Colette Robitaille Resume
Colette Robitaille Resume
!9 keating Road, Halifax, Nova Scotia b3n 1n4 Home: 902 479 0021 - Cell: 902 223 0147 : cocorobitaille@yahoo.ca
Career Overview . I have a great passion for the Real Estate industry and truly feel this could translate into a very competent and devoted Assistant for your company .I am organized, independent worker with strong time-management skills and multi-task-orientated.I would love an opportunity to work with you and mentor with you in the the field of Real Estate as an Assistant. You can depend on me to get the job done! Work Experience Vocational Work Skills Counsellor April 1992 to March 1993 DASC Industries Dartmouth, Nova Scotia Acted as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness.Adhered to productivity and quality assurance standardsAdvocated for the placement of patients into community-based treatment settings Analyzed information from interviews, educational, and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for servicesArranged for on-site job coaching or assistive devices to help clients adapt to work or school environmentsAssisted the clients to better understand their role as a parent, focusing on developing skills to nurture and guide their childrenAttended all program staff meetings, treatment reviews, IEPs and other agency meetings as necessaryCoordinated and monitored daily activities Supervisor/bartender May 1985 to April 1992 Lawrence of Oreganos Halifax, Nova Scotia Implemented new processes and systems for improving customer service satisfaction. Organized weekly sales reports for the sales department to track product success.Earned management trust by serving as key holder, responsibly opening and closing store.Greeted customers entering the store to ascertain what each customer wanted or needed.Provided an elevated customer experience to generate a loyal clientele. Received multiple reviews acknowledging my level of dedication to excellent customer service. Guaranteed positive customer experiences and resolved all customer complaints. Accurately balanced cash drawer after every shift.Built longterm customer relationships and advised customers on purchases and promotions. Scheduled weekly inventory pickups and deliveries with vendors. Served as main liaison between customers, management and sales team. Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot. Educational Background Dalhousie University 1996 Halifax, Nova Scotia, Canada Sociology/Psychology CEC ,QEH,Convent of Sacred Heart 1983 Truro, Nova Scotia, Canada High School High school diploma