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    Eric Peterson-Case Analysis

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    mjmalik
    This document outlines the case of Eric Peterson, a manager who is competent but in trouble with his bosses. While Peterson has been handling multiple management challenges well at the local level, he neglected to properly manage and engage with his direct boss and other higher-ups. The document recommends actions Peterson should take over the next two weeks to prepare for an upcoming review, such as educating his boss, setting progress milestones, writing reports to document decisions, and controlling a presentation for his superior.

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    Attribution Non-Commercial (BY-NC)
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    Eric Peterson-Case Analysis

    Uploaded by

    mjmalik
    496 views1 page
    This document outlines the case of Eric Peterson, a manager who is competent but in trouble with his bosses. While Peterson has been handling multiple management challenges well at the local level, he neglected to properly manage and engage with his direct boss and other higher-ups. The document recommends actions Peterson should take over the next two weeks to prepare for an upcoming review, such as educating his boss, setting progress milestones, writing reports to document decisions, and controlling a presentation for his superior.

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    This document outlines the case of Eric Peterson, a manager who is competent but in trouble with his bosses. While Peterson has been handling multiple management challenges well at the local level, he neglected to properly manage and engage with his direct boss and other higher-ups. The document recommends actions Peterson should take over the next two weeks to prepare for an upcoming review, such as educating his boss, setting progress milestones, writing reports to document decisions, and controlling a presentation for his superior.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd
    Download as rtf, pdf, or txt
    496 views1 page

    Eric Peterson-Case Analysis

    Uploaded by

    mjmalik
    This document outlines the case of Eric Peterson, a manager who is competent but in trouble with his bosses. While Peterson has been handling multiple management challenges well at the local level, he neglected to properly manage and engage with his direct boss and other higher-ups. The document recommends actions Peterson should take over the next two weeks to prepare for an upcoming review, such as educating his boss, setting progress milestones, writing reports to document decisions, and controlling a presentation for his superior.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd
    Download as rtf, pdf, or txt
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    Eric Peterson Case

    Overview This is a case about a manager who does his job competently, but is in trouble and doesnt know it. The problem is, he has neglected managing his bosses. Situation 1 2 3 Since Peterson had no experience in the field, second-guessing of his decisions was to be expected, especially when there were problems Petersons boss also has no expertise in the relevant areas, and is relatively disengaged in thinking through the big issues. Disengaged boss is very dangerous situation. Multiple management challenges among subordinates, all of which Peterson was handling well, but which required some decisions that required local knowledge to understand why they were good (e.g., moving Stevana in charge of construction) Little contact with superiors/headquarters since taking job Early on, Peterson antagonized some higher-ups (e.g., Cantor & Green) A review from on high will come in two weeks

    4 5 6

    What Peterson Should Have Done 7 Found ways to educate Hardy on the operation and engage him in decisions. Make sure he is on board with decisions and sees his own success as based on Petersons success 8 Found reasons to meet with Jenkins (his bosss boss) to make sure he knew what a good job Peterson was doing 9 Set milestones and partial success criteria so that it is not necessary to wait until start up to determine whether Peterson had done a good job. Major milestones also provide excuse for inviting brass to visit and/or visiting brass to make presentation 10 Write periodic reports that apprise management of progress and also provide reasoning behind (unpopular) decisions document actions and issues 11 Made lateral connections with people who had expertise in starting up operations, and publicized this source of expert advice The Next Two Weeks 12 Prepare a tightly controlled dog and pony show for Knights visit that includes presentations from Peterson and other local managers to Knight in front of staff (something Knight cant get out of), and also includes involvement by Hardy

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