Countries' Etiquette AFGHANISTAN
Countries' Etiquette AFGHANISTAN
Countries' Etiquette AFGHANISTAN
Language in Afghanistan
Pashtu and Dari (Afghan Persian/Farsi) are the official languages of Afghanistan.
Pashtu (also written Pushtu) was declared the National Language of the country
during the beginning of Zahir Shah's reign, however, Dari has always been used for
business and government transactions. Both belong to the Indo-European group of
languages.
According to estimates, approximately 35% of the Afghan population speaks Pashtu,
and about 50% speaks Dari. Turkic languages (Uzbek and Turkmen) are spoken by
about 11% of the population. There are also numerous other languages spoken in
the country (Baluchi, Pashai, Nuristani, etc.), and bilingualism is very common.
Islam
Islam is practised by the majority of Afghanis and governs much of their
personal, political, economic and legal lives.
Among certain obligations for Muslims are to pray five times a day - at dawn,
noon, afternoon, sunset, and evening.
Friday is the Muslim holy day. Most shops and offices will be closed. Government
offices and businesses may also close on Thursday, making the weekend
Thursday and Friday.
During the holy month of Ramadan all Muslims must fast from dawn to dusk and
are only permitted to work six hours per day. Fasting includes no eating,
drinking, cigarette smoking,orgum chewing.o Foreigners are not required to fast;
however, they must not eat, drink, smoke, or chew gum in public.
The Family
The family is the single most important unit in the Afghan culture.
Men and women's roles are much more defined along traditional lines.
Women are generally responsible for household duties, where as men will be the
bread winners. In the cities professional women do exist.
Families commonly arrange marriages for their children. Factors such as tribe,
status, network, and wealth are the major factors forming any choice.
Families traditionally live together in the same walled compound, known as the
kala. When a son gets married he and his wife begin their married lives in a
room under the same roof.
As with much of the Muslim world, the family is sacred and as such, is highly
protected. As a result, probing about the family is not advised.
Dining Etiquette
1. Dining in Afghanistan is a different experience and there are many differences in
etiquette.
2. Always remove your shoes at the door if visiting a home.
3. If eating at someone's home, you will be seated on o the floor, usually on
cushions.
4. Food is served on plastic or vinyl tablecloths spread on the floor.
5. Wait to be shown where to sit.
6. If you can, sit cross-legged. Otherwise sit as comfortably as you can. Do not site
with legs outstretched and your feet facing people.
7. Food is generally served communally and everyone will share from the same
dish.
8. Do not eat with the left hand.
9. Always pass and receive things using your right hand too.
10. Food is eaten with the hands. It will be a case of watch and learn. Food is usually
scooped up into a ball at the tip of the fingers, then eaten.
11. Leave food on your plate otherwise it will keep getting filled up again.
Business Cards
Business cards are not widely used in Afghanistan. They therefore carry a sense
of importance and prestige.
If you are given a business card, take it respectfully and study it so that they see
that you are spending time considering their credentials. Comment on it and any
qualifications the giver may have.
Try not to keep cards in your pocket - slip it into a holder and somewhere else
respectful.
There is no real protocol used for exchanging cards except to use your right
hand.
It may be a good idea to have your card translated into Dari or Pashtu. Make
sure you don't "translate" the address.
What to Wear?
Men should wear conservative suits and shoes.
If working in the country in a non-commercial capacity then wearing the
traditional Afghan dress (long shirt and trousers) is best.
Women must always dress modestly and conservatively. The general rule is to
show as little flesh from the neck downwards.
If working in business, women should wear knee-length, loose fitting business
skirts with loose fitting professional trousers underneath. Wearing headscarf is
advisable.
Business Meetings
1. Business is very much personal in Afghanistan. If you have not already invested
some quality time in getting to know your counterparts, then you must use
initial meetings to establish trust.
2. Once this has been accomplished you can move on to the nitty-gritty of
business.
3. Do not be surprised or offended if during meetings people walk in and out of a
room or phone calls are taken.
4. If the meeting involves a group of people it will be led by the leader who will set
the agenda, the content, and the pace of the activities.
5. Meetings are usually held to communicate information and decisions that have
already been rather than a forum for discussion and brain storming.
6. Meeting schedules are not very structured. Start times, points of discussion, etc
are all fluid and flexible. Be prepared for a lot of tangents in the discussions.
7. Afghani communication style is rather indirect. It is therefore sometimes
necessary to read between the lines for an answer rather than expect it to be
explicitly stated. For example, if someone is asked if they can complete a job on
time, you will rarely get "no" as the answer. It is therefore also important to
phrase questions intelligently.
8. Honour and shame should always be considered. Always express yourself in a
way that is not direct or pins blame on someone. Never make accusations or
speak down to anyone.
Negotiating
1. Negotiating can be a tricky, frustrating but often an enjoyable affair if
approached correctly.
2. Always make sure you negotiate with the most senior person possible as they
are the decision makers. If you negotiate with someone more junior they may be
there to simply test the waters.
3. As a rule Afghans generally negotiate with a win-lose mentality. The goal is
always to get the best for yourself at all costs.
4. This means that there is always a stronger/weaker party. This can however be
used to your advantage if you play your cards right. Always start wildly high in
negotiations and very slowly work your way down, always explaining why you
are dropping in price but at the same time explaining the damage it is doing to
you.
5. Always appeal to their sense of fairness and justice and use the fact you are
looking to build a strong relationship.
6. If monetary matters do not work then try pushing the idea that a deal with you
will bring prestige, honour and respect.