Location Process MSI Number Status Bc/Sla

Location Process MSI Number Status BC/SLA
Gurgaon SITA Order Management 100-199 Active 5279-0693

Gurgaon SITA Order Provisioning 400-499 Active 5279-0694
Gurgaon SITA Revenue Assurance Group 600-699 Active 5279-0692
Gurgaon SITA Service Management Support Unit 700-799 Active 5279-0691
Gurgaon SITA Scandinavian Airlines Services 800-899 Active 5279-0761
Gurgaon SITA Project Management Office 900-999 Active 5279-0624
Gurgaon Kantar -OEC 1200-1299 Active 5005-0506
Gurgaon Kantar-SP 1300-1399 Active 5005-0818
Gurgaon SunTrust W & IM 1400-1499 Active 5083-1206
Gurgaon Credit Suisse 1500-1599 Active 5011-0900
Gurgaon Litton – Loss Mitigation 1600-1699 Active 5512-0918
Gurgaon Mashreq - CASA Account Opening 1700-1799 Active 6360-1458
Gurgaon Mashreq - MMU Account Opening 1800-1899 Active 6360-1458
Gurgaon Mashreq - Priority Account Opening 1900-1999 Active 6360-1458
Gurgaon Mashreq - CCAM Maintenance 2000-2099 Active 6360-0916
Gurgaon Mashreq - CIBG Account opening 2100-2199 Active 6360-0916
Gurgaon Mashreq - SME Account opening 2200-2299 Active 6360-1458
Gurgaon Mashreq - CIBG/SME Maintenance 2300-2399 Active 6360-1458/5512-0921
Gurgaon Mashreq - Card Services 2400-2499 Active 6360-1459
Gurgaon Mashreq - Interchange 2500-2599 Active 5512-0922
Gurgaon Mashreq - Cards DE 2600-2699 Active 6360-1422
Gurgaon Mashreq - CPV 2700-2799 Active 6360-1457
Gurgaon Virgin Holidays 2800-2899 Active 5257-0531
Gurgaon Mashreq - Cards & Loans 2900-2999 Active 6360-1457
Gurgaon Mashreq - Maintenance & CCRD 3000-3099 Active 5517-2707
Gurgaon Mashreq - CIU 3100-3299 Active
Gurgaon Mashreq - Level 1 Inquires 3700-3799 Active 6360-1462
Gurgaon Mashreq - CPU 3800-3899 Active
Gurgaon Mashreq - Inward Remittance 4000-4099 Active 5517-1461
Gurgaon Mashreq - Outward Remittance 4200-4299 Active 5517-1461
Gurgaon Mashreq - CMU 4300-4399 Active 5517-1461
Gurgaon Training - Mortgage Services 4400-4499 Active
Gurgaon Mashreq - Investigation 4800-4899 Active 5517-1461
Gurgaon Vertical Training - Travel Services 5000-5099 Active 0602-0195
Gurgaon Work Force Management 5100-5199 Active 0104-0000
Gurgaon Mashreq - AP 5200-5299 Active 5517-2551
Gurgaon Lien Release 5300-5399 Active
Gurgaon Mashreq - HRMS 5400-5499 Active 5517-2551
Gurgaon Mashreq - FA 5500-5599 Active 5517-2551
Gurgaon M & T Title Commitment 5600-5699 Active
Gurgaon Biomet – SOS CS Rep. 5700-5799 Active 6354-0775
Gurgaon M&T - Collateral Management 5800-5899 Active 5503-0515
Gurgaon M&T – RPC 5900-5999 Active 5503-0515
Gurgaon VHR - Travel Services 6000-6099 Active 0302-0303
Gurgaon Mashreq – CIBG CC 6100-6199 Active 6360-1462
Gurgaon Mashreq – CCU 6200-6299 Active 6360-1462
Gurgaon Evaluate 6300-6399 Active 5056-0411
Gurgaon Kornferry 6400-6499 Active 5058-0430
Gurgaon Armstrong 6500-6599 Active 5028-0412
Gurgaon Site 59 6600-6699 Active 5301-0427
Gurgaon ACH 6700-6799 Active 5302-0438
Gurgaon New Loan Set Up 6900-6999 Active #N/A
Gurgaon Post Close Audit 7000-7099 Active 5503-0630
Gurgaon ARP 7100-7199 Active #N/A
Gurgaon SITA D&PM Incidents And Solutions (DIAS) 7200-7299 Active 5279-0690
Gurgaon Travelocity - Sales 7400-7499 Active 5302-0438
Gurgaon M&T Indexing 8000-8099 Active 5503-0628
Gurgaon Jefferies 8100-8199 Active 5061-0511
Gurgaon WCT 8300-8399 Active 5304-0532
Gurgaon Alcoa 8400-8499 Active 5060-0451
Gurgaon FHN -OCR 8500-8599 Active 5508-0559
Gurgaon FHN Housing Data Audit 8600-8699 Active 5508-0559
Gurgaon FHN -MERS Dept. 8700-8799 Active 5508-0559
Gurgaon FHN -Government Insuring 8900-8999 Active 5508-0559
Gurgaon FHN Customer Service Research and Resolution 9000-9199 Active 5508-0559
Gurgaon DPS-Deposit services 9700-9799 Active 5508-0559
Gurgaon DPS-Card services 9900-9999 Active 5508-0559
Gurgaon Business Monitor International 10200-10299 Active 5074-0823
Gurgaon Denali Intelligence 10300-10399 Active 5072-0794
Gurgaon Gartner 10500-10599 Active 5064-0536
Gurgaon FHN -PMI/MIP 10700-10799 Active 5508-0559
Gurgaon Dunnhumby 11100-11199 Active 5127-0533
Gurgaon Ameriprise - Annuity Conservation 11300-11399 Active 6351
Gurgaon Ameriprise - Bank Authorization 11400-11499 Active 6351
Gurgaon Ameriprise - Case Management 11600-11699 Active 6351
Gurgaon Ameriprise - Non ACATS 11700-11799 Active 6351
Gurgaon Ameriprise - Payments New Business 11800-11899 Active 6351
Gurgaon Last minute.com- Travel 12100-12199 Active 5306-0618
Gurgaon AVON – WFM 12200-12299 Active 0403-0541
Gurgaon Financial 12700-12799 Active
Gurgaon M & T Bank – Adjustment 12900-12999 Active
Gurgaon Babson Research 13000-13099 Active 5065-0626
Gurgaon Babson Vector 13100-13199 Active 5065-0626
Gurgaon AVON – Training 13500-13599 Active 5520-0541
Gurgaon Biomet / EBI - Patient Services Representative 13700-13799 Active 6354-0775
Gurgaon Dimensions North America 13800-13899 Active
Gurgaon AVON DSM Order Entry 14100-14199 Active 5510-0541
Gurgaon MSKCC 14200-14299 Active 6361-0827
Gurgaon Litton Investor Reporting 14300-14399 Active 5512-0920
Gurgaon Litton – Data Capture 14400- 14499 Active 5512-0921
Gurgaon Biomet – ESTIM Filed Services 14500-14599 Active 6354-0775
Gurgaon Biomet – ESTIM Medicare 14600-14699 Active 6354-0775
Gurgaon Biomet – ESTIM Collections 14700-14799 Active 6354-0775
Gurgaon Biomet – SOS Order Entry 14800-14899 Active 6354-0775
Gurgaon Biomet – SOS Billing 14900-14999 Active 6354-0775
Gurgaon Biomet – SOS Bracing 15000-15099 Active 6354-0775
Gurgaon Biomet – SOS Phone Centre 15100-15199 Active 6354-0775
Gurgaon BFSI – Training 15200-15299 Active 0602-0422
GSK BT 200-299
GSK MARS 300-399
Vertical Sub Vertical Horizontal
Travel Travel Others Industry Specific BPO
Consulting & Professional Services Consulting & Professional Services Research & Analytics
Banking & Financial Services Banking & Financial Services Research & Analytics
Banking & Financial Services Banking & Financial Services F&A
Banking & Financial Services Financial Services Industry Specific BPO
Travel Airlines Contact Center


HealthCare HealthCare Industry Specific BPO
VSS-Travel-Hum Res VSS-Travel-Hum Res Industry Specific BPO
Manufacturing Manufacturing Research & Analytics
Travel Travel Operators Contact Center
Banking & Financial Services Banking & Financial Services Industry Specific BPO
Banking & Financial Services Investment Services Research & Analytics
Manufacturing Manufacturing Research & Analytics
Banking & Financial Services HealthCare Industry Specific BPO
Retail & CPG Retail Contact Center
#N/A #N/A #N/A
Location Process MSI Number Status BC/SLA Vertical Sub Vertica
Gurgaon SPARE 7300-7399
Gurgaon GSK BT 200-399 Assigned by Swapnil
Horizontal
Location Vertical Sub Vertical Process
Gurgaon Travel Travel Operations SITA Order Management
Gurgaon Research & AnalyBusiness Research & AnalyticalGSK
Gurgaon Travel Travel Operations SITA Order Provisioning
Gurgaon Research & AnalyBusiness Research & AnalyticalKantar- Millward Browm
Gurgaon Travel Travel Operations SITA Revenue Assurance Group
Gurgaon Travel Travel Operations SITA Service Management Support Unit
Gurgaon Travel Travel Operations SITA Scandinavian Airlines Services
Gurgaon Travel Travel Operations SITA Project Management Office
Gurgaon Research & AnalyResearch & Analytics Internal Compliance Team
Gurgaon Research & AnalyMarket Research Kantar-DP RI
Gurgaon Research & AnalyMarket Research Kantar -OEC
Gurgaon Research & AnalyMarket Research Kantar-SP
Gurgaon Research & AnalyResearch & Analytics SunTrust W & IM
Gurgaon F&A F&A Credit Suisse
Gurgaon BFSI BFS Litton – Loss Mitigation
Gurgaon BFSI BFS Mashreq - CASA Account Opening
Gurgaon BFSI BFS Mashreq - MMU Account Opening
Gurgaon BFSI BFS Mashreq - Priority Account Opening
Gurgaon BFSI BFS Mashreq - CCAM Maintenance
Gurgaon BFSI BFS Mashreq - CIBG Account opening
Gurgaon BFSI BFS Mashreq - SME Account opening
Gurgaon BFSI BFS Mashreq - CIBG/SME Maintenance
Gurgaon BFSI BFS Mashreq - Card Services
Gurgaon BFSI BFS Mashreq - Interchange
Gurgaon BFSI BFS Mashreq - Cards DE
Gurgaon BFSI BFS Mashreq - CPV
Gurgaon Travel Services Travel Services - Gurgaon Virgin Holidays
Gurgaon BFSI BFS Mashreq - Cards & Loans
Gurgaon BFSI BFS Mashreq - Maintenance & CCRD
Gurgaon BFSI BFS Mashreq - CIU
Gurgaon BFSI Mortgage Services WNS Mortgage Services - Central Numbers
Gurgaon BFSI Financial Services ACS
Gurgaon Travel Services Travel Services - Gurgaon Travelocity – American Express
Gurgaon BFSI BFS Mashreq - Level 1 Inquires
Gurgaon BFSI BFS Mashreq - CPU
Gurgaon BFSI BFS Mashreq - Inward Remittance
Gurgaon BFSI Mortgage Services Customer Service
Gurgaon BFSI BFS Mashreq - Outward Remittance
Gurgaon BFSI BFS Mashreq - CMU
Gurgaon BFSI Mortgage Services Training - Mortgage Services
Gurgaon BFSI Mortgage Services VHR- Mortgage Services
Gurgaon BFSI Mortgage Services BPO - OES (Transition)
Gurgaon BFSI BFS Mashreq - Investigation
Gurgaon Travel Services Travel Services - Gurgaon Vertical Training - Travel Services
Gurgaon Travel Services Travel Services - Gurgaon Work Force Management
Gurgaon BFSI BFS Mashreq - AP
Gurgaon BFSI Mortgage Services Lien Release
Gurgaon BFSI BFS Mashreq - HRMS
Gurgaon BFSI BFS Mashreq - FA
Gurgaon BFSI BFS M & T Title Commitment
Gurgaon Health Care Healthcare Biomet – SOS CS Rep.
Gurgaon BFSI BFS M&T - Collateral Management
Gurgaon BFSI BFS M&T – RPC
Gurgaon Travel Services Travel Services - Gurgaon VHR - Travel Services
Gurgaon BFSI BFS Mashreq – CIBG CC
Gurgaon BFSI BFS Mashreq – CCU
Gurgaon Research & AnalyFinancial Research Services Evaluate
Gurgaon Research & AnalyMarket Research Kornferry
Gurgaon Research & AnalyResearch & Analytics Armstrong
Gurgaon Travel Services Travel Services - Gurgaon Site 59
Gurgaon Travel Services Travel Services - Gurgaon ACH
Gurgaon BFSI BFS Mashreq – BCSU
Gurgaon BFSI Mortgage Services New Loan Set Up
Gurgaon BFSI Mortgage Services Post Close Audit
Gurgaon BFSI Mortgage Services ARP
Gurgaon Travel Travel Operations SITA D&PM Incidents And Solutions (DIAS)
Gurgaon SPARE
Gurgaon Travel Services Travel Services - Gurgaon Travelocity - Sales
Gurgaon BFSI BFS Litton - MRI
Gurgaon SPARE
Gurgaon Travel Services Travel Services - Gurgaon First Choice
Gurgaon BFSI Avon Avon- Customer Service
Gurgaon SPARE
Gurgaon BFSI Mortgage Services M&T Indexing
Gurgaon Research & AnalyResearch & Analytics Jefferies
Gurgaon Research & AnalyResearch & Analytics GSK
Gurgaon Travel Services Travel Services - Gurgaon WCT
Gurgaon Research & AnalyResearch & Analytics Alcoa
Gurgaon BFSI Mortgage Services FHN -OCR
Gurgaon BFSI Mortgage Services FHN Housing Data Audit
Gurgaon BFSI Mortgage Services FHN -MERS Dept.
Gurgaon SPARE
Gurgaon BFSI Mortgage Services FHN -Government Insuring
Gurgaon BFSI Mortgage Services FHN Customer Service Research and Resolution
Gurgaon SPARE
Gurgaon SPARE
Gurgaon SPARE
Gurgaon SPARE
Gurgaon SPARE
Gurgaon BFSI Mortgage Services DPS-Deposit services
Gurgaon SPARE
Gurgaon BFSI Mortgage Services DPS-Card services
Gurgaon SPARE
Gurgaon SPARE
Gurgaon Research & AnalyResearch & Analytics Business Monitor International
Gurgaon Research & AnalyResearch & Analytics Denali Intelligence
Gurgaon SPARE
Gurgaon BFSI Mortgage Services Financial Freedom Accounting( Indymac)
Gurgaon SPARE
Gurgaon Research & AnalyResearch & Analytics Gartner
Gurgaon SPARE
Gurgaon BFSI Mortgage Services FHN -PMI/MIP
Gurgaon SPARE
Gurgaon SPARE
Gurgaon BFSI Mortgage Services Litton – Insurance
Gurgaon Research & AnalyResearch & Analytics Dunnhumby
Gurgaon SPARE
Gurgaon BFSI Ameriprise Ameriprise - Annuity Conservation
Gurgaon BFSI Ameriprise Ameriprise - Bank Authorization
Gurgaon SPARE
Gurgaon BFSI Ameriprise Ameriprise - Case Management
Gurgaon BFSI Ameriprise Ameriprise - Non ACATS
Gurgaon BFSI Ameriprise Ameriprise - Payments New Business
Gurgaon SPARE
Gurgaon SPARE
Gurgaon Travel Travel Services - Gurgaon Last minute.com- Travel
Gurgaon BFSI AVON AVON – WFM
Gurgaon SPARE
Gurgaon SPARE
Gurgaon SPARE
Gurgaon SPARE
Gurgaon BFSI Ameriprise Financial
Gurgaon SPARE
Gurgaon BFSI Mortgage Services M & T Bank – Adjustment
Gurgaon Research & AnalyFinancial Research Services Babson Research
Gurgaon Research & AnalyFinancial Research Services Babson Vector
Gurgaon BFSI Financial Services Litton Tax
Gurgaon Research & AnalyKnowledge Services International – GSK
Gurgaon SPARE
Gurgaon Travel Services Travel Services – AVON AVON – Training
Gurgaon SPARE
Gurgaon BFSI Insurance Biomet / EBI - Patient Services Representative
Gurgaon Research & AnalyMarket Research Dimensions North America
Gurgaon SPARE
Gurgaon Research & AnalyResearch & Analytics GSK – L & D
Gurgaon Travel Services Travel Services- AVON AVON DSM Order Entry
Gurgaon BFSI Insurance MSKCC
Gurgaon BFSI BFS Litton Investor Reporting
Gurgaon BFSI BFS Litton – Data Capture
Gurgaon BFSI Insurance Biomet – ESTIM Filed Services
Gurgaon BFSI Insurance Biomet – ESTIM Medicare
Gurgaon BFSI Insurance Biomet – ESTIM Collections
Gurgaon BFSI Insurance Biomet – SOS Order Entry
Gurgaon BFSI Insurance Biomet – SOS Billing
Gurgaon BFSI Insurance Biomet – SOS Bracing
Gurgaon BFSI Insurance Biomet – SOS Phone Centre
Gurgaon BFSI BFSI BFSI – Training
Gurgaon Research & AnalyPharma Research GSK Market Access (Pricing)
Gurgaon Research & AnalyPharma Research GSK Market Research
Gurgaon Research & AnalyPharma Research GSK Therapy Area
Gurgaon Research & AnalyPharma Research GSK Commercial Excellence (SFE)
Gurgaon Research & AnalyPharma Research GSK UK
Gurgaon Research & AnalyPharma Research GSK Spain
Gurgaon Research & AnalyPharma Research GSK Italy
Gurgaon Research & AnalyPharma Research GSK Germany
Gurgaon Research & AnalyPharma Research GSK ROE
Gurgaon Research & AnalyPharma Research GSK APJEM
Gurgaon BFSI BFS Mashreq Bank – Credit Card Data Entry
Gurgaon Research & AnalyResearch & Analytics EMC
MSI Number Status BC/SLA Vertical
100-199 Active 5279-0693Travel
200-399 Release Req Rec 5052-0395HealthCare
500-599 Inactive 5005-0506Consulting & Professional Services
1000-1099
1100-1199 Inactive 5006-2757Consulting & Professional Services
1200-1299 Active 5005-0506Consulting & Professional Services
1400-1499 Active 5083-1206Banking & Financial Services
2800-2899 Active 5257-0531Travel
3100-3299 Active #N/A Banking & Financial Services
3300-3399 Inactive #N/A
3500-3599 #N/A Banking & Financial Services
3600-3699 Inactive 5305-0583Travel
4100-4199 #N/A
4400-4499 Active #N/A
4600-4699 #N/A
4700-4799 #N/A
5000-5099 Active 0602-0195Travel
5100-5199 Active 0104-0000Travel
5300-5399 Active #N/A
5700-5799 Active 6354-0775HealthCare
6000-6099 Active 0302-0303VSS-Travel-Hum Res
6500-6599 Active 5028-0412Manufacturing
6600-6699 Active 5301-0427Travel
6700-6799 Active 5302-0438Travel
6800-6899 Inactive 6360-1458Banking & Financial Services
7200-7299 Active 5279-0690Travel
7300-7399
7400-7499 Active 5302-0438Travel
7500-7599 5512-0596Banking & Financial Services
7600-7699
7700-7799 Inactive 5251-0333Travel
7800-7899 #N/A Retail & CPG
7900-7999
8200-8299 Release Req Rec 5052-0395HealthCare
8300-8399 Active 5304-0532Travel
8400-8499 Active 5060-0451Manufacturing
8800-8899
9200-9299
9300-9399
9400-9499
9500-9599
9600-9699
9800-9899
10000-10099
10100-10199
10100-10199
10400-10499
10600-10699
10800-10899
10900-10999
11200-11299
11300-11399 Active 6351 Banking & Financial Services
11500-11599
11900-11999
12000-12099
12100-12199 Active 5306-0618Travel
12200-12299 Active 0403-0541Retail & CPG
12300-12399
12400-12499
12500-12599
12600-12699
12700-12799 Active Banking & Financial Services
12800-12899
13200-13299 Inactive #N/A Banking & Financial Services
13300-13399 Release Req Rec
13400-13499
13600-13699
13800-13899 Active #N/A
13900-13999
14400- 14499 Active 5512-0921Banking & Financial Services
15600-15699
15700-15799
15800-15899
15900-15999
16000-16099
16100-16199
16200-16299
16300-16399 Inactive #N/A Banking & Financial Services
16400-16499 5128-0572Banking & Financial Services
Sub Vertical Horizontal
Travel Others Industry Specific BPO
HealthCare Research & Analytics
Consulting & Professional Services Research & Analytics

Banking & Financial Services Research & Analytics
Banking & Financial Services F&A
Financial Services Industry Specific BPO
Airlines Contact Center

Travel Operators Contact Center



HealthCare Industry Specific BPO
VSS-Travel-Hum Res Industry Specific BPO
Manufacturing Research & Analytics

Travel Operators Industry Specific BPO

Retail Contact Center
Banking & Financial Services Industry Specific BPO

Investment Services Research & Analytics
HealthCare Research & Analytics
Manufacturing Research & Analytics







#N/A #N/A

Banking & Financial Services Research & Analytics
MSI Series - GSK
Horizont Process Name available in MSI

MSI No.
al Series*
Research &GSK 200-399

Research &GSK 8200-8299
Research &International – GSK 13300-13399
Research &GSK – L & D 14000-14099
Research &GSK Market Access (Pricing) 15300-15399

Research &GSK Market Research 15400-15499
Research &GSK Therapy Area 15500-15599
Research &GSK Commercial Excellence (SFE) 15600-15699
Research &GSK UK 15700-15799
Research &GSK Spain 15800-15899
Research &GSK Italy 15900-15999
Research &GSK Germany 16000-16099
Research &GSK ROE 16100-16199
Research &GSK APJEM 16200-16299
Horizont New Process Name - MSI to be

al created
Research &GSK BT
Research &GSK Pharma C&SI
Research &GSK GKC (GMF)
Research &GSK CHRD C&SI
Research &GSK Admin
Research &GSK MARS
Note*
1. In case any sub process from above series is no longer with us please mentioned the same in coloum D.
2. In case any process is missing from above list, please update the same in above table.
New
Any changes in Process / Process name (Yes / No)* Name of
Process
Why 2 different MSI No. for GSK?
Does no exist, can remove

No
No
No
No
No
Can we make all these sub-processes to one as the deliverables are similar and
BI Europe
these sub-processes are falling under one Process Owner?
Yes GSK BI EMAP/J
ith us please mentioned the same in coloum D.

date the same in above table.
Remark From Quality Team
Can be realeased
Can be realeased
Can be realeased
Can be realeased
Can be realeased
Can be realeased
Can be realeased
Can be realeased
200 number Series is Required
GSK BI EMAP/J
ACH 5303-0505
Alcoa 5060-0451
Ameriprise 6351-0685
Apps & DBA Support 0402-0897
APW Project 0406-9500
Armstrong Analytics 5028-0412
Armstrong Diamond 5028-0833
AVON ACS - Gurgaon 5507-0541
AVON CS - Gurgaon 5509-0541
AVON DSM - Gurgaon 5510-0541
AVON Infoline - GUR 5514-0541
Avon US CS - Email GGN 5088-0541
Babson Capital Management 5065-0593
Babson Research 5065-0626
BFSI - Vertical HR 0302-0523
BFSI HO - OPS 0117-0000
BIOMET 6354-0775
BMI 5074-0823
Business Finance-Bus. Support 0203-0032
Business Finance-Bus.Contracts 0203-0034
Business Finance-Revenue 0201-1219
BWIA 5277-0513
Carlson Analytics 5017-1444
CBD Shared Services 0704-0000
Comergence 5081-0860
Corporate Communication 0701-0000
Corporate HR 0301-0598
Credit Suisse - F&A 6362-0900
Denali Intelligence 5072-0794
Direct Energy 3403-0657
Dunhumby - SEZ 6353-0739
Dunnhumby 5127-0533
EBI LLC 5130-0817
EMA- Support 0419-1480
Evaluate Plc 5056-0411
Facilities - Gurgaon 0551-0609
FP&A 0201-1223
FR Projects 5073-0753
FS - SG&A. 0113-0000
Gartner 5064-0536
General Ledger 0201-1224
Global PMO 0208-0882
Global Transformation Practice 0208-0902
GMAC 5027-0290
GMAC_COGNOS_WTS 5027-1441
GSK 5052-0283
GSK Administrative Services 5052-0547
GSK C&SI 5052-0883
GSK CHBI 5052-0901
GSK CHRD 5052-0855
GSK Consumer 5052-2465
GSK -IKC 5052-0700
GSK MR 5052-0942
GSK Procurement 5052-0396
GSK Travel MIS 5052-0594
GSK VAC_WEB 5052-0967
GSK Vaccines 5052-0913
Hewitt Associates LLC. 5087-1492
HR Managed Services 0303-0000
Hunting-APAC-Sales-BFS 0755-0422
Indirect Tax 0201-0723
Information Security 0251-0768
Jefferies 5061-0511
Kantar Retail 5006-2757
Kornferry 5058-0430
Last Minute 5306-0618
Learning Academy 0601-0000
Litton Loan Servicing LP 5512-0596
M&T 5503-0515
Mashreq Bank 6360-0916
Mashreq Bank - Card Operations 6360-1459
Mashreq Bank - CCAM 6360-1458
Mashreq Bank - CR OPR Retail 6360-1457
Mashreq Bank - CSU 6360-1462
Mashreq Bank - Infinity 5517-0916
Mashreq Bank CCRD 5517-2707
Mashreq Bank Infinity - CPC 5517-1461
Mashreq Bank Risk Analyst 5089-2713
MB Infinity 5517-2551
Metlife Home Loans 5508-0559
Millward Brown DP 5005-0579
Millward Brown Support 5005-0818
Milward Brown - OEC 5005-0506
Mineral Technologies 5019-2455
MSKCC - Chart Abstraction 6361-0827
Pret A Manger USA 5018-1477
Procurement 0226-0000
Projects 0552-0000
Public Relations 0703-0801
Quality 0501-0000
R&A - Human Resource 0302-0028
R&A - Quality 0502-0028
R&A - Sales Support 0752-1442
R&A - Vertical Transition 0652-0028
Reed Business Information Ltd 5086-1490
Sigma Capital 5070-0750
SITA Boss 5279-0690
SITA Order Management 5279-0693
SITA Order Provisioning 5279-0694
SITA RAG 5279-0692
SITA SAS 5279-0761
SITA SDI 5279-0624
SITA Service Management 5279-0691
Site59.com 5301-0427
Solutions Group 0210-1156
SRS Investment 5073-0903
Suntrust 5083-1206
Suntrust Bank 5083-1571
Systems Support Group 0402-0589
Talent Acquisition Group 0326-0609
Talent Enhancement Group 0604-0000
Technology Front End Services 0402-0585
Technology Prog Mgt & Solution 0401-0792
Technology Service Delivery 0402-0895
Technology Service Desk 0402-0896
Telecoms & Networks 0402-0586
Travel HO 0108-0303
Travel HO Vertical HR 0302-0303
Travel Operations - Quality 0502-0032
Travelocity - Air Sales 5302-0438
Travelocity - Amex 5305-0583
TVC - Agent Assist GGN 5008-2603
TVC - Click to Call 5261-1474
TVC-Process Improvement 0903-0195
TVC-Quality 0502-0195
TVC-Training 0602-0195
TVC-Training ACH (M) 0958-0000
TVC-WFM & MIS 0104-0000
TVL -Transition Queues Supp 0911-1419
VAA Holidays 5257-0531
Vert Training - Financial Serv 0602-0422
Vertical Human Resources 0302-0541
Vertical IT / WFM 0403-0541
Vertical Quality 0502-0541
Vertical Support 0108-0028
Vertical Training 0602-0541
Vertical Transition - BFSI HO 0652-0523
WCT 5304-0532
WN55122815 5512-2815
WTS - Systems Integration 0408-0000
WTS - Workflow 0406-0000

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Location Process MSI Number Status Bc/Sla

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Location Process MSI Number Status BC/SLA

Gurgaon SITA Order Management 100-199 Active 5279-0693

Banking & Financial Services Financial Services Industry Specific BPO

Banking & Financial Services Financial Services Industry Specific BPO

Consulting & Professional Services Research & Analytics

Financial Services Industry Specific BPO

Financial Services Industry Specific BPO

Financial Services Industry Specific BPO

Financial Services Industry Specific BPO

Travel Operators Contact Center

Travel Operators Industry Specific BPO

Banking & Financial Services Industry Specific BPO

HealthCare Industry Specific BPO

HealthCare Industry Specific BPO

Consulting & Professional Services Research & Analytics

Consulting & Professional Services Research & Analytics

HealthCare Industry Specific BPO

Consulting & Professional Services Research & Analytics

Banking & Financial Services Industry Specific BPO

Banking & Financial Services Industry Specific BPO

Travel Operators Contact Center

Banking & Financial Services Industry Specific BPO

Financial Services Industry Specific BPO

Retail Contact Center

HealthCare Industry Specific BPO

Financial Services Industry Specific BPO

Horizont Process Name available in MSI

Research &GSK 200-399

Research &GSK Market Access (Pricing) 15300-15399

Horizont New Process Name - MSI to be

Why 2 different MSI No. for GSK?

Does no exist, can remove

Yes GSK BI EMAP/J

ith us please mentioned the same in coloum D.

200 number Series is Required

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