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Checklist CMDB

The document discusses the Configuration Management System (CMS) which is used to store information on all Configuration Items (CIs) under control of Configuration Management. CIs can be of various types like services, IT infrastructure, suppliers, and policies. The CMS contains Configuration Records for each CI that include attributes like unique identifier, name, description, owner, type, location, and status history. Relationships between CIs are also recorded such as what service a CI is a component of.

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498 views

Checklist CMDB

The document discusses the Configuration Management System (CMS) which is used to store information on all Configuration Items (CIs) under control of Configuration Management. CIs can be of various types like services, IT infrastructure, suppliers, and policies. The CMS contains Configuration Records for each CI that include attributes like unique identifier, name, description, owner, type, location, and status history. Relationships between CIs are also recorded such as what service a CI is a component of.

Uploaded by

katz3011
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Checklist CMS CMDB

ITIL Process: ITIL V3 Service Transition - Service Asset and Configuration Manage ent Checklist Category: Checklists ITIL V3 Service Transition Source: Checklist !Configuration Manage ent S"ste #CMDB$! fro the ITIL 'rocess Ma( V3 #CMS$% Configuration Manage ent Data&ase

The Configuration Management System (CMS) is a coherent logical service assets+ t"(icall" (h"sical su&-s"ste s,

odel of the IT organi)ation*s

ade u( of several Configuration Management Databases (CMDB) as

It is used to store infor ation on all Configuration Items (CIs) under the control of Configuration Manage ent, CIs can &e of various t"(es: the CMS al ost al-a"s covers services and IT infrastructure+ &ut su((liers+ ,,, Configuration Ite s are characteri)ed &" their attri&utes #recorded in the CI*s Configuration /ecord$ and their relationshi(s to other CIs, ight also cover other ite t"(es like (olicies+ (ro.ect docu entation+ e (lo"ees+

Depending on the type of Configuration Item, typical attributes of a CI Record include:

0, 1ni2ue identifier 3, 4a e 3, Descri(tion 5, CI o-ner% (erson in charge 6, CI t"(e+ for e7a (le 0, Main T"(e #e,g, Service+ 8ard-are+ Soft-are+ Docu ent+ Staff ,,,$ 3, Su&-t"(e #e,g, Server+ 'rinter+ ,,, - refine ent of the classification into categories$ 9, /e(orting+ auditing and verification re2uire ents :, Manufacturer infor ation 0, Manufacturer na e 3, Serial nu &er

3, License nu &er% reference to license contract ;, Version <, Modification histor" of the CI /ecord 0, Date of creation 3, Modifications 3, Descri(tion of 5, Date 6, 'erson in charge 0=, Location 0, 'h"sical location+ if a((lica&le 3, Logical location+ if a((lica&le #e,g, fileserver director"$ 00, Status histor" #descri(tion of the life c"cle of a CI -ith status values+ as for e7a (le >1ndergoing Test?+ ,,,+ >Active?+ ,,,+ >1ndergoing Maintenance?+ ,,,+ >@ut of @(eration?+ ,,,$ 0, 'resent status and version 3, Status and version histor" #historical Changes to the status of the CI or Changes (lanned for the future$ 0, Status change 3, Descri(tion 3, Ti e and date of the Change in status 03, /elationshi(s to IT services 03, /elationshi(s to other CIs+ e,g, 0, Is a co (onent of 3, Is associated -ith 3, 1ses 5, Is a characteristic of odification

6, Is a ne- version of 9, Aill &e re(laced &" 05, /elationshi(s to other data o&.ects -ithin Service Manage ent 0, Incident /ecords 3, 'ro&le /ecords

3, Bno-n Crrors 5, Change /ecords 06, License details 09, Docu ent references 0, A((lica&le (olicies and guidelines 3, Contractual docu entation 3, @(erating docu entation 5, 1ser docu entation 6, C ergenc"-relevant docu entation 9, @ther docu entation

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