September 2016

Pumper
Pumper
DEDICATED TO THE LIQUID WASTE INDUSTRY
September 2016 www.pumper.com
LEAN AND
GREEN
Nebraskas Backlund Plumbing
converts its fleet to natural gas
power and reaps rewards PAGE 18
CARVING
A NEW NICHE
Hydroexcavation powers growth in

environmental services, utility locating
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Pumper
September 2016
IN THIS ISSUE
www.pumper.com
Published monthly by
18
COLE Publishing Inc.

1720 Maple Lake Dam Rd.
PO Box 220
Three Lakes, WI 54562
Lean and Green

- Ken Wysocky
A Nebraska pumping and environmental services provider moves
toward a fleet powered by compressed natural gas, reaping
financial rewards and building an environmental reputation.
ON THE COVER: Backlund Plumbing/American Pumping thrives on offering a variety
of environmental services to customers around Omaha, Nebraska. Co-owner Chris
Roseland is shown with two trucks from his fleet, a 2012 Vacall hydroexcavator and a
Freightliner pumping rig with a Jurop/Chandler pump. (Photo by Matt Ryerson)
10 Reading Between the Lines:
58 Pumper Interview: Cape Cod Facility
Many Pumpers Face a Dumping Dilemma
Nears Two Decades of Onsite Experimentation
Talk of restricted access to disposal and unpredictable

rate increases at municipal treatment plants cause great
uncertainty for haulers.
The Massachusetts Alternative Septic System Test

Center monitors a variety of new technologies, but
also looks at simple sand and sawdust drainfield bed.
- Jim Kneiszel, Editor
- David Steinkraus
14 @pumper.com
62 Building the Business:

9 Ways to Close the Generation Gap
Check out the latest online-only content at the Pumper

website.
30 Money Manager:
Smartphones: Big Benefits, Big Costs

Yes, they are go-to devices for your business. But it
pays to review your plans and usage frequently so
prices dont get out of control.
- Erik Gunn
36 Carving a New Niche

Wisconsins River View Construction uses the
power of hydroexcavation to build a big business in
environmental services and utility locating.
- Cory Dellenbach
46 Associations List
50 Septic System Answer Man:
Installing Advanced Systems is Not Enough,

You Have to Monitor Them
New technologies can provide better wastewater
treatment in challenging situations, but only if they are
inspected and maintained routinely.
When young bosses manage older workers and vice

versa learning to appreciate each age groups attributes
and skills is vital to a cohesive workplace.
- Jennifer FitzPatrick
66 WWETT Spotlight
PortaLogix service truck designers are portable
sanitation veterans.
- Craig Mandli
70 Industry News
74 Classy Truck
54 State of the Provinces:
Finding Environmental Solutions

for Pumpers in Western Canada
One umbrella association is making regulatory
headway in serving the training and professionalism
needs of diverse groups of wastewater professionals.
- Doug Day
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76 Product Focus/Case Study:
Hydroexcavation and Industrial Jet/Vac Services

- Craig Mandli
Jim Flory
84 Product News
Product Spotlight: Compact EnviroFin onsite

wastewater and dispersal system fits tight sites.
- Luke LeNoble
52 Rules & Regulations

- Doug Day
Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday
Mikes Septic Service, Eagle River, Wisconsin
- Jim Anderson
Alaska explores new technologies to meet rural water

and wastewater challenges.
Copyright 2016 COLE Publishing Inc.

No part may be reproduced without permission of the publisher.
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Coming in OCTOBER 2016
Winnie May
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2017 WATER & WASTEWATER EQUIPMENT,

TREATMENT & TRANSPORT SHOW
SPECIAL ISSUE:
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www.pumper.com Since 1979 September 2016
ADVERTISER
September
2016
index......
A
A.R. North America, Inc. ............... 12
Abbott Rubber Co., Inc. ................ 16
Advanced Services ....................... 16
Amazing Machinery, Inc. .............. 69
Amesbury Truth. ............................. 4
AMT Pump Company ................... 26
F
F. S. Solutions............................... 13
Fergus Power Pump, Inc. ............. 57
Moro USA, Inc. ............................... 7

MyTana Mfg. Company................. 34
N
FlowMark Vacuum Trucks ............ 27
T.S.F. Company, Inc...................... 15
Marengo Fabricated Steel ............. 2

Mid-State Truck Service ................ 4
Tank World Corp. .......................... 82
R.A. Ross & Assoc. NE ................. 3
Pik Rite, Inc. ................................. 59
TankTec ........................................ 94
Rider Agri Sales & Service ............ 4
PolyJohn Enterprises.................... 95
Transport Truck Sales, Inc. ........... 25
V&H Inc. ........................................ 3
PolyPortables, LLC. ...................... 23

Premier Truck Sales
& Rental...................................... 45
Transway Systems, Inc................... 5

Truck Country - Freightliner.............. 70
AQUA-Zyme Disposal Sys. .......... 74
GapVax, Inc. ................................. 83
H
House of Imports .......................... 11
I
Imperial Industries, Inc. ................ 53

In the
Round Dewatering
Brenlin Company, Inc. .................. 64

C
Cam Spray.................................... 32
Cape Cod Biochemical Co. .......... 56

Century Chemical Corp. ............... 64
Century Tank & Trailer .................. 75
In the Round Dewatering .............. 63

International Machinery
Sales, Inc.................................... 32
BY PRESSURE LIFT
Pressure Lift Corporation.............. 26

Presvac Systems, Ltd. .................. 96
K
KeeVac Industries, Inc. ................. 21
Keith Huber Corporation ............... 68
Key Commercial Corp. ................. 60
Klear it Kone ................................. 32
L
Clear Computing, Inc. ................... 52
Lanes Vacuum Tank, Inc. ............. 48
Comforts of Home Services..............68
Lely Tank & Waste Solutions ..............47
R
Ritam Technologies LLC............... 60
Robinson Vacuum Tanks .............. 28
Roeda Signs & ScreenTech Imaging .............................. 48
Romotech ..................................... 44
TSI Tank Services, Inc. ................. 55
Ultra Shore ................................... 52

V
Vac-Con, Inc. ................................ 35
Vacall-Gradall Industries............... 17
Vacutrux Limited ........................... 31
Vacuum Sales, Inc. ....................... 44
RootX.............................................. 9
(after page 74)

Advance Pump & Equipment......... 1
Andert, Inc. .................................... 7
Crescent Tank Mfg......................... 4
Manchester Hose
& Coupling ................................... 5
Marengo Fabricated Steel ............. 6
Mid-State Truck Service ................ 4
R.A. Ross & Assoc. NE ................. 3
V&H Inc. ........................................ 3
VARCo. ......................................... 51
Rush Refuse Systems .................. 73
D
Del Vel Chem Co. ......................... 28
LMT, Inc. ....................................... 64
Walex Products, Inc. ..................... 39
Safe-T-Fresh................................. 19
Wallenstein Vacuum Pumps/

Elmira Machine ........................ 85
Marsh Industrial ............................ 56
Satellite Industries ...................... 2, 43
Masport, Inc. ................................... 3
Screenco Systems, LLC ............... 72
Wee Engineer, Inc. ....................... 34

Westech Vac Systems .................. 71
Mid-State Tank/
Arthur Custom Tank ................ 48
Septic Services, Inc. ....................... 7
Westmoor Ltd./Conde................... 49
WWETT Show .............................. 67
Specialty B Sales.......................... 60
Stamp Works Magnets ................. 12
Stanleys Truck Sales ................... 63
Classifieds.............................. 88-91
Marketplace ............................ 86-87
Ecological Laboratories, Inc. ........... 52
Eastern Supplement
Lenzyme/Trap-Cleer ....................... 4
Liberty Pumps, Inc. ....................... 65
Crust Busters ................................. 28
Crescent Tank Mfg......................... 2
NAWT, Inc. .................................... 68
Aqua Ben Corporation .................. 31
Arcan Enterprises, Inc.. ................ 16
(after page 74)

Advance Pump & Equipment......... 1
T&T Tools, Inc............................... 26
O
Oakmont Capital Services .............. 4
Best Enterprises, Inc. ................... 41
Midwest Supplement
Sweet Septic Systems .................. 57
National Vacuum Equipment................37
Fruitland Manufacturing. ............... 29
REGIONAL
ADVERTISERS
Five Peaks .................................... 33
Armal, Inc. .................................... 12
Surco Portable Sanitation

Products ..................................... 61
Vacuum Sales, Inc. ........................ 5
Follow
Pumper
on
www.facebook.com/PumperMag
Engine & Accessory, Inc. .............. 57

Erickson Tank & Pump ................. 66
Explorer Trailers McKee Technologies ............ 63
Milwaukee Rubber Products ............ 44
twitter.com/#!/PumperMagazine
Roo
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Rootx_FDU300_P4C_Cole.indd 1
3/4/15 11:18 AM
Jim Kneiszel, Editor
READING BETWEEN THE LINES
Contact Jim with

your comments,
questions and
opinions at
editor@pumper.com.
Many Pumpers Face a Dumping Dilemma

Talk of restricted access to disposal and unpredictable rate increases at municipal
treatment plants cause great uncertainty for haulers By Jim Kneiszel, Editor
ocal municipal treatment plant officials are making noises that they
will no longer be able to accept your septage loads. They say theyve
reached treatment capacity or the cost of processing loads from pumpers is becoming burdensome to the taxpayers. They talk about drastically
raising the rates, or maybe taking only sludge pumped from homes and
businesses within their city, town or county boundaries.
This is becoming an all-too-common problem in the pumping industry, especially in sprawling metropolitan areas where municipal wastewater plants face budgetary constraints at the same time as more new homes
are relying on septic systems for treatment. On one hand, officials look for
ways to limit incoming septic waste. But on the other hand, some accommodation is needed for the growing number of residents not hooked up to
the Big Pipe.
Officials are looking for solutions and turn to you one of their biggest
pumper customers for your thoughts. What do you tell them? If youre
Frank Bowen, of Bowens Septic and Environmental Services in Conyers,
Georgia, you wrestle with the question that has been dogging you as some
plants turn away your trucks and others jack up their prices.
TOUGH NEWS
Bowen was invited to a meeting of the Rockdale County Water and Sewage Authority to hear that monthly septic dumping in early 2016 more than
quadrupled. If the pace continues, a plant operator said the county would
blow out its budget for sludge treatment.
Give me a place
It is something that needs to be
dealt with, and I think we need to find
to dump and Ill
the path forward that is equitable for
(pass the costs along to)
the residents of Rockdale County, said
the customer. You just
Ed Biskis, of ESG Operations, which
maintains the county water and wastetell me what it costs, give
water plants, and for the vendors who
me a safe place to dump
are trying to provide that service to the
and well keep rocking
residents who need their septic tanks
pumped.
and rolling.
As reported in the local Rockdale
Frank Bowen
Citizen, officials around the table discussed ideas like requiring mandatory
three- to five-year pumpouts to reduce the strength of the sludge taken from
neglected septic tanks. They determined it would be hard to put that requirement in place and challenging to regulate required maintenance.
Bowen suggested a consumer education effort as a starting point.
10
What is happening is that a lot of people who have been on public sewer their whole life are moving into Rockdale County. They flush every cottonpicking thing they can think of down garbage disposals, Bowen said. There
have been times when we could literally walk on the sewage.
EDUCATE CUSTOMERS
I called Bowen and asked him to elaborate on his thoughts following
the meeting and talk about his frustration over a scarcity of dumping options. He said the situation could threaten the livelihood of his company
with 15 workers, as well as all the other pumping companies who rely on
area treatment plants.
Maintenance is clearly a growing issue and one part of the problem, he
explains. His technicians often encounter what he calls dead tanks, septic tanks overwhelmed by grease, trash that shouldnt be flushed, and harsh
cleaning products. The systems have been neglected for many years and are
so packed full that workers use a mini-excavator bucket to start clearing the
waste away before pumping.
The drivers try to educate homeowners about proper septic system
care, and add notes to the invoices spelling out necessary lifestyle changes
needed to correct a problem.
Its out of sight, out of mind. Once we pull out of the driveway, all thats
forgotten until it starts to back up in their house again, he says. Those homeowners call after six months, angry that their lines have backed up again.
Theyll magically remember when you show them the notes on the invoice.
While educating septic users is a great idea, Bowen implores treatment
plants to set disposal prices that pay for their costs and a little bit more
rather than threaten to restrict or ban pumpers from using these facilities.
Banning septic sludge is failing to serve the 55 percent of county residents
who utilize septic systems, he says.
COSTS ARE RISING
Currently Bowen pays $500 to dump a 3,500- to 4,000-gallon load at
Rockville County. If the price has to rise to cover the treatment plant costs,
so be it, he says.
If it costs $600, go to $600. If it costs $700, go to $700. Give me some
figures and lets fix the problem, he says. Give me a place to dump and Ill
(pass the costs along to) the customer. You just tell me what it costs, give me
a safe place to dump and well keep rocking and rolling.
Bowen didnt get an answer to his question about cost, but he views the
situation as an opportunity for a public treatment plant, or maybe it will fall
to the private sector to step in and handle the load.
(continued)
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Surely they can figure out how to design a treatment plant to handle
the sewage, he says.
Bowen doesnt want to discount the impact raising dumping prices will
have on his business. Constant increases have already taken their toll. He
says the going rate for a pumpout is $375 in his area, which means he can
take in $1,125 filling a truck in three stops. When he spends $500 to dump,
$100 for fuel, about $275 for labor, the profit is down to $250, and out of that
comes equipment wear and tear, office staff, insurance and advertising. The
bottom line: Its hard to break even.
We dont make money by pumping the tank, he concludes. Maintenance and repairs is where we make money.
WE NEED ANSWERS
For pumpers to have a chance to maintain a thriving small business,
they need to know their fixed costs, have a reliable outlet for disposal and
then set their own prices to ensure a profit. Under the present circumstances, Bowen and other pumpers across the country are having a tough time
plugging any of those facts and figures into a business plan.
For the good of the millions of homeowners who utilize septic systems
and the technicians who keep them in tip-top shape, I hope clearer disposal
answers are on the way.
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Pumper.com
Visit the site daily for new, exclusive content. Read our blogs,
find resources and get the most out of Pumper magazine.
LOSS OF LAND APPLICATION
exploring treatment
options
Florida pumpers are losing their land spreading
options. Land application of septage has
routinely been under fire and bans in other areas
may not be far behind. Read about how a Florida
pumper planned ahead to give himself options,
and what you can do if facing a similar situation.
pumper.com/featured
Its important for small-business

owners to understand some recent
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its SERPs overhauls that directly
impact what consumers see about
your company.
Changes to Google Search Results
Create Opportunity for Your Business
pumper.com/featured
DIGITAL TRANSITION
pumper.com/featured
cut the
paperwork
Pumpers deal with a lot of
paperwork, from inspection
reports to service agreements.
To save time and space and
protect your sanity you
may want to go 100 percent
digital. That may sound like a
daunting transition but these
tips will help you through it.
O&M UPDATES
system care after repair

Continuing with the theme of remediation, one of the most
important steps is at the end: educating the homeowner
about the care of their rejuvenated system. Providing a plan for
the homeowner to monitor the system needs to be a priority
after a repair or remediation. If they arent informed, eventually
all your hard work getting their system back in shape will
be for nothing. Here are some tips on providing a system
management plan. pumper.com/featured
CONNECT WITH US
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14
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or Twitter at twitter.com/
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pumper.com/featured
CHOOSING A HOIST
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PUMPER PROFILE
COVER
STORY
LEAN AND
GREEN
A Nebraska pumping and environmental
services provider moves toward a fleet
powered by compressed natural gas,
reaping financial rewards and building an
environmental reputation By Ken Wysocky
o increase market share in the grease trap and septic pumping

market in metropolitan Omaha, Nebraska, Chris and Mark Roseland the owners of American Pumping figured theyd have
to operate leaner than and differentiate from competitors, as well as
make a bit of a marketing splash.
They accomplished all three goals by making a significant investment in new technology that has reduced operating costs and earned
the company plenty of free publicity: vacuum trucks powered by compressed natural gas (CNG).
The companys two pump trucks feature Freightliner M2 chassis
equipped with 2,800- and 3,800-gallon steel tanks and Jurop/Chandler
pumps. One of the trucks also sports two 100-gallon water tanks and
Profile
(continued)
Backlund Plumbing/
American Pumping
Omaha, Nebraska
Nebraska
OWNERS: Chris and Mark Roseland

EMPLOYEES: 65
SERVICE AREA: Metropolitan Omaha, Nebraska
SERVICES: Pumping, industrial cleaning, hydroexcavation,
residential and commercial plumbing and commercial drain cleaning,
municipal sewer cleaning
WEBSITE: www.backlundplumbing.com
18
Chris Roseland, coowner of Backlund

Plumbing/American
Pumping, is shown
with a Freightliner
truck. (Photos by Matt
Ryerson)
19
a Hotsy hot-water unit that makes short work of

grease clogs, says Chris Roseland.
But the most noteworthy aspect is the Cummins Westport ISLG natural gas engines (320 hp),
which will reduce the companys operating expenses. The natural gas conversions, performed
by Truck Center Companies, are relatively simple:
The gas tank and fuel delivery system is replaced
with a CNG tank and a new fuel delivery system.
Then, another conversion kit enables the original
gas engine to run on natural gas, Roseland says.
Right: This American Pumping vacuum truck shows its

going green by promoting the natural gas power plant.
Below: Technician Johnny Compos dumps a load at
a wastewater treatment plant. The Freightliner M2 is
powered by compressed natural gas.
Left: One drawback to

running vehicles with
compressed natural gas is
a scarcity of filling stations.
That is expected to change,
however, as more CNG
trucks hit the road.
The Roselands bought American

CNG vehicles
Pumping in 2012 and made it a suballow us to
sidiary of a larger company they own,
Backlund Plumbing, which Mark and offer pumping services
his wife, Sally, bought in 1987. The Roseat a lower cost. The more
lands wanted to further diversify Backlund Plumbings business base, which miles the trucks travel,
includes residential, commercial and
the more
municipal drain cleaning; residential
money we save.
and commercial plumbing; hydroexcavating; and water and sewer line instal Chris Roseland
lations.
We basically grew as our customers needs grew, says Chris Roseland,
a master plumber who joined the company in 1994. A good example is outside utility installations, such as new waterlines work the company didnt
do until 2008, based on growing demand from customers. That required a
significant investment in tractors and backhoes needed to install fire lines
and storm and sanitary lines.
There was a huge learning curve in how to do outside utilities, he notes.
But we took our experienced plumbers and added utilities to their scope of
work. They took OSHA confined-space entry classes and learned safe excavation techniques things like what equipment to use in what situation, how
to use it, and proper compaction and backfilling techniques.
20
QUALITY CONTROL
Backlund Plumbing also
diversified to reduce its reliance on subcontractors. By
offering as many services inhouse as possible, the Roselands felt they could better
control the quality of work as
well as job schedules, unhindered by subs who might show
up later than expected.
If someone calls with a problem at midnight, we show up with all our
vehicles and we dont have to wait for a sub to show up, Roseland adds. We
run a 24-hour operation no answering service. If the phone rings at 2 a.m.,
we answer it. Same-day service is a huge must in our world. And we also
have the equipment ready to handle virtually any problem; were a one-stop
shop for plumbing, pumping, utility work and hydroexcavating. If people
asked us to paint their house, wed probably paint their house. Well literally do anything.
Moreover, offering a variety of services avoids the all-eggs-in-one-basket problem that leaves some companies vulnerable to market downturns,
he says. The strategy has worked well so far; since 1987, Backlund Plumbing
has grown from a small service shop with just three employees to a multimillion-dollar-a-year company with 65 employees and a large fleet of vehicles
and equipment.
(continued)
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Cross-training
builds productivity
One of the keys to Backlund Plumbings growth over the years is an
employee cross-training program that improves efficiency at the Omaha,
Nebraska-based company.
At Backlund, some plumbers know how to operate a vacuum truck,
for instance. In other instances, sewer line cleaners can also run inspection camera systems. And along the way, employees make themselves
more valuable to the company and sometimes even earn pay increases.
One of my best drain technicians became a full-time cross-bore CCTV
technician, says Chris Roseland, who co-owns the business his father,
Mark, bought in 1987. He got
a substantial pay raise for acquiring a new skill.
Our employees
Cross-training is a big
are happier
reason why we excel, he
because on most days,
adds. We have very smart
employees. One of our techthey never know what
nicians likes to fix things, for
theyll be doing. Doing
example, so he learned how
different things keeps them to repair pipeline inspection
cameras. We also have ininvigorated about their
terior commercial plumbers
jobs and helps to
who want to be out in the dirt
prevent burnout.
digging. So they learn how to
run excavating equip Chris Roseland ment. Then in winter,
when theres less
digging going on, they can go back to doing interior plumbing.
Cross-training is time-consuming and requires thorough
planning as well as a strong commitment. But in the end, its
worth the time invested, Roseland says, and not just because of
the increased efficiencies. He points out that employees appreciate their employers more when they feel the company is interested in satisfying their career goals. As such, cross-training
can reduce turnover as well as keep employees refreshed.
I think our employees are happier because on most days,
they never know what theyll be doing. Were as far from an
assembly-line job as you can get, Roseland says. Doing different things keeps them invigorated about their jobs and helps
to prevent burnout.
Backlund also improves retention by paying top wages and
offering good benefits, such as providing paid time off and a
matching 401(k) retirement program, plus paying the bulk of
employee health insurance premiums. When people came to
work for us 10 years ago, they came because we could give
them 60 to 70 hour weeks and enable them to make more money, Roseland points out. Now they seem to prefer that we offer a 40- or
50-hour workweek, pay them a good wage and back it all up with a good
benefits package.
To build company loyalty and teamwork, Backlund also holds special
events for employees, like Thursday night bowling-and-pizza parties or
fishing/hunting trips. Once, we took 50 guys to a Kansas City Chiefs
game, Roseland says. We treat employees like gold because theyre
our most valuable asset.
In 2015, we went from $8 million to $10 million in sales with the
same number of employees, he adds. We did it thanks to diversified
services and cross-trained employees.
22
Utility repairs and plumbing repairs definitely feed off of our grease
trap and septic maintenance business because of inspections, Roseland
explains. For instance, we may inspect a septic tank and find the leachfield isnt draining properly because the lines are clogged. It works the
same way with grease traps. A lot of grease traps we clean out also require line jetting.
The fact that we utilize Spartan trailer-mounted water jetters to jet and
wash down grease traps helps separate us from other companies, he continues. With all of our sewer cleaning equipment, we can do a better job than
a guy with just a septic truck with a pump at his disposal.
Those synergies also work in reverse, he says, noting that plumbing
repairs sometimes lead to grease trap or septic tank work for American
Pumping. In addition, competing plumbing firms sometimes hire American
Pumping when they unexpectedly encounter jobs that require grease trap or
septic tank cleaning.
Thats why we kept the name American Pumping, Roseland explains.
If a plumbing company that maintains restaurants wants to subcontract
grease trap work, for example, we figured they wouldnt want a truck pulling
up on the job site with the name of a competing plumber on the truck.
ALL IN WITH NATURAL GAS
The Roselands were already familiar with the dynamics of natural-gaspowered trucks. In 2012, the company converted 10 Ford Econoline service
vans, used for drain cleaning and plumbing work, to natural gas. Today,
natural gas also powers seven Ford Transit vans, two Dodge 2500 flatbed
delivery trucks, three Freightliner FL70 service trucks, and two dump
Jamey Severn (foreground)

trucks featuring Freightliner FL70 chasand Johnny Compos remove
sis and (in-house built) 7-cubic-yard
sediment from a tank using a CNG
dump bodies.
Freightliner M2 vacuum truck
High fuel prices played a key role in and a 2012 Vacall AllExcavate
the decision to convert to natural gas. In hydroexcavator.
2012, the average price for a gallon of gasoline nationwide hovered around $3.60. At the time, we were doing work for
the citys Metropolitan Utility District (MUD) and I noticed they were converting their vehicles, Roseland recalls. So I inquired about it.
Back then, CNG cost just $1.70 a gallon. In addition, natural gas prices
(continued)
historically arent subject to the volatile

Above: Chris Roseland talks
about the days workload with
swings commonly seen in gasoline prices.
service manager Tom Ostrand.
And while the conversion price was expenRight: Leslie Brown, service
sive about $12,000 per service van
manager of Backlund Plumbing/
MUD was offering a 50 percent rebate. That
American Pumping, talks to a
sealed the deal, he says.
customer.
With financial assistance from the
rebates, our break-even point was running 3,000 gallons (of CNG) through
the vehicles, Roseland explains. Each van saved about $4,000 the first year
through reduced fuel costs. Id say 90 percent of those first 10 conversions
paid for themselves within the first two or three years.
There was a strong case for converting the septic pump trucks to natural
gas because the city of Omaha requires contractors to dispose of all grease
trap and septic waste at the citys main treatment plant. In some instances,
that means route drivers must make a 40- or 50-mile round-trip from Omaha
to rural customers and back to the treatment plant. So CNG vehicles allow
us to offer pumping services at a lower cost, Roseland points out. The more
miles the trucks travel, the more money we save.
STILL REAPING SAVINGS
Gas has fluctuated downward and
In my opinion,
back up a bit, so the fuel savings arent as
fuel prices
dramatic. But Roseland points out that
since the vans conversions, the company eventually are going to
also converted the two Freightliner dump
go back up. Our vehicles
trucks and other vehicles that used diesel
have a seven- or eightfuel, which remains more expensive than
year life cycle, so were
CNG.
The cost of larger CNG-powered vehi- betting that fuel costs
cles, such as the Freightliner dump trucks
will average out higher
(which come with John Deere or Cummins
CNG engines), is about $60,000 more than in the next
for a conventional truck. As such, the payseven years.
back period is longer about two years,
Chris Roseland
he notes. When diesel is at $4 a gallon and
CNG is $2 a gallon, we might save up to
$250 a day, he explains.
In my opinion, fuel prices eventually are going to go back up, Roseland continues. Our vehicles have a seven- or eight-year life cycle, so were
24
betting that fuel costs will average out higher in the next
seven years. In the short term, he remains undaunted by
lower fuel prices; the company plans to buy and convert
five more Transit vans in 2016, he says. Weve never lost
money (using natural gas over gasoline).
Backlunds revenues have increased since the natural gas conversions, and Roseland attributes much of it
to the companys ability to brand itself as a green, ecoconscious business. I can verify that because weve only
promoted it on our vinyl vehicle wraps, and when people
call, they usually ask about the CNG trucks, he says. They
notice that weve done it. Our employees tell me that customers are always asking how it works. I think that if were
on par with a competitor price-wise, we get chosen because were greener.
Roseland says the use
of natural gas doesnt affect engine performance.
Three-hundred hp on (an
engine using) diesel fuel
is the same as 300 hp with
natural gas, he says. The
only difference hes noticed
is that the natural-gaspowered engines seem to
run a little hotter and burn
a little more oil than conventional diesel- or gasoline-powered engines.
There is one drawback
to CNG-powered vehicles:
Fueling stations are scarce.
Roseland says the company is fortunate because there are two CNG stations within a mile of the companys headquarters. In addition, all the CNG vehicles have only a 250-mile
range, so drivers must always be aware of their proximity to fueling stations.
But theyre adding more refueling stations every year, he notes.
FILLING THE GARAGE
As demand for drain cleaning services grew, so did the companys roster of equipment. Today, the company owns two trailer-mounted Spartan
798 jetters (4,000 psi at 18 gpm), equipped with 500-gallon water tanks, and
a 2010 Camel 1200 vacuum truck with hydroexcavating capability, made by
Super Products LLC. It features a 12-cubic-yard debris tank, a 1,500-gallon
water tank, a blower made by Howden Roots (4,460 cfm) and a water pump
(80 gpm at 2,000 psi) made by Myers (a brand owned by Pentair Ltd.).
In addition, the company also relies on five cart-mounted cable drain
cleaning machines made by Duracable Manufacturing Co.; six VuTek push
cameras for pipeline inspections, made by Insight Vision; several MiniSeeSnake pipeline inspection cameras made by RIDGID; and a Dodge
Sprinter camera truck equipped by CUES with a LAMP inspection camera
that includes lateral-launch capability.
The company also owns a 2012 Vacall (Gradall Industries) AllExcavate
hydroexcavating truck, built on a Sterling chassis with a 12-cubic-yard debris tank, a 1,300-gallon water tank and a 5,150 cfm Hibon blower (Ingersoll
Rand), and two trailer-mounted vacuum hydroexcavators made by Ditch
Witch (Charles Machine Works). Used primarily for utility potholing, the
units feature a 500-gallon debris tank and a 250-gallon water tank.
In addition, the company owns five mini-excavators and two skid-load-
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ers made by Bobcat Co., three John Deere loader backhoes and one Caterpillar excavator.
Owning a wide range of equipment helps Backlund land jobs that
it otherwise couldnt bid on. A good example is a massive, ongoing sewer
rehabilitation project in Omaha, slated for completion in 2027. Known as
Clean Solutions for Omaha (CSO), the project includes separating combined stormwater and sanitary sewer lines, which in turn will reduce the
number of sewer system overflows that result in raw sewage discharges into
the Missouri River and other local waterways.
Its been a real boon to our vac truck business, Roseland says of the
project, which also includes construction of a deep tunnel and underground
detention basins to store excess stormwater during heavy rainfalls. The detention basins have to be cleaned of debris periodically. The vac trucks are
also used to pump out holding tanks that store sewage diverted there while
the mainlines are under construction, he adds.
TIME TO GROW
As for the future, Roseland says the company is aiming for 10 percent
growth in sales during 2016, with much of the increase coming in sewer and
water infrastructure work.
He also says that acquiring another company isnt out of the question.
Were always thinking like that, he says. Were always willing to consider getting into something new.
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Smartphones: Big Benefits, Big Costs

Yes, they are go-to devices for your business. But it pays to review your plans and usage frequently
so prices dont get out of control. By Erik Gunn
by the business. In either case, they must follow rules: No personal calls
he Apple iPhone will mark its 10th birthday next January but can
or web surfing during work hours. Theyve got breaks and lunch when, if
anyone imagine the world without it or its principal rival, the Antheyve got something personal, they can go and use them for that, Warren
droid-based phone launched roughly 20 months later?
points out. And no calls while driving thats against Delaware state law
Neither of them were the first smartphones mobile phones combinunless the driver can talk hands-free.
ing the convenience of cellphones with the power of computers. But they
Before the iPhone, the business used two-way radios. Warren says
turned the smartphone from a specialized tool for a small slice of businesstheres no comparison between that technology and the iPhones. The radios
people into one found in nearly every pocket or purse.
could only communicate back to the office and they cost nearly 10 times
Theyre still a business tool, and theyre relied on more and more by
what an iPhone cost. You can spend as much as $5,000 for one radio in the
all of us, including septic pumpers and drain cleaners. And neither they
truck.
nor the data they bring to the palms of our hands are
Hes never put pencil to paper to measure what the
cheap. But are they worth it, anyway?
phones are worth, but he estimates they probably net him
You can get smartphone apps to track business
Its almost like
a 10-15 percent savings on various costs. And thats even
mileage, manage cloud-based task lists, and much more.
youve got a
when you consider that his current business data limits are
Smartphones can also tie into your databases back at the
probably too low. Were always going over so its expenshop. With features such as Google Maps, theyre supmini office there in your
sive using them sometimes, Warren admits. But the conplanting stand-alone GPS devices for many of us. And
hands. Even with the
venience they offer is worth it. Its almost like youve got a
they allow rapid communication between you and your
cost of use its still a lot
mini office there in your hands, he continues. Even with
crews and among crew members themselves whether
the cost of use its still a lot cheaper than the old way of doby email, text messaging or good old-fashioned voice
cheaper than the old
ing things. Time is money, and it saves time.
phone calls (how 20th century!).
way of doing things.

Time is money, and it
saves time.
NAKED WITHOUT THEM

THE SMARTPHONE EQUATION
Hollis T. Warren Sr. owns Hollis Warren Inc., a sepIf you dont have smartphones in your business,
tic service located in central Delaware near Dover, the
chances are youre wondering about them. But even if you
Hollis T. Warren Sr.
state capital. His drivers have been using Apple iPhones
do, you might benefit from a closer look at how youre using
on the job for 10 years about as long as theyve been
them. Either way, you may want to consider a few important
around. I never thought it would be that big a deal, says Warren. But you
factors about bringing (or keeping) smartphones on the job where you work.
feel naked if you dont have one on you anymore.
Theyre a necessary communication tool, he says. Drivers can phone
Whose smartphones will your employees use their own, or a comahead to let customers know theyre on the way. If they lose their way en
pany-issued one?
route to a job, they can call for directions or bring up Google Maps.
If they use their own, youll need to work out clear and fair policies for
The map apps also allow the driver to scope out a customers yard conreimbursing them for the cost of their phone use for business purposes. You
figuration before arriving at the job site. Utilizing an app called Planimeter
may find an advantage to simply getting everyone a company phone for
in conjunction with the map, drivers can calculate how long a hose theyll
company business. In either event, be sure to establish clear policies and
need to run from the tank to the truck. When the work is finished, the driver
procedures, as Warren points out. Making sure they cant fritter away your
can take the customers credit card payment on the spot using the phone.
work time on Words with Friends or Angry Birds games is just the start.
A driver who runs short of a needed part can just call back the office for
the item to be driven out to the job instead of having to stop, drive back to
What are the best cellular networks in your region?
fetch it, and then return. By avoiding lost time, its going to save you a lot of
Service varies around the country, and as the big carriers continue to
money, says Warren.
invest in improving their coverage, the best carrier this week could fall beWarrens employees can choose to use their own iPhone or one issued
hind six months down the road. Ask people you know; you could start with
30
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your employees, who probably have their own phones already and can tell
you about their experiences. Consumer Reports from time to time ranks the
various carriers; it wouldnt hurt to see what the magazines most recent report says about the carriers in your area.
What specific plan will be best for your business?
Data plan structures are changing all the time. Early on, carriers offered
unlimited data plans (for a definite markup, to be sure); later they backed
away from them. Now theyre coming back, pricier than ever but its an
open question whether theyre worth the expense. Even unlimited plans
have their limits: If your usage goes over a certain level, carriers may effectively slow down your data speed.
Under most plans, though, data is priced in increments of 5 or 10GB
a month and if you go over, theres a premium charge. You can see the
dilemm: Do you go with a rich plan that might be more than you need, essentially wasting the additional dollars it costs compared to a cheaper
plan thats closer to your actual usage? Or do you go with a lean one, risking
that youll go over it and have to pony up more?
Only you can decide which answer suits your situation better. Once you
do choose, watch your bills: If youre always paying overage charges, youll
probably be better off stepping up to a monthly data plan with a higher ceiling. And if you always use a lot less than youre paying for, you can switch
downward after a few months.
Note Im saying plans, not carriers; carriers typically lock you into a
contract of two years or some other fixed term, which remains in place even
if you shift your data plan up or down.
Would you do better on a pay as you go plan?
An alternative to going with the big carriers and their two-year contracts
is a no-contract plan, paid for by actual usage and able to be terminated at
any time. Providers include Tracphone, Ting, Consumer Cellular and others.
They may promise substantial savings, but youll have to consider your own
usage patterns.
Running some hypothetical comparisons with Tings calculators, if
your actual data usage is way under the big carriers monthly data plan limit,
you might realize substantial savings by switching. If your usage usually approaches your actual limit, however, the savings dont appear to show up.
CHOOSE WISELY
Like a lot of business decisions, adding smartphones or switching plans
may require you to make some careful comparisons. Take the time and
choose the option that best suits your needs. After all, isnt getting the best
deal you can one of the smartest things you can do?
31
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&
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River View
Construction
Wisconsin
Wausau, Wisconsin
OWNER: Randy Weinkauf
EMPLOYEES: 65
SERVICE AREA: Central and northern Wisconsin
SERVICES: Environmental services,
paper mill maintenance, site development,
commercial snow removal
WEBSITE: www.riverview-construction.com
f the diversification success of River View Construction is any indication, pumping contractors could consider adding a hydroexcavator to the equipment inventory and land more service work.
River View has seen its share of changes, starting as a milk hauling company in 1950, and providing environmental services contracting with specialties in landfill construction and utility work. Based in
Wausau, Wisconsin, the company added its first hydroexcavator in
2006 and now has three in its fleet serving the entire northern part of
the state. The rigs have been a transformational addition.
If we know there are utilities on a job site, the hydroexcavator is
the first piece of equipment that goes out, says Randy Weinkauf, president and owner. Our guys wont work without it. You need to know
where your gas lines are, where your electric is. You can locate it, but
it still isnt the same. Weve seen locators off by a foot or two at times.
(continued)
CARVING A
NEW NICHE
Wisconsins River View Construction
uses the power of hydroexcavation to
build a big business in environmental
services and utility locating
By Cory Dellenbach
36
Hydroexcavator operator
Kevin Schmoll uses a Premier
rig to clear the area around
a cellphone tower to expose
utilities for future work.
(Photos by Cory Dellenbach)
River View has seen a 10 percent growth in sales and labor every year
for the past six years and Weinkauf says its because the company has solid
employees and takes chances on new equipment like the hydroexcavators.
Were not afraid to get into something if we think its doable, Weinkauf
says. And Ill put our crews against any crew in the United States.
TRYING SOMETHING NEW
Ewald Weinkauf, Randys father, founded the company to haul milk in
central Wisconsin. He did that milk route for a while and then he started
moving over into operating 5-yard dump trucks, Weinkauf says. Then he
bought a backhoe and a dozer and started doing land-clearing work.
Ewald, who died in 2000, began moving around pulp and other material
at the local paper mill in the 1960s. By the early 1970s, the company picked
up some business with an electric utility at its local coal-fired power plant.
A River View crew

uses a Vactor HXX
hydroexcavator to
expose utilities at a
construction site.
We worked with ash handling when they started using coal, Weinkauf
says. They needed a contractor to haul ash from their storage silo to an onsite landfill and we filled that role.
River Views main focus now is environmental contracting. We operate
a landfill in Monroe County, Wisconsin. We also maintain methane gas piping systems at landfills and we build leachate collection systems, says Jesse
Turner, vice president of sales. The company built its first landfill in Vilas
County, Wisconsin, in 1989 and has completed many other landfill projects
throughout the state.
PIVOT TO HYDROEXCAVATION
Building a landfill takes a lot of equipment, from bulldozers to longreach excavators, dump trucks and hydroexcavators. It all starts with excavaIf we know
tion work, says Turner. You strip the
there are
topsoil and you start from there.
utilities on a job site,
The company builds its cell the
base of the landfill and then gets a
the hydroexcavator
sub-base compacted and approved by
is the first piece of
the Wisconsin Department of Natural Reequipment that
sources (DNR). The company then hauls
in clay. The clay goes in 4 feet thick and
goes out.
we place it in 6-inch lifts, Turner says.
Every lift has to be tested with a nuclear
Randy Weinkauf
density gauge and approved by the DNR.
Once the clay is installed and approved, a 60-mil membrane liner is
placed over the entire landfill area and a foot of drainage rock the leachate drainage layer is installed. Landfills can take a while to complete
with the land clearing involved, Weinkauf says. It can take anywhere from
three to six months or longer depending on the size.
While landfills remain the core, company officials knew they needed
to diversify.
(continued)
The River View

Construction crew
includes, from left, Dewey
Lannigan, Jesse Turner,
Randy Weinkauf, Andy
Hafenbreadl and Gerard
Skrzypchak. Behind them
are the companys three
hydroexcavators, from left,
a Premier CV-100 and two
Vactor HXXs.
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Right: A River View crew uses

a Vactor HXX hydroexcavator to
expose underground utilities.
Below: Operator Kevin Schmoll
shovels the remainder of the debris
from a Premier hydroexcavator.
Left: Schmoll works
in tight quarters with a
Premier hydroexcavator.
In the mid-2000s, Weinkaufs project manager approached him with

the idea of purchasing a new type of equipment a hydroexcavator. The
hydroexcavation market was in its early stages in the U.S. at that time, and
very few contractors had the machines in Wisconsin.
Gerard Skrzypchak had a talk with me back in 2006 and told me that
these hydrovac trucks would be the wave of the future, Weinkauf says. Hes
the one who talked me into getting them.
Skrzypchak knew about hydroexcavation from his time working for
a utility company where he created the excavating permitting process, in
which it became mandatory for the utility to use hydroexcavators. The utility
uses a hydroexcavator to first identify where utilities are and whether there is
enough space between them to continue excavation with backhoes. If there
isnt enough space, the job is finished with hydroexcavators.
SUCKING SAND AND MUD
You have a menagerie of things underground, Skrzypchak says. Its
like a spaghetti bowl underground of high-voltage lines, natural gas lines,
chlorine lines, hydrogen lines and fiber optics. Its all intertwined.
River View purchased its first hydroexcavator, a Vactor HXX built on an
40
International chassis, in 2006

and immediately picked up
more utility work. The company also landed a job for
American Transmission Co.
(ATC) on construction of a
new electric transmission
line. The pads their trucks
sat on needed to be vacuumed all the time, Weinkauf
says. If there was any sand or
mud on them, we would have
to keep them clean and the
hydrovac trucks helped with
that a lot.
The pads had to be
cleaned so the utilitys equipment could sit perfectly level
while work was being done. River View found the hydroexcavators useful on
that job because hose attachments could be added for longer reach.
The company bought its second hydroexcavator, a Premier CV-100 built
on a CAT660 chassis, in 2012, and another Vactor HXX built on a Kenworth
chassis in summer 2015. We needed another one because we had so much
work in March and April, Weinkauf says. The company tested the newest
truck through the spring months on sites where new lines were being installed at cellphone tower substations.
All three trucks have 12-cubic-yard debris tanks and vary in water pressure capability. The biggest is the Premier truck (6,200 psi), followed by the
new Vactor (5,200 psi) and the original Vactor (3,500 psi).
Each truck has advantages depending on the application, Weinkauf
says. One might work better with slurries than the others and one might
(continued)
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GPS units a cost- and time-saver

Its not the bulldozers, the backhoes or even the hydroexcavators that
River View Construction couldnt do without. Its the Trimble GPS devices installed in the dozers.
Our guys wouldnt be without them, owner Randy Weinkauf says. Its
one of the most important tools we have. We put them in the bulldozers so they
know where they are going. We dont do staking on our job sites. Its all GPS.
The Trimble GPS systems can calculate exact positions on excavation
projects such as boundaries, cross slopes and other land obstacles. River
View started putting GPS on its bulldozers in 2002, according to Weinkauf.
With each new bulldozer the company installs a new and updated GPS unit.
At the time, everybody thought we were nuts sticking a $60,000 GPS unit
into a dozer, but we saw the need for them with the stuff we do, Weinkauf
says. It sped everything up and left very little room for human error.
A River View Caterpillar bulldozer

lays gravel and rocks for the base
of a landfill. All of the companys
bulldozers are outfitted with Trimble
GPS equipment for guidance.
dump better than the others. The Premier truck has a heated compartment
that is popular with operators, while the new Vactor has the water hose on
the back, so operators dont have to drag the hose through mud.
EXPANDING ITS REACH
River View is one of few contractors offering hydroexcavation services
in the northern region of the state. We go all over the northern part of the
state and well do utility work, gas line work and water main break repairs
too, Weinkauf says.
The company takes pride in being available whenever needed, as in
2014 when Weinkauf got a call late Christmas Eve about a water main break
at a paper mill in Mosinee, near River View headquarters. They were going
to have to shut down the mill if we werent able to get the fire protection line
cleaned up, Weinkauf says. It had split wide open.
Weinkauf, Dewey Lannigan (vice president of operations) and another
hydroexcavator operator took on the challenge. They originally wanted a
backhoe there, but we brought the hydrovac, Weinkauf says. They used the
backhoe for the first two scoops and then we used the hydrovac after that because there was a substation right next to us and we didnt know how much
was under us. We located the break and sucked all the sand and water out of
there. The mill repaired the break and stayed in operation.
Being in Wisconsin has also meant taking on jobs when the weather
isnt the best. Crews were called in winter 2013 when a plow truck driver ran
into a gas meter at a mobile home park. The utility servicing the area needed
it dug up to replace. Our driver was only able to go about 10 mph in certain
areas because of the snow and ice on the highway, so it took him two hours,
Weinkauf says. He made it down there and was able to open it right up and
they capped the leak.
About 70 percent of the companys hydroexcavation work is done in
the winter when its harder to break up the ground with traditional excavation equipment.
42
JOB SATISFACTION
With 65 employees, it can be tough to keep everyone happy, but River
View has a stable workforce in an industry that sometimes faces high turnover rates.
I have an open-door policy, Weinkauf says. If somebody has a problem or if they know of a way of improving something, I listen to them. Most
of the time Ill take their suggestions. Weinkauf adds that his crews give him
reports on whether new employees are fitting in well.
Every year we make our crews better, Weinkauf says. We have a very
low turnover rate, usually losing one or two a year. A big part of keeping employees is paying them well: Operators earn a living wage. For good labor
you have to pay well, Weinkauf says. We treat them like humans and not
like numbers.
Crews receive required annual training. In January the company brings
in representatives from the utility and several other customers to go over
their company safety programs. River View selects a training day and calls
off all field operations for that day. We shut down every job we are doing
and we bring everyone in for it, says Turner. Everyone gets certified for
hazmat and receives other refreshers.
The company also holds job site
meetings every morning for the crews.
Every year we
They have the tool safety talk in the
make our crews
mornings to see if there are any concerns or what the truck traffic might
better. We have a very
be that day or if there will be visitors or
low turnover rate, usually
inspectors coming. Theyll go through
losing one or two a year.
everything, Turner says.
Safety is important to the compaFor good labor you have
ny, as it can lead to or take away jobs
to pay well. We treat them
and clients.
like humans and
With a bunch of our clients,
if you have a serious accident, your
not like numbers.
name can be wiped off their vendor
Randy Weinkauf list, Weinkauf says. If you are an unsafe company, you wont be working
for them. We want to be one of the top contractors. You have to be safe, and
there is no getting around it.
CARRYING THE TORCH
While Weinkauf plans to run the business until its not fun anymore, he
admits some days can be tough. It gets challenging, believe me. But as long
as you have good people behind you, youll be OK.
Weinkauf, like his father, would like to hand off the company to the next
generation eventually. His daughter, Heidi Dehnel, handles payroll. Turner,
a stepson, leads the sales team, while another son, Riley Weinkauf, unloads
ash at the coal-powered power plant with
a front-end loader. Another son, Wesley
MORE INFO
Weinkauf, runs the companys long-reach
backhoe at landfills the company is buildPremier
970/542-1975
ing. Chris Spychalla, a nephew, heads opwww.poequipment.com
erations for jobs near Green Bay.
Trimble, Trimble MEP
Its going really well, so well be
800/234-3458
passing it on to a third generation when
www.trimble.com
that time comes, Weinkauf says. We
Vactor Manufacturing
want the kids to carry it on and teach
800/627-3171
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TRADE ASSOCIATIONS
If you would like your wastewater trade association added to this list, send contact information to editor@pumper.com.
Serving the Industry
Visit your state and provincial trade associations

Alabama
Indiana
Nebraska
Alabama Onsite Wastewater Association

www.aowainfo.org; 334/396-3434
Indiana Onsite Waste Water Professionals Association

www.iowpa.org; 317/889-2382
Nebraska On-site Waste Water Association

www.nowwa.org; 402/476-0162
Arizona
Iowa
New Hampshire
Arizona Onsite Wastewater Recycling Association

www.azowra.org; 928/443-0333
Iowa Onsite Waste Water Association

www.iowwa.com; 515/225-1051
New Hampshire Association of Septage Haulers

www.nhash.com; 603/831-8670
Arkansas
Kansas
Arkansas Onsite Wastewater Association

www.arkowa.com
Kansas Small Flows Association

www.ksfa.org; 913/594-1472
Granite State Designers and Installers Association

www.gsdia.org; 603/228-1231
California
Kentucky
California Onsite Wastewater Association

www.cowa.org; 530/513-6658
Kentucky Onsite Wastewater Association

www.kentuckyonsite.org; 855/818-5692
Professional Onsite Wastewater Reuse

Association of New Mexico
www.powranm.org; 505/989-7676
Colorado
Maine
New York
Colorado Professionals in Onsite Wastewater

www.cpow.net; 720/626-8989
Maine Association Of Site Evaluators

www.mainese.com.
Long Island Liquid Waste Association, Inc.

www.lilwa.org; 631/585-0448
Connecticut
Maine Association of Professional Soil Scientists

www.mapss.org.
North Carolina
Connecticut Onsite Wastewater Recycling Association

www.cowra-online.org; 860/267-1057
Delaware
Delaware On-Site Wastewater Recycling Association
www.dowra.org
Florida
Maryland
New Mexico
North Carolina Septic Tank Association

www.ncsta.net; 336/416-3564
Maryland Onsite Wastewater Professionals Association

www.mowpa.org; 443/570-2029
North Carolina Portable Toilet Group

www.ncportabletoiletgroup.org; 252/249-1097
Massachusetts
North Carolina Pumper Group

www.ncpumpergroup.org; 252/249-1097
Florida Onsite Wastewater Association

www.fowaonsite.com; 321/363-1590
Massachusetts Association of Onsite Wastewater

Professionals
www.maowp.org; 781/939-5710
Georgia
Michigan
Ohio Onsite Wastewater Association

www.ohioonsite.org; 866/843-4429
Georgia Onsite Wastewater Association

www.onsitewastewater.org; 678/646-0379
Michigan Onsite Wastewater Recycling Association

www.mowra.org
Oregon
Georgia F.O.G. Alliance

www.georgiafog.com
Michigan Septic Tank Association

www.msta.biz; 989/808-8648
Idaho
Minnesota
Onsite Wastewater Association of Idaho

www.owaidaho.org; 208/664-2133
Minnesota Onsite Wastewater Association

www.mowa-mn.com; 888/810-4178
Illinois
Missouri
Onsite Wastewater Professionals of Illinois

www.owpi.org
Missouri Smallflows Organization

www.mosmallflows.org; 417/631-4027
46
Ohio
Oregon Onsite Wastewater Association

www.o2wa.org; 541/389-6692
Pennsylvania
Pennsylvania Association of Sewage Enforcement
Officers
www.pa-seo.org; 717/761-8648
Pennsylvania Onsite Wastewater Recycling Association
www.powra.org
Pennsylvania
New Brunswick
Pennsylvania Septage Management Association

www.psma.net; 717/763-7762
New Brunswick Association

of Onsite Wastewater Professionals
www.nbaowp.ca; 506/455-5477
Tennessee
Tennessee Onsite Wastewater Association
www.tnonsite.org.
Texas
Texas On-Site Wastewater Association
www.txowa.org; 888/398-7188
Virginia
Nova Scotia
Waste Water Nova Scotia
www.wwns.ca; 902/246-2131
Ontario
Ontario Onsite Wastewater Association
www.oowa.org; 855/905-6692
Ontario Association of Sewage Industry Services

www.oasisontario.on.ca; 877/202-0082
Saskatchewan
Saskatchewan Onsite Wastewater
Management Association
www.sowma.ca; 877/489-7471
Canadian Regional
Western Canada Onsite Wastewater
Management Association
www.wcowma.com; 877/489-7471
Virginia Onsite Wastewater Recycling Association

www.vowra.org; 540/377-9830
Washington
Washington On-Site Sewage Association
www.wossa.org; 253/770-6594
Wisconsin
Wisconsin Onsite Water Recycling Association
www.wowra.com; 608/441-1436
Wisconsin Liquid Waste Carriers Association
www.wlwca.com; 608/441-1436
NATIONAL
Water Environment Federation
www.wef.org; 800/666-0206
National Onsite Wastewater Recycling Association
www.nowra.org; 800/966-2942
National Association of Wastewater Technicians
www.nawt.org; 800/236-6298
CANADA
Alberta
Alberta Onsite Wastewater Management Association
www.aowma.com; 877/489-7471
British Columbia
WCOWMA Onsite Wastewater Management of B.C.
www.wcowma-bc.com; 877/489-7471
British Columbia Onsite Sewage Association
www.bcossa.org; 778/432-2120
Manitoba
Manitoba Onsite Wastewater Management Association
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Jim Anderson, Ph.D.
SEPTIC SYSTEM ANSWER MAN
Jim Anderson, Ph.D., is an emeritus professor

at the University of Minnesota Department of
Soil, Water and Climate and recipient of the
pumping industrys Ralph Macchio Lifetime
Achievement Award. Email Jim questions
about septic system maintenance and
operation at editor@pumper.com.
Installing Advanced Systems is Not

Enough, You Have to Monitor Them
New technologies can provide better wastewater treatment in challenging situations,
but only if they are inspected and maintained routinely By Jim Anderson, Ph.D.
ast month, I elaborated on the potential for new and developing technology to impact how we install, maintain and manage onsite systems.
In the end, I asked whether we are ready as an industry to embrace the
technology and move into a whole new realm of system management.
I am always conflicted when this subject comes up. Over the years I
have been a strong proponent of simpler is better and the thought that its
difficult for technologies to improve on the classic septic tank to a drainfield
when it is properly designed, installed and maintained. I have also noted
that when a problem arises, the simple approach is often abandoned too
quickly in favor of a new technology, as opposed to figuring out the cause of
the problem.
Another point of my reluctance to accept more technology as a solution involves performance in real-life conditions. Many new technologies
are purported to do a much better job of treating sewage than a septic tank
ahead of the final soil dispersal area or final point where effluent enters
the environment (nitrogen reduction systems as an example).
What is often glossed over or ignored altogether is that the performance
of these systems is often not determined under actual operating conditions
found at a residence. They may have all the necessary certifications and testing to get them approved for use, but when put into place under real conditions, the performance may not be nearly as claimed. Of course, this may
not be all that bad because the quality of treatment is still better than septic
tank effluent.
MAINTENANCE CONTRACT NEEDED
For me the problem becomes, though, that attaining the higher performance levels requires significantly more care in an advanced system
over a traditional septic tank. While this additional need is recognized
and usually results in the requirement of some type of initial maintenance
contract, over time that maintenance tends to go away. When the technologies are not maintained, their effluent can become dirtier than septic tank effluent, which has negative impacts on everything in the system
downstream.
Participating in a couple of groups discussing and providing input to
the U.S. Environmental Protection Agency and others looking at cleaning up
Chesapeake Bay, I found that regulators and others share the concern that
without some type of monitoring or sampling effort to ensure performance,
it is questionable that technology changes alone will help over the long run.
Sampling and monitoring are very expensive and time-consuming activities, so the question is how to make sure it happens.
50
Systems are, by and large, the responsibility of the homeowner, and

the regulatory agencies are not necessarily going to know or be told that the
technology is not being cared for. Hopefully, education of everyone involved
will help, but probably more is needed. The rules and regulations governing
our industry have often not kept up with the technology changes.
Just before I retired (almost eight years ago) I was associated with a
group that was about to use a geographic information system to look at soil
information around the Great Lakes to determine soil relationships to septic systems. This is an effort similar to some activities in the Chesapeake Bay
watershed.
I dont know the exact figures in the analysis, but for me the results are
sobering because they show that perhaps only 25-30 percent of the soils
mapped in the areas feeding into the Great Lakes would have properties that
clearly point to their suitability for my favorite simple septic tank drainfield
system. Those numbers would certainly go up if we included mounds and
at-grades as simple systems, but those are often viewed as alternative technologies that certainly also take more care.
MONITORING SENSORS
As I look at the larger wastewater industry, more and more I see stormwater management entities and water supply utilities use monitoring sensors to assess and predict performance. Some of this equipment is very expensive and can only be afforded by large municipalities and utilities. However, there appears to be a whole set of small, less expensive sensors about to
come online that can be used at the scale of the systems we deal with. It may
be five or 10 years before they are tested, proven reliable and generally available. Some of them, like flow-measuring sensors, are here already. Others,
like nitrogen sensors, are being tested and will be coming.
This will open up whole new avenues of monitoring our systems for
performance and it will be on a real-time basis. Think about how this could
change your service visits. You can have real-time readouts on flow and nutrient performance, for example. A change or spike in the data would show
you need a service visit to figure out why, and allow you to fix the problem
before it impacts the rest of the system. Is this where you are moving? If not,
maybe a part of your long-term planning should include looking into this
and being ready to move when the technology becomes available. You could
be ahead of the curve and offering services others will be unprepared to provide for a long time. It would be good for business and the environment.
Imagine that!
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RULES & REGS
Rules and Regs is a monthly feature in Pumper.

We welcome information about state or local
regulations of potential broad interest to onsite
contractors. Send ideas to editor@pumper.com.
Alaska Explores New

Technologies to Meet Rural Water
and Wastewater Challenges
By Doug Day
he Alaska Department of Environmental Conservation (DEC) Village

Safe Water Program will hold an invitation-only conference in September to discuss the issue of providing running water and sewer services to remote Arctic and sub-Arctic communities and how to make those
services more reliable, affordable and sustainable. The Conference on Water
Innovations for Healthy Arctic Homes (WIHAH) will be held in Anchorage
Sept. 18-21. Experts from around the world will speak or demonstrate innovative technologies. Three teams in the Alaska Water and Sewer Challenge
will showcase their prototype systems in the research and development program seeking alternative and more affordable methods for delivering drinking water and sewage disposal services to rural Alaska. More than 3,300 rural
homes lack running water and a flush toilet.
Minnesota
The Minnesota Pollution Control Agency is working on a rule change
that could require septic tanks to be pumped dry prior to an inspection to
determine their integrity. MPCA hopes to have the rule finalized in time for
2017 fieldwork. In working with stakeholder groups, the agency says there is
widespread support for the rule since most onsite professionals are already
pumping tanks dry for inspections. Some have said, however, it is not always necessary, such as if there is a tank integrity report that shows the tank
passed inspection within the last three years.
Virginia
Drinking Water and Wastewater Professionals Appreciation Day was
held throughout the state June 30. Both houses of the Virginia General Assembly unanimously passed their versions of the bill (HJ 88) earlier this year
to recognize the importance of clean water and the contributions of those
who work in the field.
52
STATE OF THE PROVINCES
Finding Environmental Solutions

for Pumpers in Western Canada
One umbrella association is making regulatory headway in serving the training and
professionalism needs of diverse groups of wastewater professionals By Doug Day
rom her main office in Edmonton, Alberta, Lesley Desjardins keeps

busy working with the onsite wastewater professionals and regulators
covering nearly half of Canada. From the Pacific Ocean, across mountains and a desert to Hudson Bay, it is her job to coordinate how those in the
industry protect public health and the environment. Members include all
areas of the industry, from designers and installers to pumpers, regulators
and suppliers.
Desjardins is the executive director of the Western Canada Onsite
Wastewater Management Association (WCOWMA). The group covers the
provinces of Alberta, British Columbia, Saskatchewan and Manitoba.
How much of your effort involves trying to

standardize across the provinces?
Desjardins: Thats really important in Canada
and one of the reasons we formed WCOWMA, to
standardize training across western Canada and allow the western provinces to share training and infrastructure resources.
We have federal and provincial agreements
on recognition of equivalent training, such as the
Agreement on Internal Trade (an intergovernmental
Reach Lesley
agreement covering all agencies of provincial and Desjardins at
federal governments). Somebody certified in onsite 877/489-7471
or email lesley@
wastewater from one province that requires it can go
to any other province that requires it and have their wcowma.com.
certification recognized. So its really critical that
training is standardized, because contractors can come from different regulatory frameworks with differing training requirements. Standardizing training requirements will help mitigate potential issues.
How did this all come together?
Desjardins: We started with the Alberta Onsite Wastewater Management Association (AOWMA), the largest organization in western Canada,
which incorporated in 1998. By the mid-2000s, the Alberta association had
so many members from British Columbia and Saskatchewan that we decided to create an umbrella organization. Servicing them all from Alberta just
wasnt getting our members in other provinces the best representation, so
we incorporated WCOWMA federally in 2008 and set up a chapter in each
province with its own autonomous board of directors. Each is financially independent from the others.
WCOWMA allows the provinces to share information and resources such
as curriculum and infrastructure like a shared website and phone system,
54
while giving us the ability to combine the voices from all the provinces for
advocacy purposes. There is staff in each province and I manage all four chapters. We have four contracted staff, one who deals with Saskatchewan and
Manitoba, one for British Columbia, and two in Alberta. Were pretty busy.
Each of the boards meet every six to eight weeks and I attend either in
person or virtually, which makes my life a little easier. As each provincial
association becomes larger, they will require their own operations manager.
Were not there yet.
What are the membership numbers?
Desjardins: We have two membership classes. There are voting corporate members (companies), and nonvoting under-corporate members
(employees of member companies). Alberta, Saskatchewan and British Columbia are all growing, and right now B.C. is enjoying about a 20 percent
growth rate in membership per year.
Alberta has 568 corporate, 320 undercorporate members; British ColumWhenever
bia has 204 and 105; Saskatchewan
theres a
has 60 and 25.
recession, theres a lot
Manitoba is a little different. We
dont actively recruit memberships
more competition. Thats
and collect member dues because
when you typically see
they have an onsite group, the Onthings like underbidding
site Wastewater Systems Installers of
Manitoba, and we dont want to hinjobs, which are not
der their ability to attract members.
positive. It can lead to
We focus on advocacy with the govinadequate
ernment and the promotion of homeowner education there. We have prosystems being
vided support to them over the years
installed.
such as training and workshops.
- Lesley Desjardins
How do you interact with regulators across the provinces?

Desjardins: I regularly meet with them either in person or in virtual
meetings and I sit on a variety of committees in the provinces. Probably
every six weeks or so Im traveling from one group to another. During the
convention season in January through April, theres a significant amount of
intraprovincial work that may require travel throughout Canada and sometimes the United States.
British Columbia has been particularly busy in the last year because we
have submitted training curriculum to their certification body for accredita-
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tion. Over the last year-and-a-half, some of the training has been adapted
from other provincial training programs, some has been developed in B.C.,
and some was adapted through our partnership with NAWT (National Association of Wastewater Technicians). We partnered with them on some of
their O & M and inspection training. B.C. also adopted a new Standard Practice Manual in 2015, so there has been a learning curve related to that.
In Alberta, the Safety Codes Council adopted a new Standard of Practice that became effective in January. The transition to that will go on for
the next year. All certified contractors in Alberta are required to participate
in continuing education. The AOWMA is currently delivering that training
throughout the province. More than 1,300 contractors will be trained during
2016 and early 2017.
Saskatchewans Ministry of Health has always worked closely with Alberta and adopted its training program in 2009 so the guidelines are very
similar. Training isnt mandatory there, but the industry is very keen to see
that. The regional health officers who do the system inspections are pushing
for it as well. There is some hesitancy at the ministry level. The population is
only about 1 million people and the onsite industry is quite small. But about
150 contractors and health officers have voluntarily participated in certification training; thats a significant number.
Manitoba has had no one at the ministry level for onsite wastewater for
about three years. Last year, Manitoba Conservation hired a new manager
in that capacity. He has a background in onsite wastewater, worked as an
inspector and did research in this industry, so he brings a lot of expertise
to the position. Currently, we are in the process of sharing curriculum and
resources as Manitoba Conservation plans for a training program update,
making some changes to their continuing education requirement, and expanding access to field workshops. Certification is required in Manitoba, but
they havent had their own standard of practice, and that looks like some-
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thing they want to change. It will be interesting to watch and hopefully participate in that process.
How does representing such a broad territory complicate things?
Desjardins: You do see different types of systems from province to
province largely due to geographical differences. The coastal areas of British
Columbia are very much like Washington state, there are mountains in the
east and west, but the interior has the Okanagan Desert and high prairie in
the north. Alberta and Saskatchewan have very similar high prairie and forest landscapes, except Alberta has the Rocky Mountains. Manitoba and Saskatchewan have issues with heavy clays and a lot of lakes. There are certainly
regional challenges with the types of systems that can be used.
Overall, the challenges and issues experienced in the industry are very
similar from province to province.
What challenges are coming up for the onsite industry in western
Canada?
Desjardins: We werent really impacted by the recession of 2008-09,
but we are being impacted now. In Alberta, Saskatchewan and part of northern British Columbia, the oil industry is really depressed. So were going to
be seeing people who work in private sewage in the oil industry, which is a
different animal altogether, moving to work in the residential sewage industry. That may create some issues because the design and installation of these
types of systems is significantly different.
Whenever theres a recession, theres a lot more competition. Thats
when you typically see things like underbidding jobs, which are not positive.
It can lead to inadequate systems being installed. Were anticipating that we
may see some fallout from the fact that the western provinces are feeling the
pinch of a recession right now.
55
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PUMPER INTERVIEW
Cape Cod Facility Nears Two

Decades of Onsite Experimentation
The Massachusetts Alternative Septic System Test Center monitors a variety of new technologies,
but also looks at simple sand and sawdust drainfield bed By David Steinkraus
emoving nitrogen from wastewater is a complicated challenge

anywhere, but in Massachusetts, George Heufelder is working toward
a simple solution. It is not big, not chemical, and not expensive. And
it involves sawdust.
Heufelder directs the Barnstable County Department of Health and
Environment, which covers Cape Cod. The department also operates the
Massachusetts Alternative Septic System Test Center to measure the performance of new technologies. But for nitrogen
removal Heufelder turned to an older idea, as he
explains to Pumper readers.
Pumper: Do you have a problem with anoxic zones?

Heufelder: There are some embayments
stressed by an excess of nutrients, and while we
have had some marine life killed by a lack of oxygen, we have nothing like the problem in the Gulf
of Mexico.
Weve known about the nitrite problem here
since the early 1990s. We have coarse, sandy
soils so nitrogen travels freely as nitrite. Through
a great deal of work we have the watersheds on
Cape Cod very well mapped, and the conclusion
is septic systems are the core of the problem.
More than 90 percent of the people on the Cape
are served by onsite systems, and in some embayments, septic systems have been identified as
more than 80 percent of the problem.
Reach George Heufelder,

director, Barnstable County
Department of Health and
Environment, at 508/3756613 or gheufelder@
barnstablecounty.org.
Pumper: Have people considered sewers as a solution?

Heufelder: It is generally true that sewer is the cheaper solution for a
high-density population near water. But if the lots are larger and the watershed is large, its not so inexpensive.
Onsite will continue to have the major role here, either individual systems or package plants serving 50 or 100 homes. I dont believe we will ever
see 50 percent of the area sewered. And thats a dream. We probably will
never exceed 30 percent.
Pumper: How does this sawdust-based technology work?
Heufelder: What we have at the moment is a soil absorption system
beneath which we place various configurations of sand mixed with sawdust.
Bacteria that convert nitrate to nitrogen gas colonize the sawdust layer and
58
use cellulose in the wood as a carbon source.

Pumper: How did you get the idea for this?
Heufelder: I learned about this work through talking to people at conferences. This is not a new idea. Agriculture researchers have been studying this method in a vertical configuration for some time to address runoff
from crop fields. The Florida Department of Health funded a similar project
where horizontal layers of sawdust mix were used to achieve denitrification.
I also talked to Will Robertson at the University of Waterloo, who did some
work on this a few decades ago, using a similar concept. Basically, I tried to
simplify their concepts to make them as simple and inexpensive as possible.
We know you get a lot of treatment out of soil, and if we can enhance
some of the qualities in the soils, maybe simple systems can do more than we
think they can. I was surprised more people werent looking at the concept.
Pumper: How did your tests
come
out?
We have three
Heufelder: We put our first
systems in the
test systems in the ground in December 2014, and the results are
ground at our testing
promising. The first spring the
facility, and were thinking
levels dropped below 5 mg/L. We
of installing some in the
have three systems in the ground
at our testing facility, and were
field. Its pretty low-risk
thinking of installing some in the
when you think about
field. Its pretty low-risk when you
it. Youre just adding a
think about it. Youre just adding
a carbon source to the soil, and if
carbon source to the soil,
it doesnt clog, maybe you have a
and if it doesnt clog,
winner.
maybe you have
What we need are more tests.
The biggest unanswered question
a winner.
is how long the carbon source will
George Heufelder
last.
Im not an academic, so I approached Jose Amador at the University of Rhode Island and their Laboratory of Soil Ecology and Microbiology, and George Loomis at the New England Onsite Wastewater Training
Center, and were collaborating on this work. Also, some people from the
State University of New York at Stony Brook are looking at all the bacterial
species that populate the sawdust bed so we understand that.
Pumper: How simple and inexpensive is the system so far?

Heufelder: One complexity we had to include was low-pressure dosing to spread the effluent evenly across the drainfield. Without that youre
likely to burn a hole in your denitrification layer by overloading one area.
Drip dispersal line works equally well.
Another reason for low-pressure distribution came from our work
with personal care products and pharmaceuticals that come through in the
wastewater stream. A lot of the endocrine-disrupting chemicals and other
contaminants of emerging concern are broken down in that shallow soil
layer. That is also where you get good reduction and removal of bacteria and
viruses.
Someday someone may come up with a simpler gravity-fed system, but
intuitively I dont think that will happen.
Pumper: How did the center begin?
Heufelder: In 1999, there was a proposal to put experimental systems in peoples backyards, and I asked how the companies knew that these
would work. And I said if they didnt then we would have citizens calling in
the middle of the night because of failing systems. So we looked for a place
to do tests.
At the same time, Joint Base Cape Cod (which holds the operations for
eight branches of the Massachusetts National Guard, U.S. Air Force and U.S.
Coast Guard) was replacing its old wastewater treatment plant. They were
kind enough to give us space at the old plant site where we could install test
systems in the ground, and they let us borrow some of the plant influent to
feed our test systems. (Water is returned to the plant with a drain system to
prevent any discharge.)
As I reviewed performance data from various commercial units, I was

concerned about the data I saw. Everything coming out then had been tested in the South, and we wanted to make sure a New England winter would
not slow these systems down.
(The U.S. Environmental Protection Agency) and the state provided
money to start the center, but it
is now self-funding from the test
Links
fees charged to manufacturers.
We have tested the systems of just
Massachusetts Alternative
about every major manufacturer,
Septic System Test Center:
www.masstc.org
including some from outside the
United States, and we have beMASSTC tests by manufacturer:
come one of the larger third-party
www.masstc.org/projects-list
testing beds. We supervise tests
Septic system performance data:
as much or as little as a company
septic.barnstablecountyhealth.org/
wants from samples every hour
category/data-and-statistics
and sending data daily, to looking
at it and telling people if we think
something is wrong. We perform NSF tests on request, but we dont give a
seal of approval like NSF. We do write reports at a manufacturers request to
summarize our data.
Our results those that companies are willing to make public are
posted online, and people can also look at the performance of various types
of innovative and alternative systems installed on Cape Cod.
59
S TA I N L E S S S T E E L & S T E E L U N I T S CA L L F OR I N F OR M AT I ON
TA N KS TO YO U R D ESIGN
BASE TANKS INCLUDE:
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Flanged and Dished Heads 21" Top and Rear Hatches
Full Length Under Carriage on Bottom of Tank
TA N K S S H I PP E D TO YO UR LO C AT IO N
Sight Glasses, Valves & Couplings

Secondary
Secondary Shutoffs
12" Primary Shutoffs
B A S E TA N K P R I C I N G
2100 gallon ............. $5800

2500 gallon ............. $6740
3000 gallon ............. $7575
3360 gallon ............. $8140

3570 gallon ............. $9000
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PUMP
DISTRIBUTOR
M BATTIONI
M JUROP
M CHALLENGER M MASPORT
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60
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Copyright 2016 Alpha Aromatics
800-556-0111
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Jennifer FitzPatrick
BUILDING THE BUSINESS
Jennifer FitzPatrick is
founder of Jenerations
Health Education, Inc.
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Reach her at www.
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9 Ways to Close the Generation Gap

When young bosses manage older workers and vice versa learning to appreciate
each age groups attributes and skills is vital to a cohesive workplace By Jennifer FitzPatrick
ince mandatory retirement has long been abolished in most industries, we are living in a time in which multiple generations of employees work together. Healthy, seasoned octogenarians work alongside
college interns and every age group in between. This age diversity in the
workplace presents challenges in communication, expectations, work ethic,
abilities and strengths.
While multigenerational co-workers struggle to understand each other, some of the most difficult situations involve managing a much older or
younger staff. Younger managers sometimes categorize their older workers
as slower and technologically deficient. Older managers tend to question
younger employees experience, maturity and work ethic.
For example, Samantha, a newly hired 28-year-old vice president of a
small company, supervises David, a 52-year-old manager. She asks David to
spearhead a project that will create a Facebook page for their company. He
says he doesnt know much about Facebook but his teenage sons use it all
the time. When David asks why the company would want a Facebook page,
Samantha rolls her eyes and chalks his question up to David being behind
the times.
Robert is a 61-year-old supervisor who constantly receives requests
from his staff about having more flexible hours. Several of his employees are
in their 20s and 30s and have young children, who need to be dropped off at
day care in the morning or picked up after school. Robert tends to have less
confidence in employees who want flexible schedules.
What can Samantha and Robert do to better lead their employees of
different generations? Samantha could best engage David if she approached
the Facebook situation with patience and additional training. Robert would
likely inspire the most loyalty with his staff by being a bit more flexible. If he
made an effort to put some work-life balance policies in place, his staff might
perceive him as more reasonable and work even harder.
There are challenges from the subordinates perspective as well.
While its usually a mistake to underestimate a younger manager, many
older workers do. Sure, its possible that a younger employee might have
been hired or promoted due to nepotism or other unjustifiable reasons. But
typically, that younger person deserves the position due to education, experience, leadership potential or other abilities. Regardless, its important
to judge younger managers on merit rather than age. While a seasoned employee may resent a younger person coming in and telling him or her what
to do, it is likely this person has something unique to offer.
Sometimes the resentment toward a younger boss has more to do with
the older worker than anything the younger manager has done. Reporting to
a younger manager can trigger feelings of inadequacy or old age, and regret
for how an older workers career has turned out. Older workers may think
62
Age diversity in the workplace presents challenges

in communication, expectations, work ethic, abilities
and strengths.
back to when they began their careers and second-guess their choices. Older
employees struggling to accept a younger manager should focus on getting
along and supporting him or her as they would with any other boss.
In working with a boss of a younger generation, the older worker should:
Keep an open mind. Almost everyone we encounter at work can teach
us something. At the very least, most younger managers have fresh, new
ideas that can invigorate the workplace.
Avoid discussion of the younger managers age. When an older worker starts to compare the younger manager to his daughter or even granddaughter, it can offend the manager. Younger managers know their age; they
dont need older staff reminding them.
Refrain from too many references about the past. Younger managers
will not appreciate older employees harping on the way its always been
done or the way things were before you were out of diapers.
Make an effort to learn technology the boss uses. Not only will this
impress a younger manager, it will increase the older subordinates skill set.
Accept this person as the boss. Ultimately, if the older worker wants
to remain in the position or even be promoted, an attitude shift is critical.
Younger workers also have a challenge understanding their older managers. They find themselves frustrated when the older manager does not embrace technology, lives in the past or dismisses younger counterparts when
they dont recognize pop culture references of previous eras.
In working with a boss of an older generation, younger employees
should:
Respect the years of experience their manager brings to the table.
Even when an older boss acts in a way the younger staff does not agree with,
it should be acknowledged that the decision might be based on past learning
experiences.
Understand that face time may be important to an older manager.
It is common for older bosses to be less open to working from home or nontraditional hours because it was not something they had ever become comfortable with. If employees do have flexible schedules or work offsite, they
may want to check in regularly and take steps to reassure the older manager
that work is getting done.
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Explain pop culture references to keep the older employee in the

loop. A 20-something who mentions an incident he or she saw on a reality
show should take the time to let his 60-something boss in on the joke.
Accept that meetings and phone calls may be preferable to social
media. While many older workers embrace technology Skype, email and
instant messaging, for example some favor more traditional modes of
communication. Going with the flow on the boss desired communication
method will be appreciated by an older manager.
We will continue to see multiple generations collaborating at work.
More retirees are re-entering the workforce for extra cash, and many older
adults are delaying retirement indefinitely. With more high school and college graduates entering the workforce every year, it is important for workers
of all ages to make an effort to understand and appreciate each other.
63
Affordable
Affordable
BUILTto
BUILT
toORDER
ORDER
Multiple Compartment Tanks
Custom Paint Matching
Interior Tank Coatings
Custom Film lettering & Graphics
Roll Off Tanks
Equipment Installation
Production Progress Photos
Approval Drawings
Hoisted Tanks Full Open Doors

Steel, Stainless & Galvanized
300 to 500 Gallon
Tank kits
Dealer for seven

Removable Hose Trays
Major Vacuum Pumps

Industrial Vacuum Equipment
R
/ PLANNE
RK SHEET
E DATE
DATE PROMIS
TION WO
DATE FINISH
DUC
LMT PRO
Built to Order.
Built to Last.
Hinge System
Now Available
On All Lid Sizes
CUSTOMER
PRODUCTION#
ORDER DATE
START
11/20/2013
QUOTE#
2328

ic
TANK FINISH
Top Coat
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ASA Sept
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LMT PRO
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#
LMT
QUOTE
11/20/2013
2328
ic
ASA Sept
DATE
Truck
START
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TankTANK
12", 15", 18",

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flanged & dished
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MS 700 Gallon
carbon steel
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with gussets/
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NPT
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head
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arc welded te on the (Front)
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Mount Namepla
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11 MISC. -ll-Length,
(370 CFM)
al Oil Catch
6" neck 3"
Relief - 1.5"
29 Tank Rails-Fu
13 Horizont
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(350 CFM) - 1.5" (230
12 1001-00
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WARNING
CAUT
personal
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injury or
death:
serious
ALL
To prevent
OR
RELIEVE
PRESSURE
BEFORE
VACUUM
OPEN
MANUAL.
OPERATOR'S
READ THETO USE THIS MACHINEALL
OBSERVE
LEARN
BE ALERT,
IN
SAFELY.
PRACTICES.
SAFETY
HAZARDOUS
CAN BE
MACHINES
OF UNFAMILIAR,
THE HANDS OR COMPLACENT
UNTRAINED
OPERATOR.OR DEATH.
INJURY
DON'T RISK
300 to 5
500 Gallon
Tank kits
Dealer for seven

Major Vacuum Pumps

WARNING
ALL PRESSURE
COVER. TO NECK.
RELIEVE OPENING
OR STICK
BEFORE FREEZE SWING BOLTS
MAY
COVERNOT REMOVE IS FREE.
DO
COVER
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Tanks
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PROUDLY
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LEARN BE ALERT, OBSERVE
IN
PRACTICES.
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UNTRAINED
OPERATOR. OR DEATH.
RISK INJURY
DON'T
DRAIN
"8/5
5/8"
DRAIN
Worksheets
Detailed
Custom
Paint
Matching
DANGER

RELIEVE
ALL TANK
PRESSURE
OPENING BEFORE
COVER
DANGER
RELIEVE
ALL TANK
PRESSURE
OPENING BEFORE
COVER
DANGER
RELIEVE
ALL TANK
PRESSURE
OPENING BEFORE
COVER
3-D Cad Design

Custom Film lettering &In-House
Graphics
CAUT
ION
READ THE
OPERATOR'S
LEARN
MANUAL.
SAFELY. TO USE THIS
MACHINE
BE ALERT,
OBSERVE
SAFETY
ALL
PRACTICES.
MACHINES
CAN
THE HANDS BE HAZARDOUS
UNTRAINED OF UNFAMILIAR, IN
OR COMPLACENT
OPERATOR.
DON'T RISK
INJURY
OR DEATH.
INCORPORATED
CUSTOM
Model
TANKFA
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LMT Number
ON
Unit
Serial
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Number
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www.vaxteel.com
IL 61434
TIMES.
Phone
800-545-0174
WARNI
CAUT
or 309-932-3311
Fax 309-932-3155
To prevent
ION
READ
THE
LEARN OPERATOR'S
MANUAL.
SAFELY. TO USE THIS
BE ALERT, MACHINE
SAFETY
OBSERVE
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PRACTICES.
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CAN BE
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HAZARDOUS
UNTRAINED OF UNFAMILIAR, IN
OR COMPLACENT
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VACUUM
OR
OPENING BEFORE
COVER.
5/8"
5/8"
800-545-0174 309-932-3311
1105 SE 2nd Street Galva, IL 61434
www.vaxteel.com
Century
Chemical Bio-Tab
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What is Bio-Tab?
Bio-Tab is a highly concentrated tablet of bacteria (both aerobic and
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64
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SPOTLIGHT
PortaLogix Service Truck

Designers are Portable
Sanitation Veterans
By Craig Mandli
ost have heard the age-old idiom, If you want something done
well, do it yourself. That idea was on full display at the 2016 Water
& Wastewater Equipment, Treatment & Transport Show, as a group
of portable restroom industry veterans from western New York showed off
their self-made PortaLogix portable restroom service truck. According to
company co-owner Jerry Vecchiarelli, the unit incorporates effective features and solves problems faced by PROs.
Weve been in the porta-potty business for a long time, and know what
the formula is for success, he says. We have used a lot of different service
trucks over the years in our business, but never found one with all the features we wanted. Thats why we designed one ourselves.
The truck allows a technician to service a route while carrying up to
Thanks to Jerry and Jeffrey Lebo from Complete Septic Service, Astoria, OR
TM 2500 Aluminum
Others Available, Check Our Website
SEE OUR LIST OF EQUIPMENT ON WEBSITE
66
WA dealer #1812
six units without a trailer. Placement of the PortaLogix co-owners, from

800-gallon waste tank is designed to distrib- left, Larry and Bryan Moravec
ute weight evenly on the chassis, while the flat and Jerry Vecchiarelli discuss
350-gallon freshwater tank is located in the options available on their
bed of the truck, below the restroom payload. new service truck with an
attendee at the 2016 WWETT
It is built on a 1-ton heavy-duty truck chassis,
Show. The unit carries up to
which doesnt require a CDL to operate.
six units without a trailer.
The frame is made of durable aluminum (Photo by Craig Mandli)
to keep the weight down and allow the tech to
carry more units and more waste, says Vecchiarelli. We like to think that
the unit is allowing companies to do more with less.
It comes with either a PTO-driven pump and high-pressure washdown
pump unit or Honda prepackaged pump system. The bed has removable
rails and multiple strapping points for various load configurations, and
Thieman liftgates for easier loading. The flat-tank bed has a water level sight
glass, V-channel baffles, and two drain points on both the driver and passenger side for easier draining on grades. The baffles help prevent sloshing, making the vehicle more stable at highway speeds. A fully loaded unit
weighs in at 11,500 pounds with empty tanks, and 17,000 pounds with tanks
full. The company has offered the units for sale since November 2015, and
according to Vecchiarelli, the feedback has been overwhelmingly positive.
People really like that we have several chassis options available in both
two- and four-wheel drive, and many other component options, he says. If
they run their portable restroom businesses anything like we run ours, they
are going to want to customize the service truck to suit their needs.
According to Vecchiarelli, his company runs 30 PortaLogix trucks in its
fleet, and the feedback from his service techs has been glowing.
These trucks can carry more because theyre made lighter, which allows a tech to work all day on service runs, he says. In the long run, that is
saving time and money.
Vecchiarelli says that the 2016 WWETT Show exceeded his expectations, and hes already planning to come back in 2017 with an updated truck
offering more customization options.
We knew we had a good product, and the interest we received at the
show confirmed that, he says. Its justifying knowing that the issues we
were dealing with werent just ours, but shared by a lot of people in the industry. We designed this truck to help solve a lot of those. 585/484-7009;
www.portalogix.com.
WW
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EVENT OF THE YEAR
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Warren Brown
Contact: Lisa Nicoll
Email: cpow@cpow.net
Phone: 720.626.8989
TEXAS
UA/NAWT Soil & Site

Evaluation for Onsite
Wastewater Systems
October 17-18, 2016
Instructor: Kitt Farrell-Poe
Contact: Aaron Tevik
Phone: 520.621.3691
Email: atevik@email.arizona.edu
Web: uacals.org/44m
NAWT Inspection Training

& Workshop
September 23-24, 2016
Arlington TX
Instructor/Contact: Brian Murphy
Email: rets@rets-llc.com
Phone: 817-467-0213
PENNSYLVANIA
8th Waste Treatment
Symposium
August 23-24, 2017
Apollo, PA
NEVADA
2016 Onsite Wastewater

Mega-Conference
October 26-29, 2016
Reno, NV
Contact: Eric Casey
Email: wecasey@comcast.net
Phone: 703.836.1950
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INDUSTRY NEWS
Loftness Specialized Equipment names territory manager
Isuzu produces
30,000th N-Series
gas truck
Blake Eavenson was named territory manager for Loftness Specialized

Equipment. Eavenson will be responsible for growing the
VMLogix product line.
Isuzu Commercial Truck of

America produced its 30,000th
Isuzu N-Series truck on June 10
at the Spartan Motors facility in
Charlotte, Michigan. Assembly
of the N-Series gas trucks began
at Spartan in April 2011.
Franklin Electric VP named to Hydraulic

Institutes board of directors
DeLancey Davis
DeLancey Davis, vice president of Franklin Electric

and president of North America Water Systems, was appointed to the Hydraulic Institutes board of directors.
Virgo Fleet releases new catalog

Virgo Fleet, a retail supplier of truck accessories, released an 84-page
product catalog. Buyers can browse items in the catalog on the companys
website, virgofleet.com.
Talbert Manufacturing
appoints two vice presidents
Wastequip announces dealer network

for OEM parts division
Wastequips Go To Parts division signed exclusive agreements with 10
dealers covering the South, Southeast, Midwest and Mid-Atlantic regions.
Hol-Mac Corporation announces expansion
Talbert Manufacturing promoted

Jamie Myers to vice president of purchasing, and promoted Jim Hall to vice
president of operations. Myers and Hall
have more than 40 years combined ex- Jamie Myers
perience in the manufacturing industry.
Hol-Mac Corporation will add 40 jobs and invest $5 million in expanding its operation in Bay Springs, Mississippi. A $250,000 grant from the Mississippi Development Authority includes $200,000 for equipment relocation
and $50,000 for workforce training.
Jim Hall
Get FIT
with the right pumper truck!
Cortec celebrates 10th anniversary

Cortec, an advanced bioplastics manufacturer based in Croatia, is celebrating its 10th anniversary in 2016. The company reports it has tripled production of environmentally safe films for corrosion protection over 10 years.
SubSurface Instruments acquires

distributorship for Fuji Tecom locators
SubSurface Instruments acquired the master distributorship for the entire range of Fuji Tecom pipe and cable locators.
Septic Services names

national sales manager
Septic Services named Mike Copeland as national
sales manager. Copeland has more than 20 years of sales
experience.
2015 114SD, TMV 5500 w/NVE 4307
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NEW and USED SALES EXPERT SERVICE PARTS FINANCING

70
Amthor International sponsors

Global Tank Truck Conference
Mike Copeland
The first Global Tank Truck Conference, sponsored by Amthor International, will be held Oct. 6-8 at the Grandover Resort and Conference Center
in Greensboro, North Carolina. The purpose of the event is to bring leaders,
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growth and diversification.
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72
CLASSY TRUCK
Mikes Septic Service

Eagle River, Wisconsin
DEWATERING O
Dewatering Unit
Polymer Injection System
Sludge Pump Hoses Working
Platform Hydraulic Trailer
wner Mike Oberg added a purple 2015 Kenworth T880 truck with a
5,200-gallon aluminum tank and National Vacuum Equipment 4307
blower from Imperial Industries. The truck is powered by a PACCAR
MX13 engine tied to a 13-speed Eaton transmission. Features include two
3-inch inlets and a 6-inch discharge, sight glasses, a temperature gauge,
chrome stacks, aluminum wheels, dual aluminum toolboxes and a custom
front bumper. Interior includes AM/FM and Sirius satellite radio, air-ride,
A/C and power locks/windows. Steve Nobbe is the driver. The truck is used
for residential septic and grease trap service.
AQUA-Zyme
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Call us at (979) 245-5656
zymme@aqua-zyme.com
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demand the best ADS
74
FINANCING
AVAILABLE
We do one thing to perfection

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SHOW US YOURS!
Got a truck with real WOW appeal? Show it off to Pumper readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
including tank size, cab/chassis information, pump information, the
company that built the truck, and any other details you consider
important. In particular, tell us what features of the truck help make
your work life more efficient and more profitable. Email your materials
to editor@pumper.com or mail to Editor, Pumper, P.O. Box 220, Three Lakes, WI
54562. We look forward to hearing from you!
20479 Balsam Dr
Sauk Centre, MN 56378
320-351-TANK (8265)
www.CenturyTank.com
centurytank@mainstreetcom.com
Features
STAINLESS STEEL
Vacuum truck tanks and trailers
2-, 3-, 4-axle tanker trailers
Hydraulic telescoping hoists
Full opening rear tank doors
Hydraulic drive systems
NVE vacuum pumps and blower systems
Standard models or custom built
Manufacturers of
ARCTIC VAC Trailers
Extra! Extra!
Lightweight Stainless Steel Long Lasting Winterized
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75
PRODUCT FOCUS/CASE STUDY
Hydroexcavation and
Industrial Jet/Vac Services
By Craig Mandli
BLOWERS
DRAGON PRODUCTS
SKID-MOUNT VACUUM/
BLOWER PUMP
The galvanized Skid-Mount Vacuum/Blower
Pump from Dragon Products offers continuous-duty performance at maximum vacuum. It has oil-less blower operation, a Grit-Ridder cyclone, silencer and a 25-gallon tank-mounted moisture trap. It is powered by a Duetz 77 hp air-cooled engine with a 100-gallon
aluminum fuel tank. The unit offers a maximum 921 cfm at 27 inches Hg. It
comes mounted on a hot-dipped galvanized skid and has 6-inch NPT connections. 866/914-8198; www.dragonproductsltd.com.
NATIONAL VACUUM EQUIPMENT

CHALLENGER 5314
The Challenger 5314 high-vacuum blower from National Vacuum Equipment is a 1,500 cfm high-vacuum blower designed for continuous duty at maximum vacuum. It is available in a ready-to-install hydraulic or belt-drive package using corrosion-resistant stainless steel internal components. Available
packages include silencers, check valves, moisture
trap, cyclone, four-way vacuum/pressure changeover valve and a powder-coated skid. 800/253-5500; www.natvac.com.
FOREMOST
FVS1000 HYDROVAC
The FVS1000 Hydrovac from
Foremost is a compact unit designed to maneuver easily in urban
environments while maintaining
the productivity standards of the
companys larger models. It is mounted on a tandem-axle chassis and holds
1,000 gallons of freshwater and 7 cubic yards of debris. All working components are housed in a 42-inch aluminum, heated, insulated and lighted van
body. A Robuschi RB-DV125 PD blower provides 4,000 cfm and full vacuum.
The boom is 8 inches and operated by an Omnex wireless controller for control of vehicle rpm, the wash system, off-loading and vacuum functions. The
water system has a CAT 3560 wash pump capable of 3,000 psi and 20 gpm,
and is heated by a 740,000 Btu diesel-fired boiler. Off-loading is performed
via a sloped debris tank, assisted by a washout system powered by a highvolume centrifugal pump. 403/295-5800; www.foremost.ca.
GAPVAX HV56
Constructed of 1/4-inch ASTM
A572-Grade 50 steel, the HV56
hydroexcavator from GapVax
has a 15-cubic-yard debris body
and water tank options ranging
from 350 to 1,200 gallons. Its
positive displacement blower is
rated 5,250 cfm at 28 inches Hg. The tailgate is fully opening with a field-adjustable hinge and dual cylinders, and also has four individually adjustable
locks to ensure a complete seal. Options include a cold weather recirculation package, sludge pump, auger unloading system, body pressurization
system, remote pendants and wireless remotes. It can be used for excavating, locating utilities, digging potholes, tunneling, slot trenching, conveying
dry gravel and sand, or general cleanup. 888/442-7829; www.gapvax.com.
ITI TRAILERS & TRUCK

BODIES HYDROEXCAVATOR
HYDROEXCAVATORS
DITCH WITCH FXT65

The FXT65 vacuum excavator
from Ditch Witch increases
power for large cleanups by optimizing airflow for performance output of
1,215 cfm. Powered by a 74 hp diesel engine, the truck has large-tank-capacity
options, beginning with 500-gallon vacuum tanks and with 200-gallon water
tanks. Its three-stage filtration system with cyclonic filter cleans the air prior
to reaching the main filter for protection of key equipment components. It
is designed for mobility and maneuverability on job sites, and to maximize
use of the entire spoils tank volume without exceeding vehicle weight limits.
Trailer models are also available. 800/654-6481; www.ditchwitch.com.
76
Hydroexcavators from ITI Trailers &

Truck Bodies are available with a hydraulically driven agitating unit. When
used with heavy solids, collected material
can be kept suspended utilizing the agitator, speeding the transfer of waste to a roll-off container, resulting in a 40
percent increase in capacity in each 24-hour period. The remote-operated
boom allows for safe operation from an ideal or mobile vantage point. The
Code unit comes with a full-opening rear door for easy clean-out, inspection
and maintenance. The 304 stainless steel ASME/DOT407 tank is mounted
on a full frame. A hydraulic-driven National Vacuum Equipment 5314 blower offers up to 1,600 cfm pressure/vacuum. Low noise impedance with hydraulic-driven power for the enclosed blower provides an atmosphere suitable for 24-hour operations. The unit can be mounted on a choice of chassis.
814/634-0080; www.itimfg.com.
HYDROEXCAVATORS
LMT SMART-DIG HX-2100

The SMART-DIG HX-2100 hydroexcavator from LMT is powered by a 59 hp Kubota VT2403
diesel engine that drives a 1,300 cfm Tuthill blower and 2,200 psi Udor
water blaster. The compact design includes a 700-gallon debris tank and
300 gallons of freshwater. The trailer has a fully automatic rear-open door
with wireless remote control for ease of use. Filtration is provided by the
SMART-DIG dropbox and washable PTFE filters. An antifreeze winterization
system is standard, and for colder climates and improved digging performance an optional diesel-powered water heater is available. 309/932-3311;
www.vaxteel.com.
RING-O-MATIC
HICFM 850VX
The versatile HiCFM 850VX
800-gallon-capacity vacuum
excavator from Ring-O-Matic
can be used for quickly and
safely keyholing or potholing buried utilities, cleaning out storm drains, catch basins, drilling fluids
and valve boxes, slot trenching, or assisting in environmental cleanup.
The trailer-mounted version offers portability from a standard 3/4-ton
truck, weighing less than 1,200 pounds fully loaded, and optimally balanced tongue weight. The tandem-axle, pintle-hitch-mount trailer is built
on a heavy-duty, 8-inch C-channel frame for longevity. Vacuum power
is supplied by a 15-inch, 1,000 cfm Gardner Denver blower and powered by a water-cooled 50 hp industrial CAT Interim Tier 4 diesel engine.
800/544-2518; www.ring-o-matic.com.
SCHELLVAC
EQUIPMENT
2600 SERIES
COMBINATION
HYDROVAC
The 2600 Series Combination Hydrovac from
SchellVac Equipment is designed to serve construction, energy and utility
industries. The system is mounted on a tridem chassis and is equipped with
a 6,400 cfm Robuschi PD blower direct-powered by a Namco transfer case.
The water jetter system consists of a 3560 CAT (20 gpm/4,000 psi) pressure
pump, 980,000 Btu boiler and 1,200-gallon water capacity. The complete
water system is installed in an insulated and heated aluminum body. The
hoisted 15 1/2-cubic-yard debris body includes a dual cyclone plus cartridge filtration system. It has a fully opening rear door with hydraulic locks,
an 8-inch remote-controlled telescopic boom with a 27-foot reach when
fully extended and a load-sensing hydraulic system. 877/336-0081; www.
schellvacequipment.com.
SUPER PRODUCTS
MUD DOG 1200
The Mud Dog 1200 hydroexcavator from Super Products has a 12-yard debris capacity and a rear-mounted boom capable of 19- to 27-foot reach, 335-degree
rotation, 45-degree upward and 25-degree downward pivot for greater work
area access and deeper digging without halting production to reposition the
trunk. It has easy-to-use ejector plate unloading technology, and the units
tilt-unloading feature ensures liquids in the debris tank are cleared quickly
and efficiently, even when unloading in an up-slope/nose-down position.
An array of additional equipment options can be specified including the
Acculevel load sensor system for precise debris tank level measurement.
800/837-9711; www.superproductsllc.com.
VAC-CON X-CAVATOR
The X-Cavator from Vac-Con features a hydrostatic drive that utilizes the chassis engine for vacuum,
making the system less complicated
and eliminating the need for cumbersome PTO, clutch and gearbox
operation. It is available with water
systems up to 4,000 psi, with a mobile
wireless remote system that enables the operator to work the chassis engine
rpm, boom, automatic vacuum breaker, dump controls and hydraulic door
lock from 1/2 mile away. The boom rotates up to 270 degrees. 904/284-4200;
www.vac-con.com.
TORNADO GLOBAL
HYDROVACS
F-3-ECO
The F-3-ECO from Tornado
Global Hydrovacs holds 12 cubic yards of mud and more than
1,700 gallons of freshwater. This
unit is over 2,000 pounds lighter than the companys older models, meaning the operator can carry extra payload in the debris tank. The boom has a
342-degree rotation and a 26-foot reach. All critical components are housed
in an insulated and heated aluminum van body. Operators do not need to
hoist the tank to empty it, eliminating the dangers of dumping on uneven
ground and overhead power lines. 877/340-8141; www.tghl.ca.
77
HYDROEXCAVATORS
X-VAC, A PRODUCT OF
HI-VAC CORPORATION,
X-6 HYDRO EXCAVATOR
VACALL
ALLEXCAVATE
Three vacuum boom tube and
hose design options are available on AllExcavate hydroexcavation models from Vacall.
One design uses a flexible
heavy-duty full-length rubber hose with a gum rubber lining that runs from
the turret mounted on the debris tank out to the pickup point. The second
option has a steel tube-in-tube boom and intake that connects to an identical
rubber hose elbow, which leads to the pickup point. The third option has a
steel tube-in-tube with steel elbow boom and intake tube. The unit can generate up to 27 inches Hg and up to 5,800 cfm. Used in combination with the
machines high-power waterjetting forces, it can loosen and remove dirt and
other material from around utility lines and foundations where mass excavation is not possible. 800/382-8302; www.vacall.com.
VACTOR HXX
HYDROEXCAVATOR
The Vactor HXX HydroExcavator provides up to seven
hours of continuous operation
with onboard water. The standard variable-flow water system allows lower water flow,
resulting in less operator fatigue and a cleaner, more precise digging process.
The system allows for up to 25 gpm for projects requiring higher water flow
capabilities. Using the DigRight Technology, operators select the maximum
desired working water pressure for their application based on vacuum excavation best practices. This selection will limit the water pump from exceeding
site, industry or customer maximum pressures to ensure a safe and nondestructive method of excavation. DigRight Technology also reduces wear and
tear on the water system, extending product life. Its boom turret provides
increased vertical range of motion for improved operator performance and
productivity, enabling the operator to complete most applications with only
one dig tube. 800/627-3171; www.vactor.com.
WESTECH
VAC SYSTEMS
HYDROVAC CODE
(TC407)
The Hydrovac Code (TC407)
from Westech Vac Systems is
specified with a TC407 rating (hazardous goods transport capable). The truck
allows quick access to buried water mains and natural gas and petroleum
pipelines, cutting through hardened scale and frozen ground with reduced
risk of damage. It can handle unpredictable off-road applications and unknown hazardous materials in every type of weather from freezing in winter to the heat and humidity of summer, from minus 40 to 95 degrees F. It is
designed for quick and easy setup to maximize efficiency and productivity.
Debris body capacities range from 11.8 to 13 cubic yards. It has heated reardoor valves, a heated hose reel cabinet and glycol and air purge winterization
systems. 780/955-3030; www.westechvac.com.
78
The truck-mounted X-6 Hydro Excavator from X-Vac, A Product of HiVac Corporation, has a 6-cubic-yard
debris tank and can store 570 gallons
of freshwater with an option for a capacity of 1,000 gallons. The adjustable triplex water pump exerts up to 3,000 psi and is set independently of the blower
speed. Vacuum systems range in size from 2,600 cfm at 27 inches Hg vacuum to 3,400 cfm at 16 inches Hg of vacuum. Its 6-inch vacuum hose exposes
any type or size of underground utility, especially in residential areas where
space is tight and crews want to avoid blocking residential streets. 740/3742306; www.x-vac.com.
HYDROEXCAVATION TOOLS
NOZZTEQ MONRO-JET
The MONRO-JET hydroexcavation
nozzle from NozzTeq combines the
power of a solid-stream pencil jet with
the large coverage of a fan jet. Its circular water jet motion generates tremendous power at modest gpm rates, allowing the operator to move faster whether hydroexcavating, surface cleaning or
cleaning sewer lines. It can be used for other types of surface cleaning such as
concrete, steel, castings and large surface areas including line removal from
runways. It can be modified for internal pipe cleaning of sewers and pipes of
all types. An orbital design increases performance at a lower gpm rate and
pressures as high as 36,250 psi. 866/620-5915; www.nozzteq.com.
SOIL SURGEON
The Soil Surgeon hydroexcavating tool fits any
sewer combination truck equipped with a telescoping 6- or 8-inch boom. The tool has a 1-inch
water connection. The operator controls water
pressure and power through truck controls. It has
a 6-foot Tuff Tube with handles to guide the unit
down for potholing or side to side for trenching.
Six jets boring inward cut the soil, while six boring outward bring the tube down. 949/363-1401;
www.soilsurgeoninc.com.
WATER CANNON
HYDRO-EXCAVATION NOZZLE
Hydro-Excavation Nozzles from Water Cannon are rated to 5,800 psi and orifices up to size
20. The dynamic 0-degree stream of water spins
at 2,000 rpm to form a 25-degree cone pattern
designed to rip through subsoil to expose underground utilities. The rotation
helps avoid damage that can be caused by straight 0-degree static nozzles
with an added benefit of the 25-degree cone spray hitting the surface at varied angles to increase productivity. 800/333-9274; www.watercannon.com.
CASE STUDY
SAND BLOCKAGE CLEARED FROM
STORMWATER PIPE AT PRIVATE FACILITY
Problem: A private retirement facility in Sumter County, Florida, with more than 100,000
residents, has an expansive network of stormwater infrastructure to accommodate expansion. A 60-inch stormwater line had a large deposit of sand, blocking flow of water inside
the pipe. The blockage was 375 feet from the closest access point on the street, and the
pipe was in the middle of a residential neighborhood. The work needed to be performed in
December, the peak month of Floridas seasonal residents and activities.
Solution: Polston Applied Technologies brought its PAT 949 Combination3
truck to the site and extended the jetter
from the outlet to the sand plug. Using
the waterjetting system and sand and
grit removal process, the crew was able
to jet the sand downstream to the downhole pump for removal. The sand and grit
was filtered into a containment tank, then
hauled away. Water used in the process
was returned to the stormwater line.
Result: The sand deposit was removed,
flow to the stormwater line was fully restored and the work was accomplished in two days.
Due to the quiet operation, the entire cleaning/removal process had almost no impact on
neighborhood activities. 844/765-7866; www.polstonprocess.com.
JET/VAC COMBO UNITS
HOT JET USA

VAC N JET SERIES
The Vac N Jet Series
of drainline jetters
from Hot Jet USA is
available with the choice of hot- or cold-water operation, 13 to 35 hp engines
with electric start, a 12-gallon gas tank, 24-gallon diesel tank, full variable
pressure and rear throttle control. General Emperor Series pumps supply
outputs of 10 gpm at 4,000 psi. Vacuum systems consist of an all-steel 300to 800-gallon spoil tank, Gardner Denver Vac/Blower, a Colt 4-ton hydraulic dump, Centri-Clean filter system and a 24-inch fully opening rear hatch.
With a 200-gallon water tank, the tandem-axle diamond-plated steel deck
trailer is rated with two 5,000-pound-capacity axles and electric brakes. The
unit comes with a variety of jetting and power-wash accessories. 800/6248186; www.hotjetusa.com.
VAC-TRON
EQUIPMENT
MINI COMBO SERIES
The Mini Combo Series from
Vac-Tron Equipment is available with an ARCTIC package,
allowing for full operation in
below-freezing temperatures.
The unit combines a high cfm vacuum with jetting capabilities, and comes
with a Cat jetter pump rated at 2,000 psi at 15 gpm, and can be used to clean
lateral lines up to 12 inches in diameter. It comes with 300 feet of 1/2-inch
jetter hose with an electric hose reel. Options include a hydraulic boom or
strong arm to maximize job performance by supporting the weight of the
vacuum hose. It is available either trailer- or truck-mounted. 888/822-8766;
www.vactron.com.
VACUUM PUMPS
FRUITLAND
MANUFACTURING RCF 870
The RCF 870 vacuum pump from Fruitland Manufacturing is fully automatic
with no adjustment necessary and environmentally friendly when used with Fruitland biodegradable oil. It offers free airflow
of 500 cfm, a maximum vacuum of 28 1/2 inches
Hg, 4-inch hoses, an operating speed of 1,400 rpm, eight
Kevlar vanes, and an approximate net weight of 575 pounds. 800/663-9003;
www.fruitlandmanufacturing.com.
HOWDEN
ROOTS 827 DVJ WHISPAIR
The 827 DVJ Whispair dry vacuum exhausters from Howden Roots eliminate
problems associated with high temperatures at vacuum levels beyond 16 inches
Hg. They can be arranged to operate in
two- and three-stage systems. Their heavyduty design is suited for V-belt or direct-drive applications with integral-shaft ductile iron impellers. The
casing, headplates, gear cover and drive-end cover are gray iron. Carburized
and ground alloy steel spur timing gears are taper-mounted on the shafts
and secured with a locknut. Cylindrical roller bearings are splash-lubricated
at both the gear and opposite gear ends of the unit. Piston rings reduce air
leakage through the headplate bores and lip-type oil seals prevent lubricants
from entering the air chamber. Steel mounting feet permit field adaptability to either vertical or horizontal installation requirements. 800/557-6687;
www.howdenroots.com.
79
WESTMOOR LTD.
CONDE VACUUM PUMP
VACUUM PUMPS
MASPORT TITAN
The Titan vacuum/pressure pump from
Masport has a washable stainless steel
inlet filter for long filter life, integral
mounting bosses for alignment with the
gearbox and hydraulic mount, an automatic adjustment-free mechanical oil
pump, and heat-stabilized Kevlar vanes machined to exacting tolerances. It
can achieve a minimum of 27 inches Hg, and is fan-cooled for higher continuous vacuum operations. It has heavy-duty bearings, Viton oil seals, vane
wear inspection ports and durable translucent high-temperature oil lines
that allow visible flow of oil to the pump. End Thrust Protection prevents
rotor-to-end-cover contact created by direct PTO drive or misaligned beltdriven systems. It comes with 3-inch NPT bolt-on valve flanges for ease of
installation, a 1/4-inch NPT vane flush port, integral vacuum relief valve,
an integral valve that allows the pump to operate in vacuum and pressure
mode and reduces plumbing and installation costs, and O-ring end covers
that eliminate air or oil leakages. 800/228-4510; www.masportpump.com.
MORO USA PM80W WATER SERIES

The PM80W Water Series liquid-cooled vacuum
pump from Moro USA is designed for industrialduty applications. It has 29 psi positive pressure
capability and can run at 24 inches Hg continuous and 28 inches Hg max intermittent, with a
flow rate of 417 cfm. The suggested tank size is
2,000 to 4,000 gallons. It has Kevlar vanes, visual inspection ports and cantered rotor, which
creates higher efficiency than traditional designs.
It includes quality Viton oil seals, direct-feed oil-injected
lubrication and sealed or oil-injected bearings to eliminate grease points. It
includes an integrated check valve, changeover valve and automatic oiling
system, which along with low-speed rotation are designed to extend pump
life under rigorous conditions. It is also available as a right-angle and enginedriven package. 800/383-6304; www.morousa.com.
WALLENSTEIN VACUUM PUMPS ELMIRA MACHINE

INDUSTRIES 750 SERIES
A larger off-load valve boosts performance on
750 Series pumps from Wallenstein Vacuum
Pumps - Elmira Machine Industries. They have
422 cfm airflow at 1,200 rpm and vacuum up to
28 inches Hg. Cooling options include air cooling (fan), liquid cooling (jacketed housing)
or dual cooling, where air injection is combined with liquid cooling. Lubrication options include
a shaft-driven oil pump or an automatic air pressure system that force-lubricates with no moving parts. They have thick and wide vanes for longer service
life and lower maintenance costs. A standard flush port allows routine internal cleaning. A quick-access endplate allows easy internal inspection with no
bearings to pull. 800/801-6663; www.wallenstein.com.
80
Conde vacuum pumps and vacuum/pressure pumps from Westmoor Ltd. are
available in a variety of sizes from 35 to
230 cfm. They have an automatic oiling
system that never needs adjusting, and
are offered with either a pump-mounted
or remote oil reservoir, and sealed hightemperature bearings that require no maintenance. Pumps can be driven by a variety of power sources, including gas
or diesel engines, PTO, right-angle drive or hydraulic pump. All pumps are
double shafted and can be set up for either clockwise or counterclockwise
rotation. 800/367-0972; www.westmoorltd.com.
VACUUM TRAILERS/TANKS
ADVANCE
PUMP & EQUIPMENT
VERSA-VAC
The Versa-Vac vacuum trailer
from Advance Pump & Equipment has a 1,000-gallon debris
hopper with either 1,400 or 2,200
cfm high-volume vacuum systems. The 74 hp or optional 110
hp Cummins power plant operates all components, including a high-pressure water system, trash pump system and remote-controlled full-function
6-inch vacuum boom, along with hydraulic endgate locks, tank hoist and
vibrator. It is effective in loading product from depths of at least 50 feet.
877/557-7867; www.advancepump.com.
PIK RITE
5,300-GALLON
ALUMINUM TANK
The 5,300-gallon aluminum
tank from Pik Rite is split
into three compartments,
with the capacity for 300
gallons of freshwater, 3,800
gallons of wastewater and 1,200 gallons of graywater. Vacuum is provided by
a National Vacuum Equipment 4310 blower system. Four-way valves for the
inlets with pneumatic actuators allow switching between tank compartments
while pumping. The jetter system is mounted in a heated toolbox for cold
weather operation. It has a large rotating vacuum hose storage reel and a digital level indicator, and a remote control system for the blower system, jetter,
pneumatic valves and hose reel. It comes with polished aluminum hose trays,
a heavy-duty rear bumper with toolboxes and drip pan, an LED running light
kit, work lights and safety beacon. 800/326-9763; www.pikrite.com.
TANKFORMATOR
ISO ECLIPSE 1
HYDRA-TECH PUMPS S4T
A clip on the front of the ISO

ECLIPSE 1 tank container from
Tankformator allows it to be a
plug-and-play vacuum tank with
no dependence on an accompanying vehicle. The clip-on unit
contains a self-sustaining powered vacuum package. The primary shut-off is fitted inside the tank and the secondary shut-off on the exterior of the ISO tank. The tank unit together with the clip enables operators to
use regular container road transport vehicles and container trailers. When
jobs require 24/7 vacuum extraction, the unit can be off-loaded on site. Clipon powered vacuum units can be used in succession for higher capacity.
www.tankformator.com.sg.
The compact S4T 4-inch hydraulic drive submersible trash

pump from Hydra-Tech Pumps is designed for versatility with an ability to pass large solids to tackle many jobs,
which can range from construction site dewatering
to sewage and slurry pumping. It operates with
HT15 to HT25 power units, or other hydraulic
power sources capable of flows of 10 to 15 gpm. It
delivers output flows to 800 gpm, heads to 110 feet
and pressure up to 3,000 psi. The safe and variable-speed
hydraulic drive can be used where electric power is hazardous
or impractical. 570/645-3779; www.hydra-tech.com.
WET/DRY VACS
FAST-VAC SHUTTLE
WATER PUMPS
CAT PUMPS MODEL 660

The Model 660 from Cat Pumps
delivers 10 gpm up to 3,000 psi in a
compact, lightweight package to work for
trailer hydroexcavation units and other
applications requiring lower flow but industrial-grade quality. A nickel aluminum bronze
manifold offers a long service life. High-density, polished,
concentric plungers provide a true wear surface that extends seal life. Highermass plungers offer superior heat dissipation, virtually eliminating plunger
rod cracks. Durable V-packings are lubricated and cooled by the liquid being
pumped. It is also offered in a stainless steel duplex model for aggressive fluids. It has 3/4-inch inlet ports and 1/2-inch discharge ports, and may be pulley-mounted on either side of the shaft. 763/780-5440; www.catpumps.com.
GALWAY PUMPS
TRANSFER PUMPS
Transfer pumps from Galway
Pumps have seal- and bearing-less
designs that offer longevity, simple
maintenance and affordable parts.
They are available in any standard
length from 40 to 57.5 inches, with
custom lengths available. They are
available in CPVC, PVDF, Polypro and stainless steel materials. Wetted surface materials such as stainless steel or Hastelloy shafts and Viton or Teflon Orings are available. Typical applications include a variety of caustic, acid and
plating solutions. Drives are available in rugged electric and air drives. Electric drives are available in dual- and variable-speed options. Universal electric
drives are rated for continuous duty and up to 50 gpm. Pumps are heavy-duty,
affordable, and simply constructed to allow for ease of disassembly and assembly for routine maintenance. All components are CNC-machined to exact
tolerances. 800/800-7867; www.galwaypumps.com.
The 16-cubic-yard Shuttle rolloff/lift-off vacuum loader from

Fast-Vac has the capacities and
functionality of a truck-mounted vacuum, but without the maintenance of a
truck. It is suited for refuse applications, industrial cleanups and spills. Multiple units can be moved with a single truck. 262/878-0756; www.fast-vac.com.
GUZZLER
MANUFACTURING CL
The Guzzler CL industrial vacuum
loader from Guzzler Manufacturing is available with a dense-phase
off-load option for jobs like moving powders, such as cement and
lime, into large silos. The truck has
a high-pressure 14.5 psi, direct-drive cyclo-blower rotary pump with up to
750 cfm of free air displacement. The system pneumatically conveys material through a 4-inch hose up to 125 feet vertically. The rear of the densephase off-load configuration has a transfer cone with six fluidizing nozzles
that fluff material into the air stream for improved handling of materials.
The vacuum system operates effectively in remote or inaccessible locations
more than 1,000 feet away. Simple to operate and easy to maintain, it provides 100 percent accessibility to all internal chambers and a low air-to-cloth
ratio. It is available with a vane pump pressure off-load system (high pressure, low airflow), which is ideal for the vacuum loading of liquids, sludges
and thicker materials. 800/627-3171; www.guzzler.com.
IMPERIAL INDUSTRIES VAC3000

VAC3000 trucks from Imperial Industries are ASME-certified 407/412 steel
DOT units with capacities of 3,200
and 3,600 gallons. Choose either a
blower system (National Vacuum
Equipment 4310 or Hibon 820) or a
vacuum system (Fruitland, Moro or Wittig). The units feature three rollover
bars, bolt-on aluminum hose trays, 4-inch riser intake, 6-inch discharge,
full-opening rear door, three-stage hoist assembly and a complete hydraulically controlled system. 800/558-2945; www.imperialind.com.
81
WET/DRY VACS
Tank World Corp

ALL MAJOR BRANDS
IN STOCK AND
READY TO BUILD.
KEITH HUBER
KNIGHT PD
The Knight PD air mover
from Keith Huber is capable of 6,100 cfm and incorporates deep vacuum
with the ability to pressure off-load. Huber Master Control allows the operator to switch easily from wet to dry product with no downtime. Its wet/
dry diverter valve filtration, deep vacuum loading and high air conveyance are designed to help move sludge and dry product. 800/334-8237;
www.keithhuber.com.
PRESVAC LIQUID VAC
We can build any tank to your specs.
The Presvac Liquid Vac with fullopening door and dumping tank
can be configured to suit a broad
range of applications, including
collection and transport of hazardous and nonhazardous liquids, slurries and sludges, septic
system cleaning, line jetting and
material transfer. A full-opening door and large tipping angle make tank
clean-out easier. Vacuum pump options include full vacuum of 28 inches
Hg, and 200 to 1,500 cfm. Tank volumes are available in 500 to 5,500 gallons.
Tank material options include carbon steel, or 304, 316 or 316 high-polish
stainless steel. Options include a water pump, transfer pump, custom hose
trays and toolboxes, and heated valves. 800/387-7763; www.presvac.com.
VACUTRUX
LIMITED
SEPTICTRUX
SepticTrux from Vacutrux Limited are available on chassis from
33,000 to 86,000 GVWR single axle, tandem or tri, with tank sizes from 1,800
to 5,400 gallons. Vacuum systems are powered by Wallenstein vacuum
pumps. 800/305-4305; www.vacutrux.com.
Aluminum 2000 gal Porta Potty Tanks

In stock 500/1500 2 compartment
We build Vacuum trucks, Septic trucks,

Porta potty trucks, & and Body swaps.
We can do Steel, Stainless Steel and Aluminum.
Tank World,
Built with Pride

Parts and Accessories In Stock
www.TankWorld01.com
12001 W. Peoria Ave

El Mirage, AZ 85335
82
Jerrys cell 623-680-2037

tank.jerry1@gmail.com
Office 623-536-1199
Fax 623-935-4782
tankworld01@gmail.com
VECTOR TECHNOLOGIES
VECLOADER HEPA VACS
VecLoader Hepa Vacs from Vector
Technologies are powerful, self-contained, critical-filtered vacuum systems capable of conveying regulated
materials including asbestos and
nuclear-contaminated solids, slurries, powders and liquids. High power allows maximum vacuum performance for long-run vacuuming within
high-rise buildings, tunnels, confined areas and crawl spaces with single or
multiple smaller-diameter hoses. All processed air within the fully enclosed
negative-pressure system is thoroughly scrubbed by a four-stage filtration
process. All collected materials are easily bagged through a discharge valve
at the operators workstation. Many models can be towed with hose and accessories by a 1-ton truck. 800/832-4010; www.vector-vacuums.com.
PRODUCT NEWS
VAC2GO CERAMIC-LINED
PORTHOLE ELBOWS
Ceramic-lined porthole elbows from
Vac2Go are designed to last longer
than steel porthole elbows and reduce
downtime. Ceramic-lined elbows
feature wear resistance, extending
the life of vacuum truck fittings. Elbows are available in 45 and 90 degrees.
855/822-7426; www.vac2go.com.
in the
SPOTLIGHT
By Luke LeNoble
COMPACT ENVIROFIN ONSITE

WASTEWATER AND DISPERSAL
SYSTEM FITS TIGHT SITES
The EnviroFin passive onsite wastewater treatment and dispersal system from
Presby Environmental is designed for residential and commercial applications.
The 50-pound system offers the same advantages as the Advanced Enviro-Septic
product but is easier to ship and can be installed in even tighter spaces.
Theyre fitting into lots and create solutions for sites that previously were
either very expensive or just not able to build on at all, says Lee Rashkin,
vice president of Presby Environmental. A three-bedroom house can fit into a
93.5-square-foot area. Its really revolutionary. And, for the first time ever, we can
ship somebody their septic system in the mail.
Effluent leaves the septic tank and enters the system, which consists of a center fin distribution unit and eight treatment fins filled with randomly oriented green
plastic fibers and a perforated pipe acting as an air duct. The effluent fills the FDU
until it enters the treatment fin through perforations around the unit. The unit is
buried in System Sand, a C-33 concrete sand, and is installed with differential
vents for airflow.
Its not only a septic system, but its a treatment system. Youre getting treatment and dispersal in the same footprint, Rashkin says. The pipes that we use,
the green fibers, the geotextile and the system sand they all have progressively smaller orifices. As the effluent moves through the smaller orifices, the
membranes strip away the suspended solids, allowing the bacteria to collect on
the membranes surface area and digest the effluent. Because we surround it
with that C-33 very coarse concrete sand, youre able to get oxygen to the outside
of those membranes; youre keeping both sides of your membranes aerobic the
same way membrane filters do.
The system has no mechanical parts, does not need chemicals or have energy
requirements. The product has passed and exceeded the NSF 40 protocol, according to Rashkin.
A lot of what our industry struggles with in regards to treatment is the maintenance component, Rashkin says. We have online training and certification
courses to make sure they know how to install it correctly. Above and beyond
that, theres no special technical skills needed to use this system, so its ideal
for people who dont want to have those burdensome maintenance contracts.
800/473-5298; www.presbyeco.com.
84
COXREELS STAINLESS STEEL REELS

Stainless steel and powder-coated steel reels from COXREELS are available
in either 316 or 304 grade to best match the necessary corrosion resistance
of the reel according to the application. 800/269-7335; www.coxreels.com.
FRANKLIN ELECTRIC GRINDER PUMPS

IGP Series grinder pumps from Franklin Electric operate
across 208 to 230 volts. The IGP-A (automatic) and IGPM (manual) are designed to handle low-pressure sewage
applications and feature a cutter system that operates at
414,000 cuts per minute. Other features include a nonclogging, corrosion-resistant brass impeller with a shutoff head of 130 feet and a 2 hp single-phase, 3,450 rpm
start/run motor with built-in overload protection.
260/824-2900; www.franklinwater.com.
SUPER PRODUCTS
WASTEWATER
RECYCLING SYSTEM
The Camel 1200 sewer cleaner
from Super Products features
a wastewater recycling system
designed to save operators water, time and money. A six-stage water filtration process enables effective
sewer cleaning without the need to refill the freshwater tank. An injector
plate serves as a primary filter that separates solids from liquids collected in
the debris body (12-yard capacity). The collected water then travels through
a series of filters, strainers and a separator that removes particles from the
liquid via centrifugal action. The unit also features a water pump designed
for wastewater recycling and high-pressure applications. 800/837-9711;
www.superproductsllc.com.
McLAUGHLIN
UTILITY LOCATOR
The Vermeer Verifier G3 utility locator from McLaughlin
features a durable design with
antennas mounted in rubber isolators for tough job site
conditions. A new combination screen eliminates the need to toggle between two screens. Users can engage the semiautomatic gain on urban or
congested job sites where signal distortion is common, or use the manual
gain method when working in less congested areas. Estimated depth is automatically displayed. A compass icon provides straightforward visual representation of a utilitys position in reference to the receiver. 800/435-9340;
www.mclaughlinunderground.com.
DITCH WITCH
BACKREAMER
The Sandhog HD backreamer from
Ditch Witch is compatible with the JT9, JT20, JT25 and JT30 horizontal directional drills and is designed for soft and sandy soils. Aggressive cutting, mixing
and packing combine for more efficient pullback on the job. Carbide cutting
teeth and spiral plates further improve pullback efficiency and lower torque
while maximizing the capacity for fluid flow. A barrel-shaped body is designed
to better sculpt a true-to-size bore path. Replaceable, hardened steel nozzles
increase fluid flow flexibility. The backreamer is available in 2 3/4-inch shaft
size with 2 IF threads and 3 1/4-inch shaft with 2 3/8 API threads ranging in
diameter from 8 to 18 inches. 800/654-6481; www.ditchwitch.com.
Go to pumper.com to view the e-zine.
85
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oN locAtIoN
Taking
COVER
STORY
Owner Jeff Rachlin records data

tHe JoB: Oregonfrom
Jamboree
the Jet Inc. control panel
locAtIoN: Sweet Home,
Ore.dispersal system.
on a drip
(PhotosService
by Jack Ramsdale)
tHe PRo: Bucks Sanitary
A Watchful a Bow
EYE
<<< Susie Sieg, of Bucks Sanitary Service,

unloads a Satellite Industries Maxim 3000
restroom its
at the Oregon Jamboree.
Pennsylvanias OnSite Management grows
(Photos by Peter Krupp)
maintenance contract business to provide quality,
for customers septic systems and build

At theroutine
oregon care
Jamboree
more consistent
musicafestival,
the crew revenue stream
the teaM
at Bucks Sanitary Service
Lisa and Scott Weld, owners of Bucks
provides service that sings
Sanitary Service in Eugene, Ore., have a
BY BettY dAGeFoRde
sta of 10 an office worker, yard worker,

part-time mechanic and seven drivers.
Lisa works in the office answering phones
and managing the creative and marketing
side while Scott fills in on everything
from management to running routes to
maintenance. Five people worked on the
Oregon Jamboree along with the Welds
and their three children, Maren, 9; Milah,
13; and Sten, 17; who are accustomed to
helping out at events.
By Ken Wysocky
A Watchful
Taking
a Bow
2GPM to 10GPM
118 Temperature Rise
4200PSI Rated
Wheel Kits optional
watercannon.com
800.333.9274
Generator-Parts.com
Online parts breakdowns to help you
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FULL LINE OF GENERATORS
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o improve cash flow, operate more efficiently,

lower prices, and boost customer loyalty while
fending off competitors, OnSite Management Inc.
in West Chester, Pa., employs a simple and inexpensive
tool: maintenance contracts.
Jeff Rachlin, who owns OnSite Management along
with partners Bud Baroni and Derald Hay, says the
company has been using maintenance contracts for about
10 years. Slightly more than 20 percent of the companys
5,000 or so accounts have signed maintenance contracts,
and that number continues to grow.
The rest of our customers just havent reached that
teachable moment yet, where theyve just had a major
repair or watched the previous homeowner go through
a $10,000 to $40,000 system replacement, Rachlin says.
They figure If it aint broke, dont fix it. Everyone learns
differently but usually, cost is a big influence.
OnSite Management which tests, designs,
inspects, installs and services septic systems in a fourcounty area in southeastern Pennsylvania markets the
contracts to new customers after installing a system, and
to existing customers, but only after their system passes
an inspection.
Rachlin says maintenance agreements benefit both
customers and the company.
For customers, regular inspections save money in
the long run by detecting small problems before they
lead to costly system failures. And customers appreciate
making smaller quarterly payments instead of receiving
one large pumping bill. The contracts effectively enable
them to amortize the cost of tank pumping over the life of the contract,
which runs for three years. Furthermore, they end up paying less for service
because the company can schedule pumping routes more efficiently.
For OnSite Management, quarterly contract payments generate more
consistent cash flow, as opposed to one pumping fee charged every several
EYE
the crew at Bucks Sanitary
provides
service
that sings
Pennsylvanias
Jeff
Rachlin
for oregon
Music Festival
serves clients
with thorough
Page 10 maintenance
onsite system
Page 16
2013 EXPO SHOW ISSUE
Entertainment: Just an Ole Boy Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30
February 25 - 28, 2013, Indiana Convention Center
Were
ALLWhite
IN
The
Personal customer attention
drives Alberta Septic Systems
Glove Test
Page 26
cleanliness means success for

North carolinas teS Group
Page 18
(continued)
years. In addition, contracts give customers a built-in motivation to stick

with the company. (If a customer moves, the contract is transferable to the
new homeowner; if the new owner doesnt want it, the old owner may get
a credit for work not performed, or might owe the company money if the
payments made dont equal the value of the work performed.)
It takes them out of the market, Rachlin explains. When they have a
problem, they know they can call someone whos familiar with their system,
instead of looking through the Yellow Pages or going on the Internet to
find someone. Plus, it keeps their price down because the biggest cost for
us is getting out to a job and back. So if we can schedule, say, six houses at
a time, it helps us be more efficient, and we can pass those savings on to
the homeowners.
The paper trail used to bog down some aspects of operations at OnSite
Management Inc. in West Chester, Pa. But that changed dramatically when
the company went to cloud-based data storage, which greatly improved
productivity by providing companywide access to documents even for
employees on remote work sites, says Jeff Rachlin, one of the companys
co-owners.
As an example, septic system inspection reports that used to be
available only in paper form are now scanned as digital .pdf files and
posted on a remote server employees can access via home computers,
laptops and smartphones. The company pays a minimal monthly fee for
the service, he says.
It really
helps
The
very day
we after
foundnormal
out wed have to move our shop, somebody
I used to figure that if
business
hoursthe
or door
on weekends,
came
through
and said, Do you want to buy Bucks back? It
Rachlin
says.
If I need
records,
I dont
youallcould
access
any
was
really
a door
closing,
door
opening,
in the same
day.
They quickly
have to run
back
to the office and get
jumped
at the
chance.
information within two
information. Plus, it helps me talk more
Today their business is exclusively portable restrooms, serving the
intelligently to customers if they call me
minutes, you were
100-mile-wide
after hours. Willamette Valley. Theyve got about 1,500 Satellite Industries
efficient.
(Cloud
units As
gray
Tufways
and Maxims
a few white
ones for
weddings, and
another
example,
Rachlin(andpretty
green
for their
of Oregon
tailgating; quack shacks, they call
cites units
something
asUniversity
simple as
a
computing)
knocks
them
after list
the for
Oregon
Ducks
mascot), several ADA-compliant Freedoms
materials
a septic
system
it down to literally
and
wheelchair-accessible
installation.
Rachlin puts it Liberties
on the an Ameri-Can Engineering Crowd
Pleaser
restroom
and two smaller
Comfort
Station trailers
server where
its trailer,
easily accessible
seconds,
depending
on from
Advanced
Containment
Systems,
to a work crew.
So if a crew
finishes Inc. About 50 percent of their work is
the Internet speed.
special
events,
in 2012,
a project
early,including,
they can access
thethe U.S. Olympic track-and-field trials.
materials list for the next job and get
- Jeff Rachlin
started instead of coming back to the
Making connections
office to retrieve a hard copy.
The
in Sweet(productivity
Home so theyve
always
the hometown
ItsWelds
hard live
to quantify
and profi
tabilityhad
gains),
he
advantage
Jamboree
andno
Bucks
it since
its beginning
in
continues. for
But the
he says
the crew
longerhas
hasdone
to spend
valuable
time
1996.
Theyfor
feelrecords.
confident theyll retain the work as long as they provide good
searching
service
and5,000
a reasonable
price.
With
customers,
and sometimes working on 10 to 20 accounts
at a time, the cloud makes information management much easier and
convenient, he concludes. I used to figure that if you could access any
the
Main
event
information
within
two minutes, you were pretty efficient. (Cloud computing)
knocks
it down
to literally
seconds,
depending
the Internet
In the
early
90s, when
Sweet
Home on
came
up withspeed.
an idea to help
fund civic projects, this little town asked a big star to perform at their first
The very day we found out wed

have to move our shop, somebody
came through the door and said,
Do you want to buy Bucks back?
It was really a door closing, door
opening, all in the same day.
Scott Weld
coMpany history
In April 2012, Lisa and Scott Weld
bought Bucks for the second time. Their
first crack at it was in 1995 when Scotts
father heard the 20-year-old business was
having problems. The family made an oer
to the founder and operated it for four
years as an add-on to their trash and septic
service business. In 1999, when Welds
Profile
father
retired,
they
sold it toPa.
a national
OnSite Management
Inc.,
West
Chester,
solid waste company. Weld went to work

FOUNDED: 1997
for that company, then 10 years later tried
OWNERS: Jeff Rachlin, Bud Baronihis
andhand
Derald
Hay at self-employment in the
again
EMPLOYEES: 9
trash business. A few challenges cropped
POSTERS
Pennsylvania
SPECIALTIES: Testing, designing, up,
inspecting,
but they turned out to be fortuitous,
says Lisa Weld.

installing and pumping septic systems
SERVICE AREA: Southeastern Pennsylvania
AFFILIATIONS: Pennsylvania Septage Management Association, National
Association of Wastewater Technicians
WEBSITE: www.onsitemgt.com
(continued)
Starting At
Lets roLL
Eight times, Sunday through Wednesday, a caravan of three trailers
made the hour-long drive up Interstate 5 from the companys yard to the
Jamboree site to deliver units. Two of their 15-year-old company-built
trailers held 16 units each and a third trailer carried 20 (also company-built,
using an Explorer receiver from McKee Technologies, Inc.). The company
used service vehicles to pull the trailers.
Its easier to send a driver

to pick up toilets if theyre
all in one spot. I probably
but at least you dont

have to send somebody
with a map to go to this
campground, get these six,
35
Its like a car, in that if

youre educated and you
know it needs oil changed at certain
intervals, youll do it. The same thing is
true with septic systems. Once theyre
educated, customers will follow
up with service intervals.
Weld tried a new approach for the removal process. Sunday night
and continuing Monday, the team pumped and moved all units to a single
staging area, which he felt simplified the job. Its easier to send a driver to
pick up toilets if theyre all in one spot, he explains. I probably spent a little
bit extra labor, but at least you dont have to send somebody with a map to
go to this campground, get these six, go to another campground, get these
eight. Then you start leaving sinks behind and the (handicap unit) doesnt
fit. Its just a logistics nightmare trying to get the loads to work out. During
the week, they grabbed units as schedules permitted.
spent a little bit extra labor,
coMMon-cents strategy
Rachlin says he settled on the idea for maintenance agreements when
an HVAC contractor tried to sell him a maintenance plan on a new system in
his home. I figured if they can do it, why cant we? he says.
Cloud Computing
Raises Productivity Sky-High
R. Nesbit Portable Toilets introduces:
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February 2013
TM
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PORTABLE RESTROOM OPERATOR
May 2013 www.pumper.com
- Jeff Rachlin
custoMer education
Rachlin adds that educating customers is an
Jamboree organizers required someone be on site and available by
important part of the companys marketing and
radio at all times so Weld, his son and another member of the team stayed in
restrooms
lined up and ready to go before the
^^^ Satellite Industries Tufway
contract
sales are
efforts.
Oregon Jamboree, complete with
lighting
front ofwe
thego
units.
a motor home at one of the campgrounds.
After
westrung
installinathe
system,
out and do
Vacuum truck operator Dave Wilkerson (left) and
Heres how the contracts work: In

Field services technician Dave
go to another
campground,
Burgess gets
ready to measure
exchange for quarterly payments, OnSite
the solids level in a residential
Management performs two inspections
geta these
eight.
septic
tank.
year, which includes a pumping, if needed.
keepin it cLean
The technician checks the solids level

Scott Weld
and the structural integrity of the tank above the liquid level, cleans filters,
flushes the laterals, and hydro-pressurizes the system once a year. If a tank is
emptied, a technician also checks its structural components.
Early on, we were going to do maintenance intervals three to four times
a year, but weve found that twice-a-year intervals are more cost-effective,
Rachlin says.
The Bucks team
includes,
As a bonus, homeowners that sign<<<
maintenance
contracts
getfrom
billed at
left, Milah Weld, Susie Sieg, Josh
regular hourly rates for after-hours emergency
calls,Weld,
Rachlin
Wooley, Sten
Scottsays.
Weld and
Technicians fill out and leave behind
a copy of a checklist so the
Eric Brownrigg.
homeowner knows when the inspection occurred, the condition of system
components and whether repairs are needed. If its a serious issue, staffers
send out a letter and/or make followup phone calls.
country music festival. Surprisingly, Wynonna Judd said yes and the festival
declined
to ever
disclose
theInprice
the
quarterly
contract
fees,
hasRachlin
attracted
top talent
since.
2012,ofthe
9,000
residents
welcomed
but
notes
its a August
direct function
how much
time
technicians
spend
on40,000
visitors
3-5, mostof
of whom
camped
out.
Judd was back
to help
site
a figure
company20th
got aanniversary,
better handle
on over
Our
customer
celebrate
thethe
Jamborees
along
withtime.
Rascal
Flatts,
Dierks
checklists
show
us solids-content
which
help usfor
better
predict
Bentley, the
Charlie
Daniels Band,trends
and enough
performers
22 shows
on
when
a tank Other
will need
to be pumped,
he says.
at,gardens,
in turn,merchandise
allows us to
two stages.
attractions
included beer
and Th
wine
booths and
a kids
zone.
The event
is held in
a no-facilities,
schedule
visits
to other
nearby
customers,
which
boosts effi20-acre
ciency.park-like
Venue units were serviced each night fromtechnician

11 p.m. Dave
to 2 Burgess
a.m. Atreturn
6:30 hose onto the companys
Volvo around
vacuum truck,
built out by Advance Pump &
a.m. they started in on the campground units, 2007
finishing
9:30 a.m.
Equipment Inc., after pumping a septic system.
During the day, they pumped out 20 RVs and 19 holding tanks 10 at the
two shower facilities and the balance for the food vendors.
Five service vehicles were used: A 2010 Peterbilt 335 and a 2008
professionaL
Background
heLps
International 4300, both
built out by Progress
Vactruck with 1,500-gallon
The company freshwater
developed aluminum
its own contract
inspection
The
waste/500-gallon
tanks;and
a 2001
Isuzu forms.
FTR from
latter
task wasntTruck
as daunting
it maywith
sound,
Rachlin says,
because of his
Workmate/FMI
Sales &as
Service
an 850-gallon
waste/350-gallon
involvement
withtank;
professional
and networking
others
freshwater steel
and two organizations
2000 International
4700s built with
out by
Lely
in
the industry.Inc.
Hewith
belongs
to the
Pennsylvania Septage
Management
Manufacturing
750-gallon
waste/350-gallon
freshwater
steel tanks.
Association,
sitting
on the organizations education committee. He
All have Masport
pumps.
also teaches courses technicians take to become certified septic system
Waste was transported to the companys yard each night and transferred
inspectors. In addition, hes a member of the National Association of
to a 20,000-gallon tank. From there, another pumping contractor picked up
Wastewater Technicians.
the waste and disposed of it by land application.
Being a (certification) instructor allows me to stay on top of the latest
inspection techniques, and belonging to NAWT keeps me abreast of things
saMe
different
going
onBut
nationally,
he says. Our forms continue to evolve over time as new
technologies
emerge
andwas
employees
and
even
customers
pretty much
In one sense,
Weld
an old pro
at this
event,
so it was
suggest
Forhe
example,
thethe
frequency
of our visits
(forand scope had
businesschanges.
as usual,
says. On
other hand,
the size
maintenance
intervals)over
changed
because
of customer
input.
changed significantly
the years
their
first year,
they brought in 60
onfour
the campgrounds.
idea of
unitsSelling
for onecustomers
venue and
That was the most difficult
regular
easier
if theyve
thing formaintenance
me, he says.isSo
I had
to get my act together. He quickly got his
just
major expense,
a your
armsincurred
around it.a Youve
got to justlike
scratch
head
kick it in gear and
Owner
Jeffand
Rachlin
go. We didnt
stop moving
all weekend.
system
replacement,
or heard
someone (right) prepares to
inspect a septic
elses story of problems uncovered in a
tank as vacuum
time-of-sale septic system inspection.
truck operator Dave
The bottom line is that
Wilkerson evacumaintenance is cheaper compared to
ates the contents.
replacing a system, Rachlin says. If we
replace a system during a real-estate transaction, the buyer
sees what the seller is going through its a great teaching
point, he says. They can see that with a maintenance
contract, they dont have to worry about that any more. Its as
close to flush and forget as you can be.
It also helps that consumers are becoming more aware
of the importance of septic system management, especially
as more municipalities and/or states require septic system
inspections before a home is sold.
setting near the edge of the picturesque town.
eQuipped for the Work

Technicians use the companys four Ford pickup trucks to do
By the nuMBers
inspections, and they can perform minor repairs during the inspections.
The company brought in 265 units (20 Maxims, 10 Freedoms, 20
Along with the pickup trucks, OnSite Management owns a 2007 Volvo truck,
Liberties, one Standing Room Only urinal unit, and the balance Tufways),
built by Advance Pump & Equipment, Inc. and equipped with a 4,000-gallon
three restroom trailers, and 73 hand-wash stations (half Satellite Industries
aluminum
tank
a Demag-Wittig
RFL-100
pump made
Gardner
Waves from
the and
companys
inventory, the
rest PolyPortables,
Inc.by
Tag
Alongs
Denver;
a J-3000
Jet Set portable pipe cleaner made by General Pipe
rented from
a colleague).
Cleaners/General Wire Spring; a GenEye pipeline inspection and locating
Some 115 units, including five handicap-accessible, were set up at the
system, also made by General Pipe Cleaners; a RIDGID SeeSnake pipeline
main venue a few at bus stops, the hospitality center, and parking lots,
inspection
camera;
and
a RIDGID
Scouthand-wash
sonde pipestations,
locator. were
but the bulk
in large
banks,
along NaviTrack
with six to eight
The at
company
relies
2007 Volvo
tri-axle
dump
Mack
placed
the fouralso
corners
ofon
theafacility.
The crew
placed
thetruck,
ACSI atrailers
single-axle
dump
a 25-ton trailer
made
by Eager Engineering
Beaver Trailers,
a 25near the stage
fortruck,
the performers
and the
Ameri-Can
trailer
in
ton
made by Rogers
Brothers
Corp.,
2011 PC
160 excavator made by
thetrailer
food court/beer
garden,
along with
theaurinal
unit.
Komatsu
Ltd.,
a CT322
compact
track stations
loader made
Deere &inCo.,
420D
Thirty
units
and six
hand-wash
were by
arranged
twoabanks
backhoe/loader
manufactured
Caterpillar
Inc.
and a 2012
compact
at a smaller, adjacent
venue. by
The
rest of the
inventory
wasE35
taken
to 23
excavator
made by
Bobcatunits
Co. were rented to individual campsites.
campgrounds.
Thirteen
an orientation, he says. The more they know,

the better off we both are in terms of prolonging
the life of the system. If its designed, installed
and maintained properly, we believe it should last
indefinitely. And the more confidence they have in
us, the more likely theyll continue to be our customer in the future. Its all
about building trust and relationships.
Basically, Ive found that its like a car, in that if youre educated and
you know it needs oil changed at certain intervals, youll do it, he adds. The
same thing is true with septic systems. Once theyre educated, customers
will follow up with service intervals.
After pumping a tank and performing a 20-point inspection for a new
customer, technicians leave behind a completed inspection checklist,
a thank-you bag with a company refrigerator magnet that displays
essential contact information, a brochure that explains how to take care
of a septic system, and another brochure that provides details about the
maintenance contracts.
Check out a video with Jeff Rachlin

talking about the OnSite Management
operation at www.pumper.com
^^^ Milah Weld helps out her fathers crew, keeping restrooms and hand-wash
stations stocked with soap and paper products at the Oregon Jamboree, including these Wave sinks from Satellite Industries.
MORE INFO
Advanced Containment
Systems, Inc.
800/927-2271
www.acsi-us.com
Ameri-Can Engineering
574/892-5151
www.ameri-can.com
Masport, Inc.
800/228-4510
www.masportpump.com
Progress Vactruck
800/467-5600
www.progressvactruck.com
McKee Technologies Explorer Trailers

866/457-5425
www.mckeetechnologies.com
Satellite Industries
800/328-3332
www.satelliteindustries.com
(See ad page 27)
(See ad page 46)
Lely Manufacturing, Inc.

800/334-2763
www.lelyus.com
PolyPortables, Inc.
800/241-7951
www.polyportables.com
Workmate/FMI Truck
Sales & Service
800/927-8750
www.fmitrucks.com
(See ad page 33)
(continued)
(continued)
Reprinted with permission from PRO / February 2013 / 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com
Sizes: 24" x 30" & 36" x 45"
Pumper
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LASER
REPRINTS
EYE
Pennsylvanias Jeff Rachlin
serves clients with thorough
onsite system maintenance
Page 16
Starting At
EYE
Owner Jeff Rachlin records data

from the Jet Inc. control panel
on a drip dispersal system.
(Photos by Jack Ramsdale)
Pennsylvanias OnSite Management grows its

maintenance contract business to provide quality,
routine care for customers septic systems and build
a more consistent revenue stream
By Ken Wysocky
o improve cash flow, operate more efficiently,

lower prices, and boost customer loyalty while
fending off competitors, OnSite Management Inc.
in West Chester, Pa., employs a simple and inexpensive
tool: maintenance contracts.
Jeff Rachlin, who owns OnSite Management along
with partners Bud Baroni and Derald Hay, says the
company has been using maintenance contracts for about
10 years. Slightly more than 20 percent of the companys
5,000 or so accounts have signed maintenance contracts,
and that number continues to grow.
The rest of our customers just havent reached that
teachable moment yet, where theyve just had a major
repair or watched the previous homeowner go through
a $10,000 to $40,000 system replacement, Rachlin says.
They figure If it aint broke, dont fix it. Everyone learns
differently but usually, cost is a big influence.
OnSite Management which tests, designs,
inspects, installs and services septic systems in a fourcounty area in southeastern Pennsylvania markets the
contracts to new customers after installing a system, and
to existing customers, but only after their system passes
an inspection.
Rachlin says maintenance agreements benefit both
Personal customer
customersattention
and the company.
For customers,
regular inspections save money in
drives Alberta Septic
Systems
the long run by detecting small problems before they
Page 26
lead to costly system failures. And customers appreciate
making smaller quarterly payments instead of receiving
one large pumping bill. The contracts effectively enable
them to amortize the cost of tank pumping over the life of the contract,
which runs for three years. Furthermore, they end up paying less for service
because the company can schedule pumping routes more efficiently.
For OnSite Management, quarterly contract payments generate more
consistent cash flow, as opposed to one pumping fee charged every several
Were
10
ALL IN
(continued)
Profile
OnSite Management Inc., West Chester, Pa.

FOUNDED: 1997
OWNERS: Jeff Rachlin, Bud Baroni and Derald Hay
EMPLOYEES: 9
Pennsylvania
SPECIALTIES: Testing, designing, inspecting,
installing and pumping septic systems

SERVICE AREA: Southeastern Pennsylvania
AFFILIATIONS: Pennsylvania Septage Management Association, National
Association of Wastewater Technicians
WEBSITE: www.onsitemgt.com
years. In addition, contracts give customers a built-in motivation to stick

with the company. (If a customer moves, the contract is transferable to the
new homeowner; if the new owner doesnt want it, the old owner may get
a credit for work not performed, or might owe the company money if the
payments made dont equal the value of the work performed.)
It takes them out of the market, Rachlin explains. When they have a
problem, they know they can call someone whos familiar with their system,
instead of looking through the Yellow Pages or going on the Internet to
find someone. Plus, it keeps their price down because the biggest cost for
us is getting out to a job and back. So if we can schedule, say, six houses at
a time, it helps us be more efficient, and we can pass those savings on to
the homeowners.
Trained & Certified Repair and Installation Staff
coMMon-cents strategy
Rachlin says he settled on the idea for maintenance agreements when
an HVAC contractor tried to sell him a maintenance plan on a new system in
his home. I figured if they can do it, why cant we? he says.
877-409-1618 sales@generator-parts.com
Generator-Parts.com
JETTER
A Watchful
A Watchful
Government and Military Quotations Welcome
Let Us Build Your
COVER
STORY
Cloud Computing
Raises Productivity Sky-High
The paper trail used to bog down some aspects of operations at OnSite
Management Inc. in West Chester, Pa. But that changed dramatically when
the company went to cloud-based data storage, which greatly improved
productivity by providing companywide access to documents even for
employees on remote work sites, says Jeff Rachlin, one of the companys
co-owners.
As an example, septic system inspection reports that used to be
available only in paper form are now scanned as digital .pdf files and
posted on a remote server employees can access via home computers,
laptops and smartphones. The company pays a minimal monthly fee for
the service, he says.
It really helps after normal
I used to figure that if
business hours or on weekends,
Rachlin says. If I need records, I dont
you could access any
have to run back to the office and get
information within two
information. Plus, it helps me talk more
intelligently to customers if they call me
minutes, you were
after hours.
pretty efficient. (Cloud
As another example, Rachlin
cites something as simple as a
computing) knocks
materials list for a septic system
it down to literally
installation. Rachlin puts it on the
server where its easily accessible
seconds, depending on
to a work crew. So if a crew finishes
the Internet speed.
a project early, they can access the
materials list for the next job and get
- Jeff Rachlin
started instead of coming back to the
office to retrieve a hard copy.
Its hard to quantify (productivity and profitability gains), he
continues. But he says the crew no longer has to spend valuable time
searching for records.
With 5,000 customers, and sometimes working on 10 to 20 accounts
at a time, the cloud makes information management much easier and
convenient, he concludes. I used to figure that if you could access any
information within two minutes, you were pretty efficient. (Cloud computing)
knocks it down to literally seconds, depending on the Internet speed.
ELECTRONIC
REPRINTS
Starting At
25
Its like a car, in that if

youre educated and you
know it needs oil changed at certain
intervals, youll do it. The same thing is
Heres how the contracts work: In

Field services technician Dave
true with septic systems. Once theyre
Burgess gets ready to measure
exchange for quarterly payments, OnSite
the solids level in a residential
educated, customers will follow
Management performs two inspections a
septic tank.
year, which includes a pumping, if needed.
up with service intervals.
The technician checks the solids level
- Jeff Rachlin
and the structural integrity of the tank above the liquid level, cleans filters,
flushes the laterals, and hydro-pressurizes the system once a year. If a tank is
emptied, a technician also checks its structural components.
Early on, we were going to do maintenance intervals three to four times
custoMer education
a year, but weve found that twice-a-year intervals are more cost-effective,
Rachlin adds that educating customers is an
Rachlin says.
important part of the companys marketing and
As a bonus, homeowners that sign maintenance contracts get billed at
contract sales efforts.
regular hourly rates for after-hours emergency calls, Rachlin says.
After we install a system, we go out and do
Vacuum truck operator Dave Wilkerson (left) and
Technicians fill out and leave behind a copy of a checklist
so the Dave Burgess return hose onto the companys
technician
an orientation, he says. The more they know,
homeowner knows when the inspection occurred, the condition of
system
2007
Volvo vacuum truck, built out by Advance Pump &
the better off we both are in terms of prolonging
components and whether repairs are needed. If its a serious issue,Equipment
staffers Inc., after pumping a septic system.
the life of the system. If its designed, installed
send out a letter and/or make followup phone calls.
and maintained properly, we believe it should last
Rachlin declined to disclose the price of the quarterly contract fees,
indefinitely. And the more confidence they have in
but notes its a direct
function of how Background
much time technicians
spend onus, the more likely theyll continue to be our customer in the future. Its all
professionaL
heLps
site a figure the company
a betterdeveloped
handle onits
over
time.
Our customer
about building trust and relationships.
Thegot
company
own
contract
and inspection forms. The
checklists show uslatter
solids-content
which
better
predict
Basically, Ive found that its like a car, in that if youre educated and
task wasnttrends
as daunting
as ithelp
may us
sound,
Rachlin
says, because of his
when a tank will need
to be pumped,
he says. Th
at, in turn, allows
us to
involvement
with professional
organizations
and networking
with others
you know it needs oil changed at certain intervals, youll do it, he adds. The
schedule visits to other
nearby
customers,
which boosts
ciency.
in the
industry.
He belongs
to the effi
Pennsylvania
Septage Management
same thing is true with septic systems. Once theyre educated, customers
Association, sitting on the organizations education committee. He
will follow up with service intervals.
eQuipped foralso
the
Work
teaches courses technicians take to become certified septic system
After pumping a tank and performing a 20-point inspection for a new
Technicians use
the companys
fourhes
Ford
pickup trucks
to do Association of
inspectors.
In addition,
a member
of the National
customer, technicians leave behind a completed inspection checklist,
inspections, and they
can perform
minor repairs during the inspections.
Wastewater
Technicians.
a thank-you bag with a company refrigerator magnet that displays
Along with the pickup trucks,
Management
owns aallows
2007 Volvo
BeingOnSite
a (certifi
cation) instructor
me totruck,
stay on top of the latest
essential contact information, a brochure that explains how to take care
built by Advance Pump
& Equipment,
Inc. and equipped
a 4,000-gallon
inspection
techniques,
belongingwith
to NAWT
keeps me abreast of things
of a septic system, and another brochure that provides details about the
aluminum tank and
a Demag-Wittig
RFL-100
pump
made
by Gardner
going
on nationally, he
says. Our
forms
continue
to evolve over time as new
maintenance contracts.
Denver; a J-3000 technologies
Jet Set portable
pipe
cleaner
made
by even
General
Pipe
emerge
and
employees
and
customers
Check out a video with Jeff Rachlin
suggest
changes.
For example,
theinspection
frequency and
of our
visits (for
Cleaners/General Wire
Spring;
a GenEye
pipeline
locating
talking about the OnSite Management
intervals)
changed
because
of customer
input.
system, also made maintenance
by General Pipe
Cleaners;
a RIDGID
SeeSnake
pipeline
operation at www.pumper.com
customers
onScout
the idea
ofpipe locator.
inspection camera; and Selling
a RIDGID
NaviTrack
sonde
maintenance
easier
if theyve
The company regular
also relies
on a 2007 is
Volvo
tri-axle
dump truck, a Mack
just incurred
a major
expense,
like
a
Owner Jeff
Rachlin
single-axle dump truck,
a 25-ton trailer
made
by Eager
Beaver
Trailers,
a 25(right)
prepares
or aheard
ton trailer made by system
Rogers replacement,
Brothers Corp.,
2011someone
PC 160 excavator
made
by to
inspect a septic
elsescompact
story of track
problems
uncovered
a
Komatsu Ltd., a CT322
loader
made byin
Deere
& Co., a 420D
tank as vacuum
time-of-sale septic
system inspection.
backhoe/loader manufactured
by Caterpillar
Inc. and a 2012 truck
E35 compact
operator Dave
ThCo.
e bottom line is that
excavator made by Bobcat
Wilkerson evacumaintenance is cheaper compared to
ates the contents.
(continued)
replacing a system, Rachlin says. If we
replace a system during a real-estate transaction, the buyer
sees what the seller is going through its a great teaching
point, he says. They can see that with a maintenance
contract, they dont have to worry about that any more. Its as
close to flush and forget as you can be.
It also helps that consumers are becoming more aware
of the importance of septic system management, especially
as more municipalities and/or states require septic system
inspections before a home is sold.
Diesel
Propane
Gas
Order through our website
866-944-3569
www.pumper.com
87
classif ieds
see photos in color at www.pumper.com
ADVERTISING
SANITATION REMINDER POSTCARDS,
BUSINESS CARDS AND CUSTOM
COLOR DECALS: We are your resource
for marketing your business. Call 781844-8600 or visit us and see samples at
www.sanitationpostcards.com
(PBM)
BUSINESSES
WIND RIVER ENVIRONMENTAL is actively
seeking opportunities to acquire companies
in the septic, grease, waste hauling, drain
cleaning and commercial plumbing service
lines on the East Coast. Join a winning team!
Check us out at www.wrenvironmental.com.
Email Dave@Klinesservices.com or call my
cell at 717-587-1909.
(PBM)
For Sale: Established septic pumping business currently operating in west-central
Minnesota with a substantial customer base.
2000 Freightliner with 3,200-gallon Engle
tank and all the equipment needed to maintain septic systems in MN, additional equipment, porta-potties, etc. Price reduced
- $160,000. Call 320-249-8341 for more
information.
(P09)
FOR SALE: Portable Toilet Business. Very
lucrative in the Chicagoland Area! Approximately 500 units, 52 HC-ADA, 40 sinks,
5 family units. Almost all equipment less
than five years old. 3 trailers, 2 pumpers, 1
pickup truck. Hotsy pressure washer new
10,000 and many miscellaneous toilet parts.
Owner has been in portable toilet business
for over thirty-five years and has knowledge
of where all contracts are in and around city.
This business would be a great add-on for
a recycling/garbage company. Please call
630-788-8007.
(P09)
Portable toilet rentals in Westchester County, NY. Established 14+ years. Gross sales
$160,000+. Over $100,000 worth of equipment including 250 toilets, 2 trucks, 10spot bathroom carrier, comfort trailer and
more. Turnkey business includes all contracts. Owner willing to help with transition.
$195,000 for all. Serious inquires only. Email
outhouseinfony@gmail.com
(P10)
Looking to acquire small septic pumping/inspection or installation companies in central
Massachusetts. Cash buyer. ALL INQUIRIES
WILL BE CONFIDENTIAL. Please only call if
the company is located in central Massachusetts. Contact Andy 508-868-7627. (P01)
www.RooterMan.com. Franchises available with low flat fee. New concept. Visit
website or call 1-800-700-8062. (PBM)
Wanting to Buy Wastewater Business: Entrepreneur/investor individual wanting wastewater company to buy or invest. Confidential.
Call/ text Kenny 409-651-9808
(P10)
Portable toilet business for sale in Northern
California. Booming area. Well-established
business has multiple trucks (service, delivery, septic) 1,000+ units including standard
portable toilets, handicap units, toilet on
wheels, handwash stations, holding tanks
and freshwater systems. Huge customer base
includes contractors, special events, government contracts and septic service. Interested
buyers please call 916-759-0269.
(P09)
Florida septic business for sale with two
trucks and all equipment. Established 35
years. $300,000 negotiable. Serious inquiries
only. Call for more info. 727-326-5044. (P09)
Pumping business for sale. Turnkey operation
with large customer base, operating in Wyoming, Nebraska and Colorado. Includes 1990
Mack pump truck with newer 3,600-gallon
tank and air-cooled pump. Serious inquiries only. For more information call Jerry at
307-245-9224 or 307-275-5015.
(P09)
Looking to start your own septic tank
business in Florida? I can help. Have license, will sponsor. Call 931-277-5541 or
931-248-1284.
(PBM)
Fully-equipped Long Island, NY cesspool cleaning company for sale. Established 50+ years serving Nassau & Suffolk Counties with excellent reputation and
high-repeat customer base. High volume of
drain cleaning calls every week. Best offer.
516-993-0446
(P10)
National Grease Recycling Inc. Let us
teach you how to recycle restaurants waste,
fryer grease and oil (yellow grease) only. Big
$. Over 30 years experience, will guide you
through complete process from collection to
processing to marketing to end users. Dont
lose your trap business to competitors that
offer both services. We also buy cooking oil,
unprocessed, anywhere in the country. Call
for information. References available - many
success stories. Dewey Walker, 813-7046599 or 813-758-2552.
(PBM)
COMPUTER SOFTWARE
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(P09)
COMPUTER SOFTWARE/
BILLING
Affordable Business Software. Online,
any device access. Dispatching, billing,
mobile apps. Get back time to run your
business. Free proposal, demonstration.
888-332-5327; sales@clearcomputing.com;
www.clearcomputing.com
(PBM)
DEWATERING
Portable septic and grease receiving stations, dual-screen design. Screens that really
work - simple, non-mechanical. Set it up anywhere. 208-790-8770 screencosystems.com
sales@screencosystems.com
(PBM)
2007 Flo-Trend dewatering system Sludge
Mate 30-yard roll-off Poly-Mate polymer
mixing & injection Model 500. Works perfectly! 606-682-1690
(P09)
Alar 660 dewatering equipment. This system
has never been setup or used. $65,000 OBO.
360-798-7090
(P09)
2014 Peterbilt with Presvac 3,200-gallon DOT-certified stainless steel dump

door. 15,628 miles.
Call David G.
P09
912-658-7445
1.2 Meter Ashbrook Klampress belt press

on skid. $75,000. Ready to work! Call 423240-9737
(P09)
DRAINFIELD RESTORATION
Two Terralift machines. 1998 & 1999. $9,000
for one, or $15,000 for both. Located in MA.
Call Jack Darling 774-254-5501.
(P09)
Terralifts - New and Used. Financing available for qualified buyers. For more information call Dick Crane 800-223-2256 or
aalco@tds.net for electronic brochure. www.
youtube.com/watch?v=t8ApRUOasnY (PBM)
New and used terralifts for sale starting at
$20,000 used and $38,000 new. Financing
available. Call John at AerraTech 413-2984272.
(PBM)
DREDGES
2005 Sterling/Presvac PowerVac,

stainless steel, DOT certified, 3,500-gallon wet/dry. Dump door with high rail gear
and boom, Hibon 27 blower with PV750
vacuum loading offloading pump. Tri-axle
truck with CAT 435hp engine with Fuller
8-speed transmission. Runs excellent.
KLM Companies
617-909-9044
PBM
New 3,200 U.S. gallon, carbon steel, DOT certified, 407/412 vacuum tank, dump type with full
open rear, door and a Presvac PVB 750 vacuumpressure pump installed on a 2016 Peterbilt 348
cab and chassis. (Stock #13634 A&D) www.
VacuumSalesInc.com, (888) VAC-UNIT
(822-8648)
(PBM)
Pre-owned 2,300 U.S. gallon, carbon steel,
D.O.T. certified, vacuum pressure tank.
Mounted on 2002 International cab and chassis with a Presvac PV750 vacuum pressure
pump. (Stock# 0529V) www.VacuumSales
Inc.com (888) VAC-UNIT (822-8648) (PBM)
2012 Dino Six Dredge: 250 hrs, comes

with trailer, 2 cutter heads, 5', 8'. 700'
floating package, valves and fittings.
................................................ $62,000
623-271-0630, AZ
P10
HAZARDOUS WASTE UNITS

Pre-owned 2,300 U.S. gallon, carbon steel,
D.O.T. certified, vacuum pressure tank.
Mounted on 2000 International cab and chassis with a Presvac PV750 vacuum pressure
pump. (Stock# 4509V) www.VacuumSales
2007 Peterbilt 335 with a Presvac 3,200-gallon DOT, carbon-steel vacuum tank unit.
(Stock# 6866C) www.VacuumSalesInc.
com (888) VAC-UNIT (822-8648) (PBM)
2001 Mack RD6885 with a Presvac

3,500-gallon DOT stainless steel dump-type
unit. (Stock# 0129C) www.VacuumSales
Pumper
AVERAGE MONTHLY
CIRCULATION
REACHES
23,500
READERS!
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m I T S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
88
HYDROEXCAVATORS
JETTERS-TRUCK
Jack Doheny Supplies Inc. offers a full range

of late model combo units and DOT industrial
vacuum loaders. Call us @1-800-3DOHENY.
(PBM)
LEASE/FINANCING
2003 Sterling Truck with Camel (Super Products) Unit: 16 PD blower,

65gpm @ 2,000 psi jetter, brand-new
water pump @ 15k. 16-yard body, coldweather package. 111,000 miles. Extensive service, well kept truck. Please call
with any questions. ......... $54,000 OBO
P10
Mark 773-491-6093, IL
2016 Vac-Con Xcavator mounted on

2016 Freightliner 114SD. Roots 827
blower, 20gpm at 4,000psi water system
with winter recirculation, 410,000 BTU
boiler, 12-yd debris body with vibrator, 8'
telescoping flex boom. ......... $368,000
For more info contact
Jeff 317-258-4900, IN
P09
1999 SECA 747-SP: 40 gpm @ 2,000

psi, 700-gallon poly tank. 4,940 hours.
Mounted on ex-municipal truck with
37,400 miles. ........................ $16,000
PBM
608-835-7767, WI
2009 International 7400: 31,000 miles,

8,399 hours, International DT466 300hp,
Allison automatic, 20k front axle, 46k rear
axle, Hendrickson suspension.
951-377-9161, FL
P09
Quick and easy financing for new or used

equipment without all the headaches.
Credit is not an issue. We have working
capital available for commercial equipment purchases $20,000 to $2,000,000.
BSG Services - Call 866-259-5370 or email
bsgfin@earthlink.net
(PBM)
JET VACS
2001 Peterbilt Vactor 2100: C-10 CAT,

push-button Allison. 80gpm @ 2,000psi.
61,000 municipal miles. Exceptionally
clean unit. Ready to work. Delivery available. CHAMBERS MOTOR CO., Boring,
Oregon .................................... $99,500
Call John 503-887-0070 PBM
2015 Camel Western Star 1200 combo truck. 824 blower, ejector plate, 12yd debris tank, 80gpm at 2,000psi water
system, 1,500-gallon freshwater, 600' of
1" jet hose, front pump off system. Low
hours and miles. ................... $345,000
Jeff 317-258-4900, IN
P09
INSURANCE
Paying too much? Slow certificates?
Claim problems? Rates keep going up?
Want a fresh start? We can help:
Call 800-454-1970 or
w w w . s e p t i c i n s u r a n c e . c o m (P12)
JETTERS-TRAILER
Xtreme Flow Trailer Jetter Hot/Cold!

Model# HJ2TA8536, tandem axle trailer,
35 hp Vanguard 10 gpm @ 3,850 psi,
325-gallon water tank, 300' hose, General pump. Fully loaded! List $36,995.
On sale for $32,995.
800-213-3272,
www.hotjetusa.com
PBM
Submit your classified ad online!

www.pumper.com/classifieds/place_ad
Western Equipment Finance, a bankowned direct lender, is committed to continuing to help you prosper. All equipment
types, new or used; we have the best rates
and terms you deserve. App-Only Financing and credit decisions within an hour. Call
the team you can trust, Jim Stekl at Western Equipment Finance 701-665-1647.
jim.stekl@westernequipmentfinance.com (PBM)
PORTABLE RESTROOMS
FOR SALE: 100 used portable restrooms
Model PJ3 in blue. Very well maintained.
$250 each. For more information call 956842-3603.
(P09)
16 Integras plastic skid $200 ea. 15 Tuffways
- wood skid $80 ea. 2 Five Peaks Aspens plastic $200 ea. Pittsburgh, PA. Will deliver.
joewagner52@yahoo.com 412-592-8695
(P09)
Blue and pink units with and without sinks.
Prices range from $75 to $250. Good to fair
condition. Salisbury, North Carolina. 704633-3962 myersseptictank@att.net (P09)
2015 Freightliner Camel combo truck.

824 blower, ejector plate, 12-yd debris
tank, 80gpm at 2,000psi, 1,500-gallon
freshwater, 600' of 1" jet hose, front
pump off system. Low hours and miles.
............................................. $320,000
P09
Jeff 317-258-4900, IN
2001 Vactor 2115: Powerful jet rodder for the toughest jobs! Mack chassis
with 1024 Roots blower, 100gpm rodder,
rebuilt Cummins (pre-emission) ISX600
engine, 800' hose reel, hydroexcavation kit and much more. Ready to work.
.................................... Asking $86,000
P11
248-345-3993, MI
1984 Vactor 850 Jetter, 1984 Chevy C-65
w/D-D 8.2 with 5-speed. Less than 30,000
miles. Jetter has about 1,000 hours. $13,500
OBO. tpm.markey@gmail.com 734-3654035
(P09)
2004 International 7400: 152,000

miles, CAT C12, 10-speed Eaton Fuller,
380hp, 66,000 GVW, 4.56 ratio, 261"
wheelbase, air brakes, FOB IL.
P09
951-377-9161, IL
Vac-Con industrial machine mounted on a

pre-owned 2006 Sterling cab and chassis.
(Stock #8593C) www.VacuumSalesInc.
com (888) VAC-UNIT (822-8648) (PBM)
Vac-Con V390LHA combination unit with
Roots 827 blower, 1999 International Model 2554 cab and chassis. (Stock #3918C)
www.VacuumSalesInc.com, (888) VACUNIT (822-8648)
(PBM)
PORTABLE RESTROOM
TRAILERS
WANTED: Used Wells Cargo UltraLav and
Comfort Elite, Ameri-Can restroom trailers or
any small shower trailers. Call Jamie Hunter
at Hoosier Portable Restrooms 317-4399383.
(P09)
2004 Olympic 8-station restroom trailer,
4 men, 4 women. Heat, a/c and hot water.
$15,000 OBO. Call 845-883-7880. (P09)
2013 Forest River 4-station trailer with threeseason package. Like-new condition. Heat
and a/c. $18,500. 804-539-5657
(P09)
2 Decons, 28' Tonto, 18' Royal, 2001 ASCI,
16' Presidential, 26' Presidential, portable toilet hauler trailers. 315-437-1291, NY. (PBM)

89
PORTABLE RESTROOM
TRUCKS
2012 International TerraStar: 130,000 miles

runs and drives but runs rough. 750 Crescent
tank with split 300 fresh tank. $25,000 OBO.
Call/text 610-310-7384.
(P09)
2006 Ford F-550 diesel. 550/250 split

tank. 1-year new Jurop pump. 173,000
miles. Call for more info. $22,500 OBO
P10
541-410-6707, OR
Complete Portable Toilet service
truck mount units (turn-key), mounted on your truck or ours. Tool boxes,
dual work stations, dc10 washdown
pump, reversible vacuum pump, hose
reel, set up complete, toilet racks available. 1100 waste/400 fresh: $21,000,
1700 waste/600 fresh: $23,500. Any
custom options or sizes available!
TexLa Services
936-641-3938
www.texlaservices.com P09
2004 International 4300: DT466, Allison transmission, 2,000-gallon Progress

aluminum tank 1,500/500, DC10 washdown, Masport HXL75V............ $32,000
Call Gary 209-495-1461, CA P09
1996 International pumper - 500-gallon waste and 250-gallon fresh. Conde

pump. Automatic transmission. $8,500.
1999 International 4700 T444E pumper
- 500-gallon waste and 250-gallon fresh.
Conde pump. Automatic transmission.
$12,000. 1995 Chevy Kodiak pumper
- 1,000-gallon waste and 250-fresh. Automatic CAT diesel. $15,000.
Rich 724-747-1141, PA
P09
2005 Ford F450: 6.0 diesel, 235,000 miles,
300-gallon waste/150-gallon freshwater tank.
928-667-0021
(P09)
1994 International: 466 engine, 5speed, 1,000 septic, 250 fresh, extra
fresh tank, toilet rack on back. Runs
good. ........................................$8,500
Steve 618-922-2338, IL P09
2008 Freightliner M2: 6-speed, 260k miles,
Masport pump. New tires, brakes, and clutch.
Tank 1,100 waste/400 clean. $49,000. 786533-2519 or info@expressportable (P10)
International Durastar 4300: Engine overhaul
at 295,000 miles. A/C, 1,000 waste/500
freshwater tank. PTO pump and hose, three
compartments and platforms for storage.
$21,000. edelandalycelopez@yahoo.com;
949-244-8698
(P09)
2006 Ford F550 4x4: New 11 flatbed, new

950-gallon portable toilet slide-in tank 650/300. Conde SDS6, 9hp electric start
Honda. Bucket fill, 30 Tiger Tail. Ready to
work. $29,995. Denver, CO. 303-789-9440
Ask for Matt.
(PBM)
2007 Ford F550 4x4: New 11 flatbed, new
800-gallon portable toilet slide-in tank 540/260. Conde Super 6, 70cfm, 5.5hp
electric start Honda. Bucket fill, 30 Tiger Tail.
Ready to work. $27,995. Denver CO. 303789-9440 Ask for Matt.
(PBM)
2007 International CF500 diesel.

132,000 miles. 800-gallon single tank
with new Jurop/Honda pump system.
Call for more info. .......... $24,500 OBO
541-410-6707, OR
P10
2007 Isuzu NPR: 600-gallon waste compartment, 350-gallon freshwater compartment.

60 cubic feet of dry storage space. 108,000
miles. Place to handle 4 portable bathrooms.
$32,000. For more information please contact rauny@thejnet.com.
(P09)
2014 RAM 5500 pumper truck: 126,000
miles, 1,250-gallon aluminum tank 300/950.
$53,000 OBO. 218-391-8882 or 218-5911736
(P09)
For Sale: Four (4) Ford 2007 F-550 pumper
trucks. Each truck has a 1,000 waste/300
fresh tanks. They have Masport pumps, (2)
portable restroom carrier and all required
hoses. Trucks have been well-maintained
and have high mileage. Call for more information and pricing. 956-842-3603. (P09)
POSITIONS AVAILABLE
2007 International 4300 1,350-gallon

$39,500; 2006 International 4300 1,350-gallon $37,500; 2002 International 4300
1,350-gallon $21,000. 256-757-9900 or
www.pbsos.com
(PBM)
2007 Ford F550: diesel, auto, fresh rebuild
on engine with warranty. 600w/300f stainless steel vacuum tank, Masport pump.
www.pumpertrucksales.com. Call JR. @
720-253-8014, CO.
(PBM)
2005 Ford F750: diesel, auto., air brakes.
Recently repaired Cummins. Dual-service Satellite aluminum tank 1,200 waste/800 fresh.
Masport pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
2004 Ford F550: diesel, 6-speed manual,
64,000 miles, new aluminum 700-gallon
vacuum tank, Honda engine-drive vacuum
pump. www.pumpertrucksales.com. Call JR.
@ 720-253-8014, CO.
(PBM)
PORTABLE SHOWER
TRAILERS
Attention large outdoor events promoters
and seasonal campgrounds requiring showers, sinks and hot water availability: FOR
SALE: Two (2) 40-ft. shower containers. 14
shower heads per container, handicap accessible. Trailer and accessories included.
For pictures go to www.candsshowers.com.
712-428-6143 or cell 712-880-1250. (PBM)
SUBMIT YOUR
CLASSIFIED AD
ONLINE at
www.pumper.com
Be the Head Driver for a close-knit,

rapidly-expanding company that takes
care of its employees and its customers. We pump out grease traps and collect cooking oil. You will manage other
drivers as well as personally run several
routes a week. Hours: 4AM-1PM Monday through Friday in Raleigh NC. Salary:
$50K plus 401k, health insurance, and
PTO. Requirements: Class B CDL, good
leadership skills, ambition, and positive
collaborative attitude to get the job done.
To apply, email your resume to
greasemgmt@gmail.com P09
Portable restroom professional in Western
USA. Strong operational experience with P&L
responsibility required. Excellent people skills
and deep industry knowledge required. Send
resume to Prohelp2016@yahoo.com (P10)
GapVax, Inc., a nationally recognized manufacturing business, is seeking a talented,
highly motivated individual to fill a full-time
Sales Position in the Midwest (Iowa based
preferred) region. GapVax is the leading manufacturer of industrial and municipal vacuum
units and hydroexcavation units in the United
States. We provide the most reliable, comprehensive, and efficient mobile vacuum
units in the industrial and municipal markets.
Specifications of the position are listed on our
website, www.gapvax.com, click on the Now
Hiring link in the left hand column. Send resumes to or betty@gapvax.com or 575 Central Avenue, Johnstown, PA 15902. (PBM)
POSITIONS WANTED
Experienced Portable Restroom/Temp Fence
Director of Operations/Operations Manager
looking for new adventure. Proven track
record and excellent references. Willing to
relocate. 775-291-0340
(P09)
PRESSURE WASHERS
Industrial Pressure Washer - New w/warranty
$9,500. 2,000psi, 18gpm. 999cc Kohler & AR
pump. Will deliver. 321-800-5763
(PBM)
Honda horizontal GX engines, new in-the-box
w/warranty. GX200QX - $399; GX270QAG $579; GX390QA - $599 delivered price. 800363-9855 or GXParts.com
(PBM)
90
PUMPS
Buy & Sell all makes and models, new & used
vacuum pumps & high pressure water pumps,
and good used replacement parts. Call for an
inventory sheet and save. www.Vacuum
SalesInc.com, (888) VAC-UNIT (822-8648)
(PBM)
RENTAL EQUIPMENT
Liquid vacs, wet/dry industrial vacs, combination jetter/vacs, vacuum street sweeper &
catch basin cleaner, truck & trailer mounted jetters. All available for daily, weekly,
monthly, and yearly rentals. VSI Rentals, LLC, (888) VAC-UNIT (822-8648)
www.vsirentalsllc.com
(PBM)
2011 International 4300 DuraStar:

Aluminum tank, 93,392 original miles.
4,000psi jetter, 6-speed manual, air
brakes, 350cfm Masport. Looks, runs
and pumps great. ................... $65,000
405-422-2077, OK
P09
2009 Freightliner M2: 260-horsepower Cummins, 150,600 miles, auto

transmission, a/c, cruise, air brakes.
New 2,500-gallon tank, Jurop R260vacuum pump (364cfm), stainless-steel
hose trays, aluminum wheels and paint.
............................................... $45,900
740-259-5555, OH
P09
2004 GMC 7500: Duramax diesel,

250hp, 6-speed manual. 1,700-gallon
vac tank, Jurop pump.
www.pumpertrucksales.com
Call JR @ 720-253-8014, CO PBM
ROLL-OFF TANKS
2012 and 2014 International 4300s

with Duramax. Both automatic shift with
2,500/200 tanks. Jurop RV360 pump.
Each has jetter system. Low miles.
318-780-1731, LA
P10
25-yard Wastequip roll-off vac boxes,
good condition. Could use paint. Located
in Connecticut and Texas.
P09
860-302-8598
New 4,000-gallon roll-off vacuum

tank with new Fruitland hydraulic-drive
pump. Use with any roll-off truck. Ready
for work. .................................$36,500
KLM Companies
PBM
617-909-9044
ROLL-OFF TRAILERS
2001 ESP Roll-off trailer: Two (2) container
roll-off trailer good brakes, tires, frame. etc.
KLM Companies 617-909-9044
(PBM)
SEPTIC TRUCKS
2001 Freightliner: 6-speed manual, 2,500gallon tank w/rear dump, heated valves, Battioni 8000 vacuum pump. Ready for work.
$25,000 OBO. 724-837-6084
(PBM)
Turn-Key Vacuum Tank Units: 3,600gallon, unit mounted on your truck or

ours; $23,500. 2,500-gallon truck units;
$20,000. 1,500-gallon truck units;
$17,000. Self-contained vacuum skids,
1,000-gallon; $11,000. 2,500-gallon
painted tanks ready to mount; $13,000.
PortaPotty trucks and any custom options or sizes available!
TexLa Services
936-641-3938
www.texlaservices.com P09
2000 Freightliner Century cabover, Detroit
60 Series, 10-speed Eaton Fuller, $40,000
2006 Freightliner Business Class M2, CAT
7, 6-speed Eaton Fuller, $50,000. Both come
with 100' hose, a/c, heat. Every day workers.
Company downsizing. Pictures upon request.
James 713-992-0916
(P10)
2004 International DT466: 182k miles, rebuilt
engine, auto transmission. 2012 2,500-gallon Imperial steel tank, aluminum wheels and
cat walks. Masport 400 pump, posi-traction,
heated valves, receivable hitch, backup
camera, freshwater and more. VG condition.
$38,000 OBO. 715-874-6680 WI
(P09)
2000 Freightliner: 370hp, 10-speed

Eaton manual transmission. Brand-new,
never-used 3,600-gallon carbon-steel
tank. Battioni vacuum pump, 467cfm.
411,000 miles. Well maintained, 2nd
owner. ........................... $54,000 OBO
P09
612-559-3456, MN
NEW 2015 International 7300 with

warranties, MF-DT engine, 230hp,
6-speed, new 1,850-gallon vacuum tank,
new WV75 Masport pump. Under CDL.
www.pumpertrucksales.com
Call JR @ 720-253-8014, CO PBM
2015 Peterbilt 367: 80k miles, 5,000gallon tank, NV 4307 blower, hoist. Excellent condition. ...........$200,000 Firm
For more details
Call John @ 888-345-8848 P10
2003 Kenworth T-800: Keith Huber
Dominator 4,000-gallon tank, hoist, rear
opening door, 4.5gpm/4,000psi jetter
box, Fruitland W1300 pump (under a
year old), completely rebuilt CAT C-12
engine (3 years remaining on transferable warranty), 13-speed, Neway airhydraulic drive. .............. $67,000 OBO
Seth 330-231-5943, OH P09
1997 AutoCar/Volvo: Cummins N14 525hp
engine, Eaton 8LL 10-speed transmission.
2009 PikRite 5,000-gallon vacuum tank with
Presvac LPK vac pump. Excellent running
condition. $36,500. Contact Frank@Action
KingServices.com or 978-452-7750. (PBM)
2005 International 4300: DT466 motor,
2,500-gallon, 200k miles, Masport pump.
$45,000. Call/text Mike 937-408-4111. (P09)
2000 GMC C7500 with Imperial 2,500-gallon
tank and MEC 8000 pump. CAT 3126 engine.
Auto transmission. 33,000 GVW. Call 715572-4250
(P09)
2012 International 7500 with 350hp

MaxxForce engine. 10-speed transmission. 3,600-gallon Amthor aluminum tank with NVE 866 Challenger
pump. Heated valve on rear. Nice truck.
116,000 miles. ...................... $75,000
276-620-0533, VA
P09
2008 Freightliner M2 Business Class: MBE
Allison, 98,500 miles. New steel 2,500-gallon tank, new Jurop R260. Jake, p/w, p/l,
a/r, air suspension. $60,000. www.waste
waterman.com jdsiter@yahoo.com (P09)

91
SEPTIC TRUCKS
1993 Peterbilt 377, 350hp Detroit

60 Series, 9-speed, 3,600-gallon steel
tank, tri-axle, NVE 607 pump. Nice truck.
Used daily. ............................. $50,000
276-620-0533, VA
P09
1995 International DT4900 vacuum

truck for sale. 2,500-gallon tank. Motor
rebuilt at 279,822 miles (have receipts).
Installed new radiator at 279,822 miles
(have receipts. New stater, electric reel
jetter with 200 ft. hose, 100 ft. vacuum
hose. Masport liquid- and oil-cooled
pump, 4 in. intake/discharge. Great
truck, just upgraded to a truck with a
larger tank. ............................ $25,000
336-848-9137, NC
P09
2006 GMC 7500: Duramax diesel, 210hp,

Allison auto., under CDL. New 1,850-gallon
vac tank, build in progress. www.pumper
trucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
2004 Sterling: 350hp CAT, 8-speed
w/LH. 4,000-gallon aluminum tank,
Masport pump, hose trays, tool basket,
4 & 6 valves. Above average unit,
bought new. .................... $56,500 OBO
P09
Kenneth 865-577-1157
1994 Kenworth T800 sludge/vacuum

truck. Full-open rear door with tank
hoist, Masport 400cfm pump, 3,000-gallon waste, 300-gallon fresh. New paint
on tank. Truck runs good. ........ $44,500
208-955-8514, ID
P09
Pre-owned 3,000 U.S. gallon carbon steel

vacuum tank with a Masport H75W vacuumpressure pump installed on a 2000 Mack
CH613 cab and chassis. (Stock# 8498C)
www.VacuumSalesInc.com (888) VACUNIT (822-8648)
(PBM)
1992 International 2654 with a 4,000-gallon,
carbon-steel unit. (Stock# 6246C) www.
VacuumSalesInc.com (888) VAC-UNIT
(822-8648)
(PBM)
New 4,000 U.S. gallon aluminum vacuumpressure tank. Mounted on 2016 Peterbilt
348 cab and chassis with a Masport HXL400WV vacuum-pressure pump package.
(Stock# 13670) www.VacuumSalesInc.
com (888) VAC-UNIT (822-8648) (PBM)
1996 Western Star: Detroit Series 60,

18-speed transmission. Hendricks suspension. 3,365-gallon vacuum tank, Masport
400 pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
1994 Peterbilt 377: Detroit Series 60,
10-speed transmission. 3,365-gallon vacuum tank, Masport HXL pump. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
2007 International 4300: 466DT, 6-speed,
60,0000 miles. New 1,650-gallon steel tank
and Masport WV75 pump installed in 2016,
used five times since. Under CDL. www.
pumpertrucksales.com. Call JR. @ 720-2538014, CO.
(PBM)
New Aluminum Tanks: All of the listed

sizes in stock:
950/300-gallon ...................... $12,000
1,100/400-gallon ................... $13,000
1,500/500-gallon ................... $18,500
1,500/500-gallon w/work stations
............................................. $19,000
1,900/400-gallon ................... $19,500
2,600/200-gallon ................... $24,000
All-waste tanks:
2,000-gallon ........................... $17,000
2,300-gallon .......................... $19,500
2,500-gallon .......................... $22,000
2,800-gallon .......................... $22,500
3,600-gallon, no rings ............ $25,500
4,000-gallon, no rings............. $26,000
4,200-gallon w/rings ............. $28,000
Call Rodney Lane
270-832-3793
P09
Eight great older pump trucks - $35,000

each. Big power. Jake brakes. 3,365-gallon
vacuum tanks, Masport pumps. All makes &
models. www.pumper-truck.com. Call JR @
720-253-8014, CO.
(PBM)
SERVICE/REPAIR
2001 Mack RD 688S: Strong running truck in

good condition. Motor re-man'd by Mack in
2004. New motor with ONLY 170,000 miles.
Equipped with NVE 866 liquid-cooled pump.
$74,000. Call for more info. 570-745-3838.
(P09)
2005 Peterbilt: One owner, 136k miles,
single-axle chassis. Holds 2,375 gallons
sewage/225 gallons freshwater. Steel
tank & full tilt/dump, jetter. $55,000. For
pictures/more information please email
clarkreaves@hotmail.com
(P11)
1987 Kenworth T600A: CW CAT 6-cylinder.

Eaton-Fuller 15-speed. 8-bag A-R suspension.
3,365-gallon vacuum tank, Masport 75 pump.
$31,000. www.pumpertrucksales.com. Call
JR. @ 720-253-8014, CO.
(PBM)
TANKS
2002 GMC Kodiak with Abernathy

3,300-gallon septic/grease tank. CAT
with automatic transmission. 45,000
miles. Excellent condition. ...... $42,500
KLM Companies
617-909-9044
PBM
2000 International 2674 triaxle with 4,000
waste/200 water, Wittig RFL100 vacuum pump and Harben jet pump system.
(Stock# 9982V) www.VacuumSalesInc.com
(888) VAC-UNIT (822-8648)
(PBM)
New 4,000 U.S. gallon aluminum vacuumpressure tank. Mounted on 2016 International 7500 cab and chassis with a Masport HXL400WV vacuum-pressure pump package.
(Stock# 13665) www.VacuumSalesInc.
com (888) VAC-UNIT (822-8648) (PBM)
2008 International 4300 with 2,500 C/S
vacuum tank unit and Masport pump with
washdown-type system. (Stock# 1537C)
(PBM)
Dynamic Repairs - Inspection Camera

Repairs: 48 hour turn-around time. General
Wire, Ratech, Ridgid, Electric Eel, Gator Cams,
Insight Vision, Vision Intruders. Quality service
on all brands. Rental equipment available.
For more info call Jack at 973-478-0893.
Lodi, NJ. www.dynamicrepairs.biz
(PBM)
100 - 2011 Wichita 500 bbl. (21,400

gallons) portable frac tanks. Epoxy lined.
Delivery available. Geneva Equipment, Inc.
Call 815-341-0375
or tom@genevaequipment.com
www.genevaequipment.com PBM
SLIDE-IN UNITS
New Slide-In Units: 650-gallon, Honda powered, Jurop pumps, fully equipped. Other
sizes available. Call for pricing. 337-3150692
(P09)
New 400-gallon slide-in, Jurop/Honda powered. Turnkey, everything included. $6,400.
337-315-0692
(P09)
LIST YOUR
EQUIPMENT
FOR SALE
ONLINE at
www.pumper.com
Cheap, Used Vacuum Tanks - Late

model, lined steel tank sale! 4,650-gallon, many available. $8,500 - some with
pumps. Also: Low-price plug-and-play
Moro and Fruitland pumps.
PBM
Call 269-751-5167, MI
3,000-gallon aluminum vacuum tank: $7,500.
2,000-gallon lined steel vacuum tank 500
fresh/1,500 waste: $4,500. Call/text 938920-4471 for pictures/details.
(P09)
Pre-owned 2,000 U.S. gallon, stainless steel
vacuum tank with a Masport HXL75V vacuum pressure pump package (Stock# 6008C)
(PBM)
92
We are looking to purchase used portable toilets and half-high toilets. Please
contact Lance at 561-346-9296 or
lance@redtoilets.com
(P01)
2004 Presvac 2,500-gallon, aluminum vacuum tank only. (Stock# 6864V) www.Vacuum
SalesInc.com (888) VAC-UNIT (822-8648)
(PBM)
TOOLS
Crust Busters: Portable, lightweight machine, guaranteed to mix up septic tanks and
grease traps! Save time and money! www.
crustbusters.com, 1-888-878-2296.(PBM)
T&T Tools, Probes, Hooks: Probes feature
steel shafts with threaded and hardened tips.
The insulated Mighty Probe tested to
50,000 volts. Top Poppers open manhole
covers easily. Free catalog. www.TandT
tools.com. Phone 800-521-6893. (PBM)
TOYS
Septic pumper and vacuum die-cast toy
trucks: In your choice of colors and logos,
several cabs available. Call 877-450-2100,
write to Granite State Collectibles, PO Box
440, New Ipswich, NH 03071; or www.
granitestatecollectibles.com.
(PBM)
TRAILERS
Wanted to Buy: Vactor 2100s and late model

Guzzlers. Cash. Phone 800-336-4369. (PBM)
Two 5,500-Gallon vacuum tankers for
sale. One w/new motor and pump with
less than 1,000 hours. Ready to work!
$25,000 for both.
P09
Call 423-240-9737, GA
2016 Acro Vacuum Trailer: Stainless steel
6,000 gallon, DOT certified double conical
with air-ride suspension. Aluminum wheels
all positions, full hose trays, OSHA walkways
and railings. Vacuum pump option either hydraulic or self-contained. KLM Companies
617-909-9044
(PBM)
Imperial Vacuum Trailers: In stock,

6,000- and 6,300-gallon aluminum singlecompartment Imperial vacuum trailers.
Call Kyle
800-558-2945 Ext. 424 PBM
2002 Super Products Camel 3-cubic-yard vacuum trailer with Roots 412 blower package.
(Stock# 0197C) www.VacuumSalesInc.
com (888) VAC-UNIT (822-8648) (PBM)
2002 Peterbilt 379 tractor with Wittig
RFL100 pump package Presvac 5,460 C/S
vacuum tank trailer. (Stock# 0197C) www.
(822-8648)
(PBM)
Gardner Denver T-375M: Bare Shaft pump.

Gardner Denver T450M Bare Shaft pump
NLB 20-200: 12 gpm @ 20,000 psi. Gardner
Denver LC-1500: 390 gpm max, 15,000 psi
max. NLB 36-200 6 gpm @ 36,000 psi. HT150S 25 gpm max 10,000 psi max, Shell Side
Machine, Wheatley 165: 30 gpm @ 10,000
psi, Wheatley 165: 17 gpm @ 20,000 psi.
Wheatley 125 with aluminum bronze fluid
end. Boatman Ind. 713-641-6006. View @
www.boatmanind.com.
(PBM)
WATER JETTING EQUIPMENT: We sell, repair and retrofit water blasters. Visit us at:
www.waterjettingequipment.com or phone
714-259-7700.
(PBM)
TRUCK PARTS
& ACCESSORIES
Everything to dress up your truck! FREE
FULL-COLOR CATALOG. Phone: 800-2706003. Website: virgofleet.com. Virgo Nationwide, 8027 Foster Ave., Brooklyn, NY 11236
(PBM)
TRUCKS MISCELLANEOUS
2002 Peterbilt 379 tractor with Wittig

RFL100 pump package Presvac 5,460 C/S
vacuum tank trailer. (Stock# 0197C) www.
(PBM)
(822-8648)
TRAILERSVACUUM/TANKER
WATERBLASTING
1999 International Guzzler vacuum

excavator: Totally refurbished, purchased
new for Big Dig Project. 27" blower, CAT
engine, auto remote. Special noise-suppression equipment. Tri-axle. High-pressure wash-down system - 300-gallon
water tank. $99,500 OBO. Also available
1997 Ford Guzzler vacuum excavator same features as 1999 International.
No washdown system. $99,500 OBO.
617-212-0162, MA
P09
2004 F-650: 5.9 pre-emissions Cummins diesel, automatic transmission,

under CDL. Tilt wheel, cruise control.
Total truck like-new, 21,000 miles (Yes,
only 21,000 actual miles). Cold a/c, dual
purpose 2,300-gallon aluminum tank 2,000 waste/sewage, 300 freshwater.
Brand-new HXL75 Masport 230cfm.
Brand-new 100 ft. of 3-inch suction line.
Brand-new 30 ft. of 2-inch suction line.
.............................................. $79,500
419-262-7232
P09
VACUUM LOADERS
2014 Freightliner 114SD with a Vacall AVRB18 industrial vacuum loader. (Stock# 9116C)
(PBM)
2009 Sterling LT9500 with a Vacall AVRB18 industrial vacuum loader. (Stock# 4792C)
(PBM)

2006 Freightliner Vactor 2110-15:

C-9 CAT (not running), Roots 821 PD
blower, 46k rears. Power company truck.
............................................... $13,875
814-696-4343, PA
P09
2001 GapVax HG57 WET/DRY on Volvo
WG64, 5,500 cfm, 27 Hibon blower, Cummins engine, chassis tank and bag house, in
good condition, ready for work. KLM Companies 617-909-9044
(PBM)
WANTED
Looking to purchase vehicles/equipment that
may no longer be wanted/needed from local companies. Cash buyer. Please call 508868-7627.
(P11)
Pumper
AVERAGE MONTHLY
CIRCULATION
REACHES
23,500
READERS!
FILL a job opening

BID OUTan upcoming job
ANNOUNCE
contracted services offered
SELL used equipment

OBTAIN a position wanted
FINd IT
IN THE
Vacuum Tanks - New: Sizes from 1,0004,300 gallons. All complete! Delivery available. www.JEagleTanks.com. Contact
Jerry: JEagleTanks@yahoo.com or 800721-2774.
(PBM)
CLASSIFIEDS!
In Pumper magazine and on the web. Pumper.com
93
IN A SELF-SERVICE WORLD.
At PolyJohn, we specialize in personally serving up fast, simple solutions so small problems dont
become major meltdowns. That type of hands-on support might seem rare these days, but we still
believe in setting a higher standard. Its about manufacturing our own quality products and providing
real support from people who really care. Add it all up and youve got a delivery time thats weeks
faster than the other guys. And that means more time for what matters most growing your business.
So leave the sticky situations to us. 800-292-1305 www.polyjohn.com
10762 PolyJohn 2016 Sticky Situations Print Ad PRO 9X10.875 4-7-16 FINAL.indd 1
PJ USA PJ CANADA PJ INTERNATIONAL PJ SOUTH AMERICA PJ MEXICO
4/7/16 4:27 PM
Aluminum Septic Tank

> 3600 US Gallon Tank
> Aluminum 5454 Construction
> Fruitland RCF500
Vacuum Pump
> 320 CFM
> 28" HG
Code Liquidvac
Quality
is our Trademark
> DOT 407 / 412 / NFPA Construction

> Two Compartment
> 400 US Gallon Water SS 304
> 1100 US Gallon Waste Carbon Steel
> Masport HXL 400 Vacuum Pump
> 400 CFM
> 25" HG
Powervac Mini
> DOT 407 / 412 Code Tank
> 4200 USG Gallon Tank
> SS 316 High Polish Finish
> 1600 CFM Blower
> 27" HG
Work with us ... We listen!

4131 Morris Drive
Burlington, Ontario, Canada L7L 5L5
Fax: 905-681-0411
Nationwide Sales & Service
800-387-7763 | 905-637-2353 | www.presvac.com

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Pumper

September 2016 www.pumper.com

Hydroexcavation powers growth in

When Your Truck Quits Working, So Does Everything Else.

Weve been in business for over 55 years and

Express and have a brand new truck delivered

arent going anywhere soon. We also build

directly to your door.

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Why is Truck Express the one to call when there are

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So, make the call today and the worries you

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Pumper September 2016

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DEDICATED TO THE LIQUID WASTE INDUSTRY

COLE Publishing Inc.

Lean and Green

10 Reading Between the Lines:

58 Pumper Interview: Cape Cod Facility

Many Pumpers Face a Dumping Dilemma

Nears Two Decades of Onsite Experimentation

Talk of restricted access to disposal and unpredictable

The Massachusetts Alternative Septic System Test

- Jim Kneiszel, Editor

62 Building the Business:

Check out the latest online-only content at the Pumper

Smartphones: Big Benefits, Big Costs

36 Carving a New Niche

Installing Advanced Systems is Not Enough,

When young bosses manage older workers and vice

54 State of the Provinces:

Finding Environmental Solutions

Pumper September 2016

SUBSCRIPTION INFORMATION: A one-year (12 issue) subscription to

76 Product Focus/Case Study:

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Product Spotlight: Compact EnviroFin onsite

52 Rules & Regulations

Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday

Mikes Septic Service, Eagle River, Wisconsin

Alaska explores new technologies to meet rural water

Copyright 2016 COLE Publishing Inc.

Coming in OCTOBER 2016

DISPLAY ADVERTISING: Email Jim Flory at

2017 WATER & WASTEWATER EQUIPMENT,

ANNUAL SUPPLIER DIRECTORY/

Education Day: Wednesday,

Indiana Convention Center,

www.pumper.com Since 1979 September 2016

Moro USA, Inc. ............................... 7

FlowMark Vacuum Trucks ............ 27