SAP Solution Manager - Content Transfer

This document provides information on architectural and

design questions, such as which SAP Solution Manager
content is transferable and how.

SAP SOLUTION MANAGER CONTENT TRANSFER

TABLE OF CONTENTS
PREFACE .......................................................................................................................................................... 3
1. OPERATIONS AND SOLUTIONS ................................................................................................................ 4
2. PROJECT MANAGEMENT .......................................................................................................................... 6
2.1 Projects ........................................................................................................................................................ 6
2.1.1 Documents ................................................................................................................................................ 7
2.1.2 Templates ................................................................................................................................................. 7
2.2 Roadmap ..................................................................................................................................................... 8
2.3 Solution Documentation Assistant ............................................................................................................... 8
3. INCIDENT MANAGEMENT .......................................................................................................................... 8
4. CHANGE MANAGEMENT ............................................................................................................................ 8
5. TEST MANAGEMENT .................................................................................................................................. 8
6. ROOT CAUSE ANALYSIS ........................................................................................................................... 9
7. TECHNICAL DEPENDENCIES .................................................................................................................... 9
7.1 System Landscape Directory (SLD) ............................................................................................................ 9
7.2 RFCs, CCMS, and SCOT ............................................................................................................................ 9
7.3 SAP Business Intelligence and Wily Enterprise Manager Data .................................................................. 9
7.4 Maintenance Optimizer and License Keys .................................................................................................. 9
7.5 Central Performance History (CPH) .......................................................................................................... 10
8. HOW TO ...................................................................................................................................................... 11
8.1.1 Solution Transfer .................................................................................................................................... 11
8.1.2 Project Transfer ...................................................................................................................................... 13
8.1.3 Template Transfer .................................................................................................................................. 16
8.1.4 Roadmap Transfer .................................................................................................................................. 20
8.1.5 Solution Documentation Assistant .......................................................................................................... 20
8.1.6 Test plan Transfer................................................................................................................................... 22

SAP Solution Manager 7.0 & 7.0 EHP1 and above

CONTENT TRANSFER
Version: 1.7
Date: October 2012
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SAP SOLUTION MANAGER CONTENT TRANSFER

PREFACE
This document provides information to drive decisions about changing an existing SAP Solution Manager
system, planning a new one, or upgrade an existing SAP Solution Manager 7.01 to a higher release. It
answers architectural questions to enable decision-makers to design a best-run SAP Solution Manager
concept. Common decisions to be made are:

New SAP Solution Manager installation or upgrade.

Merge or split organizational units resulting, for example, from the sale of company branches.

Correct mistakes made during previous design phases or add missing knowledge about SAP
Solution Manager architecture.
The recommendations refer only to content transfer from one productive SAP Solution Manager system to
another. There are no recommendations for managed systems.

SAP SOLUTION MANAGER CONTENT TRANSFER

1. OPERATIONS AND SOLUTIONS

Operations is one of the key functions in SAP Solution Manager. It handles your daily business (operations).
The majority of Operations content is bundled in a virtual container known as a Solution. This is the location
for system and process information, data, and documentation, including system administration data and core
1
business process knowledge.
Not all Operations content is transferable.
SAP distinguishes between Solution content transfer, and the transfer of SAP Solution Manager system
infrastructure, such as the CCMS or SAP Solution Manager Diagnostics.
The matrix below provides an initial overview of transfer possibilities, followed by best practices for
performing the transfer in each area and function.

Scenario/Function
Central System
Administration
Early Watch Alert

Service Level Report

Transferable?

How

Remarks

No

No

Existing EWA reports can be archived in an optical

archive (see SAP note 546685)

No

Existing SLR reports can be archived in an optical

archive

Business Process and

Interface
Monitoring

Only the customizing (setup session) is transferred.

After the migration, manual generation and activation
are required in the new system. Alert history will be
lost.

System Monitoring

Only the customizing (setup session) is transferred.

After the migration, manual generation and activation
are required in the new system. Alert history will be
lost.
In an upgrade it has to be decided whether a transport
is appropriate, or the new Monitoring and Alerting
Infrastructure is to be used (see
http://wiki.sdn.sap.com/wiki/display/TechOps/Home)

Yes

Initial transfer by
transaction
Solution_Transfer

Collaboration

Issues, Expertise-on-Demand requests, and tasks are

transferred. The service plan must be synchronized
with SAP Backend

Solution definitions

Documentation

Service Plan

http://service.sap.com/~sapidb/011000358700000558132009E

SAP SOLUTION MANAGER CONTENT TRANSFER

Issue Management

Service Desk
messages

No

Logical Components

Change history

No

To be defined & maintained prior to Solution transfer.

Logical components must be created and assigned to
the transferred solution again, in the new system.

No

Change documents cannot be transferred from one

system in another.

Show how this procedure is executed in SAP Solution Manager.

SAP SOLUTION MANAGER CONTENT TRANSFER

2. PROJECT MANAGEMENT
This chapter describes project-related aspects of transferring content into another SAP Solution Manager
system. It is limited to the most important aspects of making projects initially available in different SAP
Solution Manager systems.

Scenario/Function

Transferable?

Projects

How
Transaction
SOLAR_PROJECT_ADMIN

Templates

See details in chapter 2.1 Projects

See details in chapter 2.1.2 Templates

Roadmaps

Yes

Solution
Documentation
Assistant

2.1 Projects

Remarks

Transaction RMDEF or report

RM_TRANSPORT_FUNCTION

See details in chapter 2.2 Roadmap

Transaction
SOLMAN_WORKCENTER or
SM_ WORKCENTER

See details in chapter 2.3 Solution

Documentation Assistant

All projects can be transported in a transport request, which is created using transaction
SOLAR_PROJECT_ADMIN.
This functionality ensures that all assignments made to the project are included in the transport. However,
there are some limitations.
After a successful transport, administration data such as the project landscape, team members, and project
standards need to be adapted to fit the new system.
The following elements are transported:

Project structure (e.g. scenarios, processes, process steps) with all assignments (transactions,
configuration objects, development objects, test cases, ...)

All documents

Structure attributes

Assigned test cases (manual test cases and eCatts) which are stored centrally in the Solution
Manager system

Assigned TBOMs (as of SAP Solution Manager 7.1)

Status values in roadmaps directly assigned to a project, and project-related documents assigned to
this roadmap.

The following elements cannot be transported:

Change history of changes on the tabs

Assigned service messages and issues

Assigned end users and end user roles

Assignments of administration (tab) data, such as team member assignments, keywords, status

Document settings in the Knowledge Warehouse (definitions of document attributes and status
schemes)

Data migration of projects between systems is not supported as of SAP Solution Manager 7.0 (between SAP Solution Manager 2.1/2.2
and SAP Solution Manager 3.1/3.2 data migration was supported via transaction SOLAR_MIGRATION, see SAP Note 644123).

SAP SOLUTION MANAGER CONTENT TRANSFER

Logical Components (must be created and assigned again to the transferred project, in the new
system)

Assigned TBOMs (valid up to SAP Solution Manager 7.01)

Issues and Service Desk messages are not collected while the project transport is created

2.1.1 Documents
Documents usually consist of the most recent version (the version displayed in a project) and change
versions, which are created automatically whenever a document is changed.
The transport function in SOLAR_PROJECT_ADMIN transfers documents with all change versions only if
the following prerequisites are fulfilled in the Solution Manager system:
1. For systems with support package ST 400 SP18 SP26, and support package ST 710 SP1 SP3,
SAP Note 1624346 must be installed.
2. Table IWPROPVAL must not contain the following entry:

AREA: IWBSOLAR
CLASS: (= space)
NAME: IWBSOLAR_TRANSPORT_STATUS
VALUE: RELEASED

If table IWPROPVAL contains such an entry, remove it, if you want to transfer all change
versions of the assigned documents.

Show how this procedure is executed in SAP Solution Manager.

Please note that documents stored on a third-party supplier's content server and not on an SAP
Content Server will not be transported directly. Please pay attention to SAP Note 865561 describing a
workaround for this situation.
2.1.2 Templates
Templates are created and maintained in template projects, which can be transferred in the same way as
other projects, e.g. implementation projects. To be able to transfer templates or complete template projects,
both the templates and the template project must be assigned to a transportable package. The package is
assigned when the template project and a template are created. A transportable package can be assigned
later, but it is very time-consuming (moving all relevant objects from a local package, e.g. $TMP to a
transportable package).
As well as transporting the whole template project (including all templates), single templates, created within
the template project, can be transported separately, using the template transport function in
SOLAR_PROJECT_ADMIN. Once a template has been transported to the target system, it is visible there to
all projects, in the Scope tab in transaction SOLAR_PROJECT_ADMIN.
Note: the following restrictions apply to transporting a template, compared to transporting projects:

The template transport transfers only the most recent version of a document. Change versions of
documents cannot be transferred with this function.

Documentation on the Project Documentation tab is not included in the transport of a single
template.

Remark with respect to template project transport:

If the template project has to be transported finally into a target SAP Solution Manager system, the originality
of this project has to be switched into the target SAP Solution Manager system too. This requires additional
activities by using a relocation transport request. Afterwards the template project can be further processed in
the new target system.

SAP SOLUTION MANAGER CONTENT TRANSFER

SAP note 1304462 describes in the chapter Solution how to proceed, in order to switch the originating
system from the old to the new originating system.

Show how this procedure is executed in SAP Solution Manager.

2.2 Roadmap
Roadmaps created by the customer can be transported in transaction RMDEF using report
RM_TRANSPORT_FUNCTION. This report packs the roadmap structure with all the relevant languages,
documents (phase and task descriptions), accelerators, entry screen, and roadmap attributes (Flavors,
Roles, Subject Areas) into a transport request.
Only the most recent version of assigned documents is transferred. Change versions of documents are not
transferred with the roadmap transport.

Show how this procedure is executed in SAP Solution Manager.

2.3 Solution Documentation Assistant
You can download or upload the check rules for your Analysis Project using the Solution Documentation
Assistant functionality. The Analysis Project contains the business process structure, including transaction
assignments and assigned check rules. The data is exchanged between the two systems using XML file
transfer methodology.

Show how this procedure is executed in SAP Solution Manager.

3. INCIDENT MANAGEMENT
The transfer of support messages (incidents) from one SAP Solution Manager system to another is not
supported. For solution-specific service desk messages (and issues), see chapter 0 1. Operations and
Solutions, and for project-specific service desk messages (and issues), see chapter Error! Reference
source not found. Error! Reference source not found..
4. CHANGE MANAGEMENT
The transfer of change documents from one SAP Solution Manager system to another is not supported.

5. TEST MANAGEMENT
The Test Workbench includes functionality for transporting test plans and test packages.
Test plans and test packages are always transported completely: you cannot transport only the changes that
have been made to them. Test plans and test packages with a transportable package assigned to them can
only be changed if you allow changes to repository objects.
The transport connection in the Test Workbench does not include the assignment of test cases and TBOMs
to projects. There is no functionality for transporting assignments made to a project. Use the transport
function in transaction SOLAR_PROJECT_ADMIN to transport the corresponding project separately.
The tester assignment, the test status and test-related messages of a test plan are not transported in the
standard, because these entities are specific to systems and clients.

Show how this procedure is executed in SAP Solution Manager.

SAP SOLUTION MANAGER CONTENT TRANSFER

6. ROOT CAUSE ANALYSIS

There is no tool support for transferring data between SAP Solution Manager systems in the SAP Solution
Manager Diagnostics environment. This applies both to configuration data and to the diagnostics data
collected by the agents configured on the managed systems.
It is possible, however, to extract the diagnostics data out of the Business Intelligence system in SAP
Solution Manager (or a connected one) using standard BI tools. This data can also be re-imported. SAP
Solution Manager provides no tool support for this type of data transfer, or to enable the other SAP Solution
Manager system to use the transferred data.

7. TECHNICAL DEPENDENCIES
This chapter provides an overview of the technical layer of SAP Solution Manager, and the related aspects of
transferring content.
7.1 System Landscape Directory (SLD)
The System Landscape Directory (SLD) is a technical CIM (common information model) database that
contains all the information such as server name, SID and product data like SP Stacks or patch level for
the connected systems. The SLD is a central information provider that can gather this information, and act as
single point of access for the administrator, and tools/services that use this data
The local SLD of a Solution Manager system is usually connected to one or more central SLDs, which deliver
this information via the SLD bridge to the local SLD of the Solution Manager system. Information exchange
with the central SLD is not possible. A regular job in the Solution Manager system synchronizes the data
between the central and the local SLD. Another job (LANDSCAPE FETCH) synchronizes the local SLD with
the SMSY.
When merging systems, you can group SLDs and adapt the usage relationship when you import the content
of one or more SLDs to the new one. For a detailed description, see note 935474.
7.2 RFCs, CCMS, and SCOT
You cannot transport RFC connections, so you need to regenerate all the required RFC connections such
as READ, LOGIN or TRUSTED RFC in the new productive SAP Solution Manager system.
CCMS configurations can be transported using a monitoring properties variant. Detailed information can be
3
found here .
There is no tool for transporting customizing settings in transaction SCOT, and certain system/client-related
settings, such as the Default Domain, should not be transported, and must be reconfigured in the new
system.
7.3 SAP Business Intelligence and Wily Enterprise Manager Data
All the data stored in the SAP Business Intelligence system in SAP Solution Manager, or connected to the
SAP Solution Manager system as BI storage, can be extracted and imported to another SAP Solution
Manager BI, with the SAP Business Intelligence tools (SAP Solution Manager provides no tool for
collecting/exporting data that is relevant to SAP Solution Manager from the SAP Solution Manager BI
directly). If you have Wily Introscope, you can only merge the data from one or more Enterprise Managers,
by full copy. You stop the Enterprise Managers, copy the data directories from the source Enterprise
Manager to the target, and restart them. You cannot import additional data from a different IS EM.
7.4 Maintenance Optimizer and License Keys

http://help.sap.com/saphelp_nw73/helpdata/en/21/5de988166811d294cc00a0c93033f7/frameset.htm

SAP SOLUTION MANAGER CONTENT TRANSFER

The transfer of maintenance procedures (Maintenance Optimizer transactions) from one SAP Solution
Manager system to another is not supported.
For high-security customers, a possible option is to download the license keys with one Solution Manager
system, and transfer them as xml files to a second Solution Manager system.
7.5 Central Performance History (CPH)
CPH configuration tables and the CPH transaction data table (cluster table) are also transportable.

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SAP SOLUTION MANAGER CONTENT TRANSFER

8. HOW TO
8.1.1 Solution Transfer

What to do

Screen Display

Select the solution to

transport, in transaction
SOLUTION_TRANSFER
in SAP Solution Manager,
and mark the items to be
transported, in the Scope
area. Choose the transport
target. Click Next, to start
the export.

Once the export is

completed, you will be
prompted to store the file
solution.zip. Save it to the
designated destination.
The transport request ID
will be shown in the status
line.

Put the previously-created

transport request in the
transport directory of your
SAP Solution Manager,
and import it in transaction
STMS.

Execute transaction
SOLUTION_TRANSFER.
A browser windows opens.
Choose the location of the
solution.zip file, and
upload it to the SAP
Solution Manager.

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SAP SOLUTION MANAGER CONTENT TRANSFER

Once, the solution.zip is

uploaded, choose the
Target Solution. This is a
previously-created new
solution, or an existing
one. Choose the target
logical components, the
import option and the
scope. Click Import.

If the transport request has

not yet been imported, the
system tells you which
transport request now has
to be imported.

Return to topic content

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SAP SOLUTION MANAGER CONTENT TRANSFER

8.1.2 Project Transfer

What to do

Screen Display

Select the project to

transport, in transaction
SOLAR_PROJECT_ADMIN
in SAP Solution Manager .

Mark the project

Select Transport from the

top menu or click on the
transport icon

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SAP SOLUTION MANAGER CONTENT TRANSFER

If you choose All

Languages please refer to
SAP note 1742533

Enter a transport request

(NOT a local request).

Download the data file of

this transport request, and
upload it into the transport
folders of the SAP Solution
Manager. The transport is
visible in the import queue in
transaction STMS.

Select transport request and

start the import.

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SAP SOLUTION MANAGER CONTENT TRANSFER

The import can be

performed immediately, or
scheduled.

On the Option tab, mark

Ignore Invalid Component
Version (in an upgrade
from SAP Solution
Manager 7.01 to 7.1).

Return to topic content

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SAP SOLUTION MANAGER CONTENT TRANSFER

8.1.3 Template Transfer

What to do

Screen Display

Select the template project

in which you have stored the
template to transport, in
transaction
SOLAR_PROJECT_ADMIN
in SAP Solution Manager.

Open the template project

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SAP SOLUTION MANAGER CONTENT TRANSFER

Choose the Template tab,

and select the template from
the list.

Click on Transport

Click on Continue

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SAP SOLUTION MANAGER CONTENT TRANSFER

Select an option, and click

Continue.

Follow the instruction on the

screen, to select a role of
the project system
landscape, and click
Continue.

Choose a transport request/

task, and the languages,
and click Continue. If you
mark the checkbox here,
unreleased documents will
also be collected.

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SAP SOLUTION MANAGER CONTENT TRANSFER

If there are local objects,

reassign them to a
transportable package.

Finished.

Return to topic content

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SAP SOLUTION MANAGER CONTENT TRANSFER

8.1.4 Roadmap Transfer

What to do

Screen Display

Select the roadmap to

transport, in transaction
RMDEF in SAP Solution
Manager. The context menu
contains Transport

Select a transport request

and the content options.

Return to topic content

8.1.5 Solution Documentation Assistant

What to do

Screen Display

Execute transaction
SOLMAN_WORKCENTER
in SAP Solution Manager,
and choose the work center
Solution Documentation
Assistant. Navigate to the
Content Interface and
choose either Download
Check Rules or Download
Analysis Project, depending
what you are going to
export.

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SAP SOLUTION MANAGER CONTENT TRANSFER

a.) Select Download Check

Rules, click Search, select
the Check Steps and click
Download, to store the zip
file on your PC.

b.) Select Download

Analysis Project, select the
Analysis Project, and click
Download, to store the zip
file on your PC.

To upload the previously

stored zip files (from SAP
Solution Manager 7.01 or
7.1) execute transaction
SOLMAN_WORKCENTER,
select the Solution
Documentation Assistant
work center, navigate to the
Content Interface, and click
Upload Content.
Select the previously stored
zip files, and click Start, to
import the content.

Return to topic content

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SAP SOLUTION MANAGER CONTENT TRANSFER

8.1.6 Test plan Transfer

What to do

Screen Display

Select the test plan to

transport, in transaction
SOLMAN_WORKCENTER,
in SAP Solution Manager. In
the menu Test Plan,
choose Transport Test
Plan.

Select the objects to be

transported, and click on
Transport.
Fill in a transport request (or
create a new one).

Return to topic content

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