R

STUDENT
GUIDE

Sample Copy Only

Sabre Cars

Cars Student Guide

Table of Contents
Objectives..................................................................................... 2
Four Easy Steps Overview............................................................... 2
Use of Car Shoppers Quote vs. Car Quote ....................................... 2
Car Type Codes............................................................................. 3
Mileage Plans.................................................................................7
Rate Categories..............................................................................8
Rate Plans..................................................................................... 8
Step 1 Display Car Shoppers Quote.............................................. 9
Step 2 Look at the Car Quote (optional)..........................................11
Step 3 Check the Rules................................................................ 14
Step 4 Book the Car.................................................................... 16
Display Car Quote.......................................................................... 21
Display Car Policy...........................................................................22
Display Extra Hour/Extra Day Rates ................................................. 25
Drop Car at a Different Location....................................................... 26
Search for Non-Airport Rental Locations............................................ 27
Change the Shoppers Quote or Car Quote Response.......................... 38
Modify Car Segments......................................................................39
Additional Information.....................................................................40
Format Finder Help System..............................................................41
Other References............................................................................42
Quick Reference............................................................................. 43
Review.......................................................................................... 48

Sample Copy Only

Edition 2.8 (January 2007).

2002-2007, Sabre Inc. All rights reserved.
This documentation is the confidential and proprietary intellectual property
of Sabre Inc. Any unauthorized use, reproduction, preparation of derivative
works, performance, or display of this document, or software represented
by this document, without the express written permission of Sabre Inc. is
strictly prohibited.
Sabre, the Sabre logo design, Direct Connect, Format Finder, MySabre,
Sabre for Windows, Personal Trainer and PromoSpots are trademarks and/
or service marks of an affiliate of Sabre Inc. All other trademarks, service
marks, and trade names are owned by their respective companies.

Cars Student Guide

Objectives
Upon completion of this course, you will be able to:

Reserve a car using the four easy steps

Specify a different drop-off location

Display and/or shop for non-airport rental locations that are near specific

geographical points

Modify rate responses and car segments

Display car policy and extra hour/extra day rates

Four Easy Steps Overview

Format Example

Step

Task

Step 1 - Shop

Display the car Shoppers Quote

Step 2 - Look

Look at the Car Quote for a

(optional)

specific car company

Check the rules

CF1/2
CFSYD/2JUN-5JUN/5P-9A/ICAR
CF*3

Sample Copy Only

Step 3 - Check

From a Shoppers Quote

CF*R3

CQ*R1

From a Car Quote

Step 4 - Book

Book the car

0C1

Use of Car Shoppers Quote vs. Car Quote

Function

Description
Displays the
lowest available

Shoppers

rate for all car

Quote

companies at a
desired rental
location

Useful if Customer
Is price oriented and may accept an off-airport
location
Has no loyalty to a particular car company
Is affiliated with associations, such as AAA or AARP
May qualify for weekend, weekly, promotional rates
Is convenience oriented and may prefer an on-airport

Displays rates only

for a specified
Car Quote

car company at
a desired rental
location

location
Prefers a particular car company
Is a government employee, member of an express
service club, or affiliated with an airline mileage
program
May qualify for a corporate discount rate

Cars Student Guide

Car Type Codes

Car type codes are generally defined by using one character, as shown from each of the
four components below, reading from left to right.
Category

Type

M Mini

2-3 Door

N Mini Elite

2/4 Door

D 4-5 Door

H Economy Elite

W Wagon/Estate

C Compact

V Passenger Van

D Compact Elite

Limousine

Economy

Transmission/Drive
Manual
Manual 4-Wheel
Drive
Manual AllWheel Drive
Automatic
Automatic 4Wheel Drive
Automatic AllWheel Drive

Air Conditioning/Fuel
R

Air

No Air

Diesel with Air

Diesel No Air

Hybrid with Air

Hybrid No Air

Intermediate

Sport

Electric with Air

Intermediate
Elite

Convertible

Electric No Air

Standard

SUV

Standard Elite

Open Air All

Terrain

Full Size

X Special

Sample Copy Only

G Full Size Elite
P

Premium

U Premium Elite

Pickup Regular
Cab
Pickup
Q
Extended Cab
Special Offer
Z
Car
P

Luxury

W Luxury Elite

O Oversize

X Special

H Motor Home

Coupe
Monospace
(European use)
Recreational
Vehicle

A
B

M
F
V
Z

LPG/Compressed
Gas with Air
LPG/Compressed
Gas No Air
Hydrogen with
Air
Hydrogen No Air
Multi Fuel/Power
with Air
Multi Fuel/Power
No Air
Petrol with Air
(European use)
Petrol No Air
(European use)

Ethanol with Air

Ethanol No Air

2-Wheel Vehicle

N Roadster
G Crossover
K

Commercial
Van/Truck

Here are some additional details about the codes on the car types table.


Cars Student Guide

Car type column

Z

Special Offer Car

Newly introduced vehicle, limited time offer

(ideally 6 months or less); must request

Coupe

2-door, 2 seater

Monospace

4-5 seater with extra interior dimensions

Roadster

Sporty open air, 2-door, 2 seater

Crossover

Hybrid, such as station wagon/SUV mix (Chrysler

Pacifica) or truck/SUV mix (Chevy Avalanche)

Transmission/ Drive
M/A

Unspecified Drive

2-wheel drive, 4-wheel drive, all-wheel drive

N/B

4-Wheel Drive

Must be engaged or disengaged by driver; May

C/D

All-Wheel Drive

also include all-wheel drive

4-wheel drive is always engaged

Fuel/Air Conditioning
R/N

Unspecified fuel/power Any type of fuel/power

Sample Copy Only

H/I

Hybrid

Gasoline and electric powered

M/F

Multi Fuel

Two or more fuel/power sources other than what

is defined in hybrid

Passenger Van coding

IV

Intermediate Van = 6+ Seats

JV

Intermediate Elite Van = 6+ Seats

SV

Standard Van = 8+ Seats

RV

Standard Elite Van = 8+ Seats

FV

Full Size Van = 10+ Seats

GV

Full Size Elite Van = 10+ Seats

PV

Premium Van = 15+ Seats

UV

Premium Elite Van = 15+ Seats

LV

Luxury Van = No seat requirements

WV

Luxury Elite Van = No seat requirements

Note: Mini Van (MV) is being phased out and replaced by Intermediate Van (IV)

Cars Student Guide

SUV coding
EF

Economy SUV = 2-4 Seats

HF

Economy Elite SUV = 2-4 Seats

CF

Compact SUV = 4-5 Seats

DF

Compact Elite SUV = 4-5 Seats

IF

Intermediate SUV = 5+ Seats

JF

Intermediate Elite SUV = 5+ Seats

SF

Standard SUV = 5-6 Seats

RF

Standard Elite SUV = 5-6 Seats

FF

Full Size SUV = 6+ Seats

GF

Full Size Elite SUV = 6+ Seats

PF

Premium SUV = 7+ Seats

UF

Premium Elite SUV = 7+ Seats

LF

Luxury SUV = No seat requirements

WF

Luxury Elite SUV = No seat requirements

Example car type codes

Sample Copy Only

ECAR

economy 2/4 door car, automatic transmission and unspecified drive,

unspecified fuel/power with air

RFBR

standard elite SUV, automatic 4-wheel drive, unspecified fuel/power

with air

Two or four- letter code

When requesting car rates, you can use the four-letter or two-letter car type code. The
two-letter code refers only to the category and type of vehicle.
Examples

SCMR

standard 2/4 door car, manual transmission and unspecified drive,

unspecified fuel/power with air

SC

standard 2/4 door car, automatic or manual transmission and any

drive, any fuel/power, with or without a/c

Cars Student Guide

Pseudo vehicle codes

Pseudo vehicle type codes may be used to request any vehicles that have similar
characteristics, such as any 4-door car, any passenger van, or any 4-wheel drive/all-wheel
drive vehicle. When requesting car rates, use a pseudo vehicle code to view any vehicles
that are included in a given classification, as shown below.
Code

Description

Code

Description

ACAR

Least expensive standard

vehicle available (any
closed passenger vehicle)

AMAN

Any Manual Transmission

vehicle

ACGO

Any Commercial Van/Truck

AMCY

Any 2-Wheel vehicle

ACNV

Any convertible

AMFP

Any Multi-Fuel powered

vehicle

ACPG

Any LPG/Compressed Gas

powered vehicle

AMNO

Any Monospace vehicle

ACPR

Any Coupe/Roadster

AMTO

Any Motor Home

ACRS

Any Crossover vehicle

AOFR

Any Special Offer car

Sample Copy Only

ADSL

Any Diesel-powered vehicle

APET

Any Petrol powered vehicle

AEIG

Any 8+ Passenger Van

APUP

Any Pickup

AELC

Any Electric-powered
vehicle

AREC

Any Recreational vehicle

AELT

Any Elite vehicle

ASEV

AETH
AFWD
AGAS
AGRN

Any Ethanol powered

vehicle
Any 4-Wheel drive/AllWheel drive vehicle
Any Gasoline powered
vehicle
Any Green vehicle type
(Hybrid, Electric, LPG,
Hydrogen, Multi-Fuel)

ASIX

Any 7+ Passenger Van or

SUV
Any 6+ Passenger Van or
SUV

ASPC

Any Specialty vehicle

ASPT

Any Sports car

ASPX

Any non-standard fleet

vehicle
Any SUV

AHYB

Any Hybrid vehicle

ASUV

AHYD

Any Hydrogen powered

vehicle

ATRV

ALLB

Any 2-3 Door vehicle

AUTO

ALLC

Any 2 or 4 Door vehicle

AVAN

Any Passenger Van

ALLD

Any 4-5 Door vehicle

AWGN

Any Wagon

ALMO

Any Limousine

Any Open Air All Terrain

vehicle
Any Automatic
Transmission vehicle

Cars Student Guide

Add code to rate request

If your customer desires a particular car type, add the code to the Shoppers Quote or
Car Quote entry.
If a car type is not included in a rate request, the Car reservations feature assumes a
search for any vehicles included in the ACAR classification.
Car type help entries
Two help entries are available to assist with the use and interpretation of the various car
type codes.
Task
CARTYPEHELP
CARTYPEPSEUDOHELP

Description
Display help screen for the groups of codes that are
combinable in the general car matrix
Display help screen for pseudo car type codes

Sample Copy Only

Mileage Plans

Mileage plans identify the number of free miles and the charge for any extra miles. To
search for a specific mileage plan, add the code to the rate request.
Mileage Plan

Description

Code

Unlimited mileage

Unlimited free mileage

UN

Partial free mileage

Time plus mileage

Specified free miles beyond which additional

charges are assessed
Charge for rental period (daily, etc.) plus charge
for each mile

FM
TM

Note: A mileage plan may be specified in a Shoppers Quote entry but not in a Car Quote
entry.

Cars Student Guide

Rate Categories
Rate categories are used to market rates to specific customer groups. To search for a
specific rate category, add the code to the rate request.
Category

Description

Code

Standard

Unrestricted rates

Promotional

Rates which have specific rental restrictions

Association

Select membership groups, such as AARP or AAA

Government

Extended to some branches of government, such as military

Industry

Extended to travel industry personnel

Corporate

Corporate negotiated rates

Consortium

Available to travel consortiums

Business
standard
Convention

Non-negotiated corporate rates extended for company business

travel
Available to attendees of special meetings or conventions

B
V

Sample Copy Only

Package

Offered in conjunction with other travel-related services (hotel,

air, etc.)
Coupon rates, non-military government rates, travel orders

Negotiated

Negotiated between car rental company and an individual

travel agency

Inclusive

Rates which include non-standard items, such as insurance

Credential

Rate Plans
Multiple rate plans are offered, depending on the length of rental and day of pickup. The
descriptions shown below for a given rate plan are general guidelines only. The actual
rate plan applied to a given rental period may vary from one car company to another. To
search for a specific rate plan, add the code to the rate request.
Length of Rental/Day of Pickup

Rate Plan

Code

1-day rental/pick up Monday through Thursday

Daily

1-day rental/pick up Friday through Sunday

Weekend day

5 days or more rental

Weekly

28 days or more rental

Monthly

Note: Another rate plan referred to as Base Rate may be returned by a car associate

in a rate response but cannot be requested when searching for rates. This rate plan
provides a rate for the length of the rental but does not include taxes, insurance, or extra
options and will likely be seen infrequently.


Cars Student Guide

Step 1 Display Car Shoppers Quote

A car Shoppers Quote may be displayed with or without a Passenger Name Record
(PNR) present. The response will include the lowest available rate for all car companies at
the rental location.
A car Shoppers Quote may be displayed with or without a Passenger Name Record
(PNR) present. The response will include the lowest available rate for all car companies at
the rental location.
Shoppers Quote entries
Category
A

Format Example

CF(arrival segment)/(departure
segment)
CF1/2
CF(arrival segment)-(return date)Display Shoppers Quote from PNR by
(return time)
arrival segment only
CF1-12OCT-3P
CF(pick-up city)/(pick-up date)Display Shoppers Quote by city, pick-up/ (return date)/(pick-up time)-(return
return dates, and pick-up/return times
time)
CFLIM/2FEB-4FEB/2P-9A
Include four-letter car type qualifier
Note: If no car type is specified, the
CF2/3/ICAR
system defaults to ACAR.
Display Shoppers Quote from PNR by
arrival and departure segments

Sample Copy Only

C

D
E

Include two-letter car type qualifier

CFBOS/6MAY-10MAY/430P-8A/LC

Include pseudo vehicle type qualifier

CF1/2/ASPT

Include rate category qualifier

CFLHR/6SEP-9SEP/1300-0900/C

Include rate plan qualifier

CF1/2/D

Include mileage plan qualifier

CFYUL/22JUL-26JUL/3P-11A/UN

Include currency qualifier

CF1/2GBP

Display currency codes for:

All countries
Countries beginning with given letter
Specific country

DC*CUR
DC*CUR/U
DC*UNITED KINGDOM

Combine multiple qualifiers

CF2/3/EC/W/A/UNCAD

Shop for specific car companies

CF1/2-ZE,ZD,AL

Shop for multiple car types

CFSEA/1JUN-3JUN/2P-9A/CC,IC,EC

Specify car companies/car types

CF2/3-ZL,ET,ZR/LC,SC,PC

Include corporate discount numbers

CF1/2/CD-ZE862954,ZI6372215

Include frequent renter ID numbers

CF1/2/ID-ZT4956623,AL3065294

Redisplay last Shoppers Quote

CF*

Note: Use qualifiers in any order, except that a currency code must be last.


Cars Student Guide

Example of Shoppers Quote response

ORLANDO INTL

15APR FRI
2P
22APR FRI
3P RENTAL
7DAYS 1HRS
--------------------------------------------------------------USD RATE/PLAN MI/KM
CHG
APPROX C
1*AL ALAMO
ICAR
164.99W
UNL
.00
230.57 I
2*ET ENTERPRI ICAR
179.00W
UNL
.00
245.66 O
3*ZT THRIFTY ICAR
161.92W
UNL
.00
253.29 O
4*ZL NATIONAL ICAR
164.99W
UNL
.00
254.32 I
5*ZR DOLLAR
ICAR
178.99W
UNL
.00
263.91 I
6*AC ACE
ICAR
199.99W
UNL
.00
271.30 O
7*ZE HERTZ
ICAR
265.00W
UNL
.00
298.50 O
8*ZD BUDGET
ICAR
220.00W
UNL
.00
310.51 I
9*ZI AVIS
ICAR
248.12W L UNL
.00
349.50I
10 EE EXOTICAR ICAR R
594.00WP 600
.75
O
--------------------------------------------------------------* RATE RETURNED DIRECT CONNECT
R RATE ON REQUEST
CURRENCY CONVERTED
- AMOUNT TOO LARGE
P DEPOSIT REQUIRED
G GUARANTEE REQUIRED
C CONTRACT RATE
L INCLUSIVE RATE
PLAN CHANGED BY ASSOCIATE
C RENTAL LOC INFO
I-IN TERMINAL
R-IN TERMINAL/RENTAL SHUTTLE
A-ON AIRPORT/AIRPORT SHUTTLE
S-ON AIRPORT/RENTAL SHUTTLE
O-OFF AIRPORT/RENTAL SHUTTLE
C-CALL FOR SHUTTLE
M-2 SHUTTLES AIRPORT AND RENTAL N-NON AIRPORT LOCATION
PLAN D-DAILY E-WEEKEND W-WEEKLY M-MONTHLY B-BASE RATE
--------------------------------------------------------------CF*R LINE RATE DETAILS AND RULES
CF*P LINE LOCATION INFO IE.MAKES,EQUIPMENT,PAYMENT AND MORE
CF*X
EXTRA DAY AND HOUR RATES
0C LINE
SELL CAR

Sample Copy Only

Header includes length of rental
The * indicator identifies rates that are returned directly from the car companys
reservation system. Rates for other car companies are displayed from the Sabre global
distribution system database, as updated by the car company.
Since car companies respond with their best rate for the rental period specified,
multiple rate plans may be represented among the various car companies displayed.
The rate plan indicator appears immediately to the right of each rate amount in the
RATE/PLAN column. Additional indicators may appear following the rate plan indicator
to specify further details about the rate.
The number of free miles/kilometers or UNL (unlimited) appears in the MI/KM column,
followed by any extra mileage charge in the CHG column.
An amount in the APPROX column represents an approximate total price, which
includes the total of all rates, taxes, fees, surcharges, and any applicable drop-off
charges that apply, by law or local policy, for the length of rental. Please note that the

approximate total price does not include optional services, such as insurance waivers,
special equipment, fuel, mileage charges, or underage driver charges.
10

Cars Student Guide

Car rental location indicators appear in the C column to provide a description of where
the car rental is located at the airport and may include:
Indicator
I
R
A
S
O
C
M

Description
Rental location is in airport terminal; rental vehicle location is within
walking distance
Rental location is in airport terminal; transportation to rental vehicle is
provided by car rental shuttle
Rental location is on airport property; transportation to rental location is
provided by airport shuttle, such as a bus or tram
Rental location is on airport property; transportation to rental location is
provided by car rental shuttle
Rental location is off airport property; transportation to rental location is
provided by car rental shuttle
Customer must call car rental company and request transportation to
rental location
Transportation to rental location is provided by both airport and car
rental shuttle (airport provides shuttle to a consolidated rental counter;
then rental company provides shuttle to another location)

Sample Copy Only

N

No shuttle provided for a non-airport location

Shoppers Quote response provides a legend for screen indicators and format
instructions for additional entries.

Step 2 Look at the Car Quote (optional)

If you have displayed a Shoppers Quote and then determine that you need additional
information about the rates for a selected car company, you may display a Car Quote
directly from the shoppers response.
A Car Quote displays more detailed information about the rates for a specific car
company. Multiple rates and rules may be associated with the same car type.
From shoppers response
Description
Display Car Quote from shoppers response
Redisplay last Car Quote response

11

Format Example
CF*(Shoppers Quote line number)
CF*1
CQ*

Cars Student Guide

Example #1 of Car Quote response

Example of response with rates returned via Direct Connect:
AL ALAMO
ORLANDO INTL

*RATES RETURNED VIA DIRECT CONNECT

IN TERMINAL
OPEN 0000-2359
15APR FRI
2P CORPORATE LOCATION
22APR FRI
3P RENTAL 7 DAYS 1 HRS
--------------------------------------------------------------USD RATE/PLAN
MI
CHG
APPROX
1 ICAR
164.99W
UNL
.00
230.57
2 IDAR
164.99W
UNL
.00
230.57
3 SCAR
213.99W
UNL
.00
292.94
4 SDAR
213.99W
UNL
.00
292.94
5 FCAR
213.99W
UNL
.00
292.94
6 PCAR
299.99W
UNL
.00
396.63
7 PDAR
299.99W
UNL
.00
396.63
8 LCAR
399.99W
UNL
.00
520.97
9 LDAR
399.99W
UNL
.00
520.97
10 MVAR
259.99W 1050
.25
353.36
11 FVAR
609.99W
UNL
.00
782.12
12 SFAR
249.99W
UNL
.00
339.71
--------------------------------------------------------------ALL RATES RETURNED DIRECT CONNECT
R RATE ON REQUEST
CURRENCY CONVERTED
- AMOUNT TOO LARGE
P DEPOSIT REQUIRED
G GUARANTEE REQUIRED
C CONTRACT RATE
L INCLUSIVE RATE
PLAN D-DAILY E-WEEKEND W-WEEKLY M-MONTHLY B-BASE RATE
--------------------------------------------------------------CQ*R LINE RATE DETAILS AND RULES
CQ*P
LOCATION INFO IE.MAKES,EQUIPMENT,PAYMENT AND MORE
CQ*X
EXTRA DAY AND HOUR RATES
0C LINE
SELL CAR

Sample Copy Only

Note: Car companies that return rates via Direct Connect may elect to include rates for
other car types, in addition to the one requested. Some car companies may even
return multiple rates for a single car type. Similar to airline fares, car companies
may offer several rates with varying conditions or restrictions.

12

Cars Student Guide

Example #2 of Car Quote response

Example of response with rates displayed from the Sabre system database:
SL I.T.S.
LONDON HEATHROW

SHUTTLE IN
OPEN 0000-2359
07AUG MON
11A FRANCHISE LOCATION
10AUG THU
9A RENTAL
2DAYS 22HRS
--------------------------------------------------------------USD RATE/PLAN
KM
CHG
1 ECMN
38.19DP UNL
.00
2 ECAN R
49.10DP UNL
.00
--------------------------------------------------------------R RATE ON REQUEST
CURRENCY CONVERTED
- AMOUNT TOO LARGE
P DEPOSIT REQUIRED
PLAN D-DAILY E-WEEKEND W-WEEKLY M-MONTHLY B-BASE RATE
--------------------------------------------------------------CQ*R LINE RATE DETAILS AND RULES
CQ*P
LOCATION INFO IE.MAKES,EQUIPMENT,PAYMENT AND MORE
CQ*X
EXTRA DAY AND HOUR RATES
0C LINE
SELL CAR

Direct Connect notation, when applicable, appears in the header

Car rental location indicators appear in the header as follows:

Sample Copy Only

Indicator

AP TRANS ON
RNTL BUS ON
IN TERMINAL
SHUTTLE IN
SHUTTLE OFF

MULTSHUTTLE

CALLSHUTTLE
NON AIRPORT

Rental location is on airport property; transportation to rental

location is provided by airport shuttle
Rental location is on airport property; transportation to rental
location is provided by rental shuttle
Rental location is in airport terminal; rental vehicle location is
within walking distance
Rental location is in airport terminal; transportation to rental
vehicle is provided by rental shuttle
Rental location is off airport property; transportation to rental
location is provided by rental shuttle
Transportation to rental location is provided by both airport and
rental shuttle (airport provides shuttle to a consolidated rental
counter; then rental company provides shuttle to another location)
Customer must call car rental company and request transportation
to rental location
No shuttle provided for a non-airport location

Header also includes:

Hours of operation (OPEN)

CORPORATE or FRANCHISE location

Length of rental

13

Description

Car Quote response includes a DROP column when a different return city is
specified and identifies any applicable drop charge.

Cars Student Guide

Step 3 Check the Rules

Shoppers and Car Quote entries access rate rules and display only applicable rates, but it
is recommended that you check the rules display for miscellaneous items.
Entries to display rules
Description
Display rules from Shoppers Quote
Display rules from Car Quote

Format Example
CF*R(Shoppers Quote line number)
CF*R1
CQ*R(Car Quote line number)
CQ*R1

Example #1 of rules response

Example of rate rule detail returned via Direct Connect:
AL ALAMO
ORLANDO INTL

*DETAIL RETURNED VIA DIRECT CONNECT

IN-TERMINAL
OPEN 0000-2359
15APR FRI
2P CORPORATE LOCATION
22APR FRI
3P RENTAL
7DAYS 1HRS
RATE CODE 88W
ICAR -RATES IN USD
--------------------------------------------------------------RATE PLAN IN USD
MI APPLY
EQUALS
MI
WEEKLY
164.99
UNL 1
164.99
UNL
XTRA DAY
27.33
UNL
XTRA HOUR
13.33
UNL 1
13.33
UNL
SUBTOTAL
178.32
UNL
MANDATORY FEES AND TAXES
CONCESSION FEE RECOV CHRG 9.8 P
17.86
FL SCHRG/TIRE BAT FEE 2.05 USD/
16.40
LICENSE RECOUPMENT FEE .49 USD/
3.92
STATE TAX
14.07
--------------------------------------------------------------APPROX RENTAL COST
7DAYS 1HRS
230.57
UNL
--------------------------------------------------------------STANDARD WEEKLY
MINIMUM DAYS
- 5
GUAR RATE IS FOR 36 DAYS FROM BOOKING DATE
MISC BASE RATE DOES NOT INCLUDE SURCHARGES
BASE RATE DOES NOT INCLUDE TAXES
PICK-UP BY 00:00:00 REQUIRED
VEHICLE MUST BE RETURNED BY 14:00:00
A MINIMUM OF 5 DAYS WILL BE CHARGED
VEHICLE CAN BE RENTED FOR NO MORE THAN 28 DAYS
ALLOWED - RETURN TO SPECIFIED LOCATION ONLY
EXTRA DAY RATE APPLIES AFTER 7 DAYS
--------------------------------------------------------------NOTE-APPROXIMATE RENTAL CHARGES ARE BASED ON INFORMATION
AVAILABLE AT TIME OF BOOKING. CHARGES FOR OPTIONAL
SERVICES FUEL,INSURANCE,WAIVERS,ETC. ARE NOT INCLUDED.
ADDITIONAL FEES OR SURCHARGES MAY BE APPLIED AT THE TIME
OF RENTAL. CHARGES FOR ADDITIONAL OR UNDERAGE DRIVERS MAY
BE LEVIED IF APPLICABLE. SEE LOCAL POLICY FOR ADDITIONAL
INFORMATION AND RESTRICTIONS

Sample Copy Only

TO REDISPLAY RATES ENTER CF*

14

Cars Student Guide

Example #2 of rules response

Example of rate rule detail displayed from the Sabre system database:
AL ALAMO
ORLANDO INTL

*DETAIL RETURNED VIA DIRECT CONNECT

IN-TERMINAL
OPEN 0000-2359
15APR FRI
2P CORPORATE LOCATION
22APR FRI
3P RENTAL
7DAYS 1HRS
RATE CODE 88W
ICAR -RATES IN USD
--------------------------------------------------------------RATE PLAN IN USD
MI APPLY
EQUALS
MI
WEEKLY
164.99
UNL 1
164.99
UNL
XTRA DAY
27.33
UNL
XTRA HOUR
13.33
UNL 1
13.33
UNL
SUBTOTAL
178.32
UNL
MANDATORY FEES AND TAXES
CONCESSION FEE RECOV CHRG 9.8 P
17.86
FL SCHRG/TIRE BAT FEE 2.05 USD/
16.40
LICENSE RECOUPMENT FEE .49 USD/
3.92
STATE TAX
14.07
--------------------------------------------------------------APPROX RENTAL COST
7DAYS 1HRS
230.57
UNL
--------------------------------------------------------------STANDARD WEEKLY
MINIMUM DAYS
- 5
GUAR RATE IS FOR 36 DAYS FROM BOOKING DATE
MISC BASE RATE DOES NOT INCLUDE SURCHARGES
BASE RATE DOES NOT INCLUDE TAXES
PICK-UP BY 00:00:00 REQUIRED
VEHICLE MUST BE RETURNED BY 14:00:00
A MINIMUM OF 5 DAYS WILL BE CHARGED
VEHICLE CAN BE RENTED FOR NO MORE THAN 28 DAYS
ALLOWED - RETURN TO SPECIFIED LOCATION ONLY
EXTRA DAY RATE APPLIES AFTER 7 DAYS
--------------------------------------------------------------NOTE-APPROXIMATE RENTAL CHARGES ARE BASED ON INFORMATION
AVAILABLE AT TIME OF BOOKING. CHARGES FOR OPTIONAL
SERVICES FUEL,INSURANCE,WAIVERS,ETC. ARE NOT INCLUDED.
ADDITIONAL FEES OR SURCHARGES MAY BE APPLIED AT THE TIME
OF RENTAL. CHARGES FOR ADDITIONAL OR UNDERAGE DRIVERS MAY
BE LEVIED IF APPLICABLE. SEE LOCAL POLICY FOR ADDITIONAL
INFORMATION AND RESTRICTIONS

Sample Copy Only

TO REDISPLAY RATES ENTER CF*

15

Rules display includes:

Header
Rate section
Specific and miscellaneous rules
Car rental location indicators are the same as those shown on the corresponding
car companys Car Quote response, except that a location indicator does not
appear for a non-airport location.
For rule detail returned via Direct Connect, rate section includes:
Calculation of rate plan components
Any applicable drop charges
Mandatory charges
Approximate total price
Currency conversion information is provided, as appropriate

Cars Student Guide

Step 4 Book the Car

Use the same sell format to book from a Shoppers Quote or Car Quote response.
Sell from Shoppers or Car Quote
Description

Format Example

Sell from Shoppers Quote or Car

Quote

0C(rate response line number)

Include corporate discount number

0C3/CD-629438

Include airline frequent traveler number

0C2/FT-DL123456789

Include frequent renter ID number

0C3/ID-A675428

Include itinerary/invoice remarks

(maximum of 60 characters)

0C5/IR-RED 4 DOOR REQUESTED

Associate booking with a customer

name (if other than first name in PNR)

G
H

Specify drop-off location other than

pickup
Indicate arrival time (if pick-up time
differs from flight arrival or if no arrival
segment)
Indicate return time (if different from
flight departure or if no departure
segment)

0C1

0C1/NM-2.1

or 0C1/NM-JIM

SIMS
0C2/DO-SFO

or 0C2/DO-SFOC10

0C1/ARR-5P

or

0C1/ARR-1700

0C3/RET-9A

or

0C3/RET-0900

Sample Copy Only

I

0C2/GAX3700000218EXP 11 08-

Guarantee to a credit card

Request a written confirmation

0C2/W-

Include special information

0C4/SI-PREFERS TOYOTA CAMRY

Request special equipment

(maximum of 4 codes)

0C3/SQ-PHN-CST

Include multiple options

Sell multiple cars

0C42/DO-YVR/RET-2P

Redisplay all car segments in PNR

*IC

HILL

0C1/SQ-SKI/W-/SI-RQST WHITE
CAR

Example #1 of sell response

Example of sell response processed via Direct Connect:
SEG
HOURSREG FRI 0000-2359
*CORPORATE*
DIRECT CONNECT REQUEST PENDING
DIRECT CONNECT RESPONSE RECEIVED
CAR AL 15APR F HK1 MCO/22APR/ICAR/ARR-2P/RET-3P/R
/DCAL
G-USD164.99 UNL WY XD27.33 UNL XH13.33 UNL/BS-45123455/RC-88W/C
F-28740029CAR BOOKED - ALERO OR SIMILAR

16

Cars Student Guide

Example #2 of sell response

Example of sell response not processed via Direct Connect:
SEG
HOURSREG FRI 0800-2200

*CORPORATE*

AP field in car segment

Some car companies return an approximate total price as part of the car segment and
store it in the /AP- field, which may be returned at the car companys discretion.
Sabre ConnectedSM travel agents may delete the /AP- field, but cannot modify its
contents.
2 CAR AL 15APR F HK1 MCO/22APR/ICAR/ARR-2P/RET-3P/R
/DCAL
G-USD164.99 UNL WY XD27.33 UNL XH13.33 UNL/AP-USD230.57 UNL 7D
Y 1HR 52.25MC/BS-45123455/RC-88W/CF-28740029CAR BOOKED - ALERO OR SIMILAR

AP Field Component

Description

/AP-

Approximate total price field indicator

USD230.57

Total amount for length of rental

UNL

Total free mileage allowance calculated

7DY 1HR

Number of days/hours used to calculate price

52.25MC

Mandatory charges embedded in approximate total price

Sample Copy Only

Note: The change key symbol () preceding the currency code indicates that the car
company entered the information directly into the car segment.
Special equipment codes

17

Code

Description

Code

Description

ADL

Automatic door locks

NAV

Navigational system

BBS

Baby stroller

NSK

No smoking car

BST

Child seat/booster

PHN

Mobile phone

BYC

Bicycle rack

SBE

Seat belt extension

CBR

Citizens band radio

SIX

Six-passenger car

CCL

Cruise control

SKI

Ski rack only

CDP

CD player

SKR

Ski rack or box

Cars Student Guide

CSI

Child seat/infant

SKV

Ski equipped vehicle

CSR

Satellite radio

SNO

Snow chains

CST

Child seat/toddler

STR

Snow/winter tires

DVD

Rear seat DVD player

TAP

Cassette tape player

HCH

Hatchback

TRH

Trailer hitch

HCL

Hand control/left

TVI

Television

HCR

Hand control/right

VCR

VCR

LUG

Luggage rack

Note: Check the car companys policy for a specific rental location to determine which
special equipment they may offer.
Additional sell options
The following sell options provide the ability to request delivery/collection transactions

Sample Copy Only

and prepaid rentals directly through the car segment sell process.
Description

Format Example

Include billing number assigned by car vendor

0C1/BN-1234567890ABC

Include billing reference assigned by car vendor

0C3/BR-456IBM67900

Include customer address for mailing

documents, vouchers, confirmation
Include collection address where rental car
needs to be collected or picked up
Include customer phone number
Note: Hyphens not allowed within number
Include delivery address to which rental car
needs to be delivered
Include drivers license:

Country code and State/province

License number

Optional expiration information:

Hyphen

E

6-digit date (DDMMYY)

0C2/CAD-923 LOCKE
SEATTLE WA 98126 US
0C1/COL-428 ASH MIAMI FL
33139 US

C
D
E
F

0C3/CPH-4494112000
0C2/DEL-1216 DAVIS MIAMI
FL 33132 US

0C1/DL-USWAL0174923655
79274860-E250609

18

Cars Student Guide

Include agency or customer FAX number

Note: Hyphens not allowed within number

0C3/FX-4417962202

Include multiple sell options

0C2/DEL-1216 DAVIS MIAMI

FL 33132 US/COL-428 ASH
MIAMI FL 33139 US/CPH3056625214

Note: Check the applicable car companys Online Direct Reference System (DRS)
information to verify their participation in these types of transactions.
Fields returned by car company
When returning confirmation for a delivery/collection or prepaid transaction, a car
company may include any of the following fields in the returned car segment. Sabre
Connected travel agents cannot enter or modify these fields.
Description

Example of Returned Field

Delivery/collection fee associated with the

transaction, in addition to actual rental cost

/DCF-USD75.00

Delivery/collection comment used to relate

various types of information for the transaction

Sample Copy Only

C

D
E

Prepayment amount used to communicate

amount of the overall rental to be prepaid
Cancellation fee charged to the customer for
cancellation of a prepaid

Cancellation period within which the customer

may cancel a prepaid

/DCM-DEL COL FEE APPLIES

EACH WAY

/PPA-USD175.00
/XF-USD50.00

/XP-MUST CANCEL WITHIN 4

DAYS OF BOOKING

PNR requirement
Most car companies require that the passenger name field be present in the PNR before
the sell entry is made. If this information is missing for a car company that requires it, the
sell entry will return an error response. Enter the missing information specified in the error
response and resend the sell request, as shown below.
Format to resend
Description

Format Example

Resend sell request

0RCF(segment number)

Hint: Think of 0RCF as Retry

0RCF3

Confirmation

19

Cars Student Guide

Additional sell formats

Use these entries to sell a car without displaying a Shoppers Quote or Car Quote.
Description

Format Example

Short sell from itinerary

0CAR(car company)(car type)(arrival air segment

Note: Allows 2 or 4-letter car

number)/(return date)/RET-(return time)/(optional fields)

type code

Long/blind sell
Note: Requires 4-letter car
type code

0CARZRIC1/4SEP/RET-4P/ID-N4621
0CAR(car company)NN(number of cars)(city
code)(pick-up date)-(drop-off date)/(car type)/ARR(pick-up time)
/RET-(drop-off time)/(optional fields)
0CARZTNN1SEA4DEC-6DEC/ICAR/ARR-3P/RET-9A/
ID-CJ426V/SQ-PHN/SI-REQUEST 4DR

Note: Any of the optional car sell fields may be included.

Passive car bookings
Manually enter a car reservation that was booked outside of the Sabre system in order to

Sample Copy Only

have the car information print on the invoice/itinerary document.
Description

Format Example

0CAR(car company)GK(number of cars)(city

Manual sell entry

code)(pick-up date)-(return date)/(car type)/(optional

Note: Requires 4-letter car

fields)

type code

0CARZDGK1FRA14AUG-19AUG/SCAR/IR-CHILD
INFANT SEAT REQUESTED/RT-USD 159.00 UNL WY
/CF-6399483J2

Note: Any of the optional car sell fields may be included.

20

Cars Student Guide

Display Car Quote

A Car Quote may be displayed with or without a PNR present. The response will include
rates only for the specified car company at the rental location.
Car Quote entries
Description

Format Example
CQ(arrival segment)/(departure
segment) (car company)
CQ2/3ZD
CQ(arrival segment)(car company)(return date)-(return time)
CQ1ET-16JAN-10A
CQ(car company)(city)/(pick-up date)(return date)/(pick-up time)-(return
time)
CQZLSNN/1JUL-4JUL/2P-9A

Display Car Quote from PNR by arrival

and departure segments

Display Car Quote from PNR by arrival

segment only

Display Car Quote by pick-up city,

pick-up/return dates, and pick-up/
return times

Include four-letter car type qualifier

CQ1/2ZT/ICAR

Include two-letter car type qualifier

CQ1/2ZD/IC

Request multiple car types

(maximum of five car types)

CQ1/2ZR/SCAR,LCAR,PCAR
CQ1/2ZR/SC,LC,PC

Include pseudo vehicle qualifier

CQ2/3ZE/ACNV

Include rate category qualifier

CQEPLHR/6SEP-9SEP/1P-9A/C

Include rate plan qualifier

CQ1/2ZR/D

Include currency qualifier

CQZIFCO/2SEP-7SEP/9A-8AEUR

Include corporate discount number

CQZESEA/1JUN-4JUN/6P-9A/CD5724762

Include frequent renter ID number

CQ3/4ZI/ID-Z4783266

Include airline frequent traveler

number

CQZTYYZ/6APR-9APR/1P-8A/FTDL28467

Include multiple qualifiers

CQ1/2ZL/C/ICAR/CD-83225497

Redisplay last Car Quote response

CQ*

Sample Copy Only

F

Note: Use qualifiers in any order, except that a currency code must be last.

21

Cars Student Guide

Display Car Policy

The car policy provides information about a specific rental location for a particular car
company. Many questions can be answered by checking the car policy.
Car Quote entries
Description

Format Example

Display car policy from Shoppers

Quote

CF*P(Shoppers Quote line number)

Display car policy from Car Quote

CQ*P

Display policy by car company and city

Display corporate car policy

Redisplay last car policy record

CP*

Redisplay entire car policy record

CP**

CF*P2

CP*(car company)(city code)

CP*ZLSFO
CP*(car company)CORP
CP*ZDCORP

Sample Copy Only

Example of Car Policy response
AL
ALAMO
CORPORATE LOCATION

ORLANDO INTL

LOCATIONADDRESSLOCATIONORLANDO INTERNATIONAL AIRPORT

ONE AIRPORT BLVD
ORLANDO
FL
US
PHONELOCATIONFAX-

IN-TERMINAL
WALK TO VEHICLE

32809-7807

407-855-4170
407-855-6102

HOURSPICKUP HOURS ARE EFFECTIVE BEGINNING 15APR05

** HOLIDAY HOURS MAY VARY. PLEASE CALL 800-327-9633. **
OPEN 7 DAYS A WEEK

- 24 HOURS A DAY

SHUTTLE SERVICESALAMO COUNTERALAMO*S RENTAL COUNTERS ARE LOCATED ON LEVEL ONE IN

EITHER TERMINAL A OR B.
NO SHUTTLE IS NECESSARY. CARS ARE WITHIN WALKING
DISTANCE.
MAKESSEE CP*/SQ FOR SPECIAL EQUIPMENT
MAKES AND MODELS OF VEHICLES CANNOT BE GUARANTEED
MAKES AND MODELS NOTED MAY NOT BE AVAILABLE AT ALL
LOCATIONS. PLEASE CHECK AVAILABILITY.

Note: Response is a partial display.

22

Cars Student Guide

Car rental location indicator in the heading includes a matching description:

ON-AIRPORT

ON-AIRPORT

CAR RENTAL SHUTTLE PROVIDED

AIRPORT SHUTTLE PROVIDED

IN-TERMINAL

IN-TERMINAL

WALK TO VEHICLE

CAR RENTAL SHUTTLE PROVIDED

OFF-AIRPORT

OFF-AIRPORT

CAR RENTAL SHUTTLE PROVIDED

MULTIPLE SHUTTLES REQUIRED

OFF-AIRPORT

NON-AIRPORT

CALL FOR CAR RENTAL SHUTTLE

NO SHUTTLE PROVIDED

Selective car policy display items

If you do not need to view the entire car policy, you may use the topics, keywords, or
codes below to select which policy item(s) should be displayed.
Description

Code

Topic/Keyword

Additional driver

DR

ADDITIONAL

Additional fees

FEE

ADDITIONAL

Sample Copy Only

23

Additional services

SV

ADDITIONAL

Address information

AD

ADDRESS

Age requirements

AR

AGE

Coverages

COV

COVERAGES

Delivery/Pick-up

PD

DELIVERY

Drop off

DO

DROP

Fees information

FE

FEES

Fuel information

FL

FUEL

Geographic restrictions

GR

GEOGRAPHIC

Hours of operation

HR

HOURS

Insurance information

IN

INSURANCE

License requirements

LR

LICENSE

Location information

LOC

LOCATION

Makes of cars

MA

MAKES

Payment options

PY

PAYMENT

Phone information

PH

PHONE

Requirements and restrictions

REQ

REQUIREMENTS

Services offered

SER

SERVICES

Shuttle services

SS

SHUTTLE

Special equipment

SQ

SPECIAL

Surcharges

SC

SURCHARGES

Cars Student Guide

Tax information

TX

TAX

Vehicle provider

VP

VEHICLE

Waiver information

WA

WAIVER

Selective car policy display entries

To display only selected car policy information, simply add the applicable topic, keyword,
or code to the basic display entries. A maximum of five items may be specified.
Description
A
B
C
D

Display selected policy information by car

company and city
Display selected policy information from
Shoppers Quote
Display selected policy information from
Car Quote
Display selected policy information for all
items beginning with a specified letter
Display selected corporate policy

Format Example
CP*ZTMIA/DROP
CF*P2/MA/SQ
CQ*P/TAX/SHUTTLE/FUEL
CP*ZEYVR/P

Sample Copy Only

E
F

information
Redisplay only specified items for the last
car policy displayed
Redisplay all items beginning with a

specified letter for the last car policy

CP*ZRCORP/DO

CP*/INSURANCE/DROP

CP*/L

displayed
Note: Even if you only have a selective car policy display on your screen, the entry CP**
will redisplay the entire policy record.

24

Cars Student Guide

Display Extra Hour/Extra Day Rates

The extra hour/extra day display provides additional information for extra hour and/or
extra day charges that may apply to a rental.
Display from Shoppers or Car Quote
Description
A
B
C
D
E

For rate on specified line

For rates on multiple lines
For rates on range of
lines
For rates on line 1 and
lines 3 through 5
For rates on lines 2
through 4 and line 8
For rates on all lines of

CF Format Example

CQ Format Example

CF*X(Shoppers Quote

CQ*X(Car Quote line

line number)

number)

CF*X2

CQ*X2

CF*X1/2/4

CQ*X1/2/4

CF*X3-6

CQ*X3-6

CF*X1/3-5

CQ*X1/3-5

CF*X2-4/8

CQ*X2-4/8

CF*X

CQ*X

Sample Copy Only

F

the rate response

Appended to car segment

Extra hour/day charges will automatically be included in a sold car segment, as

applicable, and will print on the customers invoice/itinerary document. These charges
will also appear in a rules display, when offered.
Example of extra hour/ day response from CF
MONTREAL TRUDEAU

19AUG FRI
6P
21AUG SUN
4P RENTAL
1DAYS 22HRS
--------------------------------------------------------------CAD
XTRA DAY
MI
XTRA HOUR
MI
2*ZL NATIONAL ECAR
29.95
UNL
9.98
UNL
--------------------------------------------------------------* RATE RETURNED DIRECT CONNECT
R RATE ON REQUEST
CURRENCY CONVERTED
- AMOUNT TOO LARGE
--------------------------------------------------------------CF*R LINE RATE DETAILS AND RULES
CF*P LINE LOCATION INFO IE.MAKES,EQUIPMENT,PAYMENT AND MORE
CF* REDISPLAY RATES
0C LINE
SELL CAR

25

Cars Student Guide

Example of extra hour/ day response from CQ

ZL NATIONAL
MONTREAL TRUDEAU

*RATES RETURNED VIA DIRECT CONNECT

IN TERMINAL OPEN 0001-0100 0600-2359
19AUG FRI
6P CORPORATE LOCATION
21AUG SUN
4P RENTAL 1 DAYS 22HRS
WITH ZL YOUR CLIENTS GET MILES* POINTS* OR OTHER
BENEFITS
--------------------------------------------------------------CAD XTRA DAY
KM
XTRA HOUR
KM
1 ECAR
29.95
UNL
9.98
UNL
--------------------------------------------------------------ALL RATES RETURNED DIRECT CONNECT
R RATE ON REQUEST
CURRENCY CONVERTED
- AMOUNT TOO LARGE
--------------------------------------------------------------CQ*R LINE RATE DETAILS AND RULES
CQ*P
LOCATION INFO IE.MAKES,EQUIPMENT,PAYMENT AND MORE
CQ*
REDISPLAY RATES
0C
LINE SELL CAR

Drop Car at a Different Location

Sample Copy Only

Drop-off location information may be included in the rate request and sell entries.

Description

Format Example

Shoppers Quote referencing arrival

CF1/3

and departure air segments (segment

2 is ARNK)

Shoppers Quote specifying pick-up

B

and
drop-off airports
Car Quote referencing arrival and

CF(pick-up airport)-(drop-off airport)/

(pick-up date)-(drop-off date)/(pick-up
time)-(drop-off time)
CFCDG-NCE/2FEB-8FEB/9A-4P
CQ1/3ZI

departure air segments (segment 2 is

ARNK)
CQ(car company)(pick-up airport)-

Car Quote specifying pick-up and drop-

(drop-off airport)/(pick-up date)-(drop-

off airports

off date)/(pick-up time)-(drop-off time)

CQZDMIA-FLL/20FEB-27FEB/5P-2P

Sell car and include drop-off airport

0C1/DO-SJC

26

Cars Student Guide

Search for Non-Airport Rental Locations

When a customer is interested in rental locations other than the airport, you may search
for car rental locations that are near a given geographical point, such as a street address,
city name, postal code, hotel, national rail station, major point of interest, or an OAG
airport code.
Types of searches
Two action codes are used to search for car rentals near specific geographical points.
Search Type

Action Code

Description
Displays rental locations closest to

Car Location List

CLL

a specified geographical point. May

include multiple locations for a given car
company.
Shops rental locations closest to a
specified geographical point and includes

Car Location Shop

CLF

lowest approximate total price. Displays

Sample Copy Only

up to 5 locations per car company, if
requested.

CLL primary search qualifiers

Use the action code CLL (Car Location List) with these primary qualifiers to locate the
closest rental locations within a 10-mile (16-kilometer) radius of a given geographical
point, regardless of car company.

A
B

Description

Format Example

Locations closest to specified U.S.

CLL/S-(state code)/N-(city name)

city or town
Locations closest to specified non-

CLL/S-MO/N-ST LOUIS
CLL/C-(country code)/N-(city name)

U.S. city or town

Locations closest to U.S. point of
interest
/N- is optional
Locations closest to non-U.S. point of

CLL/C-FR/N-BAGNOLET

interest

interest)

/N- is optional

CLL/C-GB/P-HYDE PARK
CLL/S-(state code)/N-(city name)/A-

Locations closest to specified U.S.

(street address)

address

CLL/S-CA/N-FRESNO/A-4509

CLL/S-(state code)/P-(point of interest)

CLL/S-IL/P-SEARS TOWER
CLL/C-(country code)/P-(point of

RIVERSIDE RD
27

Cars Student Guide

Description

Format Example
CLL/C-(country code)/N-(city name)/A-

Locations closest to specified non-

(street address)

U.S. address

CLL/C-IT/N-ROME/A-VIA MERULANA
278

Locations closest to specified U.S.

G

postal code
Postal code accepts spaces/

CLL/S-(state code)/Z-(postal code)

CLL/S-AZ/Z-85281

periods but no hyphens

Locations closest to specified nonH

U.S. postal code

CLL/C-(country code)/Z-(postal code)

Postal code accepts spaces

CLL/C-CA/Z-V6E1C4

/periods but no hyphens

Locations closest to specified U.S.
national rail station
Hyphen accepted in rail station

CLL/S-(state code)/N-(city name)/R(national rail station)

Sample Copy Only

I

name as applicable

To specify wildcard as rail station

name, use /R-***
Locations closest to specified nonU.S. national rail station

Hyphen accepted in rail station

name as applicable

To specify a wildcard as the rail

station name, use /R-***
Locations closest to a hotel using
K

hotel segment number

No additional primary search

CLL/S-TX/N-DALLAS/R-AMTRAKDALLAS

CLL/C-(country code)/N-(city name)/R(national rail station)

CLL/C-IT/N-SIGNA/R-STAZIONE DI
SIGNA

CLL/H-S(hotel segment number)

CLL/H-S2

qualifiers are permitted

Locations closest to a hotel using

hotel property number

CLL/H-(hotel property number)

No additional primary search

CLL/H-27299

qualifiers are permitted

May include hotel chain code prior

M
N

to property number
Locations closest to specified OAG

CLL(3-letter OAG code)

code
Locations closest to air segment

CLLBOS
CLL(segment number)

destination city

CLL2

28

Cars Student Guide

Tips for using search qualifiers

The more precise the input, the better the search result

Avoid punctuation when entering geographical points, except as specified

For Canadian searches by city name/address, include province code in /S-

field in addition to the country code (/C-) field

Example of CLL response

RATES CQ*LINE NBR/DDMMM-DDMMM/TIME-TIME
POLICY CP*LINE NBR
SELL
0C LINE NBR/DDMMM-DDMMM/CARTYPE/ARR-TM/RET-TM/RC-BEST
DIS/DIR-MI
1 ZI ROMC010 R1U ROMA DOWNTOWN
0.2 S
VIA URBANA 177
ROMA, IT
2 EP ROMX001 ROMX001 ROME TERMINI RRS
0.2 E
ALA TERMINI BINARIO 24
VIA MARSALA 29
ROME, IT
3 ZL ROMC002 ROMC02 ROME TOWN CENTRE
0.2 E
FS STAZIONE TERMINI
SERVICED BY MAGGIORE RENT SPA
ROME, IT
4 AD FCOC922 FCOC922 SVC BY LOCAUTO TIRR
0.2 E
ROMA STAZIONE TERMINI
MULTISERVICE AREA INSIDE FS TERMINI STN
ROME, IT
5 AL ROMC072 ROMC72 ROME STAZIONE
0.2 E
STAZIONE TERMINI
SERVICED BY MAGGIRE RENT SPA
ROME, IT
6 ZT ROMC003 RO3 ROME STAZIONE TERMINI
0.3 SE
VIA GIOLITTI N16
ROME, IT

Sample Copy Only

Note: If distance is not available, the code NA appears instead of the distance and
direction.
CLL miscellaneous entries

A
B
C

Description

Format Example

Redisplay car location list

CLL*

Display item from car location similar

CLL*(item number)

name list

CLL*4

Redisplay CLL similar name list

CLL**
CQ*(location list line number)/(pick-

Display car quote from car location list

up date)-(return date)/(pick-up time)(return time)

CQ*3/15NOV-19NOV/5P-10A

29

Cars Student Guide

Description

Format Example

Display car policy from car location

CP*(line number)

list

CP*3
0C(location list line number)/(pick-up
date)-(return date)/(car type)/ARR-(pick-

Sell directly from car location list

up time)/RET-(return time)/RC-BEST
0C3/2JUL-7JUL/ICAR/ARR-4P/RET-1P/
RC-BEST

CLF primary search qualifiers

Use the action code CLF (Car Location Shop) with these primary qualifiers to locate
and shop the closest rental locations within a 10-mile (16-kilometer) radius of a given
geographical point.
Description

Format Example
CLF/S-(state code)/N-(city name)/(pick-up
date)-(return date)/(pick-up time)-(return

Sample Copy Only

A

Locations closest to specified U.S.

city or town

time)

CLF/S-FL/N-KISSIMMEE/7SEP-9SEP/1P-

1P
CLF/C-(country code)/N-(city name)/(pick-

Locations closest to specified nonU.S. city or town

up date)-(return date)/(pick-up time)(return time)

CLF/C-IT/N-SORRENTO/7SEP-9SEP/1P1P
CLF/S-(state code)/P-(point of interest)/

Locations closest to U.S. point of

(pick-up date)-(return date)/(pick-up

interest

time)-(return time)

/N- is optional

CLF/S-IL/P-SEARS TOWER/7SEP-9SEP/
1P-1P
CLF/C-(country code)/P-(point of

Locations closest to non-U.S. point

interest)/(pick-up date)-(return date)/

of interest

(pick-up time)-(return time)

/N- is optional

CLF/C-FR/P-EIFFEL TOWER/7SEP-9SEP/
1P-1P
CLF/S-(state code)/N-(city name)/A-

Locations closest to specified U.S.

address

(street address)/(pick-up date)-(return

date)/(pick-up time)-(return time)

CLF/S-MA/N-BOSTON/A-110
HUNTINGTON AVE/27SEP-29SEP/1P-1P
30

Cars Student Guide

Description

Locations closest to specified nonU.S. address

Locations closest to specified U.S.

postal code
Postal code accepts spaces/
periods but no hyphens

Locations closest to specified nonU.S. postal code

Postal code accepts spaces/
periods but no hyphens
Locations closest to specified U.S.
national rail station
Cannot be last primary qualifier if
combined with drop-off location
Hyphen accepted in rail station
name as applicable
To specify wildcard as rail station
name, use /R-***
Locations closest to specified nonU.S. national rail station
Cannot be last primary qualifier if
combined with drop-off location
Hyphen accepted in rail station
name as applicable
To specify wildcard as rail station
name, use /R-***
Locations closest to a hotel using
the hotel segment number
No additional primary search
qualifiers are permitted
Locations closest to a hotel using
the hotel property number
No additional primary search
qualifiers are permitted
May include hotel chain code prior
to the property number

Format Example
CLF/C-(country code)/N-(city name)/A(street address)/(pick-up date)-(return
date)/(pick-up time)-(return time)
CLF/C-DE/N-FRANKFURT/AHOCHSTRASSE 4/27SEP-29SEP/1P-1P
CLF/S-(state code)/Z-(postal code)/(pickup date)-(return date)/(pick-up time)(return time)
CLF/S-WA/Z-98109/27SEP-29SEP/1P-1P
CLF/C-(country code)/Z-(postal code)/
(pick-up date)-(return date)/(pick-up
time)-(return time)
CLF/C-GB/Z-SW7 4QH/11OCT-13OCT/
1P-1P
CLF/S-(state code)/N-(city name)/R(national rail station)/(pick-up date)(return date)/(pick-up time)-(return time)
CLF/S-IL/N-CHICAGO/R-UNION STATION
/27SEP-29SEP/1P-1P

Sample Copy Only

I

31

CLF/C-(country code)/N-(city name)/

R-(national rail station)/(pick-up date)(return date)/(pick-up time)-(return time)
CLF/C-GB/N-THWAITES/R-KEIGHLEY/
27SEP-29SEP/1P-1P

CLF/H-S(hotel segment number)/(pick-up

date)-(return date)/(pick-up time)-(return
time)
CLF/H-S2/27SEP-29SEP/1P-1P
CLF/H-(hotel property number)/(pick-up
date)-(return date)/(pick-up time)-(return
time)
CLF/H-55581/27SEP-29SEP/1P-1P

Cars Student Guide

Example of CLF response

CLF/S-FL/N-KISSIMMEE-MCO/27SEP-29SEP/1P-1P
LOCATIONS FOUND - SEARCHING FOR BEST RATES AVAILABLE
KISSIMMEE
27SEP TUE
1P
MCO
29SEP THU
1P RENTAL
2DAYS 0HRS
--------------------------------------------------------------USD RATE/PLAN MI/KM
CHG
APPROX
1*ZD BUDGET
ICAR
39.99D
UNL
.00
90.91
ISMC001 KISSIMMEE FLORIDA
0.8 N
302 W VINE ST
PEPBOYS
KISSIMMEE, FL US
2*ZR DOLLAR

ECAR
26.92D
UNL
.00
ISMC01 KISSIMMEE WEST
5995 WEST IRLO BRONSON HIGHWAY
KISSIMMEE, FL US

3*ZI AVIS

ICAR
48.99D
UNL
LB3 HILTON HOTEL
1751 HOTEL PLAZA BLVD
LAKE BUENA VISTA, FL US

.00

62.37
7.0 NW

119.05
8.5 NW

Sample Copy Only

4*AL ALAMO

ECAR
48.37D L UNL
ORLR76 ECONO LODGE MAINGATE
7514 WEST HIGHWAY 192
KISSIMMEE, FL US

.00

5 ZE HERTZ

ECAR
30.99D
UNL
ORLS20 KISSIMMEE CENTRAL HLE
202 DYER BLVD
KISSIMMEE, FL US

.00

107.42
9.5 W

1.7 W

--------------------------------------------------------------* RATE RETURNED DIRECT CONNECT

R RATE ON REQUEST
CURRENCY CONVERTED
- AMOUNT TOO LARGE
P DEPOSIT REQUIRED
G GUARANTEE REQUIRED
C CONTRACT RATE
L INCLUSIVE RATE
PLAN CHANGED BY ASSOCIATE
PLAN D-DAILY E-WEEKEND W-WEEKLY M-MONTHLY B-BASE RATE
--------------------------------------------------------------CLF*R LINE RATE DETAILS AND RULES
CLF*P LINE LOCATION INFO IE.MAKES,EQUIPMENT,PAYMENT AND MORE
CLF*LINE
CAR ASSOCIATE SPECIFIC RATES
CLF*L
CAR LOCATION LIST OF ALL RENTAL LOCATIONS
0C LINE
SELL CAR

32

Cars Student Guide

CLF miscellaneous entries

A
B
C

Description

Format Example

Redisplay car location shop

CLF*

Display item from car location shop

CLF*(item number)

similar name list

Redisplay car location shop similar

CLF*2

name list

Display a CLL from last CLF response

Sell from car location shop response

CLF**
CLF*L
0C(line number)
0C2

CLL/CLF optional search qualifiers

The following optional search qualifiers may be used in either a CLL or CLF entry.
Description

Format Example

Sample Copy Only

CLL/(primary search qualifiers)/D-(distance and/

Specify distance/direction to

or direction)

override the distance default

CLL/S-CO/N-AURORA/A-3200 PARKER RD/D-

of 10 miles/16 kilometers

5NW

Distance may be entered

CLF/(primary search qualifiers)/(pick-up date)-

as 0-200 and direction as

(return date)/(pick-up time)-(return time)/D-

N, S, E, W, NE, NW,

(distance and/or direction)

SE or SW.

CLF/S-AZ/N-PHOENIX/A-7401 N SCOTTSDALE

Override the unit of

RD /27SEP-29SEP/1P-1P/D-5W
CLL/(primary search qualifiers)/DM-(MI or KM)

measurement set in the

CLL/C-DE/N-COLOGNE/DM-KM

agencys Travel Journal

CLF/(primary search qualifiers)/(pick-up date)-

Record (TJR)

(return date)/(pick-up time)-(return time)/DM-(MI

Change from MI to KM or

or KM) CLF/C-NO/N-OSLO/1JUL-6JUL/1P-1P/

KM to MI

DM-MI
CLL/(primary search qualifiers)-(car company),
(car company)

Include one or more car

companies

CLL/S-FL/N-KISSIMMEE-ZE,ZI
CLF/(primary search qualifiers)/(pick-up date)(return date)/(pick-up time)-(return time)-(car
company),(car company)
CLF/S-TX/P-NASA/27SEP-29SEP/1P-1P-ZE,ZD

33

Cars Student Guide

Exclude one or more car

companies
D

Cannot be used
immediately following a
rail station qualifier in a
CLL entry

CLL/(primary search qualifiers)-X-(car company),

(car company)
CLL/S-FL/N-KISSIMMEE-X-ZE,ZI
CLF/(primary search qualifiers)/(pick-up date)(return date)/(pick-up time)-(return time)-X-(car
company), (car company)
CLF/S-TX/P-NASA/27SEP-29SEP/1P-1P-X-ZE,ZD

Note: If few or no car locations are displayed, increase the distance radius from the
default. More locations may appear as the distance radius is expanded.
CLF optional search qualifiers
The following optional search qualifiers may be used only in a CLF entry.

Description

Format Example

Order the response by

approximate total price,
from lowest to highest,
instead of by distance
Specify a drop-off location
Drop-off may be airport
location only
Drop-off code follows
primary qualifiers and
precedes dates

CLF/(primary search qualifiers)/(pick-up date)(return date)/(pick-up time)-(return time)/PRICE

CLF/C-DE/N-FRANKFURT/A-HOCHSTRASSE 4
/27SEP-29SEP/1P-1P/PRICE

Request multiple locations

(maximum 5) per car
company when no car
companies are specified

CLF/(primary search qualifiers)/(pick-up date)-

Request multiple locations

(maximum 5) per car
company when car
companies are specified

(return date)/(pick-up time)-(return time)-(car

Sample Copy Only

B

CLF/(primary search qualifiers)-(drop-off location

code)/(pick-up date)-(return date)/(pick-up time)(return time)
CLF/S-FL/N-KISSIMMEE-MCO/7SEP-9SEP/1P-1P

(return date)/(pick-up time)-(return time)/M(number of locations)

CLF/C-ES/N-MADRID/4OCT-9OCT/4P-11A/M-5
CLF/(primary search qualifiers)/(pick-up date)company),(car company),(car company)/M(number of locations)
CLF/C-ES/N-MADRID/4OCT-9OCT/2P-9AZE,ZI,ZL /M-2

Specify car type(s)

Accepts maximum of ten
2 or 4-letter codes or one
pseudo code
May not combine
2-letter, 4-letter and
pseudo codes

CLF/(primary search qualifiers)/(pick-up date)(return date)/(pick-up time)-(return time)/(car

type),(car type),(car type)
CLF/H-S3/27SEP-29SEP/1P-1P/

CCAR,ECAR,ICAR

34

Cars Student Guide

Description

Format Example
CLF/(primary search qualifiers)/(pick-up date)-

Specify rate plan

(return date)/(pick-up time)-(return time)/(rate

plan code)
CLF/C-FR/P-EIFFEL TOWER/7SEP-9SEP/1P-1P/D
CLF/(primary search qualifiers)/(pick-up date)-

Specify rate category

(return date)/(pick-up time)-(return time)/(rate

category code)
CLF/S-WA/Z-98109/27SEP-29SEP/1P-1P/C
CLF/(primary search qualifiers)/(pick-up date)-

Specify frequent renter ID

number

(return date)/(pick-up time)-(return time)/ID-(car

company) (ID number),(car company)(ID number)
CLF/H-55581/27SEP-29SEP/1P-1P/ID-ZE1234,
ZL5678
CLF/(primary search qualifiers)/(pick-up date)(return date)/(pick-up time)-(return time)/CD-

Specify corporate discount

(car company) (CD number),(car company)(CD

number

number)

Sample Copy Only

I

CLF/H-55581/7SEP-9SEP/1P-1P/CD-ZE1234,
ZL5678
CLF/(primary search qualifiers)/(pick-up

Specify currency of the

date)-(return date)/(pick-up time)-(return

display

time)(currency code)

CLF/H-S2/27SEP-29SEP/1P-1PEUR
Car Quote request
If you know the non-airport location codes, you may use these formats to display a Car
Quote for a specific car company at a specified non-airport rental location.
Description

Format Example
CQ(car company)(pick-up city)(non-airport

Request car quote for pick-up at a

location code)/(pick-up date)-(return date)/(pick-

specific non-airport location

up time)-(return time)

Request car quote for pick-up at a

specific non-airport location with
drop-off at a specific non-airport
location

35

CQZDFRAC003/23SEP-30SEP/9A-2P
CQ(car company)(pick-up city)(non-airport
location code)-(return city)(non-airport location
code)/(pick-up date)-(return date)/(pick-up time)(return time)
CQZEMIAN030-TPAW005/21AUG-25AUG/6P-1P

Cars Student Guide

Additional Searches for Non-Airport Locations

For countries where geographical searches at an address level are not supported, use a
Shoppers Quote (CF) or Car Quote Location (CQL) entry to search for non-airport rental
locations.
Location codes
The location codes below identify a general search area for a given city.
Code

Description

Code

Description

City

North

Resort

South

Port/Ferry

East

Rail

West

Hotel

Sample Copy Only

Shoppers Quote request

Use the Shoppers Quote entries if you need to compare rates for all car companies
located in a specific area.
Description

Request car rentals located

in a specific location
Request car rentals located
in a specified direction from
the referenced city code

Format Example

CF(arrival segment)/(departure segment)(location code)

CF1/2-R
CF(arrival segment)/(departure segment)(location code)
CF1/2-N

Request car rentals located

in a specific direction from
referenced city code, with
optional qualifiers

CF(arrival segment)/(departure segment)-

Request car rentals located

in a specific direction of
specified city code

CF(pick-up city)-(location code)/(pick-up date)-

Request car rentals located

near a specified location
of a city with drop-off at a
different location

(location code)/(car type)/(qualifier)/(qualifier)

CF1/2-N/ICAR/W/C
(return date)/(pick-up time)-(return time)
CFWAS-S/30NOV-2DEC/2P-8P
CF(pick-up city)-(location code)-(drop-off city)/
(pick-up date)-(return date)/(pick-up time)-(return
time)

CFROM-W-FCO/12JUN-19JUN/1035A-850P

36

Cars Student Guide

CQL entries
Use the Car Quote Location entries if you are looking for a specific car companys nonairport locations.
Description
A

D
E

Format Example

List all rental locations for a

car company in arrival city
of specified segment
List rental locations for a car
company by area in arrival
city of specified segment
List all rental locations for
a car company in specified
city
List rental locations for a car
company in a specific area
of the requested city
Redisplay the last CQL list

CQL(arrival segment number)(car company)

CQL2ZR
CQL(arrival segment number)(car company)/
(location code)
CQL1ZT/S
CQL(car company)(city code)
CQLEPCPT
CQL(car company)(city code)/(location code)
CQLZISAO/C
CQ*0

Sample Copy Only

Example of CQL response

ZI - AVIS
RATES CQ*LINE NBR/DDMMM-DDMMM/TIME-TIME
POLICY CP*LINE NBR
SELL
0C LINE NBR/DDMMM-DDMMM/CARTYPE/ARR-TM/RET-TM/RC-BEST
CITY LOCATION NAME/ADDRESS
1 SAO C002
A7B ALPHAVILLE DOWNTOWN
ALAMEDA ARAGUAIA 400
BARUERI
2 SAO C005
S70 RUA CLELIA 1500
RUA CLELIA 1500
SAO PAULO, SP
END OF DISPLAY

CQL miscellaneous entries

The entries to display additional information or sell a car directly from a Car Quote
Location list are the same as those used with the CLL response.
Description
Display a Car Quote from a
Car Quote Location (CQL) list
Display car policy from a Car
Quote Location (CQL) list
Sell directly from a Car Quote
Location (CQL) list
37

Format Example
CQ*(CQL line number)/(pick-up date)-(return date)/
(pick-up time)-(return time)
CQ*3/15NOV-19NOV/1000-1300
CP*(CQL line number)
CP*2
0C(CQL line number)/(pick-up date)-(return date)/(car
type)/ARR-(pick-up time)/RET-(return time)/RC-BEST
0C3/18JUL-23JUL/ICAR/ARR-4P/RET-1P/RC-BEST

Cars Student Guide

Change the Shoppers Quote or Car Quote Response

A Shoppers Quote or Car Quote response may be changed to reflect new information
without having to retype the entire rate request.
Description

CF Format Example

CQ Format Example

Change rate plan

CF*D

CQ*D

Change rate category

CF*/A

CQ*/C

Change car type

CF*/LCAR

CQ*/SCAR

Change to multiple car types

CF*/SCAR,PCAR,LCAR

CQ*/IC,CC

Change car company

F
G
H
I

Change to multiple car

companies
Change car company and car
type
Change to multiple car types
and multiple car companies
Change to pseudo vehicle type
and multiple car companies
Change currency of rates
displayed

CQ*-ZL
CF*-ZD,ZR,ZT
CQ*-ZA/ICAR
CF*/EC,CC,ICZA,ET,ZS
CF*/ACNV-AL,ZE,ZI

Sample Copy Only

J

CF*CAD

CQ*JPY

Change pick-up date

CF*/5JUN

CQ*/2OCT

Change return date

CF*-8JUN

CQ*-6OCT

Change pick-up and return dates

CF*/5JUN-8JUN

CQ*/2OCT-6OCT

Change pick-up time

CF*/130P

CQ*/4P

Change return time

CF*-9A

CQ*-11A

Change pick-up and return times

CF*/1330-0900

CQ*/1600-1100

Change pick-up date and time

CF*/5JUN/130P

CQ*/2OCT/4P

Change return date and time

CF*-8JUN-9A

CQ*-6OCT-11A

Change pick-up/return dates,

times
Change corporate discount
numbers
Change frequent renter ID
numbers

CF*/5JUN-8JUN/130P9A
CF*/CDZI4321,ZT9876
CF*/IDZE4321,ZD9876

CQ*/2OCT-6OCT/
4P-11A

Change pick-up city

CF*LHR

CQ*MAD

CF*SJC-SFO

CQ*CDG-NCE

CF*PAR-E

CQ*SFOC002

CF*MIA-N-TPA

CQ*MIAC002TPAS001

S
T
U
V
W
X
Y

Change pick-up and drop-off

city
Change pick-up to non-airport
location
Change pick-up to non-airport
location with drop-off at a
different location

CQ*/CD-1234
CQ*/ID-5678

38

Cars Student Guide

Modify Car Segments

You may modify an existing car segment by adding, changing, or deleting data. However,
modification may not be used to change the car company or rental city.
Additional modification fields
In addition to the optional fields available for use in the initial car sell entry, these fields
may be used to modify information in a car segment.
Description

Format Example

Car type

/CT-SCAR

Number of cars

/NC-2

Pick-up date

/PD-24APR

Return date

/RD-28APR

Modify format

Sample Copy Only

All modification entries begin with CM, followed by the PNR car segment number and the
field(s) being changed.

CM

Car Modification

Car segment number

/CT-ICAR

Field to be changed

Change or add data

Description
A
B

D
E

Modify segment to include frequent renter number

(ID)
Modify segment for different car type (CT) and
number of cars (NC)
Modify segment with new pick-up date (PD),
arrival time (ARR), return date (RD), and return
time (RET)
Modify segment to include new drop-off city (DO),

Format Example
CM2/ID-AB264J
CM3/CT-SCAR/NC-2
CM2/PD-6JUL/ARR-2P/RD9JUL/RET-9A
CM4/DO-MSY/SQ-PHN

special equipment (SQ) and special information (SI) /SI-REQUEST 2 DOOR

Modify segment to include customer phone (CPH)

CM2/CPH-4494113000

Note: Modification of some fields may affect the rate that applies to the rental. When a
car company responds to a modification, the car segment may include a new rate
and/or confirmation number.

39

Cars Student Guide

Delete data
Description
A
B
C
D

Format Example

Modify segment to delete the special equipment

(SQ)
Modify segment to delete the invoice/itinerary

CM3/SQCM4/IR-/SI-

remarks (IR) and the special information (SI)

Modify segment to delete the delivery address

CM3/DEL-/COL-

(DEL) and the collection address (COL)

Modify segment to add the frequent renter

CM2/ID-AB466K/DO-

number (ID) and delete the drop-off location (DO)

Additional Information
Topic

Type of Information
Encode car company name

Format Example
W/-CR(car company name)
W/-CRAVIS
W/CR*(car company code)

Sample Copy Only

A

Encode/ Decode

Decode car company code

Help Screens

PromoSpotsSM
C

promotional
offers

Cancel Cars

W/CR*ZI

Shoppers Quote help

CFH

Car Quote help

CQH

Car policy help

CPH

Display PromoSpots detail

JP*(line number)

from Shoppers Quote

JP*1

Cancel a specific PNR car

X(segment number)

segment
Cancel all car segments in

X2

a PNR

XIC

40

Cars Student Guide

Format Finder Help System

The Format FinderSM help system displays Sabre system formats and procedures. If you
are using the MySabre portal or Sabre for Windows, launch Format Finder by pressing
Ctrl+Z; if you are accessing the help system from the Agency eServices Web site, under
the Support tab, click Format Finder. Then click Format Finder online.
You can find the desired information in Format Finder by using the Search feature or the
Table of Contents. The following table suggests the most efficient ways to access the
relevant information in Format Finder.
Most of the topics in this curriculum are located in the Format Finder feature on the main
Table of Contents under the book Cars (unless noted below).
Curriculum Topic

Table of Contents

Shoppers Quote

Sub-Book in the
Table of Contents

Search

Request Car Shop

Request Car Shop

Sample Copy Only

Car Quote

Request Car Quote

Display Car Policies

Check Rules

and Rules

Book Cars

Request Car Quote

Display Rules

Sell Cars

Sell Car

Display Car Policies

Display Car Vendor

Extra Hour/Day

and Rules
Display Car Policies

Policies
Display Car Extra

Rates

and Rules

Hours Fees
Request Car Shop

Different Drop

Request Car Shop

Rate

Location

Request Car Quote

Request Car Quote

Non-Airport

Display Car

Locations

Locations

Car Policy

Rate
Car Locations
Request Car Shop
Change Rate

Request Car Shop

Rate Modify

Displays

Request Car Quote

Request Car Quote

Rate Modify

Modify Car

Modify Car

Segments

Segments
Decode Formats

Encode/Decode

41

Encode Decode

Encode Formats

Modify

Cars Student Guide

Other References

DU Tables:
Description

Format Example

Display car company names/codes

DU*/CAR/VENDOR

Display car types/codes

DU*/CAR/TYP

Display car special equipment codes

DU*/CAR/EQP

Display car information (all of the above)

DU*/CAR

Sabre Online Direct Reference System (DRS) available at

http://eServices.Sabre.com

From the Business Tools menu, click Direct Reference System

Select the supplier type (Car) using the link on left side of screen

Use the drop-down menus on left side of screen to select:

Specific Travel Supplier Name (i.e. Avis, Enterprise, etc.)

Specific Category of information to view (i.e. Commission, etc.)

Sample Copy Only

Click the Submit button

Car Rental Community available at http://eServices.Sabre.com

From the Business Tools menu, click Communities
Then click the link for Car Rental

Daily news and information in the Bulletin Updates section on the home page of
Agency eServices at eservices.sabre.com.

Format Quick References at http://eServices.Sabre.com under the Training

menu.

Additional training and references in Personal TrainerSM education software.

Personal Trainer is available on the Web at http://eServices.Sabre.com
under the Training menu.

42

Cars Student Guide

Quick Reference
Four Easy Steps
Shop for cars
Look at Car Quote for a specific car
company

CF1/2

CFMAD/2JUN-5JUN/5P-9A

CF*3

Check the rules

CF*R3

Sell a car

0C1

CQ*R3

Shoppers Quote
Shop for cars using optional qualifiers

CFLHR/2FEB-4FEB/2P-9A/IC/D/C/UNGBP

Shop for cars using arrival segment

CF1-12OCT-3P

Shop for specific car companies/multiple

car types
Shop for cars and include drop-off airport

CFSEA/1JUN-3JUN/2P-9A-ZL,ET,ZR/CC,IC
CFCDG-NCE/20FEB-27FEB/9A-10P

Sample Copy Only

Car Quote

Display Car Quote using segments

CQ2/3ZD

Display Car Quote using arrival segment

CQ1ET-16JAN-10A

Display Car Quote using city, dates, and

times
Display Car Quote using optional

qualifiers
Display Car Quote and include drop-off
airport
Display Car Quote from a CQL or CLL

CQZLSNN/1JUL-4JUL/2P-9A

CQ1/2ZE/SCAR,LCAR/D/CCAD
CQZDMIA-FLL/20FEB-27FEB/9A-10P
CQ*3/15NOV-19NOV/5P-10A

Sell Car
Sell car including optional fields

0C1/SQ-SKI/W-/SI-PREFERS WHITE CAR

Sell multiple cars

0C12

Sell car directly from a CQL or CLL

0C3/1JUL-3JUL/ICAR/ARR-4P/RET-1P/RCBEST

Short sell car from itinerary

0CARZRIC1/4SEP/RET-4P/ID-N4621

Long/blind sell car

Enter car sold outside of the Sabre
system
43

0CARZTNN1LHR4DEC-6DEC/ICAR/ARR3P/
RET-9A/ID-CJ426V/SQ-PHN/SI-RQST 4DR
0CARZDGK1FRA14AUG-19AUG/SCAR/
RT-USD
159.00 UNL WY/CF-6399483J2

Cars Student Guide

Extra Hour/Extra Day Rates

Display for rate on specified line of rate
response
Display for rates on multiple lines of rate
response
Display for rates on all lines of rate
response

CF*X2

CQ*X2

CF*X1/3-5

CQ*X1/3-5

CF*X

CQ*X

Display car policy from rate display

CF*P3

CQ*P

Display car policy by car company and

CP*ZEYUL

city
Display corporate car policy

CP*ZDCORP

Display car policy from a CQL or CLL

CP*2

Display selected car policy information

CF*P2/MA/SQ

Redisplay last car policy record

CP*

Redisplay entire car policy record

CP**

Redisplay specified items for last car

CP*/INSURANCE/DROP

Car Policy

CQ*P/MA/SQ

Sample Copy Only

policy

Car Location List (CLL)

Display locations near U.S. city

CLL/S-MO/N-ST LOUIS

Display locations near non-U.S. city

CLL/C-FR/N-BAGNOLET

Display locations near U.S. point of interest

CLL/S-IL/P-SEARS TOWER

Display locations near non-U.S. point of

interest
Display locations near U.S. address

CLL/C-GB/P-HYDE PARK
CLL/S-CA/N-FRESNO/A-459 RIVERSIDE RD

Display locations near non-U.S. address

CLL/C-IT/N-ROME/A-VIA MERULANA 278

Display locations near U.S. postal code

CLL/S-AZ/Z-85281

Display locations near non-U.S. postal code

CLL/C-CA/Z-V6E1C4

Display locations near U.S. national rail

station
Display locations near non-U.S. national
rail station
Display locations near hotel by segment
number
Display locations near hotel by property
number
Display locations near given OAG code
Display locations near air segment
destination city

CLL/S-TX/N-DALLAS/R-AMTRAK-DALLAS
CLL/C-IT/N-SIGNA/R-STAZIONE DI SIGNA
CLL/H-S2
CLL/H-27299
R

CLLBOS
CLL2
44

Cars Student Guide

Display locations and specify distance/

direction
Display locations/override unit of
measurement
Display locations/include specific car
companies
Display locations/exclude specific car
companies
Display item from car location similar
name list

CLL/S-CO/N-AURORA/A-320 OAK LN/D-5N

CLL/C-DE/N-COLOGNE/DM-KM
CLL/S-FL/N-KISSIMMEE-ZE,ZI
CLL/S-FL/N-KISSIMMEE-X-ZE,ZI
CLL*4

Redisplay car location similar name list

CLL**

Redisplay car location list

CLL*

Car Location Shop (CLF)

Shop locations near U.S. city

CLF/S-FL/N-KISSIMMEE/7SEP-9SEP/1P-1P

Shop locations near non-U.S. city

CLF/C-IT/N-SORRENTO/7SEP-9SEP/1P-1P

Shop locations near U.S. point of interest

CLF/S-IL/P-SEARS TOWER/7SEP-9SEP/1P1P
CLF/C-FR/P-EIFFEL TOWER/7SEP-9SEP/1P-

Sample Copy Only

Shop locations near non-U.S. point of
interest
Shop locations near U.S. address

Shop locations near non-U.S. address

Shop locations near U.S. postal code

Shop locations near non-U.S. postal code

Shop locations near U.S. national rail
station
Shop locations near non-U.S. national rail
station
Shop locations near hotel using segment
number
Shop locations near hotel using property
number
Shop locations and specify distance/
direction
Shop locations/override unit of
measurement
Shop locations/include specific car
companies
45

1P
CLF/S-MA/N-BOSTON/A-110 HUNTINGTON
AVE/27SEP-29SEP/1P-1P
CLF/C-DE/N-FRANKFURT/A-HOCHSTRASSE
4/27SEP-29SEP/1P-1P
CLF/S-WA/Z-98109/27SEP-29SEP/1P-1P
CLF/C-GB/Z-SW7 4QH/11OCT-13OCT/1P1P
CLF/S-IL/N-CHICAGO/R-UNION STATION
/27SEP-29SEP/1P-1P
CLF/C-GB/N-THWAITES/R-KEIGHLEY/
27SEP-29SEP/1P-1P
CLF/H-S2/27SEP-29SEP/1P-1P
CLF/H-55581/27SEP-29SEP/1P-1P
CLF/S-AZ/N-PHOENIX/A-7401 N
SCOTTSDALE RD/27SEP-29SEP/1P-1P/D5W
CLF/C-NO/N-OSLO/1JUL-6JUL/1P-1P/DMMI
CLF/S-TX/P-NASA/27SEP-29SEP/1P-1PZE,ZD

Cars Student Guide

Shop locations/exclude specific car

companies
Shop locations and order by approximate
price
Shop locations and specify drop-off
location
Shop multiple locations per company
- unspecified
Shop multiple locations per company
- specified
Shop locations and specify car types
Shop locations and specify rate plan

CLF/S-TX/P-NASA/7SEP-9SEP/1P-1P-XZE,ZD
CLF/C-DE/N-FRANKFURT/A-HOCHSTRASSE
4/27SEP-29SEP/1P-1P/PRICE
CLF/S-FL/N-KISSIMMEE-MCO/7SEP-9SEP/
1P-1P
CLF/C-ES/N-MADRID/4OCT-9OCT/4P-11A/
M-5
CLF/C-ES/N-MADRID/1JUL-3JUL/1P-9AZI,ZL/M-2
CLF/H-S3/1SEP-7SEP/1P-1P/
CCAR,ECAR,ICAR
CLF/C-FR/P-EIFFEL TOWER/7SEP-9SEP/1P1P/D

Shop locations and specify rate category

CLF/S-WA/Z-98109/27SEP-29SEP/1P-1P/C

Shop locations/add frequent renter ID

CLF/H-S3/7SEP-9SEP/1P-1P/ID-

number

ZE1234,ZL5678

Sample Copy Only

Shop locations/add corporate discount

CLF/H-S2/7SEP-9SEP/1P-1P/CD-

number

ZE1234,ZL5678

Shop locations and specify currency

CLF/H-S2/27SEP-29SEP/1P-1PEUR

Display from car location shop similar

name list
Redisplay car location shop similar name
list

CLF*4
CLF**

Redisplay car location shop response

CLF*

Display a CLL from the last CLF response

CLF*L

Car Quote Request for Specified Non-Airport Locations

Display Car Quote for specific non-airport

CQZDFRAC003/23SEP-30SEP/9A-2P
location
Display Car Quote for pickup and drop off CQZEMIAN030-TPAW005/21AUG-25AUG
at different specific non-airport locations

/6P-1P

Shoppers Quote for General Non-Airport Locations

Shop by city for general non-airport
locations
Shop by segments for general non-airport
locations
Shop for general non-airport locations
with drop off

CFWAS-S/30NOV-2DEC/2P-8P
CF1/2-N

CFROM-W-FCO/12JUN-19JUN/1035A850P
46

Cars Student Guide

Car Quote Location (CQL)

Display car company locations using
segment
Display car company locations by area
using segment

CQL2ZI
CQL1ZT/S

Display car company locations using city

CQLEPCPT

Display car company locations by area

using city

CQLZISAO/C

Redisplay the last CQL list

CQ*0

Modify Shoppers Quote or Car Quote Response

Change car type (2 or 4-letter code or
pseudo code)
Change rate category (corporate,
association, etc.)
Change rate plan

CF*/FCAR

CQ*/SCAR

CF*/A

CQ*/C

CF*D

CQ*D

Sample Copy Only

Change pick-up and return dates

CF*/5APR-8APR

CQ*/7JUN-9JUN

Change pick-up and return times

CF*/1330-0900

CQ*/1600-1100

Change currency of the rates displayed

CF*CAD

CQ*JPY

Modify Car Segment

Change car type

CM2/CT-SCAR

Change pick-up date

CM3/PD-24APR

Change return date

CM2/RD-28APR

Change number of cars

CM2/NC-2

Add or change multiple fields

CM4/SQ-PHN/SI-REQUEST 2 DOOR

Delete special equipment

CM3/SQ-

Delete multiple fields

CM4/IR-/SI-

Check Car Direct Reference System

Access Online Direct Reference System (DRS) from the Business Tools menu at
eservices.sabre.com

47

Cars Student Guide

Review
Name:
Pseudo City Code:
Training Event:
Date:
Please circle the correct answer(s):
1. Which entry modifies the pick-up date in a sold car segment?

A. CM2/RD-16JUN

B. CM2-PD-16JUN

C. CM2/PD-16JUN

D. CM2*RD-16JUN

2. Which entry sells a car from a Shoppers or Car Quote response and requests a child
seat for an infant?

A. 0C3/SQ-CSI

B. 0CAR3/SQ-CSI

C. 0CF3/SQ-CSI

D. 0CL3/SQ-CSI

Sample Copy Only

3. Which entry requests a Car Quote using the applicable itinerary segments?

A. CQZE/LCAR-2/3

B. CQZD2/3-LCAR

C. CQ2-3/LCAR/ZD

D. CQ2/3ZD/LCAR

4. Which entry requests car rental locations close to Disneyland?

A. CLF/S-CA/P-DISNEYLAND

B. CLL-S-CA-P-DISNEYLAND

C. CLL/S-CA/P-DISNEYLAND

D. CLF-S-CA-P-DISNEYLAND

5. Which entry displays the selected car policy information?

A. CP*DROPZL/MIA

B. CP*ZLMIA/DROP

C. CP*DROPZL-MIA

D. CP*MIAZL-DROP

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Cars Student Guide

6. If you have an itinerary displayed, which entry shops for cars using segments 2 and 3
and includes a rate category qualifier?

A. CF2/3/C

B. CFALL/C

C. CF2-3/C

D. CF2,3/C

7. Which entry requests rates for different pick-up and drop-off points?

A. CFSEA*PDX/23SEP-28SEP/2P-11A

B. CFSEA/PDX/23SEP-28SEP/2P-11A

C. CFSEAPDX/23SEP-28SEP/2P-11A

D. CFSEA-PDX/23SEP-28SEP/2P-11A

8. Which entry shops locations closest to a specified geographical point?

A. CLF/C-IT/N-SORRENTO/7SEP-9SEP

B. CLF/C-IT/N-SORRENTO/7SEP-9SEP/1P-1P

C. CLL/C-IT/N-SORRENTO/1P-1P

D. CLL/C-IT/N-SORRENTO/7SEP-9SEP/1P-1P

9. Which entry changes the car type in a displayed rate response?

Sample Copy Only

A. CQ/ECAR

B. CF*/ECAR

C. CQ*/ECAR

D. CF/ECAR

E. Both B and C

10. Which entry displays rules from a Shoppers Quote response?

49

A. CF*3

B. CF*R3

C. CFR*3

D. CFR3