D051 330
D051 330
D051 330
IQ Control Box
Installation and Owners Manual
Model: 880-051-1
880-052-1
880-058-1
880-059-1
Notice
Veeder-Root makes no warranty of any kind with regard to this publication, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this publication.
Veeder-Root reserves the right to change system options or features, or the information contained in this publication.
This publication contains proprietary information which is protected by copyright. All rights reserved. No part of this publication
may be photocopied, reproduced, or translated to another language without the prior written consent of Veeder-Root.
Contact Red Jacket Technical Support for additional troubleshooting information at 800-323-1799.
DAMAGE GOODS/LOST EQUIPMENT
Thoroughly examine all components and units as soon as they are received. If any cartons are damaged or missing, write a
complete and detailed description of the damage or shortage on the face of the freight bill. The carrier's agent must verify the
inspection and sign the description. Refuse only the damaged product, not the entire shipment.
VR must be notified of any damages and/or shortages within 30 days of receipt of the shipment, as stated in our Terms and
Conditions.
VEEDER-ROOTS PREFERRED CARRIER
1.
2.
Call V/R Customer Service at 800-873-3313 with the specific part numbers and quantities that were received damaged or
lost.
3.
VR will file the claim with the carrier and replace the damaged/missing product at no charge to the customer. Customer
Service will work with production facility to have the replacement product shipped as soon as possible.
2.
Customer may submit a replacement purchase order. Customer Service will work with production facility to have the
replacement product shipped as soon as possible.
3.
If lost equipment is delivered at a later date and is not needed, VR will allow a Return to Stock without a restocking fee.
4.
VR will NOT be responsible for any compensation when a customer chooses their own carrier.
RETURN SHIPPING
For the parts return procedure, please follow the instructions in the General Returned Goods Policy pages of the Policies and
Literature section of the Veeder-Root North American Red Jacket Mechanical Products Price Book. Veeder-Root will not accept
any return product without a Return Goods Authorization (RGA) number clearly printed on the outside of the package.
Table of Contents
Introduction
Safety Precautions ............................................................................................................1
Troubleshooting
Basic Indicator Functions ................................................................................................15
Description of Fault Conditions .......................................................................................15
Uncalibrated Controller...........................................................................................15
Overcurrent Condition ............................................................................................15
Dry Run ..................................................................................................................16
Low AC Current ......................................................................................................16
Setup/Communication Error ...................................................................................16
Low Line Voltage ....................................................................................................16
Bypass Mode..........................................................................................................16
Extended Run.........................................................................................................16
Figures
Figure 1.
Figure 2.
Figure 3.
Figure 4.
Figure 5.
Figure 6.
Figure 7.
Figure 8.
Figure 9.
Table 1.
Tables
Table 2.
Table 3.
Table 4.
Table 5.
Table 6.
Table 7.
Table 8.
iii
Introduction
RED JACKETS IQ Control Box raises the standard for typical relay control boxes. Incorporating a
microprocessor on board that continuously monitors the submersible pump provides insurance against conditions
that can permanently damage the pump. In addition, the increasing number of dispensers at a station has
demanded more than one pump per tank. Red Jackets IQ Control Box can be connected to additional control
boxes to allow up to four pumps per tank with demand driven sequencing. This function can be set to alternate
between pumps that initiate next dispensing events to average the wear on all of the pumps in the system. The
pump control circuit features non-volatile memory retention eliminating the need to recalibrate if power is lost.
IQ Control Box version 3 software adds support for Faradyne motors. The software will also support Franklin
motors. Software version 3 requires the motor type to be programmed into the unit. The five-position unit
configuration switches, reset/calibration button, and bypass/normal jumper are used to program the Motor Type.
The microprocessor chip containing software version 3 is marked 805-001C or higher.
Retain this instruction manual with the equipment after installation for future use.
Safety Precautions
The following safety symbols are used throughout this manual to alert you to important safety hazards and
precautions.
OFF
ELECTRICITY
High voltage exists in, and is supplied
to, the device. A potential shock hazard exists..
WARNING
Heed the adjacent instructions to
avoid equipment damage or personal
injury.
WARNING
OFF
Jumper J3 should be in the Normal position. Use the Bypass position only to program the Motor Type, or if
temporarily controlling the pump directly from dispenser. Pump protection operation is not available in this
position.
8. Installations that will operate pumps in a manifolded configuration require a two conductor, twisted pair with
shield (min. 22 AWG) connected to the COM+, COM-, and SHIELD terminals of TB1. Daisy chain the
communication cable to all of the controllers as shown in Figure 3. Belden 9462, or equivalent cable is
acceptable. The RS-485 link between pump controllers is not intended to be connected to other Red Jacket
electronic equipment such as Prolink, CPT, VSFC or other ATG devices. However, it may be necessary to
break communications in PLLD or DPLLD applications as shown in Figure 4 and Figure 5. This cable must be
installed in conduit.
Note: Approved component only. Total systems installed shall comply with all codes.
C23
Z2
Z3
TB1
WIRING MUST BE
RATED 90C MIN.
RS-485 CONNECTIONS
INSTALL IN CONDUIT
(MANIFOLDED UNITS
ONLY)
D2
D1
120V OR 240V
FROM
DISPENSER
M2
M1
TO PUMP
2 HP MAX
L1
L2
FROM SUPPLY
PANEL
GND
CONNECT TO
ELECTRICAL
GROUND
MAKE GROUND
CONNECTION IN
ACCORDANCE
WITH LOCAL CODES
Safety Precautions
C23
Z2
Z3
TB1
D2
M2
120V OR 240V
FROM
DISPENSER
RS-485 CONNECTIONS
INSTALL IN CONDUIT
(MANIFOLDED UNITS
ONLY)
WIRING MUST BE
RATED 90C MIN.
D1
M1
TO PUMP
2 HP MAX
L1
L2
FROM SUPPLY
PANEL
GND
CONNECT TO
ELECTRICAL
GROUND
MAKE GROUND
CONNECTION IN
ACCORDANCE
WITH LOCAL CODES
C23
C23
Z2
Z2
Z3
Z3
TB1
TB1
COM+ COM-
SHLD
D2
D1
M2
M1
TO PUMP
L1
L2
COM+ COM-
GND
SHLD
FROM PANEL
D2
D1
M2
M1
TO PUMP
L1
L2
GND
FROM PANEL
TO 3RD
OR
4TH BOX
FROM DISPENSERS
Safety Precautions
NC
NO
NC
NO
NC
NO
NC
NO
Z2
Z3
TB1
COM+ COM-
SHLD
D2
D1
M2
M1
L1
L2
GND
TO PUMP
#2
230VAC
NO
COM +
IQ1
COM +
IQ2
VR RELAY
RS-485
COMMUNICATION
CABLE
PR
2
L1
PO
P1
PR
L1
PO
P1
PR
L1
PO
COM -
SHIELD
IQ1
C23
Z2
Z3
TB1
COM+ COM-
SHLD
D2
D1
M2
M1
L1
L2
330-2.eps
N
TO PUMP
#1
230VAC
GND
Safety Precautions
IQ2
C23
Z2
Z3
TB1
COM+ COM-
SHLD
D2
D1
M2
M1
L1
L2
GND
I/O Module
TO PUMP
#2
230VAC
NO
COM +
COM +
VR RELAY
RS-485
COMMUNICATION
CABLE
COM IQ1
C23
Z2
Z3
TB1
COM+ COM-
SHLD
D2
D1
M2
M1
L1
L2
GND
TO PUMP
#1
230VAC
330-1.eps
Figure 5. Wiring Diagram for IQ Box with TLS-450 manifolded DPLLD Systems
ATG
TB1
S
NOT
USED
L1
L2
M2
M1
Indicates the presence of a hazard that will cause severe personal injury,
death, or substantial property damage if ignored.
Indicates the presence of a hazard that will or can cause minor personal
injury or property damage if ignored.
Danger!!
Caution
yNoticep
p
yNoticep
p GENERAL WIRING PRECAUTIONS
FROM
SUPPLY
PANEL
NEUTRAL
(FROM SUPPLY PANEL)
D1
M2
M1
L1
L2
208/230 VOLT
FROM SUPPLY
PANEL
CONNECT TO
ELECTRICAL
GROUND
GND
Z3
Z2
Caution The phase of L1 (TB1) must match the phase of the power supplying the ATG device in order to prevent
cross phasing which may damage the input on some ATG equipment.
The N connection on TB1 and the eight N connections on TB2 may be spliced to a common neutral wire from the service
panel described above.
Danger!! The neutral connection to the N terminal of TB1 and N terminal of TB2 must be from the service panel and
be a permanently connected, unswitched connection.
Danger!! This device is intended to provide electrical isolation between the dispenser pump enable (Hook) signal
and the submersible turbine pump (STP) control relay. Other energized sources of power can still exist within the dispenser
even with this device.
208/230 VOLT
CONNECT TO
ELECTRICAL GROUND
UNSWITCHED NEUTRAL
RS-485 CONNECTIONS
INSTALL IN CONDUIT
(MANIFOLDED UNITS
ONLY)
TB1
C23
120 VOLT
DISPENSER
SIGNALS
1 2 3 4 5 6 7 8
DISPENSER INPUTS
HOT
TB2
NEUTRAL
CHANNEL 1
CHANNEL 2
CHANNEL 3
CHANNEL 4
CHANNEL 5
CHANNEL 6
CHANNEL 7
CHANNEL 8
UNSWITCHED
NEUTRAL TO TB2
INTERNAL
OVERLOAD
PROTECTOR
JUNCTION
BOX IN
MANIFOLD
ELECTRICAL
INTERLOCK
STP
MOTOR
CONTINUOUS
DUTY
CAPACITOR
ATG
TB1
S
NOT
USED
L1
L2
M2
M1
Indicates the presence of a hazard that will cause severe personal injury,
death, or substantial property damage if ignored.
Indicates the presence of a hazard that will or can cause minor personal
injury or property damage if ignored.
Danger!!
Caution
yNoticep
p
yNoticep
p GENERAL WIRING PRECAUTIONS
FROM
SUPPLY
PANEL
NEUTRAL
(FROM SUPPLY PANEL)
D1
M2
M1
L1
L2
230 VOLT
NEUTRAL
CONNECT TO
ELECTRICAL
GROUND
GND
Z3
Z2
FROM
SUPPLY
PANEL
Caution The phase of L1 (TB1) must match the phase of the power supplying the ATG device in order to prevent
cross phasing which may damage the input on some ATG equipment.
The N connection on TB1 and the eight N connections on TB2 may be spliced to a common neutral wire from the service
panel described above.
Danger!! The neutral connection to the N terminal of TB1 and N terminal of TB2 must be from the service panel and
be a permanently connected, unswitched connection.
Danger!! This device is intended to provide electrical isolation between the dispenser pump enable (Hook) signal
and the submersible turbine pump (STP) control relay. Other energized sources of power can still exist within the dispenser
even with this device.
230 VOLT
CONNECT TO
ELECTRICAL GROUND
UNSWITCHED NEUTRAL
RS-485 CONNECTIONS
INSTALL IN CONDUIT
(MANIFOLDED UNITS
ONLY)
TB1
C23
230 VOLT
DISPENSER
SIGNALS
1 2 3 4 5 6 7 8
DISPENSER INPUTS
HOT
TB2
NEUTRAL
CHANNEL 1
CHANNEL 2
CHANNEL 3
CHANNEL 4
CHANNEL 5
CHANNEL 6
CHANNEL 7
CHANNEL 8
UNSWITCHED
NEUTRAL TO TB2
INTERNAL
OVERLOAD
PROTECTOR
JUNCTION
BOX IN
MANIFOLD
ELECTRICAL
INTERLOCK
STP
MOTOR
CONTINUOUS
DUTY
CAPACITOR
Warning! Disconnect, lock out, an tag power to the IQ Box at the panel before starting these
steps.
Determination of the Motor Type can be accomplished by measuring the resistance readings at the junction box in
the STP and comparing to Table 1 or Table 2 below. Motor Type can also be determined by observing the flow
paths in the top of the UMP (Figure 8). UMPs containing a Faradyne motor will also have an FM designation
printed on the UMP shell.
153-2.eps
Table 1 and Table 2 show pump electrical service requirements for UMPs with end views A and B, respectively.
Table 1. Electrical Service Information (for UMPs Containing a Franklin Motor with End View A)
Required power supply rating for 60 Hz, 1 phase pumps is 208 - 230 Vac. For 50 Hz, 1 phase pumps, required rating is 220 - 240 Vac.
Voltage
Fluctuation
Range
HP
Hz
PH
Min.
Max.
Max.
Load
Amps
AGUMP33S1,
UMP33U1
1/3
60
200
250
4.0
13
7.7 - 9.4
17.4 - 21.2
25 - 30.7
144-224-5 (17.5)
E85AGUMP75S1,
UMP75U1
3/4
60
200
250
6.5
25
2.9 - 3.6
14.9 - 18.2
17.7 - 21.9
410164-001 (17.5)
E85AGUMP150S1,
UMP150U1
1-1/2
60
200
250
10.5
37
2.0 - 2.5
11.6 - 14.2
13.5 - 16.8
410164-002 (25)
E85X3AGUMP150S1,
X3UMP150U1
1/1/2
60
200
250
10.5
37
2.0 - 2.5
11.6 - 14.2
13.5 - 16.8
410164-002 (25)
Locked
Rotor
Amps
BlackOrange
RedOrange
Black-Red
Table 1. Electrical Service Information (for UMPs Containing a Franklin Motor with End View A)
Required power supply rating for 60 Hz, 1 phase pumps is 208 - 230 Vac. For 50 Hz, 1 phase pumps, required rating is 220 - 240 Vac.
Voltage
Fluctuation
Range
HP
Hz
PH
Min.
Max.
Max.
Load
Amps
60
200
250
11.4
46
1.4 - 1.7
2.5 - 3.2
3.8 - 5
410164-003 (40)
AGUMP75S3-3,
UMP75U3-3
3/4
50
200
250
5.8
17
3.6 - 4.5
20.4 - 25
23.9 - 29.6
410164-001 (17.5)
AGUMP150S3-3,
UMP150U3-3
1-1/2
50
200
250
10
28
2.5 - 3.1
11.5 - 14
13.9 - 17.2
410164-002 (25)
X4AGUMP150S3,
X4UMP150U3
1-1/2
50
200
250
10
28
2.5 - 3.1
11.5 - 14
13.9 - 17.2
410164-002 (25)
AGUMP200S3-4,
UMP200U3-4
50
200
250
11
37
1.9 - 2.4
3.1 - 3.9
5.0 - 6.3
410164-003 (40)
E85AGUMP200S1-3,
UMP200U1-3
Locked
Rotor
Amps
BlackOrange
RedOrange
Black-Red
Table 2. Electrical Service Information (for UMPs Containing a Faradyne Motor with End View B)
Required power supply rating for 60 Hz, 1 phase pumps is 208 - 230 Vac. For 50 Hz, 1 phase pumps, required rating is 220 - 240 Vac.
Voltage
Fluctuation
Range
HP
Hz
PH
Min.
Max.
Max.
Load
Amps
AGUMP33S1,
UMP33U1
1/3
60
200
250
4.0
10
8.9 -10.8
11.7 - 14.2
17.4 - 21.1
144-224-5 (17.5)
E85AGUMP75S1,
UMP75U1
3/4
60
200
250
6.5
19
4.6 - 5.6
7.0 - 8.5
11.6 - 14.0
410164-001 (17.5)
E85AGUMP150S1,
UMP150U1
1-1/2
60
200
250
10.5
33
2.6 - 3.2
6.6 - 8.0
9.2 - 11.2
410164-002 (25)
E85X3AGUMP150S1,
X3UMP150U1
1/1/2
60
200
250
10.5
33
2.6 - 3.2
6.6 - 8.0
9.2 - 11.2
410164-002 (25)
E85AGUMP200S1-3,
UMP200U1-3
60
200
250
11.4
44
1.7 - 2.1
3.2 - 4.0
5.0 - 6.1
410164-003 (40)
AGUMP75S3-3,
UMP75U3-3
3/4
50
200
250
5.8
18
4.9 - 5.9
11.0 - 12.2
15.0 - 18.2
410164-001 (17.5)
AGUMP150S3-3,
UMP150U3-3
1-1/2
50
200
250
10
31
2.7 - 3.3
13.2 - 16.1
16.0 - 19.4
410164-002 (25)
X4AGUMP150S3,
X4UMP150U3
1-1/2
50
200
250
10
31
2.7 - 3.3
13.2 - 16.1
16.0 - 19.4
410164-002 (25)
AGUMP200S3-4,
UMP200U3-4
50
200
250
11
38
2.0 - 2.4
5.8 - 7.0
7.8 - 9.5
410164-003 (40)
Locked
Rotor
Amps
BlackOrange
RedOrange
Black-Red
Table 3 lists UMP weights and lengths and Table 4 lists pump shut off pressures.
NOTE: The weights and lengths listed below are approximate values and will vary due to manufacturing
tolerances.
The optional trapper intake screen is available as a field installed accessory. Trapper options will increase the
length of the UMP by 3.3 inches (83 mm). For installation instructions, see Red Jacket installation instructions
#051-256-1. For models with floating suction adapter, add 2-3/8 inches (59 mm) and 4 pounds (1.8 kg).
Table 3. UMP Model Dimensions
Franklin Motor
(Use these lengths for
UMPs with end view A
shown in Figure 8)
UMP Model
Faradyne Motor
(Use these lengths for
UMPs with end view B
shown in Figure 8)
Weight
HP
in.
mm
in.
mm
lb.
kg
UMP33U1, AGP33R1
1/3
15-1/2
390
15-3/8
391
24
11.0
UMP75U1, E85AGUMP75S1
3/4
17-3/4
447
17-5/8
448
28
12.7
UMP75U3-3, AGUMP75S3-3
3/4
20
507
19-7/8
505
30.5
13.9
UMP150U1, E85AGUMP150S1
1-1/2
20-1/2
519
20-5/8
524
34
15.5
X3P150U1, E85X3AGUMP150S1
1-1/2
21-1/4
540
21-1/2
546
35
15.8
UMP150U3-3, AGUMP150S3-3
1-1/2
22-1/4
565
22-1/4
565
34
15.5
X4P150U3, X4GUMP150S3
1-1/2
22-3/4
576
22-7/8
581
35
15.9
UMP200U1-3, E85AGUMP200S1-3
24-1/4
618
24-5/8
626
36
16.3
UMP200U3-4, AGUMP200S3-4
26
660
26-1/4
667
38
17.2
AGUMP33S1, UMP33R1
E85AGUMP75S1, UMP75U1
E85AGUMP150S1, UMP150U1
E85X3AGUMP150S1, X3UMP150U1
AGUMP75S3-3, UMP75U3-3
AGUMP150S3-3, UMP150U3-3
X4AGUMP150S3, X4UMP150U3
E85AGUMP200S1-3, UMP200U1-3
AGUMP200S3-4, UMP200U3-4
10
WARNING! Disconnect, lock out, and tag power to the IQ box at the panel before starting this procedure.
Number of
Code LED
Flashes
OFF
OFF
OFF
OFF
OFF
1/3 60 Hz
OFF
OFF
OFF
OFF
ON
3/4 60 Hz
OFF
OFF
OFF
ON
OFF
1.5 60 Hz
OFF
OFF
OFF
ON
ON
2.0 60 Hz
OFF
OFF
ON
OFF
OFF
OFF
OFF
ON
OFF
ON
3/4 50 Hz
OFF
OFF
ON
ON
OFF
1.5 50 Hz
OFF
OFF
ON
ON
ON
2.0 50 Hz
OFF
ON
OFF
OFF
OFF
X4
Manufacturer
11
FARADYNE
Motor
X3
Number of
Code LED
Flashes
10
ON
OFF
OFF
OFF
OFF
1/3 60 Hz
11
ON
OFF
OFF
OFF
ON
3/4 60 Hz
12
ON
OFF
OFF
ON
OFF
1.5 60 Hz
13
ON
OFF
OFF
ON
ON
2.0 60 Hz
14
ON
OFF
ON
OFF
OFF
15
ON
OFF
ON
OFF
ON
3/4 50 Hz
16
ON
OFF
ON
ON
OFF
1.5 50 Hz
17
ON
OFF
ON
ON
ON
2.0 50 Hz
18
ON
ON
OFF
OFF
OFF
X4
SOLID
Manufacturer
FRANKLIN
UNKNOWN
Motor
X3
UNKNOWN
7.
Action
Off
Start
Green
5 seconds
Clears Alarms
Red
10 seconds
Queues Calibration
Off
20 seconds
Green
20 seconds
Release the Reset/Cal button after confirming the Green LED has flashed the correct number of times for your
Motor Type as shown in Table 5.
12
OFF
WARNING! Disconnect, lock out, and tag power to the IQ box at the panel before starting these steps.
O
N
SW1
1 2 3 4 5
ON
BYPASS
OFF
NORMAL
PUMP TYPE
MODE
ROLE
SELECT SELECT
Follow Table 7 below to properly set the five switches for the controller.
Table 7. Motor Type Selections
Switch
Switch
Switch
Pump Type
Mode Select
Role Select
Standard
ON
Stand Alone
ON
ON
Unit 1
ON
ON
X-Series
OFF
Manifolded PLLD
ON
OFF
Unit 2
ON
OFF
Manifolded Alternating
OFF
ON
Unit 3
OFF
ON
Manifolded Direct
OFF
OFF
Unit 4
OFF
OFF
Manifolded PLLD mode allows interfacing with an ATG console. This mode has special
communication wiring requirements. Refer to Figure 4 for IQ with manifolded PLLD systems or
Figure 5 for IQ with manifolded DPLLD systems
Manifolded Direct mode allows for a primary pump to initiate all dispensing events and secondary
pumps to help when required. The control box set as Unit 1 (switch 4 & 5 on) is the Primary.
13
Initial Calibration
Initial Calibration
Once all of the wiring is complete and the dip switch and jumpers are set the cover can be attached to the
enclosure. Every controller in the system must be calibrated at this time.
WARNING! Power to the controller should only be applied when all wiring is connected and the cover
is installed.
1. Energize the supply voltage to the control box. At this time the indicator on the side of the enclosure should
illuminate green acknowledging circuits are energized. A single red flash from the indicator signals that the
controller has not been calibrated.
2. Press and hold the Reset/Cal button on the side of the enclosure for 10 seconds until the indicator turns red.
3. Release the Reset/Cal button. The controller will automatically start the pump and perform a calibration
procedure. Once the procedure is complete the pump will shut off and the indicator will display solid green.
Should a dispenser handle be lifted during the calibration procedure the controller will suspend the calibration
and dispense fuel as long as the handle remains lifted. A suspended calibration procedure is indicated by
alternating red and green indication through the duration of the dispense event. Once the dispensing event is
over the controller will perform the calibration procedure. Anytime that the pump or dispensing equipment has
been replaced perform a new calibration to update the stored information in memory.
4. The saved Motor Type can be verified with the Bypass jumper in the Normal position.
5. Depress the Reset/Calibration button for 20-seconds continue holding the button in until the Green LED
has flashed the Motor Type code.
6. If the number of green flashes matches your Motor Type code noted in Step 6 on page 11 above, The IQ Box
is now ready for operation.
14
Troubleshooting
OFF
WARNING! If at any time during a troubleshooting procedure the enclosure must be opened,
disconnect controller power prior to removal of the cover. The input terminals D1 and D2 are powered
from the dispenser which is on a different circuit and may be energized even with the control box
power disconnected. Remember to remove power to dispenser circuits that energize the D1 and D2
terminals of TB1 whenever removing power to service the unit.
Condition
Uncalibrated Controller
Low AC Current
Setup/Communication Error
Bypass Mode
Uncalibrated Controller
This fault indicates that the controller has not been run through an initial calibration to setup all critical points for
pump protection. The device will operate the pump if a dispenser signal is detected but cannot correctly monitor
pump until initialized. See Calibration Section. NOTE: The unit will not calibrate if the Motor Type has not been
programmed.
Overcurrent Condition
This fault indicates that the device detected a high current in the pumps wiring which could be either a short in the
wiring between the M1 and M2 terminals to ground or a locked rotor in the pump. The following procedure will
determine if wiring must be replaced or the pump must be removed and replaced.
WARNING! Before starting this troubleshooting procedure disconnect all electrical power to the controller
including the dispenser inputs. Failure to do so may COULD CAUSE DAMAGE TO PROPERTY, ENVIRONMENT,
RESULTING IN SERIOUS INJURY OR DEATH.
15
Using an ohmmeter measure the resistance between the M1 and M2 terminals to ground. Ground can be found at
the screw on the enclosure base. Both measurements should be greater than 1Meg ohm. Any measurement less
may indicate a short in wiring between the control box and the submersible pump. The location of the short can be
determined by breaking the wiring connections in the junction box at the pumps packer/manifold and taking
ohmmeter readings on both sides of the circuit.
Refer to the manual for the extractable pump on instructions for its wiring, servicing, or replacement. Reset the
controller by pressing the reset button momentarily and verify operation once condition is resolved, all wiring
reconnected, and after power is reapplied.
Dry Run
This fault will shut off the pump since the level of the product has fallen below the suction end of the pump. The
controller will automatically reset and start the pump when the next dispenser signal is received. Add fuel to the
tank to restore operation.
Low AC Current
This fault indicates that the submersible pump will not operate. One of the following conditions are present: wire
disconnected resulting in open circuit, thermal switch in motor has opened due to overheating, or the control relay
has failed and the contacts will not close.
Setup/Communication Error
Five red flashes indicate that the controller has detected an improper dip switch setup or a missing connection on
the RS-485 communication cable when set to manifolded operation. Verify that each controller has a unique unit
number setting on the SW1 dip switch. Insure that all controllers have a communication cable connection unless
in standalone mode.
Low Line Voltage
This fault will not shut off the pump but will indicate if at any time the line falls below 200V which is the minimum
specified operating voltage.
Bypass Mode
If jumper J3 is set to bypass this mode will be displayed. Use this only to verify operation between dispenser and
pump since controller cannot provide pump protection in this mode. Return the jumper to the normal condition to
reset this alarm and have the controller monitor the pump.
Extended Run
Use this indicator to signal any pump that has run for more than 6 hours continuously. This may also indicate a
nozzle that has not been properly stowed after dispensing.
Contact Red Jacket Technical Support for additional troubleshooting information at 1-800-323-1799.
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