Marketing Plan For KIA
Marketing Plan For KIA
Marketing Plan For KIA
https://www.linkedin.com/pulse/marketing-plan-kia-sanjay-ghosh
Objectives
Range of Motors
KIA manufactures a whole range of cars to suit all age and budget
groups. For example: KIA manufactures Picanto with a starting price of
8,545 (kia.co.uk, 2016) to New KIA Sorento at 28,795 (kia.co.uk,
2016). The car ranges from Estates to SUV, sports and luxury models.
Absolutica
Situational Analysis
The 5 Cs of Absolutica
Company
Image in the Market: With a best value award in hand, I shall consider
Absolutica to be in a leading position when launched in the American
market.
Collaborators
Customers
Climate
Strengths
KIA motors has presence over 150 countries and has strong hold in
the US and South Korea market.
It now appears in top 100 Interbrand listed companies
(interbrand.com).
One of the biggest strength of KIA motors is the 7-year warranty.
KIA fulfils CSR in three fronts social contributions, sustainable
operations and business ethics, under the leadership of the
enterprise-wide Social Responsibility council (pr.kia.com).
Weakness
Opportunities
The SWOT analysis forms an internal part of audit. (Jacka, 2015) regard
the internal audit department can better articulate that value through the
development of a value proposition. (Wimoonard et al, 2015) have
discussed internal audit as an operational control tool.
I feel the SWOT analysis for Absolutica, crosses the strength and threats
cell. KIA has managed to have a global operation, 168 countries, the
strength is now a threat from fierce competition.
The after sales-service and low prices are the major strong points of
KIA, but by doing so, it has deterred the high end customers and can
turn this into an opportunity as soon as possible.
Marketing Research
Marketing research takes the immediate condition of the market and
provides information of customers likes and reaction to the product,
price, distribution and promotion (Jobber & Chadwick, 2013).
KIA has been targeting budget customers with its outstanding service
and quality. It felt the necessity of expanding its wings and through ad
hoc research, retail audits, consumer panel and website analysis by
asking customers preferences and intentions, it felt the need to expand
into the luxury car market. This research helped shape market strategy,
understand the potential of the market by putting it into action,
understanding the outcome and utilising the results (Pettit, 2008).
Marketing Plan
Segmentation of Absolutica
Press & Simms (2010) define market segmentation as accessible,
measureable, actionable and substantial. (Jobber & Chadwick, 2013)
definition of market segmentation is that of identifying individuals and
organizations with similar characteristics with significant implications
for the determination of marketing strategy.
Based on the research I would propose to divide the market into three
segments.
The brand Absolutica will stand out and differentiate with other brands.
It shall bear the 4-cs of successful positioning; clarity, consistent,
credibility and competitive (Jobber & Chadwick, 2013).
Clarity as in the brand will go with the slogan of Drive with Comfort
and Luxury. The target markets are currently countries with high Kia
sales, USA and South Korea.
Absolutica will maintain its consistency. The quality and specially after
sales service will not be compromised. Kia has a 7-year warranty and
will continue to provide this to Absolutica brand. Although The Power
to Surprise slogan will be replaced by the current slogan to go with the
brand.
The brand will be competitive in terms of pricing. Absolutica has
everything to offer in terms of modern cars, yet with good price and 7-
year warranty. This will help Absolutica stand out.
The credibility of the brand will grow over time as customers will realise
it is indeed a car for comfort and luxury.
Positioning of Absolutica
One of the first steps to position strategy for Absolutica is to get the
credibility and make an impact on customers memory. I would
recommend to follow six stages;
Auto / Trade Shows: - Special Guest passes will be sent to current KIA
customers, customers who express interest in Absolutica and other high
end users to get a look and test drive the car.
Absolutica as a brand will also have work policies and not make any
discrimination. It will position itself at the workplace and ensure it is
LGBT friendly. An inclusion programme will be placed effectively.
Diversity will be a work culture. As it intends to launch the brand, it will
work internally with all the employees and business partners to ensure it
understands the brand and manufactures accordingly. Internal
recognition of the brand is essential as it expects employees and B2B
employees to speak about the brand with their friends and family and
create a propaganda in social networking sites.
Product
Price
The conditions to use the low price strategy is to penetrate the market
and mark the dominance over time. KIA has built a reputation of more
budget cars targeting middle-class customers. Based on this fact, I would
not suggest to charge high prices, as customers will not favour the
product and will compare Absolutica with its high end successful
competitors. Low prices will also increase the sales output, thereby
gaining market confidence, lift the barrier to entry the market and KIA
can work with the idea of making money later.
Value to the Customer: Customer must definitely get value for the price
paid for the product. I would propose experimentation and economic
value to the customer analysis. For example: Absolutica can start by
charging low prices for first 50 customers in a particular region or
sponsor a car for a reputed charity, run competitions to allow customers
to drive and experience the product. KIA with its headquarters in South
Korea and years of experience can produce economic value to the
customer thereby giving customers more benefit from the product. KIA
already has a 7-year warranty in place. This can be added with low cost
on fuel, high end features at low cost, strong body, etc.
Promotion
Tools: Tools used to promote Absolutica will be mass, direct and digital.
For example: Billboards, advertisements, sales promotions at launch are
some of the mass communications that will be used. Direct
communication can be done at exhibitions, sending invitations to current
KIA customers, informing customers about launch of Absolutica when
passing through showroom. Digital Communication is the newest and
most effective way of communicating with customers. Twitter chats,
Facebook sponsored advertisement and pages, websites, emails form
part of digital communication.
Place
channel. This will help the customers to approach the dealer, test drive
the car, get their queries answered and make the purchase. I believe this
channel will reconcile the need of dealer and consumer, improve
efficiency and accessibility, Jobber & Chadwick (2013). The Channel
strategy would be on market factors, exclusive distribution and
Franchising.
Market Factor: As Absolutica is a KIA brand, buyer will prefer to get
the best knowledge and information through their dealer. As the dealer
will specialise on KIA models and exclusively on Absolutica, spare parts
and after sales service will also be provided to the customers.
All this definitely creates effectiveness of the product. The success can
be measured through social media, enquiries for the product, purchase
and demand of the product. The critics and reviews will also form a
good source to measure the success of the product.
Competitive Advantage
Although, KIA has been in the market, Absolutica, is a new type of high
end product and shall make entry into the market. Absolutica will add,
that extra value to establish competitive advantage (Jobber et al, 2013).
It will outperform its competitors by ensuring the bargaining power over
suppliers and buyers, the threats of substitutes and new entrants (Prasad,
2011), by developing competitors analysis and using the hands on
experience.
Bargaining Power with Suppliers and buyers: Absolutica will use KIAs
years of reputation to bargain with its suppliers. Absolutica shall bargain
with its customers based on its strengths. Some of the strengths being;
winner of best value in America award, 7-year warranty, state of art
luxury car at an affordable price and after sales service.
Although, such claims are impressive and does create a desire to possess
high speed cars, it is also leading to increased accidents. (swov.nl, 2012)
have discussed the relation between speed and crashes. The author has
discussed of speed playing an important role in crashes as compared to
other factors.
Why do drivers speed? Being on the driver speed with high performance
car, drivers usually have the urge to feel the power of the car. It is easy
to get tempted to check the performance and capability of the vehicle.
(Richter et al, 2016) have highlighted of how over-taking leads to
serious accidents. Drivers over-take as they have the speed in the car.
Young drivers contribute towards the increased statistics of accidents.
(Curry et al, 2014) have portrayed the behaviour of young driver leading
to accidents. I believe, young drivers are lured by the speed innovation
and the marketing and sales approaches used to lure them.
My argument is although, innovation is good and leads to growth, car
manufacturers should be more responsible in creating awareness among
drivers. Government round the globe have taken the responsibility and
run campaigns and speed awareness courses to tackle the issue. Greater
Manchester (drivesafe.org.uk, 2014) run campaign to educate, train,
publicise and enforce the people to drive safely. (drive-safely.net, 2016)
gives tips on driving safely and other things related to traffic and
weather conditions.
Care has to be taken not to take the innovation for granted, but consider
it as a boom. Manufacturers should take the responsibility of being
ethical with business practice and create awareness along with ethical
sales.
References
A feast for the senses 2016, Businesstoday, 208, pp. 1-5, Business
Source Complete, EBSCOhost, viewed 4 July 2016.
http://www.kiamedia.com/us/en/media/pressreleases/5322/kia-motors-
america-posts-all-time-sales-and-market-share-records-in-year-filled-
with-historic-achievements
http://www.kia-world.net/hyundai-kia-market-share-tops-6-in-us-
overtakes-nissan/
http://www.reuters.com/article/us-russia-autos-kia-motors-
idUSKCN0WD188
http://www.business-standard.com/article/news-cd/hyundai-could-share-
new-plant-in-india-with-kia-116052401032_1.html
http://content.usatoday.com/communities/driveon/post/2012/06/kia-
luxury-cars/1#.V1RtAo-cFuk
http://www.autoblog.com/2015/01/28/kia-k900-price-drop-slow-sales/
http://www.oxforddictionaries.com/definition/english/innovation
http://www.autoalliance.org/index.cfm?furl=auto-innovation accessed
on 28th of June 2016
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