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    Homer Sarasohn: 1916-2001 "Father of Japanese Electronics Industry" "Pioneer in Quality Management

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    Jennifer Kierstine Chua
    Homer Sarasohn was chief of the Occupation Army's Civil Communication Section in Japan from 1946 to 1950. His job was to restore telephone and telegraph networks and help develop Japan's communications equipment manufacturing industry. He introduced quality management principles through management seminars, emphasizing customer satisfaction, industrial engineering, and investing in research. Sarasohn also established an electrical test laboratory to test prototypes and production samples to maintain quality control. He authored two influential books on management and quality control that are still used in Japan today.

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    Homer Sarasohn: 1916-2001 "Father of Japanese Electronics Industry" "Pioneer in Quality Management

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    Jennifer Kierstine Chua
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    Homer Sarasohn was chief of the Occupation Army's Civil Communication Section in Japan from 1946 to 1950. His job was to restore telephone and telegraph networks and help develop Japan's communications equipment manufacturing industry. He introduced quality management principles through management seminars, emphasizing customer satisfaction, industrial engineering, and investing in research. Sarasohn also established an electrical test laboratory to test prototypes and production samples to maintain quality control. He authored two influential books on management and quality control that are still used in Japan today.

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    Homer Sarasohn was chief of the Occupation Army's Civil Communication Section in Japan from 1946 to 1950. His job was to restore telephone and telegraph networks and help develop Japan's communications equipment manufacturing industry. He introduced quality management principles through management seminars, emphasizing customer satisfaction, industrial engineering, and investing in research. Sarasohn also established an electrical test laboratory to test prototypes and production samples to maintain quality control. He authored two influential books on management and quality control that are still used in Japan today.

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    58 views12 pages

    Homer Sarasohn: 1916-2001 "Father of Japanese Electronics Industry" "Pioneer in Quality Management

    Uploaded by

    Jennifer Kierstine Chua
    Homer Sarasohn was chief of the Occupation Army's Civil Communication Section in Japan from 1946 to 1950. His job was to restore telephone and telegraph networks and help develop Japan's communications equipment manufacturing industry. He introduced quality management principles through management seminars, emphasizing customer satisfaction, industrial engineering, and investing in research. Sarasohn also established an electrical test laboratory to test prototypes and production samples to maintain quality control. He authored two influential books on management and quality control that are still used in Japan today.

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    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 12

    Homer Sarasohn

    1916-2001 Father of Japanese Electronics Industry Pioneer in Quality Management


    4GPH 2013 Members: Calimbas, Gerald Carlos, Nicole Cauyao, Charis Chua, Jennifer De Leon, Diana Dirige, Eunika Roque, Angela

    1946-1950 Chief of Industry Branch Occupation Armys Civil Communication Section (CSS) Job: to restore the local and long distance telephone and telegraph networks to an operating condition

    MacArthur told Sarasohn that he had three requirements.


    Supply domestic radio receivers Reliable nation-wide telecommunications facility. Assist the Japanese communications equipment manufacturing industry

    Encountered problems:
    no manufacturing capability no senior management available no companies extant

    CSS Management Seminar


    covered a systems approach to manufacturing, integrating customer satisfaction into continued product development. industrial engineering, cost control and the value of investing in research and development. QUALITY

    Management Principles
    1. Participative Management 2. Progressive management demands of each person: a. Commitment b. A personal sense of Ownership c. Feedback

    Electrical Test Laboratory


    to test prototype radios and other electrical gear Random samples of the same goods would be taken off production If quality dropped, the production lines would be shut down tying The people in charge were thus personally committed to product quality. still operates in Japan

    Books
    1. Fundamentals of Industrial Management (co-written with Protzman)(PLEASEINSERTLINK-NEXTSLIDE) A text for the Civil Communications Section (CCS) Management Seminar. This text still remains in print in Japan. 2. Statistical Quality Control in Industry Sarasohn introduced the concept and practice of statistical quality with this second text.

    Fundamentals of Industrial Management


    practical and pragmatic foundation for progressive management manufacturing engineering, cost control, factory layout and inventory management. policy formation, long range strategy and planning, organizational structures, research and product development and quality control. Statistical quality and process control

    "We shall build good ships here; at a profit if we can, at a loss if we must, but always good ships."

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