensor, 2. calibrate sensor, 3. replace sensor)
00010031 ASF (Auto Sheet Feeder) home position error (Check Sensor and mechanical components)
00010032 ASF (Auto Sheet Feeder) Drive Switch error (Check Sensor and mechanical components)
00010033 Exit Roller home position error (Check Sensor and mechanical components)
00010034 Eject Roller lifted (Customer Safety Sensor on the eject roller)
00010035 Pump Home Position Error (Check Sensor and mechanical components)
00010036 Type B 1394 (Firewire) board installation (Remove Firewire Card / not allowed)
00010037 Print Head thermistor error
00010038 Head Driver thermistor error
00010039 PG adjustment value NVRAM error

0001003A PG adjustment value NVRAM error
0001003B Carriage Lock / Cutter Error
0001003C Carriage Lock / Cutter Error
0001003D Carriage Lock / Cutter Error
00020000 NVRAM error
00020002 SDRAM error
00020003 BOOT program SUM error
00020009 Flash memory SUM error
0002000A Program load error
0002000B Internal memory shortage error
0002000C Review error
100000E0 CPU address error (load misalignment)
10000100 CPU address error (storage misalignment)
10000180 CPU reserve command code exception error
100001A0 CPU slot illegal command exception error
100001C0 AC disruption (AC Power) (Unplug and wait 30 sec., then plug back in)
100005C0 CPU DMA address error
0003xxxxx - CPU error
0Dxxxxxxx
00000088
Note: The 00000088 error code indicates that the RTC (Real Time Clock) data is incorrect.
1. Set the RTC by accessing the Maintenance Mode 3: Clear Counters: RTC counter.
2. Replace the Main Board, if the RTC data can not be set.
00000088 Printer Component, Software Item, LCD Display, Printer Button Page 105.
00000101
Note: The 00000101 error code indicates that the Carriage Motor and Ink Tubes have reached their end
of life.
1. Inspect the Ink Tubes for leaks or cracks.
2. Inspect the Carriage Motor for wear.

2.1 Spin the Motor manually and feel for friction.
2.2 Replace the Motor if necessary.
3. Clear the Maintenance Mode 3: Clear Counters: CR Motor counter.
00000103
Note: The 00000103 error code indicates that the RTC Battery is defective.
1. Replace the RTC Battery located on the Main Board.
2. Replace the Main Board.
00000105
Note: The 00000105 error code indicates that the Print Head has reached it’s end of life.
1. Inspect the Print Heads operation using the Printer’s Maintenance Mode 2: Self Testing:
Adjustment: Check Nozzle function.
1.1 Replace the Print Head if necessary.
2. Clear the Maintenance Mode 3: Clear Counters: Head counter.
00010000 - 00010003
Note: The 00010000 - 00010003 range of error codes indicates that the Paper Feed Motor or Encoder is
defective.
1. Manually check the operation (spin) of the Paper Feed Motor.
2. Check the operation of the Paper Feed Encoder using the Maintenance Mode 2: Self Testing:
Test: Encoder:PF Encoder menu item.
00010000 - 00010003 Printer Component, Software Item, LCD Display, Printer Button Page 109.
0001001B
Note: The 0001001B error code indicates that the Print Head Driver thermistor detects an abnormal
temperature.
The following list represents the historical causes for the 0001001B error.
• Re-seat the Print Head Cables on the Board side.
• Re-seat the Print Head Cables on the Print Head side.
• Replace the Print Head Cables.
• Replace the Main Board.
• Replace the Print Head.
0001001B Printer Component, Software Item, LCD Display, Printer Button Page 110.
Color Shift
Note: Most color shift issues are not caused by a printer problem, but by the customers “work flow”.
“work flow” refers to the customers color management. Usually the printer will accurately print the
image that it is sent. If the customer is un-aware of the true color of the image, because of a “work
flow” issue, the customer will blame the Printer for the perceived color inaccuracy.
Missing Nozzles can impact color, so they should be checked.
Use your computer, driver, image, and paper to verify the operation of the Printer. If the color appears normal, then
the user’s “work flow” is the issue.
If the color is incorrect using your materials, and the customers, a new Main Board may correct the issue.
Color Shift Printer Component, Software Item, LCD Display, Printer Button Page 111.
Command Error
Note: Command Error usually is generated by a Printer/Driver ink type mismatch.
1. Remove hubs and other devices on the USB bus.
2. Test the Printer using another Computer and Driver.
3. Verify that the Printer Driver reflects the correct ink type.
3.1 Access the Printer Driver from the Windows: Start: Settings: Printers and Faxes menu.
3.2 Access the Utility: Printer Option and Information section of the Driver and verify that the correct ink
type is picked.
4. Reinstall the Printer Driver and Status Monitor 3.
5. Replace the Main Board.
Command Error Printer Component, Software Item, LCD Display, Printer Button Page 112.
Communication Errors PC
Description:
Status Monitor 3 reports a Communication Error.
Reason:
The Printer and the Driver / Computer are not communicating.
Troubleshooting process:
1. Check the Printer’s Control Panel and verify.
1.1 The Printer is turned on.
1.2 The Printer is Ready (If the Printer displays Ink Out or a Service Required Error, the Printer is still
ready).
1.2.1 The Printer is not Paused.
1.2.2 No Error Lights or messages on the LCD.
2. Check the Printer Driver.

2.1 Is the Printer set as the Default Printer.
2.1 Is the proper Port assigned to the Printer.
2.2 Does the Port see the Printer.
3. Check the Printer’s settings.

3.1 Is the Printer’s proper Interface enabled.
3.1.3 If the Interface is set to Auto, try setting the Port to the connected type.
Communication Errors PC Printer Component, Software Item, LCD Display, Printer Button Page 113.
4. Send a test print from a simple application, such as Wordpad.
5. Verify the I/F Cable is working properly.

5.1 Reseat I/F Cable on both ends.
5.2 Verify that the I/F Cable is not excessively long (over 10 -15 feet) (Spec. is 10 feet).
5.3 Remove any HUBS or Switch Boxes from the Cabling.
5.4 Verify that the I/F Cable is not the problem.
5.4.1 Use another Cable or test the Cable with another Device.
5.5 If the Interface is Ethernet, verify that the Cable is:
5.5.1 A “straight through” Cable for most connections.
5.5.2 A “‘crossover” Cable for direct Computer to Printer connections.
6. Delete the Driver and reinstall.
7. Verify that the Port on the Computer is not the problem.

7.1 Use another device to test the Port on the Computer, or use another Computer.
Other Considerations
• Custom Dongles attached to RIP Servers could cause a problem.
• Epson Printers use USB 2.0. Computer Ports that use USB 1.0, may cause a problem.
• Status Monitor 3 can report an error on a Windows 2000 system, that does not exist. Turn off the Error
Monitoring (Printer Driver: Utility: Speed & Progress: Monitoring Preferences Un-checked the Error box).
Communication Errors PC Printer Component, Software Item, LCD Display, Printer Button Page 114.
Cover Open
Note: The Cover Open error indicates that the Printer’s Front Cover is open, or the Cover Sensor is
defective.
1. The Cover Sensor can be tested in the Maintenance Mode 2: Self Testing: Test: Sensor menu.
Cover Open Printer Component, Software Item, LCD Display, Printer Button Page 115.
Drop of Ink
Note: A Drop of Ink refers to ink dripping onto the media.
Ink drips on the media come from two separate causes. The most common reason is a build up of ink on the nose of
the Print Head. The second reason is a leak in the ink delivery system, in the Print Head area.
Excessive ink build up on the Print Head Nozzle Plate is caused by problems with the Cap, Pump, Wiper Blades,
and Wiper Blade Cleaner.
Leaks in the ink delivery system (in the Print Head area), usually are caused by a bad connection between the Ink
Supply Tube and the Damper. Sometimes a leaking Damper will cause the issue.
Drop of Ink Printer Component, Software Item, LCD Display, Printer Button Page 116.
Grainy or Ghosting
Note: Grainey refers to an image that does not have smooth tonal transitions, or sharp resolution.
Note: Ghosting refers to components of an image that are intended to be on top of each other (or
adjacent) but are offset.
Note: A low resolution image can me mis-diagnosed as Grainy.
Grainey or ghosted images are usually caused by electronic or mechanical adjustments. The following is a list of
adjustments that should be checked.
• Print Head Slant Adjustment (CR)
• Print Head Slant Adjustment (PF)
• Auto Bi-D Adjustment [PG 1.2]
• Auto Uni-D Adjustment
Additionally the proper Print Head to media gap should be verified (Standard, Narrow, Wide, and Wider). The gap
can be adjusted by performing the Platen Gap Adjustment.
Intermittent or missing Nozzles may also be a factor.
Non-Epson media or improper media settings in the driver can cause grainy images.
Use another Computer with the Epson Driver and Epson Media to eliminate the users equipment.
The following components occasionally cause the issue.

• Carriage Encoder
• Carriage Encoder Strip
• Carriage Motor
• Carriage Belt Tension
Grainy or Ghosting Printer Component, Software Item, LCD Display, Printer Button Page 117.
Horizontal Banding
Note: Horizontal Banding is either paper feed related, or Print Head related.
Horizontal Banding is caused by vertical dot placement errors.
Feed Related
Feed related horizontal banding is always spaced at the same interval as the MicroWeave step. Observe the area of
the image that is currently being printed (the image directly under the Print Head). That area exhibits the
MicroWeave step. Compare the interval of the MicroWeave step with the interval of the horizontal banding. If the two
have the same interval, the banding is probably feed related.
Increase or decrease (increase or decrease to the extreme limit) the feed step and observe the impact on the band-
ing. Use the Paper Config section of the driver, or Paper Config section of the Printer’s user menu, and increase or
Horizontal Banding Printer Component, Software Item, LCD Display, Printer Button Page 118.
decrease the feed step all the way. If the banding is affected, it is feed related. If the banding is not changed, or a new
banding is added, it is not feed related.
Use another Computer with the Epson Driver and Epson Media to eliminate the users equipment.
Verify that the proper Spindle is being used (High Tension or Low Tension Spindle)
Verify that the media does not bind coming off the roll.
Print Head Related

If the horizontal banding is Print Head related, it is usually due to missing, deflected or sympathetic Nozzles. the ser-
vice level Nozzle Check, is the best way to inspect the Print Head’s accuracy. A slightly deflected Nozzle can cause
horizontal banding, depending on the Nozzle’s location in the Nozzle array.
Missing or deflected Nozzles may be caused by problems with the Cleaning Station. Before attempting to clear
Nozzle issues, the Cap, Wiper Blade, Wiper Blade Cleaner, and the Print Head Nozzle Plate should be cleaned.
Additionally the Borderless Pads and Flushing Box should be checked to verify that they are not out of position or
dirty. If a build up of contaminants makes contact with the Nozzle Plate, it will cause reoccurring Nozzle drop out.
A Nozzle with a slight inaccuracy can cause horizontal banding. The M/W ADJ: feature located in the User Paper
Config menu, is designed to change the Nozzle use pattern. Changing the Nozzle use pattern can minimize the fre-
quency that a problem Nozzle is used, impacting the horizontal banding. Try all 3 settings (Standard, 1, and 2) and
pick the best.
Horizontal Banding Printer Component, Software Item, LCD Display, Printer Button Page 119.
Missing Nozzle Diagnosis and Repair

Note: Inspect the printer and media for dust or fiber accumulation. Excessive “dirt” will cause missing
nozzles.
Some Missing Nozzles, one or more colors

1. Check the Printer’s components for mechanical problems and “dirt”.
1.1 Clean Cap.
1.2 Check Wiper Blade for correct installation and flaws.
1.3 Clean Wiper Blade.
1.4 Clean the Nose of the Print Head.
1.5 Check the Borderless pads for proper installation and dirt.
1.6 Check the Flushing Box for dirt.
2. Puddle the Cap and park the Print Head for 30 minutes.
2.1 Fill the Cap with as much water as possible.
2.2 Park the Printhead on the Cap.
3. Perform 2 cleaning cycles.

3.1 Re-test the Nozzles.
3.2 Repeat step 3 if there is progress.
4. Replace the Print Head.
All Nozzles Missing, One Color Only (The color comes back after a cleaning cycle, but drops
out again)
Missing Nozzle Diagnosis and Repair Printer Component, Software Item, LCD Display, Printer Button Page 120.
1. Check the following components of the ink supply for a minor restriction, causing partial starvation.
Note: Partial Starvation refers to a slight blockage of the ink supply system that slowly starves the Print
Head for ink.
1.1 Remove corresponding Damper and attempt to draw ink with a syringe. The ink should draw easily.
1.1.1 If ink can not be drawn easily, remove Damper and attempt to draw ink through the Tube. If ink can
be drawn easily, replace the Damper.
1.1.2 If Ink can not be drawn easily through the Tube, check the Ink Valve on the Cartridge Bay for
correct operation.
1.1.3 If the Ink Valve is working properly, replace the Tube.
All Nozzles Missing, One Color Only (The color does not comes back after a cleaning cycle)
1. Check the following components of the ink system for full starvation
1.1 Remove corresponding Damper and attempt to draw ink with a syringe.
1.1.1 If the Damper is empty, check for air leaks in the Tubes, Joints (O-rings and Fittings), or
Dampers.
1.1.2 If ink can not be drawn, remove Damper and attempt to draw ink through the Tube. If ink can be
drawn, replace the Damper.
1.1.3 If Ink can not be drawn through the Tube, check the Ink Valve on the Cartridge Bay for correct
operation
1.1.4 If the Ink Valve is working properly, replace the Tube.
All Nozzles Missing

Note: Steps 1 and 2 must be run in sequence.
1. Check the Pump’s operation.

1.1 Run a cleaning cycle.
1.1.1 When the Printhead moves off of the Cap, and the Pump is running, inject water into the Cap with
a syringe.
1.1.1.1 If the water is drawn through the Cap, the Pump is good.
1.1.1.2 If water is not drawn through the Cap, check the Pump Tube connections to the Cap.
1.1.1.3 If the Pump Tube connection is good, replace the Pump.
2. Check the Cap’s seal with the Printhead

2.1 Check the amount of ink in the Cap (it should be clean because of step 1).
2.2 Run a cleaning cycle
2.3 Check the amount of ink in the Cap (there should be clear signs of ink compared to step 2.1).
2.3.1 If there is no ink:
2.3.1.1 The Cap is not sealing with the Printhead.
2.3.1.1.1 Check the Cap Assembly for mechanical problems.
3. Check Printhead Fuses on Main Board.

3.1 If the Fuses are blown, replace the Main Board.
3.2 If the Fuses are good, replace the Printhead.
Paper Jam Errors

Note: The Paper Jam Error indicates that one of the paper sensors does not detect paper properly.
Roll Paper
Test the following sensors using the Maintenance Mode 2: Self Testing: Test: Sensor menu
• Rear Det (First Sensor in the roll paper path)
• RearAD (Second Sensor in the roll paper path)
Cut Sheet Paper from the Paper Cassette.

Test the following sensors using the Maintenance Mode 2: Self Testing: Test: Sensor menu
• P Det (First Sensor in the cut sheet path, located behind the Right Input Roller)(switch))
• RearAD (Second Sensor in the cut sheet path)(optical))
The RearAD Sensor can be calibrated using the Maintenance Mode 2: Self Testing: Adjustment: RearAD func-
tion.
Paper Jam Errors Printer Component, Software Item, LCD Display, Printer Button Page 123.
Paper Not Cut

Note: The Paper Not Cut error indicates that the Printer detected that the paper did not separate, after
cutting.
Paper cutting errors occur:

•When the Cutter Blade is defective.
•When the Cutter Blade does not have white nylon wheels.
•When the Cutter Guide is damaged or out of position.
•When the Cut Pressure is turned down too low.
•When the paper is too thick (out of specification).
Paper Not Cut Printer Component, Software Item, LCD Display, Printer Button Page 124.
Reload Paper
Note: The Reload Paper error indicates that the Printer recognizes paper in the Printer, but can not
sense it’s size or location properly.
The reload paper error can be generated if the paper is loaded beyond the alignment marks (paper loading alignment
marks).
The reload paper error can be generated if the paper width is a non-standard size. Always measure the paper and
verify that it is the correct size. A 1/4” variance can generate the error.
The reload paper error can be generated if the paper is skewed.
A reload paper error can be generated if the user is trying to print borderless on an unsupported media size (width).
Supported sizes: (8, 8.3, 10, 12, 13, 14, 16, 17)
1. Verify that the Multi Sensor is working, and adjust it.

The Multi Sensor measures the width, detects the leading edge, and measures the skew of the media.
1.1 Test the Multi Sensor using the Maintenance Mode 2: Self Testing: Test: Sensor menu
1.1.1 Test the EdgeAD
1.1.2 Test the Edge2AD
1.2 Adjust the Multi Sensor by performing the Multi Sensor Level adjustment.
2. Perform the T&B&S [Roll Paper] and/or T&B&S [Cut Sheet] adjustment.
3. Test the Carriage Encoder and Encoder Strip.

The Carriage Encoder is used in conjunction with the Multi Sensor to measure the width of the media.
3.1 Test the Carriage Encoder and Encoder Strip using the Maintenance Mode 2: Self Testing: Test:
Reload Paper Printer Component, Software Item, LCD Display, Printer Button Page 125.
Encoder menu.
Reload Paper Printer Component, Software Item, LCD Display, Printer Button Page 126.
Random Nozzles
Note: Random Nozzles refers to Nozzles that fire when they are not commanded to.
Random Nozzle firing is caused by 1 of 4 components

•Head Cables
•Print Head
•Main Board
•Power Supply
Head Cable
Inspect the Head Cables for worn insulation. Place tape over the worn area or replace the Cable.
Print Head or Main Board

If the random Nozzle firing is caused by serial communication problems between the Main Board and the Print
Head, the frequency of the random Nozzle firing changes when the printing resolution is changed. If changing the
printing resolution affects the random Nozzle firing, change the Main Board and the Print Head. Change them one
at a time in any order. Test between each change.
Power Supply
Sometimes (very rare) a noisy Power Supply causes random Nozzle firing.
Random Nozzles Printer Component, Software Item, LCD Display, Printer Button Page 127.
Scratch
Note: A scratch is damage to the media surface caused by contact with a roller or other Printer
components. Sometimes scratches occur before the media is inserted into the Printer.
Some media is very sensitive to surface abrasions. Contact between the Pinch Rollers, the Paper Feed Roller, and
the media is necessary to support and move it. If the media’s coating is too fragile, the Pinch Rollers (the Rollers
that contact the media’s coating) can scratch the coating.
Inserting the scratched media back into the paper path, and compare the location of the scratch on the media to adja-
cent rollers. Check the adjacent rollers for issues.
Upgrade the 9 Plastic Rollers that scratch Smooth Fine Art Media loaded from the Paper Cassette. Follow the
directions in the Plastic Roller Upgrade in the Field Guide.
Scratch Printer Component, Software Item, LCD Display, Printer Button Page 128.
Set Ink Cartridges

Note: The Set Ink Cartridge error indicates that the Printer does not detected one or more Ink
Cartridges.
The error is usually generated when:

•The Ink Cartridge Release Sensor is defective.
•The Ink Bay CSIC Contacts are defective.
•The Ink Cartridge CSIC Chip is defective.
•The Cables to, or the Main Board is defective (least likely).
Set Ink Cartridges Printer Component, Software Item, LCD Display, Printer Button Page 129.
Set Ink Lever

Note: The Set Ink Lever message indicates that the Ink Lever is in the up position, or that the Ink Lever
Sensor is Defective.
1. Check the position of the Ink Cartridge Release Lever.
2. Check the operation of the Ink Cartridge Release Lever Sensor using the Maintenance Mode 2:
Self Testing: Test: Sensor: InkLvr menu.
Set Ink Lever Printer Component, Software Item, LCD Display, Printer Button Page 130.
Smear
Note: A smear is caused by something “smearing” the intended image, after the image is printed.
Many times smearing is a result of non-Epson media or ink. Non-Epson ink or media may dry to slowly, resulting in a
smear after the image leaves the Printer. Adjusting the User Menu: Custom Paper: Drying Time: setting can slow
down the Printer, allowing the image to dry properly.
Inspect the image while it is being printed. Look for any component or object that is making contact with the image
while the image is still in the Printer.
Use another Computer with the Epson Driver and Epson Media to eliminate the users equipment over saturating the
media.
Smear Printer Component, Software Item, LCD Display, Printer Button Page 131.
Smudge
Note: A smudge is a mark left on the media by contact. It can be caused by contact with the Print Head,
or contact with a dirty Roller.
Dirty Roller
A dirty Roller usually leaves a mark that repeats at an interval that is equal to the circumference of the Roller. Plac-
ing the image with the smudge back into the paper path, and aligning the smudge with the Printer’s Rollers will indi-
cate which Roller is dirty.
Print Head
Most Print Head contact with the media is the result of the media curling up to meet the Print Head. It can also be
caused by a build up of contaminants on the Print Head, that decrease the distance between the Print Head and the
media.
Sometimes the platen gap (the distance between the Print Head and the media) is set improperly. It can be incorrect
because of user settings or because of incorrect measurement of the media thickness. Most media uses the Stan-
dard platen gap. The Standard platen gap is always one step back from the closest platen gap. If the platen gap is
incorrect, the Paper Thickness Sensor should be checked, as well as the user platen gap settings found in the user
menu.
The Platen Gap can be calibrated using the Platen Gap Adjustment procedure.
Smudge Printer Component, Software Item, LCD Display, Printer Button Page 132.
Vertical Banding
Note: Vertical Banding is caused by horizontal dot placement errors.
Saturation Related Vertical Banding

If the vertical banding is caused by paper over saturation, the banding will correspond to rippling of the media. The
rippling will be visible on the back of the media. This kind of vertical banding is usually about an inch wide.
Under saturated images causes a type of vertical banding that is usually about 1/3 of an inch wide. Use another
Computer with the Epson Driver and Epson Media to eliminate the users equipment. Non-Epson drivers effect verti-
cal banding if the amount of ink that is applied to the media is too low. Using the Epson driver should look better, if
that is the case. Non-Epson media can impact vertical banding if the amount of ink that is required to correctly satu-
rate the media is not applied by the Epson driver or a non-Epson driver.
Alignment Related Vertical Banding

Print an image in bi-directional mode, and in uni-directional mode (High Speed checked = bi-directional mode).
If the vertical banding is more evident in bi-directional mode, the most likely cause is an improper Bi-D alignment.
The Uni-D adjustment effects vertical banding in both bi-directional mode, and in uni-directional mode.
Carriage Motor Related Vertical Banding

If the vertical banding is more evident in uni-directional mode, the most likely cause is Carriage Motor vibration.
Replacing the Carriage Motor may improve the banding.
Vertical Banding Printer Component, Software Item, LCD Display, Printer Button Page 133.
Wrong Ink Cartridge

Note: The Wrong Ink Cartridge error indicates that the Printer detects an Ink Cartridge that does not
match the Ink type expected.
1. Verify that the Maintenance Mode 2: Service Config: NPD value is set to the correct ink type.
2. Reset the Maintenance Mode 2: Service Config: NPD value.

2.1 Release the Ink Cartridges by raising the Ink Cartridge Release Lever.
2.2 Set the NPD value to 0.
2.3 Turn the Printer on, and lower the Ink Cartridge Release Lever.
2.4 The Printer will look at the Cartridge’s ink type and reset the Printer’s ink type to match.
3. The CSIC Contacts in the Ink Bay may cause this error.
4. A defective CSIC Chip or incorrect Ink Cartridge can cause the error.
4.5 Use the Maintenance Mode 1: CRTG INFO MENU: to look at the data on the CSIC Chip.
Wrong Ink Cartridge Printer Component, Software Item, LCD Display, Printer Button Page 134.
Adjustments
980mm Feed Adjustment

Note: The 980mm Feed Adjustment calibrates the Paper Feed Mechanism.
1. Load 17” Enhanced Matte roll paper.
2. From the Adjustment Wizard for the Pro 4880, select the 1000mm Feed Adjustment.
1. Click on the Print button.
2. The Printer will print the 1000mm alignment pattern
3. Align a 1000mm ruler with the center vertical hash

marks, and the leading edge horizontal line (see
the Red Line on the example graphic). The “0” end
of the 1000mm ruler should be touching, but not
covering the leading edge horizontal line.
4. Use a lens to align the 1000mm ruler exactly with
the horizontal and vertical lines.
5. Using a lens, measure the exact distance between
the 2 horizontal lines. Be as accurate as possible
6. Enter the value that was measured.
5. Click on the Write button.
6. Click the Finish button.
980mm Feed Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 136.
Auto Bi-D Adjustment

Note: This adjustment automatically performs all Bi-Directional Adjustments.
2. From the Adjustment Wizard for the Pro 4880, select the Auto Bi-D Adjustment.
1. Click on the Run button.
2. The Printer will print out these patterns. It will

take approximately 12 minutes
3. The Printer will read the alignment patterns

automatically (using the Multi Sensor), and
write the appropriate values to the board.
Auto Bi-D Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 137.
Auto Uni-D Adjustment

Note: This adjustment automatically performs all Uni-Directional Adjustments.
2. From the Adjustment Wizard for the Pro 4880, select the Auto Uni-D Adjustment.
2. The Printer will print out these patterns. It will

take approximately 12 minutes
3. The Printer will read the alignment patterns

automatically (using the Multi Sensor), and
write the appropriate values to the board.
Auto Uni-D Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 138.
Carriage Timing Belt Tension Adjustment

Note: This mechanical adjustment sets the Carriage Belt Tension.
2. Turn the Adjustment Screw until the Belt Bracket is positioned by the 3rd Mark from the right.
Turn the Adjustment Screw. 3rd mark from the right.
Carriage Timing Belt Tension Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 139.
Pro 4880 Field Repair Guide 1/17/08
Check Network Communication

Note: The Check Network Communication adjustment item tests the Ethernet Port on the Printer.
1. Prepare the Printer’s Ethernet Port for the test.

1.1 Enter the User Menu on the Printer, and navigate to NETWORK SETUP.
1.1.1 Set the NETWORK SETUP to ENABLE.
1.2 Navigate within the NETWORK SETUP menu to IP ADDRESS SETTING.
1.2.1 Set the IP ADDRESS SETTING to AUTO.
2. Connect the Printer’s Ethernet Port to a DHCP network.

2.1 The DHCP network will assign an IP Address to the Printer.
3. Determine the IP Address assigned to the Printer by the DHCP network.

3.1 Enter the User Menu on the Printer, and navigate to TEST PRINT.
3.2 Navigate within the TEST PRINT menu to NETWORK.
3.2.1 Press the Enter button to print the Network Status Sheet.
3.3 Locate the Printer’s IP Address on page 1 of the Network Status Sheet print out.
4. Load paper into the Printer (any kind).

Note: Steps 1 - 3 describe a method for assigning an IP Address using a network that supports DHCP
protocol. It is also possible to use a direct connection between a computer and the Printer. A
cross over ethernet cable and a manual IP Address must be used for a direct connection.
Check Network Communication Printer Component, Software Item, LCD Display, Printer Button Page 140.
5. From the Adjustment Wizard for the Pro 4880, select Check Network Communication.
1. Enter the Printer’s IP

Address.
2. Click on the Run button

to start the test.
3. The Printer will print

out a Status Sheet (test
print).
4. Click on Finish to
return to the main
menu.
Check Network Communication Printer Component, Software Item, LCD Display, Printer Button Page 141.
Check Nozzle
Note: Check Nozzle performs a user Nozzle Check.
1. From the Adjustment Wizard for the Pro 4880, select Check Nozzle.
1. Load paper.
2. Click on Run to print the pattern.
The nozzle check pattern should

look like this.
3. Click on Finish when done.
Check Nozzle Printer Component, Software Item, LCD Display, Printer Button Page 142.
Check Platen Gap

Note: Check Platen Gap allows physical verification of the proper operation (setting) of the Platen Gap
Detent Cam.
1. From the Adjustment Wizard for the Pro 4880, select Check Platen Gap.
1. Click on one of the 5 platen

gap choices.
2. Click on Run.
3. Compare the position of the

Platen Gap Detent Cam on
the Printer against the corre-
sponding graphic.
4. Click Finish when done.
Check Platen Gap Printer Component, Software Item, LCD Display, Printer Button Page 143.
Cleaning / Charging (Priming)

Note: Cleaning explains the function of the various cleaning cycles accessed with the function keys.
1. From the Adjustment Wizard for the Pro 4880, select Cleaning.
F5 forces a Prime.
F10 forces a paper cut.
Cleaning / Charging (Priming) Printer Component, Software Item, LCD Display, Printer Button Page 144.
Clear PF Micro Feed Adjustment [Bi-D]

Note: The Clear PF Micro Feed Adjustment [Bi-D] resets the user paper feed adjustments that modifies
the paper feed tables. It should be reset every time the Feed Length Adjustment is performed.
1. From the Adjustment Wizard for the Pro 4880, select the Clear PF Micro Feed Adjustment [Bi-D]
1. Click on Run.
2. Click on Finished.
Clear PF Micro Feed Adjustment [Bi-D] Printer Component, Software Item, LCD Display, Printer Button Page 145.
Copy Bi-D Variables

Note: Copy Bi-D Variables transfers the data from the Manual Bi-D Adjustment at standard platen gap,
to the memory locations that correspond to the other 4 platen gaps. The ink must travel different
distances for each platen gap, and the timing must be adjusted to compensate for the different
“flight times”.
1. From the Adjustment Wizard for the Pro 4880, select Copy Bi-D Variables.
1. Click on the 4 Check Boxes
2. Click on Run.
3. Click on Finish
Copy Bi-D Variables Printer Component, Software Item, LCD Display, Printer Button Page 146.
Copy Uni-D Variables

Note: Copy Uni-D Variables transfers the data from the Manual Uni-D Adjustment at standard platen
gap, to the memory locations that correspond to the other 4 platen gaps. The ink must travel
different distances for each platen gap, and the timing must be adjusted to compensate for the
different “flight times”.
1. From the Adjustment Wizard for the Pro 4880, select Copy Uni-D Variables.
1. Click on Run.
2. Click on Finish
Copy Uni-D Variables Printer Component, Software Item, LCD Display, Printer Button Page 147.
CR Encoder Sensor Position Adjustment

Purpose: The Carriage Encoder Sensor Position Adjustment is used to ensure that the Carriage Encoder Timing
Strip is centered in the Carriage Encoder Sensor across the entire length of the Printer Mechanism.
1. Sight down the Carriage Encoder Strip, and ensure that the Timing Strip is centered in the
Carriage Encoder Sensor, at the 2 positions marked below.
Check that the Strip is centered with the Carriage Check that the Strip is centered with the Carriage
Encoder in this position (left position) Encoder in this position (right position)
Move the Left Side Encoder Strip Positioning Move the Right Side Encoder Strip Positioning
Lever until the Strip is centered at the left position. Lever until the Strip is centered at the right position.
CR Encoder Sensor Position Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 148.
Head Rank ID
Note: Enter the Head Rank ID before installing the Print Head. This way it is possible to enter the data
directly off the Print Head. Otherwise, it is necessary to write down the data before installing the
Print Head.
1. From the Adjustment Wizard for the Pro 4880, select the Head Rank ID.
1. Enter the Head Rank data located on

the Print Head.
2. Click on the Write button.
3. Click on the Finish Button.
Note: If the utility displays:

“Incorrect Head Rank ID [QR Code]
Input”, one or more of the digits entered
is incorrect. Check that an O was not
entered as a zero, etc.
Head Rank ID Printer Component, Software Item, LCD Display, Printer Button Page 149.
Ink Discharge.
Note: Ink Discharge allows the evacuation of the ink in the Tubes.
1. From the Adjustment Wizard for the Pro 4880, select Ink Discharge.
1. Remove the Ink Cartridges
2. Click on Run.
3. Click on Finish when completed.
Ink Discharge. Printer Component, Software Item, LCD Display, Printer Button Page 150.
Multi Sensor Adjustment

Note: The Multi Sensor Adjustment for Auto Nozzle Check calibrates the Auto Nozzle Check function.
2. From the Adjustment Wizard for the Pro 4880, select the Mulit Sensor Adjustment for Auto
Nozzle Check.
1. Click on the Select Sensor Adjustment-

button.
3. The Printer will read the alignment pat-

tern automatically (using the Multi Sen-
sor), and write the appropriate values to
the board.
Multi Sensor Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 151.
Multi Sensor Auto PF Adjustment

Note: This adjustment automatically calibrates the Paper Feed mechanism.
2. From the Adjustment Wizard for the Pro 4880, select the Multi Sensor Auto PF Adjustment.
1. Click on Run.
2. The Printer will print a test pattern. (It

takes about 15 minutes). While it is
printing, it is reading the test pattern
with the Multi Sensor and correctly
setting the Feed Length Adjustment.
3. Click on Finish when completed.
Multi Sensor Auto PF Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 152.
Multi Sensor Level Adjustment

Note: This adjustment sets the “White Level” for the Multi Sensor (sensitivity calibration).
2. From the Adjustment Wizard for the Pro 4880, select the Multi Sensor Level Adjustment
2. The Printer will sample the paper with the

Multi Sensor to set a reference level.
3. The Printer will print out the data that was

written to the board. It will look like this.
Multi Sensor Level Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 153.
Multi Sensor Position Adjustment

Note: This mechanical adjustment fixes the physical position of the Multi Sensor.
1. Rotate the Rear Carriage Rail until the Platen Position Stopper is in the first Detent.
First Detent.
2. Place a 3mm feeler gauge on the Platen as shown.
3 mm feeler gauge.
Part # 1282354
Multi Sensor Position Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 154.
3. Move the Multi Sensor over the thickness gauge.
1. Move the Multi Sensor over

the thickness gauge.
2. Loosen 2 Screws and move

the Multi Sensor in the
direction of the arrows
3. Tighten the 2 Screws when

the Multi Sensor gently
touches the feeler gauge.
Multi Sensor Position Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 155.
Nozzle Bi-D Adjustment

Note: This adjustment calibrates the Auto Nozzle Check Function.
2. From the Adjustment Wizard for the Pro 4880, select the Nozzle Bi-D Adjustment.
2. The Printer will print out this pattern.
3. Inspect the pattern and identify the value that

represents the most vertically straight line. It is
possible to choose an odd number that would
represent a value between the even printed
4. Enter the value from step 3 here.
5. Click the Write button.
Note: If none of the lines are straight, pick the line that is closest to straight, and write the value. Then
reprint and try again. Each time the patterns should be closer. Repeat again if necessary, until
Nozzle Bi-D Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 156.
Paper Feed Timing Belt Adjustment

Note: This adjustment sets the Paper Feed Belt tension.
2. Remove 2 Screws to free the Flexible Cable Support, and move it down, (out of the way).
1 Screw 1 Screw
3. Loosen the Screw that fastens the Paper Feed Motor Bracket, allowing the Tension Spring to
Paper Feed Timing Belt Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 157.
apply tension to the Belt.
Loosen this screw.
This spring will apply

tension to the belt.
4. Tighten the Screw, then check the Belt tension with your finger. There should be a deflection of
approximately 1/8” to 1/16”.
Press here.
Look for 1/8’ to 1/16” deflection
5. If the Belt has too much deflection, loosen the Screw, and add some finger pressure to the Spring
to increase the tension, and repeat step 4.
Paper Feed Timing Belt Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 158.
Paper Thickness Sensor Adjustment

Purpose: The Paper Thickness Sensor Adjustment calibrates the Paper Thickness Sensor so that it correctly rec-
ognizes 3 different thickness ranges of media. The Paper Thickness Sensor does not measure the thick-
ness of inserted media, it determines the “thickness range” of the media.
Special Tools: The Paper Thickness Sensor Adjustment requires 4 flexible thickness gauges.
8.0”
0.3mm 0.8mm 0.9mm
0.4mm
Epson Part #1282355 3.0-”
1. Remove the Left, and Right Side Covers.
2. Re-install the Paper Release Lever
Paper Thickness Sensor Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 159.
3. Remove the Top Cover.
4. Remove the Paper Thickness Sensor Cover.
1. Remove 3 Screws 2. Lift up, and off.
5. Press and hold the Left, Down, and Up buttons, and turn on the Printer (Maintenance Mode 2).
6. Using the Down button, navigate to Self Testing: Test: and press the Menu button.
7. Using the Down button, navigate to Test: Sensor: and press the Menu button.
8. Using the Down button, navigate to Sen: Paper 00 (May read 01, 10, or 11)
9. Insert the thickness gauges into the paper path as shown, and engage the pressure rollers (Paper
Release Lever down).
Insert thickness
gauge as shown. 0 direction
Left digit Right digit
1 direction
1. Insert the 4 gauges and check that the 3 condi-
tions listed in step 9 are true.
2. If the conditions listed in step 10 are not true, loosen the fastening
screws, and move the sensor positions until they are true.
10. The Paper Thickness Sensor should display the values listed below when the gauges listed
below are inserted.
10.1 00 = When the 0.3mm thickness gauge is inserted.
Platen Gap Adjustment

Note: The Platen Gap Adjustment sets the physical platen gap to the correct distance.
2. Open the Top Cover, and defeat the Top Cover Sensor by wedging something (paper) against
the Sensor.
Wedge something against

the Top Cover Sensor, to
simulate a closed Top
Cover.
3. Loosen the 2 Screws that fasten the Platen Gap Step Locking Mechanism, located on the left
side of the Rear Carriage Rail.
Loosen 2 Screws
Platen Gap Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 162.
5. Using the Down button, navigate to Self Testing: Adjustment: and press the Menu button.
6. Using the Down button, navigate to ADJ: PG ADJ: and press the Menu button.
7. The Printer’s LCD will display [ENTER] Start.
8. Press the Menu button to start the procedure.

8.1 The Printer’s LCD will display Detecting Origin.
8.2 The Printer’s LCD will display PG Offset *(nn) (*nn = the current Platen Gap Offset).
9. Place a.65mm feeler gauge on the Platen as shown.
1. Slide the Carriage Assembly towards the feeler

gauge.
2. Increase the Platen / Print Head gap by depressing the
Up Arrow
3. Continue to increase the gap until the Print Head clears

the.65mm feeler gauge.
4. Increase the Platen Gap Offset Value be 3 more steps

than determined in step 3.
10. Place the Platen Position Detent device in the position shown below, and tighten the 2 Screws.
Turn until the Stopper

is resting in the first
Detent (the detent has
an arrow pointing at it).
Tighten the 2 Screws.
11. Depress the Menu button to store the value.

11.1 The Printer will display Updating Parameter.
Platen Position Adjustment

Note: This Adjustment Calibrates “Borderless” printing.
2. From the Adjustment Wizard for the Pro 4880, select the Platen Position Adjustment.
2. The Printer will print the alignment pattern

3. Measure the distance between the printed
line, and the tab at the edge of the border-
less printing pad as shown.
Note: If the alignment mark is 1mm to the

right of the tab at the edge of the bor-
derless pad, the correct offset value
would be 1.
Note: If the alignment mark is 1mm to the
left of the tab at the edge of the bor-
derless pad, the correct offset value
would be -1.
4. Enter the offset value.

OK = Good
NG = No Good 5. Click on the Write button.
6. Click the Next button.
Platen Position Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 165.
7. Click on the Check button.
8. The Printer will print and alignment

check sheet.
9. Verify that the alignment marks are

centered over the Borderless Printing
Pads. (If they are not click on the Back
button and repeat steps 1 - 5.
OK = Good
NG = No Good
10. Click on the Finish button.
Platen Position Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 166.
Print Head Slant Adjustment (CR)

Note: This adjustment impacts Nozzle Array linearity (Print Head rotation)
1. From the Adjustment Wizard for the Pro 4880, select the Print Head Slant Adjustment (CR).
Print Head Slant Adjustment (CR) Printer Component, Software Item, LCD Display, Printer Button Page 167.
2. Move the Carriage to the position shown below, remove 3 Screws, and remove the Carriage
Cover.
Move the Carriage to Remove 3 Screws

this position (align with Remove the Carriage Cover
the notch)
3. Loosen the 4 indicated Screws 1/4 turn.
Loosen these 4 Screws 1/4 turn.
4. Move the Carriage back to the capped position.
5. Click on the Print and the alignment pattern will be printed.
Click on Print.
6. Using a lens, inspect the printed pattern.
The pattern should look like this
Move this lever down to rotate the Print Head clockwise.
7. Click on the Next button 3 times until the following screen is displayed, then click on the Run
button to return the Carriage to the capped position.
Click on the Run button

to return the Carriage to
the capped position.
8. Adjust, and reprint, until the alignment pattern is correct.
9. Tighten the 4 Screws, and reprint the pattern to verify that the pattern is still correct.
10. Re-install the Carriage Cover.
Print Head Slant Adjustment (PF)

Note: This adjustment impacts the Print Heads “heel / toe” positioning to the media.
1. From the Adjustment Wizard for the Pro 4880, select the Print Head Slant Adjustment (PF).
2. Click on the Print Button, the alignment pattern will be printed
3. Using a lens, inspect the printed pattern.
The pattern should look like this.
If the gap is larger at the top, pull the Lever

down
Print Head Slant Adjustment (PF) Printer Component, Software Item, LCD Display, Printer Button Page 174.
4. Adjust if necessary..
The Lever employs detentes to lock

it in place. Flex the top portion of
the Lever in the direction of the
pivot point to release the detentes.
1. Loosen 1 Screw that fastens the Adjustment Lever
2. Move the Lever.

3. Adjust, and reprint, until the pattern is correct.
5. Tighten the 1 Screw that fastens the PF Slant Adjustment Lever.
6. Re-install the Carriage Cover.
Print Head Slant Adjustment (PF) Printer Component, Software Item, LCD Display, Printer Button Page 175.
Rear Sensor Calibration

Note: This adjustment sets the “White Level” for the RearAD Sensor (sensitivity calibration).
Note: This adjustment can be performed using the customer’s media if it is non-standard (transparent,
etc.).
1. Place paper in the paper path. Ensure that the paper is inserted past the Pinch Rollers and the
Paper Feed Roller.
3. Using the Down button, navigate to Self Testing: Adjustment: and press the Menu button.
4. Using the Down button, navigate to RearAD: and press the Menu button.
5. The Printer’s LCD will display [ENTER] Start. Press the Menu button to start.
6. The Printer will sample the media setting the white level (sensor sensitivity).
Rear Sensor Calibration Printer Component, Software Item, LCD Display, Printer Button Page 176.
Reset ASF Counter

Note: Reset ASF Counter is used to reset the Automatic Sheet Feeder counter.
1. From the Adjustment Wizard for the Pro 4880, select Reset ASF Counter.
1. Click on Run to reset the ASF counter.
Reset ASF Counter Printer Component, Software Item, LCD Display, Printer Button Page 177.
Reset Paper Ejection Switching / PG Switching Counter

Note: Reset Paper Ejection Switching is used to reset the Paper Exit Roller counter.
1. From the Adjustment Wizard for the Pro 4880, select Reset Paper Ejection Switching.
1. Click on Run to reset the Paper Exit

Roller counter.
Reset Paper Ejection Switching / PG Switching Counter Printer Component, Software Item, LCD Display, Printer Button Page 178.
Reset PF Motor Counter

Note: Reset PF Motor Counter is used to reset the Paper Feed Motor counter.
1. From the Adjustment Wizard for the Pro 4880, select Reset PF Motor Counter.
1. Click on Run to reset the Paper Feed

Motor counter.
Reset PF Motor Counter Printer Component, Software Item, LCD Display, Printer Button Page 179.
Reset When Cleaning Unit Change

Note: Rest When Cleaning Unit Change is used to reset the Cleaning Unit counter.
1. From the Adjustment Wizard for the Pro 4880, select Check Nozzle.
1. Click on Run to reset the Cleaning

Unit counter.
Reset When Cleaning Unit Change Printer Component, Software Item, LCD Display, Printer Button Page 180.
Reset When CR Unit Change

Note: Reset When CR Unit Change is used to reset the Carriage Unit counter.
1. From the Adjustment Wizard for the Pro 4880, select Reset When CR Unit Change.
1. Click on Run to reset the Carriage Unit

counter.
Reset When CR Unit Change Printer Component, Software Item, LCD Display, Printer Button Page 181.
Reset When Cutter Solenoid Change

Note: Reset When Cutter Solenoid Change is used to reset the Cutter Solenoid life counter.
1. From the Adjustment Wizard for the Pro 4880, select Reset When Cutter Change.
1. Click on Run to reset the Cutter Sole-

noid life counter.
Reset When Cutter Solenoid Change Printer Component, Software Item, LCD Display, Printer Button Page 182.
Reset When Print Head Change

Note: Reset When Print Head Change is used to reset the Print Head life counter.
1. From the Adjustment Wizard for the Pro 4880, select Reset When Print Head Change.
1. Click on Run to reset the Print Head

life counter.
Reset When Print Head Change Printer Component, Software Item, LCD Display, Printer Button Page 183.
RTC & USBID Adjustment

Note: The RTC & USBID Adjustment is used to write the correct time and USB ID to the Main Board.
Note: The Printer’s USB ID will be changed by this operation.
Note: Sometimes the Printer must be in Serviceman Mode for the RTC & USBID Adjustment to work.
1. From the Adjustment Wizard for the Pro 4880, select the RTC & USBID Adjustment.
1. Verify that the Date and Time

information is correct. It can be
adjusted if necessary.
2. Enter the Printer’s serial

number.
3. Click on the Write button

to send the data to the
printer.
RTC & USBID Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 184.
Skew Check
Note: This function checks the amount of skew the printer exhibits.
2. From the Adjustment Wizard for the Pro 4880, select the Skew Check.
2. The Printer will feed 1 meter of paper.
3. The Printer measure the amount of

paper skew using the Multi Sensor,
and display the results.
4. Click on the OK button.
Skew Check Printer Component, Software Item, LCD Display, Printer Button Page 185.
T&B&S [Cut Sheet] Adjustment

Note: This function sets the top, bottom, and side margins for cut sheet paper.
1. Load A4 Enhanced Matte cut sheet paper.
2. From the Adjustment Wizard for the Pro 4880, select the T&B&S [Cut Sheet].
2. The Printer will print out this pattern, and mea-

sure the side margin using the Multi Sensor.
3. Measure the top (leading edge) margin, and

enter the value measured.
4. Measure the bottom (trailing edge) margin, and

5. Enter the side margin value printed on the print

out, labeled “Side Margin Adjust”.

7. Repeat Steps 1 - 4.
8. Measure the side margin, and enter the value.

T&B&S [Cut Sheet] Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 186.
T&B&S [Roll Paper] Adjustment

Note: This function sets the top, bottom, and side margins for roll paper.
2. From the Adjustment Wizard for the Pro 4880, select the T&B&S [Roll Paper].
2. The Printer will print out this pattern, and mea-
sure the Multi Sensor Left, and the Multi Sensor
Right values using the Multi Sensor.
3. Measure the top (leading edge) margin, and

4. Measure the bottom (trailing edge) margin, and
5. Measure the side margin (home position side),
and enter the value measured.
6. Enter the Multi Sensor Left value printed on the
print out, labeled “MS Left”.
7. Enter the Multi Sensor value printed on the print
out, labeled “MS Right”.
T&B&S [Roll Paper] Adjustment Printer Component, Software Item, LCD Display, Printer Button Page 187.
Writing MAC Address

Note: Writing MAC Address writes the unique number, located on a label on the inside of the Printer by
the Main Board, to the Main Board.
1. From the Adjustment Wizard for the Pro 4880, select Writing MAC Address.
1. Enter the last 6 dig-

its off the MAC
Address label.
2. Click on Run to
Note: The MAC Address Label is send the MAC
located in the Board Address to the
Cavity. Printer.
Writing MAC Address Printer Component, Software Item, LCD Display, Printer Button Page 188.
After approximately
2 minutes, the utility
will display this mes-
sage.
3. Click on OK.
4. Click on Cancel to
finish.
Writing MAC Address Printer Component, Software Item, LCD Display, Printer Button Page 189.
Component Pictures
Board (Main) Picture

CN9 CN10 CN54 CN52
CN20 CN19 CN48
CN8 CN7 CN51 CN53 CN56 CN3
CN1 CN59 CN57
F6
CN15 CN14 CN18 CN16 CR2032 Battery

CN60 Ethernet
CN50 CN61 CN12 USB Port CN55
Port
Board (Main) Picture Printer Component, Software Item, LCD Display, Printer Button Page 191.
Board (Power Suppy) Picture
CN1 to AC Power CN2 to Main Board
Board (Power Suppy) Picture Printer Component, Software Item, LCD Display, Printer Button Page 192.
Reference
Accessories List
Accessories
Sales Part Number Description
C4800STAND Printer Stand
C12C811171 2”/3”, 17” Normal Tension Media Spindle
C12C811191 2”/3”, 17” High Tension Media Spindle
C12C815291 Cutter Blade
C12C8890071 Maintenance Tank
C4800TUMI TUMI Stylus Pro 4800 (also fits 4880) Printer Cover
Printer Stand Parts List

Service Part Number Description
SP4KHOOK Stand Plastic Door Hook
SP4KLEFT Stand Left Door
SP4KRIGHT Stand Right Door
SP4KHINGE Stand Door Hinge Plate, 1 Screw
SP4KCASTER Stand Caster
SP4KSCREWSET Stand Screw Set (For Gemini)
SP4KBRACKET Stand Bracket Base Rev.A (For Gemini)
Accessories List Printer Component, Software Item, LCD Display, Printer Button Page 194.
Cleaning Fluid
Note: Cleaning fluid for the Pro 4000 series is unique. It is an improved formula for pigmented ink.
Note: 8 Cartridges are required to flush the system.
Part #: 1243924
Description: Cleaning Liquid Cartridge.
Cleaning Fluid Printer Component, Software Item, LCD Display, Printer Button Page 195.
Connector Diagram
Connector Diagram Printer Component, Software Item, LCD Display, Printer Button Page 196.
Connectors / Wiring
Main Board Connectors
Connector #: Connected To: Pins:
CN1 Power Supply CN2 14
CN7 Carriage Board (C593 Sub Board D) CN1 31
CN12 USB 2.0 4
CN14 Paper Feed Motor 3
CN15 Carriage Motor 3
CN16 ASF/Pump Motor 4
CN18 Platen Gap Motor 4
CN19 Vacuum Fan #1 (Right Side) 2
CN20 Vacuum Fan #2 (Left Side) 2
CN23 Sub Board C CN 1 26
CN48 C 511Sub Board B CN102 17
CN50 Head Driver Cooling Fan 2
CN51 C 511Sub Board B CN101 30
CN52 C593 Sub Board C CN200 15
CN53 C593 Sub Board C CN201 28
Connectors / Wiring Printer Component, Software Item, LCD Display, Printer Button Page 197.

CN54 Sub Board B CN100 30
CN56 Rear Cover Sensor 2
CN57 Power Supply Fan 2
CN62 Ethernet Port 8
C511 Sub Board B Connectors

CN22 Top Cover Sensor 2
CN25 ASF Paper Insertion Sensor 2
CN26 Exit Roller Safety Sensor 2
CN27 Manual Feed Sensor 2
CN29 Rear AD Sensor 4
CN31 Carriage Home Positon Sensor 3
CN33 Paper Thickness Senosr 3
CN34 Paper Thickness Senosr 3
CN36 Right Ink Lever Sensor 2
CN39 Light Light Black CSIC 2
CN42 Light Cyan CSIC 2
CN43 Light Vivid Magenta CSIC 7
CN45 Light Black CSIC 7

CN46 Maintenance Tank CSIC 7
CN55 Pump Home Position Sensor 3
CN100 Main Board CN54 30
CN103 Control Panel CN1 17
C594 Sub-C Board

CN24 Paper Feed Encoder 4
CN28 Eject Roller Home Postion Sensor 2
CN30 ASF Roller Home Positon Sensor 3
CN32 Platen Gap Home Positon Sensor 3
CN37 Left Ink Lever Sensor 2
CN38 Photo/Matte Black CSIC 7
CN40 Cyan CSIC 7
CN41 Vivid Magenta CSIC 7
CN44 Yellow CSIC 7
C593 Sub Board D

CN4 Carriage Board CN1 24
CN5 Print Head 31
CN6 Print Head 31
C593 Carriage Board

CN1 Sub Board D CN4 24
CN2 Cutter Solenoid 2
CN3 Multi Sensor 5
CN4 Carriage Encoder 5
Power Supply
CN1 AC Power 2
Control Panel
Consumable/Service Parts List

Ink is intended as a service tool (Warranty Service Only), and is not for sale. Use the Service Part
Number, and claim it on a warranty form.
Service Part # Sales Part # 110 ML (Pro 4880) ECCC Cost after 40% discount
WAT605100 T605100 UltraChrome K3 Photo Black Warranty use only
WAT605200 T605200 UltraChrome K3 Cyan Warranty use only
WAT605300 T605300 UltraChrome K3 Vivid Magenta Warranty use only
WAT605400 T605400 UltraChrome K3 Yellow Warranty use only
WAT605500 T605500 UltraChrome K3 Light Cyan Warranty use only
WAT605600 T605600 UltraChrome K3 Vivid Light Magenta Warranty use only
WAT605700 T605700 UltraChrome K3 Light Black Warranty use only
WAT613800 T613800 UltraChrome (K3) Matte Black Warranty use only
WAT605900 T605900 UltraChrome K3 Light Light Black Warranty use only
Service Part # Sales Part # Paper Type ECCC Cost

after 40%
discount
WAS041385 SO41385 Double Weight Matte Paper 24” x 82’ roll $42.00
WAS041387 SO41387 Double Weight Matte Paper 44” x 82’ roll $64.64
WAS041393 S041393 Premium Semimatte Photo Paper(170) 24” x 100” roll $69.96
WAS041395 S041395 Premium Semimatte Photo Paper(170) 44” x 100” roll $123.00
Consumable/Service Parts List Printer Component, Software Item, LCD Display, Printer Button Page 202.
Service Part # Sales Part # Paper Type ECCC Cost

after 40%
discount
WAS041603 S041603 Enhanced Matte Paper size A4 (250 sheets) $106.32
WAS041725 SO41725 Enhanced Matte Paper 17” x 100’ roll $38.50
WAS041737 SO41737 Premium Luster Photo Paper(250) 16” x 100’ roll $66.00
WAS041779 S041779 Photo Semigloss 16.5” x 100” roll $59.97
WAS041827 S041827 Premium Semimatte Photo Paper 17” x 22” (25 sheets) $53.97
Maintenance Tank And 220 ml Ink Cartridges are available through Sales Channels only.
Sales Part Number Description

C12C890191 Maintenance Tank
C12C815291 Cutter Blade
Sales Part Number 220 ML (Pro 4880)

T606100 UltraChrome K3 Photo Black
T606200 UltraChrome K3 Cyan
T606300 UltraChrome K3 Vivid Magenta
T606400 UltraChrome K3 Yellow
T606500 UltraChrome K3 Light Cyan
T606600 UltraChrome K3 Vivid Light Magenta
T606700 UltraChrome K3 Light Black
T614800 UltraChrome K3 Matte Black
Sales Part Number 220 ML (Pro 4880)

T606900 UltraChrome K3 Light Light Black
Firmware History
Epson firmw are version is The values are
represented as: represented in
Model and the Release Date. Hexadecimal
This chart explains the meaning of HEX = Decimal
the firmware version characters. Example A01355 1 = 1
A0 13 5 5 2 = 2
SP4800 DAY YEAR MONTH 3 = 3
13 2005 May 4 = 4
5 = 5
Example A01354 6 = 6
A0 13 5 4 7 = 7
SP4800 DAY YEAR MONTH 8 = 8
13 2005 April 9 = 9
A = 10
Example: I0154B B = 11
A0 02 4 C C = 12
SP4000 DAY YEAR MONTH D = 13
02 2004 Dec E = 14
F = 15
Stylus Pro 4880 Current Firmware Ver. B0057A.upg

Release date: 10/05/07
1. Initial Release
Firmware History Printer Component, Software Item, LCD Display, Printer Button Page 205.
Firmware Update Procedure

Note: This procedure is used to update or install firmware. It is the service method because it does not
require the Printer to be “Online” to work.
1. Turn on the Printer while depressing the Up, Down, Left, and Right buttons.
1.1 The Printer will display UPDATE F/W
2. Using FWupdate.exe transmit the current firmware to the Printer.

2.1 The Printer will display F/W Updating.
2.2 The Printer will display Update Complete.
2.3 The Printer will display Please Wait.
2.4 The Printer will re-initialize and display Ready.
Firmware Update Procedure Printer Component, Software Item, LCD Display, Printer Button Page 206.
Glossary
Artifact A defect, that is within an image. It can mean something on the graphic that was not
intended, or something missing that was intended. All image quality defects are arti-
facts.
Bi-Directional Adjustment: An electronic adjustment, that ensures that a printer can coordinate left to right, with
right to left, printing.
Capped Position: The print head at it’s stand by position, with the cap mechanism sealing the nozzles.
Coating: The top layer of graphics paper (media) that consists of a special substance
designed to trap ink and keep it from being absorbed into the paper fibers. Non-paper
based ink jet media uses coating to allow the ink to bond with the surface. A coatings
purpose is to minimize dot gain, and control saturation.
Color Shift: An unintended change of a gradient or tone.
Continuous Tone: The qualities of a photograph that makes an image appear real. The smooth and life-
like transition from one color shade to the next, like in a photograph. Epson Ink Jet
printers are not continuous tone printers. But when working properly, their printed
images fool the human eye into seeing continuous tone transitions.
Debris: A term that refers to unintended ink on the page deposited by debris dropping from
the print head.
Deflected Nozzle: A nozzle is firing, but the ink drop is not landing where it is intended too. Irregular
spacing on the nozzle check pattern indicates this condition.
Dithering: The dot pattern placed on the printed surface to create and image. Also known as
screening.
Dot Gain: A drop of ink tends to travel out from its point of impact, as the media absorbs it. The
purpose of the coating (on the media) is to minimize dot gain.
Glossary Printer Component, Software Item, LCD Display, Printer Button Page 207.
Drop of Ink: Ink that appears to have dripped from the print head, or any other component of the
ink supply.
Dye Ink: Ink that colors the printed surface with dye. It is less durable than pigment ink, but
has a wider color range (gamut).
Electronic Alignments: Printer adjustments, which are performed using software routines that, allow the
printer to compensate for physical variations in its mechanism.
Error Diffusion: The type of dithering (screening) proprietary to Epson, that employs a random dot
pattern to ensure that the human eye can discern no pattern.
Flight Time: The time it takes a drop of ink to travel from the print head to the printable surface.
Gamut: The range of colors that a printer can produce.
Ghosting: A term that refers to components of an image that are intended to be on top of each
other (or adjacent), but are offset.
Gradient: A smooth transition between one color shade, and the next. A continuous tone image
requires a smooth gradient for all its tonal shifts.
Grainy: A breakdown of the “illusion of continuous tone”. A printed image that does not have
smooth tonal transition, and sharp detail.
Head Angular Adjustment: A term that refers to a mechanical print head alignment that ensures that an ink jet’s print heads
nozzles are on the same vertical plane. (Also known as the B head slant or the C head slant.) The
head is rotated until it is vertically linear.
Head Gap Adjustment: An electronic print head adjustment that ensures that the printer knows the exact distance between
nozzle sets on separate heads. Also known as Head L/R and Uni-Di...
Head ID: The calibration value written on the print head that allows the printers electronics to
compensate for the print heads “personality” (inaccuracies).
Head Linear Adjustment: A mechanical print head alignment that ensures that on a two-head ink jet printer that all the noz-
zles are on the same horizontal plane. (Also known as Head Height and BC Head Slant.) The right
head is moved in relation to the left head.
Home Position: The print head’s horizontal reference position, as determined by the Home Position
Sensor
Horizontal Banding: An image defect that extends from the left, to the right margin (parallel to the direction
of print head movement). The defect could be a lighter or darker “band” than is
intended. It usually repeats, with the same interval, from the top margin to the bot-
tom.).
Horizontal Over-lap: A type of horizontal banding, where multiple print head passes overlap while printing.
The banding looks darker than the intended image. Multiple passes of the print head
should place ink on the paper next to, but not on top of earlier passes.
Horizontal Under-lap: A type of horizontal banding, where multiple print head passes have a space
between them. The banding looks lighter than the intended image. Multiple passes of
the print head should place ink on the paper exactly next to earlier passes with no
space in between.
Illusion of Continuous Tone. A term that refers to “fooling” the human eye into perceiving a dot matrix image as a
photograph (continuous tone image). Epson ink jet printers are not continuous tone
printers. However, when working properly, their printed images fool the human eye
into seeing continuous tone transitions
Ink Color Contamination: The intended color of the ink supply has been altered.
Ink Impurities: Foreign objects in the ink supply.
Margin Shift: A term that refers to an image with irregular right and left side margins.
Mechanical Alignments: Printer adjustments, that requires physically moving parts of the mechanism.
Media: The surface that is being printed on, usually paper.
Metamerism: The different appearance of colors caused by different light sources and viewing
angles
Micro Weave: The way an Epson Ink Jet printer interlaces (weaves) bands of and image during
printing.
Moiré Pattern: A repetitive pattern, within an image, which is not intended. I can appear like a pais-
ley or herringbone pattern.
Over Saturation: Too much ink has been applied to the printable surface for the media to support.
Paint Brush Effect: Something horizontally across the printed surface, that was not intended. Usually
caused by an ink soaked fiber hanging off the print head.
Pigment Ink: Ink that deposits colored particles (pigment) on the printed surface to create an
image. It is more durable than dye based ink, but does not have as wide a color
range (gamut).
Pixilated: An image quality issue that is caused by a low-resolution image printed at high reso-
lution.
Platen Gap: The distance between the print head, and the printable surface.
Rippling: A term that refers to a condition caused by over saturated paper warping.
Saturation: The amount of ink applied to the printed surface.
Screening: The dot pattern placed on the printed surface to create and image. Also known as
dithering.
Skew: Crooked paper in the printer.
Smear: An image that has been rubbed by something, causing it to be deformed, or
smeared. The direction or any repetition of the smear should be noted.
Smudge: Something on the printed surface, that was not intended. Usually transferred to the
page because of contact with a dirty roller or the print head. Any repetition should be
noted and measured.
Sublimation Ink: Ink that is first printed on thermal transfer media, and then transferred using heat to
another surface.
Sympathetic Nozzle: A nozzle that is not intended to fire, firing in conjunction with an intended nozzle.
Tone: The specific shade of a color.
Under Saturation: Not enough ink has been applied to the printable surface to properly saturate the
media.
UN-sharp: “Fuzzy “qualities in an image usually caused by too much dot gain.
Vertical Banding, Irregular: Vertical bands perpendicular to the direction of print head movement, that are not lin-
ear. Usually created by paper “rippling”, caused by over saturation.
Vertical Banding, Linear: An image defect that extends from the top, to the bottom margin (perpendicular to the
direction of print head movement). It usually repeats, with the same interval, from the
left margin to the right.
White Specks: A term that indicates that the intended image has small missing areas where no ink
has been deposited.
Ink Draining Procedure

1. Press and hold the Pause, Down, and Menu buttons, and turn on the Printer (Maintenance Mode
3).
2. Press the Menu button once to enter the Self Testing2 menu.
3. Using the Down button, navigate to Self Testing2: Adjustment: and press the Menu button.
4. Using the Down button, navigate to ADJ: Ink Drain: and press the Menu button to start the
procedure.
5. Follow the directions displayed by the Printer’s LCD.
Ink Draining Procedure Printer Component, Software Item, LCD Display, Printer Button Page 213.
Ink Tube/Color Order

Note: This chapter documents the order that the Ink Tubes are connected to the Print Head.
The Ink Tube/Print Head color order is listed left to right.

1. Light Light Black
2. Light Vivid Magenta
3. Light Cyan
4. LIght Black
5. Photo Black
6. Cyan
7. Vivid Magenta
8. Yellow
User Nozzle Check Color Order (Stair Step) (Listed Left to Right)
1. Matte Black
2. Cyan
3. Vivid Magenta
4. Yellow
5. Photo Black
6. Light Cyan
8. Light Black
Ink Tube/Color Order Printer Component, Software Item, LCD Display, Printer Button Page 214.
Prime, On or Off
Prime, Initial Fill, and Charge mean the same thing. They all refer to filling the Ink System with ink.
Controlling the Prime function requires Setting, or Resetting the Init.Fill Flag.
Init.Fill: Reset = The Printer is already primed.
Init.Fill: Set = the Printer will prime the next time it is turned on.
1. Turn on the Printer while depressing the Pause, Down, and Right buttons. The Printer will
display SELF TESTING2.
2. Press the Right button once. The Printer will display SELF TESTING2: Test.
3. Press the Down button until the Printer displays SELF TESTING2: Parameter.
4. Press the Right button once. The Printer will display Parameter: Initialize.
5. Press the Down button once. The Printer will display Parameter: Update.
6. Press the Right button once. The Printer will display Update: InkParameter.
7. Press the Right button once. The Printer will display Init.Fill: Set.
7.1 Press the Down button to change between Init.Fill: Set, and Init.Fill: Reset.
8. Press the Right button once. The Printer will display Update Param.?.
9. Press the Right button once. The Init.Fill flag will be set.
Prime, On or Off Printer Component, Software Item, LCD Display, Printer Button Page 215.
Revision History
January 16, 2007
1. Initial release.
Revision History Printer Component, Software Item, LCD Display, Printer Button Page 216.
Sensors, Motors, Solenoids, and Fans

1.
Home Position Sensors: Carriage HP Sensor (CR Origin)

Gap HP Sensor (Head Slide)
Pump HP Sensor(Pump)
Exit Roller HP Sensor (POUT)
ASF Roller HP Sensor
Maintenance/Waste Ink Tank Sensor Waste Ink ID (CSIC) (MainteTank)
Ink Cartridge Sensors: Cartridge CSIC’s (Customer Satisfaction Ink Cartridge
(8)
Ink Cartridge Lock Lever Sensor (2)(Ink Lever)
Encoders: Carriage Encoder
Paper Feed Encoder
Paper Sensors: Manual Feed Sensor (Rear Det)
Paper Empty Sensor (RearAD)
Multi Sensor (EdgeAD) (Edge2AD)(Width, Leading
Edge, Nozzles, Alignments)
Paper Thickness Sensor (Paper)(Lever)(also registers
paper release)(2 Sensors)
ASF Input Sensor (P Det)
Safety Sensors: Top Cover Sensor(Cover)
Rear Cover Sensor(Rear Guide)
Exit Roller Customer Safety Sensor
Temperature Sensors: Head Temperature Sensor (Head Temp)
Head Driver Temperature Sensor (Drv Temp)
Sensors, Motors, Solenoids, and Fans Printer Component, Software Item, LCD Display, Printer Button Page 217.
2.
Motors Carriage Motor

Paper Feed Motor: turns the Paper Feed Roller, Sub
Roller and the Eject Roller
Pump Motor: also turns the Input Roller
Platen Gap Motor: also sets the Eject Roller position,
the Sub Platen Rib position, releases and
engages the Pressure Rollers for the Sub
Roller.
Solenoids Cutter Blade Solenoid
Fans Head Drive Cooling Fan
Paper Suction Fans (2)
Sensors, Motors, Solenoids, and Fans Printer Component, Software Item, LCD Display, Printer Button Page 218.
Service Procedure
Note: Because of the large amount of ink that some service procedures require, please use your Ink
and Waste Tank, not the customers.
1. Observe the customer’s service issue.
2. Update the firmware to the current version if necessary.
3. Clean the Carriage Rails with a dry cloth or paper towel
4. Clean the Cap, Wiper Blade, and Wiper Blade Cleaner.

4.1 Clean the Print Head Nozzle Plate if necessary.
4.1.1 Loosen the Carriage Belt
4.1.2 Remove the Carriage Mechanism and clean.
5. Clean and check the Borderless Pads.
6. Blow off the Multi Sensor
7. Repair the customer’s service issue.
8. Check the Print Head’s mechanical alignments

9. Perform the Multi Sensor Level Adjustment.
10. Perform the Multi Sensor Adjustment.
Service Procedure Printer Component, Software Item, LCD Display, Printer Button Page 219.
11. Perform the 980mm Feed Adjustment, or Multi Sensor Auto PF Adjustment.
12. Perform the Auto Bi-D Adjustment.
13. Perform the Auto Uni-D Adjustment.
14. Perform the T&B&S [Roll Paper] adjustment.
15. Perform the T&B&S [Cut Sheet] adjustment.
16. Perform Reset When CR Unit Change.
17. Perform Reset When Cleaning Unit Change.
Service Procedure Printer Component, Software Item, LCD Display, Printer Button Page 220.
Service Tools
Service Part Number Description

1418585 Cleaning Liquid Cartridge (Package of 4)
1303211 Ink Conversion Cartridge (Cyan)
1303212 Ink Conversion Cartridge ( Vivid Magenta)
1303213 Ink Conversion Cartridge (Yellow)
1047746 1000mm Scale (meter stick)
1282354 Multi Sensor Position Tool
1400026 Thickness Gauge (.75mm)
1400027 Thickness Gauge (.65mm)
1282355 Paper Thickness Sensor calibration tools
1080614 G-26 Grease
1039172 G-46 Grease
Service Tools Printer Component, Software Item, LCD Display, Printer Button Page 221.
Stress Test (Test Image)

Purpose:
The Printer Stress Test was designed to amplify any print quality issues. It is for diagnosis purposes only. It never
looks perfect. There is always some horizontal and vertical banding.
Use:
1. Use it to compare Non-Epson Drivers against the Epson Driver.
2. Use it to look for image quality variances across the entire printable area of the printer.
Is the vertical banding consistent across the entire image?

Is the horizontal banding consistent across the entire image?
Is the density consistent across the entire image?
If the answer to any of the above questions is no, Contact Epson. It may be
a parallelism issue.
Stress Test (Test Image) Printer Component, Software Item, LCD Display, Printer Button Page 222.
User Nozzle Check Order

User Nozzle Check Color Order (Stair Step) (Listed Left to Right)
1. Photo Black/Matte Black
2. Cyan
3. Vivid Magenta
4. Yellow
5. Light Black
6. Light Cyan
8. Light Light Black
User Nozzle Check Order Printer Component, Software Item, LCD Display, Printer Button Page 223.
Utilities
Adjustment Wizard2
Note: The Adjustment Wizard will only run on a computer that has been registered with Epson.
Note: The Adjustment Wizard is the utility that enables electronic and mechanical alignments of the Pro
4880.
Note: The Adjustment Wizard will work when the Printer is in “Ready” mode, or in SERVICEMAN MODE.
Note: Serviceman Mode will allow the Adjustment Wizard to function with the Printer, when the Printer
is in an error condition.
1. Ensure that the Pro 4880 Printer Driver and Status Monitor 3 is installed on the system that will
be running the Adjustment Wizard2.
1.1 Verify that the Driver and Status Monitor 3 are functional, by opening the Driver and verifiying that Status
Monitor 3 can report on ink levels.
2. Create a folder and copy the Adjustment Wizard 2 files into it.
3. Double Click on Adjwiz2 to start the utility.
Adjustment Wizard2 Printer Component, Software Item, LCD Display, Printer Button Page 225.
4. Click on OK to accept the license agreement.j
Click on OK to accept the

license agreement.
5. Ignore this message if it occures, and click on OK.
Click on OK.
6. Pick the correct printer driver/port, Individual, and click Start.
Printer Driver and Port.
Individual
Start
7. The utility will look like this.
8. Double click on the individual line items to perform each adjustment.
FWUpdate.exe
Note: FWUpdate.exe is used to copy Firmware to the Printer and works without the printer driver being
installed.
1. Double Click on the FWUpdate.exe utility Icon.
Double Click on this Icon.
2. The utility will open and look like this.
FWUpdate.exe Printer Component, Software Item, LCD Display, Printer Button Page 229.
3. Choose a Port/Printer.
1. Click on the Down Arrow to open

up the list of Ports.
2. Select the Port that is connected to

the Printer that requires firmware.
Note: Stylus Pro 7400 is the Japanese

model name for the Stylus Pro
7800. New boards may display
Stylus Pro 7400
4. Click on Browse and navigate to the Firmware File to be uploaded to the Printer.
Click on Browse.
5. Select the correct Firmware File.
1. Select the correct Firmware File.
2. Click on OK.
6. Click on Send to upload the Firmware to the Printer.
Click on Send to upload the Firmware.
7. The utility will display this, click on Ok.
Click on OK
NVRAM.EXE
Note: NVRAM.EXE is the utility that enables the backup and re-installation of parameters (settings),
necessary when exchanging the Main Board of a Pro 4880.
Installation:
1. Ensure that the Pro 4880 Printer Driver and Status Monitor 3 is installed on the system that will
be running the NVRAM.EXE.
2. Create a folder and copy the NVRAM.EXE files into it.
3. Double Click on NVRAM to start the utility.
4. Place the Printer in Parameter Backup Mode

1. Enter Maintenance Mode 2: Press and hold the Left, Down, and Up buttons and turn on the Printer
2. Lift both (2) Ink Levers
3. Remove the Maintenance Tank
4. Move the Paper Release Lever to the released position.
NVRAM.EXE Printer Component, Software Item, LCD Display, Printer Button Page 233.
5. Click on OK to accept the license agreement.j
Click on OK to accept the

license agreement.
Parameter Backup
1. Pick the appropriate printer driver.
The port that the driver is associated

with, will be displayed.
2. Click on Get Information.
The utility will display this, until it is fin-

ished transferring data.
Parameter Backup (continued)
The utility will display the Printer’s

serial number when finished transfer-
ring the parameters.
3. Click on Save to save the parame-

ters, and assign the file a name.
The utility assigns the Printer’s serial

number as the default name for the file.
4. Navigate to the appropriate location to

save the parameter file and modify the
file name is desired.
5. Click on Save to save the file.
Parameter Backup (continued)
The utility will display this screen after saving the file.
Parameter Restore.
1. Pick the appropriate printer driver.
The port that the driver is associated

with, will be displayed.
Parameter Restore (Continued)
2. Select the parameter file to be

restored to the Printer.
3. Click on Open load the parameter

file to be restored to the Printer.
Parameter Restore (Continued)
4. Click on Write to send previously loaded

Parameters to the Printer.
The utility will display this screen while it is

transmitting the Parameters to the Printer.
Do not turn the printer off until the utility

displays this screen.
5. Click on OK to finish.

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Stylus Pro 4880 Field Repair Guide 1/17/08

Printer Component, Software Item, LCD Display, Printer Button Page 1.

Communication Errors PC - - - - - - - - - - - - - - - - - - - - - - - - - - - - 113

Paper Feed Timing Belt Adjustment - - - - - - - - - - - - - - - - - - - - - - - 157

Printer Component, Software Item, LCD Display, Printer Button Page 3.

Service Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 219

Printer Component, Software Item, LCD Display, Printer Button Page 4.

Control Panel Map

Status Media Feed

Printer Component, Software Item, LCD Display, Printer Button Page 5.

User Menu: Press the Menu button when 3. PRINTER STATUS.

5. MAINTENANCE 6. Head Alignment.

7. NETWORK SETUP: (*DISABLE, ENABLE)

Printer Component, Software Item, LCD Display, Printer Button Page 7.

PF BiD Adjust: (+/- n) (?)

CUT UNIT MNT: EXEC

MAINT INFO: (Page 88 - 98 in the Service Manual)

INIT INFO (Resets MAINT INFO menu data)

Firmware Download Mode:

Board (Main) Installation

2. Install 7 Screws (keep them loose)

Connect the Cables.

5. Install 2 Screws that fasten the Cable Cover to the Printer.

9. Perform the following operations in the order listed.

9.6 Perform the Multi Sensor Level Adjustment.

Board (Main) Removal

2. Turn off the Printer and UNPLUG from AC.

3. Remove the Rear Paper Guide.

4. Remove the 2 Screws fastening the Cable Cover.

5. Remove the 4 Screws fastening the Main Board Housing.

2. Separate the Board from the Housing.

Board (Power Supply) Removal

2. Remove the Rear Paper Guide.

3. Remove the 2 Screws fastening the Cable Cover.

4. Remove the 4 Screws fastening the Main Board Housing.

2. Separate the Power Supply from the Housing.

Carriage Removal Procedure

2. Raise both Ink Levers, closing the Ink Valves.

3. Remove the Left Side Cover.

6. Carriage Rail Cover (Wheel Track) protection steps.

1. Make a double wall cardboard jig as shown.

2. Place the jig so that the

Note:The jig should be placed

Be careful to free the

Cartridge Release Lever Repair

Cartridge Release Sensor Repair

2. Remove the Cartridge Release Sensor, and replace.

The Sensor is fastened

Cover (Left) Removal

2. Remove the Cover (Left)

2. Slide off the Cover (Left).

Cover (Right) Removal

Remove the Rear Paper Guide Assembly

3. Remove the Waste Ink Tank and 1 Screw.

1. Remove Waste Ink Tank

4. Remove 2 Screws and slide off the Paper Release Lever.