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    Muhammad Fahad Khan - CV

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    tariqzia42
    The document provides a summary of Muhammad Fahad Khan's professional experience and qualifications. It details over 13 years of experience administering Windows servers and infrastructure, including Active Directory, Exchange Server, and Hyper-V. Fahad Khan currently works as an IT Infrastructure Program Architect for Afiniti, where he is responsible for designing and deploying infrastructure solutions for customers. Prior to this, he held several manager and senior roles involving Windows infrastructure administration, project management, and team leadership.

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    Muhammad Fahad Khan - CV

    Uploaded by

    tariqzia42
    147 views5 pages
    The document provides a summary of Muhammad Fahad Khan's professional experience and qualifications. It details over 13 years of experience administering Windows servers and infrastructure, including Active Directory, Exchange Server, and Hyper-V. Fahad Khan currently works as an IT Infrastructure Program Architect for Afiniti, where he is responsible for designing and deploying infrastructure solutions for customers. Prior to this, he held several manager and senior roles involving Windows infrastructure administration, project management, and team leadership.

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    The document provides a summary of Muhammad Fahad Khan's professional experience and qualifications. It details over 13 years of experience administering Windows servers and infrastructure, including Active Directory, Exchange Server, and Hyper-V. Fahad Khan currently works as an IT Infrastructure Program Architect for Afiniti, where he is responsible for designing and deploying infrastructure solutions for customers. Prior to this, he held several manager and senior roles involving Windows infrastructure administration, project management, and team leadership.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    147 views5 pages

    Muhammad Fahad Khan - CV

    Uploaded by

    tariqzia42
    The document provides a summary of Muhammad Fahad Khan's professional experience and qualifications. It details over 13 years of experience administering Windows servers and infrastructure, including Active Directory, Exchange Server, and Hyper-V. Fahad Khan currently works as an IT Infrastructure Program Architect for Afiniti, where he is responsible for designing and deploying infrastructure solutions for customers. Prior to this, he held several manager and senior roles involving Windows infrastructure administration, project management, and team leadership.

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    At a glance
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    The candidate has over 13 years of experience in IT with a focus on Windows infrastructure, Active Directory, and Exchange administration. He has held several management roles.

    The candidate has expertise in areas such as Active Directory, Exchange Server, virtualization technologies like VMware and Hyper-V, and Linux.

    The candidate has held positions such as IT Infra Program Architect, Manager IT Infrastructure, and Assistant Manager IT Infrastructure at various companies.

    Muhammad Fahad Khan

    +923215169600 Fahad.khan@live.com https://www.linkedin.com/in/fahad-khan-ba9b8942

    PERSONAL SUMMARY
    Good Knowledge of MCITP Enterprise Administrator, more than 13 years of experience in the IT industry. Expertise in Migration from
    Windows NT domain to Windows 2003/2008 domain. Expertise in Active Directory and Exchange Server Administration. Expertise in
    designing and Implementation of Microsoft Active Directory Infrastructure. Experience of managing Hyper V & SCCM. Experience in
    Business Automation & Process Reengineering and related Business operations.
     Multi Domain End-to-End Process Management and Change Management.
     Recognized for ensuring development and deployment of appropriate Controls to provide Preventive & Detective
    Assurance on service revenue & related cost reports & operational information.
    CORE COMPETENCIES
    Windows Infrastructure Services: Leadership Skill

    VMware, Hyper-V, Linux, Citrix Team Building & Mentoring


    Product Research & RND
    Group Policies
    Microsoft Exchange 2010 Project Management & Cross Functional Support Management
    Clustering, NLB Strategic business development
    Active Directory, DNS, DHCP Vendor Management
    System Migrations/Integrations Business Process Automation & Change Management
    Enterprise wide Implementations Strong Interpersonal Skills
    I.T Audits & Audit Coordination
    PROFESSIONAL EXPERIENCE

    IT Infra Program Architect (Senior Manager) Afiniti (December 2016 to present)

    - Develop and design Infrastructure solution for customers as per Business model
    - Solution deployment & post production support to the customers (both internal and external).
    - Plan & design Infrastructure platform for Afiniti customers
    - Design & deployment of enterprise IT Services (VDI, SSO, etc.)
    - Compliance & Upgrades of Afiniti solutions.
    - Content management, monitoring, vulnerability management and administration systems dealing with virtualization platforms
    (VMware ESX, Hyper-V, Citrix Xen)
    - Assess, Design, and Deliver an Integration Architecture that supports High Availability and Scalability
    - Manage projects through JIRA, agile methodology.
    - Provide input to project planning, resourcing, and budgeting activities.
    - Organize training for end-users and business consultants

    Manager IT Infrastructure WARID TELECOM (May 2015 to November 2016)


    - Develop and implement I.T plans, goals, objectives and processes.
    - Ensuring quality of I.T support to all business units.
    - Establish rapport and maintain contact with other regional managers
    - Development/management of RFI and RFP for IT Infrastructure Projects Development/ Management of SLA/OLA & Contract
    management
    - Liaison with Project Management Team to develop IT Infrastructure Process & SOP (based on PMI Standards) Coordinate and
    liaison with Network Team to implement, test and manage corporate IT network
    - Developing business and IT partnership /relationship and aligning IT with Business needs and strategy Ensure smooth
    distribution of IT Equipment as per policy
    - Ensure security and quality of services. Ensure compliance of IT policies within Infrastructure with regards to
    hardware/software
    - Planning and budgeting for IT Infrastructure expansion and continues improvement
    - Team Management of qualified IT professionals to deliver operational efficiency. And also identify and plan trainings for team
    - License management of software and all other applications
    - Management and availability of BVS for Business units i.e. Business centers, Franchises, Affinity Partners and retailers Business
    continuity and disaster recovery of all services to Business units
    - Management of overall distributed services. Data center design and operations
    - Identify and implement automation of procedures for all departments in the organization.

    ASSISTANT MANAGER IT INFRASTRUTURE WARID TELECOM (January 2007 – April 2015)


    - Was responsible for overall management, control and monitored all I.T related activities in its related region.
    Following were the main responsibilities:
    - Files Servers Management
    - IT Inventory Management Service Desk Management
    - Ensure L1 & L2 Support as per defined KPI Surveillance Management
    - Citrix management
    - Franchise IT Support & Connectivity Management Data Centers & Facilities Management
    - Service desk Operations
    - SLA, OLA & Contract Management
    - Develop and implement I.T plans, goals, objectives and processes. Ensuring quality of I.T support to all business units.
    - Process optimization Vendor Management
    - Inter Team Coordination
    - Organizing and managing all I.T activities in the region.

    EXECUTIVE – SNR. EXECUTIVE IT INFRA WARID TELECOM (MAY 2005 TO DECEMBER 2007)

    - Responsible for overall IT Infrastructure of respective regional datacenter.


    - Provide information for and take action on items identified during internal and external infrastructure audits.
    - Involve in project related activities from Microsoft Infrastructure & ensure project is closed & target dates met.
    - Practice Request for Proposals, contracts, scope of work reports, and documentation for infrastructure projects.
    - License management of all applications running in company.
    - Responsible for complete documentation, readiness, planning and execution of Disaster Recovery and Business Continuity.
    I.T
     Service Management
    -------------------------------
    - Responsible for Service Level Agreements for different IT Infrastructure and Helpdesk services.
    - Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures followed.
    - Asset Management of IT related Assets as per ITIL Framework.
    People Management

    ----------------------------
    - Setting objectives for the direct team members.
    - Distributing tasks and responsibilities.
    - Training execution for direct team members.
    Clients/User Management

    ---------------------------.
    - Closure of incident with progress monitoring.
    - Route requests for adding/alerting new categories, sub categories and groups as per requirements.
    - Provide overall guidance, collaboration and hands-on resolution for daily support tasks.
    - Provide support to Helpdesk & Staff with related to applications and operating system.
    - Provide the improvement plan for Microsoft technologies by meeting the objectives of the company.

    SYSTEM SUPPORT ENGINEER (TRAINEE) DOCUMENT WORLD PAKISTAN (Oct 2004 to May 2005)

    - Provided full support and solution for Microsoft products.


    - Provided Symantec Antivirus and Net backup support
    - Installed and maintained all the Dell servers.
    - Configured/Maintained SAN Devices
    - Maintained Large Scale Networks (more than 500 nodes)
    - SAN and DAS Clustered
    - Maintained all of the IT equipment support, inventory and repair.
    - Coordinated with other backend teams and vendors for the issues.
    - Provided support to the desktop and laptop domain users on daily basis.
    - Wired and wireless network configured and troubleshoot.
    - Application Support for the users for Microsoft, VPN applications and other department related applications.
    - Provided Remote Assistance, Remote Desktop Connection and VPN facility Configuration and Troubleshooting to the users

    SYSTEM SUPPORT ENGINEER (TRAINEE) PAK TIGER ISP (May 2004 to Oct 2004)

    - Provided on call support to end user queries


    - Maintained Local Area Network.
    - Managed Hardware Inventory

    HANDS‐ON EXPERIENCE

    - OS: Windows Server 2003 – 2012 R2, Windows Client XP – Windows 10.
    - Infrastructure: Office 365, Active Directory, Group Policy, DNS, Exchange, System Center, SCCM, IIS Web Server, File Server,
    Print Server, DHCP, WSUS etc.
    - Applications: MS Office, CA Service Desk,
    - Virtualization: Microsoft Hyper‐V, VMware vSphere ESXi, vCenter. Linux
    - HA, DRP & Backups: Windows failover Cluster, NLB, Symantec Backup Exec, EMC Data Domain VTL, Dell Power Vault etc.
    - Antivirus/Anti‐Spam: Microsoft System Center Endpoint, Microsoft Forefront, Symantec End Point Protection etc.

    PROFESSIONAL CERTIFICATIONS:

    - MCP 2003
    - Microsoft Windows XP Professional
    - Microsoft Windows 2003 Server

    TRAININGS/SESSIONS/SEMINARS
    EMO 5.2/AOM (Push E-Mail) Team Building & Motivation
    Deploying and Administrating Microsoft Forefront Client Security Creativity & Critical Thinking
    CA Unicentre NSM: Implementation and Administration Personal Effectiveness & Prioritization
    ITIL v3 Foundation from Business Beam Synergizing Performance
    Clustering over Windows 2003 Leading Change
    EPM Professional by using Microsoft Project Server 2010 Personal Excellence Training
    VMware Certified Professional - 2014 Code of Conduct / Anti-Corruption
    Certified Data Centre Design Professional (CDCDP) – 2015 Seminar on Total Quality Management
    Seminar on Risk Management Seminar on Operational Risk Management

    PROJECTS DELIVERED

    - Microsoft SCCM 2007 Infrastructure deployment and up-gradation to SCCM 2012


    - Deployment of IP Surveillance system for nationwide business centers
    - Multiple OS Deployments/Upgrades
    - Part of deployment team of Domain Controllers/User Migration
    - Migration of Existing Data Center & New Data Center Build
    - Deployment of Citrix XenApp 6.5 and NetScaler MPX 5500 solution.
    - Biometrics Verification System (BVS) deployment
    - Deployment Of VDI Solution for Afiniti users
    - Client sites deployment of afiniti solution.
    Academic
    - Qualification

    Bachelor
    - in Information Technology (BSIT) 2001-2004
    - Preston University Islamabad

    REFERENCES
    -
    - Name: Nadeem Ashfaq
    - Designation: Director IT Infrastructure
    Contact: +92 3214001014
    Email: nclub1977@gmail.com
    Company: Afiniti Software Solutions

    - Name: Mr. Saad Moten


    - Designation: Manager IT Audit & Security
    Company: PTCL
    Phone No: +92 3212420515

    Personal
    - Information:
    Date of Birth: 10th November 1983
    City based from: Islamabad
    Work City: Lahore

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