SUSTAINABILITY SUMMARY 2016

Driving investment, trade and

the creation of wealth across
Asia, Africa and the Middle East
 CONTRIBUTING TO
OUR SUSTAINABILITY GROUP SUSTAINABLE BEING A RESPONSIBLE
STRATEGY WELCOME AT A GLANCE ECONOMIC GROWTH COMPANY

01 02 04 06

Sustainability is integrated into

how we do business and focuses
on three priorities:

Contributing to
sustainable
economic growth

Here for good

Being a Investing
responsible in
company communities

We remain committed to working collaboratively to

achieve sustainability goals, including through our
participation in the UN Global Compact. Our
Sustainability Aspirations allow us to track the positive
impact ofour business in a way that is aligned to our
strategy and the UN Sustainable Development Goals.
Bill Winters
Group Chief Executive

Standard Chartered Sustainability Summary 2016

 CARBON TRUST
INVESTING IN SUSTAINABILITY ASSURANCE
COMMUNITIES DATA STATEMENT ASPIRATIONS

08 10 15 16

Welcome

As a bank operating across 68 This year we surpassed $92 million in markets. The Aspirations are included
countries with a focus on Asia, Africa fundraising for Seeing is Believing, on page 16. They give us significant
and the Middle East, we have long celebrated our 10th anniversary of momentum into 2017, where we have
recognised the role we can play in Goal and continued to see strong much work to do in delivering the
promoting economic and social commitment from our staff to targets we have set ourselves. To
development in our markets. participate in employee volunteering support this, we are developing an
with more than 67,000 days. impact report on our activities in
We express this through our three
Africa, which we will launch during
sustainability priorities: contributing to We maintained our focus on
2017.
sustainable economic growth, being a environmental and social risk
responsible company and investing in management, reviewing over 300
communities. These priorities inform clients and transactions and updating
how we work, and are the main our Human Rights and Climate
structure of this report on our Change Position Statements to
achievements in 2016. This summary respond to changing external Vasuki Shastry
complements the disclosures in our requirements and expectations. Global Head, Public Affairs
2016 Annual Report and Accounts, and Sustainability
During 2016, we developed our
where we continue to integrate our February 2017
Sustainability Aspirations. These build
sustainability reporting.
on our three sustainability priorities
We have made good progress during with a set of actions and measurable
the year across each of the priorities. targets which demonstrate how we
Some highlights for me include the are achieving sustainable outcomes
continued engagement of our across our business, and particularly
employees and partners in delivering through our core business of banking
impactful community programmes. individuals and companies across our

www.sc.com/sustainability 1
 GROUP AT A GLANCE

Group at a glance Operating

Who we are and how we $13,808m

income

have performed in 2016 Profit

before taxation
underlying basis

$14,060m
$1,093m
statutory basis

underlying basis

OUR GROUP

Franc
Germ
Gue
Irela
$409m

Italy

e
Jer

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any
nd
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sey
Sw

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statutory basis

em
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Common

bou
itze

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Standard Chartered PLC is made up of global CA

rke
Un

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rla
Equity Tier 1 ratio I

rg
ite

y
andregional client segments, all supported by ER

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Ar

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ge
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AM

13.6%
business functions. The Groups Board is headed

nt
ha
Br

do
ina
m
az

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Ca

as
by our Chairman, Jos Vials. Its Management

il
&

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Team is led by Group Chief Executive,

le
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BillWinters; supported byGroup Chief ex d

EU
Pe ico Isl
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FinancialOfficer, Andy Halford. US
ru
ds
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Earnings
per share

3.4 cents
underlying basis

(14.5) cents
statutory basis

Jos Vials Bill Winters Andy Halford

> Find out more about our Group

performance on pages 24 to 29

Angola
Botswana
n

OUR CLIENT
Cameroo
Ivoire
OBAL Cote d'
GL Egypt

SEGMENTS
a
Ghan
a
Keny
Corporate ritius
& Institutional Mau
eria
We have four client segments: Corporate & Banking Nig
Leo
ne
rra a
Institutional Banking and Private Banking are run Sie
hA
fric

$6,472m
u t
So
globally, with clients in those segments supported zan
ia
bia
Tan am
by relationship managers with global oversight; Th
eG
a
d
operating an
Commercial Banking and Retail Banking are run Ug ia
income mb e
regionally with global oversight of segment strategy, Za bw
m ba
Z i
systems and products. Clients are served by ain
hr
country-level relationship managers with
AF

Ba
Private Ira
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an
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specificknowledge of the local market. Banking Jo

rd no
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CA

ba
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ira d A bia
an

$496m
&

Em nite Ara

s b
ar
O

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te ra
M

at

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ud
Q
I

LE
Sa

tan
U

operating
kis

EA
Pa

income ST
AL
N
O
GI

Commercial
RE

Banking

$1,295m Retail
operating Banking
income

We have taken a series of measures to put

$4,669m
clients at the heart of everything we do operating
income
All numbers are on an underlying basis
unless otherwise stated.

2 Standard Chartered Sustainability Summary 2016

 OUR REGIONS
Greater China We have a simplified organisational structure
& North Asia
that ensures we support clients across our

$5,190m footprint. Our four regions Greater China &

North Asia, ASEAN & South Asia, Africa & Middle
operating ASEAN East and Europe & Americas are managed
income & South Asia bytheir ownCEOs.

$4,052m
operating
income
GR
EA Africa &
TE Middle East
ina

R
Ch

ng

C
$2,742m
Ko

n
pa
ng

au
Ja
Ho

ac

H
lia
M

IN

a
go

re
on

Ko an
A

operating
M

th iw
&

u a
So
T
income
NO
RT
H
AS

Europe
IA

& Americas

$1,664m
operating
income We have significantly strengthened our approach
to capturing, responding to and addressing
client feedback across all of our regions

GROUP CFO
Incorporates seven support functions: Finance,
Treasury, Strategy, Investor Relations, Corporate
Development, Business Efficiency and Property.
The leaders of these functions report directly to
AndyHalford, Group Chief Financial Officer.

GROUP COO
Provides control and governance to
A theoperating platforms and processes,
Ba ust
ng ra ensuring operating efficiency.
lad lia
Da es
r B h
Ca uss run
IA

m ala ei
bo m
AS

di
In a
di
In

TH

a
do Lao

RISK & COMPLIANCE

ne

U
sia
M

S Responsible for the sustainability of our business

ala
M
ya

s
ys r

&
Ph gapo

through good management of risk across the

nm al

ia

N
Ne
ilip
Sin

EA Group and ensuring that business is conducted

p
pin e
Sri

AS
es

in line with regulatory expectations.

Th
La
Vie

r
aila
nk
a
tna

nd
m

IT AND OPERATIONS
Responsible for the
Groupsoperations,
systemsdevelopment and

GLOBAL
technology infrastructure.

LEGAL
Identifies, manages and mitigates legal-related risk
and provides legal support to the business to help
itdeliver on the Groups strategic objectives.
FUNCTIONS
Our client segments and regions are supported by
HUMAN RESOURCES
Recruits and builds talent while providing learning and
six global functions, which work together to ensure
development opportunities to motivate employees. the Groups day-to-day operations run smoothly
and are compliant with banking regulations.

www.sc.com/sustainability 3
 CONTRIBUTING TO SUSTAINABLE ECONOMIC GROWTH

We seek to ensure that our

core business of banking
supports sustainable growth
inour markets

In 2016, we provided loans and advances In addition, we provided loans of over

of$239,732 million to customers across
Corporate & Institutional, Commercial and
Retail Banking. The financing we provide
$400 million to microfinance institutions
and expanded our mobile wallet
capability to Uganda for a
3,893mw
Supporting power generation through
supports key sectors of the economy that reach of 12markets in total. Power Africa
are driving sustainable growth from
We work with our clients and employees to

$2,032m
infrastructure financing to microfinance.
embed our approach to environmental and
We funded and facilitated more than social risk management (ESRM). In 2016,
$800 million to the clean technology our dedicated ESRM team reviewed more Green bonds supported
sector in 2016. We continue to support than 300 clients and transactions for
infrastructure and power generation projects alignment with our 20 Position Statements.
via our Power Africa commitment, taking our We also updated our Climate Change and
total to 3,893MW between 2013 and 2016. Human Rights Position Statements following
consultations with internal and external
stakeholders.
In 2017, we will advance the six business
targets set out in our Sustainability
Contributing to
sustainable Aspirations. These Aspirations will allow
economic growth
usto demonstrate how we areextending
financial services to the individuals and
Being a
companies that are contributing to
Investing
responsible
company positiveandcommunities
sustainable
in
development
inourmarkets.

ESRM clients and transactions reviewed by sector % Microfinance

1.2% Tobacco Amount lent $ million
6.7% Other
409.9 2016
1.2% Dams & Hydropower
1.8% Renewables 16.5%
0.3% Nuclear Energy Infrastructure &
Transport 271.6 2015

0.9% Ship Breaking

4.6% Agribusiness 318.1 2014

3.7% Palm Oil

0.6% Forestry

13.1% Fossil Fuel Power 28.0%

Chemicals &
Manufacturing

8.8% Mining & Metals

12.5% Oil & Gas

4 Standard Chartered Sustainability Summary 2016

 CREATING OPPORTUNITIES IN OUR MARKETS

In 2016, Standard Chartered signed a risk-sharing agreement The IFCs CCFP shares risk with banks as they expand their
with the International Finance Corporation (IFC) in Bangladesh, emerging market commodities trade portfolios, and finances
the first and largest corporate risk participation programme to the export and import of commodities to the worlds poorest
be launched in Bangladesh on a funded basis. economies.

The agreement comes under the IFCs global Critical Given that commodities are an essential part of the
Commodities Finance Program (CCFP) and will allow us Bangladesh economy, the agreement with the IFC is aimed
tooriginate trade finance transactions from Bangladesh. atproviding sustainable economic growth in the region.
Thiscould enable over $1 billion in trade globally over a
three-year period.

Value of funds provided and facilitated

for clean technology $million

800.8 2016
328
ESRM clients and transactions reviewed

15
968.0 2015

798.6 2014
Equator Principles transactions closed

12
Sovereign ratings advisories

www.sc.com/sustainability 5
 BEING A RESPONSIBLE COMPANY

We uphold a strong conduct

framework and invest in our
people to deliver fair outcomes
for our stakeholders

Being a responsible company is about how and we actively work to build an inclusive
we manage our business and promote the
behaviours, values and principles that
enable us to make the right decisions.
workplace. In 2016, we engaged staff
through more than 40 country-based
Employee Networks and three Global
25
Correspondent banking academies held
Wefocus on preventing financial crime, Networks (Women, Disability, LGBT

97%
investing in our people and minimising andAllies).
ourenvironmental footprint.
Between 2008 and 2016, we reduced our
We continue to strengthen our Financial energy consumption by 37 per cent, water
Of staff completed financial crime training
Crime Compliance standards by enhancing consumption by 35 per cent and paper use
our financial crime controls, training our staff by 71 per cent.
and sharing best practice with clients and
Our Sustainability Aspirations highlight our
partners. In 2016, more than 97 per cent of
focus on embedding the highest standards
staff completed training on financial crime.
of conduct across the organisation. In 2017,
We recognise that our diversity is a critical we will take forward our Aspirations on
lever for delivering our business priorities people, conduct, financial crime compliance
and environment.

wth

Being a Investing
responsible in
company communities

Annual energy use of our property (kWh/m 2/year) Annual water use of our Annual office paper use
Tropical climate1 Temperate climate1
property kg/FTE/year
kL/m2/year
398 23.4
355 35% 31%

72% 57%
268 276 275 1.8
230 13.03
0.95
10.0
0.5

2008 2016 2019 2008 2016 2019 2008 2016 2019 2008 2016 2020
(target) (target) (baseline) (target) (baseline) (target)
1. Tropical energy usage relates to cooling; temperate energy usage relates to both
heating and cooling

6 Standard Chartered Sustainability Summary 2016

 REDUCING OUR ENVIRONMENTAL IMPACT

We have partnered with our facilities provider CBRE to identify Together, these measures have already saved an estimated
ways to reduce resource use. At our Global Business Services 4 million kWh of energy during 2016 while improving workplace
facility in Chennai, India, this approach resulted in a significant comfort. We anticipate annual savings of $350,000 in energy
upgrade to the air-conditioning system during 2016. costs.

Over a two-day shutdown of the system, 19 pumps powering We are actively working with our other providers to deliver
the system were consolidated down to three, alongside a new similar improvements across our portfolio.
chilled water distribution system.

Female representation
All employees Management By region
Greater China Africa & ASEAN & Europe &
2016 2016 & North Asia Middle East South Asia Americas
46% 2015 47% 25% 2015 25% 63% 41% 41% 44%

2014 47% 2014 23%

Female Male

Includes Executive Director, Band 1 to 4

www.sc.com/sustainability 7
 INVESTING IN COMMUNITIES

We collaborate with local

partners to support social
andeconomic development
inour communities

Across our markets we work with local In 2016, we celebrated the 10th anniversary
communities to deliver programmes
focused on health and education.
In2016,we invested $52.3 million in
of Goal, our initiative to empower girls and
young women through sports and life skills
training. Goal reached nearly 69,000 girls
1,900,000
People engaged via Goals #leadershipgoal
ourcommunities and our employees in2016 and more than 285,000 girls from social media campaign
contributed to 67,611 volunteering days. 2006 to 2016. During 2017, we will develop

>106,000
an innovation fund for Goal alumni.
Our largest community programme Seeing
is Believing (SiB) provides funding to tackle We are focused on building the financial
avoidable blindness. In 2016, through capability of youth, and micro and small Young people trained via Financial
fundraising and Group matching, we raised entrepreneurs in our markets. Through our Education for Youth
$6.5 million for SiB. Our cumulative Financial Education programmes, we

>1,000
fundraising from 2003 to 2016 is trained more than 106,000 youth and
$92.8 million and the total number of 1,020entrepreneurs, including 57 per cent
peopleimpacted is 133.8 million. In 2017, women, in 2016. In 2017, we will explore
SiB will focus on child eye health. how to digitise financial education to further Entrepreneurs trained via Education
the impact of our programmes. for Entrepreneurs

67,611
Our community programmes are an
important part of our Sustainability
Aspirations. In 2017, we will continue to
takeforward our commitments to raise Employee Volunteering days
$100 million for SiB by 2020, reach 600,000
girls through Goal and train 5,000 micro and
$52.3m
Investing
in

small businesses by the end of 2018.

communities

Invested in our communities

Girls reached by Goal from 2006 to 2016 Employee volunteering by theme

0.4% Emergency relief

600,000 2018 (target) 7.8%
Marathons
285,000 2016
29.5%
Health programmes
217,000 2015
25.2%
Environment
146,000 2014

8.7%
Education programmes
28.4%
Community
outreach

8 Standard Chartered Sustainability Summary 2016

 SEEING IS BELIEVING

Through the Seeing is Believing innovation fund, we are searching childrens vision in the classroom. During trials in Kenya in 2003
for the next revolution in eye health care. From 2013 to 2016, the and 2015, 25 teachers screened almost 21,000 children. As a
Innovation Fund has provided grants of more than $2.8 million to result of the screening, more than 900 children were referred for
innovators who are working to eliminate preventable blindness. further testing and follow-up. The findings are being used to
improve the Peek technology and to develop aprogramme to
Recipients include Peek, led by Dr Andrew Bastawrous, which screen an additional 300,000 children from 2016 to 2018.
developed a smart phone app that allows teachers to screen

Seeing is Believing fundraising and people reached

from 2003 to 2016
140 100

100
133.8
111
92.8
90 85
86.3
79.4

65.8

40 70
People reached 2014 2015 2016 2020 (target) Fundraised
million $million

People reached Fundraised

www.sc.com/sustainability 9
 SUSTAINABILITY DATA

Sustainability data
Contributing to sustainable economic growth
Microfinance
2016 2015 2014

Loans extended ($million) 409.9 271.6 318.1

Clean technology
2016 20151 2014

Value of funds provided and facilitated ($million) 800.8 968.0 798.6

1. Data in this table has been restated from 2015

Environmental and social risk management

Employees trained in environmental and social risk management
2016 2015 2014

Employees trained1 118 1,708 2,477

1. Employees targeted for training are those in client-facing roles and relevant support teams. During 2014, a new policy framework was launched, requiring a significant level of training to be
delivered between 2014 and 2015 and thus a one-off increase in training attendance

Equator Principles
Project advisory
Project finance mandates Project-related corporate loans mandates

Cat A1 Cat B2 Cat C3 Cat A Cat B Cat C

Total 2013 9 29 3 4
Total 2014 3 11 1 4 5
Total 2015 4 9 1 0
Total 2016 7 6 2

2016
Sector
Mining 1 N/A
Infrastructure 3 N/A
Oil & Gas 2 N/A
Renewables N/A
Telecoms N/A
Power 2 3 N/A
Other 2 N/A
Region
Greater China 1 1 N/A
North East Asia N/A
South Asia 1 1 N/A
ASEAN N/A
MENAP 3 4 N/A
Africa 2 N/A
Americas N/A
Europe N/A
Designation4
Designated N/A
Non-designated 7 6 N/A
Independent review
Yes 7 6 N/A
No N/A
1. Cat A or Category A are projects with potential significant adverse environmental and social risks and/or impacts that are diverse, irreversible or unprecedented
2. Cat B or Category B are projects with potential limited adverse environmental and social risks and/or impacts that are few in number, generally site-specific, largely reversible and readily
addressed through mitigation measures
3. Cat C or Category C are projects with minimal or no adverse environmental and social risks and/or impacts
4. Designation is split into designated and non-designated countries. Designated countries are deemed by the Equator Principles to have robust environmental and social governance,
legislation systems and institutional capacity designed to protect their people and the natural environment. Non-designated countries are countries that are not found on the list of
designated countries. The list of countries can be found at www.equator-principles.com

10 Standard Chartered Sustainability Summary 2016

Being a responsible company
People

Countries
2016 2015 2014

Global 68 67 71

Workforce profile
Headcount
2016 2015 2014

Global total 86,693 84,076 90,940

of which businesses 43,286 42,036 49,638
of which support services 43,407 42,040 41,302
(Decline)/growth 2,617 (6,864) 4,300
(Decline)/growth percentage 3% (8%) 5%

Location of employees (by region)

2016 2015 2014
% % %

Greater China & North Asia 24 26 27

ASEAN & South Asia 55 52 50
Africa & Middle East 17 18 19
Europe & Americas 4 4 4

Employee attrition
2016 2015 2014
% % %

Employee turnover rate 19.0 21.7 18.5

Employee voluntary turnover rate 14.4 16.7 15.1

Years of service
2016 2015 2014
% % %

0-5 years 60 59 61
5-10 years 21 23 22
> 10 years 19 18 17

Age of employees
2016 2015 2014
% % %

< 30 years 29 29 32
30-50 years 65 65 62
> 50 years 6 6 6

Gender
2016 2015 2014
% % %

Female representation global total 46 47 47

By region:
Greater China & North Asia 63 63 60
ASEAN & South Asia 41 41 42
Africa & Middle East 41 41 41
Europe & Americas 44 44 44
Female management1 25 25 23
Female senior management2 14 12 15
Female Executive and Non-Executive Director 23 23 11

1. Includes Executive Director, Band 1 to 4 2016 data as of 31 December 2016

2. Includes Executive Director, Band 1 to 2

www.sc.com/sustainability 11
 SUSTAINABILITY DATA

Nationalities (aggregate number)

2016 2015 2014

Global 130 135 133

Senior management1 33 32 29

Nationalities (percentage of total workforce)

2016 2015 2014
% % %

Greater China & North Asia 23 25 26

ASEAN & South Asia 54 52 49
Africa & Middle East 15 16 17
Europe & Americas 6 5 5
Others (includes markets with no operations) 2 2 3

Learning
2016 2015 2014

Employees receiving training (%) 95 93 94

High potential employee receiving training (%) 98 91 97
Average number of training days per employee 3.5 3.3 3.2
Average spend on training per employee ($) 677 781 764

Performance and reward

Performance review
2016 2015 2014
% % %

Employees with completed objectives 99 99 100

Employees reviewed and appraised against performance objectives (achievement, values and
behaviour) 99 99 98

Staff cost
2016 2015 2014

Total staff costs ($million) 6,303 7,119 6,788

Discretionary incentive pool ($million) 1,039 993 1,098

Absenteeism
2016 2015 2014
% % %

Sick leave absence/days lost 0.9 0.8 0.8

Employees who have taken sick leave 43.4 42.7 37.0

1. Includes Executive Director, Band 1 to 2 2016 data as of 31 December 2016

Financial crime prevention

2016 2015
% %

Staff completing anti-money laundering (AML) e-learning 97.7 92.5

Staff completing anti-bribery and corruption (ABC) e-learning 97.9 96.0
Staff completing sanctions e-learning1 97.9

1. A dedicated e-learning on sanctions was developed and launched during 2016, replacing the sanctions content previously integrated into the AML training

12 Standard Chartered Sustainability Summary 2016

Environment
2016 2015 2014

Measured Scaled-up Measured Scaled-up Measured Scaled-up

Offices reporting 189 190 201

Net internal area of occupied property (m2) 840,510 1,237,043 846,480 1,261,320 891,338 1,308,959
Green lease clause inclusion1 (%) 71 67
Occupied net internal area where data is collected (%) 72 73 75
Full-time employees (FTE) 58,699 86,693 58,528 84,076 78,216 90,940
Annual operating income from 1 October to 30 September ($m) 12,515 17,566 18,105
Greenhouse gas emissions absolute (tonnes CO2eq/year)
Scope 1 emissions (combustion of fuels) 6,312 13,562 8,865 16,904 11,307 20,144
Scope 2 emissions (purchased electricity) 136,570 186,553 132,030 184,912 140,825 192,403
Scope 1 & 2 emissions 142,882 200,115 140,895 201,816 152,132 212,547
Scope 3 emissions without distance uplift (air travel) 49,393 52,056 54,519 54,519 54,216 55,296
Scope 3 emissions with distance uplift (air travel) 53,839 56,741 59,426 59,426 59,095 60,273
Scope 1, 2 & 3 emissions 192,275 252,171 195,414 256,335 206,348 267,843
Scope 3 emissions (Global Data Centre)2 22,653 19,339
Greenhouse gas emissions intensity
Scope 1 & 2 emissions/m2 (kg CO2eq/m2/year) 170 162 166 160 171 162
Scope 1 & 2 emissions/FTE (tonnes CO2eq/FTE/year) 2.43 2.31 2.41 2.40 1.95 2.34
Scope 3 emissions/FTE without distance uplift (tonnes CO2eq/FTE/year) 0.57 0.60 0.64 0.65 0.54 0.54
Scope 3 emissions/FTE with distance uplift (tonnes CO2eq/FTE/year) 0.62 0.65 0.69 0.71 0.58 0.58
Scope 1, 2 & 3 emissions/m (kg CO2eq/m /year)
2 2
229 204 231 203 232 205
Scope 1, 2 & 3 emissions/FTE (tonnes CO2eq/FTE/year) 3.28 2.91 3.34 3.05 2.64 2.95
Scope 1 & 2 emissions/$m operating income (tonnes CO2eq/$m/year) 15.99 11.49 11.74
Scope 1, 2 & 3 emissions/$m operating income (tonnes CO2eq/$m/year) 20.15 14.59 14.79
Environmental resource efficiency
Energy
Indirect non-renewable energy consumption3 (GWh/year) 185 245 201 284 215 298
Indirect renewable energy consumption (GWh/year) 4
23 20 14 13 8 8
Direct non-renewable energy consumption5 (GWh/year) 26 47 36 68 46 86
Direct renewable energy consumption6 (GWh/year)
On-site renewable energy consumption (MWh/year) 7
247 247 276 276 115 115
Energy consumption8 (GWh/year) 234 312 252 365 287 405
Energy consumption/FTE (kWh/FTE/year) 3,986 3,599 4,306 4,341 3,669 4,453
Energy consumption/m2 (kWh/m2/year) 278 252 298 289 322 309
Water
Water consumption (ML/year) 917 1,181 793 1,037 814 1,191
Water consumption/FTE (m3/FTE/year) 16 14 14 12 10 13
Water consumption/m (kL/m /year)
2 2
1.09 0.95 0.94 0.82 1.03 0.91
Paper
Print paper consumption (ktonnes/year) 0.74 1.14 1.04 1.50 1.51 1.75
Print paper consumption/FTE (kg/FTE/year) 12.61 13.15 17.70 17.70 19.25 19.25
Waste
Waste (ktonnes/year) 5 6.4 5.2 6.6 5.9 7.2
Waste/FTE (kg/FTE/year) 85 74 89 79 75 79
Waste reused or recycled (%) 38 38 27 27 28 28
Retired IT equipment reused or recycled (ktonnes/year)9 0.15 0.23 0.19 0.29 0.16 0.28

1. Percentage of green lease clause inclusion in all new and renewed leases within the reporting year, please refer to the eco efficiency criteria for more information
2. Scope 3 emissions calculated from total energy consumption from our outsourced global data centres
3. Indirect non-renewable energy refers to purchased electricity from non-renewable sources
4. Indirect renewable energy refers to purchased electricity from off-site renewable sources
5. Direct non-renewable energy refers to the gross calorific values of fuels consumed on-site
6. Direct renewable energy refers to the gross calorific values of renewable fuels consumed on-site
7. On-site renewable energy refers to renewable energy generated and consumed on-site
8. The 2014 measured energy total of 287 GWh includes an estimated 18 GWh of energy for locations where invoices were not available at the reporting date
9. Data restated from 2015

www.sc.com/sustainability 13
 SUSTAINABILITY DATA

Additional notes on environment data

The emissions within our inventory correspond to a reporting period of 1 October 2015 to 30 September 2016. This is to allow sufficient time for
independent assurance to be gained prior to the publication of results. Accordingly, the operating income used in this inventory corresponds to
the same period rather than the calendar year used in financial reporting. This is consistent with international carbon reporting practice.
Measured data is collected from Global Environment Management System (GEMS) properties, defined as all properties that are over 10,000
square feet for energy and water. For paper and business travel, it is defined per full-time employee.
Scaled-up data is an extrapolation made from measured data to account for 100 per cent of the Groups occupied property footprint for energy
and water. For paper and business travel, it is defined per full-time employee (as at the end of the reporting period).
Carbon abatement benefit from indirect renewable energy is not taken into account.
Total energy use is normalised to reflect periods of vacancy in certain sites during the reporting period.
Net internal areas used for water use intensity do not include sites that have reported zero water consumption in demised areas.
Warehouses, empty land, car parks, unoccupied sites for business continuity purposes, residential properties, space occupied by automated
teller machines, vaults and space sub-let to tenants are excluded from this extrapolation.
Scope 3 emissions are drawn from reliable data collected from 20 countries, based on seating class and distance flown.
As we operate largely outside of the UK, all flights domestic or international with flight distance of less than 463km, labelled by the Department for
Business, Energy and Industrial Strategy (DBEIS) as domestic flights, have been classified as short haul. All flights with distance flown ranging
from 463 to 1,108km, labelled by DBEIS as short haul have been classified as medium haul.

The Carbon Trust is our independent third-party assurance provider for Greenhouse Gas (GHG) emissions. In 2016, our measured Scope 1
and Scope 2 emissions were assured by The Carbon Trust, ensuring the accuracy and credibility of our reporting. For additional information,
review the Independent Assurance Report on www.sc.com/EnvironmentalAssurance.

Investing in communities
Community expenditure
2016 2015 2014
$million $million $million

Cash contributions 20.8 24.5 25.2

Employee time (non-cash item) 17.3 20.0 23.6
Gifts in Kind (non-cash item)1 0.1 0.1
Management costs 4.7 5.5 5.8
Total (direct investment by the Group) 42.8 50.1 54.7

Leverage2 9.5 10.2 9.5

Total (incl. leverage)3 52.3 60.3 64.2
Percentage of prior year operating profit (PYOP) 1.42 1.06

1. Gifts in Kind comprises all non-monetary donations

2. Leverage data relates to the proceeds from staff and other fundraising activity
3. This metric is not meaningful based on 2015 operating profit

14 Standard Chartered Sustainability Summary 2016

 CARBON TRUST ASSURANCE STATEMENT

Carbon Trust assurance

statement
Carbon Trust Certification Ltd Assurance Statement assurance conclusion based on the work undertaken and the evidence
Relating to Standard Chartered Plcs Greenhouse Gas obtained.
Emissions Sources Claims 2016
Assurance standards applied
Terms of engagement We performed our work in accordance with CTCs assurance
Carbon Trust Certification Limited (CTC) was commissioned by methodology based on ISO 14064-3:2006.
Standard Chartered PLC to provide an independent, limited level
Our assurance activities
ofassurance on the following Selected Information:
Our objective was to assess whether the Selected Information
Scope 1 emissions (combustion of fuels); and isreported in accordance with the principles of completeness,
comparability and accuracy. We planned and performed our work
Scope 2 emissions (purchased electricity, heat and cooling) toobtain all the information and explanations that we believe were
The Selected Information is presented within the Environment Table necessary to provide a basis for our assurance conclusions.
onStandard Chartereds Sustainability Summary 2016. We have not
Considering the level of assurance and our assessment of the risk of
performed any work, and do not express any conclusion, over any
material misstatement of the Selected Information, whether due to
other information that may be included in Standard Chartereds
fraud or error, our work included, but was not restricted to:
Sustainability Summary 2016 or on Standard Chartereds website for
the current year or for the previous periods unless otherwise indicated. Assessing the appropriateness of the Reporting Criteria for the
Selected Information;
Scope
This engagement covers the verification of emissions from Conducting interviews with Standard Chartered PLC management
anthropogenic sources of greenhouse gases included within the toobtain an understanding of the key processes, systems, controls
organisations boundary. and related documentation in place over the preparation of the
Selected Information;
Organisational boundary used: All Global Environmental
Management System (GEMS) properties Carrying out site visit(s);
Control approach: Operational control Performing analytical reviews and detailed sampling of the Selected
Information; and
Reporting period: 01 October 2015 30 September 2016
Exclusions: Fugitive emissions Reading the information that will be transposed into the Standard
Chartereds Sustainability Summary 2016. The final version of this
Our conclusion document and the narrative accompanying the Selected Information
Based on the work we have undertaken and the evidence provided by in the Sustainability Summary 2016 will be reviewed before
Standard Chartered PLC, nothing has come to our attention that leads publication with regard to the Reporting Criteria, and for consistency
us to believe that the Selected Information has not been properly with our findings.
prepared, in all material respects, in accordance with the Reporting
Inherent limitations
Criteria.
The accuracy and completeness of the Selected Information is subject
Scope 1 GHG emissions: 6,312 tCO2e to inherent limitations given their nature and methods for determining,
calculating and estimating such data. As such, this Assurance
Scope 2 GHG emissions: 136,570 tCO2e
Statement should be read in connection with Eco Efficiency Reporting
This conclusion shall be read in the context of the remainder of this Criteria 2016.
Assurance Statement, in particular the inherent limitations explained
CTCs competence and independence
below and this reports intended use.
CTC ensures the selection of appropriately qualified individuals based
Reporting criteria on their qualifications, training and experience. The outcome of all
The Reporting Criteria used by the Standard Chartered PLC is the verification and certification assessments is then internally reviewed
EcoEfficiency Reporting Criteria 2016. The Selected Information bysenior management to ensure that the approach is rigorous and
shallbe read together with the Reporting Criteria. transparent.
Management Responsibility
The management of Standard Chartered PLC is responsible for:

Designing, implementing and maintaining internal controls relevant Morgan Jones, Associate Director Certification
tothe preparation and presentation of the Selected Information that
is free from material misstatement, whether due to fraud or error;

Selecting and/or developing objective Reporting Criteria;

Measuring and reporting the Selected Information in accordance
with the Reporting Criteria; and
Carbon Trust Certification Ltd, London
The contents and statements contained within the Report and the Email: info@carbontrust.com
Reporting Criteria.
This assurance report is made solely to Standard Chartered PLC in accordance with the
Our responsibilities terms of the engagement contract between us. Those terms permit disclosure to other
parties, solely for the purpose of Standard Chartered PLC showing that it has obtained an
Our responsibility is to plan and perform our work to obtain and provide independent assurance report in connection with the Selected Information. We have not
limited assurance on whether the Selected Information has been considered the interest of any other party in the Selected Information. To the fullest extent
prepared in accordance with the reporting criteria and to report to permitted by law, we accept no responsibility and deny any liability to any other party other
than Standard Chartered PLC for our work, for this assurance report or for the conclusions
Standard Chartered PLC in the form of an independent limited wehave reached.

www.sc.com/sustainability 15
 SUSTAINABILITY ASPIRATIONS

Sustainability Aspirations
Our Aspirations build on our three sustainability priorities with measurable targets to demonstrate how we are achieving sustainable
outcomes across our business. These also allow us to measure our contribution to the UN Sustainable Development Goals.

Aspiration Target Timeline

Pillar 1: Contributing to sustainable economic growth Well work with our clients to:

Infrastructure Everyone should have access to safe, reliable and affordable Provide advisory, financing, debt Jan 2017 Dec 2019
power and infrastructure which transforms lives and strengthens economies structuring services and policy (infrastructure)
advice for $25 billion of Jan 2016 Dec 2020
infrastructure projects, including (clean technology)
$4 billion toward clean
technology

Climate Climate change is one of todays greatest challenges and addressing Introduce criteria to assess May 2016 Dec 2017
it is essential to promote sustainable economic growth alignment to a 1.5 degree climate
scenario for energy sector clients
and transactions
Expand this climate assessment Jan 2018 Dec 2018
criteria to other high-emitting
sectors

Entrepreneurs Entrepreneurs are the heart of local economies, creating jobs Provide $6 billion to Business Jan 2017 Dec 2019
and empowering people Banking clients
Grow our lending to smaller Jan 2017 Dec 2019
business clients in our
Commercial Bank by 20%,
asmeasured by assets

Digital Everyone should have access to digital banking products enabling Continue to provide last-mile Jan 2017 Dec 2019
safe, efficient and inclusive banking payments and collections to
clients in our footprint through
ourStraight2Bank wallet

Commerce Trade creates jobs and contributes to economies by enabling Bank 8,000 of our clients Jan 2017 Dec 2020
people to connect across borders international and domestic
networks of suppliers and buyers
through banking the ecosystem
programmes

Impact and sustainable finance Innovative financial products and Provide $1 billion of financing Jan 2016 Dec 2020
partnerships can help us solve global development challenges and improve tomicrofinance institutions to
the lives of millions in our markets extend access to finance
Facilitate opportunities for our Jan 2016 Dec 2020
Private Bank clients to invest
inimpact investing funds in
ourmarkets
Continue to promote blended Jan 2016 Dec 2020
finance capabilities

16 Standard Chartered Sustainability Summary 2016

Aspiration Target Timeline

Pillar 2: Being a responsible company We will:

People Our people are our greatest asset, and our diversity drives our Increase gender representation: Jan 2013 Dec 2017
business success 25% women at board level
30% women in senior roles
(bands 1-4)
Flexible working: Sept 2016 Dec 2020
Apply flexible working policy
globally
Parental leave: Sept 2016 Dec 2017
Increase the minimum paid
parental leave across all of our
markets to 20 weeks for the
primary care giver and two weeks
for the spouse or civil partner

Environment Reducing our own impact on the environment will protect our Reduce annual energy use by Jan 2008 Dec 2019
planet for the benefit of our communities 35% to 230 kWh/m2/year in our
tropical climate locations (80% of
portfolio)
Reduce annual energy use by Jan 2008 Dec 2019
31% to 275 kWh/m2/year in our
temperate climate locations (20%
of portfolio)
Reduce our annual water use by Jan 2008 Dec 2019
72% to 0.5 kL/m2/year
Reduce annual office paper use Jan 2012 Dec 2020
by 57% to 10 kg/FTE/year

Conduct Good conduct and high ethical standards are essential in achieving Implement a conduct Jan 2017 Dec 2017
fair outcomes for our clients management framework that
ensures all staff are able to
identify, control and govern
conduct related risk

Financial Crime Compliance Financial crime has serious social and All eligible Bank staff to complete Ongoing
economic consequences, harming individuals and communities relevant ABC, AML and sanctions
training with less than 2%
overdue
Deliver at least 10 correspondent Jan 2017 Dec 2017
banking academies in 2017

Pillar 3: Investing in communities

Community Engagement Health and education are vital for thriving and Invest 0.75% of prior year Jan 2006 Dec 2020
prosperous communities operating profit in our
communities
Raise $100 million to tackle Jan 2003 Dec 2020
avoidable blindness
Empower 600,000 girls through Jan 2006 Dec 2018
education and sport
Educate 5,000 micro and small Jan 2013 Dec 2018
businesses, with 20% women-
owned or led

www.sc.com/sustainability 17
Further information
Our online resources provide further
information to support this document.

Annual Report
For a full review of our performance
during 2016, visit
sc.com/annual-report/2016

Sustainability approach
Our sustainability pages contain
information on our approach and
progress over time, visit
sc.com/en/sustainability

Position Statements
For details of our environmental and
social standards and how we apply
these in our work with clients, visit
sc.com/PositionStatements

Conduct framework
For further information on our conduct
framework, including our Group-wide
Code of Conduct, visit
sc.com/CodeofConduct

Tax reporting
For complete country-by-country
tax reporting, visit
sc.com/cbcr

Included in

Contact us
If you have any comments or questions
about the information in this report,
you can contact us at
sustainability.feedback@sc.com