La Consolacion College Tanauan

A Mabini Avenue, Tanauan City, Batangas

SCHOOL OF INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT

I. VISION

The LCCT School of International Hospitality and Tourism Management (SIHTM) envisions itself as the leading Augustinian academic institution for
the development of Management careers in hotel, food and beverage services and tourism sectors and the prime educational powerhouse that
prepares world-class hospitality and tourism professionals.

II. MISSION
To realize this vision, the SIHTM will deliver enriched curricular programs and provide state-of-the art facilities and innovative instruction and work-
integrated learning experiences that will transform individuals into competent hospitality and tourism practitioners with high standards of work ethics.

III. GOALS
Specifically the school aims to:
1. Provide innovative instruction for deeper understanding of their professions in the hospitality industry.
2. Intensify work-integrated education through meaningful and actual learning experiences in leading local and international hospitality and tourism
industries.
3. Advance research and scholarly activities of faculty and students for further development of the industry and academic communities.
4. Strengthen interpersonal communication, work ethics and management skills.
5. Design comprehensive academic support programs that will offer dynamic laboratories for practical learning.
IV. CORE VALUES
We, LCCIANS, live by:

Loyalty and Unity

Continuous development as individuals and as institution

Compassion for the Poor

Integrity and Accountability,

Augustinian Spirituality, Filial Love and Friendship,

Nationalism, Internationalism,

Service to God and Country

PROGRAM: Bachelor of Science in Hotel & Restaurant Management and Bachelor of Science in Tourism Management

V. PROGRAM OBJECTIVES:

That after graduation, graduates of HRM should:

1. Achieve a desirable degree of technical skills and operational expertise in making themselves successful in various fields of hospitality industry and in other careers/
fields they intend to pursue and manage.
2. Achieve careers where they will apply the knowledge and skills related to lodging and foodservice business operations, and develop managerial decisions and
organizational platforms that are based on sound business practices and Augustinian ethical standards.
3. Achieve a high level of entrepreneurial expertise in designing sustainable business development that will contribute to the over-all status of the industry.
4. Achieve leadership both in the practice of their profession and in community engagement.
 VI. STUDENT LEARNING OUTCOMES

a. Can demonstrate deeper understanding of principles, theories, concepts, methods, approaches and technologies applied to the hospitality professions.

b. Can apply operational, managerial and entrepreneurial competencies in various laboratory learning experiences.

c. Can demonstrate the ability to use written and oral communication skills, critical thinking skills and creativity for effective decision making and problem solving activities.

d. Can exhibit Augustinian professional ethics and leadership qualities to work effectively as team players in multi-culturally diverse environment.

e. Can conduct research and scholarly activities for the industry and academic community development

Course / Subject: Hospitality in Cruise Line Management (HOSCRUISE)

VII. COURSE DESCRIPTION:

The course introduces cruising becoming to be one of the most significant phenomena of our age. This explain cruising, the fastest segment of the travel
industry, in detail. It covers everything from who cruises and why, to how to successfully market sell cruises to the public

VIII. TARGET STUDENT LEARNING OUTCOME

a, c, d, e
IX. COURSE CONTENT

COURSE OBJECTIVES, TOPICS, TIME DESIRED STUDENT LEARNING OUTCOME-BASED EVALUATION OF OUTCOMES Values Integration
ALLOTMENT OUTCOMES ASSESSMENT (OBA) EVIDENCES THROUGH THE
ACTIVITIES USE OF ASSESSMENT TOOLS
Objectives: Students can: a) Students participation in Assess thru observation Integrity and
1. Discuss the History of cruising and a) Liaise between housekeeping an open class room of students discussion Accountability; through
elucidate the major changes of department and other discussion with a proper through collaboration understanding the
cruising that affects the cruising departments in the hotel. introduction and with the topic followed duties and
today. b) Understand the scope of recognition of their prior by a pre-assessment test responsibilities of cruise
2. Collaborate on scenarios and video housekeeping department. learning about based on their prior staffs.
presentation on contemporary c) Utilize the standard operating housekeeping Internationalism;
learning about
Cruise experience.
procedures of housekeeping department that they housekeeping using through using
3. Discuss all types of cruise
maintenance in the real working acquired in the checklist and rubrics international standards
itineraries and conduct a cruise
itinerary making activity. environment. introduction to Student Self-assessment and trendy ideas of
d) Write a 3-page report with hospitality management. through learning cruise industry
proper citation according to the b) Preparation of a 2-page portfolios based on their
standardized methods, report based on their reports, seatwork and
3-hour session processes and procedures of acquired knowledge, activities
housekeeping. skills and attitudes in the
topic.
c) Housekeeping seatwork,
written examination,
activities and practical
test

Typical client on board a) Deal out the responsibility of a a) Preparation of a 2-page Assess thru observation Integrity and
Reasons why people are good housekeeper through report based on their of students discussion Accountability; through
cruising developing staff that would be acquired knowledge, through collaboration understanding the
an investment or an asset to a skills and attitudes in the with the topic followed duties and
productive working topic. by a pre-assessment test responsibilities of cruise
 environment. b) Housekeeping seatwork, based on their prior staffs.
b) Develop a labor pool through written examination, learning about Internationalism;
collaboration with the human activities and practical housekeeping using through using
resource department discussing test checklist and rubrics international standards
the required skills and Student Self-assessment and trendy ideas of
competencies needed in the through learning cruise industry
housekeeping department as portfolios based on their
part of the relationship of the reports, seatwork and
housekeeping department to the activities
other departments of the hotel.
c) Write a 3-page report with
proper citation according to the
standardized methods,
processes and procedures of
housekeeping.
Objectives: a) Manage inventories of recycled a) Students participation in Assess thru observation Integrity and
and non-recycled items. an open class room of students discussion Accountability; through
Who cruise and Why Techniques addressed include discussion with a proper through collaboration understanding the
Typical client on board establishing pars for different introduction and with the topic followed duties and
Reasons why people are types of inventories, taking recognition of their prior by a pre-assessment test responsibilities of cruise
cruising physical inventory, and learning about based on their prior staffs.
Typical inclusions of a cruise implementing effective housekeeping Internationalism;
learning about
Cruise prices
inventory control procedures. department that they housekeeping using through using
Roadblocks to purchase
b) Write a 3-page report with acquired in the checklist and rubrics international standards
proper citation according to the introduction to Student Self-assessment and trendy ideas of
standardized methods, hospitality management through learning cruise industry
processes and procedures of and management related portfolios based on their
housekeeping. subjects reports, seatwork and
b) Preparation of a 2-page activities
report based on their
acquired knowledge,
 skills and attitudes in the
topic.
c) Housekeeping seatwork,
written examination,
activities and practical
test

Anatomy of A Cruise Ship a) Manage expenses in the a) Students participation in Assess thru observation Integrity and
Styles of ship housekeeping department an open class room of students discussion Accountability; through
Sizing ship through cost control and discussion with a proper through collaboration understanding the
Ship Facilities preventive maintenance. introduction and with the topic followed duties and
Deck Plan b) Write a 3-page report with recognition of their prior by a pre-assessment test responsibilities of cruise
proper citation according to the learning based on their prior staffs.
standardized methods, b) Answering Case studies learning about Internationalism;
processes and procedures of and cost control and housekeeping using through using
housekeeping. preventive maintenance checklist and rubrics international standards
activity. Student Self-assessment and trendy ideas of
d) Preparation of a 2-page through learning cruise industry
report based on their portfolios based on their
acquired knowledge, reports, seatwork and
skills and attitudes in the activities
topic.
e) Housekeeping seatwork,
written examination,
activities and practical
test
Cruise Experience a) Make use and apply the safety a) Students participation in Assess thru observation Integrity and
On the way to your cruise and security needs of hospitality an open class room of students discussion Accountability; through
Dinning Patterns operations, discussion with a proper through collaboration understanding the
A day at the sea b) Create and develop a hazard introduction and with the topic followed duties and
A day at The Port communication program for the recognition of their prior by a pre-assessment test responsibilities of cruise
 housekeeping department of a learning based on their prior staffs.
hospitality operation as part of b) Housekeeping seatwork, learning about Internationalism;
safety measurements. written examination, housekeeping using through using
c) Write a 3-page report with activities and practical checklist and rubrics international standards
proper citation according to the test Student Self-assessment and trendy ideas of
standardized methods, c) Preparation of checklist through learning cruise industry
processes and procedures of for safety and un-safety portfolios based on their
housekeeping. housekeeping practices reports, seatwork and
d) Preparation of a 2-page activities
report based on their
acquired knowledge,
skills and attitudes in the
topic.

Whos who in Cruises a) Operate laundry services a) Students participation in Assess thru observation Integrity and
Sea base operations including all procedures of an open class room of students discussion Accountability; through
Land base operations collecting, washing, drying and discussion with a proper through collaboration understanding the
The travel agency business sorting introduction and with the topic followed duties and
The cruise vacation b) Develop selection criteria for recognition of their prior by a pre-assessment test responsibilities of cruise
experience beds, linens, and uniforms. learning staffs.
based on their prior
c) Write a 3-page report with b) Creating checklist for learning about Internationalism;
proper citation according to the good linens, beds and housekeeping using through using
standardized methods, uniforms needed for the checklist and rubrics international standards
processes and procedures of housekeeping services. Student Self-assessment and trendy ideas of
housekeeping. c) Preparation of a 2-page through learning cruise industry
report based on their portfolios based on their
acquired knowledge, reports, seatwork and
skills and attitudes in the activities
topic.
d) Housekeeping seatwork,
written examination,
 activities and practical
test
Pre-post and Off-ship Cruise a) Create and develop procedures a) Students participation Assess thru observation Integrity and
Experience to ensure efficient and cost- on an open class room of students discussion Accountability; through
Pre cruise package lecture effective use of labor and discussion with proper through collaboration understanding the
Categories of shore excursion supplies in relation to guestroom citation and information with the topic followed duties and
Post experience and client cleaning. from the different kinds by a pre-assessment test responsibilities of cruise
type.
b) Write a 3-page report with of references; book, based on their prior staffs.
proper citation according to the internet, journal and learning about Internationalism;
standardized methods, other related published housekeeping using through using
processes and procedures of papers. checklist and rubrics international standards
housekeeping. b) Preparation of a 2-page Assess thru observation and trendy ideas of
report based on their of students supported by cruise industry
acquired knowledge, the rubrics of the
skills and attitudes with Housekeeping standard
proper citation of the operating procedures.
topic. Student Self-assessment
c) Housekeeping seatwork, through learning
written examination, portfolios based on their
activities and practical reports, seatwork and
test activities

The Geography of Cuisine a) Develop procedures for public a) Students participation Assess thru observation Integrity and
Importance of geography to area and other types of cleaning. on an open class room of students supported by Accountability; through
cruising b) Develop selection criteria for discussion with proper the rubrics of the understanding the
Worlds major cruise region ceiling surfaces, wall coverings, citation and information Housekeeping standard duties and
Repositioning cruise furniture, and fixtures, as well as from the different kinds operating procedures. responsibilities of cruise
cleaning procedures and general of references; book, Student Self-assessment staffs.
care guidelines. internet, journal and through learning Internationalism;
c) Write a 3-page report with other related published portfolios based on their through using
proper citation according to the papers. reports, seatwork and international standards
 standardized methods, b) Preparation of a 2-page activities and trendy ideas of
processes and procedures of report based on their cruise industry
housekeeping. acquired knowledge,
skills and attitudes with
proper citation of the
topic.
c) Housekeeping seatwork,
written examination,
activities and practical
test
Cruising Areas and Ports a) Demonstrate the standard a) Simulation of the Assess thru observation Integrity and
Cruising areas of world ports operation procedures of guest standard housekeeping of students supported by Accountability; through
of call room maintenance. procedures: the rubrics of the understanding the
Ports of the United States and b) Demonstrate the step by step Guest rooms Housekeeping standard duties and
Canada procedures of bed making and maintenance responsibilities of cruise
operating procedures.
Bermuda toilet cleaning. Bed making Student Self-assessment staffs.
Ports of the Caribbean
c) Demonstrate the standard Toilet Cleaning through learning Internationalism;
Ports of Mexico
operation procedures of room Thorough cleaning portfolios based on their through using
Ports of South America
status updating. b) Students participation reports, seatwork and international standards
Some Ports of Europe
d) Write a 3-page report with on an open class room activities and trendy ideas of
Scandinavia
The Greek Islands proper citation according to the discussion with proper cruise industry
Ports of Africa standardized methods, citation and information
Ports of the Pacific processes and procedures of from the different kinds
housekeeping. of references; book,
internet, journal and
other related published
papers.
c) Preparation of a 2-page
report based on their
acquired knowledge,
skills and attitudes with
 proper citation of the
topic.
d) Housekeeping seatwork,
written examination,
activities and practical
test
Profiling the line a) Demonstrate the standard a) Simulation of the Assess thru observation Integrity and
The cruise line themselves operating procedures of night standard operating of students supported by Accountability; through
4 resources publication turn down service procedures of night the rubrics of the understanding the
1. Trade publication b) Write a 3-page report with turn-down services. Housekeeping standard duties and
2. Trade shows proper citation according to the b) Preparation of a 2-page operating procedures. responsibilities of cruise
3. Consumer publication
standardized methods, report based on their Student Self-assessment staffs.
4. Video and internet
processes and procedures of acquired knowledge, through learning Internationalism;
housekeeping. skills and attitudes with portfolios based on their through using
proper citation of the reports, seatwork and international standards
topic. activities. and trendy ideas of
c) Housekeeping seatwork, cruise industry
written examination,
activities and practical
test
Selling Cruises c) d) Integrity and
Who buys cruise? Accountability; through
The cruise sales process understanding the
The cruises brochures duties and
Prospective cruise clients responsibilities of cruise
staffs.
Internationalism;
through using
international standards
and trendy ideas of
cruise industry
Cruise Marketing Groups and d) e) Integrity and
incentives Accountability; through
Elements of marketing plan understanding the
Marketing plans duties and
Creating and marketing a responsibilities of cruise
group-cruise departure
staffs.
incentives
Internationalism;
through using
international standards
and trendy ideas of
cruise industry

X. SUMMATIVE EVALUATION GUIDE:

Class Standing Components
Student Involvement 33%
Seatwork, Portfolio 33%
Cruise Activities 33%
100% (33%) of midterm grade
Class Standing Components
Student Involvement 33%
Seatwork, Portfolio 33%
Cruise Activities 33%
100% (33%) of midterm grade

Preliminary, Midterm and Final examination shall be administered in all subjects

Grade Weight Distribution
A. Midterm Grade ( MG)
A.1 Preliminary Exams (PE) .1/3
A.2 Class Standing (CS).1/3
 A.3 Mid-Term Exams (MX).1/3
B. Pre-Final Grade (PFG)
B.1 Final Examination (FE)..1/2
B.2 Class Standing.1/2

C. Mid-Term Grade (MG)

= PE + MX + CS
3
D. Pre-Final Grade (PFG)
=CS+FE__
2
E. Final Grade (FG) = MG+PFG

References:

Amelia Samson and Amelia Malapitan Cerespo., Housekeeping Mangement

Arlene Benignos., Compilation of housekeeping information

MA. Aurora Sicat., Housekeeping Made Easy 1 & 2

Prepared by: Mr. Gene Roy P. Hernandez