GovernmentCollageUniversity,Faisalabad

SCHEME OF STUDIES

MasterinPublicAdministration
Under Distance Education Program From 2012 and
onwards

Directorate of Distance Learning Education

SchemeofStudies

MasterofPublicAdministration

Department of Public Administration

Vision
The vision of the Department is to prepare policy makers equipped with the latest knowledge and
techniques of policy making so that our country has stable and sustainable policies for all fields
of life.
Mission of the Department
Mission of the Department of Public Administration is to improve the culture of policy making
in Pakistan by providing theoretical framework based on research and assessment of the
administration of the various public and private institutions
Introduction of Department
As a discipline, Public Administration can be compared to Business Administration and is
viewed as similar for those wishing to pursue governmental, welfare, or private sector careers. A
Public Administrator often entails substantial ethical and sociological aspects not usually found
in business schools.
After getting a degree in Public administration one can pursue career in public policy, public
administration and civil service.
Degree holders of public administration can apply for all the jobs that are advertised for business
administrators. They have an edge upon business administrators as they have knowledge of both
business and public administration and can pursue multiple opportunities in public as well as
private enterprises.

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MasterofPublicAdministration

About Dean, Faculty of Management and Administrative Sciences

Prof. Dr. Muhammad Shahbaz Arif, a PhD in Applied Linguistics from Essex University, UK is
well recognized for his proficiency in developing strategies for learning second language. He
established Department of English Language Teaching and Linguistic with research degrees at
Punjab University Lahore, University of management and Technology Lahore. Previously he
was working as professor in the department of Foreign Languages at Taif University, Saudi
Arabia. His work in the field of English and Linguistics is a guiding light for new researchers
especially in Third World Countries. He has supervised and is currently supervising many PhD
and M.Phil. theses. He is also associated with the editorial boards of many national and
international journals such as Journal of Social Science and Humanity of McGill University . His
area of interest is research methodology and English Syntax. His research articles are a valuable
contribution in his area of specialization.

G C U n i v e r s i t y , F a i s a l a b a d

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MasterofPublicAdministration

SCHEME OF STUDIES FOR MASTER IN PUBLIC ADMINISTRATION

Specialization in Human Resource Management
Semester I
Course Code
MPA -D551
MPA -D553
MPA -D555
MPA -D557
MPA -D559
MPA -D561
Total

Marks

Course Title
Public Administration and Society
Quantitative Techniques for Management
Principles of Management
Management Information System
Financial Accounting
Economic Analysis

Credit Hours
3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)

100
100
100
100
100
100
600

Semester 2
MPA -D552
MPA -D554
MPA -D556
MPA -D558
MPA -D560
MPA -D562
Total

Human Resource Management

Financial Administration
Public Administration in Pakistan
Research Methods and Techniques
Marketing Management
International Marketing

3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)

100
100
100
100
100
100
600

Semester 3
MPA -D651
MPA D-653
MPA -D655
MPA -D657
MPA -D659
MPA -D661
Total

Organizational Design & Behavior

Comparative Public Administration
Human Resource Development
Performance & Compensation Management
Project management
Taxation Management

3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)

100
100
100
100
100
100
600

Semester 4
MPA -D652
MPA -D654
MPA -D656
MPA -D658
MPA -D660
MPA -D662
MPA -D653
Total

Public Policy Analysis

Total Quality Management
International HRM
Industrial Relation Labor Law
Strategic Management
Managerial Economics
Internship of 12 weeks

3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)
3(3-0)

100
100
100
100
100
100
100
700

Maximum Marks of MPA 02 years Degree program are 2500.

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MPA -D551

MasterofPublicAdministration

PUBLIC ADMINISTRATION AND SOCIETY

Course Contents:
1.1 The Discipline of Public Administration
1.2 The issues of Public Administration
1.3 E-Commerce: Concept and theories
1.4 Model of Good Governance
1.5 Public Policy Making
1.6 Public Administration and Law
1.7 Functional Expertise of Public Administration
1.8 Bureaucracy and Governance
1.9 Local Government
1.10 Ecology of Public Administration
1.11 Financial Administration
1.12 Public Administration and Good Governance
1.13 International Public Administration
BOOKS RECOMMENDED:
1. Caiden, Gerald. E, Public Administration, 1982
2. Caro, R,The Power Broke, New York: Knopf, 1975
3. David H. Rosenbloom, Public Administration-Understanding Management, Politics and
Law in the Public Sector, 2nd Edition
4. Denhardt, R.,Public Administration, Belmont, CA: Wadsworth, 1995
5. Denhardt, R.,The Pursuit of Significance, Belmont, CA:Wadsworth,1993
6. Dilulio, J., Garvery, G., & Kettl. D., Improving Government Performance, Washington,
D.C.: The Booking Institution, 1993
7. Felix A. Negro, Lloyd G. Negro, Modern Public Administration, 7th Edition
8. Harmon, Michael M. & Mayer. Richard T, Organization Theory for Public
Administration, Little, Brown and Company, 1986
9. Nicolas Henry, Public Administration and Public Affairs, 6th Edition
10. Shafritz, J. and Hyde, A., Classics of Public Administration, Pacific Grove: Brooks-Cole,
1987
11. Candler, r. & Plano,J., Public Administration Dictionary,New York: wiley,1983
12. Obsourne,D.& Gaebler,I, Reinventing Government, Reading, MA: Addison Wesly,1992
13. Wilson, J.Q., Bureaucracy, Scanton, PA: Basic Books, 1989

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MasterofPublicAdministration

MPA-D555 PRINCIPLES OF MANAGEMENT

The course is designed to develop an understanding of the basic concept and nature management.
The major emphasis is on explanation of management process. The course develops an insight in
the managerial functions in modern organizations. The course to prepare the students to meet the
challenges created by the globalization of management.
AN OVERVIEW

Management: Definitions, concepts and process.

Managerial levels, roles and skills.
The evolution of management thought.
The changing environment of management
Managements ethical and social responsibilities

ORGANIZATION GOALS

The natures of organizational goals.

Effective goal setting.
Barriers to effective goal setting.
Management by objectives.

PLANNING

The nature, purpose and process.

The hierarchy and types of organizations plans.
Strategic planning: Environment analysis, SWOT analysis, corporate, business and
functional strategies.
Operational planning tools: Flow charts, the gantt charts, the load charts, the PERT, and
the logical framework.
Effective planning: Barriers and overcoming them.

DECISION MAKING AND PROBLEM SOLVING

The nature of decision-making.

The rational decision making model.
Alternative to rational decision making model.
Decision making styles.
Committee and group aided decision making.

LEADERSHIP

The nature of leadership.

Leadership theories.

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MasterofPublicAdministration

Leadership styles.
Leadership skills.

MOTIVATION

Meaning and concept.

Primary and secondary motives.
Motivation theories.

ELEMENTS OF CONTROLLING

An overview of control.
The basic control process.
The critical control points and standards.
The control system.
Effective control system requirements.
Resistance to control.
Control strategy choice.
Direct versus preventive control.
Methods of control.

BOOKS RECOMMENDED:
1. Ricky W. Griffin, Management, Houghton Mifflin Company.
2. Harold Knootz & Heins Weihrich, Management, McGraw Hill.
3. Morehead, Organization Behavior (Theory & Practice), Houghton Mifflin.
4. Principle & Practice of Management: Terry.
5. Drucker, P.F, The Practice of Management.
6. Stephen P. Robbins and Mary Coultar, Management, Prentice Hall.
7. Judith R. Gordon, Organizational Behavior, Prentice Hall.
8. Davis and Newstrom, Human Behavior at Work: Organizational Behavior, McGraw Hill.
9. Robert Kreitner & Angelo Kinicki, Organizational Behavior, IRWIN.

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MPA-D559

MasterofPublicAdministration

FINANCIAL ACCOUNTING

COURSE DESCRIPTION/OBJECTIVES
The primary aim of Financial Accounting is to provide students with an introduction to the
process and function of financial reporting. Whilst a large proportion of the course is aimed at
understanding accounting as a process, taking a preparers perspective, we will also seek to
develop an understanding of the importance of the role of accounting in todays society.
LEARNING OUTCOMES
After studying this course the student will be able to understand:
1. The language of accounting and financial reporting;
2. Complete Accounting Cycle
3. Preparation and the role of Journal, Ledger and subsidiary books
4. Preparation of balance sheet, profit and loss account and cash flow statement.
COURSE CONTENT
Accounting and its role
Development of accounting
Accounting Theory and Conceptual framework
Accounting Defined
Why study Accounting
Financial statements
Major fields of Accounting
Accounting as a Career
Basic Accounting Concepts
The Entity Concept
The Reliability (or Objectivity) principle
The cost Principle
The Going-Concern Assumptions
The Stable Currency Assumptions
Ethics-the-Most Fundamental Principle of Accounting
Qualitative characteristics of Financial statements

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MasterofPublicAdministration

The recording process

The Recognition Issue
The Valuation Issue
The Classification Issue
The Recording Process
Analysis of Transaction
The Journal
The Ledger
Balancing the Accounts
Preparation of Financial Statements
Preparing Trial Balance
Locating and correcting errors in recording process
Preparing Profit and Loss Account and Balance Sheet
The adjusting and closing entries
Need for Adjusting Entries
Recording adjusting entries
Preparing adjusted trial balance
Recording closing entries
Preparing post-closing trial balance
Preparing work-sheet
Preparation of Financial Statements

Accounting for trading organization

The Purchase Function
Accounting for Purchases and Sales
Return and allowances
Periodic System

Text Books:
Financial Accounting by Meigs & Meigs

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MPA-D561

MasterofPublicAdministration

ECONOMIC ANALYSIS

Course Description:
This course focuses on introducing the discipline of economics and to provide a basic
understanding of how economics function. Economic theory with real-world applications to
impart the knowledge of operational economics in the students
Course Outline:
- The Scope and Method of Economics
- The Economic Problem: Scarcity and Choice
- Demand, Supply and Market Equilibrium
- The Price System, Supply, Demand and Elasticity
- Household Behavior and Consumer Choice
- Indifference Curves
- The Behavior of Profit-Maximizing Firms and the Production Process
- Short-Run Costs and Output Decisions
- Costs and Output Decisions in the Long Run
- Input Demand: The Labor and Land Markets
- The Capital market & The Investment Decisions
- General Equilibrium and the Efficiency of Perfect Competition
- Monopolistic Competition and Oligopoly
- Antitrust and Regulation
- Externalities, Public Goods, Imperfect Information and Social Choice
- Income Distribution and Poverty
- Public Finance
- The Economics of Labor Markets and Labor Unions
- Current topics in Applied Microeconomics
- Introduction to Macroeconomics
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- Measuring National Output and National Income

- Macroeconomics Problems
- Aggregate Expenditure and Equilibrium Output
- The Government of Fiscal Policy
- Money Demand, the Equilibrium Interest Rate ant Monitory Policy
- Money, the Interest Rate and National Income: Analysis and Policy
- Aggregate Demand, Aggregate Supply and Inflation
- The Labor Market, Unemployment and Inflation
- Household and Firm Behavior in the Macroeconomics
- Debates in Macroeconomics
- Economic Growth and Productivity
- International Trade, Comparative Advantage and Protectionism
- The Balance of Payments and Exchange Rates
- Economic Growth in Developing Nations
- Economies in Transition and Alternative Economic Systems

Recommended Books:

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MasterofPublicAdministration

MPA-D552 HUMAN RESOURCE MANAGEMENT

The modern business and not-for-profit organizations demand high caliber of human resource
eiders and planners equipped with sound knowledge of personnel policies and procedures to
motivate the workforce for higher efficiency and maximum productivity. In considering the
demand, this course is designed to given an overview of current ideas and issues in Human
resource development. The core objective of the course is to provide students with clear thinking
and understanding of how to plan, recruit, train, develop, appraise, compensate and lead human
resource.
1. INTRODUCTION

Concepts of human resource management

Human Resource Challenges
Human Resource Functions
Philosophical approaches to Human Resource Management

2. JOB DESIGN AND ANALYSIS

An overview of Job design

Techniques of job design
Job analysis
Collection of job information
Applications of job analysis information

3. HUMAN RESOURCES PLANNING & RECRUITMENT

Significance of Human Resource Planning

The planning process
The implementation of program
Recruitment & selection policy issues
Source of recruitment
Selection process & procedure
Evaluation of Human resource Planning & Recruitment

4. CAREER PLANNING & DEVELOPMENT

Promotion
Anchorisom
Demotion
Separation

5. TRAINING AND DEVELOPMENT

Significance of training & development

Principles of training & development
Training & development methods

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Evaluation of training & development

6. MOTIVATION AND REWARD SYSTEM

Concept of motivation
Reward systems
Motivation through job design
Motivation through employee participation
Other motivation techniques

7. PERFORMANCE APPRAISAL

Appraisal: Definition and applications

Basic consideration in appraisal
Appraisal methods
Legal issues for appraisal
Appraisal challenges

8. COMPENSATION AND SERVICES

Objectives/Rationale of Financial compensation

Challenges affecting compensation
Wage criteria
Policy and principles
Job evaluation and its system
Compensation for administrators & professionals
Financial benefits and other services

9. DISCIPLINE

Concepts of discipline
Preventive & corrective discipline
Negative & positive approach
Administration of disciplinary action
Grievance handling.

BOOKS RECOMMENDED:
1. William B. Werther & Keith Davis Human Resource & Personnel, McGraw Hill.
2. Bernardin & Russell, Human Resource Management 2nd Edition. McGraw Hill.
3. Fred Luthans, Organizational Behavior. 8th Edition, McGraw Hill.
4. Robert Kreitner & Angelokinicki, Organizational Behavior 2nd Edition, IRWIN.

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MPA-D554

MasterofPublicAdministration

FINANCIAL ADMINISTRATION

Course Description:
This is an introductory course in finance that aims to highlight the importance of money
dimension of decision making. Students, therefore, through this course shall be taught theory
and practices of financial management so that they could conveniently manage the
complexities of financial side of decision making.
Course Outlines:
- Introduction to principles of finance
- Finance and Financial System (with special focus on financial environment of Pakistan
economy).
- Financial Planning and Financial Analysis
- Risk, Return fundamentals
- Time value of money concept
- Application of present value techniques in valuation models for bonds and stocks
- Working capital and short term financing
- Cost of capital
- Operating and financial leverage
- Basics of capital structure theory
- Long term finance decisions
- Capital budgeting techniques
- Introduction to risk management
BOOKS RECOMMENDED:
1. Lawrence J. Gitman, Principles of Managerial Finance, 8th edition
2. Brigham and Gapenski, Fundamental of Financial Management, 9th edition
4. Kneown, Martin, Petty, Scott, Foundation of Finance, 3rd edition
5. Economic Survey of Pakistan
6. Business Recorder
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MPA-D556

MasterofPublicAdministration

PUBLIC ADMINISTRATION IN PAKISTAN

A. OBJECTIVES
The main purpose of this course to acquaint the students with the administrative structure of
Pakistan and the contemporary issues and problems being faced to day. They must also be
equipped with the knowledge of means to overcome these obstacles.
B. CONTENTS
1. Administrative Structure in Pakistan
2. Administrative Reforms in Pakistan
3. Role of District Administration
4. Judiciary and the Executives
5. Criminal Justice Administration
6. Institution of Ombudsman
7. Public Service Accountability
8. Corruption in Public Administration
9. Administrative delay.
BOOKS RECOMMENDED:
1. Khan J.R., Government and Administration in Pakistan, Islamabad
1987
2. Kreesberg, M., Public Administration in Developing Countries, Washington, 1960.
3. Ahmed, Munir, Civil Service in Pakistan, Karachi: 1964
4. Ahmed, Mumtaz, i, Karachi: NIPA, 1974.
5. Kennedy, Charles, Bureaucracy in Pakistan, Karachi: Oxford University Press, 1987.
6. Lioyal, Philip, Services Administration by Local Authorities, Cambridge, ICSA, 1985.

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MasterofPublicAdministration

MPA-D558 BUSINESS RESEARCH METHODS AND TECHNIQUES

COURSE DESCRIPTION
This course is designed to give an overview of the principles and methods of business research:
identification of research question, development of theoretical framework and model, securing
the respondents, making a test investigation, Sampling, collecting data, types and errors of
collected data, tabulating and analyzing the information, interpreting the findings and stating the
conclusion through a series of class projects. Practical experience is offered to the students on
how research techniques and procedures are applied to solve the business problems. This course
is also designed to encourage the students to explore the application of theories that have been
predominantly developed in Western cultures by using different research method techniques. An
understanding of the relevance of Western research for local practice would help students to
explore various business related problems and their plausible solutions from indigenous
perspective. The course will also help the students in understanding the importance of the
business research as a management decision tool and in dealing with various business-related
theoretical and applied problems.
INTENDED LEARNING OUTCOMES

At the end of this course, the students should be able to:

Recognize the importance of research as a first step in Business Studies.
Translate basic/applied business issues into appropriate academic research questions.
Understand the links between the issues being investigated and the method of
investigation.
Understand the relevance of Western research in providing solutions to the local
managers by investigating the dominant theories business education.
Understand the governing principles in the qualitative and the survey research traditions,
the merits and limitations of each, and of their independent and supporting roles in
business contexts.
Use different software for statistical analysis and interpretation including SPSS, Amos,
and E-Views etc.
Understand and apply the skills required to design and conduct research studies using
qualitative and/or survey methods.
Acquire the ability to interpret research results and establish the substantive meaning and
implications of the findings for managerial practice.

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COURSE CONTENT
The Role of Business Research
What is business research
Why it is important
The relevance of Western theories and research for local managers
How theories are developed
Why context is important in social sciences
The research process: An overview
What are the key steps in research process
Types of research
Problem Definition and the Research Proposal
Contents of research proposal
Writing effective research proposals
Exploratory Research and Qualitative analysis
Qualitative research and theory building
Survey Research: An Overview
Survey method and business research
Survey Research: Basic Method of Communication with respondents
Measurement and Scaling Concepts
Types of measures
Types of scales
Attitude Measurement
Types of attitudes and their relevant scales
Questionnaire Design
Open ended questions
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MasterofPublicAdministration

Close ended questions

Sample Designs and Sampling Procedures
Types of Sampling
Relevance of sampling technique to research question
Determination of Sample Size
Basic Data Analysis: Descriptive Analysis
Entering data in SPSS
Univariate Analysis
Using SPSS for univariate analysis
Bivariate Analysis: Tests of Differences
Tests of mean differences
ANOVA
Data analysis and interpretation
Regression analysis using SPSS
CFAs and Path analysis using Amos
The Research Report
Contents of a research paper
Managerial decision making and Research
Policy implications for managers

RECOMMENDED BOOKS
1. William G. Zikmund, Business Research Methods, Latest Edition, Thomson Learning

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MasterofPublicAdministration

MPA-D560 MARKETING MANAGEMENT

COURSE DESCRIPTION/OBJECTIVE
Marketing management course is geared toward providing an understanding of the rationale for
marketing decisions from a managerial perspective and the manipulation of marketing mix to
achieve business goals. Practically marketing management encompasses activities such as
demand creation and Stimulation, positioning, product differentiation, and product and brand
management among others. All these activities involve planning, analysis, and decision-making.
This course will require the integration of theory and practice. Students will have to make
strategic marketing decisions based on analytical techniques they have learned in this course.
They will have to devise a marketing plan that is based on a sound conceptual framework and
with a focus on its practical applicability. 67
LEARNING OUTCOMES
At the end of the course the students should be able to:
1. Define and understand the nature and purpose of effective marketing management in the
marketplace.
2. Identify and apply the marketing concepts, processes and activities within appropriate types of
business environment.
3. Identify and analysis the environmental factors (internal and external) that have implication
for marketing management and will affect the marketing decisions.
4. To analyze and seek to identify gaps in the needs and wants of the customer so that
appropriate strategy can be proposed to create customer value through competitive advantage.
5. Apply and practice the concepts of marketing in the marketplace within the ethical standards
of cultural diversity, religion and mankind.
COURSE CONTENT (SEMESTER 3)
MARKETING: AN OVERVIEW
Definitions
The evolution of marketing management.
The marketing concept and social responsibility.
The importance and scope of marketing.
The basic functions of marketing.
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MPA -D557

MasterofPublicAdministration

MANAGEMENTINFORMATIONSYSTEMS

COURSEDESCRIPTION/OBJECTIVE:
Thisisafundamentalcourseforthestudentsofbusinessadministration.Thecourseisdesignedtogive
conceptofinformationsystemsandtheirimportanceforbusinesssuccess.Differentinformation
technologyapplicationsinbusinesstomanagebetterandhowitwillprovidesupporttodecisionmakers
forstrategic73

businessdecisionswillbediscussed.Differentapplicationslikehospitalinformationsystems,corporate
informationsystems,cityinformationsystems,crimeinformationandcontrolsystems,Transaction
processsystemetc.willbediscussed.
INTENDEDLEARNINGOUTCOMES
Uponcompletingthiscourse,studentswillbeableto:
1.Describehowdataiscaptured,organizedandmanagedusingadatamanagementsystemanddesign
asimpledatabaseusingdatamodelingtechniques;
2.Discussthestrategicconsiderationsininformationsystemdevelopmentandtheirimpactsonthe
organization;
3.Designeffectiveuserinterfacesandexplaintheimportanceofinternalcontrolsforinformation
systems;
4.Describethedifferenttechnologies,techniquesandinfrastructureoftransactionprocessingsystems
associatedwithvarioustransactioncycles;
5.Explaintheecommercetechnologyarchitectureanddiscussthestrategiesforsuccessful
Ecommerce;
6.Identifyandanalyzeriskfactors,discussmeasurestomitigaterisksandtheimportanceofbusiness
continuityplanning;and
7.Explainhowvariousinformationsystemsaredesignedtosupportthedecisionmakingprocessfor
businessmanagers.
COURSECONTENTSWeek01
IntroductiontoInformationSystemsin
Business
Whystudyinformationsystems
Whybusinessneedinformation
technology
Week02
FundamentalsofInformationSystem
Week03
SolvingBusinessProblemswith
InformationSystems
Systemsapproachedtoproblemsolving
Developinginformationsystemsolutions

Week04
GeneralSystemsModeloftheFirm
Week05
ComputerSoftware,Hardware(Overview
fromManagerialPerspective)
Week06
DBMS
Week07
MSAccess(Acomprehensiveworkshop)
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Week08

Week09
Week10

Week 11
Week12

Week13

Week14
Week15

Week16

MasterofPublicAdministration

ISforBusinessOperations
Businessinformation
Transactionprocessingsystem
TransactionProcessingSystem
DecisionSupportSystem/Financial
SupportSystem

Accounting Information System/

Financial Information System
MarketingInformationSystem

ISforStrategicAdvantage
Fundamentalsofstrategicadvantage
StrategicapplicationsandissuesinIT

IS&ArtificialIntelligence
Enterprise&GlobalManagement
ManagingIT(Planning&Implementing
Change)
FinalProject(ReportSubmission&
Presentations)

RECOMMENDEDTEXTBOOKS
1.KennethC.Laudon,ManagementInformationSystemManagingthedigitalfirms,PrenticeHallof
India,(LatestEdition)
2.JamesOBrien,ManagementInformationSystems,(LatestEdition)
3.RaymondMcleod,Jr,ManagementInformationSystems,PrenticeHall(Latest

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MPA-D562 International Marketing

COURSE OUTLINES:
INTRODUCTION TO GLOBAL MARKETING
Overview of Basic Marketing
Introduction to Global Marketing
The importance of Global Marketing
Management Orientations
Forces Affecting global Integration and Global Marketing
THE GLOBAL ECONOMIC ENVIRONMENT
An Overview of the Word Economy
Economic Systems
Stages of Marketing Development
Balance of Payments
Trade Patterns
THE GLOBAL TRADE ENVIRONMENT: REGIONAL MARKET
CHARACTERISTICS AND PREFERENTIAL TRADE AGREEMENTS
The World Trade Organization and GATT
Preferential Trade Agreements
North America, Latin America: SICA, Andean Community, Mercosur, Asia-Pacific,
Western, Central, and Eastern Europe, The Middle East
SOCIAL AND CULTURAL ENVIRONMENT
Basic Aspects of Society and Culture
High- and Low- Context Cultures
Hofstedes Cultural Typology
The Self-Reference Criterion and perception
Diffusion Theory
Marketing Implications of Social and Cultural Environment
Training in Cross Cultural Competency
THE POLITICAL, LEGAL, AND REGULATORY ENVIRONMENTS OF GLOBAL
MARKETING
The Political Environment
International Law
Sidestepping Legal Problems: Important Business Issues
Conflict Resolution, Dispute Settlement, and Litigation
The Regulatory Environment
GLOBAL INFORMATION SYSTEMS AND MARKETING RESEARCH
Information Technology for Global Marketing
Information Subject Agenda
Formal Market Research
Current Issues in Global Marketing Research
The Marketing Information System as a Strategic Asset
An Integral Approach to Information Collection
GOING GLOBAL: SEGMENTATION, TARGETING, AND POSITIONING
Global Marketing Segmentation
Global Targeting
Selecting a Target Market Strategy
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Product Positioning

SOURCING STRATEGIES: EXPORTING AND IMPORTING

Organizational Export Activities
National Policies Governing Exports and Imports
Tariff Systems
Key Export UNITicipants
Organizing for Exporting in the Manufacturers Country
Organizing for Exporting in the Market Country
Export Financing and Methods of Payment and Sourcing
GLOBAL MARKET ENTRY STRATEGIES: LICENSING, INVESTMENT,
STRATEGIC ALLIANCES
Licensing
Global Strategic UNITnerships
International UNITnerships in Developing Countries
Cooperative Strategies in Japan
Cooperative Strategies in South Korea
Cooperative Strategies in United States: Targeting the Digital Future
Market Expansion Strategies

AND

STRATEGIC ELEMENTS OF COMPETITIVE ADVANTAGE

Industry Analysis: Forces Influencing Competition
Competitive Advantage
Global Competition and National Competitive Advantage
Current Issues in Competitive Advantage
PRODUCT AND BRAND DECISIONS
Basic Product Concepts
Global Brand Development
Product Saturation Levels in Global Markets
Attitudes toward Foreign Products
Extend, Adapt, Create: Strategic Alternatives in Global Marketing
New Products in Global Marketing
The International Product Trade Cycle Model
PRICING DECISIONS
An overview of pricing concept
Global Pricing Objectives and Strategies
Environmental Influences on Pricing Decisions
Global Pricing: Three Policy Alternatives
Gray Market Goods
Dumping, Transfer Pricing and Countertrade
GLOBAL MARKETING CHANNELS AND PHYSICAL DISTRIBUTION
Channel Objectives and Constraints
Selection and Care of Distributors and Agents
Distribution Channels: Terminology and Structure
Global Retailing
Innovation in International Retailing
Channel Strategy for New Market Entry
Physical Distribution and Logistics Management
GLOBAL MARKETING COMMUNICATIONS DECISIONS : (ADVERTISING AND
PUBLIC RELATIONS)
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MasterofPublicAdministration

Global Advertising
Advertising Agencies: Organizations and Brands
Creating Global Advertising
Global Media Decisions
Public Relations and Publicity

GLOBAL MARKETING COMMUNICATIONS DECISIONS : (SALES PROMOTION,

PERSONAL SELLING,)
Special Forms of Marketing Communication, New Media
Sales Promotion
Personal Selling
Special Forms of Marketing Communication: Direct Marketing, Event Sponsorship,
and Product Placement
New Media
LEADING, ORGANIZING AND CONTROLLING THE GLOBAL MARKETING
EFFORT
Introduction to leading and organizing in the global environment
Global Marketing Management Control
The Global Marketing Control
The Global Marketing Audit

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MasterofPublicAdministration

MPA-D651 ORGANIZATIONAL DESIGN & BEHAVIOR

Course Contents:
10.1 Organization and its environment
10.2 Organizational Design
10.3 Factors affecting Organizational Design
10.4 Forms of Organizational modification
10.5 Organizational Culture
10.6 Leadership
10.7 Innovation and Creativity
10.8 Conflict Management
10.9 Organizations of Future
BOOKS RECOMMENDED:
1. Greenburg. J & Baron,R.A,Behaviour in Organizations, 6th Edition, 1997
2. Newstron,J.W& Davis,K, Organizational Behaviour,10th Edition,1997
3. Scher Mer Bom, J.r & Hunt,J.G, Managing Organizational Behaviour, 5th Edition,1994
4. Robbons,S.P., Oranizatioal Behaviour, *th Edition,1998
5. Daft Organizational Design

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MasterofPublicAdministration

MPA-D653 COMPARATIVE PUBLIC ADMINISTRATION

The aims of the course are to compare and contrast the administrative structures and processes of
developed and developing political systems including Pakistan and to examine the various
conceptual frameworks relevant to the comparison of those structures and processes. This course
will necessarily explore the particular difficulties that administrative systems face in their
response to contemporary demands made upon them. Students should be able to appreciate and
to analyze the administrative problems of developing societies at cross-cultural levels.
CONTENTS
1. Comparative Public Administration; Evolution, Significance and Scope.
2. Approaches to the study of comparative Public Administration Weber, F.W. Riggs and
Crozier.
3. Administrative system: Developed administrative systems (USA & UK), Developing
administrative systems (Pakistan and India).
4. Development Administration: Basic Concepts (Weidner).
5. Nation Building and Institution Building in Developing Countries.
6. Bureaucracy and Development: An over-view.
BOOKS RECOMMENDED:
1. William Siffins, Toward a Comparative Study of Public Administration.
2. Forrel Heady, Public Administration: A Comparative Perspective
3. Frank Marini, News Public Administration.
4. F.W. Riggs, Frontiers of Development Administration
5. F.W. Riggs, Administration in Developing Countries
6. E.W. Weidner, Development Administration in Asia
7. J.D. Montogomory , Approaches to Development: & W.J. Siffins, Politics, Administration &
Change.
8. G.A. Almond, Comparative Politics: A Development Approach& G.B. Powell
9. Almond & Colemon, The Politics of Developing Areas
10. George. F. Gant, Development Administration: Concepts, Goals & Methods.
11. Milton J. Esman, Institution Building
12. United Nation, Development Administration: Approaches & Trends in Public Administration
for National.

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MPA-D655

MasterofPublicAdministration

HUMAN RESOURCE DEVELOPMENT

Course Outline:
Foundation of Human Resource Development (HRD)

Introduction to Human Resource Development

Learning and HRD

Framework for Human Resource Development

Assessing HRD Needs

Designing Effective HRD Programs

Implementing HRD Programs

Evaluating HRD Programs

Applications of HRD

Skills and Technical Training

Coaching and Performance Management

Career Management and Development

Management Development

Organizational Development and Change

Methods of instruction and evaluation

Lectures, class discussions, case analysis, quizzes, assignments, presentation, mid term and final
term exams.

Recommended Book: Human Resource Development by Werner & DeSimone (5th Edition)

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MPA-D659

MasterofPublicAdministration

PROJECT MANAGEMENT 3 Credit

Pre Requisites: NIL

Learning Objectives:
This course provides a comprehensive view of Project Management with a special focus on
project management tools and techniques. Project
Management has become an effective Instrument of management in managing a variety tasks.
The students would be familiarizing themselves with different stages of project management and
will also learn different tools and technique used in managing projects.
Learning Outcomes:

Define a project, program, and project management and its processes.

Determine effective ways of integrating project management and general business
management in an organization.
Determine ways to effectively integrate a project across an entire enterprise to reduce the
impact of change.
Determine how ethics, integrity, and objectivity affect project management.
Discuss ways of effectively communicating throughout the Project Lifecycle.
Determine stakeholders and how they affect the project.
Describe the Project Management Lifecycle and develop a basic project plan.
Form an effective project team.
Recognize ones own work behavior style and quickly read other peoples styles.
Identify how to mesh divergent styles together to achieve project success.

Course Contents:
Introduction to the course and Project Management; Project Selection and its strategic
relevance; Project Management Phases; Project Initiation /Definition; The project planning phase
1; The work break down structures; The project planning phase 2; Human Recourse Issues
costing Risk analysis project partnering and outsourcing; The project planning phase 3
scheduling project activities; Project Implementation (Project Leadership, Communication and
Teams.); Project evaluation, monitor and Control; Project Closure / Termination
Text Books and Software:
1. Project Management by Harold Kurzner
2. Project Management the managerial Process, 3rd addition by Ray, Clifford.Larson,Erik.
3. Information Systems Project Management by David Olson

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MasterofPublicAdministration

MPA-D661 TAXATION MANAGEMENT

Course Objectives:

The course of tax management is designed for the management of tax matters of the business
houses to be joined by the young managers and find out the solutions of the practical tax
related problems by applying workable approaches.
By the end of the course, students will be able to understand the importance of taxes, forms
of taxes, method of computation of income under all heads of income
Students will learn how and when appeals or alternative methods of appeals can be adopted
and how the application to seek various requests under the ordinance can be made
The quiz tests and group assignments/class exercise will help to inculcate the habit of
research and in depth study of the matters.

Course Contents:
BasicConcepts
oDefinitionsandbasicconcepts
oIntroductionoftaxesandpersons
oIntroductionofStatusfortaxation
Accountingmethodsandtaxes
oDifferencebetweenTaxaccountingandfinancialaccounting
oCapitalexpensesandrevenueexpenses
FormsofIncome
oTotalincome
oDeemedincome
oPresumptiveincome
oWithholdingtaxesonincomes
oTaxAvoidancesandtaxevasion
Incomestatements
oPreparationoftaxreturn
oPreparationoftaxstatement
oPreparationofwealthstatement
Headsofincome
oComputationofSalaryincome

oComputationofpropertyincome
oComputationofbusinessincome
oComputationofCapitalgains
oComputationofincomefromothersources
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oSetoffoflosses/carryforwardoflosses
oDepreciation/amortizationofexpensesandlosses

Assessments
oReturnsandauditofreturns
oUniversalselfassessmentscheme
oAmendmentofassessment
Additionaltax/Penaltyandprosecutions
oWhenadditionaltaxistobecharged
oWhyandhowpenaltyischarged
oHowandwhenprosecutionproceedingscanbeinvoked
Appeals
oWhenanappealcanbefiled
oDifferentappellateforum
oADRandrulesrelatedtherewith

Advancerulingandrulesrelatedtherewith
SalesTaxLaws
oSupplyandsale;
oTimeofsupply;
oTaxableactivity
oRegistrationwithSalestax;
oAdjustmentsunderthesalestax;
oSalestaxrefundssystems
Additionaltaxesundersalestax;
oPenaltyundersalestax
BOOKS RECOMMENDED:
Latest Editions of the following Publications:
1.

Synopsis of Taxes in Pakistan : By Mirza Munawar Hussain

2.

Income Tax Law with Practical Problem: By Prof. Dr. Khawaja Amjad Saeed.

3.

Income Tax Ordinance: By Government of Pakistan

4.

Sales Tax Act: By Government of Pakistan

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MPA-D652

MasterofPublicAdministration

3 Credit

PUBLIC POLICY ANALYSIS

Pre Requisites: Microeconomics

Learning Objectives:
The purpose of this class is to evaluate the effectiveness of public policy in promoting efficiency
and equity in our economy. Microeconomics and welfare economics provide a theoretical base,
and regression and cost-benefit analyses serve as the primary empirical tools of analysis. A
number of selected policies will be studied and evaluated. In addition to being of interest in their
own right, the outcomes of these policies can inform future social decision-making, by revealing
responses to incentive effects and potential unintended consequences, and by providing examples
of effective and ineffective means of attaining social and economic goals.
Learning Outcomes:
The students will understand the policy process and
Will be equipped with analytical tools of public policy analysis.
The students will be able to prepare a policy paper on any policy issue.
Course Contents:
The Role of Public Policy; Tools of Analysis; Selected Policy Issues
Text Books and Software:
1. Weimer and Vining. 2005. Policy Analysis: Concepts and Practices. 4th Ed. Pearson/Prentice
Hall.
2. Quade, E. S., Analysis for Public Decisions. 2nd Ed.

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MPA-D654

MasterofPublicAdministration

TOTAL QUALITY MANAGEMENT

COURSE DESCRIPTION/OBJECTIVE
This course will present the various TQM frameworks, concepts, and quality improvement tools
necessary for implementing the quality culture that characterizes world-class organizations. This
course examines the concepts of TQM as systematic process in the context of continuous
improvement and quality management initiatives that improves customer satisfaction. The course
covers methodologies and tools that will aid the student to understand how TQM can be used as
a strategic tool that helps the organization achieve a competitive advantage in a global economy.
Total Quality Management (TQM) is a comprehensive and fundamental rule or belief for leading
and operating an organization, aimed at continually improving performance over the long term
by focusing on customers while addressing the needs of all stakeholders. It is both a philosophy
and a set of guiding principles that represent the foundation of a continuously improving
organization. The bottom line of TQM is results: increased productivity, efficiency, customer
satisfaction/delight, and world-class performance. This course will present the various TQM
frameworks, concepts, and quality improvement tools necessary for implementing the quality
culture that characterizes world-class organizations of the 21st century
INDENTED LEARNING OUTCOMES
By the end of this course it is expected that the student will be able to:
1. Implement the principles and concepts inherent in a Total Quality Management (TQM)
approach to managing a manufacturing or service organization.
2. Understand the philosophies--including similarities and differences--of the gurus of TQM in
order to better evaluate TQM implementation proposals offered by quality management
organizations and consultants.
3. Successfully implement process improvement teams trained to use the various quality tools
for identifying appropriate process improvements.
4. Assess exactly where an organization stands on quality management with respect to the ISO
9000 quality management standard and the Baldrige Award criteria.
5. Develop a strategy for implementing TQM in an organization.
COURSE CONTENTS
INTRODUCTION TO TOTAL QUALITY MANAGEMENT
Definition of TQM
Overview of quality and dimensions of quality
TQM framework
Quality Gurus and their contribution to TQM
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Obstacles in implementing TQM program in an organization

Role Of Top Management In Implementing TQM
Quality statements
Importance of Communication in implementing TQM program
RELATIONSHIP OF CUSTOMER SATISFACTION AND QUALITY IMPROVEMENT
ROLE OF EMPLOYEES TEAMWORK AND EMPLOYEE EMPOWERMENT
INITIATIVES FOR SUCCESSFUL TQM PERFORMANCE
PERFORMANCE MEASURES FOR TQM
Typical measurements (cost, time ,HR, marketing, administrative measures and so on)
Criteria for choosing performance measures and building performance excellence
QUALITY MANAGEMENT SYSTEM
Benefits of ISO registration
SATISTICAL PROCESS CONTROL
Introduction to SPC
Basic SPC Tools
Final Project (Report Submission & Presentations)

TEXT BOOKS:
1. John S. Oakland (2005) Total Quality Management, (3rd edition), ButterworthHeinmann, An Imprint of Elsevier, Linacre house, Jordan Hill, Oxford, 200 Wheeler
2. Road, Burlington. Subburaj Ramasamy (2005) Total Quality Management, Tata
McGraw-Hill Publishing Company Limited, Delhi
3. Foster, T. S. (2006). Managing quality: An integrative approach (2nd ed.). Upper Saddle,
NJ: Prentice Hall.
4. Sadikoglu, E. (2004, September). Total quality management: Context and performance.
The Journal of Academy of Business, Cambridge, 5 (1/2), 364-366.

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MPA-D658

MasterofPublicAdministration

INDUSTRIAL RELATIONS AND LABOR LAWS 3 Credit

Pre Requisites:
Introduction to HRM & Strategic HRM.
Learning Objectives:
Industrial Relations in Pakistan; Link between Industrial relations & Human Resource
Management; Collective bargaining; Worker involvement in decision-making; Grievance and
dispute settlement; The management of conflict between employers, workers and trade unions
Learning Outcomes:

Apply labor relations concepts in order to deal effectively with management and union
advocates.
Find the most recent labor relations information.
Apply labor relations rules and legislation to practical situations in the workplace, taking
into account both "sides" of the issue.
Focus on an objective, flexible, and collaborative approach to problem resolution, not the
acceleration of disputes.
Develop an informed opinion about the labor relations actions of parties that you hear
about in the news.

Course Contents:
An overview of Industrial Relations; Industrial Relations Act, 2008; The Industrial &
Commercial Employment (Standing Orders) Ordinance, 1968; The Industrial & Commercial
Employment (Standing Orders) Ordinance,1968; The Factories Act, 1934; The Payment of
Wages Act, 1936; The employees Social Security Ordinance, 1965; The Shops & Establishments
Ordinance, 1969; The Employees Old -Age benefits Act, 1976; The Employees Cost of Living
Act, 1973; Minimum Wages Ordinance, 1961; Case Study on ICI Pakistan Limited; Case Study
on Glaxo Laboratories Pakistan Limited; Case Study on Ammar Textiles
Text Books and Software:
1. Complete set of labor laws

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MPA-D660

MasterofPublicAdministration

STRATEGIC MANAGEMENT 3 Credit

Pre Requisites: Principals of Management

Learning Objectives:
To provide an integrative framework that will allow students to synthesize knowledge from other
business courses into a comprehensive understanding of competitive advantage. To provide a
basic understanding of the nature and dynamics of the strategy formulation and implementation
processes as they occur in complex organizations.
To encourage students to think critically and strategically
To develop the ability to identify strategic issues and design appropriate courses of action
Learning Outcomes:

Upon completion of this course, students will be able to complete the following key
tasks:
Articulate a vision that gives meaning to all the firms stakeholders of the firms
objectives;
Formulate a strategic plan that operationalizes the goals and objectives of the firm;
Identify the resource endowments specific to the firm and those that are homogeneous to
industry participants;
Specify current and desired strategic positioning in order to respond to market demands;
Implement a strategic plan that takes into account the functional areas of business;
Evaluate and revise programs and procedures in order to achieve organizational goals;
Consider the ethical dimensions of the strategic management process; and
Effectively communicate change management strategies in various forums to an array of
audiences with accuracy, clarity, specificity and professionalism.

Course Contents:
Topic
TheNatureofStrategicManagement
WhatisStrategicManagement?
KeyTermsinStrategicManagement
TheStrategicManagementModel
BenefitsofStrategicManagement
WhySomeFirmsDoNoStrategicPlanning
PitfallsinStrategicPlanning
GuidelinesforEffectiveStrategicManagement
BusinessEthicsandStrategicManagement
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ComparingBusinessandMilitaryStrategy
TheNatureofGlobalCompetition
TheBusinessVisionAndMission
WhatDoWeWanttoBecome?
WhatisOurBusiness?
ImportanceofVisionandMissionStatement
CharacteristicsofaMissionStatement
MissionStatementComponents
WritingandEvaluatingMissionStatements
TheExternalAssessment
TheNatureofanExternalAudit
TheIndustrialOrganization(I/O)View
EconomicForces
Social,Cultural,Demographic,andEnvironmentalForces
Political,Governmental,andLegalForces
TechnologicalForces
CompetitiveForces
CompetitiveAnalysis:PortersFiveForcesModel
SourcesofExternalInformation
ForecastingToolsandTechniques
TheGlobalChallenge
IndustryAnalysis:TheExternalFactorEvaluation(EFE)Matrix
TheCompetitiveProfileMatrix(CPM)
TheInternalAssessment
TheNatureofanInternalAudit
TheResourceBasedView
IntegratingStrategyandCulture
Management
Marketing
Finance/Accounting
Production/Operations

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ResearchandDevelopment
ManagementInformationSystems
ValueChainAnalysis
TheInternalFactorEvaluation(IFE)Matrix
StrategiesInAction
LongTermObjectives
BalancedScorecard
TypesofStrategies
IntegrationStrategies
IntensiveStrategies
DiversificationStrategies
DefensiveStrategies
MichaelPortersGenericStrategies
MeansforAchievingStrategies
StrategicManagementinNonprofitandGovernmentalOrganizations
StrategicManagementinSmallFirms
StrategyAnalysisAndChoice
TheNatureofStrategyAnalysisandChoice
AComprehensiveStrategyFormulationFramework
TheInputStage
TheMatchingStage
TheDecisionStage
CulturalAspectsofStrategyChoice
ThePoliticsofStrategyChoice
GovernanceIssues
Implementingstrategies:managementandOperationsissues
TheNatureofStrategyImplementation
AnnualObjectives
Policies
ResourceAllocation

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ManagingConflict

MasterofPublicAdministration

MatchingStructurewithStrategy
Restructuring,Reengineering,andEEngineering
LinkingPerformanceandPaytoStrategies
ManagingResistancetoChange
ManagingtheNaturalEnvironment
CreatingaStrategySupportiveCulture
Production/OperationsConcernsWhenImplementingStrategies
HumanResourceConcernsWhenImplementingStrategies
ImplementingStrategies:Marketing,Finance/Accounting,R&D,AndMisIssues
TheNatureofStrategyImplementation
MarketingIssues
Finance/AccountingIssues
ResearchandDevelopment(R&D)Issues
ManagementInformationSystems(MIS)Issues
StrategyReview,Evaluation,AndControl
TheNatureofStrategyEvaluation
AStrategyEvaluationFramework
TheBalancedScorecard
PublishedSourcesofStrategyEvaluationInformation
CharacteristicsofanEffectiveEvaluationSystem
ContingencyPlanning
Auditing
21stCenturyChallengesinStrategicManagement

TextBooks:

1. Fred.R.David:StrategicManagement,PrenticeHall.
2. CHARLESW.L.HILL&GARETHR.JONES:EssentialsofStrategicManagement,Second
Edition,SouthWestern,CengageLearning.
3. Strategic Management, Competitiveness and Globalization: Competitiveness and

Globalization (Concepts), 2nd Canadian edition, by Hitt, Ireland, Hoskisson, Rowe, &
Sheppard.
4. STRATEGICMANAGEMENTCASESTUDIES

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MPA-D662

MANAGERIAL ECONOMICS

MasterofPublicAdministration

3 Credit

Pre Requisites:
Principles of economics
Learning Objectives:
This course will increase the awareness among students about the importance of economics and
how economics is used in decision making process in organizations.
Learning Outcomes:
Economic analysis will basically enable students to get an idea how managers make optimal
decisions keeping limitations and boundaries under considerations for profit maximization.
Course Contents:
Economic Decision Making Or Concept Of Managerial Economics; Economic
Optimization or Optimization techniques; Demand Analysis; Forecasting;
Production Analysis; Cost Analysis; Linear Programming; Pricing Practices
Text Books and Software:
1. Managerial Economics by mark Hirschey, Revised Edition.
2. Managerial Economics by Dominick Salvatore, 2nd edition.

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MPA-D663

INTERNSHIP

MasterofPublicAdministration

3 Credit

Pre Requisites: All course work should be studied.

Learning Objectives:
It is on job training and it enables the students to apply the theories on work experience.
Experience:
Student will required to do an intern ship of 12 weeks and shall get experience in any reputed
organization with job rotation in major functional areas and will prepare a comprehensive report
on whole activity.
Note: Student has to present a report, and viva of internship will be conducted.

__________________________

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