W10757851 Optics Diagnostic Procedure PDF

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INSTRUCTIONS FOR W10757851 / 4389102

Ice Maker Optics Diagnostics Procedure


WARNING! Electrical Shock Hazard
To avoid risk of electrical shock, personal injury or death; disconnect electrical power before servicing.
IMPORTANT NOTICE:
For no ice or low ice production, confirm normal freezer temperatures (0F to 5F) and that the ice bucket is level allowing the optics to
work properly before beginning diagnostic checks. When updating a product with the new boards, be sure to replace the old ice maker
tech sheet (light blue) with the new one. The diagnostics procedure for the new boards is shown below.
OPTICS DIAGNOSTIC PROCEDURE
STEP #
1. Open the freezer door and
view the diagnostics status
LED.

2. Press in the emitter


flapper door to unblock the
optics beam.

STATUS LED

POSSIBLE CAUSES

ACTION

Two (2) pulses followed by a


one (1) second delay
(repeated).

The flapper door on the emitter


is blocking the beam.

Go to Step 2.

The optics are faulty.

Go to Step 2.

No lamp.

Ice maker is in the harvest


mode.

Press in the freezer door


switch. When in the harvest
mode, the status LED will flash
once every second.

Faulty status LED.

Replace the receiver board.

Two (2) pulses followed by a


one (1) second delay
(repeated).

The optics are faulty.

Replace the emitter and


receiver boards.

LED is on steadily.

The optics are working


properly.

Close the freezer door.

Run Optics Diagnostic Test Mode First


Notes:
Follow steps one through twelve below to set the ice maker for the test.
The ice maker control must be in the ON position.
The ice bin must be on the door and the ice level below the notched openings.
The ice maker must be in harvest immediately after the water fill.
COMPONENT DIAGNOSTICS MODE
1. Unplug refrigerator or disconnect power.
2. Slide ice maker out, remove cover.
3. Use an insulated jumper and jump T to H to
bypass the bimetal to start a harvest.
4. Plug in refrigerator or reconnect power.
5. Close the freezer door to align the optics and a
harvest cycle will begin in 5 seconds.
6. Open the freezer door and observe ice maker.
A harvest should be in progress.
*If T to H is properly jumped and the ice maker
wont run, stop test and check the ice maker.
7. Unplug refrigerator or disconnect power.
8. Remove the jumper before the fingers reach 10:00.
Reinstall ice maker or be prepared to catch the water
in step 10.
9. Plug in refrigerator or reconnect power.
10. Listen for the water fill and disconnect the power
immediately after the fill.
11. With the freezer door closed, reconnect the power.

4 pulses,
repeated
once,
indicates a
failed relay.
Replace
both optics
boards.

3 pulses,
repeated
once,
indicates
optics and
relay are
good but, ice
maker is not
being sensed/
will not
operate.
Check
ice maker
components
Check
ice maker
circuit and
connections
back to the
receiver
board and
neutral.

2 pulses,
repeated
once, indicate
the optics are
failed.
Replace
both optics
boards.

Steady light
for 5 seconds
indicates the
relay and
optics are
good, and
the receiver
senses the
ice maker in
the circuit.

No light
Unplug
refrigerator
for 5
seconds and
repeat test.

12. Wait 5 seconds to a maximum of 50 seconds, open


the freezer door and watch the LED.
IS060 (7/10)

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