KX-TDA100D: User Manual

User Manual
Hybrid IP-PBX
Model No.
KX-TDA100D
Thank you for purchasing a Panasonic Hybrid IP-PBX.

Please read this manual carefully before using this product and save this manual for future use.
KX-TDA100D: PDMPR Software File Version 5.1000 or later
Feature Highlights
Feature Highlights
IP Communication
Easy Operation
This PBX supports IP communication using

a variety of IP telephones, such as the
KX-NT300 series with Bluetooth wireless
headsets.
If you are using a certain Panasonic telephone

that is equipped with a Navigator Key and a
display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
IP Proprietary
Telephone
ENTER
Navigator Key
IP Softphone
Consult your dealer
Message/Ringer Lamp
1.1 Before Operating the Telephones

(Page 16)
Wireless System
Built-in Simplified Voice Message
This PBX optionally supports a Portable Station

(PS) system. PSs can be used in the PBX
with other wired telephones.
You can set incoming calls to be redirected

to your message box to let callers leave voice
messages when you are unable to answer
the phone.
Hello, this
is 204. Please
leave your
message.
1.8.11 Using Your PS in Parallel with a Wired

Telephone (Wireless XDP Parallel Mode)
(Page 135)
1.6.2 Using Voice Messaging (Built-in

Simplified Voice Message [SVM]) (Page 100)
Voice Mail Integration
Call Centre
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be
received. One extension can act as the supervisor,
and monitor other group members.
ICD
You can forward your calls to a voice

processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Group 01
Message
Customers
ICD
Group 02
1.9 Utilising the Call Centre (Page 137)
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Message
Queuing
1.10.5 If a Voice Processing System is

Connected (Page 149)
Message
Message
Feature Highlights
PC Phone/PC Console
This PBX supports the PC Phone/PC Console
when your PC is connected to certain Panasonic
telephones via USB interface. The PC Phone/
PC Console provides advanced control and
monitoring of your PBX.
Call Record
(Station Message Detail Recording)
This PBX can record or print out call
information: date, time, extension no., dialled
no., duration, etc.
Date
Time
Ext
01/02/02 10:03AM 1230

01/02/02 11:07AM 2230
PC
Consult your dealer
Consult your dealer
In This Manual,
The following abbreviations are used:
Display PT Proprietary Telephone with a Display

DPT Digital Proprietary Telephone
IP-PT IP Proprietary Telephone
PS Portable Station
PT Proprietary Telephone
SLT Single Line Telephone
The suffix of each model number is omitted.
The following icons are used frequently.
!!
Hints
Conditions
Notice
Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
interoperability and compatibility with all devices and systems connected to this product
proper operation and compatibility with services provided by telecommunications companies over
connected networks
NOTES
Some optional hardware, software, and features are not available in some countries/areas. Please consult
your certified Panasonic dealer for more information.
This manual provides basic information on how you can access commonly used PBX functions with
proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and DSS Consoles.
For detailed information about each feature or setting, consult your dealer.
In this manual, several kinds of PTs appear, as follows:
IP Proprietary Telephone (IP-PT)
Digital Proprietary Telephone (DPT)
Proprietary Telephone with a Display (Display PT)
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Feature Highlights
"PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports specific PTs,
such as IP-PTs, the available telephone types are clearly indicated.
IP-PTs may become busy and you may not be able to make or receive calls, depending on the network
status.
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, consult your dealer.
Product specifications are subject to change without notice.
User Manual
Feature Highlights
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING
This notice means that misuse could result in death or serious injury.
CAUTION
This notice means that misuse could result in injury or damage to

property.
Trademarks
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Panasonic Corporation is under licence.

All other trademarks identified herein are the property of their respective owners.
User Manual
Important Safety Instructions
Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and injury to persons, including the following:
Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS
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Important Information
SAVE THESE INSTRUCTIONS
WARNING
SAFETY REQUIREMENTS
For All Telephone Equipment
The product must only be installed and serviced by qualified service personnel. The product should be
used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or
modification can cause a fire, electric shock, or damage to the product.
Do not allow rain to fall on the product or expose the product to moisture. Do not let water, oils, or other
liquids to splash onto the product. Such conditions can lead to fire or electric shock, and may impair the
performance of the product.
Follow all warnings and instructions marked on the product.
Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause
injury or damage to the product.
Products that require a power source should only be connected to the type of electrical power supply
specified on the product label. If you are not sure of the type of power supply to your home, consult your
dealer or local power company.
For safety purposes some products are equipped with an earthed plug. If you do not have an earthed outlet,
please have one installed. Do not bypass this safety feature by tampering with the plug.
Do not allow anything to rest on the power cord. Do not locate the product where the power cord may be
stepped on or tripped on.
Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets
or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds
their rated capacity, they emit large amounts of heat, which could cause a fire.
Regularly clean dust off of all equipment. Excessive amounts of dust can lead to fire or electric shock, and
may impair the performance of the product.
Unplug the product from the wall outlet and contact your dealer in the following cases:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate according to the operating instructions. Adjust only the controls that are
explained in the operating instructions. Improper adjustment of other controls may result in damage
and may require service by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If product performance deteriorates.
For the PBX
If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return
the unit to your dealer.
Unplug the unit(s) from the AC outlet if the system emits smoke, an abnormal smell or makes unusual
noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an
authorised Panasonic Factory Service Centre.
This unit is equipped with an earthed plug. For safety reasons this plug must only be connected to an
earthed outlet that has been installed according to applicable regulations.
Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out
parts that could result in a fire or electric shock.
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Do not dispose of batteries in a fire, as they may explode. Dispose according to local regulations.
CAUTION
SAFETY REQUIREMENTS
The product should be kept free of dust, moisture, high temperature (more than 40 C), and vibration, and
should not be exposed to direct sunlight.
Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or
aerosol cleaners.
For the PBX
When relocating the equipment, first disconnect the telecom connection before disconnecting the power
connection. When the unit is installed in the new location, reconnect the power first, and then reconnect
the telecom connection.
The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near
the equipment and is easily accessible.
Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it
from overheating, these openings must not be blocked or covered. The openings should never be blocked
by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never
be placed near or over a radiator or other heat source. This product should not be placed in a sealed
environment unless proper ventilation is provided.
When this product is no longer in use, make sure to detach it from the wall.
To protect this unit from static electricity, do not touch any external connectors of the unit.
SECURITY REQUIREMENTS
In order to use the PBX safely and correctly the Security Requirements below must be observed. Failure to do
so may result in:
Loss, leakage, falsification or theft of user information.
Illegal use of the PBX by a third party.
Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
1. Information stored on the SD Memory Card:
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal
Identification Numbers (PINs), etc.
2. Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
Requirements
1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be
easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorised access
to prevent data leakage.
2. Always make backups of data stored on the SD Memory Card. For details, consult your dealer.
3. To prevent illegal access from the Internet, activate a Firewall.
4. To avoid unauthorised access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Selecting a complex, random password that cannot be easily guessed.
c. Changing your password regularly.
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5. Perform the following when sending the PBX for repair or handing it over to a third party.
a. Make a backup of data stored on the SD Memory Card.
b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.
7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that
information becomes the responsibility of the customer. Before disposing of the PC or other external device,
ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically
unusable.
Notice
SAFETY REQUIREMENTS
Read and understand all instructions.
For the PBX
Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent
lamps, motors, and televisions. These noise sources can interfere with the performance of the PBX.
If you are having problems making calls to outside destinations, follow this procedure to test the outside
lines:
1. Disconnect the PBX from all outside lines.
2. Connect known working single line telephones (SLTs) to those outside lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
outside lines until it has been serviced by an authorised Panasonic Factory Service Centre.
Notes
SAFETY REQUIREMENTS
Never attempt to insert wires, pins, etc. into the vents or holes of the product.
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Attention
Attention
When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
For users of PC Phone (Free Licence Version) shipped with KX-DT301/KX-T7601 USB Module:
All features of the PC Phone software are available for 90 days from the date of installation.
After this period expires, the following buttons on the Operation Screen will become unavailable:
Recording
TAM
Voice Memo
Text Memo
Speed
To continue using any of the corresponding features after the trial period, please purchase KX-TDA0350
(PC Phone, 5 licences).
For users in the European Union only

Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean that
used electrical and electronic products and batteries should not be mixed with general
household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take
them to applicable collection points, in accordance with your national legislation and the
Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable
resources and prevent any potential negative effects on human health and the environment
which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please
contact your local municipality, your waste disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national
legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries outside the European Union
These symbols are only valid in the European Union. If you wish to discard these items,
please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):

This symbol might be used in combination with a chemical symbol. In this case it complies
with the requirement set by the Directive for the chemical involved.
10
User Manual
Table of Contents
Table of Contents
1 Operation ................................................................................................15
1.1
1.1.1
1.2
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.2.6
1.2.7
1.2.8
1.2.9
1.3
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
1.3.6
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
1.4.8
1.5
1.5.1
1.6
1.6.1
1.6.2
1.6.3
1.6.4
1.7
1.7.1
1.7.2
1.7.3
1.8
1.8.1
1.8.2
1.8.3
1.8.4
Before Operating the Telephones .................................................................................16

Before Operating the Telephones ..................................................................................16
Making Calls ....................................................................................................................29
Basic Calling ...................................................................................................................29
Easy Dialling ...................................................................................................................34
Redial .............................................................................................................................37
When the Dialled Line is Busy or There is No Answer ...................................................38
Accessing the ISDN Service (ISDN Service Access) .....................................................46
Alternating the Calling Method (Alternate CallingRing/Voice) ....................................47
Calling without Restrictions ............................................................................................48
To Access Another Party Directly from Outside (Direct Inward System Access
[DISA]) ............................................................................................................................49
Setting Your Telephone from Another Extension or through DISA (Remote
Setting) ...........................................................................................................................52
Receiving Calls ................................................................................................................53
Answering Calls ..............................................................................................................53
Answering Hands-free (Hands-free Answerback) ..........................................................54
Answering a Call Ringing at Another Telephone (Call Pickup) ......................................55
Answering a Call via an External Speaker (Trunk Answer From Any Station
[TAFAS]) .........................................................................................................................56
Using the Answer/Release Button ..................................................................................57
Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) ....................59
During a Conversation ....................................................................................................60
Transferring a Call (Call Transfer) ..................................................................................60
Holding a Call .................................................................................................................64
Talking to Two Parties Alternately (Call Splitting) ..........................................................68
Answering Call Waiting ..................................................................................................70
Multiple Party Conversation ...........................................................................................75
Mute ...............................................................................................................................84
Letting Other People Listen to the Conversation (Off-hook Monitor) .............................85
Using the Headset (Headset Operation) ........................................................................86
Using a PDN/SDN Button ...............................................................................................88
Primary Directory Number (PDN)/Secondary Directory Number (SDN)
Extension ........................................................................................................................88
Before Leaving Your Desk .............................................................................................92
Forwarding Calls ............................................................................................................92
Using Voice Messaging (Built-in Simplified Voice Message [SVM]) ............................100
Showing a Message on the Callers Telephone Display (Absent Message) ................111
Preventing Other People from Using Your Telephone (Extension Dial Lock) ..............113
Making/Answering an Announcement ........................................................................115
Paging ..........................................................................................................................115
Answering/Denying a Paging Announcement ..............................................................117
Making an Announcement and Having a Multiple Party Conversation
(Broadcasting) ..............................................................................................................118
Setting the Telephone According to Your Needs ......................................................121
Setting the Alarm (Timed Reminder) ............................................................................121
Refusing Incoming Calls (Do Not Disturb [DND]) .........................................................123
Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper
OHCA) ..........................................................................................................................127
Displaying Your Telephone Number on the Called Party and Callers Telephone (Calling/
Connected Line Identification Presentation [CLIP/COLP]) ...........................................128
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Table of Contents
1.8.5
1.8.6
1.8.7
1.8.8
1.8.9
1.8.10
1.8.11
1.8.12
1.9
1.9.1
1.9.2
1.9.3
1.10
1.10.1
1.10.2
1.10.3
1.10.4
1.10.5
1.11
1.11.1
1.11.2
1.12
1.12.1
1.13
1.13.1
1.13.2
1.13.3
Preventing Your Telephone Number Being Displayed on the Callers Telephone

(Connected Line Identification Restriction [COLR]) ......................................................129
Preventing Your Number Being Displayed on the Called Partys Telephone (Calling Line
Identification Restriction [CLIR]) ...................................................................................130
Preventing Other People from Joining Your Conversation (Executive Busy Override
Deny) ............................................................................................................................131
Turning on the Background Music (BGM) ....................................................................132
Protecting Your Line against Notification Tones (Data Line Security) ..........................133
Checking the Time Service Status ...............................................................................134
Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel
Mode) ...........................................................................................................................135
Clearing Features Set at Your Extension (Extension Feature Clear) ...........................136
Utilising the Call Centre ................................................................................................137
Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) .....................137
Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming
Call Distribution Group Monitor) ...................................................................................140
Forwarding a Waiting Call (Manual Queue Redirection) ..............................................143
Using User-supplied Equipment ..................................................................................144
If a Doorphone/Door Opener is Connected ..................................................................144
If an External Relay is Connected ................................................................................146
If an External Sensor is Connected ..............................................................................147
If a Host PBX is Connected ..........................................................................................148
If a Voice Processing System is Connected .................................................................149
Administrative Features ...............................................................................................154
Using the Telephones in a Hotel-type Environment (Hospitality Features) ..................154
Recording Information Using Preprogrammed Messages (Printing Message) ............161
After Moving to a New Location in the Office .............................................................162
Using the Same Settings as Your Previous Extension (Walking Extension) ................162
Using a Display Proprietary Telephone ......................................................................163
Using the Call Log ........................................................................................................163
Using the Directories ....................................................................................................166
Accessing System Features (System Feature Access) ...............................................173
2 Manager Operation ..............................................................................175

2.1
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
2.1.6
2.1.7
Control Features ...........................................................................................................176

Extension Control .........................................................................................................176
Time Service Mode Control ..........................................................................................177
Restriction Level Control (Dial Tone Transfer) .............................................................179
Turning on the External Background Music (BGM) ......................................................180
Recording Outgoing Messages (OGM) ........................................................................181
Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) .....................183
Releasing Network Direct Station Selection (NDSS) Monitor ......................................184
3 Customising Your Phone & System ...................................................185

3.1
3.1.1
3.1.2
3.1.3
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2
12
Customising Your Phone (Personal Programming) ..................................................186

Customising Your Phone (Personal Programming) .....................................................186
Settings on the Programming Mode .............................................................................188
Customising the Buttons ..............................................................................................198
Manager Programming .................................................................................................203
Programming Information .............................................................................................203
Manager Programming .................................................................................................204
Customising Your System (System Programming) ...................................................206
Programming Information .............................................................................................206
System Programming ...................................................................................................209
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Table of Contents
4 Appendix ...............................................................................................213
4.1
4.1.1
4.2
4.2.1
4.3
4.3.1
Troubleshooting ............................................................................................................214
Troubleshooting ............................................................................................................214
Feature Number Table ..................................................................................................218
Feature Number Table .................................................................................................218
What is This Tone? .......................................................................................................228
What is This Tone? ......................................................................................................228
Index............................................................................................................233
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Table of Contents
14
User Manual
Section 1
Operation
This chapter shows you step by step how to use each

feature. Read this chapter to become familiar with the
many useful features of this PBX.
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15
1.1.1 Before Operating the Telephones
1.1 Before Operating the Telephones

What Kind of Telephone Can Be Used?
You can use a Panasonic IP Proprietary Telephone (IP-PT) (e.g., KX-NT346 or KX-NT366) and a single line
telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the
KX-T7636 or KX-DT346. You can also use a Panasonic Portable Station (PS) such as the KX-TCA255. Use
the feature depending on the telephone you are using. If you are using a Panasonic proprietary telephone with
a special feature button such as
REDIAL
or a display (Display PT) or both, you can follow the operation with the
button or display messages for easy programming.

If you use a large display telephone (e.g., KX-NT346 or KX-T7636), you can follow the displayed messages
to use the features. If your telephone does not have feature buttons and/or a display, you may operate the
PBX by entering a feature number instead. Follow the operation for your type of telephone. If you use a Console,
you can use the buttons on the Console as the buttons on the connected proprietary telephone.
If you use a Panasonic

proprietary telephone which does
not have feature buttons, you
may change one of the unused
flexible buttons to a feature
button. Refer to
"3.1.3 Customising the Buttons".
Registration for Your Portable Station (PS)

Your PS must be registered with the PBX and assigned an extension number before initial use, through system
programming. To confirm the extension number of your PS, refer to "Your extension information" in Section
"3.1.2 Settings on the Programming Mode".
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if required).
There are two types of feature numbers as follows:
Flexible feature number
Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. In this manual, the default numbers (factory installed) are used for operations.
(half-shaded key). Use the new programmed number if you have changed
A flexible number is shown as
the feature number. Write the new number in "4.2.1 Feature Number Table" (Appendix).
Notice
The default value of a flexible feature number may vary depending on country/area.
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
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Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 What is This
Tone?" (Appendix).
Display
In this manual, you will see "the display ". This refers to the display of a Panasonic proprietary telephone. If
your telephone is not a Panasonic display proprietary telephone, the message will not be displayed. If you use
a Panasonic display proprietary telephone, the display helps you confirm the settings. Some proprietary
telephones also give you easy access to features. A message is displayed depending on the feature. By
pressing the corresponding button on the side or at the bottom of the display, or pressing the Navigator Key,
you can access the desired feature. Furthermore, depending on the display proprietary telephone, you can
operate features or make calls using the display message. Refer to "1.13 Using a Display Proprietary
Telephone".
Notice
In this manual, the display messages are described in English.
Your Extension Number

If you use a Panasonic display proprietary telephone, you can check your own extension number on the display.
Press the TRANSFER button or Soft (S1) button while on-hook.
Using a Navigator Key/Volume Key

The Navigator Key can be used for the display contrast and the volume control or you can search for desired
items on the display. Press the Navigator Key/Volume Key in the desired direction.
The contrast or the volume level and the items will change as follows:
Navigator Key
Up
Up
(Level increases)
Left
ENTER
Volume Key
(Level increases)
Right
Down
(Level decreases)
Down
(Level decreases)
Restrictions
Some features may be restricted at your extension depending on system programming and the type of
telephone being used.
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
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17
This feature cannot be used with a

single line telephone.
(CO)
OR
0 /
See "Programming" for Related
Programming if necessary.
desired no.
outside line
group no.
Off-hook (One of the following).

Lift the handset.
Press the SP-PHONE button.
Press TALK button.
Press the Call button on the

Doorphone.
On-hook (One of the following).

Hang up.
Press CANCEL button.
Press the hookswitch lightly.
Press the corresponding feature

button on the proprietary
telephone.
Talk.
Enter the required number.

<Example>
You will hear a busy,

confirmation, dial, ring or
ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
account code
Enter the account code.
18
extension no.
Dial an extension number.
phone no.
Dial the telephone number.
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OR
Seize an outside line (One of

the following).
Press the CO button.
Dial automatic line access
number 0/9.
Dial outside line group
access number and
outside line group number.
outside
phone no.
dial key
Dial outside phone number.

Press any dial key (09,
, #).
When You Use a Panasonic Proprietary Telephone

If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.
Buttons on the PT
Flexible Buttons:
SP-PHONE:
Used to make or receive an

outside call (CO button), or as a
feature button.
Button assignment is required.
Refer to "Customised Buttons"
for details.
Used for hands-free operation.
SP-PHONE
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19
AUTO DIAL/STORE:
Used for System/Personal
Speed Dialling or storing
programme changes.
PAUSE
PAUSE:
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button
when there is no PROGRAM button on
your telephone.
AUTO DIAL
STORE
REDIAL
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REDIAL:
MESSAGE:
Used to redial the last dialled

number.
Used to leave a message waiting

indication or call back the party who left
the message waiting indication.
MESSAGE
INTERCOM:
Soft Buttons:
Used to make or receive

intercom calls.
Used to select the item displayed on

the bottom of the display.
AUTO ANS (Auto Answer)/

MUTE:
TRANSFER:
INTERCOM
INT
Used to transfer a call to another party.
Used to receive an incoming call

in hands-free mode or mute the
microphone during a
conversation.
AUTO ANS
TRANSFER
MUTE
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21
HOLD:
FLASH/RECALL:
Used to place a call on hold.
Used to disconnect the current call and

make another call without hanging up.
This button also functions as a
CANCEL button while on-hook.
FLASH/
RECALL
HOLD
CONF (Conference):
Call Forwarding (FWD)/Do Not

Disturb (DND):
Used to establish a multiple

party conversation.
CONF
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User Manual
Used to perform Call Forwarding

(FWD) or Do Not Disturb (DND).
FWD/DND
PROGRAM
PROGRAM:
Navigator Key/Volume Key:
Used to enter and exit the

Programming mode.
Used to adjust the volume and the

display contrast or select desired
items.
VOL
PROG.
ENTER:
CANCEL:
Used to confirm the selected

item.
Used to cancel the selected item.
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23
Customised Buttons
If the term is in parentheses like (Account) in this manual, it means a flexible button has been made into an
"Account" button. To customise, refer to "3.1.3 Customising the Buttons".
Button
24
Feature
Loop-CO (L-CO)
Used to access an idle outside line for making outside calls.

Incoming outside calls from any outside line arrive at this button.
Group-CO (G-CO)
Used to access an idle outside line in a specified outside line group for
making outside calls.
Incoming calls from outside lines in the assigned outside line group arrive
at this button.
Single-CO (S-CO)
Used to access a specified outside line for making or receiving outside

calls.
Direct Station Selection

(DSS)
Used to access an extension with one touch.

It is also possible to be changed to the other feature button.
One-touch Dialling
Used to access a desired party or system feature with one touch.
Incoming Call Distribution

Group (ICD Group)
Used to access a specified incoming call distribution group for making or

receiving calls.
Message
Used to leave a message waiting indication or call back the party who left
the message waiting indication.
Message for Another

Extension
Used to have a Message button for another extension.
Call Forwarding (FWD)/Do

Not Disturb (DND)Both
calls
Used to forward all calls to a specified destination or refuse.
FWD/DNDOutside calls
Used to forward outside calls to a specified destination or refuse.
FWD/DNDIntercom calls
Used to forward intercom calls to a specified destination or refuse.
Group FWDBoth calls
Used to forward all the calls to your group to a specified destination.
Group FWDOutside calls
Used to forward the outside calls to your group to a specified destination.
Group FWDIntercom calls
Used to forward the intercom calls to your group to a specified destination.
Account
Used to enter an account code.
Conference
Used to establish a multiple party conversation.
Terminate
Used to disconnect the current call and make another call without hanging
up.
External Feature Access

(EFA)
Used to access special features offered by a host PBX or a telephone

company.
Call Charge Reference
Used to check the total call charge for your own extension.
Call Park
Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park

Zone)
Used to park a call in an idle parking zone automatically.
Call Log
Used to show the incoming call information.
User Manual
Button
Feature
Call Log for ICD Group
Used to have a Call Log button for incoming call distribution group.
Log-in/Log-out
Used to switch between the log-in and log-out mode.
Log-in/Log-out of a specified
group
Used to have a Log-in/Log-out button for another incoming call distribution

group.
Log-in/Log-out for all groups
Used to have a Log-in/Log-out button for all groups.
Hurry-up
Used to transfer the longest waiting call in the queue of an incoming call
distribution group to the overflow destination.
Wrap-up
Used to switch the wrap-up status, Ready and Not Ready mode.
System Alarm
Used to confirm a PBX error.
Time Service (Day/Night/

Lunch/Break)
Used to switch the time service mode.
Answer
Used to answer an incoming call.
Release
Used to disconnect the line during or after a conversation or to complete

a Call Transfer.
Toll Restriction/Call Barring
Used to change the toll restriction/call barring level of other extension users
temporarily.
ISDN Service
Used to access an ISDN service.
Calling Line Identification

Restriction (CLIR)
Used to switch between the CLIP and CLIR services.
Connected Line Identification

Restriction (COLR)
Used to switch between the COLP and COLR services.
ISDN-Hold
Used to transfer a call using telephone company.
Headset
Used to talk using the headset.
Time Service Switching Mode

(Automatic/Manual)
Used to switch the time service mode, Automatic or Manual.
Two-way Record
Used to record a conversation into your own mailbox.
Two-way Transfer
Used to record a conversation into the mailbox of a specific extension.
One-touch Two-way Transfer
Used to record a conversation into the mailbox of a specific extension with

one touch.
Live Call Screening (LCS)
Used to monitor your own voice mailbox while an incoming caller is leaving
a message and, if desired, intercept the call.
Voice Mail Transfer
Used to transfer a call to the mailbox of a specified extension.
Network Direct Station

Selection (NDSS)
Used to access an extension connected to other PBXs in the network with

one touch.
CTI
Used to access CTI features.
Check-in
Used to switch the room status of extensions from Check-out to Check-in.
Check-out
Used to switch the room status of extensions from Check-in to Check-out.
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25
Button
26
Feature
Cleaned-up
Used to switch the room status of extensions between Ready and Not
Ready.
Primary Directory Number

(PDN)
Used to make and receive both outside and intercom calls.
Secondary Directory Number

(SDN)
Used to show the current status of another extension, call the extension,
and pick up or transfer calls to it.
User Manual
How to Follow the Steps

An example of system operation is shown below.
Calling Another Extension
Feature title
To call an extension (Intercom Call)

PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
Dial extension number

or press DSS.
Talk.
The DSS button light shows the current status as follows:

Off: The extension is idle.
Red on: Your or another extension is using the line.
Operation steps
The description of the
icons are explained on
"Icon Descriptions".
Conditions
To call using a directory, refer to "1.13.2 Using the Directories".
Hints
For quick operation

If you are an operator or dial some extensions frequently, DSS buttons are useful.
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SPPHONE button.
Customising Your Phone
3.1.2 Settings on the Programming ModePreferred Line AssignmentOutgoing
Select the seized line when going off-hook.
3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
Programming References: The related or required programming is noted.
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27
Connection Example
This diagram shows you a connection example.
Telephone Company
Remote PC
Router
Private
IP Network
Hybrid IP-PBX
PC
Batteries
IP-PT
SLT
PC
Fax Machine
IP Softphone
DPT
Printer
Wireless Phone
External Sensor/
External Relay Device
ISDN Telephone
DSS Console
CTI Server
USB
KX-T7636/
KX-T7633
Doorphone & Door Opener
PC
USB
External Music Source

PS
CS
PC
KX-DT346/
KX-DT343
PC
KX-T7600
KX-T7600
KX-DT300
KX-DT300
Pager/ Amplifier
Speaker
Voice Processing
System
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User Manual
1.2.1 Basic Calling
1.2 Making Calls

1.2.1 Basic Calling

Calling an Outside Party
Making a Call to a Private Network (TIE Line Access)
Using an Account Code (Account Code Entry)

To call an extension (Intercom Call)
PT
and SLT
PT/SLT/PS
extension no.
OR
(DSS)
OR
(SDN)
Off-hook.
Dial extension number,

or press DSS or SDN.
Talk.

Red on: Your or another extension is using the line.
* You have to press the SDN button once or twice depending on the mode of the SDN button.
For details, refer to "1.5.1 Primary Directory Number (PDN)/Secondary Directory Number
(SDN) Extension".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
You can make an intercom call and have a conversation in hands-free mode using the
SP-PHONE button.


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29
1.2.1 Basic Calling
To call an operator (Operator Call)

You can call an extension or a group assigned as the operator.
PT/SLT/PS
9
OR
0
Enter 9 or 0.
Off-hook.
The operator call number (default) varies depending on country/area.
Calling an Outside Party

You have to seize an outside line before dialling an outside phone number because external calls are made
via your PBX.
Select one of the following methods:
To select an idle outside line automatically (Automatic Line Access)

PT/SLT/PS
(L-CO)
OR
0
Off-hook.
/ 9
Press L-CO or
enter automatic
line access number.
outside
phone no.
Dial outside phone
number.
Talk.
The automatic line access number (default) varies depending on country/area.
To select an idle outside line in the specified outside line group automatically (Outside Line
Group Access)
PT and SLT
PT/SLT/PS
(G-CO)
OR
8
Off-hook.
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User Manual
outside line
group no.
Press G-CO or enter outside

line group access number
and then outside line group
number (2 digits).
outside
phone no.
Dial outside phone

number.
Talk.
1.2.1 Basic Calling
To select the specified outside line
PTPT/PS
and
outside
phone no.
(S-CO)
Press S-CO.
Off-hook.
Dial outside phone

number.
Talk.
Each of the S-CO button or G-CO button light shows the current status as follows:
Off: The line is idle.
Red on: The line is in use.
You may be restricted from making a call to the specified outside party. To make a call, refer
to "1.2.7 Calling without Restrictions".
To confirm number before dialling, you can enter a phone number and confirm it on the
display and then go off-hook. (Predialling)
You can confirm your total call charges by pressing the Call Charge Reference button.
To make a call to another party without going on-hook, press the FLASH/RECALL button.
It will re-access the outside line and provide external dial tone. Pressing the Terminate button
will provide intercom dial tone. You can dial the new phone number without going on/off-hook.
You can make an outside call and have a conversation in hands-free mode using the
SP-PHONE button.


Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (S-CO)
button, a Terminate button or a Call Charge Reference button.
Making a Call to a Private Network (TIE Line Access)

You can access extensions connected to other PBXs in a private network.
To call
PT/SLT/PS
extension no.
OR
7
Off-hook.
private phone no.
Dial extension number or

enter 7 and then dial private phone number.
Talk.
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31
1.2.1 Basic Calling
* Which type of telephone number must be entered depends on the settings of your PBX.
To call with one touch
PTPT/PS
and SLT
(NDSS)
Off-hook.
Talk.
Press NDSS.
To start monitoring another PBX extension after customising an NDSS button, go

off-hook, press the NDSS button, and go on-hook.
The NDSS button light will show the current status as follows:
Red on: The extension is busy.

Create or edit a Network Direct Station Selection (NDSS) button.
Using an Account Code (Account Code Entry)

You may give a specified account code to extension users and check their telephone usage. You can specify
an account code for each client and check the call duration.
PT/SLT/PS
(Account)
account code
OR
Press Account or
enter 49.
Off-hook.
outside
phone no.
Dial outside
phone number.
Seize outside line before
entering outside phone number.
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User Manual
D.Tone
9
Enter account code
(max. 10 digits).
Enter #.
1.2.1 Basic Calling
A Panasonic proprietary telephone extension user can enter an account code during a
conversation and when hearing reorder tone after the other party hangs up.
Account codes may use the digits "0" through "9".
Depending on the settings of your PBX, you may be required to enter an account code to
make an outside call.
If you enter the wrong code, press the " " key and re-enter the account code.
For your convenience, you can store the code with the phone number in the memory (e.g.,
Speed Dialling).

Create or edit an Account button.
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33
1.2.2 Easy Dialling
1.2.2 Easy Dialling

This is convenient for frequently dialled phone numbers.
With a One-touch Button (One-touch Dialling)
Using Numbers Stored at Your Extension (Personal Speed Dialling)
Using Numbers Stored in the PBX (System Speed Dialling)
To a Preset Number by Going Off-hook (Hot Line)

Using a Preprogrammed Number (Quick Dialling)
With a One-touch Button (One-touch Dialling)

You can store a phone number into the flexible button for one-touch operation.
PT/PS
(One-touch
Dialling)
Off-hook.
Press One-touch
Dialling.

Create or edit a One-touch Dialling button, store the desired phone number or feature
number.
Using Numbers Stored at Your Extension (Personal Speed Dialling)

You can store up to 100 numbers at your extension for your personal use.
This feature is also known as Station Speed Dialling.
To store a phone number
PT/SLT
3
Off-hook.
Enter
0
30.
personal speed
dialling no.
desired
phone no.
Enter personal speed

dialling number
(2 digits).
Enter desired
phone number
(max. 32 digits).
C.Tone
On-hook.
Enter #.
Enter outside line access number

before outside phone number.
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User Manual
1.2.2 Easy Dialling
To dial
PT/SLT
AUTO DIAL
personal speed
dialling no.
STORE
OR
Press AUTO DIAL

or enter
.
Off-hook.
Enter
Dial personal speed

dialling number (2 digits).
Using Numbers Stored in the PBX (System Speed Dialling)

You can make calls using speed dialling numbers stored in the PBX.
PT/SLT/PS
AUTO DIAL
system speed
dialling no.
STORE
OR
Off-hook.
Press AUTO DIAL

or enter
.
Dial system speed

To a Preset Number by Going Off-hook (Hot Line)

You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialling.
To store a phone number
PT/SLT/PS
7
Off-hook.
Enter
4
740.
2
Enter 2.
desired
phone no.
Enter desired
phone number
(max. 32 digits).
C.Tone
Enter #.
On-hook.

before outside phone number.
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1.2.2 Easy Dialling
To set/cancel
PT/SLT/PS
Off-hook.
Enter
740.
Set
Cancel
OR
C.Tone
Enter 1 to set
or 0 to cancel.
On-hook.
To dial
PT/SLT/PS
Off-hook.
To call another party, dial the desired partys phone number before the preprogrammed
number is dialled.
You should assign the intercom line as the seized line when going off-hook. (Preferred Line
AssignmentOutgoing)
It is possible to increase the delay before Hot Line is activated through system programming.
This can be useful if you require more time after going off-hook to dial another telephone
number or extension number.

Using a Preprogrammed Number (Quick Dialling)

You can make a call simply by pressing the preprogrammed number for quick dialling.
PT and SLT
PT/SLT/PS
quick dialling no.

Off-hook.
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Dial quick dialling

number (max. 4 digits).
The length of a quick dialling number can be increased to a maximum of eight digits.
This is a useful feature for hotels.
For example, to dial Room Service, dial the digit "3", not the full extension number.
1.2.3 Redial
1.2.3 Redial
This is convenient when calling the same outside party again.
Redialling the Last Number You Dialled (Last Number Redial)
Redialling the Last Number You Dialled (Last Number Redial)

PT/SLT/PS
REDIAL
OR
Off-hook.
Press REDIAL or enter #.
Up to 32 digits can be stored and redialled.

After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.
Automatic Redial
To redial automatically, press the SP-PHONE button and then the REDIAL button, or press
the REDIAL button directly. It will keep trying the busy number until the called party answers
or until a specified timeout.
You can perform other tasks during dialling. To cancel, press the FLASH/RECALL button.
Some outside lines may not support this feature.
This feature is not available for the KX-T7665 and PS.
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37
1.2.4 When the Dialled Line is Busy or There is No Answer
Reserving a Busy Line (Automatic Callback Busy)

Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS])
Sending a Call Waiting Notification (Call Waiting)
Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message
Waiting)
Joining an Existing Call (Executive Busy Override)
Monitoring Another Extension (Call Monitor)
To an Extension Refusing the Call (DND Override)
Reserving a Busy Line (Automatic Callback Busy)

You can set the telephone to receive callback ringing:
when a dialled extension becomes idle.
when your desired outside line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
For an outside call: The line is seized.
For an intercom call: The called extension starts ringing automatically.
To set (for both extension and outside line)
PT/SLT/PS
While hearing a busy tone
C.Tone
Enter 6.
On-hook.
To answer the callback ringing from an idle extension
PT/SLT/PS
While hearing a callback ringing
R.B.Tone
Off-hook.
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Talk.
To answer the callback ringing from an idle outside line
PT/SLT/PS
While hearing a callback ringing
outside
phone no.
Off-hook.
Talk.
Dial outside phone

number.
If you do not answer the callback ringing within 10 seconds, this feature will be cancelled.
To cancel callback ringing (Automatic Callback Busy Cancel)
PT/SLT/PS
4
Enter
Off-hook.
6
46.
C.Tone
On-hook.
Setting Callback on an ISDN Line (Completion of Calls to Busy

Subscriber [CCBS])
You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes free.
When you answer the callback ringing, the called partys telephone number is automatically dialled.
PT/SLT/PS
6
Enter 6.
C.Tone
On-hook.
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39
To answer while hearing a callback ringing
PT/SLT/PS
Off-hook.
To cancel (CCBS Cancel)
PT/SLT/PS
4
Enter
Off-hook.
6
46.
C.Tone
On-hook.
If you do not answer within a specified time period, this feature will be cancelled.
Availability of this feature depends on the ISDN service of your telephone company.

You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signalling (BSS).
PT/SLT/PS
1
Enter 1.
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Depending on the type of the other partys telephone, you may be able to talk to the other
party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you
can send a call announcement through the handset (Whisper OHCA), if they are having
another conversation using the handset.
Refer to "1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA)".
Depending on system programming and the called extensions setting, a call waiting tone
may be sent automatically without performing the operation above. For details, refer to
"Automatic Call Waiting" in "3.1.2 Settings on the Programming Mode".
Leaving a Message Waiting Indication/Calling Back the Caller Who Left

an Indication (Message Waiting)
For an extension leaving a message waiting indication
When the called extension is busy or does not answer your call, you
can leave a notification so that the called party may call you back.
For an extension receiving a message waiting indication
As a message receiver, the Message button light or Message/Ringer
Lamp lets you know that a call has been received. If you receive
notification, you can call the caller back by a simple operation.
For an extension leaving a message waiting indication

To leave a message waiting indication
PT/SLT/PS
When the called extension is busy or does not answer
MESSAGE
OR
C.Tone
On-hook.
Press MESSAGE
or enter 4.
To leave/cancel a message waiting indication
PT/SLT/PS
PT and SLT
1
7
Off-hook.
Enter
0
70.
Leave
OR
Cancel
Enter 1 to leave
or 0 to cancel.
desired
extension no.
Enter desired
extension number.
C.Tone
On-hook.
For an extension receiving a message waiting indication

To check the left message and call back
PT/PS
While on-hook
MESSAGE
Press MESSAGE
until the desired
extension appears.
Off-hook.
Talk.
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41
To call back
PT/SLT/PS
MESSAGE
OR
Press MESSAGE or enter
Off-hook.
70 and then 2.
Talk.
To clear message waiting indications left on your extension
PT/SLT/PS
7
Off-hook.
Enter
0
70.
0
Enter 0.
your
extension no.
Dial your
extension number.
C.Tone
On-hook.
The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message.
The display shows the messages starting with the most recent call.
At a called extension, the MESSAGE button allows you to clear message waiting indications
if you do not want to call the callers back. To clear, press the MESSAGE button and then
press the soft button.
On your PT, you can establish one or more Message for Another Extension buttons. These
buttons can accept the message waiting notification of other extensions or various incoming
call distribution groups.
In other words, you can monitor the message waiting notifications of other telephones.
A single line telephone extension user will receive a special dial tone as message waiting
notification when going off-hook. The message waiting lamp of a single line telephone can
also let you know that you have a message in the same way as the Message button.

Create or edit a Message button or Message for Another Extension button.

The preprogrammed extension can call someone who is busy on the telephone and establish a three-party
conversation.
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User Manual
To join an intercom call
PT/SLT/PS
Party joining the call
extension no.
OR
(PDN)
B. Tone
OR
Enter 3.
(SDN)
Off-hook.
C.Tone
Talk.
Dial extension number,

PDN, or SDN.
A three-party conversation
is now established.
Parties in the conversation
During a conversation
C.Tone
Talk.
To join an outside call
PT/PS
Party joining the call
(CO)
OR
(PDN)
B. Tone
C.Tone
OR
(SDN)
Off-hook.
Enter 3.
Talk.
Press red CO, PDN, or SDN.
is now established.
Parties in the conversation

C.Tone
Talk.
To join another conversation, you must have Executive Busy Override enabled at your
extension through COS programming.
It is possible for an originating extension to leave a three-party conversation with an outside
party and let the two other parties talk by simply going on-hook.
For the originating extension
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43
To talk to each party alternately
PT/PS
To continue
TRANSFER
Press TRANSFER.
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Talk to the
other party.
You can also deny others the possibility of joining your conversation (Default: Allow). Refer
to "1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override
Deny)".

The preprogrammed extension can monitor another extension.
To monitor
PT/SLT/PS
(DSS)
OR
(PDN)
OR
B.Tone
Monitoring starts
C.Tone
(SDN)
Off-hook.
OR
Enter 5.
extension no.
Press red DSS, PDN, or SDN,
or dial extension number.

The preprogrammed extension can call someone who has set the DND feature.
PT/SLT/PS
extension no.
Off-hook.
Dial extension
number.
DND Tone
1
Enter 1.
R.B.Tone
Talk.
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1.2.5 Accessing the ISDN Service (ISDN Service Access)
1.2.5 Accessing the ISDN Service (ISDN Service Access)

You can access services provided by the ISDN.
To access
PT/PS
(ISDN Service)
OR
outside line
(ISDN Service)
Off-hook.
Seize outside line.
(If all required digits are stored.)
service code
(ISDN Service)
(Requires to dial
additional digits.)
Press ISDN service.

Or press ISDN service and then enter service code and
then press ISDN service again.
On-hook.
Availability of features depends on the ISDN service of your telephone company.

Create or edit an ISDN Service button.
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1.2.6 Alternating the Calling Method (Alternate CallingRing/Voice)
1.2.6 Alternating the Calling Method (Alternate CallingRing/

Voice)
The caller can alternate the alerting method, either ring or
voice, when making an intercom call.
On the other hand, any extension can set the alerting
method, either ring or voice, when receiving an intercom call.
Ringing (Default): You can call the other party with a ring
tone.
Voice-calling: You can talk to the other party immediately
after confirmation tone.
Ring
Ring
Hello
OR
To change the method
PT/SLT/PS
After dialling
C.Tone
Enter
Talk.
If the called party uses a single line telephone or portable station, Voice-calling is not
available.
This feature is not available when the called partys telephone is in the Voice Call Deny mode.

3.1.2 Settings on the Programming ModeAlternate ReceivingRing/Voice
Select the alerting method, either ring or the other partys voice.
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1.2.7 Calling without Restrictions
Using Your Calling Privileges at Another Extension (Remote COS Access)
Using Your Calling Privileges at Another Extension (Remote COS

Access)
You can use your calling privileges (Class of Service) at another extension. You may override restrictions which
have been set. To use this feature, an original extension number and an extension PIN (Personal Identification
Number) are required. You can make a call by entering a verification code and verification code PIN.
To call (Walking COS)
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
your
extension no.
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN

(max. 10 digits).
7
47.
C.Tone &
D.Tone
If a wrong extension PIN is

entered, you hear an alarm tone.
desired
phone no.
extension no.
Dial desired
phone number.
Seize outside line before entering

outside phone number.
To call with a verification code (Verification Code Entry)
PT/SLT/PS
4
Off-hook.
Enter
verification code PIN
If a wrong verification code PIN is

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47.
C.Tone &
D.Tone
Enter verification code

PIN (max. 10 digits).
48
verification code
Enter
desired
phone no.
extension no.
Dial desired
phone number.
Enter verification code

(max. 4 digits).
1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])
1.2.8 To Access Another Party Directly from Outside (Direct

Inward System Access [DISA])
Calling through DISA

When outside callers access extensions in the PBX, a
prerecorded message greets the caller and gives
information about how to access an extension. You do not
need the operators assistance.
You may be able to access system features or call an
outside party with your password depending on the
security mode.
To call an extension
From Outside Telephone
In No Security Mode/Trunk Security Mode

DISA
phone no.
Off-hook.
desired
extension no.
R.B.Tone &
DISA message
Dial DISA
phone number.
Dial desired
extension number.
In All Security Mode *

DISA
phone no.
Off-hook.
your
extension no.
R.B.Tone &
DISA message
Dial DISA
phone number.
OR
verification
code
Enter
47.
Dial your extension number,

or enter and then verification code.
extension PIN
OR
C.Tone &
D.Tone
Enter extension PIN or

verification code PIN (max.10 digits).
desired
extension no.
Dial desired
extension number.
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To call an outside party


In No Security Mode
DISA
phone no.
Off-hook.
outside
phone no.
R.B.Tone &
DISA message
Dial outside phone

number.
Dial DISA
phone number.
Seize outside line before dialling

In Trunk Security Mode/All Security Mode*

DISA
phone no.
Off-hook.
your
extension no.
R.B.Tone &
DISA message
OR
verification
code
Enter
Dial DISA
phone number.
47.
Dial your extension number,

or enter and then verification
code.
extension PIN
outside
phone no.
OR
C.Tone &
D.Tone

Enter extension PIN or
(max.10 digits).
Dial outside phone

number.
Seize outside line before dialling
* Callers from preprogrammed outside numbers can access the PBX through DISA without
a password (extension PIN/verification code PIN) (DISA Automatic Walking COS).
To retry

To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone
DISA
message
Enter
phone no.
Dial phone number.
Dial a line access number as the first

digit when calling an outside party.
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CAUTION
There is a risk that fraudulent telephone calls will be made using the Outside-to-Outside Call
feature of DISA.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a. Enabling DISA security (Trunk Security or All Security).
b. Keeping your passwords (verification code PIN/extension PIN) secret.
c. Selecting complex, random PINs that cannot be easily guessed.
d. Changing PINs regularly.
Time limit
Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend,
press any dial button except .
If Built-in Automated Attendant service is set, you can access the desired extension
simply by pressing a single digit (09) from the options given the prerecorded message.
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1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting)
1.2.9 Setting Your Telephone from Another Extension or through

DISA (Remote Setting)
You can set the following features on your telephone from another extension or through DISA.
Call Forwarding (FWD)/Do Not Disturb (DND)
Changing the Log-in/Log-out Status of Extensions
Absent Message
Extension Dial Lock
Time ServiceChanging the Time Mode (Day/Night/Lunch/Break)
From another extension
PT/SLT/PS
4
Off-hook.
Enter
7
47.
your
extension no.
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN

(max. 10 digits).
C.Tone &
D.Tone
desired
feature no.
extension no.
Dial desired
feature number.

Through DISA

DISA
phone no.
Off-hook.
Dial DISA
phone number.
extension PIN
C.Tone &
D.Tone

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Enter
desired
feature no.
extension no.
Enter extension PIN

(max. 10 digits).
52
R.B.Tone &
DISA message
Dial desired
feature number.
7
47.
your
extension no.
extension no.
Dial your
extension number.
1.3.1 Answering Calls
1.3 Receiving Calls

1.3.1 Answering Calls
PT/SLT/PS
Off-hook.
Talk.
Select one of the following methods:

Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly.
Press the Answer button.
You can receive a call and have a conversation in hands-free mode using the SP-PHONE
button.

3.1.2 Settings on the Programming Mode
Preferred Line AssignmentIncoming

Alternate ReceivingRing/Voice
Select the alerting method, either ring or the other partys voice.
Create or edit an Incoming Call Distribution Group (ICD Group), Primary Directory Number
(PDN), or Secondary Directory Number (SDN) button.
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1.3.2 Answering Hands-free (Hands-free Answerback)
1.3.2 Answering Hands-free (Hands-free Answerback)

You can answer an incoming call without going off-hook as soon as the line is connected.
When an intercom call arrives, you will hear the caller talking without the phone ringing.
When an outside call arrives, you will hear the caller talking after a preprogrammed
number of rings. Hands-free Answerback for outside calls requires system
programming.
To set/cancel
PT
While on-hook
AUTO ANS
MUTE
Press
AUTO ANS.
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The AUTO ANS button light shows the current status as follows:
Off: Not set
Red on: Set
PS users: Refer to "Operating Instructions" for PS.
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)
Answering a Call from Another Telephone (Call Pickup)

Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny)
Answering a Call from Another Telephone (Call Pickup)

You can answer an incoming call that is ringing at another extension or group from your phone without leaving
your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extensions call.
PT/SLT/PS
(DSS)
OR
group no.
Group
OR
extension no.
C.Tone
Directed
Talk.
Off-hook.
Press flashing DSS.
Enter 40 and then dial group number (2 digits).
Or enter 41 and then dial extension number.
If you receive a call waiting tone, you can ask a third party to pick up your second call with
Directed Call Pickup.
Denying Other People the Possibility of Picking Up Your Calls (Call

Pickup Deny)
You can deny or allow other people to pick up your calls.
PT/SLT/PS
7
Off-hook.
Enter
2
720.
Deny
OR
Allow
Enter 1 to deny
or 0 to allow.
C.Tone
On-hook.
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1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])
1.3.4 Answering a Call via an External Speaker (Trunk Answer

From Any Station [TAFAS])
You can be notified of incoming outside calls through an external speaker. These calls can be answered from
any extension.
Through an external speaker
PT/SLT/PS
While hearing a tone
4
Off-hook.
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Enter
2
42.
speaker no.
Dial speaker
number (1 digit).
C.Tone
Talk.
You can also receive a paging announcement via a speaker with this operation.
1.3.5 Using the Answer/Release Button

The Answer and Release buttons are convenient for operators using headsets.
With the Answer button, you can answer all incoming calls.
With the Release button, you can disconnect the line during or after a conversation, or
complete transferring a call.
To answer
PT
(Answer)
Talk.
Press Answer.
To transfer a call
PT
(DSS)
OR
TRANSFER
desired
phone no.
Press TRANSFER. Press DSS or dial desired
phone number.
The called
party answers.
(Release)
Press Release.

dialling outside phone number.
To talk to a waiting caller
PT
While hearing a call waiting tone
(Answer)
Press Answer.
Talk.
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To transfer an outside call to an extension with a one-touch operation
PT
(DSS)
The called
party answers.
Press DSS.
(Release)
Press Release.
The other party is placed on hold and the

destination extension is called immediately.
To end a conversation
PT
(Release)
Press Release.

Create or edit an Answer button or a Release button.
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1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID])
1.3.6 Identifying Malicious Calling Parties (Malicious Call

Identification [MCID])
You can ask your telephone company to trace a malicious calling party during a conversation or after the calling
party hangs up.
You will receive the information on the malicious call later on.
To request MCID
PT/SLT/PS
During a conversation or when hearing a reorder tone after the calling party hangs up.
TRANSFER
OR
OR
Press TRANSFER or
Recall/hookswitch.
Enter
7 3.
C.Tone
OR
Talk or on-hook.
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1.4.1 Transferring a Call (Call Transfer)
1.4 During a Conversation

Transferring to an Extension in the PBX

Transferring to an Outside Party Using the PBX Service
Transferring a Call Using the ISDN Service (Call Transfer [CT]by ISDN)
You can transfer a held call without talking, and go on-hook even if the transferred party does
not answer the call.
If a transferred call is not answered within a specified time, it will ring at a preprogrammed
extension, if set, or at your extension again. If you are off-hook at that time, you will hear an
alarm tone. If an outside call is not answered within a specified time, it is automatically
disconnected.
Transferring to an Extension in the PBX

To transfer
PT/PS
(DSS)
TRANSFER
OR
C.Tone
extension no.
Press DSS or dial
extension number.
Press
TRANSFER.
Talk.
On-hook.
This step can be omitted.
SLT
OR
C.Tone
Press Recall/
hookswitch.
extension no.
Dial
extension number.
Talk.
On-hook.
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When you are not at your desk or not in the office and receive a forwarded outside call, for
example on your cellular phone, it is possible to transfer the call to an extension in the PBX
by pressing # + desired extension number (if enabled through system programming).
For the transfer operation using an SDN button, refer to "1.5.1 Primary Directory Number
(PDN)/Secondary Directory Number (SDN) Extension".
To transfer with one touch (One-touch Transfer)
PT/PS
During a conversation with an outside party
(DSS)
Press DSS.
Talk.
On-hook.
System programming is required to use the One-touch Transfer feature during a conversation
with an extension.
Transferring to an Outside Party Using the PBX Service

Some extensions may be restricted from performing this feature.
PT/PS
OR
TRANSFER
C.Tone
Press TRANSFER.
outside line
outside
phone no.
Seize outside line.
Dial outside phone

number.
Talk.
On-hook.
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SLT
OR
C.Tone
Press Recall/hookswitch.
outside line
Seize outside line.
outside
phone no.
Dial outside phone
number.
On-hook.
Talk.
Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a
specified time period, and the call will be disconnected.
To return to the held call before the destination answers, press the TRANSFER button,
corresponding CO, ICD Group or INTERCOM button, or the hookswitch.

Transferring a Call Using the ISDN Service (Call Transfer [CT]by ISDN)
PT/PS
phone no.
(ISDN-Hold)
Press ISDN-Hold.
Dial phone number.
On-hook.
Talk.
PT/PS
OR
TRANSFER
C.Tone
Press
TRANSFER.
Enter
62.
phone no.
Dial phone number.
Talk.
On-hook.
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SLT
C.Tone
Press Recall/
hookswitch.
Enter
phone no.
2
62.
Dial phone number.
Talk.
On-hook.
To retrieve the held call, press the TRANSFER button, Recall/hookswitch.

Even if you go on-hook while transferring a call, it is transferred.
After the call is transferred, the line becomes idle.

Create or edit an ISDN-Hold button.
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1.4.2 Holding a Call
Holding
Holding in a System Parking Zone (Call Park)
Holding
There are two types of hold. The difference between them is that other people can retrieve your held call
(Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current
mode is.
To hold (Call Hold)
PT/PS
HOLD
OR
TRANSFER
C.Tone
C.Tone
Press HOLD, or press TRANSFER and

then enter 50.
On-hook.
SLT
5
Press Recall/
hookswitch.
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Enter
0
50.
C.Tone
On-hook.
To retrieve a call (Call Hold Retrieve)
PT/SLT/PS
At the holding extension (Call Hold Retrieve)
(CO)
OR
INTERCOM
OR
5
Off-hook.
A confirmation
tone is heard.
Press flashing CO or INTERCOM,

or enter 50.
Talk.
To retrieve an outside call from another extensiononly Regular Hold

(Call Hold RetrieveSpecified with a held line number)
(CO)
OR
5
Off-hook.
Press CO, or enter
held line no.
A confirmation
tone is heard.
Talk.
53 and then held line number (3 digits).
To retrieve an intercom call or outside call from another extensiononly Regular Hold
(Call Hold RetrieveSpecified with a holding extension number)
(DSS)
OR
holding
extension no.
Off-hook.
Enter
51.
Press DSS or dial

holding extension
number.
C.Tone
Talk.
The CO or INTERCOM button light shows the current status as follows:

Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extensions held call
Exclusive Call Hold mode
Flashing green moderately: Your held call
Red on: Another extensions held call
If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold
Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches
from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold
mode to the Regular Hold mode.
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If Automatic Call Hold has been preprogrammed, you can put the current call on hold
automatically by pressing another CO, ICD Group or INTERCOM button to make or answer
another call.
For the Call Hold Retrieve operation using a PDN/SDN button, refer to "1.5.1 Primary
Directory Number (PDN)/Secondary Directory Number (SDN) Extension".
Holding in a System Parking Zone (Call Park)

You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked
call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call Park
button and Call Park (Automatic Park Zone) button have been established, you can select either way to park
by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you need to
specify the parking zone number to retrieve the required call.
To set
PT/PS
(Call Park)
Press Call Park.
PT/PS
parking zone no. Specified
TRANSFER
OR
Auto
C.Tone
On-hook.
Press TRANSFER.
Enter
52.
Enter a specified parking

zone number (2 digits) or press
to park at an idle parking zone
automatically.
If you hear a busy tone, enter another
parking zone number or press again.
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SLT
OR
5
Enter
Press Recall/
hookswitch.
2
52.
parking zone no.

C.Tone
Enter a specified parking
zone number (2 digits).
On-hook.
If you hear a busy tone, enter another

parking zone number.
To retrieve (Call Park Retrieve)
PT/PS
(Call Park)
Press a flashing Call Park.
PT/SLT/PS
5
Off-hook.
Enter
2
52.
stored parking
zone no.
Dial stored parking
zone number (2 digits).
C.Tone
Talk.
If a call is parked automatically, confirm the parking zone number on the display.
If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Call
Park Recall).
If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the
stored parking zone number.
After you park a call, you can perform other operations.

Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
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1.4.3 Talking to Two Parties Alternately (Call Splitting)

When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately).
To alternate between the parties leaving one party on hold temporarily
PT/PS
(DSS)
OR
TRANSFER
TRANSFER
OR
C.Tone
Press TRANSFER.
extension no.
Press DSS or dial the other
party's extension number.
Talk to the
other party.
Press TRANSFER.
Talk to the
original party.
The other party will be on hold.
SLT
OR
OR
extension no.
C.Tone
Press Recall/
hookswitch.
Dial the other party's

extension number.
Talk to the
other party.
Press Recall/
hookswitch.
Talk to the
original party.
The other party will be on hold.
To leave the conversation and then let the two parties talk
PT/PS
OR
(DSS)
TRANSFER
C.Tone
Press TRANSFER.
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OR
OR
TRANSFER
extension no.
Press DSS or dial the other

party's extension number.
Talk to the
other party.
Press TRANSFER.
On-hook.
SLT
OR
OR
C.Tone
Press Recall/
hookswitch.
extension no.
Dial the other party's

extension number.
Talk to the
other party.
Press Recall/
hookswitch.
On-hook.
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1.4.4 Answering Call Waiting
Answering Call Waiting in the PBX

Answering Call Waiting from the Telephone Company

During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is waiting. You must
activate this feature to use it. (Default: DisableNo call [Intercom calls]/No tone [Outside calls])
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party
PT/SLT/PS
On-hook.
Talk to the
new party.
Off-hook.
2. To hold the current call and then talk to the new party
PT/PS
(CO)
OR
(ICD Group)
HOLD
OR
(PDN)
OR
Press HOLD.
(SDN)
OR
INTERCOM
Disregard this step if both

parties are extensions.
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Press CO, ICD Group, PDN,

SDN, or INTERCOM.
Talk to the
new party.
SLT
5
Enter
C.Tone
Talk to the
new party.
50.
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve
the first call.
2.1 To disconnect the second call and then talk to the original party
PT/PS
(CO)
OR
(ICD Group)
OR
(PDN)
OR
(SDN)
On-hook.
Off-hook.
OR
Talk to the
original party.
INTERCOM

SDN, or INTERCOM.
PT/SLT/PS
5
On-hook.
Off-hook.
Enter
50.
C.Tone
Talk to the
original party.
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2.2 To hold the second call and then talk to the original party
After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party
again.
PT/PS
(CO)
OR
(ICD Group)
OR
HOLD
(PDN)
OR
Press HOLD.
(SDN)
OR
INTERCOM
Talk to the
original party.

SDN, or INTERCOM.
Disregard this step if both
parties are extensions.
(CO)
OR
(ICD Group)
OR
(PDN)
OR
On-hook.
Off-hook.
(SDN)
OR
INTERCOM

SDN, or INTERCOM.
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Talk to the
new party.
SLT
5
Press Recall/
hookswitch.
Enter
C.Tone
Talk to the
original party.
50.
5
On-hook.
Off-hook.
Enter
0
50.
C.Tone
Talk to the
new party.
Depending on the type of your telephone, you may be able to talk to the other party using
the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can receive
an announcement through the handset (Whisper OHCA), if you are having a conversation
using the handset.
Refer to "1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA)".
The callers name or number is displayed for five seconds in fifteen second intervals while
waiting to be answered.

3.1.2 Settings on the Programming ModeCall Waiting Tone Type Selection
If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party and
an extension. If you select "Tone 2", you will hear different tones for Call Waiting from an
outside party and an extension.
15 s
Default
(Tone 1)
Special Tones
(Tone 2)
5s
OR
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Answering Call Waiting from the Telephone Company

This is an optional telephone company service. You can receive a call waiting tone and the callers information.
For details, consult your telephone company.
PT/SLT/PS
PT/PS

TRANSFER
FLASH/
RECALL
OR
OR
OR
(EFA)
Press FLASH/RECALL
or EFA.
Press TRANSFER
or Recall/hookswitch.
Create or edit an External Feature Access (EFA) button.
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60.
To return to the original party, repeat the operation.

In this case, the FLASH/RECALL button on proprietary telephones must be set to External
Feature Access (EFA) mode through system programming.

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Enter
1.4.5 Multiple Party Conversation
Adding Other Parties during a Conversation (Conference)

Leaving a Conference (Unattended Conference)
Leaving a Conference (Leaving Three-party Conference)
Letting a Third Party Join Your Call (Privacy Release)
Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]
by ISDN)

You can add one or more parties to your conversation.
To establish a conference call
PT/PS
CONF
desired
phone no.
OR
TRANSFER
C.Tone
Press CONF
or TRANSFER.
Dial desired phone

number.
CONF
C.Tone
Talk to the
new party.
Talk with multiple

parties.
Press CONF.

PT/PS
TRANSFER
Press TRANSFER.
desired
phone no.
Dial desired
phone number.
TRANSFER
Talk to the
new party.
Press TRANSFER.
C.Tone
Enter 3.

Talk with multiple parties.
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SLT
desired
phone no.
Talk to the
new party.
Dial desired
phone number.
Press Recall/
hookswitch.
C.Tone
Enter 3.
Press Recall/
hookswitch.

To establish a conference call when receiving a call from an outside party during a two-party
conversation
PT/PS
CONF
(CO)
OR
OR
HOLD
(PDN)
OR
TRANSFER
(SDN)
Press HOLD.
Press the flashing

CO, PDN, or SDN.
Press CONF
or TRANSFER.
Talk to the
new party.
(CO)
OR
(ICD Group)
CONF
OR
(PDN)
OR
OR
TRANSFER
(SDN)
OR
C.Tone
INTERCOM
Press the flashing CO, ICD Group,

PDN, SDN, or INTERCOM
corresponding to the original party.
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Talk to the
original party.
Press CONF, or press

TRANSFER and then enter 3.
Talk with
multiple parties.
To add four or more parties to a conference
PT/PS
To continue
desired
phone no.
CONF
Press CONF.
Dial desired
phone number.
CONF
C.Tone
Talk.
Press CONF.
Talk.

To add another party on hold to a conference
PT/PS
During a 3- to 7-party conference
(CO)
OR
CONF
(ICD Group)
CONF
OR
C.Tone
(PDN)
OR
Press CONF.
(SDN)
Press CONF.
Talk with
multiple parties.

PDN, or SDN corresponding to
the party on hold.
To talk to two parties alternately in a three-party conversation
PT/PS
TRANSFER
Press TRANSFER.
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SLT
To disconnect one party and then talk to the other in a three-party conversation
PT/PS
TRANSFER
(CO)
OR
FLASH/
RECALL
(ICD Group)
OR
(PDN)
OR
Press TRANSFER once

or twice to establish a
conversation with the
party to be disconnected.
Press FLASH/RECALL.*
The other party will be put on hold.
(SDN)
INTERCOM

PDN, SDN, or INTERCOM
corresponding to the party on hold.
* In this case, the FLASH/RECALL button on a proprietary telephone must be set to Flash/
Recall mode through system programming.
During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch
alternates between the other parties in the conversation.
You can have a conference with a maximum of eight parties (comprising intercom or outside
lines) simultaneously.
During a conversation involving four or more parties, you cannot disconnect one party and
maintain the conversation with the other parties.

Create or edit a Conference button.
Leaving a Conference (Unattended Conference)

The person who originated a conference can leave the conference, and allow the other
parties to continue the conversation.
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Talk.
OR
To leave a conference
PT/PS
During 3- to 7-party conference
CONF
Press CONF.
On-hook.
To return while others are talking
PT/PS
(CO)
OR
(ICD Group)
OR
(PDN)
OR
(SDN)
OR
INTERCOM
Press flashing green CO, ICD Group, PDN, SDN, or INTERCOM.
To complete a conversation
PT/PS
On-hook.
Time limit
Both parties will hear an alarm tone before a specified timeout. The originating extension user
will hear an alarm tone before timeout. The call is disconnected when the timer runs out
unless the originating extension returns to the conference.

Create or edit a Conference button.
Leaving a Conference (Leaving Three-party Conference)

The person who originated a conference with two other parties can leave the conference, and allow the other
parties to continue the conversation.
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To leave a conference involving at least one other extension
PT/SLT/PS
During a three-party conference
On-hook.
To leave a conference involving two outside parties
PT/PS
TRANSFER
Press TRANSFER.
On-hook.
SLT
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On-hook.
To leave a conference call involving two outside parties and have the conversation continue,
your extension must be enabled to transfer calls to outside lines through COS programming.
Letting a Third Party Join Your Call (Privacy Release)

You can let a third party join your current outside call and establish a three-party
conversation. You can also leave the conversation and then let the two other parties
talk.
To let a third party join your conversation and establish a three-party conversation
PT/PS
Your extension (on the outside call)
Wait for an answer.
To prolong, press
the S-CO again.
(S-CO)
C.Tone
Press green
S-CO.
Other extension
Talk.
The S-CO button will flash
at all extensions that have
that S-CO button.
is now established.
(S-CO)
C.Tone
Press the flashing

S-CO within 5 seconds.
Talk.
Off-hook.
Only an S-CO button can be used for this operation.

You can leave a three-party conversation and let the two other parties talk by simply going
on-hook.
Adding a Third Party during a Conversation Using the ISDN Service

(Three-party Conference [3PTY]by ISDN)
PT/PS
(ISDN-Hold)
Press ISDN-Hold.
desired
phone no.
Dial desired phone

number.
CONF
C.Tone
Talk to the
new party.
Press CONF.
Talk with multiple

parties.

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PT/PS
TRANSFER
C.Tone
Enter
Press TRANSFER.
desired
phone no.
62.
Dial desired
phone number.
TRANSFER
Talk to the
new party.
Press TRANSFER.

C.Tone
Enter 3.
SLT
desired
phone no.
C.Tone
Enter
Press Recall/
hookswitch.
62.
Dial desired
phone number.
3
Enter 3.
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C.Tone
Talk to the
new party.
Press Recall/
hookswitch.
To complete a conversation
PT/SLT/PS
On-hook.

Create or edit an ISDN-Hold button.
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1.4.6 Mute
1.4.6 Mute
You can disable the microphone or the handset to consult privately with others in the
room while listening to the other party on the phone through the speaker or the handset.
To set/cancel
PT
AUTO ANS
MUTE
Press MUTE.
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The AUTO ANS/MUTE button light shows the current status as follows:
Off: Normal
Flashing red: Mute
If mute is used during OHCA, it will become Handset Mute.
1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor)
1.4.7 Letting Other People Listen to the Conversation (Off-hook

Monitor)
You can let other people in the room listen to the conversation through the speaker while
continuing the conversation using the handset.
To set/cancel
PT
During a conversation using the handset
SP-PHONE
Press SP-PHONE.
The SP-PHONE button light shows the current status as follows:

Off: The voice is heard through the handset.
On: The voice is heard through the speaker and the handset.
This feature is only available with certain proprietary telephones, and requires system
programming.
Hands-free operation
You can have a conversation in hands-free mode using the SP-PHONE button. You can
perform other tasks simultaneously
Helpful hints for hands-free operation:
If it is difficult to hear the other partys voice,
Increase the volume using the Navigator Key or Volume Key
If the other party has difficulty hearing you,
Decrease the volume.
If the other party reports that your voice echoes,
Use the telephone in a room that has curtains, carpeting or both.
If parts of the conversation cannot be heard,
If you and the other party speak at the same time, parts of your conversation may be lost.
To avoid this, try to speak alternately.
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1.4.8 Using the Headset (Headset Operation)

You can have a conversation using a headset.
In this case, you must select "Headset on" in programming mode or set the Headset button
on (red) in advance.
This feature is also known as Handset/Headset Selection.
To talk using the headset
PT
SP-PHONE
Press SP-PHONE.
To use the handset during a conversation using the headset
PT
Off-hook.
To talk in hands-free mode during a conversation using the headset
PT
(Headset)
Press red Headset.
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The Headset button light shows the current status as follows:

Off: Headset mode off
Red on: Headset mode on
This feature is not available for the KX-T7665.
For KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone users:

With the KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones, you
can use a Bluetooth wireless headset registered on your extension as a headset.
Operating Distance
Please keep the telephones with connected Bluetooth Modules, 3 m or more apart from
each other. Also, if a Bluetooth headset is in use near a telephone with a connected
Bluetooth Module, other than the one it is registered to, noise may be heard. Move away
from the telephone and closer to the one it is registered to, to improve the signal.
Noise
Signals are transmitted between this module and the Bluetooth headset using radio
waves. For maximum distance and noise free operation, it is recommended that the
module is situated away from electrical appliances such as faxes, radios, PCs, or
microwaves.
Systems using the 2.4 GHz ISM (Industrial, Scientific and Medical) band may interfere
with this product. Examples of such systems are cordless telephones, wireless LAN,
Home RF, microwave ovens and other ISM devices. These systems may cause minor
noise.

3.1.2 Settings on the Programming ModeHeadset Operation
Select the equipment to use.

Create or edit a Headset button.
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1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension
1.5 Using a PDN/SDN Button

1.5.1 Primary Directory Number (PDN)/Secondary Directory
Number (SDN) Extension
Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN)
buttons are useful when extension users will handle calls for other extensions. For
example, a secretary or multiple secretaries can handle calls and check the call status
of a boss or multiple bosses. The functions of PDN and SDN buttons are as follows:
PDN button: This button can be used to make and receive all calls (including both
outside and intercom calls). Having multiple PDN buttons allows multiple calls to be
queued at the extension. Extensions that have a PDN button are called PDN extensions.
SDN button: The light of an SDN button displays the current call status of the registered
extension, similar to a DSS button. In addition, this button can be used to perform the
following operations:
SDN Direct Dial)
call the PDN extension (
answer calls ringing at the PDN extension
Call Hold and Call Hold
hold calls and retrieve calls held by the PDN extension (
Retrieve)
transfer calls to the PDN extension (
Call Transfer Using SDN Button)
Extensions that have an SDN button are called SDN extensions.
The extension that is registered as the destination of an SDN button must have at least one
PDN button.
One extension can have up to 8 PDN buttons.
An extension can have only one SDN button for each PDN extension.
A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN
extension. When a call is made from another extension, a PDN extension will receive a call
waiting tone.
The button light of each PDN/SDN button shows the current status as follows:
Light Pattern
Off
88
PDN Button Status
SDN Button Status
The PDN extension is idle.
Green on
The extension is on a call using the PDN

button.
The extension is on a call using an SDN

button.
Flashing green
slowly
A call is on hold at the PDN extension

(Regular Hold).
A call answered with the SDN button is

on hold (Regular Hold).
Flashing green
moderately
A call is on hold temporarily or on Exclusive

Call Hold.
A call answered with the SDN button is

on hold temporarily or on Exclusive Call
Hold.
Flashing green
rapidly
The PDN extension is receiving an incoming

call.
An SDN extension is receiving a Hold

Recall or callback ringing from a call
answered with the SDN button.
Red on
A corresponding SDN extension is using the

line.
The corresponding PDN extension or

another corresponding SDN extension
is using the line.
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Light Pattern
PDN Button Status
SDN Button Status
Flashing red
slowly
A corresponding SDN extension is holding a

call.
Another corresponding SDN extension,

or the PDN extension itself, is holding a
call.
Flashing red
rapidly
The PDN extension is receiving an incoming

call to an incoming call distribution (ICD)
group.
The corresponding PDN extension is

receiving an incoming call.
SDN Direct Dial

Using an SDN button, you can easily call the corresponding PDN extension. SDN buttons are in one of two
modes depending on system programming, and the operation procedure differs as follows:
Enhanced DSS Key Mode
PT/PS
(SDN)
Off-hook.
Talk.
Press corresponding
SDN.
Standard SDN Key Mode
PT/PS
(SDN)
Off-hook.
Press corresponding
SDN.
D.Tone
(SDN)
Press the SDN again.
Talk.
When performing SDN Direct Dial to call the corresponding PDN extension, the SDN button
light shows the current status of the destination extension as follows:
Green on: You are using the line.
Red on: The line is being used. (The PDN extension, or another SDN extension when multiple
extensions have SDN buttons to a same PDN extension, is using the line.)
Even if a PDN extension has set Do Not Disturb (DND), you can call the extension as normal
by pressing the SDN button.
When an SDN button is in Standard SDN Key Mode, you can dial a telephone number while
hearing a dial tone, instead of pressing the SDN button again. Depending on system
programming, your call will be made using either your normal calling privileges (Class of
Service) or those of the corresponding PDN extension (SDN Walking COS).
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Call Hold and Call Hold Retrieve

You can put calls answered with a PDN or SDN button on hold normally (1.4.2 Holding a Call).
You can also retrieve a call held at your extension/another extension with a simple operation, regardless of
the call type.
Call Hold Retrieve
PT/PS
To retrieve a call at the holding extension
(PDN)
OR
(SDN)
Off-hook.
Press flashing green

PDN or SDN.
Talk.
To retrieve a call from another extensiononly Regular Hold
(PDN)
OR
(SDN)
Off-hook.
90
Press flashing red

PDN or SDN.
Talk.
If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold
Recall).
If Automatic Call Hold has been preprogrammed, you can put the current call on hold
automatically by pressing another PDN button to make or answer another call.
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Call Transfer Using SDN Button

You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button.
To transfer a call to a PDN extension
PT/PS
*
(SDN)
Press SDN.
Talk.
On-hook.
System programming is required to use this feature during a conversation with an extension.
* When an SDN button is in Standard SDN Key Mode, you have to press the SDN button
twice to transfer the call, unless you used that SDN button to answer an incoming call.

3.1.2 Settings on the Programming ModePreferred Line AssignmentIncoming

Create or edit a Primary Directory Number (PDN) or Secondary Directory Number (SDN)
button.
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1.6.1 Forwarding Calls
1.6 Before Leaving Your Desk

Forwarding Your Calls (Call Forwarding [FWD])

FWD/DND Settings Using Fixed FWD/DND Button
Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]by ISDN)
Forwarding Your Calls (Call Forwarding [FWD])

You can have your incoming calls forwarded to a specified
destination.
All Calls:
All calls are forwarded. Preset extensions may also forward
from their own receiving group.
Busy:
All calls are forwarded when your extension is busy.
No Answer:
All calls are forwarded when you do not answer the call within
a specified time period.
Busy/No Answer (BSY/NA):

All calls are forwarded when you do not answer within a
specified time period or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to forward
before you leave your desk, you can set the same feature
from the destination extension.
Incoming calls can be forwarded up to four times.
You can set the floating extension number of a voice mail group or the SVM card as a forward
destination.
You can set your cellular phone as the forward destination.
Boss & Secretary feature
The extension which has been set as the destination can call the forwarding extension.
<Example>
Call
Forwarding
extension
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Forward
set
destination
To set/cancel
PT/SLT/PS
Both Calls
OR
Outside Calls
OR
Off-hook.
Enter
71.
Intercom Calls
Enter 0 to 2 as
you desire.
Cancel
All Calls
Busy
No Answer
Busy/No Answer
Enter required
number.
For "Cancel", go on-hook
directly after entering 0.
destination
extension no.
OR
outside
phone no.
outside line
access no.
C.Tone
(max. 32 digits)
Enter destination extension number.
Or enter outside line access number
and then outside phone number.
Enter #.
On-hook.
To set Follow Me from another extension
PT/SLT/PS
0
Both Calls
OR
Off-hook.
Enter
your
extension no.
Dial your
extension number.
Outside Calls
OR
71.
7
8
Follow Me
Follow Me Cancel
Intercom Calls
Enter 0 to 2 as
you desire.
Enter 7 or 8.
C.Tone
On-hook.
When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the
FWD/DND button (fixed button) instead of " 710".
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To set the timer for "No Answer" and "Busy/No Answer"
PT/SLT/PS
7
Enter
Off-hook.
time
713.
C.Tone
On-hook.
Enter time
(seconds [2 digits]).
To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group)
ICD Group: Incoming Call Distribution Group
PT/SLT/PS
Both Calls
1
OR
5
OR
Off-hook.
Enter
71.
Outside Calls
Intercom Calls
Enter 4 to 6 as
you desire.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
OR
outside
phone no.
C.Tone
(max. 32 digits)
Enter destination extension number.
Or enter outside line access number
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Enter ICD Group

extension number.
directly after entering ICD
Group extension number.
destination
extension no.
outside line
access no.
ICD Group
extension no.
Enter #.
On-hook.
The FWD/DND button light shows the current status as follows:

Off: Both features are not set.
Red on: FWD mode
Flashing red slowly: DND mode
The Group FWD button light shows the current status as follows:
Off: No set
Red on: FWD mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in FWD/DND Cycle Switch Mode:

Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown
below:
FWD
DND
Off
(2) When in FWD/DND Setting Mode:

Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the
FWD/DND status and set the FWD destination (refer to "
FWD/DND Settings Using Fixed
FWD/DND Button").
Note
A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
Transferred outside calls are also forwarded to the destination assigned for outside calls.
When intercom calls are set to be handled differently from outside calls (forwarding type,
forward destination), we recommend establishing buttons for both FWD/DNDOutside calls
and FWD/DNDIntercom calls, and/or Group FWDOutside calls and Group FWD
Intercom calls, because:
a. the light patterns of the FWD/DNDBoth calls button (including FWD/DND button [fixed
button]) and the Group FWDBoth calls button will indicate the setting for either outside
calls or intercom calls, but not both.
Note
The FWD icon on PS display reflects the setting for outside calls only.
b. pressing the FWD/DNDBoth calls button (including FWD/DND button [fixed button]) or
the Group FWDBoth calls button will not change the FWD or DND mode for intercom
calls and outside calls separately.

Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD
(Both calls, Outside calls, Intercom calls) buttons.
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FWD/DND Settings Using Fixed FWD/DND Button

Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set
the forward destination for outside/intercom calls with the FWD/DND button (fixed
button). It is also possible to set outside telephone numbers (e.g., your cellular phone)
as forward destinations for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD)
Group, to ring together with other ICD Group members for calls to the group.
The following settings are available:
Switching the FWD/DND status and setting FWD destination for outside/intercom calls
Timer for "No Answer" and "Busy/No Answer"
Forwarding status (on/off) and outside destinations to ring in parallel for outside calls for up to 4 virtual PSs
in an ICD Group
* Virtual PS
A virtual PS is a dedicated
extension number assigned to a
non-existent portable station
(PS) to allow access to outside
destinations such as a cellular
phone.
3 Talk
2 Forward to
outside destination
Extn. 101
Virtual PS
(Extn. No. 301)
1 Dials 301
To switch FWD/DND status for outside calls
PT
While on-hook (when in FWD/DND Setting Mode)
FWD/DND
The current FWD/DND status

for outside calls is displayed.
FWD/DND
Press the fixed FWD/DND

button again to switch the status.
Press the fixed

FWD/DND button.
To switch FWD/DND status for intercom calls
PT
FWD/DND
2
Press the fixed
FWD/DND button.
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Enter 2.

for intercom calls is displayed.
FWD/DND

button again to switch
the status.
When you switch the FWD/DND status, any FWD destination that was set previously is not
cleared.
To set and clear FWD/DND for outside/intercom calls
PT
1
FWD/DND
Outside Calls*
AUTO DIAL
Intercom Calls
STORE
OR
Press the fixed

FWD/DND button.
Enter 1 or 2.
0
1
Press STORE.
FWD/DND off
DND on
Enter 0 or 1.
OR
2
3
4
5
FWDAll Calls
FWDBusy
FWDNo Answer
FWDBusy/No Answer
AUTO DIAL
destination
extension no.
STORE
OR
outside line
access no.
outside
phone no.
Press STORE
to set.
(max. 32 digits)
Enter 2 to 5.
Enter destination extension number,

or outside line access number
A confirmation tone will

be heard.
* This step can be omitted.
To set the timer for "No Answer" and "Busy/No Answer"
PT
AUTO DIAL
FWD/DND
time
STORE
STORE
Press the fixed

FWD/DND button.
Enter 3.
Press STORE.
AUTO DIAL
Enter time
(seconds [0120]).
Press STORE
to set.
be heard.
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* You can enter the time as a 13 digit number. For example, 15 seconds can be entered as
"15" or "015".
To set forwarding status and outside destinations to ring in parallel for outside calls to an
ICD Group
PT
Virtual PS 1
Virtual PS 2
Virtual PS 3
Virtual PS 4
4
5
6
7
FWD/DND
Press the fixed

FWD/DND button.
AUTO DIAL
STORE
Enter 4 to 7.
Press STORE.
To cancel ringing
0
FWD off
Enter 0.
OR
AUTO DIAL
To set ringing
1
FWDAll Calls
STORE
outside line
access no.
outside
phone no.
(max. 32 digits)
Enter 1.
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Press STORE
to set.

be heard.
Only one extension assigned as member 1 in each ICD group can perform the settings for
virtual PSs.
It is possible to switch the forwarding status (on/off) of a virtual PS by entering the number
(47) of that extension, then pressing the fixed FWD/DND button, instead of pressing the
AUTO DIAL/STORE button.
Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]by

ISDN)
All calls are forwarded to an outside party using ISDN. The following types of call forwarding are provided by
the ISDN service.
Unconditional (Call Forwarding Unconditional [CFU])
When your extension is busy (Call Forwarding Busy [CFB])
When you do not answer (Call Forwarding No Reply [CFNR])
To set
PT/SLT/PS
7
Off-hook.
#
Enter #.
Enter
5
7 5.
2 Unconditional
3 Busy
4 No Reply
Enter required number.
outside
line no.
Enter outside line

number (3 digits).
Enter #.
your MSN
Enter your multiple
subscriber number
(MSN).
desired phone no.
Enter desired
phone number.
Enter #.
C.Tone
On-hook.
To cancel
PT/SLT/PS
7
Off-hook.
Enter
Enter #.
Enter 0.
5
7 5.
outside
line no.
Enter outside line

number (3 digits).
Enter #.
your MSN
Enter your multiple
subscriber number
(MSN).
C.Tone
On-hook.
To confirm the condition
PT/PS
7
Off-hook.
Enter
Enter #.
Enter 1.
5
7 5.
C.Tone
outside
line no.
Enter outside line

number (3 digits).
Enter #.
your MSN
Enter your multiple
subscriber number
(MSN).
The display shows

the selected type.
On-hook.
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1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM])
1.6.2 Using Voice Messaging (Built-in Simplified Voice Message

[SVM])
Your PBX can provide you with answering machine service if an SVM card is installed.
Your extension is assigned a message box, into which callers can leave voice messages for you.
After callers reach your message box, they will hear your personal greeting message. You can record two
kinds of personal greetings: a normal greeting message and a greeting message for each time mode. You can
also play back and clear your greeting messages and the voice messages left by callers.
Recording a Normal Greeting Message
Recording a Greeting Message for Each Time Mode
Redirecting Your Calls to Your Message Box
Leaving Voice Messages

Listening to Voice Messages Left by Callers
Accessing Your Message Box from an Outside Telephone
Accessing the Message Box of Another Extension from Your Extension
You may hear a busy tone when trying to access your message box if too many other users
are already accessing their message boxes. In that case, wait a few minutes and try again.
If the used recording space (including greeting messages and voice messages left by callers)
for the SVM card reaches a certain limit, the display informs you that the recording space is
almost full, and you will hear dial tone 3 when going off-hook.
Dial Tone 3
1s
Operation Reference When Accessing Your Message Box

After entering the SVM feature number ( 38), the operations below are available by entering
the corresponding numbers.
Operation No.
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Operation
To clear the normal greeting message
To record a normal greeting message
To play back the normal greeting message
To listen to voice messages left by callers
To set a greeting message for each time mode

6
To leave a voice message to another extensions message box
Recording a Normal Greeting Message

To record
PT/SLT/PS
8
3
Off-hook.
Enter
38.
C.Tone
Record
message.
Enter 1.
Example: "You have reached John. I am sorry I cannot

take your call right now. Please leave a message."
AUTO DIAL
The greeting
message is
played back.
STORE
OR
C.Tone
dial key
A confirmation
tone is heard.
Clear
OR
Rerecord
Enter 0 or 1 while the greeting

message is being played back.
Press STORE or any

dial key (09, , #).
On-hook.
To play back
PT/SLT/PS
8
3
Off-hook.
Enter
38.
A confirmation
tone is heard.
Clear
C.Tone
The greeting message

is played back.
Enter 2.
OR
Rerecord

On-hook.
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To clear
PT/SLT/PS
3
Off-hook.
Enter
38.
C.Tone
On-hook.
Enter 0.
Recording a Greeting Message for Each Time Mode

In addition to a normal greeting message, you can record a specific greeting message for each time mode
(day/lunch/break/night).
To record
PT/SLT/PS
0 Day
1 Night
2 Lunch
C.Tone
3 Break
Off-hook.
Enter
38.
Enter 8.
Enter the desired

time mode.
Enter 1.
AUTO DIAL
STORE
OR
dial key
Record
message.
C.Tone
Press STORE or any

dial key (09, , #).
Example: "You have reached John. I am sorry I am

out for lunch right now. Please leave a message."
A confirmation
tone is heard.
Clear
OR
Rerecord

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On-hook.

is played back.
To play back
PT/SLT/PS
0 Day
1 Night
2 Lunch
C.Tone
3 Break
Off-hook.
38.
Enter
Enter 8.

is played back.
Enter the desired

time mode.
A confirmation
tone is heard.
Clear
Enter 2.
OR
Rerecord
On-hook.

To clear
PT/SLT/PS
0 Day
1 Night
2 Lunch
3 Break
Off-hook.
Enter
0
Enter 0.
38.
Enter 8.
Enter the desired

time mode.
C.Tone
On-hook.
If both the greeting message for a certain time mode and the normal greeting message have
been recorded, callers will hear the greeting message for that time mode. However, if no
greeting message has been recorded for a certain time mode, the normal greeting message
will be played instead.
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Redirecting Your Calls to Your Message Box

You can set incoming calls to be redirected to your own message box so that callers can leave voice messages
when you cannot answer the phone.
To set/cancel
PT/SLT/PS
0
Both Calls
OR
Outside Calls
OR
Off-hook.
Enter
71.
Intercom Calls
Enter 0 to 2 as you desire.
Cancel
All Calls
Busy
No Answer
Busy/No Answer

directly after entering 0.
floating extension
no. for SVM card
Enter floating extension
number for SVM card.
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#
Enter #.
C.Tone
On-hook.
The default floating extension numbers are 591 for SVM card 1, and 592 for SVM card 2.
Leaving Voice Messages

If the extension user you called is not able to answer your call, and your call is redirected to the message box,
you will hear the greeting message. Then, you can leave a voice message for that extension. It is also possible
to leave a voice message directly in the message box of a desired extension by following the steps below:
To leave a voice message directly to another extensions message box
PT/SLT/PS
3
Off-hook.
Enter
You hear the

greeting message.
8
38.
Enter #6.
extension no.
Dial extension number.
OR
C.Tone
dial key
Record
message.
On-hook or press any

dial key (09, , #).
Voice message recording will stop, you will hear a notification tone, and the call will be
disconnected, in the following cases:
a. the recording time for the voice message reaches the preprogrammed limit. (default: 120
seconds)
b. the recording space for the SVM card reaches the limit.
When you are on the phone, you can transfer the call directly to the message box of a desired
extension by placing the call on hold temporarily, then pressing 38 + #6 + the desired
extension number. This allows the caller to leave a voice message in the message box of the
desired extension.
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Listening to Voice Messages Left by Callers

When a caller leaves a voice message, information about that caller is also recorded as the SVM Log. The
SVM Log can be viewed using the display of a PT or PS by pressing the Message button.
To listen to voice messages
PT/PS
While on-hook
MESSAGE
Press MESSAGE
until desired SVM Log
appears.
Off-hook.
PT/SLT/PS
3
Off-hook.
Enter
38.
Enter 3.
PT/SLT/PS
MESSAGE
OR
7
Off-hook.
Press MESSAGE
or enter 702.
To clear the voice message that you are listening to
PT/SLT/PS
While hearing the voice message
AUTO DIAL
STORE
OR
1
Enter 3.
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Press STORE or
enter 1 to confirm.
Various operations are available by entering numbers while you are listening to a recorded
voice message using any of the methods described above. The available options are as
follows:
Operation No.
1
Operations
To play back the voice message from the beginning
To go to the next voice message
To clear the voice message

(Press the AUTO DIAL/STORE button or enter 1 to confirm.)
To call back the caller who left the voice message
To go back to the previous voice message
To leave a voice message directly in the message box of another extension

(Enter desired extension number.)
To play back your greeting message and record a voice message in your own
message box
To end the call
In addition to the caller information that is recorded in the Call Log, the following SVM Log information is
recorded with voice messages left by callers:
Callers Name
Callers Telephone Number
Time recording started
Voice Message Status
"New" is displayed for voice messages that have not previously been listened to.
"Old" is displayed for voice messages that have previously been listened to.
Please note that the information shown on the display may vary depending on the information that was
received and the type of telephone used. Only users of a 6-line display PT can view all of the above
information.
You can lock the SVM Log display by using an extension PIN (Personal Identification Number) to prevent
other users from viewing the information and from playing back your voice messages (Display Lock). Refer
to "3.1.2 Settings on the Programming Mode".
If your telephone has a Message for Another Extension button, you can access the message box of another
extension and listen to voice messages for that extension.
If a new voice message has been left in your message box, you will hear dial tone 4 after going off-hook.
In addition, if your telephone has a Message button or Message/Ringer Lamp, the corresponding button
or lamp will light when a voice message has been left.
Dial Tone 4
1s
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To listen to voice messages while your display is locked
PT/SLT/PS
4
Off-hook.
Enter
your
extension no.
extension no.
7
47.
Dial your
extension number.
extension PIN
C.Tone &
D.Tone
Enter extension PIN

(max. 10 digits).
If the wrong extension PIN is
Enter
3
38.
Enter 3.
When you press the Message button while on-hook to play back voice messages, Display
Lock is temporarily deactivated.
To clear voice messages from the SVM Log
PT
While on-hook
MESSAGE
TRANSFER
AUTO DIAL
STORE
Press MESSAGE
until desired SVM Log
appears.
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Press TRANSFER.
Press STORE.
Accessing Your Message Box from an Outside Telephone

You can remotely access your message box and perform any operations of the SVM feature through an outside
line as if you were at your own extension.
The greeting
message is
played back.
desired phone no.
Off-hook.
Dial desired phone

number of a destination
that has set the SVM feature.
your
extension no.
Dial your
extension number.
Enter 47 while hearing

the greeting message.
extension PIN
extension no.
For available operations,

see "Operation Reference
When Accessing Your
Message Box".
C.Tone &
D.Tone
Enter extension PIN
(max. 10 digits).
Enter
38.
If you hear a reorder tone when you try to leave a voice message directly in the message box
of another extension, that message box is unavailable. You can enter another extension
number by pressing " ".
When accessing your message box from an outside telephone, you cannot call back callers
who have left voice messages, by pressing 4 while hearing the voice message.
To listen to voice messages left in the message box of another extension
While hearing voice messages in your message box
The greeting
message is
played back.
Enter #8.
Enter
extension PIN
Enter extension PIN for
that extension (max. 10 digits).
C.Tone &
D.Tone
desired extension no.
47.
Dial desired
extension number.
3
Enter
8
38.
3
Enter 3.

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Accessing the Message Box of Another Extension from Your Extension

You can access the message box of another extension (for example, to record a greeting message for that
extension) by following the steps below:
PT/SLT/PS
4
Off-hook.
Enter
7
47.

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Dial desired
extension number.
extension PIN
Enter extension PIN for
that extension (max. 10 digits).
desired extension no.
C.Tone &
D.Tone
Enter
8
38.
For available operations,

see "Operation Reference
When Accessing Your
Message Box".
1.6.3 Showing a Message on the Callers Telephone Display (Absent Message)
1.6.3 Showing a Message on the Callers Telephone Display

(Absent Message)
You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone.
There are eight preprogrammed messages and one for your personal message (16 characters). The selected
message is shown on the display of your telephone.
Message no.
Message (Example)
Will Return Soon
Gone Home
At Ext %%%% (Extension number)
Back at %%:%% (Hour:Minute)
Out until %%/%% (Month/Day)
In a Meeting
7
8
9
A message assigned for each extension.

(Personal Absent Message)
To set
PT/SLT/PS
Off-hook.
Enter
750.
1
2
3
4
5
6
7
8
9
Will Return Soon

Gone Home
At Ext %%%% + Extension no.
Back at %%:%% + Hour : Minute
Out until %%/%% + Month / Day
In a Meeting
C.Tone
Enter #.
On-hook.
To cancel
PT/SLT/PS
Off-hook.
Enter
750.
0
Enter 0.
C.Tone
On-hook.
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1.6.3 Showing a Message on the Callers Telephone Display (Absent Message)
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Enter the desired value in the "%" positions. You must enter the correct number of characters
as represented by the "%" using 0 to 9 or .
The preprogrammed messages can be changed through system programming.
To create your personal message (Message no. 9), refer to "3.1.2 Settings on the
Programming Mode".
1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock)
1.6.4 Preventing Other People from Using Your Telephone

(Extension Dial Lock)
You can lock your extension so that other users cannot make unauthorised outside calls.
This feature is also known as Electronic Station Lockout.
To lock
PT/SLT/PS
7
Enter
Off-hook.
C.Tone
Enter 1.
77.
On-hook.
To unlock
PT/SLT/PS
7
Enter
Off-hook.
7
77.
extension PIN
Enter 0.
Enter extension PIN

(max. 10 digits).
C.Tone
On-hook.
If you forget the extension PIN or cannot unlock your extension, consult your manager.
He can clear your extension PIN. Then, you can set the new PIN and unlock your extension
by entering it.
If your extension is locked by this feature, it cannot perform features as follows:
Making outside calls
Changing the call forwarding destination
If you do not set extension PIN, you cannot lock and unlock your extension.
To make an outside call while your extension is locked
PT/SLT/PS
4
Off-hook.
Enter
7
47.
your
extension no.
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN

(max. 10 digits).
C.Tone &
D.Tone

desired
phone no.
extension no.
Dial desired
phone number.

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1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock)
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After you make an outside call, Extension Dial Lock is automatically activated again.
1.7.1 Paging
1.7 Making/Answering an Announcement

1.7.1 Paging
Group Paging
Paging and then Transferring a Call
Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the preset
group simultaneously.
To page
PT/SLT/PS
3
Enter
Off-hook.
paging group
no.
3
33.
Wait for an
answer.
C.Tone
Dial paging group

number (2 digits).
Announce.
Talk.
If the group which you paged is already being used for paging, you hear a busy tone.
Paging and then Transferring a Call

PT/SLT/PS
TRANSFER
OR
OR
Enter
Press TRANSFER or
Recall/hookswitch.
3
33.
paging group
no.
C.Tone
Dial paging group

number (2 digits).
Announce.
The other party is placed on hold.
Wait for an
answer.
Talk.
On-hook.
The held party and the paged extension
are connected and start a conversation.
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1.7.1 Paging
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After you go on-hook, the caller can talk to the person who answers the page.
1.7.2 Answering/Denying a Paging Announcement
1.7.2 Answering/Denying a Paging Announcement

To answer
PT
4
Off-hook.
Enter
C.Tone
Talk.
43.
To allow/deny a paging announcement (Paging Deny)
PT
Off-hook.
Enter
721.
Deny
OR
Allow
Enter 1 or 0.
C.Tone
On-hook.
The following are extensions that cannot receive a paging announcement:

Portable station
Single line telephone
Proprietary telephone that is ringing or busy
Proprietary telephone in Paging Deny mode
Proprietary telephone in DND mode
Even if the announcement is not paging your extension, you can answer it, if it is paging your
group.
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1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)
1.7.3 Making an Announcement and Having a Multiple Party

Conversation (Broadcasting)
You can call multiple parties assigned in the group and make a voice announcement. You can also establish
a multiple party conversation with called parties. This conversation will be heard by other called parties. Called
parties can listen to the announcement simply by going off-hook. They can send a notification tone if they want
to join the conversation.
To make/answer a broadcasting call
PT
Caller
3
Off-hook.
Enter
32.
broadcasting
group no.
Wait for an
answer.
C.Tone
Announce.
Dial broadcasting
group number (1 digit).
Any Telephone
Called Party
The telephone
rings.
Off-hook.
For a caller
To make a conversation with a specific party
PT
During an announcement
(DSS)
Press DSS.
To make a conversation with a party in the groups preassigned order
PT
CONF
Press CONF.
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To end a conversation with a specific party
PT
To end a conversation with a specific party
(DSS)
Press DSS.
To end a conversation with the party who

joined the conversation last
TRANSFER
Press TRANSFER.
To disconnect the party who joined the

conversation last from the broadcast
FLASH/
RECALL
Press FLASH/RECALL.
In this case, the FLASH/RECALL button must be set to Flash/Recall mode through system
programming.
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For a called extension

To send a notification tone to the caller and join a conversation
PT/SLT/PS
Called Party
(DSS)
Press DSS
corresponding
to the caller.
OR
Wait for reply.
Talk.
Press Recall/
hookswitch.
PT
Caller
A notification tone
occurs, and the display
shows the called party's
information.
(DSS)
Press
corresponding
DSS.
Talk.
Introduce the called party to
the conversation.
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A conversation can be established with a maximum of 4 parties (including the caller).
1.8.1 Setting the Alarm (Timed Reminder)
1.8 Setting the Telephone According to Your Needs

You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call.
The alarm can occur either once or daily (every day until cancelled) at a preset time. When you go off-hook to
answer, you will hear a special dial tone or prerecorded message.
To set
PT/SLT
12 H*:
760.
Enter
Off-hook.
Enter 1.
hour/minute
0
1
OR
AM
OR
PM
hour/minute
24 H*:
Enter hour (0112) and minute (0059) and then

0 for AM or 1 for PM.
Or enter hour (0023) and minute (0059).
Once
OR
Daily
C.Tone
Enter 0 for once

or 1 for daily.
On-hook.
* Enter the time in the format assigned to your PBX (12-hour or 24-hour).
To cancel
PT/SLT
7
Enter
Off-hook.
6
760.
0
Enter 0.
C.Tone
On-hook.
To stop or answer the ringback
PT/SLT
INTERCOM
OR
Press INTERCOM or off-hook.
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To confirm
PT
TRANSFER
Press TRANSFER
several times.
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You can also confirm the Timed Reminder by using the soft button.
The alarm keeps ringing for preprogrammed seconds.
If you receive an incoming call during ringback, the ringing starts after the ringback stops.
If you are having a conversation exceeding alarm ringing period, the ringback will start
after your conversation.
1.8.2 Refusing Incoming Calls (Do Not Disturb [DND])
Do Not Disturb (DND)

Switching FWD/DND Status Using Fixed FWD/DND Button

You can set this feature to prevent incoming calls from ringing at your extension. This can be useful, for
example, when you are in a meeting or busy.
To set/cancel
PT/SLT/PS
0
Both Calls
OR
1
OR
Off-hook.
Enter
71.
Outside Calls
Intercom Calls
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the
FWD/DND button (fixed button) instead of " 710".
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The FWD/DND button light shows the current status as follows:

Off: Both features are not set.
Red on: FWD mode
Flashing red slowly: DND mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in FWD/DND Cycle Switch Mode:

Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown
below:
FWD
DND
Off
(2) When in FWD/DND Setting Mode:

Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the
Switching FWD/DND Status
FWD/DND status and set the FWD destination (refer to "
Using Fixed FWD/DND Button").
Note
A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
If your extension has set this feature, a calling extension will hear DND tone.
If this feature is set, the Call Forwarding (FWD) feature does not work.
Specified extensions can override this feature and call DND extensions (DND Override).
When making a call using an SDN button to a PDN extension with DND set, this feature will
temporarily be deactivated.
When intercom calls are set to be handled differently from outside calls (DND set/cancel),
we recommend establishing buttons for both FWD/DNDOutside calls and FWD/DND
Intercom calls, because:
a. the light patterns of the FWD/DNDBoth calls button (including FWD/DND button [fixed
button]) will indicate the setting for either outside calls or intercoms calls, but not both.
Note
The DND icon on PS display reflects the setting for outside calls only.
b. pressing the FWD/DNDBoth calls button (including FWD/DND button [fixed button])
will not change the FWD or DND mode for intercom calls and outside calls separately.

Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.
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Switching FWD/DND Status Using Fixed FWD/DND Button

Using a proprietary telephone (PT), you can easily switch the FWD/DND status for
outside/intercom calls without clearing any FWD destination that was set previously.
To switch the FWD/DND status for outside calls
PT
FWD/DND
FWD/DND

for outside calls is displayed.

button again to switch the status.
Press the fixed

FWD/DND button.
To switch the FWD/DND status for intercom calls
PT
FWD/DND

for intercom calls is displayed.
2
Press the fixed
FWD/DND button.
FWD/DND

button again to switch
the status.
Enter 2.
To set and clear FWD/DND for outside/intercom calls
PT
1
FWD/DND
Outside Calls*
AUTO DIAL
OR
Press the fixed

FWD/DND button.
FWD/DND off
Intercom Calls
Enter 1 or 2.
STORE
Press STORE.
AUTO DIAL
OR
DND on
Enter 0 or 1.
STORE
Press STORE
to set.
be heard.
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1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call

Announcement [OHCA]/Whisper OHCA)
During a conversation, you can be informed of a call waiting with a tone or voice announcement through your
built-in speaker or handset. (Default: DisableNo call [Intercom calls]/No tone [Outside calls])
Call Waiting Tone:

a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to
OHCA:
a voice announcement through the built-in speaker
Whisper OHCA:
a voice announcement through the handset
To set/cancel for intercom calls (Manual Call Waiting)
PT/SLT/PS
No call
Tone
OR
7
Enter
Off-hook.
OR
C.Tone
OHCA
OR
731.
On-hook.
Whisper OHCA
To set/cancel for outside calls (Automatic Call Waiting)
PT/SLT/PS
7
Off-hook.
Enter
No tone
OR
Tone
732.
C.Tone
On-hook.
Enter 0 or 1.
OHCA is only available with certain digital proprietary telephones.

Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary
telephones. In addition, both you and the other party must use supported telephones.
A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN
extension. When a call is made from another extension, a PDN extension will receive a call
waiting tone. (1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN)
Extension)
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1.8.4 Displaying Your Telephone Number on the Called Party and Callers Telephone (Calling/Connected Line
Identification Presentation [CLIP/COLP])
1.8.4 Displaying Your Telephone Number on the Called Party and

Callers Telephone (Calling/Connected Line Identification
Presentation [CLIP/COLP])
CLIP:
When making an outside call, you can present your preprogrammed telephone number to the called party.
COLP:
When receiving an outside call, you can present your preprogrammed telephone number to the calling party.
You can select the telephone number sent, either the number of the line used or the number assigned to your
extension.
If you select "Public", the calling/called party sees the number of the line used (subscribers number).
If you select "Your extension", they see the telephone number assigned on your extension.
To show either the number assigned to the outside line or your extension
PT/SLT/PS
7
Off-hook.
128
Enter
2
7 2.
Public
OR
Your extension
Enter 1 for public or 2

for your extension.
C.Tone
On-hook.
If you use the ICD Group button to make a call to the other party, the telephone number
assigned to the ICD Group will be used.
User Manual
1.8.5 Preventing Your Telephone Number Being Displayed on the Callers Telephone (Connected Line Identification
Restriction [COLR])
1.8.5 Preventing Your Telephone Number Being Displayed on the

Callers Telephone (Connected Line Identification Restriction
[COLR])
When receiving an outside call, you can select whether the caller can see your telephone number or not.
To show/prevent
PT/SLT/PS
7
Off-hook.
Enter
0
7 0.
Show
OR
Prevent
Enter 0 to show
or 1 to prevent.
C.Tone
On-hook.
You can change the mode by pressing a preset COLR button while on-hook.
The COLR button light shows the current status as follows:
Off: shows your telephone number.
Red on: prevents your telephone number being displayed.

Create or edit a Connected Line Identification Restriction (COLR) button.
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1.8.6 Preventing Your Number Being Displayed on the Called Partys Telephone (Calling Line Identification Restriction
[CLIR])
1.8.6 Preventing Your Number Being Displayed on the Called

Partys Telephone (Calling Line Identification Restriction [CLIR])
When making an outside call, you can select whether the called party can see your telephone number or not.
To show/prevent
PT/SLT/PS
7
Off-hook.
Enter
1
7 1.
Show
OR
Prevent
C.Tone
Enter 0 to show
or 1 to prevent.
You can change the mode by pressing a preset CLIR button while on-hook.
The CLIR button light shows the current status as follows:
Off: shows your telephone number.
Red on: prevents your telephone number being displayed.

Create or edit a Calling Line Identification Restriction (CLIR) button.
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On-hook.
1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)
1.8.7 Preventing Other People from Joining Your Conversation

(Executive Busy Override Deny)
PT/SLT/PS
Off-hook.
Enter
733.
Prevent
OR
Allow
C.Tone
Enter 1 to prevent
or 0 to allow.
On-hook.
Some extensions may be prohibited from performing this feature.
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1.8.8 Turning on the Background Music (BGM)
1.8.8 Turning on the Background Music (BGM)

You can listen to the background music through your telephone speaker while on-hook.
An external music source, such as a radio, can be connected.
If your extension becomes busy (off-hook, making or receiving a call etc.), the music
stops temporarily. When you go back on-hook, the music starts again.
To select and set/cancel
PT
BGM no.
7
Off-hook.
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Enter
5
751.
OR
Cancel
Enter BGM number

(1 digit) or 0 to cancel.
C.Tone
On-hook.
1.8.9 Protecting Your Line against Notification Tones (Data Line Security)
1.8.9 Protecting Your Line against Notification Tones (Data Line

Security)
You can protect the line against audible notification tones, such as a call waiting tone during a conversation.
Set this feature if your extension has a data communication device, such as a PC or fax machine connected
to ensure secure data transmission.
To set/cancel
PT/SLT/PS
Off-hook.
Enter
730.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
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1.8.10 Checking the Time Service Status
1.8.10 Checking the Time Service Status

You can check the current status of the Time Service on the display.
PT
While on-hook
TRANSFER
OR
(Time Service
(Day/Night/
Lunch/Break))
Press TRANSFER or Time Service

(Day/Night/Lunch/Break).
The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
Any extension user except the managers can check the current status by pressing the Time
Service (Day/Night/Lunch/Break) button.

Create or edit a Time Service (Day/Night/Lunch/Break) button.
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1.8.11 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode)
1.8.11 Using Your PS in Parallel with a Wired Telephone (Wireless

XDP Parallel Mode)
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.
To set
PS
PS
4
Press TALK.
Enter
8
48.
extension
phone no.no.
Enter 1.
Enter extension number

of the paired telephone.
C.Tone
Press CANCEL.
To cancel
PS
4
Press TALK.
Enter
8
48.
0
Enter 0.
C.Tone
Press CANCEL.
Some wired telephones are prohibited from using this feature.

If you go off-hook while your parallelled telephone is in use, the call will switch over to
you.
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1.8.12 Clearing Features Set at Your Extension (Extension Feature Clear)
1.8.12 Clearing Features Set at Your Extension (Extension Feature

Clear)
You can reset the settings of the following features on your extension to the default settings with one
operation.
This feature is also known as Station Programme Clear.
Features
*1
Default Setting
Hot Line*1
Off
Message Waiting(All the messages that have been left by other

extension users)
Off
Call Pickup Deny
Allow
Call Forwarding (FWD)*1
Off
Absent Message
Off
Paging Deny
Allow
Timed Reminder
Cleared
Do Not Disturb (DND)*1
Off
Call Waiting for intercom calls*1

Call Waiting for outside calls*1
Disable (No call)

Disable (No tone)
Executive Busy Override Deny
Allow
BGM
Off
Data Line Security
Off
Log-in/Log-out
Log-in
These features may not be reset depending on the system programming.
PT/SLT/PS
7
Off-hook.
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Enter
9
790.
C.Tone
On-hook.
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)
1.9 Utilising the Call Centre

1.9.1 Leaving an Incoming Call Distribution Group (Log-in/
Log-out, Wrap-up)
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in) Even if
your extension is logged-in, you can have a specified time
period (wrap-up time) when you will not receive calls after
completing a previous call. This time can be used for you
to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-out
Log-in
Talk.
Ready
Wrap-up
Not Ready
To set Log-in/Log-out
PT/SLT/PS
Enter
Off-hook.
ICD Group
extension no.
Log-out
OR
Log-in
Enter 0 or 1.
736.
Specified
OR
C.Tone
All
Enter ICD Group extension

number or .
On-hook.
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PT/PS
While on-hook
ICD Group
extension no.
(Log-in/Log-out)
Specified
OR
All
Press Log-in/Log-out.
Enter ICD Group extension number

or .
PT/PS
While on-hook
(Log-in/Log-out
of a specified group)
Press Log-in/Log-out of a specified group.
To enter/leave Not Ready mode

PT/SLT/PS
Off-hook.
Enter
735.
Not Ready
OR
Ready
Enter 1 or 0.
C.Tone
On-hook.
To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)
PT/PS
While on-hook
(Wrap-up)
Press red or flashing red Wrap-up.*
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* The status will be as follows:

Ready
Not Ready
Not Ready
Ready
Wrap-up
Not Ready
The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
The last remaining logged-in extension may not be allowed to log out, depending on system
programming.
The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.9.2 Monitoring and Controlling the Call Status of an Incoming
Call Distribution Group (Incoming Call Distribution Group Monitor)".

Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.
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1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution
Group Monitor)
1.9.2 Monitoring and Controlling the Call Status of an Incoming

Call Distribution Group (Incoming Call Distribution Group Monitor)
Monitoring the Status of Waiting Calls

Monitoring and Changing the Log-in/Log-out Status of Extensions
The extension assigned as a Supervisor extension can monitor and control the status of other extensions in
an incoming call distribution group. It should have a PT with 6-line display. The display and DSS buttons show
as follows:
Initial Display
<Display>
Date/Time &
extension no.
<DSS>
Busy Status Monitor
739
ICD Group
extension
no.
Monitoring the
Call Status
<Display>
Queuing Monitor
"EXIT"
<DSS>
Busy Status Monitor
"EXIT"
Monitoring the Call Status

and Log-in/Log-out Status
"SPRVS"
"EXIT"
<Display>
Queuing Monitor
<DSS>
Log-in/Log-out Monitor
"LOG"
<Display>
Call Log History
<DSS>
Busy Status Monitor
Monitoring the Status of Waiting Calls

The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If an incoming
call distribution group has an overflowed call, the display shows the status automatically.
The following information is displayed.
<Queuing Monitor>
The current date/time
The ICD Group extension number/name
The number of waiting calls
The longest waiting time
<Call Log History>
The date/time when cleared at last time
The total number of received calls
The number of overflowed calls
The number of unanswered calls
The average waiting time of queuing calls
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Group Monitor)
To monitor
Display PT
Off-hook.
Enter
739.
ICD Group
extension no.
Enter ICD Group
extension number.
C.Tone
On-hook.
To clear Call Log History
Display PT
LOG
CLEAR
Press "LOG".
Press "CLEAR".
The accumulated data is cleared.

"****" shows if the number to be displayed exceeds the maximum displayable digits.
Monitoring and Changing the Log-in/Log-out Status of Extensions

The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution group
members by the DSS button light. It can also change their Log-in/Log-out status if needed.
To monitor
Display PT
After viewing the status of waiting calls
SPRVS
Press "SPRVS".
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Group Monitor)
To change the Log-in /Log-out mode
Display PT
(DSS)
Press desired DSS.
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Off: The extension is not in the group.
Green on: Log-in (Ready) mode
Flashing green: Log-in (Not Ready) mode
Red on: Log-out mode
1.9.3 Forwarding a Waiting Call (Manual Queue Redirection)
1.9.3 Forwarding a Waiting Call (Manual Queue Redirection)

When your incoming call distribution group is busy and other outside calls arrive, the
arriving calls are put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward
the longest waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
To forward the waiting call
PT/PS
(Hurry-up)
Press red or flashing red Hurry-up.
The Hurry-up button light shows the current status as follows:

Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.

Create or edit a Hurry-up button.
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1.10.1 If a Doorphone/Door Opener is Connected
1.10 Using User-supplied Equipment

You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party
can receive the calls from the doorphone. You can open the door.
Doorphone Call
Opening a Door (Door Open)
Doorphone Call
To call from the doorphone
Doorphone
C.Tone
Talk.
Press doorphone
button.
To answer a call from the doorphone
PT/SLT/PS
Off-hook.
To call the doorphone
PT/SLT/PS
3
Off-hook.
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Enter
1
31.
doorphone no.
Enter doorphone
number (2 digits).
C.Tone
Talk.
If no one answers a doorphone call within a specified time period, the call is cancelled.

Some extensions may be prohibited from using this feature.
From a specified extension
PT/SLT/PS
5
Enter
Off-hook.
5
55.
doorphone no.
Enter doorphone
number (2 digits).
C.Tone
On-hook.
From any extension while talking to the doorphone
PT/SLT/PS
C.Tone
Enter 5.
On-hook.
The door open will be triggered for a specified time period.
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1.10.2 If an External Relay is Connected

Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX.
To switch on the relay
PT/SLT/PS
5
Off-hook.
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Enter
6
56.
relay no.
C.Tone
Enter relay number

(2 digits).
The relay will be switched off after a specified time period.
On-hook.
1.10.3 If an External Sensor is Connected
1.10.3 If an External Sensor is Connected

Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected
to the PBX.
To answer a sensor call
PT/SLT/PS
D.Tone
Off-hook.
On-hook.
If you do not answer a sensor call within a specified time period, the sensor call will stop.
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1.10.4 If a Host PBX is Connected
Accessing External Services (External Feature Access [EFA])
Accessing External Services (External Feature Access [EFA])

You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature
is only effective for an outside call.
<Example> To hold the current call and then talk to the new party
PT/PS
SLT
FLASH/
RECALL
OR
desired service
code
(EFA)
desired service
code
OR
TRANSFER
Press FLASH/RECALL or EFA.

Or press TRANSFER and
then enter 60.
Enter desired
service code.
Press Recall/
hookswitch.
Enter
Create or edit an External Feature Access (EFA) button.
User Manual
Enter desired
service code.
In this case, the FLASH/RECALL button on a proprietary telephone must be set to External
Feature Access (EFA) mode through system programming.

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60.
1.10.5 If a Voice Processing System is Connected

You or an outside party can access the Voice Processing System from a telephone.
Call Forwarding to Voice Mail (Voice Mail Integration)

If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVM series) using digital
integration, the following features are also available:
Screening Calls (Live Call Screening [LCS])
Recording a Conversation
Call Forwarding to Voice Mail (Voice Mail Integration)

To forward your calls to your mailbox
To transfer a call to a mailbox
To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls
(Intercom Calls/Outside Calls/Both Calls) that are forwarded.
If your telephone has a Message button, the Message light turns on when a message is left in your mailbox.
You will hear an indication tone* when going off-hook, regardless of whether or not your telephone has a
Message button.
You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox
of another extension so that calling parties can leave messages (Voice Mail Transfer).
The duration for recording depends on the voice processing system.
To forward your calls to your mailbox
PT/SLT/PS
0
Both Calls
OR
Outside Calls
OR
Off-hook.
Enter
71.
Intercom Calls
Cancel
All Calls
Busy
No Answer
Busy/No Answer
For
"Cancel",
For
"Cancel",
go on-hook
go on-hook
directly.0.
directly
after entering
voice mail floating

extension no.
Enter voice mail floating

extension number.
Enter #.
C.Tone
On-hook.
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To transfer a call to a mailbox
PT/PS
(DSS)
OR
(Voice Mail
Transfer)
desired
extension no.
Press Voice Mail

Transfer.
Press DSS or dial desired

extension number.
To listen to messages
PT/SLT/PS
MESSAGE
OR
voice mail floating

extension no.
Off-hook.
Press MESSAGE or enter voice

mail floating extension number.
*Indication tone after going off-hook
1s
You can access a voice mail with one touch.
The default voice mail floating extension number is 500.

Create or edit a Voice Mail Transfer button or a Message button.
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Screening Calls (Live Call Screening [LCS])

While a caller is leaving a message in your mailbox, you can monitor the call without
answering. If you so desire, you can answer the call while monitoring. There are two
methods available (Default: Hands-free mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.
Before operating
Create a Live Call Screening (LCS) button (Personal Programming).
Select the mode, either Hands-free or Private (Personal Programming).
Set the extension PIN (Personal Identification Number).
Set the Live Call Screening feature.
To set Live Call Screening
PT/PS
extension PIN
(Live Call
Screening)
Press Live Call

Screening.
Enter extension PIN

(max. 10 digits).
This is required only when
an extension PIN is stored.
To cancel Live Call Screening
PT/PS
(Live Call
Screening)
Press red Live Call Screening.
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Operation Flowchart
The operations in the shaded areas can be done hands-free.
PT/PS
Hands-free Mode
Private Mode
(Alarm Tone)
Monitoring (Hands-free)
Monitoring
SP-PHONE
OR
No operation
Monitoring (Handset)
(Live Call
Screening)
Off-hook.
Press SP-PHONE or Live Call Screening.
Stop
monitoring Answering
SP-PHONE
(Live Call
Screening)
Press
SP-PHONE.
Press Live Call

Screening.
Stop
monitoring
Answering
the call
Stop
monitoring
Answering
the call
On-hook.
Press
Live Call
Screening.
OR
SP-PHONE
Off-hook.
Press SP-PHONE.
(Live Call
Screening)
Off-hook.
The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
The manager extension can clear an extension PIN.
Only the handset monitoring in the Private mode is available for PS users.

3.1.2 Settings on the Programming ModeLive Call Screening Mode Set
Select the mode, either monitoring the message through the speaker automatically or
receiving, while the caller leaves a message.
Create or edit a Live Call Screening (LCS) button.
Recording a Conversation
You can record a conversation into a mailbox while talking on the phone.
You can select the mailbox each time you record a conversation.
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To record into your mailbox (Two-way Record)
PT/PS
To stop recording,
press this button again.
(Two-way
Record)
Press Two-way Record.
To record into another mailbox (Two-way Transfer)
PT/PS
(DSS)
OR
(Two-way
Transfer)
another
extension no.
Press Two-way
Transfer.
Press DSS or enter

another extension
number.
To stop recording,
press this button again.
To record into another mailbox with one touch (One-touch Two-way Transfer)
PT/PS
(One-touch
Two-way
Transfer)
Press One-touch Two-way Transfer.
The Two-way Record button light, Two-way Transfer button light or One-touch Two-way
Transfer button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.
Note:
When you record your Two-way telephone conversations, you should inform the other party
that the conversation is being recorded.

Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch
Two-way Transfer button.
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1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)
1.11 Administrative Features

1.11.1 Using the Telephones in a Hotel-type Environment
(Hospitality Features)
In a hotel-type environment, an extension assigned as a hotel operator can be used to
view and set the check-in/check-out/cleaned-up (Ready or Not Ready) status of each
guest room extension. When the hotel operator presses a flexible button assigned as
"Check-in", "Check-out" or "Cleaned-up" on his/her extension, the extension will switch
to Room Status Control mode, and the light of the DSS button for each room extension
will show the current room status. This allows the hotel operator to manage guests and
rooms with just a telephone. In addition, the hotel operator can set automatic wake-up
calls for guest rooms.
Check-in
Check-out
Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
Cleaned-up
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The hotel operator must be using a 6-line display PT to use the Check-in, Check-out, and
Cleaned-up features.
While in Room Status Control mode:
a. The hotel operators extension can only check extensions in/out and ready/not ready.
All other operations will be ignored.
b. The light of each DSS button shows the room status of the corresponding extension as
follows:
Off: Checked-out and Ready
Flashing Red: Checked-out and Not Ready
Red on: Checked-in
c. The lights of other buttons may not show their normal display.
d. The hotel operators extension is considered to be busy. Callers to that extension will
hear a busy tone.
Check-in
The hotel operator can change the room status of extensions to check-in by using the Check-in button assigned
on his/her extension.
To check in
Display PT
While on-hook
ENTER
extension no.
OR
(Check-in)
EXIT
YES
(DSS)
Press Check-in.
OR
(Check-in)
Dial extension number and then press

"ENTER", or press desired DSS.
Press "YES".
Press "EXIT"
or Check-in.
After check-in, Remote Extension Dial Lock is deactivated, and the guest can make outside
calls from the room extension. (Refer to "2.1.1 Extension Control".)
After check-in, all billing data previously charged to the extension will be cleared
automatically.
When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.
<Example>
Date
Time
02/02/00 03:07PM
Ext
1234
CO
Dial Number
Check in
Check-out
The hotel operator can change the room status of extensions to check-out by using the Check-out button
assigned on his/her extension.
Depending on the setting of the PBX, the hotel operator can do the following:
Record/edit charges for Minibar/Others
Print out an invoice containing charge information
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To check out a room with/without printing an invoice
Display PT
To check out with an invoice
While on-hook
PRINT
ENTER
extension no.
Press "PRINT".
OR
(Check-out)
NEXT
(DSS)
Press Check-out.
Press "NEXT".
OR
To check out without an invoice

NEXT
Press "NEXT".
EXIT
YES
OR
(Check-out)
Press "YES".
Press "EXIT"
or Check-out.
To record/edit room charges and check out a room with/without printing an invoice
Display PT
While on-hook
ENTER
extension no.
minibar charge
OR
(Check-out)
(DSS)
Press Check-out.

Enter minibar charge.
Press Down.
To check out with an invoice
PRINT
NEXT
Press "PRINT".
other charges
Press "NEXT".
OR
YES
To check out without an invoice

Enter other charges.
NEXT
Press "NEXT".
EXIT
OR
(Check-out)
Press "EXIT"
or Check-out.
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Press "YES".
After check-out, Remote Extension Dial Lock is activated, and outside calls from the room
extension are restricted. (Refer to "2.1.1 Extension Control".)
After check-out, wake-up call, Call Log information, and voice messages for the room
extension are cleared automatically. In addition, features set on the room extension are reset
to the default settings. For a list of features that are reset, refer to "1.8.12 Clearing Features
Set at Your Extension (Extension Feature Clear)".
When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.
<Example>
Date
Time
02/03/00 08:08AM
Ext
1234
CO
Dial Number
Check out
To print out an invoice, a printer should be connected to the PBX. If the room extension is in
use, an invoice cannot be printed out.
<Example>
****************************************
Hotel
*
*
****************************************
Check in : 01.JAN.00 06:31PM
Check out : 03.JAN.00 07:03AM
Room
: 202 : Mr. Smith
01/01/00
02/01/00
02/01/00
02/01/00
06:52PM
06:07PM
07:30PM
08:45PM
202
202
202
202
01
01
01
01
Telephone
Minibar
Others
Total
Call amount:0012
123456789
012345678901234
0011234567890123
104.30 (Tax
4.00 (Tax
0.00 (Tax
FR
01:24'30
00:10'12
00:06'36
00:03'00
00084.50
00010.20
00006.60
00003.00
10.000% =
10.000% =
15.000% =
108.30 (Tax Total
001
1234567890
12345
12345
9.48)
0.36)
0.00)
9.84)
Sheet : 002
======= Hotel TDAPBX =======
Tel: +41 3 12 34 56 78 Fax: +41 3 12 34 56 78
E-Mail: 12345678 hoteltdapbx.ch
The PBX can store a limited amount of room information. When this storage becomes almost
full, the information of the extension that made the most calls is printed out automatically. In
this case, the printout is similar to the example above, but without categorised charge
information and the total. The PBX can then store new room information.
"Call amount:0012" in the example above indicates that the information of 12 phone calls has
previously been printed out automatically.

Create or edit a Check-in or a Check-out button.
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Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)

The hotel operator can remotely set or cancel a Timed Reminder to a room extension. This allows guests to
request wake-up calls without having to program the extension themselves. The hotel operator can also confirm
the current Timed Reminder setting for a room extension.
To set
PT
extension no.
OR
(DSS)
Off-hook.
Enter
12 H*:
76
hour/minute
PM
Once
OR
hour/minute
Enter hour (0112) and minute (0059) and then

0 for AM or 1 for PM.
Or enter hour (0023) and minute (0059).

or press desired DSS.
AM
OR
OR
24 H*:
Enter 1.
Daily
C.Tone
Enter 0 for once

or 1 for daily.
On-hook.
* Enter the time in the format assigned to your PBX (12-hour or 24-hour).
To cancel
PT
7
extension no.
OR
(DSS)
Off-hook.
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Enter
76
Enter 0.

C.Tone
On-hook.
To confirm
Display PT
extension no.
OR
(DSS)
Off-hook.
Enter
C.Tone
76
Enter 2.

The display shows

Timed Reminder
information.
On-hook.
Timed Reminder can also be set from the room extension. (For information about setting
Timed Reminder, refer to "1.8.1 Setting the Alarm (Timed Reminder)".) The most recent
setting will be valid no matter which extension made the setting.
When a Timed Reminder starts, and when it is answered or not answered, detailed Timed
Reminder information is recorded automatically. This requires system programming.
<Example>
Date
Time
02/02/00 02:45PM
02/02/00 02:46PM
02/02/00 02:47PM
Ext
1234
1234
1234
CO
Dial Number
Timed Reminder/Start
Timed Reminder/No Answer
Timed Reminder/Answer
Users of PTs without displays can confirm only whether a Timed Reminder has been set or
not by following the steps shown above. If set, a confirmation tone will be heard.
Cleaned-up
The hotel operator can change the room status of extensions depending on whether the room has been cleaned
or not by using the Cleaned-up button assigned on his/her extension. This allows the hotel operator to confirm
that the room is clean and ready for the next guest.
To change the cleaning status of a room
Display PT
While on-hook
ENTER
extension no.
(Cleaned-up)
Press
Cleaned-up.
EXIT
OR
OR
(DSS)
(Cleaned-up)

Press "EXIT"
or Cleaned-up.
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Create or edit a Cleaned-up button.
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1.11.2 Recording Information Using Preprogrammed Messages (Printing Message)
1.11.2 Recording Information Using Preprogrammed Messages

(Printing Message)
You can record a variety of information from your extension using up to 8 preprogrammed messages. Message
information from all extensions is recorded with the PBX. For example, it is possible to use this feature as a
time card by selecting preprogrammed "sign in" and "sign out" messages.
In a hotel-type environment, this feature can be used to record room information from a room extension.
For a list of preprogrammed messages, consult your dealer.
To record
PT/SLT
Off-hook.
Enter
761.
parameter
*
C.Tone
Enter message
number (18).
Enter parameter
if required.
Enter #.
On-hook.
0300
message no.
parameter
(Snack charge)
When a preprogrammed message is selected, detailed information is recorded automatically,

as shown below:
Date
Time
02/02/00 10:45AM
message no.
* Depending on the content of the selected message, you may be required to enter a numeric
parameter, such as a price or time. Enter the correct number of characters as required for
the message. For information about required parameters, consult your dealer.
<Example>
If "Snack %%.%%" has been programmed as message number 1 (for recording charges for
room snacks consumed), hotel employees would enter data as in the example below using
the room extension:
761
Ext
1234
CO
Dial Number
Snack 03.00
Any charges recorded here are not related to charges that the hotel operator records when
checking out a room.
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1.12.1 Using the Same Settings as Your Previous Extension (Walking Extension)
1.12 After Moving to a New Location in the Office

1.12.1 Using the Same Settings as Your Previous Extension
(Walking Extension)
You can use the same features assigned on your previous extension even if you move to another extension
in the office.
You can retain your settings, such as extension number or One-touch Dialling memory, on the new
extension.
This feature is also known as Walking Station.
To set
PT/SLT
Off-hook.
Enter
727.
your previous
extension no.
Enter your previous
extension number.
extension PIN
D.Tone
Enter extension PIN
(max. 10 digits).
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On-hook.
An extension personal identification number (PIN) is required to use this feature. Refer to "
Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification
Number])" in "3.1.1 Customising Your Phone (Personal Programming)".
Your previous extension will receive the old settings of your new extension.
Extension settings can be exchanged between SLT and SLT, PT and PT, or SLT and PT.
If you are using a KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone with
a Bluetooth wireless headset, and exchange the settings with another KX-NT300 series
(except KX-NT321)/KX-DT343/KX-DT346 telephone user, you cannot use your Bluetooth
wireless headset at the other extension.
Bluetooth wireless headsets are registered on extensions themselves. Therefore, you have
to register a Bluetooth wireless headset on each desired extension. For details about
registration, refer to "Bluetooth Registration" in "3.1.2 Settings on the Programming Mode".
For more information, refer to "3.1.1 Customising Your Phone (Personal Programming)".
1.13.1 Using the Call Log
1.13 Using a Display Proprietary Telephone

This is available for display proprietary telephones and portable stations.
Calling with the Incoming Call Log
Calling with the Outgoing Call Log
Calling with the Incoming Call Log

When you receive an outside call or an external sensor call, call information is recorded automatically in the
incoming call log. A preprogrammed number of calls can be logged per extension.
When the call log is full and other call arrives, the oldest call is deleted.
You can modify the logged telephone number.
When the Call Log button light turns on, there is a call which you did not answer.
The following information is logged.
Callers Name
Date/Time call received
Answered or Not Answered
Confirmed or Not Confirmed
Callers Phone Number
To confirm the log information with the Call Log button
Display PT
While on-hook
(Call Log)
Press Call Log until

desired party appears.
To confirm the log information with the Navigator Key
KX-NT300/KX-DT300/KX-T7600
While on-hook
Press Left twice.
Press Up or Down until

desired party appears.
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To clear the log information
Display PT
While confirming the log information
(Call Log)
TRANSFER
OR
Press Call Log, or Up or Down

until desired party appears.
Press TRANSFER.
To call
Display PT
(Call Log)
OR

Off-hook.
To store the callers information in personal speed dialling
Display PT
(Call Log)
AUTO DIAL
OR
STORE

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Press STORE.
The Call Log button light shows the current status as follows:
Off: No incoming call. Or you have already viewed the call log.
Red on: You have missed calls to view.
If your call is answered by another extension, the callers information is recorded on the
displays of both your extension and the answering extension.
You can lock your call log display by using an extension PIN (Personal Identification Number),
so that you can prohibit access to your logged information (Display Lock). Refer to
You can also have a Call Log button for an ICD Group (Incoming Call Distribution Group).
If a call arrives while you are using the call log, the call log display will be replaced with the
callers information.

Create or edit a Call Log button or Call Log for ICD Group button.
Calling with the Outgoing Call Log

You can redial using the outgoing call log.
To call
While on-hook
Press Left.
Press Up or Down
until desired number
appears.
Off-hook.
To call with the REDIAL button
Display PT
While on-hook
REDIAL
REDIAL
Press REDIAL to
display the outgoing
call log.*
Press REDIAL
until desired number
appears.
Off-hook.
* System programming is required for this operation.

This operation is available only for digital proprietary telephones with a display.
To store the callers information in personal speed dialling
Display PT
When the desired party is displayed
AUTO DIAL
STORE
Press STORE.
You can lock your call log display by using an extension PIN (Personal Identification Number),
so that you can prohibit access to your logged information (Display Lock). Refer to
If a call arrives while you are using the call log, the call log display will be replaced with the
callers information.
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1.13.2 Using the Directories

You can call using the directories (Personal Speed Dialling Directory, System Speed Dialling Directory and
Extension Number Directory).
Only personal directories can be stored, edited or deleted on your extension.
If a call arrives while you are using a directory, the display will be replaced with the callers information.
Calling with the Directory
Storing Names and Numbers
Entering Characters
Calling with the Directory

To select and call
While on-hook
Press Right until

desired directory
appears.*
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Press Up or Down
until desired
party appears.
Off-hook.
* The display order is as follows:

One time: Personal Speed Dialling Directory
Two times: System Speed Dialling Directory
Three times: Extension Number Directory
To cancel or exit, press the CANCEL or FLASH/RECALL button.
You can lock your personal speed dialling directory by using an extension PIN (Personal
Identification Number), so that you can prohibit access to it (Display Lock). Refer to
Directory entries generally should include name and number. If the name is not registered,
an entry cannot be displayed.
The System Speed Dialling Directory can be displayed simply by pressing the AUTO DIAL/
STORE button while on-hook.
Storing Names and Numbers

To store a Personal Speed Dialling Directory item
Display PT
While on-hook
PROGRAM
phone no.
Enter phone number

(max. 32 digits).
OR
name
OR
AUTO DIAL
AUTO DIAL
STORE
STORE
Press ENTER
or STORE.
Enter name
(max. 20 characters).
Press ENTER
or STORE.
OR
PAUSE
Press PROGRAM
or PAUSE.
Telephone numbers and names displayed are stored using the first spare Personal Speed
Dialling memory available.
PS user: Refer to "Operating Instructions" for PS.
For more details, refer to "To store the names and numbers in personal speed dialling" in
Entering Characters
You can enter the following characters. The tables show you the characters available for each button. Table
1 or Table 2 can be programmed.
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Table 1 (Standard mode)
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Table 1 (Standard mode for RU model)
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169
Table 2 (Option mode)
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Table 2 (Option mode for CE model)
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Table 2 (Option mode for RU model)
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1.13.3 Accessing System Features (System Feature Access)

You can access a feature with the "Feature Access" menu.
To access "Feature Access" menu and select the feature
While on-hook
Press Right
four times.
Press ENTER.
Press Up or Down
until the feature appears.
Features
Refer to
Automatic Callback Busy Cancel
Group Call Pickup
1.3.3 Answering a Call Ringing at Another Telephone (Call

Pickup)
Directed Call Pickup
1.3.3 Answering a Call Ringing at Another Telephone (Call

Pickup)
Paging
1.7.1 Paging
Doorphone Call
Door Open
External Relay
External Background Music
2.1.4 Turning on the External Background Music (BGM)
This feature is not available for the KX-NT321 and KX-DT321.
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Section 2
Manager Operation
This chapter shows the manager how to control the

other extensions or the PBX.
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2.1.1 Extension Control
2.1 Control Features

The manager extension can control the settings of other extensions.
Changing the Settings of Other Extensions
Changing the Settings of Other Extensions

To lock/unlock other extensions (Remote Extension Dial Lock)
This feature is also known as Remote Station Lock Control.
PT/SLT/PS
7
Off-hook.
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Enter
8
78.
Unlock
extension no.
OR
Lock
Enter 2 to unlock
or 3 to lock.
Enter extension
number.
C.Tone
On-hook.
The manager can use Remote Extension Dial Lock to unlock any extension, whether that
extension was locked remotely (Remote Extension Dial Lock) or from the extension itself
(Extension Dial Lock).
2.1.2 Time Service Mode Control

The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or
Night).
There are two methods (Automatic or Manual) of changing the time modes.
Automatic: enables the time mode for each day of the week to change automatically. You may also change
it manually.
Manual: enables to change a mode in manual as follows.
To change the time mode (Day/Night/Lunch/Break)
PT/PS
While on-hook
(Time Service
(Day/Night/
Lunch/Break))
Press Time Service

(Day/Night/Lunch/Break)
until the desired mode
appears.
PT/SLT/PS
0 Day
1 Night
2 Lunch
3 Break
Off-hook.
Enter
780.
Enter 0 to 3
as you desire.
C.Tone
On-hook.
To select the time service switching mode (Automatic/Manual)
PT/PS
While on-hook
(Time Service
Switching Mode
(Automatic/Manual))
Press Time Service Switching

Mode (Automatic/Manual).
Besides the time mode, there is Holiday mode. It can change mode once on a specified date.
The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
The Time Service Switching Mode (Automatic/Manual) button light shows the current status
as follows:
Off: Automatic
Red on: Manual
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Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service Switching
Mode (Automatic/Manual) button.
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2.1.3 Restriction Level Control (Dial Tone Transfer)
2.1.3 Restriction Level Control (Dial Tone Transfer)

The manager extension can change the restriction level, permitting an extension to
make a call.
PT/PS
During a conversation with an extension
(Toll Restriction/
Call Barring)
C.Tone
Press Toll Restriction/

Call Barring.
On-hook.
The extension can hear the dial
tone and then make a call.
The restriction level is changed to the preprogrammed level of Toll Restriction/Call Barring
button.

Create or edit a Toll Restriction/Call Barring button.
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The manager extension can select and broadcast background music in the office through external speakers.
To select and start/stop the background music
PT/SLT/PS
3
Off-hook.
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Enter
35.
external
pager no.
OR
Enter external
pager number
(1 digit) or for all.
BGM no.
OR
0
Enter BGM number
(1 digit) or 0 to stop.
C.Tone
On-hook.
2.1.5 Recording Outgoing Messages (OGM)

The manager extension can record three kinds of greeting messages (OGM) as follows:
1. DISA message: Used to greet and guide callers so that they access an extension
user group or outside party without operator assistance.
2. Incoming Call Distribution Group message: Used to greet and guide callers to
an incoming call distribution group.
3. Timed Reminder message: Used for a wake-up call message when the extension
answers the Timed Reminder.
All messages have their own extension numbers. You can select the desired message. You have two methods
for recording a message. One is recorded using the handset, and the other is recorded from an external BGM
(MOH) port.
To record
PT
3
Off-hook.
Enter
36.
AUTO DIAL
STORE
OGM floating
extension no.
Enter 1.
Enter OGM floating

extension number.
Progress
Tone &
C.Tone
Record
message.
The message
is played back.
C.Tone
Press STORE.
On-hook.
When the time limit passes,

it stops automatically.
To play back
PT
3
Off-hook.
Enter
6
36.
OGM floating
extension no.
Enter 2.
Enter OGM floating

extension number.
C.Tone
The message
is played back.
On-hook.
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To record from an external BGM (MOH) port
PT
3
Off-hook.
Enter
6
36.
You hear
the message.
BGM port
no.
OGM floating
extension no.
Enter 3.
Enter BGM port

number (1 digit).
Enter OGM floating

extension number.
CONF
C.Tone
The message
is recorded.
Progress
Tone &
C.Tone
AUTO DIAL
C.Tone
STORE
Press STORE.
Press CONF.
When the time limit

passes, it stops
automatically.
The message
is played back.
On-hook.
To clear the message
PT
3
Off-hook.
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Enter
6
36.
OGM floating
extension no.
Enter 0.
Enter OGM floating

extension number.
Progress
Tone &
C.Tone
On-hook.
The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).
2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)
2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk

Busy Out)
When a problem is found on a certain outside line, the PBX automatically makes it unavailable for use
temporarily. The manager can manually enable the outside line and allow users to use it again.
To re-enable an outside line
PT/SLT/PS
Off-hook.
Enter
785.
outside line no.

Enter outside line number
(3 digits).
C.Tone
On-hook.
In some countries/areas, the PBX may not be able to automatically make a faulty outside line
unavailable for use.
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2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor
2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor

NDSS buttons can be customised on any extension connected to your PBX. An NDSS
button allows an extension user to monitor another extension connected to another PBX
in a private network. The NDSS button light shows the current status of the monitored
extension in the same way as a DSS button. When it becomes unnecessary to monitor
an extension connected to another PBX, the manager can stop the PBX from monitoring
it. Any NDSS buttons set to monitor that extension will also stop monitoring.
PTPT/PS
and SLT
7
another PBX
extension no.
OR
C.Tone
(NDSS)
Off-hook.
Enter
784.
Dial another PBX extension

number and then enter #, or
press NDSS.
To restart monitoring of an extension after performing this operation, go off-hook, press the
corresponding NDSS button, and go on-hook.

Create or edit a Network Direct Station Selection (NDSS) button.
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On-hook.
Section 3
Customising Your Phone & System
This chapter shows you how to customise your

individual telephone or PBX according to your needs.
Find the desired setting and program as necessary.
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185
3.1.1 Customising Your Phone (Personal Programming)
3.1 Customising Your Phone (Personal

Programming)
You can customise your telephone features. For example, you can change the initial settings or button features
according to your needs.
Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number])
If you change your desk and extension, refer to "1.12.1 Using the Same Settings as Your
Previous Extension (Walking Extension)".
Assigning an Extension PIN to Your Extension (Extension PIN [Personal

Identification Number])
You can assign a password to each extension.
The following features require an extension PIN.
1. Screening calls (Live Call Screening [LCS])
2. Prohibiting other people from seeing your personal speed dialling directory, call log, SVM log, and from
playing back the voice messages in your message box (Display Lock)
3. Using the same settings as your extension at other extensions (Walking Extension)
4. Remote Control Operation (Walking COS)
5. Extension Dial Lock Clear
To set
PT/SLT/PS
Off-hook.
#
Enter #.
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Enter
799.
same
extension PIN
Enter same extension PIN
(max. 10 digits).
extension PIN
Enter 1.
Enter extension PIN

(max. 10 digits).
C.Tone
Enter #.
On-hook.
To cancel
PT/SLT/PS
Off-hook.
Enter
799.
0
Enter 0.
stored
extension PIN
C.Tone
Enter stored
extension PIN.
On-hook.
CAUTION
There is a risk that fraudulent telephone calls will be made if a third party discovers your
password (extension PIN).
a. Keeping your PIN secret.
b. Selecting a complex, random PIN that cannot be easily guessed.
c. Changing your PIN regularly.
Valid numbers for an extension PIN are "0" through "9".

If the wrong extension PIN is entered a preprogrammed number of times, the PIN is locked.
If you forget your extension PIN or your extension PIN is locked, your manager can clear the
extension PIN and extension PIN lock.
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187

You can programme features using the programming mode.
Setting Features
Clearing Features
To exit at any time, lift the handset.

To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to
indicate your customised setting.
Notice
The default value may vary depending on country/area.
To enter the programming mode
To programme
To exit
PROGRAM
OR
PROGRAM
programming
input
Item
OR
OR
AUTO DIAL
PAUSE
STORE
STORE
OR
PAUSE
Press PROGRAM
or PAUSE.
selection &
parameter
AUTO DIAL
Follow
programming
input.
Press ENTER
or STORE.
Follow Selection Press ENTER Press PROGRAM

& Parameter.
or PAUSE.
or STORE.
Programming
Input
Selection & Parameter

PT: The display shows the PBX number, slot number
and port number.
<example>
Your extension information
EXT1050:10308
PBX no.
Port no.
Slot no.
PS: The display shows the PS number.

<example>
EXT3001:99001
Display Contrast Selection*1

Preferred display contrast
level from the 4 levels
available
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PS no.
Light
Little Light
Little Dark
Dark
Item
Display Language
Selection
Which display language do
you prefer?
Display Switching Mode

Would you like the call
duration to be shown
automatically on the display
when answering an outside
call?
Display Backlight
Selection*1*2
Would you like to turn on the
display backlight of the
telephone?
Hot Line
Would you like to dial a preset
number simply by going
off-hook?
Calling Line Identification
Restriction (CLIR)
Should you prevent your
number being displayed on
the called partys telephone?
Calling/Connected Line
Identification Presentation
(CLIP/COLP)
Which number should be
displayed on the called and
calling partys telephone?
Programming
Input
English
2nd Language
3rd Language
4th Language
5th Language
NoManual (The display

keeps showing all of the outside
callers information unless you
change it to the call duration
manually.)
YesAutomatic (The first

line of the display will change
to the call duration
automatically when you
answer an outside call.)
YesAutomatic
Yesalways On
Noalways Off
desired no. (max. 32 digits)
Do not use
Use
NoAllows your number

to be displayed
YesPrevent your number

being displayed
Caller ID assigned to your

extension
Caller ID assigned on the

outside line being used
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189
Item
Programming
Input

0
No line
An idle outside line
Preferred Line Assignment

Outgoing
Which do you prefer to seize
when you go off-hook to make
calls?
+
CO button no.
(0136)*3
or
A CO/ICD Group button
(CO)
Intercom (On a PDN

extension, an idle PDN button is
selected when going off-hook.)
or
INTERCOM
(PDN)
No line
The longest ringing line
(when multiple calls arrive)
Preferred Line Assignment

Incoming
Which line do you prefer to
answer when you go
off-hook?
+
CO button no.
(0136)*3
or
A CO/ICD Group button
(CO)
(PDN)
Alternate ReceivingRing/
Voice*1
How do you prefer to receive
an intercom call?
Forced Answerback
Selection*1
Do you prefer to answer a call
without going off-hook
regardless of the AUTO ANS
button status?
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A PDN button
Ringing (Tone Call)
DirectlyThe partys voice

is heard without ringing.
Ring onlyProhibiting the

caller switching to the voice
mode.
NoDisable
YesEnable
Item
Live Call Screening Mode
Set*1
Which service do you prefer
when a calling party is
recording a message in your
mailbox?
LCS Mode Set (After
Answering)
Would you like to keep
recording after answering the
call in the LCS mode?
Automatic Call Waiting*5
Would you prefer to
automatically hear a call
waiting tone when you receive
a call while already on the
phone?
Manual Call Waiting

How would you prefer to
receive call waiting
notifications for intercom
calls?
Call Waiting Tone Type

Selection
Which type of call waiting tone
do you prefer?
Programming
Input
Absent Message
Would you like to show a
message on the callers
telephone display?
Personal Absent Message

Creating your personal
message
You can monitor the

message through the telephone
speaker. (Hands-free mode)
Only an alarm tone is heard.

(Private mode)
NoStop recording
YesKeep recording
NoOff
YesOn
No call (Off)
Tone (BSS)
Voice announcement
through the built-in speaker
(OHCA)*6
Voice announcement
through the handset (Whisper
OHCA)*6
Tone 1
Tone 2
NoOff
message no. (1
8)
9
YesShows the selected

message.
YesShows your personal
message.
message (max. 16 characters)
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191
Item
Programming
Input
Call Forwarding (FWD)/Do

Not Disturb (DND)
To forward or refuse some or
all of your incoming calls
FWD/DND
(for both calls)

5
(for outside calls)

5
(for intercom
calls)

0
Off
+ desired
no.
(max. 32 digits)
AllForward all calls
+ desired
no.
(max. 32 digits)
4
+ desired
no.
(max. 32 digits)
5
+ desired
no.
(max. 32 digits)
FWD N/A Timer
To set the timer for "No
Answer" and "Busy/No
Answer"
Call Pickup Deny
Should you prohibit other
people from picking up your
calls?
Headset Operation*1*4
Do you use the headset?
Executive Busy Override

Deny
Do you prohibit other people
from joining your
conversation?
Paging Deny*1
Would you like to prohibit
paging announcements?
Key Pad Tone Set*1

Do you prefer to hear the key
pad tone?
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No AnswerForwarded
when you do not answer.
Busy/No Answer
Forwarded when you do not
answer or when your extension
is busy.
(0120) seconds
(Default: 15 seconds)
BusyForwarded when
your extension is busy.
NoAllow
YesDeny
NoHeadset off
YesHeadset on
NoAllow
YesDeny
NoAllow
YesDeny
NoOff
YesOn
Item
Programming
Input

0
Background Music (BGM)*1

Do you want background
music through your telephone
speaker while on-hook?
Bluetooth Registration*7
To register a Bluetooth
wireless headset on your
extension*8
Pass key (max. 16 digits)
Bluetooth Removal*7
To cancel the registration of a
Bluetooth wireless headset on
your extension*8
Confirm that the ID of your Bluetooth wireless headset

is displayed.
Extension PIN (Personal

Identification Number)
To set your extension PIN or
change the stored
extensionPIN
Extension Dial Lock

To prevent other people from
using your telephone
Display Lock*1
To prevent other people from
seeing your personal speed
dialling directory, call log,
SVM log, and from playing
back the voice messages in
your message box
NoOff
+ BGM no.
(1 digit)
YesOn
extension PIN
(max. 10 digits) +
ENTER/STORE +
same extension
PIN
To set an extension PIN
stored extension
PIN +
new extension
PIN
(max. 10 digits) +
ENTER/STORE +
same extension
PIN
To change the stored extension

PIN
extension PIN
(max. 10 digits) +
0
extension PIN
(max. 10 digits)
+ 1
To unlock
To lock
extension PIN
(max. 10 digits) +
0
To unlock
extension PIN
(max. 10 digits) +
1
To lock
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193
Item
One-touch Dialling
Assignment Mode
Selection
Do you prefer to set the
One-touch dialling only?
*1
*2
*3
*4
*5
*6
*7
*8
Programming
Input

0
NoNormal (Any Flexible

buttons can be modified.)
YesOnly One-touch
dialling buttons can be modified.
However, to modify them, there
is no need to enter "2" before the
number.
Not available for a PS

Only available for KX-T7633/KX-T7636/IP-PTs (except KX-NT265/KX-NT321)/KX-DT343/KX-DT346 telephones.
CO button numbers (2536) are available only when the Add-on Key Module is set up to your telephone.
Not available for the KX-T7665
This setting applies to both outside and intercom calls. For intercom calls, this feature must be enabled through system programming.
Only available for certain digital proprietary telephones.
Only available for KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones.
Registering and cancelling a Bluetooth wireless headset may take time. Please avoid any interruption during that time by, for example,
going off-hook.
CAUTION
password (extension PIN).
194
After the programme number is entered, the programme title is displayed.

The programming screen can be changed with the Navigator Key (Up or Down).
You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.
User Manual
To store the names and numbers in personal speed dialling

PROGRAM
0
personal speed
dialling no.
OR
OR
AUTO DIAL
PAUSE
STORE
Press PROGRAM
or PAUSE.
phone no.

Enter 10 and then press ENTER.

Or press STORE.
OR
name
STORE
STORE
Enter phone number

(max. 32 digits).
Press ENTER
or STORE.
OR
AUTO DIAL
AUTO DIAL
Enter name*
Press ENTER
or STORE.
PROGRAM
OR
PAUSE
Press PROGRAM
or PAUSE.
* To enter characters, refer to "
Entering Characters".
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195
To edit the names and numbers of personal speed dialling

PROGRAM
0
personal speed
dialling no.
OR
OR
AUTO DIAL
PAUSE
STORE
Press PROGRAM
or PAUSE.
Enter 10 and then press ENTER.

Or press STORE.

To erase a number or character
CLEAR
Press Left or Right

to select a desired part.
Press "CLEAR".
OR
AUTO DIAL
STORE
To insert a number or character
Press ENTER
or STORE.
number/character
Press Left or Right
to select a desired part.
Enter a number or
character.
It will be inserted in front

of the selected part.
Clearing Features
You can clear or change to features as follows:
Features
196
Default Setting
Display Switching Mode
Automatic
Hot Line
Off
Calling Line Identification Restriction (CLIR)
Allow
Calling/Connected Line Identification Presentation (CLIP/COLP)
Caller ID assigned on your

extension
Preferred Line AssignmentOutgoing
Intercom
Preferred Line AssignmentIncoming
The longest ringing line
Alternate ReceivingRing/Voice
Ringing (Tone Call)
Forced Answerback Selection
Disable
Live Call Screening Mode Set
Hands-free mode
LCS Mode Set (After Answering)
Stop recording
User Manual
Features
Default Setting
Automatic Call Waiting
Off
Manual Call WaitingIntercom Calls
Off (No call/No tone)
Call Waiting Tone Type Selection
Tone 1
Absent Message
Off
Personal Absent Message
Cleared
Call Forwarding (FWD)/Do Not Disturb (DND)Intercom/Outside

Calls
Off
FWD N/A Timer
15 seconds
Call Pickup Deny
Allow
Headset Operation
Headset off
Executive Busy Override Deny
Allow
Paging Deny
Allow
Key Pad Tone Set
On
Background Music (BGM)
Off
Data Line Security
Off
Connected Line Identification Restriction (COLR)
Allow
Log-in/Log-out
Log-in
Message Waiting
Off
Timed Reminder
Cleared
To set
PROGRAM
PROGRAM
OR
PAUSE
Press PROGRAM
or PAUSE.
Enter ##.
OR
OR
AUTO DIAL
AUTO DIAL
STORE
STORE
Press ENTER
or STORE.
Press ENTER
or STORE.
OR
PAUSE
Press PROGRAM
or PAUSE.
If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature,
please ask your dealer.
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197

You can customise the flexible buttons on PTs, Add-on Key Modules, and PSs. They can then be used to make
or receive outside calls or as feature buttons.
To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
The buttons in the table below can only be set on certain flexible buttons, as follows:
Flexible buttons on PTs/Add-on Key Modules/PSs: all buttons can be set.
Flexible buttons on DSS Consoles: all buttons except CTI and Primary Directory Number
(PDN) buttons can be set.
To programme
To exit
To continue
PROGRAM
PROGRAM
programming
input
OR
PAUSE
OR
OR
PAUSE
AUTO DIAL
STORE
Press PROGRAM
or PAUSE.
Follow
programming input.
Press desired
flexible button.
Button
Press ENTER
or STORE.
Press PROGRAM
or PAUSE.
Programming Input
Loop-CO (L-CO)
198
Group-CO (G-CO)
+ Outside line group no. (2 digits)
Single-CO (S-CO)
+ Outside line no. (3 digits)
Direct Station Selection (DSS)
+ Extension no.
One-touch Dialling*1
Incoming Call Distribution Group

(ICD Group)
Message
Message for Another Extension
+ Desired no. (max. 32 digits)

0
+ Incoming call distribution group extension no. (+
+ delayed ringing time [07])*2
+ Extension no./Incoming call distribution group
extension no.
Call Forwarding (FWD)/Do Not

Disturb (DND)Both calls
FWD/DNDOutside calls
FWD/DNDIntercom calls
Group FWDBoth calls
+ Incoming call distribution group extension no.
Group FWDOutside calls
User Manual
Button
Programming Input
Group FWDIntercom calls
Account
Conference
Terminate
External Feature Access (EFA)
Call Park
Call Park (Automatic Park Zone)
Call Log*3
Call Log for ICD Group*3
Log-in/Log-out
Log-in/Log-out of a specified group
Log-in/Log-out for all groups
Hurry-up
Wrap-up
System Alarm*3
Time Service (Day/Night/Lunch/

Break)
Answer*3
Release*3
Toll Restriction/Call Barring
+ Toll Restriction/Call Barring Level (17)
ISDN Service*5
+ Desired no. (max. 32 digits)
Calling Line Identification Restriction

(CLIR)
Connected Line Identification

Restriction (COLR)
ISDN-Hold
Headset*3*6
Time Service Switching Mode

(Automatic/Manual)
+ Parking zone no. (2 digits)
+ Incoming call distribution group extension no
+ 0/1/2/3*4 (+
+ Tenant no.)
(+ Tenant no.)
User Manual
199
Button
Network Direct Station Selection
(NDSS)*7
CTI
Primary Directory Number (PDN)
Secondary Directory Number (SDN)
200
Programming Input
7)
+ Another PBX extension no.
+ Extension no. +
+ delayed ringing time (0
*8
Check-in*3
Check-out*3
Cleaned-up*3
Two-way Record*9
+ Voice mail floating extension no.*10
Two-way Transfer*9
One-touch Two-way Transfer*9
Live Call Screening (LCS)*9
Voice Mail Transfer*9
User Manual
+ Voice mail floating extension no.*10 + # + Extension

no./Incoming call distribution group extension no.
*1 " ", "#", FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be
stored.
If you do not want to display the stored number when making a call, press the Secret
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside partys number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
SECRET
49
1234
Account code feature no. Account code
0/9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
*2 Depending on the settings of your PBX, you may be required to enter delayed ringing time
(0: Immediate, 1: 1 ring, 2: 2 rings, 3: 3 rings, 4: 4 rings, 5: 5 rings, 6: 6 rings, 7: No ring). In
this case, you can automatically join a new ICD Group by creating a button for that group.
*3 This button is not available for a PS.
*4 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night
*5 Availability of this button depends on the ISDN service of your telephone company.
Refer to "1.2.5 Accessing the ISDN Service (ISDN Service Access)".
*6 This button is not available for the KX-T7665.
*7 The button may not be available depending on the networking method in use or the settings
of the PBX.
*8 It is possible to set delayed ringing for each SDN button.
*9 This button is used for the integrated voice mail features.
*10 The default voice mail floating extension number is 500.
To exit at any time, lift the handset.
You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.
User Manual
201
To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button
(Digital proprietary telephone only)
To continue
(CO)
OR
(CO)
OR
(ICD Group)
(ICD Group)
OR
OR
(PDN)
(PDN)
OR
OR
(SDN)
(SDN)
OR
OR
INTERCOM
INTERCOM
PROGRAM
Press
PROGRAM.
Press CO, ICD Group,

PDN, SDN, or
INTERCOM.
tone type no.
PROGRAM
OR
R.Tone
AUTO DIAL
STORE
Enter tone type

number.*
Press ENTER or
STORE.
Press CO, ICD Group,

PDN, SDN, or
INTERCOM.
* Available tone types vary depending on the telephone you are using:
KX-NT300 series (except KX-NT321)/KX-NT136/KX-DT300 series (except KX-DT321)/
KX-T7600 series (except KX-T7665): Tone types "01" to "30" (0120: tone, 2130:
melody) are available.
KX-NT265/KX-NT321/KX-DT321/KX-T7665: Only tone types "01" to "08" are available.
It is possible to enter a tone type number from "09" to "30", but you will hear tone type
"01".
Other telephones: Only tone types "01" to "08" are available.
It is possible to enter a tone type number from "09" to "30", but you will hear tone type
"02".
Only one ringing tone can be selected for all PDN buttons on your extension.
To clear the button

To continue
PROGRAM
PROGRAM
OR
PAUSE
OR
OR
AUTO DIAL
PAUSE
STORE
Press PROGRAM
or PAUSE.
202
User Manual
Press
PROGRAM.
Press desired
flexible button.
Enter 2.
Press ENTER or
STORE.
Press PROGRAM
or PAUSE.
3.2.1 Programming Information
3.2 Manager Programming

The manager can programme the following items.
Call Charges
Other Extensions Control
Available Extension
The extension assigned as a manager
Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-NT343, KX-DT346, KX-T7636)
Manager Password
To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234)
CAUTION
The PBX has a default password preset. For security, change the password the first time that you
programme the PBX.
It is strongly recommended that a password of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in the
password, refer to "
To avoid unauthorised access to the PBX, keep the password secret. If it becomes known to others,
the PBX may be misused.
Change the password periodically.
Conditions
The programming extension must be idle, on-hook and holding no calls.
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203
3.2.2 Manager Programming

Changing Call Charges and Extension Control
To continue
PROGRAM
OR
manager
password
PAUSE
Press PROGRAM Enter

or PAUSE.
1.
Enter manager
password.
PROGRAM
OR
programming
input
HOLD
PAUSE
Press
HOLD.
Follow
programming
input.
Item
204
To exit
To programme
Press PROGRAM
or PAUSE.
Programming Input
Changing the manager password.
+ Password (max. 10 digits) +
Viewing extension call charges.
+ Extension no.
Clearing extension call charges.
+ Extension no. +
Setting the budget for extension call

charges.
+ Extension no. + Charge* +
Viewing call charges for each verification

code.
+ Verification code
Clearing call charges for each verification

code.
+ Verification code +
Setting the budget for each verification

code.
+ Verification code + Charge* +
Viewing call charges for each outside line.
+ Outside line no. (3 digits)
Assigning a charge rate for each outside

line group.
+ Outside line group no. (2 digits) +
Charge rate* +
Clearing all charges.
Printing the total call charge.
Locking/unlocking other extensions.

(Remote Extension Dial Lock)
+ Extension no. +
(to unlock) +
Clearing the PIN and PIN lock for

extensions.
+ Extension no. +
Clearing the PIN and PIN lock for

verification codes.
+ Verification code +
User Manual
(to lock)/
Item
Setting the verification code PIN.
Programming Input
9
+ Verification code + PIN (max. 10 digits)
CAUTION
password (verification code PIN).
* To enter a decimal point, press
User Manual
205
3.3 Customising Your System (System

Programming)
You can customise your system according to your requirements.
[Your system already has default settings (factory installed).]
The programming is shown below. (Programme number)
The date and time [000]
System speed dialling numbers and names [001]/[002]
Extension number and name [003]/[004])
Available Extension
The extension allowed through COS programming
Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-NT343, KX-DT346, KX-T7636)
System Password
To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234)
CAUTION
The PBX has a default password preset. For security, change the password the first time that you
programme the PBX.
It is strongly recommended that a password of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in the
password, refer to "
To avoid unauthorised access to the PBX, keep the password secret. If it becomes known to others,
the PBX may be misused.
Change the password periodically.
Conditions
The programming extension must be idle, on-hook and holding no calls.
List
Before programming, decide the settings and write them down. Your notes will provide a useful record of the
programming for future reference. Your dealer also has programming records which contain all of the system
programming. You may ask for photocopies of these tables to be aware of the facilities and features available.
206
User Manual
Icon Descriptions
Fixed Buttons
Function
KX-NT300/KX-DT300
KX-NT136/KX-T7600
PREVIOUS (PREV)
NEXT
STORE (ENTER)
Back to Previous Menu
(CANCEL)
SHIFT
SHIFT
PAUSE
PAUSE
PROGRAM
HOLD
END
AUTO ANS
MESSAGE
SHIFT
SELECT
MUTE
FLASH/
RECALL
TRANSFER
INTERCOM
FLASH
CLEAR
SECRET
Procedure
The basic steps are shown below.
User Manual
207
1. Entering the programming mode
PROGRAM
system password
OR
PAUSE
Press PROGRAM
or PAUSE.
Enter
Enter system password.
2. Programming
You can enter each programme number (3 digits).
To exit the programming mode at any time, lift the handset.
3. Exiting the mode
PROGRAM
OR
PAUSE
Press PROGRAM
or PAUSE.
208
User Manual
To exit the programming mode at any time, lift the handset.
3.3.2 System Programming

Date & Time [000]
The proprietary telephones display the current date and time while on-hook.
[In 12-hour Format]

0
date
year
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Enter 000.
Press ENTER.
Enter year
(0099).
Press ENTER. Press NEXT.
Press SELECT
for month.
Press Right.
hour
minute
Enter hour
(0112).
Enter date
(0131).
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Enter minute Press SELECT
(0059).
to choose AM or PM.
To end
Press ENTER.
END
(HOLD)
Press END.
[In 24-hour Format]

0
year
date
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Enter 000.
Press ENTER.
Press ENTER.
Enter year
(0099).
Press NEXT.
Press SELECT
for month.
Press Right.
hour
minute
Enter hour
(0023).
Enter minute
(0059).
Enter date
(0131).
Press ENTER.
To end
END
(HOLD)
Press END.
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209
After changing the desired values, you can press the ENTER button. You do not have to
perform the rest of the steps.
The clock starts immediately after the ENTER button is pressed.
You cannot leave a value empty.
You can clear the entry by pressing the CLEAR button.
To confirm your entry after storing data:
The STORE button light: Lights red
Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected.
System Speed Dialling Number [001]

You can store the phone numbers of frequently dialled destinations.
To end
Enter 001.
Press ENTER.
system speed
dialling no.
phone no.
Enter system
speed dialling
number (3 digits).
Enter phone
number
(max. 32 digits).
Press ENTER. Press END.

To continue
OR
Press NEXT. Press PREV.
Press CANCEL.
If the desired number is more than 32 digits, divide the number and store it into more than
one speed dialling number.
" ", "#", FLASH/RECALL, PAUSE, and Secret (INTERCOM) can also be stored.
If you do not want to display the stored number when making a call, press the Secret
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside partys number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
SECRET
49
1234
Account code feature no. Account code
210
User Manual
0/9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
System Speed Dialling Name [002]

You can store the name associated with the speed dialling number. These names are displayed when making
calls using the display operation. To enter characters, refer to "
To end
Enter 002.
Press ENTER.
system speed
dialling no.
name
Enter system
speed dialling
number (3 digits).
Enter name
(max. 20
characters).
Press ENTER.
Press END.
To continue
OR
Press CANCEL.
Extension Number [003]

You can assign an extension number to each extension.
To end
Enter 003.
Press ENTER.
extension no.
new extension no.
Enter extension
number.
Enter new
extension number.
Press ENTER.
Press END.
To continue
OR
Press CANCEL.
The leading number(s) should be the same as the number(s) assigned for Flexible
Numbering.
A duplicate entry is invalid.
Extension Name [004]

You can store the name of an extension user. This is useful if you want to know who is calling, or who you are
calling when making an intercom call using the directory.
User Manual
211
To enter characters, refer to "
To end
0
Enter 004.
extension no.
Press ENTER.
Enter extension
number.
name
Enter name
Press ENTER.
To continue
OR
Press NEXT.Press PREV.
Press CANCEL.
212
User Manual
Press END.
Section 4
Appendix
This chapter provides the Troubleshooting, the Feature

Number Table and Tone List. Check the
Troubleshooting section before consulting your dealer.
User Manual
213
4.1.1 Troubleshooting
4.1 Troubleshooting
Troubleshooting
Problem
The telephone does not work properly.
Remedy
The telephone does not respond when buttons

are pressed.
The telephone is locked.

Unlock your telephone. (
1.6.4 Preventing Other People from Using
Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
Some features do not work.
System management may restrict certain

features.
Consult your manager.
The feature numbers have changed.
Confirm the revised number and try again.
214
Confirm with your manager that your

settings are correct.
If the problem persists, consult your dealer.
Even though following the manual instructions,

none of the operations work when using a
proprietary telephone.
The Intercom line was not seized. The seized

line, when going off-hook, was changed by
personal setting. (
3.1.2 Settings on the
Programming Mode)
In the manual, going off-hook means an
Intercom line is seized.
If the setting has been changed, press the
INTERCOM or PDN button after going off-hook
and follow the instructions.
The telephone does not work using the personal

settings or with other settings. (One-touch
dialling, forwarding destination, etc.)
The extension line has been changed. The

previous telephones settings have not been
cleared.
Clear the settings and then programme
your desired settings again. (
1.8.12 Clearing Features Set at Your
Extension (Extension Feature Clear),
3.1.1 Customising Your Phone (Personal
Programming), 3.1.3 Customising the Buttons)
My proprietary telephone does not have a feature

button.
Some models do not have the feature

button.
Change a flexible button to the desired
button. (
3.1.3 Customising the Buttons)
Enter the specified feature number instead
of the feature button. (
1.1.1 Before
Operating the Telephones)
User Manual
Problem
A reorder tone is audible or "Restricted" is
displayed.
Remedy
The telephone is locked.

Unlock your telephone. (
1.6.4 Preventing Other People from Using
Your Telephone (Extension Dial Lock),
Toll restriction is activated.
Consult your manager or dealer.
An account code is required. (
1.2.7 Calling without Restrictions,
Using
an Account Code (Account Code Entry) in
1.2.1 Basic Calling)
I cannot make an outside call using the

One-touch Dialling button or speed dialling.
A line access number was not stored.

A line access number is required for
outside calls. (
1.2.1 Basic Calling,
I cannot remember the feature numbers.
If the feature numbers have been changed

from the default values, write the new feature
numbers in the table in "4.2.1 Feature Number
Table".
Ask your dealer to change the feature
numbers for easier use.
While talking to an outside party, the line is

disconnected.
The time limit has run out. (

1.4.1 Transferring a Call (Call Transfer),
1.4.5 Multiple Party Conversation)
Consult your dealer to extend the time limit,
if necessary.
Redialling does not function.
The stored number was more than 32 digits

or an extension number. (
1.2.3 Redial)
I cannot have a conversation using the Bluetooth

headset.
Make sure that the headset is properly

registered to the module.
Make sure that the headset is properly
charged according to the manual of the
headset.
Remove the wired headset from the
headset jack. Priority is given to the wired
headset when both are connected.
I cannot register, de-register, or confirm the ID of

the Bluetooth headset.
Make sure that the module is properly

installed in the IP-PT/DPT.
The PC and fax machine communication failed.
An indication tone may have interrupted

communication. (
1.8.9 Protecting Your
Line against Notification Tones (Data Line
Security))
User Manual
215
Problem
Remedy
I do not want to show my telephone number to the

calling or called partys telephone.
(
1.8.5 Preventing Your Telephone
Number Being Displayed on the Callers
Telephone (Connected Line Identification
Restriction [COLR]), 1.8.6 Preventing Your
Number Being Displayed on the Called Partys
Telephone (Calling Line Identification
Restriction [CLIR]))
I want to show my telephone number to the

calling or called partys telephone.
1.8.4 Displaying Your Telephone

(
Number on the Called Party and Callers
Telephone (Calling/Connected Line
Identification Presentation [CLIP/COLP]))
I cannot send a call waiting tone to the dialled

extension.
The other party has not set the Call Waiting

feature.
(
Sending a Call Waiting Notification
(Call Waiting), 1.4.4 Answering Call Waiting,
1.8.3 Receiving Call Waiting (Call Waiting/
Off-hook Call Announcement [OHCA]/Whisper
OHCA))
The other party has set Data Line Security.
(
1.8.9 Protecting Your Line against
Notification Tones (Data Line Security))
216
I forgot the password.
Ask the manager to assist you.

(
The background music started suddenly.
Turn off the music.

(
1.8.8 Turning on the Background Music
(BGM), 2.1.4 Turning on the External
Background Music (BGM))
I do not want to display a number which is stored

in memory.
Conceal the number.

(
Storing Names and Numbers,
I want to confirm my extension number.
(
Your Extension Number in 1.1.1 Before
Operating the Telephones)
The date and time are not correct.
Set the date and time by system

programming.
(
Date & Time [000] in 3.3.2 System
Programming)
The display is not shown well.
Change the Display contrast level.

(
3.1.2 Settings on the Programming
Mode)
I want to distinguish the tones.
(
To distinguish the ringing tones for each
CO, ICD Group, PDN, SDN, or INTERCOM
button (Digital proprietary telephone only),
User Manual
Problem
Remedy
The MESSAGE button light lit.
Another extension left you a message

waiting indication while you were on the
phone or away from your desk.
An SDN button on my extension does not work.
A PDN button is not assigned on the

extension corresponding to your SDN
button.
Create a PDN button on the desired
3.1.3 Customising the
extension. (
Buttons)
User Manual
217
4.2.1 Feature Number Table
4.2 Feature Number Table

Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers.
If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference.
Default
(New)
Feature (While dial tone is heard)
Additional digits/buttons
1.2.1 Basic Calling

To call an operator (Operator Call)
9/0
(
To select an idle outside line

automatically (Automatic Line Access)
To select an idle outside line in the
specified outside line group
automatically (Outside Line Group
Access)
)
0/9
outside phone no.

)
outside line group no. (2 digits) + outside
phone no.
8
(
Making a Call to a Private Network

(TIE Line Access)
Using an Account Code (Account

Code Entry)
)
private phone no.
7
)
account code + # + outside phone no.
49
)
1.2.2 Easy Dialling

Using Numbers Stored at Your
Extension (Personal Speed Dialling)
To store
To dial
30
(
personal speed dialling no. (2 digits) +

phone no. + #
+ personal speed dialling no. (2 digits)
Using Numbers Stored in the PBX

(System Speed Dialling)
To dial
To a Preset Number by Going
Off-hook (Hot Line)
system speed dialling no. (3 digits)

740
)
To store
2 + phone no. + #
To set
To cancel
1.2.3 Redial
Redialling the Last Number You
Dialled (Last Number Redial)
218
User Manual
#
(
Default
(New)
1.2.4 When the Dialled Line is Busy or

There is No Answer
To cancel callback ringing (Automatic
Callback Busy Cancel)/To cancel
(CCBS Cancel)
Leaving a Message Waiting
Indication/Calling Back the Caller Who
Left an Indication (Message Waiting)
46
(
)
70
)
For an extension leaving a message

waiting indication
To leave/cancel
1/0 + extension no.
For an extension receiving a message

waiting indication
To call back
To clear
0 + your extension no.

Using Your Calling Privileges at
Another Extension (Remote COS
Access)
To call with a verification code
(Verification Code Entry)
47
(
extension no. + extension PIN + phone

no.
+ verification code + verification code
PIN + phone no.
1.2.8 To Access Another Party Directly

from Outside (Direct Inward System
Access [DISA])
To an extension
(In All Security Mode only)
To an outside party
(In Trunk Security Mode/All
Security Mode only)
1.2.9 Setting Your Telephone from
Another Extension or through DISA
(Remote Setting)
your extension no./( + verification code)

+ extension PIN/verification code PIN +
extension no.
your extension no./( + verification code)
+ extension PIN/verification code PIN +
outside phone no.
your extension no. + extension PIN +
feature no.
From another extension

Through DISA
1.3.3 Answering a Call Ringing at
Another Telephone (Call Pickup)
Answering a Call from Another
Telephone (Call Pickup)
User Manual
219
Default
(New)
Group
Directed
Denying Other People the
Possibility of Picking Up Your Calls
(Call Pickup Deny)
40
(
group no. (2 digits)

)
41
(
extension no.
)
720
)
To deny
To allow
1.3.4 Answering a Call via an External

Speaker (Trunk Answer From Any
Station [TAFAS])
Calls through an external speaker

1.3.6 Identifying Malicious Calling
Parties (Malicious Call Identification
[MCID])
42
(
speaker no. (1 digit)

)
7 3
)

Transferring a Call Using the ISDN
Service (Call Transfer [CT]by ISDN)
phone no.
62
(

To hold (Call Hold)/To retrieve a call
(Call Hold Retrieve)
50
(
To retrieve a call (Call Hold Retrieve)
Specified with a held line number

Specified with a holding extension
number
Holding in a System Parking Zone
(Call Park)
outside line no. which is held (3 digits)
53
)
extension no. which has a held call
51
(
)
52
To set
parking zone no. (2 digits)/
To retrieve
stored parking zone no. (2 digits)

Answering Call Waiting from the
Telephone Company
220
User Manual
50
(
)
60
Default
(New)

Adding a Third Party during a
Conversation Using the ISDN Service
(Three-party Conference [3PTY]by
ISDN)
phone no. + TRANSFER button + 3
62
(

Forwarding Your Calls (Call
Forwarding [FWD])/1.8.2 Refusing
Incoming Calls (Do Not Disturb [DND])
Both Calls
Outside Calls
Intercom Calls
0 (Cancel)/
710
)
1 (Do Not Disturb [DND])/
711
)
(
712
(
2 (All calls) + phone no. + #/

)
3 (Busy) + phone no. + #/

4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension
no.
To set the timer for "No Answer"

and "Busy/No Answer"
0099 (second)
713
)
To set/cancel (Call Forwarding [FWD]

for your Incoming Call Distribution
Group)
Both Calls
Outside Calls
Intercom Calls
Forwarding Your Calls Using ISDN
Service (Call Forwarding [CF]by
ISDN)
714
(
1 (Set) + ICD Group extension no. +

phone no. + #/0 (Cancel) + ICD Group
extension no.
715
(
)
716
)
(
7 5
(
To set
outside line no. + # + multiple subscriber

no. + # + 2 (Unconditional)/3 (Busy)/4 (No
Reply) + phone no. + #
To cancel

no. + # + 0
To confirm

no. + # + 1
User Manual
221
Default
(New)
1.6.2 Using Voice Messaging (Built-in

Simplified Voice Message [SVM])
Recording a Normal Greeting
Message
To record
38
(
1
)
To play back
To clear
Recording a Greeting Message for

Each Time Mode
To record
8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break)

+1
To play back

+2
To clear

+0
To leave a voice message directly to

another extensions message box
# + 6 + extension no.
Listening to Voice Messages Left

by Callers
Redirecting Your Calls to Your

Message Box
Both Calls
Outside Calls
Intercom Calls
0 (Cancel)/
710
)
2 (All Calls) + floating extension no. for

SVM card*5 + #/
3 (Busy) + floating extension no. for

SVM card*5 + #/
711
(
712
(
4 (No Answer) + floating extension no. for

SVM card*5 + #/
5 (Busy/No Answer) + floating extension
no. for SVM card*5 + #
1.6.3 Showing a Message on the
Callers Telephone Display (Absent
Message)
To set
19 (+ parameter) + #
To cancel
1.6.4 Preventing Other People from

Using Your Telephone (Extension Dial
Lock)
222
750
(
User Manual
77
(
Default
(New)
To lock
To unlock
0 + extension PIN
To make an outside call while your

extension is locked
47
)
your extension no. + extension PIN +

phone no.
1.7.1 Paging
Group Paging
33
(
paging group no. (2 digits)

)
1.7.2 Answering/Denying a Paging

Announcement
To answer
To deny
43
)
(
721
(
1
)
To allow
1.7.3 Making an Announcement and

Having a Multiple Party Conversation
(Broadcasting)
To call and make an announcement

1.8.1 Setting the Alarm (Timed
Reminder)
32
(
broadcasting group no. (1 digit)

)
760
)
To set
12H: 1 + hour/minute + 0 (AM)/1 (PM) +

0 (once)/1 (daily)
24H: 1 + hour/minute + 0 (once)/1 (daily)
To cancel
1.8.3 Receiving Call Waiting (Call

Waiting/Off-hook Call Announcement
[OHCA]/Whisper OHCA)
For intercom calls

(No call/Tone/OHCA/Whisper
OHCA)
731
(
For outside calls

(No tone/Tone)
1.8.4 Displaying Your Telephone
Number on the Called Party and
Callers Telephone (Calling/Connected
Line Identification Presentation [CLIP/
COLP])
0 (No tone)/1 (Tone)
732
(
0 (No call)/1 (Tone)/2 (OHCA)/3

(Whisper OHCA)
7 2
(
Public
Your extension
User Manual
223
Default
(New)

1.8.5 Preventing Your Telephone
Number Being Displayed on the
Callers Telephone (Connected Line
Identification Restriction [COLR])
7 0
(
To show
To prevent
1.8.6 Preventing Your Number Being

Displayed on the Called Partys
Telephone (Calling Line Identification
Restriction [CLIR])
7 1
(
To show
To prevent
1.8.7 Preventing Other People from

Joining Your Conversation (Executive
Busy Override Deny)
733
(
To prevent
To allow
1.8.8 Turning on the Background

Music (BGM)
751
(
To set
BGM no. (1 digit)
To cancel
1.8.9 Protecting Your Line against

Notification Tones (Data Line Security)
730
(
To set
To cancel
1.8.11 Using Your PS in Parallel with a

Wired Telephone (Wireless XDP
Parallel Mode)
48
(
To set
1 + paired wired extension no.
To cancel
1.8.12 Clearing Features Set at Your

Extension (Extension Feature Clear)
790
(
1.9.1 Leaving an Incoming Call

Distribution Group (Log-in/Log-out,
Wrap-up)
Log-in
736
(
1 + ICD Group extension no./

)
Log-out
0 + ICD Group extension no./
To enter/leave Not Ready mode
224
User Manual
1 (Not Ready)/0 (Ready)
735
(
Default
(New)

1.9.2 Monitoring and Controlling the
Call Status of an Incoming Call
Distribution Group (Incoming Call
Distribution Group Monitor)
ICD Group extension no.
*3
739
(
1.10.1 If a Doorphone/Door Opener is

Connected
Doorphone Call
1.10.2 If an External Relay is
Connected
doorphone no. (2 digits)
31
)
(
55
(
doorphone no. (2 digits)

)
relay no. (2 digits)
56
)

Accessing External Services
(External Feature Access [EFA])
service code
60
)
1.10.5 If a Voice Processing System is

Connected
Call Forwarding to Voice Mail
(Voice Mail Integration)
Both Calls
Outside Calls
0 (Cancel)/
710
)
(
711
(
Intercom Calls
2 (All Calls)/
)
712
(
3 (Busy)/
4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no.*6 + #
1.11.1 Using the Telephones in a

Hotel-type Environment (Hospitality
Features)
Setting a Timed Reminder to a
Room Extension (Remote Wake-up
Call)
*4
76
(
To set
12H: 1 + extension no. + hour/minute + 0

(AM)/1 (PM) + 0 (once)/1 (daily)
24H: 1 + extension no. + hour/minute + 0
(once)/1 (daily)
To cancel
0 + extension no.
To confirm
2 + extension no.
1.11.2 Recording Information Using

Preprogrammed Messages (Printing
Message)
message no. (+ parameter) + #
761
(
User Manual
225
Default
(New)

1.12.1 Using the Same Settings as
Your Previous Extension (Walking
Extension)
727
(
your previous extension no. + extension

PIN

To lock/unlock other extensions
(Remote Extension Dial Lock)
*1
To unlock
To lock
*2
782
(
extension no.
)
783
(
extension no.
)
780
)
Day/Night/Lunch/Break
2.1.4 Turning on the External
Background Music (BGM)
0/1/2/3
35
*1
To start
external pager no. (1 digit)/

(1 digit)
+ BGM no.
To stop
external pager no. (1 digit)/
+0
2.1.5 Recording Outgoing Messages

(OGM)
36
*1
To record
1 + OGM floating extension no.*7
To play back
To record from an external BGM
3 + BGM port no. (1 digit) + OGM floating

extension no.*7
(MOH) port
To clear
2.1.6 Allowing Users to Seize an
Unavailable Outside Line (Trunk Busy
Out)
*1
2.1.7 Releasing Network Direct

Station Selection (NDSS) Monitor
User Manual
)
another PBX extension no. + #
784
*1
226
outside line no. (3 digits)
785
Default
(New)
3.1.1 Customising Your Phone

(Personal Programming)
Assigning an Extension PIN to
Your Extension (Extension PIN
[Personal Identification Number])
*1
*2
*3
*4
*5
*6
*7
799
(
To set
1 + extension PIN + # + same extension

PIN + #
To cancel
0 + stored extension PIN
Manager only
Manager and preprogrammed extension user only
Supervisor only
Hotel operator only
The default floating extension numbers are 591 for SVM card 1, and 592 for SVM card 2.
The default voice mail floating extension number is 500.
The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).
Feature (While busy, DND or call tone is heard)
Default


Leaving a Message Waiting Indication/Calling Back the Caller Who
Left an Indication (Message Waiting)
Reserving a Busy Line (Automatic Callback Busy)/
Setting
Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS])
3
4
5
6
1.2.6 Alternating the Calling Method (Alternate CallingRing/Voice)

Feature (While dialling or talking)
Fixed Number


From any extension while talking to the doorphone
User Manual
227
4.3.1 What is This Tone?
4.3 What is This Tone?

While on-hook
Ring Tones
The following tones are
programmable allowing
recognition of call type (Outside,
Intercom or Doorphone).
Tone 1
1s
Tone 2
1s
Tone 3
1s
Tone 4
1s
When going off-hook

Dial Tones
Tone 1
Normal
228
User Manual
1s
Tone 2
When there are messages that
have previously been listened to
and no new messages on the
SVM card
When any of the following
features are set:
Absent Message
Background Music
Call Forwarding
Call Pickup Deny
Call Waiting
Do Not Disturb
Extension Dial Lock
Executive Busy Override
Deny
Hot Line
Timed Reminder
1s
Tone 3
After pressing TRANSFER or
Recall/hookswitch to hold a call
temporarily (e.g., Call Splitting)
When the recording space of the
Built-in Simplified Voice
Message feature becomes
almost full
While a called PS is being
searched
When Account Code Entry is
performed
When answering a Timed
Reminder call with no message
When answering an external
sensor call
1s
Tone 4
Message waiting indication was
received.
1s
When you make calls

Busy Tone
1s
User Manual
229
Reorder Tone
The outside line you tried to seize is
not assigned or denied.
1s
Ringback Tones
Tone 1
1s
Tone 2
1s
Do Not Disturb (DND) Tone

The dialled extension is refusing
incoming calls.
1s
While off-hook
Indication Tones
Tone 1
Call waiting tone
15 s
Tone 2
A call is on hold longer than the
specified time
15 s
When talking to an outside party

Warning Tone
This tone is sent 15, 10 and 5
seconds before the specified time for
disconnection.
1s
When setting the features or programming

Confirmation Tones
230
User Manual
Tone 1
The feature setting was set
successfully.
A call is received in Voice-calling
mode.
1s
Tone 2
Before receiving a page through
an external speaker
A call is received in Hands-free
mode.
1s
Tone 3
Before the following features
activate:
Retrieving a held call
Picking up another call
Paging/Answering a paging
announcement
Answering the call through a
speaker
When a conversation is
established with the extension in
the following modes:
Hands-free Answerback
mode
Voice-calling mode
When making a call to or from a
doorphone.
1s
Tone 4
Establishing or leaving a conference
1s
Tone 5
A call has been put on hold.
1s
User Manual
231
232
User Manual
Index
User Manual
233
Index
A
Absent Message 111, 191, 222
Accessing System Features (System Feature Access) 173
Accessing the ISDN Service (ISDN Service Access) 46
Account Button 24, 199
Account Code Entry 32, 218
Adding Other Parties during a Conversation
(Conference) 75
Alarm Setting 121
Alarm Setting, Remote 158
Alternate CallingRing/Voice 47, 227
Alternate ReceivingRing/Voice 190
Announcement, Making 118
Announcement, Making/Answering 115
Answer Button 25, 57, 199
Answering Calls 53
Answering Calls, Hands-free 54
Answering Calls, Malicious 59
Answering Calls, Ringing at Other Telephones 55
Answering Calls, Via External Speaker 56
AUTO ANS (Auto Answer)/MUTE Button 21
AUTO DIAL/STORE Button 20
Automatic Call Hold 66, 90
Automatic Call Waiting 191
Automatic Callback Busy 38, 227
Automatic Callback Busy Cancel 39, 219
Automatic Line Access 30, 218
Automatic Redial 37
B
Background Music (BGM) 132, 193, 224
Background Music, External Speaker Settings 180
Backlight, Display 189
Before Operating the Telephones 16
BGM Background Music 132
Bluetooth Wireless Headset Registration 193
Bluetooth Wireless Headset Removal 193
Boss & Secretary feature 92
Broadcasting 118, 223
Built-in Simplified Voice Message 100, 222
Busy Tone 229
Buttons, Customising 24, 198
Buttons, Proprietary Telephone 19
C
Call Charge Reference 31
Call Charge Reference Button 24, 199
Call Forwarding (CF)by ISDN 99, 221
Call Forwarding (FWD) 92
Call Forwarding (FWD) Button 22
Call Forwarding (FWD)/Do Not Disturb (DND)Both calls
Button 24, 198
Call Hold 64, 220
Call Hold Retrieve 65, 220
Call Hold Retrieve, PDN/SDN Button 90
Call Log Button 24, 199
Call Log for ICD Group Button 25, 199
Call Monitor 45, 227
Call Park 66, 220
Call Park (Automatic Park Zone) Button 24, 199
Call Park Button 24, 199
234
User Manual
Call Park Retrieve 67

Call Pickup 55
Call Pickup Deny 55, 220
Call Splitting 68
Call Transfer 60, 220
Call Transfer (CT)by ISDN 62, 220
Call Waiting 40
Call Waiting Tone 127
Call Waiting Tone Type Selection 191
Call Waiting, Answering 70, 220
Call Waiting, Automatic 191
Call Waiting, From PBX 70, 220
Call Waiting, From Telephone Company 74, 220
Call Waiting, Manual 191
Call Waiting, Receiving 127, 223
Call Waiting, Sending 40
Call, To PDN Extension 89
Callback Setting 38
Callback Setting, ISDN Line 39
Calling Line Identification Presentation
(CLIP) 128, 189, 223
Calling Line Identification Restriction (CLIR) 130, 189, 224
Calling Line Identification Restriction (CLIR)
Button 25, 199
Calling, Account Code 32
Calling, Adding Another Party 81
Calling, Automatically 35
Calling, Directory 166
Calling, Extension in DND Mode 45
Calling, From Other Extension 48
Calling, From Outside Directly 49, 219
Calling, Incoming Call Log 163
Calling, Joining a Call 42
Calling, Last Dialled Number 37
Calling, One-touch Button 34
Calling, Operator 30
Calling, Other Extension 29
Calling, Outgoing Call Log 165
Calling, Outside Party 30
Calling, Personal Preprogrammed Numbers 34
Calling, Preprogrammed Numbers 36
Calling, Private Network 31
Calling, Privately 131
Calling, System Preprogrammed Numbers 35
Calling, Through DISA 49
Calling, Using the Headset 86
Calling/Connected Line Identification Presentation (CLIP/
COLP) 128, 189, 223
CANCEL Button 23
CCBS Completion of Calls to Busy Subscriber 39
CCBS Cancel 40, 219
Changing the Settings of Other Extensions 176
Characters, Entering 167
Charges, Changing 204
Check-in 155
Check-in Button 25, 200
Check-out 155
Check-out Button 25, 200
Cleaned-up 159
Cleaned-up Button 26, 200
Clearing Settings 136, 196
CLIP Calling Line Identification Presentation 128
CLIR Calling Line Identification Restriction 130
Index
COLP Connected Line Identification Presentation 128

COLR Connected Line Identification Restriction 129
Completion of Calls to Busy Subscriber (CCBS) 39, 227
CONF (Conference) Button 22
Conference 75
Conference (ISDN Service), Adding Parties 81
Conference (Multiple Party), Leaving 78
Conference (Three-Party), Leaving 79
Conference Button 24, 199
Conference, Adding Parties 75
Confirmation Tones 230
Connected Line Identification Presentation
(COLP) 128, 189, 223
Connected Line Identification Restriction (COLR) 129, 224
Connected Line Identification Restriction (COLR)
Button 25, 199
Connection Example 28
Contrast Selection, Display 188
CTI Button 25, 200
Customised Buttons 24
Customising Your Phone (Personal Programming) 186
Customising Your System (System Programming) 206
D
Data Line Security 133, 224
Date & Time [000] 209
Denying Call Pickup 55
Denying Other People the Possibility of Picking Up Your Calls
(Call Pickup Deny) 55
Dial Tone Transfer 179
Dial Tones 228
Direct Inward System Access (DISA) 49, 219
Direct Station Selection (DSS) Button 24, 198
DISA Direct Inward System Access 49
Display 17
Display Backlight Selection 189
Display Contrast Selection 188
Display Language Selection 189
Display Lock 193
Display Switching Mode 189
DND Do Not Disturb 123
DND Override 45, 227
Do Not Disturb (DND) 123
Do Not Disturb (DND) Button 22
Do Not Disturb (DND) Tone 230
Door Open 145, 225
Doorphone Call 144, 225
DSS Direct Station Selection 24
E
EFA External Feature Access 148
Electronic Station Lockout Extension Dial
Lock 113, 193, 222
Enhanced DSS Key Mode 89
ENTER Button 23
Entering Characters 167
Exclusive Call Hold 64
Executive Busy Override 42, 227
Executive Busy Override Deny 131, 192, 224
Extension Control 176, 204
Extension Dial Lock 113, 193, 222
Extension Feature Clear 136, 224

Extension Name [004] 211
Extension Number [003] 211
Extension number, Confirming Your Own 17
Extension PIN (Personal Identification
Number) 186, 193, 227
External Background Music (BGM) 180, 226
External Feature Access (EFA) 148, 199, 225
External Feature Access (EFA) Button 24, 199
External Relay 146
External Sensor 147
F
Feature Highlights 2
Feature Number Table 218
Feature Numbers 16
FLASH/RECALL Button 22
Forced Answerback Selection 190
Forwarding Calls 92
Forwarding Calls, ISDN Service 99
Forwarding Calls, To Incoming Call Distribution
Group 94, 221
FWD N/A Timer 192
FWD/DND Cycle Switch Mode 95, 124
FWD/DND Setting Mode 95, 124
FWD/DND settings, FWD/DND fixed button 96
FWD/DND status, switching with FWD/DND fixed
button 96, 125
FWD/DNDIntercom calls Button 24, 198
FWD/DNDOutside calls Button 24, 198
G
G-CO Group-CO 24
Greeting Message, Recording 101, 102
Group FWDBoth calls Button 24, 198
Group FWDIntercom calls Button 24, 199
Group FWDOutside calls Button 24, 198
Group Paging 223
Group-CO (G-CO) Button 24, 198
H
Handset/Headset Selection Headset Operation 86, 192
Hands-free Answerback 54
Hands-free operation 85
Headset Button 25, 199
Headset Operation 86, 192
HOLD Button 22
Holding Calls 64
Holding in a System Parking Zone (Call Park) 66
Hospitality Features 154
Host PBX 148
Hot Line 35, 189, 218
Hotel Use 154
Hurry-up Button 25, 199
Hurry-up Transfer Manual Queue Redirection 143
I
ICD Group Incoming Call Distribution Group 24
Icon Descriptions 17, 207
Incoming Call Distribution Group (ICD Group) 24, 198
User Manual
235
Index
Incoming Call Distribution Group Monitor 140, 225

Incoming Call Distribution Group, Extension Status 141
Incoming Call Distribution Group, Forwarding Calls 143
Incoming Call Distribution Group, Leaving 137
Incoming Call Distribution Group, Monitoring and
Controlling 140
Incoming Call Distribution Group, Waiting Call Status 140
Incoming Call Log 163
Indication Tones 230
INTERCOM Button 21
Intercom Call 29
ISDN Service Access 46
ISDN Service Button 25, 199
ISDN-Hold Button 25, 199
J
42
K
Key Pad Tone Set
192
L
Language, Display 189
Last Number Redial 37, 218
L-CO Loop-CO 24
LCS (Live Call Screening) 151
LCS Mode Set (After Answering) 191
Leaving a Message Waiting Indication/Calling Back the Caller
Who Left an Indication (Message Waiting) 41
Leaving Three-party Conference 79
Live Call Screening (LCS) 151
Live Call Screening Button 25, 200
Live Call Screening Mode Set 191
Locking Your Telephone 113
Log-in/Log-out 137, 224
Log-in/Log-out Button 25, 199
Log-in/Log-out for all groups Button 25, 199
Log-in/Log-out of a specified group Button 25, 199
Loop-CO (L-CO) Button 24, 198
M
Malicious Call Identification (MCID) 59, 220
Manager Operation 176
Manager Password 203
Manager Programming Information 203
Manual Call Waiting 191
Manual Queue Redirection 143
Message Box, Accessing from Outside 109
Message Box, Accessing Other Extensions 110
Message Box, Redirecting to 104
Message Button 20, 24, 198
Message Display (Absent Message) 111
Message for Another Extension Button 24, 198
Message Waiting 41, 219, 227
Messages (Preprogrammed), Recording 161
Monitoring Another Extension (Call Monitor) 45
Multiple Party Conversation 75, 118
Mute 84
236
User Manual
N
Names and Numbers, Storing 167
Navigator Key 17, 23
NDSS Network Direct Station Selection 184
Network Direct Station Selection (NDSS) Button 25, 200
Network Direct Station Selection, Releasing 184
O
Off-hook Call Announcement (OHCA) 127, 223
Off-hook Monitor 85
OGM Outgoing Messages 181
OHCA Off-hook Call Announcement 127
One-touch Dialling 34
One-touch Dialling Assignment Mode Selection 194
One-touch Dialling Button 24, 198
One-touch Transfer 61
One-touch Two-way Transfer 153
One-touch Two-way Transfer Button 25, 200
Operating Telephones, Preparations 16
Operator Call 30, 218
Outgoing Call Log 165
Outgoing Messages (OGM) 181, 226
Outgoing Messages (OGM), Recording 181
Outside Line Group Access 30, 218
Outside Line, Re-enabling Unavailable 183
P
Paging 115
Paging Announcement, Answering/Denying 117
Paging Deny 117, 192
Paging, and Transferring 115
Paging, Group 115
PAUSE Button 20
PDN Primary Directory Number 88
PDN Extension 88
Personal Absent Message 191
Personal Programming 186
Personal Speed Dialling 34, 218
PIN Personal Identification Number 186
Portable Station, Registration 16
Portable Station, Using in Parallel with Wired
Telephone 135
Predialling 31
Preferred Line AssignmentIncoming 190
Preferred Line AssignmentOutgoing 190
Preventing Other People from Using Your Telephone
(Extension Dial Lock) 113
Primary Directory Number (PDN) Button 26, 200
Printing Message 161
Privacy Release 81
PROGRAM Button 23
Q
Quick Dialling
36
R
Redial 37
Redial Button 20
Refusing Incoming Calls (Do Not Disturb [DND])
123
Index
Relay External Relay 146

Release Button 25, 57, 199
Remote COS Access 48, 219
Remote Extension Dial Lock 176, 226
Remote Setting 52, 219
Remote Wake-up Call 158
Reorder Tone 230
Restriction Level Control (Dial Tone Transfer)
Ring Tones 228
Ringback Tones 230
Ringing Method (Ring/Voice) 47
179
S
S-CO Single-CO 24
Screening Calls (Live Call Screening [LCS]) 151
SDN Secondary Directory Number 88
SDN Direct Dial 89
SDN Extension 88
SDN Walking COS 89
Secondary Directory Number (SDN) Button 26, 200
Sensor External Sensor 147
Setting Your Telephone, Personal 186
Setting Your Telephone, Remotely 52
Settings, Changing Other Extensions 176
Settings, Feature 188
Settings, Keeping when Changing Extensions 162
Settings, Personal 186
Settings, Programming Mode 188
Settings, System 206
Single-CO (S-CO) Button 24, 198
Soft Buttons 21
SP-PHONE Button 19
Standard SDN Key Mode 89
Station Programme Clear Extension Feature
Clear 136, 224
Storing Names and Numbers 167
System Alarm Button 25, 199
System Feature Access 173
System Password 206
System Programming 206, 209
System Programming Information 206
System Programming, Icon Descriptions 207
System Speed Dialling 35, 218
System Speed Dialling Name [002] 211
System Speed Dialling Number [001] 210
T
TAFAS (Trunk Answer From Any Station) 56
Talking to Two Parties Alternately (Call Splitting) 68
Telephone Number, Hiding 129, 130
Telephone Number, Sending 128
Telephone Numbers, Storing 167
Telephone Types 16
Terminate Button 24, 199
Three-party Conference [3PTY]by ISDN 81, 221
TIE Line Access 31, 218
Time Service (Day/Night/Lunch/Break)
Button 25, 134, 177, 199, 226
Time Service Mode, Control 177
Time Service Mode, Status 134
Time Service Switching Mode (Automatic/Manual)

Button 25, 177, 199
Time Service Switching Mode (Automatic/Manual),
Select 177
Timed Reminder 121, 223
Toll Restriction/Call Barring Button 25, 199
Tone Types 228
TRANSFER Button 21
Transfer, SDN Button 91
Transfer, To PDN Extension 91
Transferring Calls, After Paging 115
Transferring Calls, ISDN Service 62
Transferring Calls, To Other Extension 60
Transferring Calls, To Outside Party 61
Troubleshooting 214
Trunk Answer From Any Station (TAFAS) 56, 220
Trunk Busy Out 183, 226
Two-way Record 153
Two-way Record Button 25, 200
Two-way Transfer 153
Two-way Transfer Button 25, 200
U
Unattended Conference
78
V
Verification Code Entry 48, 219
Virtual PS 96
Voice Mail Integration 149, 225
Voice Mail Transfer 149
Voice Mail Transfer Button 25, 149, 200
Voice Mail, Call Forwarding 149
Voice Mail, Monitoring Live Call Screening (LCS)
Voice Mail, Recording Conversation 152
Voice Messages 100
Voice Messages, Leaving 105
Voice Messages, Listening to 106
Voice Processing System 149
Volume Key 17, 23
151
W
Walking COS 48
Walking Extension 162, 226
Warning Tone 230
When the Dialled Line is Busy or There is No Answer
Whisper OHCA 127, 223
Wireless XDP Parallel Mode 135, 224
Wrap-up 137
Wrap-up Button 25, 199
38
Y
Your Extension Number
17
User Manual
237
The KX-TDA100DCE is designed to interwork with the:

Analogue Public Switched Telephone Network (PSTN) of European countries
Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential
requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Notes
User Manual
239
For Future Reference

Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record
the model number and the serial number of this unit as a permanent record of your purchase to
aid in identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
System Networks Co., Ltd.
Panasonic System Networks Co., Ltd. 2010
PNQX2949ZA KK0910KM0

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User Manual

Thank you for purchasing a Panasonic Hybrid IP-PBX.

This PBX supports IP communication using

If you are using a certain Panasonic telephone

Consult your dealer

1.1 Before Operating the Telephones

Built-in Simplified Voice Message

This PBX optionally supports a Portable Station

You can set incoming calls to be redirected

1.8.11 Using Your PS in Parallel with a Wired

1.6.2 Using Voice Messaging (Built-in

Voice Mail Integration

You can forward your calls to a voice

1.9 Utilising the Call Centre (Page 137)

1.10.5 If a Voice Processing System is

01/02/02 10:03AM 1230

Consult your dealer

Consult your dealer

Display PT Proprietary Telephone with a Display

This notice means that misuse could result in injury or damage to

Panasonic Corporation is under licence.

Important Safety Instructions

Important Safety Instructions

SAVE THESE INSTRUCTIONS

For users in the European Union only

Note for the battery symbol (bottom two symbol examples):

Before Operating the Telephones .................................................................................16

Preventing Your Telephone Number Being Displayed on the Callers Telephone

2 Manager Operation ..............................................................................175

Control Features ...........................................................................................................176

3 Customising Your Phone & System ...................................................185

Customising Your Phone (Personal Programming) ..................................................186

This chapter shows you step by step how to use each

1.1.1 Before Operating the Telephones

1.1 Before Operating the Telephones

button or display messages for easy programming.

If you use a Panasonic

Registration for Your Portable Station (PS)

1.1.1 Before Operating the Telephones

Your Extension Number

Using a Navigator Key/Volume Key

1.1.1 Before Operating the Telephones

This feature cannot be used with a

Off-hook (One of the following).

Press the Call button on the

On-hook (One of the following).

Press the hookswitch lightly.

Press the corresponding feature

Enter the required number.

You will hear a busy,

Enter the account code.

Dial an extension number.

Dial the telephone number.

Seize an outside line (One of

Dial outside phone number.

1.1.1 Before Operating the Telephones

When You Use a Panasonic Proprietary Telephone

Used to make or receive an

Used for hands-free operation.