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X Po Logistics Case Study V 2

XPO Logistics implemented a health and wellbeing program at its Asos site in Grimethorpe, UK to address high sickness levels and low retention rates. The program included appointing an occupational health nurse, a staff member to coordinate engagement activities, and establishing a steering group to develop the program. A health needs assessment identified priorities and activities employees were interested in. Over two years, many initiatives were introduced, such as training managers, improved communication, reward schemes, occupational health support, and health promotions. As a result, sickness absence reduced from 10% to 5%, employee engagement improved 50% annually, and attrition rates fell 50% annually. In 2015, Asos achieved the national Workplace Wellbeing Charter award for

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163 views2 pages

X Po Logistics Case Study V 2

XPO Logistics implemented a health and wellbeing program at its Asos site in Grimethorpe, UK to address high sickness levels and low retention rates. The program included appointing an occupational health nurse, a staff member to coordinate engagement activities, and establishing a steering group to develop the program. A health needs assessment identified priorities and activities employees were interested in. Over two years, many initiatives were introduced, such as training managers, improved communication, reward schemes, occupational health support, and health promotions. As a result, sickness absence reduced from 10% to 5%, employee engagement improved 50% annually, and attrition rates fell 50% annually. In 2015, Asos achieved the national Workplace Wellbeing Charter award for

Uploaded by

morad8torqui
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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WORKPLACE HEALTH CASE STUDY

Background

XPO Logistics (Asos Site) is based in the east of the Borough at Parks Springs Grimethorpe.
Grimethorpe is based in one of the most deprived areas of Barnsley, an area that was
economically dependant on the mining industry resulting in high levels of unemployment
when the mines closed.

XPO Logistics (Asos Site) is the largest private sector employer in the South Yorkshire region
employing in excess of 4000 colleagues on site.

What has been the impact of introducing a health and wellbeing programme?

Introducing a health and wellbeing programme and achieving the National Charter has
allowed Asos to build on its absence, attrition and engagement plans and offer more as an
employer.

Sickness absence has reduced from 10% in 2013/14 to 5% in 2014/15.

Employee engagement has improved on site by 50% year on year and is the main focus
across the site and off site.

Attrition rates continue to fall in line with expectation and are tracking approx 50%
improvement year on year.

Why did XPO Logistics implement a health and wellbeing programme?

XPO Logistics wanted to play a key role in enhancing employee health and wellbeing.
Sickness levels were high and retention rates low which needed to be addressed. XPO
Logistics recognised the business benefits of investing in the health and wellbeing of their
staff and decided to implement a health and wellbeing programme to improve staff morale
and provide a healthier workplace.

What action did XPO Logistics take?

Sickness absence levels were high and employee engagement low. An Occupational Health
Nurse was appointed to support the management of sickness absence. A member of staff
was seconded as an engagement co-ordinator to look at ways of engaging with staff.
XPO Logistics used the framework of the local workplace health award scheme to develop
their health and wellbeing programme. Due to the size of the organisation a steering group
was set up that met weekly to progress the implementation of the programme.

A health needs assessment was undertaken with a random sample of staff to establish
priorities but also to find out what health promotion activities employees would be
interested in engaging in.

Over the last two years a plethora of measures have been introduced to improve employee
health and wellbeing, through a comprehensive training programme for managers,
increased communication and consultation with employees, reward schemes and incentives
(such as employees being given annual leave on their birthday), occupational health support
and a range of health promotion activities to encourage employees to look after their own
health and wellbeing. Some of the healthy workplace promotions included flu jabs, free
fruit, occupational health drop in sessions, on site physiotherapist, diabetes clinics and
sexual health promotions. Some of the physical activities supported within the community
were cycling events, football tournaments, runs and walks.

This has culminated with Asos achieving The Workplace Wellbeing Charter National award
for England in October 2015 achieving excellence in 6 out of 8 of the subject areas.

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