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The document describes a survey that asked respondents about their satisfaction levels for 20 factors. Respondents were given points for each factor based on their satisfaction level, with high satisfaction receiving 3 points, medium 2 points, and low 1 point. Their total scores determined their overall satisfaction level: 30 points or less meant low satisfaction, 30-45 meant medium satisfaction, and over 45 meant high satisfaction. The results showed 23 respondents with high satisfaction, 54 with medium satisfaction, and 23 with low satisfaction.

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49 views2 pages

KKKKK

The document describes a survey that asked respondents about their satisfaction levels for 20 factors. Respondents were given points for each factor based on their satisfaction level, with high satisfaction receiving 3 points, medium 2 points, and low 1 point. Their total scores determined their overall satisfaction level: 30 points or less meant low satisfaction, 30-45 meant medium satisfaction, and over 45 meant high satisfaction. The results showed 23 respondents with high satisfaction, 54 with medium satisfaction, and 23 with low satisfaction.

Uploaded by

hetsagar
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SATISFACTORY SCORES

The Respondents were asked to state their level of Satisfaction relating to twenty factors.

Based on their responses the Satisfaction score obtained by each respondent was found out. Points or scores were allocated based on the response.

For each of the factor three levels of satisfaction were assigned namely high, medium and low.

For high satisfaction three points were given, for Medium two and for low satisfaction one point was given.

The total scores secured by each respondent were thus arrived at. All the hundred respondents were classified based on their level of satisfaction.

Those who have obtained up to 30 points were classified under low satisfaction category.

Respondents with 30 45 points were classified under medium satisfaction category and those with more than 45 points were classified under high satisfaction category.

NUMBER OF RESPONDENTS AND LEVEL OF SATISFACTION

LEVEL OF SATISFACTION HIGH SATISFACTION MEDIUM SATISFACTION LOW SATISFACTION

NO. OF RESPONDENTS 23 54 23

PERCENTAGE ANALYSIS:
It refers to special kind of ratio; percentages are used in making comparison between two or more series of data, and used to describe the relation.
Since to percentage reduced everything to a common based and thereby allows

meaningful comparison to be made.

TWO-WAY ANALYSIS:
The score secured by the respondents who falls between the score as up to 50 indicates less satisfaction of the respondents, from 51 70 are got average satisfaction and 71 90 respondents are highly satisfied.

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