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WCDMA BTS Alarm Descriptions

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711 views125 pages

WCDMA BTS Alarm Descriptions

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The information in this document is subject to change without notice and describes only the
product defined in the introduction of this documentation. This document is intended for the use
of Nokia's customers only for the purposes of the agreement under which the document is
submitted, and no part of it may be reproduced or transmitted in any form or means without the
prior written permission of Nokia. The document has been prepared to be used by professional
and properly trained personnel, and the customer assumes full responsibility when using it.
Nokia welcomes customer comments as part of the process of continuous development and
improvement of the documentation.
The information or statements given in this document concerning the suitability, capacity, or
performance of the mentioned hardware or software products cannot be considered binding but
shall be defined in the agreement made between Nokia and the customer. However, Nokia has
made all reasonable efforts to ensure that the instructions contained in the document are
adequate and free of material errors and omissions. Nokia will, if necessary, explain issues
which may not be covered by the document.
Nokia's liability for any errors in the document is limited to the documentary correction of errors.
NOKIA WILL NOT BE RESPONSIBLE IN ANY EVENT FOR ERRORS IN THIS DOCUMENT
OR FOR ANY DAMAGES, INCIDENTAL OR CONSEQUENTIAL (INCLUDING MONETARY
LOSSES), that might arise from the use of this document or the information in it.
This document and the product it describes are considered protected by copyright according to
the applicable laws.
NOKIA logo is a registered trademark of Nokia Corporation.
Other product names mentioned in this document may be trademarks of their respective
companies, and they are mentioned for identification purposes only.
Copyright Nokia Corporation 2006. All rights reserved.

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Contents

Contents
Contents 3
1

About this document 7

2
2.1
2.2
2.3
2.4

Alarm handling 9
General 9
Instructions for solving problems
Blocking and locking 10
Identifying faulty units 10

Nokia UltraSite and MetroSite WCDMA BTS alarm table 25

4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
4.22
4.23
4.24
4.25
4.26
4.27
4.28
4.29
4.30
4.31
4.32
4.33
4.34
4.35

Alarms 27
Active clock tuning fault 27
Antenna# connection fault 28
ATM, A2EA configuration error 29
ATM cell loss 29
ATM faulty 30
ATM processor faulty 31
ATM traffic overload 32
BS SW download or activation failed 32
BTS Blocked 33
BTS config error (all units in a cell must be of same freq) 34
BTS config error (different WTR variants cannot coexist in cell) 34
BTS config error (incorrect carrier candidates) 35
BTS config error (Not enough HW for LCR) 36
BTS config error (WAF overload, 50W not in dual WPA config) 36
BTS config error (WPA / WSMA version conflict in cell) 37
BTS config error (WSMA and WSMB cannot coexist) 38
BTS config error (WTR used as dual TRX behind WSMA) 38
BTS file error 39
BTS RNC interface signalling link failure 40
Cabinet door open 41
Cell blocked 41
Cell block rejected by RNC 42
Cell calibration failure 42
Cell power monitoring 43
Cell power parameter out of range 44
Commissioning parameter mismatch 44
Communication failure inside WSP 45
Step change of oven oscillator control over 10% of control range 46
Diversity branch masthead amplifier fault 48
DSC-bus failure 50
DSP failure in radiolink creation 51
Error in commissioning data 51
Error in file server during SW download 52
Failure in AXU initialization 53
Cooling fan speed has reduced from the set speed 53

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BTS Alarm Descriptions

4.36
4.37
4.38
4.39
4.40
4.41
4.42
4.43
4.44
4.45
4.46
4.47
4.48
4.49
4.50
4.51
4.52
4.53
4.54
4.55
4.56
4.57
4.58
4.59
4.60
4.61
4.62
4.63
4.64
4.65
4.66
4.67
4.68
4.69
4.70
4.71
4.72
4.73
4.74
4.75
4.76
4.77
4.78
4.79
4.80
4.81
4.82
4.83
4.84
4.85
4.86

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Fatal alarm 54
Fault between WAM and WSP SFN (WSP) 55
Fault in ATM interface 56
Fault in OM and DSP SW interface 56
File corrupted in SW download 57
Flash operation failure 57
Gain adjust alarm 58
Incompatible SW version detected 59
Wrong unit type 60
Initial calibration not started because other cell not cleared 60
Invalid carrier in WTR 61
Invalid frequency channel for the BTS HW 62
LPA faulty 62
LPA gain fault 63
LPA input signal level is too high 63
LPA linearization fault 64
LPA power supply alarm 65
LPA reflected power too high 65
LPA temperature is dangerously high 66
Main branch masthead amplifier fault 67
Mains power break, running battery backup 67
Major alarm 68
Minor alarm 69
Missing NBAP cell parameters, defaults are used 69
No connection to AXU 70
No connection to unit 71
No connection to WEA and unable to detect External alarms 72
Non-fatal ATM traffic overload 73
Not enough WAF resources in LCR 73
Not enough WSP resources per cell 74
No WSM resources 75
Oven oscillator clock missing 75
Oven oscillator heating failure 76
POST test failed 77
Power unit input voltage fault 77
Power unit output voltage fault 78
R-bus error 79
ROM disk corrupted during SW update 80
SFN synchronization failure 80
SFN synchronization failure 81
SFN synchronization failure 81
Smoke alarm 82
SW does not support commissioning file 82
System frame clock signal missing 83
T-bus error 83
Telecom cell enabling or disabling failed 84
Telecom configuration failure 85
Timeout, commissioned resource not ready 85
Too many carriers allocated for LPA 86
Traffic flow in a non-existent ATM connection 87
Transmission clock missing 87

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4.87
4.88
4.89
4.90
4.91
4.92
4.93
4.94
4.95
4.96
4.97
4.98
4.99
4.100
4.101
4.102
4.103
4.104
4.105
4.106
4.107
4.108
4.109
4.110
4.111
4.112
4.113
4.114
4.115
4.116
4.117
4.118
4.119
4.120
4.121
4.122
4.123
4.124
4.125
4.126
4.127
4.128
4.129
4.130
4.131
4.132

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TX output power measurement fault 88

Unit autonomous reset as a recovery action 89
Unit blocked 89
Unit has lost connection to temperature sensor 90
Unit initialization failure 91
Unit initialization failure 92
Unit not supported by current BTS SW version 93
Unit SW download failed 94
Unit synchronization failed 95
Unit temperature is high 95
Unknown cabinet type 96
Unknown HW resource 96
[User defined] 97
WAF low noise amplifier faulty 98
WAM SFN polling timeout 98
WCI baseband reference clock failure 99
WEA power regulator fault 100
WIB unit AC line break fault 101
WIB unit battery failure 101
WIB unit battery temperature out of range 102
WIB unit power back-up time alarm 102
WMC oven oscillator fault 103
WPA power level changed 105
WSC oven oscillator fault 105
WSC phase difference jammed to zero reading 109
WSC switch unsuccessful 111
WSC/WMC transmission clock missing 111
WSMA ST-bus error 112
WSMA T-bus error 113
WSMB does not receive frame clock 114
WSMB RR-bus error 115
WSMB SR-bus error 115
WSMB ST-bus error 116
WSMB T-bus error 117
WSP PCI-bus failure 118
WSP unit internal failure 119
WTR internal clock faulty 119
WTR internal clock faulty 120
WTR local oscillator not locked 120
WTR loop synthesizer not locked 121
WTR output power decreased 122
WTR output power fault 122
WTR power supply voltage fault 123
WTR RT-bus fault 123
WTR synthesizer is not locked 124
WTR temperature is high 125

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BTS Alarm Descriptions

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About this document

About this document

The purpose of this document is to describe the alarms and alarm handling of the
Nokia UltraSite WCDMA Base Station (BTS) family, the Nokia MetroSite
WCDMA Base Station and the Nokia MetroSite 50 WCDMA Base Station. BTS
software (SW) uses these alarms as a basis for internal diagnosis and fault
reporting through the Radio Network Controller (RNC) to the Operations Support
System (OSS) and BTS Site Manager.

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Alarm handling

Alarm handling

2.1

General
Base Station (BTS) alarm handling is based on unit state information. It prevents
the sending of unnecessary alarms by checking and updating unit states. Fault
messages come either from hardware devices or software components. The faults
are system or hardware specific. The Fault Diagnosis System creates upper
network alarms, which are based on an analysis of the faults, and sends them to
the BTS Site Manager and RNC.
In addition to routing to the RNC, the alarms are buffered and, for example,
active BTS alarms can be seen from the RNC. NetAct is used for handling the
BTS alarms.
The BTS is able to maintain alarm handling after it has been commissioned and is
in a configured state. During the start-up, the BTS waits for the real time clock
from the Network Time Protocol (NTP) server, and the fault diagnosis starts after
the time has been set or a time-out has been detected. If the BTS is unable to set
the time using the NTP server, the default time (1.1.1990) will be used.

2.2

Instructions for solving problems

When starting to solve a problem, first refer to the instructions given in the
individual alarm descriptions.
Verify the configuration of a BTS by checking the commissioning, cabling and
correct installation of the units at the BTS. Make sure the environment does not
cause the fault. For more information on implementation, normal daily
operations, maintenance, and troubleshooting, refer to Nokia UltraSite WCDMA
Base Station (BTS) family, Nokia MetroSite WCDMA Base Station and Nokia
MetroSite 50 WCDMA Base Station Product Documentation sets.

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BTS Alarm Descriptions

If an active alarm is a 'Start' alarm, a unit block/unblock (if supported by the unit)
or site reset is required to cancel it. If the site reset or unit block/unblock does not
help, replace the faulty unit. See the fields 'Source of the alarm' and 'Instructions'
in the corresponding alarm description.
If you cannot solve the problem by yourself, contact the local Help Desk.

2.3

Blocking and locking

The 'Cancel' alarms are always sent to hosts (BTS Site Manager and RNC). When
the unit or cell is in a blocked state, the 'Start' alarms are only sent to the BTS Site
Manager.
When a unit or cell is unblocked, all the active alarms related to the unblocked
unit or cell are automatically sent to the hosts. The locked or unlocked state of a
cell has no effect on sending alarms to the hosts.

2.4

Identifying faulty units

This section describes how the plug-in units are identified in different WCDMA
BTS cabinets and how a faulty unit can be located with the NetAct system.
See below the explanations of an example 'Alarm Dialog' window for different
fields in Figure NetAct Alarms window.
.

7652 *: reported severity

Suppl info field: fault name

Diag info field:

(01)
(02)
(0A)
(0010)
(WFAA 04)

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number of the rack where the plug-in unit is located

(HEX)
number of the shelf where the plug-in unit is located
(HEX)
number of the slot where the plug-in unit is located
(HEX)
not applicable
faulty unit and ID

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Alarm handling

Unit location numbers are used in alarm information to locate a failed unit. The
main principle for numbering locations is from top to bottom and from the left to
the right. Location numbers are defined with the following parameters:
RACK
SHELF
SLOT

Specifies the rack of the cabinet and separates BB and RF

compartments from each other
Specifies the shelf in the cabinet
Specifies the location on the shelf

The figures below indicate how the rack, shelf and slot are defined in different
WCDMA BTS cabinets.

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BTS Alarm Descriptions

Figure 1.

12 (125)

Supreme cabinet

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Figure 2.

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Optima cabinet

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BTS Alarm Descriptions

Figure 3.

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Optima Compact Outdoor (WREB) cabinet

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Figure 4.

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Optima Compact IBBU cabinet

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BTS Alarm Descriptions

Figure 5.

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Optima Compact RF extension cabinet

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Alarm handling

Figure 6.

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Triple-mode cabinet

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BTS Alarm Descriptions

Figure 7.

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MetroSite cabinet

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Alarm handling

Figure 8.

MetroSite 50 cabinet

The figures below indicate how the fans are defined in different WCDMA BTS
cabinets.
Note fan control naming: 'FAN UNIT' refers to a group of fans including the fan
control unit. A 'fan' is a single blower.

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BTS Alarm Descriptions

Figure 9.

Fan mapping in Supreme cabinet

HEX FAN
59
WPA
WEAC
53

WTR

Figure 10.

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WFD

153

154

155

MFUA

Fan mapping in Optima Compact Outdoor (WREB) cabinet

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Description of the fields in the alarm table

Name:

The name of the fault.

Product:

The name of the product in question.

Detecting unit:

The unit that detects the fault.

Fault source:

The equipment suspected to be faulty (sub-unit in parentheses).

Note that sometimes the actual source of the alarm is different than the one that
detects the fault.

Meaning:

A description of the fault situation.

Event type:

The options are:

Event (Transient or Distur)
.

Event type alarms can be seen in the RNC in 'Alarm History'

Notification type alarm

'Event' alarm is not cancelled, because it is never active

No recovery actions

Event type alarm is shown in the BTS Site Manager as 'Transient' and in RNC as
'Distur'

Start
.

Alarm, a fault situation

The alarm is not automatically cleared (without manual operation and maintenance
work), even though the problem has been solved, but requires at least blocking/
unblocking the unit or site reset.

Recovery actions depend on the reported severity

Start/Cancel

Unit status:

Faults can be in a start or cancel state

The alarm is automatically cleared when the problem has been solved

The options are:

Out of order

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The unit does not work

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BTS Alarm Descriptions

Table 1.

Description of the fields in the alarm table (cont.)

Degraded

The main functions of the unit work, but not all

Working

All functions are working, but some trouble has been

notified
Status change information

Info
Effect:

A description of how this fault affects the operations of this unit, and how it affects the
operations of other units. The following questions are considered:

Does the status of the unit or its sub-units have any effect on the interpretation of the
fault?
Does the fault have an effect on other active faults?
Reported alarms:

7650 BASE STATION FAULTY

Start, disables all cells

Cancel, causes a site reset

No new 7651, 7653 or 7654 alarms are reported when 7650 is active

7651 BASE STATION OPERATION DEGRADED

There is no limit to how many 7651 alarms can be active at the same time

7652 BASE STATION NOTIFICATION

There is no limit to how many 7652 alarms can be active at the same time

7653 CELL FAULTY

Start, the affected cell state is set disabled

Cancel, the affected cell state is set enabled

7654 CELL OPERATION DEGRADED

There is no limit to how many 7654 alarms can be active at the same time

7655 CELL NOTIFICATION

LED display:

There is no limit to how many 7655 alarms can be active at the same time

The colour of the LED representing the fault level of the unit. The options are:

Stable red

Major alarm

Blinking red
Stable yellow

Minor alarm
Unit in standby state or unit blocking

Blinking yellow

Unit in self-heating state or software downloading

Stable green
Unit on and working
Alternating red and green
MHA faulty
Instructions:

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Describes the actions required to clear the alarm.

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Alarms

Alarms

4.1

Active clock tuning fault

Name

Active clock tuning fault

Product

Supreme; Optima; MetroSite; Triplemode

Detecting unit

WAM

Fault source

Active WSC, WMC

Meaning

Phase measurement cannot be performed

in the active WSC or WMC.

Event type

Start / Cancel

Unit status

Degraded

Effect

If there is only one WSC or both the

active and redundant WSCs are faulty,
the synchronisation does not work and
the BTS is not operational. If there is a
redundant WSC and the recovery switch
operation was successful, the BTS can
work normally. If the unit is WMC and it is
faulty, the synchronisation does not work
and the BTS is not operational.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (if no working WSC or
WMC)
7652 BASE STATION NOTIFICATION (if
working redundant WSC available)

LED display

Stable red

Instructions

1. 1. Fast tuning (refer to BTS Manager/

Fast Tuning).
2. Block/unblock the alarming unit.
3. Replace the alarming clock unit.

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BTS Alarm Descriptions

Note that because of a fault situation in

the active clock, the redundant clock is
not tuned. To make sure that the tuning
is correct, run "Fast Tune BTS Clock"
with the BTS Site Manager after
switchover when the new WSC is taken
into use.
If there is a WMC or only one WSC, the
tuning will continue but cells will remain
disabled.

4.2

Antenna# connection fault

Name

Antenna# connection fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAF

Fault source

WAF

Meaning

The Bias-T has detected that the reflected

TX power from the antenna has
increased. The antenna cable between
the WAF and MHA is faulty or the
antenna is faulty. The BIAS-T may be
faulty.

Event type

Start

Unit status

Out of order

Effect

The cell is out of use.

Reported alarms

7653 CELL FAULTY (all TX/RX-BTUs in

the cell are faulty)
7654 CELL OPERATION DEGRADED
(there is a working /degraded BTU in the
cell)

LED display

N/A

Instructions

1. Check the Bias-T and MHA

commissioning.
2. Block/unblock the WAF unit (check if
alarm reappears after 5 minutes).
3. Check the antenna line (refer to the
document WCDMA BTS
Troubleshooting Instructions).
4. Check the PITA Cable connection
(RJ45).

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Alarms

a. Check the voltage (refer to

connector pins in the document
WCDMA BTS Troubleshooting
Instructions).
b. Check the right connection (refer to
the User Manual).
c. Check by cross-connecting RJ45
cables between other sectors.

4.3

ATM, A2EA configuration error

Name

ATM, A2EA configuration error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

The RNC A2EA transport layer address

does not comply with the given BTS
A2EA address.
This alarm is reported to BTS Site
Manager only.

4.4

Event type

Start

Unit status

Working

Effect

If AAL2 multiplexing is not in use, BTS

operation is not affected. If the error is in
the AXC (if AAL2 multiplexing is in use),
the BTS may reject AAL2 connection
establishment requests.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable green

Instructions

Check and re-commission the AXC (if

AAL2 multiplexing is in use), RNC or BTS
with the correct BTS A2EA addresses.

ATM cell loss

Name

ATM cell loss

Product

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BTS Alarm Descriptions

Supreme; Optima; Optima IBBU; Otima

The BTS capacity decreases. If the faulty

unit is the master WAM, the BTS is faulty.

Reported alarms

7650 BASE STATION FAULTY (master

WAM)
7651 BASE STATION OPERATION
DEGRADED (slave WAM)

LED display

Stable red

Instructions

1. If ping to BTS is working, restart the

BTS remotely.
2. If ping to BTS is not working but ping to
AXC is working, then restart AXC
remotely so that the BTS is also
restarted automatically.
3. Ping the AXC. If not working, visit the
site and restart the BTS. If this does not
help, replace the alarming WAM unit.

4.6

ATM processor faulty

Name

ATM processor faulty

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSPC, WSPD, WSPE

Meaning

There is a fault in the WAM processor

SFN interrupt or the SFN is not being
updated in the WSPC/WSPD/WSPE
MCU.
There is a fault in the WAM internal bus
or between the WAM and WSP.
There is a MCU failure in the WAM or the
ATM loop test at startup has failed.

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Event type

Start

Unit status

Out of order

Effect

The BTS capacity is decreased.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. If ping to BTS is working, restart the

BTS remotely.

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BTS Alarm Descriptions

2. If ping to BTS is not working but ping to

AXC is working, then restart AXC
remotely so that the BTS is also
restarted automatically.
3. Ping the AXC. If not working, visit the
site and restart the BTS. If this does not
help, replace the alarming WAM unit.

4.7

ATM traffic overload

Name

ATM traffic overload

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSPC

Meaning

A buffer overflow caused by traffic

overload. The maximum capacity is
exceeded and some data discarded.

Event type

Start / Cancel

Unit status

Degraded

Effect

This alarm has variable consequences.

Calls may be cut off and, in worst cases,
cells may be disabled.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Check that Bandwidths (that is, cells/s)

4.8

BS SW download or activation failed

Name

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BS SW download or activation failed

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Alarms

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WTR, WPA/WMP

Meaning

The SW update to the BTS has failed.

The error can be caused by a unit reset
during the SW update, a hardware
problem in the unit or cabinet, or a
corrupted flash file system.

Event type

Start / Cancel

Unit status

Degraded

Effect

The SW update to this BTS may not be

possible without special actions. The BTS
continues its operation with the old
software.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Retry the SW update.

2. If the "ROM disk corrupted during SW
update" or other flash memory-related
alarm is active for the faulty unit at the
same time, replace the faulty unit.

4.9

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BTS Blocked
Name

BTS Blocked

Product

Supreme; Optima;Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

Master WAM

Meaning

The BTS is blocked with the BTS Site

Manager. The meaning of the fault is to
avoid alarms that may rise during a BTS
maintenance task.

Event type

Start

Unit status

Working

Effect

The BTS does not send alarms to the

RNC when the BTS is blocked. Alarm
cancels are sent to the RNC.

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BTS Alarm Descriptions

All cells are disabled.

4.10

4.11

Reported alarms

7650 BASE STATION FAULTY

LED display

Stable green

Instructions

To cancel the alarm, unblock the BTS.

Unblocking the BTS causes a site reset.

BTS config error (all units in a cell must be of same

freq)
Name

BTS config error (all units in a cell must

be of same freq)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WAM

Fault source

CELL

Meaning

A unit with an incompatible frequency

type has been detected. All units in the
cell must be of the same frequency type.

Event type

Start / Cancel

Unit status

Out of order

Effect

The capacity drops. Cell(s) may remain

down.

Reported alarms

7653 CELL FAULTY

LED display

N/A

Instructions

Check the unit frequency types in the cell

and replace the incompatible unit with a
compatible one.

BTS config error (different WTR variants cannot

coexist in cell)
Name

BTS config error (different WTR variants

cannot coexist in cell)

Product

34 (125)

# Nokia Corporation

DN7095963
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MENU
Alarms

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

4.12

Detecting unit

WAM

Fault source

RX - WTR

Meaning

There are different WTR variants in the

same cell.

Event type

Start / Cancel

Unit status

Degraded

Effect

The conflicting WTR unit is marked as

faulty (not used by the Telecom), and the
cell coverage may therefore decrease.
For example, if the conflicting WTRA is
configured as the transmitter for the cell,
the cell may also be shut down.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Blinking red

Instructions

Replace the conflicting WTR unit with a

compatible unit.

BTS config error (incorrect carrier candidates)

Name

BTS config error (incorrect carrier

candidates)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

LCR

Meaning

Carrier candidates are commissioned for

each cell (not WTR/LTX specific).

Event type

Start

Unit status

Degraded

Effect

The BTS cannot configure the TRX to a

channel that is not physically supported
by the WTR. The WTR or TRX is
inoperational.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

N/A

Instructions

DN7095963
Issue 2-0 en

# Nokia Corporation

35 (125)

MENU
BTS Alarm Descriptions

Recommission (Reconfiguration
commissioning) the BTS with the correct
carrier candidate values.

4.13

4.14

36 (125)

BTS config error (Not enough HW for LCR)

Name

BTS config error (Not enough HW for

LCR)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

LCR

Meaning

A dual carrier WTR has been replaced

with a single carrier WTR, and it cannot
serve both cells commissioned to the
WTR.

Event type

Start/Cancel

Unit status

Out of order

Effect

The BTS capacity drops.

Reported alarms

7653 CELL FAULTY

LED display

N/A

Instructions

Replace the single carrier WTR with a

dual carrier WTR.

BTS config error (WAF overload, 50W not in dual

WPA config)
Name

BTS config error (WAF overload, 50W not

in dual WPA config)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension

Detecting unit

WAM

Fault source

WPA

Meaning

Two 50 W WPAs are coupled to one

WAF, or one 50 W WPA and one 28 W
WPA are coupled to one WAF. Only two
28 W WPAs can be coupled together to
one WAF unit.

# Nokia Corporation

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Alarms

4.15

DN7095963
Issue 2-0 en

Event type

Start / Cancel

Unit status

Out of order

Effect

The TX power is not turned on in the TX

chain. The BTS capacity drops. Cell(s)
may remain down.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

Replace the 50 W WPAs with the 28 W

WPAs.

BTS config error (WPA / WSMA version conflict in

cell)
Name

BTS config error (WPA / WSMA version

conflict in cell)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WAM

Fault source

WPA

Meaning

A WPAI/WPAJ with two carriers and a

WOC were detected in the combination
with a WSMA.

Event type

Start / Cancel

Unit status

Out of order

Effect

The related cell is disabled.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

Replace the WSMA with a WSMB. Or

replace the WPAI and WPAJ with a
WPAA/WPAB.

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37 (125)

MENU
BTS Alarm Descriptions

4.16

4.17

38 (125)

BTS config error (WSMA and WSMB cannot

coexist)
Name

BTS config error (WSMA and WSMB

cannot coexist)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension

Detecting unit

WAM

Fault source

WSMA

Meaning

WSMA and WSMB units are detected in

the same cabinet. They cannot coexist in
the BTS.

Event type

Start / Cancel

Unit status

Out of order

Effect

The BTS is out of order.

Reported alarms

7650 BASE STATION FAULTY

LED display

Stable red

Instructions

Replace the conflicting unit WSMA with

the WSMB, or vice versa.

BTS config error (WTR used as dual TRX behind

WSMA)
Name

BTS config error (WTR used as dual TRX

behind WSMA)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WAM

Fault source

WTRB, WTRD

Meaning

A WTR/WSM conflict is detected. The

incompatible WTR cannot operate with
the WSMA when two TRXs are used.

Event type

Start

Unit status

Out of order

Effect

The cell capacity drops or the cell is

disabled.

# Nokia Corporation

DN7095963
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Alarms

The WTR capacity in the subrack remains

unused.
The incompatible WTR unit remains
unconfigured.

4.18

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

Replace the incompatible unit or

recommission the BTS (Reconfiguration
Commissioning) with only one TRX on.

BTS file error

Name

BTS file error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

The BTS unit properties data is invalid or

missing.

Event type

Start

Unit status

Out of order

Effect

The BTS does not operate.

Reported alarms

7650 BASE STATION FAULTY (master

WAM)
7651 BASE STATION OPERATION
DEGRADED (slave WAM)
7653 CELL FAULTY (WTR or WPA with
no redundant unit in a cell)
7654 CELL OPERATION DEGRADED
(WTR or WPA with a redundant unit in a
cell)

LED display

Stable red

Instructions

1. Download the SW again.

2. If the fault still exists after 10 minutes,
replace the alarming unit.

DN7095963
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# Nokia Corporation

39 (125)

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BTS Alarm Descriptions

4.19

BTS RNC interface signalling link failure

Name

BTS RNC interface signalling link failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, (RNC)

Meaning

A common or a dedicated Node-B

Application Protocol (NBAP) or an AAL2
signalling link failure. It can be caused
either by a broken WAM, the RNC, or a
transmission network problem. The most
common reason for this alarm is
frequently-breaking transmission.

Event type

Start / Cancel

Unit status

Degraded

Effect

The telecom SW does not operate (on the

Telecom Master WAM) and therefore the
WAM is not operational. The RNC NBAP
starts link re-establishment procedures
and keeps on trying until it either
succeeds or the link is removed.
Signalling and calls through the related
cell(s) do not work.
The user data cannot be used in the
related cell(s), but the WAM can still work
as a Telecom Master WAM.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Check the other transmission elements'

active alarms (refer to the AXC Alarm
Manual).
2. Check the BTS and RNC transmission
settings.
3. Reset the AXC.
4. Change the WAM unit.

Note
BTS and AXC can be restarted remotely.

40 (125)

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Alarms

4.20

Cabinet door open

Name

Cabinet door open

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
MetroSite 50

Detecting unit

WEA

Fault source

WEA

Meaning

The cabinet door is open or the cabinet

door sensor is faulty.

Event type

Start / Cancel

Unit status

Working

Effect

No direct effect on the BTS operation.

Note that the WHX fan does not stop
even when the door is open.

Reported alarms

7651 BASE STATION DEGRADED

(MetroSite, MetroSite 50)
7652 BASE STATION NOTIFICATION
(other products)

LED display

N/A

Instructions

1. Ensure that the cabinet door(s) are

properly closed.
2. Check that the door switches function
correctly and that they have been
adjusted correctly.

4.21

Cell blocked
Name

Cell blocked

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WTR

Meaning

The user has blocked the cell with the

BTS Site Manager.

Event type

Start / Cancel

Unit status

Working

Effect

DN7095963
Issue 2-0 en

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MENU
BTS Alarm Descriptions

The BTS does not send to the RNC any

alarms related to the blocked cell or the
units commissioned to the blocked cell.
Alarm sending to the BTS Site Manager
is always enabled. Alarm cancels are
always sent to the RNC.
Calls through the blocked cell are
transferred to another cell. It is not
possible to establish new calls through
the blocked cell.

4.22

Reported alarms

7653 CELL FAULTY

LED display

Stable green

Instructions

To cancel the alarm, unblock the cell.

Cell block rejected by RNC

Name

Cell block rejected by RNC

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

LCR

Meaning

The cell has been disabled due to BTS

internal reasons, for example if the RNC
has rejected the normal cell blocking
during the Intelligent Shutdown.

Event type

Start / Cancel

Unit status

Working

Effect

The cell is disabled.

Reported alarms

7653 CELL FAULTY

LED display

N/A

Instructions

1. Check the other active alarms.

2. Check the mains power supply.

4.23

Cell calibration failure

Name

Cell calibration failure

Product

42 (125)

# Nokia Corporation

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MENU
Alarms

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit

WAM

Fault source

WTR

Meaning

TX power calibration failure: a CPICH

setup failure, a CPICH release failure or a
general initial calibration failure.

Event type

Start

Unit status

Out of order

Effect

If the initial calibration fails, the cell is

faulty.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Check the commissioning (LCR

cablings).
2. Block/unblock the alarming unit or the
WPA connected to the alarming WTR.
The unit needs to be blocked/
unblocked to get initialized/configured
again if there was an internal failure.
3. Start a looptest with BTS Manager to
check WSM cablings.
4. Check the RF and WSM cablings.
5. Replace the alarming unit.

4.24

DN7095963
Issue 2-0 en

Cell power monitoring

Name

Cell power monitoring

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WPA

Meaning

The WPA/Radio output power has

dropped. There is a fault in the downlink
transmission path.

Event type

Start

Unit status

Out of order

Effect

The cell is disabled.

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BTS Alarm Descriptions

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the WPA. The unit needs

to be blocked/unblocked to get it
initialised/configured again if there was
an internal failure.
2. Block/unblock the WTR belonging to
the same LCR.
3. Check the RF TX cabling.
4. The fault may be in the WTR or WPA
(refer to the document WCDMA BTS
Troubleshooting Instructions).

4.25

4.26

Cell power parameter out of range

Name

Cell power parameter out of range

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

LCR

Meaning

The power values in the cell configuration

data sent by the RNC are out of range.

Event type

Start / Cancel

Unit status

Degraded

Effect

In a cell set-up, the cell is set inactive

until valid cell configuration data has been
received. In a cell reconfiguration, the cell
continues operating with the previous
configuration data.

Reported alarms

7655 CELL NOTIFICATION

LED display

N/A

Instructions

Set the correct power values to the RNC.

Commissioning parameter mismatch

Name

44 (125)

# Nokia Corporation

Commissioning parameter mismatch

DN7095963
Issue 2-0 en

MENU
Alarms

4.27

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

A commissioning parameter does not

have a valid value (the parameter is
missing or it has a value outside the
value range) or there are errors in the
commissioning file.

Event type

Start

Unit status

Degraded

Effect

The BTS capacity may decrease or there

may be interference in calls.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

Reconfigure the BTS with Commissioning

Wizard.

Communication failure inside WSP

Name

Communication failure inside WSP

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WSP

Fault source

WSP

Meaning

An internal communication failure

between the DSP processors.

Event type

Start / Cancel

Unit status

Out of order

Effect

The BTS capacity possibly decreases.

The Digital Signal Processing (DSP) does
not work correctly.

Reported alarms

7650 BASE STATION FAULTY (all WSPs

are faulty)
7651 BASE STATION OPERATION
DEGARDED (at least one working WSP)

DN7095963
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BTS Alarm Descriptions

LED display

Stable red

Instructions

1. Block/unblock the alarming WSP.

2. The fault may be in the WTR or WPA
(refer to the document WCDMA BTS
Troubleshooting Instructions).
Also check for other alarms. If the Unit
autonomous reset as a recovery action
alarm has occurred for the alarming
WSP, replace the alarming WSP unit.

4.28

Step change of oven oscillator control over 10% of

control range
Name

Step change of oven oscillator control

over 10% of control range

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSC/WMC

Meaning

The reference frequency that the BTS

master clock receives from the transport
part has changed by about 0.2 ppm or
more (which equals the change
magnitude of 204 DAC steps or more)
during the measurement period (about 20
minutes), compared to the BTS master
clock frequency.
The cause of the alarm can be:
1. The Iub reference frequency has
changed due to a fault in the
transmission network synchronisation
(which in turn is caused by an
equipment fault or a setting error). Note
that if the network synchronisation
malfunction lasts a long time, the alarm
is cancelled when the BTS frequency
reaches the faulty Iub synchronisation.
The alarm can also be activated if the
faulty Iub synchronisation is corrected
and there is again the difference of 0.2
ppm or more. The alarm is cancelled
whenever the difference becomes
smaller than 0.2 ppm.

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Alarms

2. The Iub reference frequency fluctuates

continuously due to a great deal of jitter/
wander in the transmission network.
The alarm is continuously activated/
cancelled (however, the alarming state
may predominate). There is always
some jitter/wander in the transmission
network; the limits are defined in ITU-T
G.823/824/825.
3. If the BTS integrated transport part
receives the synchronisation
information via the 2.048 MHz
synchronisation input (external clock
source), the alarm situation may be
caused by a fault of that signal. In that
case, the alarm behaviour notifications
listed with the Iub signal (see above)
are also valid in this case.
4. There is an equipment fault in the BTS.
The equipment fault is, however, not
the most common reason. Normally the
reason can be found in the Iub/
reference signal behaviour (see the
descriptions above).
Note that if the alarm 7651 BASE
STATION OPERATION DEGRADED:
'WSC oven oscillator fault' becomes
active, it may cause the alarm 7652
BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' to cancel.

DN7095963
Issue 2-0 en

Event type

Start / Cancel

Unit status

Degraded

Effect

This fault does not immediately affect the

operations of the BTS, but it is a
notification that the BTS frequency
deviates from the Iub reference. The BTS
master clock tuning continues in spite of
the alarm, but because the BTS master
clock adjustment is quite slow in order to
filter the instabilities of the Iub interface, it
takes some time (even several hours)
before the BTS operations start to be
affected.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Blinking red (WSC/WMC)

Instructions

Because there are several possibilities for

the alarm activation, a BTS Clock
Frequency History feature has been
developed. The stored history data can
be accessed via the BTS Site Manager.

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BTS Alarm Descriptions

The history data can be used as a tool for

finding out the reason for the fault/alarm
situation (for further instructions about the
history feature, see the online Help of the
BTS Site Manager). Depending on the
possible reason, follow the instructions
below:
1. In case of fault in the transmission
network synchronisation, the network
synchronisation must be corrected. The
long-term accuracy of the Iub signal
must be 0.015 ppm or better (check the
correct Iub accuracy by measuring it).
No actions on the BTS are necessarily
needed.
2. If the basic accuracy of the Iub signal is
in order but there is too much instability,
that is, the jitter/wander is outside the
acceptable limits, the synchronisation
of the transmission network must be
corrected. The limits for the jitter/
wander are defined in the ITU-T G.823/
824/825. No actions on the BTS are
needed.
3. In case of BTS equipment fault, the
location may be:
a. Transport part
.

First check the alarms of the

AXC node with the AXC
Manager and act accordingly.

If there are no alarms, check the

AXC synchronisation settings.

b. WSC unit
.

If both the Iub reference signal

accuracy and the AXC node are
in order but the WSC unit is still
alarming, run the fast tuning with
the BTS Site Manager.

If the alarm is still active after the

fast tuning is finished, reset the
site.

If that does not help, replace the

WSC unit.
Note that if the reason is in the
transmission network
synchronisation, replacing the
WSC unit does not correct the
situation. Furthermore, the
alarm activity (frequent alarms/
cancels) points to instability in
the transmission network, not to
a fault in the unit.

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Alarms

4. After the fault situation has been

cleared, the BTS master clock may also
require tuning because the BTS master
clock adjustment is quite slow. The
tuning may be done:
.

manually by changing the DAC

word (during a site visit)

or with fast tuning, in which the BTS

master clock is tuned in a few
minutes automatically near the Iub
reference (normal tuning takes care
of the fine tuning). Note, however,
that the fast tuning should only be
used in case the Iub reference
signal is known as a good one.
Otherwise the BTS frequency may
be tuned into a totally incorrect
value, causing serious problems in
the network performance.

Background information:
The principle is that in the mobile
network, the synchronisation goes from
MSC => RNC => BTS. But in reality that
chain might be broken somewhere and,
for example, when using leased lines, the
BTS may take the reference
synchronisation from the transmission
network of another operator. This does
not harm the system if the
synchronisation of the leased line service
provider is also accurate/stabile enough.
The BTS uses the incoming
synchronisation signal as a reference for
the Air interface, the accuracy
requirement of which is set by 3GPP.

4.29

DN7095963
Issue 2-0 en

Diversity branch masthead amplifier fault

Name

Diversity branch masthead amplifier fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAF

Fault source

(WAF), MHA

Meaning

The operating voltage of the Mast Head

Amplifier (MHA) is supplied through the
Bias-T from the WAF. The WAF monitors
the consumption of the current and

# Nokia Corporation

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BTS Alarm Descriptions

generates an alarm if it deviates from the

normal consumption. The cable between
the MHA and WAF is faulty, the Bias-T is
faulty, the MHA is faulty or the MHA does
not exist.
Event type

Start

Unit status

Out of order

Effect

If the MHA is faulty, the RX performance

is degraded. The size of the cell may be
reduced.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Alternating red and green

Instructions

1. Check the MHA commissioning

parameters.
2. Block/unblock the WAF in belonging
LCR.
3. Check the RF cabling and Bias-T.
4. The fault can be in WAF, Bias-T or
MHA. Refer to the document WCDMA
BTS Troubleshooting Instructions.

4.30

50 (125)

DSC-bus failure
Name

DSC-bus failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSP

Meaning

There is a failure in the bus between the

WAM and WSP (DSC bus), which means
that messages do not get through via that
DSC bus.

Event type

Start

Unit status

Out of order; Degraded

Effect

If the source of the fault is at the WSP

end of the bus, the DSP capacity
decreases. If the source of the fault is at
the WAM end of the bus, it is possible
that calls will not get through at all.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

# Nokia Corporation

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MENU
Alarms

LED display

Blinking red (WAM), Stable red (WSP)

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.31

DSP failure in radiolink creation

Name

DSP failure in radiolink creation

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSP

Meaning

Radiolink creation has failed repeatedly

due to DSP rejection or no response from
the DSP CPU.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity may decrease.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.32

DN7095963
Issue 2-0 en

Error in commissioning data

Name

Error in commissioning data

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WTR

Meaning

The WTR initialisation parameters are

faulty. The error can be caused by a
missing parameter in the commissioning
file: the cabling information (main,
diversity), feeder loss, local cell
resources, for example.

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BTS Alarm Descriptions

Event type

Start

Unit status

Working

Effect

The WTR is initialised with the default

values.
The BTS capacity may decrease or there
may be interference in calls.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable green

Instructions

1. Check that the cell parameters, RX

cabling, feeder loss and MHA gain are
correct in the commissioning file.
2. Update the information if needed.
Reconfiguration commissioning is
required for correcting the values.

4.33

Error in file server during SW download

Name

Error in file server during SW download

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

The BTS is unable to obtain a file from

the file server (error in FTP open or FTP
get). The file server is down, the file is
missing, or the path is incorrect. A
possible error in the DCN and Iub, or a
user administration error (invalid
username or password, or the user does
not have access rights for the files).

Event type

Start / Cancel

Unit status

Degraded

Effect

The BTS continues its operation with the

old software.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Blinking red

Instructions

1. Try to repeat the SW download a few

times.
2. Check the FTP account user settings.

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Alarms

3. Check the file and path names.

4. Check the administration log on the file
server.

4.34

Failure in AXU initialization

Name

Failure in AXU initialization

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

The BTS has lost connection to the AXU

or the AXU SW is incompatible. The AXU
does not respond to requests from the
BTS.

Event type

Start / Cancel

Unit status

Degraded

Effect

The RNC connection and the remote BTS

Site Manager connection will not work.
The CNBAP will stay down. The BTS is
not operational.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Check the AXC configuration.

2. Reset AXC unit remotely. This will also
cause a BTS restart.

4.35

DN7095963
Issue 2-0 en

Cooling fan speed has reduced from the set speed

Name

Cooling fan speed has reduced from the

set speed

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

UltraSite, MetroSite, MetroSite 50, Triplemode: WAM

Fault source

Supreme: WFA, WPA and WHX fans

# Nokia Corporation

53 (125)

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BTS Alarm Descriptions

Optima family: WFA, WPA and WHX fans

Triple-mode: WFA, WMP/WTR and WHX
fans
MetroSite, MetroSite 50: WFA fans
Meaning

A fan does not rotate or rotates slower

than at the requested speed, or the RPM
info is not available for the fan.

Event type

Start / Cancel

Unit status

Degraded

Effect

If the redundant fans cannot cool the

cabinet sufficiently, a unit overheating
may occur. For example, a temperature
alarm from the WPA/WMP or WTR may
be generated.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable red

Instructions

1. Check the fan ID from the alarm text

and locate the problematic fan. See the
Fan mapping figures.
2. Check the fan and cabling.
3. If that does not help, replace the WFA,
WFD or MFU module or the fan
controlled by the WFA, WFD or MFU.
Fan control: 'FAN UNIT' refers to a
group of fans including the fan control
unit. A 'fan' is a single blower.

4.36

54 (125)

Fatal alarm
Name

Fatal alarm

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension

Detecting unit

WAM

Fault source

WOU

Meaning

ARIO has detected a Fatal level alarm.

Some ARIO alarms can be cancelled
without reset, but most ARIO alarms
require a WOU block/unblock to cancel.

Event type

Start / Cancel

Unit status

Out of order

Effect

The related cell is faulty.

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

4.37

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

Check the WOU or WRUs. Use the ARIO

Local Management Tool and Nokia
Advanced Indoor Radio user
documentation to diagnose the error
cause.

Fault between WAM and WSP SFN (WSP)

Name

Fault between WAM and WSP SFN

(WSP)

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WSP

Fault source

WSP, (WAM)

Meaning

Synchronisation between the WAM and

WSP is lost.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity possibly decreases.

The Digital Signal Processing (DSP) does
not work correctly.

Reported alarms

7650 BASE STATION FAULTY (all WSPs

are faulty)
7651 BASE STATION OPERATION
DEGARDED (at least one working WSP)

LED display

Stable red

Instructions

1. If only one WSP in the cabinet

generates this alarm, the WSP is faulty.
2. If all WSPs in a subrack generate this
alarm, the WAM is faulty.
3. If all WSPs generate this alarm, the
WSC/WMC is faulty.
Otherwise, check for other alarms. If
the "Unit autonomous reset as a
recovery action" alarm has occurred for
the alarming WSP, replace the alarming
WSP unit.

DN7095963
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# Nokia Corporation

55 (125)

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BTS Alarm Descriptions

4.38

Fault in ATM interface

Name

Fault in ATM interface

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

WAM ATM interface, AXC or CIF bus

failure. The AXC may have been reset.
A WAM processor failure.

Event type

Start

Unit status

Out of order

Effect

Communication to other WAMs is not

functioning.
The BTS capacity decreases. The BTS is
faulty if the BTS configuration has only
one WAM or all WSPs are under the
faulty WAM.

Reported alarms

7650 BASE STATION FAULTY (without

slave WAM recovery)
7651 BASE STATION OPERATION
DEGRADED (several WAMs with WSPs)

LED display

Stable red

Instructions

1. Block/unblock the faulty unit (this will

reset the BTS).
2. Swap the WAM units between subracks
and check if the alarm follows the unit.
Replace the faulty WAM unit.
3. Check the AXU.
4. Check the backplane connection
between the WAM and AXU.

4.39

56 (125)

Fault in OM and DSP SW interface

Name

Fault in OM and DSP SW interface

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSPA, WSPC

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Alarms

Meaning

A communication failure between the

WAM and DSP.

Event type

Start

Unit status

Out of order

Effect

The Digital Signal Processing (DSP) does

not work correctly. The BTS capacity
possibly decreases.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.40

File corrupted in SW download

Name

File corrupted in SW download

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

The SW being downloaded is corrupted

or incorrectly formed.

Event type

Start / Cancel

Unit status

Working

Effect

The BTS continues its operation with the

old software.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable green

Instructions

1. Retry the SW update.

2. Fetch BTS log files and check the
download status from the BTS SWDL
report.

4.41

Flash operation failure

Name

DN7095963
Issue 2-0 en

# Nokia Corporation

Flash operation failure

57 (125)

MENU
BTS Alarm Descriptions

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM, WTR, WPA/WMP, WSPC

Fault source

WAM, WTR, WPA/WMP, WSPC

Meaning

The flash memory operation failure. If this

alarm appears continuously, the flash chip
may be broken.

Event type

Start

Unit status

Degraded

Effect

BTS memory operations are not stable,

for example the software download and
parameter updates.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (if unit is WAM, WSPC)
7654 CELL OPERATION DEGRADED (if
unit is WPA/WMP or WTR)

LED display

Blinking red

Instructions

1. Check the other active alarms. If the

ROM disk is corrupted, change the
alarming unit.
2. Block/unblock the faulty unit.
There are no recovery actions and due
to that the block/unblock can be tried
once. If that does not help, replace the
faulty unit.

4.42

Gain adjust alarm

Name

Gain adjust alarm

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WTR

Meaning

The WTR cannot adjust the TX output

power.

Event type

Start / Cancel

Unit status

Degraded

Effect

58 (125)

# Nokia Corporation

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Alarms

The WTR gain fluctuations cannot be

adjusted, which affects the cell output
power accuracy. The operation of the
related cell is degraded and there may be
disturbances or cutoffs in calls.
Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Blinking red (WTR)

Instructions

1. Block/unblock the WTR. The unit needs

to be blocked/unblocked to get it
initialised/configured again if there was
an internal failure.
2. Check the WTR RF TX cabling.
3. If that does not help, replace the
alarming unit.

4.43

Incompatible SW version detected

Name

Incompatible SW version detected

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WTR, WPA/WMP

Meaning

A new unit with an incompatible SW has

probably been inserted in the BTS.

Event type

Start / Cancel

Unit status

Out of order

Effect

The resources provided by the unit

cannot be used.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (WAM (or undefined))
7653 CELL FAULTY (WPA/WMP or the
only WTR in the cell)
7654 CELL OPERATION DEGRADED
(WTR)

DN7095963
Issue 2-0 en

LED display

Stable green

Instructions

Update the compatible SW to the BTS

(check the SW versions to see the active
SW version, and update the active SW
version), unless it is automatically
updated by the NetAct.

# Nokia Corporation

59 (125)

MENU
BTS Alarm Descriptions

4.44

Wrong unit type

Name

Wrong unit type

Product

Supreme; Optima IBBU; Optima Compact

RF Extension; MetroSite 50

Detecting unit

WAM

Fault source

WSMA, (WTRA, WSPA), WMCM

MetroSite 50/WN3.0: WMCM12, WTRB

Meaning

An unsupported unit (for example a

WSMA, WTRA, WSPA, WMCM or WTRB)
has been detected in the cabinet.

Event type

Start

Unit status

Out of order

Effect

The BTS is faulty or the capacity is

decreased.

Reported alarms

7650 BASE STATION FAULTY (WMC)

7651 BASE STATION OPERATION
DEGRADED (WSP, MetroSite 50)
7653 CELL FAULTY (WSM, WTR)

4.45

LED display

Stable red

Instructions

Replace the unsupported unit with a unit

of the correct type.

Initial calibration not started because other cell not

cleared
Name

Initial calibration not started because

other cell not cleared

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WTR

Meaning

60 (125)

# Nokia Corporation

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Alarms

There is a shared WPA/WMP in the

configuration (WPA serves two cells). The
first cell needs to be calibrated and
therefore the second active cell needs to
be cleared, but the clearing fails.
Event type

Start / Cancel

Unit status

Degraded

Effect

The initial power level of the cell is

inaccurate. Continuous calibration is not
performed. The cell size may differ from
the planned coverage.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Blinking red

Instructions

1. Block/unblock the WPA/WMP unit

belonging to the same LCR as alarming
WTR. The unit needs to be blocked/
unblocked to get it initialized/configured
again if there was an internal failure.
2. Reset the site.

4.46

Invalid carrier in WTR

Name

Invalid carrier in WTR

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WTR

Meaning

There was an attempt to set the WTR to

a channel not supported by the WTR (on
a different frequency band).

Event type

Start / Cancel

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Make sure that correct carrier numbers

are in use in the RNC.
2. Commission the BTS with the correct
WCDMA carrier values for the WTR.

DN7095963
Issue 2-0 en

# Nokia Corporation

61 (125)

MENU
BTS Alarm Descriptions

4.47

4.48

62 (125)

Invalid frequency channel for the BTS HW

Name

Invalid frequency channel for the BTS HW

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WTR, WPA, WIC, WAF, WMP

Meaning

The requested channel in the cell set-up

is not acceptable, that is, the frequency
band and/or the carrier spacing and/or the
number of carriers is/are not acceptable
for the BTS HW.

Event type

Transient

Unit status

Working

Effect

The BTS capacity possibly decreases.

Reported alarms

7655 CELL NOTIFICATION

LED display

Stable green

Instructions

Check the RNC cell parameters against

the BTS HW configuration. The cell
frequency is out of the minimum/
maximum limit of the HW, or the number
of carriers for the HW type is exceeded,
or the carrier spacing limit is exceeded.
There are different type variations of the
HW that may have limitations in the
supported frequency range and
bandwidth.

LPA faulty
Name

LPA faulty

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WPA/WMP

Fault source

WPA/WMP

Meaning

The unit is broken, because the startup

self-test fails, the FPGA file downloading
from flash fails, or the synthesiser is
malfunctioning. This fault can only occur
in the self-test phase.

Event type

Start

# Nokia Corporation

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Issue 2-0 en

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Alarms

Unit status

Out of order

Effect

The unit does not operate. The related

cell becomes faulty.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the WPA/WMP.

2. Replace the alarming WPA/WMP.

4.49

LPA gain fault

Name

LPA gain fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WPA/WMP

Fault source

WPA/WMP

Meaning

A malfunction in some part of the

amplifier, which therefore cannot perform
the specified gain.

Event type

Start / Cancel

Unit status

Degraded

Effect

The BTS capacity possibly decreases.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Blinking red

Instructions

1. Block/unblock the WPA/WMP.

2. Replace the alarming WPA/WMP.

4.50

LPA input signal level is too high

Name

LPA input signal level is too high

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WPA/WMP, WOU

Fault source

WPA/WMP, (WTR), WOU

Meaning

DN7095963
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BTS Alarm Descriptions

The input signal level from the WTR is

critically high. The LPA gain is too low.
Event type

Start

Unit status

Out of order

Effect

There is no RF output from the WPA/

WMP, WOU. The related cell becomes
faulty.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the WTR and WPA/WMP

or WOU.
2. Check PTx Target value with NEMU
and HSDPA power parameters (refer to
the Technical Note
TN_3GBTS_SW_2006_0035).
3. Replace the faulty unit.

4.51

LPA linearization fault

Name

LPA linearization fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WPA/WMP

Fault source

WPA/WMP

Meaning

The quality of the output signal is poor, or

the synthesizers are not locked.

Event type

Start

Unit status

Out of order

Effect

There is no RF output from the WPA/

WMP. The related cell becomes faulty.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the WPA/WMP.

2. Check RF TX cabling (refer to the
document WCDMA BTS
Troubleshooting Instructions).
3. Replace the alarming unit.

64 (125)

# Nokia Corporation

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Alarms

4.52

LPA power supply alarm

Name

LPA power supply alarm

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WPA/WMP, WOU

Fault source

WPA/WMP, WOU

Meaning

The internal power supply of the unit is

malfunctioning.

Event type

Start

Unit status

Out of order

Effect

There is no RF signal at the WPA/WMP

or WOU output. The related cell becomes
faulty.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the WPA/WMP, WOU.

2. Check the power supply and WPA
cablings and connectors from the
backplane (refer to the document
WCDMA BTS Troubleshooting
Instructions.
3. Replace the alarming unit.

4.53

DN7095963
Issue 2-0 en

LPA reflected power too high

Name

LPA reflected power too high

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WPA/WMP

Fault source

WPA/WMP, WAF, (cable)

Meaning

A serious increase in the output

impedance. A cable may be broken or a
cable connection may be faulty.

Event type

Start

Unit status

Out of order

Effect

There is no RF output from the WPA/

WMP. The related cells are disabled.

# Nokia Corporation

65 (125)

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BTS Alarm Descriptions

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the WPA.

2. Check the RF cabling between the
WPA and WAF.
3. Check the WOC (in the redundant
configuration) installation in
accordance with the installation
instructions (that is, check that cable
lengths and codes are right between
WTR, WIC and WPA).
4. Check the WAF, the antenna cabling
and cables.
5. Replace the WPA.

4.54

LPA temperature is dangerously high

Name

LPA temperature is dangerously high

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WPA/WMP, WOU

Fault source

WPA/WMP, WOU

Meaning

The temperature of the unit is critical. It

has reached its maximum acceptable
level.
It is also possible that the temperature
sensor is broken.

Event type

Start

Unit status

Out of order

Effect

There is no output from the WPA/WMP or

WOU. The related cell becomes faulty.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Check the other active alarms related to

temperature or cooling fan.
2. Block/unblock WPA if no other alarming
unit is present.
If block/unblock does not help, replace
the alarming unit.

66 (125)

# Nokia Corporation

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Alarms

4.55

Main branch masthead amplifier fault

Name

Main branch masthead amplifier fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAF

Fault source

(WAF), MHA

Meaning

The operating voltage of the MHA is

supplied through the Bias-T from the
WAF. The WAF monitors the consumption
of the current and generates an alarm if it
deviates from the normal consumption.
The cable between the MHA and WAF is
faulty, the Bias-T is faulty, the MHA is
faulty, or the MHA does not exist.

Event type

Start

Unit status

Out of order

Effect

If the MHA is faulty, the RX performance

is degraded. The size of the cell may be
reduced.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Alternating red and green (WAF)

Instructions

1. Check the MHA commissioning

parameters.
2. Block/unblock the WAF in belonging
LCR.
3. Check the RF cabling and Bias-T.
4. The fault can be in WAF, Bias-T or
MHA. Refer to the document WCDMA
BTS Troubleshooting Instructions.

4.56

Mains power break, running battery backup

Name

Mains power break, running battery

backup

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
MetroSite 50

Detecting unit

WAM.

Fault source

O&M master WAM

Meaning

DN7095963
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# Nokia Corporation

67 (125)

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BTS Alarm Descriptions

There is a fault in the mains power

supply. The BTS has received a Battery
Backup alarm and the Intelligent
Shutdown procedure has been started.

4.57

68 (125)

Event type

Start / Cancel

Unit status

Degraded

Effect

The battery backup unit is partly or

completely in use. The intelligent
shutdown operation is started. If the
mains power does not return, the cells are
shut down according to the predefined
parameters.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable green

Instructions

Check the mains power supply.

Major alarm
Name

Major alarm

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension

Detecting unit

WAM

Fault source

WOU

Meaning

ARIO has detected a Major level alarm.

Some ARIO alarms can be cancelled
without reset, but most ARIO alarms
require a WOU block/unblock to cancel.

Event type

Start / Cancel

Unit status

Degraded

Effect

The functionality of the specific cell is

degraded.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Blinking red

Instructions

Check the WOU or WRUs. Use the ARIO

Local Management Tool and Nokia
Advanced Indoor Radio user
documentation to diagnose the error
cause.

# Nokia Corporation

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Alarms

4.58

4.59

Minor alarm
Name

Minor alarm

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension

Detecting unit

WAM

Fault source

WOU

Meaning

ARIO has detected a Minor level alarm.

Some ARIO alarms can be cancelled
without reset, but most ARIO alarms
require a WOU block/unblock to cancel.

Event type

Start / Cancel

Unit status

Degraded

Effect

The functionality of the specific cell is

degraded.

Reported alarms

7654 CELL OPERATION DEGRADED

LED display

Blinking red

Instructions

Check the WOU or WRUs. Use the ARIO

Local Management Tool and Nokia
Advanced Indoor Radio user
documentation to diagnose the error
cause.

Missing NBAP cell parameters, defaults are used

Name

Missing NBAP cell parameters, defaults

are used

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

An alarm is generated if even one cell

parameter is missing from the RNC
configuration data and BTS
commissioning file.

Event type

Start

Unit status

Degraded

Effect

Default values are used for the cell. The

cell operation may become degraded.

Reported alarms

DN7095963
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BTS Alarm Descriptions

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. If the parameters are configured to

Nokia RNC, delete and recreate BTS
Object in NEMU.
2. Reconfigure the BTS with
Commissioning Wizard, if the default
values for the cell parameters (such as
cell radius, rampdown time/step) are
not appropriate.

4.60

No connection to AXU
Name

No connection to AXU

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

AXU

Meaning

The master WAM detected that the AXU

does not respond to polling messages.

Event type

Start / Cancel

Unit status

Out of order

Effect

Links to the RNC will not work and calls

are not possible.

Note
The recovery time between AXC and WAM
is 15 minutes, and the O&M connection
does not work then.
The site is reset after the alarm is
cancelled.
Reported alarms

7650 BASE STATION FAULTY

LED display

Stable red

Instructions

1. Check for alarms on the AXC.

2. Restart the AXC remotely. This will also
cause a BTS restart.
3. Replace the alarming AXC unit.

70 (125)

# Nokia Corporation

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Alarms

4.61

No connection to unit
Name

No connection to unit

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSC, WTR, WPA, WSP, WAF,

WSM, WMC, WMP, WIB, WPS, WHX,
WCI, WIC, WID, IFU, AXU, MHA, WEA,
WFA, WOU, WFD, WCC

Meaning

The connection to a unit that belongs to

the BTS configuration has been lost.

Event type

Start / Cancel

Unit status

Out of order

Effect

If the WSC is lost, the redundant WSC is

brought into use automatically.
Depending on whether the WAM is the
cabinet master, subrack primary or
secondary WAM, the cell(s) or cell group
(s) are lost or their capacity decreases, or
the whole BTS is faulty.
If the alarm source is the WMC or WCI,
the BTS is faulty.
If the alarm source is the WTR, WAF,
WSM, WOU or WPA, the cell is blocked.
If the alarm source is the WIC, it may not
be possible to read WAF alarms.
Furthermore, additional 'No connection to
unit' alarms may be issued from other
units (WAM, WPA, WTR).
If a cancellation of the alarm 'No
connection to unit' of the WSM or primary
WAM is sent, a site reset occurs as a
recovery action.
This alarm cancels all active alarms for
the same unit.

Reported alarms

7650 BASE STATION FAULTY (O&M

master WAM, no redundant WSC, WMC,
WCI)
7651 BASE STATION OPERATION
DEGRADED (WAM, WSP, WPS,
WPS_EXT, WPS_TR, WIC)
7652 BASE STATION NOTIFICATION (If
redundant WSC available, WID, BB_WFA,
TR_WFA, WFA WHX, WIB)

DN7095963
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71 (125)

MENU
BTS Alarm Descriptions

7653 CELL FAULTY (TX/RX-WTR or

WAF (all TX/RX WAFs in cell are broken),
WSM_TR, WSM, WPA/WMP/WOU (one
WPA/WMP in a cell))
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in a cell), WPA/WMP (other working
WPA/WMP in a cell)
LED display

Stable red

Instructions

1. Check the alarm history, alarming unit

and subrack.
2. If SW updates have been done
recently, reload the SW.
3. If WAF or WIC is alarming, try recommissioning the site.
4. Check that the unit is properly
connected. If the unit LED does not
light up, the unit is faulty. The fault may
also be in the WPS unit or backplane.
5. Check the power cables and
connectors, and I2C bus cables.
Cancel alarms: Removing and inserting
the WIC, WSM or primary WAM causes a
site reset. If both WSCs are removed,
inserting the first removed WSC back into
the cabinet causes a site reset.
If the 7650 BASE STATION FAULTY
alarm is issued, reset the site. First try to
reset the site by the software. If that does
not help, replace the faulty unit.

4.62

72 (125)

No connection to WEA and unable to detect

External alarms
Name

No connection to WEA and unable to

detect External alarms

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WEA

Meaning

The WEA unit is missing from the BTS or

it cannot be detected.

Event type

Start / Cancel

# Nokia Corporation

DN7095963
Issue 2-0 en

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Alarms

Unit status

Out of order

Effect

The external alarms will not be detected.

There are problems with reporting door
and smoke alarms, for example.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable red

Instructions

1. Check the WEA and cabling.

2. If that does not help, replace the
alarming unit.
To check units behind a same bus, refer
to the document WCDMA BTS
Troubleshooting Instructions.

4.63

4.64

Non-fatal ATM traffic overload

Name

Non-fatal ATM traffic overload

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

Traffic load is approaching the maximum

capacity. However, no data is discarded
yet.

Event type

Start / Cancel

Unit status

Working

Effect

Quality of service may be degraded.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Blinking red

Instructions

Check that the ATM configurations in the

BTS, AXC and RNC match.

Not enough WAF resources in LCR

Name

Not enough WAF resources in LCR

Product

DN7095963
Issue 2-0 en

# Nokia Corporation

73 (125)

MENU
BTS Alarm Descriptions

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit

WAM

Fault source

WTR

Meaning

There are not enough WAF units in a cell.

Event type

Start / Cancel

Unit status

Out of order

Effect

Some cells are inactive.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Refer to sections No connection to

WAF alarms and No connection to unit
in the document WCDMA BTS
Troubleshooting Instructions.
2. Increase the number of WAF units in
the BTS.
MetroSite 50: Change the WAF.

4.65

74 (125)

Not enough WSP resources per cell

Name

Not enough WSP resources per cell

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

Master WAM

Meaning

The number of WSP units in the BTS is

too small. For every three cells, there
must be at least one WSP present.

Event type

Start / Cancel

Unit status

Working

Effect

The BTS capacity drops, cell(s) may be

inactive.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable green

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

Instructions

1. Check possible WSP, WSM and WAM

alarms. If Base Band pooling is in use,
check LCG (Local Cell Group)
commissioning. Check that all subracks
are in working state.
2. Increase the number of WSP units in
the BTS.

4.66

4.67

DN7095963
Issue 2-0 en

No WSM resources
Name

No WSM resources

Product

Optima IBBU; Optima Compact RF

Extension

Detecting unit

WAM

Fault source

WSM

Meaning

There should be two WSM units in the

subrack 1. The WSM2 must always be
connected when the WSM1 is used. If
there is no connection to the WSM2, this
fault is generated for the WSM1.

Event type

Start

Unit status

Out of order

Effect

The cell is disabled.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

Insert the WSM2.

Oven oscillator clock missing

Name

Oven oscillator clock missing

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WSC/WMC

Fault source

WSC/WMC

Meaning

The WSC cannot deliver the clock signals

required by the other units.

# Nokia Corporation

75 (125)

MENU
BTS Alarm Descriptions

Event type

Start / Cancel

Unit status

Out of order

Effect

If there is only one clock in the cabinet,

the BTS is not operational.
UltraSite: If there is an operating WSC in
the BTS, the redundant clock is brought
into operation in case the active clock
generates an alarm.

Reported alarms

7650 BASE STATION FAULTY (No

redundant WSC)
7652 BASE STATION NOTIFICATION
(redundant WSC available)

4.68

LED display

Stable red (WSC/WMC )

Instructions

Replace the clock unit.

Oven oscillator heating failure

Name

Oven oscillator heating failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WSC/WMC

Fault source

WSC/WMC

Meaning

The heating of oven oscillator fails and

the unit is broken. The ambient
temperature can also be too low or
change too fast.

Event type

Start / Cancel

Unit status

Degraded

Effect

If there is only one clock in the cabinet,

the BTS can function properly for a few
days without an external reference, but
the network performance may start to
decrease gradually.
UltraSite: If there is an operating WSC in
the BTS, the redundant clock is brought
into operation in case the active clock
generates an alarm.

Reported alarms

7651 BASE STATION DEGRADED (no

redundant WSC)
7652 BASE STATION NOTIFICATION
(redundant WSC available)

76 (125)

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

LED display

Blinking red (WSC/WMC)

Instructions

1. Check the active fan alarms.

2. Replace the clock unit.

4.69

POST test failed

Name

POST test failed

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSP

Meaning

The unit or module has been tested

during the BTS power-on self test (POST)
and a failure has been detected.

Event type

Start

Unit status

Out of order

Effect

The faulty WSP is not configured, so the

BTS capacity decreases.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Remove/reinsert the alarming unit.
3. Replace the alarming unit.

4.70

DN7095963
Issue 2-0 en

Power unit input voltage fault

Name

Power unit input voltage fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WPS

Fault source

WPS (AC/DC line)

Meaning

The input voltage of the BTS has

decreased.

Event type

Start / Cancel

# Nokia Corporation

77 (125)

MENU
BTS Alarm Descriptions

Unit status

Degraded

Effect

If the voltage continues to decrease, the

BTS stops functioning.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red (WPS)

Instructions

1. Check the other MAINS related active

alarms.
2. Check the power supply voltage. If it is
OK, replace the power cable.
3. Check the power unit.

4.71

Power unit output voltage fault

Name

Power unit output voltage fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WPS

Fault source

WPS

Meaning

The output voltage is too low or too high.

Usually the reason for the fault is the unit
itself, but in some cases the reason can
be the unit that the WPS feeds.
If a short circuit occurs in the fed unit, it
may affect the WPS and the "Output
Voltage Fault" alarm is generated.

Event type

Start / Cancel

Unit status

Out of order

Effect

The subrack and cell under the WPS unit

may become degraded or faulty.
A single faulty power unit will not
adversely affect the operation of other
power units in the system.

Reported alarms

7650 BASE STATION FAULTY (when this

fault is active for all WPS units)
7651 BASE STATION OPERATION
DEGRADED (single WPS)

78 (125)

LED display

Stable red (WPS)

Instructions

1. Check the other active alarms.

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

2. Check the units that are supplied by the

alarming WPS.
3. Check the backplane connectors and
cables.
4. Replace the alarming WPS unit.

4.72

R-bus error
Name

R-bus error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WSP

Fault source

WTR

Meaning

The bus between the WSP and WTR

does not work. The R bus errors are
probably caused by a faulty WSM or
WTR.

Event type

Start / Cancel

Unit status

Out of order; Degraded

Effect

The BTS capacity possibly decreases.

Calls in the affected cell may not be
possible.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (WSP)
7653 CELL FAULTY (WTR/TRX)
7654 CELL OPERATION DEGRADED
(WTR/TRX)

LED display

Stable red

Instructions

1. If the WSM/WMC also generates an

alarm from a WTR unit, check the WTR
and WSM cable.
2. If there are no active WSM/WMC
alarms, the reason for the alarm is a
faulty WSM/WMC or WSP.
3. Run a WCDMA BTS loop test to locate
the faulty unit.
4. If the WSP is faulty, block/unblock it.
5. Replace the faulty unit.

DN7095963
Issue 2-0 en

# Nokia Corporation

79 (125)

MENU
BTS Alarm Descriptions

4.73

4.74

ROM disk corrupted during SW update

Name

ROM disk corrupted during SW update

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM, WTR, WMP, Nokia WPA

Fault source

WAM, WTR, WMP, Nokia WPA

Meaning

The file storing to flash fails because of a

corrupted file system.

Event type

Start

Unit status

Working

Effect

The SW update does not work.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable green

Instructions

Replace the alarming unit.

SFN synchronization failure

Name

SFN synchronization failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSPC

Meaning

The WSP is not synchronised with the

WAM.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity decreases and calls

may be dropped.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. If that does not help, replace the
alarming unit.

80 (125)

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

4.75

SFN synchronization failure

Name

SFN synchronization failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WAM

Fault source

WAM

Meaning

WAM internal synchronisation failure.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity decreases, some cells

may become disabled.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Check and correct the ATM

configuration.
2. Replace the WAM.

4.76

DN7095963
Issue 2-0 en

SFN synchronization failure

Name

SFN synchronization failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WAM

Fault source

Slave WAM

Meaning

The slave WAM is not synchronised with

the master WAM.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity decreases, some cell

(s) may become faulty.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

# Nokia Corporation

81 (125)

MENU
BTS Alarm Descriptions

2. If that does not help, replace the

alarming unit.

4.77

Smoke alarm
Name

Smoke alarm

Product

Supreme; Optima IBBU; Optima Compact

RF Extension

Detecting unit

WEA

Fault source

WEA

Meaning

The internal smoke detector has detected

smoke in the cabinet.

Event type

Start / Cancel

Unit status

Working

Effect

None

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

N/A

Instructions

1. Check the root cause.

2. If the alarm was false, replace the
alarming smoke detector.

4.78

82 (125)

SW does not support commissioning file

Name

SW does not support commissioning file

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

The software does not support the new

commissioning file loaded to the BTS.

Event type

Start

Unit status

Out of order

Effect

The BTS is not commissioned or

operational.

Reported alarms

7650 BASE STATION FAULTY

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

LED display

Stable red

Instructions

1. Check and correct the contents of the

commissioning file. Load the correct
commissioning file to the BTS.
2. Update the BTS software.

4.79

System frame clock signal missing

Name

System frame clock signal missing

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WCI

Meaning

The WAM does not receive a system

frame clock (SFCLK) from the WCI/WMC,
because of the transceiver circuit in the
WCI, the receiver circuit in the WAM, or
the system frame clock bus is faulty.

Event type

Start

Unit status

Degraded

Effect

Calls via the faulty sector(s) are not

possible.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red (WAM)

Instructions

1. Block/unblock the alarming unit (WAM).

This ensures that nothing unexpected
has happened in the unit start-up
phase.
2. If that does not help, replace the
alarming unit (WAM).

4.80

DN7095963
Issue 2-0 en

T-bus error
Name

T-bus error

Product

MetroSite

Detecting unit

WMC

# Nokia Corporation

83 (125)

MENU
BTS Alarm Descriptions

Fault source

WSP

Meaning

The WMC has detected parity or

synchronisation errors in the TX samples
of the incoming T-bus from the WSP unit.

Event type

Transient

Unit status

Working

Effect

The capacity drops.

The WTR and WSP capacity in the
subrack remains unused.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable green

Instructions

1. Check the WSP in the same subrack.

2. Check the alarm history. If the alarm
occurs frequently, replace the WMC or
WSP.

4.81

Telecom cell enabling or disabling failed

Name

Telecom cell enabling or disabling failed

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

LCR

Meaning

The cell enabling (the set-up of CPICH

and BCH) failed, or the cell disabling (the
release of common channels) failed. The
reason could be a hardware or a bus
problem, or a lack of DSP or ATM
resources.

Event type

Start / Cancel

Unit status

Working

Effect

The affected cell state remains

unchanged.

Reported alarms

7655 CELL NOTIFICATION

LED display

N/A

Instructions

1. Check the other active alarms if WSP

capacity has been decreased.
2. Check if there are enough WSP units.

84 (125)

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

4.82

Telecom configuration failure

Name

Telecom configuration failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSP, WTR, WPA/WMP

Meaning

A Telecom slave configurations or

registrations failure. A unit RNW
configuration failure. A Telecom RNW
reconfiguration failure. Or a WSP unit to
WAM allocation failure.

Event type

Start

Unit status

Out of order

Effect

The affected WAM unit is not operational.

In case of a WSP fault, the channel
capacity is lost and cell(s) may become
unavailable. In case of a WTR or WPA/
WMP, the associated cell(s) become
faulty.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (if unit is WAM, WSP)
7653 CELL FAULTY (TX/RX-WTR, WPA/
WMP with no redundancy)
7654 CELL OPERATION DEGRADED
(RX-WTR or WPA/WMP with redundancy)

4.83

DN7095963
Issue 2-0 en

LED display

Stable red

Instructions

1. Block/unblock the alarming unit. The

unit needs to be blocked/unblocked to
get it initialised/configured again if there
was an internal failure.

Timeout, commissioned resource not ready

Name

Timeout, commissioned resource not

ready

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
MetroSite 50

# Nokia Corporation

85 (125)

MENU
BTS Alarm Descriptions

Detecting unit

WAM

Fault source

WAM, WPA, WTR, WSM

Meaning

The faulty unit has not been configured or

initialised.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity is decreased.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (WAM)
7653 CELL FAULTY (WPA, TX WTR/
TRX)
7654 CELL OPERATION DEGRADED
(RX WTR/TRX)

4.84

86 (125)

LED display

Stable red

Instructions

Recommission the site.

Too many carriers allocated for LPA

Name

Too many carriers allocated for LPA

Product

Supreme; Optima;Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WPA/WMP

Meaning

Too many carriers have been allocated to

the WPA/WMP.

Event type

Start

Unit status

Out of order

Effect

The WPA/WMP remains unconfigured.

The affected cell stays inactive.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

Remove the additional carrier in the

Reconfiguration commissioning.

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

4.85

4.86

DN7095963
Issue 2-0 en

Traffic flow in a non-existent ATM connection

Name

Traffic flow in a non-existent ATM

connection

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, (AXC)

Meaning

Traffic flow in a non-existent ATM

connection, for example due to an
incorrect configuration.

Event type

Start / Cancel

Unit status

Degraded

Effect

The BTS capacity may be decreased.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Check and correct the ATM

configuration in the BTS, AXC and
RNC.

Transmission clock missing

Name

Transmission clock missing

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode

Detecting unit

WCI

Fault source

WCI, (AXU, IFU)

Meaning

The clock of the BTS, the WSC/WMC

unit, uses the Iub or the signal received
from an external clock as a clock
reference. The signal is routed through
the AXC and WCI to the WSC. This alarm
is generated if the WCI does not receive
the clock reference signal.

Event type

Start / Cancel

Unit status

Working

Effect

Tuning does not follow the external

reference.

# Nokia Corporation

87 (125)

MENU
BTS Alarm Descriptions

The BTS continues its operation with its

own oven oscillator.
The BTS can function properly for a few
days without an external reference, but
the network performance may start to
decrease gradually.
Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Check the other transmission-related

alarms, example: link breaks.
2. Check the AXC settings.
3. Check the transmission cabling.
4. Replace the WCI unit.

4.87

TX output power measurement fault

Name

TX output power measurement fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WTR, WPA/WMP/WOU

Meaning

The WTR or WPA/WMP/WOU output

power measurement has failed.

Event type

Start / Cancel

Unit status

Out of order

Effect

The gain control feature is lost and it may

generate interference to the network.
The NBAP common measurement
message is incorrect due to missing
measurement data from the WTR, WPA/
WMP/WOU or RF module.

Reported alarms

7653 CELL FAULTY (TX/RX-WTR, WPA/

WMP with no redundancy.)
7654 CELL OPERATION DEGRADED
(RX-WTR or WPA/WMP with
redundancy.)

LED display

Stable red

Instructions

88 (125)

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

1. Block/unblock the alarming unit. The

unit needs to be blocked/unblocked to
get it initialised/configured again if there
was an internal failure.
2. Check the units and the RF cabling
between the WPA/WMP/WOU and
WTR units (refer to the document
WCDMA BTS Troubleshooting
Instructions).

4.88

Unit autonomous reset as a recovery action

Name

Unit autonomous reset as a recovery

action

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSP, WAM, WTR

Meaning

There are problems in a unit. The BTS

tries to correct the situation by performing
a recovery reset to the faulty unit.

Event type

Transient

Unit status

Working

Effect

The faulty unit is reset.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable green

Instructions

Check the alarm history and other active

alarms of the unit.

Note
This alarm does not require any (special)
actions.

4.89

Unit blocked
Name

Unit blocked

Product

DN7095963
Issue 2-0 en

# Nokia Corporation

89 (125)

MENU
BTS Alarm Descriptions

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit

WAM

Fault source

Supreme: slave WAM, WTR, WPA, WSP,

WAF, WSC
MetroSite: WTR, WMP, WSP, WAF
Optima: slave WAM, WTR, WPA, WSP,
WAF, WSC
Triple-mode: slave WAM, WTR, WMP,
WSP, WAF
MetroSite 50: WTR, WMP, WSP, WAF
ARIO: WOU

Meaning

A unit is blocked with the BTS Site

Manager.
The purpose of the fault is to avoid
alarms that may rise during the unit
maintenance task.

Event type

Start / Cancel

Unit status

Out of order

Effect

The BTS does not send alarms related to

the blocked unit to the RNC. Alarm
sending to the BTS Site Manager is
always enabled. The alarm cancels are
always sent to the RNC.
It is not possible to establish phone calls
through the blocked unit.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (WAM, WSP)
7653 CELL FAULTY (TX/RX-WTR or
WAF (all TX/RX WAFs in a cell are
broken), WPA/WMP (one WPA/WMP in a
cell))
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in a cell), WPA/WMP (other working
WPA/WMP in a cell))

4.90

90 (125)

LED display

Stable red

Instructions

To cancel the alarm, unblock the unit.

Unit has lost connection to temperature sensor

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

4.91

DN7095963
Issue 2-0 en

Name

Unit has lost connection to temperature

sensor

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSP, WPS, WSC/WMC, WPA/

WMP, WTR, WFA

Meaning

The temperature sensor may be broken

or the temperature value from the
temperature sensor is unavailable,
unreliable or outside the defined limits.

Event type

Start / Cancel

Unit status

Working

Effect

Temperature control tries to stabilize the

temperature according to the correlated
temperature information from the adjacent
units.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable green

Instructions

Replace the alarming unit.

Unit initialization failure

Name

Unit initialization failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSP

Meaning

Connection to the WSP fails due to a

WSP internal failure.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity decreases, cell(s) may

remain down.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

# Nokia Corporation

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BTS Alarm Descriptions

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.92

Unit initialization failure

Name

Unit initialization failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSM, WSC/WMC, WAM, WTR, WSP,

WPA/WMP, (AXU)

Meaning

A unit or an IP address initialisation has

failed.

Event type

Start

Unit status

Out of order; Degraded

Effect

If the fault source is WSC/WMC, the BTS

is not operational. If the fault source is
AXU, connections to the RNC and BTS
are not working. If the fault source is
WAM, either the ATM or Telecom in that
unit is not working.

Reported alarms

7650 BASE STATION FAULTY (unit is

WSC (non redundant), WMC, master
WAM)
7651 BASE STATION OPERATION
DEGRADED (WAM, WSM, WSP,
redundant WSC available)
7653 CELL FAULTY (TX/RX-WTR, WPA/
WMP)
7654 CELL OPERATION DEGRADED
(RX-WTR)

LED display

Blinking red (WAM)

Stable red (other faulty units)

Instructions

1. Block/unblock the alarming unit.

2. Check if the non-commissioned WAM
is Master WAM. If so, this causes the
alarm. Check the alarm history to know
why WAMs switchover occurred.

92 (125)

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Alarms

3. If the WAM is the alarm source, check

the RNC IP address in the
commissioning file and modify the file if
needed. If that does not help, perform a
power-off reset.
4. If the previous step does not help,
replace the alarming unit.

4.93

Unit not supported by current BTS SW version

Name

Unit not supported by current BTS SW

version

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

All possible units.

Meaning

An unsupported unit was found in the

BTS. Typically this happens when a new
unit version is installed and there is an
older BTS SW in use that does not
support the new unit version.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity decreases.

Reported alarms

7650 BASE STATION FAULTY (O&M

master WAM, no redundant WSC, WMC,
WCI)
7651 BASE STATION OPERATION
DEGRADED (other WAM, WSP, WPS,
WPS_EXT, WPS_TR, WIC)
7652 BASE STATION NOTIFICATION (if
redundant WSC available, WID, BB_WFA,
TR_WFA, WFA WHX, WIB, WEA)
7653 CELL FAULTY (TX/RX-WTR or
WAF (all TX/RX WAFs in the cell are
broken), WSM_TR, WSM, WPA/WMP
(one WPA/WMP in the cell))
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in the cell), WPA/WMP (other
working WPA/WMP in the cell))

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LED display

Stable red

Instructions

Replace the unit or upgrade the BTS SW.

# Nokia Corporation

93 (125)

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BTS Alarm Descriptions

4.94

Unit SW download failed

Name

Unit SW download failed

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM (ATM SW), WSP (DSP SW), WSPC

(MCU SW), WPA (WPA SW)

Meaning

The software update to the unit or subunit

has failed.

Event type

Start

Unit status

Out of order

Effect

If the ATM SW update to an O&M master

WAM fails or the ATM Post fails, the BTS
is not operational.
If the ATM SW update to slave WAMs
fails or the ATM Post fails, the subrack is
not operational. If the DSP SW or WSPC
(MCU SW) update fails, the BTS capacity
drops. If the WPA SW update fails, the
cell is faulty. If the optical interface FPGA
SW update fails, communication to radio
modules does not work and the BTS is
not operational.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (WAM or WSP)
7653 CELL FAULTY (WPA (one WPA in
the cell))
7654 CELL OPERATION DEGRADED
(WPA (other working WPA in the cell))

LED display

Stable red

Instructions

1. Block/unblock the WSP.

2. If Step 1 does not help, replace the
alarming unit.
OR
Download the BTS SW again.

94 (125)

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4.95

Unit synchronization failed

Name

Unit synchronization failed

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSPC

Meaning

The WAM/WSPC synchronisation has

failed.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity possibly decreases.

Some cells may become disabled.

Reported alarms

7650 BASE STATION FAULTY (O&M

master WAM)
7651 BASE STATION OPERATION
DEGRADED (WSPC)

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.96

Unit temperature is high

Name

Unit temperature is high

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM, WSP, WPS, WSC/WMC

Meaning

The temperature of a unit exceeds the

threshold value.

Event type

Start / Cancel

Unit status

Working

Effect

The operation of the BTS possibly

decreases.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable green

Instructions

DN7095963
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95 (125)

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BTS Alarm Descriptions

Check the active fan alarms, and the

airflow of the BTS.

4.97

4.98

96 (125)

Unknown cabinet type

Name

Unknown cabinet type

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WAM

Meaning

The cabinet cannot be identified by its

product code (or object ID). The problem
is probably in the WID id.

Event type

Start

Unit status

Degraded

Effect

The BTS starts up as a previously

detected cabinet type. If the previous
cabinet type cannot be determined, the
BTS starts up as a Supreme cabinet.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Check the WID connection and replace

WID.

Unknown HW resource
Name

Unknown HW resource

Product

Supreme; Optima IBBU; Optima Compact

RF Extension; MetroSite; Triplemode;
MetroSite 50

Detecting unit

WAM

Fault source

All possible units according to the unit id.

Meaning

A unit cannot be identified by its product

code or by its physical device address
(object ID).

Event type

Start

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Alarms

Unit status

Out of order

Effect

The BTS capacity decreases.

Reported alarms

7650 BASE STATION FAULTY

7651 BASE STATION OPERATION
DEGRADED (WAM, WSP, WPS, WIC,
WSC, WMC, WCI, WID, WFA, WHX,
WIB, WEA)
7653 CELL FAULTY (TX/RX-WTR or
WAF (all TX/RX WAFs in cell are broken),
WSM, WPA/WMP (one WPA/WMP in
cell).)
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in cell), WPA/WMP (other working
WPA/WMP in cell).)

4.99

LED display

Blinking red

Instructions

Replace the alarming unit.

[User defined]
Name

[User defined]

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
MetroSite 50

Detecting unit

WEA

Fault source

WEA

Meaning

High or low voltage on the external alarm

line.
The user specifies the fault text during
commissioning.

DN7095963
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Event type

Start / Cancel

Unit status

Working

Effect

For example, with the intelligent

shutdown, the WPA/WMP and the local
cell resources are blocked to minimize the
power consumption. Therefore, the
battery backup can keep the AXU unit up
and running longer than the other BTS
units.

Reported alarms

7401 - 7424 (EAC1=7401, EAC2=7402

and so on)

LED display

N/A

# Nokia Corporation

97 (125)

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BTS Alarm Descriptions

Instructions

4.100

[User defined]

WAF low noise amplifier faulty

Name

WAF low noise amplifier faulty

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAF

Fault source

WAF

Meaning

One of the two RX preamplifiers (one in

the main branch and the other in the
diversity branch) is faulty. The LED
indicates the faulty unit.
MetroSite 50: One, some or all of the RX
preamplifiers (max 6) are faulty. The LED
indicates the faulty unit.

Event type

Start

Unit status

Out of order; Degraded

Effect

There are up to six antennas in a cell and

if one of the antennas is functioning, the
cell is operational. However, the cell and
RX performance are degraded.

Reported alarms

7653 CELL FAULTY (UltraSite, MetroSite,

Triple-mode: both branches are faulty.
MetroSite 50: all branches are faulty)
7654 CELL OPERATION DEGRADED
(UltraSite, MetroSite, Triple-mode: single
branch. MetroSite 50: one or more
branches)

LED display

Stable red

Instructions

1. Block/unblock the WAF unit. This is

most likely a HW fault, but blocking/
unblocking the unit ensures that before
a site visit.
2. If that does not help, replace the faulty
unit.

4.101

98 (125)

WAM SFN polling timeout

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Name

WAM SFN polling timeout

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WAM

Fault source

Slave WAM

Meaning

The slave WAM is not synchronised with

the master WAM.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity decreases. Cells may

become faulty.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

Note
After a WAM bloc/unblock, the BTS will be
restarted.
2. If that does not help, replace the
alarming unit.

4.102

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WCI baseband reference clock failure

Name

WCI baseband reference clock failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode

Detecting unit

WCI

Fault source

Master/Redundant WSC

Meaning

The master or redundant WSC does not

generate Baseband Reference Clock
(BRCLK) to the WCI because of an
internal failure or a clock driver failure in
the WSC unit.

Event type

Start / Cancel

Unit status

Out of order

Effect

If there is only one clock in the cabinet,

the BTS is not operational.

# Nokia Corporation

99 (125)

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BTS Alarm Descriptions

UltraSite: If there is an operating WSC in

the BTS, the redundant clock is brought
into operation in case the active clock
generates an alarm.
Reported alarms

7650 BASE STATION FAULTY (if both

WSCs are faulty)
7652 BASE STATION NOTIFICATION
(else)

LED display

N/A

Instructions

1. Block/unblock the active WSC unit.

2. Replace the WCI unit.
3. Replace both WSC units.

4.103

WEA power regulator fault

Name

WEA power regulator fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WEA

Fault source

WEA

Meaning

The WEA unit external interface

connectors are connected incorrectly, or
there is a shot circuit in the +5 VCD.

Event type

Start / Cancel

Unit status

Working

Effect

The external connectors are not

functioning.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Stable red

Instructions

1. Disconnect the external cables and

check whether the alarm disappears.
2. Check the external cables and
connection.
3. If the alarm does not disappear, check
the WEA and replace it if faulty.

100 (125)

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4.104

WIB unit AC line break fault

Name

WIB unit AC line break fault

Product

MetroSite

Detecting unit

WIB

Fault source

WIB, (AC Line)

Meaning

There is a mains break. The BTS power

supply is cut off.

Event type

Start / Cancel

Unit status

Working

Effect

The WIB starts to supply voltage to the

WPSM and continues the power supply
for 10 s.
If the mains power does not recover
during the 10 seconds, the BTS will shut
down due to the lack of power.

4.105

DN7095963
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Reported alarms

7650 BASE STATION FAULTY

LED display

Stable green

Instructions

Check the power supply to the BTS.

WIB unit battery failure

Name

WIB unit battery failure

Product

MetroSite

Detecting unit

WIB

Fault source

WIB

Meaning

WIB unit battery failure:

Several battery blocks (cells) are dead

and the back-up system is out of order.

Some of the battery blocks (cells)

reached an overcharge or a discharge
voltage in a stand-by condition.

The voltage of one cell is not

compatible with the other cell voltages.

Event type

Start / Cancel

Unit status

Degraded

Effect

The WIB does not work at all, or it cannot

supply sufficient power to the WPS.

Reported alarms

7652 BASE STATION NOTIFICATION

# Nokia Corporation

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BTS Alarm Descriptions

LED display

Blinking red

Instructions

1. Check the battery cablings and cell

voltage levels.
2. Replace the WIB unit or battery.

4.106

WIB unit battery temperature out of range

Name

WIB unit battery temperature out of range

Product

MetroSite

Detecting unit

WIB

Fault source

WIB

Meaning

Because the heater or heater control unit

does not work correctly, the temperature
measured inside the unit is out of normal
temperature range.

Event type

Start / Cancel

Unit status

Working

Effect

If the WIB is still used, the battery will run

out much sooner than expected.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Blinking red (WIB)

Instructions

1. Check the temperature of the battery

space.
2. Check the battery temperature sensor.

4.107

102 (125)

WIB unit power back-up time alarm

Name

WIB unit power back-up time alarm

Product

MetroSite

Detecting unit

WIB

Fault source

WIB

Meaning

The WIB cannot supply nominal power for

10 seconds and/or the estimated battery
life is 26 weeks or less.

Event type

Start / Cancel

Unit status

Degraded

# Nokia Corporation

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Alarms

Effect

If the WIB is still used, the battery runs

out as shown in the Remaining Battery
Life Indicator.
If the battery life has ended, the "WIB unit
battery failure" alarm is generated.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Blinking red (WIB, battery life still left)

Stable red (WIB, no battery left)

Instructions

4.108

Replace the WIB unit.

WMC oven oscillator fault

Name

WMC oven oscillator fault

Product

MetroSite

Detecting unit

WAM

Fault source

WMC

Meaning

The oven oscillator adjusting area is

reaching its limit value. The alarm is
activated if the WMC tunes the oven
oscillator so that the DAC word
(parameter to control the oven oscillator
output frequency) value becomes lower
than 205 or greater than 3891 (5% of the
total adjustment area). The range for the
DAC word is 0 - 4095. The cause of the
alarm can be:
.

The Iub reference frequency has been

incorrect for a long time (up to several
days) due to a fault in the transmission
network synchronisation (which in turn
is caused by an equipment fault or a
setting error).
Before activating this alarm, the alarm
7652 BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' may have
been active.

DN7095963
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# Nokia Corporation

If the BTS-integrated transport part

receives the synchronisation
information via the 2.048 MHz
synchronisation input (external clock
source), the alarm situation may be

103 (125)

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BTS Alarm Descriptions

caused by a fault in that signal. In that

case the alarm behaviour notifications
listed with the Iub signal (see above)
are also valid here.
.

The fast tuning action of the BTS

master clock may have been executed
without checking if the reference signal
is correct or not. If the reference signal
is incorrect during the fast tuning
execution, it may result in adjusting the
BTS master clock frequency far from
the nominal value, which causes
serious problems in the network
performance.

There is an equipment fault in the BTS.

Due to the oven oscillator (OCXO)

aging inside the WSC unit, the unit may
be approaching the end of its lifetime. In
such a case, after the alarm activation,
the DAC value is quite stable, while in
the other fault cases it may be very
unstable or at the edge of the
adjustment area (0 or 4095).
Note that if the alarm 7651 BASE
STATION OPERATION DEGRADED:
'WMC oven oscillator fault' becomes
active, it may cause the alarm 7652
BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' to cancel.

104 (125)

Event type

Start / Cancel

Unit status

Degraded

Effect

The severity of the fault depends on the

situation:
.

If the WMC unit (OCXO) is approaching

the end of its lifetime but the reference
frequency is still correct, the BTS and
system performance may be normal for
months or even one year after the
alarm activation (given that the DAC is
not at the edge of the adjustment area).

The other faults may cause the BTS

and system performance to collapse
due to an incorrect air interface
frequency.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable green

Instructions

Background information:

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Alarms

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BTS Alarm Descriptions

Note
The fast tuning should only be used in case
the Iub reference signal is known to be a
good one. Otherwise the BTS frequency
may be tuned into a totally incorrect value,
causing serious problems in the network
performance.

4.109

4.110

106 (125)

WPA power level changed

Name

WPA power level changed

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WAM

Fault source

WPA

Meaning

The power level of a replaced WPA unit

differs from the original WPA unit.

Event type

Start / Cancel

Unit status

Out of order

Effect

The capacity drops. Cell(s) may remain

down.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

If the WPA is accidentally changed to a

different power level type of WPA, replace
the WPA unit to the correct power level
type of WPA.

WSC oven oscillator fault

Name

WSC oven oscillator fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode

# Nokia Corporation

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DN7095963
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Detecting unit

WSC

Fault source

WSC

Meaning

The oven oscillator adjusting area is

reaching its limit value. The alarm is
activated if the WSC tunes the oven
oscillator so that the DAC word
(parameter to control the oven oscillator
output frequency) value becomes lower
than 205 or greater than 3891 (5% of the
total adjustment area). The range for the
DAC word is 0 - 4095. The cause of the
alarm can be:

# Nokia Corporation

The Iub reference frequency has been

incorrect for a long time (up to several
days) due to a fault in the transmission
network synchronisation (which in turn
is caused by an equipment fault or a
setting error). Before activating this
alarm, the alarm 7652 BASE STATION
NOTIFICATION: 'Difference between
BTS master clock and reference
frequency' may have been active.

If the BTS integrated transport part

receives the synchronisation
information via the 2.048 MHz
synchronisation input (external clock
source), the alarm situation may be
caused by a fault in that signal. In that
case the alarm behaviour notifications
listed with the Iub signal (see above)
are also valid in this case.

The fast tuning action of the BTS

There is an equipment fault in the BTS.

Due to the oven oscillator (OCXO)

aging inside the WSC unit, the unit may
be approaching the end of its lifetime. In
such case, after the alarm activation,
the DAC value is quite stable, whereas
in the other fault cases it may be very
unstable or at the edge of the
adjustment area (0 or 4095).

107 (125)

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BTS Alarm Descriptions

Note that if the alarm 7651 BASE

STATION OPERATION DEGRADED:
'WSC oven oscillator fault' becomes
active, it may cause the alarm 7652
BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' to cancel.
Event type

Start / Cancel

Unit status

Degraded

Effect

The severity of the fault depends on the

situation:

Reported alarms

If the WSC unit (OCXO) is approaching

the end of its lifetime but the reference
frequency is still correct, the BTS and
system performance may be normal for
months or even a year after the alarm
activation (if the DAC word is not at the
edge of the adjustment area).

The other faults may cause the BTS

and system performance to collapse
due to incorrect air interface frequency.

7651 BASE STATION OPERATION

DEGRADED (WMC or only one WSC)
7652 BASE STATION NOTIFICATION (if
redundant WSC available)

LED display

Stable red (WSC)

Instructions

Background information:
The principle is that in a mobile network,
the synchronisation goes from MSC =>
RNC => BTS. But in reality that chain
might be broken somewhere and, for
example, when using leased lines, the
BTS may take the reference
synchronisation from the transmission
network of another operator. This does
not harm the system if also the
synchronisation of the leased line service
provider is accurate/stable enough. The
BTS uses the incoming synchronisation
signal as a reference for the Air interface,
the accuracy requirement of which is set
by 3GPP.
1. In case of fault in the transmission
network synchronisation, the network
synchronisation must be corrected. The
long-term accuracy of the Iub signal
must be 0.015 ppm or better.
2. In case of BTS equipment fault, the
location may be:
a. Transport part

108 (125)

# Nokia Corporation

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First check the alarms of the

AXC node with the AXC
Manager and act accordingly.

If there are no alarms, check the

AXC synchronisation settings.

b. WSC unit
.

If both the Iub reference signal

accuracy and the AXC node are
in order but the WSC unit is still
alarming, run the fast tuning
procedure with the BTS Site
Manager.

If there is no cure in a few

minutes, reset the site.

If that does not help, replace the

WSC unit.
Note: In case the BTS is
equipped with two WSCs, the
redundant unit takes over the
operation of the faulty unit. But if
the fault situation is caused by
an incorrect reference signal,
both the WSC units may start
alarming sooner or later.

3. After the fault situation has been

cleared, the BTS master clock may also
require tuning, because the BTS
master clock adjustment is quite slow.
The tuning may be done:
.

Manually, by changing the DAC

word (during a site visit).

Or with fast tuning, by which the

BTS master clock is tuned in a few
minutes automatically near the Iub
reference (normal tuning takes care
of the fine tuning).
Note, however, that the fast tuning
should only be used in case the Iub
reference signal is known to be a
good one. Otherwise the BTS
frequency may be tuned into a
totally incorrect value, causing
serious problems in the network
performance.

4.111

WSC phase difference jammed to zero reading

Name

DN7095963
Issue 2-0 en

# Nokia Corporation

109 (125)

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BTS Alarm Descriptions

WSC phase difference jammed to zero

reading
Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSC, WMC

Meaning

The WSC phase measurement is jammed

and the tuning operation is degraded.
The problem can be caused by a WSC
fault or a too fast frequency change on
the Iub.

Event type

Start / Cancel

Unit status

Degraded

Effect

The BTS master clock (OCXO) is in the

hold-over mode because it cannot use the
synchronisation reference information.
The BTS air interface stability is not
affected, but the accuracy starts to drift
slowly. It may take even several weeks
before the BTS/RAN operations start to
be affected.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED (WMC or only one WSC)
7652 BASE STATION NOTIFICATION (if
redundant WSC available)

LED display

Blinking red (WCS)

Instructions

1. If the basic accuracy of the Iub signal is

in order but there is too much instability
(the jitter/wander is outside the
acceptable limits), the synchronisation
of the transmission network must be
corrected. The limits for the jitter/
wander are defined in the ITU-T G.823.
No actions on the BTS are needed.
2. Reset the site and wait about 10
minutes.
3. Try a power-on reset. If the alarm
reappears, replace the unit.
If the alarm reappears during the next
few weeks or the clock seems unstable,
replace the unit.
Background information:
The principle in the mobile network is that
the synchronisation goes from MSC =>
RNC => BTS. But in reality that chain
might be broken somewhere and, for

110 (125)

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Alarms

example, when using leased lines the

BTS may take the reference
synchronisation from the transmission
network of another operator. This does
not harm the system if also the
synchronisation of the leased line service
provider is accurate/stable enough. The
BTS uses the incoming synchronisation
signal as a reference for the Air interface,
the accuracy requirement of which is set
by 3GPP.

4.112

WSC switch unsuccessful

Name

WSC switch unsuccessful

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode

Detecting unit

WAM

Fault source

Redundant WSC

Meaning

The WSC recovery switch over failed.

Event type

Start

Unit status

Working

Effect

The BTS is not operational because the

active WSC was removed or it is faulty
and the recovery switch was
unsuccessful. There is no working WSC
unit and the synchronisation does not
work.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

Green

Instructions

1. Fast tune the active unit.

2. Block/unblock the alarming unit. This
may cause a BTS reset.

4.113

DN7095963
Issue 2-0 en

WSC/WMC transmission clock missing

Name

WSC/WMC transmission clock missing

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

# Nokia Corporation

111 (125)

MENU
BTS Alarm Descriptions

Detecting unit

WSC/WMC

Fault source

WSC/WMC

Meaning

The clock of the BTS, the WSC/WMC

Event type

Start / Cancel

Unit status

Degraded

Effect

Tuning does not follow the external

reference.
The BTS continues its operation with its
own oven oscillator.
The BTS can function properly for a few
days without an external reference, but
the network performance may start to
decrease gradually.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red (set by the WSC/WMC itself)

Instructions

1. Check the other transmission-related

alarms, example, link-breaks.
2. Check the AXC settings.
3. Check the transmission cablings.
4. Replace the WCI unit.

4.114

WSMA ST-bus error

Name

WSMA ST-bus error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode

Detecting unit

WSM

Fault source

Alarming WSM, (cable)

Triple-mode: WTR (cable)

Meaning

112 (125)

# Nokia Corporation

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MENU
Alarms

The TX signal is transported from the

WSP unit to all WTR units via the WSMs.
The WSM units in different subracks are
connected to each other via the ST
buses. This alarm is generated when the
WSM unit detects errors in the incoming
ST bus from the adjacent WSM unit.
The reason for the failure is the cable
between the WSM front panels or the
WSM units indicated in the alarm.
Event type

Transient

Unit status

Working

Effect

The capacity drops. The cell is lost.

Reported alarms

7652 BASE STATION NOTIFICATION

LED display

N/A

Instructions

1. Run the WCDMA BTS loop test.

2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.

4.115

WSMA T-bus error

Name

WSMA T-bus error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WSM

Fault source

WSP

Meaning

The signal is transported from the WSP

unit to the WTR unit via the WSM. This
alarm is generated when the WSM unit
detects errors in the incoming T-bus from
the WSP unit.
The reason for the failure is probably the
WSP or WSM unit. The unit may have
been installed incorrectly or the backplane
cabling is faulty.

DN7095963
Issue 2-0 en

Event type

Transient

Unit status

Working

Effect

The capacity drops.

# Nokia Corporation

113 (125)

MENU
BTS Alarm Descriptions

The WTR and WSP capacity in the

subrack remains unused.
Reported alarms

7652 BASE STATION NOTIFICATION

LED display

N/A

Instructions

1. Replace the units indicated in the alarm

one by one and check whether the
problem is cleared.
Refer to the document WCDMA BTS
Troubleshooting Instructions.

4.116

WSMB does not receive frame clock

Name

WSMB does not receive frame clock

Product

Supreme; Optima; Triplemode

Detecting unit

WSMB

Fault source

WCI

Meaning

The WSMB does not receive the System

Frame Clock (SFCLK) correctly from the
WCI unit.
This fault may appear, if the only clock
unit (WSC) is removed.

Event type

Start / Cancel

Unit status

Degraded

Effect

The BTS capacity is degraded.

The WTR and WSP capacity in the
subrack is not used.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Block/unblock the alarming WSM.

Note
This will cause BTS reset.
2. Replace the WCI unit and check
whether the alarm is cleared.
3. Check the backplane cables and
connectors.

114 (125)

# Nokia Corporation

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Alarms

4.117

WSMB RR-bus error

Name

WSMB RR-bus error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode;
MetroSite 50

Detecting unit

WSMB/WMC

Fault source

WTR

Meaning

The signal is transported from the WTR to

the WSP via the WSM. This alarm is
generated when the WSM/WMC unit
detects errors in the incoming RR bus
from the WTR unit.
The reason for the failure is probably the
WTR or WSMB/WMC unit. The unit may
have been installed incorrectly or the
backplane cabling is faulty.

Event type

Start

Unit status

Out of order

Effect

The capacity drops. The cell is lost. In

most cases, this generates an R bus error
alarm and the cell is blocked.

Reported alarms

7653 CELL FAULTY (TX/RX-WTR)

7654 CELL OPERATION DEGRADED
(RX-WTR)

LED display

Stable red

Instructions

1. Run the WCDMA BTS loop test.

2. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared.
3. Check the backplane cables and
connectors. Refer to the document
WCDMA BTS Troubleshooting
Instructions.

4.118

DN7095963
Issue 2-0 en

WSMB SR-bus error

Name

WSMB SR-bus error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode

Detecting unit

WSM

Fault source

Adjacent/alarming WSM, (cable)

# Nokia Corporation

115 (125)

MENU
BTS Alarm Descriptions

Triple-mode: WTR (cable)

Meaning

UltraSite:
The RX signal is transported from the
WTR unit to all WSP units via the WSMs.
The WSM units in different subracks are
connected to each other via the SR
buses. This alarm is generated, when the
WSM unit detects errors in the incoming
SR bus from the adjacent WSM unit. The
reason for the failure is the cable between
the WSM front panels or the WSM units
indicated in the alarm.
Triple-mode:
The RX signal is transported from the
WTR30 and WRT20 units (connected to
the SR bus) to the WSP units via the SR
bus. This alarm is generated, when the
WSM detects errors in the incoming SR
bus from the WTR unit.
The reason for the failure is the WSM or
WTR unit or the cable between the WSM
front panel and the backplane.

Event type

Start

Unit status

Degraded

Effect

The capacity drops. The cell is lost. In the

most cases, this generates an R bus error
alarm and the cell is blocked.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Run the WCDMA BTS loop test.

2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.

4.119

116 (125)

WSMB ST-bus error

Name

WSMB ST-bus error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode

Detecting unit

WSM

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

Fault source

Alarming WSM, (cable)

Triple-mode: WTR (cable)

Meaning

The TX signal is transported from the

Event type

Start

Unit status

Degraded

Effect

The capacity drops. The cell is lost.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Blinking red

Instructions

1. Run the WCDMA BTS loop test.

2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.

4.120

WSMB T-bus error

Name

WSMB T-bus error

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; Triplemode;
MetroSite 50

Detecting unit

WSM/WMC

Fault source

WSP

Meaning

The signal is transported from the WSP

DN7095963
Issue 2-0 en

# Nokia Corporation

117 (125)

MENU
BTS Alarm Descriptions

Event type

Start

Unit status

Out of order

Effect

The BTS capacity is decreased.

The WTR and WSP capacity in the
subrack remains unused.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Run the WCDMA BTS loop test.

2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.

4.121

118 (125)

WSP PCI-bus failure

Name

WSP PCI-bus failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WSPC

Fault source

WSPC

Meaning

There is a fault in the internal WSP PCI

bus target (DSP) connections. Some of
the WSP DSP processors may be broken
and out of use.

Event type

Start

Unit status

Out of order

Effect

The WSP unit resources are not

available. The BTS capacity decreases.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

Replace the alarming unit.

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

4.122

WSP unit internal failure

Name

WSP unit internal failure

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WAM

Fault source

WSP

Meaning

The WAM and WSP are not

synchronised.

Event type

Start

Unit status

Out of order

Effect

The BTS capacity decreases.

Reported alarms

7651 BASE STATION OPERATION

DEGRADED

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.123

WTR internal clock faulty

Name

WTR internal clock faulty

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WTR

Fault source

WTR

Meaning

The WTR internal system clock is

missing. This can be caused by a missing
or bad quality reference clock signal from
the WSC, or a WTR unit HW failure. The
transmitted and received frequencies are
incorrect.

Event type

Start

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY (TX/RX-TRX)

7654 CELL OPERATION DEGRADED
(RX-TRX)

DN7095963
Issue 2-0 en

# Nokia Corporation

119 (125)

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BTS Alarm Descriptions

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.
3. Check the backplane cables and
connectors.

4.124

WTR internal clock faulty

Name

WTR internal clock faulty

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WTR

Fault source

WTR

Meaning

The WTR VCXO PLL is not locked. This

can be caused by a missing or bad
quality reference clock signal from the
WSC or a WTR unit HW failure. The
transmitted and received frequencies are
incorrect.

Event type

Start

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY (TX/RX-WTR)

7654 CELL OPERATION DEGRADED
(RX-WTR)

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.
3. Check the backplane cables and
connectors.

4.125

120 (125)

WTR local oscillator not locked

Name

WTR local oscillator not locked

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

Detecting unit

WTRB

Fault source

WTRB

Meaning

The TX IF synthesizer (common to both

TX chains) cannot lock to the defined
frequency.

Event type

Start / Cancel

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY (TX-WTR)

7654 CELL DEGRADED (RX-WTR)

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.126

WTR loop synthesizer not locked

Name

WTR loop synthesizer not locked

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WTR

Fault source

WTR

Meaning

The RF loop does not function. The

transmitter output signal is not downconverted to the receiver frequency.

Event type

Start / Cancel

Unit status

Working

Effect

The RF loop tests do not function. The

normal RX and TX functionality of the
WTR can continue undisturbed.

Reported alarms

7655 CELL NOTIFICATION

LED display

Stable green

Instructions

1. Try to perform the loop test again.

2. Block/unblock the alarming unit.
3. Replace the alarming unit.

DN7095963
Issue 2-0 en

# Nokia Corporation

121 (125)

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BTS Alarm Descriptions

4.127

WTR output power decreased

Name

WTR output power decreased

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WTR

Fault source

WTR

Meaning

The TX1 RF and/or TX2 RF signal level

of the main RF output is lower than the
predetermined level.

Event type

Start

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.128

WTR output power fault

Name

WTR output power fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WTRB

Fault source

WTRB

Meaning

An amplifier stage is out of order in the

TX chain. The TX is out of order and
needs to be shut down. The downlink
transmission of the TX must be stopped.

Event type

Start

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

122 (125)

# Nokia Corporation

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Alarms

4.129

WTR power supply voltage fault

Name

WTR power supply voltage fault

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode

Detecting unit

WTRA

Fault source

WTRA

Meaning

There is a fault in the power feed or RF

cabling, or there is external interference.
One or more critical power supply
voltages or BIAS currents are outside the
allowed range.

Event type

Start / Cancel

Unit status

Out of order

Effect

The WTR does not transmit.

One or both of the WTR receivers are not
receiving. If either of the receivers is
receiving, the cell is operational, but the
cell performance is degraded due to a
missing diversity receiver.

Reported alarms

7653 CELL FAULTY (TX/RX-TRX)

7654 CELL OPERATION DEGRADED
(RX-TRX)

LED display

Stable red

Instructions

1. Block/unblock the WTR unit belonging

to the alarming cell.
2. Block/unblock the WAF unit belonging
to the alarming cell.
3. Check the RF cabling, connectors,
WTR backplane connectors, external
devices in the antenna line (for
example, MHAs), and external
interference of RX band (with a
spectrum analyser). Refer to the
document WCDMA BTS
Troubleshooting Instructions.

4.130

WTR RT-bus fault

Name

WTR RT-bus fault

Product

DN7095963
Issue 2-0 en

# Nokia Corporation

123 (125)

MENU
BTS Alarm Descriptions

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit

WTR

Fault source

WTR

Meaning

The bus clock signal is corrupted or

missing in the RT bus. The signal
frequency should be exactly half of the
system clock frequency.

Event type

Start / Cancel

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY (TX/RX-TRX)

7654 CELL OPERATION DEGRADED
(RX-TRX)

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Check the WSM, WSP and WTR.

Note
The problem can be in the unit connector or
backplane cablings.

4.131

124 (125)

WTR synthesizer is not locked

Name

WTR synthesizer is not locked

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WTR

Fault source

WTR

Meaning

The TX & RX RF synthesizer or the RX

IF synthesizer is not locked (or the RF
synthesizer buffer amplifier is faulty). The
output frequency of the transmitter can be
wrong or missing, or the receiver might
receive a wrong frequency or is not
receiving.

Event type

Start

Unit status

Out of order; Degraded

# Nokia Corporation

DN7095963
Issue 2-0 en

MENU
Alarms

Effect

The WTR cannot transmit and/or receive

anything depending on which synthesizer
(TX/RX) is faulty.

Reported alarms

7653 CELL FAULTY (TX/RX-TRX)

7654 CELL OPERATION DEGRADED
(RX-TRX)
7655 CELL NOTIFICATION (RX-TRX)

LED display

Stable red

Instructions

1. Block/unblock the alarming unit.

2. Replace the alarming unit.

4.132

WTR temperature is high

Name

WTR temperature is high

Product

Supreme; Optima; Optima IBBU; Optima

Compact RF Extension; MetroSite;
Triplemode; MetroSite 50

Detecting unit

WTR

Fault source

WTR

Meaning

The internal temperature of the WTR is

dangerously high.

Event type

Start / Cancel

Unit status

Out of order

Effect

The related cells are disabled.

Reported alarms

7653 CELL FAULTY (TX/RX-WTR)

7654 CELL OPERATION DEGRADED
(RX-WTR)

LED display

Stable red

Instructions

1. Check the other active temperature or

cooling fan-related alarms.
2. If no reason can be found, the sensor is
probably broken. Replace the unit.

DN7095963
Issue 2-0 en

# Nokia Corporation

125 (125)

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WCDMA BTS Alarm Descriptions

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WCDMA BTS Alarm Descriptions

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Nokia WCDMA Base Station

BTS Alarm Descriptions

BTS SW WN3.0 ED1

About this document 7

Nokia UltraSite and MetroSite WCDMA BTS alarm table 25

TX output power measurement fault 88

About this document

Instructions for solving problems

Blocking and locking

Identifying faulty units

7652 *: reported severity

Suppl info field: fault name

Diag info field:

number of the rack where the plug-in unit is located

Specifies the rack of the cabinet and separates BB and RF

Optima Compact Outdoor (WREB) cabinet

Optima Compact IBBU cabinet

Optima Compact RF extension cabinet

Fan mapping in Supreme cabinet

Fan mapping in Optima Compact Outdoor (WREB) cabinet

Fan mapping in Optima Compact IBBU cabinet

Fan mapping in Optima Compact RF extension cabinet

Fan mapping in Triple-mode cabinet

Fan mapping in MetroSite cabinet

Fan mapping in MetroSite 50 cabinet

Nokia UltraSite and MetroSite WCDMA

Description of the fields in the alarm table

The name of the fault.

The name of the product in question.

The unit that detects the fault.

The equipment suspected to be faulty (sub-unit in parentheses).

A description of the fault situation.

The options are:

Event type alarms can be seen in the RNC in 'Alarm History'

Notification type alarm

'Event' alarm is not cancelled, because it is never active

Alarm, a fault situation

Recovery actions depend on the reported severity

Faults can be in a start or cancel state

The options are:

The unit does not work

Description of the fields in the alarm table (cont.)

The main functions of the unit work, but not all

All functions are working, but some trouble has been

7650 BASE STATION FAULTY

Start, disables all cells

Cancel, causes a site reset

7651 BASE STATION OPERATION DEGRADED

7652 BASE STATION NOTIFICATION

7653 CELL FAULTY

Start, the affected cell state is set disabled

Cancel, the affected cell state is set enabled

7654 CELL OPERATION DEGRADED

7655 CELL NOTIFICATION

Unit in self-heating state or software downloading

Describes the actions required to clear the alarm.

Active clock tuning fault

Active clock tuning fault

Supreme; Optima; MetroSite; Triplemode

Active WSC, WMC

Phase measurement cannot be performed

If there is only one WSC or both the

7651 BASE STATION OPERATION

1. 1. Fast tuning (refer to BTS Manager/

Note that because of a fault situation in

Antenna# connection fault

Antenna# connection fault

Supreme; Optima; Optima IBBU; Optima

The Bias-T has detected that the reflected

The cell is out of use.

7653 CELL FAULTY (all TX/RX-BTUs in

1. Check the Bias-T and MHA

a. Check the voltage (refer to

ATM, A2EA configuration error

ATM, A2EA configuration error