MB0043 Human Resource Management Units 6-10

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MB0043 Human Resource Management Units 6-10

Unit6 - 1 Mark Quiz Questions


Question 1
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Companies are designing employee growth programs_____________.
Choose one answer.
a. To increase employee productivity.
b. To Get good Image
c. None of these.
d. For Man Power Planning
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Question 2
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For___________ the individual manager identifies and grooms his or her own successor.
Choose one answer.
a. Human resource planning.
b. Formal succession planning
c. Leadership planning
d. Informal succession planning
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Question 3
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Individually perceived sequence of attitudes and behaviour work-related activities and
experiences over the span of a persons life. This refers to the term:
Choose one answer.
a. Job
b. Individual Goal
c. Management By Objective.
d. Career
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Question 4
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________is considered to be an organizational process that involves preparing, implementing
and monitoring career plans undertaken by an individual alone or within the organizations career
systems.
Choose one answer.
a. Management
b. Human Resource Planning
c. Career Planning
d. Career management
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Question 5
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___________is a deliberate attempt by an individual to become more aware of his or her own
skills, interests, values opportunities, constraints and consequences.
Choose one answer.
a. Personality test
b. Counselling
c. Introspection
d. Career planning

Unit6 - 2 Mark Quiz Questions


Question 1
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A variety of career development activates are available for use. e.g. career Planning Workshops,
Career Workbooks are related to :
Choose one answer.
a. Individual Counselling;
b. Information Services
c. Self assessment tools
d. Initial employment Programs

Unit7 - 1 Mark Quiz Questions


Question 1
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In the essay technique of evaluation, the evaluator is asked to describe the strong and weak
aspects of the employee's behaviour.
Choose one answer.
a. MBO
b. Critical Incident Technique
c. Essay Evaluation
d. Forced distribution
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Question 2
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In these systems, employees are evaluated one at a time without directly comparing them with
other employees.
Choose one answer.
a. Individual Evaluation Method
b. Paired Comparison
c. Multiple Person evaluation
d. 360 degree Appraisal
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Question 3
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In this system the evaluator is presented with a graph and asked to rate employees on each of the
characteristics listed.
Choose one answer.
a. Forced Choice
b. Graphic rating Scale
c. BARS
d. Ranking
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Question 4
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In this system, the supervisor and employee to be evaluated jointly set objectives in advance for
the employee to try to achieve during a specified period.
Choose one answer.
a. BARS
b. MBO
c. 360 degree Appraisal
d. Paired Comparison
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Question 5
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KPA
Choose one answer.
a. Key Performance Assessment
b. Knowledge Productivity Achievement
c. Key Performance Areas
d. Key performance Appraisal
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Question 6
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KRA is__________
Choose one answer.
a. Knowledge Results Achievement
b. Key Result Areas
c. Key Rating Area
d. Key Resource Areas
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Question 7
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Supervisors give descriptions of actually good and bad performance, and personnel specialists
group these into categories (five to ten is typical).This method is _______.
Choose one answer.
a. Behaviourally anchored rating scales
b. Forced Choice
c. Weighted checklists
d. Paired Comparison
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Question 8
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Supervisors often think about how well employees are doing; this is _________.
Choose one answer.
a. Formal System
b. Fair System
c. Informal system
d. Biased System
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Question 9
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The evaluator is asked to rate employees from highest to lowest on some overall criterion.
Choose one answer.
a. Ranking
b. Checklist
c. BARS
d. Forced Distribution
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Question 10
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________ is defined as the record of outcomes produced on a specific job function or activity
during a specific time period.
Choose one answer.
a. Performance
b. Report
c. Job
d. Appraisal

Unit7 - 2 Mark Quiz Questions


Question 1
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A ___________may be defined as an upward advancement of an employee in an organization to
another job, which commands better pay/wages, better status/prestige, and higher opportunities/
challenges, responsibility, and authority, better working environment, hours of work and
facilities, and a higher rank.
Choose one answer.
a. Promotion
b. Incentive
c. transfer
d. Reward
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Question 2
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Formal performance evaluation is a system set up by the enterprise to __________ and
_________evaluate employee performance.
Choose one answer.
a. Assess and rightly
b. Regularly and Systematically
c. Regularly and fairly.
d. Measure and fairly
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Question 3
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In fact ________is more popular where subjective feedback and comments are invited.
Choose one answer.
a. 360Degree feedback
b. Paired Comparison
c. Essay evaluation
d. Critical Incident
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Question 4
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In this technique, personnel specialists and operating managers prepare lists of statements of very
effective and very ineffective behaviour for an employee.
Choose one answer.
a. Paired comparison
b. BARS
c. Graphic rating
d. Critical incident technique
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Question 5
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This approach makes the ranking method easier and more reliable. First, the names of the
persons to be evaluated are placed on separate sheets (or cards) in a predetermined order, so that
each person is compared to all others to be evaluated. It is:
Choose one answer.
a. Graphic rating
b. Paired comparison
c. Forced distribution
d. BARS

Unit7 - 4 Mark Quiz Questions


Question 1
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"This scheme is a plan or programmes to motivate individual or group performance. It is most
frequently built on monetary rewards but may also include a variety of non-monetary rewards or
prizes." What is being discussed here.
Choose one answer.
a. Incentive
b. Reorganization c
c. Reward
d. Appraisal

Unit8 - 1 Mark Quiz Questions


Question 1
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A ______ is defined as a collection or aggregation of tasks, duties, and responsibilities that, as a
whole, is regarded as the reasonable assignment to an individual employee.
Choose one answer.
a. Goal
b. Job
c. Role
d. Job Description
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Question 2
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In India, wages are classified as 3 types, identify the non applicable one from the list given
below.
Choose one answer.
a. Fair wage; and
b. Minimum wage
c. Living wage
d. Collective Wage
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Question 3
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In voluntary arbitration, both parties agree to refer their dispute to mutually agreed arbitrator and
his award becomes binding on the parties.
Choose one answer.
a. Adjudication
b. voluntary arbitration
c. Conciliation
d. Collective Bargaining
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Question 4
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Minimum Wages Act was passed in which year.
Choose one answer.
a. 1910
b. 1948
c. 1950
d. 1947
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Question 5
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The bargaining theory of wages is propounded by whom?
Choose one answer.
a. Walker
b. Ricardo
c. John Davidson
d. Robbins
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Question 6
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The Industrial Disputes Act was passed in which year?
Choose one answer.
a. 1881
b. 1831
c. 1950
d. 1947
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Question 7
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The job is impersonal; the position is personal.
Choose one answer.
a. Role,Job
b. Position, Job
c. Job,Task
d. Job,Position
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Question 8
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The term ____is commonly used for those employees whose pay is calculated according to the
number of hours worked.
Choose one answer.
a. Reward
b. Wage
c. Pay
d. Salary
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Question 9
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The word salary applies to compensation that is uniform from one period to the next and does
not depend upon the number of hours worked.
Choose one answer.
a. Salary
b. Pay
c. Reward
d. Wage
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Question 10
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Who defines wage as a sum of money paid under contract by an employer to a worker for
services rendered.
Choose one answer.
a. John
b. Benham
c. Smith
d. Ricardo

Unit8 - 2 Mark Quiz Questions


Question 1
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Fair Wage: According to the Committee on Fair Wages, it is the wage which is
Choose one answer.
a. Above the minimum wage but below the living wage.
b. Based on the performance
c. Dependent upon the demand and supply of labour.
d. Based on market .
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Question 2
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Residual claimant theory was propounded by
Choose one answer.
a. John Davidson
b. Francis A. Walker (1840-1897)
c. Benham
d. Ricardo
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Question 3
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This theory is a modified form of subsistence theory. According to this theory, wages are
determined not by subsistence level but also by the standard of living to which a class of
labourers become habituated.
Choose one answer.
a. Standard of living theory
b. Wage fund Theory
c. Demand and Supply Theory
d. Iron law of wages
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Question 4
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This theory, also known as Iron Law of Wages, was propounded by David Ricardo (1772-1823).
Choose one answer.
a. Subsistence theory
b. Purchasing Power Theory
c. Standard of living theory
d. Residual Claimant Theory
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Question 5
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Wage Boards: The boards are appointed by the Government and usually consist of seven
members
Choose one answer.
a. Three representatives of management, Three of labour, and a chairman
b. three representatives of management, two of labour, one independent member and a
chairman
c. Four representatives of management, two of labour and a chairman
d. two representatives of management, two of labour, two independent members and a
chairman.

Unit9 - 1 Mark Quiz Questions


Question 1
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A _________is a written record of the duties, responsibilities and conditions of the job. It
provides the essential information on which each job is evaluated.
Choose one answer.
a. Job Analysis
b. Job description
c. Job Specification
d. Skills Inventory
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Question 2
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In which method does the jobs are compared one with another and arranged or valued in the
order of their importance or their difficulty or their value to the firm?
Choose one answer.
a. Factor Comparison Method
b. Ranking Method
c. Grade Description Method
d. Time Span Method
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Question 3
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R. Hoppock has made pioneering studies on job satisfaction and mentions __ factors as major
determinants of job satisfaction.
Choose one answer.
a. Seven
b. Six
c. Eight
d. Four
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Question 4
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The name of Dr. E.N.Hay is associated with which method?
Choose one answer.
a. Ranking Method
b. Time Span Method
c. Guide-Chart Profile Method.
d. Factor Comparison Method
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Question 5
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This method depends upon recognition that there are differences in the levels of duties,
responsibilities and skills required for the performance of different jobs.What method is being
talked about here?
Choose one answer.
a. Point Method
b. Time Span Method
c. Grade Description Method
d. Ranking Method
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Question 6
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Transfer is "the movement of an employee from one job to another on the same occupational
level and at about the same level of wages or salary". Who has given this method?
Choose one answer.
a. E.J.Benge
b. Pigors & Meyers
c. R.Hoppock
d. E.N .Hay
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Question 7
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Who has defined job evaluation as the process of analysis and assessment of jobs to ascertain
reliably their relative worth, using the assessment as a basis for a balanced wage structure?
Choose one answer.
a. The British Institute of Management
b. Indian Government
c. R. Hoppock
d. ILO
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Question 8
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Who has propounded the Time-Span Method ?
Choose one answer.
a. R.Hoppock
b. E.J.Benge
c. Professor Jaques
d. E.N.Hay
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Question 9
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Who is associated with the Factor Comparison Method?
Choose one answer.
a. E.N. Hay
b. E.J.Benge.
c. R. Hoppock
d. Meyers
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Question 10
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________indicates the specific duties to be performed by the worker and the circumstances
under which these duties are to be performed.
Choose one answer.
a. Job analysis
b. Role
c. Job Specifications
d. Job Descriptions

Unit9 - 2 Mark Quiz Questions


Question 1
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Identify the following type of evaluation measures? The point system and the factor-comparison
system.
Choose one answer.
a. Non-quantitative evaluation measures
b. Qualitative Evaluation Measures
c. Performance Evaluation
d. Job Evaluation
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Question 2
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Identify the following type of evaluation measures? The ranking system and the job-
classification system.
Choose one answer.
a. Non-quantitative evaluation measures
b. Job Evaluation
c. Performance Evaluation
d. Qualitative Evaluation Measures
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Question 3
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Jobs show characteristics which are common to all or most. These characteristics, called factors,
generally fall under the four headings- skill, effort, responsibility and conditions.This describes
which method?
Choose one answer.
a. Time Span Method
b. Point Method
c. Ranking Method
d. Grade Description Method
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Question 4
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Two types of promotion-
Choose one answer.
a. Transfer to good location and Deputation
b. Post and Money
c. Vertical & Horizontal promotion
d. Based on seniority and based on performance.
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Question 5
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Which method is based on Three factors, know-how (education/experience), problem-solving,
and accountability-
Choose one answer.
a. Guide-Chart Profile Method
b. Grade Description Method
c. Ranking Method
d. Point Method

Unit10 - 1 Mark Quiz Questions


Question 1
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"Good organizational morale is a condition in which individuals and groups voluntarily make a
reasonable subordination of their personal objectives of their organization". Who has given this
definition?
Choose one answer.
a. Standohar
b. Filippo
c. Professor Ralph C. Davis
d. Haimann
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Question 2
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"It is a state of mind and emotions affecting the attitude and willingness to work, which in turn,
affect individual and organizational objectives."Who has given this definition for Morale?
Choose one answer.
a. Ralph C. Davis
b. Haimann
c. Filippo
d. Whiting Williams
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Question 3
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"Morale means evident commitment, that is, demonstrated spirit, enthusiasm, and confidence in
the organization's policies, programmes, and accomplishments. Morale is revealed by what
individuals and groups say and do to show an interest in, understanding of, and personal
identification with work-team survival and success."Who has given this definition?
Choose one answer.
a. Whiting Williams
b. Ralph C. Davis
c. Mooney
d. Dale Yoder and Paul D. Standohar
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Question 4
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An employee's ________environment encompasses his relations with his family, friends, and
neighbours.
Choose one answer.
a. Professional
b. Personal
c. National
d. Social
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Question 5
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Joseph D. Mooney describes morale as "the sum total of several _________qualities which
include courage, fortitude, resolution, and above all, confidence."
Choose one answer.
a. Intellectual
b. Emotional
c. Physical
d. Psychological
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Question 6
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Morale is a widely used term in organizations. But in general, it refers to_________ a feeling of
enthusiasm, zeal, confidence in individuals or groups that they will be able to cope with the tasks
assigned to them.
Choose one answer.
a. Ad hoc
b. Ipso facto
c. Esprit de corps
d. Tabula rasa
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Question 7
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This method is generally used to collect employee opinions about the factors which affect morale
and their effect on personnel objectives.
Choose one answer.
a. The Questionnaire Method
b. Interview Method
c. Brainstorming
d. Focus Group
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Question 8
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Whiting Williams of Cleveland, Ohio has developed the _________ technique.
Choose one answer.
a. Interview
b. Analysis of Company records.
c. Listening-in
d. Questionnaire
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Question 9
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Who has described morale as "a mental condition or attitude of individuals and groups which
determines their willingness to co-operate. Good morale is evidenced by employee enthusiasm,
voluntary conformance with regulations and orders, and a willingness to co-operate with others
in the accomplishment of an organization's objectives. Poor morale is evinced by surliness,
insubordination, a feeling of discouragement and dislike of the job, company and associates."?
Choose one answer.
a. Dale Yoder
b. Mooney
c. Edwin B. Filippo
d. Haimann
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Question 10
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________permits employee's to arrange their work hours to suit their personal needs and life-
styles.
Choose one answer.
a. Part Time
b. Work from Home
c. Virtual Organizations
d. Flex time

Unit10 - 2 Mark Quiz Questions


Question 1
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Dale Yoder and others pointed out some signals of low morale, which one is a incorrect option?
Choose one answer.
a. High rate of absenteeism.
b. Tardiness
c. Employee unrest.
d. Job Rotation
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Question 2
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Employees should be encouraged to take risk decision.This can be achieved by: i)Developing
work groups; ii)Developing the social contacts of the employees; iii)The use of music; and
iv)Regular rest breaks.
Choose one answer.
a. ii and iv
b. i & ii
c. None of these c
d. All of the above
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Question 3
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It tries to deal with dissatisfaction by increasing job depth. Under this, individual employees may
be given responsibility for setting their own work pace, for concerning their own errors, and/or
for deciding on the best way to perform a particular task.What practice is being discussed here?
Choose one answer.
a. Job Sharing
b. Job Satisfaction
c. Job Rotation
d. Job enrichment
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Question 4
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Morale can be measured by assessing attitudes and _________.
Choose one answer.
a. job satisfaction
b. Motivation Level
c. Productivity
d. Job Dissatisfaction
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Question 5
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The following are the positive measures to be taken to bring job satisfaction to the employees
and reconcile individual interests with the interests of the organization.Which measure amongst
these may not essentially bring satisfaction?
Choose one answer.
a. Transfer
b. Job enrichment.
c. Creation of whole jobs.
d. Building responsibility into a job.

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