D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT

(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm

Chapter-1.0 CONTENTS OF ISO 9001 - 2008 DOCUMENT KIT

(SERVICE SECTOR)

A. The entire Document kit has 5 main directories as below.

ISO: 9001-2008 Document kit (Service sector)

9001 code D102

Process Flow Manual and Audit Questionnaire

chart Exhibits Formats Procedure Clause wise
Department wise

´ E QMS 02 CSD ´ E HRD 01 Quality

Production Quality Cover
´ E QMS 02 ENG ´ E PRD 01 Manual
Management Page
´ E QMS 02 GDN ´ E QCD 01 System
´ E QMS 02 HRD ´ E SYS 01
´ E QMS 02 MKT
´ E QMS 02 PUR PRO PRD 01
´ E QMS 02 QCD ´ Annexure I
´ E QMS 02 SYS ´ Annexure II
´ PRO QMS 01 ´ Annexure III
´ PRO QMS 02 ´ Annexure IV
´ F ENG 01 to 03 ´ Annexure V
´ PRO QMS 03
´ F MKT 01 to 03 ´ Chapter 01
´ PRO QMS 04
´ F OPN 01 ´ Chapter 02
´ PRO QMS 05
´ F PUR 01 to 06 ´ Chapter 03
´ PRO QMS 06
´ F QMS 01 to 11 ´ Chapter 04
´ F ST 01 to 03 ´ Chapter 05
´ F TRG 01 to 05 ´ Chapter 06
´ Chapter 07
´ Chapter 08

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 D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT
(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm

Part: B Documentation: -
Our document kit is having sample documents required for ISO certification
as listed below. You need to study it do necessary changes as per your
company need in our editable documents and within 2 days your entire
documents with all necessary controls are ready and many organization are
certified globally in 1st trial with the help of our documents from any kind of
stringent certification audit.
Under this directory further files are made in word Document as per the
details listed below. All the documents are related to trading industry (service
sector).
1. Quality Manual (8 Chapters and 5 Annexure):
It covers sample copy of Quality manual and clause wise details for how ISO: 9001
systems are implemented. It covers list of procedures as well as overview of organization
and covers tier1 of ISO: 9001 documents. It is having total 13 chapters covering company
profile, amendment sheet, index, clause wise details as per ISO: 9001 for implementation,
sample process flow chart, sample Quality policy and organization chart. It covers sample
copy of Quality manual and clause wise details for how ISO: 9001 systems are
implemented. It covers list of procedures as well as overview of organization and covers
tier1 of ISO: 9001 documents.
TABLE OF CONTENTS
ISO 9001 2008
CHAPTER PAGE
SUBJECT CLAUSE
NO . NO .
REFERENCE
SECTION – 1
1. Company Profile 1–2 -----
2. Table Of Contents 1–1 ------
3. Control And Distribution 1–2 ------
SECTION – 2
Quality Management System 4.0
4. General Requirements 1–2 4.1
Documentation Requirements 4.2
5. Management Responsibility 1–3 5.0
Management Commitment 5.1
Customer Focus 5.2
Quality Policy 5.3
5.4
Planning

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 D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT
(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm
Responsibility, Authority And Communication 5.5
Management Review 5.6
Chapter Page ISO 9001 2008
Subject
No. No. Clause Reference
Resource Management 6.0
Provision Of Resources 6.1
6. Human Resources 1–1 6.2
Infrastructure 6.3
Work Environment 6.4
Product Realization 7.0
Planning Of Product Realization 7.1
Customer Related Processes 7.2
7. Design And Development 1–4 7.3
Purchasing 7.4
Production And Service Provision 7.5
Control Of Monitoring And Measuring Devices 7.6
Measurement, Analysis And Improvement 8.0
General 8.1
Monitoring And Measurement 8.2
8. 1–3
Control Of Nonconforming Product 8.3
Analysis Of Data 8.4
Improvement 8.5
ANNEXURE
ANX-I List Of Quality Procedures 1–1 ==============
ANX-II Glossary Of Terms 1–1 ==============
ANX-III Process Flow Chart 1–2 ==============
ANX-IV Quality Policy 1–1 ==============
ANX-V Organization structure 1–1 ==============
2. Procedures (7 procedures):
It covers sample copy of mandatory procedures covering all the details like purpose,
scope, responsibility, how procedure is followed as well as list of exhibits, reference
documents and formats. The list of sample procedures provided is as below.
1 Procedure for management review
2 Procedure for document and data control
3 Procedure for corrective and preventive action
4 Procedure for control of quality records
5 Procedure for internal quality audit
6 Procedure for Training
7 Procedure for control of non–conforming products
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 D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT
(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm
3. Process Flow Charts for all the departments (8 process templates):
It covers guideline for processes, flow chart and process model useful for process
mapping. It covers process flow chart and activities of all the main and critical processes
as listed below with input-output matrix for manufacturing organization. It helps any
organization in process mapping as well as preparing process documents for own
organization. In Input and output matrix list of documents in input and output as well as
interlink age of documents with other departments are given.
1 Customer Service
2 Engineering
3 Trading Activity
4 Purchase
5 Training
6 Marketing
7 Quality Control
8 Management Representative’s Area

4. Blank sample formats for all the departments (31 sample formats)
It covers sample copy of blank forms required to maintain records as well as establish
control and make system in the organization. The samples given are as a guide and not
compulsory to follow and organization is free to change the same to suit own
requirements. It can be used as a template and more than 28 formats are prepared as per
list given below.

Number of sample
Department
formats
1 Engineering 03
2 Marketing 03
3 OPN 01
4 Purchase 06
5 Management representative and management Ares. 11
6 Stores 02
7 Training 05

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 D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT
(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm

5. Exhibits:
It covers exhibits of Skill Requirements, Disposal Of Non–Conforming Products, Quality Plan,
Material Specifications etc.
6. Department wise and ISO: 9001 requirement wise audit questionnaire (More
than 200 Questions)
There covers audit questions based on iso: 9001 requirements as well as for each
departments. It will be very good tool for the auditors to make audit questionnaire while
auditing and make effectiveness in auditing. Total more than 200 questions are prepared
for clause no. 4, 5, 6, 7 and 8 of iso: 9001-2008. It also covers department wise questions
like marketing, purchase, production, quality control, engineering and utility, maintenance,
top management, stores, packing & dispatch, administration & training, research and
development and M.R. areas and it can be used as a very good tool for logically auditing
during internal audit for iso: 9001.

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 D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT
(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm

Chapter-2.0 About company

Global manager group is a progressive company and promoted by a group of qualified

engineers and management graduates having rich experience of 20 years in ISO
consultancy and management areas. The company serves the global customers through
on-site and off-site modes of service delivery systems. We offer a full range of consulting
services geared towards helping all types of organizations to achieve competitiveness,
certifications and compliance to international standards and regulations. So far we had
more than 900 clients in more than 35 countries. Our ready made training and
editable document kit helps the client in making their documents easy and make
them complying to related ISO standard faster.

1. Our promoters and engineers have experience of more than 900 companies globally
for management training, ISO series consultancy. We had clients in more than 35
countries.
2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having rich
professional experience (since 1991).
3. We have 100% success rate for ISO series certification of our clients from reputed
certifying body and branded image and leading name in the market.
4. Suggest continual improvement and cost reduction measures as well as highly
informative training presentations and other products gives payback within 2 months
against our cost.
5. So far more than 50000 employees are trained by us in ISO series certification.
6. We had spent more than 60000 man-days (170 man years) in preparing ISO
documents and training slides.

Global Manager Group is committed for:

1. Personal involvement & commitment from first day
2. Optimum charges
3. Professional approach
4. Hard work and update the knowledge of team members
5. Strengthening clients by system establishment and providing best training materials in
any areas of management to make their house in proper manner
6. To establish strong internal control with the help of system and use of the latest
management techniques

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 D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT
(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm

Chapter-3.0 USER FUNCTION

3.1 Hardware and Software Requirements

A. Hardware: -

• Our document kit can be better performed with the help of P3 and above computers
with a minimum 10 GB hard disk space.

• For better visual impact of the power point documentation you may keep the setting of
colour image at high colour.

B. Software used in Documentation kit

• Documents written in word 98 and window 2000 programs. You are therefore required
to have office 2000 or above with word 98 or above and power point

3.2 Features of Documentation kit: -

• Contains all necessary documents as listed above and comply with the requirements
of ISO Standards and more than 1000 man days (9000 hours)
• Written in Plain English
• It will save much time in typing and preparation of documents alone.
• User-friendly and easy to learn.
• Developed under the guidance of experienced experts having experience of more
than 200 companies ISO implementation globally.
• Provides model of a Management system that is simple and free from excessive
paperwork

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 D102: DEMO OF ISO: 9001-2008 DOCUMENT KIT
(SERVICE SECTOR)
Complete editable document tool kit (Quality Policy, manual, procedures,
forms, audit checklist, work instruction etc.)
Buy: http://www.globalmanagergroup.com/iso9001trading.htm

Chapter-4.0 BENEFITS OF USING OUR DOCUMENT KIT

4.0 Benefits of using our Documentation kit?

1. By using these documents, you can save a lot of your precious time while preparing
the ISO documents.
2. Take care for all the section and sub sections of ISO standard and helps you in
establishing better system.
3. Document kit enables you to change the contents and print as many copies as you
need. The user can modify the documents as per their industry and create own ISO
9001 -2008 documents for their organization.
4. Ready made templates and sample documents are available which can reduce your
time in document preparation.
5. Save much time and cost in document preparation.
6. The audit questions helps in making perfect audit checklist.
7. You will get better control in your system due to our proven formats.

For purchase visit our web site:

http://www.globalmanagergroup.com/iso9001trading.htm

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