Canon LBP 810 User Guide

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LBP-810 Laser Printer

Users Guide

IMPORTANT:
Read this manual carefully. Use this manual when you need quick reference help.

Copyright
Copyright 2001 Canon Inc. All information in this manual is copyrighted. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without prior written consent from Canon.

Notice
Canon makes no guarantees of any kind with regard to this manual. Canon is not liable for errors contained herein or for consequential or incidental damages incurred as a result of acting on information contained in the manual. The information contained herein shall not be reproduced in whole or in part without prior written consent from Canon.

Trademarks
LBP, Canon, and the Canon Logo are trademarks of Canon Inc. Microsoft, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or in other countries. Other brand and product names are trademarks or registered trademarks of their respective companies. In this manual, Microsoft, Microsoft Windows, and Microsoft Windows NT are referred to as Microsoft, Windows, and Windows NT respectively.

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About this Guide


The following lists the information included in this Guide: Chapter 1: Introduction. Introduces you to the printer features and describes the parts. Chapter 2: Paper Handling. Explains the types of paper and sizes you can use, how to load paper, and describes how paper moves through the printer. Chapter 3: Using the Canon Advanced Printing Technology. Describes the Canon Advanced Printing Technology and how to install and use the software, as well as how to check on the status of a print job. Chapter 4: Troubleshooting. Contains helpful information on how to solve printing problems. Chapter 5: Maintenance. Explains how to clean and handle the printer, and how to replace the EP-22 cartridge. Appendix A. Lists the specications for the printer. Appendix B. Describes how to connect the printer using the optional network adapter. Glossary. Includes denitions for terminology used in this Guide.

Conventions
This guide uses the following conventions: CAUTION: Indicates precautions that must be observed to prevent possible injury.

Indicates that neglecting the suggested procedure or practice could result in damage to the printer.

Indicates notes and memos containing useful tips or detailed information.

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Safety Information
FCC Notice (100127 V model)
Laser Beam Printer, Model L10573A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modications to the equipment unless otherwise specied in the manual. If such changes or modications should be made, you could be required to stop operation of the equipment.

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FCC Notice (220240 V model)


This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Use of shielded cable is required to comply with Class A limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modications to the equipment unless otherwise specied in this guide. If such changes or modications should be made, you could be required to stop operation of the equipment.

Notice for EMC Directive (220240 V model)


This equipment has been tested in a typical system to comply with the technical requirements of EMC Directive. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive.

International ENERGY STAR Ofce Equipment Program


As an ENERGY STAR partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for energy efciency. The International ENERGY STAR Ofce Equipment Program is an international program that promotes energy saving through the use of computers and other ofce equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are ofce equipment such as computers, monitors, printers, fax machines, and copiers. Their standards and logos are uniform among the participating nations.

Laser Safety (100127 V / 220240 V models)


Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this printer is hermetically sealed within the protective housing and external cover. In the normal operation of the product by the user, no radiation can leak from the machine. This printer is classied as a Class 1 laser product under EN608251:1994, and in the USA, it is classied as Class 1 under the code of Federal Regulations, 1040.10 of Title 21. The label shown below is attached to this printer. This label is attached to the laser scanner unit inside the printer. (100127 V / 220240 V models)

This printer has been classied under EN60825-1:1994 and conforms to the following classes: CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A RAYONNEMENT LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO LASER DE CLASE 1 APARELHO A LASER DE CLASSE 1 (220-240 V model only) CAUTION: Performance of procedures other than those specied in this manual may result in hazardous radiation exposure.

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Important Safety Instructions


CAUTION: This printer is a high-precision electronic device. Before operation, be sure to read the following instructions to handle the printer properly. Read the manual carefully before operation. Do not dispose of these instructions. Save them for future reference. Follow all warnings and instructions on the printer and consumables. Do not place the printer on an unstable cart, stand, or table. When installing the printer, carefully observe the location requirements described in this guide. The shaded part of the face-up delivery area may be hot. Be careful not to touch it.

CAUTION! HOT SURFACE AVOID CONTACT ACHTUNG! HEISS PRECAUCION!/ATTENZIONE! ALTA TEMPERATURA

ATTEMTION! TEMPERATURE ELEVEE

Do not expose the printer to a wet environment. Do not expose the printer directly to a chemical environment (experimental laboratories, etc.). The exterior of the printer is made of plastic, and the outside covering might fade, become deformed, or melt. Do not install the printer where it will be exposed to smoke or steam. Be sure to connect the printer to a grounded outlet. Do not operate the printer until all packing materials (packing tape, spacers, and styrofoam molds) have been removed.

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100127 V model only: This product is equipped with a 3-wire grounding type plug, a plug that has a third (grounding) pin. As a safety feature, this plug ts only into a grounding-type power outlet. If you are unable to insert the plug into the outlet, contact an electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. 220240 V model only: A certied power supply cord is to be used with this equipment. For a rated current up to 6 A, a type not lighter than H05VV-F 3G 0.75 mm 2 or H05VVH2-F 3G 0.75 mm2 shall be used. Be sure to turn off the power before unplugging or plugging in the printer power cord or interface cable. When moving the printer, be sure to turn off the power before unplugging the power cord. Be sure to unravel the power cord prior to plugging it in; otherwise it may lead to damage, overheating, short-circuit, or result in re. Be sure to plug the power cord rmly into the power outlet, as any ammable material caught between an opening might result in re. Avoid using an extension cord. If you must use an extension cord, be sure to take the following precautions. Failure to do this might lead to overheating, result in re, or cause ickering due to a drop in voltage. Be sure not to exceed the allowed rating current of the extension cord. Use a short extension cord. Do not connect several extension cords together. Make sure that the total ampere rating of the products plugged into the extension cord does not exceed the extension cord ampere rating. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the printer and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the printer on a bed, sofa, shag rug, or other similar surface.

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The printer should never be placed near or over a radiator, heat register, or ame. It should not be placed in a built-in installation unless proper ventilation is provided.

Ventilation slots

Before connecting the printer to a power source, check the voltage rating label at the back of the printer to ensure that the printer voltage matches that of the power source. The voltage rating label is located on the rear side of the printer. If the voltage label is missing, contact your nearest authorized dealer or the place of purchase. The power cord should be routed so that it is not likely to be walked on or pinched by items placed on or against it. Pay particular attention to the plug, the power socket, and the point where the cord exits the unit. Keep the power cord and cables away from children. Do not handle plugs with wet hands. When the printer will not be used for a long period, turn the power off and unplug the power cord for safety. Unplug the printer from the wall outlet before cleaning. Do not spray liquid cleaners or aerosol cleaners directly on the cabinet or the openings, as the spray could penetrate inside the printer and contaminate internal parts. Use a damp cloth for cleaning. Never push objects of any kind into the printer through openings in the enclosure, as the objects might touch dangerous voltage points or short out parts. This could result in a re or electrical shock. Never spill liquid of any kind into the printer. Unplug the printer and request servicing from qualied service personnel in the following situations: When the power cord or plug is damaged or becomes frayed. If liquid is spilled into the printer. If the printer is exposed to water.

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If the printer does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may damage the printer and may require extensive work by a qualied technician to restore the product to normal operation. If the printer is dropped or the cabinet is damaged. If the printer exhibits a distinct change in performance, indicating a need for servicing. If the printer produces smoke, odor, or excessive noise. The outlet should always be free from any obstacles so as to allow easy access. When unplugging the printer, always disconnect the power cord by pulling on the plug, not the cord itself. Any misuse of electrical equipment is hazardous. Do not allow children to handle power cords or cables. Do not attempt to service this printer yourself, except as instructed in this guide. Opening or removing covers that are intended to be removed only by qualied service personnel may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to qualied service personnel. Do not attempt to modify the printer. Do not remove the warning or instruction labels on the printer.

Operating Environment
When selecting a location for the printer, check the following guidelines: Make sure the location is at and sturdy. When power is on (printer plugged into an AC outlet): Temperature: 10C-32.5C (50F-90.5F) Relative humidity: 20-80% RH with no condensation Make sure the surrounding area is well ventilated. The printer must not be in a direct draft. Avoid placing the printer in the following locations: Under direct sunlight, near heaters, air conditioners, or open ames.

Strong light entering the printer unit causes the internal cartridge drum surface to deteriorate and degrades the printing. Near magnets or equipment that generates magnetic elds. Near areas subject to vibration. In dusty places or places where the air contains high concentrations of salt or corrosive gases. Near water pipes and refrigerators. If humidity is less than 30%, use a humidier or an anti-static mat to prevent buildup of electrostatic charges. If the room temperature rises abruptly, or the printer is moved from a cool and dry place to a warm and humid place, condensation may form inside the printer and cause problems with paper delivery or a deterioration in print quality and, in some cases, result in printer error. To prevent this, allow the printer to sit for an hour or more to adjust to the new temperature.

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Observe the following requirements when the power is off (printer unplugged from the AC outlet): Temperature: 0C-35C (32F-95F). Relative Humidity: 10-80% RH with no condensation.

Carrying the Printer

CAUTION: Do not carry the printer by holding the front panel, the face-up delivery slot, or by holding it at the front and rear. This could result in damage to the printer or personal injury if the printer is dropped. Before transporting the printer, always remove the EP-22 cartridge and store it in its original protective bag or wrap it in a thick cloth to protect it from strong light.

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Contents
Chapter 1 Introduction .......................................................................................... 1 Printer Features ....................................................................................... 2 Parts of the Printer .................................................................................. 4 Front View ..................................................................................... 4 Rear View ...................................................................................... 4 Inside the Printer ........................................................................... 5 Paper Handling ..................................................................................... 7 Paper Requirements ................................................................................ 8 Plain Paper ..................................................................................... 9 Transparencies ............................................................................... 9 Labels .......................................................................................... 10 Envelopes .................................................................................... 10 Postcards ...................................................................................... 11 Storing Paper ........................................................................................ 12 Paper Path ............................................................................................. 13 Selecting Paper Delivery ...................................................................... 14 Face-down Delivery .................................................................... 14 Face-up Delivery ......................................................................... 15 Loading Paper into the MP Tray .......................................................... 16 Loading Envelopes into the MP Tray .......................................... 19 Loading Paper Manually ...................................................................... 24 Using the Canon Advanced Printing Technology ............................ 27 Installing the CAPT .............................................................................. 28 Windows 95/98/Me .............................................................................. 28 Plug and Play ............................................................................... 28 Add Printer Wizard ..................................................................... 31 Windows NT 4.0/2000 ......................................................................... 36 Windows 2000 Plug and Play ..................................................... 36 Windows NT 4.0 Add Printer Wizard ......................................... 39 Windows 2000 Add Printer Wizard ............................................ 43 Connecting to the LBP-810 Already on Your Network .............. 49 Printer Sharing ...................................................................................... 52 Connecting the LBP-810 as a Network Printer ........................... 52 The Canon CAPT Tools ....................................................................... 55 Printing with the CAPT ........................................................................ 56 Windows 95/98/Me Printer Properties ........................................ 57

Chapter 2

Chapter 3

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Windows NT 4.0/2000 Printer Properties and Default Document Properties* 70 Checking the Status of a Print Job ........................................................ 84 Opening the Status Window ........................................................ 85 Using the LBP-810 Status Window ............................................ 86 Network Printer Status ................................................................ 97 The Status Window Icon ............................................................. 98 Closing the Status Window ......................................................... 99 Messages ..................................................................................... 99 Chapter 4 Troubleshooting ................................................................................ 103 Finding Information ............................................................................ 103 Paper Jams .......................................................................................... 105 Locating Paper Jams .................................................................. 105 Removing Paper Jams ........................................................................ 110 Print Quality Problems ....................................................................... 119 Printout Has Vertical White Streaks ......................................... 119 Printout Has Black Specks ........................................................ 120 Printout Too Light ..................................................................... 120 Printout Too Dark ...................................................................... 120 Printer Problems ................................................................................. 121 CAPT Problems .................................................................................. 124 CAPT Messages ................................................................................. 127 Using the Trouble Shooter .................................................................. 129 Uninstalling the CAPT ....................................................................... 131 Chapter 5 Maintenance ...................................................................................... 133 Handling and Cleaning the Printer ..................................................... 133 Handling the Printer .................................................................. 133 Cleaning the Printer ................................................................... 134 EP-22 Cartridge .................................................................................. 134 Storage Guidelines .................................................................... 135 Handling Guidelines .................................................................. 136 Replacing the EP-22 Cartridge .................................................. 137 Cleaning ..................................................................................... 139 Appendix A Printer Specifications ....................................................................... 141 Appendis B Network Adapter .............................................................................. 143 Connecting Directly From Clients ...................................................... 144 Connecting Through A Print Server ................................................... 145 Protocols ............................................................................................. 145 Using NetPilot To Configure Your Network Adapter ........................ 145 Specifications ...................................................................................... 146

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Glossary Index

............................................................................................................. 147 ............................................................................................................. 159

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Congratulations on your purchase of the Canon LBP-810 Laser Printer. This chapter introduces you to the printer and explains its features.

Your new laser printer has many advanced features, including the CAPT (Canon Advanced Printing Technology). The CAPT gives you instant access to printer information. The LBP-810 offers outstanding print quality, exible paper handling, energy-efcient printing, and trouble-free operation.

Chapter 1

Introduction

Introduction

Chapter 1 Introduction

Printer Features
The LBP-810 combines the following features to form a versatile printing system:

Quick startup The printer is ready to print in less than 8 seconds after it is turned on (start-up time), and has a rst print time of less than 18 seconds. This means that you can print documents quickly and efciently. Impressive output Thanks to the CAPT (Canon Advanced Printing Technology), the 600 dpi resolution gives you crisp, clean, laser-sharp output at 8 pages per minute. Low power consumption The printer comes with an efcient power management system. Power consumption is very low, particularly when idle. Stylish, compact design The printer provides compact, lightweight, easy-to-use functionality in a smooth, stylish design. The small footprint gives you more work space to help you meet your needs. CAPT Printing Software The CAPT is easy to install, and with it you can set custom paper sizes, overlay bitmaps on documents (for example, you can print your logo on each page), tile up to nine pages on one sheet of paper, and switch easily between complicated setups using user-dened proles. The Status Window gives you written and spoken feedback about your print jobs, even over a network.

Introduction

Chapter 1

Flexible paper handling Both the multi-purpose tray (MP tray) and the manual feeding slot accept plain paper of various sizesLegal, Letter, A4, B5, or Executiveas well as transparencies, labels, envelopes, postcards and other special paper. The MP tray handles up to 125 sheets of 75 g/m2 plain paper with a maximum stack height of 12.5 mm. For manual feeding, sheets are fed one at a time. Delivery can be face down (for plain paper) or face up (for all paper types). Direct Network Connection With the optional network adapter, you can connect directly to the LBP-810 over a network, without having to go through a server.

Chapter 1

Introduction

Introduction

Quiet operation Its quiet operation makes this printer an ideal output device, even in an open-ofce environment.

Parts of the Printer


Front View
Input paper support Face-down output paper support Face-down delivery slot Front cover

Multi-purpose tray (MP tray) Paper guides Manual feed slot

Face-up delivery slot Paper delivery selector

Rear View

Power switch

Parallel port interface connector USB port interface connector Power socket

Introduction

Chapter 1

Inside the Printer


Introduction

Transfer roller

For more information about setting up the printer, see the Getting Started Guide.

Chapter 1

Introduction

Introduction

Chapter 1

Chapter 2 Paper Handling


This chapter describes how to select the different types of paper you can use with your printer and how to load them. It includes the following information: Paper Requirements Storing Paper Paper Path Selecting Paper Delivery Loading Paper into the MP Tray Loading Paper Manually

Chapter 2

Paper Handling

Paper Handling

Paper Requirements
Make sure that the paper you use meets the following requirements.
Weight (g/m2) 64-135

Loading MP Tray

Type Plain paper

Size Legal, Letter, A4, Executive, B5.

Capacity Max height: 12.5 mm (Approx. 125 sheets of 75 g/m2 paper) Max. height: 12.5 mm Max. height: 12.5 mm Max. height: 12.5 mm

Delivery Face-up Facedown (64105 g/m2) Face-up Face-up Face-up

Transparencies Labels Envelopes

Letter, A4 Letter, A4 98 x 162 mm to 176 x 250 mm (COM 10, Monarch, DL, B5, C5) 100 x 147 mm Index card: 3" x 5"* 76.2 x 127 mm to 216 x 356 mm Including the following standard paper sizes: Legal: 8-1/2" x 14" Letter: 8-1/2" x 11" A4: 210 x 297 mm Executive: 7-1/4" x 10-1/2" B5: 182 x 257 mm A5 (Portrait orientation): 210 x 148 mm Letter, A4

----

Postcards Other Manual Plain paper

--64-135

Max. height: 12.5 mm Max. height: 12.5 mm 1 sheet

Face-up Face-up Face-up Facedown (64105 g/m2)

Transparencies

--

1 sheet

Face-up

Paper Handling

Chapter 2

Loading Manual

Type Labels Envelopes

Size Letter, A4 98 x 162 to 176 x 250 mm (COM 10, Monarch, DL, B5, C5) 100 x 147 mm Index cards: 3" x 5"*

Weight (g/m2) ---

Capacity 1 sheet 1 sheet

Delivery Face-up Face-up

Postcards Other

---

1 sheet 1 sheet

Face-up Face-up

*Only use index cards that are 0.18 mm to 0.28 mm thick.

Plain Paper
Follow these guidelines when selecting paper: Paper that is too thick or too thin, or that has irregular shapes, cutouts, or perforations should not be used. Never use paper that is wet, highly textured, rough, torn, wrinkled, or damaged. Extremely smooth paper or paper with special coatings does not print well. The laser printing process uses high temperatures to fuse toner to the paper. Use paper that will not melt, vaporize, offset, discolor, or emit dangerous fumes at about 190 C (374 F). Do not use thermal or carbon paper, or paper with glue, staples, clips, or ribbons. For colored paper, use colors that are not damaged by the heat of the printers xing assembly (about 190 C or 374 F).

Transparencies
The acceptable sizes are Letter or A4. The transparencies must be able to withstand the heat generated by the xing assembly (about 190 C or 374 F) without damage.

Chapter 2

Paper Handling

Paper Handling

Labels
Labels are paper with pressure-sensitive adhesive. Acceptable sizes are Letter and A4. Note the following conditions when choosing a label sheet: The label print face (top, or face sheet) must be made of ordinary, matte-nish paper similar to copy paper. The paper backing must be able to withstand the heat generated by the xing assembly (about 190 C or 374 F). The backing must not be made of easily removable coated paper. Do not use labels with exposed adhesive, which may stick to the EP22 cartridge or the xing roller, causing the labels to peel off and serious paper jams to occur.

Envelopes
Follow these guidelines when printing on envelopes: Envelopes must not have any fasteners, snaps, or windows, or be made of articial materials. Do not use envelopes that discolor or melt at about 190 C (374 F), envelopes which might emit dangerous fumes when heated, or envelopes that seal with pressure-sensitive adhesives. Do not use envelopes which are damaged, curled or wrinkled, or that have an irregular shape. Do not use oversized envelopes, or envelopes with folds.

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Paper Handling

Chapter 2

Poorly manufactured envelopes are not recommended.

Postcards
Follow these guidelines when printing on postcards: Postcards should not be greater than 0.28 mm in thickness. Postcards should be free of glue, clips, and staples. Do not use postcards that are damaged or curled, or that have special coatings or an irregular shape.

Chapter 2

Paper Handling

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Paper Handling

Storing Paper
Improper paper storage might cause a deterioration of print quality and paper performance. Therefore, note the following when storing paper: Store unused paper in its wrapping to protect against humidity. Do not store paper directly on the oor as the oor is usually humid. If you must store paper in a very humid place, use a specially designed storage box. Keep paper on a at surface to prevent excessive in-ream paper curl. Do not stack paper too high to prevent excessive in-ream paper curl. Do not subject paper to direct sunlight or a humid environment. If paper is moved to a place with a very different temperature, leave it there for about one day before using it; otherwise it could curl or develop wrinkles.

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Paper Handling

Chapter 2

Paper Path
Understanding how paper travels inside the printer helps you better handle paper loading and jams. A sheet of paper enters the printer from the MP tray or the manual feed slot. It travels to the image transfer area where the printer drum has been statically charged. A laser beam changes the static charge on the drum and toner clings to those parts of the drum. As the paper rolls across the drum, the toner transfers to the paper. The toner is then fused to the paper by the xing assembly. The paper either comes out from the face-up delivery slot or travels to the face-down delivery slot, depending on the paper delivery method selected.

Chapter 2

Paper Handling

13

Paper Handling

Selecting Paper Delivery


Use the paper delivery selector to choose face-up or face-down delivery. When the selector is in the lower position, face-up delivery is selected. When the selector is in the upper position, face-down delivery is selected.

Face-down

Face-up

Face-down Delivery
Use face-down delivery for plain paper only. Printouts are stacked in order in the face-down delivery slot (which can hold up to 100 sheets of 75 g/m2 paper). To select face-down delivery, move the paper delivery selector up.

Do not replace paper in the face-down delivery slot once it is removed from the slot. This could result in damage to the aps inside the slot. Never insert paper or other objects into the face-down delivery slot.

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Paper Handling

Chapter 2

Face-up Delivery
Use face-up delivery for envelopes and transparencies, as well as other special paper, including non-standard sized plain paper. Printouts come out from the face-up delivery slot face up. This helps prevent paper curl. To select face-up delivery, push the paper delivery selector down.

Do not pull on the printout while it is still emerging from the face-up delivery slot. Do not switch the paper delivery selector until the printout has completely come out of the delivery slot. Switching the paper delivery selector while printing could cause a paper jam. Make sure there is enough room at the front of the printer for the paper to exit.
Chapter 2 Paper Handling

15

Paper Handling

Loading Paper into the MP Tray


The multi-purpose tray can hold up to approximately 125 sheets of 75 g/m2 paper for high-volume printing. Acceptable paper sizes are Legal, Letter, A4, Executive, and B5. It also accepts transparencies, envelopes, postcards, or special paper with a maximum height of 12.5 mm. Before loading paper on the MP tray, rst select the paper delivery. For envelopes, transparencies, labels, and other special paper, face-up delivery must be used. Plain paper can use both the face-up and facedown delivery methods. Face-down delivery is limited to plain paper with weight between 64 and 105 g/m2. For more details, see Selecting Paper Delivery on page 14. Follow the steps below to load a stack of paper. Make sure that the input paper support is inserted into its slot in the printer.

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Paper Handling

Chapter 2

1.

Prepare a stack of paper and tap it on a at surface to properly align the edges.

Do not fan the paper, or printing problems might occur. When using transparencies, slightly fan the stack of transparencies before loading them in the MP tray to prevent feed failures. 2. Align the stack of paper so that the side to be printed on faces the front of the printer. The top edge of the paper stack should be toward the bottom of the MP tray. Slide the stack in until it stops.
Thi s will side pr be i n t ed on.

Do not force the paper into the printer. Do not load more than 125 sheets of 75 g/m2 plain paper, or a stack of any paper higher than 12.5 mm.
Chapter 2 Paper Handling

17

Paper Handling

3.

Adjust the paper guides to the width of the paper stack. For A4-size or Letter/Legal-size paper, align the paper guides with the icons inside the MP tray.

Adjust the paper guides so that there is no space between the paper guide and the edge of the stack of paper.

When reloading, be sure to remove any paper remaining in the MP tray. Stack it together with the new sheets before loading. The MP tray is now ready to supply paper. For information on paper delivery selection, see Selecting Paper Delivery on page 14.

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Paper Handling

Chapter 2

Loading Envelopes into the MP Tray


Before Loading Envelopes
Please be sure to follow these steps before loading envelopes: 1. Place the envelopes on a at surface and press the corners down in the direction shown to atten the envelopes.
Paper Handling

2.

Flex the envelope stack, including all four edges, to remove any stiffness. Correct any bent corners on the envelopes. Check all four corners.

Chapter 2

Paper Handling

19

3.

Align the stack of envelopes by tapping them on a at surface.

Loading Envelopes
1. Align the stack of envelopes so that the side to be printed on faces the front of the printer. Slide the stack in until it stops.

20

Paper Handling

Chapter 2

2.

Adjust the paper guides to the width of the stack of envelopes.

Most applications allow you to choose which way envelopes feed into the printer. Make sure your printer settings before you print. When using C5-size envelopes, remove any stiffness by lightly exing both edges of the envelope.

Chapter 2

Paper Handling

21

Paper Handling

Insert the envelopes one at a time into the MP tray, in the direction shown in the illustration.

1 2

If the ap is along the long edge of the envelope, insert each envelope with the ap at the back and on the right. If the ap is along the short edge of the envelope, insert envelopes with the ap at the bottom and at the back.

The illustrations below show acceptable and unacceptable arrangements of the aps of envelopes in a stack.

Acceptable
The ap of each envelope should be separate, not overlapping the edges of any of the other envelopes in the stack.

22

Paper Handling

Chapter 2

Not Acceptable
If the ap of any of the envelopes overlaps the edges of other envelopes in the stack, like those in the examples below, paper jams or misfeeds will occur.

Flaps overlapping the envelopes underneath

Flaps overlapping Top flap overlaps the envelopes underneath

Chapter 2

Paper Handling

23

Paper Handling

Loading Paper Manually


The manual feed slot allows you to load paper manually, one sheet at a time. You can load transparencies, labels, envelopes, postcards, or other special paper. You can also load plain paper, which is useful when you want to use paper that is a different size from the paper in the MP tray. Before loading paper manually, always select the paper delivery rst. For transparencies, labels, envelopes, postcards, and other special paper, face-up delivery must be used. Plain paper can use both the face-up and face-down delivery methods. Face-down delivery is limited to plain paper with weight between 64 and 105 g/m2. For details, see Selecting Paper Delivery on page 14. Align the sheet of paper so that the side to be printed on faces the front of the printer and the top of the paper is inserted rst. Slide the sheet of paper into the manual feeding slot until it stops (see in the illustrations below). Adjust the paper guides to the sheet of paper (see in the illustrations below).

2 2

Standard paper

Envelopes

The manual feed has priority over the MP tray. Often applications will let you change the feeding direction of envelopes. Conrm the feeding direction of envelopes before printing. If a postcard is not fed smoothly into the printer, gently push the top of the postcard downwards until the roller inside the printer takes the card and feeds it into the printer.

24

Paper Handling

Chapter 2

Do not force the paper into the printer or printing problems might result. For continuous manual feed, insert a new sheet only when the previous sheet has come out completely from the delivery slot. If a new sheet is inserted before the previous sheet has been delivered, a paper jam may occur.
Paper Handling

Chapter 2

Paper Handling

25

26

Paper Handling

Chapter 2

Chapter 3 Using the Canon Advanced Printing Technology


This chapter describes the CAPT (Canon Advanced Printing Technology). It includes the following information: Installing the CAPT Printing with the CAPT Checking the Status of a Print Job
Using the Canon Advanced Printing Technology

Chapter 3

Using the Canon Advanced Printing Technology

27

Installing the CAPT


If you are using the LBP-810 as a local printer (connected directly to your computer) follow the steps below. If the LBP-810 is already on your network, and you want to start using it, follow the steps in Connecting to the LBP-810 Already on Your Network on page 49. If you want to install the LBP-810 as a network printer, follow the steps in Connecting the LBP-810 as a Network Printer on page 52.

Windows 95/98/Me
For installation instructions using the CD-ROM menu, please see the Getting Started Guide.

Plug and Play


Following is the installation procedure of plug and play for Using USB and Parallel Port under Windows 95/98/Me. Before you install the software, make sure you do the following: Start Windows 95, 98 or Me. Connect the printer to your computer (For details, see the Getting Started Guide). Turn on the printer (For details, see the Getting Started Guide). If you are using Windows 95 OSR2.1 or later, an error may occur while trying to install using plug and play. If you get an error, install the software using the CD-ROM. To check which version of Windows 95 you are using, open the system window in Control Panel and look at the version number in the General tab. 4.00.950 B or 4.00.950 C means you are using OSR2.1 or later. Using USB Port (USB Cable) In order to use the printer via USB, the following requirements need to be satised. Your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer. Windows 95 is not available for USB.

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The following procedure only applies to the installation under Windows 98. The rst time you start Windows with the LBP-810 attached to your computer the New Hardware Found dialog box appears, then click Next >. When using parallel port, go Step 3. 1. Select Search for the best driver for your device (Recommended) in the Add New Hardware Wizard and click Next>.

2.

Click only Specify a location, then click Browse to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive D, brows to D:\English\Win9x and click OK.

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For Windows Me, select Specify the location of the driver (Advanced) and click Next > in the Add New Hardware Wizard. Click only Specify the location then click Browse to select the driver you want to install. For example, if your CD-ROM drive is drive D, browse to D:\English\WinMe and click OK. The installation of the USB class driver will complete. 3. The Add New Hardware Wizard (Canon LBP-810) appears. Click Next>.

4.

Select Search for the best driver for you device (recommended) and click Next >. Click only Specify a location and Browse to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive D, brows to D:\English\Win9x and click OK >.

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For Windows Me, select Specify the location of the driver (Advanced) and click Next > in the Add New Hardware Wizard. Click only Specify the location then click Browse to select the driver you want to install. For example, if your CD-ROM drive is drive D, browse to D:\English\WinMe and click OK. 5. Enter the name you wish to use, then click Finish.

6.

When the installation is complete, the following dialog box appears. To close the dialog box, click OK. Click Finish on the Add New Hardware wizard.

Add Printer Wizard


To install the CAPT on a local computer using Windows 95/98/Me, you can use the Windows 95/98/Me Add Printer Wizard. Following is the installation procedures for Using Parallel Port under Windows 98. To install the LBP-810 printer driver to USB port, perform procedure as same as CD-ROM Installation or Plug and Play.

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1. 2.

From the Start menu, select Settings, then Printers. The Printers folder appears. Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Click Next >.

3.

Select Local Printer and click Next >.

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4.

The Wizard displays a list of available printers. Click Have Disk.

5.

The Install From Disk dialog box appears. Use Browse to select the directory or enter the path name that contains the printer software, then click OK.

For example, if you are using the CD-ROM to install the software, and your CD-ROM drive is drive D:, the path name would be D:\English\Win9x.

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6.

Select the printer, and click Next >.

7.

Select the printers port, and then click Next >.

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8.

Enter the name you wish to use, then click Finish.

9.

When the installation is complete, the following dialog box appears. To close the dialog box, click OK. Click Finish on the Add New Hardware Wizard.

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Windows NT 4.0/2000
Windows 2000 Plug and Play
Following is the installation procedure of plug and play for Using USB and Parallel Port under Windows 2000. Before you install the software, make sure you do the following: Connect the printer to your computer (For details, see the Getting Started Guide). Turn on the printer (For details, see the Getting Started Guide). Start up Windows 2000. Using USB Port (USB Cable) In order to use the printer via USB, the following requirements need to be satised. Your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer. Windows NT 4.0 is not available for USB. When using parallel port, go Step 2. 1. Plug and Play is being carried out and the USB class driver, USB Printing Support is automatically detected and installed.

2.

Log on as member of Administrators. The full control access right for the printer is necessary for the installation of the CAPT.

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3.

The New Hardware Wizard dialog box appears. Click Next >. Select Search for a suitable driver for my device (recommended) in the Found New Hardware Wizard and click Next >.

Unknown may be displayed as the name of the device.

4.

Select Specify a location and click Next >.

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5.

The Found New Hardware Wizard dialog box appears. Click Browse to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive D:, brows to D:\English\Win2000, then click OK.

Click Next > on Driver Files Search Results. Click Yes if the Digital Signature Not Found dialog box appears. 6. When the installation is complete, the following dialog box appears. Click OK to close the dialog box. Click Finish on the Found New Hardware Wizard.

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Windows NT 4.0 Add Printer Wizard


To install the CAPT on a local computer using Windows NT 4.0, you can use the Windows NT Add Printer Wizard. 1. 2. 3. Log on as member of Administrators. The full control access right for the printer is necessary for the installation of the CAPT. From the Start menu, select Settings, then Printers. The Printers folder appears. Double-click the Add Printer icon. The Add Printer Wizard dialog box appears.

4. 5.

Select My Computer, then click Next >. Select the printer port or ports you want to use, then click Next >.

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6.

Click Have Disk in the manufacturer/Printers dialog box.

7.

The Install From Disk dialog box appears. Use Browse to select the directory or enter the path name that contains the CAPT, then click OK.

For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is drive D:, the path name would be D:\ENGLISH\WINNT40.

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8.

Select your printer model from the list of printers displayed, then click Next >.

9.

Click Next > to accept the default printer name, or enter the name you wish to use, then click Next >.

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10. Select whether this printer is shared or not shared with other computers. If it is shared, select all the operating systems that will use this printer. Click Next >.

11. Click Yes if you want to print a test page, or No if you do not want to print a test page, then click Finish.

Windows creates the Canon CAPT Tools icon on the Desktop, and the Canon LBP-810 icon is added to the Printers folder.

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12. When the installation is complete, the following dialog box appears. Click OK to close the dialog.

13. If you opted to print a test page, the page prints after the installation completes, and the following dialog appears. If the page printed correctly, click Yes.

Windows 2000 Add Printer Wizard


To install the CAPT on a local computer using Windows 2000, you can use the Add Printer Wizard. Following is the installation procedure for Using Parallel Port under Windows 2000. To install the LBP-810 printer driver to USB port, perform procedure as same as Plug and Play. 1. 2. Log on as member of Administrators. The full control access right for the printer is necessary for the installation of the CAPT. From the Start menu, select Settings, then Printers. The Printers folder appears.

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3.

Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Click Next >.

4.

Select Local printer, then click Next >.

To check on Automatically detect and install my Plug and Play Printer is not recomended.

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5.

Select the printer port or ports you want to use, then click Next >.

6.

Click Have Disk in the Manufacturers/Printers dialog box.

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7.

The Install From Disk dialog box appears. Use Browse to select the directory or enter the path name that contains the CAPT, then click OK.

For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is drive H:, the path name would be H:\ENGLISH\Win2000. 8. Select your printer model from the list of printers displayed, then click Next >.

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9.

Click Next > to accept the default printer name, or enter the name you wish to use, then click Next >.

10. Select whether this printer is shared or not shared with other computers. Click Next >.

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11. Click Yes if you want to print a test page, or No if you do not want to print a test page, then click Next >.

12. Click Finish. Click Yes if the Digital Signature Not Found dialog box appears. Windows creates the Canon CAPT Tools icon on the Desktop, and the Canon LBP-810 icon is added to the Printers folder.

13. When the installation is complete, the following dialog box appears. Click OK to close the dialog.

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14. If you opted to print a test page, the page prints after installation completes, and the following dialog appears. If the page printed correctly, click OK.

If the LBP-810 is already on your network you can install it two different ways. The easiest way is using automatic network download. If network download is not available, you can use the Add Printer Wizard.

Network Download
Windows 95/98/Me and Windows NT 4.0/2000 clients can download the drivers for the LBP-810 automatically. 1. 2. 3. Open Explorer and browse the network until you can see the LBP-810 printer icon. Double-click the printer icon, or drag the printer icon to your Printers folder. Follow the instructions on screen.

Service Pack 4 must be installed on Windows NT servers in order for Windows 95/98/Me clients to use network download. Windows NT 4.0/2000 clients cannot download the driver from Windows 95/98/Me servers.

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Connecting to the LBP-810 Already on Your Network

Windows 95/98/Me Add Printer Wizard


To install the CAPT for a network printer you can use the Windows 95/ 98/Me Add Printer Wizard. 1. 2. 3. 4. From the Start menu, select Settings, then Printers. The Printers folder appears. Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Select Network printer, then click Next >. Enter the network path or print queue that you want to connect to, or use Browse to open the Browse for Printer dialog to select the printer. The Wizard displays a list of available printers. Click Have Disk.

5.

6.

The Install From Disk dialog box appears. Use Browse to select the directory or enter the path name that contains the printer software, then click OK.

7.

If the server is a Windows 95/98/Me computer, you can enter a name for the printer, or accept the default name and click Next >.
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If the connection fails youll be able to install the printer but you will not be able to use the printer until it comes back online. 8. Follow the instructions on screen to nish the installation.

Windows NT 4.0/2000 Add Printer Wizard


To install the CAPT for a network printer you can use the Windows NT 4.0/2000 Add Printer Wizard. 1. 2. 3. 4. 5. Log on as member of Administrators. The full control access right for the printer is necessary for the installation of the CAPT. From the Start menu, select Settings, then Printers. The Printers folder appears. Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Select Network printer server, then click Next >. The Connect to Printer dialog appears. Select the printer you want to connect to, then click OK. If the printer name is invalid, it means the client could not connect to the network printer specied. If a suitable driver is not found, it probably means the server is a Windows 95/98/Me computer. Follow the directions on screen to complete installation.
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6.

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Printer Sharing
Printer sharing enables printing from network clients. Printer sharing with the LBP-810 printer requires that both the print server and the client devices are using Windows 95 or later, or Windows NT 4.0 or later. The print server and client do not need to use the same operating system, and it is possible to print from a Windows 95/98/Me client to a Windows NT 4.0/2000 print server, or vice versa. You can start printing simply by starting the server, even if the server was not running when the client was started. If the server is running on Windows NT 4.0/2000, you can print, even if no one is logged into the server. Please note that there is no status display on the server when no one is logged in. The status display is shown on the client.

Connecting the LBP-810 as a Network Printer


If you plan to share the LBP-810 on a network, install the print server locally, then make the following settings. See your print server system documentation for more information.

Windows 95/98/Me Server Settings Network Settings


1. 2. 3. 4. 5. 6. Double-click the Network icon in the Control Panel. Select the Conguration tab, then click Add. Select Service, then click Add. Select Microsoft in the Manufacturers list box. Select File and Printer Sharing for Microsoft Networks in the Network Services box, then click OK. Click File and Print Sharing.

Be sure there is a check by I want to be able to allow others to print to my printer(s). 7. Select the Access Control tab and check either Share-level Access Control or User-level Access control.
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8.

Click OK and then restart Windows.

Printer Settings
Share-level Access Control 1. 2. 3. Open the Canon LBP-810 Properties window, then check Shared As in the Sharing tab. Enter the Share name, Comments, and Password as needed. Click OK.

User-level Access Control 1. 2. 3. 4. 5. Open the Canon LBP-810 Properties window, then check Shared As in the Sharing tab.
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Enter the Share Name and Comments, as needed. Click Add, and select the users allowed to access the printer. Click OK when you are done adding users. Click OK again.

Do not enter space or special character in the Share Name.

Windows NT 4.0/2000 Server Settings Add Server Service (Windows NT 4.0)


1. 2. 3. 4. 1. Double-click the Network icon from the Control Panel. Select the Services tab, and if the Server is not shown, click Add. Select the Server, and click OK. Restart Windows. From the Start menu, select Settings, them Network and Dial-up Connections. The Network and Dial-up Connections folder appears. Right-click the Local Area Connection icon, then select Properties form the menu. The Local Area Connection Properties dialog box appears.
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Add Server Service (Windows 2000)

2.

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3.

Select File and Printer Sharing for Microsoft Networks, then click OK. Open the Canon LBP-810 Properties window, then check Shared in the Sharing tab. Enter the Share Name as needed. Click OK. The printer icon changes to indicate sharing.

Printer Sharing Settings


1. 2. 3.

Sharing settings may also be made during installation.

Status Display
The status of a shared printer displays on both the print server and client computer, and job operations can execute from either. Please note that execution of job operations requires Manage Documents authority. Status display requires status exchanges between the print server and client using TCP/IP and NetBEUI protocols. Status display is not supported if IPX/SPX is the only protocol used.

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The Canon CAPT Tools


When you install the CAPT, the Canon CAPT Tools group is created.

You can select the following from the Canon CAPT Tools group: Canon LBP-810 Help Selects the Canon LBP-810 Help le for the CAPT. Canon LBP-810 Status Window Displays the LBP-810 Status Window. Canon LBP-810 Trouble Shooter Starts the Trouble Shooter program for the CAPT. It helps you solve printing problems in Windows 95/98/Me or NT 4.0/2000. For details, see Chapter 4, Troubleshooting. Canon CAPT Uninstallation Starts the uninstall program for the CAPT. If the CAPT is not working properly, it might help to uninstall and then install it again. For details, see Chapter 4, Troubleshooting.

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Printing with the CAPT


The CAPT offers bi-directional communication between the computer and printer. To take advantage of the bi-directional communication, one end of a bi-directional parallel cable connects to the printer and the other end connects directly to your computer.

You must use a bi-directional cable for proper operation. Every time you print, the CAPT displays the Canon LBP-810 Status Window. This window shows you the paper moving through the printer, how long it will take to print the document, and how much of the document has printed. From the Status Window you can pause, resume, or delete the current print job.

If a printing problem occurs, the Canon LBP-810 Status Window automatically opens and identies the problem. Before using the CAPT, make sure you select it as your current Windows printer driver. During Setup, the installation program makes the CAPT the default printer driver. If you have not changed printers since running the Setup program, you are ready to print.

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Windows 95/98/Me Printer Properties


With the CAPT, you initiate printing as you normally would from a Windows application. From the Print dialog box, usually accessed from an applications File menu, you can select Properties to proceed to the Canon LBP-810 Properties dialog box and its printing options. You can open the Properties dialog box from the Printers folder. The number of tabs displayed in the Properties dialog box depends on how you have your system set up. Screens examples use Windows 98. The way you get to the dialog boxes determines how long the printing options remain in effect:
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If you start from an application's Print... command, your choices apply only to that print job. They will not be stored when you close the application. If you start from the Printers folder, the settings apply to all Windows applications and remain in effect until you change those settings. For more information about the following features, see the online Help. To display the online help, select the item you want more information about and press F1, or click? in the title bar and then select the item of interest.

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General Tab
Lets you print a test page or dene separator pages. Refer to your operating system documentation for more information.

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Details Tab
Species the printer port and time-out settings. Refer to your operating system documentation for more information.

Spool Settings
The installer sets the following defaults.

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Sharing Tab
Species the printer-sharing settings. This tab is available only when le and printer sharing is turned on. Refer to your operating system documentation for more information.

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Page Setup Tab


Species paper size, scaling, number of copies, orientation, and pages per sheet. For information on Proles, see page 65.

Page Size lets you select the paper size you are working with in your application. (Letter, Legal, A4, B5, Executive, Envelope DL, Envelope#10, Envelope C5, Envelope Monarch, Index Card, and 3 custom paper sizes. The names of the custom paper sizes are set with the Custom Paper Size option.) Output Size lets you select the paper size to print on. If your output size is set to anything other than Match Page Size, the image will be automatically reduced or enlarged to t on the page. Copies lets you specify the number of copies to be printed (1-999). Orientation lets you select the direction of printing relative to the paper (Portrait, Landscape). Page Layout lets you select the number of pages per sheet (1, 2, 4, 8, 9). If you select more than 1, the image may be reduced to t on the selected output size. When 2, 4, 8, or 9 pages per sheet is selected Manual

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Scaling disappears and Page Order appears in its place.

Manual Scaling lets you shrink or enlarge images. This option only appears when 1 Page per Sheet is selected as the Page Layout. Check the check box to set a reduction or enlargement percentage (10-200).

View Settings
To get a quick view of your current settings, click View Settings, which is located on the Page Setup, Finishing, and Quality tabs. Click on the tabs in the View Settings dialog box to view the settings for each tab.

Custom Paper Size


Custom Paper Size on the Page Setup tab window allows you to dene custom paper sizes (forms) for quick selection. You can specify the name, width, and height of each form. You can have up to 3 custom forms.

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Selecting a Custom Paper Size Setting


1. 2. 3. 4. 5. Select one of the predened forms from the Custom Paper List. If you wish, enter a unique name in the Name area. Select the Units of measurement (Centimeters or Inches). Dene the Paper Size using the Width (7.6221.59 cm) and Height (12.7035.56 cm) settings. Click OK to accept your changes.

If you wish to restore the default settings to all of the custom forms, then click Restore Defaults.

Overlay
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An overlay allows you to add data you use often, such as a logo, to the print data from an application. For example, when using an overlay you can automatically print your logo on letters you create. Overlay on the Page Setup tab accesses the settings to specify how you want the overlay and print data printed, including the print position, size, and whether it is printed in the foreground (on top of) or background (under) the application data.

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Use Browse to select the le that contains the overlay data.

File Name displays the currently selected overlay le name. Browse Opens the Select File dialog box. When you select a le and close the Select File dialog box, the File Name drop-down list and preview are updated. The overlay le must be a Windows bitmap or a Windows metale. Overlay Placement lets you specify if you want the overlay to appear in back of the application data or in front of the application data (Background, Foreground). Position lets you specify the position of the overlay based on its distance from the papers left and top edges. Size lets you set the size of the overlay. Units lets you select the units of measurement (Centimeters, Inches). Restore Defaults resets Left, Top, Width and Height to their default values.

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Proles
The Prole function allows you to save and restore settings for Page Setup, Finishing, and Quality, so you can easily add, edit or select that combination of settings. You can save up to 50 proles. If you select Users can customize their own preferences and desktop settings in the Users Proles tab in the Passwords control panel, up to 50 proles can be stored for each user.

Prole lets you select proles from a pull-down menu. Add opens the Add Prole dialog. Edit opens the Edit Prole dialog.
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Add Proles
After setting the desired options, you can create a new prole by clicking Add on the Page Setup, Finishing, or Quality tab.

Name lets you specify the prole name. Icon lets you select an icon to represent the new prole. View Settings >> shows or hides the proles settings.

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Edit Proles
After you have created a prole, you can select it from the pull-down menu on the Page Setup, Finishing, or Quality tab window. Edit lets you edit an existing prole.

Prole List displays a list of saved proles. The order that proles appear in this list is the order they appear in the pull-down menus. Delete lets you delete the selected prole. Import lets you import prole information from a le. Export lets you export the selected prole information to a le. If you change the name assigned to your printer, you cannot retrieve any proles saved for that printer. To retrieve the proles, rename the printer to its original name. Proles are not erased even when the printer driver is uninstalled. Overlay history information is not stored in proles.

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Finishing Tab
Species how nal output is collated. Check the check box to collate the document. For information on Proles, see page 65.

Preferences
Preferences on the Finishing tab window opens the Preferences dialog box. The check box lets you force pages to print, even when the paper size does not match. If this is not checked, youll be asked to change paper when a paper size mismatch is detected.By default the setting for this option is unchecked.

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Quality Tab
Species the resolution, halftoning method, brightness, and contrast settings. For information on Proles, see page 65.

Resolution lets you specify the printers resolution in dots per inch (600,300). Halftoning is the process of converting a grayscale image to black dots and white (unprinted) dots that simulate the gray shades in the original image. Different halftone patterns give different gray shade results. Brightness is the relative proportion of light and dark areas. Decreasing brightness darkens the overall image; increasing brightness lightens it. Brightness is expressed as a relative range from -80% to +80%. Contrast is the degree of difference between the lightest and darkest areas of an image. Decreasing contrast lightens the dark areas and darkens the light areas; increasing it darkens the dark areas and lightens the light areas. Contrast is expressed as a relative range from -80% to +80%.

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More Options
More Options accesses the settings for toner density, toner saver, and Automatic Image Renement.

Toner Density lets you select how light or dark your pages print. Move the slider to the right to darken your printed output, slide it to the left to lighten your printed output. Toner Saver prints only alternate data bits, so toner consumption is reduced. Automatic Image Renement is a printer technology from Canon, with which the printer automatically senses and renes the jagged edges and ragged curves of characters and graphics.

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Windows NT 4.0/2000 Printer Properties and Default Document Properties*


The CAPT for Windows NT 4.0/2000 has two main dialog boxes: the Printer Properties dialog box and the Default Document Properties* dialog box. Printer Properties To view the printer properties, select Properties from the File menu in the Printers folder, or click the right mouse button on the LBP-810 icon in the Printers folder and select Properties from the pop-up menu.

Default Document Properties* In the Default Document Properties* dialog box, you can specify the default settings for the printing options available when you print on the LBP-810. To view the default document properties, select Document Defaults...** from the File menu in the Printers folder, or click the right mouse button on the LBP-810 icon in the Printers folder, and select Document Defaults...** from the pop-up menu.

You can also open an equivalent dialog box and specify the setting by selecting Print or Page Setup from the File menu of an application. The number of tabs displayed in the Properties dialog box depends on how you have your system set up. Screens example use Windows NT 4.0. For more information about the following features, see the online Help. To display the online help, select the item you want more information about and press F1, or click? in the title bar and then select the item of interest.

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General Tab
Species to print a test page and separator pages. Refer to your operating system documentation for more information.

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Ports Tab
Lets you specify the port to which the printer is attached. Refer to your operating system documentation for more information.

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Scheduling Tab
Lets you dene print spooling settings. Refer to your operating system documentation for more information.

Spool print documents so program nishes printing faster and Start printing immediately are set automatically when you install the printer driver.

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Sharing Tab
Species the printer-sharing settings. Refer to your operating system documentation for more information.

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Security Tab
Lets you specify security settings. Refer to your operating system documentation for more information.

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Select Forms Tab


This printer driver supports three custom paper sizes. Using the custom forms dened on the Forms tab in the print servers Properties dialog box, you can add information about the custom paper sizes. Form denitions must conform to the printers specications.

Selected Forms shows the three form names. Change Forms opens the Change Forms dialog. This dialog contains a listing of the available forms, and their denitions (Available Forms have Height: 12.7035.56 cm and Width: 7.6221.59 cm) that were dened in the Forms tab in the print servers Properties dialog box. Only forms that conform to the printers specications are listed as available.When you choose a form in the list and then click OK, the form information is copied to the selected form in the Selected Forms list on the Select Forms tab.

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Page Setup Tab


Species paper size, scaling, number of copies, orientation, and pages per sheet. For information on Proles, see page 80.

Page Size lets you select the paper size you are working with in your application. (Letter, Legal, A4, B5, Executive, Envelope DL, Envelope #10, Envelope C5, Envelope Monarch, Index Card, and 3 custom paper sizes.) Output Size lets you select the paper size to print on. If your output size is set to anything other than Match Page Size, the image will be automatically reduced or enlarged to t on the page. Copies lets you specify the number of copies to be printed (1-999). Orientation lets you select the direction of printing relative to the printers paper (Portrait, Landscape). Page Layout lets you select the number of pages per sheet (1, 2, 4, 8, 9). If you select more than 1, the image may be reduced to t on the selected output size. When 2, 4, 8, or 9 pages per sheet is selected Manual Scaling disappears and Page Order appears in its place.

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Manual Scaling lets you shrink or enlarge images. This option only appears when 1 Page per Sheet is selected as the Page Layout. Check the check box to set a reduction or enlargement percentage (10-200).

View Settings
To get a quick view of your current settings, click View Settings, which is located on the Page Setup, Finishing, and Quality tabs. Click on the tabs in the View Settings dialog box to view the settings for each tab.

Overlay
An overlay allows you to add data you use often, such as a logo, to the print data from an application. For example, when using an overlay you can automatically print your logo on letters you create. Overlay on the Page Setup tab accesses the settings to specify how you want the overlay and print data printed, including the print position, size, and whether it is printed in the foreground (on top of) or background (under) the application data.

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Use Browse to select the le that contains the overlay data.

File Name displays the currently selected overlay le name. Browse Opens the Select File dialog box. When you select a le and close the Select File dialog box, the File Name drop-down list and Preview are updated. The overlay le must be a Windows bitmap or a Windows metale. Overlay Placement lets you specify if you want the overlay to appear in back of the application data or in front of the application data (Background, Foreground). Position lets you specify the position of the overlay based on its distance from the papers left and top edges. Size lets you set the size of the overlay. Units lets you select the units of measurement (Centimeters, Inches). Restore Defaults resets Left, Top, Width and Height to their default values.

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Proles
The Prole function allows you to save and restore settings for Page Setup, Finishing, and Quality, so you can easily add, edit or select that combination of settings. You can save up to 50 proles. If you select Users can customize their own preferences and desktop settings in the Users Proles tab in the Passwords control panel, up to 50 proles can be stored for each user.

Prole lets you select proles from a pull-down menu. Add opens the Add Prole dialog. Edit opens the Edit Prole dialog.

Add Proles
After setting the desired options, you can create a new prole by clicking Add on the Page Setup, Finishing, or Quality tab.

Name lets you specify the prole name. Icon lets you select an icon to represent the new prole. View Settings >> shows or hides the proles settings.

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Edit Proles
After you have created a prole, you can select it from the pull-down menu on the Page Setup, Finishing, or Quality tab window. Edit lets you edit an existing prole.

Prole List displays a list of saved proles. The order that proles appear in this list is the order they appear in the pull-down menus. Delete lets you delete the selected prole. Import lets you import prole information from a le. Export lets you export the selected prole information to a le. If you change the name assigned to your printer, you cannot retrieve any proles saved for that printer. To retrieve the proles, rename the printer to its original name. Proles are not erased even when the printer driver is uninstalled. Overlay history information is not stored in proles.

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Finishing Tab
Species how nal output is collated. Check the check box to collate the document. For information on Proles, see page 80.

Preferences
Preferences... on the Finishing tab window opens the Preferences dialog box. The rst check box lets you force pages to print, even when the paper size does not match. If this is not checked, youll be asked to change paper when a paper size mismatch is detected. The second check box lets you turn EMF Spooling on. If this is not checked, EMF Spooling will be off. These settings are unchecked by default.

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Quality Tab
Species the resolution, halftoning method, brightness, and contrast settings. For information on Proles, see page 80.

Resolution lets you specify the printers resolution in dots per inch (600,300). Halftoning is the process of converting a grayscale image to black dots and white (unprinted) dots that simulate the gray shades in the original image. Different halftone patterns give different gray shade results. Brightness is the relative proportion of light and dark areas. Decreasing brightness darkens the overall image; increasing brightness lightens it. Brightness is expressed as a relative range from -80% to +80%. Contrast is the degree of difference between the lightest and darkest areas of an image. Decreasing contrast lightens the dark areas and darkens the light areas; increasing it darkens the dark areas and lightens the light areas. Contrast is expressed as a relative range from -80% to +80%.

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More Options
More Options accesses the settings for toner density, toner saver, and Automatic Image Renement.

Toner Density lets you select how light or dark your pages print. Move the slider to the right to darken your printed output, slide it to the left to lighten your printed output. Toner Saver prints only alternate data bits, so toner consumption is reduced. Automatic Image Renement is a printer technology from Canon, with which the printer automatically senses and renes the jagged edges and ragged curves of characters and graphics.

Checking the Status of a Print Job


You can track and control your print jobs using either of the following methods: The Canon LBP-810 Status Window Tells you exactly what is happening with the current print job. The Windows Printers folder Helps you control and manage all print jobs in a queue for all printers installed in Windows.

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Opening the Status Window


The LBP-810 Status Window opens automatically in the following situations: When you print a document, provided Display Printer Status Window while Printing is selected in the Status Options dialog box of the Status Window. When an error occurs or user action is required. When Windows starts, if the Status Window was open the last time Windows was closed. You can also open the Status Window by clicking on the Status Window icon in the Windows taskbar and selecting the LBP-810.
Status Window icon
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If multiple LBP-810 printers are connected, select a printer from the list. The Status Window opens and displays information for the selected printer.

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Using the LBP-810 Status Window


The Status Window is a program used to display the status of jobs and perform printer operations.
Menu bar Printer icon Printer status message area Error message area Progress bar Tool bar Tab window Job information area Status bar Animation area

Window area Menu bar Printer icon Printer status message area Error message area

Description Contains menu options to control the Status Window and the printer. Displays the current printing status and error conditions. Displays the current status of the printer. Gives a description of situations requiring action.

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Window area Animation area

Description Shows an animated graphic indicating the current printer status. The animated graphic tracks the printing progress as paper feeds into the paper slot until it comes out of the printer. The graphic background changes from blue (normal) to orange when user action is required, or to red when a warning is issued. Indicates the progress of the current job. Use to pause, delete, or resume printing. Displays information related to print jobs. The type of information displayed changes with the selected tab. Displays the name of the printer port and describes menu options as you move your mouse over them.
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Progress bar Tool bar Job information area

Status bar

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Using the Menu Bar Job Menu


You can select the Job menu from the menu bar of the LBP-810 Status Window:

The Job menu includes the following options: Pause JobThis temporarily halts printing of the current document. After the current page completes printing, the printer pauses until you select Resume Job. Resume JobThis resumes printing with the next page of the document you paused. Delete JobThis cancels printing of the document currently being printed.

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Options Menu
You can select the Options menu from the menu bar of the LBP-810 Status Window:

The Options menu includes the following selections: Status OptionsThis opens the Status Options dialog box that lets you change the settings for the Status Window. Port SettingThis opens the Port Setting dialog box when the printer is connected to a local parallel port. This setting is unavailable if the printer is not connected to a local parallel port, or while printing is in progress. CleaningThis setting allows you to print pages that clean the printers rollers. This setting is not available while printing is in progress or when there are errors.

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Status Options
This dialog box lets you dene when and how you want the LBP-810 Status Window to display. You can also set up sounds that play when there are errors.

Status Windowlets you select when the Status Window displays. Display Printer Status Window while printingThe Status Window opens automatically each time you print. Only display Printer Status Window for errorsThe Status Window opens only when an error occurs. To manually open the Status Window, click the Status Window icon in the Windows taskbar, and then click the Canon LBP-810. You can change display options even as a document prints, but the changed settings do not take effect until the next print job. Soundslets you select when sounds do or do not play. Play all soundsA sound plays whenever there is printer activity. Only play warning sounds A sound plays only when there is a printer error. Do not play any soundsSounds do not play. Sound TypeDetermines which sound les to play.

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Status checklets you select when the Status Window is active. Always watches over the statusStatus Window is continually monitoring the printer. Watches over the status only while printingStatus Window is monitoring the printer only when printing a job. Always On Topplaces the Status Window on top of all windows on the desktop.

Port Settings
This dialog box lets you dene how your computer communicates with your printer using the parallel port. The type of port you have depends on your computer.
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Standarduses the parallel port as a standard parallel port. ECP without DMAuses the parallel port as an ECP parallel port that does not use Direct Memory Access (DMA). ECP with DMAuses the parallel port as an ECP parallel port that uses DMA. Before you make any changes, check the manual that came with your computer to determine what type of port you have.

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Using the Help Menu


You can select the Help menu from the menu bar of the LBP-810 Status Window:

Help TopicsDisplays the search window for help topics. AboutDisplays Status Window version information.

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Using the Toolbar


The toolbar has three buttons that you can use to pause, resume, or delete the current print job.

Pause Job: Temporarily halts printing the current document. The current page nishes printing.

Resume Job: Continues printing after a pause. Printing restarts with the next page of the document you paused.

Delete Job: Cancels the current print job. If you are printing several documents, the CAPT continues to the next print job in the queue and displays the status of that print job. To cancel all print jobs in the queue simultaneously, choose Settings from the Start menu, then select the Printers folder; Double-click the Canon LBP-810 icon to display the Canon LBP-810 dialog box. Select all of the jobs and delete them.

When the Printed Job tab is selected, none of the buttons are displayed.

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Using the Tab Window Printing Job

This tab shows information related to the job that is currently printing. The following types of information are displayed: Document name User name Computer name Estimated time left Estimated nish time Some of this information may not be displayed, depending on the printer status.

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Printed Jobs

This tab shows information related to jobs that are completed. The following types of information are displayed: Document name Status Owner Pages Printed At The job history displayed in the job information area can list a history of up to 100 jobs, beginning from the time the Status Window was started. The job history clears whenever you terminate the Status Window.

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Waiting Jobs

This tab shows information related to the jobs that have not yet started. Document name Status Owner Pages Started At

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Network Printer Status


Viewing the print status
The status of a network printer can be viewed on the print server as well as the client. For job status to be displayed in the clients Status Window, the print servers Status Window must be running. If the status option Display Printer Status Window while printing, has been selected on the client, the clients Status Window opens automatically once printing from the server starts. If an error occurs on the server, the clients Status Window for that job opens automatically. If the clients Status Window opens automatically, it closes automatically when printing completes or the error is canceled, unless the user interacted with the window or its menus.
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Performing print job operations


Print job operations (pause, resume, delete) may be performed from either the print server or the client for that job. After a client performs a print operation, no other operations are allowed until the server conrms that the operation has been accepted. In Windows 95/98/Me, print job operations cannot be selected on any other screen except the print server or client for that job. In Windows NT 4.0/2000 any authorized user can perform print job operations. If the print servers Status Window is not running, you cannot perform job operations on the client. The clients Status Window displays the message Check Print Server. Audio messages for jobs play on the client and on the print server.

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The Status Window Icon


If you minimize the Status Window, you can still see the printer status displayed as an icon on the taskbar. To open the Status Window, simply click on the taskbar button. Icons also appear in the Status Window. The table below shows the Status Window icon and the taskbar icon. Printer Ready Indicates that the printer is ready to print. Printing Paused Indicates that printing has paused. Attention Required When the Status Window displays an alert, the window automatically opens to its full size. You can minimize the window again, but you will not be able to resume printing until you take the action specied in the full-size window. Warning An error has occurred and the printer may require service. You may have to contact an authorized service representative. Abnormal Condition Something is wrong with the printer or one of its connections. You will not be able to print until the problem is xed.

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Closing the Status Window


Click the close button to close the window just as you would close any other window. If the Status Window opens automatically due to printing, or due to an error, the window automatically closes when printing completes or the error status clears.

Messages
The CAPT gives you information about your print job and the printer itself. When a paper size is listed in the message area, such as Change paper to Letter, use the following table to determine which size paper to use. Message Letter Legal A4 Executive B5 Env: #10 Env: Monarch Env: DL Env: C5 Card: Index User dened Current Paper Use this Paper Size Letter (8-1/2 x 11 in.) Legal (8-1/2 x 14 in.) A4 (210 x 297 mm) Executive(7-1/4 x 10-1/2 in.) B5 (182 x 257 mm) #10 Envelope (4-1/8 x 9-1/2 in.) Monarch Envelope (3-7/8 x 7-1/2 in.) DL Envelope (110 x 220 mm) C5 Envelope (6.4 x 9 in.) Index Card (3 x 5 in.) Custom form: You dened the name. Unknown Any

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Messages with Sound


The CAPT comes with sound les that provide spoken versions of messages you might get while a document is printing. If you installed the sound les and have bi-directional communication and a sound card, the CAPT can play these sound messages. Use the Status Options dialog box in the Options menu to turn sounds on or off. There are two types of audio messages: alert messages and other messages. Refer to the following tables, which list the spoken messages, the event that triggers each, and the messages lename.

Information messages
Spoken message Printing complete Printing paused Printing resumed Printing started Printing stopped Event Last page nished Pause button pressed Printing resumed Printing started Delete button pressed Filename zdone.wav zpaused.wav zresume.wav zstarted.wav zstopped.wav

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Alert messages
Spoken message Add paper to printer Paper jam Close printer cover Printer not responding Printer error Change paper Check print server Insufcient memory Cleaning Check toner cartridge Printer busy Port busy Event Out of paper Paper is jammed Printer cover is open Printer not responding Printer error Wrong sized paper is loaded Print server down Insufcient working memory Cleaning in progress No cartridge Printer is processing another job Selected printer port is being used by another device Printing could not complete Filename zaddpap.wav zjam.wav zcover.wav zcommerr.wav zerror.wav ztray.wav zsecomer.wav znomem.wav zclean.wav zsetcart.wav zprtbusy.wav zpotbusy.wav
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Printing failed

zprtfail.wav

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Chapter 4 Troubleshooting
This chapter includes information to help you solve printer problems. A problem might have one or a combination of causes, including a computer malfunction, software errors, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer. If you can print a self test, but the printer does not print other jobs, or your printed output is not what you expected, the problem is with your computer, software, or cables. If your printer is not operating properly, try the suggestions in this chapter in the order listed.

Finding Information
Problem Paper Jams Locating Paper Jams Removing Paper Jams Print Quality Problems Printout Has Vertical White Streaks Printout Has Black Specks Printout Too Light Printout Too Dark Printer Problems CAPT Problems CAPT Messages Using the Trouble Shooter Uninstalling the CAPT
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See page
Troubleshooting

105 105 110 119 119 120 120 120 121 124 127 129 131
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103

If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, contact a Canon authorized service representative. Before contacting Canon, make sure you have the following information: Product name (LBP-810) Serial number (located on the label on the bottom of the printer) Place of purchase Nature of the problem Steps you took to resolve the problem and their results

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Paper Jams
Locating Paper Jams
Paper jams can occur in several locations along the print path. Refer to the diagram below to help you locate paper jams. Locate the area where the paper jam has occurred and follow the instructions for removing jams in that area. Be sure to check all areas before resuming printing.

Paper feed area Imaging area Face-down delivery area Face-up delivery area

2 4

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Before Removing Paper Jams Inside the Printer


When a paper jam occurs, follow the procedure below before removing the jammed paper from the affected area. Remove watches and any bracelets or rings when touching the inside of the printer. These items might be damaged if they come into contact with parts inside the printer. 1. Remove the paper from the MP tray.

2.

Open the front cover with both hands until it stops.

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3.

Remove the EP-22 cartridge by grasping the cartridges handle and lifting it out of the printer.

Do not expose the cartridge to light for more than 5 minutes. If necessary, put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light.

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Troubleshooting

CAUTION: The face-up delivery area (shaded part) becomes hot when the printer is in use. Be careful not to touch this area, because personal injury might result.

When removing the jammed paper, do not touch the transfer roller (shaded part) as its surface is very delicate and susceptible to nger oil and scratches, which may lead to print deterioration.

Be careful when removing the paper; toner on the paper might get onto your hands or clothing. If this happens, wash it off immediately with cold running water.

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To avoid possible damage to the printer, do not touch the pins near the right end of the transfer roller.

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Troubleshooting

To avoid damaging the printer, check that the pressure release levers (black) were released when the front cover was opened. If the pressure release levers were not released, close the front cover and then open it again. This should automatically release the pressure release levers. If the levers were not released automatically, release them manually by pulling the levers at either end of the pressure bar slightly forwards with your ngers, so they release the bar.

Removing Paper Jams


Please use both hands to remove jammed paper from the printer.

Paper Jam in the Paper Feed Area If only a small portion of the paper has moved into the printer
Use both hands to carefully pull the jammed paper straight up and out from the MP tray.

Be careful not to tear the paper when pulling. If the paper is torn, remove the paper scraps from the printer.

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If the paper has moved completely into the printer


Follow the steps described in Before Removing Paper Jams Inside the Printer on page 106 to remove the toner cartridge, then follow the procedure below. 1. Remove any paper from the input area by gently pulling it forward.

2.

Roll the edge of the paper inwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the printer.
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3.

If the leading edge of the paper is visible but has not entered the imaging area, pull the paper forwards and roll it inwards. Do not pull the paper upwards from the paper input slot, as this may damage the printer. Gently pull the paper out of the printer.
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Do not remove jammed paper at a sharp upwards angle; the toner on the paper will stain the printer and cause a permanent reduction in print quality.

Replace the cartridge and close the front cover. The paper release levers automatically return to their original positions.

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Paper Jams near the Imaging Area


Please use both hands to remove jammed paper from the printer. Follow the steps described in Before Removing Paper Jams Inside the Printer on page 106 to remove the toner cartridge, then follow the procedure below.

If you can see the rear edge of the paper


Roll the paper inwards from the rear edge, so that the printed surface is on the inside of the roll and the paper is pulled back out from the imaging area. Then gently pull the rolled paper out of the printer.

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If you cannot see the rear edge of the paper


Carefully pull the jammed paper forwards and out of the printer.

Paper Jam in the Face-down Delivery Area


Please use both hands to remove jammed paper from the printer. Follow the steps described in Before Removing Paper Jams Inside the Printer on page 106 to remove the toner cartridge, then follow the procedure below. 1. Gently pull the jammed paper between the face-down delivery rollers until the leading edge emerges from the printer.

2.

Carefully pull the jammed paper through the rollers and out of the printer.

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Never pull the paper out of the printer by pulling it forwards if the paper is behind the face-down delivery rollers. This could result in damage to the face-down delivery rollers.

Paper Jam in the Face-up Delivery Area


Please use both hands to remove jammed paper from the printer. Follow the steps described in Before Removing Paper Jams Inside the Printer on page 106 to remove the toner cartridge, then follow the procedure below.

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If you can see the front edge of the paper


While holding the printer steady, carefully pull the jammed paper out straight and horizontally.

If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the printer.

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If you cannot see the front edge of the paper


If the paper becomes wrapped around the roller inside the xing assembly, neither the leading edge or the trailing edge of the paper may be easily accessible. If this occurs, follow the procedure below to remove the paper. If the paper does not come out of the printer easily, check that the pressure release levers (black) have been released as described on page 109. 1. Gently bend the paper backwards and feed the paper back through the paper transport slit at the back of the xing assembly.

Be careful when handling the paper behind the xing assembly. The toner is not xed to the paper and can easily dislodge. If toner gets on your hands, wash it off with cold running water.

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2.

Gently pull the paper through the rollers.

After you replace the cartridge and close the front cover, the printer should be ready for printing. If the printer returns to the ready state for printing, troubleshooting has been successful. If the printer does not return to the ready state for printing, paper may still be jammed in the printer. While removing the jammed paper, some toner might stain the inside of the printer which will make the rst few printouts dirty when printing resumes.

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Print Quality Problems


Printout Has Vertical White Streaks
Vertical white streaks, similar to the sample below, result when toner is low or unevenly distributed.

Corrective action
1. 2. Open the front cover and take out the EP-22 cartridge. Rock the cartridge gently from side to side ve or six times to evenly distribute the toner inside. (For more information, see Installing the EP-22 Cartridge in the Getting Started Guide.) Insert the cartridge into the printer. Close the front cover and try to print again.
Troubleshooting

3. 4.

If the problem persists, the cartridge has probably expired. Replace it with a new one, using the steps described in Installing the EP-22 Cartridge in the Getting Started Guide. When purchasing a replacement cartridge, make sure you get the right one for this printer: a Canon EP-22 cartridge. The EP-22 cartridge typically lasts for about 2,500 prints of Letter- or A4-size paper, assuming the printer is used for standard word processing documents printed at the default density, and at 4% dot ratio (equivalent to print coverage of approximately 5%). The actual cartridge life depends on the average page coverage of your printed documents.
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Printout Has Black Specks


If toner powder adheres to the pressure roller, black specks 1 mm in diameter or larger might appear on the front or back of the printed paper.

Corrective action
1. 2. 3. Use the Options menu in the Status Window to print the cleaning page on a blank sheet of paper. If there are no black specks on the cleaning page, the pressure roller is clean. If there are black specks on the cleaning page, repeat step 1 until there are no black specks on the cleaning page. You may repeat this procedure several times with no adverse effect on the printer.

Printout Too Light


This occurs with high-volume printing in a hot environment.

Corrective action
1. 2. Increase the printing density. If this has no effect, replace the EP-22 cartridge.

Printout Too Dark


If there is a strong light source near the printer, the prints may be too dark.

Corrective action
1. 2. Check whether the density adjustment is correct. If not, adjust the density. Check whether there is a strong light source near the printer. If there is, move the printer or the light source.

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Printer Problems
Problem Printer does not print Cause Paper might not be loaded. Print jobs might be stalled. The cartridge might not be installed correctly. Your BIOS port setting might need to be modied. The parallel cable might not be compatible. Solution Make sure paper is loaded. Check the LBP-810 Status Window for stalled jobs. Check that the EP-22 cartridge is installed correctly. See the Getting Started Guide. See your computers documentation concerning available ports. Make sure you are using an 8-bit, Centronics-compatible, parallel interface cable with bi-directional capability. Check your computer, make sure it is turned on and working properly. Check the software you are using; it might have sent a stop code or similar command to the printer. Make sure the correct printer is selected in the Printers folder. Make sure the power cord is securely plugged in to both the printer and the AC outlet. Make sure the AC outlet is supplying power; try another outlet if necessary.

Your computer might not be working properly. Your software might be sending the wrong codes.

No power is supplied

Power cord might not be plugged in. AC outlet might not be supplying power.

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Problem

Cause AC voltage might not match printer.

Solution Make sure the voltage of the AC outlet matches the ratings on the printer. Check your computer and your cable. Printer performance improves if you give your print job priority.

Printer stops printing

Your interface cable might be loose. You might be working on an application in the foreground, in which case printing performance might slow down.

Printout is wrong

There might be a communications problem between the printer and your computer.

Make sure your cable connections are secure. Make sure your interface cable is less than 6.6 feet (2.0 m) long. Make sure you are not using a switch box. Check that you have selected the correct printer driver in Windows. Make sure the LBP-810 is selected in the Printers folder. See your computers documentation for details. Try changing the parallel port mode or the parallel port address to see if this solves the problem.

The wrong printer is selected in the Printers folder. You might need to modify your BIOS setup.

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Problem Printer locks up system

Cause Your system setup might be a problem.

Solution Verify that you have a highquality shielded interface cable. The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computers documentation for details.) Verify that your physical memory is working correctly. If you have a Toshiba laptop, change this line in your CONFIG.SYS le: c:\winutils\mxtime.exe to: REM c:\winutils\mxtime.exe Make sure the printer is not paused. Check that the printers interface cable is securely connected to both the printer and the computer. Make sure paper is properly loaded in the paper tray. Reset the printer and computer. Try the print operation again. Try a different cable.

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Computer indicates a device time-out

Your computer is sending data to the printer but the printer is not responding. The printer might be off, ofine, or not connected to the computer.

CAPT Problems

Problem CAPT is not working properly

Cause The CAPT for LBP-810 is not selected as the default printer driver. The software might not be installed properly.

Solution Specify the CAPT for the LBP-810 as the default driver.

Refer to Using the Trouble Shooter on page 129. To check that the CAPT is installed correctly, try printing a page from an application. If the print fails, the CAPT is not installed correctly. Remove the CAPT and install it again. For more information, see Uninstalling the CAPT on page 131.

Cannot use Adobe Type Manager (ATM) fonts Cannot print with a printer driver other than the LBP-810

You might be using the wrong version of Adobe Type Manager. The printer driver is connected to the same port as the LBP-810 printer driver.

You must be using Adobe Type Manager (ATM) version 2.51 or later. Connect the printer driver to a different port from the LBP-810 printer driver.

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Problem CD-ROM Menu doesnt appear automatically

Cause Autorun CDROM Menu checkbox is unchecked in the CD-ROM menu. The Auto insert notication checkbox is unchecked.

Solution Start the CD-ROM menu manually, and check the Autorun CD-ROM Menu checkbox.

From the Device Manager make sure that the Auto insert notication checkbox is checked in the CD-ROM drive Properties dialog box. For more information, see Windows Help. Remove the CDMENU.EXE le from your hard disk drive and restart the CD-ROM Menu program from the compact disc labeled User Software.
Troubleshooting

File not found on CD-ROM error when starting the CD-ROM Menu.

The program is loaded from the hard disk drive.

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Problem Cannot install CAPT using USB port. (Windows 98/Me/2000)

Cause USB class driver is not properly installed.

Solution Perform the following steps. 1) Make sure the printer is connected to your computer using a USB cable and the printer is turned on. 2) Open the System dialog box in the Control Panel. 3) Select [Device Manager] tab and double click [Universal Serial Bus Controller]. For Windows 2000, select [Hardware] tab and click [Device Manager] button. 4) Delete ONLY the following USB class drivers under [Universal Serial Bus Controller]; For Windows 98, select [Canon LBP-810], For Windows Me, [Canon CAPT USB Printer], and click [Delete] button. For Windows 2000, select [USB Printing Support] or [Canon CAPT USB Printer], and uninstall from the [Active] menu. In the case that the USB class driver is displayed under [Other device], delete ONLY the following; For Windows 98, select [Canon LBP-810], For Windows Me, [Canon CAPT USB Printer], and click [Delete] button. For Windows 2000, select [Unknown] and uninstall from the [Active] menu. 5) Close the Control Panel and unplug the USB cable. 6) Restart Windows 98/Me/2000.

Never delete other devices or device drivers. Windows may not operate properly.

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Chapter 4

CAPT Messages
The CAPT displays the status of your printing environment and current print job in the Status Window.

Alerts
Alerts identify problems that must be corrected before printing can continue. Sometimes messages remind you to do something, such as clear jammed paper. Other times, alerts tell you what is wrong and how to x it. Message Add Paper Action The printer is out of paper. Add paper. When you add paper, the Status Window displays Printer Ready automatically. The paper in the printer and the specied paper are not the same size. You have two choices: Replace the paper so that it matches the specied paper size.
Troubleshooting

Change paper to...

Use the Resume Job menu option in the LBP-810 Status Window to start printing on the paper in the printer. Check Printer/Cable Your computer and printer are not communicating. This happens if the printer power shuts off, the cable is disconnected, or the cable is not bi-directional. There is no toner cartridge in the printer. Install a toner cartridge. For more information, see the Getting Started Guide. Paper has jammed in the printer while printing. Follow the instructions in the Printer Status Window, or see Clearing Paper Jams earlier in this chapter. Printing resumes automatically when the paper jam is xed. The printer cover was left open or the toner cartridge was not properly replaced after clearing a paper jam. Close the cover securely.

Check Toner Cartridge

Clear Paper Jam

Clear Paper Jam

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Message Close Printer Cover Insufcient Memory

Action The printers front cover is open. To resume printing, close the cover. The print job was too complex for available memory. Discard the last printed page, and try one or more of the following: Close other applications while printing this job. Print the job in smaller sections. Try reprinting the job with a lower resolution, such as 300 dpi. Reformat the most complicated pages in the print job to reduce graphics and other complex formatting.

Network Adapter Error Port Busy Printing Failed

The network adapter or printer power is not on, or the printer is not connected. The printer port is being used by other equipment. There is a connection problem. For example, the printer cable has been disconnected or the port connection destination has been changed during printing. The Canon Advanced Printing Technology has detected an internal problem in the LBP-810 engine. 1 Turn off and unplug the printer. 2 Open the front cover and remove the EP-22 cartridge. 3 Reinsert the cartridge properly. Use both hands to close the front cover completely. 4 Plug in and turn on your printer. 5 If the error persists, contact your Canon authorized service representative.

Service Error

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Chapter 4

Using the Trouble Shooter


The Trouble Shooter is a utility for solving printing problems in Windows 95/98/Me or NT 4.0/2000. The Trouble Shooter checks for system conguration setting errors, and if possible, makes automatic corrections. The Trouble Shooter does not detect problems related to hardware, such as printer cable problems, parallel port failure, or ECP setting errors. To start the Trouble Shooter, select the Canon LBP-810 Trouble Shooter icon in the Canon CAPT Tools group. The Trouble Shooter checks the following and corrects any problems: Free disk space in the drive containing the \Windows directory and free memory Installed les Selected printer port (checks to see if usable) Registries RapidPort communication device drivers (Windows NT 4.0/2000) Printer drivers Status Window Printer Properties settings Canon CAPT Tools program folder If the Trouble Shooter encounters a problem, it displays an error message. Each message includes several options, such as: How to correct the problem The problem cannot be corrected by the Trouble Shooter Continue troubleshooting Exit Trouble Shooter Display help information If Trouble Shooter is used on a network printer client, it performs network-related checks.
Chapter 4 Troubleshooting
Troubleshooting

Language monitor

129

Windows NT 4.0/2000 Trouble Shooter checks whether Spooler service has started and if not, displays a dialog box and does not run. When Trouble Shooter is done checking your les, it displays a dialog box similar to the one below.

While Trouble Shooter is running, it saves a log le with the name tshooter.tmp in your system temp directory, such as \windows\temp or \temp. In the Exit dialog box, Trouble Shooter prompts if you want to save the results as a text le. Check the Save Result check box and enter the desired lename. The le saves with the extension of.log. When you click OK in the above dialog box, the Windows Restart dialog box appears. You must restart Windows for corrections made by the Trouble Shooter to take effect.

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Chapter 4

Uninstalling the CAPT


If the CAPT is not working properly, it might help to remove it and install it again. Before you begin, be sure you have the installation software available for installation. Before uninstalling the CAPT, make sure you close all running applications. To uninstall: 1. 2. 3. 4. 5. Click the Start button, then point to Programs. Point to Canon CAPT Tools. Click Canon CAPT Uninstallation. Follow the on-screen instructions. Windows 95/98/Me: Click OK and your system restarts. Windows NT 4.0/2000: Click OK (recommended) to restart your system.

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Troubleshooting

In Windows NT 4.0/2000, you cannot uninstall the Canon Advanced Printing Technology unless you have administrative privileges.

132 Troubleshooting

Chapter 4

Chapter 5 Maintenance
This chapter describes how to care for and maintain your printer. Regular care and maintenance helps keep your printer in good working order. This chapter includes the following information: Handling and Cleaning the Printer EP-22 Cartridge

Handling and Cleaning the Printer


Handling the Printer
Note the following points when handling the printer: Do not place any heavy objects on the printer. Do not insert paper or other objects into the face-down delivery slot. When the printer is printing, do not rock or move the printer, and do not open the front cover. If you do, the printer might be damaged. Do not subject the manual feeding slot area to direct sunlight or other strong light.
Maintenance

After unplugging it from the AC outlet, wait until the printer has cooled off completely before covering it with a dust cover. If you are not going to use the printer for an extended period of time, unplug it from the AC outlet. Never attempt to disassemble the printer.

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133

Cleaning the Printer


Clean the printer cabinet regularly to keep the printer in its best condition. To clean the printer, use a soft cloth slightly moistened with water or a mild detergent solution. Avoid using any other type of solvents, such as alcohol or benzine, which might damage the surface. When nished cleaning, wipe the cabinet with a dry cloth. Before cleaning the printer, always unplug it from the AC outlet. Do not spill water or detergent into the printer. Otherwise the printer will be damaged and electric shock may even occur.

Do not lubricate the printer. This printer does not require lubrication.

EP-22 Cartridge
The EP-22 cartridge contains a photosensitive part called a drum which has characteristics similar to photo lm. It also contains black carbon powder called toner. The drum is extremely sensitive to light and might deteriorate if exposed to light. Also, poor print quality can result if toner becomes caked or unevenly distributed inside the cartridge. Please adhere to the following guidelines when storing or handling the cartridge.

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Chapter 5

Storage Guidelines
Store the cartridge in its protective bag. Do not open the bag until you are ready to install the cartridge in the printer. Do not store the cartridge where it will be exposed to direct sunlight. Do not stand the cartridge on end, and do not turn it upside down. If the toner becomes caked in the cartridge, it may prove impossible to free it even by shaking the cartridge, and print quality can deteriorate. Do not store the cartridge at a high temperature or in high humidity, or in places where the temperature or humidity can change abruptly. Store the cartridge at temperatures between 0C and 35C (between 32F and 95F). Do not store the cartridge in salty air or where there are corrosive gases such as those from aerosol sprays. Keep the cartridge away from a monitor's cathode ray tube (CRT), disk drives and oppy disks. The magnet in the cartridge can distort the image on the CRT, or damage data on disks.
Maintenance

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Maintenance

135

Handling Guidelines
Do not expose the cartridge to direct sunlight. Do not expose it to bright light or to room light for more than 5 minutes. Do not open the drums protective shutter on the cartridge. If the shutter is open and the drum is damaged, print quality might deteriorate. Do not stand the cartridge on end, and do not turn it upside down. If the toner becomes caked in the cartridge, it might prove impossible to free it even by shaking the cartridge, which results in print quality deterioration. Keep the cartridge away from a monitor's cathode ray tube (CRT), disk drives and oppy disks. The magnet in the cartridge can distort the image on the CRT, or damage data on disks. Do not touch the drums protective shutter. Avoid holding the cartridge in such a way that your hand is touching the drums protective shutter. When transporting the printer, remove the cartridge from the printer. (Put the cartridge in its original protective bag or wrap it with thick cloth to prevent exposure to light.)

Correct Handling

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Chapter 5

CAUTION: Do not dispose of toner cartridges in re. Toner powder is ammable.

Do not attempt to disassemble the cartridge.

Replacing the EP-22 Cartridge


The EP-22 cartridge typically lasts for about 2,500 prints of Letter or A4size paper. This assumes that the printer is used for standard word processing documents printed at the default density, and at 4% dot ratio (equivalent to print coverage of approximately 5%). The actual cartridge life depends on the average page coverage of your printed documents. If your documents have on average less text with lots of white space, the cartridge lasts longer. However, if you frequently print graphics and text, the cartridge life is shorter. When a print quality problem cannot be corrected following the steps in chapter 4, Troubleshooting, it is probably time to replace the cartridge with a new one. 1. Grasp the top of the front cover on both sides, then gently pull the cover until it is fully open.

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Maintenance

CAUTION: The shaded part of the face-up delivery area is hot when the printer is in use. Be careful not to touch this area, because personal injury might result.

2.

Grasp the EP-22 cartridge by its handle and lift it out of the printer.

3.

Install a new cartridge. For details, see Installing the EP-22 Cartridge in the Getting Started Guide.

CAUTION: Do not dispose of toner cartridges in re. Toner powder is ammable.

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Chapter 5

Cleaning
Whenever you replace the EP-22 cartridge and the printing quality is poor, you may need to use the Cleaning function. Follow the instructions below. 1. 2. 3. Place letter or A4-size paper in the MP tray. Click on the printer icon in the taskbar to open the Status Window. From the Options menu, click Cleaning. A cleaning sheet starts printing. When printing starts, the Status Window message area displays Cleaning and when printing completes, it returns to normal.

While cleaning is in progress, you cannot pause the printing or change paper settings.

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Maintenance

140 Maintenance

Chapter 5

Model: Printing method: Resolution: Printing speed: Paper sizes: MP Tray

Desktop page printer Electrophotographic printing using laser beam scanning 600 dpi 8 pages per minute (A4-size paper) 76.2x127 to 216x356 mm (3x5 to 8-1/2x14) Plain paper (Legal, A4, Letter, Executive, B5) Maximum capacity: 12.5 mm (Approx. 125 sheets of 75 g/m2 paper) Special paper (transparency lms, labels, envelopes, postcards, index cards, colored paper) Maximum capacity: 12.5 mm stack height (except envelopes) Envelope capacity: 6 to 10 envelopes

Manual loading

Plain paper, special paper (transparencies, labels, envelopes, postcards, index cards, colored paper) Maximum capacity: 1 sheet

Paper delivery:

Face-down: Maximum capacity: 100 sheets (75 g/m2 paper) Face-up: 1 sheet (Remove printed sheets one at a time since there is no delivery tray.) Less than 8 seconds at 20 C (68 F) (Number of seconds from when the printer is plugged into an AC outlet until it is ready for printing.)
Printer Specifications

Startup time:

Appendix A

141

Printer Specifications

Appendix A Printer Specications

First print:

Face-down delivery: Less than 18 seconds Face-up delivery: Less than 17 seconds For printing on A4-size paper using MP tray at 20 C (68 F) EP-22 cartridge 100-127V (10%) 50/60Hz (2Hz) 220-240V (-10%, +6%) 50Hz (2Hz) 100-127V During printing: During standby: 220-240V During printing: During standby: approximately 166 W (Average) approximately 5.5 W approximately 180 W (Average) approximately 5 W

Toner cartridge: Power requirements: Power consumption:

Noise level:

Sound Power Level During printing: Max. 6.2 Bels During standby: Background noise level Sound Pressure Level (Bystander positions) During printing: Max. 48 dB (A) During standby: Background noise level Declared Noise Emissions in accordance with ISO 9296 (Printer plugged into an AC outlet) Temperature: 10 C to 32.5 C (50 F to 90.5 F) Humidity: 20 to 80% RH (no condensation) (Printer unplugged from the AC outlet) Temperature: 0 C to 35 C (32 F to 95 F) Humidity: 10 to 80% RH (no condensation) 345 x 312 x 266 mm (W x D x H) (13-1/2 x 12 x 10-1/2) Approx. 6.35 kg (14 lbs.), cartridge excluded Cartridge only: approx. 730 g (1-5/8 lbs.)

Operating environment:

Storage environment:

Dimensions: Weight:

142 Printer Specifications

Appendix A

Appendix B Network Adapter


When the optional network adapter is connected to the parallel port of the LBP-810, the printer can connect directly to a network. The network adapter and host have a peer-to-peer connection. The client can also be connected to the network adapter through a print server. The network adapter for the LBP-810 printer can also connect to other Canon Advanced Printing Technology printer models. It cannot be connected to printers that do not have the Canon Advanced Printing Technology.

Secure the network adapter by snapping the two wire clips (located on the printer) into the network adapter.

Appendix B

Network Adapter

143

Network Adapter

Connecting Directly From Clients


Centralized control of print jobs is not available because print queues are distributed among all clients. When multiple jobs compete, jobs print in the order of arrival at the network adapter. Jobs may not arrive in the order they were sent. For example, if client 1 enters jobs A and B, and then client 2 enters job C, the print order might be A, C, then B, if job B did not arrive at the network adapter until job A was completed. You must install the print monitor for the network adapter on each client. When using the Add Printer wizard, you must connect directly to the network. Since the printer port is treated as a local port, choose AXIS CAPT Port in the port settings dialog box.

144 Network Adapter

Appendix B

Connecting Through A Print Server


Using a print server, you can control print jobs (for example, change printing order, cancel jobs, etc.) centrally. When multiple jobs compete, they print in the order in which the jobs are entered.
Network Adapter

The print monitor for the network adapter needs to be installed only on the printer server. It is not necessary to install it on each of the clients. You can install the printer from the server unless you are using a Windows 95/98/Me server and a Windows NT 4.0/2000 client.

Protocols
The network print monitor uses NetBEUI to communicate with the printer.

Using NetPilot To Congure Your Network Adapter


1. 2. 3. 4. Install NetPilot and the Print Monitor. Start NetPilot. Select the network adapter from the displayed list. Enter the network adapter settings.

Installing the Network Print Monitor


1. 2. Connect the network adapter to the network. Install the network print monitor. The installation automatically uses an available port. For more information, see the network adapter manual.

When the optional network adapter is connected to your printer, the NetSpot utility can be used. The NetSpot utility provides easy network management of your printers by allowing you to set up the printers and display their printer status and features.

Appendix B

Network Adapter

145

Specications
Model Network interface Protocols Printer interface Power supply RAM ROM Flash method Compatible MIB Compatible host utilities Compatible printers Software included External type, connects to printer parallel and USB port Both 10Base-T/100Base-TX NetBEUI, SNMP over IP Bi-directional parallel (ECP), USB NetBIOS/NetBEUI only External AC adapter 2 MB Flash EPROM, 1 MB or greater Safe ash Some Canon MIBs, some printer MIBs, some TCP/IP MIBs, some host MIBs NetSpot, NetPilot Canon Advanced Printing Technology printers only Installer, Print Monitor, NetPilot

For more information about connecting and using the external network adapter, see the documentation that came with your adapter.

146 Network Adapter

Appendix B

Glossary
A
AC
Alternating Current. The type of electrical current typically available from household wall outlets.

Adapter
An optional device that allows you to connect your printer directly to a network. See also Peer-to-peer connection.

Alert
A message displayed in the Printer Status Window when a problem or condition caused the Canon Advanced Printing Technology to pause printing. You must follow the on-screen instructions before printing resumes.
Glossary

Audio messages
Audio messages notify the user of the printer operations shown in the Status Window.

Automatic Image Renement


A printer technology from Canon, with which the printer automatically senses and renes the jagged edges and ragged curves of characters and graphics.

B
Bi-directional communications
Allows information to pass back and forth between the Canon Advanced Printing Technology software and a local printer.

Bold
A characteristic of a printed character that indicates wider, darker representation. Also referred to as emphasized or double-strike printing.

Glossary

147

Brightness
The relative proportion of light and dark areas. Decreasing brightness darkens the overall image; increasing brightness lightens it.

C
Canon Advanced Printing Technology (CAPT)
Software that extends the power of the Windows operating system to a printer to speed up and simplify printing. The Canon Advanced Printing Technology provides more printing control and bi-directional communication between the printer and a computer running a Windows application.

Centronics interface
An interface standard for parallel data transmission. This printer uses a Centronics-type parallel interface with bi-directional capability. See also Interface port and Parallel interface.

Client
A computer that is connected to the printer over a network. A client does not control the printer directly. It interacts with the printer through a server. See also Server.

Collate
To print multiple copies of a multi-page document in sequential page order.

Command
An instruction that tells the printer to perform a certain function. Commands are sent from the computer to the printer via the interface cable when the printer is ready.

Contrast
The degree of difference between the lightest and darkest areas of an image. Decreasing contrast lightens the dark areas and darkens the light areas; increasing it darkens the dark areas and lightens the light areas.

148

Glossary

Control Panels
The set of Windows programs you can use to change system, hardware, software, and Windows settings.

D
Default setting
A setting that is automatically used if no other setting is specied.

Desktop
The entire Windows screen that represents your work area in Windows. Icons, windows, and the taskbar are displayed on the Windows desktop.

dpi
Glossary

Dots per inch. A unit of measurement for indicating a printers resolution. The LBP-810 prints at a resolution of 600 dpi.

Driver
A program that controls how the computer and an external device interact. The printer driver supplies Windows with information such as descriptions of the fonts and features of the installed printer. When you print with the Canon Advanced Printing Technology, you are using its printer driver.

E
ECP
Abbreviation for Extended Capabilities Port. A bi-directional communication mode that enables high-speed data transmission to printers and other devices.

F
Fixing assembly
The device used during the print process to x the toner onto the paper (or other media) through applying heat and pressure. The assembly, located inside the printer, gets extremely hot (374F/190C) during operation.

Glossary

149

Folder
A container in which documents, program les, and other folders are stored on your disks. Formerly referred to as a directory.

Font
A complete set of characters of the same size and style, for example, 12-point Courier bold.

Form
A custom paper size, with width and height dened by the user.

G
Grayscale image
A bitmap image that stores data for each dot as a shade of gray, rather than as black or white.

H
Halftone
The process of converting a grayscale image to black dots and white (unprinted) dots that simulate the gray shades in the original image.

I
Interface
The connection between two devices through which they communicate with each other. The LBP-810 printer features USB and parallel interface, which makes it compatible with IBM and similar personal computers.

Interface cable
The cable, with bi-directional capability, used to create the interface between a printer and a computer.

Interface port
The port through which the printer communicates with the computer. The LBP-810 have a USB port and a Centronics, 8-bit, parallel interface port, located on the back of the printer. See also Parallel or USB interface.

150

Glossary

Italic
A font style distinguished by slanted characters (the upright strokes of the characters are at an angle to the vertical axis).

J
Jam
A situation created when paper becomes caught along the paper path. You must remove jammed paper before you can continue printing.

K
Kilobyte (KB)
A unit of measurement, representing the binary number 1024, used to describe printer or computer memory size in thousand-byte units.

L
Landscape
The printing of text and graphics along the length of the page.

Local printer
A printer that is directly connected to your computer, using a parallel cable.

M
Megabyte (MB)
A unit of measurement, representing one million bytes, used to describe printer or computer memory size.

My Computer
The Windows program that you can use to browse through your computers ling system, and to open drives, folders, and les. You can also use My Computer to manage your les and your ling system, by moving, copying, renaming, and deleting items.

Glossary

151

Glossary

N
NetPilot
This utility is used to control network printers.

Network
A group of computers connected by cables or other means and using software that enables them to share equipment (such as printers) and exchange information.

Network Adapter
An optional device that allows you to connect your printer directly to a network. See also Peer-to-peer connection.

O
Orientation
The printing of text either along the width (portrait) or length (landscape) of the page.

Overlay
Refers to printing in which data that is common to all the pages, such as a logo, titles or table structure, is overlaid with the print data from the application.

P
Paper feed
The act of guiding a sheet of paper into the printers paper path.

Paper jam
A situation created when paper becomes caught along the paper path. You must remove jammed paper before you can continue printing.

Paper path
The route that paper travels through the printer.

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Glossary

Parallel interface
An interface that transmits multiple bits simultaneously (usually in onebyte segments). Your printer has a built-in, Centronics-type parallel interface. See also Centronics interface.

Parallel interface cable


A bi-directional cable, usually less than six feet long, that transfers multiple bits of information to the printer simultaneously, speeding the transfer. Parallel interface cables are also referred to as Centronics interface cables.

PDF
Stands for Portable Document Format. A widely used format for transmitting and viewing documents on computers. PDF documents can be read or printed out with Adobes Acrobat Reader program.

Peer-to-peer connection
A network connection between a computer and a printer (or other device) that does not go through a server. See also Server, Client.

Physical RAM
Random access memory (RAM) that is physically present in the computer in the form of memory chips, as opposed to virtual memory. See also Virtual Memory.

Point size
Character height is dened in points: one point is 1/72 of an inch.

Portrait
The printing of text along the width (short edge) of the page.

Print job
A document that a Windows application has processed and sent to the Spooler to be added to the print queue or directly to the printer.

Print Monitor
The network adapter print monitor is software that prints through the network adapter.

Glossary

153

Glossary

Print queue
A list of les that are either waiting to be printed or are currently printing. Once a le has been printed, it is removed from the print queue.

Printer driver
A program that controls how the computer and printer interact. The printer driver supplies Windows with information such as descriptions of fonts and features of the installed printer. When you print with the Canon Advanced Printing Technology, you are using its printer driver.

Printers folder
The container in which your printer information is stored.

Prole
A prole is a le that stores the printers settings, so those settings can be recreated simply by selecting the prole from a menu.

Progress bar
In the Status Window or its icon, a horizontal bar that graphically indicates the percentage of the print job that has actually printed.

Properties dialog box


The dialog box that contains information about a particular device, such as your printer.

Proportional spacing
The spacing of characters according to the width of each character. This variable spacing between each character closes up awkward space and makes text easier to read.

Q
Queue
A list of les that are either waiting to be printed or are currently printing. Once a le has been printed, it is removed from the print queue.

154

Glossary

R
Random Access Memory (RAM)
The working memory of the computer in which programs and data are temporarily stored while you use them. Resetting or shutting off the computer clears all information from RAM. Printing very complicated documents might require closing other running programs or adding more RAM to the computer. See also Physical RAM, Virtual memory.

Resolution
The density of dots for any given output device, expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance, but prints faster than higher resolutions. Higher resolution provides smoother curves and angles as well as a better match to traditional typeface designs, but prints more slowly. This printer can produce output with 300 or 600 dpi resolution. Resolution values are represented by horizontal data and vertical data, for example, 600 x 600 dpi.

S
Scalable fonts
Scalable fonts allow characters to be printed in various sizes and rotation angles. This is different from bitmap fonts, which are printed in xed sizes and angles.

Scaling
Enlarging or reducing the printed image.

Separator page
Optional pages printed at the beginning of each document to help separate one print job from another.

Server
A network computer that is directly attached to the printer. The server controls the printer and handles print jobs sent from the clients. See also Client.

Glossary

155

Glossary

Shielded
A type of cable that contains a metallic sheath over the conductor material to protect the data passing through the cable from electromagnetic interference. You need to use a double-shielded interface cable with this printer.

Sound le
A le containing audio information that can be played by a sound driver. The Canon Advanced Printing Technology includes a sound driver and sound les that play to indicate printing conditions.

Spooling
A process by which an application sends a document to the Spooler, rather than directly to the printer, thus freeing the computer and application for other tasks. Spooled documents are printed in the order they are received.

Start menu
The menu that presents commands that are a starting point for all work you do on your computer, such as starting a program, opening a document, nding a le, and getting help. You open the Start menu by clicking the Start button displayed on the Desktop.

Status options
Settings which determine when the Printer Status Window opens and whether sounds play with messages.

Status Window
A window that the Canon Advanced Printing Technology uses to display messages about the current print job, as well as to graphically show the print jobs progress from computer to printer.

T
Title bar
The horizontal bar that contains the title of a window or dialog box. On many windows, the title bar contains the Control menu box and Maximize and Minimize buttons.

156

Glossary

Toner
A black, resin-coated powder contained in the EP-22 cartridge. The printer applies the toner to the surface of the photosensitive drum inside the printer via an electrophotographic mechanism.

Toner saver
Because only alternate data bits are printed, toner consumption is reduced.

Tool bar
In the Status Window, the area in the tab window that includes buttons for pausing, resuming, and deleting the current print job.

Transfer roller
Glossary

Presses the paper against the drum, to aid the transfer of toner to the paper.

Trouble Shooter
A program that helps you solve printing problems. The Trouble Shooter checks the Windows conguration settings, and if possible corrects any errors that it nds.

TrueType fonts
Scalable fonts used for both screen display and printing. TrueType fonts can be sized to any height, and print exactly as they appear on the screen, but with higher resolution.

U
Universal Serial Bus (USB) interface
These are new serial interface standards. This bus automatically recognizes connections (Plug and Play) to allow plugging and unplugging connectors with the power still turned on to the PC or peripheral equipment.

Glossary

157

V
Virtual Memory
Space on the hard disk that Windows uses for temporary data storage as if it were actually random access memory (RAM). Windows does this by means of a swap le. This provides Windows with more usable memory, but reduces speed of access to it when the swap le must be used. See also Physical RAM.

W
WebNetSpot
This utility is used to control network printers.

Weight
Refers to the thickness of a font: light, medium, or bold. Also refers to the thickness of paper.

Windows Explorer
The Windows program you can use to browse through, open, and manage the disk drives, folders, and les on your computer in a network system. You can also use Windows Explorer to view and open shared folders on other computers on the network. You can use Windows Explorer to manage your les by moving, copying, renaming, and deleting les.

WYSIWYG
Pronounced wizzy-wig, an acronym for what you see is what you get. For example, when you format a paragraph, the line breaks that appear on the printed page are exactly the same as they are on the screen.

158

Glossary

Index
Numerics 600 dpi 2, 141 A
A4 paper 8, 16, 99, 119, 137, 141 Abnormal condition icon 98 AC 147 Add Paper 127 Add Printer Wizard Windows 2000 4349 Windows 95/98/Me 3135 Windows NT 4.0 3943 Adobe Type Manager fonts, cannot use printing with 5684 uninstalling 131 using 27101 Canon Advanced Printing Technology (CAPT) 148 Canon Advanced Printing Tools 52 using 52 Canon CAPT Uninstaller 55 Canon LBP-810 Help 55 Parts 45 Status Window 55 Trouble Shooter 55 CD-ROM Menu, doesnt open 125, 126 Centronics interface 121, 148 Change paper to... 127 Check Printer/Cable 127 Check Toner Cartridge 127 Checking status of print job 84 Cleaning printer 89, 134 toner cartridge 139 Clear Paper Jam 127 Clearing paper jams 105118 Client 148 Close Printer Cover 128 Closing, Status Window 99 Collate 148 Contacting Canon Inc. 104 Contrast 68, 148 Control Panels 149 Cover, printer 4 Custom paper size 62 selecting 63

124
Alert messages 101 Attention required icon 98 Audio messages 147 Automatic 84 Automatic Image Refinement 69, 84,

B
B5 paper 8, 16, 99, 141 Bi-directional communications 147 parallel cable 56 Black specks 120 Brightness 68, 83, 148

C
C5 envelopes 21, 99 Cancel, print job 93 Canon Advanced Printing Technology Canon Advanced Printing Tools 52 CAPT Problems 124126 installing 2854 messages 99101, 127128 not working properly 124
Index

159

Index

147

D
Default setting 149 Delete print job 88 Delete print job button 93 Delivery selector 14 Density too dark 120 too light 120 Details tab, Windows 95/98/Me 59 Device time-out 123 Dialog boxes Windows 95/98/Me printer properties 5769 Windows NT printer properties 70

First print time 142 Fixing assembly 9, 10, 13, 117, 149 Font 150 Form 150 Front cover 106

G
General tab Windows 95/98/Me 58 Windows NT 71 Glossary 147158 Grayscale image 150 Guidelines printer 133 toner cartridge 135

84
Dimensions, printer 142 Dots per inch 2 dpi 149 Driver, See Printer driver

H
Halftoning 150 Help menu, using 92 Humidity 12, 142

E
ECP 91, 149 Envelopes 8, 10, 24 loading 1923 Environments, specifications 142 EP toner cartridge SeeToner cartridge Executive paper 3, 8, 16, 99, 141

I
Icons, Status Window 98 Image too dark 120 too light 120 Index cards 9 Installing,Canon Advanced Printing Technology 2849 Insufficient Memory 128 Interface 150 Interface cable 150 Interface port 4, 150

F
Face-down delivery 14 Face-down delivery slot 4 Face-up delivery 15 Face-up delivery slot 4 Features, printer 2 File not found on CD-ROM 125 Finishing tab preferences 67 Windows 95/98/Me 67 Windows NT 82

J
Job menu, using 88

L
Labels 10, 141 loading manually 2425 Landscape 151 Legal paper 8, 16, 141
Index

160

Letter paper 8, 16, 141 Lifting, printer 133 Loading envelopes 2023 paper 1618 Local printer 2849

O
Opening, Status Window 85 Operating environment 142 Options menu, using 8991 Orientation 152 Output paper support 4 Overlay 63, 78, 152

M
Maintaining, printer 133139 Manual feed 24 continuous 25 slot 4, 13, 24 Megabyte 151 Memory, Insufficient 128 Menu bar Status Window 86 using 8892 Messages 99101, 127128 alert 101 with sound 100101 Minimizing, Status Window 98 More options button 69, 84 Multi-purpose tray 4, 141 loading envelopes 1923 loading paper 1618

P
Page setup tab custom paper size 62 Windows 95/98/Me 61 Windows NT 77 Pages per minute 141 Paper delivery 14, 141 handling 725 loading 1618 path 13 selecting 89 storing 12 Paper delivery selector 4 Paper feed 152 Paper guides 4 Paper handling 725 Paper jams, clearing 105118 Paper size 141 custom 62 Paper support 4 Paper, weight 142 Parallel interface 153 cable 56 connector 4 Parallel interface cable 153 Parallel port, connector 4 Pause Job button 93 Pause printing 88 PDF 153 Peer-to-peer 153 Plain paper 141

N
NetPilot 145, 152 network adapter 145 Network Adapter 152 Network adapter 143146 connecting from clients 144 connecting through a print server 145 protocols 145 specifications 146 Network Adapter Error 128 Network printer 5254 No power supplied 121 Noise level 142

Index

161

Index

Plug and play, Windows 2000 3638 Plug and play, Windows 95/98/Me 2831 Port Busy 128 Portrait 153 Ports tab, Windows NT 72 Power consumption 142 not supplied 121 requirements 142 socket 4 Power switch 4 Precautions printer 133134 toner cartridge Preferences, Finishing tab 67 Print job, status 84 Print Monitor 153 Print monitor, installing 145 Print quality, problems 119120 Print queue 154 Printed image black specks 120 streaks 119 too dark 120 too light 120 Printed job tab 95 Printer cleaning 134 dimensions 142 does not print 121 features 2 handling 133 locks up 123 maintaining 133139 network status 97 parts 45 problems 121122 sharing 52 specifications 141142 speed 141

stops printing 122 toner cartridge 134 weight 142 Printer animation, status window 86 Printer driver 124, 154 Printer icon 86 Printer properties Windows 95/98/Me dialog boxes

5769
Windows NT dialog box 7084 Printer ready icon 98 Printer sharing settings 54 Printing Canon Advanced Printing Technology 52 speed 141 Printing Failed 128 Printing job tab 94 Printing paused icon 98 Printing speed 141 Printout is wrong 122 Problems paper jams 105118 print quality 119120 printer 121122 Profile 154 Progress bar 154 Progress bar, status window 86 Protocols 145

Q
Quality tab Windows 95/98/Me 68 Windows NT 83 Queue 154

R
Random Access Memory 155 Removing, Canon Advanced Printing Technology 131
Index

162

Replacing, toner cartridge 137 Resolution 141, 155 Resume job button 93 Resume printing 88

S
Scaling 155 Scheduling tab, Windows NT 73 Security tab, Windows NT 75 Select forms tab, Windows NT 76 Selecting custom paper size 63 paper 89 paper delivery 14 Server 155 Server settings Windows NT 4.0/2000 53 Service Error 128 Settings, printer sharing 54 Sharing tab Windows 95/98/Me 60 Windows NT 74 Sharing, printer 52 Shielded 156 Sound file 156 Specifications, printer 141142 Speed, printing 141 Spooling 156 Startup time 141 Status network 97 print job 84 Status bar, status window 86 Status Window 156 closing 99 icon 98 menu bar 86 opening 85 printer animation 86 printer icon 86
Index

progress bar 86 status bar 86 tool bar 86 using 86101 Storage environment 142 Storing paper 12 toner cartridge 135 Streaks, vertical white 119

T
Tab window printed job 95 printing job 94 using 94 waiting jobs 96 Temperature 142 The Canon CAPT Tools 55 Time-out, device 123 Toner 157 saver 157 Toner cartridge 134, 142 cleaning 139 handling 136 replacing 137 storing 135 Toolbar status window 86 using 93 Transfer roller 5, 108, 157 Transparencies 9, 141 Trouble Shooter 55, 129130 Troubleshooting 103131 clearing paper jams 105118 print quality problems 119120 printer problems 121122 removing Canon Advanced Printing Technology (Uninstallation) 131 USB class driver is not properly installed 126

163

Index

U
Uninstallation 131 USB cable 28, 36 connector 4 interface 4, 157 port 4, 28, 36 Using Status Window 86101 Trouble Shooter 129130 USB Port (USB Cable) 28, 36

Windows NT 4.0/2000 36 server settings 53 WYSIWYG 158

V
Vertical white streaks 119

W
Waiting jobs tab 96 Warm-up time 141 Warning icon 98 WebNetSpot 158 Weight, paper 8, 141, 158 Weight, printer 142 Windows 95/98/Me 28 details tab 59 finishing tab 67 general tab 58 page setup tab 61 Printer Property 5769 quality tab 68 sharing tab 60 Windows NT finishing tab 82 general tab 71 page setup tab 77 ports tab 72 quality tab 83 scheduling tab 73 security tab 75 select forms tab 76 sharing tab 74

164

Index

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