Corporate Edition

(with Hybrid Network Support)

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Clients Supported

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Quick Reference Guide

Corporate and Enterprise Solution

eScan Corporate Edition (with Hybrid Network Support)

Table of Content
3

Introduction
New Features in eScan Corporate

Hardware and Software Requirements

eScan Management Console

Introduction

Installation Process

Modules of eScan Management Console

Dashboard

Setup Wizard

Managed Computers

Unmanaged Computers

Report Templates

Report Scheduler

Events and Computers

Task for specific computers

Policies for specific computers

Asset Management

Print Activity

Outbreak Notification

Settings

Administration

License

eScan Deployment on Linux & Mac Endpoints

10

eScan Corporate Client modules for Windows endpoints

11

eScan Corporate Client modules for Linux and Mac endpoints

12

Contact Details

13

Our Offices

13

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eScan Corporate Edition (with Hybrid Network Support)

The software described in this guide is furnished under a license agreement and may
be used only in accordance with the terms of the agreement.
Document Number: 5BCCORP/14.1
Current Software Version: 14.x
Copyright Notice: Copyright 2014. All rights Reserved.
Any technical documentation that is made available by MicroWorld is the
copyrighted work of MicroWorld and is owned by MicroWorld.
NO WARRANTY: This technical documentation is being delivered to you AS-IS and
MicroWorld makes no warranty as to its accuracy or use. Any use of the technical
documentation or the information contained therein is at the risk of the user.
Documentation may include technical or other inaccuracies or typographical errors.
MicroWorld reserves the right to make changes without prior notice.
No part of this publication may be copied without the express written permission of
MicroWorld.
Trademarks: The terms MicroWorld, eScan, MWL and MailScan, the eScan Logo,
MailScan Logo and MicroWorld Logo are trademarks of MicroWorld.
Microsoft, MSN, Windows and Windows Vista are trademarks of the Microsoft group
of companies. All product names referenced herein are trademarks or registered
trademarks of their respective companies. MicroWorld disclaims proprietary interest
in the marks and names of others. Although MicroWorld makes every effort to
ensure that this information is accurate, MicroWorld will not be liable for any errors
or omission of facts contained herein. MicroWorld reserves the right to modify
specifications cited in this document without prior notice.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of MicroWorld.
Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.
Technical Support:
Sales:
Forums:
eScan Wiki:
Live Chat:

support@escanav.com
sales@escanav.com
http://forums.escanav.com
http://www.escanav.com/wiki
http://www.escanav.com/english/livechat.asp

Printed by:

MicroWorld

Date:

May, 2014

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eScan Corporate Edition (with Hybrid Network Support)

Introduction
MicroWorld Welcomes You!
A few words before you start
eScan Corporate Edition (with Hybrid Network Support) is a comprehensive AntiVirus and Information Security Solution that effectively provides Zero-Day
Protection to both servers and endpoints. eScan Management Console (EMC)
includes a Secure Web Interface that facilitates dynamic security management of the
server and endpoints in the corporate network.

New Features added:

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Unified Console for Windows, Mac and Linux
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Cloud Security
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Set advanced security policies
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Secure Web Interface
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Dashboard
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Asset Management
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Print Activity
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Network Based Outbreak Prevention
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License Management
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Role based Management
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Device & Application Control
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Export & Import of Settings
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Client Live Updater
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Reports and Notifications
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Task deployment
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Manage updates

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eScan Corporate Edition (with Hybrid Network Support)

Hardware and Software Requirements
The software and hardware requirements for installing eScan are as follows
Windows Requirements
Platforms Supported (Windows server & workstations)
Microsoft Windows 2012 / SBS 2011 / Essential / 2008 R2 / 2008 / 2003 R2 /
2003 / 8.1 / 8 / 7 / Vista / XP SP 2 / 2000 Service Pack 4 and Rollup Pack 1
(For 32-Bit & 64-Bit Editions)
Hardware Requirement for Server and Endpoints
Server
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CPU - 2GHz Intel Core Duo processor or equivalent.
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Memory - 4 GB & above
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Disk Space 8 GB & above
Endpoints
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1.4 Ghz minimum(2.0 Ghz recommended) Intel Pentium or equivalent
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1.0 GB minimum (1.5GB recommended )
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Disk Space 800 MB and more

eScan Console can be accessed by using below browsers:

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Internet Explorer 7 / 8 / 9 / 10
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Firefox 14 & above
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Google Chrome latest version
Linux Requirements
Platforms Supported (Linux Endpoints)
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RHEL 4 & above ( 32 & 64 bit )
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CentOS 5.10 & above ( 32 & 64 bit )
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SLES 10 SP3 & above ( 32 & 64 bit )
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Debian 4.0 & above ( 32 & 64 bit )
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OpenSuSe 10.1 & above ( 32 & 64 bit )
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Fedora 5.0 & above ( 32 & 64 bit )
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Ubuntu 6.06 & above ( 32 & 64 bit )

Hardware Requirements
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CPU - Intel Pentium or compatible or equivalent.
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Memory 512 MB and above
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Disk Space 500 MB free hard drive space for installation of the application and
storage of temporary files

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eScan Corporate Edition (with Hybrid Network Support)

Mac Requirements
Platforms Supported (Mac Endpoints)
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Mac OS X 10.9 - Mavericks
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Mac OS X 10.8 - Mountain Lion
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Mac OS X 10.7 - Lion
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Mac OS X 10.6 Snow Leopard
Hardware Requirements
CPU - Intel based Macintosh
Memory 1 GB and More recommended
Disk Space 500 MB and above
eScan Management Console
Introduction
A web based centralized Management Console that helps the administrator to install
and manage eScan Corporate Client on Windows, Linux and Mac machines
connected to the network.
Using this console you can perform following activities
Install eScan Corporate Client application on the endpoints connected to the
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network.
Monitor the Security Status of the endpoints connected to the network in the
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organization.
Create and Manage policies or tasks for endpoints on your network.
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Create and View customized reports of the Security Status of the endpoints.
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Manage Notifications for Alerts and Warnings.
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Installation Process
Installing the application from the installation file downloaded via the Internet is
identical with installing the application from the CD. The eScan installation setup file
called cwn2k3ek.exe. The eScan setup is an Interactive Installation Wizard. We
recommend closing of all applications before proceeding with the installation.
STEP 1 - Choosing the Language
eScan is available in multiple language. Select the appropriate language from the
drop down box and click on the OK button.
STEP 2 - Installation Wizard Welcome Screen
Installation Wizard welcomes you to the installation process. Click the NEXT button
to proceed with the installation or click the CANCEL button to abort the installation.

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eScan Corporate Edition (with Hybrid Network Support)

STEP 3 - License Agreement
This window contains the End-User License Agreement (EULA) for eScan Software
Product. Read it carefully, and if you agree with all terms and conditions of the
agreement, select "I accept the terms of the license agreement" and press the NEXT
button and the installation will be continued. Or select I don't accept the terms of
the license agreement or press the CANCEL button to abort the installation or click
the BACK button to go back to the previous window.
STEP 4 - Selecting the Installation Folder
After accepting the EULA, you will be asked to identify the folder on your computer
where the application should be installed. The default path is:
<System Drive>\Program Files\eScan for 32-bit systems.<System Drive>\Program
Files (x86)\eScan for 64-bit systems.
Note: You can specify a different folder by pressing the BROWSE button and
selecting a folder. To proceed with the installation, press the NEXT button.
STEP 5 - Summary report before Installation
This window will show the summary of the options selected like destination of the
installation location. This step completes the preparation for installing the
application on your computer. Click on the BACK button if you want to review or
change any settings. Click on the INSTALL button to proceed with the installation.
The installation files will start copying to your computer.
STEP 6 - eScan Management Console Configuration wizard
This wizard will guide you for installation of Microsoft Windows Installer, Microsoft
.Net framework and SQL Server Express Edition. Click on NEXT button to proceed.
STEP 7 Select computer hosting SQL Server
In this window, you can either install SQL Server using this wizard or you can select
existing installation of SQL Server by clicking Browse button. Once you select the
appropriate installation method for SQL Server, click on NEXT button to proceed.
eScan Corporate Edition (with Hybrid Network Support). If you select Install
Microsoft SQL Server Express Edition (Recommended) option and then click on
NEXT button, you will get next wizard which will install Microsoft Windows
Installer, Microsoft .Net Framework and SQL Server Express Edition freshly on the
system. Once everything is installed NEXT button will get enabled. Click on NEXT
button to proceed and then follow the STEP number 8. (IMP: If SQL is already
installed on the system do not select this option, instead select the second option
Choose existing SQL Server name).
If you select Choose existing option, then you need to select the SQL Server Name,
you can either type the SQL Server Name or you can click on Browse button to
choose the SQL Server Name.

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eScan Corporate Edition (with Hybrid Network Support)

Once you select Choose existing and click next you will be prompted for SQL
Server instance name, Hostname or IP Address of the system on which SQL Server is
already installed, Login Name and Password. If the information filled by you, is
proper, then you can click on Test connection button to verify the connection to
the SQL Server is successful or not. If the connection is successful you can click on
NEXT button to proceed. If the connection is not successful, please verify the SQL
server connectivity with other tools or check if the system or IP Address is reachable.
STEP 8 eScan Management Console Login Information
In this page, you need to enter the root user login credentials, root is the default
administrator account created for accessing eScan Management Console. This user
will have all the rights. Here all the fields are mandatory. Then click on NEXT button
to proceed.
STEP 9 eScan Management Console Configuration successfully completed
This will confirm you the entire configuration have been successfully done. Click on
Finish button to proceed.
STEP 10 eScan Install
It will start installing the necessary files as per the configuration being done, mean
while it will start eScan toolkit to scan memory locations to see if the system is
infected or not. It will take few minutes to complete with the installation.
During the process of installation, eScan software will search for other Anti-Virus
programs which may conflict with this application. If any such programs are
detected, we recommend you to uninstall them before you proceed.
STEP 11 Completing the Installation
It will indicate that it is necessary to restart the computer to correctly complete the
Installation.

Modules of eScan Management Console

Dashboard
The dashboard displays Deployment status, protection status, protection statistics
and summary Top 10 of all the managed endpoints in the form of pie charts.
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Deployment status: The exact numerical data can be found here. For example: If

eScan has been deployed on 50 machines; it will show the details of all the 50
machines namely the updated, not updated, unknown and the total number of
deployed machines.
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Protection Status: This will display the module status of all the managed
computers. For example how many files are scanned, stopped et cetera.
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Protection Statistics: This will display the module activity of all the managed
computers. For example: The files that were disinfected, quarantined, deleted,
access/denied, USB allowed/blocked et cetera.
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Summary Top 10: This will display the Summary of the Top 10 activities and status

of all the managed computers. For example: It will display the Top 10 Endpoint
infected count, Top 10 USB blocked count, Top 10 Application blocked count by
computer name, Top 10 websites blocked count by computer name.

Setup Wizard
This module will be guiding you in creating groups, adding endpoints to particular
groups, adding hosts from the network and installing eScan Corporate Client on the
connected computer at a desired path/ location on that computer. This option will
be visible only to root users.

Managed Computers
This module will allow you to create a new group, set group configuration, deploy /
upgrade eScan Corporate Client, uninstall eScan Corporate Client, creates groups,
adds tasks and also create update agents. It consists of a Console tree on the left and
a task pane on the right. The console tree has two tabs an Action List and client
Action List. The Client Action list has a list of specific activities carried out for eScan
Corporate Client endpoints namely for deploying / upgrading, or removing from
group.

Unmanaged Computers
This module will allow you to add endpoints on the network using IP range, Active
Directory where eScan has not been installed and are not assigned to any Managed
groups. This module will allow you to add all these unassigned endpoints to specific
managed groups for installing eScan and deploying policies. The unmanaged
computers have Four nodes on the navigation pane. Network Computers, IP Range,
Active Directory, New computers found.
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Network Computers

It displays the eScan Corporate Client endpoints and workgroups in the

network in a console tree. You can click on the name of a computer or group
to view its details.
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IP Range

It displays the IP range for the network as nodes in a console tree and also
allows you to add or delete an IP range by clicking New IP Range and Delete IP
range respectively.
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Active Directory

It displays the list of all the domain controllers in the network. You can also
add, modify, or delete the Active Directory domain controller address from the
Properties window.

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eScan Corporate Edition (with Hybrid Network Support)

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New computers Found

This will display the list of endpoints where eScan is not installed.
Report Templates
This module provides you with predefined reports based on the eScan modules, for a
specific period for the specific action taken. It helps to create schedules, view report
properties, refresh and delete existing reports. It also allows the administrators to
send these reports to specific recipients at specific times and create custom reports
based on desired criteria.
Report Scheduler
This module will help you in scheduling the creation and sending reports based on
the requirements.
Events and Computers
This module provides you the details about the Event status, Computers selection
and Software/ Hardware changes occurred on the eScan Corporate Client systems.
The event status would include the recent events, critical events and the information
about the managed computers. The computers selection would include endpoints
with critical status, warning status, database outdated, virus infected, not scanned
for long time et cetera and the Software/Hardware section will provide information
about the changes made to software and hardware and the existing system
information.
Task for specific computers
This module will allow you to create and run tasks on specific endpoints. It allows you
to schedule or modify created tasks from managed computers or groups. It also
helps you to view the results of completed tasks.
Policies for specific computers
This module allows you to define the rules for specific endpoints in the managed
group. It also allows you to re-define the rules that you have already created.
Asset Management
This module provides you the details of the entire hardware configuration and the
list of software installed on the managed computers connected to the network. It
allows you to filter the information based on your requirement and also allows you
to export all the system information in excel, .PDF or HTML format.
Print Activity (For Windows Endpoints)
This module maintains a log of all the print activity done by all the managed
computers through any printer connected to the network.

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eScan Corporate Edition (with Hybrid Network Support)

Outbreak Notification
This module will send a notification if viruses detected exceed the defined number
in the defined time.
Settings
This module will allow you to define important settings for FTP downloads, web
console timeout settings, and update download settings.
Administration
This module will allow to create User Accounts and allocate them Admin rights for
using eScan Management Console. Using this option you can allocate rights to the
other administrators or sub administrators which will allow them to install eScan
Corporate Client and implement Policies and tasks on other endpoints.
License
This module will enable you to manage license of users. You can add, activate, and
view the total number of licenses available, number of licenses deployed, and
number of licenses remaining with their corresponding values.

eScan Deployment on Linux & Mac Endpoints

Procedure for installing Agent on Mac Endpoints
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Download Agent from the link sent by the administrator.
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Manually install the Agent by browsing from the stored path. File name Agent_Setup.dmg
Procedure for installing Agent on Linux Endpoints
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Download Agent from the link sent by the administrator.
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After login as root or Sudo user, manually install the Agent from the stored
path using command - dpkg - i for debian based Operating System or rpm ivh for RPM based Operating system in the terminal window.
On eScan Server (eScan Management Console)
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Login to the web management console with your username and password.
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Click Managed Computers on the navigation panel and select a group to
which endpoints have already been added.
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Select a particular computer and Click Refresh Client option in Management
Console.
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A link will be created for downloading the setup file of eScan Corporate
Client.
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Download the setup from the link on the server computer.
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Now go to Deploy/ upgrade eScan Corporate Client under Client action list.

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eScan Corporate Edition (with Hybrid Network Support)

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Select install other software option.
Linux / MAC Client Setup option.
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Tick
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Paste the complete path where the setup file is stored on the computer along

with complete file name of the setup file in the text area under Required files
for Installation.
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Executable file name will be visible in drop down for Executable File.
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Click on Install. The installation will start and you will be informed through a
message on completion.
eScan Corporate Client modules for Windows Endpoints
Note: Not all of the features listed for windows will be available on Linux and
MAC.
File Anti-Virus
This would scan all the existing files and folders for any infection. It will allow you
to report / disinfect / quarantine / delete objects.
Anti-Spam
This will prevent you from receiving spam mails by checking the content of
outgoing and incoming mails, quarantines advertisement mails.
Firewall
This will help you in putting up a restriction to incoming and outgoing traffic and
hacking. You can define the IP range, permitted applications, trusted MAC
addresses and local IP addresses.
Privacy Control
This will allow you to schedule to an auto erase of your cache, ActiveX, Cookies,
Plugins, and History. You can also secure delete your files and folders where no
traces of deletion could be found.
Mail Anti-Virus
This will allow you to analyze all the incoming mails. This analyses the mails by
breaking it into three sections the header, subject and the body. Once analyzed
for any virus it will combine and send it to your mail box.
Web Protection
This will allow you to define the sites that you do not want to allow access to. You
can define the site names you want to block, do a time based access restriction.
Endpoint Security
This will control the application from the point of end users by allowing/
restricting USB, block listing, white listing, and defining time restrictions.

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eScan Corporate Edition (with Hybrid Network Support)

eScan Corporate Client Modules for Linux and Mac Endpoints
File Anti-Virus
This option is present under Protection in eScan for Mac.
This would scan all the existing files and folders for any infection. It will allow you to
report / disinfect/ quarantine/delete objects.
Endpoint Security
Block USB storage device - This option is present in settings under Protection Module
in eScan for Mac. This will allow you to block USB storage device from accessing
your computer. This option is available only in Mac endpoints.
On-Demand Scanning
This feature is present in Options under Scan Module in eScan for Mac and Linux as
well. This will allow you to define the categories that you want to be scanned.
Schedule scan
This feature is present in Scheduler under Scan Module in eScan for Mac and as
Scheduler Module in eScan for linux.
This will allow you to schedule the scan on the basis of time, what you want to scan
and what action to be taken in case of a virus and what you want to be excluded
while scanning.

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eScan Corporate Edition (with Hybrid Network Support)

Contact Details
FREE Technical Support
We offer 24x7 FREE Online Technical Support to our customers through e-mail and
live chat. We also provide FREE Telephonic Support to our customers during
business hours.
Chat Support
The eScan Technical Support team is available round the clock to assist you with your
queries. You can contact our support team via chat by visiting
http://www.escanav.com and clicking on Live Online Support.
E-mail Support
We value your suggestions. Please feel free to send your queries, suggestions, and
comments about our products or this guide to support@escanav.com.

Our Offices
India:
MicroWorld Software Services Pvt. Ltd.
CIN No.: U72200MH2000PTC127055
Plot No. 80, Road No. 15, MIDC, Marol
Andheri (E), Mumbai - 400093, India.
Tel: +91 22 2826 5701- 05
Fax: +91 22 2830 4750

USA:
MicroWorld Technologies Inc.
31700 W 13 Mile Rd, Ste 98,
Farmington Hills, MI 48334, USA.
Tel: +1 248 855 2020 / 2021
Fax: +1 248 855 2024

Germany:
MicroWorld Technologies GmbH
Drosselweg 1, 76327 Pfinztal,
Germany.
Tel: +49 72 40 94 49 0920
Fax: +49 72 40 94 49 0992

Malaysia:
MicroWorld Technologies Sdn Bhd
(722338-A)
E-8-6, Megan Avenue 1, 189, Jalan Tun
Razak, 50400 Kuala Lumpur, Malaysia.
Tel: +603 2333 8909/8910
Fax: +603 2333 8911

South Africa:
MicroWorld Technologies South
Africa (Pty) Ltd.
376 Oak Avenue, Block B (Entrance
at 372 Oak Avenue)
Ferndale, Randburg, Gauteng,
South Africa.
Tel: Local: 08610 eScan (37226),
International: +27 11 781 4235
Fax: +086 502 0482

Mexico:
eScan Mexico
Manzana 3, SuperManzana 505,
Lote 13, Fraccionamiento Pehaltun,
C.P. 77533, Cancun,
Quintana Roo, Mexico.
Tel: +52 998 9893157

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eScan Corporate Edition (with Hybrid Network Support)

For Sales Enquiry, please write to:

sales@escanav.com

For Support Enquiry, please write to:

support@escanav.com

For Knowledgebase, please visit:

http://forums.escanav.com

For Wikipedia/Help, please visit:

http://www.escanav.com/wiki

Quick Reference Guide

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