Evaluation of Psychiatric Disorders: Key Concepts
Evaluation of Psychiatric Disorders: Key Concepts
Evaluation of Psychiatric Disorders: Key Concepts
Psychiatric Disorders
Mark E. Schneiderhan, Leigh Anne Nelson,
and Timothy Dellenbaugh
1
KEY CONCEPTS
Patients with psychiatric conditions are treated in all
healthcare settings. All clinicians need to develop basic skills
e|CHAPTER 20
1 Patients with mental disorders are treated by clinicians from
many disciplines and in all settings of healthcare. Patients often
in psychiatric assessment to provide the best care for their receive the majority of their care from nonpsychiatrists, and there
patients. is frequently a lack of coordination of care.1 Hence, the need for
2 The Diagnostic and Statistical Manual of Mental Disorders, good psychiatric assessment skills must not be limited to mental
Fifth Edition, Text Revision (DSM-5) and the Pocket Guide health clinicians. Even public education programs are being offered
to the DSM-5 Diagnostic Exam provides clinicians with a in some communities to help the public understand and to respond
standardized approach for the initial assessment and follow to signs of mental and substance use disorders.2 Along with tradi-
up of patients with mental disorders. tional assessments used across all medical specialties (e.g., labo-
3 Clinicians should be prepared to gather both the mental ratory tests, medical history, physical examination), mental health
and physical health history from their patients. Obtaining a clinicians rely on communication skills and use validated assess-
release of information (ROI) from patients to communicate ments that are perhaps less objective in nature and less familiar to
with other healthcare providers or significant others is often nonpsychiatric practitioners. This chapter provides a basic overview
necessary when there are multiple providers. of appropriate assessment techniques used by clinicians to develop
individualized treatment plans for psychiatric patients. Readers
4 The interview should be conducted in an atmosphere that needing greater depth than the materials provided in this chapter are
ensures the comfort and safety of both the patient and the referred to other sources.3–9
clinician. The clinician’s application of open-ended questions
and listening is essential in the interview process and
therapeutic relationship. One technique used is motivational
interviewing in which clinicians can empower patients to OVERVIEW OF THE DIAGNOSTIC
achieve their goals of treatment. AND STATISTICAL MANUAL OF
If the patient is in crisis, the clinician may feel some
5
apprehension about asking certain assessment questions. MENTAL DISORDERS
Knowing what specific questions to ask can help facilitate 2 The Diagnostic and Statistical Manual of Mental Disorders
inquiry about sensitive areas, such as delusional thinking (DSM) is the most widely accepted and most important diagnostic
and suicidality. reference used in the care of individuals with mental disorders. It
6 A thorough medication history to identify all medications provides a common language for practitioners to describe and diag-
currently taken, as well as those previously taken, is a nose psychiatric disorders.7 Common language is essential because
cornerstone of effective patient management. In addition, there is considerable overlap of symptoms across many diagnoses.
it must be determined whether there was an adequate trial The Diagnostic and Statistical Manual of Mental Disorders, First
(dose and duration) of current and prior medications for Edition (DSM-I) was introduced in 1952 and was the first manual
psychiatric disorders. on mental disorders to contain a description of diagnostic catego-
7 A baseline mental status examination and psychiatric ries. In 1980, the DSM-III and subsequent editions (DSM-IV (1994)
rating scales are critical tools in monitoring the severity of and DSM-IV-TR (2000)) suggested formulating psychiatric diagno-
symptoms and response to treatments of mental disorders. ses in a multiaxial (Axis I primary psychiatric diagnosis, Axis II
personality/developmental, Axis III medical, etc.) system format
8 Although there are no diagnostic tests for mental disorders, that was widely accepted in psychiatry.9,10 eTable 20-1 provides
physical and laboratory assessment of the patient can help an example of the former multiaxial system.10 The Diagnostic and
the clinician rule out drug-induced or medical causes that Statistical Manual of Mental Disorders, Fifth Edition (DSM-5),
may produce similar or overlapping symptoms. published in May 2013, includes a greater emphasis on severity as
9 Psychiatric rating scales, cognitive testing (neuropsychiatric well as presence of symptoms.11
rating scales), and psychological testing can provide The DSM-5 takes a dimensional approach to formulating diag-
objective measures of psychiatric symptoms, adverse side noses to better account for the heterogeneity and complexities of
effects, memory, and intellectual capacity and are often used mental disorders while still retaining many of the components found
in research and clinical settings. in the former DSM-IV-TR. Of note, the DSM-5 uses the term “disor-
ders” rather than “illness” or “disease” to recognize the complexities
299
Copyright © 2014 McGraw-Hill Education. All rights reserved.
300
eTABLE 20-1 Historical example of a DSM-IV-TR The pocket guide to the DSM-5 Diagnostic Exam includes examples
Multiaxial Evaluation of screening and follow-up questions used in a diagnostic interview
for each of the mental disorder categories in DSM-5. It also discusses
Axis I 300.02 Generalized anxiety disorder
building a therapeutic patient alliance, conducting a 30-minute diag-
305.10 Nicotine dependence
303.90 Alcohol dependence nostic interview, a stepwise approach to differential diagnosis, and
Axis II 301.83 Borderline personality disorder
evaluations in special populations (i.e., cultural assessments).9
In summary, the DSM-5 and the The pocket guide to the DSM-5
Axis III 250.00 Diabetes mellitus, type II
401.90 Hypertension, essential
Diagnostic Exam provide clinicians with a systematic approach of
evaluating patients, thereby creating better treatment plans and a
SECTION
DSM-5 to appreciate the full scope of changes from the previous the mental and physical health conditions of their patients. Clini-
DSM-IV-TR. Some of the significant changes in the DSM-5 include cians need to be aware that patients with mental disorders often
modifying the diagnostic criteria of certain disorders (e.g., age crite- have a lack coordination of their healthcare.1 These patients often
ria in attention-deficit/hyperactivity disorder [ADHD]), reclassifying have multiple medication prescribers, resulting in polypharmacy.
and/or renaming certain diagnoses (e.g., certain childhood disorders Communication exchanges between psychiatry and primary care
such as mental retardation, autistic disorder, and ADHD are now all services are often fragmented even if they are co-located because of
classified under neurodevelopmental disorders and include intellec- underdeveloped shared care practices.12,13 Moreover, patients with
tual disability, autism spectrum disorder, and ADHD, respectively; severe and persistent mental illness (SPMI) have a shortened life
dementia is now classified as a major neurocognitive disorder). span and are less likely to receive the same level of primary medical
Secondly, the International Classification of Diseases (i.e., ICD-10) care compared with patients without mental disorders.14–18 Barriers
system is the current standard to improve global consistency in the to medical care include patient paranoia, ambivalence, and disorga-
coding of all mental disorder diagnoses. Thirdly, the former multi- nization, accounting for missed appointments; stigma toward mental
axial system (Axis I–III) was combined into a single diagnosis or a disorders; and poor communication among primary care and psy-
list of diagnoses (nonaxial assessment system) that describe over- chiatric clinicians.19,20 For example, a significant number of patients
lapping mental, developmental, and personality disorders, etiolo- who take antipsychotics are not adequately monitored for diabetes
gies, and contributing neurological or medical illnesses (e.g., major and dyslipidemia.21–24 Therefore, the interviewer should be aware of
depressive disorder and hypothyroidism).9,11 During the adoption of the significant health disparity in this population because best prac-
DSM-5, mental health clinicians must still remain cognizant of the tices for medical monitoring become the standard of care.18,22,25–27
former multiaxial assessments (i.e., DSM-IV-TR) that will still be
found in patients’ current and past psychiatric histories. The DSM-5
will continue to distinguish primary diagnoses from “psychosocial Clinical Controversy. . .
and environmental problems” (formerly Axis IV) and functional sta-
tus (formerly Axis V), but will use already established ICD codes to Stigma and discrimination often negatively affect the lives
classify psychosocial conditions needing clinical attention (i.e., low (e.g., employment prospects) of individuals labeled mentally
income, homelessness, uncomplicated bereavement). In addition, ill. Consumer advocating organizations such as the National
the Global Assessment of Function (GAF) rating scale (formerly Alliance on Mental Illness (www.nami.org) are committed to
Axis V) is now replaced with the World Health Organization Dis- help increase awareness about the issues and perceptions
ability Assessment Schedule 2.0 (WHODAS 2.0), which is thought surrounding mental illness.
to provide a clearer and more comprehensive measure of disabil-
ity. For a complete listing of all changes, please refer to the DSM-5
hardcopy or online at “http://www.psychiatry.org/dsm5” (changes
from DSM-IV-TR to DSM-5). Release of Information
More emphasis is placed in DSM-5 on objective diagnostic and 3 Because coordination of care is often lacking, permission from
follow-up assessments, utilization of severity rating scales, screen- the patient to obtain “collateral information,” such as psychiatric
ing tools, and cultural assessments. A complete list of the suggested and medical diagnoses, laboratory test results, medication lists,
patient assessment measures is available for clinical use and can be and other verbal or written records, should be obtained before the
found in Section III of the DSM-5 entitled “Emerging Measures and interview is completed. Collateral information can be obtained by
Models” or online at “http://www.psychiatry.org/dsm5” (Online asking the patient to sign a release of information (ROI), which is
Assessment Measures). Other important rating scales are discussed mandatory in order to contact significant others, family members,
in the section below on Psychiatric Rating Scales. and clinicians.28
The DSM-5 provides general information on all mental disor- In summary, the clinician should be prepared to assess the
ders recognized by the American Psychiatric Association (APA) and mental and physical health of the patient, which is discussed in more
includes age of onset, clinical course, complications, predisposing detail in the Mental Status Examination and Physical Examination
factors, prevalence, and differential diagnoses. The specific diagnos- and Laboratory Assessment sections later in this chapter.
tic criteria for each mental disorder, dimensional assessment tools
(i.e., rating scales), and the number of symptoms required to estab-
lish a diagnosis are also listed. Interview Techniques
Additional information besides the DSM-5 diagnosis is required 4 The interview should be conducted in a quiet, nonstimulating,
before a comprehensive treatment plan can be developed. For instance and comfortable area where the patient and the interviewer feel at
Copyright © 2014 McGraw-Hill Education. All rights reserved.
301
ease.8 The setting should be appropriate to the patient’s level of acuity eTABLE 20-2 Examples of Interview Questions for
and the potential for risk to the patient and clinician. The interviewer Assessing Patients with Mental Disordersa
should introduce him- or herself and explain what is about to happen
Mania
in order to establish a trusting relationship (therapeutic alliance).
1. Tell me what your typical day is like.
Generally, open-ended questions come first followed by questions 2. Do your thoughts go faster than you can say them?
focused on more specific or personal data. Open-ended questions 3. Have you noticed a change in the amount of sleep that you require?
allow the patient to provide descriptions and other information in his 4. Have you spent a lot of money lately, and what did you spend it on?
e|CHAPTER
or her own words. Even though more specific questions may then 5. Do you have a lot of extra energy?
(To assess hallucinations and delusions, see Schizophrenia section below.)
be necessary to fill in the gaps, beginning in this manner minimizes
Depression
the risk of “leading” the patient. Patients can respond to specific
1. How do you spend your time?
questions and “yes” or “no” questions with answers they think the 2. Do you cry without any reason?
interviewer wants to hear. The interviewer must listen carefully and 3. Do you still enjoy the same hobbies or activities that you once did?
remain nonjudgmental about the information offered by the patient 4. Has your weight changed recently?
to develop trust and rapport and to ensure completeness and accu- 5. Have you had changes in your energy level recently?
20
6. Do you have any guilty feelings?
racy of the information. Motivational interviewing (MI) is another 7. Do you find it difficult to remember phone numbers, names of friends,
technique that can be useful for engaging the patient if conflicting appointments, and so on?
issues arise such as discussions around tobacco, drugs, or alcohol (To assess sleep and suicidal potential, see Sleep and Suicide sections
the agitated patient, preserve the therapeutic alliance, and improve with other aspects of the patient workup (history of present illness,
overall treatment adherence.29 physical examination, appropriate laboratory tests, and medical and
psychiatric history) to give a full picture of the presenting problem
and factors contributing to the mental disorder.7,8,10 The addition
Clinical Controversy. . .
approach to patient care is one way to help guard against or severity over weeks or months.33 Although terminologies can be
personal biases influencing clinical decision making. misleading, the MSE should not be confused with the Mini Mental
Status Exam (MMSE) ,which is discussed in the Systematic Mea-
surement of Cognitive Function section later. The components of
the MSE include:
Psychiatric History
Both the patient’s and the patient’s family history of mental disor- Appearance and Attitude Toward the Examiner
ders provide important information when formulating a diagnosis and The appearance of the patient throughout the interview should be
treatment plan. Information should include the current and previous noted, including age, dress, grooming and hygiene, use of cosmet-
psychiatric diagnoses, clinical presentation of each mental disorder, ics, and facial expressions. A description of appearance also should
time frame between episodes, level of functioning between epi- include unusual physical characteristics and the general state of
sodes, length of each episode, total duration of the mental disorder, physical health. The interviewer should note whether the patient is
and treatment given during each episode as well as response to those cooperative, mute, hostile, paranoid, guarded, or withdrawn.
treatments. Baseline functioning or the highest level of functioning
achieved in the last few years is important because it helps to define Activity
a treatment goal. Information on the history of the current episode
Motor activity may be excessive or diminished. Overactivity dur-
and reasons for presenting to the clinician should also be gathered. A
ing the interview can range from hand wringing; restless leg move-
family history should include a medication history of the immediate
ments; and picking at clothing, skin, or hair to severe back and forth
relatives because a family member’s response to a given medication
pacing in the room. Underactive patients move less than expected.
might predict an individual patient’s response to that same medication.
Patients with rigid posture, an absence of movement, and failure to
communicate may be catatonic or paranoid or experiencing medica-
Social History tion-induced adverse effects.
A social history should include educational and occupational back-
ground; religion; marital status; substance-use patterns, including Speech and Language
tobacco, alcohol, and caffeine; and current living situation. By The quantity, flow, and speed of speech and the amount of eye con-
understanding a patient’s living environment and social situation, tact should be noted. The appropriateness and degree of eye contact
strategies to foster treatment adherence, reduce stress, and increase varies significantly among cultures, and before poor eye contact is
social support can be developed. To probe this area initially, the cli- interpreted, the patient’s cultural background should be considered.
nician can ask patients to describe their social support network. This Speech should be assessed as to whether it proceeds logically in a
can be followed by more specific questions such as: “To whom are goal-directed manner or whether the content is vague and poorly
you closest?” or “In whom do you confide?” organized. Abnormal speech characteristics include thought block-
ing, whereby the person suddenly stops speaking without any obvi-
Medication History ous reason. Thought blocking usually occurs when a hallucination
6 A thorough medication history is one of the most important or delusion intrudes into the person’s thinking or when upsetting
contributions a clinician can make to treatment planning. The his- issues are discussed. Circumstantial speech lacks a clear direction
tory should include medications for both psychiatric and medical because of excess unnecessary information, but the circumstantial
conditions and list all medications, including over-the-counter and patient eventually will make his or her point. In tangential speech,
herbals, taken by the patient. The history should also report how however, the ultimate point is never made. Perseveration is repeti-
each drug was tolerated and describe the responses to a single drug tion of an original answer to subsequent questions. Flight of ideas is
or combination of drugs. All allergies must be noted. Because most overproductive, rapid speech during which the patient jumps rapidly
psychiatric medications have a delayed onset of effect, it is impor- from one idea to the next. Mutism is identified when the patient does
tant to determine whether an adequate trial (dose and duration) was not respond even though he or she is aware of the discussion.
provided before the patient is deemed “nonresponsive” to that drug.
If a patient has a history of nonadherence, specific causes should Affect and Mood
be investigated. Causes of nonadherence may include, but are not Affect describes the patient’s current emotional tone, as expressed
limited to, drug cost, complicated dosing schedules, lack of insight, through facial expression, body posture, and tone of voice, all of
and adverse effects. which can be objectively observed by the clinician. Mood describes
Copyright © 2014 McGraw-Hill Education. All rights reserved.
303
feelings, which are subjectively reported by the patient. Changes assesses short-term memory. Asking a patient to recall three objects
in facial expression and the presence of tears, flushing, sweating, 5 minutes after they are learned is the definitive test for short-term
or tremors should be noted. Affect can be described further by its memory. Deficits in short-term memory may be seen in depression
range, appropriateness, intensity, and stability. For example, in and anxiety, but this finding is the hallmark feature of dementia.
individuals with schizophrenia or depression, the affect can be flat, Asking the patient to do a certain task (e.g., pick up a pen with his
whereby no change in expression occurs throughout the interview. or her right hand and then fold a piece of paper and pass it to the
In contrast, during a manic episode, the affect is very intense and examiner) or spelling a five-letter word in reverse are examples of
e|CHAPTER
often excited. Blunted affect denotes that the range of emotional testing working memory. Patients with cognitive deficits, such as
expression is reduced but not absent. An example of inappropriate those seen in dementias and schizophrenia, can exhibit deficits in
or incongruent affect is when a patient laughs in a situation that working memory. Remote memory is assessed by asking patients
would be expected to produce sadness. A rapidly shifting affect to recall old facts about their lives, such as where they were born
from one extreme to the other is described as labile. or where they went to school. Whereas remote memory usually
remains intact the longest in patients with intellectual decline, the
Thought and Perceptual Disturbances ability to create new memories is generally the first sign of a mem-
A variety of thought disturbances can occur in mental disorders.
Many of these disturbances generally indicate the presence of psy-
ory deficit. Abstraction is the ability to interpret information such as
a proverb (e.g., “People in glass houses shouldn’t throw stones”) or
20
chosis or impaired reality testing. Delusions are fixed, false beliefs identify similarities or differences between words (e.g., apple and
and body mass index, a pregnancy test when indicated, and routine physical health, but extensive testing is usually unnecessary and not
blood chemistry are commonly part of the workup of persons with cost effective.
a mental disorder. In most cases, a physical examination should be Clinicians also use diagnostic tests to evaluate the relative
chaperoned in the mental health setting. safety of specific medications, such as pregnancy monitoring with
Presenting symptoms can have multiple etiologies (i.e., medi- divalproex, renal status when using lithium, or an electrocardiogram
2 cal, medications, and mental disorders). Medical and psychiatric
disorders and medications can cause symptoms that are often indis-
when using medications that prolong QT interval (e.g., tricyclic
antidepressants such as amitriptyline). Serum concentration moni-
tinguishable. Patients with psychiatric disorders, especially depres- toring is recommended for medications with a narrow therapeutic
Organ-Specific Function Tests and Drug-Induced Diseases
sion and anxiety disorders, may present to primary care providers index (e.g., lithium, divalproex, carbamazepine). Serum concentra-
with only nonpsychiatric physical or somatic complaints and thus tion monitoring can also be useful for assessing medication adher-
receive unnecessary medication or medical treatment, while the root ence when there is an inadequate response. With the exceptions of
psychiatric cause is overlooked. lithium, divalproex, and clozapine, there are minimal data to support
In contrast, psychiatric disorders may cause or lead to medical obtaining serum concentrations for optimizing medication efficacy
complications. For example, patients with SPMI have a high preva- in patients with psychiatric disorders. Finally, clinicians must also
lence of modifiable risk factors such as poor nutrition and obesity, be aware of pharmacokinetic and pharmacodynamic drug–drug and
substance abuse or dependence (e.g., smoking, alcohol consump- drug–food interactions that occur with many medications, which
tion), and sedentary lifestyles, leading to increased morbidity and raise the probability of adverse effects, toxicity, or loss of efficacy.
mortality.14,16 As a result, these patients die on average 25 years ear- Pharmacogenomics may help future clinicians predict and minimize
lier than the general population, with 60% of these premature deaths drug and disease interaction risks and adverse drug reactions (e.g.,
caused by comorbid medical conditions, including cardiovascular cardiovascular disease and hyperprolactinemia with antipsychotic
disease, diabetes, respiratory disease (influenza, pneumonia), and agents).42,43
infectious disease (HIV/AIDS).17,37 In summary, a range of assessments aid clinicians in conduct-
Psychiatric medications can also cause or exacerbate medical ing problem-focused workups to verify diagnoses and identify
conditions, such as diabetes mellitus, hyperlipidemia, or cardiac underlying or potential drug-related problems.44 Although the MSE
arrhythmias, necessitating an initial assessment and ongoing mon- remains the cornerstone of the psychiatric workup, experts in the
itoring for these conditions while continuing treatment.38,39 Psy- field recommend selective medical tests; a good medical, psychiat-
chiatric medications, especially antipsychotic agents, have many ric, and medication history; and a thorough physical examination or
Federal Drug Administration black box warnings and precautions, referral to primary care. Awareness of overlapping chronic medical
requiring baseline and ongoing assessment. Baseline informa- diseases, mental disorders, and psychiatric medications requires a
tion is often needed to help document future adverse effects from more collaborative care approach to both the mental and physical
medications (e.g., lithium-induced hypothyroidism, clozapine- health needs of the patient.
induced leukopenia, antipsychotic-induced diabetes mellitus). For
example, the 2004 expert consensus recommends that patients
taking antipsychotic agents should be screened for symptoms of MEASUREMENTS OF PSYCHIATRIC
metabolic syndrome, including body weight, waist measurements,
blood pressures, and fasting serum lipids and glucose.38–41 For SYMPTOMS AND COGNITIVE
more in-depth information, refer to the chapter on schizophrenia.
The rapidity of onset of psychiatric symptoms is an important
FUNCTION
clue that a medical cause (e.g., delirium from an encephalopathy) 9 In addition to the MSE, symptom-based rating scales are use-
may be present. Whereas most chronic mental disorders have a pro- ful tools to provide an objective way to measure subjective data
dromal period, medically based psychiatric symptoms generally (e.g., feelings, thoughts, and perceptions) and to screen or diag-
have a more rapid onset of symptoms. Patients older than 40 years nose specific disorders. Because there are many types of scales
at first presentation are more likely to have a medical cause for from which to choose, the clinician rater needs training and expe-
their psychiatric symptoms because major mental disorders, such rience to select and effectively use the most appropriate scale.
as schizophrenia and bipolar disorder, usually first present in ado- Rating scales are used in a variety of settings, including research
lescence or early adulthood. Family history can provide additional and patient care, and can serve an administrative purpose, such as
clues. Patients with fluctuating levels of consciousness, disorienta- quality control.6
tion; memory impairment; or visual, tactile, or olfactory hallucina- Some rating scales are self-administered (“patient rated”) and
tions are more likely to have a medical basis for their presentation do not require a staff member to collect the data; thus, they require
that can be diagnosed by medical diagnostics (e.g., laboratory tests, minimal resources to administer and can provide valuable informa-
computed tomography [CT], magnetic resonance imaging [MRI]). tion, although some patients may be unable to self-administer a
questionnaire for a variety of reasons, including limited literacy and
severity of symptoms.
Laboratory Assessment In contrast, “clinician-rated” scales may provide a more
General laboratory screenings are useful for medication monitor- consistent measure of target symptoms or behaviors. However,
ing and ruling out medical causes of mental disorders. Urine drug a major drawback includes the substantial time commitment for
e|CHAPTER
a narrative description of the problem or adverse
reaction. Online submission: www.fda.gov/medwatch.
Abnormal Involuntary Tardive dyskinesia 12-item, 5-point severity scale. Items 5–10 minutes to complete. Most commonly used.
Movement Scale (AIMS) (TD) assessment 1–4 orofacial movement; 5–7 extremity Diagnostic criteria: at least 3 months of antipsychotic
and truncal movement; 8–10 global treatment. Mild severity score (2) in two discrete areas
severity; 11 and 12 problems with teeth or moderate severity (3) in one area (e.g., orofacial)
or dentures (yes or no) indicates TD. Tremor is not counted.
Dyskinesia Identification
System: Condensed User
Scale (DISCUS)
Tardive dyskinesia
assessment
15-item, 5-point severity scale. Items 1,
2 face; 3 eyes; 4, 5 oral; 6–9 lingual; 10,
11 head, neck, or trunk; 12, 13 upper
5–10 minutes to complete. More descriptive criteria for
scoring severity than the AIMS. Scoring based on three
dimensions: frequency, detectability, and intensity.
20
limb; 14, 15 lower limb Tremor is not counted.
Scale (PANSS) severely ill 116 when correlated to the CGI psychopathology of schizophrenia.
DSM-IV, Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition, Text Revision.
Data from Sajatovic and Ramiriz LF,52 Fankhauser and German ML,54 and Montgomery and Asberg.55
Data from Sajatovic and Ramiriz LF,52 Sheehan,5 and Goodman et al.57
e|CHAPTER
Most of the rating scales involve a structured interview that MMSE Mini-Mental Status Examination
requires clinician training to ensure accurate administration. Noise MSE mental status examination
and distraction can affect the patient’s performance ability; there- NAMI National Alliance on Mental Illness
fore, the interview should be conducted in a quiet area with adequate OARS open-ended questions, affirmations, reflective
lighting. The interviewer should speak slowly and clearly to the listening, and summary
patient when providing instructions and asking questions. PANSS Positive and Negative Syndrome Scale
PHQ-9 Patient Health Questionnaire for assessment of
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