Service Manual: SC-P800 Series

SERVICE MANUAL
Large Format Color Inkjet Printer
SC-P800 series
SE Group Confidential (Related Staff Only)
SECP14-007
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The contents of this manual are subject to change without notice.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON
disclaims any and all rights in those marks.
Copyright 2015 SEIKO EPSON CORPORATION.

352)(66,21$/35,17,1*23(5$7,216',9,6,21

PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-
SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.
7. MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO HAVE THE
LATEST VIRUS DEFINITION FILE FOR THE SOFTWARE.

About This Manual
About This Manual: This manual is made for the sole purpose of providing necessary information in order that a serviceperson qualified by Epson performs his / her appropriate
repair / maintenance for the applicable Epsons products. You shall not use this manual out of this purpose.
This manual is Epsons confidential information. When you use this manual, you shall hold it in strict confidence and shall not disclose to any third party without prior consent of
Epson.
The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER 4.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 5.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-approved lubricants and
adhesives required for servicing the product.
CHAPTER 6.APPENDIX
Provides the following additional information for reference:
Connectors
Panel Menu Maps
ASP List
Exploded Diagrams

Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the products quality.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
information that is related to a specific subject, or comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components
in question may be adversely affected.
Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.
Lubrication

Revision Status
Revision Date of Issue Description

A March 27, 2015 First release
Chapter 4
Added of Figure 4-3,4 to page 211.
B May 2,2015
Changed of text to page 211.
Replacement of Figure 4-5,6,7,8 to page 212.

SC-P800 series Revision B
Contents
Chapter 1 PRODUCT DESCRIPTION 2.1.3.2 If necessary to escalate the trouble case ............................................. 35
2.2 Remedies for Maintenance Requests ................................................................. 36
1.1 Product Description ............................................................................................ 11
2.3 Remedies for Service Call Error ........................................................................ 37
1.2 Basic Specifications ............................................................................................ 12
1.2.1 Basic Specifications ................................................................................... 12 2.4 Remedies for Print Quality Troubles .................................................................. 44
1.2.2 Electric Specifications ............................................................................... 13 2.5 Trouble on Paper Feeding .................................................................................. 47
1.2.3 Ink Specifications ...................................................................................... 13 2.6 Other Troubles .................................................................................................... 48
1.3 Printing Specifications ........................................................................................ 14 2.7 Trouble on Service Program ............................................................................... 49
1.3.1 Paper Feed Specifications .......................................................................... 14
2.8 Trouble on NVRAM Viewer .............................................................................. 50
1.3.2 Paper Feeder Specifications ....................................................................... 14
1.3.3 Supported Media ........................................................................................ 15 Chapter 3 DISASSEMBLY & ASSEMBLY
1.3.3.1 Epson Special Media Table ................................................................ 15
1.3.3.2 Usable Commercially Available Paper Size ...................................... 17 3.1 Overview ............................................................................................................ 52
1.3.4 Printable area ............................................................................................. 20 3.1.1 Precautions ................................................................................................. 52
1.3.5 Borderless Printing Specification .............................................................. 21 3.1.2 Cautions after assembling .......................................................................... 54
1.4 Hardware Specifications ..................................................................................... 22 3.1.3 Orientation Definition ................................................................................ 54
1.4.1 Dimensions and Weight ............................................................................. 22 3.1.4 Recommended Tools ................................................................................. 55
1.4.2 Installation Room Requirement ................................................................. 22 3.2 Parts Diagram ..................................................................................................... 56
1.4.3 Part Names ................................................................................................. 23 3.3 Disassembly Flowchart ...................................................................................... 62
1.5 Control Panel Specifications .............................................................................. 25 3.4 Disassembly and Assembly Procedure ............................................................... 68
1.5.1 Control panel ............................................................................................. 25 3.4.1 Preparation for servicing ........................................................................... 68
1.5.2 Menu Descriptions ..................................................................................... 28 3.4.1.1 Unlocking the CARRIAGE, ASSY. manually ................................... 68
1.5.3 Inspection Mode ........................................................................................ 32 3.4.2 Consumable ............................................................................................... 69
3.4.2.1 Ink Cartridge ...................................................................................... 69
Chapter 2 TROUBLE SHOOTING 3.4.2.2 Maintenance Cartridge ....................................................................... 70
2.1 Overview ............................................................................................................ 34 3.4.3 Housing ...................................................................................................... 71
2.1.1 Preliminary Check ..................................................................................... 34 3.4.3.1 COVER, IH, ASSY. ........................................................................... 71
2.1.1.1 Before performing troubleshooting .................................................... 34 3.4.3.2 HOUSING, REAR, ASSY. ................................................................ 72
2.1.1.2 Check for the usage environment ....................................................... 34 3.4.3.3 HOUSING, FRONT, LEFT ............................................................... 74
2.1.1.3 Recurrence check of the trouble ......................................................... 34 3.4.3.4 HOUSING, FRONT, RIGHT, UPPER .............................................. 75
2.1.1.4 Check for the counter values/history .................................................. 34 3.4.3.5 COVER, WB ...................................................................................... 76
2.1.1.5 Test print check .................................................................................. 34 3.4.3.6 COVER, PRINTER ............................................................................ 77
2.1.2 Troubleshooting Procedure ........................................................................ 35 3.4.3.7 PAPER, SUPPORT, ASSY. ............................................................... 78
2.1.3 Procedure after troubleshooting ................................................................. 35 3.4.3.8 Cover, Panel ....................................................................................... 79
2.1.3.1 If the trouble has been successfully solved ........................................ 35 3.4.3.9 HOUSING, LEFT .............................................................................. 80
7
3.4.3.10 HOUSING, RIGHT .......................................................................... 81 3.4.6.8 MOTOR, RELEASE, ASSY. ........................................................... 176
3.4.3.11 Housing, Front, Support/Hinge, Cover, IC ...................................... 82 3.4.6.9 PAPER, DETECTOR, PE, ASF, ASSY .......................................... 179
3.4.3.12 HOUSING, FRONT, UPPER .......................................................... 83 3.4.6.10 ASF, ASSY. ................................................................................... 180
3.4.3.13 OPERATION, PANEL, ASSY. ....................................................... 84 3.4.6.11 MOTOR ASSY., ASF .................................................................... 184
3.4.3.14 HOUSING, UPPER .......................................................................... 85 3.4.6.12 ASF SENSOR ................................................................................ 185
3.4.3.15 COVER, HOUSING, LOWER ........................................................ 87 3.4.6.13 RELEASE SENSOR ...................................................................... 186
3.4.3.16 BASE, ENCLOSURE ...................................................................... 88 3.4.6.14 PAPER, DETECTOR, ASSY. ....................................................... 187
3.4.3.17 LOCK, COVER, ASSY. .................................................................. 90 3.4.6.15 SHAFT, RELEASE, ASSY. .......................................................... 189
3.4.3.18 MAINTENANCE CARTRIDGE SENSOR .................................... 93 3.4.6.16 PAPER GUIDE, UPPER, ASSY. .................................................. 190
3.4.4 Electric Circuit Components ...................................................................... 94 3.4.7 Printer Mechanism ................................................................................... 192
3.4.4.1 BOARD ASSY., MAIN ..................................................................... 94 3.4.7.1 Replacing the PRINTER MECHANISM ......................................... 192
3.4.4.2 BOARD ASSY., POWER SUPPLY .................................................. 97
3.4.4.3 AC INLET .......................................................................................... 99 Chapter 4 ADJUSTMENT
3.4.4.4 BOARD ASSY., SUB ...................................................................... 100
3.4.4.5 WiFi, Assy ........................................................................................ 101 4.1 Overview .......................................................................................................... 194
3.4.5 Carriage Mechanism / Ink System Mechanism ....................................... 102 4.1.1 Precautions ............................................................................................... 194
3.4.5.1 COVER, CR ..................................................................................... 102 4.1.2 Adjustment Items and the Order by Repaired Part .................................. 195
3.4.5.2 PRINT HEAD .................................................................................. 103 4.1.3 Adjustment Items ..................................................................................... 202
3.4.5.3 SCALE, CR ...................................................................................... 107 4.1.4 List of Tools/Software/Consumables for Adjustments ........................... 208
3.4.5.4 BOARD ASSY., ENCODER ........................................................... 110 4.1.5 Service Program Basic Operations .......................................................... 209
3.4.5.5 BOARD ASSY., DETECTOR, PW; B ............................................ 111 4.2 NV-RAM BACKUP/NVRAM Viewer ............................................................ 210
3.4.5.6 BELT, CR ......................................................................................... 112 4.2.1 NVRAM Read Procedure ........................................................................ 210
3.4.5.7 PULLEY, DRIVEN, ASSY. ............................................................ 113 4.2.2 NVRAM Viewer Basic Operation ........................................................... 211
3.4.5.8 MOTOR ASSY., APG ..................................................................... 114 4.3 ADJUSTMENTS (Individual) ......................................................................... 216
3.4.5.9 MOTOR ASSY., CR ........................................................................ 116 4.4 ADJUSTMENTS (Sequence) ........................................................................... 217
3.4.5.10 APG SENSOR ................................................................................ 118
3.4.5.11 CARRIAGE, ASSY. ...................................................................... 119 4.5 Installing Firmware .......................................................................................... 218
3.4.5.12 PUMP, CAP ASSY. ....................................................................... 122 4.6 Image Print ....................................................................................................... 219
3.4.5.13 INK, SYSTEM, ASSY. .................................................................. 125 4.7 Counter Reset ................................................................................................... 220
3.4.5.14 POROUS PAD, TRAY, INK EJECT ............................................. 132 4.8 References ........................................................................................................ 221
3.4.5.15 POROUS PAD, INK WASTE BOX, RIGHT/
POROUS PAD, INK WASTE BOX, LEFT .................................... 133 4.9 Printer Setting Change ...................................................................................... 222
3.4.5.16 PRESSURE, PUMP, ASSY. .......................................................... 135 4.10 CR Related Adjustments ................................................................................ 223
3.4.5.17 CABLE ASSY., ASP ..................................................................... 137 4.10.1 PG Position Adjustment ........................................................................ 223
3.4.6 Paper Feed Mechanism ............................................................................ 152 4.10.2 CR Timing Belt Tension Check ............................................................ 225
3.4.6.1 STACKER, ASSY. ........................................................................... 152 4.10.3 APG Function Check ............................................................................. 226
3.4.6.2 BOARD PAPER TRAY/FRAME, PAPER, EJECT, ASSY ............ 159 4.10.4 CR Scale Check ..................................................................................... 227
3.4.6.3 Rear Paper Guide Assy ..................................................................... 170 4.10.5 Bi-D Adjustment .................................................................................... 228
3.4.6.4 PAPER, GUIDE, LOWER, L / R ..................................................... 171 4.10.6 PW Adjustment ...................................................................................... 229
3.4.6.5 SCALE, PF, 180 ............................................................................... 172 4.11 Head Related Checks and Adjustments .......................................................... 231
3.4.6.6 ENCODER, PF, ASSY. ................................................................... 173 4.11.1 Head ID Input ........................................................................................ 231
3.4.6.7 TIMING BELT, PF .......................................................................... 174 4.11.2 Head Inclination Check & Adjustment (CR direction) ......................... 232
8
4.11.3 Head Slant Check & Adjustment (PF direction) ................................... 236 6.4 Part names used in this manual ........................................................................ 301
4.11.4 Cleaning ................................................................................................. 238 6.5 Exploded Diagram/Parts List ........................................................................... 303
4.11.5 Nozzle Check ......................................................................................... 239
4.11.6 Colorimetric Calibration ........................................................................ 240
4.11.6.1 Overview of the Colorimetric Calibration ...................................... 240
4.11.6.2 Adjusting Method of the Colorimetric Calibration ........................ 243
4.11.6.3 Maintenance menu ......................................................................... 253
4.12 Ink Supply Related Checks and Adjustments ................................................ 256
4.12.1 Initial ink charge .................................................................................... 256
4.12.2 Ink Selector Operation Check ................................................................ 257
4.13 Media Feed Related Checks and Adjustments ............................................... 259
4.13.1 PF Timing Belt Tension Check ............................................................. 259
4.13.2 LD Roller Position Adjustment ............................................................. 261
4.13.3 PF Scale Check ...................................................................................... 264
4.13.4 Media Feed Auto Adjustment ................................................................ 265
4.13.5 EJ Adjustment ........................................................................................ 267
4.14 Boards Related Checks and Adjustments ....................................................... 269
4.14.1 Main Board initial setting ...................................................................... 269
4.14.2 RTC Check & Input ............................................................................... 270
4.14.3 Serial Number & USB ID Input ............................................................ 271
4.14.4 MAC Address Input ............................................................................... 272
4.14.5 Initial Ink charge Flag off ...................................................................... 273
4.15 Other Printer Checks and Adjustments .......................................................... 274
4.15.1 CR Motor Measurement ........................................................................ 274
4.15.2 PF Motor Measurement & Automatic Adjustment ............................... 275
4.16 Inspection Mode ............................................................................................. 276
Chapter 5 MAINTENANCE
5.1 Overview .......................................................................................................... 279
5.2 Transportation ................................................................................................... 280
5.3 Exchange Parts ................................................................................................. 281
5.4 Cleaning ............................................................................................................ 282
5.5 Lubrication ....................................................................................................... 284
Chapter 6 APPENDIX
6.1 Block Wiring Diagram ..................................................................................... 294
6.2 Connection Diagram ......................................................................................... 295
6.3 Panel Menu Map ............................................................................................... 299
9
CHAPTER
1
PRODUCT DESCRIPTION

1.1 Product Description

SC-P800 series are large size color inkjet printers that support up to A2 (17) sized cut-
sheet paper.
F-Mach (180N x 8-column) print head
Maximum print resolution (dpi): 2880 x 1440
Superior color and monochrome reproducibility with eight colors
UltrachromeK3 ink system, consisting of 4 basic colors (YMCK) with 2
complementary colors and 2 complementary blacks
Automatic switching between black ink modes; Photo black and Matte black.
Requires no user intervention, and ink used during the conversion is remarkably
reduced.
Two manual paper feeders are provided in addition to the ASF (Auto Sheet
Feeder)
Front manual feeder: Supports thick paper having a thickness of up to 1.5 Figure 1-1. External View
mm.
Roll paper: Feeds paper using the roll paper unit (option).
High speed network and communication supported
100BASE-TX/10BASE-T Network Interface
USB2.0 High Speed Interface
Wireless LAN 802.11b/g/n Network Interface
Borderless printing supported
Equipped with a control panel having a 2.7-inch color touch panel, offering
excellent visibility and operability
PRODUCT DESCRIPTION Product Description 11

1.2 Basic Specifications Table 1-1. Basic Specifications

Item Specifications
1.2.1 Basic Specifications Main body

operation 20% to 80% (Non condensing)
Humidity environment
Table 1-1. Basic Specifications
Item Specifications When storing 5% to 85% (Non condensing)
Maximum paper width 17 inch (43 cm) Until any one of the following conditions is met.
12,000 pages (A2 plain paper fine mode)
1,600,000 paths (carriage movement)
Printing method On-demand ink jet method Operating life of the printer
Printing direction Two-way shortest distance printing with logical seeking 5 years
Type F-Mach
Print Head Note "*": The all 9 ink cartridges can be installed simultaneously. The printer automatically switches
Number of nozzles 180 Nozzles per color (180 Nozzles x 8 colors)* between Photo and Matte black depending on the driver selection while utilizing the same
UltrachromeK3 ink system (9 independent ink physical ink channel.
Type
cartridges)*
Table 1-2. Cartridge Alignment Sequence
Ink Matte Black*, Photo Black*, Light Black, Light Light
Row 1 Row 2 Row 3 Row 4 Row 5 Row 6 Row 7 Row 8 Row 9
Black, Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid
Color of inks Light Vivid
Light Magenta (Refer to table1-2 for the alignment Matte Photo Light Vivid Light
sequence of the cartridges) Light Cyan Light Yellow
Black Black Black Magenta Cyan
Black (C) Magenta (Y)
Maximum print resolution 2880 dpi 1440 dpi (PK) (MK) (LK) (VM) (Lc)
(LLK) (VLM)
Borderless printing Switched by an Ink
Printing function Automatic bottom processing Selector
L/4 x 6 Photo high-speed printing

Ethernet 100BASE-TX/10BASE-T
Interface High-Speed USB
IEEE802.11b/g/n
Main body
operation 10 C to 35 C
Temperature environment
-20 C to 40 C (within 120 hours under 60 C, and
When storing
within 1 month under 40 C)
PRODUCT DESCRIPTION Basic Specifications 12

1.2.2 Electric Specifications 1.2.3 Ink Specifications

Table 1-3. Electric Specifications Table 1-4. Ink Specifications
Specification Item Specification
Item
100/120V Model 220/240V Model Form Exclusive ink cartridge
Rated voltage 120 VAC 220 to 240 VAC Black system: Matte Black, Photo Black, Light Black, Light Light Black
Color system: Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid Light
Pigment ink
Input voltage range 108 to 132 VAC 198 to 264 VAC colors
Magenta
Rated frequency 50 to 60Hz
Cartridge life See the date printed on the package (at normal temperature)
Input frequency range 49.5 to 60.5Hz Guaranteed life
Rated current 0.6 A 0.3 A after 6 month (after mounted in the printer)
Operating* Approx. 21 W Approx. 21 W installation
Uninstalled (packed): -20 to 40 C (within 1 month under 40 C)
Installed: -20 to 40 C (within 1 month under 40 C)
Power Ready mode Approx. 5.8 W Approx. 5.8 W
Transporting (packed): -20 to 60 C

consumption Sleep mode Approx. 1.8 W Approx. 1.8 W Storage
Power OFF Approx. 0.3 W Approx. 0.5 W (within 1 month under 40 C, and within 72 hours under 60 C)
Note "*": Pattern: ISO Bike, Media: plain paper, Mode:Default(720x360), Media size: A2, Printing size: Dimensions 700ml: W30 x L93 x H70 mm
414 x 517.5mm
PRODUCT DESCRIPTION Basic Specifications 13

1.3 Printing Specifications 1.3.2 Paper Feeder Specifications

SC-P800 series support three types of paper feeding methods; ASF, Front Manual
1.3.1 Paper Feed Specifications Feed, and Roll Paper Feed. The paper size and thickness for each of the methods are
shown in the table below. For paper type and feeder capacity, refer to "1.3.3 Supported
Item Specification Media" (p15).
Paper feed method Friction feed
Paper Size
Minimum pitch of paper feed 2.94 m (1/8640 inch) Paper Feed Thickness
Rear ASF
Method Standard paper (mm)
Width (mm) Length (mm)
(mm)
Paper feed Front manual feed
Rear roll paper
ASF 89 to 431.8 127 to 950 L/4x6 to A2/USC 0.08 to 0.3
Front Manual Feed
Paper feed speed 25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec) 203.2 to 431.8 254 to 950 A4/8x10 to A2/USC 0.29 to 0.7
(Fine art media)
Front Manual Feed
203.2 to 431.8 254 to 594 A4/8x10 to A2/USC 0.7 to 1.5
(Board media)
A3+/8x10 to A2/
Roll paper 329 to 431.8 55 to 1117.6 0.25 to 0.7
USC
PRODUCT DESCRIPTION Printing Specifications 14

1.3.3 Supported Media

1.3.3.1 Epson Special Media Table
CUT SHEET
Note "*1": Borderless: Describes whether borderless printing is available.

"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/MK: Matte Black
"*3": May not be available depending on the area of purchase.
Table 1-5. Cut sheet Media Table
Paper Type Media Type (Printer Driver) Size Capacity Source Borderless*1 Black ink*2 ICC Profile
13 x 18 cm (5 x 7 in.)
10 x 15 cm (4 x 6 in.) 30
A4
16:9 wide size
Premium Glossy Photo Paper Epson Premium Glossy 20 Auto sheet feeder PK SC-P800 Series Epson Premium Glossy.icc
(102 x181 mm) *3
A3
10
A3+
A2 1
13 x 18 cm (5 x 7 in.)
Photo Paper Glossy Photo Paper Glossy 10 x 15 cm (4 x 6 in.) 30 Auto sheet feeder PK SC-P800 Series Photo Paper Glossy.icc
A4
10 x 15 cm (4 x 6 in.)
30
A4
SC-P800 Series Epson Premium
Premium Semigloss Photo Paper Epson Premium Semigloss A3 Auto sheet feeder PK
10 Semigloss.icc
A3+
A2 1
A4 30
A3
Archival Matte Paper Epson Archival Matte 10 Auto sheet feeder MK SC-P800 Series Epson Archival Matte.icc
A3+
A2 1
A4 30
Matte Paper Heavy-weight Epson Archival Matte A3 Auto sheet feeder MK SC-P800 Series Epson Archival Matte.icc
10
A3+
A4 60
A3
Photo Quality Inkjet Paper Epson Photo Quality Ink Jet 50 Auto sheet feeder --- MK SC-P800 Series Standard.icc
A3+
A2 10


Paper Type Media Type (Printer Driver) Size Capacity Source Borderless*1 Black ink*2 ICC Profile
Watercolor Paper - Front manual feed SC-P800 Series Watercolor Paper-Radiant
Watercolor Paper - Radiant White A3+ 1 MK
RadiantWhite (fine art media) White.icc
A3
Front manual feed
Velvet Fine Art Paper Velvet Fine Art Paper A3+ 1 MK SC-P800 Series VelvetFineArtPaper.icc
(fine art media)
A2
A3+ Front manual feed SC-P800 Series UltraSmooth FineArt
UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper 1 MK
A2 (fine art media) --- Paper.icc
Epson Proofing Paper White Epson Proofing Paper White SC-P800 Series Epson Proofing Paper White
A3+ 1 Auto sheet feeder PK
Semimatte Semi-matte Semi-matte.icc
Premium Ink Jet Plain Paper plain papers A4 80 Auto sheet feeder PK/MK SC-P800 Series Standard.icc
Bright White Inkjet Paper plain papers A4 80 Auto sheet feeder PK/MK SC-P800 Series Standard.icc
ROLL PAPER
All paper loading methods are for roll paper.

"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/
MK: Matte Black
Table 1-6. Roll Paper Media Table
Paper Type Media Type (Printer Driver) Size Core Borderless*1 Black ink*2 ICC Profile
Premium Glossy Photo Paper (250) Epson Premium Glossy 406 mm/16" 3 inch PK
Glossy.icc
Premium Semigloss Photo Paper (250) Epson Premium Semigloss 406 mm/16" 3 inch PK
Semigloss.icc
329 mm (A3+) SC-P800 Series Epson Premium
Premium Luster Photo Paper (260) Epson Premium Luster 3 inch PK
406 mm/16" Luster.icc
Premium Semimatte Photo Paper (260) Epson Premium Semigloss 406 mm/16" 3 inch PK
Semigloss.icc
Enhanced Matte Paper Epson Archival Matte 432 mm/17" 3 inch MK SC-P800 Series Archival Matte.icc

1.3.3.2 Usable Commercially Available Paper Size

This printer supports the following paper specifications for non-Epson media.
Do not use paper that is wrinkled, scuffed, torn, or dirty.

C A U T IO N
Although plain paper and recycled paper manufactured by
other companies can be loaded and fed in the printer as long as
they meet the following specifications, Epson cannot guarantee
the print quality.
Although other paper types manufactured by other companies
can be loaded in the printer as long as they meet the following
specifications, Epson cannot guarantee the paper feeding and
print quality.
CUT SHEET

"*3": The maximum length you can set in the printer driver is 15 m.
"*4": May not be available depending on the media being used. Contact the manufacturer of the media for more details.
Number of
Item Paper Type Driver Media Types Size Paper thickness Loading Method Borderless*1 Ink Type*2
Sheets
A6
A5 Up to 12 mm
B5 total
A4 thickness
Letter
See the manual supplied with the
Legal 0.08 mm to 0.11 mm
Plain Paper Cut sheets paper and adjust settings as Auto sheet feeder --- PK/MK
B4 (64 to 90 g/m2)
appropriate.
A3 Up to 5 mm
A2 total
thickness
Non-standard sizes
W: 89 mm to 431.8mm
L: 127 mm to 950mm*3


Number of
Item Paper Type Driver Media Types Size Paper thickness Loading Method Borderless*1 Ink Type*2
Sheets
A4
*4
Letter
Legal
---
Half Letter
28 to 43 cm (11 to 17 in.) *4
43 to 56 cm (17 to 2 in.)
JIS B4
---
JIS B3
See the manual supplied with the 254 to 305 mm (10 to 12 in.)
Front manual feed tray (fine
Cut sheets paper and adjust settings as A3 1 0.29 mm to 0.7 mm PK/MK
art media
appropriate.
A3+ *4
279 to 356 mm (11 to 14 in.)
30 to 30 cm (12 to 12 in.)
36 to 43 cm (14 to 17 in.) ---
41 to 51 cm (16 to 20 in.)
A2
Non-standard sizes *4
W: 89 mm to 431.8mm
L: 127 mm to 950mm*3
Thick paper
A4
Letter
Legal
Half Letter
28 to 43 cm (11 to 17 in.)
43 to 56 cm (17 to 22 in.)
JIS B4
JIS B3
See the manual supplied with the 254 to 305 mm (10 to 12 in.)
Front manual feed tray (poster
Cut sheets paper and adjust settings as A3 1 1.2 mm to 1.5 mm --- PK/MK
board)
appropriate.
A3+
279 to 356 mm (11 to 14 in.)
30 to 30 cm (12 to 12 in.)
36 to 43 cm (14 to 17 in.)
41 to 51 cm (16 to 20 in.)
A2
Non-standard sizes
W: 89 mm to 431.8mm
L: 127 mm to 950mm*3

ROLL PAPER

"*3": You can specify and perform borderless printing; however, the print quality may decline or margins may appear due to the paper expanding or contracting.
"*4": The maximum length you can set in the printer driver is 15000 mm.
Table 1-8. Roll paper Media Table
Item Driver Media Types Size Paper thickness Roll Core Size Borderless*1 Ink Type*2
13 to 17 inches wide
See the manual supplied with the paper
Roll paper W: 329 to 431.8 mm 0.25 mm to 0.7 mm 2 inches/3 inches *3 PK/MK
and adjust settings as appropriate.
L: 55 to 1117.6 mm*4

1.3.4 Printable area

Normal print
PW
LM RM
Table 1-9. Printable area (normal print)
Dimension
Item
Cut sheet Board paper Fine art paper Roll paper
TM (top margin) 3 mm 20 mm 3 mm 50 mm*1
TM
BM (bottom margin) 3 mm 20 mm 15 mm 19 mm*2
Paper feed direction

LM (left margin) 3 mm 3 mm 3 mm 3 mm
RM (right margin) 3 mm 3 mm 3 mm 3 mm
Note "*1": 0 mm for continuous print jobs.

Printable area
"*2": 14 mm when Print Page Line on the control panel is set to On.
Borderless print
PL
Table 1-10. Printable area (borderless print)

Dimension
Item
Cut sheet Board paper Fine art paper Roll paper
BM
TM (top margin) 0 mm 0 mm 0 mm 50 mm*
BM (bottom margin) 0 mm 0 mm 0 mm 14 mm
LM (left margin) 0 mm 0 mm 0 mm 0 mm
RM (right margin) 0 mm 0 mm 0 mm 0 mm
Note "*": 0 mm for continuous print jobs. Figure 1-2. Printable area

1.3.5 Borderless Printing Specification

The following media sizes are supported for borderless printing. For paper type and
feeder capacity, refer to "1.3.3 Supported Media" (p15).
Table 1-11. Borderless Printing Specification

Paper Type Size
A4 210 mm 297 mm
A3 297 mm 420 mm
A3+ 329 mm 483 mm
A2 420 mm 594 mm
Letter 8.5 inch 11 inch
28 43 cm 11 inch 17 inch
100 148 mm 100 mm 148 mm
9 13 cm 3.5 inch 5 inch
16:9 wide size 102 mm 181 mm
254 305 mm 10 inch 12 inch
279 356 mm 11 inch 14 inch
13 inch (329 mm) roll paper 329 mm
16 inch roll paper 406 mm
16.5 inch (42 cm) roll paper 420 mm
17 inch roll paper 432 mm

1.4 Hardware Specifications 1.4.2 Installation Room Requirement

This section provides the printer dimensions and shows the main components.
1.4.1 Dimensions and Weight

Dimensions
Storage dimensions
550 mm
(W) 684 mm (D) 376 mm (H) 250 mm
(W) 684 mm (D) 586 mm (H) 286 mm* 100 mm
Normal dimensions
(W) 684 mm (D) 963 mm (H) 550 mm
(W) 684 mm (D) 769 mm (H) 286 mm*
270 mm
Note"*":When optional items are attached
Weight 1030 mm
Approx. 19.5kg (without ink cartridges)
100 mm
884 mm
Figure 1-3. Installation space
NOTE: When printing on poster board, leave a space of at least 430 mm in behind
the printer.
PRODUCT DESCRIPTION Hardware Specifications 22

1.4.3 Part Names Table 1-12. Front side

No. Name
FRONT SIDE
1 Paper support
2 Edge guide
3 Printer cover
4 Ink cartridge cover
5 Front cover
6 Output tray
7 Front manual feed tray
8 Maintenance cartridge cover
9 Control panel
10 Print head
11 Paper support edge guide
12 Auto sheet feeder
Figure 1-4. Front side

BACK SIDE
.
Figure 1-5. Back side
Table 1-13. Back side

No. Name
1 Rear support
2 Roll paper feeder
3 Airflow vents
4 USB port
5 LAN port
6 Status light
7 Data light
8 AC inlet

1.5 Control Panel Specifications
1.5.1 Control panel

OPERATION PANEL
Figure 1-6. Operation panel

Table 1-14. Operation panel
Name Function
On: The power is on.
Off: The power is off.
1 Power light
2 Power button Turns the power on and off.

Press to return to the previous screen while the Menu is
3 Back button
displayed.
Displays the printer's status, menus, error messages, and so
4 Screen
on.
Press to select menu items and setting values when a menu
5 up and down buttons
is displayed.
6 Home button Display the home screen.
PRODUCT DESCRIPTION Control Panel Specifications 25

HOME SCREEN Table 1-15. LCD
Home Screen View

Name Function
Indicates that the home screen is displayed.
Indicates the selected Load Guide using the following

icons.
Auto sheet Fine art media

feeder
Poster board Roll paper
1 Status icon
Turns on when Thick Paper is set to On.

Figure 1-7. Home screen
Indicates that the ink is running low or the maintenance

cartridge is running out of space. Prepare a new cartridge.
Indicates the selected black ink using the following icons.
Photo black Matte black

ink ink

Table 1-15. LCD Table 1-15. LCD

Name Function Name Function
Displays the approximate amount of ink remaining and
Displayed when connected to a wired LAN. free space in the maintenance cartridge.
Depending on the status of each cartridge, the icons
change as shown below.
Displays the operation mode, radio wave status, and Ink cartridge
connection status for the wireless LAN.
The icon is not displayed when the wireless LAN is No error Ink low
disconnected.
The number of lines indicates the radio wave strength.
(Ink Remaining
3
Display) button
Strong Weak
Maintenance cartridge
1 Status icon Searching or No error The

unavailable Maintenance
Box is nearing
the end of its
The icon changes as shown below depending on the
service life.
operation mode.
Infrastructure Ad hoc mode (BK Ink

4 You can change from one type of black ink to another.
mode Change) button
(Network Displays the status of the printer's connection to the

Simple AP mode 5 Summary computer. You can also display Wi-Fi/Network Settings
Wi-If Direct
Display) button and so on directly from the Menu.
mode
You can perform printer maintenance and adjust printer

6 (Setup) button
Load Guide is displayed when paper is not loaded. You settings.
(Load Guide/ can continue by checking the selected Load Guide
2 Media Setup) procedure on the screen. You can eject paper that has been loaded.
button Media Setup is displayed when paper is loaded. You can The following can be performed when roll paper is
set the Media Size and Media Type. loaded.
(Cut/Eject) Move the end of the printed section to the cutting
7
button position
Eject roll paper after moving the end of the printed
section to the cutting position
Eject roll paper

1.5.2 Menu Descriptions

Set up menu
Table 1-16. Set up menu
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Check whether the print head nozzles are clogged. Visually confirm the printed check pattern, and perform
Print Head Nozzle Check
head cleaning if there are any blurred or missing sections.
Perform head cleaning if you notice banding or gaps in the print results. Cleans the print head to improve the
Print Head Cleaning
print quality.
Use this if nozzles are clogged even after performing Print Head Cleaning several times. Note that this
Heavy Head Cleaning
consumes more ink than Print Head Cleaning.
Maintenance
Paper Guide Cleaning Select this option to pass (feed and eject) plain paper through the printer and clean the rollers.
On This option is only available when printing from a smart device.
Thick Paper Set this if print results are scuffed or smeared. When this is set to On, print speed may slow down. Only use
Off this if scuffing occurs. When the printer is turned off, this setting returns to Off.
If print results appear grainy or out of focus, perform Print Head Alignment to correct the print
Print Head Alignment
misalignment.
Wi-Fi/Network Status
Check network information.
Network Status Wi-Fi Direct Status
System
Google Cloud Print Status
Administration
Configuration Status Sheet
Print Status Sheet Supply Status Sheet Prints an information sheet for the current status and settings.
Usage History Sheet
On Automatically displays the media setup screen when paper is loaded.
Paper Setup Display When this is Off, AirPrint is unavailable. Also, Error Notice from Paper Source
Paper Source Off Settings becomes Off.
Settings
On Set whether or not to display an error if the paper size or type differ from the printer
Error Notice
Off settings.
System
Printer Settings
Administration On This option only takes effect with fine art media and poster board. Select On to display an error in the control
Paper Skew Check panels screen when the paper is fed in at a slant. On is recommended, as feeding the paper at a slant can
Off cause the paper to jam.
On When this is set to On, even if the print position moves on the loaded paper due to a cutting error or paper
Horizontal Centered feed error, the printer detects the width of the paper and the image is adjusted and printed in the center. Even
Off if there is a paper cutting error or print position error, the margins are still set evenly on the left and right.


On
Print Page Line When this is set to On, a dotted line is printed on the roll paper.
Off
On Select whether or not (On/Off) to detect the paper width. When this is set to Off, printing may be performed
beyond the edges of the paper. If printing is performed beyond the edges of the paper, the inside of the printer
Printer Settings Paper Size Check
Off will be soiled with ink. We recommend setting this to On. When selecting Off, borderless printing can not be
performed.
On When this is set to On, the black ink is changed automatically using the Media Type selected in the printer
BK Ink Auto Change
Off driver.
LCD Brightness 1 to 9 You can adjust the brightness of the screen in nine stages.
High
Medium
Button Press
Low
Off
High
Medium Set whether or not to play a sound and the volume for operation sounds, error sounds,
System Sound Error Notice
Low and done sounds.
Administration
Off
High
Medium
Common Settings CompletionNotice
Low
Off
Set the time to switch to sleep mode (energy saving mode) when the printer is not operated for a continuous
Sleep Timer 1 to 240 mins.
period.
Off
30minutes
1h
Set whether or not to turn off the printer automatically, as well as setting the time until the printer
Power Off Timer 2h automatically turns off when no printer operations are performed for a continuous period. The default setting
varies depending on the area of use.
4h
8h
12h


Date/Time Set the date and time.
Date/Time Settings Set the time difference from Coordinated Universal Time (UTC). Default: Since this is set to 0:00, it does
Time Difference
not normally need to be changed.
English
French
Italian
German
Spanish
Common Settings
System Language Portuguese Select the language for the screen display. The default setting varies depending on the area of use.
Administration Dutch
Russian
Simplified Chinese
Traditional Chinese
Korean
On
Operation Timer Out You are returned to the Home screen if no operations are performed for three minutes on each menu.
Off
Wi-Fi/Network
Wi-Fi/Network Status Print a network status sheet. View network settings and connection status.
Settings


Manual
Push Button Setup
(WPS)
PIN Code Setup
Wi-Fi Setup (WPS)
Wi-Fi Auto Connect
Disable Wi-Fi
Wi-Fi/Network
Wi-Fi Direct Setup ---
Settings
Connection Check
System Printer Name
Administration
TCP/IP Address
Advanced Setup DNS Server
Proxy Server
Wi-Fi Direct
Google Cloud Print How to Select How to display an explanation of the function. Visit the portal for more information on registering and
Services Settings usage. You can stop/restart service usage and restore content to the default settings from Settings.
Wi-Fi/Network Settings Restore network settings to the default settings.

Restore Default
All except Network Settings Restore all control panel settings except network settings to the default settings.
Settings
All Settings Restore all settings to the default settings.
Network Summary Display

Table 1-17. Network Summary Display
Menu Menu Item Explanation
Wi-Fi/Network Settings
Menu Wi-Fi Setup
---
Wi-Fi Direct Setup
Wi-Fi Setup

1.5.3 Inspection Mode

The Inspection Mode is intended to be used by a service person for servicing the printer.
HOW TO START & QUIT
1. Press and hold the [Power] button, [Back] button, and [Home] button together for 10 seconds or longer.
2. To exit the Inspection Mode, press the [Power] button to power OFF the printer.
INSPECTION MODE MENU LIST

Table 1-18. Inspection Mode
Menu
Explanation
1 2 3
Mode used for adjustment at factory shipment
1. Printer Inspection Mode Printer Inspection Mode Flag check
Mode used for adjustment at factory shipment
1. Inspection ALL Mode used for adjustment at factory shipment
2. CSIC Check Mode used for adjustment at factory shipment
3. Maintenance Box Check Mode used for adjustment at factory shipment
2. Special Inspection 4. Panel Key Test To check the operation of buttons on the touch panel and operation of the touch panel
5. LCD/LED Test To check for the color and dot missing on the LCD and check the operation of the screen
6. Sensor Check To check the operation of each sensor
7. Rom Ver.check To check the current ROM version
1. Touch Screen Calibration To adjust the input position of the touch panel
3. Touch Screen Inspection
2. Touch PNL Measurement Mode To check the sensitivity of the touch panel
4. Development Mode 1. Electricity Test Mode Mode used for adjustment at factory shipment
5. Status Sheet Print Mode Mode used for adjustment at factory shipment
6. Normal Mode Mode used for adjustment at factory shipment

CHAPTER
2
TROUBLE SHOOTING

2.1 Overview 2.1.1.3 Recurrence check of the trouble

Check if the trouble the user claims recurs with the returned printer.

This section explains the basic procedure for troubleshooting problems on the printer
quickly and efficiently. If RIP was used, check if the trouble recurs when the driver is used.
When carrying out the troubleshooting procedures, take a flexible measure following If 3rd party's media were used, check if the trouble recurs when a genuine
your sales company's policy and considering the troubling situation. medium is used.
If 3rd party's ink was used, perform the repair according to the policy of each
2.1.1 Preliminary Check local sales subsidiary.
Make sure to verify or perform the following basic items whenever servicing the If the F/W was not the latest, gain agreement with the user on the update of F/
printer. W, and check if the trouble recurs when the latest F/W is used.
2.1.1.1 Before performing troubleshooting 2.1.1.4 Check for the counter values/history
Download NVRAM and check the following with NVRAM Viewer. (For the check
Before troubleshooting, perform basic checks such as connection check of the power
method, see P.211.)
cable and installation check of the ink cartridges.
Counter history of the periodic replacement parts. (if any part's life is near.)

2.1.1.2 Check for the usage environment Printer's operating history (if any cause for the trouble exists)

Check the user's usage environment.

Error history (the frequency/history of errors related with the trouble)
Temperature/humidity of the installation site
(For the guaranteed environment, see P.12.) 2.1.1.5 Test print check
Drivers/RIP that the user uses For the trouble related with print quality, carry out Test Print and check the current
Genuine media or 3rd party's media? adjustment status. (For the procedure of test print, see P.219.)
Genuine ink or 3rd party's ink?

F/W version (the latest?)
Check also the following if necessary.
Phenomenon Check Item

The installation site inclined?
Any vibrating equipment near the site?
Bad print quality The user's panel settings
Is the interior dirty?
Clean it if dirty.
Missing dots/bad print quality Near a conditioner's ventilation duct?
TROUBLE SHOOTING Overview 34

2.1.2 Troubleshooting Procedure 2.1.3.2 If necessary to escalate the trouble case

Refer to the following items according to the observed symptom, carry out the Make a report with the following data.
corresponding troubleshooting following the procedures described in the next sections. Backed-up NVRAM data
1. Trouble with a Maintenance Request or Service Call Error. (See P.36, P. 37) Firmware version

2. Trouble on print quality (See P.44)
3. Trouble on Paper Feeding (See P.47) Service program version
4. Other troubles (See P.48) For bad print quality: a print sample with the marked symptom and a printed
5. Trouble on Service Program (See P.49) test pattern.

6. Trouble on NVRAM viewer (See P.50)
For faulty parts: the faulty parts themselves and a photos of the troubling
section.

2.1.3 Procedure after troubleshooting Information on the user/the repair listed below
This is a format of the escalation report. At least check out the items on the
2.1.3.1 If the trouble has been successfully solved

list and register the case in the escalation system.
Check if the movement of the covers is normal (without any damage, noises).
Model name
If any abnormality is found, lubricate or replace the faulty parts.

Serial number
Carry out the cleaning after repair. With or without options
Prepare a report on the repair. (follow your company/local office's policy.) Content of the claim from the user
Date of occurrence
Trouble occurrence conditions/recurrence method
What the service person actually observed
(Check items before check, the content of troubleshooting and repair.)
Date of escalation
Purpose of escalation
(Measures which the user/service person)
Degree of urgency (S/A/B/C)
S: High (those which may cause a death, ignition, etc.)
A: Problems, bugs
B: Strong request
C: Inquiry
Deadline for the response
Repair history
Part-replacement history
TROUBLE SHOOTING Overview 35

2.2 Remedies for Maintenance Requests

This section describes the remedies for maintenance requests. Maintenance requests do not effect the printers operation; therefore, you can continue the current printing. When a
maintenance request error occurs, the printer displays on the LCD a hexadecimal code of NNNN which correspond to the bit numbers assigned to error statuses as shown in the
table below.
Table 2-1. Maintenance Request Errors
Bit assignment (Binary) XXXX
Cause Remedy
12 11 10 9 8 7 6 5 4 3 2 1 0 (Hexa-decimal)
Replace the Absorbers for Borderless Printing (POROUS PAD,
The waste ink counter of the Absorbers for
0 0 0 0 0 0 0 0 0 0 0 0 1 00000001 INK WASTE BOX, RIGHT/POROUS PAD, INK WASTE BOX,
Borderless Printing has reached the near end.
LEFT), and clear the usage counter with the Service Program.
The life of the ink supply tube has reached the Replace the ink supply tube (INK, SYSTEM, ASSY), and clear the
0 0 0 0 0 0 0 0 0 0 0 1 0 00000002
near end. usage counter with the Service Program.
0 0 0 0 0 0 0 0 0 0 1 0 0 00000004 Reserved
Replace the battery, and initialize the RTC with the Service
0 0 0 0 0 0 0 0 0 1 0 0 0 00000008 The RTC backup battery has run out.
Program.
0 0 0 0 0 0 0 0 1 0 0 0 0 00000010 Reserved
0 0 0 0 0 0 0 1 0 0 0 0 0 00000020 Reserved
Replace the pump cap unit (PUMP, CAP, ASSY), and clear the
0 0 0 0 0 0 1 0 0 0 0 0 0 00000040 The pump counter has reached the near end.
usage counter with the Service Program.
0 0 0 0 0 1 0 0 0 0 0 0 0 00000080 Reserved
0 0 0 0 1 0 0 0 0 0 0 0 0 00000100 Reserved
0 0 0 1 0 0 0 0 0 0 0 0 0 00000200 Reserved
0 0 1 0 0 0 0 0 0 0 0 0 0 00000400 Reserved
Replace the Cartridge Holder Waste Ink Pads (POROUS PAD,
The Ink Cartridge removal counter has reached
0 1 0 0 0 0 0 0 0 0 0 0 0 00000800 TRAY, INK EJECT), and clear the usage counter with the Service
the near end.
Program.
The ink selector driving frequency has reached the Replace the ink selector (INK, SYSTEM, ASSY), and clear the
1 0 0 0 0 0 0 0 0 0 0 0 0 00001000
near end. usage counter with the Service Program.
Note : Ex): When Maintenance Request 0000048 is displayed.

As 0000048 in hexadecimal means 100 1000 in binary, you can find out the code is assigned to Bit-3 and Bit-6 referring to the above table. In this case, two errors are
occurring simultaneously. (Bit-3: battery exhaustion/ Bit-6: pump counter near end.)
TROUBLE SHOOTING Remedies for Maintenance Requests 36

2.3 Remedies for Service Call Error

The following tables explains the Service Call error messages and remedies.
Table 2-2. Service Call Error
Code Category Error Name Cause Check Item Remedy
Replace the Ink Supply Tube (INK,
SYSTEM, ASSY) and reset the counter
using the Adjustment Program. In
addition, check the statuses of the CR
The CR scan path counter has reached
motor (MOTOR ASSY., CR), the driven
1101 IS CR life error a predetermined level. (The end of life ---
pulley, the Carriage Unit, and the Head
of the Ink Supply Tube)
FFC, if any abnormal noise or wear is
found, replace the corresponding part(s)
along with the Ink Supply Tube.(See
P.125)
An abnormal operation (reversed 1. Replace the CR scale.
operation) of the CR unit was detected. 2. Replace the driven pulley.
Contamination on CR scale 3. Replace the CR motor.
CR encoder failure (cable failure) 4. Lubricate the OIL PAD of the CR
CR scale failure
Check the reading status of the CR encoder with the Service
1121 CR CR reversing error unit. (See P.284)
Motor driver failure
Program.
5. Replace the CR timing belt.
CR belt failure 6. Replace the FFC of the CR encoder.
Driver pulley failure 7. Replace the CR unit.
CR motor failure (cable failure) 8. Replace the MAIN board.
The load on the CR motor has 1. Replace the CR scale.
exceeded the expected level.P 2. Replace the driven pulley.
Paper jam (such as paper left on the 3. Replace the CR motor.
print path)
Increase of load (such as the
4. Lubricate the OIL PAD of the CR
Visually check whether paper is left on the print path, and
1123 CR CR Duty over error unit. (See P.284)
damaged CR shaft, damaged CR remove it if left.
shaft bearing, insufficient grease,
the deformed CR sub shaft) 6. Replace the FFC of the CR encoder.
CR motor failure (cable failure) 7. Replace the CR unit.
CR encoder failure (cable failure) 8. Replace the MAIN board.
Drive time of the CR motor exceeding
1124 CR CR reversing error the predetermined time was detected. --- Replace the MAIN board.
Firmware becomes out of control.
TROUBLE SHOOTING Remedies for Service Call Error 37


When the power is ON, the pump cap
unit does not operate and the lock of 1. Is there any paper jammed inside the printer?
the CR unit cannot be released. Thus,
2. Does the CR scale have any scratches or dirt?
the CR home position cannot be 1. Replace the pump cap unit.
CR home position detected. 3. Check the reading status of the CR encoder with the Service 2. Replace the CR scale.
1125 CR
False detection of the home due to
detection error Program.
3. Replace the CR encoder.
paper jam or any other obstacle 4. Does the CR lock function normally? (Check manually
Misreading of the CR scale whether the pump unit functions or not.)
The CR lock is damaged.
The lock of the CR unit cannot be
1. Check manually whether the pump unit functions.
released. 1. Replace the pump cap unit.
Pump unit failure
1126 CR CR lock release error 2. Is the CR unit stopped at the home position?
2. Replace the CR scale.
The CR lock is damaged.
3. Are there any foreign materials around the pump unit?
The output of the CR encoder does not 1. Replace the CR motor.

change even though the CR motor is 2. Replace the driven pulley.
commanded to rotate. Are there any problems, such as the FFC is damaged or
CR encoder failure (cable failure)
1135 CR CR encoder test error disconnected, in the connection below?
CR encoder to SUB board (CN1)
4. Replace the FFC of the CR encoder.
CR motor failure (cable failure) 5. Replace the CR unit.
Large CR unit load 6. Replace the MAIN board.
Drive time of the PF motor exceeding
PF drive timeover the predetermined value was detected.
1222 PF --- Replace the MAIN board.
error
The output of the PF encoder does not 1. Replace the PF motor.

change even though the PF motor is
Are there any problems, such as the FFC is damaged or 2. Replace the FFC of the PF encoder.
commanded to rotate.
PF encoder failure (cable failure)
1223 PF PF encoder test error disconnected, in the connection below? 3. Replace the PF encoder.
PF encoder to MAIN board (CN49)
PF motor failure (cable failure)
4. Replace the MAIN board.
Large paper feed load 5. Replace the printer mechanism unit.
The load on the PF motor has exceeded
the expected level.
Paper jam (paper left on the print 1. Replace the PF motor.
path) 2. Replace the FFC of the PF encoder.
Increase of load (such as the
Visually check whether paper is left on the print path, and
122A PF PF overload error 3. Replace the PF encoder.
remove it if left.
damaged PF shaft, damaged PF 4. Replace the MAIN board.
shaft bearing, or insufficient grease) 5. Replace the printer mechanism unit.
PF encoder failure (cable failure)


An abnormal operation (reversing) of
the PF was detected. 1. Replace the PF motor.
Contamination on PF scale 2. Replace the FFC of the PF encoder.
PF encoder failure (cable failure) Check the reading status of the PF encoder with the Service 3. Replace the PF encoder.
PF scale failure
122C PF PF reversing error
Program. 4. Replace the PF scale.
Motor driver failure 5. Replace the MAIN board.
PF timing belt failure 6. Replace the printer mechanism unit.
The temperature of the head driver
rises, and has reached a
Head driver predetermined limit. 1. Replace the head FFC.

Check the connection of the head FFC for abnormalities, such
131B Head (transmission gate) Head FFC insertion at an angle 2. Replace the print head.

as whether it is inserted at an angle.
temp. error Disconnection of the head FFC 3. Replace the MAIN board.
SUB board failure
MAIN board failure
The pressure does not reach the
predetermined level despite
pressurization over a predetermined
time.
Pressure motor drive Pressure pump home sensor failure Check the connection part between the ink cartridge and ink 1. Replace the ink cartridge.
Abnormal ink cartridge pack (air
1400 Pressure motor
timeover cartridge holder, and remove foreign materials if any. 2. Replace the pressure pump.
leak)
Foreign materials are attached at the
I/C feed port. (Air leaks due to
incomplete seal.)
The pressure cannot be reduced. 1. Are there any problems, such as the FFC is damaged or
Pressure motor Pressure pump failure disconnected, in the connection below?
1403 Pressure motor pressure reducing Pressure motor to MAIN board (CN46) Replace the pressure pump.
error Pressure sensor to MAIN board (CN52)
2. Is the pressure tube jammed?


The pressure does not reach the
predetermined level despite
pressurization over a predetermined
time.
Pressure pump home sensor
Pump movement Check the connection part between the ink cartridge and ink 1. Replace the ink cartridge.
1404 Pressure motor failure
Air leaks.
cycle over error cartridge holder, and remove foreign materials if any. 2. Replace the pressure pump.
Abnormal ink cartridge pack
The seal of the I/C feed port is
incomplete, causing air to leak.
Foreign materials are attached.
Drive time of the pump motor is longer
Drive time monitor
1410 PUMP than the predetermined time. --- Replace the MAIN board.
time-out (PUMP)
Pump cap unit life The pump counter has reached the
142D PUMP --- Replace the pump cap unit.
error predetermined value.
The ink cartridge replacement counter
1430 Waste ink Holder ink pad error --- Replace the holder ink pad.
has reached the predetermined value.
The ink selector driving frequency has Replace the ink selector (INK,
1431 Ink selector Ink selector error ---
reached the predetermined value. SYSTEM, ASSY).
The ink selector does not finish
Ink selector drive operating in the predetermined time. Perform the Ink Selector Operation Check using the Service Replace the ink selector (INK,
Ink selector sensor failure
1432 Ink selector
timeover Program. SYSTEM, ASSY).
Ink selector motor failure
The cartridge cover does not open.
Load is applied.
The open/closed status of the cover
1. Replace the ink cover open sensor.
1434 Ink cover Ink cover unlock error cannot be detected. Is an object put on the cartridge cover?
2. Replace the ink cover solenoid.
Ink cover open sensor failure
The lock cannot be released.
Ink cover solenoid failure
Switching the ink selector failed.
The non-existent position has been
ink selector switching
1498 Ink selector --- Replace the ink selector
error
specified.
The release roller position sensor
Release phase cannot detect the actuator after the 1. Replace the release sensor.
1501 Driven release ---
detection error release motor has driven a 2. Replace the release motor.
predetermined number of steps.


Drive time of the driven release motor
Drive time monitor
1502 Driven release is longer than the predetermined time. --- Replace the MAIN board.
time-out
Mechanism unit An abnormality was detected in the

150D --- Clean the inside of the printer. (See P.282) Replace the printer mechanism unit.
abnormal error mechanism unit.
Drive time of the APG motor is longer
APG drive time
1511 APG than the predetermined time. --- Replace the MAIN board.
monitor time-out
The APG home position cannot be

detected.
The APG motor cannot drive by the
1. Replace the APG sensor.
1512 APG APG error predetermined amount. Does turning OFF and ON the power remove the error?
The CR lock cannot be released. 2. Replace the APG motor.
APG sensor failure
APG motor failure
The APG sensor cannot detect the
home position after the APG motor
has driven a predetermined number
of steps.
The APG motor cannot drive by the
1. Replace the APG sensor.
1513 APG APG reset error Does turning OFF and ON the power remove the error?
predetermined amount. 2. Replace the APG motor.
CR lock failure
APG sensor failure
APG motor failure
Drive time of the driven ASF motor is
ASF drive time
1520 ASF longer than the predetermined time. --- Replace the MAIN board.
monitor time-out
The detection status of the ASF sensor

does not change after the ASF motor
has driven a predetermined number of 1. Check whether there are any foreign materials inside the
ASF phase detection 1. Replace the APG sensor.
1531 ASF steps. ASF.
ASF sensor failure
error 2. Replace the APG motor.
2. Does turning OFF and ON the power remove the error?
Connection failure
ASF motor failure
When the power is ON, the home
position of the pressure pump cannot
Pressure pump home Does turning OFF and ON the power remove the error? 1. Replace the pressure pump.
pressure home sensor to Main board (CN52)
1535 Pressure pump be detected.
Sticking of bellows
detection error 2. Replace the MAIN board.
Pressure pump home sensor failure


When the power is ON, a foreign
Paper width sensor material on the platen was detected. Check whether a foreign material is on the platen, and remove it
An object reflecting light, such as
1600 PW Replace the PW sensor.
obstruction error if any.
paper, is on the platen.
Paper width sensor PW sensor failure
1601 PW --- Replace the PW sensor.
malfunction
If the printer is not recovered even after
The time information cannot be read the date is reset, perform the following.
1A23 RTC Invalid RTC data Initialize the RTC with the Service Program, and set the date.
from the RTC. 1. Replace the RTC backup battery.
The head thermistor detected a
temperature of -20 degrees or lower
or 100 degrees or higher. 1. Replace the head FFC.

Thermistor sensor
1A37 --- Head FFC insertion at an angle Check the connection of the head FFC for abnormalities. 2. Replace the print head.

error
Disconnection of the head FFC 3. Replace the MAIN board.
SUB board failure
MAIN board failure
The MAIN board detected a
Transistor ambient temperature of -20 degrees or lower
1A38 Hard --- Replace the MAIN board.
temp. error or 100 degrees or higher.
MAIN board failure
1. Install the firmware again.
1F81 CSIC CSIC firmware CSIC-related firmware error Does turning OFF and ON the power remove the error?
MAIN board If setting the Initial setting has not
The specifications of the MAIN board Set the Initial setting of the MAIN board with the Service
1F82 CSIC incorrect specification recovered the printer, replace the MAIN
are incorrect. Program.
error board.
This error is intended to be used in the
product development stage. It is
Turn the power off and then turn it back on. Does the printer
Service call for FW supposed to not occur to marketed
DXXX Debugging recover from the error? (No repair work is needed unless the
debugging products, but may occur due to an
error occurs again.) 1. Install the firmware again.
unexpected cause such as external
noises. 2. Replace the MAIN board.
There is something wrong with the
CPU related service
FXXX CPU firmware. Is the firmware installed correct one for the printer?
Main board failure
call
0102 RTC System fatal error RTC failure Does turning OFF and ON the power remove the error? Replace the RTC.


0103 RTC System fatal error RTC failure Does turning OFF and ON the power remove the error? Replace the RTC.
Wi-Fi board/ Wi-Fi board or MAIN board failure 1. Replace the Wi-Fi board.
0A30 System fatal error Does turning OFF and ON the power remove the error?
MAIN board 2. Replace the MAIN board.
Wi-Fi board/ Wi-Fi board or MAIN board failure 1. Replace the Wi-Fi board.
0A39 System fatal error Does turning OFF and ON the power remove the error?
MAIN board 2. Replace the MAIN board.

2.4 Remedies for Print Quality Troubles

This section provides troubleshooting of print quality troubles classifying them by observed symptom. Before performing troubleshooting, refer to "Nozzle Check" (p239) and print
nozzle check pattern. Examine the printed pattern, and if any missing segment is found, perform the PRINT HEAD cleaning.
Table 2-3. Print Quality Troubles

Symptom Cause Check Item Remedy
The Wiper is contaminated and wiping 1. Is the Wiper or Wiper Cleaner contaminated? 1. Clean the Wiper.
the PRINT HEAD cannot be performed
properly. 2. Is the Wiper or Wiper Cleaner damaged? 2. Replace the Wiper and Wiper Cleaner.
1. Clean the Cap.

The Head Cap is contaminated. Is the Cap contaminated? 2. Replace the Cap (PUMP CAP UNIT). (Page
122)
There is some foreign material on the
Is there any foreign materials on the PRINT HEAD? Clean the PRINT HEAD.
PRINT HEAD.
There is something wrong in the pump
Is the pump tube being bent or getting caught between
The nozzles are still clogging after tube and the cleaning (suctioning of Route the pump tube correctly.
surrounding parts or components?
cleaning. ink) cannot be performed properly.
The ink is leaking. Is there any ink leakage observed on the ink flow paths? If any leakage is found, correct it.
There is air inside the ink path. Is there any air bubbles observed in the ink flow paths? Run a head cleaning. (Page 238)
1. Reconnect the HEAD FFC.
Is the HEAD FFC connected properly without being
The HEAD FFC is not connected
connected at an angle and any abnormalities such as peeled 2. If the trouble still occurs, the cause may be
correctly. breaking of the HEAD FFC. Replace the
terminals?
HEAD FFC. (Page 137)
If any of the remedies above does not help, replace the following parts one by one.
PRINT HEAD (Page 103)
MAIN BOARD (The fuse may have blown) (Page 94)
Carry out the adjustments correctly.
Have the following adjustments been made properly? Head inclination adjustment (CR direction)
Head inclination auto adjustment (CR direction)
The PRINT HEAD has not been
(Page 232)
Head slant auto adjustment (PF direction) Head slant adjustment (PF direction) (Page
Horizontal or vertical lines look adjusted properly.
misaligned. 236)
1. Is the paper thickness setting correct? 1. Correct the paper thickness setting.
Improper PG adjustment
2. Has the PG adjustment been made properly? 2. Perform the PG adjustment. (Page 223)
TROUBLE SHOOTING Remedies for Print Quality Troubles 44


Carry out the following adjustments.
Head inclination adjustment (CR direction)
The PRINT HEAD has not been
--- (Page 232)
Head slant adjustment (PF direction) (Page
adjusted properly.
236)
Carry out the following adjustment.
Media Feed Auto Adjustment
The paper was not fed properly. --- Check the following settings.
Bandings in the paper feeding direction. Feed Adjustment
Media Tension
1. Clean the PF SCALE.
1. Is the PF SCALE damaged or contaminated?
2. Reinstall the PF SCALE and PF ENCODER.
PF SCALE or PF ENCODER failure 2. Is the PF SCALE attached properly?
3. Replace the PF SCALE (Page 172) and PF
3. Is the PF ENCODER installed correctly?
ENCODER (Page 173).
The tension of the PF TIMING BELT is Correct the tension of the PF TIMING BELT.
---
not proper. (Page 174)
PF MOTOR failure --- Replace the PF MOTOR. (Page 176)
1. Is the paper thickness setting correct? 1. Correct the paper thickness setting.
Improper PG adjustment
2. Has the PG adjustment been made properly? 2. Perform the PG adjustment. (Page 223)
1. Clean the CR SCALE.
1. Is the CR SCALE damaged or contaminated?
2. Reinstall the CR SCALE and CR ENCODER.
CR SCALE or CR ENCODER failure 2. Is the CR SCALE attached properly?
Bandings in the carriage movement 3. Replace the CR SCALE (Page 107) and CR
direction. 3. Is the CR ENCODER installed correctly?
ENCODER (Page 110).
The tension of the CR TIMING BELT Correct the tension of the CR TIMING BELT.
---
is not proper. (Page 225)
Lubrication on the CR moving parts is
Has the oil pad of the CR UNIT dried out? If the pad is dry, lubricate it. (Page 284)
insufficient.
1. Is the paper wrinkled, bent, rippled, or warped? 1. Replace the paper with a new proper one.
There is a problem with the paper used. 2. Is the paper too thick and contacting with the head? 2. Adjust the PG setting according to the paper
Printed side is smudged or smeared with 3. Is the paper too thin and loosening when being fed? thickness.
ink. Improper PG adjustment Has the PG adjustment been made properly? Perform the PG adjustment. (Page 223)
The PF (Paper Feed) Roller is
Is the PF roller smudged or smeared with ink or anything? Clean the roller. Print some blank pages to clean it.
contaminated
1. Clean the platen.
The backside of paper is smudged or 1. Is the platen contaminated with ink?
The platen is contaminated. 2. Enable (select ON) the Paper Size Check
smeared with ink. 2. Is the Paper Size Check function enabled?
function.


The ink in the ink cartridge is not Shake the ink cartridges so that ink droplets spread
---
Color or print density unevenness within a agitated enough. evenly inside the cartridges.
page or across pages. Deterioration of ink quality Have the installed ink cartridges expired? Replace the expired ink cartridges with new ones.
Improper PG adjustment Has the PG adjustment been made properly? Perform the PG adjustment. (Page 223)
Rewrite the Head rank ID with a correct one. (Page
Too much ink discharge. Has the Head rank ID been written correctly?
Blurred print 231)
The ink droplet sizes are not proper. Are the RIP settings proper? Change the RIP settings accordingly.
Traces of Pressure Roller are caused
Remove the paper if the printer is left for a long
because the paper had been kept set in ---
Paper dust is attached or the traces of the time.
the printer for a long time.
rollers appear.
The paper dust attached on the PF Clean the rollers. Print some blank pages to clean
Is there any paper dust attached to the PF rollers?
rollers transferred to the paper. them.

2.5 Trouble on Paper Feeding

This section describes the possible troubles on paper feeding and their causes and remedies.
Table 2-4. Trouble on Paper Feeding
Paper is not fed into the printer properly. PE SENSOR failure --- Replace the PE SENSOR. (See P.187)
1. Clean the PF SCALE.
1. Is the PF SCALE damaged or contaminated?
2. Reinstall the PF SCALE and PF ENCODER.
PF SCALE or PF ENCODER failure 2. Is the PF SCALE attached properly?
3. Replace the PF SCALE (See P.172) and PF
Paper feeding or paper ejecting is 3. Is the PF ENCODER installed correctly?
ENCODER (See P.173).
abnormal.
The tension of the PF TIMING BELT is Correct the tension of the PF TIMING BELT. (See
---
not proper. P.174)
PF rollers failure Are the PF rollers contaminated or damaged? Clean the rollers or replace them.
The Paper Skew Check function has Enable (select ON) the Paper Skew Check
---
been disabled. function.
Paper is skewing. The Paper Size Check function has Enable (select ON) the Paper Size Check
---
been disabled. function.
The PW SENSOR is not working. --- Replace the PW SENSOR. (See P.111)
Paper feed amount is not configured Perform the Media Feed Auto Adjustment. (Page
---
correctly. 265)
Actual margins differ from the specified
margins. Enable (select ON) the Paper Size Check
The Paper Size Check function has
--- function. (The printer is not capable of precisely
been disabled.
correcting less than 2 mm differences.)
TROUBLE SHOOTING Trouble on Paper Feeding 47

2.6 Other Troubles

Table 2-5. Other Troubles
The power cable is unplugged Is the power plug connected properly? Connect it properly.
Is the electrical outlet overloaded sharing with any other Use one electrical outlet for the printer only if
The power voltage is unstable.
electric equipment? possible.
Is there any problems in the connection between the PSH
Connection failure of the PSH BOARD Correct the problem.
BOARD and the MAIN BOARD?
The printer is not powered.
Connection failure of the PANEL Is there any problems in the connection between the
Correct the problem.
BOARD PANEL BOARD and the MAIN BOARD?
If any of the remedies above does not help, replace the following parts one by one.
AC inlet
Power Supply Board (See P.97)
A wrong type of network cable is used. Is a crossing cable used as the network cable? Replace the cable with a straight cable.
Is there any abnormalities observed on the cable?
Are the connectors firmly inserted?
Network cable failure Is the cable breaking? Correct the problem.
Is the cable being bent or is there anything placed on the
Cannot access to the network.
cable?
LAN connector failure Is the connector deformed or damaged? Replace the MAIN BOARD.
If any of the remedies above does not help, replace the Main Board. (See P.94)
The tension of the CR TIMING BELT Perform the CR Timing Belt Tension Check. (Page
---
is not proper. 225)
Lubrication of the CR UNIT and CR Does the CR UNIT move smoothly? Check it by pulling
If the unit does not move smoothly, lubricate it.
shaft is insufficient. the CR TIMING BELT.
The printer makes a strange noise when the
1. Clean the CR SCALE.
CR is moving. 1. Is the CR SCALE damaged or contaminated?
2. Reinstall the CR SCALE and CR ENCODER.
CR SCALE or CR ENCODER failure 2. Is the CR SCALE attached properly?
3. Replace the CR SCALE (See P.107) and CR
3. Is the CR ENCODER installed correctly?
ENCODER (See P.110).
If any of the remedies above does not help, replace the CR MOTOR. (See P.116)
TROUBLE SHOOTING Other Troubles 48

2.7 Trouble on Service Program

This section describes possible troubles on Service Program and their causes and remedies.
Table 2-6. Troubles on Service Program

Are you running the program on the following operating
systems? Run the program on the supported operating
Supported OS: Windows Vista, Windows 7, Windows
The operating system is not supported.
systems.
8/8.1
The printer is not connected to the Is there any problem with the connection between the
Connect them properly.
computer properly. printer and computer?
Service Program does not start If the program still does not start, the program files
There is something wrong with the Try with another computer. Does the program start
may be broken. Download the set of program files
program file. normally?
again.
Did you get the program through the official channel?
Registration information of the program Download the program file including security files
Check it with the license agreement displayed at the start-
is wrong. through the official channel.
up screen.
More than one printers are connected to Is there any printer connected to the USB port on the Disconnect the printer which is not necessary for
the computer. computer other than the one for adjustment? the adjustment.
The printer is turned off.
The printer is in a status that cannot
1. Is the printer powered on? 1. Turn the printer on.
The printer does not react to the program 2. Is there any error occurring on the printer? 2. Correct the printer errors.
accept the program command.
command.
After the USB ID is changed, the 1. Is the printer powered on?
Select the printer (USB port) correctly.
printer has not been reselected. 2. Is there any error occurring on the printer?
The selected adjustment does not
Remove paper error require printing, but paper is loaded on --- Remove the paper from the printer.
the printer.
TROUBLE SHOOTING Trouble on Service Program 49

2.8 Trouble on NVRAM Viewer

This section describes possible troubles on NVRAM Viewer and their causes and remedies.
Table 2-7. Trouble on NVRAM Viewer

With a text editor, open the ini file (ext_dlg.ini) in the
The button to open the NVRAM Viewer is NVRAM Viewer function is set to Adjust the setting according to the policy of each
Service folder of the Service Program, and check the
not displayed. Hide. local sales subsidiary.
setting status of the NVRAM Viewer. (0 = Hide, 1 = Show)
The contents and the items displayed in the
The Service Program you are running is
NVRAM Viewer do not match with each Are you running the Service Program for this product? Use the proper Service Program for this product.
different one.
other.
History of the error and the counter
Click the Send as CSV button on the lower right
History of the error and the counter reset reset are shown only as a CSV file. It
--- NVRAM Viewer screen to output the CSV file.
are not displayed on the NVRAM Viewer. will not be shown in the Viewer,
These histories are recorded in this file.
because they have too many items.
TROUBLE SHOOTING Trouble on NVRAM Viewer 50

CHAPTER
3
DISASSEMBLY & ASSEMBLY

3.1 Overview 3.1.1 Precautions

Before starting the disassembly or reassembly of the product, read the following
This chapter describes procedures for disassembling the main components of SC-P800
precautions given under the headings WARNING and CAUTION.
series.
Be sure to follow the steps when disassembling the unit.
W A R N IN G When the PRINTR COVER is opened, a safety-interlock
Unless otherwise specified, disassembled units or components can be reassembled by mechanism causes the CR MOTOR and the PF MOTOR to
reversing the disassembly procedure. stop. When the interlock function is disabled, be sure to take
WARNING safety precautions and turn the function back to enabled after
Procedures which, if not strictly observed, could result in personal injury are the operation.
described under the heading WARNING. This printer is equipped with a lithium battery. When handling
CAUTION
the lithium battery, the following precautions should be
followed.
CAUTION signals a precaution which, if ignored, could result in damage to
When replacing the battery, replace it only with a specified
equipment.
CHECK POINT
type of battery. Using a different type of battery may cause
excess heat or explosion.
Important tips for procedures are described under the heading CHECK POINT. Recommended battery: CR2032 (Sony)
REASSEMBLY Dispose of used batteries according to manufactures
If the assembly procedure is different from the reversed disassembly procedure, instructions and local regulations. Contact your local
the correct procedure is described under the heading REASSEMBLY. government agency for information about battery disposal
ADJUSTMENT
and recycling.
When disposing of the battery, be sure to securely cover its
Any adjustments required after reassembly of components or parts are described (+) end with tape to prevent combustion or explosion.
under the heading ADJUSTMENT. Be sure to perform the specified Do not recharge the battery.
adjustments with reference to Chapter 4 ADJUSTMENT. Do not use the battery if it is discolored or damaged, or if any
LUBRICATION leakage of electrolyte is observed.
LUBRICATION signals that the part needs to be lubricated when replacing or Do not dismantle, solder or heat the battery. Doing so could
maintaining it after disassembling. result in leakage of electrolyte, heat generation, or explosion.
Do not heat the battery or dispose of it in fire.
If the electrolyte leaked from the battery contacts with your
skin or gets into your eyes, rinse it off with clean water and
see a doctor immediately.
DISASSEMBLY & ASSEMBLY Overview 52

The power switch for this printer is installed on the secondary Locate the printer on a stable and flat surface.

W A R N IN G C A U T IO N
side of the power circuit; therefore, the power is always Use only recommended or s for disassembly, assembly or
supplied unless the AC Cable is unplugged. To prevent electric adjustment of the printer.
shock and circuit damage during servicing, make sure to follow Apply lubricants and adhesives as specified.
the instructions below. Be careful not to soil the printer or the floor with the leaked ink
Before removing a circuit board, make sure to unplug the when removing the ink-path-related components or parts.
AC Cable from the AC outlet and confirm the LEDs are Spread a sheet of paper or cloth on the floor in advance.
turned off by pressing the Power button on the Operating Do not touch electrical circuit boards with bare hands as the
Panel. This operation discharges the residual charge in the elements on the board are so sensitive that they can be easily
printer. damaged by static electricity. If you have to handle the boards
Make sure not to place the removed circuit boards on the with bare hands, use static electricity discharge equipment such
metal and such directly.

as anti-static wrist straps.
Always wear gloves for disassembly and reassembly to avoid When the printer has to be operated with the covers removed,
injury from sharp metal edges.

take extra care not to get your fingers or clothes caught in
Never touch the ink or wasted ink with bare hands. If ink comes moving parts.
into contact with your skin, wash it off with soap and water When you have to remove any parts or components that are
immediately. If irritation occurs, contact a physician.

provided as after-service-parts but are not described in this
If ink gets in your eye, flush the eye with fresh water and see a chapter, carefully observe how they are installed and make
doctor immediately. sure to remember it before removing them.
When replacing the MAIN BOARD, PSH BOARD, or Power Disassembling the frame and some components (platen, PF
harnesses and such, make sure to check visually if any harness shaft) of the printer is prohibited because they are assembled
is caught in between or any wrong connection exists. with precise measurements in 1/100 mm unit at the factory.

3.1.2 Cautions after assembling 3.1.3 Orientation Definition

The terms used for indicating the orientation/direction throughout this chapter are as
C A U T IO N The ink-path-related components or parts should be firmly and
follows.
securely reinstalled on the printer to prevent the ink from
leakage.
When reassembling the printer, make sure to connect the Up
connectors of the electric components or parts correctly and
securely. Use extreme care when connecting FFCs (flexible flat
cables). Improper connection of the FFCs, such as inserting
them diagonally into the connectors, could cause short- Rear
circuiting and lead to breakdown of the electric elements on the
boards.
When reassembling the printer, make sure to route the FFCs
and other cables as specified in this chapter. Failure to do so Right
may cause an unexpected contact of the cables with sharp metal Home side
edges, or lead to lower the noise immunity.
When you removed any parts (especially cables) that are
secured with acetate tape or two-sided tape, be sure to reinstall
and secure them with the tape as exactly the same as they were.
Left
Full side
Front
Down
Figure 3-1. Orientation Definition

3.1.4 Recommended Tools

To protect this product from damage, use the tools indicated in the following table. For
the tools required to perform the adjustment, refer to Tools/Consumables for
Adjustments in Chapter 4.
Table 3-1. Tools

Name Explanation Target parts
40 mm or longer shaft length is
Phillips screwdriver, No. 1 recommended. (The magnetized ---
one is preferable.)
250 mm or longer shaft length is
Phillips screwdriver, No. 2 recommended. (The magnetized one General
is preferable.)
Phillips screwdriverBit Total length 100 mm or less ASF Assy
Flat-blade screwdriver For removing the housing ---
Tweezers --- ---
General (Use when tape is
For fixing the cable, harness or for
Acetate tape peeled or for parts
the sharp edge countermeasure
replacement.)
For protecting the printer from Ink system
dirt Print head
For preventing screws from Pump cap unit
Waste
dropping into the printer Board paper tray

3.2 Parts Diagram
COVER, PRINTER (p. 77)
PAPER, SUPPORT, ASSY. (p. 78)

HOUSING, LEFT (p. 80)
COVER, IH, ASSY. (p. 71)

BASE, ENCLOSURE (p. 88)
Housing, Front, Support/
Hinge, Cover, IC (p. 82)
HOUSING, UPPER (p. 85)
LOCK, COVER, ASSY.

(p. 90)
HOUSING, RIGHT (p. 81)
HOUSING, LEFT
(p. 80) HOUSING, REAR, ASSY. (p. 72)
HOUSING, FRONT, UPPER

(p. 83)
COVER, HOUSING,
OPERATION, PANEL, LOWER (p. 87)
ASSY. (p. 84)
Cover, Panel (p. 79)

COVER, WB (p. 76)
HOUSING, FRONT, MAINTENANCE CARTRIDGE

RIGHT, UPPER (p. 75) SENSOR (p. 93)
Figure 3-2. Housing
DISASSEMBLY & ASSEMBLY Parts Diagram 56

AC INLET (p. 99)
BOARD ASSY., POWER

SUPPLY (p. 97)
BOARD ASSY., MAIN

(p. 94)
BOARD ASSY., SUB (p. 100)
WiFi, Assy (p. 101)
Figure 3-3. Electric Circuit Components

APG SENSOR
(p. 118) BOARD ASSY., ENCODER
(p. 110)
PRINT HEAD
(p. 103)
BOARD ASSY.,
DETECTOR, PW; B (p. 111)
SCALE, CR (p. 107)
PULLEY, DRIVEN, ASSY.

(p. 113)
MOTOR ASSY., CR
(p. 116)
MOTOR ASSY., APG

(p. 114)
BELT, CR (p. 112)
CABLE ASSY., ASP

COVER, CR (p. 102)
(p. 137)
CARRIAGE, ASSY. (p. 119)
Figure 3-4. Carriage Mechanism

INK, SYSTEM, ASSY.

(p. 125)
POROUS PAD, INK WASTE BOX,
RIGHT/ POROUS PAD, INK WASTE
BOX, LEFT (p. 133)
PRESSURE, PUMP,
ASSY. (p. 135)
PUMP, CAP ASSY.

(p. 122)
POROUS PAD, TRAY,

INK EJECT (p. 132)
Figure 3-5. Ink System Mechanism

ASF SENSOR (p. 185)
ASF, ASSY. (p. 180)
MOTOR ASSY., ASF

(p. 184)
STACKER, ASSY. (p. 152)
BOARD PAPER TRAY/FRAME,

PAPER, EJECT, ASSY (p. 159)
Figure 3-6. Paper Feed Mechanism (1)

PAPER, DETECTOR, PE,

ASF, ASSY (p. 179) SHAFT, RELEASE, ASSY.
(p. 189)
PAPER, DETECTOR, PAPER GUIDE, UPPER,

ASSY. (p. 187) ASSY. (p. 190)
MOTOR, RELEASE,
ASSY. (p. 176)
ENCODER, PF, ASSY.

(p. 173)
SCALE, PF, 180

Rear Paper Guide Assy (p. 172)
(p. 170)
TIMING BELT, PF
PAPER, GUIDE, RELEASE SENSOR

(p. 174)
LOWER, L / R (p. 171) (p. 186)
Figure 3-7. Paper Feed Mechanism (2)

3.3 Disassembly Flowchart
HOUSING
Start
"3.4.3.2 HOUSING, REAR, ASSY. "3.4.3.5 COVER, WB (p76)" "3.4.3.6 COVER, PRINTER (p77)" "3.4.3.7 PAPER, SUPPORT, ASSY.
(p72)" "3.4.3.1 COVER, IH, ASSY. (p71)" (p78)"
"3.4.3.9 HOUSING, LEFT (p80)" "3.4.3.10 HOUSING, RIGHT

(p81)"
"3.4.3.10 HOUSING, RIGHT "3.4.3.1 COVER, IH, ASSY. (p71)" "3.4.3.3 HOUSING, FRONT, LEFT "3.4.3.8 Cover, Panel (p79)" "3.4.3.4 HOUSING, FRONT,
(p81)" (p74)" RIGHT, UPPER (p75)"
"3.4.3.3 HOUSING, FRONT, LEFT "3.4.3.11 Housing, Front, Support/ "3.4.3.13 OPERATION, PANEL,
(p74)" Hinge, Cover, IC (p82)" ASSY. (p84)"
"3.4.3.4 HOUSING, FRONT,

RIGHT, UPPER (p75)"
"3.4.3.8 Cover, Panel (p79)"
"3.4.3.1 COVER, IH, ASSY. (p71)"
"3.4.3.11 Housing, Front, Support/

Hinge, Cover, IC (p82)"

UPPER (p83)"
"3.4.3.13 OPERATION, PANEL, "3.4.3.14 HOUSING, UPPER

ASSY. (p84)" (p85)"
"3.4.3.15 COVER, HOUSING, "3.4.6.3 Rear Paper Guide Assy "3.4.3.18 MAINTENANCE
"3.4.3.6 COVER, PRINTER (p77)" LOWER (p87)" (p170)" CARTRIDGE SENSOR (p93)"
"3.4.3.7 PAPER, SUPPORT, ASSY. "3.4.3.16 BASE, ENCLOSURE "3.4.3.17 LOCK, COVER, ASSY.
(p78)" (p88)" (p90)"
DISASSEMBLY & ASSEMBLY Disassembly Flowchart 62

ELECTRIC CIRCUIT COMPONENTS / PRINTER MECHANISM
Start
"3.4.3.2 HOUSING, REAR, ASSY.

(p72)"
"3.4.3.9 HOUSING, LEFT (p80)"
"3.4.3.10 HOUSING, RIGHT

(p81)"
"3.4.3.3 HOUSING, FRONT, LEFT

(p74)"

RIGHT, UPPER (p75)"
"3.4.3.8 Cover, Panel (p79)"

UPPER (p83)"
"3.4.3.13 OPERATION, PANEL,

ASSY. (p84)"
"3.4.3.6 COVER, PRINTER (p77)"
"3.4.3.7 PAPER, SUPPORT, ASSY.

(p78)"
"3.4.3.1 COVER, IH, ASSY. (p71)"
"3.4.3.11 Housing, Front, Support/ "3.4.4.1 BOARD ASSY., MAIN "3.4.4.2 BOARD ASSY., POWER "3.4.4.3 AC INLET (p99)" "3.4.4.5 WiFi, Assy (p101)" "3.4.5.1 COVER, CR (p102)"
Hinge, Cover, IC (p82)" (p94)" SUPPLY (p97)"
"3.4.3.14 HOUSING, UPPER "3.4.7.1 Replacing the PRINTER "3.4.4.4 BOARD ASSY., SUB
(p85)" MECHANISM (p192)" (p100)"

CARRIAGE MECHANISM
Start
"3.4.5.15 POROUS PAD, INK

"3.4.3.2 HOUSING, REAR, ASSY. WASTE BOX, RIGHT/ POROUS
(p72)" PAD, INK WASTE BOX, LEFT
(p133)"
"3.4.3.9 HOUSING, LEFT (p80)" "3.4.5.9 MOTOR ASSY., CR

(p116)"
"3.4.3.10 HOUSING, RIGHT "3.4.5.3 SCALE, CR (p107)"

(p81)"
"3.4.3.3 HOUSING, FRONT, LEFT "3.4.5.12 PUMP, CAP ASSY.

(p74)" (p122)"
"3.4.3.4 HOUSING, FRONT, "3.4.5.1 COVER, CR (p102)"

RIGHT, UPPER (p75)"
"3.4.3.8 Cover, Panel (p79)" "3.4.5.13 INK, SYSTEM, ASSY.

(p125)"
"3.4.3.1 COVER, IH, ASSY. (p71)" "3.4.5.2 PRINT HEAD (p103)"
"3.4.3.11 Housing, Front, Support/ "3.4.5.11 CARRIAGE, ASSY.

Hinge, Cover, IC (p82)" (p119)"
"3.4.3.12 HOUSING, FRONT, "3.4.5.4 BOARD ASSY., "3.4.5.5 BOARD ASSY., "3.4.5.6 BELT, CR (p112)"
UPPER (p83)" ENCODER (p110)" DETECTOR, PW; B (p111)"
"3.4.3.13 OPERATION, PANEL, "3.4.5.1 COVER, CR (p102)" "3.4.5.3 SCALE, CR (p107)" "3.4.5.8 MOTOR ASSY., APG "3.4.6.10 ASF, ASSY. (p180)" "3.4.1.1 Unlocking the CARRIAGE,
ASSY. (p84)" (p114)" ASSY. manually (p68)"
"3.4.5.2 PRINT HEAD (p103)" "3.4.5.10 APG SENSOR (p118)" "3.4.5.7 PULLEY, DRIVEN, ASSY. "3.4.5.9 MOTOR ASSY., CR
"3.4.3.6 COVER, PRINTER (p77)" (p113)" (p116)"
"3.4.3.7 PAPER, SUPPORT, ASSY. "3.4.5.13 INK, SYSTEM, ASSY.

(p78)" (p125)"
"3.4.3.14 HOUSING, UPPER "3.4.5.17 CABLE ASSY., ASP

(p85)" (p137)"

INK SYSTEM MECHANISM
Start

(p72)"

(p81)"

(p74)"

RIGHT, UPPER (p75)"
"3.4.3.8 Cover, Panel (p79)"
"3.4.3.1 COVER, IH, ASSY. (p71)"


UPPER (p83)"

ASSY. (p84)"
"3.4.3.6 COVER, PRINTER (p77)" "3.4.3.16 BASE, ENCLOSURE "3.4.5.12 PUMP, CAP ASSY. "3.4.5.1 COVER, CR (p102)" "3.4.6.1 STACKER, ASSY. (p152)"
(p88)" (p122)"
"3.4.3.7 PAPER, SUPPORT, ASSY. "3.4.5.13 INK, SYSTEM, ASSY. "3.4.5.15 POROUS PAD, INK
(p78)" (p125)" WASTE BOX, RIGHT/ POROUS
PAD, INK WASTE BOX, LEFT
(p133)"
"3.4.3.14 HOUSING, UPPER "3.4.5.14 POROUS PAD, TRAY,

(p85)" INK EJECT (p132)"

PAPER FEED MECHANISM (1)
Start

(p72)"

(p81)"

(p74)"

RIGHT, UPPER (p75)"
"3.4.3.8 Cover, Panel (p79)" "3.4.6.1 STACKER, ASSY. (p152)"
"3.4.3.1 COVER, IH, ASSY. (p71)"

"3.4.3.12 HOUSING, FRONT, "3.4.6.6 ENCODER, PF, ASSY. "3.4.6.5 SCALE, PF, 180 (p172)" "3.4.6.13 RELEASE SENSOR "3.4.6.8 MOTOR, RELEASE, ASSY. "3.4.6.11 MOTOR ASSY., ASF
UPPER (p83)" (p173)" (p186)" (p176)" (p184)"
"3.4.3.13 OPERATION, PANEL, "3.4.6.7 TIMING BELT, PF "3.4.6.14 PAPER, DETECTOR,

"3.4.6.1 STACKER, ASSY. (p152)"
ASSY. (p84)" (p174)" ASSY. (p187)"
"3.4.5.16 PRESSURE, PUMP, "3.4.6.15 SHAFT, RELEASE,

"3.4.3.6 COVER, PRINTER (p77)" ASSY. (p135)" ASSY. (p189)"
"3.4.3.7 PAPER, SUPPORT, ASSY. "3.4.1.1 Unlocking the CARRIAGE, "3.4.6.16 PAPER GUIDE, UPPER,
(p78)" ASSY. manually (p68)" ASSY. (p190)"
"3.4.3.14 HOUSING, UPPER "3.4.6.2 BOARD PAPER TRAY/

(p85)" FRAME, PAPER, EJECT, ASSY
(p159)"

PAPER FEED MECHANISM (2)
Start

(p72)"

(p81)"

(p74)"

RIGHT, UPPER (p75)"
"3.4.3.8 Cover, Panel (p79)"
"3.4.3.1 COVER, IH, ASSY. (p71)"


UPPER (p83)"

ASSY. (p84)"
"3.4.6.10 ASF, ASSY. (p180)" "3.4.6.3 Rear Paper Guide Assy "3.4.6.9 PAPER, DETECTOR, PE,
"3.4.3.6 COVER, PRINTER (p77)" (p170)" ASF, ASSY (p179)"
"3.4.3.7 PAPER, SUPPORT, ASSY. "3.4.6.8 MOTOR, RELEASE, ASSY. "3.4.6.12 ASF SENSOR (p185)" "3.4.6.4 PAPER, GUIDE, LOWER, "3.4.6.14 PAPER, DETECTOR,
(p78)" (p176)" L / R (p171)" ASSY. (p187)"
"3.4.3.14 HOUSING, UPPER "3.4.6.15 SHAFT, RELEASE,

(p85)" ASSY. (p189)"

3.4 Disassembly and Assembly Procedure

This section describes procedures for disassembling the components allowed to be
disassembled. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.
Carriage Lock
Release Gear
3.4.1 Preparation for servicing
3.4.1.1 Unlocking the CARRIAGE, ASSY. manually
1. Remove the HOUSING, RIGHT. (p81)
2. While pressing the carriage lock release gear in the direction of the arrow, turn it
counterclockwise until it stops to unlock the CARRIAGE, ASSY.
To lock the CARRIAGE, ASSY., put it back to the home position

and turn the release gear clockwise.
Figure 3-8. Unlocking the CARRIAGE, ASSY.
DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 68

3.4.2 Consumable Home button
3.4.2.1 Ink Cartridge

1. Turn the printer ON.
2. Press (Ink remaining display) button, and the COVER, IH, ASSY. rises COVER, IH, ASSY.
approximately 8 mm.
3. Open the COVER, IH, ASSY. (Ink remaining display) button
4. Press the Ink Lever of the each Ink Cartridge to release the lock.
5. Remove the Ink Cartridges.
C A U T IO N Never touch the IC chips on the Ink Cartridges. Doing so may

cause a detection error of the Ink Cartridges or a malfunction
of the printer.
Never touch the ink supply port of the Ink Cartridges as ink
may leak from the port.
IC Chip
Figure 3-9. Opening the COVER, IH, ASSY.
Ink Lever
Ink Cartridge
Ink Supply Port
Figure 3-10. Removing the Ink Cartridges

3.4.2.2 Maintenance Cartridge

1. Open the COVER, WB.
2. Slightly lift the Maintenance Cartridge and pull it out from the main unit.
C A U T IO N Never touch the IC chip on the Maintenance Cartridge. Doing so

may cause a detection error of the Maintenance Cartridge or a
malfunction of the printer.
COVER, WB.
Figure 3-11. Opening the COVER, WB
IC Chip
Maintenance Cartridge
Figure 3-12. Removing the Maintenance Cartridge

3.4.3 Housing
Tabs Tabs
3.4.3.1 COVER, IH, ASSY.
C A U T IO N As the COVER, IH, ASSY is locked by the electric system, be sure

to open the COVER, IH, ASSY. with the power turned on. Never
force the COVER, IH, ASSY. open, or the lock system (LOCK,
COVER, ASSY.) may be broken. (Refer to "3.4.2.1 Ink
Cartridge"(p69) for releasing the lock.)
1. Open the COVER, IH, ASSY.

2. Widen the parts shown in Figure 3-13 to release the COVER, IH, ASSY. from the
two tabs (left and right), and remove the COVER, IH, ASSY. COVER, IH, ASSY.
Figure 3-13. Removing the COVER, IH, ASSY.

3.4.3.2 HOUSING, REAR, ASSY.

1. Remove the five screws that secure the HOUSING, REAR, ASSY. and remove it.
Four C.B.P. 3 x 6 screws (6 1 kgf.cm) HOUSING, REAR, ASSY.
One C.B. 3 x 6 screw (4 0.5 kgf.cm)
C.B. 3x6
C.B.P. 3x8
Figure 3-14. Removing the HOUSING, REAR, ASSY

Install the HOUSING, REAR, ASSY. so that all the points mentioned below are securely engaged.
Fig. Position of the points Main unit HOUSING, REAR, ASSY.

A Right side Two positioning holes Two positioning tabs
B Left side Two positioning holes Two positioning tabs
C Right side One positioning hook One positioning tab
D Left side One positioning hook One positioning tab
A B
C D

3.4.3.3 HOUSING, FRONT, LEFT

1. Remove the HOUSING, REAR, ASSY. (p72) Hooks
2. Remove the HOUSING, LEFT. (p80)

3. Open the STACKER, C.
4. Release the two hooks of the HOUSING, FRONT, LEFT, and remove the
HOUSING, FRONT, LEFT.
Be sure to insert the two positioning holes on the HOUSING,

FRONT, LEFT over the tabs on the HOUSING, LOWER.
HOUSING, FRONT, LEFT
STACKER, C
Tabs
HOUSING, LOWER
Figure 3-15. Removing the HOUSING, FRONT, LEFT

3.4.3.4 HOUSING, FRONT, RIGHT, UPPER


4. Release the two hooks of the HOUSING, FRONT, RIGHT, UPPER, and remove HOUSING, FRONT,
the HOUSING, FRONT, RIGHT, UPPER. RIGHT, UPPER
Be sure to insert the two positioning holes on the HOUSING,

FRONT, RIGHT, UPPER over the tabs on the HOUSING,
LOWER.
STACKER, C.
Tabs
HOUSING, LOWER
Figure 3-16. Removing the HOUSING, FRONT, RIGHT, UPPER

3.4.3.5 COVER, WB
2. Remove the COVER, WB from the two tabs of the HOUSING, LOWER.
HOUSING,
Tab LOWER
Tab
COVER, WB
STACKER, C
Figure 3-17. Removing the COVER, WB

3.4.3.6 COVER, PRINTER

1. Open the COVER, PRINTER. Tabs Tabs
2. Widen the parts shown in Figure 3-18 to release the COVER, PRINTER. from the
two tabs (left and right), and remove the COVER, PRINTER.
COVER, PRINTER
Figure 3-18. Removing the COVER, PRINTER

3.4.3.7 PAPER, SUPPORT, ASSY.

1. Open the PAPER, SUPPORT, ASSY.
2. Push on the circled points of the PAPER, SUPPORT, ASSY. inward to release its
both pivots, and remove the PAPER, SUPPORT, ASSY.
PAPER SUPPORT ASSY.
Figure 3-19. Removing the PAPER SUPPORT ASSY.

3.4.3.8 Cover, Panel

1. Remove the HOUSING, REAR, ASSY. (p72) C.B.P. 3x8 (Black)
3. Remove the two screws that secure the Cover, Panel, and remove the Cover,
Panel.
Two C.B.P. 3 x 8 screws (6 1 kgf.cm)
Cover, Panel
C.B.P. 3x8 (Silver)
Figure 3-20. Removing the Cover, Panel

3.4.3.9 HOUSING, LEFT

Do not remove or install the HOUSING, LEFT roughly, or the Hooks
C A U T IO N
positioning part on the HOUSING, LEFT may be damaged or
broken.
1. Remove the HOUSING, REAR, ASSY. (p72)

2. Slightly lift the HOUSING, LEFT to release the three hooks.
3. Remove the HOUSING, LEFT from the two tabs of the HOUSING, LOWER.
HOUSING, LEFT
Be sure to insert the three positioning holes of the main unit over
the tabs on the HOUSING, LEFT.
HOUSING, LOWER
Positioning
points
Tab
Positioning Tab
part Positioning part
Positioning
points
Figure 3-21. Removing the HOUSING, LEFT

3.4.3.10 HOUSING, RIGHT

Do not remove or install the HOUSING, RIGHT roughly, or the Hooks
C A U T IO N
positioning part on the HOUSING, RIGHT may be damaged or
broken.

2. Slightly lift the HOUSING, RIGHT to release the three hooks.
3. Remove the HOUSING, RIGHT from the two tabs of the HOUSING, LOWER.
HOUSING, RIGHT
Be sure to insert the three positioning holes of the main unit over
the tabs on the HOUSING, RIGHT.
HOUSING, LOWER
Positioning
points
Tab
Tab
Positioning
Positioning part part
Positioning
points
Figure 3-22. Removing the HOUSING, RIGHT

3.4.3.11 Housing, Front, Support/Hinge, Cover, IC

2. Remove the HOUSING,LEFT. (p80)

3. Remove the COVER, IH, ASSY. (p71)
4. Remove the screw that secures the Housing, Front, Support.
One C.B.P. 3 x 8 screw (6 1 kgf.cm) Hinge, Cover, IC
5. Release the two hooks of the Housing, Front, Support, and remove the Housing,
Front, Support.
C.B.P. 3x8
6. Remove the Hinge, Cover, IC.
Place the Hinge, Cover, IC as shown below, and attach the

Housing, Front, Support.
Attach the tab of the Housing, Front, Support to the positioning
hole of the HOUSING, UPPER.
Insert the shaft of the Housing, Front, Support to the hole of the
HOUSING, UPPER.
Hinge, Cover, IC
Housing, Front, Support
HOUSING, UPPER
Shaft and hole
Housing, Front, Support
Figure 3-23. Removing the Housing, Front, Support/Hinge, Cover, IC

Positioning
hole
Tab

3.4.3.12 HOUSING, FRONT, UPPER

2. Remove the HOUSING, LEFT. (p80) C.B.P. 3x8

4. Remove the HOUSING, FRONT, LEFT. (p74)
5. Remove the HOUSING, FRONT, RIGHT, UPPER. (p75)
6. Remove the Cover, Panel. (p79)
8. Remove the Housing, Front, Support/Hinge, Cover, IC. (p82)
C.B.P(2). 3x8
9. Lift the OPERATION, PANEL, ASSY. C.B.P(2). 3x8
10. Remove the six screws that secure the HOUSING, FRONT, UPPER and remove it.
Two C.B.P. 3 x 8 (P2) screws (6 1 kgf.cm)
Two Shaft, Mount, Plates (9 1 kgf.cm)
One C.B.S. 3 x 8 screw (9 1 kgf.cm)
One C.B.P. 3 x 8 screw (6 1 kgf.cm)
HOUSING, Operation,
FRONT, UPPER C.B.S. 3x8 Panel, Assy
Shaft, Mount, Plate
Figure 3-24. Removing the HOUSING, FRONT, UPPER

3.4.3.13 OPERATION, PANEL, ASSY.

Ferrite core Panel, Connection,
A D J U S T M E N T When replacing/removing this part, refer to "4.1.2 Adjustment Board
R E Q U IR E D
Items and the Order by Repaired Part"(p195) and make sure to FFC
perform the specified operations including required adjustment. C.B.P. 3x8
Tab
CN1

4. Disconnect the connectors CN1, CN2 on the Panel, Connection, Board. See Figure
3-25. C.B.P. 3x8
CN2
5. Remove the two screws that secure the Panel, Connection, Board, and remove the
Panel, Connection, Board. See Figure 3-25. HOUSING, UPPER

Figure 3-25. Removing the OPERATION, PANEL, ASSY. (1)
6. Remove the ferrite core. See Figure 3-25. C.B.P. 3x8
Positioning
7. Release the FFC from the tab on the HOUSING, UPPER. See Figure 3-25. points
8. Remove the four screws that secure the OPERATION, PANEL, ASSY., and
remove the OPERATION, PANEL, ASSY. See Figure 3-26. Positioning

points
Four C.B.P. 3 x 8 screws (6 1 kgf.cm)
Be sure to insert the four positioning holes of the OPERATION,

PANEL, ASSY. over the tabs on the main unit. C.B.P. 3x8
See Figure 3-26.
OPERATION, PANEL, ASSY.
Figure 3-26. Removing the OPERATION, PANEL, ASSY. (2)

3.4.3.14 HOUSING, UPPER

2. Remove the HOUSING, LEFT. (p80) Grounding plate

5. Remove the HOUSING, FRONT, RIGHT, UPPER. (p75) C.P.S(P1). 3x6
8. Remove the Housing, Front, Support/Hinge, Cover, IC. (p82)
9. Remove the HOUSING, FRONT, UPPER. (p83)
10. Remove the OPERATION, PANEL, ASSY. (p84)
11. Remove the COVER, PRINTER. (p77) Figure 3-27. Removing the grounding plate
12. Remove the PAPER SUPPORT ASSY. (p78)
13. Remove the screw that secures the grounding plate, and remove the grounding
plate. See Figure 3-27.
One C.P.S(P1). 3 x 6 screw (6 1 kgf.cm)

14. Remove the four screws that secure the HOUSING, UPPER. See Figure 3-28.
Four C.B.P. 3 x 10 screws (6 1 kgf.cm)
C A U T IO N Note that the LOCK, COVER, ASSY. is attached to the HOUSING,

UPPER, and it is connected to the main unit with cables. When
removing the HOUSING, UPPER, be careful not to separate it too
much from the main unit to avoid damaging the cables.
15. Remove the HOUSING, UPPER upward.

Positioning point C.B.P. 3x10 C.B.P. 3x10 Positioning point
C H E C K When removing the HOUSING, UPPER, push outward on the left
P O IN T and right sides of the HOUSING, UPPER to widen it in order not to
hit the drive gear.
HOUSING, UPPER
16. Remove the LOCK, COVER, ASSY. from the HOUSING, UPPER. (p90)
Be sure to insert the four positioning holes of the HOUSING,

UPPER over the guide pins on the main unit as shown in Figure
3-28.
C.B.P. 3x10 Positioning point Positioning point C.B.P. 3x10
Figure 3-28. Removing the HOUSING, UPPER

3.4.3.15 COVER, HOUSING, LOWER

Right side of the printer
1. Remove the HOUSING, UPPER. (p85)
2. Pull the upper part of the COVER, HOUSING, LOWER rightward and remove the
FFC
COVER, HOUSING, LOWER upward while avoiding the FFCs on the main unit.
COVER, HOUSING, LOWER
Figure 3-29. Removing the COVER, HOUSING, LOWER

3.4.3.16 BASE, ENCLOSURE

1. Remove the HOUSING, UPPER. (p72) CLAMP, HARNESS
2. Remove the Rear Paper Guide Assy. (p170)

3. Release the six hooks of the CLAMP, HARNESS, and remove the CLAMP, Hook
HARNESS.
4. Release the harness.
5. Remove the four screws that secure the BASE, ENCLOSURE.
Four C.B.S. 3 x 6 screws (6 1 kgf.cm)
CLAMP, HARNESS CLAMP, HARNESS
C.B.S. 3x6 BASE, ENCLOSURE C.B.S. 3x6
Figure 3-30. Removing the BASE, ENCLOSURE (1)

6. Release the harness from the wire saddle.
C A U T IO N Note that the Main Board and the Power Supply Board are stored
in the BASE, ENCLOSURE, and they are connected to the main
unit with the cables. When removing the BASE, ENCLOSURE, be
careful not to separate it too much from the main unit to avoid
damaging the cables.
BOARD ASSY., MAIN BASE, ENCLOSURE AC INLET
7. Remove the two screws that secure the AC INLET.

Two C.F.S. 3x6 screws (6 1 kgf.cm)
8. Pull out the BASE, ENCLOSURE from the back of the printer.
C A U T IO N Do not disconnect/insert the FFCs from/into the connectors at an

angle. Doing so may damage, short, or break the terminals in the Wire saddle C.F.S. 3x6
connector resulting in a breakdown of the elements on the board.
Figure 3-31. Removing the BASE, ENCLOSURE (2)

9. Disconnect all the connector cables and the FFCs on the BOARD ASSY., MAIN,
and remove the BASE, ENCLOSURE. (Refer to "3.4.4.1 BOARD ASSY.,
MAIN"(p94))

3.4.3.17 LOCK, COVER, ASSY.

Left side of the printer
1. Perform Step 1 to Step 15 in "3.4.3.14 HOUSING, UPPER"(p85), and remove the HOUSING, UPPER
HOUSING, UPPER from the main unit.
2. Remove the Rear Paper Guide Assy. (p170)
3. Release the two hooks that secure the LOCK, COVER, ASSY. with a precision
screwdriver or similar tools to remove the LOCK, COVER, ASSY.
Be sure to insert the two positioning holes of the LOCK, COVER, Hooks
ASSY. over the guide pins of the HOUSING, UPPER.
positioning points
HOUSING,
UPPER
LOCK, COVER, ASSY.
LOCK, COVER, ASSY
Figure 3-32. Removing the LOCK, COVER, ASSY.

4. Release the LOCK, COVER, ASSY. cables from the hooked tabs on the HOUSING, UPPER.
Be sure to route the cables through the tabs as shown in Figure

3-33.
HOUSING, UPPER LOCK, COVER, ASSY
Cables of the LOCK, COVER, ASSY.
Figure 3-33. Routing the LOCK, COVER, ASSY. Cables

5. Release the cables of the LOCK, COVER, ASSY. from the two cable hooks.
See Figure 3-34.
6. Pull out the BASE, ENCLOSURE. (p88)
7. Release CN44 and CN51 connectors of the LOCK, COVER, ASSY. on the Cable hook
BOARD ASSY., MAIN. See Figure 3-37.
8. Release the cables of the LOCK, COVER, ASSY., and remove the LOCK,
COVER, ASSY.
Left back
Cables of the LOCK,

COVER, ASSY.
Figure 3-34. Releasing the LOCK, COVER, ASSY. Cables

3.4.3.18 MAINTENANCE CARTRIDGE SENSOR Connector

MOUNTING PLATE, DETECTOR, LOWER
2. Disconnect the connector from the MAINTENANCE CARTRIDGE SENSOR.
See Figure 3-35.
3. Open the COVER, WB. See Figure 3-11.
4. Disengage the four tabs that secure the MOUNTING PLATE, DETECTOR,
LOWER with a precision screwdriver or similar tools accessing from the bottom
of the main unit, and remove the MOUNTING PLATE, DETECTOR, LOWER.
See Figure 3-35. MAINTENANCE
CARTRIDGE SENSOR
5. Disengage the two hooks that secure the MAINTENANCE CARTRIDGE
SENSOR to the MOUNTING PLATE, DETECTOR, LOWER, and remove the Releasing the tabs
MAINTENANCE CARTRIDGE SENSOR. See Figure 3-36.
- Bottom -
Figure 3-35. Removing the MOUNTING PLATE, DETECTOR, LOWER
MOUNTING PLATE, DETECTOR, LOWER

Hooks
MAINTENANCE CARTRIDGE SENSOR
Figure 3-36. Removing the MAINTENANCE CARTRIDGE SENSOR

3.4.4 Electric Circuit Components

3.4.4.1 BOARD ASSY., MAIN
A D J U S T M E N T When replacing/removing this part, refer to "4.1.2 Adjustment CN9
R E Q U IR E D CN13
Items and the Order by Repaired Part"(p195) and make sure to CN30 CN49
perform the specified operations including required adjustment. CN44
CN76 CN58 CN43 CN57 CN40
CN69 CN45
CN77 CN46
CN70 CN41
CN78 CN47
CN71 CN53
1. Remove the HOUSING, UPPER. (p85) CN63
CN54
CN4 CN61
2. Pull out the BASE, ENCLOSURE. (p88) CN5
CN62 CN50
CN72 CN48 CN52 CN51
C A U T IO N Do not disconnect/insert the FFCs from/into the connectors at an
angle. Doing so may damage, short, or break the terminals in the Figure 3-37. Connector Layout of the BOARD ASSY., MAIN
3. Disconnect the all connectors and FFCs from the BOARD ASSY., MAIN.
Note that CN13 connector is locking the Power Board Cable. Be sure to unlock
CN13 to disconnect the cable.
Connect the FFCs to their correct positions matching the

numbers written on the FFCs with those printed on the board
as shown in Figure 3-37 and Table 3-2. Power Board Cable
CN13
BOARD ASSY., MAIN
Figure 3-38. Disconnecting the Power Board Cable from CN13

Table 3-2. List of Connectors on the BOARD ASSY., MAIN Table 3-2. List of Connectors on the BOARD ASSY., MAIN
Connector No. Color Number of Pins Destination Connector No. Color Number of Pins Destination
CN4 (FFC) 12 Panel, Connection, Board CN77 (FFC) 23 CSIC RELAY BOARD
CN5 (FFC) 12 (OPERATION, PANEL, ASSY.) CN78 (FFC) 23 CSIC RELAY BOARD
CN9 White 5 WiFi, Assy

CN13 White 8 BOARD ASSY., POWER SUPPLY
CN30 (FFC) 7 CSIC, MAINTENANCE CARTRIDGE
CN40 White 3 MOTOR ASSY., CR
CN41 Black 3 MOTOR ASSY., PF
CN43 White 4 MOTOR ASSY., ASF
CN44 Black 2 INK COVER, SOLENOID
CN45 Black 4 MOTOR ASSY., PG
CN46 Red 2 MOTOR ASSY., PRESSURIZING
CN47 White 2 Rear Paper End Sensor
CN48 White 4 PAPER, DETECTOR, PE, ASF, ASSY
CN49 (FFC) 5 ENCODER, PF, ASSY.
CN50 Blue 2 BOARD PAPER TRAY OPEN SENSOR
CN51 Red 3 INK COVER SENSOR
PRESSURE SENSOR
CN52 White 6 PRESSURE PUMP HOME SENSOR
CN53 Blue 4 ASF PHASE SENSOR
CN54 Yellow 4 PE SENSOR
CN57 Yellow 2 MOTOR ASSY., RELEASE
CN58 Red 4 MOTOR ASSY., PUMP
CN61 Yellow 3 RELEASE ROLLER POSITION SENSOR
CN62 Blue 3 COVER, WB SENSOR
CN63 (FFC) 17 BOARD ASSY., SUB
CN69 (FFC) 17 PRINT HEAD
CN76 (FFC) 23 CSIC RELAY BOARD

4. Remove the nine screws that secure the BOARD ASSY., MAIN to the BASE,
ENCLOSURE.

C.B.S. 3x6
Nine C.B.S. 3 x 6 screws (6 1 kgf.cm)
5. Remove the HEATSINK of the BOARD ASSY., MAIN to remove it from the
BASE, ENCLOSURE to remove the BOARD ASSY., MAIN.
6. Peel off the SHEET, HEATSHINK from the HEATSHINK of the BOARD HEATSINK
ASSY., MAIN.
C H E C K The BOARD ASSY., MAIN and the BASE, ENCLOSURE are SHEET,
P O IN T adhered to each other with the SHEET, HEATSHINK. HEATSHINK
BOARD ASSY.,

MAIN
C A U T IO N Do not put the board directly on conductive surfaces with its
component side is facing down.
A lithium battery is pre installed on the boards provided as
service parts. Therefore, direct contact between the component
side of the board and conductive materials, or putting
conductive materials on the circuits must be avoided. C.B.S. 3x6
BASE, ENCLOSURE
Figure 3-39. Removing the BOARD ASSY., MAIN

3.4.4.2 BOARD ASSY., POWER SUPPLY

A D J U S T M E N T When replacing/removing this part, refer to "4.1.2 Adjustment
R E Q U IR E D
Items and the Order by Repaired Part"(p195) and make sure to
perform the specified operations including required adjustment.
Power Board Cable

BOARD ASSY., MAIN
C A U T IO N When removing the BOARD ASSY., POWER SUPPLY, do not

start the work immediately after disconnecting the AC cable.
Wait for at least five minutes for the electrolytic capacitor to
finish discharging residual charges.
When performing Step 3 to Step 4, be careful not to disconnect
the cable forcibly from CN2 on the board as the cable is
directly-mounted and it cannot be disconnected. Figure 3-41. Disconnecting the Power Board Cable from CN13
3. Disconnect the Power Board Cable from CN13 on the BOARD ASSY., MAIN.
Note that the connector is locking the cable. Be sure to unlock it to disconnect the
cable. See Figure 3-41.
CN1
CN2
Figure 3-40. Connector Layout of the BOARD ASSY., POWER SUPPLY

4. Disconnect the HARNESS, AC INLET from CN1 on the BOARD ASSY.,

POWER SUPPLY. See Figure 3-42. C.B.S. 3x6 HARNESS, AC INLET
5. Remove the four screws that secure the BOARD ASSY., POWER SUPPLY to the
BASE, ENCLOSURE, and remove the BOARD ASSY., POWER SUPPLY.

CN1
Two C.B.S. 3 x 6 screws (6 1 kgf.cm)
Two C.P. 3 x 6 screws (6 1 kgf.cm)
BOARD ASSY.,
POWER
SUPPLY
C.P. 3x6
Figure 3-42. Removing the BOARD ASSY., POWER SUPPLY

3.4.4.3 AC INLET
2. Remove the BASE, ENCLOSURE. (p88) HARNESS, AC INLET
3. Disconnect the HARNESS, AC INLET from CN1 on the BOARD ASSY.,

POWER SUPPLY.
4. Cut the cable tie that secures the HARNESS, AC INLET to the BASE, Grounding Wire
ENCLOSURE.
5. Remove the screw that secures the grounding wire to the BASE, ENCLOSURE.
One C.B.(O). 4 x 8 screw (6 1 kgf.cm) Cable tie
6. Remove the two screws that secure the AC INLET to the BASE, ENCLOSURE.

C.B.(O). 4x8
Two C.F.S. 3 x 6 screws (6 1 kgf.cm)
BASE, ENCLOSURE
7. Remove the AC INLET from the notch of the BASE, ENCLOSURE.
AC INLET
C.F.S. 3x6
Figure 3-43. Removing the AC INLET

3.4.4.4 BOARD ASSY., SUB Table 3-3. List of Connectors on the BOARD ASSY., SUB
1. Remove the HOUSING, UPPER. (p85) Connector No. Color Number of Pins Destination
2. Remove the COVER, CR. (p102) CN1 (FFC) 17 BOARD ASSY., MAIN
CN2 White 2 MOTOR, INK SELECTOR
C A U T IO N Do not disconnect/insert the FFCs from/into the connectors at an CN4 White 3 APG SENSOR
angle. Doing so may damage, short, or break the terminals in the
CN5 Black 3 SWITCH, INK SELECTOR
CN6 (FFC) 8 BOARD ASSY., DETECT, PW; B
3. Disconnect the all connectors and FFCs from the BOARD ASSY., SUB. CN5 CN4 CN6

as shown in Figure 3-37 and Table 3-2.
Route the cables of the APG SENSOR (CN4) keeping them
from contact with the spring as shown below.
CN2 CN1
Cables CN4 Figure 3-44. Connector Layout of the BOARD ASSY., SUB
Spring
C.B.S. 3x6
The Board and the grounding

terminal are secured together.
APG SENSOR
4. Remove the two screws that secure the BOARD ASSY., SUB to the CARRIAGE,
ASSY., and remove the BOARD ASSY., SUB.
Secure the grounding terminal of the MOTOR, INK SELECTOR BOARD ASSY., SUB Grounding Wire
(MOTOR, INK SELECTOR)
together with the BOARD ASSY., SUB with the C.B.S. 3 x 6 screw
on the right. See Figure 3-45.
Figure 3-45. Removing the BOARD ASSY., SUB

3.4.4.5 WiFi, Assy

1. Remove the HOUSING, UPPER. (p85) C.B.P. 3x8

3. Disconnect the connector CN9 on the BOARD ASSY., MAIN.
4. Release the harness of the WiFi, Assy from the two clamps and the wire saddle.
5. Remove the four screws that secure the WiFi, Assy, and remove the WiFi, Assy.
Three C.B.P. 3 x 8 screws (6 1 kgf.cm)
Be sure to insert the two positioning holes of the WiFi, Assy over
the tabs on the HOUSING, LOWER. (see figure 3-46)
Positioning point
C.B.P. 3x8
Clamp
HOUSING,
LOWER
Positioning point
C.B.P. 3x8 C.B.P. 3x8
Inner of the BASE,

ENCLOSURE
Wire saddle
Harness
Clamp
CN9
C.B.S. 3x8
Figure 3-46. Removing the WiFi, Assy

3.4.5 Carriage Mechanism / Ink System Mechanism

Overhead view
3.4.5.1 COVER, CR COVER, CR

2. Remove the two screws that secure the COVER, CR and remove it.
2
C A U T IO N The following are important points when installing the COVER, 1
CR.
As different types of screws are used, make sure to reinstall the
correct type of screws at the correct positions.
Before screwing the unit, make sure that the cables are not
trapped. C.B.P. 3x6 C.B.S. 3x6
Make sure that the cables of the APG SENSOR are routed
through the cutout of the sponge of the COVER, CR.
COVER, CR Figure 3-47. Removing the COVER, CR
Cable of APG SENSOR
Sponge
Secure the screws in the order shown in Figure 3-47.

3.4.5.2 PRINT HEAD

A D J U S T M E N T When replacing this part, refer to "4.1.2 Adjustment Items and the
R E Q U IR E D
Order by Repaired Part"(p195) and make sure to perform the
positioning point
specified operations including required adjustment.
C.B.P. 2.5x8

2. Remove the COVER, CR. (p102)
3. Perform Step 13 to Step 16 in "3.4.5.13 INK, SYSTEM, ASSY."(p125) to remove
the SELECTOR, INK, ASSY. from the CARRIAGE, ASSY.
MOUNTING PLATE,SELECT,INK
4. Remove the screw that secures the MOUNTING PLATE, SELECT, INK and
Figure 3-48. Removing the MOUNTING PLATE, SElECT, INK
remove it. See Figure 3-48.
One C.B.P. 2.5 x 8 screw (3 1 kgf.cm)
Insert the rib of the PRINT HEAD into the cutout of the
MOUNTING PLATE, SELECT, INK to secure the MOUNTING
PLATE, SELECT, INK.

5. Remove the EXTENSION SPRING, 5.63 from each hooked tab on the
CARRIAGE, ASSY. and the LEAF SPRING, LOCK, HEAD. See Figure 3-49.
Attach the EXTENSION SPRING, 5.63 so that its both ends face
toward the other side of the CARRIAGE, ASSY..
OK NG hooks
End
CARRIAGE, ASSY. EXTENSION LEAF SPRING,

SPRING, 5.63 LOCK, HEAD
Figure 3-49. Removing the EXTENSION SPRING, 5.63
EXTENSION SPRING, 5.63

6. Slide the GUIDE, TUBE, CR in the direction of the arrow to release the hooks
from the three guide pins on the CARRIAGE, ASSY., and remove it. See Figure
3-50.
7. Remove the three screws that secure the LEAF SPRING, LOCK, HEAD, and CARRIAGE, ASSY.
remove it upward. See Figure 3-51. guide pins GUIDE, TUBE, CR
One C.B.P. 2.5 x 8 screw (3.5 0.25 kgf.cm)

Put the far left section of the LEAF SPRING, LOCK, HEAD under
the HARNESS, HEAD, A/B and the film, to install it.
Figure 3-50. Releasing the GUIDE, TUBE, CR
C.B.P. 2.5x10 LEAF SPRING,

LOCK, HEAD
HARNESS, HEAD, A/B

and film
C.B.P. 2.5x8 C.B.P. 2.5x12
Figure 3-51. Removing the LEAF SPRING, LOCK, HEAD

C A U T IO N Do not disconnect/insert FFCs from/into the connectors at an angle.

Doing so may damage, short, or break the terminals in the
PRINT HEAD
HARNESS, HEAD, A/B
8. Remove the PRINT HEAD from the CARRIAGE, ASSY., and disconnect the
HARNESS, HEAD, A/B from CN1 and CN2 connectors on the PRINT HEAD.
See Figure 3-52. CN1
CN2
Figure 3-52. Removing the PRINT HEAD

3.4.5.3 SCALE, CR
Left Side
A D J U S T M E N T When replacing this part, refer to "4.1.2 Adjustment Items and the TORSION SPRING 24.7
R E Q U IR E D
SCALE, CR

2. Unlock the CARRIAGE, ASSY., and move the CARRIAGE, ASSY. to the center
of the main unit. (p68)
C A U T IO N When performing the next steps, be extremely careful not to

contaminate, deform or damage the SCALE, CR.
CARRIAGE, ASSY.
SCALE, CR
3. On the left side of the main unit, turn the left hooked end of the TORSION
SPRING 24.7 in the direction of the arrow to loosen the tension of the SCALE,
CR. Then remove the SCALE, CR from the hook on the right side of the main
unit.
4. Turn the left hooked end of the TORSION SPRING 24.7 again in the direction of
the arrow, to remove it from the hole of the SCALE, CR.
5. Pull out the right end of the SCALE, CR from the CARRIAGE, ASSY.
Right Side
hook
SCALE, CR
Figure 3-53. Removing the SCALE, CR (1)

6. Turn the SCALE, CR in the direction of the arrow and remove it from the tab of
the MOUNT PLATE, SCALE, CR. See Figure 3-54.
hook
SCALE, CR
MOUNT PLATE,
SCALE, CR
Figure 3-54. Removing the SCALE, CR (2)

Install the SCALE, CR so that the marked corner comes to the

top left corner.
Left Side
marked corner
The SCALE, CR must be routed through the slit of the

COVER, ENCODER, that is attached to the rear side of the
CARRIAGE, ASSY.
Rear Side of the

CARRIAGE,
ASSY. SCALE, CR
COVER,
ENCODER CARRIAGE,
ASSY.

3.4.5.4 BOARD ASSY., ENCODER

Rear side Tabs
R E Q U IR E D
specified operations including required adjustment. COVER, ENCODER
1. Remove the CARRIAGE, ASSY. (p119)

2. Release the four tabs that secure the COVER, ENCODER and remove it. Positioning point
See Figure 3-55.
Insert the positioning hole of the COVER, ENCODER over the

guide pin of the CARRIAGE, ASSY. to secure the COVER,
ENCODER. See Figure 3-55. CARRIAGE, ASSY.
Figure 3-55. Removing the COVER, ENCODER

3. Remove the all FFCs on the BOARD ASSY., ENCODER. See Figure 3-56.
Table 3-4. Connectors on BOARD ASSY., ENCODER Rear side
Connector No. Color No. of Pins Destination BOARD ASSY., ENCODER

CN1 (FFC) 8 BOARD ASSY., SUB
CN2 (FFC) 3 BOARD ASSY., DETECTOR, PW; B
CN1
4. Remove the two screws that secure the BOARD ASSY., ENCODER and remove
it. See Figure 3-56.
Two C.B.P. 2.5 x 8 screws (1 0.5 kgf.cm)
CN2
C.B.P. 2.5x8
Figure 3-56. Removing the BOARD ASSY., ENCODER

3.4.5.5 BOARD ASSY., DETECTOR, PW; B

A D J U S T M E N T When replacing this part, refer to "4.1.2 Adjustment Items and the C.P.B 1.7x8
HOLDER,
R E Q U IR E D
Order by Repaired Part"(p195) and make sure to perform the DETECTOR, PW

BOARD ASSY.,
2. From the rear side of the CARRIAGE, ASSY., remove the screw that secures the DETECTOR, PW; B
HOLDER, DETECTOR, PW. CARRIAGE, ASSY
One C.P.B. 1.7 x 8 screw (1.25 0.25 kgf.cm)

3. Disconnect the HARNESS, PW from CN1 connector on the BOARD ASSY.,
DETECTOR, PW; B, and remove the BOARD ASSY., DETECTOR, PW; B.
Check that the COVER,HOLDER,DETECTOR,PW is attached.
HARNESS, PW
COVER,HOLDER,
DETECTOR,PW
Figure 3-57. Removing the BOARD ASSY., DETECTOR, PW; B

3.4.5.6 BELT, CR
Rear side
R E Q U IR E D
BELT, CR

2. Remove the BELT, CR from the belt holding part on the rear side of the
CARRIAGE, ASSY.
Make sure to check the following points when installing the BELT, CR.
Set the BELT, CR so that its lumpy side faces inward.
Put the both-sides-lumpy part of the BELT, CR into the belt CARRIAGE, ASSY.
holding part of the CARRIAGE ASSY.
Figure 3-58. Removing the BELT, CR
Inner side: lumpy Both-sides- Inner side: lumpy
Outer side: flat lumpy part Outer side: flat
Belt holding part

3.4.5.7 PULLEY, DRIVEN, ASSY.

Rear side
2. Remove the ASF, ASSY. (p180)
3. Remove the EXTENSION SPRING 28.38 from the each hook of the main frame HOLDER, PULLEY, DRIVEN
and the HOLDER, PULLEY, DRIVEN.
4. Slide the HOLDER, PULLEY, DRIVEN to the right to disengage the two tabs,
and remove the HOLDER, PULLEY, DRIVEN to the front.
5. Push down the PULLEY, DRIVEN, ASSY., to release the PULLEY, DRIVEN,
ASSY. and the BELT, CR from the HOLDER, PULLEY, DRIVEN.
Be sure to install the PULLEY, DRIVEN, ASSY. to the HOLDER,

EXTENSION SPRING 28.38
PULLEY, DRIVEN so that the protrusion on the shaft of the tabs
PULLEY, DRIVEN, ASSY. faces downward.
Figure 3-59. Removing the EXTENSION SPRING 28.38 and HOLDER, PULLEY, DRIVEN
Left front side
HOLDER, PULLEY, DRIVEN BELT, CR
protrusion
Figure 3-60. Removing the PULLEY, DRIVEN, ASSY.

3.4.5.8 MOTOR ASSY., APG

Right rear of the printer
3. Disconnect CN45 of the MOTOR ASSY., APG on the BOARD ASSY., MAIN.
See Figure 3-37.
4. Release the cables of the MOTOR ASSY., APG from the three cable hooks.
See Figure 3-61.
5. Release the cables of the MOTOR ASSY., APG on the COVER, ENCLOSURE,
ASSY. See Figure 3-62.
Cable hooks
Figure 3-61. Releasing the MOTOR ASSY., APG cables (1)
Right rear of the printer
Harness
COVER, ENCLOSURE, ASSY.
Figure 3-62. Releasing the MOTOR ASSY., APG cables (2)

6. Remove the two screws that secure the MOTOR ASSY., APG to the FRAME ASSY.,
SUB, RIGHT. See Figure 3-63. Right side of the printer

7. Turn the MOTOR ASSY., APG in the direction of arrow in Figure 3-63 to release
the part that contacts with the FRAME ASSY., SUB RIGHT, and remove the MOTOR ASSY., APG
MOTOR ASSY., APG toward inside of the main unit. See Figure 3-63.
When installing the MOTOR ASSY., APG, be careful of the

following.
The board-attached side must face upward.
C.B.S. 3x6
Overhead view
MOTOR ASSY., APG Figure 3-63. Removing the screws from the MOTOR ASSY., APG
The screwing portions of the MOTOR ASSY., APG must come

to the outside of the main frame.
main frame
MOTOR ASSY., APG

3.4.5.9 MOTOR ASSY., CR

R E Q U IR E D

2. Unlock the CARRIAGE, ASSY. and move it to the center. (p68)
3. Push the HOLDER, PULLEY, DRIVEN in the direction of the arrow to reduce the tension of the BELT, CR, and remove the BELT, CR from the Pinion Gear of the MOTOR ASSY., CR.
BELT, CR
Direction to reduce the tension
Pinion Gear of the

MOTOR ASSY., CR
Figure 3-64. Removing the BELT, CR

4. Disconnect the connector from the MOTOR ASSY., CR.

5. Remove the two screws that secure the MOTOR ASSY., CR and remove it. Overhead view

Connector
Two C.C.S. 3 x 4 screws (6 1 kgf.cm)
MOTOR ASSY., CR
C.C.S. 3x4
Put the screwdriver

through this hole.
Figure 3-65. Removing the screws from the MOTOR ASSY., CR

3.4.5.10 APG SENSOR

Positioning points
tabs
3. Move the CARRIAGE, ASSY to the full side.
4. Remove the screw that secures the MOUNT PLATE, DETECTOR, PG, and C.B.P. 3x8
remove the MOUNT PLATE, DETECTOR, PG.
MOUNT PLATE, DETECTOR, PG
When installing the MOUNT PLATE, DETECTOR, PG to the
CARRIAGE, ASSY., be sure to insert the positioning holes of the
APG SENSOR Connector
MOUNT PLATE, DETECTOR, PG over the guide pins of the
CARRIAGE, ASSY. See Figure 3-66.
5. Disengage the four tabs that secure the APG SENSOR to the MOUNT PLATE,
DETECTOR, PG, and remove the APG SENSOR.
6. Disconnect the connector from the APG SENSOR. Figure 3-66. Removing the APG SENSOR

3.4.5.11 CARRIAGE, ASSY. Left rear side of the printer
R E Q U IR E D
C.B.S. 3x6

2. Remove the COVER, HOUSING, LOWER. (p87)
3. Remove the MOTOR ASSY., CR. (p116)
4. Remove the SCALE, CR. (p107)
5. Remove the PUMP, CAP, ASSY. (p122)
6. Remove the COVER, CR. (p102) Secure the two harnesses together.
Top : Grounding Wire (MOTOR ASSY., ASF)
7. Remove the INK, SYSTEM, ASSY. (p125) Bottom: Grounding Wire (MOTOR ASSY., PUMP)
8. Remove the PRINT HEAD. (p103)

Figure 3-67. Releasing the HARNESS
9. Remove the screw on the rear of the main unit that secures the grounding wire of
the MOTOR ASSY., ASF and the MOTOR SSY., PUMP, and release them from Left front side of the printer
the main frame. See Figure 3-67.

10. Push the PULLEY, DRIVEN, ASSY. in the direction of the arrow, and remove the
PULLEY, DRIVEN, ASSY. and the BELT, CR from the HOLDER, PULLEY, Protrusion
DRIVEN. See Figure 3-68.
Be sure to install the PULLEY, DRIVEN, ASSY. to the HOLDER,

PULLEY, DRIVEN so that the protrusion of the PULLEY,
DRIVEN, ASSY. is seen as shown in Figure 3-68.
Figure 3-68. Removing the PULLEY, DRIVEN, ASSY.

11. Remove the FFC clamp. Figure 3-69.

12. Remove the FFCs secured with the two-sided tape to the FRAME ASSY., SUB, RIGHT.
See Figure 3-69. C.B.S. 3x6
13. Remove the acetate tape shown in Figure 3-70.
14. Remove the five screws that secure the FRAME ASSY., SUB, RIGHT and remove it.
See Figure 3-69, 3-70.
Five C.B.S. 3 x 6 screws (9 1 kgf.cm)
C H E C K To remove/install the two of the five C.B.S. 3x6 screws, insert a

P O IN T screwdriver through the holes on the FRAME, ASSY, SUB,
RIGHT shown in Figure 3-69.
Positioning points
Make sure to carry out the followings when installing the FRAME
ASSY., SUB, RIGHT to the main unit.
Be sure to align the seven positioning holes of the FRAME
ASSY., SUB, RIGHT with the seven ribs on the main frame. C.B.S. 3x6
After fastening the screws shown in Figure 3-70, be sure to
Acetate tape
reattach the acetate tape, which is removed in Step 13, to cover

the screw head and the rib so as not to damage the FFCs with
them.

positioning points
Positioning points
Two-sided Tape
C.B.S. 3x6
Figure 3-70. Removing the screws from the FRAME ASSY., SUB, RIGHT
FFC
FFC clamp
Two-sided Tape
Insert a screwdriver through those holes. FRAME ASSY., SUB, RIGHT
Figure 3-69. Removing the FRAME ASSY., SUB, RIGHT

15. Slide the CARRIAGE, ASSY rightward to remove it from the Carriage Shaft.
Lubrication When replaced with a new part, make sure to lubricate the new one
referring to "5.5 Lubrication"(p284)
Carriage Shaft
CARRIAGE, ASSY.
Figure 3-71. Removing the CARRIAGE, ASSY.

3.4.5.12 PUMP, CAP ASSY. Left rear side of the printer
R E Q U IR E D
C A U T IO N When removing the PUMP, CAP ASSY., ink may leak out of the
ink exhaust. Have a waste cloth beforehand to wipe out the leaked Grounding Wire
(MOTOR ASSY., ASF)
ink.
C.B.S. 3x6

2. Release the harness of the PUMP, CAP ASSY. from the two cable hooks.
3. Disconnect the connector from the MOTOR ASSY., PUMP.
4. Remove the screw, and release the MOTOR ASSY, PUMP.
One C.B.S. 3 x 6 screw (9 1 kgf.cm) Secure the two harnesses
Grounding Wire
(MOTOR ASSY., PUMP)
together with this screw.
Secure the grounding wire of the MOTOR ASSY., ASF and the
MOTOR ASSY., PUMP together to the main frame. Figure 3-72. Removing the Grounding Wire
Top: Grounding Wire (MOTOR ASSY., ASF)
Bottom: Grounding Wire (MOTOR ASSY., PUMP)

5. Remove the two screws that secure the PUMP, CAP ASSY., and remove the
PUMP, CAP ASSY. upwards. See Figure 3-73. Right side of the printer

PUMP, CAP ASSY.
Positioning point
6. Remove the screw that secures the SLIDER, FRAME, EJ, RIGHT, and remove the
SLIDER, FRAME, EJ, RIGHT. See Figure 3-74.
7. Slide the PUMP, CAP ASSY. in the direction of the arrow.
Insert the two positioning holes of the PUMP, CAP ASSY. over the
guide pins on the FRAME ASSY., SUB, RIGHT to secure the
PUMP, CAP ASSY. See Figure 3-73.
C.B.S. 3x6
Figure 3-73. Removing the screws from the PUMP, CAP ASSY.
PUMP, CAP ASSY.
SLIDER, FRAME, EJ, RIGHT
C.B.S. 3x6
Figure 3-74. Removing the PUMP, CAP ASSY. (1)

8. Disconnect the connector on the Motor, Assembly, Pump.

PUMP, CAP ASSY.
Cable
Motor, Assembly, Pump
Figure 3-75. Removing the PUMP, CAP ASSY. (2)

3.4.5.13 INK, SYSTEM, ASSY.

A D J U S T M E N T When replacing this part, refer to "4.1.2 Adjustment Items and the SHIELD PLATE, HOLDER, ASSY.
R E Q U IR E D

2. Remove the three screws that secure the SHIELD PLATE, HOLDER, ASSY.
Three C.B.S. 3 x 6 screws (9 1 kgf.cm)
Tabs
3. Slide the SHIELD PLATE, HOLDER, ASSY. toward the rear to remove the two
tabs on the rear side, and remove the SHIELD PLATE, HOLDER, ASSY.
Insert the two positioning holes of the SHIELD PLATE, HOLDER,

ASSY. over the guide pins of the FRAME, HOLDER, IC, ASSY., to
secure the SHIELD PLATE, HOLDER, ASSY.
C.B.S. 3x6
Positioning points
Figure 3-76. Removing the SHIELD PLATE, HOLDER, ASSY.
FRAME, HOLDER, IC, ASSY.

4. Pull out the tube of the PRESSURE, PUMP, ASSY. from the left side of the
FRAME, HOLDER, IC, ASSY. See Figure 3-77. FFC ASSY., HOLDER
5. Remove the FFC, ASSY., HOLDER from the nine connectors on the FRAME,
HOLDER, IC, ASSY.
C A U T IO N When performing the next steps, be careful not to bend the FFC.
6. Bow the center of the FFC, ASSY., HOLDER and release it from the 20 tabs.
7. Release the FFC, ASSY., HOLDER from the tab on the left side of the FRAME,
HOLDER, IC, ASSY. Tab
Connectors
Tab
Tube of the
PRESSURE,
PUMP, ASSY.
Figure 3-77. Releasing the FFC ASSY., HOLDER

8. Remove the three screws that secure the FRAME, HOLDER, IC, ASSY.

C.B.S. 3x6 HOLDER, TUBE
9. Use a precision screwdriver or a similar tool to pull out the guide pin of the FRAME, TOP,
HOLDER, TUBE from the FRAME, TOP, ASSY., and release the HOLDER, ASSY.
TUBE.
Guide pin
C.B.S. 3x6
Left side of the printer

C.B.S. 3x6
Figure 3-78. Removing the screws from the FRAME, HOLDER, IC, ASSY.

10. Disengage the tab and open the HOLDER, FFC, to release the TUBE, ASSY.
HOLDER, FFC
Install the HOLDER, FFC at the position 250 mm away from the
HOLDER, TUBE.
HOLDER, FFC HOLDER, TUBE
250 mm tab
TUBE, ASSY.
Figure 3-79. Releasing the TUBE, ASSY.

11. Slide the FRAME, HOLDER, IC, ASSY. to the right side and disengage the four
tabs, then avoiding the screw mounting tab on the left side from contacting with Screw mounting tab FRAME, HOLDER, IC, ASSY.
the main frame, remove the FRAME, HOLDER, IC, ASSY.
Install the FRAME, HOLDER, IC, ASSY. so that its screw Tabs
mounting tab is put over the FRAME, TOP, ASSY.
Check that the tabs of the FRAME, HOLDER, IC, ASSY. are
securely engaged to the FRAME, TOP, ASSY.
Screw mounting tab
Tabs FRAME, TOP, ASSY.
Figure 3-80. Removing the FRAME, HOLDER, IC, ASSY.


BOARD ASSY., SUB C.B.S. 3 x 6
C A U T IO N Do not disconnect/insert FFCs from/into the connectors at an angle.
Doing so may damage, short, or break the terminals in the
Secures the HARNESS,

13. Disconnect the all connectors and FFCs from the BOARD ASSY., SUB. Grounding Wire and
BOARD ASSY.,SUB
14. Remove the screw that secures the grounding wire of the (MOTOR, INK
SELECTER) to the BOARD ASSY., SUB. See Figure 3-81.

grounding wire
One C.B.S. 3 x 6 screw (6 1 kgf.cm) (MOTOR, INK SELECTOR)
15. Remove the two screws that secure the STRENGTHEN PLATE, CR and remove
it. See Figure 3-82.
Two C.B.P. 3 x 6 screws (3 0.5 kgf.cm) Figure 3-81. Removing the BOARD ASSY., SUB
Insert the positioning hole of the STRENGTHEN PLATE, CR over

the guide pin of the CARRIAGE, ASSY. to secure the
STRENGTHEN PLATE, CR. See Figure 3-82.
STRENGTHEN PLATE, CR
C.B.P. 3 x 6
positioning point
Figure 3-82. Removing the STRENGTHEN PLATE, CR

16. Remove the two screws that secure the SELECTOR, INK, ASSY. including the
damper, and remove the SELECTOR, INK, ASSY. upward from the CARRIAGE,
ASSY.

C.B.P. 2.5x8
One C.B.P. 2.5 x 8 screw (2 0.5 kgf.cm)
One C.B.S. 2.5 x 4 screw (2 0.5 kgf.cm)
C A U T IO N When installing the SELECTOR, INK, ASSY., make sure not to

mix up the C.B.P. 2.5 x 8 screw and the C.B.P. 2.5 x 4 screws as they
are similar to each other.
C.B.S. 2.5 x 4 SELECTOR, INK, ASSY.
Figure 3-83. Removing the SELECTOR, INK, ASSY.

3.4.5.14 POROUS PAD, TRAY, INK EJECT

R E Q U IR E D

3. Remove the INK, SYSTEM, ASSY. (p125)
4. Remove the POROUS PAD, TRAY, INK EJECT from the TRAY, INK EJECT.
TRAY, INK EJECT POROUS PAD, TRAY, INK EJECT
Figure 3-84. Removing the POROUS PAD, TRAY, INK EJECT

3.4.5.15 POROUS PAD, INK WASTE BOX, RIGHT/

POROUS PAD, INK WASTE BOX, LEFT
R E Q U IR E D
specified operations including required adjustment. Insert a screwdriver through this hole.
1. Remove the STACKER, ASSY. (p152)

2. Remove the screw that secures the INK WASTE BOX. See Figure 3-85.
C H E C K When removing/installing the screw that secures the INK WASTE C.B.P. 3x6
P O IN T BOX, insert a screwdriver (with a 140 mm or longer shaft is
recommended) through the hole on the FRAME ASSY., SUB,
RIGHT as shown in Figure 3-85.
Figure 3-85. Removing the screw from the INK WASTE BOX

3. Slide the INK WASTE BOX to the left and release it from the tab of the main
frame, and remove the INK WASTE BOX. See Figure 3-86.
Align the two guide pins and one positioning groove of the INK
WASTE BOX with the two positioning holes and one hooked tab of
the main frame to secure the INK WASTE BOX.
Left side positioning point Right side
INK WASTE BOX

Engage the hooked
tab with the groove. positioning point
Figure 3-86. Removing the INK WASTE BOX
POROUS PAD, INK WASTE BOX, RIGHT POROUS PAD, INK WASTE BOX, LEFT
INK WASTE BOX

INK WASTE BOX
Figure 3-87. Removing the POROUS PAD, INK WASTE BOX, RIGHT/LEFT
4. Remove the POROUS PAD, INK WASTE BOX, RIGHT and the POROUS PAD,
INK WASTE BOX, LEFT from the INK WASTE BOX. See Figure 3-87.

3.4.5.16 PRESSURE, PUMP, ASSY.

2. Pull out the tube of the PRESSURE, PUMP, ASSY. from the left side of the Clamp
FRAME, HOLDER, IC, ASSY. See Figure 3-88.
Tube of the PRESSURE, PUMP, ASSY.
3. Release the tube of the PRESSURE, PUMP, ASSY. from the clamp. See Figure PRESSURE,
3-88. PUMP, ASSY.
4. Remove the screw that secures the PRESSURE, PUMP, ASSY. and the grounding Secure the grounding
wire together with
wire to the main unit, and remove the PRESSURE, PUMP, ASSY. the PRESSURE,
See Figure 3-88. PUMP, ASSY.

5. Disconnect the connectors CN46, CN52 on the BOARD ASSY., MAIN.
See Figure 3-37.
6. Release the cables of the MOTOR ASSY., PRESSURIZING and PRESSURE C.B.S. 3x6
SENSOR/PRESSURE PUMP HOME SENSOR. See Figure 3-89.
Figure 3-88. Removing the screws from the PRESSURE, PUMP, ASSY.
Left rear side of the printer
COVER, ENCLOSURE, ASSY Harness
Figure 3-89. Releasing the HARNESS

7. Remove the two screws that secure the HOUSING, LOWER.

See Figure 3-90.
8. Lift up the left side of the main frame, and remove the PRESSURE, PUMP,
ASSY., from the main frame. See Figure 3-91.
When installing the PRESSURE, PUMP, ASSY, be sure to insert

the hook and rib on the PRESSURE, PUMP, ASSY. into the
positioning holes on the main frame.
HOUSING, LOWER
C.B.P. 3x8 C.B.P. 3x8

PRESSURE, PUMP, ASSY.
Figure 3-90. Removing the screws from the HOUSING, LOWER
Positioning points
Rib
PRESSURE, PUMP, ASSY.
Hook
HOUSING, LOWER
Figure 3-91. Removing the PRESSURE, PUMP, ASSY.

3.4.5.17 CABLE ASSY., ASP
C A U T IO N When reassembling the CABLE ASSY., ASP, make sure to follow

the procedure described from p139. Otherwise, the product quality
may not be maintained. CN69
CN70
CN71
DISASSEMBLY
CN72
CN63
3. Remove the INK, SYSTEM, ASSY. (p125)
4. Remove the PRINT HEAD. (p103)
6. Disconnect the cables from CN63, CN69, CN70, CN71 and CN72 on the BOARD
ASSY., MAIN. Figure 3-92. Disconnecting the Cables
7. Remove the two screws that secure the HOLDER,FFC,TUBE.

8. Slide the HOLDER,FFC,TUBE in the direction of the arrow to release the two
HOLDER,FFC,TUBE
hooks, and remove the HOLDER,FFC,TUBE.
Hooks
C.B.P. 3x8
Figure 3-93. Removing the HOLDER,FFC,TUBE

9. Peel off the acetate tape, and separate the FFCs from the ink tube.
10. Remove the FFC clamp.
11. Peel off the two pieces of the acetate tape to release the CABLE ASSY., ASP. Acetate tape
Ink tube
FFC
Figure 3-94. Releasing the Ink Tube and FFCs
Acetate tape
CABLE ASSY., ASP
FFC clamp
Figure 3-95. Releasing the CABLE ASSY., ASP

REASSEMBLY Holder, FFC
Preparing the tool

When reassembling CABLE ASSY., ASP, use a Space Making Jig to keep
the proper clearance between the ink tube and CABLE ASSY., ASP. Follow
the steps below to create the tool using three pieces of the Holder, FFC.
1. Cut each of the three Holder, FFC on a dotted red line shown in the figure. The
portion shown in the blue box is used.
2. Wrap 3 portion of the Holder, FFC together with a cellophane tape and fix it. This
unit is used as a Space Making Jig.
Space Making Jig
Cutoff line
Figure 3-96. Preparing the Space Making Jig

Procedure
1. Connect the FFCs (CN1, CN2) to the PRINT HEAD.

2. Install the PRINT HEAD to the CARRIAGE, ASSY. PRINT HEAD
HARNESS, HEAD, A/B
3. Slide the GUIDE, TUBE, CR in the direction of the arrow to insert the two holes
of the GUIDE, TUBE, CR over the tabs of the CARRIAGE, ASSY. Make sure
that the positioning tab of the CARRIAGE, ASSY sticks out from the positioning
hole of the GUIDE, TUBE, CR.
CN1
CN2
Figure 3-97. Installing the PRINT HEAD
Positioning tab and hole

Tabs and holes GUIDE, TUBE, CR
Figure 3-98. Installing the GUIDE, TUBE, CR

4. Secure the LEAF SPRING, LOCK, HEAD with three screws.

One C.B.P. 2.5 x 10 screw (4.5 0.25 kgf.cm) C.B.P. 2.5x10 LEAF SPRING,

LOCK, HEAD
Put the far left section of the LEAF SPRING, LOCK, HEAD under
the HARNESS, HEAD, A/B and the film, to install it.
C.B.P. 2.5x8 C.B.P. 2.5x12
Figure 3-99. Securing the LEAF SPRING, LOCK, HEAD
HARNESS, HEAD, A/B and film

5. Secure the MOUNTING PLATE, SELECT, INK with the screw.

One C.B.P. 2.5 x 8 screw (31 kgf.cm)
Positioning point
Insert the rib of the PRINT HEAD into the cutout of the
MOUNTING PLATE, SELECT, INK to secure the MOUNTING C.B.P. 2.5x8
PLATE, SELECT, INK.
6. Attach the both hooks of the EXTENSION SPRING, 5.63 to the hooked tabs one
each on the CARRIAGE, ASSY and LEAF SPRING, LOCK, HEAD.
Attach the EXTENSION SPRING, 5.63 so that its both ends face
toward the other side of the CARRIAGE, ASSY..
MOUNTING PLATE, SELECT, INK
OK NG Figure 3-100. Installing the MOUNTING PLATE, SELECT, INK
End
Hooked tabs
EXTENSION SPRING, 5.63 CARRIAGE, ASSY EXTENSION SPRING, 5.63 LEAF SPRING, LOCK, HEAD
Figure 3-101. Attaching the EXTENSION SPRING, 5.63

7. Align the fold line of the SHEET, GUIDE, TUBE with that of the CABLE ASSY., SHEET, GUIDE, TUBE
ASP, and secure them with double-sided tape.
Fold line
8. Insert the SELECTOR, INK, ASSY into the CARRIAGE, ASSY, and secure it
with the two screws. Double-sided tape
One C.B.P. 2.5 x 8 screw (2 0.5 kgf.cm)

One C.B.S. 2.5 x 4 screw (2 0.5 kgf.cm)
C A U T IO N When installing the SELECTOR, INK, ASSY., make sure not to

mix up the C.B.P. 2.5 x 8 screw and the C.B.P. 2.5 x 4 screw as they
are similar to each other.
Figure 3-102. Attaching the SHEET, GUIDE, TUBE
BOARD ASSY., SUB

C.B.P. 2.5x8
C.B.S. 2.5x4 SELECTOR, INK, ASSY
Figure 3-103. Installing the SELECTOR, INK, ASSY

9. Secure the STRENGTHEN PLATE, CR with two screws. See Figure 3-105. Table 3-5. List of Connectors on the BOARD ASSY., SUB
Two C.B.P. 3 x 8 screws (3 0.5 kgf.cm) Connector No. Color Number of Pins Destination
CN1 (FFC) 17 BOARD ASSY., MAIN
When installing the STRENGTHEN PLATE, CR to the CN2 White 2 MOTOR, INK SELECTOR
CARRIAGE, ASSY., be sure to insert the positioning hole of the
CN4 White 3 APG SENSOR
STRENGTHEN PLATE, CR over the guide pins of the
CARRIAGE, ASSY. See Figure 3-105. CN5 Black 3 SWITCH, INK SELECTOR
CN6 (FFC) 8 BOARD ASSY., DETECT, PW; B
10. Connect the all connectors and FFCs to the BOARD ASSY., SUB.
CN5 CN4 CN6

as shown in Figure 3-104 and Table 3-5.
Route the cables of the APG SENSOR (CN4) keeping them
from contact with the spring as shown below. CN2 CN1
Figure 3-104. Connector Layout of the BOARD ASSY., SUB

Cables
CN4
The board and the grounding C.B.S. 3x6
Spring terminal are secured together. C.B.P. 3x8
BOARD ASSY., SUB
STRENGTHEN
PLATE, CR
APG SENSOR
Positioning point
11. Secure the grounding wire to the BOARD ASSY., SUB with the screw.
Figure 3-105. Installing the BOARD ASSY., SUB

12. Insert the Space Making Jig in the position shown in Figure 3-106.
C A U T IO N Before securing the FFC and tube with acetate tape in the next step,
Screw Center of Space Making Jig
make sure they are NOT in the following conditions.
The FFC is tightly routed and causing the Space Making Jig
Space Making Jig
to push the ink tube in the direction of the arrow.

Align center of Space
Carriage Making Jig with screw.
Space Making Jig
Align Space Making Jig

with frame R.
GUIDE, TUBE, CR Insert Space

Making Jig
FFC Ink tube Frame R
between ink tube
and FFC.
Too much slack in the FFC is causing the FFC to push the ink Figure 3-106. Attaching the Space Making Jig
tube in the direction of the arrow.
Carriage Space Making Jig
Acetate tape
Space Making Jig

Ink tube
GUIDE, TUBE, CR
FFC
Ink tube
13. With the Space Making Jig is attached, temporarily secure the ink tube, FFC,
GUIDE, TUBE, CR with acetate tape.
Figure 3-107. Temporarily Securing with Acetate Tape

14. Write a line on the ink tube with a pencil at the position shown in Figure 3-108.
Edge face of
Write a line Write a line HOLDLER,FFC,TUBE
15. At the 105 mm lined position, align the upper side edge of the FFC with the ink
tube as shown in Figure 3-109, and wrap acetate tape around the FFC and ink 105 mm
tube. 250 mm
16. At the 250 mm lined position, wrap acetate tape around the ink tube.
17. Attach the Holder, FFC to the taped portion of the ink tube and secure the FFC and
GUIDE, TUBE, CR together with the ink tube.
HOLDER,FFC,TUBE
Figure 3-108. Writing a line on the Ink Tube
Lined position Lined position

GUIDE, TUBE, CR
Holder, FFC
Acetate tape
Step 17 Holder, FFC Step 15 Upper side edge of FFC
FFC Ink tube

FFC
Ink tube GUIDE, TUBE, CR
Figure 3-109. Securing the FFC

Be sure of the following when refolding the FFCs.

Keep the gap between the FFCs within 2 mm. See Figure 3-110.
C A U T IO N
Check the medially-located FFCs (shown in light blue in the

figure below). If you see too much slack in them, move the fold HOLDER, FFC, TUBE
line in the direction of red arrow, and if they are tightly routed,
move the fold line in the direction of the blue arrow.
FFC
Original fold line
To remove slack
FFC C.B.P. 3x8
To loose the FFCs
Within 2 mm
Do not make a fold on the original lines. Doing so may damage

the FFCs.
FFC NG Figure 3-110. Installing the HOLDER, FFC, TUBE
Acetate tape
Make sure to fold the five FFCs together.

Space Making Jig
18. Fold the FFCs as shown in Figure 3-110 carefully taking up the slack.
19. Attach the HOLDER, FFC, TUBE, and secure it with the two screws.
20. Peel off the temporarily attached acetate tape, and remove the Space Making
Jig.
Figure 3-111. Removing the Space Making Jig

C A U T IO N Before carrying out the following procedure, perform check 1 to 3 C A U T IO N Check 3

below. When one of them is not satisfied, go back to Step 12 to The gap between the guide plate and ink tube is 5 mm or less.
reassemble the CABLE ASSY., ASP again.
Check 1
The gap between the Frame R and GUIDE, TUBE, CR is 2 mm
or more.
2 mm or more
Ink tube
Frame R
5 mm or less
GUIDE, TUBE, CR
Check 2
Insert a sheet of copy paper (30 mm x 150 mm) between the ink
tube and FFC, and move it from side to side between the clamp
and carriage. The paper moves smoothly without getting stuck.
Copy paper
30 mm
Clamp

21. Align the fold line of the FFCs with the right edge of the main frame, and secure
Mark
the FFCs to the main frame with double-sided tape.
22. Fold the FFCs back on themselves so that the folded portion do not extend off the Double-sided tape Right edge of main frame
positions marked on the front side of the main frame, and adjust the FFCs to take
any slack.
23. Secure the FFCs with acetate tape on the position shown in Figure 3-112.
C A U T IO N When folding back the FFCs with the following steps, make sure
that the gap between FFCs are 5 mm or less. See Figure 3-113.
Acetate tape
Acetate tape Main frame

24. Fold back the FFCs on the position shown in Figure 3-113, and secure the FFCs
with FFC clamp.
25. Secure the FFCs to the with double-sided tape.
Mark Mark FFC
Figure 3-112. Securing the FFC
Double-sided tape
Within 5 mm
Within 5 mm
FFC clamp
Figure 3-113. Routing the FFCs on the Right Side of the Main Frame

26. Attach acetate tape on the position shown in Figure 3-114 to secure the six FFCs
together. 1. Wrap acetate tape
around FFCs
27. Fold the FFCs back at the position of the cutout of the HOUSING LOWER ASSY,
and wrap acetate tape around the FFCs at the positions shown in Figure 3-115. 2. Attach acetate tape on
both sides of FFCs 20 to 25 mm
28. Insert the folded part of the FFCs into the cutout of the HOUSING LOWER
ASSY.
FFCs
Figure 3-114. Taping the FFCs
FFCs
Acetate tape
Cutout
HOUSING LOWER ASSY
Figure 3-115. Securing the FFCs to the HOUSING LOWER ASSY

29. Connect the cables to the CN63, CN69, CN70, CN71 and CN72 on the BOARD
ASSY., MAIN.
30. Push the BASE, ENCLOSURE back into the original position.
CN69
31. Route and fold back the FFCs on the COVER, ENCLOSURE, ASSY taking care
of the followings. CN70
Keep 5 mm or more away from the U-shaped cutout CN71
Avoid covering the hole shown in Figure 3-117

CN72
32. Install the BASE, ENCLOSURE. (p88)
33. Install the INK, SYSTEM, ASSY.. (p125) CN63
When installing the COVER, CR, make sure that the cables of the
APG SENSOR is routed through the cutout of the sponge of the
COVER, CR.
COVER, CR
Figure 3-116. Connecting the Cables
Cable of APG SENSOR
5 mm
Sponge
34. Install the COVER, CR. (p102)

35. Install the HOUSING, UPPER. (p85) U-shaped cutout COVER, ENCLOSURE, ASSY
Figure 3-117. Routing the FFCs on the COVER, ENCLOSURE, ASSY

3.4.6 Paper Feed Mechanism

3.4.6.1 STACKER, ASSY.
DISASSEMBLY
STACKER,
1. Remove the HOUSING, REAR, ASSY. (p72) ASSY
2. Remove the HOUSING, LEFT. (p80)

5. Remove the HOUSING, FRONT, RIGHT, UPPER. (p75)
STACKER, C
7. Push inward on the left and right sides of the STACKER, C, and remove the
STACKER, C while disengaging the two tabs of the STACKER, ASSY.
Tab
Tab
Figure 3-118. Removing the STACKER, C

8. Remove the two screws (one each on the left and right) that secure the PLATE,
STOPPER, STACKERs and remove them.
When securing the PLATE, STOPPER, STACKERs, be sure to put

their top ends into the each groove of the GUIDE, STACKER,
LEFT/RIGHT.
Insert the top ends under the GUIDE,

STACKER, LEFT/RIGHT.
PLATE, STOPPER, STACKERs
GUIDE, STACKER, LEFT GUIDE, STACKER, RIGHT
C.B.S. 3x6
Figure 3-119. Removing the PLATE, STOPPER, STACKERs

9. Pull out the STACKER, ASSY. toward you as far as it will go.
10. Lift up the STACKER, ASSY. to disengage its right dowel from the main unit while slightly pushing the STACKER, ASSY. leftward. Then disengage the left dowel from the
main unit to remove the STACKER, ASSY.
If the GUIDE, STACKER, LEFT/RIGHT fall off unintentionally

while removing the STACKER, ASSY, reinstall them referring to
"Reassembly" (p155).
STACKER, ASSY.
GUIDE, STACKER, LEFT GUIDE, STACKER, RIGHT
Figure 3-120. Removing the STACKER, ASSY.

REASSEMBLY
GUIDE, STACKER, LEFT
1. Install the GUIDE, STACKER, LEFT so that the two points mentioned below are
securely engaged. See Figure 3-121.
Fig. GUIDE, STACKER, LEFT Main unit

A positioning tab positioning hole
A
B positioning hole hook
2. Slide the GUIDE, STACKER, LEFT toward the rear of the printer.
C H E C K Make sure that the cutout of the GUIDE, STACKER, LEFT is B

P O IN T aligned with the screw hole on the main frame.
Figure 3-121. Installing the GUIDE, STACKER, LEFT

GUIDE, STACKER, RIGHT
1. Install the GUIDE, STACKER, RIGHT so that the two points mentioned below
are securely engaged. See Figure 3-122.
Fig. GUIDE, STACKER, RIGHT Main unit

A positioning hole hook
B positioning hole hook
2. Slide the GUIDE, STACKER, RIGHT toward the rear of the printer. B
C H E C K Make sure that the cutout of the GUIDE, STACKER, RIGHT is
P O IN T aligned with the screw hole on the main frame.
A
Figure 3-122. Installing the GUIDE, STACKER, RIGHT

STACKER, ASSY. 3. Push in the STACKER, ASSY. to the end.
1. While pressing the stopper of the STACKER, ASSY., put the dowels of the left 4. Secure the left and right of the PLATE, STOPPER, STACKER with the screws.
rear and right rear of the STACKER, ASSY. into the slits of the rear of the 5. Attach the STACKER, C.
GUIDE, STACKER, LEFT and GUIDE, STACKER, RIGHT.
6. Close the STACKER, C.
2. Put the dowels of the left front and right front of the STACKER ASSY. into the
slits of the front of the GUIDE, STACKER, LEFT and GUIDE, STACKER,
RIGHT.
Left rear Right rear
stopper
Left front Right front
STACKER ASSY

Figure 3-123. Installing the STACKER, ASSY

referring to"5.5 Lubrication"(p284).

3.4.6.2 BOARD PAPER TRAY/FRAME, PAPER, EJECT, ASSY

2. Remove the STACKER, ASSY. (p152) HOLDER, FFC, TUBE
3. Remove the ENCODER, PF, ASSY. (p173)
4. Perform Step 2 to Step 9. in "3.4.5.13 INK, SYSTEM, ASSY."(Page 125), and
remove the INK, SYSTEM, ASSY.
5. Remove the two screws that secure the HOLDER,FFC,TUBE. See Figure 3-124.
Two C.B.P. 3 x 8 screws (6 1 kgf.cm) C.B.P. 3x8
6. Slide the HOLDER, FFC, TUBE in the direction of the arrow to release the two
hooks of the HOLDER, FFC, TUBE, and remove the HOLDER,FFC,TUBE. See Within 2 mm
Figure 3-124.
7. Remove the screw that secures the TRAY, INK, EJECT, ASSY, and remove the
TRAY, INK, EJECT, ASSY. See Figure 3-125.
Figure 3-124. Removing the HOLDER, FFC, TUBE
TRAY, INK, EJECT, ASSY
C.B.S. 3x6
Figure 3-125. Removing the TRAY, INK, EJECT, ASSY

8. Remove the four screws that secure the FRAME,TOP,ASSY, and remove the
FRAME,TOP,ASSY from the main unit. Positioning points
Four C.B.S. 3x6 screws (9 1 kgf.cm) C.B.S. 3x6
C.B.S. 3x6
Be sure to insert the seven positioning holes of the main unit over
the tabs on the FRAME,TOP,ASSY.
Positioning points
FRAME,TOP,ASSY
C.B.S. 3x6
C.B.S. 3x6
Positioning points
Positioning points
Figure 3-126. Removing the FRAME,TOP,ASSY

9. Put the INK, SYSTEM, ASSY and the FRAME,TOP,ASSY on the main unit. See
Figure 3-127. INK, SYSTEM, ASSY
10. Perform Step 7. to Step 8. in "3.4.5.16 PRESSURE, PUMP, ASSY."(Page 135),
and remove the PRESSURE, PUMP, ASSY FRAME,TOP,ASSY
11. Remove the retaining ring that secures the SPUR GEAR,68. See Figure 3-128.
12. Remove the SPUR GEAR,68. See Figure 3-128.
Figure 3-127. Moving the INK, SYSTEM, ASSY and FRAME,TOP,ASSY
Retaining ring
SPUR GEAR,68
Figure 3-128. Removing the SPUR GEAR,68

13. Release the three hooks of the SLIDER, FRAME, EJ, LEFT, and remove the
SLIDER, FRAME, EJ, LEFT.
Be sure to insert the three positioning holes of the main frame over
the hooks on the SLIDER, FRAME, EJ, LEFT.
SLIDER, FRAME, EJ, LEFT

Hooks
Positioning point
SLIDER, FRAME, EJ, LEFT Hook
Positioning points
Figure 3-129. Removing the SLIDER, FRAME, EJ, LEFT

14. Remove the screw that secures the SLIDER, FRAME, EJ, RIGHT, and remove the
SLIDER, FRAME, EJ, RIGHT. See Figure 3-130. Right side
SLIDER, FRAME, EJ, RIGHT
One C.B.S. 3 x 6 screw (91 kgf.cm)
C.B.S. 3x6
C H E C K When removing the C.B.S. 3x6 screw that secures the SLIDER,
P O IN T FRAME, EJ, RIGHT, use a stubby screw driver or put a
screwdriver (with a 110 mm or longer shaft is recommended)
through the holes on the FRAME, ASSY., SUB, RIGHT as shown
in figure 3-130.
Insert the two guide pins of the SLIDER, FRAME, EJ, RIGHT into
the positioning holes of the main frame to secure the SLIDER,
FRAME, EJ, RIGHT.
Positioning holes Put the screwdriver

through this hole.
Figure 3-130. Removing the SLIDER, FRAME, EJ, RIGHT
Tabs

15. Remove the TORSION SPRING, 0.15. See Figure 3-131.

Left side Right side
C A U T IO N To prevent screws from dropping into frame holes, lay a waste in TORSION
the next step. TORSION SPRING, 0.15
SPRING, 0.15
Hole
SHAFT, PAPER GUIDE,

BOARD PAPER
Figure 3-131. Removing the TORSION SPRING, 0.15
STOPPER, PAPER GUIDE,

Waste BOARD PAPER ASSY
16. Remove the two screws that secure the STOPPER, PAPER GUIDE, BOARD C.B.S. 3x6
PAPER ASSY, and remove the STOPPER, PAPER GUIDE, BOARD PAPER
One C.B.P. 3 x 8 screw (4 0.5 kgf.cm)
C.B.P. 3x8
Put the screwdriver
through this hole.
Figure 3-132. Removing the STOPPER, PAPER GUIDE, BOARD PAPER ASSY

17. Disconnect the connector from the SENSOR. See Figure 3-133.
18. Remove the compression spring and COVER,SPRING. See Figure 3-133.
SENSOR Cable
Check that the COVER,SPRING is inserted in the rail of the
STOPPER, PAPER GUIDE, BOARD PAPER ASSY. Compression spring
STOPPER, PAPER GUIDE,

BOARD PAPER ASSY
COVER,SPRING
COVER,SPRING COVER,SPRING Figure 3-133. Removing the compression spring/COVER,SPRING

OK NG
GUIDE, PAPER GUIDE,

19. Remove the LEVER,LINK,CDR. BOAD PAPER, LEFT
Attach the LEVER,LINK,CDR with its tab at the full side.

LEVER,LINK,CDR
Tab
20. Remove the E-ring and the washer from the left side of the SHAFT, PAPER
GUIDE, BOARD PAPER. E -ring and plain washer
21. Remove the GUIDE, PAPER GUIDE, BOAD PAPER, LEFT.
SHAFT, PAPER GUIDE,

BOARD PAPER
Figure 3-134. Removing the GUIDE, PAPER GUIDE, BOAD PAPER, LEFT

22. Remove the four screws that secure the GUIDE, PAPER GUIDE, BOARD GUIDE, PAPER GUIDE, GUIDE, PAPER GUIDE,
PAPER, LEFT and GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT. See BOARD PAPER, LEFT BOARD PAPER, RIGHT
Figure 3-135. Positioning

Positioning
point
Two C.B.P. 3 x 6 screws (4 0.5 kgf.cm) point
Two C.B.P. 3 x 8 screws (4 0.5 kgf.cm)
Be sure to insert the two positioning holes of the frame over the tabs
on the GUIDE, PAPER GUIDE, BOARD PAPER, LEFT and
GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT(see Figure
3-135). C.B.P. 3x8 C.B.P. 3x8
23. Remove the TORSION SPRING, 0.046 from the FRAME, PAPER, EJECT, C.B.P. 3x6 C.B.P. 3x6
Figure 3-135. Removing the BOARD PAPER TRAY (1)
24. Remove the FRAME, PAPER, EJECT, ASSY. See Figure 3-136.
TORSION SPRING, 0.046 TORSION SPRING, 0.046
FRAME, PAPER, EJECT, ASSY
Figure 3-136. Removing the FRAME, PAPER, EJECT, ASSY

25. Remove the BOARD PAPER TRAY toward you. See Figure 3-137.
26. Remove the E-ring and the washer from the right side of the SHAFT, PAPER
GUIDE, BOARD PAPER.
27. Remove the SUPUR GEAR,14.4 and parallel pin.
The SUPUR GEAR,14.4, parallel pin, E-ring, or plain washer at

the right side of the SHAFT, PAPER GUIDE, BOARD PAPER are
not included in the ASP unit of the BOARD PAPER TRAY. When
replacing the BOARD PAPER TRAY with a new one, use the parts
used for the old BOARD PAPER TRAY for the new one.
BOARD PAPER TRAY
Figure 3-137. Removing the BOARD PAPER TRAY (2)
SUPUR GEAR,14.4
SHAFT, PAPER GUIDE,

BOARD PAPER
E-ring and washer Parallel pin
Figure 3-138. Removing the SUPUR GEAR,14.4

Inserting each shaft of the BOARD PAPER TRAY to each slit Install the BOAR PAPER TRAY following procedure.
of the LINK, EJ, LEFT and LINK, EJ, RIGHT. 1. Install the BOAR PAPER TRAY to the main unit, and secure it
Do not confuse the LINK, EJ, LEFT and LINK, EJ, RIGHT. with four screws. See Figure 3-135.
(The LINK, EJ, LEFT has a mark L, and the LINK, EJ, 2. Install the FRAME, PAPER, EJECT, ASSY. See Figure 3-136.
RIGHT has R.) 3. Fully pull out the FRAME, PAPER, EJECT, ASSY.
4. Install the SUPUR GEAR,14.4 to the right side of the SHAFT,
Left side LINK, EJ, LEFT LINK, EJ, RIGHT Right side PAPER GUIDE, BOARD PAPER. See Figure 3-138.
L R
Shaft of the Shaft of the
BOAR PAPER BOAR PAPER BOAR PAPER TRAY SUPUR GEAR,14.4
TRAY TRAY
Make sure the extension spring are attached to the BOARD

PAPER TRAY.
Extension Extension
spring spring

5. Insert two shafts of the FRAME, PAPER, EJECT, ASSY to

each hole of the LINK, EJ, LEFT and LINK, EJ, RIGHT.
LINK, EJ, LEFT Shaft Shaft LINK, EJ, RIGHT
6. Install the GUIDE, PAPER GUIDE, BOAD PAPER, LEFT. See

Figure 3-134. Later, follow the reversed disassembly procedure.
referring to "5.5 Lubrication"(p284).

3.4.6.3 Rear Paper Guide Assy

2. Perform Step 4. to Step 5. in "3.4.4.5 WiFi, Assy"(Page 101), and remove the
Wifi, Assy.
Rear Paper Guide Assy
3. Disconnect the connector from the Rear Paper End Sensor.
4. Remove the two screws that secure the Rear Paper Guide Assy.
Two C.B.P.(P2) 2.5 x 8 screws (4 0.5 kgf.cm)
5. Push outward on the circled points of the Rear Paper Guide Assy shown in Figure
3-139 to widen it to disengage the four guide pins of the ASF,ASSY, and remove
the Rear Paper Guide Assy.
Insert the positioning groove of the Rear Paper Guide Assy into the
tab of the ASF, ASSY to secure the Rear Paper Guide Assy.
Tab
Rear Paper
Guide Assy
C.B.P.(P2) 2.5x8 C.B.P.(P2) 2.5x8
Positioning
groove
Tab
Tab
Rear Paper End Sensor
Figure 3-139. Removing the Rear Paper Guide Assy

3.4.6.4 PAPER, GUIDE, LOWER, L / R

1. Remove the HOUSING, UPPER. (p85) Positioning point PAPER, GUIDE, LOWER, L Positioning points

3. Release the six hooks of the CLAMP, HARNESS, and remove the CLAMP,
HARNESS. (p88)
4. Pull up the levers of the PAPER, GUIDE, LOWER, L to release the two hooks,
and remove the PAPER, GUIDE, LOWER, L by pulling it out backward.
5. Pull up the levers of the PAPER, GUIDE, LOWER, R to release the two hooks,
and remove the PAPER, GUIDE, LOWER, R by pulling it out backward. Lever Positioning point Positioning points Lever
and hook and hook
When installing the PAPER, GUIDE, LOWER, LEFT and
PAPER, GUIDE, LOWER, RIGHT, make sure not to let the
harnesses caught between them, and secure them with the
hooks.
Be sure to insert the six positioning holes of the frame over the
tabs on the PAPER, GUIDE, LOWER, L and PAPER, GUIDE,
LOWER, RHOUSING, LEFT.
Positioning points PAPER, GUIDE, LOWER, R Positioning point
Lever Positioning points Lever Positioning point

and hook and hook
Figure 3-140. Removing the PAPER, GUIDE, LOWER, L / R

3.4.6.5 SCALE, PF, 180

COMBINATION GEAR,
A D J U S T M E N T When replacing this part, refer to "4.1.2 Adjustment Items and the PF, DRIVE
R E Q U IR E D
C A U T IO N Be careful not to deform or damage the SCALE, PF, 180 when

carrying out the following steps.
2. Peel off the double-sided tape that secure the SCALE, PF, 180, and remove it from
the COMBINATION GEAR, PF, DRIVE.
SCALE, PF, 180
Insert the two positioning holes of the SCALE, PF, 180 over the two
ribs of the COMBINATION GEAR, PF, DRIVE, to secure the Figure 3-141. Removing the SCALE, PF, 180
SCALE, PF, 180.
Holes
Ribs
SCALE, PF, 180
COMBINATION GEAR,
PF, DRIVE

3.4.6.6 ENCODER, PF, ASSY. Insert the SCALE, PF, 180 into the detection part of the sensor,
and install the ENCODER, PF, ASSY.

R E Q U IR E D When installing the ENCODER, PF, ASSY., be sure to engage
the tab of the ENCODER, PF, ASSY. to the main frame and
insert the positioning holes over the guide pins.
Inner side of Left Frame

2. Disconnect the FFC from CN1 connector of the ENCODER, PF, ASSY.
See Figure 3-142.
3. Remove the screw that secures the ENCODER, PF, ASSY. tab
See Figure 3-142.
One C.B.S. 3 x 6 screw (6 1 kgf.cm) guide pins
C A U T IO N When performing the next step, be extremely careful not to

contaminate, deform or damage the SCALE, PF, 180.
4. Lift up the ENCODER, PF, ASSY. to remove the detection part from the SCALE,
PF, 180 and remove the ENCODER, PF, ASSY. See Figure 3-142.
ENCODER, PF, ASSY.

Connector
C.B.S. 3x6
SCALE, PF, 180
Figure 3-142. Removing the ENCODER, PF, ASSY.

3.4.6.7 TIMING BELT, PF

COMPRESSION,
A D J U S T M E N T When replacing this part, refer to "4.1.2 Adjustment Items and the SPRING, 2.25
R E Q U IR E D

2. Remove the SCALE, PF, 180. (p172)
3. Remove the retaining ring that secure the SPUR GEAR, 31.5.
4. Remove the SPUR GEAR, 31.5 and the COMPRESSION, SPRING, 2.25 from the
main frame.
Retaining ring
SPUR GEAR, 31.5
Figure 3-143. Removing the SUPUR GEAR, 31.5 (1)

5. Remove the TIMING BELT, PF from the pinion gear and the COMBINATION
COMBINATION GEAR, PF, DRIVE
GEAR, PF, DRIVE of the MOTOR ASSY., PF.
TIMING BELT, PF
referring to"5.5 Lubrication"(p284).
pinion gear
(MOTOR ASSY., PF)
Figure 3-144. Removing the TIMING BELT, PF

3.4.6.8 MOTOR, RELEASE, ASSY.

R E Q U IR E D

3. Disconnect the cables from CN41, CN57, CN61 on the BOARD ASSY., MAIN.
See Figure 3-37.
4. Release the cables of the parts listed below, which are components in the
MOTOR, RELEASE, ASSY. from the two cable hooks. See Figure 3-146.
MOTOR ASSY., PF
MOTOR ASSY., RELEASE COVER, ENCLOSURE, ASSY
RELEASE SENSOR Figure 3-145. Releasing the MOTOR, RELEASE, ASSY. Cables (1)
Cable hook
Figure 3-146. Releasing the MOTOR, RELEASE, ASSY. Cables (2)

5. Remove the two screws that secure the PLATE,ENCLOSURE,L, and remove the
PLATE,ENCLOSURE,L. See Figure 3-147. Shaft, Mount,

Plate
One Shaft, Mount, Plate (9 1 kgf.cm)
One C.B.S. 3x6 screw (91 kgf.cm) C.B.S. 3x6
6. Remove the HARNESS, ENCODER, PF secured to the MOTOR, RELEASE, PLATE,ENCLOSURE,L

ASSY., with the two-sided tape. See Figure 3-148.
Figure 3-147. Removing the PLATE,ENCLOSURE,L
Left side of the printer MOTOR, RELEASE, ASSY.
HARNESS, ENCODER, PF
Two-sided Tape
Figure 3-148. Removing the HARNESS, ENCODER, PF

7. Remove the three screws that secure the MOTOR, RELEASE, ASSY. See Figure
3-149. C.B.S. 3x6

8. Remove the TIMING BELT, PF from the pinion gear of the MOTOR ASSY., PF
and remove the MOTOR, RELEASE, ASSY.
C.B.S. 3x6
MOTOR, RELEASE, ASSY.
C.B.S. 3x6
TIMING BELT, PF
Figure 3-149. Removing the screws from the MOTOR, RELEASE ASSY.

3.4.6.9 PAPER, DETECTOR, PE, ASF, ASSY

Cable hook PAPER, DETECTOR,
1. Remove the HOUSING, UPPER. (p85) PE, ASF, ASSY

3. Disconnect the connector CN48 on the BOARD ASSY., MAIN. See Figure 3-37.
4. Release the harness of the PAPER, DETECTOR, PE, ASF, ASSY from the five
cable hooks. See Figure 3-150.
5. Slide the PAPER, DETECTOR, PE, ASF, ASSY in the direction of the arrow, and
remove the PAPER, DETECTOR, PE, ASF, ASSY. See Figure 3-151.
Cable hook
Figure 3-150. Releasing the harness
Front side
Hook
Hooks
Figure 3-151. Removing the PAPER, DETECTOR, PE, ASF, ASSY

3.4.6.10 ASF, ASSY. Front side of the printer C.B.S. 3x6
R E Q U IR E D

2. Perform Step 4. to Step 5. in "3.4.4.5 WiFi, Assy"(Page 101), and remove the
Wifi, Assy.
3. Remove the two screws that secure the left and right GUIDE, ROLLER, LDs, and
hook
remove the two GUIDE, ROLLER, LDs. See Figure 3-152.
Two (one for each) C.B.S. 3 x 6 screws (9 1 kgf.cm)
C H E C K When removing/installing the screw that secures the GUIDE,

P O IN T ROLLER, LD on the left side, use a screwdriver with a 100 mm or
shorter shaft.
tab
Figure 3-152. Screws, hooks and tabs that secure the GUIDE, ROLLER, LD
4. Lift up the two GUIDE, ROLLER, LDs on the rear side of the main unit to
disengage the hook and the tab, and remove the GUIDE, ROLLER, LDs. See Rear side of the printer
Figure 3-153. GUIDE, ROLLER, LDs
Figure 3-153. Removing the GUIDE, ROLLER, LDs

5. Disconnect the connector from the ASF SENSOR.

Left side of the printer HARNESS, ENCODER, PF
6. Release the FFC and cables listed below from the cable guides on the ASF,
HARNESS, DETECTOR, ASF
ASSY.See Figure 3-154.

cable guides
HARNESS, ENCODER, PF

ASF SENSOR
HARNESS, DETECTOR, ASF
HARNESS, DETECTOR, RELEASE
7. Remove the screw that secures the grounding wire of the MOTOR ASSY., ASF
and remove the wire. See Figure 3-155.
HARNESS, DETECTOR, RELEASE
Figure 3-154. Releasing the FFC and cables
C.B.P. 3x8
grounding wire
(MOTOR ASSY., ASF)
MOTOR ASSY., ASF
Figure 3-155. Removing the screws from the MOTOR ASSY., ASF

8. Disconnect the relay connector of the MOTOR ASSY., ASF, and release the
Hook
cables from the two cable hooks. See Figure 3-157.
Hook
9. Remove the four screws that secure the ASF, ASSY. See Figure 3-156.
Two SHAFT, MOUNT, PLATEs: (9 1 kgf.cm)
Two C.B.S. (P4). 3 x 8 screws: (9 1 kgf.cm)
C.B.S (P4). 3x8 1
10. Lift up the ASF, ASSY., to disengage the two tabs from the main frame and 2
remove the ASF, ASSY. See Figure 3-156.
Secure the screws in the order shown in Figure 3-156. C.B.S (P4). 3x8
Back side Main frame
ASF, ASSY
3 4
SHAFT, MOUNT, PLATE SHAFT, MOUNT, PLATE
Figure 3-156. Removing the ASF, ASSY.

Be sure to position the notch of the FLAG, DETECTOR,

RELEASE and the red marking part of the SPUR GEAR, 22, B
as shown in the figure below to install the MOTOR, RELEASE,
ASSY.
FLAG, DETECTOR, RELEASE

Positioning point
SPUR GEAR, 22, B
Route the cables correctly as shown in the figure below.
Adjust the length of the cables

and secure them with cable hooks.
Cable of MOTOR
ASSY.,RELEASE
cable of MOTOR ASSY., PF

3.4.6.11 MOTOR ASSY., ASF

Cable hook
2. Release the cables of the MOTOR ASSY., ASF from the cable hook. See Figure
3-157.
3. Disconnect the connector of the MOTOR ASSY., ASF, shown in Figure 3-157
from the relay connector.
4. Remove the two screws that secure the MOTOR ASSY., ASF and remove the
MOTOR ASSY., ASF. See Figure 3-158.
Relay connector
C H E C K Put a screwdriver (with a 60 mm or longer shaft is recommended)
P O IN T through the holes on the FRAME ASSY., SUB, RIGHT to remove
Figure 3-157. Releasing the cables of the MOTOR ASSY., ASF
the C.B.P 3x8 screws that secure the MOTOR ASSY., ASF as
shown in Figure 3-158.
Be sure to insert the guide pin of the ASF into the positioning C.B.P. 3x8
hole of the MOTOR ASSY., ASF.
MOTOR ASSY., ASF positioning point Put the screwdriver

through this hole. The MOTOR ASSY.,
ASF and the grounding
terminal are secured
together.
Grounding Wire
(MOTOR ASSY., ASF)
MOTOR ASSY., ASF
Secure the grounding terminal and the MOTOR ASSY., ASF

together with the C.B.S. 3 x 8 screw at the rear as shown in Figure 3-158. Removing the screws from the MOTOR ASSY., ASF
Figure 3-158.

3.4.6.12 ASF SENSOR

3. Disengage the two tabs of the FLAG, DETECTOR, ASF on the left side of the
ASF, ASSY. from the inside, and remove the FLAG, DETECTOR, ASF. FLAG, DETECTOR, ASF
Be sure to align the two grooves of the FLAG, DETECTOR, ASF

with the ribs of the LD ROLLER SHAFT to install the FLAG,
DETECTOR, ASF.
FLAG, DETECTOR, ASF
grooves ribs
Figure 3-159. Removing the FLAG, DETECTOR, ASF
4. Disengage the four tabs of the ASF SENSOR, and remove the ASF SENSOR.
ASF SENSOR
Figure 3-160. Removing the ASF SENSOR

3.4.6.13 RELEASE SENSOR

SPUR GEAR, 22
Route through cable guides
2. Manually turn the SPUR GEAR, 22 shown in Figure 3-161 clockwise until the
FLAG, DETECTOR, RELEASE goes out of the detection part of the RELEASE
SENSOR (put the sensor into not-detecting state).
3. Disconnect the connector from the RELEASE SENSOR. See Figure 3-161.
4. Release the four hooks that secure the RELEASE SENSOR, and remove the RELEASE SENSOR
RELEASE SENSOR. See Figure 3-161.
If the cables have come off the cable guides on the main unit while
removing the RELEASE SENSOR, be sure to route the cables
correctly referring to Figure 3-161.
Connector
Hooks
Detected Not Detected
RELEASE SENSOR FLAG, DETECTOR, RELEASE
Figure 3-161. Removing the RELEASE SENSOR

3.4.6.14 PAPER, DETECTOR, ASSY.

Right rear side
2. Pull out the BASE, ENCLOSURE. (p88) Harness
3. Disconnect the cable from CN54 on the BOARD ASSY., MAIN. See Figure 3-37.
4. Release the cables of the PAPER, DETECTOR, ASSY. (PE SENSOR) on the
COVER, ENCLOSURE, ASSY.. See Figure 3-162.
5. Release the cables of the PAPER, DETECTOR, ASSY., from the three cable
hooks. See Figure 3-163.
COVER, ENCLOSURE, ASSY.
Figure 3-162. Releasing the PAPER, DETECTOR, ASSY. (PE SENSOR) Cables
Right rear side Cable hooks
Figure 3-163. Releasing the PAPER, DETECTOR, ASSY. Cables

7. Release the cables of the PAPER, DETECTOR, ASSY., from the two cable hooks
on the main frame. Cable hooks
8. While releasing the center tab of the PAPER, DETECTOR, ASSY. with a
precision screwdriver or a similar tool, lift the PAPER, DETECTOR, ASSY. to
disengage the two tabs, and remove it from the main frame.
PAPER, DETECTOR, ASSY.
Route the cables of the PAPER, DETECTOR, ASSY., as shown in
the figure below.
Figure 3-164. Removing the PAPER, DETECTOR, ASSY.

3.4.6.15 SHAFT, RELEASE, ASSY.

Rear side of the printer
SHAFT, RELEASE, ASSY.
3. Remove the MOTOR, RELEASE, ASSY. (p176)
4. Remove the four screws that secure the SHAFT, RELEASE, ASSY. See Figure
3-165.
Four C.B.S. 3 x 6 screws (9 1 kgf.cm)
5. Lift the SHAFT, RELEASE, ASSY. while holding down the three tabs of the
SHAFT, RELEASE, ASSY. with a precision screwdriver. See Figure 3-166.
6. Slide the SHAFT, RELEASE, ASSY. leftward to release the SHAFT, RELEASE,
C.B.S. 3x6
PAPER GUIDE, UPPER from the main frame, and then remove the SHAFT,
RELEASE, ASSY. See Figure 3-166. Figure 3-165. Removing the screws from the SHAFT, RELEASE, ASSY.
SHAFT, RELEASE, PAPER

GUIDE, UPPER
Rear side of
the printer
SHAFT, RELEASE, ASSY. tabs
Figure 3-166. Removing the SHAFT, RELEASE, ASSY.

3.4.6.16 PAPER GUIDE, UPPER, ASSY.

1. Remove the MOTOR, RELEASE, ASSY. (p176)
2. Remove the PAPER, DETECTOR, ASSY. (p187) hook
3. Remove the SHAFT, RELEASE, ASSY. (p189)

4. Release the eight TORSION SPRING, PAPER GUIDE, UPPERs from each hook
on the main frame.
Rear of the printer
TORSION SPRING, PAPER GUIDE, UPPERs
Figure 3-167. Removing the TORSION SPRING, PAPER GUIDE, UPPERs

5. Follow the steps described below to remove the each of the eight PAPER GUIDE,
Front side of the printer
UPPER ASSYs from the main frame.
Dowels
1. Lift the PAPER GUIDE, UPPER, ASSY. to disengage its left and right
dowels from the main frame.
2. Slightly move the PAPER GUIDE, UPPER, ASSY. toward the rear of the
printer, and pull the assy downward to remove it.
PAPER GUIDE,
UPPER, ASSY.
Figure 3-168. Removing the PAPER GUIDE, UPPER, ASSY.

3.4.7 Printer Mechanism

3.4.7.1 Replacing the PRINTER MECHANISM
R E Q U IR E D
Name: PRINTER MECHANISM, ASP
1. Remove the parts listed below from the old printer, and install them to the
PRINTER MECHANISM, ASP except for the consumables.
Consumable goods (Ink cartridge, Maintenance cartridge)
BOARD ASSY., MAIN
PAPER, SUPPORT, MANUAL, ASSY.
PAPER, SUPPORT, ASSY.
Cover, Stacker
C H E C K When the PRINTER MECHANISM, ASP needs to be replaced due

P O IN T to a failure of the BOARD ASSY., MAIN, the BOARD ASSY.,
MAIN also must be replaced with a new one.
2. A CD-ROM that contains mechanism parameter data comes with the PRINTER
MECHANISM, ASP. Load the CD-ROM into to the PC.
3. Start up the Adjustment program.
NVRAM Backup utility will automatically start up when the Adjustment
program is started. Using the utility, write the mechanism parameter data into the
PRINTER MECHANISM, ASP. See Chapter 4 "4.2 NV-RAM BACKUP/
NVRAM Viewer"(Page 210) for the operation instructions.

CHAPTER
4
ADJUSTMENT

4.1 Overview
This chapter describes the Service Program software utility and the adjustment
procedures required after repairing or replacing certain parts.
4.1.1 Precautions
Always observe the following cautions whenever making an adjustment on the printer.
C A U T IO N Always refer to "4.1.2 Adjustment Items and the Order by

Repaired Part" (p.195) and make sure to perform all the
adjustments listed in the table in the given order.
Always read and follow the precautions given in each section
that explains each adjustment. Ignoring the precautions can
result in malfunction of the printer.
ADJUSTMENT Overview 194

4.1.2 Adjustment Items and the Order by Repaired Part

The following table shows the required adjustments by repaired or replaced part and the order in which the adjustments must be performed.
Note "*1": The adjustments required for the MAIN BOARD differs depending on whether the NVRAM on the old board can be backed up or not.
"*2": When the firmware update is required, first check the version of firmware currently installed on the printer, then update the firmware if necessary.
"*3": Matte Paper: Enhanced Matte Paper (US)/
Archival Matte Paper (Europe, Asia)
Fine Paper: Economy Super Fine Paper
"*4": Only when any of the following adjustments is performed, perform these adjustments.
Head Inclination Check & Adjustment (CR direction)/Head Slant Check & Adjustment (PF direction)/PG Position Adjustment
"*5": If the installation position of parts is marked before removal, adjustment is not required.
Table 4-1. Adjustment Items and the Order by Repaired Part
Replaced or Repaired
Service Repla Reatt
Class (Reattached) Required Operations Jig Media*3 Page
Program ced ached
Part/Unit
Replacement 1 p.116
2 Turn the power on in normal mode. ---
3 CR Timing Belt Tension Check p.225
CR related
MOTOR ASSY.,CR 4 CR Motor measurement --- p.274
parts/units After replacement
5 Nozzle Check Fine Paper --- p.239
6 Bi-d adjustment Fine Paper --- p.228
7 PW Adjustment Matte Paper --- p.229


Service Repla Reatt
Program ced ached
Part/Unit
Replacement 1 p.119
2 PG Position Adjustment --- Thickness gauge --- p.223
5 CR Scale Check p.227
CARRIAGE, ASSY 6 Nozzle Check Fine Paper p.239

After replacement Head Inclination Check &
7 Fine Paper p.232
Adjustment (CR direction)
Head Slant Check & Adjustment (PF
8 Matte Paper p.236
direction)
9 Bi-d adjustment Fine Paper *4 p.228
10 PW Adjustment Matte Paper *4 p.229
p.112,
Replacement 1 p.111,
CR related p.110.
parts/units
2 PG Position Adjustment --- Thickness gauge --- p.223
CR timing belt/ 5 CR Scale Check p.227
PW sensor/
BOARD ASSY., ENCODER 6 Nozzle Check Fine Paper p.239
After replacement Head Inclination Check &
7 Fine Paper p.232
8 Matte Paper p.236
direction)
9 Bi-d adjustment Fine Paper *4 *4 p.228
10 PW Adjustment Matte Paper *4 *4 p.229
Replacement 1 p.107
CR scale 2 Turn the power on in normal mode. --- ---
After replacement
3 CR Scale Check p.227
Replacement 1 p.114
CR related
APG unit 2 Turn the power on in normal mode. --- ---
parts/units After replacement
3 APG Function Check --- p.226


Service Repla Reatt
Program ced ached
Part/Unit
Replacement 1 p.103
2 PG Position Adjustment --- Thickness gauge p.223
4 Head ID Input --- p.231
5 Cleaning p.238
Head
Print head 6 Nozzle Check Fine Paper p.239
related After replacement
Head Inclination Check &
7 Fine Paper p.232
8 Matte Paper p.236
direction)
9 Bi-d adjustment Fine Paper *4 p.228
Replacement 1 p.125
2 Turn the power on in normal mode. --- ---
3 Ink tube operation counter reset --- p.220
INK SYSTEM ASSY
After replacement 4 Initial charge --- p.256
5 Cleaning --- p.238
Ink supply 6 Nozzle Check Fine Paper p.239

related Replacement 1 p.122
parts/units PUMP, CAP,ASSY 2 Turn the power on in normal mode. --- ---
After replacement
3 Waste pump counter reset --- p.220
Replacement 1 p.125
Ink selector
After replacement 3 Ink selector counter reset --- p.220
4 Ink selector operation check --- p.257


Service Repla Reatt
Program ced ached
Part/Unit
Replacement 1 p.132
POROUS PAD, TRAY, INK
EJECT After replacement
Ink supply 3 Ink holder counter reset --- p.220
related
POROUS PAD, INK Replacement 1 p.133
parts/units
WASTE BOX, RIGHT/ 2 Turn the power on in normal mode. --- ---
POROUS PAD, INK After replacement
WASTE BOX, LEFT 3 Borderless absorber counter reset --- p.220
Replacement 1 p.176
After replacement 2 Turn the power on in normal mode. ---
PF Motor measurement & automatic
3 --- p.275
PF motor (MOTOR, adjustment
RELEASE, ASSY) 4 PF Timing Belt Tension Check Tensimeter U-508 p.259
After replacement
6 Media Feed Auto Adjustment Matte Paper --- p.265
7 EJ Adjustment Matte Paper --- p.267
Paper feed Replacement 1 p.174
related
parts/units 2 Turn the power on in normal mode. ---
3 PF Timing Belt Tension Check Tensimeter U-508 p.259
TIMING BELT, PF
After replacement 4 PW Adjustment Matte Paper --- p.229
p.173,
Replacement 1
PF encoder sensor/ p.172
PF scale 2 Turn the power on in normal mode. ---
After replacement
3 PF Scale Check p.264


Service Repla Reatt
Program ced ached
Part/Unit
Replacement 1 p.180
Paper feed 2 LD Roller Position Adjustment --- 5 p.261
related ASF, ASSY
parts/units After replacement 3 Turn the power on in normal mode. --- ---
4 ASF motor counter reset --- p.220
Before
2 NVRAM back up --- p.210
replacement
3 Turn the power off. --- ---
Replacement 4 p.94
6 F/W install --- p.218
Board
Main board (NVRAM back 7 Turn the power off. --- ---
related
up OK *1) Turn the power on in inspection
parts/units 8 --- ---
mode.
After replacement
9 Touch panel adjustment --- --- p.276
10 NV-RAM restore --- p.210
13 RTC Check & Input --- p.270


Service Repla Reatt
Program ced ached
Part/Unit
1 p.94
Replacement
2 Write down the MAC address.
4 F/W install --- p.218
Turn the power on in inspection
6 --- ---
mode.
7 Main board initial setting --- p.94
After replacement 8 Initial charge flag off --- p.273
9 Touch panel adjustment --- --- p.276
Board 12 RTC Check & Input --- p.270

Main board ((NVRAM back
related 13 Head ID Input --- p.231
up NG *1)
parts/units 14 Serial Number & USB ID Input --- p.271
15 MAC address Input --- p.272
16 CR Motor measurement --- p.274
PF Motor measurement & automatic
17 --- p.275
adjustment
After replacement
20 Nozzle check Fine Paper --- p.239
21 Bi-d adjustment Fine Paper --- p.228
25 Colorimetric Calibration Matte Paper --- p.240


Service Repla Reatt
Program ced ached
Part/Unit
Replacement 1 p.97
3 CR Motor measurement --- p.274
Board Power supply board
After replacement PF Motor measurement & automatic
related 4 --- p.275
adjustment
parts/units
5 Colorimetric Calibration Matte Paper --- p.240
Replacement 1 p.84
Panel assy
After replacement 2 Touch panel adjustment --- --- p.276
Replacement 1 p.192
3 Write the manufacturing process value ---
Turn the power on in inspection
5 --- ---
mode.
Others Printer Mechanism
After replacement 6 Touch panel adjustment --- --- p.276
9 RTC Check & Input --- p.270
10 MAC Address Input --- p.272
11 Serial Number & USB ID Input --- p.271

4.1.3 Adjustment Items

The following table describes the general outline of the adjustments.
Table 4-2. Adjustment Items

Symptoms that the Service
Class Adjustment Items Overview Printer Mode Jig Media Page
Adjustment is Needed Program
When the PG is out of standards,
the following symptoms may occur.
Gap is too wide: Unstable ink
droplet paths or misaligned dots Thickness gauge
Adjust the platen gap of the CR unit
PG Position Adjustment occur, and it causes low printing --- --- T = 0.90 p.223
using the thickness gauge.
quality such as banding, printing T = 1.00
misalignment, or grainy image.
Gap is too narrow: The head
rubs paper.
If the CR unit does not function
Check the contact of the CR belt. normally, problems of the printer,
CR Timing Belt Tension Check Normal mode p.225
Fit grease into the belt. such as an operation failure or
malfunction, may occur.
CR related Rotates the APG motor to change When the PG is not switched
the PG, and see if the PG is properly responding to the print
APG Function Check Normal mode p.226
correctly set to its home position setting, low image quality or CL
(--). operation abnormality may occur.
Checks the CR scale for any
When the CR scale is not read
abnormality such as damage or dirt
CR Scale Check properly, the carriage will not Normal mode p.227
and checks if the scale can be
operate normally.
properly read by the encoder.
If this adjustment is not made, the
Checks that the PW sensor detects
length of paper cannot be detected
the edges of paper correctly. The
correctly. As the result, misaligned
PW Adjustment adjustment pattern is printed Normal mode Matte Paper p.229
print position or insufficient blank
through the Service Program to
space may occur, or printed images
perform the detection.
may be broken.


The CR motor is designed to stop If this adjustment is not made, the
when the amount of heat generation estimation of the motor temperature
(motor temperature) during motor cannot be made properly and may
operation reaches a predetermined cause the following symptoms.
limit. The amount of heat Even though there is no problem
generation is estimated based on the with the motor temperature, the
electrical characteristics of the printer pauses during printing
CR Motor Measurement Normal mode p.274
motor, which vary by motor and because it judges that the motor
power supply of the printer. is in high-temperature state.
Despite the motor is in a high-
CR related Therefore, to get the motor control
to work properly, the electrical temperature state, a lower motor
characteristics values of the motor temperature is estimated and the
need to be measured and stored in printer does not stop. This may
the memory on the Main board. cause the printer to malfunction.
If this adjustment is not made, print
Reduce misalignment of ink
quality problems such as
Bi-D Adjustment droplets fired to paper during Normal mode Fine Paper p.228
misaligned lines, grainy image,
bidirectional printing.
banding may occur.
If the new ID is not registered after
replacing the head, the head ID of
Register the head rank ID to the the older head is used and the
printer using the Service Program proper drive voltage cannot be set.
or check the currently registered The following symptoms may
head rank ID. Head rank ID is occur.
Head information needed to drive the Since the amount of ink droplets
Head ID Input Normal mode p.231
related Print Head with proper voltages so is not proper, the color and
that proper amount of ink droplets density abnormalities are found
are fired. The ID is assigned to each on prints.
head and listed on the label on the Since the amount of ink droplets
head. turns to be unstable, dot missing
or misaligned dots occur while
printing or flushing.


When the Nozzle Check is not
executed and the nozzle is clogging,
Print the pattern on which the The adjustment pattern is not
Nozzle Check nozzle discharging condition can be printed properly and it causes a Normal mode Fine Paper p.239
checked from the Service Program. trouble for the automatic and
visual check/adjustment.
The automatic adjustments may
fail or end with an error.
When the cleaning is not executed,
Nozzle clogging is not solved
and the printing cannot be
executed properly.
Ink droplets are not fired and
Specify the power and the color
Cleaning from the Service Program and Normal mode p.238
execute the head cleaning. nothing is printed after the Print
head is replaced to a new one.
Head (Executing Initial ink charge
may solve this problem but it
related
takes time and consumes lots of
ink.)
Corrects inclination of the print If this adjustment is not made, print
head in the CR direction. Print an quality problems such as
Head Inclination Check & adjustment pattern, and visually misaligned lines, grainy image,
Normal mode Fine Paper p.232
Adjustment (CR direction) check the pattern to see if the banding, or color unevenness may
adjustment is needed. To correct the occur in the scale of print head
head inclination, turn the cam. surface area.
If this adjustment is not made, the
gap between the print head surface
Corrects slant of the print head in and paper is kept uneven (e.g.: the
the PF direction. Print an gap at the front side is wider than
Head Slant Check & adjustment pattern, and visually that at the rear side), and causes
Normal mode Matte Paper p.236
Adjustment (PF direction) check the pattern to see if the irregularity in size and position of
adjustment is needed. To correct the printed dots. This may be observed
head slant, move the lever. as print quality problems such as
grainy image, banding, or color
unevenness.


If the colorimetric is not input
after the Head ID is input, the
calibration follows the Head ID.
In this case, the color accuracy is
not guaranteed.
When the factory setting value
Measuring the color of the ink
discharge amount information and Refer to "4.11.6
of the colorimetric at
Head registering/controlling this Colorimetric
Colorimetric Calibration replacement of the main board, Normal mode Matte Paper p.240
related information improves calibration Calibration
power supply board, or print
accuracy and ensures consistent (p240)".
head, initialization by a user
color quality.
causes inconsistency with the
characteristics of the newly-
installed parts, and appropriate
color calibration cannot be
performed.
Initial ink charge Performs an initial ink charge. --- Normal mode p.256
Ink supply Checks the switching operation The appropriate black ink may not
related Ink Selector Operation Check between the Photo Black and the be selected according to the print Normal mode p.257
Matte Black. setting.
When the belt tension is out of
standards, the following symptoms
may occur.
Belt tension is high: The life of
the belt will be shortened. High
load applied to the PF MOTOR
Apply a specified tension to the PF
causes frequent wait controls
timing belt. Measure the tension of
Media Feed during paper feeding to prevent Tensimeter
PF Timing Belt Tension Check the belt using the sonic tensimeter Normal mode p.259
related overheating. If the tension is too U-508
to check if it is within standards. If
high, the shaft of the motor leans
not, adjust the tension.
and the brush in the motor
becomes worn, and will result in
PF motor overload error.
Belt tension is low: The belt
teeth slip and paper cannot be
fed properly.


If adjustment is not performed,
After removing the ASF unit,
paper feed may be unstable, and
LD Roller Position Adjustment adjusts the height of the LD Roller --- --- p.261
paper skew, multiple-sheet feeding,
to ensure stable paper feeding.
or paper feed may be caused.
Check the PF SCALE for any
When the PF SCALE is not read
abnormality such as damage or dirt
properly, paper feeding may
PF Scale Check and check if the scale can be Normal mode p.264
become impossible and an error
properly read by the encoder using
may occur.
the Service Program.
Print the PF paper feed pattern to
adjust the paper feed amount in the If paper feeding accuracy lowers,
Media Feed Auto Adjustment print area except the bottom end. print quality problems such as Normal mode Matte Paper p.265
Write the adjustment value to the banding may occur.
NVRAM.
Print the EJ paper feed pattern to If paper feeding accuracy lowers,
Media Feed adjust the paper feed amount in the print quality problems such as
related EJ Adjustment Normal mode Matte Paper p.267
bottom-end print area. Write the banding may occur at the bottom
adjustment value to the NVRAM. end.
The PF motor is designed to stop If this adjustment is not made, the
when the amount of heat generation estimation of the motor temperature
(motor temperature) during motor cannot be made properly and may
operation reaches a predetermined cause the following symptoms.
limit. The amount of heat Even though there is no problem
generation is estimated based on the with the motor temperature, the
PF Motor Measurement & electrical characteristics of the printer pauses during printing
Normal mode p.275
Automatic Adjustment motor, which vary by motor and because it judges that the motor
power supply of the printer. is in high-temperature state.
Therefore, to get the motor control Despite the motor is in a high-
to work properly, the electrical temperature state, a lower motor
characteristics values of the motor temperature is estimated and the
need to be measured and stored in printer does not stop. This may
the memory on the MAIN board. cause the printer to malfunction.


Normal
mode
Make a backup of data stored in the Inspection
NVRAM Backup/Restore NVRAM or restore the data from a --- mode p.210
backup. (replacing
the MAIN
board)
Check the current setting of the If the adjustment is not executed, a
RTC Check & Input RTC. Write the correct information maintenance error (RTC setting Normal mode p.270
as needed. error).
Read and check the MAC address If the address is not input or a
Boards
MAC Address Input of the printer. Write a new MAC wrong address is set, a network Normal mode p.272
Related
address as needed. connection trouble occurs.
If the serial number is not input
Check the serial number USB
or a wrong number is set, it
ID currently set to the printer.
makes service management
Serial Number & USB ID Input Write the correct information as Normal mode p.271
(such as the print/NVRAM)
needed.
Sets the USB ID automatically.
harder.
USB recognition error occurs.
If the Initial Charge Flag is ON, the
Turn OFF the Initial Charge Flag as
initial charge starts at startup in the Inspection
Initial charge flag off needed at replacement of the MAIN p.273
normal mode and the ink is mode
board.
consumed.
At replacement of the MAIN board The printer does not respond
Inspection
Other Operation panel adjustment or panel, adjust and check the normally even when the LCD is p.276
mode
position of the touch panel. touched.

4.1.4 List of Tools/Software/Consumables for Adjustments

The tables below show the tools required for adjusting this printer.
Hardware Tools
Table 4-3. Hardware tools

Tool Name Part Number Target Adjustment
Commercially
Thickness Gauge T = 0.90 PG Position Adjustment
available
Commercially
Thickness Gauge T = 1.00 PG Position Adjustment
available
Sonic Tension Meter U-508 1640645 PF Timing Belt Tension Check
Software Tools
Table 4-4. Software tools

Software Name Code Adjustment target Explanation
Used for almost all of
Use the latest
Service Program --- the required
program.
adjustments.
Unless the Printer
Driver is installed,
Printer driver --- --- the Service
Program does not
operate.
Firmware --- ---
Colorimetric Calibration Colorimetric Use software for
---
Tool Calibration users.
Consumables
Table 4-5. Consumables

Consumable Name Explanation
Enhanced Matte Paper (US)/ See 4.1.2 Adjustment Items and the Order by Repaired
Archival Matte Paper (Europe, Asia) Part.
See 4.1.2 Adjustment Items and the Order by Repaired
Economy Super Fine Paper
Part.

4.1.5 Service Program Basic Operations

This section describes the basic operations of the Service Program.
C A U T IO N Save the Service Program on the desktop or directly under the C

drive. If the storage location is deep in the hierarchy, some
program tools may not work correctly.
System Requirements
OS: Windows Vista, 7, 8/8.1
Interface: USB, Network
Startup
1. Double click "EpsonServiceProgram.exe", and click [OK] to start the
program when the license agreement message appears.
Figure 4-1. Service Program menu

4.2 NV-RAM BACKUP/NVRAM Viewer

Parameters stored in the NVRAM on the Main Board are read/stored and written onto
the other NVRAM on the Main Board using this menu.
Also, the read parameter information is displayed on the computer screen.
4.2.1 NVRAM Read Procedure

1. Turn the printer ON in the Normal Mode.
2. Click [GET INFO] on the NVRAM Read field to start reading the parameters.
The save dialog box appears when the reading is completed, then specify a file
name and location to save the file.
To view the NVRAM information:
Click [DISPLAY INFO] to display another screen of the NVRAM Viewer.
Figure 4-2. [NVRAM BACKUP] Screen
ADJUSTMENT NV-RAM BACKUP/NVRAM Viewer 210

4.2.2 NVRAM Viewer Basic Operation

The following functions are provided.
1. Life Parts Operation History
2. Utilization History
3. Error History
4. Basic information
PROCEDURE
1. Install the NVRAM BACKUP in PC.

2. Click [NVRAM BACKUP] on the NVRAM BACKUP screen, and select
NVRAM data.
Figure 4-3. Before install NVRAM BACKUP tool
3. Click [Information Viewer], and then another screen of the NVRAM Viewer will
be displayed.
4. Select the tab you want to check.
5. Click [Export Excel file] to save the data on the selected tab as a XLSX file.
6. Click [Exit] to close the screen.
* *
Figure 4-4. After install NVRAM BACKUP tool
*The first page of NVRAM BACKUP in case of using only this tool.

DESCRIPTION Operation History
Life Parts Operation History
1 2
1 2 3 4
Figure 4-6. [Operation History] Screen
Figure 4-5. [Life Parts Operation History] Screen
1 ITEM --- 1 Item ---
2 CURRVAL 2 Current Value Displays the current value per item.

Life count for each part or unit.
3 LIFEVAL Displays the life limit of the part if it has.
Displays the percentage of Current Value (3) considering the Limit
4 SITUATION
(4) as 100%.

Error History Basic Information
1 2 3 1 2
Figure 4-8. [Basic Information] Screen

Figure 4-7. [Error History] Screen
1 Item ---
1 Item Error content. 2 Current Value The current value of the item.
The date when the error occurred.
2 Date/Order
The number of times of error occurrence.
3 Value Error code.

INFORMATION SAVED TO EXCEL FILES Utilization History
Life Parts Operation History

Table 4-7. Utilization History
Item Description
Table 4-6. Life Parts Operation History
Total Execution Times
Item Description Manual Cleaning Times
(Times)
Cumulative Exchange times Powerful Manual Cleaning Total Execution Times
Ink Tube Counter Execution history of each item
Latest Exchange Date Times (Times)
Cumulative Exchange times Total Execution Times
Timer Cleaning
Waste Pump Counter (Times)
Latest Exchange Date
Operation history (the following Number of passes of the CR
Cumulative Exchange times CR Pass Counter ---
Ink Selector Counter information is displayed for each of unit
Latest Exchange Date the items.) Total Print
Current Value
Borderless Absorber Cumulative Exchange times
Limit
Poster Board Print
(Home side)
Situation
Latest Exchange Date Manual Feed Print
Borderless Absorber Cumulative Exchange times Roll Paper Print
(Full side) Latest Exchange Date Number of printing each mode Number of printing for each
ASF Print
(total) mode
Cumulative Exchange times AirPrint Print
Ink Holder Counter
Latest Exchange Date iPrint Print
Google Cloud Print
Borderless Print (Total)
Accumulative Printing time --- Accumulative Printing time
ASF Motor drive times --- ASF Motor drive times

Consumables information Basic Information
Table 4-8. Consumables Information Table 4-10. Basic Information

Item Description Item Description
Number of Ink Cartridge Number of each ink cartridges Acquisition date NVRAM Acquisition date NVRAM
Usage (Genuine) usage (Genuine) Model name Product name
Ink Cartridges Usage History
Number of Ink Cartridge Number of each ink cartridges Serial Number Serial number of the printer.
Usage (Non-Genuine) usage (Non-Genuine)
Firmware version The version of the firmware installed on the printer.
Accumulative Maintenance Accumulative Maintenance Maintenance Box Usage
Box Replacement (Times) Box Replacement (Times) History The date and time when the initial ink charge was done
Initial Ink charge date
for the first time.
Errors History Head ID Head ID code
Table 4-9. Errors History Paper Setup Display
Item Description Error Notice
Displays the most recent five Paper Skew Check
Fatal Error History --- fatal errors and their Print Page Line
time stamps. Paper Size Check
Displays the most recent five Change Black Ink
System Fatal Error History --- system fatal errors and their
time stamps. Horizontal Centered
Displays the settings made by the control panel menus.
When you print something, it LCD Brightness
ASF Non-Feed Error Times --- shows number of error of no Button Press
paper at ASF. Error Notice
ASF White Paper Ejection It shows the number of paper Completion Notice
---
Times feed times other than printing.
Sleep Timer
Power Off Timer
Operation Time Out

4.3 ADJUSTMENTS (Individual)

This mode executes the adjustment required for the repair individually.
PROCEDURE
1. Click [ADJUSTMENTS (Individual)] from the main menu.

2. Select the adjustment item that you want to execute.
3. Follow the instructions on the screen to execute the adjustment.
4. Click to return to the main menu.
Figure 4-9. ADJUSTMENTS (Individual)
ADJUSTMENT ADJUSTMENTS (Individual) 216

4.4 ADJUSTMENTS (Sequence)

This mode displays the required adjustments per replaced part and executes the
adjustments in order.
PROCEDURE
1. Click [ADJUSTMENTS (Sequence)] from the main menu.

2. Select the name of the part to be replaced.
3. Select the adjustment item that you want to execute.
4. Follow the instructions on the screen to execute the adjustment.
5. Click to return to the main menu.
C H E C K The text of the executed adjustment is colored to be distinguished.

P O IN T Check marks go back to the previous state once the main menu is
displayed.
Figure 4-10. ADJUSTMENTS (Sequence)
ADJUSTMENT ADJUSTMENTS (Sequence) 217

4.5 Installing Firmware

This section explains how to update the firmware. The firmware of this printer is
written in the Flash ROM on the Main Board. If the Main Board is replaced or the
firmware needs to be updated, follow the procedure below to write the firmware to the
Flash ROM.
C A U T IO N When Initial ink charge is not needed when replacing the Main
Board with a new one, make sure to turn Initial Ink Charge Flag
to off (p222) before updating the firmware.
(The printer is rebooted automatically just after uploading the
firmware. Since the parameter does not exist on the new Main Figure 4-11. FIRMWARE UPDATE TOOL
Board, the initial ink charge starts automatically.)
5. Click [UPdate] to transfer the firmware data to the printer.
PROCEDURE C A U T IO N Make sure not to turn off the printer until updating is completed.
Otherwise, the printer may not operate normally afterward.
1. Turn both the printer and computer OFF and connect them with a USB cable.
C H E C K All firmwares can be installed to the printer via USB cable

P O IN T connection. 6. When writing the firmware is completed, the printer will be rebooted
automatically.
7. Click [Exit].

3. Start the Service Program and click [FIRMWARE UPDATE TOOL] from the
main menu.
4. Click [Reference], and select the firmware data to be installed.
ADJUSTMENT Installing Firmware 218

4.6 Image Print

The following functions are provided.
Prints an image file
Transfers the PRN. file
PROCEDURE
1. Click [IMAGE PRINT] from the main menu.

2. Click [Reference] to specify a file to print.
3. Click [Print].
Figure 4-12. [IMAGE PRINT] Screen
ADJUSTMENT Image Print 219

4.7 Counter Reset

Whenever the parts/units which have life counter are replaced, the corresponding life
counter must be reset. This is important to replace those parts/units at the correct
timing.
EXECUTION MODE
Normal Mode
TBD
PROCEDURE

2. Start the Service Program and click COUNTER CLEAR from the main menu.
3. Choose one of the counter reset menus to be reset.
4. Click [Reset] to reset the counter.
5. Restart the printer. Figure 4-13. [Counter Reset] Screen
The life counters are saved in the circuit board by restarting.
Table 4-11. Counter Reset Item List
6. With NVRAM Viewer, verify that the counter has been reset to 0.
Replacement parts Menu name
C H E C K The history of the Counter Clear can be checked per counter on the Ink Tube Counter
Ink system
P O IN T NVRAM Viewer (P. 211). Ink Selector Counter
Pump cap Waste Pump Counter
POROUS PAD, INK WASTE BOX,
Borderless Absorber
LEFT/RIGHT/
POROUS PAD, TRAY, INK EJECT Ink Holder Counter
ADJUSTMENT Counter Reset 220

4.8 References
This function allows you to view the following information (PDF files).
Control panel menus in the Normal mode
Wiring diagrams
PROCEDURE
1. Click [References] from the main menu.

2. Select Panel Menu Map or Wiring Diagrams and click [Open].
Figure 4-14. References
ADJUSTMENT References 221

4.9 Printer Setting Change

Changes the following flag settings.
Initial ink charge flag
Network initialize
EXECUTION MODE
Normal Mode TBD

PROCEDURE

2. Start the Service Program and select PRINTER SETTING CHANGE.
3. Select the flag to be changed, and click [RUN] or [RESET].
Figure 4-15. [Printer Setting Change] Screen
ADJUSTMENT Printer Setting Change 222

4.10 CR Related Adjustments Thickness gauge
4.10.1 PG Position Adjustment

Purpose
Check the platen gap if it is properly adjusted. 19th 17th 12th 9th 5th 3th
Tool
Thickness gauge T = 0.90, T = 1.00
Standard Value
T = 0.90: Carriage can slide over the gauge Figure 4-16. Thickness Gauge Set Position
T = 1.00: Carriage is blocked by the gauge

Procedure
CARRIAGE UNIT
1. Unlock the carriage unit manually. See "3.4.1.1 Unlocking the CARRIAGE,
ASSY. manually" (Page 68).
2. Put the thickness gauge on the following location of the platen and move the
carriage unit slowly over the thickness gauge.
z Home Position side: Third and fifth rib from the right.
z Center: Ninth and 12th rib from the right.
z Opposite to the HP side:1 17th and 19th rib from the right.
C H E C K Remove the HOUSING, UPPER if it interferes with the checking.

P O IN T See "3.4.3.14 HOUSING, UPPER" (Page 85).
Thickness gauge
Figure 4-17. PG Height Check
ADJUSTMENT CR Related Adjustments 223

3. Check the result if the value is within the standard range or not. If it is, the
adjustment is not necessary. If not, proceed to the next step to carry out the Adjustment lever
adjustment.
4. Remove the HOUSING, UPPER.
See "3.4.3.14 HOUSING, UPPER" (Page 85).
5. Remove the COVER, CR.
See "3.4.5.1 COVER, CR" (Page 102).
6. Loosen the screws (one each) that secure the PG adjustment levers on the left
and right side of the carriage unit.
7. Carry out the adjustment as follow:
z When T=0.90 contacts with the head:
Raise both right and left levers by the same amount.
z When T=1.00 does not contact with the head:
Lower both right and left levers by the same amount.
8. When the adjustment is completed, tighten the two screws and perform the
measurement and adjustment again until the result satisfies the standard.
C A U T IO N The adjustment levers are made of resin. Be careful not to tighten Screw
the screws too much.
Figure 4-18. PG Height Adjustment

4.10.2 CR Timing Belt Tension Check

Purpose
Check the contact of the CR belt. Fit grease into the belt.
Procedure
2. Start up the Service Program and select CR Timing Belt Tension Check.
3. Click [Run]. The CR unit moves left and right five times, and then moves to
the home position to lock the CR unit.
C H E C K If an error is found, such as the CR unit does not move smoothly or

P O IN T abnormal sound is heard, remove and then install the CR unit and
CR timing belt again.
Figure 4-19. [CR Timing Belt Tension Check] Screen

4.10.3 APG Function Check

Purpose
Check the PG switch operation if it is normally performed or not.
Procedure
2. Start up the Service Program and select APG Function Check.
3. Click [Run]. The APG mechanism will move.
4. Check that the mark on the top of the APG cam is "--". Run the check two
times and check the mark.
z -- is on the top: Finish the adjustment
z -- is not on the top: Go to Step 5
5. Since the APG is not switched correctly, execute the following remedy
responding to the symptom.
Symptom Remedy
The CR unit does not move to the APG Since the CR unit may not move smoothly,
switch position (home position). lubricate the CR unit. (P. 284)
Since the APG motor may not operate, check the Figure 4-20. Check Point
The CR UNIT moves to the APG switch
wiring of the APG Motor. If there is no trouble
position but the APG mechanism does not
for the wiring, replace the APG motor (APG
operate.
unit). (P. 114)
Since the APG mechanism on the CR unit may
The APG mechanism operates but the APG
not have been installed correctly, replace the CR
is not switched correctly.
unit. (P. 119)
After taking the above measure, return to Step 3 to check again.
TBD
Figure 4-21. [APG Function Check] screen

4.10.4 CR Scale Check 4. Since the CR scale is not scanned correctly, clean the scale using ethanol. If
Purpose
the scale still cannot be read properly, replace the CR encoder (P. 110) or the
CR scale (P. 107). After replacing the part, return to Step 3 and check again.
Check that the CR scale has no abnormality such as scratches and dirt and can be 5. Click [Execute].
read by the encoder.
Procedure
CR encoder
2. Start the Service Program and select CR Scale Check. CR scale
3. Click [Run].
The CR UNIT moves left and right five times, and then the CR ENCODER
starts to read the scale.
z The result is OK: Go to Step 5
z The result is NG: Go to Step 4
Figure 4-23. CR Scale Check
Figure 4-22. [CR Scale Check] Screen

4.10.5 Bi-D Adjustment

Purpose PG --
VSD1
Adjust the misalignment of Bi-D. -1
Paper Used -6 -4 -2 0 2 4 6
Size: A4 1
Type: Economy SuperFine Paper VSD2
Procedure
-1
-6 -4 -2 0 2 4 6
2. Start up the Service Program and select Bi-D Adjustment. 1
3. Click [Print]. The adjustment pattern is printed.

VSD3
4. Visually check the adjustment pattern.
-1
5. Select the pattern on which the white band is the least visible, then enter the
result into the program. Click [Write] after entering the result. -6 -4 -2 0 2 4 6
6. Click [Print], and the adjustment pattern is printed again. 1

Visually check the adjustment pattern. Repeat Step 4 to Step 5 until all the
patterns with the least visible white lines become # 0.
PG Typ
VSD1
-1
-6 -4 -2 0 2 4 6
VSD2
-1
-6 -4 -2 0 2 4 6
VSD3
-1
-6 -4 -2 0 2 4 6
1
Figure 4-24. [Bi-D Adjustment] Screen
Figure 4-25. Adjustment Pattern

4.10.6 PW Adjustment
Purpose
Adjusts the position to start printing on the paper.
Paper Used
Size: A4
Type: Enhanced Matte Paper (US)/
Standard
Margin 5mm
Procedure
2. Start up the Service Program and select PW Adjustment.
3. Click [Print] to print the adjustment pattern. Figure 4-26. [PW Adjustment] Screen
4. Referring to Figure 4-27, select the numerical value for the position where the
printed line is exactly 5mm away from the paper edge (for each left, right, top,
and bottom sides).
5. Enter the numerical values found in Step 4 into the corresponding edit boxes.
6. Click [Write] and then click [Print] to print the adjustment pattern again.
7. If they are not, perform Step 4 to Step 6 again.
C A U T IO N Be sure to place the adjustment pattern print on a flat surface when

performing the measurement.

C H E C K The * show the current settings.

P O IN T
-3
5mm 5mm
-2
-1
-1 0 1
-10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10
-13 -13
-12 -12
-11 -11
-10 -10
-9 -9
-8 -8
-7 -7
-6 -6
-5 -5
-4 -4
-3 -3
-2 -2
-1 -1
0 0
1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
10 10
11 11
12 12
13 13
-10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10

4.11 Head Related Checks and Adjustments

ID Label
4.11.1 Head ID Input
Purpose
The Head Rank ID is information on the individual print head characteristics. The
printer controls drive voltage applied to the print head according to the
information. Whenever the print head is replaced, this must be carried out to input
the Head Rank ID of the new print head. (Head Rank ID can be read from a file or
it can also be written to a file.)
Procedure for Writing
When checking the Head Rank ID (QR Code) from the ID label affixed to the
new print head
1. Write down the Head Rank ID indicated on the ID label affixed to the new
print head. Figure 4-28. Head Rank ID Position
2. Assemble the printer.
4. Start up the Service Program, and select Head ID Input.
5. Enter the 30-digit ID written down at Step 3 into the edit boxes in the same
order as indicated on the label.
6. Click [Write].
When you already have the Head Rank ID data (.txt) of the new print head
2. Start up the Service Program and select Head ID Input.
3. Click [File Open] and select a Head Rank ID data (.txt).
4. Click [Write].
Procedure for storing the Head Rank ID Information as a File
1. Write down the 30-digit Head Rank ID (QR code) indicated on the ID label
affixed to the new print head.
2. Assemble the printer.
Figure 4-29. [Head ID Input] Screen
4. Start up the Service Program and select Head ID Input.
5. Enter the 30-digit ID written down at Step 1 into the edit boxes in the same
order as indicated on the label.
6. Click [File Save] and save the ID information under a new file name.
ADJUSTMENT Head Related Checks and Adjustments 231

4.11.2 Head Inclination Check & Adjustment (CR <Nozzle Row>

direction) A B C D E F G H
Purpose
Check the print head for slanting in the CR direction and corrects if slanted.
Paper Used
Size: A4
Type: Economy Super Fine Paper
Procedure
<Adjustment Pattern> Combination 1 Combination 2&3
C H E C K When removing the HOUSING, UPPER, do not remove the LOCK,

P O IN T COVER, ASSY. Keep the ink cover closed and turn the ink cover
open sensor ON.
Paper
Feed
3. Attach the OPERATION, PANEL, ASSY to the printer and connect the FFC <Check Point>
cable.
5. Start up the Service Program and select Head Inclination Check & NG 1/4 NG 1/3
Adjustment (CR direction). 1/4
6. Select [Visual pattern] and click [Print] to print the adjustment pattern. OK OK 1/3
1/4
7. Examine the printout patterns with its print start side facing downward. Use NG 1/4 NG 1/3
the calibrated magnifying glass to check the point as shown in Figure 4-30.
See Figure 4-31 and Figure 4-32 for judging each nozzle row.
z OK Pattern: Combination 1 Combination 2, 3
Divide the interval between the lines printed Divide the interval between the lines printed
Click [Next] 2 times, and click [Run] on the screen shown in Figure 4-35. by one nozzle row into quarters. If the line by one nozzle row into thirds. If the line
The carriage unit will return to its home position. Click [OK] to finish the printed by the other nozzle appear within the printed by the other nozzle appear within the
adjustment. two central quarters (the yellow-shaded area), central third (the yellow-shaded area),
z NG Pattern:
adjustments are not needed. adjustments are not needed.
Click [Next] and start adjustment on the next screen CR_Slant_Pattern_01
to Step 8 Figure 4-30. Adjustment Pattern

<NG Pattern 1> <Adjustment direction> <NG Pattern 1> <Adjustment direction>
1/4 1/3
1/4
1/3
1/4
1/4 1/3
<OK Pattern> <OK Pattern>
1/4 1/3
1/4
1/3
1/4
1/3
1/4
<NG Pattern 2> <NG Pattern 2>
1/4 1/3
1/4 1/3
1/4
1/3
1/4
CR_Slant_Pattern_02 CR_Slant_Pattern_03
Figure 4-31. Confirmation Point of A/H Rows Figure 4-32. Confirmation Point of B/G Rows, C/F Rows

8. Loosen the three screws (A, B and C shown in Figure 4-34) that secure the
LEAF SPRING, LOCK, HEAD.
9. Slightly turn the head adjust lever upward and downward to correct the slant
of the print head.
z In case of NG Pattern 1: turn the head adjust lever downward.
C
z In case of NG Pattern 2: turn the head adjust lever upward.

10. Tighten the three screws loosened at Step 8 in the order of A B C
11. Click [Back] to go back to the previous screen and repeat Step 6 to Step 10
B
until the correct result is obtained.
Figure 4-33. Screws Securing the [LEAF SPRING, LOCK, HEAD]
Head Adjust Lever
Figure 4-34. Head Adjust Lever

Figure 4-35. [Head Inclination Check & Adjustment (CR direction)] Screen
C H E C K Follow the instructions of the Service Program for details of

P O IN T the adjustment methods.

4.11.3 Head Slant Check & Adjustment (PF direction) <Adjustment Pattern>
Purpose
Check the print head for slanting in the PF direction and corrects if slanted.
Paper Used
Paper
Size: A4 Feed
Type: Enhanced Matte Paper (US)/ <Check Point> <Adjustment direction>
Procedure
Pattern 1 (A<B)
A
C H E C K When removing the HOUSING, UPPER, do not remove the LOCK, B Paper
Paper ejecting
open sensor ON. direction
Pattern 2 (A=B)
A
3. Attach the OPERATION, PANEL, ASSY to the printer and connect the FFC
cable.
B Paper
5. Start up the Service Program and select Head Slant Check & Adjustment
(PF direction).
Pattern 3 (A>B)
6. Click [Print] to print the adjustment pattern.
A
7. Examine the printout patterns with print start side facing downward, measure
the top (A) and bottom (B) gaps between adjacent blocks using a calibrated
magnifying glass.
8. Slightly turn the Head Slant Lever left and right to correct the slant of the print B Paper
head.
z A < B (Pattern 1): Turn the Head Slant Lever counterclockwise.
z A > B (Pattern 3): Turn the Head Slant Lever clockwise.
PF_Slant_Pattern_01
Figure 4-36. Adjustment Pattern and Check Point
9. Click [Back] to return to the previous screen. Repeat Step 6 to Step 8 until the
correct result is obtained.

Head Slant Lever C H E C K Follow the instructions of the Service Program for details of
P O IN T the adjustment methods.
Figure 4-37. Head Slant Lever
Figure 4-38. Head Slant Check & Adjustment (PF direction) Screen

4.11.4 Cleaning
Purpose
There are four types of head cleaning. Select and run a one of them to clean the
print head.
Procedure
2. Start up the Service Program and select Cleaning.
3. Select the cleaning type and click [Run].
Figure 4-39. [Cleaning] Screen

4.11.5 Nozzle Check

Purpose
This menu allows you to check the ink nozzles for clogging. If they are found to be
clogging, perform a cleaning and then check them again.
Paper Used
Size: A4
Type: Economy Super Fine Paper
Procedure
2. Start up the Service Program and select Nozzle Check.
3. Click [Print] to print a nozzle check pattern.
4. Check the printout pattern for dot missing.
5. If the pattern has broken lines or missing segment, run a cleaning. Then print
the pattern again to check.
Figure 4-40. [Check Nozzle] Screen
Nozzle-Check
Figure 4-41. Nozzle Check Pattern

4.11.6 Colorimetric Calibration Table 4-12. Tools for Colorimetric Calibration

Tools Purpose / Specification
C A U T IO N The description in this section is common to other models. Thus, White reference tile Accessory of calibrator
the basic procedure is basically the same, but some of actual steps Scanning ruler Accessory of calibrator
or patterns may be different.
Backing board Accessory of calibrator
For using as a background of the color chart
Premium Glossy Photo Paper during scanning (only when a backing board
4.11.6.1 Overview of the Colorimetric Calibration
Purpose
is not attached to calibrator).
For connecting printer and calibrator to PC
Two USB cables
It can make revision values which adjust printing color of user's printer and SEC with two USB cables.
standard unit equally.
The following parts have an influence on ink discharge, therefore revision is Note "*1": The Service Mode cannot select Premium Photo Paper Glossy and Premium
necessary after part exchange. Glossy Photo Paper which you can use for PK ink by the User Mode.
Print Head "*2": It is downloaded automatically if connected to the network when a PC starts EPSON
Main Board ColorBase2.
Power Board "*3": The Service Mode cannot select i1iO, i1iSis, ColorMunki which you can use by the
User Mode.
This revision values are applied to the EPSON genuine printer driver.
Tools
Table 4-12. Tools for Colorimetric Calibration

Tools Purpose / Specification
Plain paper (A4/Letter) For checking the nozzles.
Ultra Premium Presentation
Paper Matte
Enhanced Matte Paper, Archival For printing the calibration chart.
Matte Paper
(A4/Letter)*1
Colorimetric Calibration
EPSON ColorBase2 (application for user)
application
OS: refer to table 4-13.
The following files must be installed on the PC:
PC - Printer driver for the model to be
adjusted
- Adobe AIR Runtime*2
Calibrator*3 X-Rite i1Pro (with UV filter) or i1Pro2

Table 4-13. Support OS of EPSON ColorBase2

(reference) User
OS bit Service Mode
Mode
32 O O
Windows XP SP3
64 O ---
Windows Vista 32/64 O ---
Calibrator Scanning ruler
Windows 7 SP1 or later 32/64 O O
White Windows 8 / 8.1 32/64 O O
reference tile Mac OS X (10.7.x, 10.8.x, 10.9.x, 10.10.x) O ---
i1Pro calibrator / accessories
Calibrator
White reference tile
Backing board
Scanning ruler
i1Pro2 calibrator / accessories
Figure 4-42. Calibrator and accessories

Calibration principle Correlation with User adjustment and Service adjustment

Measuring a color chart print result (ink discharge amount) in a calibrator.Created The following table shows a correlation with user's calibration.
Color ID information based on the obtained color difference values (L*, a*, b*) is
stored on the printer.When printing, the printer driver takes the Color ID to correct Table 4-14. Correlation with User adjustment and Service adjustment
the number of ink droplets (dot generation rate) for each of different sized droplets User adjustment Service adjustment
of each colors. When the installation
Correlation with Head ID adjustment location changes. After the following parts
When the printer has exchange:
Print Head
Head ID: In the print head manufacturing process, ink discharge amount of each not been used for an
Main Board
head is actually measured to get individual characteristic information. The extended period of
Calibration timing
Power Board
information is the Head ID that was set to revise a characteristic difference time.
between the heads. The Head ID is shown with a label on the each print head, When you are
therefore you must input the Head ID to the printer after print head exchange. concerned about When reduce unit-to-unit
changes in the color variations in color.

tones.
C A U T IO N Before performing Colorimetric Calibration, the conventional
ColorBase2 operation User Mode Service Mode
Head ID must be pre-registered.

mode
If you do not perform Colorimetric Calibration after
performing Head ID adjustment, the printer will be controlled Only recording to the Same data is recorded to the
User Color ID area. following two areas:
only by the Head ID. In that case, the color precision is not
User Color ID area
Recording area of Color
guaranteed.
Production Color ID
ID
Flow of the Colorimetric Calibration

area
Initializing* the Color User Color ID area is overwritten by the data recorded in the
The following steps show the Colorimetric Calibration: ID operation contents "Production Color ID area".
1. Print a nozzle check pattern. If there is nozzle missing, run a head cleaning.
Note "*": Menu title in the ColorBase2: Maintenance > Restore Default Calibration (refer
2. Print a color chart with the printer which you want to calibrate via to "4.11.6.3 Maintenance menu (p253)")
ColorBase2.
3. Scan the printed color chart with a calibrator.
4. ColorBase2 calculates a Color ID from the scanning result and calculation C A U T IO N After changing Print Head / Main Board / Power Board, the
parameter of the colorimetric calibration. Color ID data which recorded in the Production Color ID
5. Write the Color ID to the printer. When printing, printer driver refers to the area must be changed from Service Mode of the ColorBase2.
data of the User Color ID area. When a user carries out Initializing the Color ID as the
Production Color ID is not changed, a mismatch occurs
between the Color ID and characteristic of changed part,
then an appropriate color calibration is not performed.

4.11.6.2 Adjusting Method of the Colorimetric Calibration C H E C K To enhance the color accuracy, the ink churning is recommended
Adjusting workflow P O IN T before starting the Colorimetric Calibration. Remove the ink
cartridges, and shake them four or five times, then reinstall them to
The following illustrates the overall workflow.
the printer.
START
Connect the printer and

calibrator to the PC,
and start the ColorBase2
Switch to Service Mode
Print a nozzle check pattern Head cleaning

NG
OK
Select the media / calibrator,

and print the Color Chart.
Dry the Color Chart (5 min.)
Measure the Color Chart.
Convert the color measurement The ColorBase2 performs this

data to Color ID, then write process automatically by clicking
Color ID to the printer. [Active] button.
End
Figure 4-43. Overall Workflow

Procedure
1. Connect the printer and the calibrator with the PC to which the ColorBase2 is
installed using USB cables. 1 2
2. Turn the printer on.
3. Start up the ColorBase2.
4. Switch to Service Mode from the main menu screen: Click a point to show in
O of the Figure 4-44 in the pointer of the mouse in turn.
5. Input 7777 in the enter password cell, then click [OK] button (the
password is fixed and cannot change).
4 3
Figure 4-44. Switching to Service Mode

6. Click Start Calibration icon in the main menu screen.
C H E C K The list of Applied Calibration Data cannot be referred in the

P O IN T service mode.
7. Click [Nozzle Check] to execute the check.

8. Check the printed nozzle check pattern.
When there are broken lines or missing segments
Click [Nozzle Check] to execute the cleaning, then reprint a nozzle check No effect in
pattern and check it. Service Mode
When there are no broken lines or missing segments

Click [Next] to go to the Print Color Chart screen.
Figure 4-45. Screen of the starting calibration
C H E C K The Next button becomes active after the Nozzle Check is
P O IN T executed.
If there are broken lines or missing segments, repeat the head
cleaning until they are eliminated.
Step 7
Step 8
Figure 4-46. Nozzle Check screen

9. Select the following on the Print Color Chart window.

Media Type: Ultra Premium Presentation Paper Matte /
Enhanced Matte Paper, Archival Matter
Paper
Paper Size: A4 / Letter
Color Measurement Device: i1Pro (UV removal) / i1Pro2
Clicking [Connection Check] displays a
message according to the connection status
with the color measurement device.
Calibrated Date: Displays the last calibration date of the
printer. Pressing [Acquire] refreshes the
display. The following table shows the
display and each detail.
Table 4-15. Display and Status

Effective date State
After the print head is replaced, calibration has not been
Unadjusted
performed even once by a serviceman or user.
When the print head is not replaced:
Calibration has not been performed even once by a
serviceman or user.
When the print head is replaced:
State at the Time of Purchase
Calibration has not been performed by a serviceman or user
after calibration by a serviceman at print head replacement.
YYYY/MM/DD
(Date when calibration was Calibration was performed by a user.
performed) Step 10
10. Click [Print] icon and load a sheet on the ASF, then print the chart.
Figure 4-47. Print Color Chart setting

C H E C K The recommended air temperature range for printing a

P O IN T
Calibration Chart is 15 degrees to 28 degrees.
The contents of the color chart differ between the User
Mode and the Service Mode. (No row or column
numbers of the patches are printed in the Service Mode,
but the nozzle check pattern is printed instead.)
11. Confirm there is no dot missing in the nozzle check pattern on the bottom of
the color chart. If any are found, run a cleaning from the panel menu on the
printer, and then click [Print again].
12. After drying is complete (after 5 minutes has passed), click [Next] to go to the
measurement window.
5 min. later
192 calibration
patches
Active in 5 min.
Product name,
serial no., selected
black ink, print
Epson ColorBase2 Chart 1of1 Model:SC-P600 Serial:XXXXXXXXXX
SelectedInk:Photo Black PrintDay&Time:Oct. 06 2014 14:27
date
Nozzle Check Figure 4-49. Drying the Chart
Pattern
Figure 4-48. Illustration of Calibration Chart (Service Mode)

13. Confirm the calibrator is connected, click [OK].

14. Place the calibrator on the white reference tile (white plate) and click [OK].
Step 13
Step 14
Figure 4-50. Preparing the Calibrator

C A U T IO N The white reference tile (white plate) on the calibration plate Place the chart with the nozzle
check pattern to the right.
should be clean. Clean off any dirt with alcohol or other
organic solvent. Use a soft cloth so as not to damage the white
reference tile (white plate).

Measurement start point Measuring direction
The white reference tile (white plate) and the calibrator are
used as a pair. Do not use any other plate attached with other
calibrators.
15. Place the color chart on the backing board as shown in Figure 4-51 and set the Align the edge of scale with the first
scanning ruler, and then click OK. (Use Premium Glossy Photo Paper instead row of the calibration patches.
if no backing board is available.) i1Pro2 is used for explanation in the
following figures.
C H E C K To avoid rubbing the color patches, set the color chart and
P O IN T perform the calibration with the display on the tool window Figure 4-51. Color chart setting
rotated in 90 degrees counterclockwise.
The chart for User Mode is used
on the tool window.
Step 15
Figure 4-52. Preparation for calibration

16. Perform color measurement according to the instruction on the window. Press and hold the button on the calibrator and wait for one to two seconds, and then keep holding
it and slide the calibrator at a steady speed in the measuring direction from the measurement start point shown in Figure 4-51.
i1Pro: Slide the calibrator on the calibration patches from left to right in approximately five seconds.
i1Pro2: Slide the calibrator on the calibration patches from left to right in approximately five seconds, and let go of the button once. And then, press and hold the
button on the calibrator again, and then keep holding it and slide the calibrator on the calibration patches from right to left in approximately five seconds.
When the color measurement is successfully complete, O appears, and then perform the color measurement on the next row.
1 2
Measurement start point
4
5 Orientation of the chart during measurement
(1) Color measurement Measured rows (starting from the left)

complete rows
(2) Color measurement Rows to be measured (up to the right end)
not complete rows
(3) Cursor Automatically moves right when color measurement of a row is complete.
(4) Measurement result O appears if the color value is within the normal range. Otherwise or the number of patches is
not matched, X appears.
(5) Stop button Discards the current measurement result and go back to the previous window before measurement.
Figure 4-53. Starting the Color Measurement

Table 4-16. Limitations of the calibrator Table 4-17. Troubleshooting when the measurement fails
i1Pro i1Pro2 Presumable Cause Major Troubleshooting
Measurement start Upper left on the color chart Upper left on the color chart The adjustment of the printer may be After the adjustments that must be done
point insufficient. after parts replacement are all complete,
Outward (tungsten light): In
In the direction of the arrow in perform the measurement again.
Figure 4-51 only. An error the direction of the arrow in The media has deteriorated and discolored. Use new Ultra Premium Presentation Paper
occurs if scanned in the reverse Figure 4-51 only. The media was stored in bad conditions Matte Enhanced Matte Paper or Archival
Inward (UV light): In the
Measuring direction
direction. and damaged. Matte Paper.
When using the backing board: remove
reverse direction from the The color or contamination of the backing may
outward scanning be interfering. any contamination on the backing
Times of Once Two times (one cycle) board, and then stack two color charts
measurements per over on each other and perform the
row measurement.
Perform the measurement of the Perform the measurement of the Measurement without a backing board:
When the failed row. Cannot go on to the failed row. Cannot go on to the Stack the color chart over on each other
measurement fails next row until the measurement next row until the measurement on blank (white) Premium Glossy Photo
is successfully complete. is successfully complete. Paper and perform the measurement.
Wrong row/wrong measuring direction See Figure 4-51 and table 4-16 and confirm

the current row to be measured and the
C A U T IO N During color measurement, do not allow the calibrator to rub measuring direction are correct.
against unmeasured patches on the chart.

Measuring at an angle Align the scale with the chart correctly
Prevent the ruler and calibrator from coming off the chart again, and then slide the calibrator in
sheet during color measurement. Doing so will cause incorrect parallel to the row to be measured on the
color measurement.

patches.
Do not press the calibrator to the chart too strongly, otherwise
the patch may be damaged.
If X appears repeatedly and the measurement fails
continuously, the measured color value may be far out of the
standard range. In that case, end the measurement and go to
the troubleshooting below.

17. When the measurement of all the rows is complete, click [Completed].
18. Click [Next] on the color measurement completed window.
19. On the apply calibration data window, click [Active] to write the calibration
data to the printer.
20. End the tool.
Step 18
Step 17
Figure 4-54. Color measurement completed
Step 19
Figure 4-55. Application of correction values

4.11.6.3 Maintenance menu

To display the maintenance menu, click [Maintenance] on the main screen.
Table 4-18. Details of the maintenance menu

Item Description
(1) Main screen button Goes back to the main screen.
(2) Nozzle check button Prints a nozzle check pattern.
Select a cleaning level among CL1, CL2, CL3,
and CL4 and run it. (Level selection available
(3) Head cleaning button only in the Service Mode. Basically use CL1,
and if not improved much, raise the level and
try again.)
Overwrite the data in the User Color ID area
(4) Restore Default Calibration button back to the saved data in the Production Color
ID area.
Save User Operation log, Debug log, and
CID log as a zip file. Servicemen can use
User Operation log only. User Operation
log" is contained in UserOperation.zip. For
(5) Save Log button
how to see logs, refer to table 4-19.
If an error occurs while a log is being saved, the 2
panel freezes displaying printing. In such a
case, reboot the printer.)
3
C H E C K To check a log file, open the file with Excel or browse it after
P O IN T changing its extension to .csv. 4
Figure 4-56. Maintenance menu

Table 4-20. Operation

v
Table 4-19. User operation log

Item Display Explanation Character string Record timing Reference
Date YY/MM/DD Date when operation was performed When writing data normally was
Application of applied
performed after [Active] was pressed and
Time (UTC) HH:MM:SS (HH) Time when operation was performed calibration data failed.
abnormally ended
Mode selected
User: User mode
Deleted applied calibration Figure 4-45
Mode User/SS When [Delete] was pressed
data.
SS: Service mode
When [Switched Service Mode]
Main Switched Service Mode.
succeeded
Head Maintenance
Print Color Chart
When nozzle check was performed after
Nozzle Checked.
Spectrometer
Screen Screen name [Nozzle Check] was pressed
Figure 4-46
Apply Calibration Data
When head cleaning was performed after
Head Cleaning was executed.
Maintenance
[Head Cleaning] was pressed
Print button was pressed. When [Print] was pressed
Serial --- Printer serial No.
When [OK] was pressed in the color chart
Paper Paper size/Paper kind Paper type/ paper size Print start was pressed.
print check screen
Measurement Figure 4-47
--- Tool device name When printing was normally performed
device Print succeeded.
after [Print] was pressed
Operation history (For details, refer to
Operation --- When printing was performed after
table 4-20.) Print error occurred.
[Print] was pressed and ended abnormally
Table 4-20. Operation When the processing succeeded after
Preparation of color
[color measurement device is ready] is
Character string Record timing Reference measurement succeeded.
pressed Figure 4-50
Launch. When the application was started Figure 4-44 Preparation of color When the processing failed after [color
Export succeeded. When exporting a file normally ended measurement failed. measurement device is ready] is pressed
Export failed. When exporting a file abnormally ended When the color measurement start screen
Started Measurement.
Import succeeded. When importing a file normally ended was displayed
Import failed. When importing a file abnormally ended When the color measurement start screen
Measurement error occurred.
was displayed Figure 4-53
When the application was exited (When
Quit. When cancelling the color measurement
exit operation was performed) Figure 4-45 Measurement stopped.
screen was completed
Start calibration button was
When [Start Calibration] was pressed Measurement completed. When [Completed] was pressed
pressed.
Maintenance button was When a disconnection of the USB cable of
When [Maintenance] was pressed Color measurement device
pressed. the color measurement device was Figure 4-50
was not detected.
detected
Application of applied When writing data normally ended after
calibration data completed. [Active] was pressed

Table 4-20. Operation

Character string Record timing Reference
Application of calibration When writing data normally ended after
data completed. [Active] was pressed
When writing data normally was Figure 4-55
Application of calibration
performed after [Active] was pressed and
data failed.
abnormally ended
When initializing the correction value
Restore Default Calibration
succeeded after [Restore Default
succeeded.
Calibration] was pressed
Figure 4-56
When initializing the correction value
Restore Default Calibration
failed after [Restore Default Calibration]
failed.
was pressed
When saving a log succeeded after [Save
Save Log succeeded.
Log] was pressed
Figure 4-56
When saving a log failed after [Save Log]
Save Log failed.
was pressed
Figure 4-46,
Main Screen button was When the display returned to the main Figure 4-49,
pressed. screen after [Main Screen] was pressed Figure 4-55,
Figure 4-56
Figure 4-46,
When the screen proceeded to the next
Next button was pressed. Figure 4-50,
screen after [Next] was pressed
Figure 4-55

4.12 Ink Supply Related Checks and Adjustments
4.12.1 Initial ink charge

Purpose
Carry out the initial ink charge.
Procedure
2. Start up the Service Program and select Initial ink charge.
3. Click [OK] to start the Initial ink charge.
Figure 4-57. [Initial ink charge] screen
ADJUSTMENT Ink Supply Related Checks and Adjustments 256

4.12.2 Ink Selector Operation Check

Purpose
Checks if the Ink Selector functions normally or not.
Procedure
C H E C K When removing the HOUSING, UPPER, do not remove the LOCK,

open sensor ON.
TBD

3. Attach the OPERATION, PANEL, ASSY to the printer and connect the FFC.
5. Start up the Service Program and select Check Ink Selector Operation.
Figure 4-58. [Check Ink Selector Operation] Screen
6. Select MK or PK and then click [Run].
Referring to Figure 4-59, visually check if the ink selector works normally or
not.

Photo Black Matte Black
INK-SLCT_01
Figure 4-59. Ink Selector Switching Operation

4.13 Media Feed Related Checks and Adjustments C A U T IO N Pluck the belt as gently as possible so it can be measured by the
tension meter.
Do not allow the measurement microphone and the timing belt
4.13.1 PF Timing Belt Tension Check to contact with each other when the belt is plucked.
Purpose
In order to apply a proper tension to the PF timing belt, this adjustment must be
carried out whenever the belt is replaced.
Required Tool
Sonic Tension Meter U-508
Tweezers or a similar tool to pluck the Timing Belt
Utility Tool (adjustments can be carried out without this)
Code type microphone (U505)
Standard Value
12.05 to 15.05N
Procedure
C A U T IO N When carrying out the following procedure, be careful not to

deform or damage the SCALE, PF.
1. Input the following belt information to the tension meter.

z M: 001.3 g/m
z W: 005.0 mm
z S: 0052 mm
2. Put the measurement microphone of the tension meter near the timing belt. Within 5mm
C H E C K Bring the measurement microphone closer to the belt within a

P O IN T range of about 5 mm away from the belt. Be careful not to make
them contact with each other. Figure 4-60. Tension Measurement
3. Push the [MEASURE] button on the tension meter and pluck the timing belt
using the tweezers to perform the tension measurement.
ADJUSTMENT Media Feed Related Checks and Adjustments 259

4. If the measured value is within the range of standard value, adjustment is not
necessary.
If the measured value fell outside the range, proceed to the next step to carry
out the tension adjustment.
5. Loosen the two screws that secure the PF motor and then slide the motor in
order to adjust the tension of the timing belt.
6. When the adjustment is completed, tighten the two screws and perform the
measurement again.
7. When the measured value falls within the specified range, confirm it by
performing the measurement another three times. Screw
Figure 4-61. Tension Adjustment

4.13.2 LD Roller Position Adjustment

Purpose Front
Adjust the height of the LD Roller in order to prevent a multi-feed or non-feed Tabs
error. Screw
Tool
Lighting device such as a penlight
Screwdriver having a total length of 100 mm
Standard Value
Judge based on Figure 4-64 in Step 3.
Procedure
LD Roller Guide
1. After installing the ASF, ASSY, loosen the screws (x2) that secure the LD
Roller Guides.
2. Turn Combination Gear 58.22 (Figure 4-63) on the right side of the ASF, LD Roller Guide
ASSY counterclockwise to raise the Hopper to the upper limit position (until
the Hopper Pad contacts the LD Roller). Figure 4-62. LD Roller Position Adjustment (1)
Hopper Pad
Combination
Gear 58.22
LD Roller
Figure 4-63. LD Roller Position Adjustment (2)

3. Light the printers inside through a gap between the ASF, ASSY and the
Paper Guide (under ASF, ASSY) with a penlight, and look the tab on the ASF, ASSY
Retard Roller Holder at the back of the two reference tabs on the ASF, ASSY
through the notch. After making sure that the two reference tabs are aligned
when viewed edge-on, adjust the position of the Retard Roller Holder Tab by
pressing the LD Roller Guide (0-digit side) so that it is placed within the range
as shown in the simplified diagram in Figure 4-64.
Rear Paper Guide Assy
Right Back of Hopper
Ribs
Hook
Notch
When it is difficult to see the Retard Roller Holder tab even if lightning inside with a penlight,
remove the Rear Paper Guide Assy.
Tab positions Retard Roller

Holder tab
Reference tabs
Lower Limit Upper Limit

Aligning position for bottom of Retard Aligning position for top of Retard
Roller Holder tab with reference tabs Roller Holder tab with reference tabs
Figure 4-64. Aligning the Position of the Guide Roller LD (0 Digit Side)

4. Align the guide pin and rib on the 0-digit side LD Roller Guide with the
positioning holes on the Main Frame, and tighten the LD Roller Guide (0-
digit side) with the screws. (See Figure 4-65)
5. Check the position of the Retard Roller Holder tab again through the notch. If
it is not inside the range, remove the screws on the LD Roller Guide (0-digit
side), and repeat Step 2 to Step 4 to set the tab within the range.
6. Check the gap in both ends of the positioning hole that the rib of the LD Tab of the LD
Roller Guide Gap
Roller Guide is inserted. And align LD Roller Guide (130-digit side) to the
same height, and tighten with the screws.
Gap
C H E C K The following are the possible troubles for misadjustment.
P O IN T
Tab Position Trouble

Above upper limit Paper feed mistakes caused by non-feed
Below lower limit Multiple-sheet feeding
Figure 4-65. Checking the Position of Rib of the LD Roller Guide

4.13.3 PF Scale Check 4. After the PF scale has rotated 6 times, the check result is displayed.
Purpose The result is OK: Go to Step 6

Check the PF Scale for any abnormality such as damage or dirt and check if the The result is NG: Go to Step 5
scale can be properly read by the encoder.
5. Since the PF scale may be dirty, clean it with ethanol. After cleaning the PF scale,
Procedure perform Step 3 to run the check again. If the result is still NG, replace the PF
1. Turn the printer ON. encoder (P. 173) or the PF scale (P. 172) and check again.
2. Start up the Service Program and select PF Scale Check. 6. Click [Finish].
3. Click [Run] to rotate the PF scale.
7. Turn the printer OFF to finish the adjustment.
Look at the PF encoder and the PF scale from straight above, and visually
check that the scale is not in contact with the encoder.
Point to be
checked
Figure 4-67. PC Scale Check

Figure 4-66. [PF Scale Check] screen

4.13.4 Media Feed Auto Adjustment

Purpose
Checks and corrects the pitch of paper feeding during printing (except for printing
on the bottom area).
Paper Used
Size: A4
Procedure NG OK NG
1. Turn the printer ON. PF-Adjustment_02
2. Start up the Service Program and select Media Feed Auto Adjustment.
Figure 4-69. Confirmation Point
4. Examine the printout patterns, and select the value for the group of most
closely aligned patterns. (no gap but not overlapping each other).
5. Enter the numerical value found in Step 4 into the corresponding edit box.
Figure 4-68. [Media Feed Auto Adjustment] Screen


4.13.5 EJ Adjustment
Purpose
Checks and corrects the pitch of paper feeding during printing on the bottom area.
Paper Used
Size: A4
Procedure
2. Start up the Service Program and select EJ Adjustment.
4. Examine the printout patterns, and select the value for the pattern of most
closely aligned with the upper bar. (no gap but not overlapping each other).
5. Enter the numerical value found in Step 4 into the corresponding edit box. Figure 4-71. [EJ Adjustment] Screen
NG OK NG
EJ-Adjustment_02
Figure 4-72. Confirmation Point


4.14 Boards Related Checks and Adjustments
4.14.1 Main Board initial setting

Purpose
Initialize the Main board.
Procedure
2. Start up the Service Program and select Main Board initial setting.
3. Click [Run].
4. The main board will be initialized.
5. Click [OK].
C A U T IO N If the initialization fails, run this function again. If it still fails,

replace main board to a brand-new main board. Figure 4-74. [Main Board initial setting] screen
ADJUSTMENT Boards Related Checks and Adjustments 269

4.14.2 RTC Check & Input

Purpose
Write the time when the RT backup battery was initialized to the new main board.
Procedure
1. After replacing the main board, turn the printer ON.
2. Start up the Service Program and select RTC Check & Input.
3. Check the Date and Time, and correct them if necessary.
z [Update]
Reads the time kept by the computer.
z [Input]
Writes the time.
z [Read RTC]
Displays the currently set date and time.
Figure 4-75. [RTC Check & Input] Screen

4.14.3 Serial Number & USB ID Input

Purpose
Check the current setting of the serial number. Write the correct information
as needed.
Sets the USB ID automatically.
Procedure
2. Start up the Service Program and select Serial Number & USB ID Input.
3. Enter a 10-digit serial number of the printer, and click [Write]. The serial
number is written to the NVRAM on the MAIN board. Based on the entered
serial number, the USB ID is generated automatically and
4. When you click [Check], the serial number written on the NVRAM is
automatically read and displayed on the screen.
Figure 4-76. [Serial Number & USB ID Input] Screen
C A U T IO N If the printer is turned OFF and back ON after changing the USB
ID, the computer (Windows) detects the USB port as a new port
and automatically copies the printer driver as xxxx (copy x). If you
need to perform another adjustment using this tool, select the "copy
x" driver.

4.14.4 MAC Address Input

Purpose
Read (check) the MAC address set in the printer and write a new MAC address.
Procedure
1. Remove the HOUSING, REAR, ASSY (P. 72), and write down the MAC
address.
MAC address
label
Figure 4-78. [MAC Address Input] screen
Figure 4-77. MAC address label

2. Connect the printer to the computer with a USB cable.
4. Start up the Service Program and select MAC Address Input.
5. Press the [Read] button to display the current setting value.
6. To change the setting value, input a new value in the new-value input field. To
input values in all the digits, select the check box.
7. Press the [Write] button to apply the address to the printer. Return to step 5,
and check that the new setting is applied.

4.14.5 Initial Ink charge Flag off

Purpose
Turn OFF the initial ink charge flag as needed after MAIN board is replaced.
Procedure
2. Start up the Service Program and select Initial Ink charge Flag off.
3. Press the [Run] button to turn OFF the initial ink charge flag.
Figure 4-79. [Initial Ink charge Flag off] screen

4.15 Other Printer Checks and Adjustments
4.15.1 CR Motor Measurement

Purpose
This allows you to correct variations of CR motor characteristics.
Procedure
2. Start the Service Program and select CR Motor Measurement.
3. Click [Run].
Measurement and adjustment are performed automatically.
C A U T IO N The adjustment may fail if you touch the printer during

measurement. In such a case, perform the adjustment again. If the
re-adjustment is not complete correctly, replace the motor.
Figure 4-80. [CR Motor Measurement] Screen
ADJUSTMENT Other Printer Checks and Adjustments 274

4.15.2 PF Motor Measurement & Automatic Adjustment

Purpose
This allows you to correct variations of PF motor characteristics.
Procedure
2. Start the Service Program and select PF Motor Measurement & Automatic
Adjustment.
3. Click [Run].
Measurement and adjustment are performed automatically.
C A U T IO N The adjustment may fail if you touch the printer during

measurement. In such a case, perform the adjustment again. If the
re-adjustment is not complete correctly, replace the motor.
Figure 4-81. [PF Motor Measurement & Automatic Adjustment] Screen
ADJUSTMENT Other Printer Checks and Adjustments 275

4.16 Inspection Mode OPERATION
To perform the adjustment below, start the printer in the Inspection Mode. Table 4-22. Operation
Button name Explanation
Table 4-21. Inspection Mode
[Home] button Selects a menu.
Adjustment item Explanation
[Back] button Determines a menu.
Panel Key Test To check the operation of buttons on the touch panel and
operation of the touch panel [Power] button Ends the adjustment. (Turns OFF the power.)
LCD/LED Test To check for the color and dot missing on the LCD and
check the operation of the screen ADJUSTMENT
Panel Key Test

Sensor Check To check the operation of each sensor
Rom Ver.check To check the current ROM version
Touch Screen Calibration To adjust the input position of the touch panel 1. Start the Inspection Mode, and select the Panel Key Test.
Touch PNL Measurement Mode To check the sensitivity of the touch panel 2. Press the red boxes (x 5) being displayed in the order given below with finger.
STARTUP Touch Red Area

1 3
Press and hold the [Power] button, [Back] button, and [Home] button together for 10
seconds or longer.
[Home] button
5
[Power] 2 4
button
Figure 4-83. Panel Key Test

3. Click [Back].
LCD/LED Test
[Back] button
1. Start the Inspection Mode, and select the LCD/LED Test.

2. Press the [Back] button to display the inspection screen, and check for missing
Figure 4-82. Startup dots.
ADJUSTMENT Inspection Mode 276

Touch Screen Calibration 3. Press the [Push this Area. [Save]] button to save the adjustment result.
1. Start the Inspection Mode, and select the Touch Screen Calibration.
Calibration Check
2. Press + displayed on the four corners in order using the pen.
C H E C K Always use a ballpoint pen with its tip not ejected or a plastic stick Push this Area. [Save]
P O IN T having a blunt tip. Failure to do so may cause misalignment of an
input position.
Push this Area. [Cancel]

<< Please Touch
Figure 4-85. Touch Screen Calibration (2)
4. Press the red boxes with finger. (Figure 4-83)

5. Click [Back].
Figure 4-84. Touch Screen Calibration (1)
ADJUSTMENT Inspection Mode 277

CHAPTER
5
MAINTENANCE

5.1 Overview Ensure sufficient work space for servicing.

C A U T IO N
Locate the printer on a stable and flat surface.
This chapter provides information on how to maintain the printer in its optimum When using compressed air products; such as air duster, for
operating condition. cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.
Basically, servicing on the printer should be performed on-site. Be sure to strictly Be sure to spread a sheet of paper or cloth on the work space
observe the following precautions to avoid an accident or injury causing the user before removing any ink-path-related parts or components to
trouble. keep the space from being soiled with leaked ink.

Do not touch electrical circuit boards with bare hands as the
W A R N IN G The power switch is installed on the secondary side of the power
elements on the board are so sensitive that they can be easily
circuit, so power is always supplied to the power supply circuit
damaged by static electricity. If you have to handle the boards
even when the switch is OFF unless the power cord is
with bare hands, use static electricity discharge equipment such
unplugged from the wall power outlet. Unless otherwise stated
as anti-static wrist straps.

(for printing or operation checks), be sure to unplug the power
When the printer has to be operated with the covers removed,
code from the wall outlet before disassembling or assembling
take extra care not to get your fingers or clothes caught in
the printer to prevent electric shock and damage to the circuit.

moving parts such as the drive gear unit or carriage unit.

The Front Sensor provided for detecting open/close status of
When the printer needs to be repacked for transportation after
the PRINTER COVER also acts as a safety interlock switch.
being used, make sure to follow the steps below after turning
Never disable the switch function to prevent possible injury.

the power OFF.
A lithium battery is mounted on the Main Board (control
1. Check that the Print Head is capped properly.
circuit) for memory backup. Be sure to observe the following
precautions when handling the lithium battery. 2. Remove the all ink cartridges.
Be careful not to short the electrode of the battery.
3. Repack the printer using the packaging box, cushioning
materials and protective equipment indicated in the
When replacing the battery, make sure to insert it in correct
unpacking guide.
orientation.
Never heat the battery or plunge it into the flames.
Do not put the Main Board directly on conductive materials.
Be extremely careful not to get the ink into your eye or let it
come into contact with your skin. If it happens, wash out your
eye or skin with water immediately. If any abnormality is
found, contact a physician.
MAINTENANCE Overview 279

5.2 Transportation
C A U T IO N Do not lift or carry the printer with one person because it is

very heavy. When the printer needs to be moved, make sure to
lift or carry the SC-P800 series with two people or more.
When lifting the printer, work in a posture that does not
damage your body.
To prevent the print head from drying or ink leakage, keep the
ink cartridges installed.
To keep the printer intact, do not touch any parts other than
those you have to touch.
Lift the printer by holding the positions shown below.
Figure 5-1. Transportation
MAINTENANCE Transportation 280

5.3 Exchange Parts

Exchange parts of this printer are as follows.
Note "*1": M/C = Maintenance call, S/C = Service call
"*2": See Chapter 2 Troubleshooting for details of maintenance call and service call.
Parts Life Exchange Timing (call)*1*2

M/C: None
Print head The number of fired ink droplets: 28 billion shots /1 nozzle
S/C: None
M/C (Near end of life): 0002
Ink system (Ink supply tube) Carriage movements: 4,800,000 cycles
S/C: 1101
Pump cap unit Pump Motors counter revolutions: 400,000
S/C: 142D
Ink selector Selection lever switching operations: 7,800 cycles
S/C: 1431
Borderless Absorber counter
Home: 1,017,339,000
Absorbers for Borderless Printing Full: 895,733,000
S/C: None (The panel displays a message.)
[Reference] In terms of the number of printed sheets: Approximately 8,530 sheets for 13
x 18 cm paper and approximately 2,943 sheets for A2 paper
Cartridge Holder Waste Ink Pads Ink Cartridge removal counter: Total of all slots 3,600 times
S/C: 1430
RTC battery 5 years or more
S/C: None
MAINTENANCE Exchange Parts 281

5.4 Cleaning Item Paper feed path
Point to be checked Has any paper dust been accumulated?

Be sure to check the following items when servicing the printer, and clean the printer
as necessary. Remedy Clean it off with a brush or OA cleaner.
Item Platens surface

Point to be checked 1. Is there any paper dust or foreign matter on it?
2. Is there any ink adhered to it?
Remedy 1. Clean it off with a brush or OA cleaner.

2. Wipe it off with a damped cloth, and then wipe with a clean,
dry cloth. Cleaning Point
Cleaning Point
Item ASF PF roller / Separation pad

Point to be checked Has any paper dust been accumulated?
Remedy Clean it off with a clean, dry cloth.
Cleaning Point
MAINTENANCE Cleaning 282

Item CR shaft Item Platens surface
Point to be checked 1. Is there any paper dust or foreign matter on it? Point to be checked 1. Is there any paper dust or foreign matter on it?
2. Is there any ink adhered to it? 2. Is there any ink adhered to it?
Remedy 1. Clean it off with a clean, dry cloth. Remedy 1. Unlock the CR unit, and move the CR unit.
2. Wipe off the ink with a wet cloth, and wipe the shaft with a dry 2. Remove paper dust with a clean, dry cloth.
cloth. 3. Wipe off the ink with a wet cloth, and wipe the shaft with
a dry cloth.
Cleaning Point
Cleaning Point
MAINTENANCE Cleaning 283

5.5 Lubrication Lubrication

Corresponding Part Name of Lubricant Remarks
No.
Torsion Spring, 0.15 Part name:G-45
LUBRICATION 11, 12 p.290
Part code: 1033657
To maintain the functions and performance of this printer, make sure to properly STACKER, ASSY Part name:G-26
13 p.291
lubricate the parts/units specified in this section as necessary when replacing or Part code: 1080614
maintaining them. SHAFT Part name:G-45
14 p.291
Part code: 1033657
C A U T IO N Be sure to perform the lubrication by strictly adhering to the OIL PAD (CR unit)* Part name:O-12
15 p.292
specified application points, lubricants, and amount. Part code: 1038991
Failing to do so may cause a malfunction of the printer. SLIDER, CR (CR unit) Part name:G-71
16 p.292
Part code: 1304682
Note "*": Because importing oil (O-12) to Australia is prohibited, oil (O-12) cannot be used. If
rubricating the OIL PAD is needed, replace the CR unit with a new one.
LUBRICATION POINTS LIST
Lubrication
Corresponding Part Name of Lubricant Remarks
No.
GUIDE PLATE, CR Part name:G-71
1 (FRAME, ASSY., MAIN) p.285
Part code: 1304682
PAPER GUIDE, UPPER, ASSY. Part name:G-26
2, 3, 4 p.285
Part code: 1080614
Spur Gear, 22, B Part name:G-26
5 (SHAFT, RELEASE, ASSY.) p.287
Part code: 1080614
HOLDER, ROLLER, SUPPORT, L Part name:G-26
6 (SHAFT, RELEASE, ASSY.) p.287
Part code: 1080614
HOLDER, ROLLER, SUPPORT, R Part name:G-26
7 p.288
(SHAFT, RELEASE, ASSY.) Part code: 1080614
FRAME, EJECT, ASSY. Part name:G-26
8 p.288
Part code: 1080614
Guide, Stacker, Left Part name:G-45/G-77
9 (Board Paper Tray) Part code: 1033657/ p.289
1575865
Guide, Stacker, Right Part name:G-45/G-77
10 (Board Paper Tray) Part code: 1033657/ p.289
1575865
MAINTENANCE Lubrication 284

LUBRICATION POINTS [Lubrication 2]
[Lubrication 1] Part Name PAPER GUIDE, UPPER, ASSY
Lubrication Point From the home position side, the first PAPER GUIDE, UPPER, ASSY.
Part Name GUIDE PLATE, CR (FRAME, ASSY, MAIN) (as seen from the rear of the printer). On the assy. with where the
release shaft contacts.
Lubrication Point On the GUIDE PLATE, CR with where the CARRIAGE, ASSY
contacts. Lubricants G-26
Lubricants G-71 Amount 1. 2 mm x 7 mm x 1 point
Amount 2 mm x full length x 1 point 2. 2 mm x 5 mm x 1 point
Remarks Completely wipe any ink stains or dust off the lubrication point Remarks Apply with a syringe. (Pin head: 2 mm)
with a cloth moistened with alcohol.
Apply with a syringe. (Pin head: 2 mm)
PAPER GUIDE,
UPPER, ASSY
GUIDE PLATE, CR
Lubrication
Lubrication Point 2
Point
Lubrication
Point 1

[Lubrication 3] [Lubrication 4]
Part Name PAPER GUIDE, UPPER, ASSY Part Name PAPER GUIDE, UPPER, ASSY
Lubrication Point From the home position side, the 2nd PAPER GUIDE, UPPER, ASSY. Lubrication Point From the home position side, the 3rd to 8th PAPER GUIDE, UPPER,
(as seen from the rear of the printer). On the assy. with where the ASSYs. (as seen from the rear of the printer). On the assys with where
release shaft contacts. the release shaft contacts.
Lubricants G-26 Lubricants G-26
Amount Vertical: 2 mm x 7 mm x 2 points Amount 1. 2 mm x 13 mm

2. 2 mm x 7 mm
Remarks Apply with a syringe. (Pin head: 2 mm)
PAPER GUIDE,
UPPER, ASSY. PAPER GUIDE,
UPPER, ASSY
Lubrication
Point
Lubrication Point 1
Lubrication Point 2

Part Name Spur Gear, 22, B (SHAFT, RELEASE, ASSY.) Part Name HOLDER, ROLLER, SUPPORT, L
(SHAFT, RELEASE, ASSY)
Lubrication Point 1. On the Spur Gear, 22, B with where the FRAME, ASSY., MAIN
contacts. Lubrication Point On the HOLDER, ROLLER, SUPPORT, L with where the SHAFT,
2. On the Spur Gear, 22, B with where the washer contacts. RELEASE, PAPER GUIDE, UPPER contacts
3. On the gear tooth of the Spur Gear, 22, B Lubricants G-26
Lubricants G-26 Amount 1. 2 mm x 2 mm x 2 points
Amount 1. 2 mm x all around x 1 point 2. 2 mm x 2 mm x 2 points x 5 points
2. 2 mm x all around x 1 point Remarks Apply with a syringe. (Pin head: 2 mm)
3. 2 mm x 2 mm x 1 point

Lubrication Point 2 Lubrication Point 1
Lubrication
Point 3
Washer
Lubrication
Point 2
Lubrication
Point 1
Spur Gear, 22, B
HOLDER, ROLLER, SUPPORT, L

Part Name HOLDER, ROLLER, SUPPORT, R Part Name FRAME, EJECT, ASSY.
(SHAFT, RELEASE, ASSY)
Lubrication Point Left and right pivots of the FRAME, EJECT, ASSY.
Lubrication Point On the HOLDER, ROLLER, SUPPORT, R with where the SHAFT, Left and right shafts for the torsion spring 0.046
RELEASE, ASSY. contacts
Lubricants G-26
Lubricants G-26
Amount 1. 2 mm x all around x each point
Amount 2 mm x 2 mm x 3 points 2. 2 mm x 5 mm x each point
Remarks Apply with a syringe. (Pin head: 2 mm) Remarks Apply with a syringe. (Pin head: 2 mm)
HOLDER, ROLLER, SUPPORT, R Left side FRAME, EJECT, ASSY. Right side
Lubrication Point 2 Lubrication Point 2
Lubrication Lubrication Point 1 Lubrication Point 1

Point

Part Name Guide, Stacker, Left (Board Paper Tray) Part Name Guide, Stacker, Right (Board Paper Tray)
Lubrication Point 1. In the groove of the Guide, Stacker, Left. On the both inner sides at Lubrication Point 1. In the groove of the Guide, Stacker, Right. On the both inner sides at
the corner of the groove. the corner of the groove.
2. Entire tooth-shaped part of the Guide, Stacker, Left 2. Entire tooth-shaped part of the Guide, Stacker, Right
3. Entire convex-concave part of the rotary dumper of the Guide,
Lubricants 1. G-45
Stacker, Right
2. G-77
Lubricants 1, 3. G-45
Amount 1. 2mm x 4mm x 4 points
2. G-77
2. Entire tooth-shaped part
Amount 1. 2mm x 4mm x 4 points
Remarks 1. Apply with a syringe. (Pin head: 2 mm)
2. Entire tooth-shaped part
2. Apply with a syringe (pin head: 2 mm), and spread the grease with
3. 2mm x 4mm x 4 points
a brush.
Remarks 1. Apply with a syringe. (Pin head: 2 mm)
Lubrication Lubrication 2, 3. Apply with a syringe (pin head: 2 mm), and spread the grease
Point 1 Point 2 with a brush.
Lubrication Lubrication
Point 2 Point 1
Guide, Stacker, Right

Guide, Stacker, Left
Lubrication
Point 3

Part Name Torsion Spring, 0.15 Part Name Torsion Spring, 0.15
Lubrication Point On the Torsion Spring 0.15 at the left side of the Board Paper Tray with Lubrication Point On the Torsion Spring 0.15 at the right side of the Board Paper Tray
where the SHAFT, PAPER GUIDE, BOARD PAPER contacts with where the SHAFT, PAPER GUIDE, BOARD PAPER contacts
Lubricants G-45 Lubricants G-45
Amount 2 mm x 2 mm Amount 2 mm x 2 mm
Remarks Apply with a syringe. (Pin head: 2 mm) Remarks Apply with a syringe. (Pin head: 2 mm)
Torsion Spring, 0.15
Lubrication
Lubrication Point
Point
Torsion Spring, 0.15
SHAFT, PAPER GUIDE,

BOARD PAPER
SHAFT, PAPER GUIDE,
BOARD PAPER

Part Name STACKER, ASSY Part Name SHAFT
Lubrication Point On the SHAFT, STACKER, A with where the STACKER, A contacts Lubrication Point On the SHAFT where the COMPRESSION, SPRING, 2.25 contacts
(three points: the left, center, and right)
Lubricants G-45
Lubricants G-26
Amount 2mm x 2mm x 1 point
Amount 1. 2 mm x 2 mm x 1 point
Remarks Apply with a syringe. (Pin Head: 2 mm)
2. 2 mm x 2 mm x 2 points
Remarks Apply with a syringe. (Pin Head: 2 mm)
Lubrication SHAFT, STACKER, A Lubrication

Point 1 STACKER, A Point 2
Lubrication Point
SHAFT

Part Name OIL PAD (CR unit) Part Name SLIDER, CR (CR unit)
Lubrication Point OIL PAD Lubrication Point On the portion where it contacts with Guide plate, CR
Lubricants O-12 Lubricants G-71
Amount 0.202g to 0.224g Amount 2mm x 6mm

Remarks 1. Remove the HOLDER, OIL PAD from the CR unit. Remarks 5. Lubricate the groove of the SLIDER, CR with a syringe (pin Head:
2. Put the OIL PAD in a container, and lubricate the OIL PAD with the 2 mm)
specified amount and a syringe (pin Head: 2 mm).
3. In one minute, move the OIL PAD onto a waste and leave it there for
five minutes.
4. Install the OIL PAD to the HOLDER, OIL PAD. SLIDER, CR
Lubrication Point
HOLDER,
OIL PAD
OIL PAD
OIL PAD
HOLDER, OIL PAD

CHAPTER
6
APPENDIX

6.1 Block Wiring Diagram
MOTOR, MOTOR,
ASSY.,ASF ASSY.,PF
BOARD ASSY., Pressure Pressure MOTOR, MOTOR,
C635 Power Supply Board
ENCORDER,PF Pump Sensor ASSY.,PG ASSY.,PUMP
Wi-Fi Home Sensor
Maintenance Maintenance
Board
Box Cartridge Sensor
Ink Cartridge Sensor
LC, LM, Y

Ink Cartridge Sensor
Ink Cartridge
LLK, C, M

Ink Cartridge Sensor MOTOR,ASSY.,CR
MK, PK, LK

PRESSURE,PUMP,ASSY.,

ESL,ASP
CE22 Main Board

Ink Cover Solenoid

MOTOR,RELEASE,ASSY.,
Ink Select Motor ESL,ASP

Release Roller Position Sensor
PG Home Sensor

Ink Selector Sensor Rear Paper End Sensor

PW Sensor
Ink Cover Lock Sensor

C635 Sub Board CE21SUB-C
Board Board Paper Tray Open Sensor
BOARD ASSY., ENCODER
Print Head Maintenance Cartridge
Cover Sensor
ASF Phase Sensor

PE Sensor
CD18 Sub Board CE21Panel Board
PAPER, DETECTOR, PE, ASF, ASSY
SC-P800 series
APPENDIX Block Wiring Diagram 294

6.2 Connection Diagram Cable No. Connection

1 Ink Cartridge Sensor (CSIC) Main Board (CN76, CN77, CN78)
Print Head Main Board
2
(CN69, CN70, CN71, CN72)
1 3 BOARD ASSY.,PANEL (CN1) SUB-C Board (CN3)
4 SUB-C Board (CN1, CN2) Main Board (CN4, CN5)
Maintenance Cartridge Cover Sensor Main Board (CN62)
5
(CSIC)
Maintenance Cartridge Sensor Main Board (CN30)
6
(CSIC)
2
6
3
4 5
APPENDIX Connection Diagram 295

Cable No. Connection

1 CR Encoder Sub Board (CN6)
6
2 PW Sensor CR Encoder (CN2)
3 Ink Selector Motor Sub Board (CN2)
4 BOARD ASSY.,SUB (CN1) Main Board (CN63)
5
5 PG Origin Sensor Sub Board (CN4)
6 Ink Select Sensor Sub Board (CN5)
1
2
4

1
2
19
18
7 17
20
16
8
15
9
14
10
13
11 12

Cable No. Connection

1 PAPER, DETECTOR, PE, ASF, ASSY Main Board (CN48)
2 PE Sensor Main Board (CN54)
Relay cable
3 MOTOR,ASSY.,ASF
Main Board (CN43)
4 MOTOR,ASSY.,PG Main Board (CN45)
5 MOTOR,ASSY.,CR Main Board (CN40)
6 MOTOR,ASSY.,PUMP Main Board (CN58)
BOARD ASSY.,POWER SUPPLY Main Board (CN13)
7
(CN2)
8 ASF Phase Sensor Main Board (CN53)
9 MOTOR,RELEASE,ASSY.,ESL,ASP Main Board (CN57)
10 Rear Paper End Sensor Main Board (CN47)
11 Release Roller Position Sensor Main Board (CN61)
12 MOTOR,ASSY.,PF Main Board (CN41)
13 BOARD ASSY.,ENCORDER,PF Main Board (CN49)
14 Board Paper Tray Open Sensor Main Board (CN50)
15 MOTOR,ASSY.,PRESSURE Main Board (CN46)
16 Pressure Pump Home Sensor Main Board (CN52)
17 Pressure Sensor Main Board (CN52)
18 Ink Cover Solenoid Main Board (CN44)
19 Ink Cover Lock Sensor Main Board (CN51)
20 WiFi, Assy Main Board (CN9)

6.3 Panel Menu Map
APPENDIX Panel Menu Map 299

User Menu Map
: Default setting

SC-P800 series
6.4 Part names used in this manual Table 6-1. Conversion Table
Ref.
Part name used in this manual ASP part name
To make it easier to locate the target part from its part name, this manual uses the part (Ch3 sec.No.)
names different from the ASP part names. The table below shows the conversion of the BOARD ASSY., MAIN BOARD ASSY.,MAIN 3.4.4.1
part names used in this manual and the corresponding ASP part names. BOARD ASSY., POWER BOARD ASSY.,POWER
3.4.4.2
SUPPLY SUPPLY
Table 6-1. Conversion Table Electric Circuit
Components AC INLET N/A 3.4.4.3
Ref.
Part name used in this manual ASP part name BOARD ASSY., SUB N/A 3.4.4.4
(Ch3 sec.No.)
COVER,IH,ASSY.,CE22,ESL., WiFi, Assy WiFi ASSY ESL.,ASP 3.4.4.5

COVER, IH, ASSY. 3.4.3.1
ASP COVER, CR COVER,CR;B 3.4.5.1
HOUSING,REAR,ASSY.,CE22 PRINT HEAD PRINT HEAD,IA692V-2 3.4.5.2
HOUSING, REAR, ASSY. 3.4.3.2
ESL.,ASP
SCALE, CR N/A 3.4.5.3
HOUSING FRONT LEFT
HOUSING, FRONT, LEFT 3.4.3.3 BOARD ASSY., ENCODER N/A 3.4.5.4
ASSY ESL.,ASP
HOUSING, FRONT, HOUSING FRONT RIGHT BOARD ASSY.,
3.4.3.4 N/A 3.4.5.5
RIGHT, UPPER UPPER A ASSY ESL,ASP DETECTOR, PW; B
HOUSING,FRONT,RIGHT,LO BELT, CR N/A 3.4.5.6

COVER, WB 3.4.3.5
WER PULLEY, DRIVEN, ASSY. N/A 3.4.5.7
COVER, PRINTER COVER,PRINTER 3.4.3.6 MOTOR ASSY., APG N/A 3.4.5.8
PAPER,SUPPORT,ASSY.,B,ES MOTOR ASSY., CR MOTOR ASSY.,CR,ASP 3.4.5.9
PAPER, SUPPORT, ASSY. 3.4.3.7
L,ASP
APG SENSOR N/A 3.4.5.10
Cover, Panel COVER,PANEL 3.4.3.8 Carriage
Mechanism/ CARRIAGE ASSY.,CE22
HOUSING, LEFT HOUSING,LEFT 3.4.3.9 CARRIAGE, ASSY. 3.4.5.11
Ink System ESL,ASP
Housing Mechanism
HOUSING, RIGHT HOUSING,RIGHT 3.4.3.10 PUMP,CAP,ASSY.,CE22
PUMP, CAP ASSY. 3.4.5.12
Housing, Front, Support N/A 3.4.3.11 ESL.,ASP
Hinge, Cover, IC HINGE,COVER,PRINTER 3.4.3.11 INK,SYSTEM,ASSY A CE22

INK, SYSTEM, ASSY. 3.4.5.13
ESL.,ASP
HOUSING FRONT ASSY
HOUSING, FRONT, UPPER 3.4.3.12 POROUS PAD, TRAY, INK POROUS PAD,TRAY,INK
ESL.,ASP 3.4.5.14
EJECT EJECT
OPERATION, PANEL, OPERATION,PANEL,ASSY.,C
3.4.3.13 POROUS PAD, INK POROUS PAD,INK WASTE
ASSY. E22,ESL.,ASP
WASTE BOX, RIGHT/ BOX,LEFT/
HOUSING, UPPER HOUSING,UPPER 3.4.3.14 3.4.5.15
POROUS PAD, INK POROUS PAD,INK WASTE
COVER, HOUSING, WASTE BOX, LEFT BOX,RIGHT
N/A 3.4.3.15
LOWER PRESSURE,PUMP,ASSY.,ESL,
PRESSURE, PUMP, ASSY. 3.4.5.16
BASE, ENCLOSURE N/A 3.4.3.16 ASP
LOCK,COVER,ASSY.,CE22 CABLE ASSY., ASP CABLE ASSY.,CE22 ESL.,ASP 3.4.5.17

LOCK, COVER, ASSY. 3.4.3.17
ESL.,ASP
MAINTENANCE
N/A 3.4.3.18
CARTRIDGE SENSOR
APPENDIX Part names used in this manual 301

Table 6-1. Conversion Table

Ref.
Part name used in this manual ASP part name
(Ch3 sec.No.)
STACKER,ASSY.,CE22
STACKER, ASSY. 3.4.6.1
ESL.,ASP
BOARD PAPER TRAY N/A 3.4.6.2
FRAME, PAPER, EJECT,
N/A 3.4.6.2
ASSY
REAR PAPER GUIDE,ASSY
Rear Paper Guide Assy 3.4.6.3
ESL.,ASP
PAPER, GUIDE, LOWER, L
N/A 3.4.6.4
/R
SCALE, PF, 180 N/A 3.4.6.5
ENCODER, PF, ASSY. N/A 3.4.6.6
TIMING BELT, PF N/A 3.4.6.7
Paper Feed
MOTOR,RELEASE,ASSY.,CE
Mechanism MOTOR, RELEASE, ASSY. 3.4.6.8
22 ESL.,ASP
PAPER, DETECTOR, PE,
N/A 3.4.6.9
ASF, ASSY
ASF, ASSY. ASF,ASSY.,CE22 ESL.,ASP 3.4.6.10
MOTOR ASSY., ASF N/A 3.4.6.11
ASF SENSOR N/A 3.4.6.12
RELEASE SENSOR N/A 3.4.6.13
PAPER, DETECTOR,
N/A 3.4.6.14
ASSY.
SHAFT, RELEASE, ASSY. N/A 3.4.6.15
PAPER GUIDE, UPPER,
N/A 3.4.6.16
ASSY.
Printer
PRINTER MECHANISM N/A 3.4.7.1
Mechanism
APPENDIX Part names used in this manual 302

6.5 Exploded Diagram/Parts List

For the exploded diagrams and parts list, refer to Service Parts Information.
APPENDIX Exploded Diagram/Parts List 303


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SERVICE MANUAL

Large Format Color Inkjet Printer

SE Group Confidential (Related Staff Only)

Copyright 2015 SEIKO EPSON CORPORATION.

SE Group Confidential (Related Staff Only)

SE Group Confidential (Related Staff Only)

SE Group Confidential (Related Staff Only)

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Revision Date of Issue Description

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SE Group Confidential (Related Staff Only)

1.1 Product Description

PRODUCT DESCRIPTION Product Description 11

1.2 Basic Specifications Table 1-1. Basic Specifications

1.2.1 Basic Specifications Main body

L/4 x 6 Photo high-speed printing

PRODUCT DESCRIPTION Basic Specifications 12

1.2.2 Electric Specifications 1.2.3 Ink Specifications

Transporting (packed): -20 to 60 C

PRODUCT DESCRIPTION Basic Specifications 13

1.3 Printing Specifications 1.3.2 Paper Feeder Specifications

PRODUCT DESCRIPTION Printing Specifications 14

1.3.3 Supported Media

Note "*1": Borderless: Describes whether borderless printing is available.

PRODUCT DESCRIPTION Printing Specifications 15

Table 1-5. Cut sheet Media Table

All paper loading methods are for roll paper.

PRODUCT DESCRIPTION Printing Specifications 16

1.3.3.2 Usable Commercially Available Paper Size

Do not use paper that is wrinkled, scuffed, torn, or dirty.

Note "*1": Borderless: Describes whether borderless printing is available.

PRODUCT DESCRIPTION Printing Specifications 17

Table 1-7. Cut sheet Media Table

PRODUCT DESCRIPTION Printing Specifications 18

Note "*1": Borderless: Describes whether borderless printing is available.

PRODUCT DESCRIPTION Printing Specifications 19

1.3.4 Printable area

Paper feed direction

Note "*1": 0 mm for continuous print jobs.

Table 1-10. Printable area (borderless print)

PRODUCT DESCRIPTION Printing Specifications 20

1.3.5 Borderless Printing Specification

Table 1-11. Borderless Printing Specification

PRODUCT DESCRIPTION Printing Specifications 21

1.4 Hardware Specifications 1.4.2 Installation Room Requirement

1.4.1 Dimensions and Weight

PRODUCT DESCRIPTION Hardware Specifications 22

1.4.3 Part Names Table 1-12. Front side

Figure 1-4. Front side

PRODUCT DESCRIPTION Hardware Specifications 23

Figure 1-5. Back side

Table 1-13. Back side

PRODUCT DESCRIPTION Hardware Specifications 24

1.5 Control Panel Specifications

1.5.1 Control panel

Figure 1-6. Operation panel

2 Power button Turns the power on and off.

PRODUCT DESCRIPTION Control Panel Specifications 25

HOME SCREEN Table 1-15. LCD