08 INF 11 Attachment
08 INF 11 Attachment
08 INF 11 Attachment
Transfer (EBT)
How To Use Your Benefit
Card To Get Food Stamp
and/or Cash Benefits
2. Most food stores accept the EBT Card. Look for the Quest® sign on
the door or window of the store.
5. Follow the directions on the machine to enter your PIN. Only you
should enter your PIN.
6. Tell the cashier how much money to enter, or enter the amount
yourself.
7. Always check your receipt to make sure that the amount on the EBT
purchase is the same as the grocery receipt.
CASH PURCHASE
CASH WITHDRAWAL
• Some stores will allow you to receive cash back above the
cost of your purchase.
4
HOW TO USE YOUR BENEFIT CARD AT AN AUTOMATED
TELLER MACHINE (ATM)
Choose an ATM in a place where you feel safe.
Always follow directions on the ATM.
Put your card in the machine.
• You will have two (2) free ATM withdrawals each month at ATMs
which do not surcharge.
• Each extra ATM withdrawal will cost you a 50¢ fee even at ATMs that
do not surcharge.
• This fee will be automatically taken out of your cash benefit account.
You will not receive any other notification that this fee is being
charged.
6
CARDHOLDER ACCOUNT WEBSITE
You can now get information about your account(s) on the Internet
by going to www.ebtaccount.jpmorgan.com . Once you sign in with
your card number and PIN, you will be able to do the following:
7
EXPUNGED BENEFITS
An expunged benefit is a benefit that is removed from a cash or food
stamp account. In the cash benefit program, if you do not use your
account for a period of 90 consecutive days, any cash benefit remaining
in the account that is at least 90 days old will be expunged (removed)
from the account. You may ask your worker to reissue any expunged
cash benefit for which you are eligible.
In the food stamp benefit program, if you do not use your food stamp
account for a period of 270 consecutive days, any food stamp benefit
remaining in the account that is at least 270 days old will be expunged
(removed) from the account. Expunged food stamp benefits cannot be
reissued.
9
State of New York
David A. Paterson, Governor
New York State Office of Temporary & Disability Assistance
David A. Hansell, Commissioner
10
Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.
Alternative Proxies: