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Unit-Iii: (41/XII T/312)

This document appears to be an exam for a Knowledge Management course, with questions about key Knowledge Management concepts. It is divided into three sections - Section A has short questions, Section B has longer answer questions about KM topics, and Section C includes a case study about Xerox Corporation and its evolution into a leading practice of Knowledge Management.

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Ameer Akram
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41 views

Unit-Iii: (41/XII T/312)

This document appears to be an exam for a Knowledge Management course, with questions about key Knowledge Management concepts. It is divided into three sections - Section A has short questions, Section B has longer answer questions about KM topics, and Section C includes a case study about Xerox Corporation and its evolution into a leading practice of Knowledge Management.

Uploaded by

Ameer Akram
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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OR

b) Discuss how existing infrastructure can be leveraged through KM 8 UNIT-III 4. a) Explain how you can develop a good KM system in an organization
OR

8 8

b) Explain the concept of Knowledge Audit UNIT-IV 5. a) How KM system can be deployed by using RDI Methodology?
OR

8 8

b) Discuss the relevance of reward structure in the context of KM UNIT-V 6. a) How the performance of KM can be measured? Discuss in detail
OR

8 8

b) What is Real Options Analysis? Explain

SECTION-C 7. Case study (Compulsory): 10 Chester F Carlson invented the Photocopy machine in 1938. He tried to sell his invention to companies like IBM and GE, but failed in his efforts as the companies did not believe that there was a significant market for photo copiers. It was left to a small New York based company called Haloid to finally market a product that later became indispensable for making multiple copies of documents. Xerox Corp, officially came into existence in 1961 after Haloid changed its name to reflect its Core business. Later it started Eureka. Other initiatives both internal and commercial also followed and Xerox was recognized as the Most Admired Knowledge Enterprises in the world. Questions: 1. Explain the measures taken by the company for knowledge expansion 2. How the knowledge present within the system can be harnessed? [41/XII T/312]

[April-12] [MPIBA-01206] IMBA Degree Examination XII TRIMESTER KNOWLEDGE MANAGEMENT


(Effective from the admitted batch 2008 09)

Time: 3 Hours

Max.Marks: 60

-----------------------------------------------------------------------------------------------------Instructions: All parts of the unit must be answered in one place only. Figures in the right hand margin indicate marks allotted. ------------------------------------------------------------------------------------------------------

SECTION-A 1. Answer any FIVE of the following: Each answer should not exceed one page. a) b) c) d) e) f) g) h) Knowledge edge Implementation of K.M. Leveraging of KM Pilot testing Real options analysis Reward structure KM Team Origin of Knowledge SECTION-B Answer the following: UNIT-I 2. a) What do you mean by Knowledge Management? Explain how it is helpful to business
OR

(5x2=10)

b) Explain the drivers of KM and State how those drivers are helpful in business expansion UNIT-II 3. a) Explain how KM can be implemented in a nearly established business organization

OR

b) Discuss how existing infrastructure can be leveraged through KM 8 UNIT-III 4. a) Explain how you can develop a good KM system in an organization
OR

8 8

b) Explain the concept of Knowledge Audit UNIT-IV 5. a) How KM system can be deployed by using RDI Methodology?
OR

8 8

b) Discuss the relevance of reward structure in the context of KM UNIT-V 6. a) How the performance of KM can be measured? Discuss in detail
OR

8 8

b) What is Real Options Analysis? Explain

SECTION-C 7. Case study (Compulsory): 10 Chester F Carlson invented the Photocopy machine in 1938. He tried to sell his invention to companies like IBM and GE, but failed in his efforts as the companies did not believe that there was a significant market for photo copiers. It was left to a small New York based company called Haloid to finally market a product that later became indispensable for making multiple copies of documents. Xerox Corp, officially came into existence in 1961 after Haloid changed its name to reflect its Core business. Later it started Eureka. Other initiatives both internal and commercial also followed and Xerox was recognized as the Most Admired Knowledge Enterprises in the world. Questions: 1. Explain the measures taken by the company for knowledge expansion 2. How the knowledge present within the system can be harnessed? [41/XII T/312]

[April-12] [MPIBA-01206] IMBA Degree Examination XII TRIMESTER KNOWLEDGE MANAGEMENT


(Effective from the admitted batch 2008 09)

Time: 3 Hours

Max.Marks: 60

-----------------------------------------------------------------------------------------------------Instructions: All parts of the unit must be answered in one place only. Figures in the right hand margin indicate marks allotted. ------------------------------------------------------------------------------------------------------

SECTION-A 1. Answer any FIVE of the following: Each answer should not exceed one page. a) b) c) d) e) f) g) h) Knowledge edge Implementation of K.M. Leveraging of KM Pilot testing Real options analysis Reward structure KM Team Origin of Knowledge SECTION-B Answer the following: UNIT-I 2. a) What do you mean by Knowledge Management? Explain how it is helpful to business
OR

(5x2=10)

b) Explain the drivers of KM and State how those drivers are helpful in business expansion UNIT-II 3. a) Explain how KM can be implemented in a nearly established business organization

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