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Project Management - Assignment 07

This document provides a quiz for a project management course covering lessons 33-37. It includes 20 multiple choice questions related to quality management, customer satisfaction, cost of quality, and project management. Students are instructed to submit their quiz answers in a specific format by July 21, 2008, and that copying answers is prohibited.

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abhipankaj
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59 views

Project Management - Assignment 07

This document provides a quiz for a project management course covering lessons 33-37. It includes 20 multiple choice questions related to quality management, customer satisfaction, cost of quality, and project management. Students are instructed to submit their quiz answers in a specific format by July 21, 2008, and that copying answers is prohibited.

Uploaded by

abhipankaj
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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www.vutube.edu.

pk
PROJECT MANAGEMENT
SPRING SEMESTER 2008
QUIZ # 4
TOTAL MARKS: 20

Please read the following instructions carefully before attempting quiz.

This Quiz covers lesson #: 33-37.

Last date for submission of quiz # 04 is 21-07-2008.

All instruction will be considered during checking quiz. So, consider all these.
You must attempt the quiz solution (in word document) in the following
shape/form:
Q no.

Selected option

No solution will be accepted against instructions.

Give the answer according to question.

Avoid choosing more than one option.


Make sure that you upload the solution before due date. No solution will

be accepted through E-mail after the due date.


Cheating or copying of solution is strictly prohibited; No credit will be

given to copied assignment.


Once you upload the quiz on LMS, it will not be replaced under any
condition.

1) Which of the following is Not a goal for any business?


a) Retain customers in long run
b) Gain market share
c) Satisfy customers
d) Price control
2) The Kano model is about:
a) Customer satisfaction
b) Value analysis
c) Quality control
d) Price control
3) Unspoken attributes are:
a) Excitement Attributes
b) Other Attributes
c) Performance Attributes
d) Threshold Attributes
4) These are the principles of quality EXCEPT
a) Customer Focus
b) Participation and Team work
c) Encouraging openness
d) Continuous improvement and learning
5) Which of the following is a nonconformance cost?
a) Scrap
b) Training
c) Indoctrination
d) Audit
6) Inspection costs are:
a) Prevention costs
b) Appraisal costs
c) Internal failure costs
d) External failure costs
7) Empowerment encourages:
a) Responsibility
b) Authority
c) Innovation
d) Motivation

8) What includes quality audits?


a) Quality assurance
b) Quality management
c) Quality control
d) Total quality control
9) What is the balance between quality and cost?
a) Operability
b) Salability
c) Reliability
d) Maintainability
10) Which level aims to increase uniformity?
a) Quality Control
b) Quality Assurance
c) Quality Management
d) Total Quality Management
11) Which is the lowest level of quality development?
a) Quality Assurance
b) Quality Management
c) Inspection
d) Total Quality Management
12) Quality assurance is
a) Detection based
b) Inspection based
c) Prevention based
d) People based
13) What compares the actual results to the quality standards?
a) Total quality control
b) Cost of quality
c) Quality control system
d) Process control charts
14) Haw many levels are involved in development of quality?

a)
b)
c)
d)

Five levels
Six levels
Seven levels
Eight levels

15) Which approach gives little practical approach to managers?


a) Integrating perspectives on quality
b) Judgmental criteria
c) User-based criteria
d) Product-based criteria
16) In which criteria customer gets a sense of assurance?
a) Judgmental criteria
b) User-based criteria
c) Product-based criteria
d) Value-based criteria
17) Who makes the judgment of quality?
a) Senior management
b) Proposal manager
c) Production manager
d) Customer
18) Which of the following is beyond the control of project manager?
a) Buy-in decision
b) Low bidding
c) Cost control
d) Performance
19) What makes the basis of a successful program management?
a) Salary structure
b) Cost package
c) Pricing out of activities
d) Time management
20) Which costs estimation is more time consuming?
a) Labor cost
b) Indirect cost
c) Material cost
d) Overhead

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