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Tender No. 412-D-21/12/1/2010/Office Eqpt. Misc. Dated: 23.01.2013

Sub: Limited Tender Enquiry (Two Bid System): For supply of EPABX System to this hospital.


(NOTE: The envelope containing the tender as well as subsequent communications should be addressed and
delivered to The Medical Superintendent, ESIC Hospital & O.D.C. (E.Z), Diamond Harbour Road, P.O.: Joka, Kolkata,
700 104, West Bengal. All communications must be addressed to the officer named above by title only and not by
name.)

To:
____________________________

____________________________


Sir(s),
Sealed tenders are invited (under Two Bid System - TECHNICAL BID & PRICE BID) by post/per bearer
from bonafide manufacturers / authorised dealers for supply of EPABX System to this hospital as per categories /
specifications and/or quantities detailed in the Schedules / Specifications (Annexure V) attached.

The Tender Documents comprising the General Terms and Conditions of Contract (Annexure I) and the
Special Terms and Conditions of Contract (Annexure II) which will govern any contract made, the Tender Application
Form (Annexure III), whether rate quoted in price bid (Annexure IV) and the Schedule of contract / specifications of
items (Annexure-V) are enclosed herewith. If you are in a position to quote for the contract in accordance with the
requirements stated in the attached schedule as per the terms and conditions stated, please submit your quotation
to this office.

The tender document may be obtained from the office of the Medical Superintendent in person by the
bonafide applicant or his authorised representative by applying in their letter head at a cost of Rs.100.00 (Rupees
One Hundred Only). The tender documents can also be downloaded from the web site (www.esic.nic.in) and in
such case the same may be signed and submitted as per the procedures mentioned hereinafter along with the fee(s)
for the tender documents @ Rs 100.00 (Rupees One Hundred Only) (To be submitted along with the Technical Bid.
It should not be enclosed in the envelope containing the Price Bid). All the payment may be made by Demand Draft;
drawn in favour of ESI Fund A/c No. 1, payable at Kolkata; Cheques will not be accepted.

Tenderer are requested that, before quoting their rates or sending tender, the tender forms may please be
read out thoroughly (line by line) so as to have a clear knowledge of the requirement contained therein, otherwise
purchaser will not be held responsible for any error / oversight of his own and the penalties shall be levied for not
complying with the requirements stated herein or supply of the required item/services.

The form is a Standard Form of Tender. Certain clause / clauses may not be applicable in some cases.
So, Tenderers are requested to ignore such clause / clauses, which are not applicable in the instant case.

The Tender forms containing the Terms and Conditions (Annexure I & II), the Tender Application
Form (Annexure III) and the Schedule of contract / specifications of items (Annexure-IV) should be returned in
ESI-POST GRADUATE INSTITUTE OF MEDICAL SCIENCES & RESEARCH &
EMPLOYEES STATE INSURANCE CORPORATION HOSPITAL & ODC (EZ)
(A Statutory Body Under Ministry of Labour, Govt. of India)
DIAMOND HARBOUR ROAD, P.O.: JOKA, KOLKATA-700 104
An ISO 9001:2008 Certified
Fax: 033 2467 2795, Phone: 033 2467 2799 / 6280 / 1764

No. 412-D-21/12/1/2010/Office Eqpt. Misc.




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original along with the technical bid document, intact, after filling up the same and duly signing in full with stamp,
on each page, failing which the tender shall be liable for rejection. Annexure V is to be filled in price bid only.

In the event of the space on the Schedule of contract / specifications of items/proforma being insufficient for
the required purpose, additional pages may be added. Each such additional page must be numbered consecutively,
bearing the Tender Number and be duly signed and stamped by the tenderer. In such cases, reference to the
additional pages must be made in the Tender Form. If any modification of the schedule is considered necessary, you
should communicate the same by means of separate letter sent along with the Tender.

PARTICULARS
Cost of each Tender Document with one schedule Rs. 100/-
Cost of each Tender Document downloaded from Web site Rs. 100/-
Period for supply of Blank Tender Forms and related
documents at the Hospital on all Working Days (Except
Saturdays, Sundays and Holidays)
13.02.2013 to 06.03.2013
at any day between 10 AM to 3.00P.M.
Due Date & Time of submission of completed Tender
Document in the Tender Box kept in the Office of ESIC
Hospital.
07.03.2013 upto 2.00 P.M.
Date & Time of Opening of Tender 07.03.2013 at 2.30 P.M.
Bid Security/Earnest Money to be deposited Rs. 7,000/-
Performance security/Security Deposit Money A sum equivalent to 10% the bill value of the
contract.


Medical Superintendent, ESIC Hospital & ODC (E.Z), Joka, does not pledge himself to accept the
lowest or any tender and reserves the right of accepting or rejecting the whole or any part of the tender without
assigning any reason thereof. Canvassing in any form by the tenderer or his representative with any of the officials of
ESIC Hospital shall render the tender liable to be rejected.
Acceptance by the purchaser shall be communicated in due course. You are requested that the
instructions contained in the said communication should be acted upon immediately as asked for.

CHECK LIST
1 Tender document fee by demand draft only Submitted Yes/no
2 Earnest Money Deposit by Demand Draft only Submitted Yes/no
3 Original Tender document must be signed all pages Submitted Yes/no
4 Valid Trade Licence Submitted Yes/no
5 PAN/TAN other statutory documents Submitted Yes/no
6 Service centre at Kolkata Submitted Yes/no
7 Price quoted in original sheet as Annexure V Submitted Yes/no


Enclosures:
1. Annexure I (General Tender Terms & Conditions).
2. Annexure II (Special Tender Terms & Conditions).
3. Annexure III (Tender Application Form).
4. Annexure IV (whether quoted rate in price bid).
5. Annexure V (Quoted rate in price bid)
Yours sincerely,


MEDICAL SUPERINTENDENT





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ANNEXURE-I

GENERAL TERMS AND CONDITIONS FOR TENDER / BID

Cost of each Tender Document with one schedule Rs. 100/-
Cost of each Tender Document downloaded from Web site Rs. 100/-
Period for supply of Blank Tender Forms and related
documents at the Hospital on all Working Days (Except
Saturdays, Sundays and Holidays)
13.02.2013 to 06.03.2013
at any day between 10 AM to 3.00P.M.
Due Date & Time of submission of completed Tender
Document in the Tender Box kept in the Office of ESIC
Hospital.
07.03.2013 upto 2.00 P.M.
Date & Time of Opening of Tender 07.03.2013 at 2.30 P.M.
Bid Security/Earnest Money to be deposited Rs. 7,000/-
Performance security/Security Deposit Money A sum equivalent to 10% the bill value of the
contract.

1. PREPARATION OF TENDER:

a. The original Tender form containing the Terms and Conditions (General and Special) and the Schedule
should be returned in original after filling up the form and duly signing in full on each page with stamp,
whether you are quoting for any item or not, failing which the tender is liable to be rejected.
b. If any item in the schedule is not being tendered for, the corresponding space against the item should be
defaced by writing not quoting.
c. In the event of the space on the schedule form being insufficient for the required purpose, additional pages
may be added. Each such additional page must be numbered consecutively, bear the Tender Number and be
duly signed and stamped by you. In such cases, reference to the additional pages must be made in the
Tender Form.
d. The Tenderer shall, wherever call upon to do so, give full information with reference to the services in hand
and shall also permit the Medical Superintendent or any other officer nominated by him to inspect the
premises of the tenderer at all reasonable times and shall give full assistance and information as may be
required by him in connection with the contract.

2. SIGNING OF TENDER:

a) The tender is liable to be rejected if complete information is not given therein or if the particulars and date
(if any) asked for in the tender are not duly & fully filled in. Particular attention may be given to the dates of
delivery, places of delivery and also to the particulars referred to in the conditions of contract so as to
comply with them.
b) Individuals signing tender or other documents connected with the contract must specify:
i) Whether signing as a Sole Proprietor of the firm or his Attorney?
ii) Whether signing as a Registered Active Partner of the firm or his Attorney?
iii) Whether signing for the firm Per Procreation?
In the case of companies and firms registered under the Indian Partnership Act, the capacity in which signing e.g.
Secretary, Manager, and Partner etc. or their attorney and produce copy of documents, empowering him to do so, if
called upon to do so.
ESI-POST GRADUATE INSTITUTE OF MEDICAL SCIENCES & RESEARCH &
EMPLOYEES STATE INSURANCE CORPORATION HOSPITAL & ODC (EZ)
(A Statutory Body Under Ministry of Labour, Govt. of India)
DIAMOND HARBOUR ROAD, P.O.: JOKA, KOLKATA-700 104
An ISO 9001:2008 Certified
Fax: 033 2467 2795, Phone: 033 2467 2799 / 6280 / 1764

No. 412-D-21/12/1/2010/Office Eqpt. Misc.




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NOTE: In case of unregistered firms, all the members or all Attorneys duly authorised by all of them or the Manager
of the firm should sign the tender and subsequent documents.

3. PROCEDURE FOR SUBMISSION OF TENDERS / BIDS:

I. The tender should be submitted in TWO BID SYSTEM:-
i. TECHNICAL BIDS:
a. TECHNICAL BIDS in one separate envelope, sealed, super scribed with the wordings TECHNICAL
BID.
b. The original copy of tender (Annexure I to annexure - IV), duly completed and signed on each
page, should be submitted/returned back, enclosed along with the TECHNICAL BID.
c. The Technical Bid shall contain Earnest Money, the Cost of the Tender Document (if
downloaded from the web), both in the form of demand drafts as prescribed hereinbefore, and
all the technical details & documents along with commercial terms and conditions in support of
the quoted equipment.
d. The Earnest Money Deposit (EMD) should be submitted in separate envelope super scribed with
the wordings EMD.
e. Prices / Costs of the items should not be indicated anywhere in the Technical Bid. This should be
followed meticulously failing which the tender is liable to be cancelled.


ii. PRICE (FINANCE) BID
a. PRICE (FINANCE) BID for each ITEM is to be submitted in SEPARATE sealed envelopes, super
scribed with the wordings PRICE (FINANCIAL) BID and the NAME OF THE ITEM. All such
sealed envelopes of Price Bids for individual items are to be kept in a large sealed envelope,
again superscribed with the wordings PRICE (FINANCIAL) BID. This should be followed
meticulously failing which the tender is liable to be cancelled.
b. The Price/Financial Bid will contain item-wise price / cost for the items mentioned / quoted in
the technical bid.
II. Both the Technical Bid envelope and the Price (Financial) Bid envelope, prepared as above, are to be
kept in a larger single envelope super-scribed with TENDER (TWO BID SYSTEM) FOR SUPPLY OF EPABX
SYSTEM TO THIS HOSPITAL so as to give a double cover protection.
III. The outer cover should also be sealed and addressed to the Medical Superintendent in the address
mentioned hereinbefore.
IV. Tenders submitted without following the Two Bid System procedure will be rejected.
4. LATEST HOUR FOR RECEIPT OF THE TENDER:
Your tender must reach this office not later than the date and time notified in the Tender Notice stated in
the TENDER DOCUMENT. Any tender received after that shall be rejected. In the event of the stipulated date of
opening of the tender being declared a closed holiday for Govt. offices, the date of opening of the tender(s) will be
the next working day. Tender sent by hand delivery, should be delivered at this office not later than the due date and
time stipulated in the schedule of tender.
5. THIS TENDER DOCUMENT IS NON-TRANSFERABLE.
6. PERIOD FOR WHICH THE OFFER WILL REMAIN OPEN AND PERIOD OF VALIDITY:
i) All tenders should remain open for acceptance for a period of twelve months from the date of opening of
the tender.
ii) The contract / tender, if awarded, shall be valid initially for one year from the date of award of Contract
subject to continuous satisfactory performance and on failure on this aspect by the contractor, the
Competent Authority will reserve the right to terminate the contract. The period of the contract can be
extended for further period at the discretion of the Competent Authority, to a maximum of one year, on
terms and conditions of the hospital, while accepting the tender.
iii) Quotations qualified by such vague and indefinite expressions such as subject to immediate acceptance;
subject to prior sale etc. will not be considered.
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7. OPENING OF TENDER:
I. The Technical bids will be opened on the specified date and time in the presence of bidders/representatives
who choose to attend on the date and time as mentioned.
II. The bidders/ representatives who are present in the opening shall sign evidencing their attendance.
III. The Price/Financial bids of the bidders whose technical bids are found technically suitable (after the
selection of samples / demonstration of equipment / Item, if any) only will be opened later. The decision of
the committee on technical suitability shall be final and shall not be opened for discussion.
8. PRICES:
i) Prices are to be quoted in Indian Rupees.
ii) Prices quoted in the Price/Financial Bid must be meaningful and measurable in the context.
iii) The prices quoted must be per unit shown in the schedule inclusive of all packaging, installation and delivery
charges wherever applicable. Refunds on account of returnable package (if any) are to be separately
specified. Price & Fund must be clearly shown in figures and words.
iv) Tenderers should clearly specify whether prices quoted are inclusive of Sales Tax/ VAT / duties / statutory
charges or such charges as extra. Where no specific mention is made to Sales tax / VAT/ or other duties,
prices quoted shall be deemed to be inclusive of such taxes / charges.
v) The ESIC Hospital and ODC (EZ), Joka, is not authorized to issue C/D forms.
vi) Price must be quoted in original sheet of Annexure-V failing which the same is liable to be rejected.

9. BID SECURITY / EARNEST MONEY:
The tenderer shall have to deposit an earnest money amounting to Rs. 7,000/- with their Technical Bid at the
time of application, failing which the tender shall be rejected. The earnest money is to be paid by Demand Draft
drawn in favour of ESI Fund A/c No. 1, payable at Kolkata. NO CHEQUES OR CASH WILL BE ACCEPTED. In the event of
the withdrawal / revocation of tenders before the date specified for acceptance, the earnest money shall stands
forfeited. In the event of acceptance of the tender the earnest money may be adjusted, on written request, towards
the amount of security required to be deposited by the contractor in terms of Clause mentioned herein. The earnest
money will however, be returned without interest to the tenderer whose tender is not accepted after the finalisation
of the tender.
10. SECURITY DEPOSIT / PERFORMANCE SECURITY:
On acceptance of the tender, within the period specified by the Medical Superintendent, the successful tenderer
/ contractor shall deposit a sum equivalent to 10 % (Ten Percentages) of the Bill Value, rounded off to the nearest
Rupee, as security deposit, for due compliance & fulfilment of the terms and conditions of the contract. This has to
be in the form of a bank draft, drawn in any of the nationalised bank, in favour of ESI Fund A/c No. 1, payable at
Kolkata. NO CHEQUES WILL BE ACCEPTED for this purpose. On due performance and successful completion of the
contract in all respect including warranty period, the security money deposit shall be returned to the contractor
without any interest on presentation of an absolute No Demand Certificate in the prescribed form and upon return
in good condition of any specifications, samples or other property belonging to the purchaser, which may have been
issued to the contractor. If the contractor fails in fulfilling the terms and conditions mentioned here in different parts
of this tender document, such failure will constitute a breach of the contract and the Medical Superintendent shall be
entitled to make other arrangements at the risk and expense of the contractor. Also, non-performance/unsatisfactory
performance or violation of terms and conditions of the contract will make the contractor liable for forfeiture of
security deposit. The decision of the Medical Superintendent shall be final and binding on this count.
11. DELIVERY TERMS:
a. Time and date of delivery: The essence of contract: - The time for and the date of delivery of the stores /
date of execution of work as stipulated in the schedule shall be deemed to be the essence of contract and
delivery / execution must be completed not later than the date(s) specified. The delivery of the stores /
execution of work / providing the services etc. are required within a period as specified in the purchase
order and as the place mentioned therein. Normally maximum 6 weeks time is allowed from the date of
issue of the purchase order for execution of the supply of the equipment / article. However, the time
allowed for execution of order shall be governed by the stipulated time mentioned on the purchase order of
Delivery of equipment / Items.
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b. The tenderer shall deliver the stores/ execute the work at the destination / space defined to the consignee /
authority in good order (of which the Medical Superintendent, ESIC Hospital & ODC (EZ), Joka, Kolkata shall
be the sole judge) within the limits of the time as deemed reasonable and specify in such quantities/qualities
as may be ordered by him from time to time.
c. When a purchase order is placed to the successful tenderer, he shall have to acknowledge the receipt of the
said order within 10 (ten) days of the issue.
d. In case this office does not receive supply of the above item(s), by due or extended date of delivery, the
above stated order will stand CANCELLED, unless extension is sought for and granted by the competent
authority for the late supply. In such cases, purchase of the above items will be made at the tenderers RISK
& COST without his consent and correspondence in these regards. The competent authority reserves the
right to recover the difference of excess expenditure so incurred from the tenderers incoming bills or
otherwise in addition to forfeiting the earnest money deposited by the tenderer.
e. But if the delay shall have arisen from any cause, such as strikes, lockouts, fire accidents, riots, etc., which,
the Medical Superintendent, ESIC Hospital & ODC (E.Z) may admit it as reasonable ground for further time,
and the Medical Superintendent may allow such additional time required by circumstances of the case.
12. PAYMENT TERMS:
1) 100% Payment will be made only after supply, inspection, complete installation and satisfactory
demonstration of performance of the item / equipment / instrument (including supply of all accessories)
subject to deposition of a sum equivalent to 10 % (Ten Percentages) of the Bill Value as mentioned under
Security Deposit / Performance Security Clause mentioned above or submission of Performance Bank
Guarantee for 10% value of the order valid for the warranty period from any Scheduled Bank. Otherwise,
90% payment will be released after installation & balance 10% payment will be released after warranty
period or against bank guarantee for the warranty period. No advance payment before effecting supply as
above either part or full of any kind shall be made under any circumstances.
2) Payment shall be made through cheque or Electronic Clearing System. Normally, payment is made within six
weeks after satisfactory inspection, installation and performance of the item / equipment / instrument
subject to submission of appropriate and correct invoice, Challans and other documents as deemed fit.
3) In case of cheque, the same may be dispatched through Registered Post.

13. OTHER TERMS:
a) Responsibility for executing Contract: The contractor is to be entirely responsible for the execution of the
contract in all respects in accordance with the terms and conditions as specified in the acceptance of tender.
b) The contractor shall not sublet transfer or assign the contract to any part thereof without the written
permission of the Medical Superintendent. In the event of the contractor contravening this condition,
Medical Superintendent be entitled to place the contract elsewhere on the contractors account at his risk
and the contractor shall be liable for any loss or damage, which the Medical Superintendent, ESIC Hospital &
ODC (EZ), Joka, may sustain in consequence or arising out of such replacing of the contract.
c) Recovery of sums due: Whenever any claim for the payment of a sum of money arises out of or under this
contract against the contractor the purchaser shall be entitled to recover of such sum by appropriating, in
part or whole the security/earnest money deposited by the contractor, when the balance or the total sum to
be recoverable, as the case may be shall be deducted from any sum then due or which at any time thereafter
may become due to recoverable under this or any other contract with the purchaser. Should this sum not be
sufficient to cover the full amount recoverable, the contractor shall pay to the purchaser on demand the
remaining balance due.
d) Insolvency and breach of contract: The Medical Superintendent may at any time by notice in writing
summarily terminate the contract without compensation to the contractor in any of the following events,
that is to say:-
i) If the contractor being at individual or if firm, any partner in the contractors firm, shall at any time be
adjudged insolvent or shall have a receiving order or orders for administration of his estate made against
him or shall take any proceedings for liquidation or composition under any insolvency not for the time
being in force or shall make any convenience or assignment of his efforts or enter into any arrangements or
composition with his creditors or suspend payment of if the firm be dissolved under partnership act, or
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ii) If the contractor being a company shall pass a resolution or the court shall make an order for the
liquidation of the affairs or a receiver of Manager on behalf of the debenture holder shall be appointed or
circumstances shall have arisen which entitled the court or debenture holders to appoint a receiver or
Manager.
iii) If the contract commits any breach of this contract not herein specifically proved for: Provided always that
such determination shall not prejudice any right of action or remedy which shall have accrued or shall
accrue thereafter to the purchaser and provided also that the contractor shall be liable to pay the
purchaser for any extra expenditure, he is thereby put to but shall not be entitled to any gain on
repurchased.
In the event of his denying neglecting or refusing to act being unable to act, for any reason, it shall
be lawful for the Medical Superintendent either to proceed with the reference himself or to appoint another
person as arbitrator in place of the outgoing arbitrator. It is further a term of this contract that no person
other than the Director General, ESI Corporation or the person appointed by him should act as arbitrator and
that if for any reason that is not possible, the matter is not to be referred to arbitrator at all. Upon every and
such reference, the assessment of the costs incidental to the reference and award respectively shall be in
the discretion of the arbitrator.
Subject as aforesaid the Arbitration Act, 1940 and the rules there under and any statutory
modifications thereof for the time being in force shall be deemed to apply to the arbitrator proceedings
under this clause. Work under the contractor shall, if reasonable possible continue during the arbitration
proceeding and no payment due to payable by the purchaser shall be withheld on account of proceedings: -
The venue of arbitration shall be at Kolkata.
- In the clause, the expression The Director General, ESI Scheme means, the Medical Superintendent,
ESI Scheme for the time being and includes is there be no Medical Superintendent the officer who is for the
time being the administrative head of the ESI Corporation, whether in addition or otherwise. For the
purpose of the contract including arbitration proceedings there under, the Medical Superintendent, ESIC
Hospital & ODC (E.Z), Joka, shall be entitled to exercise all the rights and powers of the purchaser.

e) Arbitration: In the event of any dispute or difference arising out of the terms and conditions laid down in
this tender, the same shall be referred to Arbitrator appointed by the medical superintendent. The
procedure of the Arbitration will be governed by the provisions Arbitration Act 1940 (as amended as rules
framed there under).

f) Document: The tenderer should have a valid Trade licence and PAN / TAN / other statutory document as
applicable and produce attested copies of such certificates along with the tender papers in Technical Bid,
failing which the tender is liable to be rejected.
g) Right to accept / reject: The hospital authority reserves the right to reject any or all tender without assigning
any reason whatsoever. Also, the hospital authority reserves the right to award any or part or full contract to
any successful agency at its discretion and this will be binding on the tenderer.
h) The quantity shown in the tender can be increased or decreased to any extent depending upon the actual
requirement.
i) Assistance to contractor: The contractor shall not be entitled to assistance either, in the procurement of raw
materials required for the fulfilment of the contract or in the securing of transport facilities.
j) In case of failure to comply with the provisions of the terms and conditions mentioned, by the agency that
has been awarded the contract, the hospital authority reserves the right to award the contract to the next
higher tenderer or outside agency and the difference of price will be recovered from the defaulter agency
who has been awarded the initial contract and this will be binding on the tenderer.
k) Medical Superintendent, ESIC Hospital & ODC (E.Z), Joka, does not pledge himself to accept the lowest or
any tender and reserve to himself the right of accepting the whole or any part of the tender or portion of the
quantity offered and you shall supply the same / execute the work at the rate quoted by you. You are at
liberty to tender for the whole or any part.
l) Failure and Termination: If the contractor fails to delivery the stores or any instalments thereof within the
period prescribed for such delivery in the contract or any time liquidation the contract before the expiry of
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such period, the Director (Medical)/Medical Superintendent may without prejudice to his right to recover
damages for breach of the contract, be entitled at his option.
i. To recovery from the contractor as agreed liquidated damages, and not by way of penalty a sum
equivalent to 2% of the price of any stores which the contractor has failed to deliver within the period
fixed for delivery for the schedule for each month or part of the month during which the delivery of such
stores may be in arrears, where delivery thereof is accepted after expiry of the aforesaid period, or
ii. To purchase elsewhere, without notice to the contractor, on his account and at the risk of the
contractor, the stores not delivered or stores of similar description (where stores exactly complying with
the particulars are not in the opinion of the Director (Medical)/Medical Superintendent, ESIC Hospital &
ODC (E.Z), Joka, readily procurable such opinion being final). Without cancelling the delivery in respect of
the consignments not yet due for delivery, or
iii. To cancel the contract or a portion thereof, and if so decided to purchase or authorise to purchase of
stores not so delivered or other of a similar description (where stores exactly complying with the
particulars are not, in the opinion of the Director (Medical) / Medical Superintendent readily procurable,
such opinion being final) at the risk and cost of the contractor.



MEDICAL SUPERINTENDENT
































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ANNEXURE-II







SPECIAL TERMS AND CONDITIONS

The following special terms and conditions shall apply for supply of EPABX System to this hospital.

A. INSPECTION / INSTALLATION OF ITEMS / EQUIPMENTS:
Supplies shall be accepted and work shall be certified as completed subject to satisfactory and complete
installation (upto full potentials claimed for that respective equipment/ Item) of the equipment / items supplied
including supply of all accessories, and certified by the assigned officer, and subsequent inspection by Medical
Superintendent, ESIC Hospital & ODC (EZ), Joka, or his assigned representative. Any defect found in the materials /
equipment / items supplied / work done will render the supplies / work open to rejection and decision of the
Medical Superintendent, ESIC Hospital & ODC (EZ), Joka, shall be final and legally binding. The tenderers shall have
to take the same (rejected store) back at their own cost and risk, and shall replace such rejections with the items of
standard specifications / quality as acceptable to the Hospital Authority. Alternatively, the stores may be purchased
from others / work may be executed through others, at the risks and costs of the tenderer, at the discretion of the
authority.

B. WARRANTY / GUARANTEE:
Along with the Technical Bid the following information are to be provided exclusively.
(i) All the items shall be carrying at least 1 (One) year warranty / guarantee against defects of
manufacturer/workmanship and poor quality of components. Accordingly, the tenderers shall indicate
clearly and exhaustively the mandatory warranty / guarantee offered by them / by the manufacturing /
supplying firms, its duration, as well as the various Terms & Conditions involved therein, at the time of
submission of the Technical Bid papers.
(ii) The tenderer must be able to provide after sales service for the equipments quoted at least for a period of
five years. A declaration to such effect must be accompanied with the offer.
(iii) Uptime guarantee: During the warranty/guarantee / AMC period the firm will maintain the equipment in
good working condition. All the complaints will be attended by the firm within 24 hours of the dispatch of
a complaint to their office. The firm shall ensure that machine is set right within 10 days (Ten Days) of the
intimation. However, the tenderer have to arrange similar equipment as a standby at his cost and risk in
case of breakdown. In case of the machine not being made functional within 10 days (Ten Days), Stiff
Penalty equivalent to 1% of the cost of machine per week shall be levied for every week of delay at the
discretion of the authority. In addition, the tenderer have to arrange similar equipment as a standby as
stated above.

C. CERTIFICATES TO BE SUBMITTED ALONGWITH THE TECHNICAL BID:
The following written guarantee / declaration must be provided exclusively where applicable without which the
quotation shall be liable for rejection.
1. The name, addresses, phone no, fax no, etc, of the authorised service centre in Kolkata for each of the
specific equipment / Article / item quoted.
2. A declaration that the after sales service facilities as well as spare parts shall be made available at least for
five years for each of the specific equipment / Article quoted.
3. A declaration indicating willingness to provide AMC services at least for five years after the expiry of the
warranty for each of the maintainable equipment quoted. Accordingly, the tenderer must quote prices for
ESI-POST GRADUATE INSTITUTE OF MEDICAL SCIENCES & RESEARCH &
EMPLOYEES STATE INSURANCE CORPORATION HOSPITAL & ODC (EZ)
(A Statutory Body Under Ministry of Labour, Govt. of India)
DIAMOND HARBOUR ROAD, P.O.: JOKA, KOLKATA-700 104
An ISO 9001:2008 Certified
Fax: 033 2467 2795, Phone: 033 2467 2799 / 6280 / 1764

No. 412-D-21/12/1/2010/Office Eqpt. Misc.




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AMC, separately, for each year, for 5 years. The quotations for the cost of such AMC are to be furnished
along with cost of the equipment in the Price Bid. No such rate shall be mentioned in Technical Bid.
4. A declaration that the specific equipment/article with the given specifications has not been sold / supplied to
any other organisation at a lesser price than the price quoted here for each of the specific equipment quoted
here.
5. Annexure IV mentioning whether quoted Yes/No.

E. SAMPLES / DEMONSTRATION
The firms should be prepared to demonstrate their item(s) / arrange for demonstration of items within 3
(Three) weeks from the date of opening of tender for verification / inspection, etc., or at a later date as decided by
the competent authority. The firm shall have to comply with such conditions failing which the tenderer shall be liable
for rejection and forfeiture of the Earnest Money. The tenderer / firm / company shall arrange for demonstration of
equipment / Item / article at his own cost and risk. Tenderer who fails to demonstrate the equipments/ instruments
quoted will not be considered for selection.

F. DETAILS OF ITEMS QUOTED:
It is mandatory to indicate the full name, make / brand, model number, and details specification of the
equipments quoted by them, (in addition, a brochure of product information may be attached along with).
Tenderers also have to indicate clearly the Name, Address and all Contact numbers of the MANUFACTURING FIRM
and the firm responsible for providing AFTER SALES SERVICES, of the equipment quoted by them.




MEDICAL SUPERINTENDENT


























No. 412-D-21/12/1/2010/Office Eqpt. Misc.




11

ANNEXURE - III
TENDER APPLICATION/DECLARATION FORM
1 Name of the firm:-



2
a
Full Postal Address:-



b Cell Phone No.


c Telephone No:-


d Fax No.


e E-mail address:


3 Date of Establishment of Firm:-
4
If your Firm Registered under:-
a The Indian Factories Act:-
b
Any other Act, if not, who are the owners (Please
give full address):-


5
Name and Address of your Bankers stating the
name in which the Account stands:-


6
Whether insured against fire, theft, burglary etc.
If so, please state the amount and name of
company with policy no:-



7 Total number of Employees:-
8
Are you in the list of approved contractors of any
other organisations / institutions, if any give
details (Append extra page if necessary):-



9
Give details of any Government contracts
executed during the last twelve months (Append
extra page if necessary):-



10
Any other information which you consider
necessary to furnish:


UNDERTAKING:
a. I, the undersigned certify that I have gone through the terms and conditions mentioned in the tender document and undertake to
comply with them.
b. The rates quoted by me are valid and binding upon me for the entire period of contract and it is certified that the rates quoted are the
lowest quoted for any other institution/ hospital in India.
c. The earnest money of Rs.___________ to be deposited by me has been enclosed herewith vide Demand Draft no.__________,
Dt.___________, drawn on bank ____________________________, Branch __________________________________.
d. I hereby undertake to supply the items as per directions given in the tender document / supply order within stipulated period.
e. I/We give the rights to Medical superintendent to forfeit the earnest money deposited by me/us if any delay occur on my/agents part
or failed to supply the article within the appointed time or the items of desired quality.
f. There is no vigilance/CBI case or court case pending against the firm.

Date:- Signature of the tenderer:-
Place:- Full Name:-
Designation:-
(Office seal of the tenderer)

No. 412-D-21/12/1/2010/Office Eqpt. Misc.




12


ANNEXURE IV


TECHNICAL BID

1 Quoted rate in Price Bid



Yes/No










































No. 412-D-21/12/1/2010/Office Eqpt. Misc.




13

ANNEXURE V
PLEASE QUOTE YOUR RATE

(In Price Bid Only)

Sl.
No.
Name of the
article
Specification Quantity
required
EARNEST
MONEY
(Rs.)
QUOTE
YOUR RATE
1 EPABX System


1. A. SYSTEM CONFIGURATION: -
DIGITAL EPABX SYSTEM (150 lines)
Configured for minimum 16 P & T lines,
8 Digital Extns. And 142 Analog Extns.
Expandable upto 500 lines with 16 port CLI,
One Digital KTS with DSS console
B. TECHNICAL SPECIFICATIONS:
1) Micro controller based stored programme control, PCM-TDM switching
technology fully non blocking, and ISDN compatible.
2) The system should have Distributed processing / power supply
architecture.
3) Universal slots Architecture so that any type of peripheral card can be
inserted in any slot.
4) Exchange shall have Call buffer to store minimum 5000 outgoing call &
1000 incoming / missed call.
5) The system should capable to capture CLI in both DTMF / FSK format.
6) Switch mode power supply unit with inbuilt Battery charger & Battery
backup of minimum 3-4 Hrs.
7) The system should have minimum eight parties conference facilities
with multiple combinations.
8) The EPABX system should have inbuilt PC interface facility and call
details printing option.
10) The system software should capable to select alternate trunk for least
cost routing.
C. GENERAL FEATURES: -
1) CLI on extensions of internal as well as external calls.
2) Flexible numbering scheme.
3) Privacy of calls.
4) Call forwarding on external no.
5) Call Budgeting
6) Executive-secretary facility.
7) Over-riding by Operator / Executive
8) Auto Day / Night service Changeover.
D. EXTENSION FEATURE: -
1. Extension to Extension calls.
2. Automatic call back on busy Extension / Trunk.
3. Call Transfer.
4. Call Pickup.
5. Last Number redial.
6. Auto redial of multiple numbers multiple times.
7. Conference facility.
8. Dynamic locking facility with personal pass code.
9. Personal Phone Book.
2. MDF BOXES 1)
Installation with 200 pair krone MDF Box -1 No.
2) Each floor 20 pair krone MDF Box-10 Nos.
1. Telephone cable wire
1)2 Pair Telephone Cable per Mtrs.
2)10 Pair Telephone Cable per Mtrs. (If required)
3)20 Pair Telephone cabler per Mtrs. (If required)
1 (One)
7000.00


Date:- Signature of the tenderer:-
Place:- Full Name:-
Designation:-
(Office seal of the tenderer)