Resume - Tushar A. Kudtarkar Final

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TUSHAR ABHIMANYU KUDTARKAR

kudtarkartushar@gmail.com

CAREER OBJECTIVE SCHOLASTICS


To succeed in an environment of
growth and excellence and earn a T.Y.B.com Gokhle College Mumbai University – 2011
job which provides me H.S.C. Gokhle College Maharashtra Board – 2008
satisfaction and self development S.S.C. D.V.M School Maharashtra Board – 2006
and help me to achieve
organizational goal.

WORK EXPERIENCE
PERSONAL DETAILS
Sept 2015 - Present TEAM LEADER (Altisource Business Solutions)
Address : C10/09,Sahyadri
Nagar, Charkop
sector1,  Process : Mortgage outbound process ( Financial Department )
Kandivali(W)-67  Handling a team of 25 people
 To track the team’s performance metrics with reference to the client’s
Gender : Male benchmarks/standards
 Scheduling meeting on calls every week with the onshore team to seek
City : Mumbai clarifications when required. (Client)
 Analyze the assigned projects and distribute the tasks to the members as per
State : Maharashtra their area of expertise
Nationality : Indian  Review quality reports and provide necessary reinforcement training to
maintain the required quality standards
Languages : English, Hindi,  Review the payments made by the associate on insurance policies at the end
Marathi and approve them
 Ensuring all administrative records are up to date
Birth Date : 15th June 1990.  Taking one on one sessions with the team and handling employee escalations
 Conducting performance appraisals for the team, identifying any weaknesses
Contact +91 8655134598 and then offering coaching and mentoring the staff
+91 9004875355  Appreciating & commending team member on job done well
 Making sure that all escalations are made in a timely manner and that
KEY SKILLS corrective action is swiftly taken
 Creative & innovative  Addressing team huddle for cascading information related to Quality,
Company, initiative, Employee Benefit programs etc.
 Hardworking  Ensuring new hires get floor support and they meet their productivity and
quality targets within contractual timelines
 Highly Disciplined
 Rewarded for best Team Leader award in 2016.
 Can work as a part of team
or own initiative

 Good communicator and Aug 2012 - Sept 2015 SENIOR ASSOCIATE (Altisource Business Solutions)
listener at all levels

 Quick learner, keen to learn  Process : Mortgage outbound process ( Financial Department )
and improve skills  Handle polices of Home ,Flood, Earthquake in Renewal, Cancellation and
Reinstatement process
 Self-motivation and ability  Make quality checks on each and every payment processed.
to take the initiative  Ensure there are no misses on payments.
 As an outbound agent contacts agency/insurance companies in case of any
 Punctuality and time- data discrepancy
keeping  Attending escalation calls apart from taking normal calls.
 Audit loans processed by the associates and marking down for errors
 Computer Knowledge: MS  Assist team leader to prepare daily reports
office & Outlook – Basis &  Achieve and exceed key performance indicators in all areas
Fundamental.
`

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Hobbies & Interests Oct 2011 - May 2012 SALES EXECUTIVE- Direct Sales (Phoenix Advertising)

 Socializing with friends


 Arranging meetings with prospective customers
 To play Chess & Rubic  Involvement in the recruitment of branch staff
Cube  Attending meetings and conferences, discussing new features and services
 Place phone calls to customers to determine satisfaction of service
 Always try to do something
new and innovative  Getting in touch with customers who have filed complaints to ensure the
problem has been resolved
 Traveling to new places  Planning, implementation and managing individual marketing and sales plans
for Phoenix Advertising
 Web savvy
 Responsible for identifying client needs while researching ways to improve
the quality of their services
References  Conduct sessions every day to motivate candidates
Available on request.  Meet clients to understand their needs to grow their business
 Travelling between cities for setting up new service location

Apr 2007 - Oct 2010 TT Management & Accountant (Saraswati Coaching Classes)

 Coordinate with Time table management team and schedule all teachers and
students timetable accordingly on weekly basis
 Maintaining fees records and updating students data
 Played a vital role in organizing events like parents meetings, Conferences,
Board meetings etc
 Developing, implementing and maintaining a marketing & advertisement plan
for the branches
 Sending students monthly performance to parents (Mail/SMS)

I do hereby declare that the above given statements are true and correct to the best
of my knowledge.

Date: (Tushar Abhimanyu Kudtarkar)

Updated on December 2017

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