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    Details of Transtion Goven by REDBUS

    Uploaded by

    ruturaj v delekar
    The customer received a refund of Rs. 855.5 for a cancelled bus ticket. The refund was processed on October 16th with a reference number. The email notes that the refund amount will be received within 7 working days and provides the bank reference number to check the status with the customer's bank. It requests the customer to contact their bank if they have not received the refund and closes by thanking the customer and providing contact information if they have additional questions.

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    © All Rights Reserved
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    Details of Transtion Goven by REDBUS

    Uploaded by

    ruturaj v delekar
    28 views1 page
    The customer received a refund of Rs. 855.5 for a cancelled bus ticket. The refund was processed on October 16th with a reference number. The email notes that the refund amount will be received within 7 working days and provides the bank reference number to check the status with the customer's bank. It requests the customer to contact their bank if they have not received the refund and closes by thanking the customer and providing contact information if they have additional questions.

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    The customer received a refund of Rs. 855.5 for a cancelled bus ticket. The refund was processed on October 16th with a reference number. The email notes that the refund amount will be received within 7 working days and provides the bank reference number to check the status with the customer's bank. It requests the customer to contact their bank if they have not received the refund and closes by thanking the customer and providing contact information if they have additional questions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    28 views1 page

    Details of Transtion Goven by REDBUS

    Uploaded by

    ruturaj v delekar
    The customer received a refund of Rs. 855.5 for a cancelled bus ticket. The refund was processed on October 16th with a reference number. The email notes that the refund amount will be received within 7 working days and provides the bank reference number to check the status with the customer's bank. It requests the customer to contact their bank if they have not received the refund and closes by thanking the customer and providing contact information if they have additional questions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 1

    11/3/2017 Gmail - Refund [ ref:_00D281KZyA.

    _5000IxUv32:ref ]

    Ruturaj Delekar <ruturajdlkr@gmail.com>

    Refund [ ref:_00D281KZyA._5000IxUv32:ref ]
    1 message

    care@redbus.in <care@redbus.in> Fri, Nov 3, 2017 at 3:11 PM


    To: "ruturajdlkr@gmail.com" <ruturajdlkr@gmail.com>

    Dear Customer,
    Thank you for contacting redBus regarding the refund status of your ticket TKB923320744.
    I am pleased to inform you that the refund for amount Rs.855.5/- has been processed on 16th October 2017 and the
    reference number for the same is 12063193912217882. The amount will be refunded within 7 working days from the date
    processed.

    Requested Success
    Request ID PayU ID Bank Ref No. Action Amount Status Bank ARN
    Time Time
    2017-10- 2017-10-
    4264362721 6469118319 3492154241872860 capture 855.5 SUCCESS 13 13 NA
    18:25:40 18:25:40
    2017-10- 2017-10-
    4268670645 6469118319 728900101827 refund 855.5 SUCCESS 16 16 74332747290728977402572
    13:59:00 14:50:18

    Note: We confirm that the refund is already processed from our end. Hence, we request you to kindly get in touch with your
    respective bank with the bank ARN number-74332747290728977402572.
    I am hoping that we have resolved the issue to your satisfaction. In case you have any further queries, please revert on this
    email and our system will automatically re-open your ticket.
    You will shortly be receiving a survey link regarding this response. We would really appreciate if you could take a moment
    and provide your feedback. Your inputs are very valuable to us.
    It has been a pleasure serving you today. Thank you for choosing redBus and have a great day ahead.
    Regards,
    Amrutha.R
    redBus
    P.S. If you are not satisfied with the response provided by our support executive, please feel free to escalate to
    management@redbus.in in a new email with subject Escalation. Management team at redBus is always eager to listen to our
    customers and help them.

    https://mail.google.com/mail/u/0/?ui=2&ik=3fa505e9b3&jsver=ZOgYGgvFjfY.en.&view=pt&search=inbox&th=15f8141895706026&siml=15f8141895706 1/1

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