This document appears to be a summer project report submitted by Shivangini Bhaskar to the Institute of Productivity and Management about a study conducted at Karvy Stock Broking Ltd. on awareness and usage of demat accounts. The report acknowledges the support received from Karvy Stock Broking and provides a preface on the various financial products and services offered by Karvy including demat accounts. It then outlines the objectives and scope of the study which was to understand market potential, the role of demat accounts, and customer behavior regarding where they open accounts.
This document appears to be a summer project report submitted by Shivangini Bhaskar to the Institute of Productivity and Management about a study conducted at Karvy Stock Broking Ltd. on awareness and usage of demat accounts. The report acknowledges the support received from Karvy Stock Broking and provides a preface on the various financial products and services offered by Karvy including demat accounts. It then outlines the objectives and scope of the study which was to understand market potential, the role of demat accounts, and customer behavior regarding where they open accounts.
This document appears to be a summer project report submitted by Shivangini Bhaskar to the Institute of Productivity and Management about a study conducted at Karvy Stock Broking Ltd. on awareness and usage of demat accounts. The report acknowledges the support received from Karvy Stock Broking and provides a preface on the various financial products and services offered by Karvy including demat accounts. It then outlines the objectives and scope of the study which was to understand market potential, the role of demat accounts, and customer behavior regarding where they open accounts.
This document appears to be a summer project report submitted by Shivangini Bhaskar to the Institute of Productivity and Management about a study conducted at Karvy Stock Broking Ltd. on awareness and usage of demat accounts. The report acknowledges the support received from Karvy Stock Broking and provides a preface on the various financial products and services offered by Karvy including demat accounts. It then outlines the objectives and scope of the study which was to understand market potential, the role of demat accounts, and customer behavior regarding where they open accounts.
Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
You are on page 1of 21
A
Summer Project Report
On A study on awareness and accessing behavior of Demat Account At KARVY STOCK BROKING LTD. Submitted By Shivangini Bhaskar Under The Guidance of INSTITUTE OF PRODUCTIVITY AND MANAGEMENT Under The Supervision: Branch Manager Karvy Stock Broking Submitted To: INSTITUTE OF PRODUCTIVITY AND MANAGEMENT LUCKNOW
BATCH=2013-2015
ACKNOWLEDGEMENT Sometimes words fall short to show gratitude, the same happened with me during this project. The immense help and support received from KARVY STOCK BROKING LIMITED overwhelmed me during this project.
My sincere gratitude to (Branch Manager,Karvy) and (Director, 0F IPM Lucknow), for providing me with an opportunity to work with Karvy Stock Broking Limited.
I am highly indebted to MUKESH SINGH, Dheerendra Kumar and Nidhi Singh(Relationship officer) who has provided me with an necessary information and their valuable suggestion and comments on bringing out this report in the best possible way.
I also thank faculty guide (IPM, Lucknow) who has sincerely supported me with the valuable insights into the completion of this project.
Last but not the least; the heartfelt love for my parents, whose constant support and blessings helped me throughout this project.
PREFACE Private sector is one of the fastest growing sectors in the country. After the liberalization the private industry still holds vast opportunities for young and experienced professional. Among the Private Stock Broking Companies KARVY STOCK BROKING LIMITED is the key player and has been making efforts to improve efficiency and customer services.
There are many companies in the market which are providing the financial product like: Insurance, mutual funds, deemat account services, general insurance, portfolio management services, wealth management, gold coins, money changing, money transfers and the others. Including Deemat Account Services Karvy Stock Broking Limited offers stock broking services, mutual fund services, insurance, commodity, IPO services, gold coin exchange and foreign exchange services and PAN Service below the single roof. Hence,Karvy Stock Broking Limited provides many financial products on the single window. It consists of 7 units namely: Stock Broking Services Demat Mutual Funds IPO Commodity Forex Gold
I am fortunate enough to get opportunity of my Summer Training in the Karvy Stock Broking Limited.
OBJECTIVE OF TRAINING
The objectives of my project include the following:- The main objective of study is to know about the potential of the market regardings people dealingin share market.
To know the role of DEMAT ACCOUNT.
To know the procedure of opening DEMAT ACCOUNT.
The objective is to know that how many people in the city are aware of the KARVY STOCK BROKING.
To know where people have already opened their demat account and on what basis.
SCOPE OF THE STUDY
The scope of the study refers to the job that to know about the activities of the organization. The study means that the analysis of the products of the company on which he/she has to focus.
During the summer training the volunteer has to find out the corporate strategies of the running company and the mile stone which the company has covered during its journey. In the summer training, it is necessary for the student that he/she involves with the experience about the company. That is how the company got success, Or if it is going in the loss, why.
In my training period I have found that the Karvy group is the biggest group in Indian companies. I felt that I can learn the more in Karvy Stock Broking Limited.
Karvy Stock Broking Limited is the part of the Karvy Group Of Companies which is a growing company in the financial products.
INTRODUCTION OF THE INDUSTRY
HISTORY OF STOCK EXCHANGE IN INDIA Stock markets refer to a market place where investors can buy and sell stocks. The price at which each buying and selling transaction takes is determined by the market forces (i.e. demand and supply for a particular stock). Let us take an example for a better understanding of how market forces determine stock prices. ABC Company Ltd. Enjoys high investor confidence and there is an anticipation of an upward movement in its stock price. More and more people would want to buy this stock( i.e. high demand) and very few people will want to sell this stock at current market price (i.e. less supply) . Therefore buyers will have to bid a higher price for this stock to match the ask price from the seller which will increase the stock price of ABC Company Ltd. On the contrary, if there are more sellers than buyers(i.e. high supply and low demand) for the stock of ABC Company Ltd. In the market, its price will fall down. In earlier times, buyers and sellers used to assemble at stock exchanges to make a transaction but now with a down of IT, most of the operations are done electronically and the stock markets have become almost paperless. Now investors dont have to gather at the exchanges, and can trade freely from their home or office over the phone or through internet.
INTRODUCTION TO THE COMPANY
Success is a journey not a destination
If we look for examples to prove this quote then we find many but there is none like that of KARVY. Back in the year 1981,five people created history by establishing KARVY AND COMPANY which is today known as KARVY,the largest financial service provider of India.
SUCCESS SUTRAS OF KARVY -: The success story of Karvy id driven by 8 success sutras adopted by it namely-
Trust
Integrity
Dedication
Commitment
Enterprise
Hard work and Team-play
Learning and Innovation
Empathy and Humility
These are values that bind success with Karvy.
VISION OF KARVY -:
To achieve and sustain market leadership,karvy shall aim for complete customer satisfaction,by combining its human and technological resources, to provide world-class quality services. In the process Karvy shall strive to meet and exceed customers satisfaction and set industry standards.
MISSION STATEMENT -:
Our Mission Is to be a leading and preferred service provider to our customers, and we aim to achieve this leadership position by building an innovative enterprising and technology driven organization which will set the highest standards of service and business ethics.
COMPANY OVERVIEW-:
Karvy was established as Karvy and company by 5 Chartered Accountants during the year 1979- 80, and then its work was confined to audit and taxation only. Later on it diversified into financial and accounting services during the year 1981-82 with a capital of Rs. 1,50,000,it achieved its first milestone after its first investment in technology.Karvy became a known name during the year 1985-86 when it forayed into capital market as registrar. EVOLUTION OF KARVY-:
It is well said that success is a journey and not a destination and we can see it being proved by Karvy.Under this section we will see that how this karvy and company of 1980 became karvy of 2008. Karvy- Blommed with the setting up of its first branch at Mumbai during the year 1987-88.
The turning point came in the year 1989 when it decided to enter into one of the not only emerging rather potential field too i.e. stock broking.
It added the feather of stock broking into its cap.
At the same time it became the member of Hyderabad Stock Exchange through associate firm karvy securities ltd. and then Karvy never looked back..
It went on adding services one after another,it entered into retail stock broking in the year 1990.
Karvy investor service centres were set up in the year 1992.
Karvy which enjoyed the network through its investor service centers,entered into financial product distribution services in the year 1993.
In 1994, Karvy was dealing into mutual fund services.
In 1995, Karvy stepped into corporate finance and investment banking.
Karvys strategy has always been being the first entrant in the market.Karvy again hit the limelight by becoming the first registrar in the country to be awarded ISO 9002 in the year 1997. Then it stepped into the other most happening sector i.e. IT enabled services by establishing its own BPO units and at a gap of just 1 year it took the path of e-business. Then it entered into the field of Insurance services in the year 2001 with the launch of its retail arm Karvy- the finapolis : your personal finance advisor
It was a decade which saw many Indian Companies going globalso why the largest financial service provider of India should lag behind? Hence, Karvy launched Karvy Global Services Limited after entering into joint venture with Computershare,Australia in the year 2004. In the year 2004, also saw Karvy entering into commodities marketing through KARVY COMTRADE.
Year 2005 saw- Karvy establishing a separate branch for its insurance services under the head Karvy insurance broking ltd.
PCG group of Hongkong acquired 25% stake at KSBL,after being impressed with the growth of Karvy Stock Broking Ltd.
Year 2006 saw- Karvy entered into one of the hottest sector of present time i.e. real estate through Karvy realty & services(India) ltd.
Hence, we can see now Karvy being established as the largest financial service provider of the country.
10 HIGHLY REOWNED ENTITIES OF KARVY GROUP ARE- KARVY CONSULTANTS LTD. The first securities registry to receive ISO 9002 certification in India. Registered with SEBI as Category I registrar is number 1 registrar in the country. The award of being Most Admired Registrar is one among many of the acknowledgements they received for their customer friendly and competent services. KARVY STOCK BROKING LTD. Karvy stock broking ltd.consists of five units namely stock broking services, depository participant, advisory services and private client groups. KARVY INVESTOR SERVICES LTD. It is registered with SEBI as a category I merchant banker. Its cliental includes leading corporate, State Governments, Foreign institutional investors, public and private sector companies and banks, in Indian and Global Markets.
KARVY GLOBAL SERVICES Karvy global is a leading business and knowledge process outsourcing. It operate in banking and financial services,insurance,healthcare and pharmaceuticals,media,telecom and technology. KARVY REALITY AND SERVICES It is engaged in the business of Real Estate and Property Services offering- Buying/Selling/Renting of properties Identifying valuable investment opportunities in the real estate sector Facilitating financial support for real estate and investment in properties Real estate portfolio advisory services
KARVY COMTRADE Karvy Comtrade Limited (KCTL) is Indias leading commodities brokerage house. We have membership of Multi Commodity Exchange of India (MCX), National Commodity and Derivatives Exchange (NCDEX), National Multi-Commodity Exchange of India (NMCE), National Spot Exchange (NSEL), NCDEX Spot Exchange (NSPOT), Ace Commodity Exchange (ACE) and Indian Commodity Exchange (ICEX). Using a superior trading platform, we facilitate futures trading in commodities as per the exchanges. KCTL offers both trading and exclusive research services to its clients. A subsidiary of Karvy Stock Broking Limited (KSBL), KCTL commenced operations in early 2005. KARVY FINANCIAL SERVICES The KARVY Group, a pioneer in financial services in India, has forayed into the retail finance space with its Non Banking Financial Corporation (NBFC) Karvy Financial Services Ltd or Karvy Finance. Karvy Finance has a vision to be a leading loans provider delivering superior value to all stakeholders. Karvy Finance offers a complete bouquet of financial services products to its customers with secured lending products (such as Securities Finance, Secured Business Loans against Property and Gold Loans). KARVY CAPITAL LTD. Karvy Capital is the Asset Management and Investment Advisory arm of Karvy Group, a 30 year- old diversified financial services conglomerate in India with presence in Stock Broking, Registry Services, NBFC, Debt Services, Commodities Broking, Data Management, Institutional Equities, Investment Banking, amongst others. KARVY COMPUTERSHARE LTD. It is a joint venture between Computershare,Australia and Karvy Consultants Ltd.,India is a registry management services industry. KARVY DATA MANAGEMENT SERVICES LTD. It is emerging as a leading service provider in the area of e-goverence processing,insurance back office processing,record keeping,Data management requirements of large corporate.
ORGANIZATION STRUCTURE OF KARVY Talking about the structure of KARVY,we have the board of directors as superme governing body- CHAIRMAN - C.PARTHASARTHY MANAGING DIRECTOR -V.MAHESH DIRECTOR -V.GANESH DIRCTOR -J.RAMASWAMY DIRECTOR -RAJAT PARTHARVATHY The board of directors head the karvy group,karvy computer shares limited,karvy investors services limited,karvy comtrade,etc. Karvy group being the flagship company looks after the functional departments such as- corporate affairs, group human resources, finance and accounting, training and development, technology services and corporate quality. KARVY STOCK BROKING SERVICES- It is an undisputed fact that stock market is unpredictable and yet enjoys a high success rate as a wealth management and wealth accumulation option. The difference between unpredictability and safety anchor in the market is provided by in-depth knowledge of market functioning and changing trends, planning with foresight, options with care. Karvy offer services that are beyond just a medium for buying and selling stocks and shares. Instead they provide services which are multidimensional and multi-focused in their scope. Karvy- Trade on a vast platform-National Stock Exchange and Bombay Stock Exchange. Highly skilled research team, comprising of technical analysis as well as fundamental specialists, secure result oriented information on market trends. Crucial information is given as a constant feedback to our customers, through daily reports delivered thrice daily ; The Pre-session report, where market scenario for the day is predicted. The Mid session report, where the market forecast for the rest of the day is given. The Post-session report, where the market and report itself is reviewed. Karvy Stock Broking publish a monthly magazine-KARVY FINOPOLIS, which analysis the latest trend in stock market and takes a close look at the various investment options. Karvy stock broking services are widely network across India, with the number of trading terminals providing retail stock broking facilities.
Products Offered By Karvy Stock Broking-: Karvy offering one of the widest arrays of products and not being tied up to any one partner in any product category are strengths of the Karvy.
EQUITY INVESTMENTS
DEBT INVESTMENTS
ALTERNATE ASSETS
MUTUL FUNDS
INSURANCE
EQUITY INVESTMENTS Karvy Private Wealth offers the option of purchasing equities to build clients portfolio or to avail of clients comprehensive trading solutions in the cash and F&O segments, with an online and offline facility. Karvy experienced team of Research Analysts and Advisors guide the clients with appropriate customised solutions, backed by in-depth research. Karvy broad equity investment strategies are derived from understanding individual client profiles and risk-return expectations. It constantly helpthe client with strategies for investments in equities, trading in derivatives, hedging etc. Karvy constantly monitor their clients portfolios and suggest portfolio rebalancing based on the quality of stocks andtheir risk appetite.
DEBT INVESTMENTS Karvy offer comprehensive solutions in the fixed income segment. Karvy in house team of analysts guides you with tailor-made solutions depending on clients needs and risk profile. Karvy help their clients choose best investment options in primary market segment based on their needs. Fixed Deposits
National Savings Certificate
Post Office Monthly Income Scheme
Public Provident Fund
ALTERNATE ASSETS Alternative Assets are focused tools for customizing client portfolios, depending on the unique needs of each client. Structured Products
Private Equity
Real Estate
Gold
Commodities
Managed Futures
MUTUL FUNDS Karvy experts advice their clients for their investments in equity and debt marketsthrough Mutul Funds.Karvy experts advice their best to the clients that suit them best and help them to reach their financial goals.Karvy help them ascertain their risk profile and guide them with the right product mix which reduce their tax liability and increase their savings. Classification of Mutul Funds- By Structure Open-ended scheme Close-ended scheme Interval scheme By investment objectives Growth schemes Balanced schemes Income schemes By other schemes Tax szvings schmes Special schemes
INSURANCE At Karvy, they help their client carefully plan there insurance needs and pick the right policies to suit their objectives while covering the risks to the clients valuable life and assets. Moreover, a decision on insurance is not a stand-alone decision but is taken keeping in mind many issues revolving around clients liabilities, income, retirement, standard of living, dependents and objectives in life.Karvy do an insurance sufficiency check to understand if the client is over/under insured and subsequently devise an insurance plan for the client, backed by our strong research on insurance across all categories. Insurance also plays a major role in portfolios as a tool for wealth creation and in our endeavour to bring client the best,karvy would provide them with products of all major Life and General Insurance companies, research reports on recommended products, comparisons between products from different providers and news and expert views on innovative products. Life Insurance Products Term plans, Whole life plans, Endowment Plans, Unit Linked Endowment Plans, Pension Plans, Child Plans and others.
General Insurance Products Health Insurance, Vehicle Insurance, Accident Insurance and others.
DEMAT ACCOUNT
INTRODUCTION The trading on stock exchanges in India used to take place through open out-cry without use of information technology for immediate matching or recording of trades. This was time consuming and inefficient. This imposed limits on trading volumes and efficiency. In order to provide efficiency, liquidity and transperancy,NSE introduced a nation-wide on-line fully automated screen-based trading system where a member can punch into the computer quantities of securities and the prices at which he likes to transit and the transaction is executed as soon as it finds a matching scales or buy order from a counter party. Following are some points- Screen based electronic system electronically matches orders on a strict time/price priority and hence cut down on time,cost,and risk of error, as well as on fraud resulting in improved operational efficiency. It enables markets participants, irrespective of their geographical locations, to trade with one another simultaneous, improving the depth and liquidity of market. It provides full anonymity by accepting orders, big or small, from members without revealing their identity, thus providing equal access to everybody. The sucked liquidity from other exchanges and in the very first year of its operations,NSE became the leading stock exchange in the country. Today India can boost that almost 100% trading take place through electronic order matching. Dematerialization of shares is introduced a new concept which converts paper based physical trading into electronic trading. It is a safe and convenient way to hold securities. Screen based trading system helps in faster transfer of securities and no stamp duty is required on transfer of securities. All orders received on the system are sorted with the best priced order getting the first priority for matching i.e. the best buy order match with the best sell order. In order to promote dematerialization of securities, NSE joined hands with leading financial institutions to established the NATIONAL SECURITIES DEPOSITORY LIMITED(NSDL), the first depository in the country with the objective of enhancing the efficiency in the settlement systems and also to reduce the fake and stolen securities. SEBI has made dematerialized settlement mandatory in an ever increasing number of securities in a phased manner. There is an increasing preference to settle trades,particulary in high value securities, in demat form.
What is Demat?
In India, a demat account, an abbreviation of dematerialized account is a type of banking account which dematerializes paper-based physical stock shares.
Conversion of Securities from Physical Mode into Electronic Mode is called Dematerialization.
The client opens Demat account with any DP,the certificates are destroyed and credit entry of exactly equal number of securities is created in depository in Electronic Mode. The dematerialized account is used to avoid holding physical shares: the shares are bought and sold through a stock broker.
This account is popular in India. The market regulator, Securities And Exchange Board Of India mandates a demat account for share trading above 500 shares. It became mandatory that any person holding a demat account should possess a Permanent Account Number(PAN) details to the depository.
Dematerialization is the process by which physical certificates of an investor are converted to an equivalent number of securities in electronic form and credited in the investors account. In order to dematerializes certificates, an investor will have to first open an account with a DP and then request for the dematerialization of certificates by filling up a demat form and submit along with the physical certificates. The investor has to ensure that before the certificates are handed over to the DP for demat,they are defaced by marking Surrendered For Dematerialization on the face of certificates.