This document outlines the procedural guidelines for the Electronic Clearing Service (Debit Clearing) scheme in India. Some key points:
- The ECS Debit Clearing Scheme allows paperless direct debits for payments like utility bills, insurance premiums, loans, etc. through electronic funds transfer.
- It provides an alternative to paper instruments for repetitive payments from large numbers of customers to organizations.
- The scheme involves users submitting debit instructions electronically to a sponsor bank, which processes them through the clearing house to debit customer accounts and credit the user.
This document outlines the procedural guidelines for the Electronic Clearing Service (Debit Clearing) scheme in India. Some key points:
- The ECS Debit Clearing Scheme allows paperless direct debits for payments like utility bills, insurance premiums, loans, etc. through electronic funds transfer.
- It provides an alternative to paper instruments for repetitive payments from large numbers of customers to organizations.
- The scheme involves users submitting debit instructions electronically to a sponsor bank, which processes them through the clearing house to debit customer accounts and credit the user.
This document outlines the procedural guidelines for the Electronic Clearing Service (Debit Clearing) scheme in India. Some key points:
- The ECS Debit Clearing Scheme allows paperless direct debits for payments like utility bills, insurance premiums, loans, etc. through electronic funds transfer.
- It provides an alternative to paper instruments for repetitive payments from large numbers of customers to organizations.
- The scheme involves users submitting debit instructions electronically to a sponsor bank, which processes them through the clearing house to debit customer accounts and credit the user.
This document outlines the procedural guidelines for the Electronic Clearing Service (Debit Clearing) scheme in India. Some key points:
- The ECS Debit Clearing Scheme allows paperless direct debits for payments like utility bills, insurance premiums, loans, etc. through electronic funds transfer.
- It provides an alternative to paper instruments for repetitive payments from large numbers of customers to organizations.
- The scheme involves users submitting debit instructions electronically to a sponsor bank, which processes them through the clearing house to debit customer accounts and credit the user.
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Electronic Clearing Service (Debit Clearing)
Procedural Guidelines
Reserve Bank of India Department of Payment & Settlement Systems Central Office Mumbai January 2007
Contents:
Subject
1. Introduction 2. Short Title of the Scheme 3. Date of effect 4. Objectives 5. Definitions 6. Coverage 7. Procedural Details 8. Service Charges 9. Amendment to Procedural Guidelines 10. Dispute Redressal 11. Annexure
Appendices Notes : I ECS Process Cycle II Guidelines for input preparation and input submission III Record layout of the clearing settlement and output data for destination banks in magnetic media Forms: IV Application for registration with the Sponsor Bank to avail of ECS facility V Mandate by the Sponsor Bank VI Return Memo VII Model letter from a User to a prospective Destination Account Holder VIII Model Mandate Form Report Formats: IX Data Validation Report (DVR) X ECS Control Report (ECR) XI Destination Bank Report XII Destination Branch Report XIII Item-wise Destination Ledger Report XIV Sponsor Bank Settlement Report XV Combined list of User-wise un-debited items XVI Sponsor Bank Final Report XVII Destination Bank Final Report
2 SCHEME OF ELECTRONIC CLEARING SERVICE (DEBIT CLEARING)
1. Introduction
With the widespread bank / branch network and increase in volume of banking operations, MICR technology was brought into the clearing operations since 1986 using High Speed Reader Sorters driven by a powerful IBM computer system. As years of successful clearing operations passed, the banks have speedily developed a much wider range of financial services for the benefit of their constituents including members of the general public. Computerisation is the next development leading not only to greater efficiency, but also to new services for customers such as round-the-clock banking with Automated Teller Machine (ATM), off-line inter-bank payment system and cashless transactions.
In this scenario, the Reserve Bank of India has implemented an off-line electronic funds transfer system allowing paperless direct debit and credit transactions by banks, viz. Electronic Clearing Service. After successful implementation of ECS-Credit scheme, Reserve Bank of India initiated the ECS-Debit, a facility of payment of pre-authorised debits through ECS. ECS Debit Clearing Scheme approved by Committee on Technology Issues in Banking Industry (Payment System and Cheque Clearing System) under the chairmanship of Shri W.S. Saraf, the then Executive Director, Reserve Bank of India, was introduced.
2. Short title of the Scheme
The Scheme shall be called "Electronic Clearing Service (Debit Clearing)" and will be referred to as ECS (Debit Clearing) hereinafter.
3. Date of effect
At present the scheme is in operation at 15 RBI centers (where Clearing Houses are managed by Reserve Bank of India) and other centres managed by various Public Sector Banks managing the clearing houses. The list of centers managed by RBI and other banks is given in Annexure. The Annexure will be updated as and when Scheme is extended to more centres.
4. Objective
The objective is to provide an alternative method of effecting payment transactions in respect of the Utility-bill-payments such as telephone bills, electricity bills, insurance premia, card payments and loan repayments, etc. which would obviate the need for issuing and handling paper instruments and thereby facilitate improved customer service by the banks/companies/corporations/government departments collecting / receiving the payments.
5. Definitions
i) User - "User" shall refer to the utility-companies, insurance / corporations / Collection Service Provider and government departments or any other institution receiving / collecting payments (Collection Service Providers) from a large number of customers/subscribers, under the scheme.
3 ii) Sponsor Bank - It would refer to the bank which had agreed to act as the agent of the User company and will submit the data on a magnetic media or on the network containing debit instructions prepared by the User to the Clearing House along with an undertaking / mandate to the effect that the standing instruction mandates of the concerned customers / subscribers mentioned in the data have already been collected from the utility-users (consumers etc.) and have been forwarded to the respective destination bank branches enabling them to debit the accounts of those customers for collecting and to credit the account of the sponsor bank with the sum mentioned therein. The mandate will also authorise RBI to debit sponsor bank's current account maintained with them to the tune of undebited returns. iii) Clearing House (CH)- It would be a functional unit of the local Bankers' Clearing House or such other agency to be created by RBI which shall process the instructions for debit payment received on magnetic tape/floppy from the Sponsor Bank which maintains the settlement account of the Clearing House. The data will be validated and after full satisfaction of the same, CH will generate relevant ECS-Debit-clearing settlement reports for debit/credit of the current accounts maintained at RBI/Settlement bank. The institutional arrangements made by RBI shall be final. iv) Destination Account Holders - would refer to the utility-consumers such as Telephone and electricity users, Insurance policy holders, debtors, etc., under the Scheme who would opt for making payments to the User company directly by way of debit to their bank accounts as indicated by them in the individual mandate/s submitted by them to the utility company and also to their bank/branch. v) Destination Bank Branches - would refer to the bank branches where the Destination Account Holders maintain their bank accounts from which ECS utility payments are debited. vi) Electronic Media - would refer to softcopy of data in any media such as floppy / CD / Pen Drive, etc., or the data being put through a network on the web-site hosted by the CH.
6. Coverage
The Scheme shall cover transactions of the following characteristics:
i) Repetitive payment collections like periodic (monthly/bimonthly/quarterly/half-yearly/yearly) payments of telephone bills / electricity bills / loan installments / insurance premia, etc. by companies / corporations / government departments, banks and such other organisations defined as "User". It could also cover Collection Service Provider, providing collection services to utility companies, which should obtain a specific mandate from the users/subscribers to raise a debit in their destination accounts at the request of such service organizations. ii) The transactions relating to collections by a single User from a large number of Destination Account Holders; iii) The debit transactions should pertain to the Destination Bank Branches which fall under the jurisdiction of the local Bankers' Clearing Houses; (Note : The jurisdiction of the local Clearing Houses at the centres given in the Annexure would be known from the Compendium of Code Numbers issued by RBI).
4 iv) The debit instructions from the User would be on electronic media and would form the basis for the Sponsor Bank to credit the User's account and the Destination Bank branches to debit the Destination Account Holder's Accounts. However, it shall be the responsibility of the destination branches to ensure appropriate mandates from their customers authorizing them to debit their accounts exist on their records. If such mandates are not available on their record, they would not be entitled to get any legal protection and are not authorised to effect such debits to the customers accounts. v) Individual debit authorisation as specified by the destination account holder; the individual mandate may or may not specify any amount or may cap the maximum debit that can be raised under the relative mandate, if he so desires, for meeting the concerned payment, based on their past experience; and vi) Such other payment transactions involving a single total-credit to a User's account with sponsor bank and multiple debits to a large number of beneficiaries' accounts at many bank branches (Collecting/Destination-banks) to be specified by local CH from time to time.
7. Procedural Details
(i) Institutional Arrangements (ii) Registration of User (iii) Input Preparation (iv) User's Responsibility to ensure accuracy of input data (v) Responsibilities of Destination Bank (vi) Safeguards against fraudulent change of data in transit (vii) Input submission (viii) Submission of input files for Settlement at Outstation Centres (ix) Validation of Input Files (x) Duplicate Records (xi) Debit Records with no Ledger Number/ Ledger Folio Number (xii) Data Validation Report (DVR) (xiii) Request for withdrawal/modification of input data (xiv) Clearing Settlement and output data for Destination Banks (xv) Settlement Report to Sponsor Bank (xvi) Return of Processed User Status Files / floppies (xvii) Clearing Settlement and supply of User Status Files/reports to banks (xviii) Late Submission of tape or floppy after day (xix) Sponsor Bank crediting proceeds of unrecovered (not debited to Customer's A/c, items to User Company's A/c) (xx) Preservation Period of User Status File (xxi) Advice to the Destination Account Holders (xxii) Destination Account Holder's right to information on ECS (xxiii) Minimum and Maximum Number of Transactions
i) Institutional Arrangements: The processing CH would be responsible for processing the duly validated input data received from the Sponsor Bank on behalf of its User and for arranging to supply the relevant clearing reports to the Sponsor Bank, Destination Banks and Settlement Bank for accounting of the ECS-debit clearing settlements. It would monitor the performance of all the constituents in ECS clearing to ensure that the time schedule for various activities under ECS Process Cycle as explained at Appendix - I are adhered to.
5 CH will have a Steering Committee comprising not more than 10 and not less than 5 member banks to aid and advise it on operational issues. Such steering committees shall be constituted annually and its term shall be one year. The President of the Local Clearing House will be the ex-officio chairman of the committee. The Committee shall meet at least once in a quarter.
RBI shall provide the settlement service by way of debiting / crediting the accounts of Destination Banks and the Sponsor Bank in the books of its Deposit Accounts Department on the basis of settlement figures advised by the CH. At such centres where the settlement service is being provided by any other bank, that bank shall provide the settlement service for this clearing also. The settlement rules for clearing pertaining to minimum balance and withdrawal of favourable balance in clearing as explained in the Uniform Regulations and Rules for Clearing Houses would also be applicable to the settlement under ECS Debit.
ii) Registration of User: Institutions who would like to avail of the ECS facility shall get themselves registered with the CH. A format of the application form to be submitted by the User through their sponsor bank is given at Appendix IV - Part A. The sponsor bank will forward the application form to the CH with their recommendations, which inter-alia should contain information on the conduct of the account with the sponsor bank in Part - B. The User number allotted by the CH will be communicated to the User through the sponsor bank. The registration number would be a 7 digit number, the first 3 digits being the city code number of the city (e.g. Bombay - 400), the next digit being the number allotted for the transaction being put through and last 3 digits being the User number allotted to the User. In case of Collection Service Providers registered as a User, they shall give a specific undertaking to the CH that they will ensure collection of mandates from the consumers/subscribers authorising the destination branches to raise debits in their accounts. They should also undertake to maintain a copy of the mandate on their record for verification by the CH, if so required at any time.
iii) Input Preparation: The media and the record layout of the input file would be in a standard format to be specified by RBI from time to time. (Guidelines for Input Preparation and input Submission are at Appendix - II).
iv) User's Responsibility to ensure accuracy of input data: (a) The User would ensure the accuracy of the input data with reference to the information received from the Destination Account Holders in the form of a mandate duly authenticated by the destination bank branch. (b) Since this facility would be generally used for regular collection of dues from its customers, it will be the responsibility of the user to ensure that the items returned by the destination banks with reason codes 1, 2 or 3 are not resent/ represented without carrying out the necessary corrections after obtaining the correct details from the Destination Account Holders/ Destination Banks. Sponsor Bank may obtain an undertaking from the user in this regard before forwarding in the input data to the CH. (c) Further, on receipt of withdrawal instructions from its customer, it is obligatory on the part of the user institution not to include the transaction pertaining to such customers in the ECS input file
6 provided withdrawal instruction is received 15 days prior to the date of submission of ECS file to the CH. In case a debit record is repeatedly presented despite such withdrawal / non-existence of mandate, for more than three ECS runs, the clearing house may consider not entertaining the future ECS runs of that particular user institution.
v) Responsibility of the Destination Banks: The ECS Debit works on the strength of the mandates given by the destination account holders to the user institution for effecting payment from their accounts. The mandates are required to be authenticated (primarily for signature verification of the banks customer) by the respective bank branches within a period of seven days from the date of receipt of such requests. After authentication, the branch would retain a copy for its record, and the customer would submit the other copy to the user institution. At the time of authenticating the mandates, the destination branches should ensure the nomenclature of the accounts vis--vis those appearing in the mandates.
The destination branches can debit their customers account only on the basis of the mandates given to them. The account holder / customer is also entitled to withdraw the mandate / ECS Debit instructions from its banker without involvement of the user institution, The withdrawal instructions of a customer would be treated equivalent to a stop payment instruction in cheque clearing system. The user institution should stop including the relative transaction in the ECS file, after receipt of such countermanding by the customer.
The destination account holder may also be given the facility of putting an upper limit for each individual transaction in the mandate, and/or a time limit for operations of a particular ECS mandate (life of a mandate) by the user/ destination banker. The destination branch may also allot a unique identification number to the mandate, which could be referred to by the ECS User in all the transactions. The number could include a reference to the branch identity, the type of account and a reference to the customer's account, the purpose of the debit, etc. This would also serve the destination branch as a control reference tool to monitor the ECS debits being received through the clearing house.
vi) Safeguards against fraudulent change of data in transit: The Sponsor Bank shall not make any changes in the input data received from the User without obtaining his prior consent in writing. The input files will be submitted by the sponsor bank in a sealed cover on magnetic media duly encrypted in consultation with the CH, to prevent any attempt for fraudulent change of data in transit. The banks may also use the facility offered by some CHs of secure on-line submission / retrieval of data like a secured web-site, etc.
vii) Input Submission: Input Submission would be carried out in two stages - (a) Test Submission (for validation process) and (b) Settlement Submission (for final settlement of accounts). (a) Test submission is required to verify whether input preparation has been made as per the standards prescribed by RBI and also to give reasonable opportunity to the User to repair the data before working out the clearing settlement. CH would validate this Test Input as per validation routine
7 explained at sub-paragraphs VIII to XI and furnish a report called "Data Validation Report" (DVR) along with the validated Tape/Floppy. This report would contain the list of rejected Debit Records and the revised particulars of total number and amount in the DEBIT CONTRA Record.
(b) The User has to subject the data for validation exercise carried out at CH and decide as to whether to confirm the validations and resubmit the Tape/Floppy for the final settlement process. In case of need the incorrect data can be taken back for editing/repairing the input file and resubmitting the same as a fresh Test input.
viii) Submission of Input Files for Settlement at Outstation Centres: Sponsor Bank's request for centralised receipt of User's data tapes meant for settlement at more than one ECS centres with the CH at the receiving centre taking the responsibility of transmission of data would be considered, if the volume for each centre is substantially high and the data tapes are submitted centre-wise. CH at the receiving centre would validate the data and furnish separate Data Validation Reports for each centre. Once the Data Validation Report is confirmed by the Sponsor Bank, CH would arrange to transmit the same to other CH at the destination centres for settlement processing.
ix) Validation of Input Files: All files received duly encrypted would be subjected to an initial level of validation to determine whether the file can be accepted or not. It shall be checked with reference to the User name, User number (allotted by the NCC / CH), Sponsor Bank-Branch sort code, and other user defined parameters.
User details (sort-code, User number and User name) should be uniform on all data records in the file. The purpose of repeating the User information on all data records is to make each data record self-contained. Therefore, the debit record with the details different from the one recorded on the 'DEBIT CONTRA' record will be rejected.
The destination account details would have two parts the destination sort code and the destination account number. The code number of the branch of the bank where the individual account holders i.e. subscriber/ payer maintain their accounts and to which the debit would be applied is the destination sort code. ECS validation routine checks whether the code indicated in the data record is a valid MICR sort code listed in the compendium of Code Numbers. (Master Code file of member bank-branch).
In the absence of a specific request from sponsor bank, records with outstation destination sort codes would be rejected as detailed in para 7 (viii).
The account number particulars are an essential field in the data record. Account numbers will have a maximum length of 15 digits as indicated at item 7 under 'Debit Records' in Appendix II. Records with no information on the account number field would be rejected.
There will be no outer limit for individual debit record.
The decision for rejection of a file/record would depend on the following:-
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File: 1. Defects in the magnetic media, 2. DEBIT CONTRA record (ECS transaction code 55) missing or the value indicated in the DEBIT CONTRA record exceeding the value given in the Sponsor Bank's mandate to RBI to credit its account. 3. Invalid Sponsor Bank sort code, or incorrect User number and User name details in the DEBIT CONTRA record.
Record: 1. Absent or invalid destination sort code 2. Absence of account number or account name
x) Duplicate Records: More than one debit transaction against the same debit reference (i.e. Telephone number or electricity meter number or policy number or any other unique identifying number for the subscriber / payer as indicated at item 10 under 'User debit reference' under debit records in Appendix II) would not be permitted. User shall take due care about this before presenting the Input file and ensure that the 'User debit reference' is not repeated in any other debit record in the input file.
xi) Debit Records: With no Ledger Number/Ledger Folio Number, the debit records without the Ledger Number/ Ledger Folio number of the account of the subscriber / payer beneficiaries at the Destination Bank branches would not be rejected, because at some branches the account numbers can uniquely identify the accounts irrespective of whether the Ledger Number./Ledger Folio Number is given or not. In the clearing reports for Destination Bank Branches, these accounts would, however, be shown against the "Miscellaneous Ledger".
xii) Data Validation Report (DVR): When an input file passes the ECS File Acceptance/Validation checks, CH will provide an advice of acceptance or otherwise to the Sponsor Bank. This would be done through a Data Validation Report (DVR) (format at Appendix - IX) along with the Validated Tape/Floppy. The DVR would indicate the details of errors encountered during the validation process and total number and value of records accepted from the file. If the total value of accepted debit records generated during the validation process are different from the ones indicated in the balancing credit record (i.e. the DEBIT CONTRA Record), DEBIT CONTRA Record would be modified and the fact of this modification in the input file would be indicated in the DVR.
The Sponsor Bank would arrange to get the DVR and the validated Tape/Floppy verified by the User. Field number 13 of 10 digits in the Debit Records would have contained coded information representing the checksum of the record so as to detect modification, if any, made in the file subsequent to validation process at the CH. Besides, to facilitate easy identification of rejected debit records, the CH would have changed the transaction code to 33 and the Item Sequence Number field filled with '9999999999'. User would have to take into account these records while confirming the
9 DVR or deciding to edit/repair the input file for resubmission. If the records are edited / repaired, the cycle of Test Submission and Data Validation would be restarted. In case, however, the rejected records are only a few in number and the DVR is confirmed by the Sponsor Bank by way of resubmission of the validated Tape/Floppy duly encrypted, ECS Process cycle would commence. The encrypted Tape / Floppy should be submitted by the Sponsor Bank along with a mandate to operate upon its accounts accompanied with a certificate from the Sponsor Bank to the effect that only those debit records have been included in the input file for which the mandates to debit the destination accounts have been received from the clients, duly verified from the destination banks and respective bank accounts can be debited at the Settlement Bank. The mandate should also be signed by an official of the Sponsor Bank having authority to operate the Bank's account with the Settlement Bank. This day of submission of validated and encrypted Tape/Floppy with a mandate would be taken as the DAY-0 of the ECS Cycle.
xiii) Request for withdrawal/modification of input data: Once the DVR is confirmed by the Sponsor Bank and the settlement process begins at the CH, withdrawal/modification of file/record shall not be permitted except when, in the opinion of RBI, the transactions cannot be settled on the due date by the banks.
xiv) Clearing Settlement and output data for Destination Banks: On Day-1 the CH would generate the following output data only in magnetic media (tape or floppy) or host in a designated web site. The description of the magnetic media, the record lay out of the output file and also the naming convention for the output file are given at Appendix III.
i) Destination Bank Settlement Report (format at Appendix - XI) ii) Destination Branch Reports (format at Appendix-XII) iii) Destination Ledger Reports (format at Appendix-XIII) (For accounts with no ledger folio numbers a "Miscellaneous Ledger Report" would be generated under each account type).
In addition, the CH would also generate two hard copies of the ECS Control Report (Format in Appendix - X) bank wise.
The output data as indicated above would be delivered to the Destination Bank on magnetic media (floppy or tape) or over network duly encrypted subject to all safeguards relating to accuracy and authenticity.
These files/tapes/floppies the ECS Control Report (Appendix-X) will be delivered to the Service /Main branches of Destination Banks on the morning of Day-1 in a sealed cover along with the MICR Clearing Reports of the previous evening. In such of those centres, where secured web-servers have been hosted by the Clearing Houses, the relative reports may be hosted on the web-sites. The Service branches of Destination Banks should make their internal arrangements immediately on receipt of the tapes/floppy/ downloaded data to send to their concerned branches the Destination
10 branch Reports and Destination Ledger Reports mentioned above on the same/following day so that the Destination Account Holders' accounts are debited on day 2(i.e. settlement date mentioned in the reports) without fail. On the day of settlement (2nd day of ECS cycle) the CH would credit the Sponsor Bank's account with the amount indicated in the mandate given by the latter (Appendix V) and debit the accounts of the various destination banks with the amounts due from them.
xv) Settlement Report to Sponsor Bank: On Day-1, Sponsor Bank will also be supplied by the CH with two copies of the User-wise Settlement Report (format at Appendix-XIV) which would indicate the volume and value of transactions for which Destination banks would be debited and the amount for which Sponsor Bank would be credited. The Sponsor Bank would forward one copy of the report to the User. The reports would be authenticated by the CH and would act as the evidence of credits having flowed from the Destination Banks to the Sponsor Bank for a specific number of debit transactions on behalf of a specific User. It would be User's responsibility to verify the accuracy of the Report with reference to the input data. Discrepancy, if any, in the summary data should be brought to the notice of the CH immediately.
xvi) Return of processed User Status Files/floppies : If a Destination Bank branch is not in a position to debit a particular transaction for reasons like "Account closed/Transferred", "No such Account", "Account description does not tally", "Insufficient funds" etc., it should report the same with a Return Memo (format at Appendix - VI). The same would be forwarded to its Service Branch / Main Branch on the same day along with the unpaid MICR cheques of the day. On receipt of the undebited items from all the concerned branches, the Service branch of the Destination Bank would flag off or mark off the relevant debit items in the tape or floppy as unpaid, by means of a code '0' and all other items by means of a code '1' in the blank column provided at field No. 14 of the debit record. The responsibility for ensuring accuracy in incorporating the above information in the tape or floppy lies with the Destination Banks.
After incorporating the information relating to debited/ undebited items, the tape or floppy would be returned to the CH on the evening of day 2. The floppy diskette should be accompanied by a hard copy output of the input file duly signed by the Destination Bank. Adjustment of the excess debit received by the Destination Bank Branches will be effected through a clearing settlement on the basis of data of undebited items reported through floppy. The CH would generate the reports on Day-2 evening presuming that the concerned bank has debited all the subscribers/payers accounts and there are no undebited items to be taken for final settlement.
On receipt of the tape or floppy from the Destination banks, the CH would reprocess the ECS transaction processed earlier by way of modifying the transaction codes of the undebited records to "44" from "66". The Checksum Total of the relative records would undergo corresponding changes with the software used at the CH. Any change in the data file thereafter would result in erroneous data codes which can be easily noticed by a validation routine run by the CH.
11 xvii) Clearing Settlement and Supply of User Status File / Reports to banks: After reprocessing the ECS transaction, the CH shall work out a clearing settlement whereby the Destination Banks' accounts would be credited and the Sponsor Bank's account debited. Settlement of accounts would take place on day-2 itself. On the same day, the CH shall provide the following:
- Combined List of Undebited items - a consolidated list of all undebited items reported by all Destination Banks to be given to Sponsor Bank (format at Appendix-XV)
- User Status File - a report on electronic media containing the details of all transactions (valid, rejected and returned undebited - all items to be suitably flagged/marked off) to be given to Sponsor Bank for verifying the correctness of the clearing data and for passing on one copy thereof to the User for necessary action.
- Sponsor Bank Final Report - a report showing the amount originally credited, subsequently debited as undebited items and the final amount credited for ECS Debit Clearing (format at Appendix - XVI).
- Destination Bank Final Report - Destination - bank - wise summary report showing branch-wise initial debit and subsequent credit (format at Appendix - XVII).
The Checksum Total value in the User Status File would be generated by the CH in such a way that any subsequent correction on the User Status File by any unauthorised person would throw an error message during subsequent processing.
xviii) Late submission of tape or floppy after day-2 The destination bank which fails to submit tape or floppy on Day 2 should submit the list of undebited items over the counter of the Sponsor Bank Branch and claim the amount from them at the earliest, in any case not later than 24 hours of the returned / undebited item processing in the CH, as such delayed reporting cannot be incorporated by the CH in the Output Tape and also cannot be included in the clearing settlement for Undebited Items. Payment settlement for such items would have to be worked out between the
xix) Sponsor Bank and the Destination Bank concerned. The President of the Clearing House has the power to grant 24 hour extension to any member bank for submitting returns, in the same way, as is done in regular cheque clearing system.
The failure of the destination bank to submit the returned items data to the CH in time, repeatedly on several occasions could attract penal action, which may include non acceptance of such delayed returns, as decided by the CH.
xx) Preservation Period of the User Status File: The Sponsor Bank and the User shall preserve the User Status File for a minimum period of 3 years. A copy of the User Status File would be preserved at the CH also for 3 years.
12
xxi) Advice to the Destination Account Holders: It would be the responsibility of the User to advise the Destination Account Holders of the ECS debit. Immediately after the receipt of the User Status File, the User would issue Payment Advices to the Destination Account Holders indicating the particulars of payment and the date on which payment has taken place. Care need to be taken by the User to ensure that Payment Advices are sent only for those items (transaction code 66) which could finally be debited to Destination Account Holders' accounts. Rejected Items (transaction code 33) and Undebited Items (transaction code 44) should be perused by the User. The Destination Account Holders whose accounts could not be debited should also be advised by the User with reasons therefore and payments arranged through alternate means.
If a User makes use of the ECS mechanism for receiving payments to the same set of beneficiaries every quarter/month or at more frequent intervals, and there is no likelihood of any debit item being returned undebited, an advance one-time intimation can be issued on yearly basis indicating the dates on which ECS settlement would take place. This would replace issuance of payment advice on every occasion. This procedure is most suitable for collection of monthly/quarterly interest payments or insurance premia or loan installments of companies / corporations where the modifications in the data file are minimum and likelihood of returns is almost "Nil".
The entry in the Statement of Account / Pass Book of its customers, made by the destination bank branches, should be clear enough to indicate that the transaction in question was through ECS debits; and may be referred to as 'ECS-DR-(name of the user institution) in the pass book entry. The relevant information may be picked up from the field user name of 20 alpha-numeric characters in the ECS file. In order to provide useful feedback to the destination account holders, the user institutions may standardize the information that may be captured in this field, so that the details recorded by the destination branches in the pass books would reveal the correct picture of the debits.
The Destination Bank would not be liable to issue separate advice to the Account Holders. If a Sponsor Bank / User wish to send the payment advices through the Destination Bank Branches, a separate arrangement outside the ECS framework would have to be worked out.
xxii) Destination Account Holder's right to Information on ECS: When the User invites option from the Destination Account Holders, the User should inform the Destination Account Holders, in a readily understandable written statement that the proposed mode of making the payment is purely voluntary and the Destination Account Holder would have the right to withdraw the same after giving an advance notice of 15 days. (Specimen at Appendix VII).
The Destination account holder is entitled to withdraw the mandate / ECS Debit instructions after giving due notice to the User institution and the destination bank/branches. The withdrawal instructions of a customer to the destination bank/branch would be treated equivalent to a stop payment instruction in cheque clearing system. The withdrawal instructions of a customer would be treated equivalent to a stop payment instruction in cheque clearing system. The user institution
13 should stop including the relative transaction in the ECS file, after receipt of such countermanding by the customer. However, as mentioned at rule 7(xxii) above, the customer has to notify the User institution 15 days prior to an ECS run.
A model letter from a prospective User to a customer/ payer is given at Appendix -VII and a model Mandate Form given at Appendix - VIII. The sort-code (i.e. city-bank-branch code) information would be available by seeing the MICR code line of the cheque book issued by his/her banker. The form on which the Destination Account Holders would furnish the information would be clear and free of ambiguities. To make sure the authenticity of the bank details furnished, the banker must certify the correctness, verify the customers signature by putting his own to the mandate The User may use formats of their choice provided the materials contained in the Model Letter / Model Mandate Form are included.
Information furnished by a beneficiary to the User shall not be utilised by the User for purposes other than transfer of funds through ECS without the consent of the beneficiaries. This should be indicated by the User while inviting options from the beneficiaries.
xxiii) Minimum and Maximum Number of Transactions: There would be no stipulation on the minimum number of transactions to be put through.
8. Service Charges:
In September 1999, RBI deregulated all Service Charges levied by sponsor banks. As regards Processing Charges levied by RBI and other banks managing the clearing houses, the same has been waived till further orders (till March 31, 2007 as of today). However, RBI reserves the right to make any changes in the service charges at any time later. The Destination Banks should not claim any additional service charges from the Destination Account holders for making payments by debiting their accounts.
9. Amendment to Procedural Guidelines:
The Procedural Guidelines can be amended only on the approval of RBI. The CH may forward their suggestions for amendment after a debate on the suggestions at the Steering Committee Level. RBI may also, by issuance of a circular, amend the procedure.
10. Dispute Redressal
In cases of disputes, the decision of the President of the respective Clearing House would be final. In case the dispute could not be settled by the Clearing House, the same may be referred to Department of Payment and Settlement Systems, Central Office, RBI whose decision in the matter would be binding on all concerned.
14
11. Annexure List of centers where ECS (Credit and Debit) Facility is available
Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce 1 Agra 282 Punjab National Bank 44/2, Sanjay Place Agra - 282001 (UP) 0562- 2523532 0562 - 252508 9 pnbmicragra @rediffmail.co m 2. Ahmedabad 380 Reserve Bank of India
NCC, La-Gajjar Chambers Ashram Road Post Bag No. 1 Ahmedabad 380 009 079- 26580511 26582468 abchahmedab ad@rbi.org.in 3 Allahabad 211 Punjab National Bank 1st Floor, Sangam Place Civil Lines Allahabad - 211001 (UP) 0532- 2560553 0532- 256041 0 micralld@redif fmail.com 4 Amritsar 143 Oriental Bank of Commerc e 201-202, Chitra Talkies Road Amritsar (Punjab) 0183- 2532640 2556476 sureshmail@r ediffmail.com edpasr@obc.c o.in 5 Aurangabad 431 Punjab National Bank 1st Floor Harshvardhan Building Adalat Road Aurangabad - 431 001 0240 - 2347983 2347984 bcgupta2@ya hoo.co.in 6 Bangalore 560 RBI-NCC Reserve Bank of India, NCC, 10/3/8, Nrupatunga Road Post Bag No. 5467 Bangalore 560 001 080- 22211465, 22212361
080- 222378 73 ratrivedi @rbi.org.in
nccbangalore @rbi.org.in 7 Baroda 311 State Bank of India 1st Floor, Paradise Comples Sayajiganj Baroda- 390005 (Gujrat) 0265- 2362296 2361490 2363649 2363023 0265 - 236229 6 sa.08782@sbi .co.in cm.08782@sb i.co.in 9 Bhopal 462 Central Bank of India Central Bank of India Building A, Area Hills, Jail Road Bhopal - 462001 (M.P.) 0755- 2555761 2761561 0755- 255201 9 zccbhopzo@c entralbank.co.i n
15 Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce 10 Bhubanesh war 751 Reserve Bank of India NCC Pandit Jawaharlal Nehru Marg Post Bag No. 16 Bhubaneshwar 751 001 0674- 2395706 2401070 2401119
nccbhubanes war@rbi.org.in 11 Chandigarh 160 Reserve Bank of India
NCC Central Vista Sector 17,Post Bag no.2 Chandigarh 160017 0172- 2721507 dadchandigar h@rbi.org.in 12 Chennai 600 Reserve Bank of India NCC Shakti Towers 766 Anna Salai Chennai 600 002 044 - 28520868 044 - 285231 40 nccche@rbi.or g.in 13 Coimbatore 641 Bank of Baroda BOB Building 82, Bank Road Coimbatore - 641018 Tamilnadu 0422 2303346 2303347 0422 - 230334 5 miccoi@bank ofbaroda.com 14 Dehradun 248 State Bank of India 4 Convent St Dehradun 0135- 2714166 2714161 0135- 265184 3 sbimicrddn@r ediffmail.com 15 Erode 638 Punjab National Bank Jawans Bhawan 106, Gandhiji Road Erode 09894602 735
16 Ernakulam 682 State Bank of Tranvanco re Door No.XL 8529 ENKAY Chambers, 1st Floor Gopala Prabhu Road Ernakulam, Kochi 682035 Kerala 0484 2371625 2371790 2371659 0484 237163 6 micrekm@sbt. co.in 17 Gorakhpur 273 Punjab National Bank Dharamshala Bazar Hotel Kailash, Gorakhpur 0551 - 2204773 2204687
18 Gwalior 474 State Bank of India Officer-In-Charge MICR Centre State Bank of India Main Branch, Jiwaji Chowk Bada Gwalior - 474 001 0751- 2447594 2326465 0751- 232390 5 micrgwl@india times.com 19 Guwahati 781 Reserve Bank of India NCC P B No 120, Stn. Rd., Pan Bazar Guwahati 0361- 2517107 2517109 nccguwahati @rbi.org.in
16 Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce 781 001 20 Hubli 105 State Bank of India Ground Floor, Left Wing, Zonal Office, Sholapur Road Hubli - 580 023 09341222 773
21 Hyderabad 500 Reserve Bank of India NCC 6-1-56,Secretariat Road Hyderabad - 500 004 040- 23242049 23237726 22463669 22329677 23296977 clhhyderabad @rbi.org.in 22 Indore 452 State Bank of Indore 125, Ada Bazar Indore 452 004 0731- 2342676 0731- 234375 4 sbnmicr@yah oo.com 23 Jabalpur 482 State Bank of India C/o Service Branch, SBI Buld. Vijay Nagar, Jabalpur - 484002 (MP) 0761 2641679 2641681 2541611 0761 264496 9 micrjbp@yaho o.com 24 Jaipur 302 Reserve Bank of India NCC Ram Bag Circle Post Bag No.12, Tonk Road Jaipur 302 004 0141- 2562258 2560799 nccjaipur@rbi. org.in 25 Jallandhar 144 Punjab National Bank 3rd floorOld Railway Road Jallandhar - 144 001 (Punjab) 0181 2221198 2232388 0181 223238 8 micrjal@yaho o.com 26 Jamshedpur 831 Union Bank of India N.Road Cold storage Building Bistupur, Jamshedpur - 831001 0657- 2428941
28 Jodhpur 342 State Bank of India Main Branch, High Court Campus Jodhpur - 342006 (Rajasthan) 0291- 2553685/9 3 0291- 254517 8 micrteam@hot mail.com 29 Kanpur 208 Reserve Bank of India NCC, Establishment Section Post bag No.82 Kanpur - 208 001 0512- 2304099 2306032 ncckanpur@rb i.org.in 30 Kolhapur 416 Punjab National Bank "Gemstone", 3rd Floor Near CBS, Shahupuri Kolhapur 416001 0231- 2560208 0231- 256020 3
17 Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce 31 Kolkata 700 Reserve Bank of India National Clearing Cell 6 Royd Street Kolkata 700 016 033 - 22177447 033- 224636 73 kolncc@rbi.or g.in 32 Kozhikode (Calicut) 673 State Bank of India Mananchira, Bank Road Kozhikode (Calicut) - 673001 W.B. 0495- 2720330 0495- 272204 0 sbiclt@md5.vs nl.net.in 33 Lucknow 226 Punjab National Bank 1st Floor, 94, M.G. Road Lucknow - 226001 (UP) 0522- 2237876 0522- 223787 5 micrcpclko@si fy.com 34 Ludhiana 141 Punjab National Bank Chowk Bharat Nagar Ludhiana - 141 001 Punjab 0161- 2441161 2441162 0161- 244250 8 subashckpoor @sify.com 35 Madurai 625 Canara Bank Maditssia Building Dr. Ambedkar Road Madurai - 625020 (TN) 0452- 2529031 2526587 0452- 252903 0 mdumicr@can arabank.co.in kasthurirajanv @canbank.co. in 36 Mangalore 575 Corporatio n Bank Cor. Bank House Car Street, P.B. No.84 Mangalore - 575001 Karanataka 0824- 2411 972 2411973 Fax not availabl e cb927@corpb ank.co.in 37 Mumbai 400 Reserve Bank of India National Clearing Cell 1st floor, 215 Free Press house Nariman Point Mumbai 400 021 022- 22022830 022- 228827 26 nccmumeft@r bi.org.in nccmumrecon s@rbi.org.in 38 Mysore 570 Punjab National Bank Gayathri Arcade 585 F19 and 586 F 19/1, 2 & 3 3rd Cross, Ramachandra Agrahara V.V. Market Mysore - 570 004 0821- 2520531
39 Nagpur 440 Reserve Bank of India NCC Annexe Bldg. 3rd floor,Main Office Building Civil Lines Nagpur - 440 001 0712- 2521406 2526321 2532351 nagncc@rbi.or g.in 40 Nashik 422 State Bank of India Nasik Main Branch, Old Agra Road, P.B. No. 112 Nashik 422 002 (MH) 0253 2505835 2502167 0253 259530 8 micrcpc- nsk@yahoo.c om micrcpc@yah oo.com
18 Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce 41 New Delhi 110 Reserve Bank of India National Clearing Cell Jevan Bharti Building, Tower I, 6 & 7 floors Connaught Circus New Delhi 110001 011- 23319784 23315391 23356173 011- 237186 12 nccdel@rbi.or g.in nccnewdelhi@ rbi.org.in sharmilathakur @rbi.org.in 42 Panaji 403 State Bank of India MICR CPC State Bank House St.Lnex, Panaji Goa - 403 001 0832- 2224419
43 Patna 800 Reserve Bank of India NCCl 1st Floor, Biscomaen Tower West Gandhi Maidan Patna 800 001 0612- 2236453 padpatna2rbi. org.in 44 Pondicherry 605 State Bank of India MICR CPC Pondicherry Main Branch No.15, Rue Suffren Pondicherry - 605 001 0413- 2336151 0413- 233552 8 sbi.00900@sb i.co.in 45 Pune 411 Union Bank of India PMT Commercial Bldg. No 1 1st floor Shankarseth rd Near Swargate Pune 411 037 020 - 24463869 020- 264341 13 ubizopun@vs nl.com ubipun_micr@ dataone.in 46 Raipur 492 State Bank of India Zonal Office Premises Byron Bazar, Civil Lines Raipur - 492001 Chattisgarh 0771- 5040643/4 0771- 504060 1 micrraipur@sb i.co.in 47 Rajkot 360 Bank of Baroda Pancha Ratna Building M.G. Road Oppo Alfred School Rajkot 360001 Gujarat 0281 2239607 2239608/0 9 0281 222687 8 cpcraj@banko fbaroda.com 48 Ranchi 834 State Bank of India Kishoreganj Chowk Harmu Road Ranchi - 834001 0651- 2201303 0651- 220888 2 lllal139@yaho o.co.in 49 Salem 636 Union Bank of India 272, Bhageshwari Complex Cherry Road Salem - 636001 0427- 2452223/4
19 Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce 50 Sholapur 413 State Bank of India MICR CPC Sholapur, Balivef West Branch 2A, Budhwar Peth Sholapur - 413 002 0217- 2329566
51 Surat 395 State Bank of India Meridian, Near Rajkumar Cinema Udhna Darwaja Surat 395003 Gujarat 0261- 2360285 0261 236028 4 0261- 234543 7 sbi.09928@sb i.co.in
52 Thiruvanant hapuram 695 Reserve Bank of India NCCl P.B No.6507 Thiruvananthapur am - 695 033 0471- 2329676- Ext-131 2328701 nccthiro@rbi.o rg.in shynisunil@rbi .org.in 53 Thrissur 680 State Bank of India 1st floor West Pallithamam Shopping Complex Trissur 680 001 0487 2323850 3090547 0487 233147 1 sbimicr_tcr@h otmail.com 54 Tiruchirapalli 620 State Bank of India 73, Aasha Arcade Promenade Road Contonment Tiruchirapalli - 620 001 0431- 2412003 2412004 kappala_2001 @sify.com 55 Tirupur 641 State Bank of India MICR CPC Door No.55 Uthukuli Road Tirupur - 641 601 0421- 2232601
0421- 224037 1 sbi.00935@sb i.co.in 56 Udaipur 313 Punjab National Bank Near Bus Stand Udyapole, Udaipur 0294 - 2418243 0294 - 241824 4 bo4520@pnb. co.in 57 Varanasi 221 Punjab National Bank S-5/38-15, Vidhyavasani nagar Orderly Bazar Varanasi 221 001 0542- 2506434 0542- 250643 2 micrvns@redif fmail.com 58 Visakhapatn am 530 Andhra Bank 30-9-4/2, Sarada Street Daba Gardens Vishakapatnam 530 020 0891- 2757422 0891- 275742 3 rahman_1505 @yahoo.co.in 59 Vijayawada 520 State Bank of Hyderaba d D.No.40-1-52/5, 1st Floor Sai Nag Complex Near Benz Circle M.G. Road Vijayawada - 520010 Krishna Dist. 0866- 5562696 5560866 - sbhmicr.vij@r ediffmail.com sbhmicr_vij@y ahoo.co.in
20 Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce (A.P.)
21 The following are non MICR centres where the ECS facility is available
Sl . N o. Centre City Code Managing Bank Address Phone Nos of the centre Fax No. E-mail id for corresponde nce 1 Shimla State Bank of India Service Branch Shimla 01772658 840 s.anil@sbi.co.i n 2 Siliguri State Bank of India Service Branch Siliguri 0353- 2539215,2 431361
3 Burdwan State Bank of India 03422663 397 jyotirmoy.m@ sbi.co.in 4 Durgapur State Bank of India Durgapur, DIst: Burdwan 0343 - 583960 durgapurbr@k olkata.sbimail. com 5 Dhanbad State Bank of India Dhanbad 2303111
ramawadesh.s ingh@sbi.co.i n 6 Haldia United bank of India Haldia ()West Bengal
22 NOTES
Appendix - I
ECS PROCESS CYCLE ________________________________________________________
DAY-0 1. Submission of encrypted Input Tape/Floppy fully validated by the CH earlier with a mandate from the Sponsor Bank in the morning.
2. Processing and generating output data at the CH in magnetic media and their encryption, for onward transmission to Destination Banks. ________________________________________________________
DAY-1 1. The CH making available output data in magnetic media duly encrypted to Destination banks in the morning hours along with MICR Clearing Reports.
2. Destination Banks (Service branches) generating the clearing reports from the User Status File/floppy supplied by the CH, after decrypting the same.
3. Service branches of Destination Banks delivering the hard copy of the Destination Branch Reports and Destination Ledger Reports (in duplicate) or the same in electronic form to the respective branches.
4. The CH making available Sponsor Bank settlement Report to the Sponsor Bank.
DAY-2 1. Destination banks' accounts debited and Sponsor Bank's account credited at Deposit Accounts Department of RBI/ the Settlement Bank.
2. Destination bank branches debiting the accounts of the beneficiaries (i.e. the Destination Account Holders) and Sponsor Bank crediting the account of the User.
3. Destination Bank Branches reporting the undebited items to the Service branch on the duplicate copy of the Destination Ledger Reports.
4. Service branches of Destination Banks preparing floppy file for reporting to the CH the particulars of the debited/undebited items, preparing two hard copies of the Destination Banks Final report in the From Appendix XVII and submitting the User Status File/floppy to the CH together with the return memos and a hard copy of the Destination Bank final report to the CH - while presenting the day's MICR instruments for clearing.
5. The CH to arrive at the settlement based on the tapes/floppies received from all the Destination Banks; and generate all the relevant reports.
6. Destination Bank's accounts credited & consolidated debit given to Sponsor Bank for undebited items.
7. The CH to supply clearing reports
i) Sponsor Bank Final Report - To Sponsor Bank ii) Combined list of undebited item - do -
23 iii) Two Copies of the final User Status File/ - do - floppy (one to be forwarded to User) iv) Destination Bank Final Report - To Destination Bank ________________________________________________________
24 Appendix - II ELECTRONIC CLEARING SERVICE (DEBIT CLEARING)
GUIDELINES FOR INPUT PREPARATION AND INPUT SUBMISSION
a) Input Media - Magnetic tape (Half inch, 9 TRC, STD BPI, Unlabelled); or Floppy Diskette 5.25", 1.2 MB b) File preparation - The input file would have two types of data records -: a large number of Debit Records (transaction code - 66) and one balancing credit record called DEBIT CONTRA (transaction code - 55). The DEBIT CONTRA would be the first record in the input file and contain the details of the User such as User No., User name, Sponsor Bank sort code, the total value of all debit items etc. which would act as control information while processing the debit records. Certain key information in the DEBIT CONTRA record would be repeated in the debit records as well so as to make each debit record self-contained with both credit and debit particulars of the transaction. The following is the description of the various fields for preparing the data on input file in ASCII format :
Field Description
Length Field type Remarks DEBIT CONTRA Record
1. ECS transaction Code 2 NUM ECS transaction code 55 2. User Number 7 NUM User Number by Sponsor Bank 3. User Name 40 ALP Alpha Numeric description 4. User Debit Reference 14 ALP User defined NUM Reference Number for the entire transactions (Alpha Numeric) 5. ECS Tape Input No. 9 NUM User defined Input Tape 6. Sponsor Bank-Branch Sort Code 9 NUM MICR city-bank branch code 7. User's Bank Account No. 15 ALP Account No. of NUM the User to be credited by Sponsor Bank Alpha Numeric description 8. Ledger Folio Number 3 ALP Alpha Numeric Ledger Folio particulars 9. User defined limit for individual debit items 13 NUM User defined which would be taken for validating the credit items (in paise) 10. Total Amount (Balancing Debit amount) 13 NUM Amount in Paise 11. Settlement date (DDMMYYYY) 8 NUM Date on which settlement is sought to be effected 12. FILLERS (To be kept blank by User) 10 NUM ECS Item Sequence Number to be allotted
by ECS 13. FILLERS (To be kept blank by User) 10 NUM Checksum Total generated by ECS Authority 14. Filler 3
156
(The DEBIT CONTRA, thus, would have the record length of 156 ASCII characters of which last three fields of 23 characters would be left blank)
25 Debit Records
1. ECS transaction Code 2 NUM ECS transaction code 66 2. Destination Sort Code 9 NUM MICR city-bank-branch code 3. Destination Account type (S.B.A/c.or Current A/c.) 2 NUM MICR Transaction code (10/11) 4. Ledger Folio Number 3 ALP Alpha Numeric Ledger Folio particulars 5. Destination Account No. 15 ALP Account Number NUM Alpha Numeric description 6 . Destination Account Holder's Name 40 ALP Alpha Numeric description 7. Sponsor Bank-Branch Sort Code 9 NUM MICR Bank Code 8. User Number 7 NUM User Number allotted by ECS Authority 9. User Name ** 20 ALP Alpha Numeric description 10. User Debit 13 ALP User defined NUM Reference No. such as Ledger Folio No. or Share/Debenture Cert. No. or any other unique identification No. given by the User for the individual beneficiaries. 11. Amount 13 NUM Amount in Paise 12. FILLERS (To be kept blank by User) 10 NUM ECS Item Sequence Number to be allotted by the CH 13. FILLERS (To be kept blank by User) 10 NUM Checksum Total generated by the CH 14. FILLERS (To be kept blank by the User) 1 NUM Flag for items debited (1) and returned undebited (0) 15. Filler (To be kept blank by the User) 2
NUM Reason for not debiting the item 156
(Thus, the Debit records would have the length of 156 ASCII characters with the last four fields kept blank. These four fields would be filled up while processing the input file at the CH/Destination Bank)
26 FORMS Appendix-IV FORM NO. E-1
Electronic Clearing Service (Debit Clearing) Application for registration with the Sponsor Bank to avail of ECS facility
Part A- to be filled in by the User
USER DETAILS
1 Name of the Organisation 2 Address 3 Contact person and telephone number 4 Types of transactions sought to be put through ECS during the first year of availing ECS services.
Type of transaction Expected volume Expected value
a Telephone Bills Payment ------monthly b Electricity Bills Payment -------Quarterly c Loan Installment payment ---------Half- yearly
d Insurance Premia payment ----Yearly e Others (Specify) 5 We will ensure that the NRE accounts of beneficiaries, if any, will be included in the Input Data only after ensuring that the Reserve Bank of India, Foreign Exchange Department permission is obtained therefor, if necessary. 6 Complaints from beneficiaries, if any, relating to non-debit/delayed debit/non-reporting of un- debited items will be pursued by us with the respective banks/branches in co-ordination with the Sponsor Bank Authorised Signatory of the user Date
Part B- To be used by the Sponsor Bank
1 The user has been explained the role and responsibilities of various parties under ECS. They have, inter-alia, been advised that the responsibilities of ensuring the accuracy of input data, input preparation and preliminary validation of data as well as issuance of payment advices to the beneficiaries rest with the User. They have also been explained that NCC/CH would be processing data and working out the clearing settlement based on this data and in no way be responsible for
27 ensuring the accuracy of input data or breach of responsibility expected of the Destination Banks. Complaints, if any, received from the customers/investors/beneficiaries would have to be handled by the User. 2 We will ensure that the NRE accounts of beneficiaries, if any, will be included in the Input Data only after ensuring that the Reserve Bank of India, Foreign Exchange Department permission is obtained therefore, if necessary. 3 All complaints relating to non-debit/delayed debit/non-reporting of un-debited items to RBI or Sponsor Bank would be attended to expeditiously and all possible help will also be given to the User in this regard. 4 The User has been advised that the User shall preserve the output tape/floppy to be provided by the ECS Authority for a minimum period of 3 years and the data shall not be tampered with during the period of preservation. 5 We recommend that the above named organisation may be allowed to participate in the ECS debit clearing scheme as a User. 6 The All India Registration Number allotted by us to the user is :
Dated Authorised Signatory of the Sponsor Bank Part C- For use at NCC/CH
Remarks:
Authorised Signatory of the NCC
28 Appendix - V
FORM NO. E-2 From: To: (Address) (Address)
Electronic Clearing Service (Debit Clearing) Mandate by the Sponsor Bank
Our bank has to act as the Sponsor Bank for M/s... .... ..... ...... ..... ....... ......... ........ ...... ....(User No.) (name of the user institution) and authorises Reserve Bank of India/ Clearing Agency, ..... ...... ....... ...... ....... ....... to credit our account maintained at Deposit Accounts Department for the total value of DEBIT CONTRA of Rs....... ..... .... ... (Rupees....... ........ ........ ...... ...... ...... ...... ........ ........ ....... ....... ....... ...... ...... ...... ...... ..... ) as given in the DEBIT CONTRA record of the input files which are being forwarded herewith. The User had already carried out a preliminary validation check. The upper limit for individual credit item is Rs..... ..... .... .... (Rupees .... .... .... .... .... ........ .... .... .... .... .... .... .... ..... ..... .... .... .... .... .... .... .... .... ... .... ). We are fully aware of our role and responsibility in the ECS debit clearing operation as stipulated in the Guidelines and also ensure that adequate balance would be available in the RBIs account for adjustment, if any, by RBI for wrong/disputed debit. The settlement date (...../......./............) indicated by the user in the Input File may be amended by NCC as per their convenience under information to us.
(Authorised signatory of the Sponsor Bank)
Place Name:........... .. ...... ...... .. Date Designation: ...... ..... .... ... Telephone No. .... .... .... ..
29 Apendix- VI
FORM NO. E-3 Bank: Branch: Sort Code of the Destination Bank-branch (XXX XXX XXX)
Electronic Clearing Service (Debit Clearing) Return Memo
Settlement Date: .../..../..... Details of un-debited ECS items are as under ECS item Sequence Number User Numbe r User debit Reference No. Amou nt Beneficiarys Reaso n Code Nam e A/c No.
Total number of transactions: ..... .... ..... Amount Rs..... ..... ..... .... .... (Rupees: ....... .... ...... ....... ...... ..... ......)
(Authorised Signatory of the Destination Bank branch)
Reason codes allotted for Reasons for return
Code No. Reasons for return 1 Account since closed/transferred 2 No such account 3 Account description does not tally 4 Balance insufficient 5. Not arranged for / exceeds arrangements 6. Payment stopped by drawer 7. Payment stopped under court orders 8. ECS mandate not received 9. Miscellaneous (to be specified)
Note: In case there no un-debited items, a nil report has to be sent in the above format. The return memo has to be sent to the Service branch in case of all transactions put through ECS.
30 FORM NO. E-4 Appendix- VII
Electronic Clearing Service (Debit Clearing) Model letter from a User to a prospective Destination Account Holder Date:
Dear Customer/Investor,
A new method of payment had been introduced by Reserve Bank of India which provides you an option to pay your monthly/quarterly/half-yearly/yearly interest/dividend/salary/pension utility bills like telephone, electricity, loan installments, insurance premium etc directly through your bank accounts. Your bank account would be debited through the new payment mechanism right on the due date. You would be advised in the usual manner to pay the bill. Payment instruction would be issued by us electronically through our banker to the Clearing Authority and the Clearing Authority would supply debit reports to the bank with which you maintain the specified account. The branch will debit your account and indicate the debit entry as ECS in your passbook/statement of account. 2 If you maintain more than one bank account, payment can be received from any of these accounts. You do not have to open any new bank account for the purpose. 3 This would be only an additional mode of payment and would be optional. You would have the right to withdraw from this mode of payment by giving an advance notice of 2 weeks. Your complaint, if any, (the scope of which is very limited) would be immediately dealt with and we assure you to give a reply within 15 days. 4 If you are agreeable to participate in the new payment mechanism, you are requested to fill in the Mandate Form attached herewith. The information to be supplied should accurate and complete in all respects and duly certified by your bank. 5 The information provided by you will be kept confidential and would be utilized only for the purpose of effecting the payments meant for you.
( ) Authorised signatory For ABC & Co
31 FORM NO.E-5 Appendix VIII MODEL MANDATE FORM
ELECTRONIC CLEARING SERVICE (DEBIT CLEARING)
The Manager (Bank Name)------------------ (Branch Name)---------------- (Address) --------------------- Telephone No.--------------. I hereby authorize you to debit my account for making payment to -------------------- (User Co.Name) through ECS (Debit) clearing as per the details given as under. A. 9-DIGIT CODE NUMBER OF THE BANK & BRANCH: (Appearing on the MICR cheque issued by the bank B. ACCOUNT TYPE : (S.B. Account/Current Account or Cash Credit) C. LEDGER NO / LEDGER FOLIO NO. : D. ACCOUNT NUMBER
Name of the Scheme Date of effect Periodicity (M/BiM/Qly/etc.) Amount of installment/ Amt of bill with upper limit Number of installments/ Valid up to (in case of utility bills)
E. Date of effect : I hereby declare that the particulars given above are correct and complete. If the transaction is delayed or not effected at all for reasons of incomplete or incorrect information, I would not hold the user institution responsible. I have read the option invitation letter and agree to discharge the responsibility expected of me as a participant under the scheme. (..) Date Signature of the Customer. Certified that the particulars furnished above are correct as per our records.
(Banks Stamp) ----------------------------------
Date Signature of the Authorized official from the Bank (Note:- Mandate to be obtained in 3 copies, Original for Bank, One for User Co and other for customer)
Copy to the User Company
Name ---------------------------- Address ------------------------- ------------------------------------ Telephone No.------------------
32 REPORTS
REPORT NO: R-1 Appendix-IX Electronic Clearing Service (Debit Clearing) Data Validation Report (DVR) Part- A
User Details 1 Users name 2 Sponsor Bank and Branch Validation Details 3 Number of debit reports in the input file(s) 4 Number of valid debit records 5 Number of rejected records 6 Amount of Contra Record Rs. 7 Total amount of valid debit records Rs. 8 Difference between the Input Contra and the total of valid debit records Rs. 9 Settlement Date ......../...../........
Data Validation Report PART B Particulars of Rejected Records Data record details Invalid field information
Recor d No. in the file Tran. Code Destinatio n Banks Sort Code A/c Typ e A/c Numb er Spons or Bank Use r No. Debit Amount Error Messag e 1 2 3 - - -
33 REPORT No.R-2 Appendix- X
Electronic Clearing Service (Debit Clearing) ECS Control Report (ECR) Bank Code: .... .... ..... Bank name: .... .... ..... ..... ...
1 Settlement Date ...../...../..... 2 Date of submission of the tape/floppy ...../...../..... 3 User and Sponsor Bank branches User Name(s) Sponsor Bank branch(es) (a) (b) (c) 4 Number of branches of your bank required to be debited
5 Total amount debited for all branches of your bank Rs. 6 A tape/floppy, duly encrypted is forwarded herewith and Destination Bank report, Destination Branch Reports and item-wise Destination Ledger Reports may be generated at your level for passing on the same to your concerned branches. Any discrepancy/difficulties, if faced by you, may please be brought to our notice immediately
(...........................) Authorised Signatory For NCC
34 REPORT No.R-3 Appendix- XI
Electronic Clearing Service (Debit Clearing) Item-wise Destination Ledger Report (To be retained by the Service/Main branch) Bank code: Bank name:
*Settlement Date: ......../......./....... User Details Users name Sponsor Banks name 1 2 3 4
Branches of the Destination Bank having debit items
Branc h code Name of the branch No. of debit items Amount of debit Rs. Ps . 002 003 004 ----- 999 Total
(* Settlement date is the date on which Destination Banks account would be debited at RBI. Destination Bank branch must debit the Destination Account Holders account on this date and return the un-debited items to their main/service branches by way of a return memo. Main/service branch of the Destination Bank should incorporate this information in the tape/floppy to be returned to NCC.) Tallies with amount and number of branches mentioned in the ECS Control Report (Authorised Signatory of Service branch).
35 REPORT No.R-4 Appendix- XII
Electronic Clearing Service (Debit Clearing) Destination Branch Report (To be sent to the concerned branch) Bank code: Bank name: Branch code: Branch name:
Sr.No. Ledger No. Number of credit items Amount Savings Accounts 001 002 003 004 Etc. Miscellaneous Sub-total Current Account 001 002 003 004 Etc. Miscellaneous Sub-total Miscellaneous account type TOTAL
Number of pages: (Authorised signatory of the Service/Main branch
Date:
36 REPORT No.R-5 Appendix- XIII Electronic Clearing Service (Debit Clearing) Item-wise Destination Ledger Report (To be sent to the concerned branch)
Settlement Date: ......../......./....... Bank code: Bank name: Branch code: Branch name:
Type of the account: S.B.Account/ Current Account Ledger No:
A/ c N o. A/c Holder s name Amoun t ECS item seq. No. User credit ref. No. User branc h code Sponsor Bank code No. Tran s cod e No. Reaso n code No. 00 01
The amounts indicated against each of the account number may be debited to the respective accounts maintained with your branch. No. of pages: (..........................................)
Authorised Signatory of the Service/Main branch
Date:
37
Reason codes allotted for Reasons for return
Code No. Reasons for return 1 Account since closed/transferred 2 No such account 3 Account description does not tally 4 Balance insufficient 5. Not arranged for / exceeds arrangements 6. Payment stopped by drawer 7. Payment stopped under court orders 8. ECS mandate not received 9. Miscellaneous (to be specified)
38 REPORT No.R-6 Appendix- XIV
Electronic Clearing Service (Debit Clearing) Sponsor Bank Settlement Report (To be sent to the Sponsor Bank by NCC )
Debit Items Settlement Date: ......../......./....... Bank code: Bank name: Branch code: Branch name: User No. User Name: No. of transactions for which settlement has been effected:
Amount for which Sponsor Bank would be credited on settlement date: Rs.
Bank code Bank name No. of debit transactions Amount 002 003 etc.
Total
Authorised signatory of the NCC
Date:
Note:
To be given in duplicate to the Sponsor Bank. Sponsor Bank will forward one copy to the User.
39 REPORT No.R-7 Appendix- XV Electronic Clearing Service (Debit Clearing) Combined list of User-wise un-debited items (To be given to the Sponsor Bank in duplicate) User Name: Sponsor Bank: Sponsor Branch: Settlement Date:
List of un-debited items User Credit Ref. No. ECS item Seq. Number Beneficiarys Name Destination Bank Sort Code Amount Reason code for return
Total Rs. Rupees......................................................)
Items returned un-debited With reason code 1 ............... items (A/c closed/ transferred) With reason code 2 ............... items (No such account) With reason code 3 ............... items (A/c Description does not tally) With reason code 4 ............... items (Insufficient balance) With reason code 5 ............... items (Not arranged for /exceeds arrangements) With reason code 6 ............... items (Payment stopped by drawer) With reason code 7 ............... items (Payment stopped under court orders) With reason code 8 ............... items (ECS mandate not received) With reason code 9 ............... items (Miscellaneous (to be specified))
Date:
(Authorised signatory of the NCC )
40 REPORT No.R-8 Appendix- XVI Electronic Clearing Service (Debit Clearing) Sponsor Bank Final Report (to be given to the Sponsor Bank in duplicate)
Debit Items: Bank code: Bank name: Branch code: Branch name User No. User Name Amount original credited: Rs.
Debit Details
Branch code Initial settlement Items un-debited Items finally debited Numb er Amoun t Number Amo unt Number Amo unt
Total:
Amount now debited on account of un-debited returned items Rs..................... Rupees.........................................................
Note:
Sponsor Bank will forward one copy to the user institution.
Date:
(Authorised signatory of NCC)
41 REPORT No.R-9 Appendix- XVII Electronic Clearing Service (Debit Clearing) Destination Bank Final Report (To be given to the Destination Bank)
Destination branch Debit Credit Net position On..../...../........ On..../...../........ Br. Code Br. Nam e Initial Debit Subsequent Credit Final Debit Items Amount Items Amount Items Amount
Total:
Note: Destination Bank should report discrepancy, if any, to NCC immediately.