Dell™ Optiplex™ 740 User'S Guide: Models DCSM, Dcne, Dccy

Dell OptiPlex 740 Users Guide
Models DCSM, DCNE, DCCY
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
or death.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
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Information in this document is subject to change without notice. 20072008 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, OptiPlex, Inspiron, Dimension, Latitude, Dell Precision, DellNet, TravelLite, Dell OpenManage, PowerVault, Axim, PowerEdge, PowerConnect, and PowerApp are trademarks of Dell Inc.; AMD, AMD Athlon, AMD Phenom, and combinations thereof, and Cool n Quiet are trademarks of Advanced Micro Devices, Inc; Microsoft and Windows are registered trademarks of Microsoft Corporation; IBM is a registered trademark of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Models: DCSM, DCNE, and DCCY
March 2008
RP699
Rev. A03
Contents
1 2 Finding Information Before You Begin.
Recommended Tools .
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Turning Off Your Computer .
Before Working Inside Your Computer
Mini Tower Computer .

Front View . . . . . . . . Back View . . . . . . . . Back-Panel Connectors Inside Your Computer
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21 21 23 25 26 28 31 37 37 38 39 41 41 46 56 61 61 63 70 73 76 Contents
About Your Mini Tower Computer .
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System Board Components .
Mini Tower Computer (Model #DCSM) Specifications . I/O Panel Removing the I/O Panel . Replacing the I/O Panel .
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Removing the Computer Cover . PCI Cards . . . . . . . . . PCI Express Cards . . . . PS/2 Serial Port Adapters . Drives .
PCI, PCI Express Cards, and PS/2 Serial Port Adapters .
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General Installation Guidelines . Hard Drive . . . . . . . . . . . . Drive-Panel Inserts . . . . . . . Floppy Drive . . . . . . . . . . . Media Card Reader . . . . . . .
Optical Drive Processor .
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78 83 83 85 89 89 91
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Removing the Processor Installing the Processor Power Supply
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Replacing the Power Supply DC Power Connectors . . .
Desktop Computer .
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97 97 98 99 101 102 105 111 111 112 113 113 115 118 121 125 135 135 146 163 169 169 171 177
About Your Desktop Computer . Front View . . . . . . . . Back View . . . . . . . . Back-Panel Connectors Inside Your Computer
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Desktop Computer (Model # DCNE) Specifications . I/O Panel Removing the I/O Panel Replacing the I/O Panel . Drives .
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General Installation Guidelines . Optical Drive . . . . . . . . . . Floppy Drive . . . . . . . . . . . Media Card Reader . . . . . . . Hard Drive . . . . . . . . . . . . PCI Cards . . . . . . . . . . PCI Express and DVI Cards . PS/2 Serial Port Adapters . . Power Supply Replacing the Power Supply DC Power Connectors . . . Removing the Computer Cover .
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Contents
Processor .
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Removing the Processor Installing the Processor
Small Form Factor Computer .

Front View . . . . . . . . Back View . . . . . . . . Back-Panel Connectors Inside Your Computer
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185 185 186 187 188 190 193 199 199 201 203 205 205 208 215 217 223 223 227 233 237 237 239 243 243 245
About Your Small Form Factor Computer
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Small Form Factor Computer (Model # DCCY) Specifications I/O Panel Removing the I/O Panel . Replacing the I/O Panel .
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Removing the Computer Cover . Drives .
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General Installation Guidelines . . . . Hard Drive . . . . . . . . . . . . . . . Optical Drive . . . . . . . . . . . . . Floppy Drive and Media Card Reader PCI Cards . . . . . . . . . . PCI Express and DVI Cards . PS/2 Serial Port Adapters . . Power Supply Replacing the Power Supply DC Power Connectors . . . Processor . Removing the Processor Installing the Processor
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Contents
Advanced Features .
Manageability
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LegacySelect Technology Control .
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Alert Standard Format . . . . . . . . . . Dell OpenManage IT Assistant . . . . . Dell OpenManage Client Instrumentation Security. Chassis Intrusion Detection . . . . . Option Settings . . . . . . . . . . . . Padlock Ring and Security Cable Slot Password Protection .
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System Password . . . . . . . . . . . . . . . . . . . . . . . . Administrator Password . . . . . . . . . . . . . . . . . . . . Disabling a Forgotten Password and Setting a New Password Trusted Platform Module (TPM) Enabling the TPM Feature System Setup . Overview . . . . . . . Entering System Setup System Setup Options . Booting to a USB Device . Memory Key . Floppy Drive . Jumper Settings
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Mini Tower, Desktop, and Small Form Factor Computers Clearing Forgotten Passwords. Clearing CMOS Settings .
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HyperTransport and Dual-Core Technology . Power Management
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About RAID Configurations
Verifying That RAID Is Working . RAID Level 0 Configuration . . . RAID Level 1 Configuration . . .
Contents
Configuring Your Hard Drives for RAID . . . Using the NVIDIA MediaShield ROM Utility Using NVIDIA MediaShield . . . . . . . . . Enabling Cool n Quiet Technology .
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Chassis Intrusion Switch

Mini Tower Computer . . . . Desktop Computer . . . . . Small Form Factor Computer
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Removing the Chassis Intrusion Switch .
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Replacing the Chassis Intrusion Switch Resetting the Chassis Intrusion Detector
Battery .
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Replacing the Battery
Replacing the System Board .
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Removing the System Board: Mini Tower, Desktop, and Small Form Factor Computers . . . . . . . . . . . . . . . . . . . . . Replacing the System Board: Mini Tower, Desktop, and Small Form Factor Computers . . . . . . . . . . . . . . . . . . . . .
10 Memory
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291 292 293 294
DDR2 Memory Overview .
Addressing Memory With 4-GB or Greater Configurations (32-bit Operating Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing Memory . Installing Memory
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Contents
11 Replacing the Computer Cover . 12 Cleaning Your Computer .

Mouse
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299 299 299 300 300 300
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Computer, Keyboard, and Monitor .
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Cleaning a Non-Optical Mouse . Cleaning an Optical Mouse . . . Floppy Drive
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CDs and DVDs
13 Reinstalling Drivers and the Operating System .

Drivers What Is a Driver? . . . . . . . . Identifying Drivers . . . . . . . Reinstalling Drivers and Utilities Restoring Your Operating System
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301 301 301 302 305 305 305 305 306 306 307 307
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Windows Vista . . . . . . . . . . . . . . . . . . . . . Windows XP . . . . . . . . . . . . . . . . . . . . . . Creating a Restore Point . . . . . . . . . . . . . . . . Restoring the Computer to an Earlier Operating State . Undoing the Last System Restore. . . . . . . . . . . . Before You Begin
Reinstalling Microsoft Windows Vista and Windows XP .
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14 Solving Problems.
Troubleshooting Tips . Battery Problems . Card Problems
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311 311 311 313 313 314
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Drive Problems .
CD and DVD drive problems Hard drive problems . . . .
Contents
E-Mail, Modem, and Internet Problems . Keyboard Problems Fan Problems .
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314 315 316 316 316 316 317 317 317 317 318 318 319 320 321 322 323 323 323 323 325 325 325 326
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Lockups and Software Problems
The computer does not start up The computer stops responding A program stops responding . . A program crashes repeatedly . A solid blue screen appears . . Other software problems . . . . Media Card Reader Problems Memory Problems Mouse Problems .
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Network Problems . Power Problems
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Printer Problems .
Restoring Default Settings .
Serial or Parallel Device Problems Sound and Speaker Problems . No sound from speakers . . No sound from headphones Video and Monitor Problems
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If the screen is blank . . . . . . If the screen is difficult to read .
15 Troubleshooting Tools and Utilities

Dell Diagnostics System Lights . When to Use the Dell Diagnostics
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327 327 329 330 332 Contents
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Diagnostic Lights. Beep Codes .
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Error Messages
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333 337 337
Resolving Software and Hardware Incompatibilities Microsoft Windows XP
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16 Microsoft Windows XP and Windows Vista Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transferring Information to a New Computer . Microsoft Windows Vista Microsoft Windows XP Adding User Accounts Fast User Switching. .
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339 339 339 342 342 343 343 343 344 344
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User Accounts and Fast User Switching
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Setting Up a Home and Office Network . Connecting to a Network Adapter Network Setup Wizard
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17 Getting Help
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347 347 348 348 348 349 349 349 349 351
Obtaining Assistance
Online Services . . . . . . . . . . AutoTech Service . . . . . . . . . Automated Order-Status Service . Support Service . . . . . . . . . . Problems With Your Order . Product Information
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Returning Items for Warranty Repair or Credit Before You Call . Contacting Dell .
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10
Contents
18 Warranty
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353 355 357
19 FCC Regulatory Model (U.S. Only) . Glossary
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Contents
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Contents
1
Finding Information
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
What Are You Looking For? A diagnostic program for my computer Drivers for my computer My device documentation Desktop System Software (DSS) Find It Here Drivers and Utilities Media NOTE: The Drivers and Utilities media may be optional and may not ship with your computer. Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 302) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 327). Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at

support.dell.com.
Finding Information
13
What Are You Looking For? How to set up my computer Basic troubleshooting information How to run the Dell Diagnostics Error codes and diagnostic lights Tools and utilities Additional information about setting up my computer How to troubleshoot and solve problems How to remove and install parts
Find It Here Quick Reference Guide NOTE: This document may be optional and may not ship with your computer.
NOTE: This document is available as a PDF at

support.dell.com. Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Product Information Guide
14
Finding Information
What Are You Looking For? Service Tag and Express Service Code Microsoft Windows License Label
Find It Here Service Tag and Microsoft Windows License Windows License labels are located on your computer. Your computers Service Tag contains both a Service Tag number and an Express Service Code.
NOTE: Your computers Service Tag and Microsoft
Use the Service Tag to identify your computer when you use support.dell.com or contact support. Enter the Express Service Code to direct your call when contacting support. Use the product key on the Microsoft Windows License Label if you need to reinstall your operating system.
Use the product key on the License Label if you need to reinstall your operating system.
NOTE: As an increased security measure, the newly
designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.
Finding Information
15
What Are You Looking For?
Find It Here
Solutions Troubleshooting hints and tips, articles Dell Support Website support.dell.com from technicians, online courses, and frequently asked NOTE: Select your region or business segment to view the questions appropriate support site. Community Online discussion with other Dell customers Upgrades Upgrade information for components, such as memory, the hard drive, and the operating system Customer Care Contact information, service call and order status, warranty, and repair information Service and support Service call status and support history, service contract, online discussions with technical support Dell Technical Update Service Proactive e-mail notification of software and hardware updates for your computer Reference Computer documentation, details on my computer configuration, product specifications, and white papers Downloads Certified drivers, patches, and software updates Desktop System Software (DSS) If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell 3.5-inch USB floppy drives, AMD processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
To download Desktop System Software: 1 Go to support.dell.com and click Drivers and Downloads. 2 Click Select Model. 3 Select your product model and click Confirm, or enter a service tag and click Go. 4 Click System Utilities. 5 Click Desktop System Software under Dell - Utility, and click Download Now. 6 Click Run to run the driver, or Save to save the driver to your computer.
NOTE: The support.dell.com user interface may vary
depending on your selections. NOTE: DSS may or may not be available for your computer model.
COMMENT
Dell Support 3 Dell Support 3 is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. icon in the taskbar. Access Dell Support 3 from the
Software upgrades and troubleshooting hints Frequently asked questions, hot topics, and general health of your computing environment
16
Finding Information
What Are You Looking For? How to find information about my computer and its components How to connect to the Internet How to add user accounts for different people How to transfer files and settings from another computer
COMMENT
Find It Here Windows Welcome Center The Windows Welcome Center automatically appears when you use the computer for the first time. You can choose to have it appear every time you start your computer by placing a check in the Run at startup checkbox. Another method of accessing the Welcome Center is to click the Windows Vista Start button , and then click Welcome Center. Windows Help and Support
Microsoft Windows XP: 1 Click the Start button and click Help and Support. How to use Microsoft Windows XP or Windows Vista 2 Either select one of the topics listed, or type a word or How to work with programs and files phrase that describes your problem into the Search box, click the arrow icon, and then click the topic that How to personalize my desktop describes your problem. 3 Follow the instructions on the screen. Microsoft Windows Vista: 1 Click the Windows Vista Start button , and then click Help and Support. 2 In Search Help, type a word or phrase that describes your problem, and then press <Enter> or click the magnifying glass. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Remote help with troubleshooting my computer DellConnect Service and Support Dell associates can diagnose and repair your computer remotely over a broadband connection. To learn more and get started with DellConnect, go to support.dell.com and click Revolutionary remote helpDellConnect.
Finding Information
17
What Are You Looking For? How to reinstall my operating system
Find It Here Operating System Media NOTE: The Operating System media may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Reinstalling Microsoft Windows Vista and Windows XP" on page 307. After you reinstall your operating system, use the optional Drivers and Utilities media to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer.
NOTE: The color of your media varies based on the operating

system you ordered.
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Finding Information
2
Before You Begin
This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: You have performed the steps in "Turning Off Your Computer" on page 19 and "Before Working Inside Your Computer" on page 20. You have read the safety information in your Dell Product Information Guide. A component can be replaced by performing the removal procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools: Small flat-blade screwdriver Phillips screwdriver Flash BIOS update program floppy disk, CD, USB key
Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your computer. 1 Shut down the operating system:
a b c
Save and close any open files, and exit any open programs. Click the Start button, and then click Shut Down. In the Shut Down Windows window, select Shut down, and then click OK. The computer turns off after the operating system shutdown process finishes.
2 Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, turn them off now. NOTICE: To turn off your computer without shutting down the operating system is not recommended,
because you may lose data. If, however, it is necessary to do so, it may be done by pressing down and holding the power button for 6 seconds.
Before You Begin
19
Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
computer.
NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the
1 Turn off your computer. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 2 Disconnect any telephone or telecommunication lines from the computer. 3 Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 4 If applicable, remove the computer stand (for instructions, see the documentation that came with the stand). CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. 5 Remove the computer cover: Remove the mini tower computer cover (see "Removing the Computer Cover" on page 39). Remove the desktop computer cover (see "Removing the Computer Cover" on page 177). Remove the small form factor computer cover (see "Removing the Computer Cover" on page 203).
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
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Before You Begin
3
Mini Tower Computer
About Your Mini Tower Computer
Front View
1
2 3 10 9 8 4 5 6 7
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1 2 3
optical drive (optional) Flexbay drive USB 2.0 connectors (2)
Insert media (if supported) into this drive. Can contain an optional floppy drive or an optional media card reader. Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" on page 257 for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
4 5 6
LAN indicator light diagnostic lights power button
This light indicates that a local area network (LAN) connection is established. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 330. Press this button to turn on the computer.
NOTICE: To avoid losing data, do not turn off the computer by pressing the power button. Instead, perform an operating system shutdown. See "Turning Off Your Computer" on page 19 for more information. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown.
7 power light The power light illuminates and blinks or remains solid to indicate different operating modes: No light The computer is turned off. Steady green The computer is in a normal operating state. Blinking green The computer is in a power-saving mode. Blinking or solid amber See "Power Problems" on page 321. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see "Power Management" on page 267. See "System Lights" on page 329 for a description of light codes that can help you troubleshoot problems with your computer. 8 9 10 hard-drive activity light headphone connector microphone connector This light flickers when the hard drive is being accessed. Use the headphone connector to attach headphones and most kinds of speakers. Use the microphone connector to attach a microphone.
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Back View
1 2 3 4
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23
1 2 3
cover release latch padlock ring voltage selection switch
This latch allows you to open the computer cover. Insert a padlock to lock the computer cover. Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location. . NOTICE: In Japan, the voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
4 5 6
power connector back-panel connectors card slots
Insert the power cable. Plug serial, USB, and other devices into the appropriate connectors. See "Back-Panel Connectors" on page 25. Access connectors for any installed PCI and PCI Express cards.
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Back-Panel Connectors
1 2 3 4 5
6 9 1 parallel connector 8 7
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" on page 258. Green A good connection exists between a 10-Mbps network and the computer. Orange A good connection exists between a 100-Mbps network and the computer. Yellow A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer. Off The computer is not detecting a physical connection to the network. To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.
link integrity light
network adapter connector
network activity light
Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. Use the green line-out connector to attach headphones and most speakers with integrated amplifiers. On computers with a sound card, use the connector on the card.
line-out connector
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25
line-in connector
Use the line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. Plug the cable from your VGA-compatible monitor into the blue connector. NOTE: If you purchased an optional graphics card, this connector will be covered by a cap. Do not remove the cap. Connect your monitor to the connector on the graphics card. NOTE: If you are using a graphics card that supports dual monitors, use the y-cable that came with your computer. Connect a serial device, such as a handheld device, to the serial port. The default designations are COM1 for serial connector 1 and COM2 for serial connector 2. For more information, see "System Setup Options" on page 258.
7 8
USB 2.0 connectors (5) video connector
serial connector
Inside Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
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3 2 1 4 5
7 1 4 7 optical drive chassis intrusion switch (optional) hard drive 2 5 floppy drive system board 3 6 power supply heat sink assembly
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System Board Components

1 22 4 21 2 3
20 19 18 5 6
17
16
15
14
13
12
11
10
28
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speaker connector (INT_SPKR) power connector (PW_12V_A1) front-panel connector (FRONTPANEL)
processor socket (CPU)
memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) SATA drive connectors (SATA0, SATA1) intrusion switch connector (INTRUDER) internal USB (USB1) PCI connector (SLOT2) PCI connector (SLOT3) Optional DVI-card connector (DVI_HDR)
4 7
5 8 11 14 17 20
SATA drive connectors (SATA2, SATA3)
power connector (POWER1) 9 battery socket (BATTERY) standby power (AUX_PWR_LED) password jumper (PSWD) serial connector (PS2/SER2) 12 15 18 21
10 CMOS reset jumper (RTCRST) 13 PCI Express x16 connector (SLOT1) 16 PCI Express x1 connector (SLOT4) 19 floppy drive connector (DSKT) 22 fan connector (FAN_CPU)
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30
Mini Tower Computer
Mini Tower Computer (Model #DCSM) Specifications

.
Microprocessor Microprocessor type AMD Phenom processors NOTE: The AMD Phenom processor requires the 8-Mb NVRAM chip and is therefore available only on models that include the 8-Mb NVRAM chip. If your computer has the 8-Mb NVRAM chip and the AMD Phenom processor, the word enhanced appears in the title on the BIOS splash screen and the system setup program screens. AMD Athlon 64 X2 Dual-Core processor AMD Athlon 64 Internal cache AMD Phenom Quad-Core: 2-MB L2 dedicated cache and 2-MB shared L3 cache AMD Phenom Triple-Core: 1.5-MB L2 dedicated cache and 2-MB shared L3 cache AMD Athlon 64 X2: 2-MB L2 dedicated cache AMD Athlon 64 X2:1-MB L2 dedicated cache AMD Athlon: 1-MB L2 dedicated cache AMD Athlon: 512-KB L2 dedicated cache Memory Type Memory connectors Memory modules supported Minimum memory Maximum memory Computer Information Chipset RAID support Data bus width nVidia GeForce 6150LE/Nforce 430 RAID 0 and RAID 1 NOTE: RAID support is available only for select models. 64 bits 533-, 667-, or 800-MHz DDR2 SDRAM 4 256 MB, 512 MB, 1 GB, or 2 GB non-ECC dual-channel: 512 MB single-channel: 256 MB 8 GB
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Computer Information Address bus width DMA channels Interrupt levels BIOS chip (NVRAM) 40 bits eight 24 8 Mb or 4 Mb NOTE: The AMD Phenom processor requires the 8-Mb NVRAM chip and is therefore available only on models that include the 8-Mb NVRAM chip. If your computer has the 8-Mb NVRAM chip and the AMD Phenom processor, the word enhanced appears in the title on the BIOS splash screen and the system setup program screens. support for Atmel 1-Mb and 2-Mb EEPROM Capable of 10/100/1000 communication Video Type nVidia integrated video (DirectX 9.0c Shader Model 3.0 Graphics Processing Unit) or PCI Express x16 graphics card or DVI graphics card
NIC
Audio Type Stereo conversion Controllers Drives two SATA controllers supporting two devices each, including two 3.5-inch hard drives Sigma Tel 9200 CODEC (2.1 Channel Audio) 24-bit analog-to-digital; 24-bit digital-to-analog
Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0
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Expansion Bus Bus speed PCI: 133 MB/s PCI Express x16: 40 GB/s bidirectional speed PCI Express x1: 2.5 Gbps SATA: 1.5 Gbps and 3.0 Gbps USB: 480-Mbps high speed, 12-Mbps full speed, 1.2-Mbps low speed full-height cards supported two 124 pins 32 bits
Cards: PCI: connectors connector size connector data width (maximum) PCI Express: connectors power connector size connector data width (maximum) Drives Externally accessible
one x1 and one x16 10 W (x1) and 75 W (x16) maximum 36 pins (x1) and 164 pins (x16) one PCI Express lane (x1) and 16 PCI Express lanes (x16)
two 3.5-inch drive bays, including support for up to two 3.5-inch hard drives two 5.25-inch drive bays two bays for 1-inch-high hard drives
Internally accessible Connectors External connectors: Serial Parallel Video Optional DVI
9-pin connector; 16550C-compatible 25-hole connector (bidirectional) 15-hole VGA connector 36-pin connector NOTE: This option uses one of the PCI slots.
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Connectors Network adapter RJ45 connector Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter NOTE: This option uses one of the PCI slots. USB Audio System board connectors: SATA Floppy drive Serial Fan PCI 2.3 PCIe-x1 PCIe-x16 Internal USB Intrusion switch Speaker Memory modules Power 12V Power Battery Front panel Key Combinations <Ctrl><Alt><Del> in Microsoft Windows XP and Windows Vista, brings up the Windows Security window. If in MS-DOS mode, restarts (reboots) the computer. starts embedded system setup (during start-up only) four 7-pin connectors 34-pin connector 24-pin connector for optional second serial port card 5-pin connector two 124-pin connectors 36-pin connector 164-pin connector 10-pin connector 3-pin connector 5-pin connector four 240-pin connector 4-pin connector 24-pin connector 2-pin socket 40-pin connector two front-panel and five back-panel USB 2.0compliant connectors two connectors for line-in and line-out; two front-panel connectors for headphones and microphone
<F2> or <Ctrl><Alt><Enter>
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Key Combinations <F12> or <Ctrl><Alt><F8> displays a boot device menu that allows the user to enter a device for a single boot (during start-up only) as well as options to run hard-drive and system diagnostics starts the RAID setup menu if RAID is turned on in the system setup program disables computer password at start-up (after correct password is entered)
<Ctrl><n> <Ctrl><Enter>
Controls and Lights Power control Power light (within the power button) front of chassis - push button green light Blinking green indicates sleep mode; solid green indicates power-on state. amber light Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems" on page 321). Hard-drive access light Link light (on front panel) Link integrity light (on integrated network adapter) front panel - green front panel - solid green light indicates network connection rear panel - green light for 10-Mb operation; orange light for 100Mb operation; yellow light for a 1000-Mb (1-Gb) operation
Activity light (on integrated network rear panel - yellow blinking light adapter) Diagnostic lights Standby power light Power DC power supply: Wattage Heat dissipation Voltage Backup battery 305 W 1040.7 BTU/hr maximum manual selection power supplies90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz 3-V CR2032 lithium coin cell front panel - four lights on the front panel. See "Diagnostic Lights" on page 330. AUX_PWR on the system board
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Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level 15.2 to 3048 m (50 to 10,000 ft) 15.2 to 10,668 m (50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) 27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec) 0.25 G at 3 to 200 Hz at 0.5 octave/min 0.5 G at 3 to 200 Hz at 1 octave/min 10 to 35C (50 to 95F) 40 to 65C (40 to 149F) 20% to 80% (noncondensing) 41.4 cm (16.3 inches) 18.5 cm (7.3 inches) 43.9 cm (17.3 inches) 12.34 kg (27.2 lb)
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I/O Panel
Removing the I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables as you remove them so that you can re-route them correctly when installing the new I/O panel. 1 Follow the procedures in "Before You Begin" on page 19. NOTICE: When sliding the I/O panel out of the computer, be extremely careful. Carelessness may result in damage to the cable connectors and the cable routing clips. 2 Remove the screw that secures the I/O panel. Press on the release button and slide the card away from the front of the computer. 3 Carefully remove the panel from the computer. 4 Disconnect all of the cables from the I/O panel.
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1 2
3 4
1 4
I/O panel release button I/O cable connector
2 5
securing screw pull-loop
I/O panel
Replacing the I/O Panel

To replace the I/O panel, follow the removal procedure in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place, and use the notch on the I/O panel bracket to help seat the panel.
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Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin" on page 19. 2 Lay the computer on its side as shown in the illustration. 3 Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover. 4 Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface. CAUTION: Graphic card heat sinks can become very hot during normal operation. Ensure that a graphic card heat sink has had sufficient time to cool before you touch it.
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1 2 3
security cable slot
cover release latch
padlock ring
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PCI, PCI Express Cards, and PS/2 Serial Port Adapters

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Your Dell computer supports a PS/2 serial adapter and provides the following connectors for PCI and PCI Express cards. Two PCI card slots One PCI Express x16 card slot One PCI Express x1 card slot NOTE: Your Dell computer uses only PCI and PCI Express slots. ISA cards are not supported.
PCI Cards
Installing a PCI Card
1 Follow the procedures in "Before You Begin" on page 19. NOTE: For PCI card locations, see "System Board Components" on page 28. 2 Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.
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41
1 3
6 1 4 card retention latch card-edge connector 2 5 alignment guide card connector
5 3 6 card release tab
3 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4 If you are replacing a card that is already installed in the computer, remove the card (see "Removing a PCI Card" on page 44). If necessary, disconnect any cables connected to the card. Then continue with step 6. 5 Prepare the new card for installation. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. NOTE: If the card is full-length, insert the end of the card into the card-guide bracket as you lower the card toward its connector on the system board. Insert the card firmly into the card connector on the system board.
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1 4
fully seated card bracket caught outside of slot
not fully seated card
bracket within slot
7 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8 Connect any cables that should be attached to the card. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
computer.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the NOTE: See the documentation for the card for information about the cards cable connections.
10 If you installed a sound card:

a b
Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257). Connect external audio devices to the sound cards connectors. Do not connect external audio devices to the line-in connector on the back panel of the computer (see "Back-Panel Connectors" on page 25). Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257).
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11 If you installed a network adapter card and want to turn off the integrated network adapter:
a
43
Connect the network cable to the network adapter cards connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer.
12 Install any drivers required for the card as described in the card documentation.
Removing a PCI Card
1 Follow the procedures in "Before You Begin" on page 19 2 Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.
2
1 3
3 If necessary, disconnect any cables connected to the card. 4 Grasp the card by its top corners, and ease it out of its connector. 5 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 6 Before you close the card retention mechanism, ensure that: 44 The tops of all cards and filler brackets are flush with the alignment bar.
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The notch in the top of the card or filler bracket fits around the alignment guide.
2
1 4
bracket within slot
7 Secure the card(s) by closing the card retention latch and snapping it into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 9 Uninstall the cards driver. See the documentation that came with the card for instructions. 10 If you removed a sound card:
a b
Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257). Connect external audio devices to the audio connectors on the back panel of the computer. Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257). Connect the network cable to the integrated network connector on the back panel of the computer.
11 If you removed an network-adapter card connector:

a b
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PCI Express Cards

Your computer supports one PCI Express x16 card and one PCI Express x1 card. See "System Board Components" on page 28 for the location of the PCI Express card slots.
3
6 5
1 4
PCI Express x1 card PCI Express x1 card slot
2 5
PCI Express x16 card PCI Express x16 card slot
3 6
PCI Express x16 DVI card PCI Express x16 DVI card slot
If you are replacing a card, uninstall the driver for the existing card. See the documentation that came with the card for instructions.
Installing a PCI Express x1 Card
1 Follow the procedures in "Before You Begin" on page 19.
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1 3
2 Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position. 3 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4 If you are replacing a card that is already installed in the computer, remove the card (see "Removing a PCI Express x1 Card" on page 49). If necessary, disconnect any cables connected to the card. Then continue with step 6. 5 Prepare the new card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
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2 1 PCI Express x1 card 2 PCI Express x1 card connector
1 4
bracket within slot
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7 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
8 Close the card retention latch and gently press until it clicks into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
computer.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the
9 Connect any cables that should be attached to the card. See the documentation for the card for information about the cards cable connections. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 11 If you installed a sound card:
a b
Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257. Connect external audio devices to the sound cards connectors. Do not connect external audio devices to the line-in connector on the back panel of the computer. "Back-Panel Connectors" on page 25. Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257. Connect the network cable to the network adapter cards connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer.
a b
Removing a PCI Express x1 Card
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.
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1 3
3 If necessary, disconnect any cables connected to the card. 4 Grasp the card by its top corners, and ease it out of its connector. 5 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 6 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
7 Secure the card(s) by closing the card retention latch and snapping it into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
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Installing PCI Express x16 Cards and DVI-Cards
1 Follow the procedures in "Before You Begin" on page 19. 2 If you are replacing a PCI Express x16 card, remove the installed card (see "Removing PCI Express x16 Cards and DVI-Cards" on page 54). NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. 3 Prepare the card for installation. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 4 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
PCI Express x16 card
PCI Express x16 card connector
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DVI-card connector
52
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1 4
bracket within slot
5 Connect any cables that should be attached to the card. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 6 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
7 Secure the card(s) by closing the card retention latch and snapping it into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 9 If you installed a sound card:
a b
Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257). Connect external audio devices to the sound cards connectors. Do not connect external audio devices to the line-in connector on the back panel of the computer (see "Back-Panel Connectors" on page 99).
computer.
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a b
Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257). Connect the network cable to the network adapter cards connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer.
Removing PCI Express x16 Cards and DVI-Cards
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 3 If necessary, disconnect any cables connected to the card. 4 Press the lever with your thumb until you release the securing tab. If you are removing a PCI Express x16 card, go to step 5. If you are removing a DVI-card, go to step 6 5 While pressing the lever, pull the card up and out of the card connector.
2 3
4 5
1 4
PCI Express x16 card securing tab
2 5
lever PCI Express x16 card connector
securing slot
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6 While pressing the lever, pull the removal pull tab up and remove the card out of the card connector.
2 3 4 1 5
7 1 4 7 PCI Express x16 DVI-card lever PCI Express x16 card connector 2 5 removal pull tab securing slot
6 3 6 DVI-card connector securing tab
7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 8 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
9 Secure any remaining card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 11 Uninstall the cards driver. See the documentation that came with the card for instructions. 12 If you removed a sound card:
a
Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257).
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Connect external audio devices to the audio connectors on the back panel of the computer.
computer. a b
13 If you removed a network-adapter card connector: Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257). Connect the network cable to the integrated network connector on the back panel of the computer.
PS/2 Serial Port Adapters

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Installing a PS/2 Serial Port Adapter
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card retention latch
alignment guide
3 Remove the filler bracket (if applicable). NOTE: See the documentation that came with the PS/2 serial port adapter for information on configuring the adapter, making internal connections, or customizing it for your computer. 4 Align the PS/2 serial-port adapter bracket in the retention slot and press down firmly. Ensure that the adapter is fully seated in the slot.
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1 4
bracket within slot
Before you close the card retention mechanism, ensure that: The tops of all adapters and filler brackets are flush with the alignment bar. The notch in the top of the adapter or filler bracket fits around the alignment guide.
5 Close the card retention latch and gently press until it snaps into place. NOTICE: Do not route cables over any installed cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 6 Connect the adapter cable to the serial port adapter connector (PS2/SER2) on the system board (see "System Board Components" on page 28 for connector locations). NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections. 7 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
Removing a PS/2 Serial Port Adapter
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card retention latch
alignment guide
3 Disconnect the PS/2 serial adapter cable from the system board (see "System Board Components" on page 28). 4 If necessary, disconnect any external cables connected to the adapter. 5 Grasp the PS/2 serial-port adapter bracket by its top corners, and ease it out of its retention slot. 6 If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 7 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
8 Secure the card(s) by closing the card retention latch and snapping it into place. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
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Drives
Your computer supports: Two SATA (Serial ATA) hard drives One optional floppy drive or Media Card Reader Two optical drives
2 1
optical drive
floppy drive or media card reader
hard drive
General Installation Guidelines

NOTE: Connect the first SATA hard drive to the blue SATA0 connector. Connect SATA hard drives to the connectors labeled "SATA0" or "SATA1." Connect SATA CD or DVD drives to the connectors labeled "SATA2" or "SATA3" on the system board (see "System Board Components" on page 28 for information about mini tower system board connectors).
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Connecting Drive Cables
When you install a drive, you connect two cablesa DC power cable and a data cableto the back of the drive and to the system board.
Drive Interface Connectors
Serial ATA Connector
interface cable connector
interface connector
Interface connectors are keyed for correct insertion.

Power Cable Connectors
Serial ATA Power Connector
power cable
power input connector
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Connecting and Disconnecting Drive Cables
When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end.
Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
Removing a Hard Drive
1 If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. 2 Follow the procedures in "Before You Begin" on page 19. 3 Disconnect the power and hard-drive cables from the drive.
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2 3
hard-drive cable
hard-drive cable on system board
power cable
4 Press in on the blue release tabs on each side of the drive and slide the drive up and out of the computer.
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2 1
hard drive
release tabs (2)
Installing a Hard Drive
1 Unpack the replacement hard drive, and prepare it for installation. 2 Follow the procedures in "Before You Begin" on page 19. 3 If your replacement hard drive does not have the plastic hard-drive bracket attached:
a b
Remove the bracket from the existing drive by gently spreading the plastic hard-bracket and removing the hard drive. Install the replacement drive into the bracket by inserting the drive into the bracket so that the bracket alignment tabs snaps into the mounting holes on the new drive.
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hard drive
hard-drive bracket 1 2
4 1 4 hard drive bracket alignment tabs 2 hard drive mounting holes 3 hard-drive bracket
4 Carefully slide the hard drive into the drive bay until it clicks into place.
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5 Connect the power and hard-drive cables to the drive. 6 Check all connectors to be certain that they are properly cabled and firmly seated. 7 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 8 If the drive you just installed is the primary drive, insert a bootable medium into your boot drive. See the documentation that came with the drive for instructions on installing any software required for drive operation. 9 Enter system setup and update the appropriate Primary Drive option (0 or 1) (see "Entering System Setup" on page 257). 10 Exit system setup, and reboot the computer. 11 Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 12 Test the hard drive by running the Dell Diagnostics (see "Dell Diagnostics" on page 327). 13 If the drive you just installed is the primary drive, install your operating system on the hard drive.
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Adding a Second Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. 1 Check the documentation for the drive to verify that it is configured for your computer. 2 Follow the procedures in "Before You Begin" on page 19. 3 Remove the plastic hard-drive bracket from the inside of the hard-drive bay by squeezing the release tabs and gently pulling the bracket up and out of the bay. 4 Install the new drive into the bracket by inserting the drive into the bracket so that the bracket alignment tabs snaps into the mounting holes on the new drive.
1 2
1 4
hard drive bracket alignment tabs
hard drive mounting holes
hard-drive bracket
5 If necessary, disconnect the power and SATA cables from the hard drive that is currently installed. 6 Carefully slide the new hard drive into the unused bay until it clicks into place. 68
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7 Connect the power and SATA cables to the drives.
8 Locate and connect a SATA cable to the SATA1 connector on the system board (see "System Board Components" on page 28 for mini tower computers).
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hard-drive data cable
hard-drivedata cable on system board
hard-drive power cable
9 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
Drive-Panel Inserts
If you are installing a new floppy drive, media card reader, or optical drive instead of replacing a drive, remove the drive-panel inserts. 1 Follow the procedures in "Before You Begin" on page 19. 2 Remove the drive panel by sliding the drive release latch in the direction indicated on the latch to open the panel. Then remove it from the hinges.
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drive panel
release tab
drive-panel insert
3 Select the drive-panel insert in front of the drive bay that you want to use. 4 Gently press the release tab of the insert to remove it from the drive panel.
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1 2
optical-drive panel insert
floppy-drive/media card reader panel insert
holder for shoulder screws
5 Reattach the drive panel to the front of the computer. The drive panel only fits one way.
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Floppy Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
Removing the Floppy Drive
1 Follow the procedures in "Before You Begin" on page 19. 2 Remove the drive panel by sliding the drive release latch in the direction indicated on the latch to open the panel. Then remove it from the hinges. 3 Disconnect the power and floppy-drive cables from the back of the floppy drive. 4 Slide the drive release latch in the direction indicated on the latch until the floppy drive is released; while holding the latch open, slide the drive out of the computer.
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floppy drive
drive release latch
Installing the Floppy Drive
1 If you are replacing a floppy drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive. 2 If you are installing a new floppy drive, remove the drive-panel insert (see "Drive-Panel Inserts" on page 70) for your new drive, remove the shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive.
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3 Align the shoulder screws on the floppy drive with the shoulder screw slots, and gently slide the drive into the bay until it clicks into place.
3 2
floppy drive
shoulder screws (4)
shoulder screw slots (2)
4 Attach the power and floppy-drive data cables to the floppy drive. 5 Connect the flopp- drive data cable to the DSKT connector on the system board (see "System Board Components" on page 28 for the connector location). 6 Install the drive panel to the front of the computer. The drive panel only fits one way (see "Drive-Panel Inserts" on page 70).
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power cable
floppy-drive data cable
floppy-drive connector on system board (DSKT)
7 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 8 Enter system setup and use the Diskette Drive option to enable your new floppy drive (see "Entering System Setup" on page 257). 9 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327).
Media Card Reader

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
Removing the Media Card Reader
1 Follow the procedures in "Before You Begin" on page 19.
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2 Remove the drive panel by sliding the drive release latch in the direction indicated on the latch to open the panel. Then remove it from the hinges. 3 Disconnect the media card reader cable from the back of the media card reader. 4 Slide the drive release latch in the direction indicated on the latch until the media card reader is released; while holding the latch open, slide the device out of the computer.
3 2
media card reader
media card reader cable
drive release latch
Installing the Media Card Reader
1 If you are replacing a media card reader, remove the shoulder screws from the existing device and attach the screws to the replacement device. 2 If you are installing a new media card reader, remove the drive-panel insert (see "Drive-Panel Inserts" on page 70) for your new device, remove the shoulder screws from the inside of the drive-panel insert and attach the screws to the new device. 3 Align the shoulder screws on the media card reader with the shoulder screw slots, and gently slide the device into the bay until it clicks into place. 4 Attach the media card reader cable to the media card reader.
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5 Connect the media card reader cable to the USB1 connector on the system board (see "System Board Components" on page 28 for the connector location).
4 3 2
1 4
media card reader media card reader cable
shoulder screws (4)
6 Install the drive panel to the front of the computer. The drive panel only fits one way (see "Drive-Panel Inserts" on page 70). 7 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 8 Enter system setup and use the Diskette Drive option to enable your new media card reader (see "Entering System Setup" on page 257). 9 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327).
Optical Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
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CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before replacing the cover.
Removing an Optical Drive
1 Follow the procedures in "Before You Begin" on page 19. 2 Remove the drive panel by sliding the drive release latch in the direction indicated on the latch to open the panel. Then remove it from the hinges. 3 Disconnect the power and optical drive cables from the back of the drive. 4 Slide the drive release latch in the direction indicated on the latch until the optical drive is released; while holding the latch open, slide the drive out of the computer.
2
optical drive
drive release latch
Installing an Optical Drive
1 Follow the procedures in "Before You Begin" on page 19. 2 If you are replacing a optical drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive.
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3 If you are installing a new optical drive, remove the drive-panel insert for your new drive (see "DrivePanel Inserts" on page 70), remove the shoulder screws from the inside of the drive-panel insert, and attach the screws to the new drive.
4 Align the shoulder screws on the optical drive with the shoulder screw slots, and slide the drive into the bay until it clicks into place.
3 2
optical drive
shoulder screws (3)
5 Connect the power and optical drive cables to the drive. 80

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6 Connect the drive cable to SATA2 or SATA3 on the system board (see "System Board Components" on page 28 for mini tower computers).
1 2
power cable
optical drive cable
optical drive connector (SATA)
See the documentation that accompanied the drive and controller card to verify that the configuration is correct for your computer. Change any settings necessary for correct configuration. 7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Install the drive panel to the front of the computer. The drive panel only fits one way (see "Drive-Panel Inserts" on page 70). 9 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 10 Update your configuration information in system setup (see "System Setup" on page 257) by setting the appropriate Drive option (0 or 1) under Drives. 11 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327).
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Processor
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Removing the Processor

1 Follow the procedures in "Before You Begin" on page 19. 2 Loosen the captive screw on each side of the heat sink assembly. CAUTION: Despite having a plastic shield, the heat sink assembly may be very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it. NOTICE: Before rotating the heat sink assembly upward, twist the assembly side to side to help break the thermal grease bond between the heat sink and the processor. This is to prevent damage to the processor due to pulling the processor out of the socket while rotating the heat sink assembly upward. 3 Rotate the heat sink assembly upward, and remove it from the computer. Lay the heat sink assembly down on its top, with the thermal grease facing upward.
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heat sink assembly
captive screw housings (2)
NOTICE: Unless a new heat sink is required for the new processor, reuse the original heat sink assembly when you replace the processor. 4 Pull the release lever straight up until the processor is released.
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3 1 processor 2 release lever 3 socket
NOTICE: Be careful not to bend any of the pins when you remove the processor. Bending the pins can permanently damage the processor. 5 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor and go to "Installing the Processor" on page 85. NOTICE: After removing the processor, be careful not to get any thermal grease on the processor pins. Thermal grease on the pins can permanently damage the processor.
Installing the Processor

NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
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NOTICE: When replacing the processor, do not bend any of the pins. 1 Follow the procedures in "Before You Begin" on page 19. NOTICE: Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor. 2 Unpack the new processor, being careful not to bend any of the processor pins. NOTE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. 3 If the release lever on the socket is not fully extended, move it to that position. 4 Align the pin-1 corners of the processor and socket.
2 1 3
4 1 4 socket and processor pin-1 indicator processor socket 2 processor 3 release lever
NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor.
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5 Set the processor lightly in the socket and ensure that the processor is positioned correctly. 6 While lightly pressing down on the processor, rotate the release lever back toward the system board until it snaps into place, securing the processor. 7 Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grease. New thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation. 8 Apply the new thermal grease to the top of the processor. NOTICE: Ensure that the CPU and audio cables are not routed so that they are pinched when the heat sink assembly is installed. 9 Install the heat sink assembly:
a b c
Place the heat sink assembly back onto the heat-sink assembly bracket. Rotate the heat sink assembly down towards the computer base and ensure that the two captive screws are properly aligned with the holes in the system board. Tighten the two captive screws.
NOTICE: Ensure that the heat sink assembly is correctly seated and secure.
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heat sink assembly
heat-sink assembly bracket
captive screw housing (2)
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Power Supply
Replacing the Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 19. 2 Disconnect the DC power cables from the system board and the drives. Note the routing of the DC power cables underneath the tabs in the computer chassis as you remove them from the system board and drives. You must route these cables properly when you replace them to prevent them from being pinched or crimped. 3 Remove the four screws that attach the power supply to the back of the computer chassis. 4 Press the release button located on the floor of the computer chassis.
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1 4
release button AC power connector
power supply
screws (4)
5 Slide the power supply toward the front of the computer by approximately 1 inch. 6 Lift the power supply up and out of the computer. 7 Slide the replacement power supply into place. 8 Replace the screws that secure the power supply to the back of the computer chassis.
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NOTICE: Route the DC power cables under the chassis tabs. The cables must be properly routed to prevent the cables from being damaged. 9 Reconnect the DC power cables to the system board and drives. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 11 Connect the AC power cable to the AC power connector.
DC Power Connectors
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DC Power Connector P1
13 14 15 16 17 18 19 20 21 22 23 24
9 10 11 12
Pin Number
Signal name
18AWG Wire Orange Orange Black Red Black Red Black Gray Purple White White
1 2 3 4 5 6 7 8 9 10 11
+3.3 VDC +3.3 VDC GND +5 VDC GND +5 VDC GND PS_PWRGOOD P5AUX V_12P0_DIG V_12P0_DIG
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Pin Number
Signal name
18AWG Wire Orange Orange Blue Black Green Black Black Black NC Red Red Red Black
12 13 14 15 16 17 18 19 20 21 22 23 24
+3.3 VDC +3.3VDC/SE* -12 VDC GND PWR_PS_ON GND GND GND NC +5 VDC +5 VDC +5 VDC GND
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3 1
4 2
Pin Number 1 2 3 4
Signal Name GND GND +12 VADC +12 VADC
18-AWG Wire Black Black Yellow Yellow
DC Power Connectors P3, P5, P8, and P9
Pin Number 1 2 3
Signal name +3.3 VDC GND +5 VDC
18-AWG Wire Orange Black Red
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Pin Number 4 5
Signal name GND +12 VBDC
18-AWG Wire Black White
Pin Number 1 2 3 4
Signal Name +5 VDC GND GND +12 VADC
22-AWG Wire Red Black Black Yellow
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4
Desktop Computer
About Your Desktop Computer
Front View
1 2 3
11 1 USB 2.0 connectors (2)
10
Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" on page 257 for more information about booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
2 3
LAN indicator light power button
This light indicates that a local area network (LAN) connection is established. Press this button to turn on the computer.
4 Dell badge This badge can be rotated to match the orientation of your computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge.
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power light
The power light illuminates and blinks or remains solid to indicate different operating states: No light The computer is turned off. Steady green The computer is in a normal operating state. Blinking green The computer is in a power-saving mode. Blinking or solid amber See "Power Problems" on page 321. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see "Power Management" on page 267. See "System Lights" on page 329 for a description of light codes that can help you troubleshoot problems with your computer.
6 7 8 9 10 11
diagnostic lights hard-drive activity light headphone connector microphone connector floppy drive optical drive
Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 330. This light flickers when the hard drive is being accessed. Use the headphone connector to attach headphones and most kinds of speakers. Use the microphone connector to attach a microphone. Insert a floppy disk into this drive. Insert media (if supported) into this drive.
Back View
1 2 3 4 5 6
1 2 3
card slots back-panel connectors power connector
Access connectors for any installed PCI and PCI Express cards. Plug serial, USB, and other devices into the appropriate connectors (see "BackPanel Connectors" on page 99). Insert the power cable.
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Desktop Computer
voltage selection switch
Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
NOTICE: In Japan, the voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location. 5 6 padlock ring cover release latch Insert a padlock to lock the computer cover. Allows you to open the computer cover.
1 2 3 4
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" on page 258. Green A good connection exists between a 10-Mbps network and the computer. Orange A good connection exists between a 100-Mbps network and the computer. Yellow A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer. Off The computer is not detecting a physical connection to the network.
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To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.
Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. Use the green line-out connector to attach headphones and most speakers with integrated amplifiers. On computers with a sound card, use the connector on the card. Use the line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. Plug the cable from your VGA-compatible monitor into the blue connector. NOTE: If you purchased an optional graphics card, this connector will be covered by a cap. Do not remove the cap. Connect your monitor to the connector on the graphics card. NOTE: If you are using a graphics card that supports dual monitors, use the y-cable that came with your computer. Connect a serial device, such as a handheld device, to the serial port. The default designations are COM1 for serial connector 1 and COM2 for serial connector 2. NOTE: There is only a serial connector 2 if the optional PS2/serial adapter is used. For more information, see "System Setup Options" on page 258.
line-out connector
line-in connector
7 8
serial connector
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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
3 2 1
4 5
8 1 4 7 drive release latch chassis intrusion switch (optional) heat sink assembly 2 5 8 optical drive system board front I/O panel 3 6
7 power supply card slots
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1 21 20 19 2
DIMM 2 DIMM 3 DIMM 4 DIMM 1
18
5 17 6 16 15
SATA 2
SATA 1
SATA 0
14
13 1
12
11 2
10
8 3 memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) SATA drive connectors (SATA0, SATA1, SATA2) CMOS reset jumper (RTCRST) PCI Express x16 connector (SLOT1)
speaker connector (INT_SPKR) power connector (PW_12V_A1) front-panel connector (FRONTPANEL)
4 7
5 8 11
power connector (POWER1) 6 intrusion switch connector (INTRUDER) internal USB (USB1) 9 12
10 battery socket (BATTERY)
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13 standby (AUX_PWR_LED) 16 PCI connector (SLOT3) 19 serial connector (PS2/SER2)
14 17 20
PCI connector (SLOT2) password jumper (PSWD) optional DVI-card connector (DVI_HDR)
15 18 21
PCI Express x1 connector (SLOT4) floppy drive connector (DSKT) fan connector (FAN_CPU)
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Desktop Computer (Model # DCNE) Specifications

Microprocessor Microprocessor type AMD Phenom processors NOTE: The AMD Phenom processor requires the 8-Mb NVRAM chip and is therefore available only on models that include the 8-Mb NVRAM chip. If your computer has the 8-Mb NVRAM chip and the AMD Phenom processor, the word enhanced appears in the title on the BIOS splash screen and the system setup program screens. AMD Athlon 64 X2 Dual-Core processor AMD Athlon 64 Internal cache AMD Phenom Quad-Core: 2-MB L2 dedicated cache and 2-MB shared L3 cache AMD Phenom Triple-Core: 1.5-MB L2 dedicated cache and 2-MB shared L3 cache AMD Athlon 64 X2: 2-MB L2 dedicated cache AMD Athlon 64 X2:1-MB L2 dedicated cache AMD Athlon: 1-MB L2 dedicated cache AMD Athlon: 512-KB L2 dedicated cache Memory Type Memory connectors Memory modules supported Minimum memory Maximum memory Computer Information Chipset RAID support Data bus width nVidia GeForce 6150LE/Nforce 430 RAID 0 and RAID 1 NOTE: RAID support is available only on select models. 64 bits 533-, 667-, or 800-MHz DDR2 SDRAM 4 256 MB, 512 MB, 1 GB, or 2 GB non-ECC dual-channel: 512 MB; single-channel: 256 MB 8 GB
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Computer Information Address bus width DMA channels Interrupt levels BIOS chip (NVRAM) 40 bits eight 24 8 Mb or 4 Mb NOTE: The AMD Phenom processor requires the 8-Mb NVRAM chip and is therefore available only on models that include the 8-Mb NVRAM chip. If your computer has the 8-Mb NVRAM chip and the AMD Phenom processor, the word enhanced appears in the title on the BIOS splash screen and the system setup program screens. integrated network interface with ASF 1.03 and 2.0 support as defined by DMTF Capable of 10/100/1000 communication Video Type nVidia integrated video (DirectX 9.0c Shader Model 3.0 Graphics Processing Unit) or PCI Express x16 graphics card or DVI graphics card
NIC
Audio Type Stereo conversion Controllers Drives SATA controller supporting two 3.5-inch devices (two 3.5-inch hard drives supported) Sigma Tel 9200 CODEC (2.1 Channel Audio) 24-bit analog-to-digital; 24-bit digital-to-analog
Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 PCI: 133 MB/s PCI Express x16: 40 GB/s bidirectional speed SATA: 1.5 Gbps and 3.0 Gbps USB: 480 Mbps high speed, 12Mbps full speed, 1.2 Mbps low speed half-length, full-height cards supported with optional riser-card cage
Bus speed
Cards
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Expansion Bus Default: no riser-card cage PCI connectors card size connector size connector data width (maximum) PCI Express connectors card size power connector size connector data width (maximum) Optional: full-height PCI Express riser-card cage Drives Externally accessible one 3.5-inch drive one bay for optical drive or optional second hard drive, supporting up to two 3.5-inch hard drives one bay for a 1-inch-high hard drive one x16 low profile 25 W maximum 164 pins (x16) 16 PCI Express lanes (x16) low-profile and full-height cards supported two low profile 124 pins 32 bits low-profile cards supported
Internally accessible Connectors External connectors: Serial Parallel Video Network adapter
9-pin connector; 16550C-compatible 25-hole connector (bidirectional) 15-hole VGA connector RJ45 connector
Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter NOTE: This option uses one of the PCI slots. Optional DVI 36-pin connector NOTE: This option uses one of the PCI slots.
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Connectors USB Audio System board connectors: SATA Floppy drive Serial Fan PCI 2.3 PCIe-X16 Internal USB Intrusion switch Speaker Memory modules Power 12V Power Battery Front panel Key Combinations <Ctrl><Alt><Del> in Microsoft Windows XP and Windows Vista, brings up the Windows Security window; in MS-DOS mode, restarts (reboots) the computer starts embedded system setup (during system start-up only) starts the RAID setup menu if RAID is turned on in the system setup program displays a boot device menu that allows the user to enter a device for a single boot (during system start-up only) as well as options to run hard-drive and system diagnostics three 7-pin connectors 38-pin connector 24-pin connector for optional second serial port card 5-pin connector two 124-pin connectors 164-pin connector 10-pin connector 3-pin connector 5-pin connector four 240-pin connector 4-pin connector 24-pin connector 2-pin socket 40-pin connector two front-panel and five back-panel USB 2.0compliant connectors two connectors for line-in and line-out; two front-panel connectors for headphones and microphone
<F2> or <Ctrl><Alt><Enter> <Ctrl><n> <F12> or <Ctrl><Alt><F8>
Controls and Lights Power control front panel push button
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Controls and Lights Power light green light. Blinking green indicates a sleep mode; solid green indicates a power-on state. amber light. Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems" on page 321). Hard-drive access light Link light Link integrity light (on integrated network adapter) front panel green front panel solid green light indicates network connection rear panel green light for 10-Mb operation; orange light for 100Mb operation; yellow light for a 1000-Mb (1-Gb) operation
Activity light (on integrated network rear panel yellow blinking light adapter) Diagnostic lights Standby power light Power DC power supply: Wattage Heat dissipation Voltage Backup battery Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: 10 to 35C (50 to 95F) 40 to 65C (40 to 149F) 20% to 80% (noncondensing) 11.4 cm (4.5 inches) 39.9 cm (15.7 inches) 35.3 cm (13.9 inches) 10.4 kg (23 lb) 280 W 955.39 BTU/hr maximum manual selection power supplies 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz 3-V CR2032 lithium coin cell front panel Four lights on the front panel. See "Diagnostic Lights" on page 330. AUX_PWR on the system board
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Environmental Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level 15.2 to 3048 m (50 to 10,000 ft) 15.2 to 10,668 m (50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) 27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec) 0.25 G at 3 to 200 Hz at 0.5 octave/min 0.5 G at 3 to 200 Hz at 1 octave/min
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I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables before disconnecting them, so that you can re-route them correctly when installing the new I/O panel. 1 Follow the procedures in "Before You Begin" on page 19. 2 Remove the cable from the I/O panel by pulling on the pull-loop. 3 Remove the screw that secures the I/O panel to the desktop computer. NOTICE: When sliding the I/O panel out of the computer, be extremely careful. Carelessness may result in damage to the cable connectors and the cable routing clips. 4 Gently rotate and slide the I/O panel away from the computer.
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2 3
1 4
securing screw I/O connector pull loop
I/O panel
I/O cable connector

1 To replace the I/O panel, follow the removal procedures in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place and use the notch on the I/O panel bracket to help seat the card.
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Drives
Your computer supports: One SATA hard drive One optional floppy drive or media card reader or one second SATA hard drive One optional optical (CD or DVD) drive
optical drive
floppy drive or media card reader or SATA hard drive
hard drive

Connect the SATA hard drive to the connector labeled "SATA0." Connect the SATA CD or DVD drives to the connector labeled "SATA1" on the system board. Connect a second optional hard drive to the connector labeled "SATA2." See "System Board Components" on page 102 for information about system board connectors.
When you install a drive, you connect two cablesa DC power cable and a data cableto the back of the drive and to the system board.
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Serial ATA Connector 1
interface connector
Interface connectors are keyed for correct insertion.

power cable
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When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end.
Optical Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 168). NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3 Pull up on the drive release latch and slide the drive towards the back of the computer. Then lift up to remove the drive from the computer.
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1 2
drive release latch optical drive
4 Disconnect the power and data cables from the back of the drive. 5 If you are not replacing the optical drive at this time, install the optical drive insert by lowering it into the drive bay until it clicks into place. Contact Dell if you need a drive bay insert.
1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. 2 Pull up on the drive-release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer. 3 If you are installing a new drive:
a b
Remove the inserts. Insert the three shoulder screws removed from the insert into the sides of the new drive and tighten them.
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c a b c
Lift the drive release latch up and insert the new optical device. Follow procedures in "Removing an Optical Drive" on page 115 to remove the existing drive. Remove the three shoulder screws from the existing drive. Insert the three shoulder screws into the sides of the new drive and tighten them.
4 If you are replacing an existing drive:
5 Connect the power and data cables to the drive. 6 Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place.
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7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 9 Update your configuration information by setting the appropriate Drive option (0 or 1) under Drives. See "Entering System Setup" on page 257 for more information. 10 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327).
Floppy Drive
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Removing a Floppy Drive
1 Follow the procedures in "Before You Begin" on page 19. NOTE: Since the following steps do not require the complete removal of the optical drive, it is not necessary to disconnect the cables connecting the optical drive. 2 Remove the optical drive (see "Removing an Optical Drive" on page 115) and carefully set it aside. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3 Pull up on the drive release latch and slide the floppy drive towards the back of the computer. Then, lift up to remove the drive from the computer.
1 2
drive release latch
floppy drive
4 Disconnect the power and data cables from the back of the floppy drive.
Installing a Floppy Drive
1 If you are installing a new drive:
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a b
Use a small flat-edge screw driver on the back side of the drive-panel insert to gently pop off the insert. Remove the four shoulder screws from the drive-panel insert.
2 If you are replacing an existing drive: Remove the four shoulder screws from the existing drive. 3 Insert the four shoulder screws into the sides of the new floppy drive and tighten them.
4 Attach the power and floppy-drive cables to the floppy drive. 5 Connect the floppy drive cable to the DSKT connector on the system board (see "System Board Components" on page 28 for the connector locations). 6 Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place.
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1 2
floppy drive
slot verification number
7 Replace the optical drive (see "Installing an Optical Drive" on page 116). 8 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 10 Enter system setup and set the Diskette Drive option to enable your new floppy drive (see "Entering System Setup" on page 257). 11 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327).
Media Card Reader

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CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
Removing the Media Card Reader
1 Follow the procedures in "Before You Begin" on page 19. NOTE: Since the following steps do not require the complete removal of the optical drive, it is not necessary to disconnect the cables connecting the optical drive. 2 Remove the optical drive (see "Removing an Optical Drive" on page 115) and carefully set it aside. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3 Pull up on the drive release latch and slide the media card reader towards the back of the computer. Then, lift up to remove the media card reader from the computer. 4 Disconnect the media card reader cable from the back of the media card reader.
2 1 3
media card reader
drive release latch
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Installing the Media Card Reader
1 If you are installing a new media card reader:

a b
Use a small flat-edge screw driver on the back side of the drive-panel insert to gently pop off the insert. Remove the four shoulder screws from the drive-panel insert.
2 If you are replacing an existing media card reader: Remove the four shoulder screws from the existing media card reader. 3 Insert the four shoulder screws into the sides of the new media card reader and tighten them.
4 Attach the media card reader cable to the media card reader. 5 Connect the card reader cable to the USB1 connector on the system board (see "System Board Components" on page 102 for the connector location). 6 Align the shoulder screws with the screw guides numbered as 2, and slide the media card reader forward into the bay until it clicks into place.
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1 4
media card reader shoulder screw slots (2)
shoulder screws (4)
7 Replace the optical drive (see "Installing an Optical Drive" on page 116). 8 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 10 Enter system setup and set the Diskette Drive option to enable your new media card reader (see "Entering System Setup" on page 257). 11 Verify that your computer works correctly by running theDell Diagnostics (see "Dell Diagnostics" on page 327).
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Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. NOTE: If you have two hard drives installed, see "Removing and Replacing a Second Hard Drive" on page 129 for removal and replacement instructions for the second hard drive.
Removing the Hard Drive
1 If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. 2 Follow the procedures in "Before You Begin" on page 19. NOTE: Since the following steps do not require the complete removal of the optical drive and the floppy drive, it is not necessary to disconnect the cables connecting the two drives. 3 Remove the optical drive (see "Removing an Optical Drive" on page 115) from the bay and carefully set it aside. 4 Remove the floppy drive, media card reader, or second hard drive, if installed, (see "Removing a Floppy Drive" on page 119, "Removing the Media Card Reader" on page 122, or "Removing and Replacing a Second Hard Drive" on page 129) and carefully set it aside. 5 Squeeze the two plastic securing clips on each side of the hard drive and slide the drive towards the back of the computer.
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securing clips (2)
hard drive
NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 6 Lift the drive out of the computer and disconnect the power and hard-drive cables from the drive.
1 Unpack the replacement hard drive, and prepare it for installation. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 2 If your replacement hard drive does not have the plastic hard-drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive.
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2 3
hard drive
release tabs (2)
plastic hard-drive bracket
3 Attach the bracket to the new drive by aligning the two securing tabs with the mounting holes in the hard drive and then rotating the drive down, snapping it onto the bracket
1
1 4
securing tabs (2) plastic hard-drive bracket
drive
release tabs (2)
4 Connect the power and data cables to the drive. 5 Locate the correct slot for the drive, and slide the drive into the bay until it clicks into place.
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1 2
hard drive
slot verification number
6 Replace the floppy drive, media card reader, or second hard drive (see "Installing a Floppy Drive" on page 119, "Installing the Media Card Reader" on page 123, or "Removing and Replacing a Second Hard Drive" on page 129). 7 Replace the optical drive (see "Installing an Optical Drive" on page 116). 8 Check all connectors to be certain that they are properly cabled and firmly seated. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 10 If the drive you just installed is the primary drive, insert a bootable medium into your boot drive. 11 Turn on the computer. 12 Enter system setup and update the appropriate Primary Drive option (0 or 2) (see "Entering System Setup" on page 257). 13 Exit system setup, and reboot the computer. 14 Partition and logically format your drive before you proceed to the next step.
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For instructions, see the documentation that came with your operating system. 15 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327). 16 Install your operating system on the hard drive. For instructions, see the documentation that came with your operating system.
Removing and Replacing a Second Hard Drive
For information on RAID configuration, see "About RAID Configurations" on page 268 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. NOTE: Installation of a second hard drive is restricted to certain configurations of the desktop computer. 1 Check the documentation or the drive to verify that it is configured for your computer. 2 Follow the procedures in "Before You Begin" on page 21. 3 Remove the computer cover (see "Removing the Computer Cover" on page 90). 4 Remove the optical drive (if your configuration has one) (see "Removing an Optical Drive" on page 115). 5 To remove the second hard drive:
a b c a b
Pull up on the drive release latch and slide the hard drive towards the back of the computer. Disconnect the data and power cables from the back of the drive. Then, lift up to remove the drive from the computer. Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place. Connect the power and data cables to the back of the drive.
6 To replace the second hard drive:
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7 Ensure that the data cable from the second hard drive remains connected to the SATA1 connector on the system board.
drive.
NOTICE: Always connect the data cable to the SATA1 connector when installing (replacing) a second hard
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data cable
hard drive system board connector
8 Replace the optical drive (if your configuration has one). See "Installing an Optical Drive" on page 116. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 10 Turn on the computer. 11 If you have installed a replacement second hard drive, complete step 12 through step 16. 12 Enter system setup, and update the SATA port option under the Drives option list (see "Entering System Setup" on page 257). 13 Exit system setup, and reboot the computer. 14 Partition and logically format your drive. NOTE: For instructions, see the documentation that came with your operating system. 15 Test the hard drive by running the Dell Diagnostics (see "Dell Diagnostics" on page 327). 16 Install your operating system on the (new) second hard drive. NOTE: For instructions, see the documentation that came with your operating system.
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132
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134
Desktop Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Your Dell computer supports a PS/2 serial port adapter and provides the following connectors for PCI and PCI Express cards: Two low-profile PCI card slots One low-profile PCI Express x16 card slot NOTE: Your Dell computer uses only PCI and PCI Express slots. ISA cards are not supported.
PCI Cards
1 Follow the procedures in "Before You Begin" on page 19. NOTE: For PCI card locations, see "System Board Components" on page 102. 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 3 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4 If you are replacing a card that is already installed in the computer, remove the card (see "Removing a PCI Card" on page 138). If necessary, disconnect any cables connected to the card. Then continue with step 6. 5 Prepare the card for installation.
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NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer.
1
4 5
1 4
release tab card-edge connector
2 5
card retention latch card connector
card
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
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1 4
bracket within slot
7 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8 Connect any cables that should be attached to the card. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 297). NOTE: See the documentation for the card for information about the cards cable connections. 10 If you installed a sound card:
a b
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computer. a b
11 If you installed a network adapter card and want to turn off the integrated network adapter: Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257). Connect the network cable to the network adapter cards connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer.
Removing a PCI Card
1 Follow the procedures in "Before You Begin" on page 19. NOTE: For PCI card locations, see "System Board Components" on page 102. 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 3 If necessary, disconnect any cables connected to the card. 4 Grasp the card by its top corners, and ease it out of its connector.
1
4 5
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1 4
2 5
card
NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 7 Secure any remaining card(s) by closing the card retention latch and snapping it into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 9 Uninstall the cards driver. See the documentation that came with the card for instructions. 10 If you removed a sound card:
a b
Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257). Connect external audio devices to the audio connectors on the back panel of the computer.
computer. a b
11 If you removed an network-adapter card connector: Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257). Connect the network cable to the integrated network connector on the back panel of the computer.
Installing a PCI Card in the Riser-Card Cage
1 Follow the procedures in "Before You Begin" on page 19. 2 If applicable, remove the card installed in the PCI3 connector on the system board (see "Removing a PCI Card" on page 138). 3 Remove the riser-card cage:
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a b
Check any cables connected to cards through the back-panel openings. Disconnect any cables that will not reach the riser-card cage once they are removed from the computer. Rotate the riser-card cage handle up and gently pull on the handle and lift the riser-card cage up and away from the computer.
1 2
riser-card cage
handle
4 If you are installing a new card, remove the filler bracket to create an empty card-slot opening. 5 If you are replacing a card that is already installed in the computer, remove the card. 6 If necessary, disconnect any cables connected to the card. 7 Grasp the card by its corners, and ease it out of its connector. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. 8 Prepare the new card for installation. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
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9 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position.
1 2
3 4 5
1 4
2 5
card
10 Insert the card firmly into the card connector on the riser-card cage. 11 Secure the card(s) by closing the card retention latch and snapping it into place. 12 Replace the riser-card cage:
a b c
Align the tabs in the side of the riser-card cage with the slots on the side of the computer, and slide the riser-card cage down into place. Ensure that the riser-card connectors are fully seated in the connectors on the system board. Rotate the riser-card cage handle to the down position.
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1 4
riser-card cage system board connectors (2)
slots
riser cards (2)
13 Reconnect any cables that you removed in step 3. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 14 Connect any cables that should be attached to the card. 15 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 16 If you installed a sound card:
a b
computer.
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a b
Removing a PCI Card From the Riser-Card Cage
1 Follow the procedures in "Before You Begin" on page 19. 2 Remove the riser-card cage:
a b
1 2
riser-card cage
handle
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3 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 4 If necessary, disconnect any cables connected to the card. 5 Grasp the card by its top corners, and ease it out of its connector. 6 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 7 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8 Secure any remaining card(s) by closing the card retention latch and snapping it into place. 9 Replace the riser-card cage:
a b c
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1 4
slots
riser cards (2)
10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 11 Uninstall the cards driver. See the documentation that came with the card for instructions.
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12 If you removed a sound card:

a b
computer. a b
PCI Express and DVI Cards

Your computer supports one low-profile PCI Express x16 card. If your computer contains a riser-card cage, you can not install a PCI Express DVI card because the riser-card cage blocks the DVI-card (DVI_HDR) connector on the system board. If you are replacing a PCI Express card with a different type of PCI Express card, remove the current driver for the card from the operating system. See the documentation that came with the card for information.
Installing a PCI Express x16 Card or DVI-Card
1 Follow the procedures in "Before You Begin" on page 19. NOTE: For PCI card locations, see "System Board Components" on page 102. 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open. 3 If you are installing a new PCI Express x16 card or DVI-card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4 If you are replacing a PCI Express x16 card or DVI-card, remove the installed card (see "Removing a PCI Express x16 Card or DVI-Card" on page 151). If necessary, disconnect any cables connected to the card. Then continue with step 6. 5 Prepare the card for installation. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer.
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4 5
1 4
2 5
card
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
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PCI Express x16 or DVI card
2 1
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148
DVI card connector
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149
1 4
bracket within slot
NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 7 Connect any cables that should be attached to the card. 8 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
9 Secure the card(s) by closing the card retention latch and snapping it into place. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). NOTE: See the documentation for the card for information about the card's cable connections. 11 If you installed a sound card:
a
Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 257).
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Connect external audio devices to the sound cards connectors. Do not connect external audio devices to the line-in connector on the back panel of the computer (see "Back-Panel Connectors" on page 99).
computer. a b
Removing a PCI Express x16 Card or DVI-Card
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 3 If necessary, disconnect any cables connected to the card. 4 Press the lever with your thumb until you release the securing tab. If you are removing a PCI Express x16 card, go to step 5. If you are removing a DVI card, go to step 6 5 While pressing the lever, pull the card up and out of the card connector.
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151
5 1 4 PCI Express x16 card securing tab 2 5 lever PCI Express x16 card connector 3 securing slot (not all cards)
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152
2 3 1 4 5
6 3 6 DVI card connector securing tab
9 Secure any remaining card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). NOTE: See the documentation for the card for information about the cards cable connections.
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11 Uninstall the cards driver. See the documentation that came with the card for instructions. 12 If you removed a sound card:
a b
computer. a b
13 If you removed a network-adapter card: Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257). Connect the network cable to the integrated network connector on the back panel of the computer.
Installing a PCI Express Card in the Riser-Card Cage
1 Follow the procedures in "Before You Begin" on page 19. 2 If applicable, remove the card installed in the PCI3 connector on the system board (see "Removing a PCI Card" on page 138). 3 Remove the riser-card cage:
a b
Check any cables connected to cards through the back-panel openings. Disconnect any cables that will not reach the riser-card cage once they are removed from the computer. Rotate the riser-card cage up and gently pull on the handle and lift the riser-card cage up and away from the computer.
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1 2
riser-card cage
handle
4 If you are installing a new card, remove the filler bracket to create an empty card-slot opening. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its corners, and ease it out of its connector. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. 5 Prepare the new card for installation. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 6 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position.
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1 2
3 4 5
1 4
2 5
card
7 Insert the card firmly into the card connector on the riser-card cage.
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8 Secure the card(s) by closing the card retention latch and snapping it into place. 9 Replace the riser-card cage:
a b c
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157
1 4
slots
riser cards (2)
NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 10 Reconnect any cables that you removed in step 3. 11 Connect any cables that should be attached to the card. 12 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 13 If you installed a sound card:
a b
computer.
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158
a b
Removing a PCI Express Card From the Riser-Card Cage
a b
1 2
riser-card cage
handle
Desktop Computer
159
3 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 4 If necessary, disconnect any cables connected to the card. 5 Press the lever with your thumb until you release the securing tab. 6 While pressing the lever, pull the card up and out of the card connector.
2 3
9 Secure any remaining card(s) by closing the card retention latch and snapping it into place.
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NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 10 Replace the riser-card cage:
a b c
1
1 4
slots
riser cards (2)
11 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 12 Uninstall the cards driver. See the documentation that came with the card for instructions. 13 If you removed a sound card:
a b
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161
computer. a b
Desktop Computer
162

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 3 Remove the filler bracket (if applicable). NOTE: See the documentation that came with the adapter for information on configuring the adapter, making internal connections, or customizing it for your computer. 4 Align the PS/2 serial-port adapter bracket in the retention slot and press down firmly. Ensure that the adapter is fully seated in the slot. 5 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
6 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
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4 5 1 4 release tab serial port adapter connector 2 5 adapter retention latch serial port adapter system board connector (PS2/SER2) 3 serial-port adapter bracket
7 Connect the adapter cable to the PS/2 serial port adapter connector (PS2/SER2) on the system board (see "System Board Components" on page 102). NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position.
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3 Disconnect the PS/2 serial-port cable from the system board (see "System Board Components" on page 102). 4 Grasp the PS/2 serial-port adapter bracket by its top corners, and ease it out of its connector. 5 If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 6 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
7 Secure any remaining card(s) by closing the card retention latch and snapping it into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
Installing a Serial Port Adapter in the Riser-Card Cage
a b
1 2
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riser-card cage
handle
riser cards (2)
3 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 4 If you are installing a new serial port adapter, remove the filler bracket to create an empty card-slot opening. 5 If you are replacing an adapter that is already installed in the computer, remove the adapter. 6 If necessary, disconnect any cables connected to the adapter. 7 Grasp the serial port adapter by its top corners, and ease it out of its connector. 8 Prepare the serial port adapter for installation. CAUTION: To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards or adapters. 9 Align the PS/2 serial-port adapter bracket in the retention slot and press down firmly. Ensure that the adapter is fully seated in the slot. 10 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
11 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 12 Connect the adapter cable to the PS/2 serial port adapter connector (PS2/SER2) on the system board (see "System Board Components" on page 102). 13 Replace the riser-card cage:
a b c
14 Connect any disconnected cables. 15 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 16 Install any drivers required for the serial port adapter.
Removing a Serial Port Adapter From the Riser-Card Cage
166
Desktop Computer
a b
1 2
riser-card cage
handle
riser cards (2)
3 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 4 Disconnect the PS/2 serial-port cable from the system board (see "System Board Components" on page 102). 5 Grasp the PS/2 serial-port adapter bracket by its top corners, and ease it out of its connector. 6 If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 7 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
8 Secure the card(s) by closing the card retention latch and snapping it into place. 9 Replace the riser-card cage:
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a b c
10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 11 Uninstall the adapters driver. See the documentation that came with the adapter for instructions.
168
Desktop Computer
Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 19. 2 Disconnect the DC power cables from the system board and the drives. Note the routing of the DC power cables underneath the tabs in the computer chassis as you remove them from the system board and drives. You must route these cables properly when you replace them to prevent their being pinched or crimped. 3 Remove the two screws that attach the power supply to the back of the computer chassis. 4 Remove the optical drive and carefully set it aside (see "Removing an Optical Drive" on page 115). 5 Press the release button located on the floor of the computer chassis.
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1 4
power supply AC power connector
release button
screws (2)
6 Slide the power supply toward the front of the computer by approximately 1 inch. 7 Lift the power supply up and out of the computer. 8 Slide the replacement power supply into place. 9 Replace the screws that secure the power supply to the back of the computer chassis. 10 Reconnect the DC power cables (see "System Board Components" on page 102 for connector locations). 11 Replace the optical drive (see "Installing an Optical Drive" on page 116). 12 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 13 Connect the AC power cable to the AC power connector.
170
Desktop Computer
DC Power Connectors
Pin Number 1 2 3
Signal name +3.3 VDC +3.3 VDC GND
18-AWG Wire Orange Orange Black
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Pin Number 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
Signal name VCC (+5 V) GND VCC (+5 V) GND PS_PWRGOOD P5AUX V_12P0_DIG V_12P0_DIG +3.3 V +3.3 V -12 V* GND PWR_PS_ON GND GND GND NC VCC (+5V) VCC (+5V)
18-AWG Wire Red Black Red Black Gray Purple Yellow Yellow Orange Orange Blue Black Green Black Black Black N/C Red Red
172
Desktop Computer
Pin Number 23 24
Signal name VCC (+5V) GND
18-AWG Wire Red Black
*Use 22-AWG wire instead of 18-AWG wire.
Pin Numb er 1 2 3
Signal Name
18AWG Wire Black Black Yello w Yello w
COM COM +12 VDC
+12 VDC
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Pin Numb er 1 2 3 4
Signal name
18AWG Wire Yellow Black Black Red
+12VDC COM COM +5 VDC
Pin Numb er 1 2 3 4
Signal Name
22AWG Wire Red Black Black Yello w
+5 VCD COM COM +12 VDC
DC Power Connector P5 and P6
174
Desktop Computer
Pin Numb er 1
Signal name
18AWG Wire Orang e Black Red Black Yellow
+3.3 VDC
2 3 4 5
COM +5 VDC COM +12 VDC
Desktop Computer
175
176
Desktop Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin" on page 19. 2 If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3 Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover. CAUTION: Graphic card heat sinks can become very hot during normal operation. Ensure that a graphic card heat sink has had sufficient time to cool before you touch it.
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security cable slot
cover release latch
padlock ring
4 Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.
178
Desktop Computer
Processor

1 Follow the procedures in "Before You Begin" on page 19. 2 Loosen the captive screw on each side of the heat sink assembly. CAUTION: Despite having a plastic shield, the heat sink assembly may be very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it. NOTICE: Before rotating the heat sink assembly upward, twist the assembly side to side to help break the thermal grease bond between the heat sink and the processor. This is to prevent damage to the processor due to pulling the processor out of the socket while rotating the heat sink assembly upward. 3 Rotate the heat sink assembly upward, and remove the assembly from the computer. Lay the heat sink assembly down on its top, with the thermal grease facing upward.
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heat sink assembly
captive screw housing (2)
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180
processor
release lever
socket
NOTICE: Be careful not to bend any of the pins when you remove the processor from the socket. Bending the pins can permanently damage the processor. 5 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor, and go to "Installing the Processor" on page 182. NOTICE: After removing the processor, be careful not to get any thermal grease on the processor pins. Thermal grease on the pins can permanently damage the processor.
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NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: Be careful not to bend any of the pins when you replace the processor. Bending the pins can permanently damage the processor. 1 Follow the procedures in "Before You Begin" on page 19. NOTICE: Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor. 2 Unpack the new processor, being careful not to bend any of the processor pins. NOTE: You must position the processor correctly in the socket to avoid permanent damage to the
processor and the computer when you turn on the computer.
3 If the release lever on the socket is not fully extended, move it to that position. 4 Align the pin-1 corners of the processor and socket.
3 2 1
1 4
socket and processor pin-1 indicator processor socket
processor
release lever
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182
NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 5 Set the processor lightly in the socket and ensure that the processor is positioned correctly. 6 While lightly pressing down on the processor, rotate the release lever back toward the system board until it snaps into place, securing the processor. 7 Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grease. New thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation. 8 Apply the new thermal grease to the top of the processor. 9 Install the heat sink assembly:
a b c
Place the heat sink assembly back onto the heat-sink assembly bracket. Rotate the heat sink assembly down towards the computer base and ensure that the two captive screws are properly aligned with the holes in the system board. Tighten the two captive screws.
NOTICE: Ensure that the heat sink assembly is correctly seated and secure.
1 2
3 1 heat sink assembly 2 heat-sink assembly bracket 3 captive screw housing (2)
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184
Desktop Computer
5
Small Form Factor Computer
About Your Small Form Factor Computer
Front View
1 2 3 4
6 11 1 10 9 8 7
USB 2.0 connectors (2)
Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" on page 257 for more information about booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
power button
Press to turn on the computer.
3 Dell badge This badge can be rotated to match the orientation of your computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge.
185
4 5 6 7
hard drive activity light diagnostic lights LAN indicator light power light
This light flickers when the hard drive is being accessed. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 330. This light indicates that a LAN (local area network) connection is established. The power light illuminates and blinks or remains solid to indicate different operating states: No light The computer is turned off. Steady green The computer is in a normal operating state. Blinking green The computer is in a power-saving mode. Blinking or solid amber See "Power Problems" on page 321. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see "Power Management" on page 267. See "System Lights" on page 329 for a description of light codes that can help you troubleshoot problems with your computer.
8 9 10 11
headphone connector microphone connector 3.5-inch drive bay optical drive
Use the headphone connector to attach headphones and most kinds of speakers. Use the microphone connector to attach a microphone. Can contain an optional slimline floppy drive or optional slimline media card reader. Insert a slimline media (if supported) into this drive.
Back View
1 2 3 4 5
1 2
card slots back-panel connectors
Access connectors for any installed PCI and PCI Express cards. Plug serial, USB, and other devices into the appropriate connectors (see "BackPanel Connectors" on page 187).
186
3 4
power connector voltage selection switch
Insert the power cable. Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
NOTICE: In Japan, the voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location. 5 6 padlock ring cover release latch Insert a padlock to lock the computer cover. Allows you to open the computer cover.
1 2 3 4 5
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" on page 258. Green A good connection exists between a 10-Mbps network and the computer. Orange A good connection exists between a 100-Mbps network and the computer. Yellow A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer. Off The computer is not detecting a physical connection to the network.
187
To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.
Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. Use the green line-out connector to attach headphones and most speakers with integrated amplifiers. On computers with a sound card, use the connector on the card. Use the line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. Plug the cable from your VGA-compatible monitor into the blue connector. NOTE: If you purchased an optional graphics card, this connector will be covered by a cap. Do not remove the cap. Connect your monitor to the connector on the graphics card. NOTE: If you are using a graphics card that supports dual monitors, use the y-cable that came with your computer. Connect a serial device, such as a handheld device, to the serial port. The default designations are COM1 for serial connector 1 and COM2 for serial connector 2. NOTE: There is only a serial connector 2 if the optional PS2/serial adapter is used. For more information, see "System Setup Options" on page 258.
line-out connector
line-in connector
7 8
serial connector

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board. 188
4 3 2 1 6 5
1 4 7
drive-release latch chassis intrusion switch (optional) system board
2 5 8
optical drive hard drive heat sink assembly
3 6
power supply card slots (2)
189

1 2 3
20 4
19 18 17 5
16 15 14
13
12
11
10
190
1 4
fan connector (FAN_CPU) memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) front-panel connector (FRONTPANEL)
2 5
power connector (PW_12V_A1) SATA drive connectors (SATA0, SATA1) intrusion switch connector (INTRUDER) internal USB (USB1) PCI connector (SLOT2) slim floppy drive connector (DSKT)
power connector (POWER1) 6
8 11 14 17 20
fan connector (FAN_HDD) battery socket (BATTERY) PCI Express x16 connector (SLOT1) serial connector (PS2/SER2) speaker connector (INT_SPKR)
9 12 15 18
10 CMOS reset jumper (RTCRST) 13 standby (AUX_PWR_LED) 16 password jumper (PSWD) 19 Optional DVI-card connector (DVI_HDR)
191
192
Small Form Factor Computer (Model # DCCY) Specifications

Microprocessor Microprocessor type AMD Phenom processors NOTE: The AMD Phenom processor requires the 8-Mb NVRAM chip and is therefore available only on models that include the 8-Mb NVRAM chip. If your computer has the 8-Mb NVRAM chip and the AMD Phenom processor, the word enhanced appears in the title on the BIOS splash screen and the system setup program screens. AMD Athlon 64 X2 Dual-Core processor AMD Athlon 64 Internal cache AMD Phenom Quad-Core: 2-MB L2 dedicated cache and 2-MB shared L3 cache AMD Phenom Triple-Core: 1.5-MB L2 dedicated cache and 2-MB shared L3 cache AMD Athlon 64 X2: 2-MB L2 dedicated cache AMD Athlon 64 X2:1-MB L2 dedicated cache AMD Athlon: 1-MB L2 dedicated cache AMD Athlon: 512-KB L2 dedicated cache Memory Type Memory connectors Memory modules supported Minimum memory Maximum memory Computer Information Chipset Data bus width Address bus width DMA channels nVidia GeForce 6150LE/NForce 430 64 bits 40 bits eight 667- or 800-MHz DDR2 SDRAM 4 256 MB, 512 MB, 1 GB, or 2 GB non-ECC dual-channel: 512 MB; single-channel: 256 MB 8 GB
193
Computer Information Interrupt levels BIOS chip (NVRAM) 24 8 Mb or 4 Mb NOTE: The AMD Phenom processor requires the 8-Mb NVRAM chip and is therefore available only on models that include the 8-Mb NVRAM chip. If your computer has the 8-Mb NVRAM chip and the AMD Phenom processor, the word enhanced appears in the title on the BIOS splash screen and the system setup program screens. integrated network interface with ASF 1.03 and 2.0 support as defined by DMTF Capable of 10/100/1000 communication Video Type nVidia integrated video (DirectX 9.0c Shader Model 3.0 Graphics Processing Unit), PCI Express x16 graphics card, or DVI graphics card.
NIC
Audio Type Stereo conversion Controllers Drives Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 PCI: 133 MB/s PCI Express x16: 40 GB/s bidirectional speed SATA: 1.5 Gbps and 3.0 Gbps USB: 480-Mbps high speed, 12-Mbps full speed, 1.2-Mbps low speed Cards PCI connectors card size connector size one low profile 124 pins low-profile, half-length one SATA controller supporting two devices Sigma Tel 9200 CODEC (2.1 Channel Audio) 24-bit analog-to-digital; 24-bit digital-to-analog
Bus speed
194
Expansion Bus connector data width (maximum) PCI Express connectors card size power connector size connector data width (maximum) Drives Externally accessible Internally accessible Connectors External connectors: Serial Parallel Video Network adapter 9-pin connector; 16550C-compatible 25-hole connector (bidirectional) 15-hole VGA connector RJ45 connector one 3.5-inch drive one bay for slim optical drive one bay for a 1-inch-high hard drive one x16 low profile 25 W maximum 164 pins (x16) 16 PCI Express lanes (x16) 32 bits
Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter NOTE: This option uses one of the PCI slots. Optional DVI USB Audio System board connectors: SATA Floppy drive Serial Fan two 7-pin connectors 38-pin connector 24-pin connector for optional second serial port card two 5-pin connector fans 36-pin connector NOTE: This option uses one of the PCI slots. two front-panel and five back-panel USB 2.0compliant connectors two connectors for line-in and line-out; two front-panel connectors for headphones and microphone
195
Connectors PCI 2.3 PCIe-X16 Internal USB Intrusion switch Speaker Memory modules Power 12V Power Battery Front panel Key Combinations <Ctrl><Alt><Del> in Microsoft Windows XP and Windows Vista, brings up the Windows Security window; in MS-DOS mode, restarts (reboots) the computer starts embedded system setup (during system start-up only) displays a boot device menu that allows the user to enter a device for a single boot (during system start-up only) as well as options to run hard-drive and system diagnostics 124-pin connector 164-pin connector 10-pin connector 3-pin connector 5-pin connector four 240-pin connectors 4-pin connector 24-pin connector 2-pin socket 40-pin connector
<F2> or <Ctrl><Alt><Enter> <F12> or <Ctrl><Alt><F8>
Controls and Lights Power control Power light (within the power button) front of chassis - push button green light Blinking green indicates a sleep mode; solid green indicates a power-on state. amber light Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems" on page 321). Hard-drive access light Link light Link integrity light (on integrated network adapter) front panel - green front panel - solid green light indicates network connection rear panel - green light for 10-Mb operation; orange light for 100Mb operation; yellow light for a 1000-Mb (1-Gb) operation
Activity light (on integrated network rear panel - yellow blinking light adapter) Diagnostic lights Standby power light front panel - four lights. See "Diagnostic Lights" on page 330. AUX_PWR on the system board
196
Power DC power supply: Wattage Heat dissipation Voltage Backup battery Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level 15.2 to 3048 m (50 to 10,000 ft) 15.2 to 10,668 m (50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) 27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec) 0.25 G at 3 to 200 Hz at 0.5 octave/min 0.5 G at 3 to 200 Hz at 1 octave/min 10 to 35C (50 to 95F) 40 to 65C (40 to 149F) 20% to 80% (noncondensing) 9.26 cm (3.65 inches) 31.37 cm (12.35 inches) 34.03 cm (13.40 inches) 7.4 kg (16.4 lb) 275 W 938.85 BTU/hr maximum manual selection power supplies 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz 3-V CR2032 lithium coin cell
197
198
I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTE: Note the routing of all cables as you remove them so that you can re-route them correctly when installing the new I/O Panel. 1 Follow the procedures in "Before You Begin" on page 19. 2 Remove the optical drive and floppy drive or Media Card Reader from the drive bays, if installed (see "Drives" on page 205). 3 Remove the processor heat sink (see "Processor" on page 243). 4 Remove the front fan:
a b c
Disconnect the fan connector. Disconnect the fan control cable. Press the tab that secures the fan to the interior base of the computer and lift the fan from the computer; set the fan aside in the chassis.
199
1 2
3 1 fan control ribbon cable 2 fan release tab 3 fan cable
5 Disconnect all cables that are connected to the I/O panel that you can access without removing the I/O panel. Note the routing of the cables as you lay them aside, so that you can replace them correctly.
200
2 1
1 4
fan cable connector screw
2 5
air temperature sensor cable I/O panel
I/O cable connector
6 From inside the computer cover, remove the mounting screw that secures the I/O panel to the computer. 7 Ease the I/O panel back and forth to release its circular tabs from the two holes in the chassis that secure it. 8 Remove any remaining cables; note the routing of all cables, so that you can reroute them 9 Remove the I/O panel from the computer.

1 To replace the I/O panel, follow the removal procedures in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place and use the notch on the I/O panel bracket to help seat the card.
201
202

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin" on page 19. 2 If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3 Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover. 4 Grip the sides of the computer cover and pivot the cover up using the bottom hinges as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface. CAUTION: Graphic card heat sinks can become very hot during normal operation. Ensure that a graphic card heat sink has had sufficient time to cool before you touch it.
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1 2
security cable slot
2 cover release latch
3 computer cover
204
Drives
Your computer supports: One SATA hard drive One floppy drive or Media Card Reader One SATA optical drive
FlexBay for floppy drive or Media Card Reader
optical drive
hard drive

1 Connect a SATA hard drive to the connector labeled "SATA0" on the system board (see "System Board Components" on page 190). 2 Connect the SATA optical drive to the connector labeled "SATA1" on the system board.
When you install a drive, you connect two cablesa DC power cable and a data cableto the back of the drive.
205

Serial ATA Connector
1 2
interface connector
Interface connectors are keyed for correct insertion. NOTICE: Inserting a cable incorrectly prevents the drive from operating and could damage the controller, the drive, or both.
power cable
When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end. 206
207
Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
Removing a Hard Drive
1 If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. 2 Check the documentation for the drive to verify that it is configured for your computer. 3 Follow the procedures in "Before You Begin" on page 19. 4 Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 5 Press in on the two blue securing tabs on each side of the drive and slide the drive up and out of the computer. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 6 Lift the drive out of the computer, careful not to pull the cables still attached to it.
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1 2
securing tabs (2)
hard drive
209
7 Disconnect the power and data cable from the drive.
2 3
power cable
SATA data cable
fan cable
8 Disconnect the hard drive fan from the system board.

1 Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 2 Unpack the replacement hard drive, and prepare it for installation. 3 If your replacement hard drive does not have the plastic drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive.
210
1 2
release tabs (2)
drive
hard drive bracket
4 Connect the hard drive fan to the system board (see "System Board Components" on page 190).
211
5 Connect the power and data cables to the drive.
2 3
power cable
SATA data cable
fan cable
212
6 Gently position the drive until it clicks into place.

1 2
release tabs (2)
hard drive
7 Check all connectors to be certain that they are properly cabled and firmly seated. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 9 If the drive you just installed is the primary drive, insert bootable media into your boot drive. 10 Turn on the computer. 11 Enter system setup (see "Entering System Setup" on page 257) and update the appropriate Primary Drive option (0 or 2). 12 Exit system setup, and reboot the computer. 13 Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system. 14 Test the hard drive by running the Dell Diagnostics (see "Dell Diagnostics" on page 327). 15 Install your operating system on the hard drive. For instructions, see the documentation that came with your operating system.
Replacing a Hard-Drive Fan
1 Follow the instructions in "Before You Begin" on page 19.
213
2 Remove the hard drive (see "Removing a Hard Drive" on page 208). 3 Turn the hard drive upside down, so that the hard-drive fan is visible in the bottom of the drive bracket. 4 To remove the hard-drive fan:
a b c
Lift the release tab on the back panel of the fan. Rotate the fan in the opposite direction from that indicated by the arrow on the back panel of the fan. Lift to remove the fan and its back panel from the hard-drive bracket.
1
1 4
fan release tab hard-drive bracket
fan with fan back panel
power cable
5 To replace the hard-drive fan:

a b
Turn the fan upside-down, so that its backing faces up and align the triangle on the fans back panel with the corresponding triangle on the back of the hard-drive bracket. Rotate the fan and its backing in the direction of the arrow on the fans back panel.
6 Install the hard drive (see "Installing a Hard Drive" on page 210).
214
Optical Drive
1 Follow the procedures in "Before You Begin" on page 19. 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3 Pull up on the drive release latch and slide the drive towards the back of the computer. Then lift up to remove the drive from the computer.
2 1
drive release latch
optical drive
4 Disconnect the power and data cable from the back of the drive.
215
2 3
optical drive
data cable
power cable
1 Unpack the drive and prepare it for installation. 2 Check the documentation that accompanied the drive to verify that the drive is configured for your computer. 3 Connect the power and data cable to the drive.
1 2 3 3 2
optical drive
data cable
power cable
4 Gently position the drive until it clicks into place.
216
5 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 7 See the documentation that came with the drive for instructions on installing any software required for drive operation. 8 Enter system setup and select the appropriate Drive option (see "Entering System Setup" on page 257). 9 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327).
Floppy Drive and Media Card Reader

Removing a Floppy Drive or Media Card Reader
1 Follow the procedures in "Before You Begin" on page 19. 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 3 Remove the optical drive and carefully set it aside (see "Optical Drive" on page 215).
217
NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 4 If you are removing a floppy drive, pull up the cable release tab to unlock it. 5 Gently lift the data cable from the floppy data cable edge connector.
1 2
cable release tab
data cable edge connector
218
6 If you are removing a Media Card Reader, disconnect the data cable. 7 If you are removing the Media Card Reader, remove the hard drive (see "Removing a Hard Drive" on page 208). 8 Disconnect the data cable from the system board.
1
Media Card Reader data cable
9 Pull up on the drive release latch and slide the floppy drive or Media Card Reader towards the back of the computer. Then lift up to remove the drive or Media Card Reader from the computer.
219
Installing a Floppy Drive or Media Card Reader

1 2
floppy drive or Media Card Reader
screws (3)
bracket rails (3)
1 If you are: Installing a new floppy drive or Media Card Reader, remove the drive panel insert Replacing a drive, remove the floppy drive or Media Card Reader (see "Floppy Drive and Media Card Reader" on page 217).
2 Align the screws on the drive or Media Card Reader with the bracket slots in the computer, and gently position the drive until it clicks into place. 3 If you are installing: A floppy drive: insert the data cable into the cable release tab on the floppy drive and press down on the tab until it clicks to lock it in place. A Media Card Reader: insert the cable into the connector on the Media Card Reader.
220
4 If you are installing: A floppy drive: insert the data cable into the connector on the system board.
1 2
cable release tab
floppy drive data cable edge connector
A Media Card Reader: remove the hard drive (see "Removing a Hard Drive" on page 208) and connect the cable to the system board connector labeled "USB1 (see "System Board Components" on page 190).
221
media card reader data cable
5 Replace the optical drive (see "Optical Drive" on page 215). 6 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 8 Enter system setup and use the Diskette Drive option to enable your new floppy drive (see "System Setup" on page 257). See the documentation that came with the drive for instructions on installing any software required for drive operation. 9 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 327).
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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Your Dell computer supports a PS/2 serial port adapter and provides the following connectors for PCI and PCI Express cards: One low-profile PCI card slot One low-profile PCI Express x16 card slot NOTE: Your Dell computer uses only PCI and PCI Express slots. ISA cards are not supported.
PCI Cards
1 Follow the procedures in "Before You Begin" on page 19. NOTE: For PCI card locations, see "System Board Components" on page 102. 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open.
223
3 4 5
1 4
2 5
card
3 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Then continue with step 6. 5 Prepare the card for installation. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
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1 4
bracket within slot
7 Before closing the card retention latch, ensure that: The tops of all cards and filler brackets are flush with the alignment guide The notch in the top of the card or filler bracket fits around the alignment guide
8 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 9 Connect any cables that should be attached to the card. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). NOTE: See the documentation for the card for information about the cards cable connections. 11 If you installed a sound card:
a b
225
computer. a b
Removing a PCI Card
1 Follow the procedures in "Before You Begin" on page 19. NOTE: For PCI card locations, see "System Board Components" on page 102. 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open. 3 If necessary, disconnect any cables connected to the card. 4 Grasp the card by its top corners, and ease it out of its connector.
3 4 5
1 4
2 5
card
226
NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 7 Secure any remaining card(s) by closing the card retention latch and snapping it into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 9 Uninstall the cards driver. See the documentation that came with the card for instructions. 10 If you removed a sound card:
a b
computer.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the NOTE: See the documentation for the card for information about the cards cable connections.
11 If you removed a network-adapter card connector:

a b
Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to On (see "System Setup" on page 257). Connect the network cable to the integrated network connector on the back panel of the computer.
PCI Express and DVI Cards

Your computer supports one low-profile PCI Express x16 card. If you are replacing a PCI Express card with a different type of PCI Express card, remove the current driver for the card from the operating system. See the documentation that came with the card for information.
Installing a PCI Express x16 Card or DVI Card
1 Follow the procedures in "Before You Begin" on page 19. NOTE: For PCI card locations, see "System Board Components" on page 102. 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open. 3 If you are installing a new PCI Express x16 card or DVI card, remove the filler bracket to create a cardslot opening. Then continue with step 5.
227
4 If you are replacing a PCI Express x16 card or DVI card, remove the card (see "Removing a PCI Express x16 Card or DVI Card" on page 231). If necessary, disconnect any cables connected to the card. Then continue with step 6. 5 Prepare the card for installation. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
228
2 1
3 1 PCI Express x16 DVI-card 2 DVI card connector 3 PCI Express x16 card connector
229
1 4
bracket within slot
NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 7 Connect any cables that should be attached to the card. 8 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
9 Secure the card(s) by closing the card retention latch and snapping it into place. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). NOTE: See the documentation for the card for information about the cards cable connections. 11 If you installed a sound card:
a b
computer.
230
a b
Removing a PCI Express x16 Card or DVI Card
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open. 3 If necessary, disconnect any cables connected to the card. 4 Press the lever with your thumb until you release the securing tab. If you are removing a PCI Express x16 card, go to step 5. If you are removing a DVI card, go to step 6 5 While pressing the lever, pull the card up and out of the card connector.
2 3
231
2 3 1 4 5
6 3 6 DVI card connector securing tab
9 Secure any remaining card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 11 Uninstall the cards driver. See the documentation that came with the card for instructions. 12 If you removed a sound card:
a b
232
computer. a b

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open. 3 Remove the filler bracket (if applicable). NOTE: See the documentation that came with the adapter for information on configuring the adapter, making internal connections, or customizing it for your computer. 4 Align the PS/2 serial-port adapter bracket in the retention slot and press down firmly. Ensure that the adapter is fully seated in the slot. 5 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
6 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
233
4 5
1 4
release tab serial port adapter connector
2 5
adapter retention latch serial port adapter system board connector (PS2/SER2)
serial port adapter bracket
7 Connect the adapter cable to the PS/2 serial port adapter connector (PS2/SER2) on the system board (see "System Board Components" on page 102). NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
1 Follow the procedures in "Before You Begin" on page 19. 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open. 3 Disconnect the PS/2 serial port cable from the system board (see "System Board Components" on page 102). 4 Grasp the PS/2 serial port adapter bracket by its top corners, and ease it out of its connector. 5 If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening. 234
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 6 Before you close the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide.
7 Secure any remaining card(s) by closing the card retention latch and snapping it into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
235
236
Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 19. 2 If installed, remove the optical drive (see "Removing an Optical Drive" on page 215). 3 If installed, remove the floppy drive or Media Card Reader (see "Removing a Floppy Drive or Media Card Reader" on page 217). 4 Disconnect the DC power cables from the system board and the drives. Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. You must route these cables properly when you replace them to prevent their being pinched or crimped. 5 Remove the three screws that attach the power supply to the computer chassis.
237
power supply
screw
6 Slide the power supply toward the front of the computer approximately 1 inch. 7 Lift the power supply up and out of the computer. 8 Slide the replacement power supply into place. 9 Replace the screws that secure the power supply to the back of the computer chassis. 10 Reconnect the DC power cables to the system board and drives (see "System Board Components" on page 190 for connector locations). 11 Replace the floppy drive or Media Card Reader (see "Installing a Floppy Drive or Media Card Reader" on page 220). 12 Replace the optical drive (see "Installing an Optical Drive" on page 216). 13 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 14 Connect the AC power cable to the power supply AC power connector.
computer.
238
15 Connect your computer and devices to electrical outlets, and turn them on.
DC Power Connectors
13 14 15 16 17 18 19 20 21 22 23 24 Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 Signal name 18AWG Wire Orange Orange Black Red
1 2 3 4
+3.3 VDC +3.3 VDC GND VCC (+5 V)
239
Pin Number
Signal name
18AWG Wire Black Red Black Gray Purple Yellow Yellow Orange Orange
5 6 7 8 9 10 11 12 13 (optional) 14 15 16 17 18 19 20 21
GND VCC (+5 V) GND PS_PWRGOOD* P5AUX V_12P0_DIG V_12P0_DIG +3.3 V +3.3V
-12 V* GND PWR_PS_ON GND GND GND NC VCC (+5V)
Blue Black Green Black Black Black NC Red
240
Pin Number
Signal name
18AWG Wire Red Red Black
22 23 24
VCC (+5V) VCC (+5V) GND
*Use 22-AWG wire instead of 18-AWG wire.
3 1
4 2
Pin Number 1 2 3 4
Signal Name GND GND +12 VDC +12 VDC
18-AWG Wire Black Black Yellow Yellow
DC Power Connectors P3
654321
Pin Number 1 2 3 4
Signal Name NC +5 VDC +5 VDC NC
24-AWG Wire NC Red Red NC
241
Pin Number 5 6
Signal Name GND GND
24-AWG Wire Black Black
Pin Number 1 2 3 4
Signal Name GND +5 VDC NA +3.3 VDC
24-AWG Wire Black Red NA Orange
242
Processor

1 Follow the procedures in "Before You Begin" on page 19. 2 Remove the hard drive (see "Removing a Hard Drive" on page 208). 3 If installed, remove the floppy drive cable from the cable routing clips on the heat sink assembly. 4 Loosen the captive screw on each side of the heat sink assembly. CAUTION: Despite having a plastic shield, the heat sink assembly may be very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it. NOTICE: Before rotating the heat sink assembly upward, twist the assembly side to side to help break the thermal grease bond between the heat sink and the processor. This is to prevent damage to the processor from pulling the processor out of the socket while rotating the heat sink assembly upward. 5 Rotate the heat sink assembly upward, and remove the assembly from the computer. Lay the heat sink down on its top, with the thermal grease facing upward.
243
heat sink assembly
captive screws in housing (2)
244
processor
release lever
socket
NOTICE: Be careful not to bend any of the pins when you remove the processor from the socket. Bending the pins can permanently damage the processor. 7 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor, and go to "Installing the Processor" on page 245. NOTICE: After removing the processor, be careful not to get any thermal grease on the processor pins. Thermal grease on the pins can permanently damage the processor.

NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: Be careful not to bend any of the pins when you replace the processor from the socket. Bending the pins can permanently damage the processor. 1 Follow the procedures in "Before You Begin" on page 19.
245
NOTICE: Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor. 2 Unpack the new processor, being careful not to bend any of the processor pins. NOTE: You must position the processor correctly in the socket to avoid permanent damage to the processor
and the computer when you turn on the computer.
3 If the release lever on the socket is not fully extended, move it to that position. 4 Align the pin-1 corners of the processor and socket.
3 2 1
1 4
socket and processor pin-1 indicator processor socket
processor
release lever
NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 5 Set the processor lightly in the socket and ensure that the processor is positioned correctly. 6 While lightly pressing down on the processor, rotate the release lever back toward the system board until it snaps into place, securing the processor. 7 Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grease. New thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation. 8 Apply the new thermal grease to the top of the processor. 246
9 Install the heat sink assembly:

a b c
Place the heat sink assembly back onto the heat-sink assembly bracket. Rotate the heat sink assembly down towards the computer base and ensure that the two captive screws are properly aligned with the holes in the system board Tighten the two captive screws.
NOTICE: Ensure that the heat sink is correctly seated and secure.
1
3 1 heat sink assembly 2 heat-sink assembly bracket 3 captive screw in housing (2)
10 Route the floppy drive cable through the cable routing clips on the heat sink assembly. 11 Replace the hard drive (see "Installing a Hard Drive" on page 210). 12 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
247
248
6
Advanced Features
LegacySelect Technology Control
LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage IT Assistant, or Dell custom factory integration. LegacySelect allows administrators to electronically activate or deactivate connectors and media devices that include serial and USB connectors, a parallel connector, a floppy drive, PCI slots, and a PS/2 mouse. Connectors and media devices that are deactivated make resources available. You must restart the computer to effect the changes.
Manageability
Alert Standard Format
ASF is a DMTF management standard that specifies "pre-operating system" or "operating systemabsent" alerting techniques. The standard is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep mode or the system is turned off. ASF is designed to supersede previous operating-system-absent alerting technologies. Your computer supports the following ASF version 1.03 and 2.0 alerts and remote capabilities:
Alert Description
Chassis: Chassis Intrusion The computer chassis with the chassis intrusion feature Physical Security installed and enabled has been opened or the chassis Violation/Chassis Intrusion intrusion alert has been cleared. Physical Security Violation Event Cleared CPU: Emergency Shutdown Event The processor temperature is too hot and the power
supply has shut down.
Cooling Device: Generic Critical Fan Failure/Generic Critical Fan Failure Cleared
The fan speed (rpm) is out of limits or the fan speed (rpm) problem has been resolved.
Advanced Features
249
Alert
Description
Temperature: Generic Critical The computer temperature is out of limits or the Temperature Problem/Generic computer temperature problem has been resolved. Critical Temperature Problem Cleared Battery Low
The system battery has reached a voltage of 2.2 V or lower.
For more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Administrator's Guide, which are available on the Dell Support website at support.dell.com.
Dell OpenManage IT Assistant

IT Assistant configures, manages, and monitors computers and other devices on a corporate network. IT Assistant manages assets, configurations, events (alerts), and security for computers equipped with industry-standard management software. It supports instrumentation that conforms to SNMP DMI, and , CIM industry standards. Dell OpenManage Client instrumentation, which is based on DMI and CIM, is available for your computer. For information on IT Assistant, see the Dell OpenManage IT Assistant Users Guide available on the Dell Support website at support.dell.com.
Dell OpenManage Client Instrumentation

Dell OpenManage Client Instrumentation is software that enables remote management programs such as IT Assistant to do the following: Access information about your computer, such as how many processors it has and what operating system it is running. Monitor the status of your computer, such as listening for thermal alerts from temperature probes or hard-drive failure alerts from storage devices. Change the state of your computer, such as updating its BIOS or shutting it down remotely.
A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation Users Guide available on the Dell Support website at support.dell.com.
Security
Chassis Intrusion Detection
NOTE: When the administrator password is enabled, you must know the administrator password before you can reset the Chassis Intrusion setting.
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This feature, if installed and enabled, detects that the chassis was opened and alerts the user. To change the Chassis Intrusion setting: 1 Enter system setup (see "Entering System Setup" on page 257). 2 Press the down-arrow key to move to the Security option. 3 Press <Enter> to access the Security option's pop-up menu. 4 Press the down-arrow key to move to the Chassis Intrusion setting. 5 Press <Enter> to select an option setting. 6 Press <Enter> again after you update the option setting. 7 Exit and save system setup.
Option Settings
On If the computer cover is opened, the setting changes to Detected, and the following alert message displays during the boot routine at the next computer start-up: Alert! Cover was previously removed. To reset the Detected setting, enter system setup (see "Entering System Setup" on page 257). In the Chassis Intrusion option, press the left- or right-arrow key to select Reset, and then choose On, On-Silent, or Off. On-Silent (default setting) If the computer cover is opened, the setting changes to Detected. No alert message appears during the boot sequence at the next computer start-up. Off No intrusion monitoring occurs and no messages appear.
Padlock Ring and Security Cable Slot

Use one of the following methods to secure your computer: Use a padlock alone or a padlock and looped security cable with the padlock ring. A padlock alone prevents the computer from being opened. A security cable looped around a stationary object is used in conjunction with a padlock to prevent unauthorized movement of the computer. Attach a commercially available antitheft device to the security cable slot on the back of the computer. NOTE: Before you purchase an antitheft device, make sure that it works with the security cable slot on your computer. Antitheft devices usually include a segment of metal-stranded cable with an attached locking device and key. The documentation that comes with the device contains instructions for installing it.
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Password Protection
NOTICE: Although passwords provide security for the data on your computer, they are not foolproof. If your data requires more security, it is your responsibility to obtain and use additional forms of protection, such as data encryption programs.
System Password
NOTICE: If you leave your computer running and unattended without having a system password assigned, or if you leave your computer unlocked so that someone can disable the password by changing a jumper setting, anyone can access the data stored on your hard drive.
Option Settings
You cannot change or enter a new system password if either of the following two options is displayed: Set A system password is assigned. Disabled The system password is disabled by a jumper setting on the system board. Not Set No system password is assigned and the password jumper on the system board is in the enabled position (the default setting).
You can only assign a system password when the following option is displayed:
Assigning a System Password
NOTE: To escape from the field without assigning a system password, press <Tab> or the <Shift><Tab> key combination to move to another field, or press <Esc> at any time before you complete step 5. 1 Enter system setup and verify that Password Status is set to Unlocked. 2 Highlight System Password, and then press the left- or right-arrow key. The option heading changes to Enter Password, followed by an empty 32-character field in square brackets. 3 Type your new system password. You can use up to 32 characters. To erase a character when entering your password, press <Backspace> or the left-arrow key. The password is not case sensitive. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. 4 Press <Enter>. If the new system password is less than 32 characters, the whole field fills with placeholders. Then the option heading changes to Verify Password, followed by another empty 32-character field in square brackets. 5 To confirm your password, type it a second time and press <Enter>. 252
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The password setting changes to Set. 6 Exit system setup. Password protection takes effect when you restart the computer.
Typing Your System Password
When you start or restart your computer, the following prompt appears on the screen. If Password Status is set to Locked: Type the password and press <Enter>. If you have assigned an administrator password, the computer accepts your administrator password as an alternate system password. If you type a wrong or incomplete system password, the following message appears on the screen: ** Incorrect password. ** If you again type an incorrect or incomplete system password, the same message appears on the screen. The third and subsequent times you type an incorrect or incomplete system password, the computer displays the following message: ** Incorrect password. ** Number of unsuccessful password attempts: 3 System halted! Must power down. Even after your computer is turned off and on, the previous message is displayed each time you type an incorrect or incomplete system password. NOTE: You can use Password Status in conjunction with System Password and Admin Password to further protect your computer from unauthorized changes.
Deleting or Changing an Existing System Password
1 Enter system setup (see "Entering System Setup" on page 257). 2 Highlight System Password and press <Enter>. 3 When prompted, type the system password. 4 Press <Enter> twice to clear the existing system password. The setting changes to Not Set. If Not Set is displayed, the system password is deleted. If Not Set is not displayed, press <Esc>, press the left- and right-arrow keys to highlight Save/Exit, and then press <Enter> to restart the computer and implement your changes. Then repeat steps 3 and 4. 5 To assign a new password, follow the procedure in "Assigning a System Password" on page 252. 6 Exit system setup.
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Administrator Password
Option Settings
You cannot change or enter a new administrator password if either of the following two options is displayed: Set An administrator password is assigned. Disabled The administrator password is disabled by a jumper setting on the system board. Not Set No administrator password is assigned and the password jumper on the system board is in the enabled position (the default setting).
You can only assign an administrator password when the following option is displayed:
Assigning an Administrator Password
NOTE: To escape from the field without assigning an administrator password, press <Tab> or the <Shift><Tab> key combination to move to another field, or press <Esc> at any time before you complete step 3. The administrator password can be the same as the system password. NOTE: If the two passwords are different, the administrator password can be used as an alternate system password. However, the system password cannot be used in place of the administrator password. 1 Enter system setup and verify that Admin Password is set to Not Set (see "Entering System Setup" on page 257). 2 Highlight Admin Password and press the left- or right-arrow key. The computer prompts you to type and verify the password. If you enter a character that is not permitted, the computer emits a beep. 3 Type and then verify the password. After you verify the password, the Admin Password setting changes to Set. The next time you enter system setup, the computer prompts you for the administrator password. 4 Exit system setup. A change to Admin Password becomes effective immediately (no need to restart the computer).
Operating Your Computer With an Administrator Password Enabled
When you enter system setup, the Admin Password option is highlighted, prompting you to type the password (see "Entering System Setup" on page 257). If you do not type the correct password, the computer lets you view, but not modify, system setup options. NOTE: You can use Password Status in conjunction with Admin Password to protect the system password from unauthorized changes.
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Deleting or Changing an Existing Administrator Password
To change an existing administrator password, you must know the administrator password. 1 Enter system setup (see "Entering System Setup" on page 257). 2 Type the administrator password at the prompt. 3 Highlight Admin Password and press the left- or right-arrow key to delete the existing administrator password. The setting changes to Not Set. To assign a new administrator password, perform the steps in "Assigning an Administrator Password" on page 254. 4 Exit system setup.
Disabling a Forgotten Password and Setting a New Password

To reset system and/or administrator passwords, see "Clearing Forgotten Passwords" on page 265.
Trusted Platform Module (TPM)

NOTE: Computers shipping into China are not equipped with TPM. NOTE: The TPM feature supports encryption only if the operating system supports TPM. For more information, see the TPM software documentation and the help files that came with the software. TPM is a hardware-based security feature that can be used to create and manage computer-generated encryption keys. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail. The TPM feature is enabled through a system setup option. NOTICE: To secure your TPM data and encryption keys, follow the backup procedures documented in the Archive and Restore section of the EMBASSY Security Center help file. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.
Enabling the TPM Feature

1 Enable the TPM software:
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Restart the computer and press <F2> during the Power On Self Test to enter the system setup program. Select Security, then select TPM Security and press <Enter>. Under TPM Security, select On. Press <Esc> to exit the setup program. If prompted, click Save/Exit.
2 Activate the TPM setup program:
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Restart the computer and press <F2> during the Power On Self Test to enter the system setup program. Select Security, then select TPM Activation and press <Enter>. Under TPM Activation, select Activate and press <Enter>. NOTICE: You only need to activate TPM once.
Once the process is complete, the computer either restarts automatically or prompts you to restart your computer.
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System Setup
Overview
Use system setup as follows: To change the system configuration information after you add, change, or remove any hardware in your computer To set or change a user-selectable option such as the user password To read the current amount of memory or set the type of hard drive installed
Before you use system setup, it is recommended that you write down the system setup screen information for future reference.
Entering System Setup

1 Turn on (or restart) your computer. 2 When the blue DELL logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost. 4 If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then, shut down your computer (see "Turning Off Your Computer" on page 19) and try again.
System Setup Screen
The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into four areas: the menu at the top, the main window, the Item Help field on the right, and key functions listed on the bottom.
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Options List This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features.
Option Field This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right- and left-arrow keys to highlight an option. Press <Enter> to make that selection active.
Scroll up and down the list by using the up- and down-arrow keys. As an option is highlighted, the Option Field displays more information about Key Functions This field appears below the Option Field and lists keys and their functions within the active that option and the system setup field. options current and available settings.
System Setup Options

NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed.
System
System Info Processor Info Lists the computer name, BIOS Version, Service Tag, Express Service Code, (if applicable), and the Asset Tag. None of these fields can be modified. Identifies the CPU type, processor clock speed, bus speed, clock speed, and L2 cache size. States whether the processor is multiple-core capable and whether it supports 64-bit technology. Lists the type, size, speed, and channel mode (dual or single) of installed memory. Identifies any installed PCI or PCI Express cards. Displays current date and time settings. The computer attempts to boot from the sequence of devices specified in this list. Lists the order that the BIOS will search the available hard drives in the system.
Memory Info PCI Info Date/Time Boot Sequence HDD Boot Sequence
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Drives Diskette Drive (Internal default) This option enables or disables the floppy drive. The options are Off, USB, Internal, and Read Only. NOTE: If USB is selected, ensure that USB Controller setup option under Onboard Devices is set to On. Identifies and enables and disables the drives attached to the SATA connectors on the system board and lists the capacities for the hard drives. NOTE: These options appear as SATA 0 through SATA 3 for the mini tower, SATA 0 through SATA 2 for the desktop, and SATA 0 and SATA1 for the small form factor. Identifies and enables and disables the drives attached to the eSATA connector on the system board and lists the capacities for the hard drives.
SATA 0 through SATA n
External SATA SATA Operation
Options for mini tower and desktop computers: RAID Autodetect/AHCI (RAID if signed drives, otherwise AHCI) (RAID Autodetect/AHCI RAID Autodetect/ATA (RAID if signed drives, otherwise ATA) default for mini tower and RAID On (SATA is configured for RAID on every boot) desktop computers) NOTE: When in Autodetect mode, the computer configures the drive as RAID if a RAID signature is detected on the drive. Otherwise the drive will be configured as AHCI or ATA. (AHCI default for small form factor computers) Options for small form factor computers: AHCI ATA SMART Reporting (Off default) This setting determines whether integrated drive errors are reported or not during system startup.
Onboard Devices Integrated NIC (On default) Enables or disables the integrated NIC controller. Settings are Off, On, On w/ PXE, or On w/RPL. When the On w/ PXE or the On w/RPL setting is active, if a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list. Enables or disables the onboard audio controller. Enables or disables the internal USB controller. No Boot enables the controller but disables the ability to boot from a USB device. NOTE: Operating systems with USB support will recognize USB floppy drives regardless of the No Boot setting.
Integrated Audio (On default) USB Controller (On default)
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USB 0 through 5 (On default) Front USB Ports (On default) LPT Port Mode (PS/2 default)
Enables or disables the USB ports on the back of the computer. Enables or disables the front USB ports. Determines the mode of operation of the internal parallel port. AT configures the port for AT compatibility. PS/2 configures the port for PS/2 compatibility. EPP configures the port for the Enhanced Parallel Port bidirectional protocol. ECP configures the port for the Extended Capability Port bidirectional protocol. NOTE: If you set the LPT Port Mode to ECP, the LPT Port DMA appears in the option menu. Determines the address that the built-in parallel port uses. Determines how the serial port operates. Auto, the default setting, automatically configures a connector to a particular designation (COM1 or COM3). Determines how the serial port operates. Auto, the default setting, automatically configures a connector to a particular designation (COM2 or COM4). Enables or disables the integrated legacy PS/2 mouse controller.
LPT Port Address Serial Port #1 (Auto default) Serial Port #2 (Auto default) PS/2 Mouse Port
Video Primary Video (Auto default) This setting specifies which video controller is primary when there are two video controllers available (PCI, Onboard, Auto, and PEG). This selection only matters if there are two video controllers present. When Auto is selected, the add-in video controller will be used. NOTE: A PCI Express graphics card will override the integrated video controller. This setting configures the amount of system memory that is reserved for the integrated video controller. The settings are Auto, 16MB, 32MB, 64MB, 128MB, or Off.
Video Memory Size (64MB default)
Performance
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HDD Acoustic Mode (Bypass default)
Bypass Your computer does not test or change the current acoustics mode setting. Quiet The hard drive operates at its most quiet setting. Suggested The hard drive operates at the level suggested by the drive manufacturer. Performance The hard drive operates at its maximum speed. NOTE: Switching to performance mode may cause the drive to be noisier, but its performance is not affected. Changing the acoustics setting does not alter your hard-drive image.
Security Unlock Setup When an administrator password is being used, allows the user access to modify system setup settings. Enter the administrator password at the prompt to unlock system setup. If the correct password is not entered here, the user can view but not modify system setup fields. Displays the current status of your system setup programs password security feature and allows you to verify and assign a new admin password. Displays the current status of the system's password security feature and allows a new system password to be assigned and verified.
Admin Password System Password (Not Set default)
Drive 0-n Password Displays the current status of the hard drives password security feature and allows a new hard drive password to be assigned and verified. (Not Set default) Determines the interaction between the System password and the Admin password. (Unlocked default) Locked prevents a user without a valid Admin password from being able to modify the System password. Unlocked allows a user with a valid System password to modify the system password. Password Changes
Chassis Intrusion When enabled and the switch installed, this option alerts the user, during the next
(On-Silent default)
computer start-up, that the computer cover has been opened. The settings are On, OnSilent (default setting), and Off. Acknowledges and clears a chassis intrusion alert.
Intrusion Alert
TPM Security (Off default) TPM Activation (Deactivate default)
Enables or disables the Trusted Platform Module security device. Activates or deactivates the Trusted Platform Module security device. The Clear option clears any data stored by a user that has previously activated and used TPM. NOTE: In order to activate Trusted Platform Module, the TPM Security option must be set to On.
Non-Execute Disable Enables or disables Execute Disable memory protection technology. (On default)
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Power Management AC Recovery (Off default) Determines how the system responds when AC power is re-applied after a power loss. Off commands the system to stay off when the power is re-applied. You must press the front-panel power button before the system turns on. On commands the system to turn on when the power is re-applied. Last commands the system to return to the last power state the system was in just before it was turned off. Sets the computer to automatically turn on. Off disables this feature. Everyday turns the computer on every day at the time set in Auto Power Time. Weekdays turns the computer on every day from Monday through Friday at the time set in Auto Power Time. NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector. Sets time to automatically turn on the computer. Time is kept in the standard 12-hour format (hours:minutes). Change the startup time by pressing the right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time fields. Low Power Mode (On default) Remote Wake-Up (Off default) When Low Power Mode is selected, remote wakeup events will no longer power up the computer from Hibernate or Off via the onboard network controller. This option allows the system to power up when a Network Interface Controller or Remote Wakeup-capable modem receives a wake up signal. On is the default setting. On w/ Boot to NIC will allow the computer to attempt to boot from a network prior to using the boot sequence. NOTE: Normally, the system can be powered up remotely from suspend mode, hibernate mode, or when powered off. When Low Power Mode (in the Power Management menu) is enabled, the system can only be powered up remotely from Suspend. Sets the computers suspend mode. The options are S1, a suspend state in which the computer is running in a low-power mode, and S3, a suspend state in which the power is reduced or turned off for many components, however, system memory remains active.
Auto Power On (Off default)
Auto Power Time
Suspend Mode (S3 default)
Maintenance Service Tag ASF Mode (On default) Load Defaults Displays the service tag for your computer. This setting controls the ASF functionality. On enables full ASF functionality, Alert Only sends ASF messages on the event or error, and Off disables all ASF functionality. Restores system setup options to their factory defaults.
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Event Log
Allows you to view the Event Log. Entries are marked R for Read and U for Unread. Mark All Entries Read puts an R to the left of all the entries. Clear Log clears the Event Log.
POST Behavior Fastboot (On default) Numlock Key (On default) POST Hotkeys When enabled, this feature reduces computer startup time by bypassing some compatibility steps. Off does not skip any steps during computer startup. On starts the system more quickly. Determines the functionality of the numeric keys on the right side of your keyboard. Off commands the right keypad keys to function as arrows. On commands the right keypad keys to function as numbers. Determines whether the sign-on screen displays a message stating the keystroke sequence that is required to enter the Setup program or the Quickboot feature. Setup & Boot Menu displays both messages (F2=Setup and F12=Boot Menu). Setup displays the setup message only (F2=Setup). Boot Menu displays the Quickboot message only (F12=Boot Menu). None displays no message. When set to Report (enabled) and an error is detected during POST, the BIOS will display the error message and prompt you to press <F1> to continue or press <F2> to enter system setup. When set to Do Not Report (disabled) and an error is detected during POST, the BIOS will display the error message and continue booting the system.
Keyboard Errors
NOTE: To boot to a USB device, the device must be bootable. To ensure that a device is bootable, check the device documentation.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to restart your computer to a USB device, such as a floppy drive, memory key, or CD-RW drive. NOTE: If you are booting to a USB floppy drive, you must first set Diskette Drive to Off in system setup (see "System Setup" on page 257). 1 If you are booting to a USB device, connect the USB device to a USB connector (see "Front View" on page 21 for mini tower computers, or "Front View" on page 97 for desktop computers). 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.
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If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer (see "Turning Off Your Computer" on page 19) and try again. 4 Use the arrow keys to select Continue. The Boot Device Menu appears, listing all available boot devices. 5 Use the arrow keys to select the appropriate device (for the current boot only). NOTE: To boot to a USB device, the device must be bootable. To ensure that a device is bootable, check the device documentation.
Changing Boot Sequence for Future Boots
1 Enter system setup (see "Entering System Setup" on page 257). 2 Use the left- and right-arrow keys to highlight the Boot menu option, then press <Enter> to access the menu. NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to highlight the appropriate Boot Device option (1st - 4th Boot Device are available options). 4 Press the up- and down-arrow keys to move through the list of devices. 5 Press <Enter> to select a device to be the 1st, 2nd, 3rd, or 4th Boot Device, (as applicable).
Booting to a USB Device

NOTE: To boot to a USB device, the device must be bootable. To ensure that your device is bootable, check the device documentation.
Memory Key
1 Insert the memory key into a USB port and restart the computer. 2 When F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>. The BIOS detects the device and adds the USB device option to the boot menu. 3 From the boot menu, select the number that appears next to the USB device. The computer boots to the USB device.
Floppy Drive
1 In system setup, set the Diskette Drive option to USB. 2 Save and exit system setup. 3 Connect the USB floppy drive, insert a bootable floppy, and re-boot the system.
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Jumper Settings
Mini Tower, Desktop, and Small Form Factor Computers
NOTE: The mini tower system board is displayed, but the jumper location is in the same location for all computers.
Jumper PSWD
Setting
Description Password features are enabled (default setting). Password features are disabled.
jumpered
unjumpered
Clearing Forgotten Passwords

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: This process erases both the system and administrator passwords. 1 Follow the procedures in "Before You Begin" on page 19. 2 If clearing the password on a small form factor computer, remove the hard drive (see "Drives" on page 205).
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3 Locate the 2-pin password jumper (PSWD) on the system board, and remove the jumper to clear the password (see "Jumper Settings" on page 265). 4 If clearing the password on a small form factor computer, install the hard drive (see "Drives" on page 205). 5 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 6 Connect your computer and monitor to electrical outlets, and turn them on. 7 After the Microsoft Windows desktop appears on your computer, shut down your computer. (see "Turning Off Your Computer" on page 19) 8 Turn off the monitor and disconnect it from the electrical outlet. 9 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board. 10 Open the computer cover (see "Removing the Computer Cover" on page 39 for mini tower computers, "Removing the Computer Cover" on page 177 for desktop computers and "Removing the Computer Cover" on page 203 for small form factor computers). 11 Remove the hard drive ("Removing a Hard Drive" on page 208). 12 Locate the 2-pin password jumper on the system board and attach the jumper to reenable the password feature. 13 Replace the hard drive ("Installing a Hard Drive" on page 210). 14 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
computer.
15 Connect your computer and devices to electrical outlets, and turn them on. NOTE: This procedure enables the password feature. When you enter system setup, both system and administrator password options appear as Not Setmeaning that the password feature is enabled but no password is assigned (see "Entering System Setup" on page 257). 16 Assign a new system and/or administrator password.
Clearing CMOS Settings

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 19. NOTE: CMOS settings will not be cleared, if power is not removed from the system. 2 If clearing the CMOS setting on a small form factor computer, remove the hard drive (see "Removing a Hard Drive" on page 208). 3 Reset the current CMOS settings:
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Locate the password and CMOS jumpers. Password (PSWD) and CMOS (RTC_RST) jumpers are on the system board (see "Jumper Settings" on page 265). Remove the password jumper plug from its pins. Place the password jumper plug on the RTC_RST pins and wait approximately 5 seconds. Remove the jumper plug from the RTC_RST pins and place it back on the password pins.
4 If clearing the CMOS setting on a small from factor computer, install the hard drive (see "Installing a Hard Drive" on page 210). 5 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
computer.
HyperTransport and Dual-Core Technology

HyperTransport technology can increase overall computer performance by removing I/O bottlenecks, increasing system bandwidth, and reducing system latency. A fully integrated DDR memory controller allows a direct connection between the processor and the main memory. Dual-Core is a technology in which two physical computational units exist inside a single processor package, thereby increasing computing efficiency and multi-tasking ability. While many programs can benefit from HyperTransport and dual-core technology, some programs may have not been optimized for them and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using HyperTransport or dual-core technology with your software. To determine if your computer is using HyperTransport technology, check the system setup option for HyperTransport under the Performance tab (see "System Setup" on page 257).
Power Management
Your computer can be set to use less power when you are not working. You control the power usage through the operating system installed on your computer and certain option settings in system setup. These periods of reduced power are called "sleep modes." NOTE: All components installed in the computer must support the hibernate and/or standby mode feature(s) and have the appropriate drivers loaded to enter either of these sleep modes. For more information, see the manufacturers documentation for each component. Standby. In this sleep mode, power is reduced or turned off for most components, including the cooling fans. However, system memory remains active. Hibernate. This sleep mode reduces power consumption to a minimum by writing all data in system memory to a hard drive and then removing system power. Waking up from this mode restarts the computer, and the memory contents are restored. Operation then resumes where the computer left off when it entered the hibernation mode.
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Shutdown. This sleep mode removes all power from the computer except a small auxiliary amount. As long as the computer remains connected to an electrical outlet, it can be automatically or remotely started. For example, the Auto Power On option in system setup allows the computer to automatically start at a specified time. Also, your network administrator can remotely start your computer using a power management event such as Remote Wake Up.
The following table lists the sleep modes and the methods you can use to wake the computer from each mode.
Sleep Mode Standby Wake-Up Methods (Windows XP) Press the power button Auto power on Move or click the mouse Type on the keyboard USB device activity Power management event
Hibernate
Press the power button Auto power on Power management event Press the power button Auto power on Power management event
Shutdown
NOTE: For more information on power management, see your operating system documentation.
About RAID Configurations

NOTICE: In order to use the migrating option to convert a RAID configuration without losing data, your hard drive must initially be set up as a single drive RAID 0 array before the operating system is loaded onto the drive (see "Using the NVIDIA MediaShield ROM Utility" on page 271 for instructions). This section provides an overview of the RAID configuration that you may have selected when you purchased your computer. A number of RAID configurations are available in the computer industry for different types of uses. The Dell mini tower and desktop models of your OptiPlex computer support RAID level 0 and RAID level 1. (RAID support is not available for the small form factor model.) A RAID level 0 configuration is recommended for high-performance programs, while RAID level 1 is recommended for users that desire a high level of data integrity. NOTE: RAID levels do not represent a hierarchy. A RAID level 1 configuration is not inherently better or worse than a RAID level 0 configuration. The NVIDIA RAID controller on your computer can only create a RAID level configuration using two physical drives. The drives should be the same size to ensure that the larger drive does not contain unallocated (and therefore unusable) space. 268
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NOTE: If you purchased your Dell computer with RAID, your computer has been configured with two hard drives that are the same size.
Verifying That RAID Is Working

Your computer displays information pertaining to your RAID configuration at start-up, before loading the operating system. If RAID is not configured, the message none defined appears under RAID Volumes, followed by a list of the physical drives installed in your computer. If a RAID volume is identified, you can then check the Status field to determine the current state of your RAID configuration. The Status field contains information about the following conditions: Normal Your RAID configuration is functioning properly. Degraded One of your hard drives has failed. The computer is still bootable; however, RAID is not functioning and data is not being copied to the other drive. Rebuild Following a degraded condition, the computer has detected the replacement/connection of a secondary hard drive and will automatically restore the RAID configuration the next time the operating system loads.
RAID Level 0 Configuration

NOTICE: Because a RAID level 0 configuration provides no data redundancy, a failure of one drive results in the loss of all data. To protect your data when using a RAID level 0 configuration, perform regular backups. RAID level 0 uses a storage technique known as data striping to provide a high data-access rate. Data striping is a method of writing consecutive segments, or stripes, of data sequentially across the physical drive(s) to create a large virtual drive. Data striping allows one of the drives to read data while the other drive is searching for and reading the next block.
serial ATA RAID configured for RAID level 0
segment 1 segment 3 segment 5 hard drive 1
segment 2 segment 4 segment 6 hard drive 2
Another advantage of a RAID level 0 configuration is that it utilizes the full storage capacities of the drives. For example, two 120-GB hard drives combine to provide 240 GB of hard drive space on which to store data. 269
Advanced Features
NOTE: In a RAID level 0 configuration, the size of the configuration is equal to the size of the smallest drive multiplied by the number of drives in the configuration.
RAID Level 1 Configuration

RAID level 1 uses a data-redundancy storage technique known as mirroring to enhance data integrity. When data is written to the primary drive, the data is also duplicated, or mirrored, on the second drive in the configuration. A RAID level 1 configuration sacrifices high data-access rates for its data redundancy advantages.
serial ATA RAID configured for RAID level 1
segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1
segment 1 duplicated segment 2 duplicated segment 3 duplicated segment 4 duplicated segment 5 duplicated segment 6 duplicated hard drive 2
If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive. NOTE: In a RAID level 1 configuration, the size of the configuration is equal to the size of the smallest drive in the configuration.
Configuring Your Hard Drives for RAID

Your computer can be configured for RAID, even if you did not select a RAID configuration when the computer was purchased. For an explanation of RAID levels and their requirements, see "About RAID Configurations" on page 268. For information on how to install a hard drive, see "Installing a Hard Drive" on page 65 for your mini tower computer or "Installing a Hard Drive" on page 126 for your desktop computer. You can use one of two methods to configure RAID hard drive volumes. The first method uses the NVIDIA MediaShield ROM utility and is performed before you install the operating system onto the hard drive. The second method uses NVIDIA MediaShield and is performed after you have installed the operating system and NVIDIA RAID drivers.Both methods require that you set your computer to RAIDenabled mode before you begin. 270
Advanced Features
Setting Your Computer to RAID-Enabled Mode
1 Enter system setup (see "Entering System Setup" on page 257). 2 Press the up- and down-arrow keys to highlight Drives, then press <Enter>. 3 Press the up- and down-arrow keys to highlight the applicable SATA drive, then press <Enter>. 4 Press the left- and right-arrow keys to highlight RAID On, and then press <Enter>. Repeat the process, as needed, for each SATA hard drive. NOTE: For more information about RAID options, see "System Setup Options" on page 258. 5 Press <Esc>, press the left- and right-arrow keys to highlight Save/Exit, and then press <Enter> to exit system setup and resume the boot process.
Using the NVIDIA MediaShield ROM Utility

NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want to keep before continuing. NOTE: Do not use the following procedure to migrate an existing RAID configuration. See "Converting From One RAID Configuration to Another RAID Configuration" on page 273. Hard drives of any size may be used to create a RAID configuration. Ideally, however, the drives should be of equal size to avoid unallocated or unused space. For an explanation of RAID levels and their requirements, see "About RAID Configurations" on page 268. For information on how to install a hard drive, see "Installing a Hard Drive" on page 65 for your mini tower computer or "Installing a Hard Drive" on page 126 for your desktop computer. 1 Enable RAID for each applicable hard drive on your computer (see "Setting Your Computer to RAIDEnabled Mode" on page 271). 2 Restart the computer. 3 Press <Ctrl><n> when prompted to enter the RAID BIOS. NOTE: If the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;
then shut down your computer and try again.
The Define a New Array window appears. 4 Press <Tab> to navigate to the RAID Mode field. To create a RAID 0 configuration, use the arrow keys to select Striping. To create a RAID 1 configuration, use the arrow keys to select Mirroring. 5 Press <Tab> to navigate to the Free Disks field. 6 Use the up- and down-arrow keys to select a hard drive to include in the RAID array and then use the right-arrow key to move the selected drive from the Free Disks field to the Array Disks field. Repeat for each disk you want to include in the RAID array. NOTE: Your computer supports a maximum of two drives per RAID array.
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7 After assigning the hard drives to an array, press <F9>. The Clear disk data prompt appears. NOTICE: You will lose all data on the selected drives in the next step. 8 Press <y> to clear all data from the selected drives. The Array List window appears. 9 To review the details of the array that you set up, use the arrow keys to highlight the array in the Array Detail window and press <Enter>. The Array Detail window appears. NOTE: To delete an array, use the arrow keys to select the array and press <d>. 10 Press <Enter> to return to the previous screen. 11 Press <Ctrl><x> to exit the RAID BIOS.
Using NVIDIA MediaShield

NVIDIA MediaShield allows you to create, view, and manage RAID configurations. NOTE: Use NVIDIA MediaShield to create a RAID configuration only when you are adding a new hard drive to an existing (non-RAID) single-hard-drive computer, and you want to configure the new drive into a RAID array. Hard drives of any size may be used to create a RAID configuration using NVIDIA MediaShield. Ideally, however, the drives should be of equal size to avoid unallocated or unused space. For an explanation of RAID levels and their requirements, see "About RAID Configurations" on page 268.
Creating a RAID Array
NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want to keep before continuing. NOTE: Do not use the following procedure to migrate an existing RAID configuration (see "Converting From One RAID Configuration to Another RAID Configuration" on page 273. 1 Enable RAID on your hard drives (see "Setting Your Computer to RAID-Enabled Mode" on page 271). 2 After rebooting your computer, launch NVIDIA MediaShield. 3 Click Create under System Tasks. The NVIDIA Create Array Wizard appears and lists the disks that are available for configuration. 4 Click Next. 5 Click Custom, then click Next. 6 Use the drop-down box to select Striping (RAID 0) or Mirroring (RAID 1). 7 Click Next. The Free Disk Selection window appears. NOTE: Only RAID-enabled hard drives are listed as free disks. 272
Advanced Features
8 Click to select the drives that will make up the RAID configuration, click Next, and then click Next again. NOTE: Your computer supports a maximum of two drives per RAID array. The Clearing System Data window appears. NOTICE: The Clear System Data option deletes all data on the selected drive. 9 Click Next. 10 Click Finish to create the RAID configuration. The MediaShield RAID management utility window appears and lists the array along with any other installed hard drives.
Deleting a RAID Array
NOTICE: While this procedure deletes the RAID 1 volume, it also splits the RAID 1 volume into two non-RAID hard drives with a partition, and leaves any existing data files intact. Deleting a RAID 0 volume, however, destroys all data on the volume. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will become unbootable. 1 Launch NVIDIA MediaShield. 2 Click to select the array you want to delete. 3 Click Delete Array in the System Tasks pane. The NVIDIA Delete Array Wizard appears. 4 Click Next. A confirmation screen appears with the name and size of the array that you have marked for deletion. 5 Click Finish to delete the RAID configuration. The MediaShield RAID management utility window appears and lists any remaining arrays along with any other installed hard drives.
Converting From One RAID Configuration to Another RAID Configuration
NOTICE: In order to use the migrating option to convert a RAID configuration without losing data, your hard drive must initially be set up as a single drive RAID 0 array before the operating system is loaded onto the drive (see "Using the NVIDIA MediaShield ROM Utility" on page 271 for instructions). NVIDIA MediaShield utilizes a one-step process known as migrating to change the current state of a disk or array without losing any data. If needed, additional hard drives can be added to an existing array, including a single-drive RAID 0 configuration for conversion to a two-drive RAID 0 configuration; however, the capacity of the resulting array must be equal to or greater than the size of the original configuration.
Advanced Features
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RAID 1 to RAID 1 conversions cannot be performed using the migrating process. NOTICE: Additional hard drives to be used in the (migrated) array must be no smaller than any of the drives in the current configuration. NOTE: Ensure that all drives to be used in the RAID configuration are RAID-enabled (see "Setting Your Computer to RAID-Enabled Mode" on page 271.) 1 Launch NVIDIA MediaShield. 2 Click to select the array you want to convert. 3 Click Convert Array in the System Tasks pane. The NVIDIA Convert Array Wizard appears. 4 Click Next. 5 Under RAID Mode Selection, select Mirroring or Striping from the drop-down menu. 6 Click Next. NOTICE: You will lose all data on the selected drives in the next step. 7 Under Free Disk Selection, select the hard drive(s) you want to include in the (migrated) array by clicking the checkbox beside it. 8 Click Finish. The MediaShield RAID management utility window appears and displays the status of the upgrade/migration process along with any other installed hard drives. NOTE: The time it takes to convert an array depends on several factors, such as the speed of the processor,
the type and size of the hard drive being used, the operating system, and so on.
Rebuilding a RAID Configuration
If one of the hard drives in a RAID array fails, you can rebuild the array by restoring the data to a replacement drive. NOTE: Rebuilding an array can be performed only on RAID 1 configurations. 1 Launch NVIDIA MediaShield. 2 Click to select your RAID configuration (Mirroring) in the management utility window. 3 Select Rebuild Array in the System Tasks pane. The NVIDIA Rebuild Array Wizard appears. 4 Click Next.
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Advanced Features
5 Select the hard drive you want to rebuild by clicking the checkbox beside it. 6 Click Next. 7 Click Finish. The MediaShield RAID management utility window appears and displays the status of the rebuild process. NOTE: You can use your computer while the computer is rebuilding the array. NOTE: You can use any available (RAID-enabled) free disk to rebuild an array.
Enabling Cool n Quiet Technology

The Cool n Quiet technology controls your computers processor performance automatically, dynamically adjusting the operating frequency and voltage, according to the task at hand. When an application does not require full performance, significant amounts of power can be saved. performance is designed to still be responsive, with maximum processor performance being delivered when required, and automatic power savings when possible. 1 Click on the StartSettingsControl PanelPower Options to access the Power Options Properties window. 2 From the Power Schemes tab, click the Power Schemes drop-down menu and select Minimal Power Management and then click OK. Cool n Quiet technology is now enabled.
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Removing the Chassis Intrusion Switch

1 Follow the procedures in "Before You Begin" on page 19. 2 If removing the chassis intrusion switch on a small form factor computer, remove the hard drive (see "Drives" on page 205). 3 Disconnect the chassis intrusion switch cable from the system board (see "System Board Components" on page 28 for mini tower computers or "System Board Components" on page 102 for desktop computers or "System Board Components" on page 190 for small form factor computers). Note the routing of the chassis intrusion cable as you remove it from the chassis. Chassis hooks may hold the cable in place inside the chassis. 4 Slide the chassis intrusion switch out of its slot, and remove the switch and its attached cable from the computer.
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Mini Tower Computer
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Desktop Computer
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Replacing the Chassis Intrusion Switch

1 Gently slide the chassis intrusion switch into its slot and reconnect the cable to the system board. 2 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
Resetting the Chassis Intrusion Detector

1 Turn on (or restart) your computer. 2 When the blue DELL logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again. 3 Select the Chassis Intrusion option and then press the left- or right-arrow key to select Reset. Change the setting to On, On-Silent, or Disabled. NOTE: The default setting is On-Silent.
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4 Press <Esc>, press the left- and right-arrow keys to highlight Save/Exit, and then press <Enter> to restart the computer and implement your changes.
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Battery
Replacing the Battery
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. The battery may need replacing if an incorrect time or date is displayed during the boot routine along with a message such as: Time-of-day not set please run SETUP program or Invalid configuration information please run SETUP program or Strike the F1 key to continue, F2 to run the setup utility To determine whether you need to replace the battery, reenter the time and date in system setup and exit the program to save the information. Turn off your computer and disconnect it from the electrical outlet for a few hours; then reconnect the computer, turn it on, and enter system setup (see "Entering System Setup" on page 257). If the date and time are not correct in system setup, replace the battery. You can operate your computer without a battery; however, without a battery, the configuration information is erased if the computer is turned off or unplugged from the electrical outlet. In this case, you must enter system setup and reset the configuration options. CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturers instructions. To remove the battery:
Battery
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1 If you have not already done so, make a copy of your configuration information, found in system setup (see "System Setup" on page 257). 2 Follow the procedures in "Before You Begin" on page 19. 3 If you have a Small Form Factor chassis, remove the hard disk drive to access the battery on the system board (see "Removing a Hard Drive" on page 208). 4 Locate the battery socket (see "System Board Components" on page 28 for mini tower computers or "System Board Components" on page 102 for desktop computers or "System Board Components" on page 190 for small form factor computers). NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
battery. a b
NOTICE: To avoid damage to the battery connector, you must firmly support the connector while removing the
5 Remove the system battery. Support the battery connector by pressing down firmly on the positive side of the connector. While supporting the battery connector, press the battery tab away from the positive side of the connector and pry the battery it up out of the securing tabs at the negative side of the connector.
1
1 4
system battery battery socket tab Battery
positive side of battery connector
battery socket
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battery. a b c
NOTICE: To avoid damage to the battery connector, you must firmly support the connector while replacing the
6 Install the new system battery. Support the battery connector by pressing down firmly on the positive side of the connector. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector. Press the battery straight down into the connector until it snaps into place.
7 If you have a Small Form Factor chassis, install the hard disk drive (see "Installing a Hard Drive" on page 210). 8 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 9 Enter system setup and restore the settings you recorded in step 1 (see "Entering System Setup" on page 257). 10 Properly dispose of the old battery as described in the Product Information Guide.
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Replacing the System Board
Removing the System Board: Mini Tower, Desktop, and Small Form Factor Computers
1 Follow the procedures in "Before You Begin" on page 19. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 2 Remove any components that restrict access to the system board such as: the (optical drive(s), floppy drive, hard drive, and I/O panel (as applicable). 3 Remove the processor and heat sink assembly: Mini Tower: see "Processor" on page 83 Desktop: see "Processor" on page 179 Small Form Factor: see "Processor" on page 243
4 Disconnect all cables from the system board. 5 Remove the screws from the system board. "Mini Tower System Board Screws" on page 288 "Desktop System Board Screws" on page 289 "Small Form Factor System Board Screws" on page 290
6 Slide the system board assembly toward the front of the computer, and then lift the board up and away.
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Mini Tower System Board Screws

1 2
mini tower system board
screws (8)
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Desktop System Board Screws

1 2
desktop system board
screws (8)
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Small Form Factor System Board Screws

1 2
small form factor system board
screws (6)
Place the system board assembly that you just removed next to the replacement system board to ensure it is identical.
Replacing the System Board: Mini Tower, Desktop, and Small Form Factor Computers
1 Gently align the board into the chassis and slide it toward the back of the computer. 2 Using the screws, secure the system board to the chassis. 3 Replace any components and cables that you removed from the system board. 4 Reconnect all cables to their connectors at the back of the computer. 5 Replace the computer cover (see "Replacing the Computer Cover" on page 297).
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Memory
Your computer supports non-ECC DDR2 memory only. For more information on the type of memory supported by your computer, see the "Memory" section of the specifications for your computer: "Mini Tower Computer (Model #DCSM) Specifications" on page 31 "Desktop Computer (Model # DCNE) Specifications" on page 105 "Small Form Factor Computer (Model # DCCY) Specifications" on page 193 NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell Support website at support.dell.com. NOTE: Memory purchased from Dell is covered under your computer warranty.
DDR2 Memory Overview

Dual-channel DDR2 memory modules should be installed in pairs of matched memory size. If the DDR2 memory modules are not installed with the same amount of memory in each channel, the computer will continue to operate, but with a slight reduction in performance. See the label in the upper-right corner of the module to determine the modules capacity.
NOTICE: Do not install ECC memory modules. Doing so may cause the system not to boot or otherwise impact performance. NOTE: Always install DDR2 memory modules in the order indicated on the system board. The recommended memory configurations are: A pair of matched memory modules installed in connectors DIMM1 and DIMM2 or A memory module installed in connector DIMM1 or
Memory
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A pair of matched memory modules installed in connectors DIMM1 and DIMM2 and another matched pair installed in connectors DIMM3 and DIMM4
Be sure to install a single memory module in DIMM1, the connector closest to the edge of the system board, before you install modules in the other connectors.
Mini Tower, Desktop, and Small Form Factor Matched Pairs
B A
A B
matched pair of memory modules in connectors DIMM1 and DIMM2 (white securing clips) matched pair of memory modules in connectors DIMM3 and DIMM4 (black securing clips).
Addressing Memory With 4-GB or Greater Configurations (32-bit Operating Systems Only)
This computer supports a maximum of 8 GB of memory. Current 32-bit operating systems, such as Microsoft Windows XP can use a maximum of 4 GB of address space; however, the amount of , memory available to the operating system is less than that installed. Certain components within the computer require address space in the 4-GB range. Any address space reserved for these components cannot be used by computer memory. The following components require memory address space: 292 System ROM APIC(s) Integrated PCI devices, such as network connectors and SCSI controllers PCI cards Graphics card(s) PCI Express cards (if applicable)
Memory
At start-up, the BIOS identifies the components that require address space. The BIOS dynamically calculates the amount of reserved address space required. The BIOS then subtracts the reserved address space from 4 GB to determine the amount of usable space. If the total installed computer memory is less than the usable address space, all installed computer memory is available for use only by the operating system. If the total installed computer memory is equal to or greater than the usable address space, a portion of installed memory is not available for use by the operating system.
Removing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4. NOTICE: Removing memory modules from DIMM3 and DIMM4 on the desktop computer requires you to remove the optical drive (see "Optical Drive" on page 115). Failure to do so may cause damage to the memory module and the DIMM socket. 1 Follow the procedures in "Before You Begin" on page 19. 2 If you are using: a desktop computer: remove the optical drive (see "Removing an Optical Drive" on page 115). a small form factor computer: first remove the optical drive (see "Removing an Optical Drive" on page 215)then remove the floppy drive or Media Card Reader. (see "Removing a Floppy Drive or Media Card Reader" on page 217).
3 Carefully press out the securing clip at each end of the memory module connector.
2
Memory
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securing clip (2)
memory module
4 Remove the memory module. If you are replacing a memory module, see "Installing Memory" on page 294. 5 If you are using: a desktop computer: replace the optical drive (see "Installing an Optical Drive" on page 116). a small form factor computer: first replace the floppy drive or media card reader (see "Installing a Floppy Drive or Media Card Reader" on page 220) and then replace the optical drive (see "Installing an Optical Drive" on page 216).
Installing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. NOTE: Memory purchased from Dell is covered under your computer warranty. 1 Follow the procedures in "Before You Begin" on page 19. 2 If you are using: a desktop computer: remove the optical drive (see "Removing an Optical Drive" on page 115). a small form factor computer: first remove the optical drive (see "Removing an Optical Drive" on page 215) and then remove the floppy drive or media card reader (see "Removing a Floppy Drive or Media Card Reader" on page 217).
3 Press out the securing clip at each end of the memory module connector.
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Memory
memory connector closest to processor
connector
securing clips (2)
4 Align the notch on the bottom of the module with the crossbar in the connector.
3 2
4 1 4 cutouts (2) crossbar 2 memory module 3 notch
NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 5 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
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6 If you are using: a desktop computer: replace the optical drive (see "Installing an Optical Drive" on page 116). a small form factor computer: first replace the floppy drive or media card reader (see "Installing a Floppy Drive or Media Card Reader" on page 220) and then replace the optical drive (see "Installing an Optical Drive" on page 216).
7 Replace the computer cover (see "Replacing the Computer Cover" on page 297). 8 The computer detects that the new memory does not match the existing configuration information and generates the following message: The amount of system memory has changed. Strike the F1 key to continue, F2 to run the setup utility 9 Press <F2> to enter system setup and check the value for System Memory. The computer should have changed the value of System Memory to reflect the newly installed memory. Verify the new total. If it is correct, skip to step 11. 10 If the memory total is incorrect, turn off and disconnect your computer and devices from their electrical outlets. Open the computer cover and check the installed memory modules to ensure that they are seated properly in their sockets. Then repeat steps 7, 8, and 9. 11 When the System Memory total is correct, press <Esc> to exit system setup. 12 Run the Dell Diagnostics (see "Dell Diagnostics" on page 327) to verify that the memory modules are operating properly.
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Memory
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Replacing the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra parts are left inside the computer. 3 To replace the cover:
a b
Align the bottom of the cover with the hinge tabs located along the bottom edge of the computer. Using the hinge tabs as leverage, rotate the cover downward until it snaps into place.
Ensure that the cover is seated correctly before moving the computer.
computer.
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After you remove and replace the cover, the chassis intrusion detector, if installed and enabled, causes the following message to appear on the screen at the next computer start-up: ALERT! Cover was previously removed. 5 Reset the chassis intrusion detector in System Setup by changing Chassis Intrusion to On or OnSilent (see "System Setup" on page 257). NOTE: If an administrator password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector.
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Cleaning Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Computer, Keyboard, and Monitor

CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. Use a can of compressed air to remove dust from between the keys on the keyboard. NOTICE: To prevent damage to the antiglare coating, do not wipe the display with soap or alcohol. To clean your monitor screen, lightly dampen a soft, clean cloth with water. You can also use a special screen-cleaning tissue or solution suitable for the monitors antistatic coating. Wipe the keyboard, computer, and monitor plastics with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent. Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse
NOTICE: Disconnect the mouse from the computer before cleaning the mouse If your screen cursor skips or moves abnormally, clean the mouse.
Cleaning a Non-Optical Mouse

1 Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution. 2 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 3 Wipe the ball with a clean, lint-free cloth. 4 Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. 5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 6 Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers. 7 Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.
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Cleaning an Optical Mouse

Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution.
Floppy Drive
NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which, prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.
CDs and DVDs

NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To avoid damaging the surface, do not wipe in a circular motion around the disc. 2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc. For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.
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Reinstalling Drivers and the Operating System
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: You must use Microsoft Windows XP Service Pack 1 or later when you reinstall the Microsoft Windows XP operating system. NOTE: If you installed a unique image on your computer or if you had to reinstall your operating system, run the DSS utility. DSS is available on your optional Drivers and Utilities media and at support.dell.com.
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installedno further installation or configuration is needed. NOTICE: The optional Drivers and Utilities media may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system. Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you: Upgrade your operating system. Reinstall your operating system. Connect or install a new device.
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows Vista If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. 1 Click Start , and right-click Computer.
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2 Click Properties Device Manager. NOTE: The User Account Control window may appear. If you are an administrator, click Continue; otherwise,
contact your administrator to continue.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 302). Windows XP 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver.
Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities media is optional, and as such, may not ship with certain computers.
Using Windows Vista Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version. 1 Click Start , and right-click Computer. 2 Click Properties Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to enter the Device Manager.
3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 305) to return your computer to the operating state that existed before you installed the new driver.
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Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see "Enabling System Restore" on page 306), to return your computer to the operating state that existed before you installed the new driver.
Using the Optional Drivers and Utilities media
If using Device Driver Rollback or System Restore does not resolve your problem, (see "Restoring Your Operating System" on page 305), then reinstall the driver from the Drivers and Utilities media. NOTE: The Drivers and Utilities media is optional, and as such, may not ship with all computers. NOTE: To access device drivers and user documentation, you must use the Drivers and Utilities media while your
computer is running Windows.
Windows Vista 1 Save and close any open files, and exit any open programs. 2 Insert the Drivers and Utilities media. In most cases, the CD/DVD starts running automatically. If it does not, start Windows Explorer, click your CD/DVD drive directory to display the CD/DVD contents, and then double-click the autorcd.exe file. The first time that you run the CD/DVD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue. 3 From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). 4 At the welcome screen, click Next and wait for the CD/DVD to complete the hardware scan. 5 To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
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7 Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation. 8 At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file. If instructed to navigate to the driver files, click the CD/DVD directory on the driver information window to display the files associated with that driver.
Manually Reinstalling Drivers for Windows Vista
After extracting the driver files to your hard drive as described in the previous section, do the following: 1 Click Start , and right-click Computer. 2 Click Properties Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to enter the Device Manager.
3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver. 5 Click Driver Update Driver Browse my computer for driver software. 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver OK Next. 8 Click Finish and restart your computer.
Using the Windows XP Drivers and Utilities Media
1 Insert the Drivers and Utilities media. If this is your first time to use the Drivers and Utilities media, the Installation window opens to inform you that the media will begin the installation. Click OK and respond to the installation program prompts to complete the installation. 2 Click Next at the Welcome Dell System Owner screen. 3 Choose the appropriate selections for System Model, Operating System, Device Type, and Topic. 4 Click My Drivers in the Topic drop-down menu. The Drivers and Utilities media scans your computers hardware and operating system and then displays a list of device drivers for your system configuration. 5 Click the appropriate driver and follow the instructions to download the driver for your computer. To view a list of all available drivers for your computer, click Drivers in the Topic drop-down menu.
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To access the help files on the Drivers and Utilities media, click the question mark button or the Help link at the top of the screen.
Restoring Your Operating System

The Microsoft Windows operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore.
them.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover
Windows Vista
Starting System Restore
1 Click Start
2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to continue the desired action.
3 Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next.
Windows XP Creating a Restore Point

1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen.
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Restoring the Computer to an Earlier Operating State

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs Accessories System Tools, and then click System Restore. 2 Ensure that Restore my computer to an earlier time is selected and click Next. 3 Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in boldface type. 4 Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. 5 Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.
Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs Accessories System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next. 3 Click Next. The System Restore screen appears and the computer restarts. 4 After the computer restarts, click OK.
Enabling System Restore
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System.
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4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
Reinstalling Microsoft Windows Vista and Windows XP

Windows Vista The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, your computer boots
according to the devices specified in the system setup program.
5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. Windows XP NOTICE: You must use Windows XP Service Pack 1 or later when you reinstall your operating system.
Before You Begin

If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 303). If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 305) to return your operating system to the operating state it was in before you installed the new device driver. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows XP you need the following items: , Dell Operating System media Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities media to load any required drivers.
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To reinstall Windows XP perform all the steps in the following sections in the order in which they are , listed. The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions.
Booting From the Operating System Media
1 Save and close any open files and exit any open programs. 2 Insert the Operating System media. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press <F12> immediately after the DELL logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to select CD-ROM, and press <Enter>. 6 When the Press any key to boot from CD message appears, press any key.
Windows XP Setup
1 When the Windows XP Setup screen appears, press <Enter> to select To set up Windows now. 2 Read the information on the Microsoft Windows Licensing Agreement screen, and press <F8> to accept the license agreement. 3 If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and remove the media. 4 If you want to install a new copy of Windows XP, press <Esc> to select that option. 5 Press <Enter> to select the highlighted partition (recommended), and follow the instructions on the screen. The Windows XP Setup screen appears, and the operating system begins to copy files and install the devices. The computer automatically restarts multiple times. NOTICE: Do not press any key when the following message appears: Press any key to boot from the CD. NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your
computer.
6 When the Regional and Language Options screen appears, select the settings for your location and click Next. 308
7 Enter your name and organization (optional) in the Personalize Your Software screen, and click Next. 8 At the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next. 9 If the Modem Dialing Information screen appears, enter the requested information and click Next. 10 Enter the date, time, and time zone in the Date and Time Settings window, and click Next. 11 If the Networking Settings screen appears, click Typical and click Next. 12 If you are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration, enter your selections. If you are unsure of your settings, accept the default selections. Windows XP installs the operating system components and configures the computer. The computer automatically restarts. NOTICE: Do not press any key when the following message appears: Press any key to boot from the CD. 13 When the Welcome to Microsoft screen appears, click Next. 14 When the How will this computer connect to the Internet? message appears, click Skip. 15 When the Ready to register with Microsoft? screen appears, select No, not at this time and click Next. 16 When the Who will use this computer? screen appears, you can enter up to five users. 17 Click Next. 18 Click Finish to complete the setup, and remove the media. 19 Reinstall the appropriate drivers with the Drivers and Utilities media. 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite media sleeve.
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Troubleshooting Tips
Follow these tips when you troubleshoot your computer: If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. If a peripheral device does not work, ensure that the device is properly connected. If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem(s). If an error message occurs in a program, see the programs documentation.
Battery Problems
Fill out the "Diagnostics Checklist" on page 351 as you complete these checks. CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
R E P L A C E T H E B A T T E R Y If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Replacing the Battery" on page 283). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 351).
Card Problems
Fill out the "Diagnostics Checklist" on page 351 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
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NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer.
CHECK THE CARD SEATING AND CABLE 1 Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the computer cover (see "Removing the Computer Cover" on page 39 for mini tower computers, or "Removing the Computer Cover" on page 177 for desktop computers). 2 Ensure that each card is firmly seated in its connector. Reseat any loose cards. 3 Ensure that all cables are firmly connected to their corresponding connectors on the cards. If any cables appear loose, reconnect them. For instructions on which cables should be attached to specific connectors on a card, see the card's documentation. 4 Close the computer cover (see "Replacing the Computer Cover" on page 297), reconnect the computer and devices to electrical outlets, and then turn them on. TE S T T H E G R A P H I C S C A R D 1 Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the computer cover (see "Removing the Computer Cover" on page 39 for mini tower computers, or "Removing the Computer Cover" on page 177 for desktop computers). 2 Remove all cards except the graphics card (see "PCI, PCI Express Cards, and PS/2 Serial Port Adapters" on page 41 for mini tower computers, or "Removing a PCI Card" on page 138 for desktop computers). If your primary hard drive is connected to a drive controller card leave the drive controller card installed in the computer. 3 Close the computer cover (see "Replacing the Computer Cover" on page 297), reconnect the computer and devices to electrical outlets, and then turn them on. 4 Run the Dell Diagnostics (see "Dell Diagnostics" on page 327). TE S T T H E C A R D S 1 Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the computer cover (see "Removing the Computer Cover" on page 39 for mini tower computers, or "Removing the Computer Cover" on page 177 for desktop computers). 2 Reinstall one of the cards that you removed previously (see "PCI, PCI Express Cards, and PS/2 Serial Port Adapters" on page 41 for mini tower computers, or "Installing a PCI Card" on page 135 for desktop computers). 3 Close the computer cover, (see "Replacing the Computer Cover" on page 297), reconnect the computer and devices to electrical outlets, and then turn them on. 4 Run the Dell Diagnostics (see "Dell Diagnostics" on page 327). 5 If any of the tests fail, the card you just reinstalled is faulty and needs to be replaced. 6 Repeat this process until you have reinstalled all cards.
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Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer. Fill out the "Diagnostics Checklist" on page 351 as you complete these checks.
TE S T T H E D R I V E Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. Insert bootable media and restart the computer. C L E A N T H E D R I V E O R D I S K See "CDs and DVDs" on page 300. CHECK THE CABLE CONNECTIONS C H E C K F O R S O F T W A R E A N D H A R D W A R E C O N F L I C T S See "Resolving Software and Hardware Incompatibilities" on page 337. R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 327.
CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
ADJUST THE WINDOWS VOLUME CONTROL Click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up by clicking the slidebar and dragging it up. Ensure that the sound is not muted by clicking any boxes that are checked. C H E C K T H E S P E A K E R S A N D S U B W O O F E R See "Sound and Speaker Problems" on page 323.
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Problems writing to an Optical-RW drive
C L O S E O T H E R P R O G R A M S The Optical-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the Optical-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A O P T I C A L -RW D I S C See your computer documentation for information on Power Management modes (see "Power Management" on page 267).
Hard drive problems

RUN CHECK DISK 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for and attempt recovery of bad sectors. 7 Click Start.
E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
R U N T H E M O D E M H E L P E R D I A G N O S T I C S Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.)
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VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.
Keyboard Problems
CHECK THE KEYBOARD CABLE Ensure that the keyboard cable is firmly connected to the computer. Shut down the computer, reconnect the keyboard cable as shown in the Quick Reference Guide for your computer, and then restart the computer. Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. Remove keyboard extension cables and connect the keyboard directly to the computer. TE S T T H E K E Y B O A R D Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the original keyboard is faulty. R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 327. C H E C K F O R S O F T W A R E A N D H A R D W A R E C O N F L I C T S See "Resolving Software and Hardware Incompatibilities" on page 337.
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Fan Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer.
C H E C K T H E C A B L E C O N N E C T I O N S Ensure that the card fan cable is connected firmly to the card fan connector on the system board (see "System Board Components" on page 28 for mini tower computers, and "System Board Components" on page 102 for desktop computers).
Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
The computer does not start up

C H E C K T H E D I A G N O S T I C L I G H T S See "Diagnostic Lights" on page 330.
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL
OUTLET
The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
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A program stops responding

END THE PROGRAM 1 Press <Ctrl><Shift><Esc> simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task.
A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N If necessary, uninstall and then reinstall the program.
A solid blue screen appears

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer. Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. Ensure that the program is installed and configured properly. Verify that the device drivers do not conflict with the program. If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY U S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , O R CD S SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start M E N U
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R U N T H E D E L L D I A G N O S T I C S If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 327).
Media Card Reader Problems

NO DRIVE LETTER IS ASSIGNED When Microsoft Windows XP detects the media card reader, the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system. If the next logical drive after the physical drives is mapped to a network drive, Windows XP does not automatically assign a drive letter to the media card reader. To manually assign a drive for the media card reader: 1 Right-click My Computer and select Manage. 2 Select the Disk Management option. 3 Right-click the corresponding drive letter in the right pane that needs to be changed. 4 Select Drive Letter and Paths. 5 From the drop-down list, select the new drive letter assignment for the media card reader. 6 Click OK to confirm your selection. NOTE: Each slot in the media card reader is mapped to a drive letter. A media card reader slot only appears as a mapped drive when a media card is installed in it. If you attempt to access a drive that is mapped to an empty media card reader slot, you are prompted to insert media. FLEXBAY DEVICE IS DISABLED There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed. If the FlexBay device is physically installed, but it is not running, check to see if it is enabled in the BIOS setup.
Memory Problems
NOTE: Your computer might emit a series of beeps (beep code) during start-up if the monitor cannot display errors or problems. This series of beeps identifies a problem. See "Beep Codes" on page 332 for more information. Fill out the "Diagnostics Checklist" on page 351 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
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IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory. Reseat the memory modules to ensure that your computer is successfully communicating with the memory. Run the Dell Diagnostics (see "Dell Diagnostics" on page 327). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules to ensure that your computer is successfully communicating with the memory. Ensure that you are following the memory installation guidelines. Run the Dell Diagnostics (see "Dell Diagnostics" on page 327).
Mouse Problems
CHECK THE MOUSE CABLE 1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. 2 Remove mouse extension cables, if used, and connect the mouse directly to the computer. 3 Shut down the computer, reconnect the mouse cable as shown in the Quick Reference Guide for your computer, and then restart the computer. RESTART THE COMPUTER 1 Simultaneously press <Ctrl><Esc> to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>. 3 After the computer turns off, reconnect the mouse cable as shown on the in the Quick Reference Guide for your computer. 4 Start the computer. TE S T T H E M O U S E Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original mouse is faulty.
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CHECK THE MOUSE SETTINGS 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. If you are using a PS/2 mouse 1 Enter system setup and ensure that the Mouse Port option is set to On. 2 Exit system setup and restart the computer. R E I N S T A L L T H E M O U S E D R I V E R See "Reinstalling Drivers and Utilities" on page 302. R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 327. C H E C K F O R S O F T W A R E A N D H A R D W A R E C O N F L I C T S See "Resolving Software and Hardware
Incompatibilities" on page 337.
Network Problems
Fill out the "Diagnostics Checklist" on page 351 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack. C H E C K T H E N E T W O R K L I G H T S O N T H E F R O N T O R B A C K O F T H E C O M P U T E R D E P E N D I N G O N S YS T E M C H A S S I S T Y P E . No connection speed light indicates that no network communication exists. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G S Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. C H E C K F O R S O F T W A R E A N D H A R D W A R E C O N F L I C T S See "Resolving Software and Hardware
Incompatibilities" on page 337.
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Power Problems
I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G See "Diagnostic Lights" on page 330 I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation. I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving power. Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Ensure that the main power cable and front panel cable are securely connected to the system board. I F T H E P O W E R L I G H T I S A M B E R A N D G R E E N O R S T E A D Y A M B E R A device might be malfunctioning or incorrectly installed. Remove and then reinstall the memory modules (see "Memory" on page 291). Remove and then reinstall any cards. Remove and then reinstall the graphics card, if applicable. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R The computer is receiving electrical power, but an internal power problem might exist. Ensure that the voltage selection switch is set to match the AC power at your location (if applicable). Ensure that the processor power cable is securely connected to the system board. E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are: Power, keyboard, and mouse extension cables Too many devices on a power strip Multiple power strips connected to the same electrical outlet
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Printer Problems
Fill out the "Diagnostics Checklist" on page 351 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printers manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup and troubleshooting information. ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS See the printer documentation for cable connection information. Ensure that the printer cables are securely connected to the printer and the computer. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. R E I N S T A L L T H E P R I N T E R D R I V E R See the printer documentation for instructions.
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Restoring Default Settings

TO R E S T O R E T H E C O M P U T E R ' S S YS T E M S E T T I N G S T O T H E I R D E F A U L T V A L U E S 1 Turn on or restart your computer. 2 When Press <F2> to Enter Setup appears in the upper-right corner of the screen, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. 3 Under System Management, select the Maintenance option and follow the directions on the screen.
Serial or Parallel Device Problems

Fill out the "Diagnostics Checklist" on page 351 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: If you are having a problem with a printer, see Printer Problems.
C H E C K T H E O P T I O N S E T T I N G See the devices documentation for the recommended settings. Then enter system setup (see "System Setup" on page 257) and ensure that the Serial Port #1 setting (or the Serial Port #2 settings if you have an optional serial port adapter installed) or the LPT Port Mode setting matches the recommended settings. R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 327.
Sound and Speaker Problems

No sound from speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased an audio card, ensure that the speakers are connected to the card.
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E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lowerright corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the speakers is automatically disabled when headphones are connected to the computers front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E N A B L E D I G I T A L M O D E Your speakers do not work if the CD drive is operating in analog mode. 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab 6 Check the Enable digital CD audio for this CD-ROM device box. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E A U D I O D R I V E R See "Drivers" on page 301. C H E C K T H E D E V I C E O P T I O N S E T T I N G Enter system setup (see "System Setup" on page 257) and ensure that the Audio Controller option is set to On. Exit system setup and restart your computer. R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 327. C H E C K F O R S O F T W A R E A N D H A R D W A R E C O N F L I C T S See "Resolving Software and Hardware Incompatibilities" on page 337.
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Solving Problems
No sound from headphones

C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N Ensure that the headphone cable is securely inserted into the headphone connector. D I S A B L E D I G I T A L M O D E Your headphones do not work if the CD drive is operating in digital mode. 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab. 6 Uncheck the Enable digital CD audio for this CD-ROM device box. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lowerright corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Video and Monitor Problems

If the screen is blank

NOTE: See the monitor documentation for troubleshooting procedures.
CHECK THE MONITOR CABLE CONNECTION If you purchased a graphics card, ensure that the monitor is connected to the card. Ensure that your monitor is properly connected (see the Quick Reference Guide that came with your computer). If you are using a video extension cable and removing the cable solves the problem, the cable is defective. Swap the computer and monitor power cables to determine if the power cable is defective. Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)
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C H E C K T H E M O N I T O R P O W E R L I G H T If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. TE S T T H E M O N I T O R Connect a properly working monitor to the computer, and try using the monitor. If the new monitor works, the original monitor is faulty. C H E C K T H E D I A G N O S T I C L I G H T S See "Diagnostic Lights" on page 330. C H E C K T H E C A R D S E T T I N G Enter system setup (see "System Setup" on page 257) and ensure that Primary Video option is set correctly. Exit system setup and restart your computer. R U N T H E M O N I T O R S E L F - T E S T Check the monitor documentation for more information.
If the screen is difficult to read

C H E C K T H E M O N I T O R S E T T I N G S See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor. M O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button, click Control Panel, and then click Appearance and Themes. 2 Click Display and click the Settings tab. 3 Try different settings for Screen resolution and Color quality.
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Solving Problems
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Troubleshooting Tools and Utilities
Dell Diagnostics
When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell (see "Contacting Dell" on page 351) for technical assistance. It is recommended that you print these procedures before you begin. NOTICE: The Dell Diagnostics works only on Dell computers. Enter system setup, review your computers configuration information, and ensure that the device you want to test displays in system setup and is active (see "Entering System Setup" on page 257). Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 351). 1 Shut down the computer. Turn on (or restart) your computer. 2 When the DELL logo appears, press <F12> immediately. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (optional). If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run.
Starting the Dell Diagnostics From the Drivers and Utilities Media (Optional)
1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press <F12> immediately.
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If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup. 3 When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>. 4 Select the IDE CD-ROM Device option from the CD boot menu. 5 Select the Boot from CD-ROM option from the menu that appears. 6 Type 1 to start the Drivers and Utilities media menu. 7 Type 2 to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option Express Test Function Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically. Tests a specific device. You can customize the tests you want to run. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.
Extended Test Custom Test Symptom Tree
2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on page 351). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. Your computers Service Tag is listed in the System Info option in system setup. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
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Tab Results Errors Help Configuration
Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Describes the test and may indicate requirements for running the test. Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities media, remove the CD or DVD. 5 When the tests are complete, close Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
System Lights
Your power button light and hard-drive light may indicate a computer problem.
Power Light Solid green Problem Description Suggested Resolution
Power is on, and the computer is No corrective action is required. operating normally. On the desktop computer, a solid green light indicates a network connection. The computer is in a power-saving mode (Microsoft Windows XP). Press the power button, move the mouse, or press a key on the keyboard to wake the computer. Check the diagnostic lights to see if the specific problem is identified.
Blinking green
Blinks green several A configuration error exists. times and then turns off Solid yellow
The Dell Diagnostics is running a If the Dell Diagnostics is running, test, or a device on the system board allow the testing to complete. may be faulty or incorrectly installed. If the computer does not boot, contact Dell for technical assistance. A power supply or system board failure has occurred. See "Power Problems" on page 321.
Blinking yellow
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Power Light Solid green and a beep code during POST
Problem Description A problem was detected while the BIOS was executing.
Suggested Resolution See "Beep Codes" on page 332 for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified.
Solid green power light and no beep code and no video during POST Solid green power light and no beep code but the computer locks up during POST
The monitor or the graphics card may Check the diagnostic lights to see if be faulty or incorrectly installed. the specific problem is identified (see "Video and Monitor Problems" on page 325). An integrated system board device may be faulty. Check the diagnostic lights to see if the specific problem is identified. If the problem is not identified, contact Dell for technical assistance.
Diagnostic Lights
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may help identify where in the process the computer halted. NOTE: The orientation of the diagnostic lights may vary depending on the system type. The diagnostic lights can appear either vertical or horizontal.
Light Pattern Problem Description Suggested Resolution
The computer is in a normal off condition, Plug the computer into a working or a possible pre-BIOS failure has electrical outlet and press the power occurred. button. The diagnostic lights are not lit after the computer successfully boots to the operating system. A possible BIOS failure has occurred; the computer is in the recovery mode. A possible processor failure has occurred. Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer. Reinstall the processor and restart the computer.
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Light Pattern
Problem Description Memory modules are detected, but a memory failure has occurred.
Suggested Resolution If you have one memory module installed, reinstall it and restart the computer (see "Memory" on page 291 for instructions on how to remove and install memory modules). If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. If available, install properly working memory of the same type into your computer. If the problem persists, contact Dell. If the computer has a graphics card, remove the card, reinstall it, and then restart the computer. If the problem still exists, install a graphics card that you know works and restart the computer. If the problem persists or the computer has integrated graphics, contact Dell.
A possible graphics card failure has occurred.
A possible floppy or hard drive failure has Reseat all power and data cables and occurred. restart the computer. A possible USB failure has occurred. Reinstall all USB devices, check cable connections, and then restart the computer.
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Light Pattern
Problem Description No memory modules are detected.
Suggested Resolution If you have one memory module installed, reinstall it and restart the computer (see "Memory" on page 291 for instructions on how to remove and install memory modules). If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. If available, install properly working memory of the same type into your computer. If the problem persists, contact Dell. Ensure that no special memory module/memory connector placement requirements exist (see "Memory" on page 291). Verify that the memory modules that you are installing are compatible with your computer. If the problem persists, contact Dell. Ensure that the cables are properly connected to the system board from the hard drive, and optical drive. Check the computer message that appears on your monitor screen. If the problem persists, contact Dell.
Memory modules are detected, but a memory configuration or compatibility error exists.
A failure has occurred. This pattern also displays when you enter system setup and may not indicate a problem (see "Entering System Setup" on page 257).
After POST is complete, all four None. diagnostic lights turn green briefly before turning off to indicate normal operating condition.
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code consists of one long beep and then two short beeps. This beep code tells you that the computer encountered a memory test failure. 332
If your computer beeps during start-up: 1 Write down the beep code on the Diagnostics Checklist (see "Diagnostics Checklist" on page 351). 2 Run theDell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 327). 3 Contact Dell for technical assistance (see "Contacting Dell" on page 351).
Code 2 short, 1 long 1 long, 2 short 1 short Cause BIOS checksum error Memory test failure (bad memory during memory sizing) F12 key pressed
1 long, 3 short, 2 short No memory
Error Messages
Fill out the Diagnostics Checklist as you complete these checks (see "Diagnostics Checklist" on page 351). CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? < > | use these characters in filenames. Do not
A R E Q U I R E D .DLL F I L E W A S N O T F O U N D The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button, click Control Panel, and then click Add or Remove Programs. 2 Select the program you want to remove. 3 Click the Change or Remove Program icon. 4 See the program documentation for installation instructions. A L E R T ! P R E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A T C H E C K P O I N T [ nnnn ]. F O R H E L P I N R E S O L V I N G T H I S P R O B L E M , P L E A S E N O T E T H I S C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T Contact Dell (see "Contacting Dell" on page 351) and report the checkpoint code (nnnn) to the support technician.
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A L E R T ! A I R T E M P E R A T U R E S E N S O R N O T D E T E C T E D For any computer type except the ultra small form factor computer, ensure that all cables are securely fastened to the I/O panel and to the system board and reboot your computer. If this does not resolve the problem or if you have an ultra small form factor computer, contact Dell (see "Contacting Dell" on page 351). A T T A C H M E N T F A I L E D T O R E S P O N D See "Drive Problems" on page 313. B A D C O M M A N D O R F I L E N A M E Ensure that you spelled the command correctly, put spaces in the proper place, and used the correct pathname. B A D E R R O R - C O R R E C T I O N C O D E ( EC C ) O N D I S K R E A D See "Drive Problems" on page 313. C O N T R O L L E R H A S F A I L E D See "Drive Problems" on page 313. D A T A E R R O R See "Drive Problems" on page 313. D E C R E A S I N G A V A I L A B L E M E M O R Y See "Lockups and Software Problems" on page 316. D I S K E T T E D R I V E 0 S E E K F A I L U R E See "Drive Problems" on page 313. D I S K E T T E R E A D F A I L U R E See "Drive Problems" on page 313. D I S K E T T E S U B S YS T E M R E S E T F A I L E D Run the Dell Diagnostics (see "Dell Diagnostics" on page 327). D I S K E T T E W R I T E P R O T E C T E D Slide the write-protect notch on the floppy disk to the open position. D R I V E N O T R E A D Y Put a floppy disk in the drive. G A T E A2 0 F A I L U R E See "Lockups and Software Problems" on page 316. HARD-DISK HARD-DISK HARD-DISK HARD-DISK
CONFIGURATION ERROR CONTROLLER FAILURE DRIVE FAILURE DRIVE FAILURE
See "Drive Problems" on page 313.
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I N S E R T B O O T A B L E M E D I A Insert a bootable floppy disk or CD. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S ET U P P R O G R A M Enter system setup and correct the computer configuration information (see "Entering System Setup" on page 257). K E Y B O A R D F A I L U R E See "Keyboard Problems" on page 315. M E M O R Y A D D R E S S L I N E F A I L U R E A T address , R E A D value E X P E C T I N G value See "Lockups and Software Problems" on page 316. MEMORY ALLOCATION ERROR 1 Turn off the computer, wait 30 seconds, and then restart the computer. 2 Try to run the program again. 3 If the error message appears again, see the software documentation for additional troubleshooting suggestions. MEMORY MEMORY MEMORY MEMORY MEMORY
R E A D value E X P E C T I N G value address , R E A D value E X P E C T I N G value O D D / E V E N L O G I C F A I L U R E A T address , R E A D value E X P E C T I N G value W R I T E / R E A D F A I L U R E A T address , R E A D value E X P E C T I N G value DATA LINE FAILURE AT DOUBLE WORD LOGIC FAILURE AT SIZE IN
address ,
CMOS I N V A L I D
See "Lockups and Software Problems" on page 316. NO BOOT DEVICE AVAILABLE If the floppy drive is your boot device, ensure that a bootable floppy disk is in the drive. If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. Enter system setup and ensure that the boot sequence information is correct (see "Entering System Setup" on page 257). N O B O O T S E C T O R O N H A R D - D I S K D R I V E Enter system setup and ensure that the computer configuration information for the hard drive is correct (see "Entering System Setup" on page 257). NO TIMER TICK INTERRUPT Run the Dell Diagnostics (see "Dell Diagnostics" on page 327).
N O N - S YS T E M D I S K O R D I S K E R R O R Replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer.
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N O T A B O O T D I S K E T T E Insert a bootable floppy disk and restart your computer. N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I N Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first. O P E R A T I N G S YS T E M N O T F O U N D Contact Dell (see "Contacting Dell" on page 351).
PLUG AND PLAY CONFIGURATION ERROR 1 Turn your computer off, unplug it from the electrical outlet, and then remove all but one of the cards. 2 Plug in your computer and reboot it. 3 If the message reappears, the installed card might be malfunctioning. If the message does not reappear, turn off the computer and reinsert one of the other cards. 4 Repeat this process until you identify which card is malfunctioning. READ FAULT REQUESTED SECTOR NOT FOUND RESET FAILED See "Drive Problems" on page 313. SECTOR NOT FOUND Run the Windows error-checking utility to check the file structure on the floppy disk or hard drive. See Windows Help for instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the floppy disk or hard drive. S E E K E R R O R See "Drive Problems" on page 313. SHUTDOWN FAILURE Run the Dell Diagnostics (see "Dell Diagnostics" on page 327).
TI M E - O F - D A Y C L O C K S T O P P E D T I M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M Enter system setup (see "Entering System Setup" on page 257) and correct the date or time. If the problem persists, replace the battery (see "Replacing the Battery" on page 283). T I M E R C H I P C O U N T E R 2 F A I L E D Run the Dell Diagnostics (see "Dell Diagnostics" on page 327).
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U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E Run the Dell Diagnostics (see "Dell Diagnostics" on page 327). WA RNI NG: D E L L ' S D I S K M O N I T O R I N G S YS T E M H A S D E T E C T E D T H A T D R I V E [ 0/ 1] O N T H E [ P R I M A R Y / S E C O N D A R Y ] E ID E C O N T R O L L E R I S O P E R A T I N G O U T S I D E O F N O R M A L S P E C I F I C A T I O N S . I T
IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR
D E L L If no replacement drive is immediately available and the drive is not the only bootable drive, enter system setup (see "Entering System Setup" on page 257) and change the appropriate drive setting to None. Then remove the drive from the computer.
WRITE FAULT WRITE FAULT ON SELECTED DRIVE See "Drive Problems" on page 313. < D R I V E L E T T E R > : \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y The selected drive cannot read its medium. Depending on its medium type, insert a floppy, CD, DVD, or Zip disk into the drive and try again.
Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility.
Microsoft Windows XP
To resolve incompatibilities using Device Manager: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance and click System. 3 Click the Hardware tab and click Device Manager. 4 In the Device Manager list, check for devices that are incorrectly configured. Incorrectly configured devices are indicated by a yellow exclamation point [!] or a red X if the device has been disabled. 5 Double-click any device marked with an exclamation point to display the Properties window. The Device status area in the Properties window reports the devices that need to be re-configured. 6 Reconfigure the devices or remove the devices from the Device Manager. See the documentation that came with the device for information on configuring the device. To resolve incompatibilities using the Windows XP Hardware Troubleshooter: 1 Click the Start button and click Help and Support.
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2 Type hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.
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Microsoft Windows XP and Windows Vista Features

Transferring Information to a New Computer
17
You can use your operating system "wizards" to help you transfer files and other data from one computer to anotherfor example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.
Microsoft Windows Vista

1 Click the Windows Vista Start button Windows Easy Transfer. and then click Transfer files and settings Start
2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard.
Microsoft Windows XP
The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as: E-mail messages Toolbar settings Window sizes Internet bookmarks
You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.
For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.
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For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings Transfer Wizard.
Running the Files and Settings Transfer Wizard With the Operating System Media
NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers. To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start All Programs Accessories System Tools Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings Next. 4 On the Which computer is this? screen, click Old Computer Next. 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer.
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Running the Files and Settings Transfer Wizard Without the Operating System Media
To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media. To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click Start All Programs Accessories System Tools Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive Next. 5 Insert the removable media, such as a writable CD, and click OK. 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk. 2 Click Start Run. 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer Next. 6 On the Select a transfer method screen, click the transfer method you prefer. 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer.
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NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell Computer Using the Microsoft Windows XP Operating System?). NOTE: Access to the Dell Knowledge Base document may not be available in certain countries.
User Accounts and Fast User Switching

Adding User Accounts
After the operating system is installed, the administrator or a user with administrator rights can create additional user accounts.
Windows Vista
1 Click the Windows Vista Start button 2 Click Add or remove user accounts.
and click Control Panel.
If the User Account Control dialog box appears, click Continue or type an administrator password and click Submit. 3 In the Manage Accounts window, click Create a new account. 4 Type the name you want to use for the new account and click the account type you want. 5 Click Create Account. The new account name appears in the User Accounts window.
Windows XP
1 Click the Start button and click Control Panel. 2 In the Control Panel window, click User Accounts. 3 Under Pick a task, click Create a new account. 4 Under Name the new account, type the name of the new user and click Next. 5 Under Pick an account type, click one of the following options: Computer administrator You can change all computer settings. Limited You can change only your own personal settings, such as your password. You cannot install programs or use the Internet.
NOTE: Additional options may be available, depending on whether you are using Windows XP Home Edition or Windows XP Professional. Also, options available in Windows XP Professional vary depending on whether your computer is connected to a domain. 6 Click Create Account.
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Fast User Switching

Fast User Switching allows multiple users to access one computer without requiring the previous user to log off.
Windows Vista
1 Click the Windows Vista Start button Easy Transfer.
and then click Transfer files and settings Start Windows
The current users name and picture appear on the Start menu. 2 Click the right-arrow icon in the lower-right corner of the Start menu. 3 Click Switch User. 4 Click the name of the user account you want to switch to. 5 Enter your password, if applicable. 6 Click the Go arrow. 7 Click Start. The users name and picture now appear in the Start menu.
Windows XP
NOTE: Fast User Switching is unavailable if your computer is running Windows XP Professional and is a member of a computer domain, or if your computer has less than 128 MB of memory. 1 Click the Start button and click Log Off. 2 In the Log Off Windows window, click Switch User. When you use Fast User Switching, programs that previous users were using remain running in the background, which might decrease your computers response time. Also, multimedia programs, such as games and DVD software, might not work with Fast User Switching. For more information, see the Windows Help and Support Center.
Setting Up a Home and Office Network

Connecting to a Network Adapter
NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer. Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 2 Connect the other end of the network cable to a network device.
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1 4
network adapter connector network adapter connector on computer
network device
network cable
Network Setup Wizard

Windows Vista
1 Click the Windows Vista Start button network.
and then click Connect To Set up a connection or
2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions in the wizard.
Windows XP
The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs Accessories Communications, and then click Network Setup Wizard. 2 On the Network Setup Wizard welcome screen, click Next. 3 Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 1 (SP1) or later. 4 Complete the checklist and required preparations. 344
5 Return to the Network Setup Wizard and follow the instructions on the screen.
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Getting Help
Obtaining Assistance
CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1 Complete the procedures in "" on page 311 2 Run the Dell Diagnostics (see "Dell Diagnostics" on page 327). 3 Make a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 351) and fill it out. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. 5 If the preceding steps have not resolved the problem, contact Dell. NOTE: Call the support service from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. For instructions on using the support service, see "Support Service" on page 348. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
Online Services
You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. You can contact Dell electronically using the following addresses: World Wide Web www.dell.com/ www.dell.com/ap/ (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only)
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www.dell.com/la/ (Latin American and Caribbean countries) www.dell.ca (Canada only) Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. Electronic Support Service mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) Electronic Quote Service apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)
AutoTech Service
Dell's automated support serviceAutoTechprovides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the support service. For the telephone number to call for your region, see "Contacting Dell" on page 351.
Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 351.
Support Service
Dell's support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
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Getting Help
To contact Dells support service, see "Obtaining Assistance" on page 347 and then call the number for your country as listed in "Contacting Dell" on page 351.
Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 351.
Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 351.
Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see "Contacting Dell" on page 351. 2 Include a copy of the invoice and a letter describing the reason for the return. 3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 351), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 327). 4 Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit. 5 Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dells receiving dock and returned to you.
Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dells automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).
Getting Help
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Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 351). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide.
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Getting Help
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the systems start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed:
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
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NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3 Click Contact Us on the left side of the page. 4 Select the appropriate service or support link based on your need. 5 Choose the method of contacting Dell that is convenient for you.
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Warranty
Dell Inc. (Dell) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
Warranty
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Warranty
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FCC Regulatory Model (U.S. Only)
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell OptiPlex 740 Model numbers: DCNE, DCSM, and DCCY Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For additional FCC and other regulatory agency information, see your Product Information Guide (which accompanied your computer). Information is also available on the Internet at dell.com/regulatory_compliance.
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Glossary
Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.
A
AC alternating current The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI advanced configuration and power interface A power management specification that enables Microsoft Windows operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer. AGP accelerated graphics port A dedicated graphics port that allows system memory to be used for videorelated tasks. AGP delivers a smooth, true-color video image because of the faster interface between the video circuitry and the computer memory. AHCI Advanced Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug. ALS ambient light sensor A feature that helps to control display brightness. antivirus software A program designed to identify, quarantine, and/or delete viruses from your computer. ASF alert standards format A standard to define a mechanism for reporting hardware and software alerts to a management console. ASF is designed to be platform- and operating system-independent.
B
battery life span The length of time (years) during which a portable computer battery is able to be depleted and recharged. battery operating time The length of time (minutes or hours) that a portable computer battery powers the computer. BIOS basic input/output system A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit The smallest unit of data interpreted by your computer. Bluetooth wireless technology A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other. boot sequence Specifies the order of the devices from which the computer attempts to boot. bootable media A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable DVD, CD, or floppy disk available. Your Drivers and Utilities media.
Glossary
357
bps bits per second The standard unit for measuring data transmission speed. BTU British thermal unit A measurement of heat output. bus A communication pathway between the components in your computer. bus speed The speed, given in MHz, that indicates how fast a bus can transfer information. byte The basic data unit used by your computer. A byte is usually equal to 8 bits.
C
C Celsius A temperature measurement scale where 0 is the freezing point and 100 is the boiling point of water. cache A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operations. L1 cache Primary cache stored inside the processor. L2 cache Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R CD recordable A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW CD rewritable A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CDRW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. clock speed The speed, given in MHz, that indicates how fast computer components that are connected to the system bus operate. COA Certificate of Authenticity The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. Control Panel A Windows utility that allows you to modify operating system and hardware settings, such as display settings. controller A chip that controls the transfer of data between the processor and memory or between the processor and devices. CRIMM continuity rambus in-line memory module A special module that has no memory chips and is used to fill unused RIMM slots. cursor The marker on a display or screen that shows where the next keyboard, touch pad, or mouse action will occur. It often is a blinking solid line, an underline character, or a small arrow.
358
Glossary
D
DDR SDRAM double-data-rate SDRAM A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM double-data-rate 2 SDRAM A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver See driver. DIMM dual in-line memory module A circuit board with memory chips that connects to a memory module on the system board. DIN connector A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device See APR. DMTF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments. domain A group of computers, programs, and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users. A user logs on to the domain to gain access to the resources. DRAM dynamic random-access memory Memory that stores information in integrated circuits containing capacitors. driver Software that allows the operating system to control a device such as a printer. Many devices do not work properly if the correct driver is not installed in the computer. DSL Digital Subscriber Line A technology that provides a constant, high-speed Internet connection through an analog telephone line. dual-core A technology in which two physical computational units exist inside a single processor package, thereby increasing computing efficiency and multi-tasking ability. dual display mode A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display mode. DVD-R DVD recordable A recordable version of a DVD. Data can be recorded only once onto a DVD-R. Once recorded, the data cannot be erased or written over. DVD+RW DVD rewritable A rewritable version of a DVD. Data can be written to a DVD+RW disc, and then erased and written over (rewritten). (DVD+RW technology is different from DVD-RW technology.) DVD+RW drive drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. DVI digital video interface A standard for digital transmission between a computer and a digital video display.
Glossary
359
E
ECC error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP extended capabilities port A parallel connector design that provides improved bidirectional data transmission. Similar to EPP ECP uses direct memory access to transfer data and often improves performance. , EIDE enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives. EMI electromagnetic interference Electrical interference caused by electromagnetic radiation. ENERGY STAR Environmental Protection Agency requirements that decrease the overall consumption of electricity. EPP enhanced parallel port A parallel connector design that provides bidirectional data transmission. ESD electrostatic discharge A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment. expansion card A circuit board that installs in an expansion slot on the system board in some computers, expanding the capabilities of the computer. Examples include video, modem, and sound cards. expansion slot A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus. ExpressCard A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code A numeric code located on a sticker on your Dell computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries. extended display mode A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. extended PC Card A PC Card that extends beyond the edge of the PC Card slot when installed.
F
Fahrenheit A temperature measurement scale where 32 is the freezing point and 212 is the boiling point of water. FBD fully-buffered DIMM A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC Federal Communications Commission A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit. fingerprint reader A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer. folder A term used to describe space on a disk or drive where files are organized and grouped. Files in a folder can be viewed and ordered in various ways, such as alphabetically, by date, and by size. format The process that prepares a drive or disk for file storage. When a drive or disk is formatted, the existing information on it is lost. FSB front side bus The data path and physical interface between the processor and RAM.
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Glossary
FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet.
G
G gravity A measurement of weight and force. GB gigabyte A measurement of data storage that equals 1024 MB (1,073,741,824 bytes). When used to refer to hard drive storage, the term is often rounded to 1,000,000,000 bytes. GHz gigahertz A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz. graphics mode A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors. Graphics modes can display an unlimited variety of shapes and fonts. GUI graphical user interface Software that interacts with the user by means of menus, windows, and icons. Most programs that operate on the Windows operating systems are GUIs.
H
hard drive A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink A metal plate on some processors that helps dissipate heat. hibernate mode A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Internet. HyperTransport HyperTransport is an AMD technology that can increase overall computer performance by removing bottlenecks, increasing system bandwidth, and reducing system latency. Hz hertz A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).
I
IC integrated circuit A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment. IDE integrated device electronics An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive. IEEE 1394 Institute of Electrical and Electronics Engineers, Inc. A high-performance serial bus used to connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer. infrared sensor A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection. integrated Usually refers to components that are physically located on the computers system board. Also referred to as built-in. Glossary
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I/O input/output An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I/O address An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. IrDA Infrared Data Association The organization that creates international standards for infrared communications. IRQ interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously. ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The ISP typically provides you with a software package, user name, and access phone numbers for a fee.
K
Kb kilobit A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits. KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes. key combination A command requiring you to press multiple keys at the same time. kHz kilohertz A measurement of frequency that equals 1000 Hz.
L
LAN local area network A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN). LCD liquid crystal display The technology used by portable computer and flat-panel displays. LED light-emitting diode An electronic component that emits light to indicate the status of the computer. local bus A data bus that provides a fast throughput for devices to the processor. LPT line print terminal The designation for a parallel connection to a printer or other parallel device.
M
Mb megabit A measurement of memory chip capacity that equals 1024 Kb. Mbps megabits per second One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB megabyte A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec megabytes per second One million bytes per second. This measurement is typically used for data transfer ratings. media bay A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite module. memory A temporary data storage area inside your computer. Because the data in memory is not permanent, it is
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Glossary
recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. memory address A specific location where data is temporarily stored in RAM. memory mapping The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. memory module A small circuit board containing memory chips, which connects to the system board. MHz megahertz A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz. Mini PCI A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card. Mini-Card A small card designed for integrated peripherals, such as communication NICs. The Mini-Card is functionally equivalent to a standard PCI expansion card. modem A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay See media bay. MP megapixel A measure of image resolution used for digital cameras. ms millisecond A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms.
N
network adapter A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller). NIC See network adapter. notification area The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray. ns nanosecond A measure of time that equals one billionth of a second. NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set.
O
optical drive A drive that uses optical technology to read or write data from CDs, DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives.
Glossary
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P
parallel connector An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI peripheral component interconnect PCI is a local bus that supports 32-and 64-bit data paths, providing a highspeed data path between the processor and devices such as video, drives, and networks. PCI Express A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed. PCMCIA Personal Computer Memory Card International Association The organization that establishes standards for PC Cards. PIO programmed input/output A method of transferring data between two devices through the processor as part of the data path. pixel A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down. Plug-and-Play The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant. POST power-on self-test Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up. processor A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). PS/2 personal system/2 A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. PXE pre-boot execution environment A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely.
R
RAID redundant array of independent disks A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM random-access memory The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented. read-only Data and/or files you can view but cannot edit or delete. A file can have read-only status if: It resides on a physically write-protected floppy disk, CD, or DVD.
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Glossary
It is located on a network in a directory and the system administrator has assigned rights only to specific individuals. refresh rate The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. resolution The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image. RFI radio frequency interference Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light. ROM read-only memory Memory that stores data and programs that cannot be deleted or written to by the computer. ROM, unlike RAM, retains its contents after you shut down your computer. Some programs essential to the operation of your computer reside in ROM. RPM revolutions per minute The number of rotations that occur per minute. Hard drive speed is often measured in rpm. RTC real time clock Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST real-time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems.
S
SAS serial attached SCSI A faster, serial version of the SCSI interface (as opposed to the original SCSI parallel architecture). SATA serial ATA A faster, serial version of the ATA (IDE) interface. ScanDisk A Microsoft utility that checks files, folders, and the hard disks surface for errors. ScanDisk often runs when you restart the computer after it has stopped responding. SCSI small computer system interface A high-speed interface used to connect devices to a computer, such as hard drives, CD drives, printers, and scanners. The SCSI can connect many devices using a single controller. Each device is accessed by an individual identification number on the SCSI controller bus. SDRAM synchronous dynamic random-access memory A type of DRAM that is synchronized with the optimal clock speed of the processor. serial connector An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. setup program A program that is used to install and configure hardware and software. The setup.exe or install.exe program comes with most Windows software packages. Setup program differs from system setup. shortcut An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double-click the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon. SIM Subscriber Identity Module A SIM card contains a microchip that encrypts voice and data transmissions. SIM Glossary
365
cards can be used in phones or portable computers. smart card A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards. S/PDIF Sony/Philips Digital Interface An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file. standby mode A power management mode that shuts down all unnecessary computer operations to save energy. Strike Zone Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped (whether the computer is on or off). surge protectors Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA super-video graphics array A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out A connector used to attach a TV or digital audio device to the computer. SXGA super-extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ super-extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board The main circuit board in your computer. Also known as the motherboard. system setup A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program.
T
TAPI telephony application programming interface Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video. text editor A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on). TPM trusted platform module A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection. travel module A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer.
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Glossary
U
UMA unified memory allocation System memory dynamically allocated to video. UPS uninterruptible power supply A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power. UPS systems typically provide surge suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer. USB universal serial bus A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer. USB devices can be connected and disconnected while the computer is turned on, and they can also be daisychained together. UTP unshielded twisted pair Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.
V
video controller The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilitiesin combination with the monitorfor your computer. video memory Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters. video resolution See resolution. virus A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated. V volt The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance.
W
W watt The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. Glossary
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WHr watt-hour A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper. WLAN wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access. write-protected Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WWAN wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. WXGA wide-aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800.
X
XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768.
Z
ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it. Zip drive A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data.
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Glossary

Dell™ Optiplex™ 740 User'S Guide: Models DCSM, Dcne, Dccy

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Dell OptiPlex 740 Users Guide

Models DCSM, DCNE, DCCY

Notes, Notices, and Cautions

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

Turning Off Your Computer .

Before Working Inside Your Computer

Mini Tower Computer .

About Your Mini Tower Computer .

System Board Components .

PCI, PCI Express Cards, and PS/2 Serial Port Adapters .

Optical Drive Processor .

Removing the Processor Installing the Processor Power Supply

Replacing the Power Supply DC Power Connectors . . .

System Board Components .

PCI, PCI Express Cards, and PS/2 Serial Port Adapters .

179 179 182

Removing the Processor Installing the Processor

Small Form Factor Computer .

About Your Small Form Factor Computer

System Board Components .

Removing the Computer Cover . Drives .

PCI, PCI Express Cards, and PS/2 Serial Port Adapters .

LegacySelect Technology Control .

HyperTransport and Dual-Core Technology . Power Management

About RAID Configurations

270 271 272 275

Chassis Intrusion Switch

Removing the Chassis Intrusion Switch .

Replacing the Battery

Replacing the System Board .

DDR2 Memory Overview .

11 Replacing the Computer Cover . 12 Cleaning Your Computer .

Computer, Keyboard, and Monitor .

Cleaning a Non-Optical Mouse . Cleaning an Optical Mouse . . . Floppy Drive

CDs and DVDs

13 Reinstalling Drivers and the Operating System .

Reinstalling Microsoft Windows Vista and Windows XP .

CD and DVD drive problems Hard drive problems . . . .

E-Mail, Modem, and Internet Problems . Keyboard Problems Fan Problems .

Lockups and Software Problems

Network Problems . Power Problems

Restoring Default Settings .

If the screen is blank . . . . . . If the screen is difficult to read .

15 Troubleshooting Tools and Utilities

Diagnostic Lights. Beep Codes .

333 337 337

Resolving Software and Hardware Incompatibilities Microsoft Windows XP

16 Microsoft Windows XP and Windows Vista Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

User Accounts and Fast User Switching

353 355 357

19 FCC Regulatory Model (U.S. Only) . Glossary

NOTE: Drivers and documentation updates can be found at

NOTE: This document is available as a PDF at

NOTE: Your computers Service Tag and Microsoft

NOTE: As an increased security measure, the newly

What Are You Looking For?

NOTE: The support.dell.com user interface may vary

What Are You Looking For? How to reinstall my operating system

NOTE: The color of your media varies based on the operating