ERROR CODES R410A

Technical Support
Black = All R410A
Spares & Warranty
Red = FD Split 1, 2 Series R410A
Blue = KX4 & KXR4 Series R410A 01359 272211
(does not cover SRK & SCM MODELS)

Indoor Circuit Board Outdoor Circuit Board

Error Details of Fault
Code Green
Red LED Red LED Green LED
LED

Keeps Keeps
Stays Off Stays Off Normal operation.
Flashing Flashing
No mains power detected [power off or power
Stays Off Stays Off Stays Off Stays Off failure].
L phase wire is open circuit.
No Remote controller wires - X & Y connections are
indication reversed.
Remote controller wires - Y & Z connections are
Flashes 3 Keeps Keeps
Stays Off reversed.
times Flashing Flashing
Remote controller wiring is open circuit. (X wire
broken - a beep is produced and no indication is
made. Z wire broken -no beep and no indication).

LCD
Keeps Flashes Keeps Open Circuit or poor indoor/outdoor interconnecting
Flashes Stays Off
Flashing Twice Flashing wiring
continuou
sly or Off

Off or On
Keeps
Stays Off continuousl Stays Off Indoor circuit board or CPU failure.
Flashing
y
Off or On Off or On
Keeps
continuou continuousl Stays Off Indoor circuit board or CPU failure.
Flashing
sly y
In group control, power supply to at least one indoor
unit off
Remote controller wire Y is open circuit
E1 Keeps Keeps
Stays Off Stays Off Remote controller wires X and Y are reversed
Flashing Flashing
Faulty Indoor or Remote controller PCB
Electrical noise interference

Remote controller wiring connected to A and B

Keeps Keeps
Stays Off Stays Off A and B wiring connected in closed loop
Flashing Flashing
Indoor unit PCB processor runs away
Flashes 3 Keeps Keeps
Stays Off Remote controller wiring open circuit
times Flashing Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes R410A Systems

 Flashes Keeps Keeps Duplication of indoor unit address.
E2 Stays Off
once Flashing Flashing More than 49 indoor units are connected on a network.

No mains power at outdoor unit [power off or power
Flashes Keeps
Stays Off Stays Off failure].
Twice Flashing
Flashes Keeps Keeps
E3 Stays Off Incorrect address setting of the outdoor unit
Twice Flashing Flashing
No mains power at outdoor unit [power off or power
Flashes Keeps On or Stays
Undefined failure].
Twice Flashing Off

Flashes Keeps Flashes Keeps Outdoor/Indoor communication error

Twice Flashing Twice Flashing
Flashes Keeps Outdoor unit control PCB failure
Stays Off Stays Off
Twice Flashing Inverter parts faulty
The outdoor power unit failure (where indoor/outdoor
E5 Flashes Keeps power supplies are separated)
Stays Off Stays Off
Twice Flashing Indoor/outdoor communication error
A and B wiring reversed after power on
Keeps
Flashes Keeps
Stays Off Flashing or Outdoor unit microcomputer failure
twice Flashing
irregular

Indoor unit heat exchanger sensor [ThIR] defective

Flashes Keeps Keeps (resistance is open circuit or closed circuit).
E6 Stays Off
Once Flashing Flashing Poor connection of sensor connector on the indoor
PCB.

Indoor unit return sensor [ThIA] defective

Flashes Keeps Keeps (resistance is open circuit or closed circuit).
E7 Stays Off
Once Flashing Flashing Poor connection of sensor connector on the indoor
PCB.

Overload in heating (extraordinarily high indoor heat

Flashes Keeps Keeps exchanger temperature).
E8 Stays Off
Once Flashing Flashing Indoor unit heat exchanger sensor [ThIR] failure
(resistance of sensor is closed circuit).

Drain motor [DM] failure (drain motor open circuit

or the drain motor is disconnected from the indoor
PCB).
Condensate still detected in drain tray (the drain
Flashes Keeps Keeps motor can not remove the condensate blockage
E9 Stays Off
Once Flashing Flashing in discharge pipe or condensate returning to drain
tray).
Float switch stuck in high position.
Defective float switch input circuit on indoor PCB.
Defective drain motor output circuit on indoor PCB.

17 or more indoor units are connected to one

Keeps Keeps
E10 Stays Off Stays Off remote controller (maximum permitted: 16 indoor
Flashing Flashing
units)

More than one indoor unit is connected to a remote

Keeps Keeps
E11 Stays Off Stays Off controller while trying to address the unit from the
Flashing Flashing
remote controller.

Mitsubishi Heavy Industries Air Conditioning Error Codes R410A Systems

 One or more units (indoor or outdoor) are still
addressed at 48 or 49 [factory setting]
While trying to auto address, one or more of the units
Flashes Keeps Keeps
E12 Stays Off (either indoor or outdoor) is not set at 49.
once Flashing Flashing
Auto address is not possible on the system you are
commissioning (Auto address is only possible on a
single KX2 system).

Incorrect setting of SW5 on indoor unit PCB when

setting up a master / slave system.
Flashes 3 Keeps Keeps Incorrect control wiring between master and slave(s)
E14 Stays off
times Flashing Flashing [XYZ].
Open circuit of control wiring between master and
slave(s).

Keeps Keeps
Stays off Stays off Faulty indoor fan motor
Flashing Flashing
E16
Flashes Keeps Keeps
Stays off Faulty indoor fan motor
once Flashing Flashing

Keeps Keeps
E28 Stays Off Stays Off Failure of the sensor within the remote controller.
Flashing Flashing

Keeps Keeps
E30 Stays Off Flashes once Indoor/outdoor unit connected error.
Flashing Flashing

Duplication of an indoor unit address number (U00

Keeps Flashes Keeps
E31 Stays Off U47).
Flashing Once Flashing
Outdoor unit address setting error

The anti phase device has detected that two phases of

Keeps Flashes Keeps the mains power need to be swapped.
E32 Stays Off
Flashing Once Flashing The [L2] phase of the mains power (primary side of
contactor) has been detected as open phase.

Abnormally low current (or no current) detected by

Keeps Flashes Keeps [CT] on L3.
E34 Stays Off
Flashing Once Flashing Open phase detected at L3 (secondary side of
contactor).

Outdoor unit heat exchanger sensor [ThOR] defective

Keeps Flashes Keeps (resistance is open circuit or closed circuit).
Stays Off
E35 Flashing Once Flashing Poor connection of sensor connector on the outdoor
unit PCB.
Keeps Flashes Keeps
Stays Off Cooling high pressure
Flashing Once Flashing

The discharge temperature is abnormally high.

Keeps Flashes Keeps Insufficient refrigerant.
E36 Stays Off
Flashing Once Flashing Compressor discharge temperature sensor [ThOD]
defective.

Mitsubishi Heavy Industries Air Conditioning Error Codes R410A Systems

 Outdoor unit heat exchanger sensor [ThOR] defective
Keeps Flashes Keeps (resistance is open circuit).
Stays Off
Flashing Once Flashing Poor connection of sensor connection on outdoor unit
PCB.
One time Outdoor heat exch thermistor failure (Tho-
E37-1
Flash R1)
Two time Outdoor heat exch thermistor failure (Tho-
E37-2
E37 Flash R2)
Three time Outdoor heat exch thermistor failure (Tho-
E37-3
Keeps Flash Keeps R3)
Stays Off
Flashing Four time Flashing Outdoor heat exch thermistor failure (Tho-
E37-4
Flash R4)
Five time Outdoor heat exch thermistor failure (Tho-
E37-5
Flash SC)
Six time Outdoor heat exch thermistor failure (Tho-
E37-6
Flash H)

Outside air temperature sensor [ThoA] defective

Keeps Flashes Keeps (resistance is open circuit).
E38 Stays Off
Flashing Once Flashing Poor connection of sensor connection on outdoor
unit PCB.

Compressor discharge temperature sensor [ThOD]

Keeps Flashes Keeps defective (resistance is open circuit).
E39 Stays Off
Flashing Once Flashing Poor connection of sensor connection on outdoor
unit PCB.

The high-pressure switch [63H or 63H1] has

tripped.
Keeps Flashes Keeps System overcharged with refrigerant.
E40 Stays Off
Flashing Once Flashing One (or more) of the service valves is shut.
Insufficient airflow (or no airflow) over the
condensercoil.

Keeps Flashes Keeps The power transistor for the inverter has
E41 Stays Off
Flashing once Flashing overheated.

Keeps Flashes Keeps

E42 Stays Off Abnormally high current detected in compressor.
Flashing once Flashing

Keeps Keeps The maximum number of indoor units connected to one

E43 Stays Off Flashes once
Flashing Flashing outdoor unit has been exceeded.

Transmission error between inverter and outdoor

Keeps Flashes Keeps
E45 Stays Off unit PCB.
Flashing once Flashing
Loose connection of [CnI]

Mitsubishi Heavy Industries Air Conditioning Error Codes R410A Systems

 There is a conflict of address settings.
Keeps Keeps
E46 Stays Off Off A combination of: automatic / manual / remote control
Flashing Flashing
addresses coexist on one network.

Keeps Keeps
E47 Stays Off Flashes once Inverter over voltage
Flashing Flashing

Keeps Flashes Keeps

E48 Stays Off DC Outdoor Fan motor fault
Flashing once Flashing

Keeps Keeps
Stays Off Flashes once Low pressure fault
Flashing Flashing
E49
Keeps Keeps
Stays Off Flashes once Low voltage detected
Flashing Flashing
Keeps Keeps
Stays Off Flashes once Inverter PCB fault
Flashing Flashing
E51
Keeps Flashes once Keeps
Stays Off Power transistor overheat
Flashing or twice Flashing

Keeps Flashes Keeps

E53 Stays Off Suction pipe thermistor (Tho-S) disconnected
Flashing once Flashing

Keeps Keeps
Stays Off Flashes once Low pressure sensor (PSL) disconnected/output error
Flashing Flashing

Low pressure sensor (PSL)

E54 Flashes once E54-
Keeps Keeps disconnection/output error
1
Stays Off
Flashing Flashing
Flashes High pressure sensor (PSH)
E54-
twice disconnection/output error
2

Keeps Keeps
E55 Stays Off Flashes once Compressor under dome thermistor disconnected
Flashing Flashing

Keeps Keeps Power transistor thermistor faulty or disconnected

E56 Stays Off Flashes once
Flashing Flashing (FDCVA151-251)

Keeps Keeps Refrigerant leak or shortage of refrigerant (FDCVA151-

E57 Stays Off Flashes once
Flashing Flashing 251)

Keeps 1 to 5 times Keeps

E59 Stays Off Compressor start-up error
Flashing flash Flashing

Flashes
Keeps Keeps
E60 Stays Off once or Compressor position detection error
Flashing Flashing
twice

Keeps Keeps
E63 Stays Off Flashes once Emergency stop of indoor unit
Flashing Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes R410A Systems