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One-Pager WTS and VDI For Windows

This document provides a quick user guide for accessing virtual desktops and applications (VDI/WTS) from SAP networks and remotely. It outlines the steps to install Citrix Receiver and access the Virtual Desktop Access Portal, then add apps to your view through search or browsing folders. It also provides various ways to get help, including online resources on Jam, the corporate portal, download center and FAQs. Special notes mention two-factor authentication using RSA may be required even when accessing from within SAP corporate networks.

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Ioana Simion
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266 views

One-Pager WTS and VDI For Windows

This document provides a quick user guide for accessing virtual desktops and applications (VDI/WTS) from SAP networks and remotely. It outlines the steps to install Citrix Receiver and access the Virtual Desktop Access Portal, then add apps to your view through search or browsing folders. It also provides various ways to get help, including online resources on Jam, the corporate portal, download center and FAQs. Special notes mention two-factor authentication using RSA may be required even when accessing from within SAP corporate networks.

Uploaded by

Ioana Simion
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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VDI / WTS - Quick User Guide for Windows

VDI and WTS provide a secured way to access SAP network and applications from anywhere at any time with many types of devices.

1 2 3 4
Citrix Receiver Install Launch Virtual Desktop Access Portal Add apps to your view Ways to get help

For SAP Windows devices  Launch IE browser, go to In case you cannot find your Online Resources:
https://access.sap.com and it desired virtual desktops or
Go to Software Corner —> assigns you to either Internal apps in the Citrix store window, Jam:
[My Software] view. or External portal based on you have two ways to add CV @ SAP Jam
whether you connect from them to your view.
If "Citrix Receiver for Windows“ inside or outside SAP Corporate Portal:
status shows "Available“ or Corporate network. Method 1 - use [+] button /go/wts (or /go/vdi)
"Required“, click [Install]. Click the [ ] button on the left
 Select [Region] from the map. Download Center:
side of the store window.
https://access.sap.com
 Choose your desired landscape from the menu, e.g. "Office and —> Downloads
Browse the application folders
Project WTS / VDI". to look up your desired app
FAQs:
and add it to your view.
 For Internal access, in case you receive the prompt for using the CV @ SAP Jam —> FAQs
account you signed on the computer, just click [Log On]. or
If [Status] column shows https://access.sap.com
“Installed“, you are all set. —> FAQs

Method 2 - use Search


For non-SAP computers  For External access, input your SAP IT Support:
You can use the Search bar at
credentials and RSA passcode. the top right corner to search
Go to https://access.sap.com —> Create ITdirect ticket
for your desired apps.
[Downloads].  Once signed on, you will see the apps
icons available to you in the Citrix
Launch the "Citrix Receiver for Receiver store window. Just click on the
Windows“ installer. Do you know…
icon to launch your desired app.
VDI and many other WTS apps
Installation Help need access request?
Tip: WTS published apps  How to request a VDI?
You may find a number of
Citrix Receiver Guide to WTS/
Windows apps, e.g. SAPGui,  Learn more about WTS
VDI for Windows Special Note Outlook, Excel, available in the
store menu. You can launch
RSA is needed for two-factor authentication by certain WTS them directly without having to
landscapes even if you access from SAP Corporate network. launch WTS desktop first.

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