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Reliability Maturity Matrix: ©2015 Fred Schenkelberg

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217 views1 page

Reliability Maturity Matrix: ©2015 Fred Schenkelberg

rel

Uploaded by

mzai2003
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Reliability Maturity Matrix

Stage 1: Uncertainty Stage 2: Awakening Stage 3: Enlightenment Stage 4: Wisdom Stage 5: Certainty
Requirements Informal or Basic customer req. Requirements include Plans customized; distributions Contingency planning occurs;
Requirements

& Planning nonexistent met: plans have environment & use profiles; used for environmental & use decisions based on business &
required activities plans more detailed conditions market
Training & Informally available Some training in Reliability training for Reliability & statistics courses for New technologies & reliability
Development concepts & data engineers; manager training on engineers; senior managers trained tools tracked; reliability training
analysis reliability & lifecycle impact on impact on business supported by management
Reliability Nonexistent or based Use of point estimates Formal use of FMEA; field Predictions expressed as Lifecycle cost considered in design;
Analysis on manufacturing & hand-book parts data from similar products distributions; environmental & use stress & damage models used;
issues count; basic ID of analyzed; design changes cause conditions used for simulation & extensive risk analysis for new
Engineering

failure modes & impact reevaluation testing technologies


Reliability Primarily functional Generic test plans; Detailed reliability test plans; Accelerated tests & models used; Test results used to update
Testing testing only to meet results used for design changes testing done to failure or destruct component models; new
customer or std. specs & vendor evaluation limits technologies characterized
Supply Chain Selection based on AVL maintained; audits AVL updated by assessments & Vendor reliability data used for Changes trigger vendor reliability
Management function & price on issues or key parts; audit results; field data & failure vendor selection; suppliers conduct assessment; component
vendor datasheets used analysis related to vendors external assessments & audit parameters & reliability monitored
Failure Data Only looks at function Field returns analysis AVL & prediction models Focus on failure mechanisms; Customer satisfaction vs. product
Tracking & failures & internal testing; FA updated by root-cause analysis; failure distribution models updated failures understood; prognostic
reliant on vendor results shared via failure data methods used
Feedback Process

Analysis
Validation & Informal, without Basic verification of Supplier reliability agreements Internal reviews of reliability Reliability predictions match
Verification process plans followed; Field & failure modes regularly processes & tools, failure observed field reliability
data regularly reported monitored mechanisms monitored
Reliability Nonexistent or Design & process Effectiveness of corrective Failure mechanisms addressed in New technologies evaluated &
Improvement informal change processes actions tracked; failure modes all products; modeling techniques adopted; designs updated per field
followed, corrective addressed in other products; & lessons-learned process adopted failure analysis
action taken improvements identified
Understand. & Has no grasp Recognizes but takes Becoming supportive & helpful Actively participating Considers essential to company
Attitude no action
Management

Status No status Conduct of specific and Reliability manager reports Reliability manager is an officer, Reliability manager is a board
routine product testing to senior management & has reporting on actions & involved member; prevention is key concern
& failure analysis tasks influence in managing division with consumer affairs
Cost of Not done Direct warranty Warranty, corrective action Customer & lifecycle unreliability Lifecycle cost reduction done via
Unreliability expenses only materials, & engineering costs costs identified & tracked product reliability improvements
monitored

http://accendoreliability.com/reliability-maturity/
©2015 Fred Schenkelberg

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