RFP #1402-007

Cisco Server and NetApp Storage Implementation

ATTACHMENT A
SCOPE OF WORK IMPLEMENTATION SERVICES
Cisco Server and NetApp Storage Implementation
I.

Executive Summary
Superior Court of California, County of Orange (Court) is in the process of conducting a
large enterprise hardware refresh. This refresh includes the procuring of licenses,
hardware, implementation, and maintenance services for a combined integration of
Cisco networking and servers that have NetApp storage to create a FlexPod
environment.
A. Intended Court Use:
This particular environment will be a FlexPod for VMware vSphere, and as such
will have VMware vSphere installed as the primary operating system to support
multiple and simultaneous virtual machines and workloads. NetApp
SnapManager Suite will be used to take application-consistent snapshots for
Microsoft Exchange, Microsoft SQL Server, Microsoft SharePoint and VMware
data.

II.

Court to Provide:
A. A database to be used for VMware vCenter
B. Required Internet Protocols (IPs), Virtual Local Area Network (VLAN)
information, naming conventions, network configuration information as
determined during the final design sessions
C. VMware licensing from the VMware License Portal
D. Windows licensing and media (service license for vCenter, etc.)
E. Virtual Machine (VM) template from which Contractor and Court will deploy a
limited quantity of test Virtual Machines

III.

Contractor to Provide the Following Services:

Selected Contractor will perform installation and configuration of all purchased
hardware and software including but not necessarily limited to:
A. Planning and Information Gathering
1. Perform site readiness assessment ensuring hardware and environment
is ready for project commencement
2. Perform requirement gathering and final design sessions in preparation
for writing deployment process guides
3. Provide recommendations in a written report format for appropriate
versions of major software/firmware (Cisco Unified Computing System
hardware - UCS, NetApp ONTAP software, Cisco NX-OS software,
VMware ESX software, etc.) for Court consideration and approval
B. Nexus Installation
1. Rack and configure two (2) Nexus 5548UP switches
2. Configure uplinks to existing Court switches

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3. Provide documentation that fully describes configurations of Nexus

switches providing all necessary information to restore configurations if
lost.
4. Determine and enable all necessary and appropriate features and
configurations such as Virtual Port Channel (VPC), Link Aggregation
Control Protocol (LACP), Fibre Channel over Ethernet (FCoE), Secure
Shell (SSH)
5. Configure peer-link and Virtual Port-Channels
6. Configure VLANs in accordance with existing Court infrastructure
layouts and requirements (to be provided upon award).
7. Configure Virtual Storage Area Networks (VSANs) in accordance with
Court requirements
C. Cisco Unified Computing System (UCS) Installation
1. Perform the physical installation, cabling, and labeling (in provided
racks) of two (2) fabric Interconnects, three (3) chassis, and
nineteen (19) B200 M3 blades
2. Perform the following initial setup steps via console cable
a. Configure Fabric Interconnects as a cluster
b. Assign Internet Protocols (IPs) to Fabric Interconnects and the
cluster IP
3. Configure UCS wide policies and settings
a. Global policies, port configurations, enabling Fibre Channel (FC)
ports, equipment discovery
4. Determine whether an upgrade to a current version of UCS firmware
code is needed and perform the upgrade as necessary
a. Provide to Court a written report documenting the current
version, whether an upgrade is needed, and if so, why an
upgrade is needed
5. Develop and configure server policies and pools to best accommodate
Intended Court Use
6. Develop and configure maintenance policies, host firmware policies,
Universal Unique Identifier (UUID) pool, boot policies, Local Area
Network (LAN) configuration to best accommodate Intended Court Use
a. Develop and configure Media Access Control (MAC) address
pools, VLANs, port channels, Local Area Network (LAN) pin
groups, network control policies, Quality of Service (QoS)
policies, virtual Network Interface Card (vNIC) templates, LAN
connectivity policies, Kernel-based Virtual Machine (KVM) IPs
7. Configure SAN
a. VSANs, World Wide Node Name (WWNN) pool, World Wide
Port Name (WWPN) pools, SAN pin groups, virtual Host Bus
Adapter (vHBA) templates
8. Create service profile template to best accommodate the Intended
Court Use
a. VMware ESX Deploy the created service template to nineteen
(19) VMware blade servers
9. Prepare zoning configuration for all deployed service profiles
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10. Setup Cisco blades to perform FCoE boots from SAN

a. Create and present a blank Logical Unit Numbers (LUNs) to use
b. Install ESXi on each ESX service profile
D. NetApp Installation
1. Rack and install two (2) NetApp FAS3250 controllers, seven (7) DS2246
shelves and two (2) DS4246 shelves at the Courts Data Center in Irvine
2. Execute setup script; Assign initial management IP
3. Assign disks and layout aggregates
4. Configure Flash Pools
5. Determine if an upgrade of Data ONTAP is needed to achieve the
Intended Court Use.
a. If necessary, upgrade to a GA version of Data ONTAP
b. Provide to Court a written report documenting the current
version, whether an upgrade is needed, and if so, why an
upgrade is needed
6. Perform all necessary firmware updates
7. Verify installed licenses
8. Verify proper disk multipathing
9. Setup Network Interface Groups, required VLANs and IPs
10. Configure default volume settings
11. Configure the Service Processor for out of band access
12. Setup FC interfaces, configure FCoE
13. Setup Domain Name System (DNS), Simple Network Management
Protocol (SNMP), syslog, Network Time Protocol (NTP)
14. Setup and demonstrate the functionality of AutoSupport is performing
as expected and appropriately
15. Join to Active Directory and configure Common Internet File System
(CIFS)
16. Create volume for VMware Network File System (NFS) datastore
17. Advise Court on whether (and where) deduplication should be used and
enable deduplication on SAN volumes agreed upon with Court by
submitting a written report with corresponding explanation.
18. Run NetApps ConfigAdvisor and save the output
19. Demonstrate basic functionality and latest build of OnCommand System
Manager is performing as expected and appropriately
20. Create and present a blank LUN for use with FCoE boot from SAN on
Cisco UCS servers
E. NetApp SnapManager
1. Upgrade two (2) Microsoft Structured Query Language (MSSQL) servers
running SnapManager for Structured Query Language (SQL) to the latest
version of the NetApp branded software supporting Clustered Data
ONTAP.
2. Upgrade one (1) SnapManager for SharePoint environment
a. Perform upgrade on four (4) servers running SnapManager for
SharePoint to the latest version of the NetApp branded
software supporting Clustered Data ONTAP.
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i. Upgrade to include one (1) MSSQL server, one (1) App

server, and two (2) Web Servers.
b. Upgrade to include all necessary Netapp required components
for the SharePoint environment (Snapdrive, Snapmanager for
SQL, etc.) in order to achieve the properly Intended Court Use.
3. Review data layouts to ensure they are configured according to
SnapManager requirements documentation
a. Inform Court if any data migration is necessary for proper
configuration
b. Provide to Court a written report documenting whether there
is a need for data migration and the rationale supporting that
determination.
c. Provide to Court any and all necessary input and guidance to
properly and effectively perform any necessary data migration.
4. Create new volumes on the new NetApp cluster for the server in
compliance with NetApp best practices
a. Use Virtual Storage Console (VSC) to create new Network File
System (NFS) datastores
5. Migrate data from IBM N-Series to new NetApp cluster
a. Shut down Virtual Machine
b. Change Raw Device Mapping (RDM) from Physical Compatibility
to Virtual
c. Boot Virtual Machine
d. Perform storage vMotion from Virtual RDM to NFS datastores
6. Upgrade software
a. Upgrade SnapDrive for Windows to v7.0.x
b. Upgrade SnapManager software (v7.0.x SQL v8.0.x SharePoint)
c. Reboot VM
7. Validate existing SnapManager jobs to ensure functionality
F. VMWare Installation
1. Install virtualized vCenter server
2. Deploy nineteen (19) ESX hosts at the Courts Data Center in Irvine
a. Configure virtualized networking
i.
Configure Standard or Distributed Virtual Switching
based on contractors recommendations
ii.
Configure virtual machine port groups based on the
contractors recommendations
iii.
Configure VMkernel Network Interface Cards (NICs) for
management, vMotion, and IP storage
b. Mount initial datastores
c. Configure Domain Name System (DNS), System Log (syslog), and
Network Time Protocol (NTP)
3. Install VMware Update Manager, ensure hosts are fully patched and
demonstrate functionality
4. Install NetApps Virtual Storage Console

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a. Configure initial hosts according to best practices and

demonstrate functionality
b. Configure cloning/provisioning features and demonstrate
functionality
c. Configure Backup & Recovery for initial datastores and
demonstrate functionality
G. NetApp Insight Balance Installation
1. Preparation Tasks
a. Identify the equipment to be monitored and credentials for the
equipment
b. Identify mail server settings Simple Mail Transfer Protocol
(SMTP) IP, credentials, from address, to address
c. Determine where the Balance Open Virtual Applications (OVAs)
should be deployed and what network it should be placed on
based on network information provided by the Court upon
award
2. Installation Tasks
a. Install and configure the Insight Balance core application as an
(Open Virtual Application) OVA
b. Install and configure the Insight Balance Windows Proxy onto a
Virtual Machine provided by the Court
c. Register all supported storage controllers into Insight Balance
d. Register all Virtual Centers into Balance
e. Demonstrate that the registration of both physical and virtual
machines is working properly by demonstrating it on the Virtual
Storage Console.
f. Provide an overview of core features of Insight Balance and
show they are working properly by demonstrating it on the
Virtual Storage Console.
H. Failover Testing
1. Perform failure testing within the system and provide a report of the
results
2. Document the results of the testing providing (if applicable) thorough
descriptions of any rules, exceptions, or specific issues which are
preventing failover.
I.

Documentation
1. Document the logical and physical configurations of the system
providing thorough descriptions of the following information
a. Physical Information - Including rack diagrams documenting
ports, wiring, and connections
b. Logical Network Including server names, IP addresses,
Firewalls, Transmission Control Protocol (TCP) /IP Ports
c. Logical Fiber channel Including zoning, World Wide Names
(WWNs), and connections

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2. Provide documented procedures followed during setup of all equipment.

Documents should be specifically related to the installations performed
for the Court. Documentation should be sufficiently thorough for Court
to reproduce and replicate equipment setup if necessary.
IV.

Cost
Contractors shall provide cost information by completing the table below indicating the
estimated amount of time and cost of completing the project:
Job Classification

Description
of Work

Number of
Hours

Cost Per Hour

Project Total
Labor

Totals:
All hardware and software for this project will be quoted independently of the
installation and implementation work. Bidders must provide pricing information as
requested in (i) Attachment A-1, Item List Cisco Hardware, Software, and Support;
(ii) Attachment A-2, Item List Cisco Nexus Switches; (iii) Attachment A-3, Item List
NetApp Hardware, Software, and Support; (iv) Attachment A-4, Item List VMware
Upgrade, (v) Attachment A-5, Item List Additional Required Items.
Furthermore, Bidders must provide a breakdown of all milestones in the
implementation process and the corresponding cost of the completion of that milestone.
Milestones will not be considered payable until the Milestone has been completed and
accepted by way of a completed Acceptance and Sign-Off form. Any and all reports,
demonstrations, and/or documentation should be treated as a Milestone and
Deliverable under the Agreement.
V.

Additional Hours (Time and Materials Basis)

Job Classification

Hourly Rate

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VI.

Minimum Required Certifications

NetApp Authorized Professional Services Partner

Blade/Computing/Server Certifications - Cisco Data Center Unified Computing

Network Specialization - Cisco Advanced Data Center Architecture

Network Specialization - Cisco Advanced Routing and Switching

END OF ATTACHMENT A, SCOPE OF WORK IMPLEMENTATION SERVICES

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