Shiva Resume
Shiva Resume
Shiva Resume
Y.SHIVA KUMAR
S/o G. YUVARAJ
NO: 216/64 PERUMAL KOIL STREET,
ALAPPAKKAM, PORUR
CHENNAI - 600110,
TAMIL NADU Mobile No: +919884583870
Alternate no: +919840444216
E-mail: siva_kumar_siva@yahoo.com
Certified: CCNA, CCNP Routing.
CISCO ID: CSCO11866585.
JNCIA-JUNOS, JNCIS-SP,JNCIP-SP.
JUNIPER ID: JPR198071.
OBJECTIVE:
To be a part of a progressive firm offering opportunity for career advancement and Professional
growth and which will help me gain sufficient knowledge
PROFESSIONAL EXPERIENCE:
Working in Tata communications for MPLS, Cloud solution Validation, Testing, and certification.
Responsibilities:
Building up Infra for SDWAN software initialization and testing the connectivity between Versa
Director, Vera Analytics, Versa Controller and CPE are communicating.
Creating templates in Versa Director to onboard the CPE to TCL infrastructure via Zero touch
provisioning.
Testing and Validating SDWAN features are working as per standards and reporting a bug,
unexpected behavior to Vendor to fix the issue.
Testing the SDWAN solution based on the Customer requirement.
Providing Knowledge transfers for SDWAN setup and features based on the team needs.
Tested CPE performance testing for Control plane, Data plane, and document the same.
Working on Dell client project for CBM- interop team for testing the Dell L2/L3 devices and Storage
testing.
Responsibilities:
Performing manual testing for L2 and L3 features supported by Dell and Force10 devices.
Testing the Dell and Force10 with the interhop devices like Cisco Nexus, Catalyst switch, Arista
and Juniper switches and routers to check the feature supported by Dell are working without any
issues.
Indentify the bug observed in Dell,Forceten devices and filing PR to fix the bug in timly manner.
Executed Automation test cases for L2 and L3 funtionality with four node toplogies connecting
Dell, Force10 devices and interhop devices like Cisco Nexus, Catalyst switch and collected Pass
log for the same
Performing FC/FCOE testing with Dell Power Edge RU and Blade server connected to Dell and
Force10 device to check performance of the CNA cards supported by Dell and interhop
funtiontinaly with Cisco,Brocade, Storage devices like Dell Sc8000 compellent, EMC2 and
Netapp.
Performing Link partner testing for Force10 devices with interhop devices to check Auto
negatation and basic traffic passing between the links without any errors.
Building Complex topologies connecting Dell, Force10 and interhop devices which is required to
execute the test cases.
Updating the test cases with the result generated from testing.
3. I.T analyst: Tata Consultancy Services, Chennai, April 2014 -- October 2014
TCS is a leading IT company, offering a comprehensive range of services to clients across the world.
Responsibilities:
Configuring and troubleshooting in the switches, Wireless, load balancers and routers
Network has around 5000+ network devices including routers, switches.
Handling the incidents and change requests and providing RCA within the agreed SLA
Supporting the WAN & LAN environment in the network.
Coordination with the vendors for the hardware and WAN link issues.
Responsibilities:
Handled Maintenance Windows and Secure Meetings to solve critical issues for major ISPs
and leading IT giants.
Replicate and test customers scenario in a lab environment to prove its working concepts
with workarounds. If any bug identified during the testing, escalate to the next level with
detailed analysis on the findings.
Maintaining timely updates to the customers on the progress of all technical cases.
Identification of bugs in the Junos Code in Production environment and escalate to the
appropriate team.
Perform stress testing to identify the behaviours and throughput of various Juniper Hardwares
using Traffic Generators like IXIA.
Root cause analysis of a failure scenario by collecting and analysing the logs.
Provide technical assistance and solve critical issues as per the SLAs.
Hardware Support:
Juniper M, Mx and T series routers:
(M7i, M10i, M40e, M120, M320, MX80, MX240, MX480, MX960, T640 and T1600)
Responsibilities:
Operational
100% of the incident calls to be responded and resolved within SLA
Maintaining the network uptime as per the customer SLA
Adherence to ITIL V3 process compliance and ISMS (Security policy)
Preparation of MIS , Availability and Capacity & Bandwidth reports on time
To give inputs on repeat incidents to the PM team by repeat call analysis
To follow site specific escalation matrix - Timely escalations to the next level
Suggesting Service Improvement Plans (SIP) to the customer
Technical
Proactively monitoring the network Links and devices in terms of performance and other
parameters
Vendor Management with Network / Link Service providers as per the organization process
defined
Carrying out link re-routing as per defined process whenever required
Ensuring Weekly / Monthly Alert Drill for all the Network devices in the tool HP Open View for
health checkup of the network devices
Preparation of Standard Operating Procedures i.e. SOPs
Troubleshooting and problem resolution of elusive customer network difficulties
Hardening the CISCO & Nortel devices as per the AUDIT recommendations given from the
customer
Ensuring Weekly Backup of all the network devices and their success rate as 100%, Restoration
drill of the backup for every three months
Implementing SNMP, Configuring NTP, SYSLOG, Radius and other basic configuration for new
devices to add them in network monitoring
Implementing traffic filters using Standard & Extended access-lists and Routes to restrict / allow
the necessary access
Network devices both Cisco and Nortel - IOS up gradation, their latest software up gradation
activities
Creation of VLANs, Tagging ports to a particular VLAN i.e. VLAN Membership based on the
onsite engineer request
Processing port enabling, Static IP assignment as per the request
Maintaining the network devices Inventory details updated
Maintaining the VLAN Database details and IP Addressing details updated
Drawing Network Diagrams for each and every site using MS Visio & keeping them updated
Preparation of Knowledge Base Articles (KBase) for further reference and assistance.
Responsibilities:
Configuring Cisco Router and Cisco Switch for connecting new CBI branches in Core Banking
Solution (CBS).
Monitoring all the CBS Leased line and ISDN connections of all the Central Bank of India
branches connected to Chennai NAP.
Backup Configuration and IOS of networking devices on frequent basis.
Troubleshooting the Cisco 3700, 1800, and 1700 Series Routers & Cisco 3550, 2950 switches.
EDUCATIONAL PROFILE
TECHNICAL SKILLS:
Switching Technologies: VLAN, VTP, Spanning Tree, RSTP, PVSTP+, HSRP and Port
Security.
Designing LANs for small and medium scale business using VLANs for segmentation of
Networks.
Strong understanding of VTP Trunking protocols.
Configuration of different Spanning-trees (RSTP, PVSTP, 802.1s etc) to eliminate the
switching loops in the network to maintain efficiency and Network Outages.
Implementation of EtherChannels/Aggregation to maintain resiliency, fast convergence
and Load balancing.
Implementation of Additional facilities to improve the convergence time and security of
the network using portfast, root guards, bpduguards, uplinkfast and backbonefast.
Configuration of HSRP and VRRP for Redundancy and Loadbalancing.
Implementation of DHCP.
Bridge Domain concepts.
Operating Systems : Windows XP, Windows Server 2003 professional, Red hat Linux.
Languages : C, C++, C#. NET
Web Application : ASP.NET
AREAS OF INTEREST:
Remote Infrastructure Management, Networking, Linux.
CO-CURRICULAR ACTIVITIES:
INPLANT TRAINING:
Undergone implant Training in Prasar Bharati, Doordharshan Kendra, at Chennai.
CORPORATE TRAINING:
Completed 12 weeks formal training of Remote Infrastructure Management and secured appropriate
Certification with grade in CMC Ltd.
PERSONAL PROFILE:
Name - Y.SHIVA KUMAR
Date of Birth - 21-01-1986.
Fathers name - G. YUVARAJ
Languages Known - English and TAMIL
Permanent Address - s/o. G. YUVARAJ,
NO: 216/64 PERUMAL KOIL STREET,
ALAPPAKKAM, PORUR
CHENNAI 600116
Phone No - 919884583870
Email - siva_kumar_siva@yahoo.com
DECLARATION:
I hereby declare that the information furnished above is true to the best of my knowledge.
Sincerely by
Y. Shiva Kumar
(Y.SHIVA KUMAR)