Action Research
Action Research
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Action Research
Volume 8(1): 93109
Copyright 2010 SAGE Publications
Los Angeles, London, New Delhi, Singapore and Washington DC
www.sagepublications.com
DOI: 10.1177/1476750310362435
note from
the field
Purpose
In the following Note from the Field, I respond to an invitation from students in the world of organizational studies,
to share my perspective on what constitutes a good action
research project/paper. As action researchers privilege the
context of practice over disembodied theory, I will introduce examples of action research after some initial definition and framing.
Definition
Action research is an orientation to knowledge creation that
arises in a context of practice and requires researchers to
work with practitioners. Unlike conventional social science,
its purpose is not primarily or solely to understand social
arrangements, but also to effect desired change as a path to
generating knowledge and empowering stakeholders. We
may therefore say that action research represents a transformative orientation to knowledge creation in that action
researchers seek to take knowledge production beyond the
gate-keeping of professional knowledge makers.
Action researchers do not readily separate understanding and action, rather we argue that only through
action is legitimate understanding possible; theory without
practice is not theory but speculation. Our activist wing
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Many forms
I acknowledge that many elements of action research can appear confusing. The
label itself is, in fact, an umbrella term that represents a family of practices.
Like all families that Tolstoy would have us bother with, action researchers
argue and fall in and out with one another. Inside the family we see practices
that seem genetically unrelated. After all, what could Chris Argyriss combative
investigation of learning defenses (action science) have in common with Dave
Cooperriders more gentle engagement (appreciative inquiry)? Yet both are
forms of action research. Moreover, there are confusing similarities with work
outside the family.
95
Autobiographical note
Before I proceed to the promised examples, I offer first a little
autobiography. Action researchers are, relative to conventional social scientists, more autobiographical in their expression
(we call it reflexive). Because we acknowledge that all claims
to knowledge are shaped by interests (consider that knowledge
claims are never neutral), what may seem like autobiographical
self-indulgence is offered to help contextualize the claims, create
transparency and also to anchor ownership of expression that can otherwise masquerade as worryingly disembodied and neutral. We might say that reflexivity is
Exploring life
I withdrew from formal studies and went to study Zen in Japan.
Zen practice encourages us to get deeply familiar with our own
experience right here, right now. It teaches that intellectual
understanding is a distant second best. Returning after a year to
the States, I landed a job working closely for a Texan oil billionaire, a context that
attracted me for its seeming closeness to the main artery of big business now
thatd be really living! But despite living vicariously at the margins of eye-popping
wealth and power, after two years I was drawn inexorably back to a scholarly
setting.
Bartunek, Richard Nielsen, William Torbert) were all familiar with, and indeed
seasoned practitioners of, action research. At Boston College, my interest in action
research was supported although most of the course work was aimed at gaining
familiarity with the foundations of conventional organization science.
Academic career
Upon completion I started my academic career at Case
Western Reserve, a place traditionally seen as also embracing
the action paradigm. Against all conventional advice early
in my career I co-edited an encyclopedic Handbook of Action
Research with Peter Reason, an English grandmaster of
action research. The book managed to simultaneously allow
the international community of AR to see ourselves and to
feel pride in our collective accomplishments. The range was
extraordinary from helping create whole new states (Ernie
Stringers work in East Timor) to reorienting policy on sustainable food production that affected millions of people in India and Latin America (Michel Pimberts
work), to organizational learning that swept corporate life (Peter Senge). The
Handbooks relative success (not that we made the Oprah list) led to founding
the international, peer reviewed journal Action Research, published by SAGE and
considered one of the most successful new journals they have launched. So today I
respond to the invitation to write an essay not as a distanced observer of the field
but as an active leader.
My interests
My interests are in promulgating the action paradigm among and for those who,
like me, yearn to contribute to making a positive difference. I admit there is a part
that also wishes to respond to the dismissive disdain that hovers over academics
conversations about action research. I understand that disdain, having myself
once dismissed the entire empirical endeavor! But now located inside the community of social science, I too feel disdain for work labeled action research that is in
fact some amalgam of uncritical consulting that leads to the reification of power
relations in organizations and, oops, somehow forgets that contribution to theory
and practice is also required. In the following I hope my concern for the quality of
work shared under the label action research is evident. My intention here is not
so much to invite a thousand flowers to bloom, but to suggest that action research
must be nurtured by those involved especially in preparing graduate students for
life after their degree.
In sum then the core features of action research are that the work happens in the
context of action and we have to get into an organization and be engaged with
the practitioners there. It operates in partnership with practitioners and we need
to discuss and shape our research question and design with the practitioners.
Not only must practitioners see the value of working with us, they must want to
engage in the experiment in learning that is action research. Action researchers
plan for cycles of action and reflection and thereby must be reflexive about how
change efforts are unfolding, and the impact that our presence (the intervention)
is having. We must be acquainted with the practices of action research which are
numerous and varied, and remain interested in always strengthening a skill set for
designing/leading workshops that invite knowledge creation with practitioners.
may take the form of empowering those with little voice through including those
who have been disappeared from a social system. In more familiar organizational
inquiry, it may mean empowering employees as members of knowledge creation
efforts that will inform their efforts to take the work forward, thus leaving them
stronger.
The action researcher must develop facility in communicating with two
audiences:
Because doing all that is very time consuming, I also suggested that people
should not waste their time on trifling matters but instead, 5) choose to engage with
those issues people might consider significant for, in the language of my colleague
Peter Reason the flourishing of people, their communities and the broader
ecology. Being value neutral is not a pretense action researchers uphold!
e ditors of ARJ have articulated for our work with reviewers. I believe they can
also serve as a checklist for quality with regard to any action research project pro
posals/dissertations and papers.
Articulation of
objectives
The extent to which authors explicitly address the objectives they believe
relevant to their work and the choices they have made in meeting those.
Gearty aims to both document and enhance change efforts with regard
to uptakes of low carbon technology.
Partnership and
participation
The extent to and means by which the project reflects or enacts participative
values and concern for the relational component of research. By the extent
of participation we are referring to a continuum from consultation with
stakeholders to stakeholders as full co-researchers.
continues
Contribution to
action research
theory/practice
The extent to which the project builds on (creates explicit links with) or
contributes to a wider body of practice knowledge and or theory, that
contributes to the action research literature.
Methods and
process
The extent to which the action research methods and process are articulated
and clarified.
The written products of all the efforts (journal articles and a dissertation,
respectively) clearly articulate what was done to whom so that the
reader can see the choices to enhance quality that were made.
Actionability
The extent to which the project provides new ideas that guide action in
response to need.
In all efforts the work engaged change agents, rather than merely
informing them. In effect action is an intrinsic part of the participation
of change agents.
Reflexivity
Kwok & Ku reflect mostly on the power dynamics of the unusual context
created for the work.
Perlows work shows the high degree of reflexivity associated with the
work of ethnography. She clearly delineates the differing scholarly vs
practitioner agendas.
Significance
The extent to which the insights in the manuscript are significant in content
and process. By significant we mean having meaning and relevance
beyond their immediate context in support of the flourishing of persons,
communities, and the wider ecology.
All work effected positive local change. The reach of the work is largest
when the action research agenda is taken to be a central focus for those
involved.
research. Consider for a moment when and how practitioners do engage with
actionable knowledge isnt it more often through personal experiential learning? Experiential learning can be usefully shaped by vicarious or substitute experience in association with (in partnership with!) a researcher who is close to the
practitioner in their context of practice. It is nave to believe there will be genuine
interest in your work among practitioners who have been treated as an afterthought.
And lets not politely overlook the Action research work is just sloppy
social science misconception. It helps to admit that there is sloppy conventional
and sloppy action research. Calling sloppy conventional work action research is unfair. Based
on the definitions above, and in much more detail
elsewhere, I hope such a mistaken identity can be
unmasked. Beyond that however lets imagine
that a piece of action research is indeed well done
we must also acknowledge that confusion and
disdain will always arise when we insistently evaluate one paradigm using the
standards of the other. In simple terms we cannot compare apples and oranges,
or, more properly as we are reflecting on paradigmatic difference, we cannot
compare apples and blue.
systems that keep it in place. Those who determine the rewards of the academy
today insist that publication in a handful (or two) of journals alone determines
whether a scholarly career has merit. Those socialized to produce these articles
are unlikely to appreciate work that is not primarily aimed at publication. If I
have a request around this delicate matter, its that we each consider what can
be learned with each other. In working with an action researcher, a conventional
social scientist can learn to offer more useful contributions in a variety of genres
and venues.
feeling the pull to a more scholarly career, Id say notice that jobs on the tenure
track are increasingly scarce, a fact that few see reversing any time soon. With
that in mind its important to reiterate that the action paradigm is best seen as
a complement, not a replacement in our social science endeavors. Education in
how to do quality action research would create more not fewer options. While
I believe that not all students have the multidimensionality to be effective action
researchers, let us simply allow students to find their own niche. Therefore, to
find a place to offer ones contribution requires exposure also to action research.
For those looking for a life that integrates scholarship and impact, awareness of the action paradigm may, in fact, open up creative alternatives. There are
an increasing number of jobs for those who would work in executive and professional advanced degree programs. It is up to universities and the reward systems
they design to make these positions as attractive to talented action researchers
as tenure track has been. It is also possible, some say likely, that universities
may prefer to go the Wal-Mart route and increase the numbers of badly paid
adjuncts doing much of the hard work in support of a feudal elite. In all likelihood both will happen and the education market will determine which model will
be ethically and financially sustainable.
Happily, I also experience that the academic market has changed in the
past decade. Whereas before it was either tenure track or demoralizing positions
one took while awaiting a TT opening, today there are more creative tracks for
people called to a scholarly, yet also practice-friendly, vocation. These innovations include the creation of new clinical and teaching tracks that require practitioner friendly communication skills. Some of these tracks are indeed designed
to accommodate an academic second class citizenry to be treated as teaching
workhorses. Yet in many, especially well resourced schools, the new tracks have
begun to offer attractive pay, long-term contracts and respect from conventional
colleagues. Their success is in no small part a result of their ability to support the
school (or department) in engendering more credibility with salient stakeholders/
practitioners (donors!). Importantly, these tracks, and those yet to be created,
offer conditions for doing interesting and useful work in professionally supportive contexts. The best of these tracks are also beginning to create conditions for
partnership between conventional scholars and scholar practitioners. These partnerships can advance both the scholarly and practitioner impact of a department,
school, research center or an entire university.
As for publishing . . .
For those who look for worthy journals beyond the top five A-ranked journals
usually referred to in doctoral preparation, they will find a multitude of vehicles
for sharing what they have to say. An important benefit is that people actually
read these journals (you are reading one now!). It would seem that when junior
faculty do the simple math of how many of their peers are vying to place articles
in the tiny number of available slots in hit journals, they may also consider a
Plan B so that their intellectual effort may be better spent on other, potentially
more society enhancing endeavors.
A parting reflection . . .
I conclude by sharing what has motivated me over the years. In a world so deeply
in need of change (as I write I note with incredible sadness that all living systems are in decline if that is not a compelling cause for coordinating collective
action, I dont know what can be), I see that the brilliance of social scientists
can be put to work in helping bring about needed change. I see the university as
especially important for the potential to convene stakeholders for change in ways
that overcome jurisdictional fragmentation. I have therefore come to think of
action research as residing in the space that can integrate truth and power. The
benefit for all involved in scholarly work is that deeper engagement with practice
will revitalize social science and increase its relevance to the very issues that most
deserve our attention.
Notes
1
2
In fact action research also has important roots, especially in the Southern
Hemisphere, in the liberationist work of Marx and Freire. Moreover, there is
debate about who actually coined the term, John Collier or Kurt Lewin.
More about the larger project may be found in Reason, P., Coleman, G., Ballard,
D., Williams, M., Gearty, M., Bond, C., et al. (2009). Insider Voices: Human
dimensions of low carbon technology. Bath: Centre for Action Research in
Professional Practice, University of Bath. Available at http://go.bath.ac.uk/
insidervoices