PDF

ZAMBIA’S
INVESTOR
GUIDE
April 2012 Edition
Zambia Development Agency

Table of Contents
CHAPTER ONE – ZAMBIA PROFILE ......................................................................................................................................................... 3
1.1. FACTS ABOUT ZAMBIA ........................................................................................................................................................................... 3
1.2. ECONOMIC REVIEW ............................................................................................................................................................................... 4
1.3. SECTOR PROFILES ................................................................................................................................................................................. 5
CHAPTER TWO – INVESTMENT CLIMATE ................................................................................................................................................ 7
2.1. OVERVIEW OF ZAMBIA’S INVESTMENT CLIMATE ............................................................................................................................... 7
2.2. INVESTMENT INCENTIVES ..................................................................................................................................................................... 7
2.3. TAX INCENTIVES ................................................................................................................................................................................... 10
2.4. NON FISCAL INCENTIVES .................................................................................................................................................................... 11
2.5. FACILITATION SERVICES ..................................................................................................................................................................... 11
2.6. LEGAL FRAMEWORK FOR INVESTMENT PROTECTION ................................................................................................................... 11
CHAPTER THREE – DOING BUSINESS IN ZAMBIA ................................................................................................................................. 12
3.1. REGISTRATION, LICENCES AND PERMITS ........................................................................................................................................ 12
3.2. TAXATION .............................................................................................................................................................................................. 16
3.3. IMPORT AND EXPORT CONSIDERATIONS ......................................................................................................................................... 17
3.3. LABOUR CONSIDERATIONS ................................................................................................................................................................ 19
3.4. LAND CONSIDERATIONS ..................................................................................................................................................................... 21
CHAPTER FOUR – LIVING IN ZAMBIA .................................................................................................................................................... 24
4.1. FIRST VISIT CONSIDERATIONS ........................................................................................................................................................... 24
4.2. BANKING ................................................................................................................................................................................................ 24
4.3. HOUSING ................................................................................................................................................................................................ 24
4.4. HEALTH .................................................................................................................................................................................................. 25
4.5. EDUCATION ........................................................................................................................................................................................... 25
4.6. CLOTHING .............................................................................................................................................................................................. 25
4.7. SHOPPING ............................................................................................................................................................................................. 25
4.8. LEISURE ACTIVITIES ............................................................................................................................................................................ 26
4.9. TRAVEL AND ACCOMMODATION ........................................................................................................................................................ 26
4.10. BUSINESS HOURS ................................................................................................................................................................................ 26
4.11. GENERAL ............................................................................................................................................................................................... 26
APPENDIX 1 – REQUIREMENTS FOR OBTAINING AN INVESTMENT LICENCE ............................................................................................. 27
APPENDIX 2 – PROCEDURES AND REQUIREMENTS FOR OBTAINING AN MFEZ LICENCE / PERMIT ....................................................... 28
APPENDIX 3 – BANKS IN ZAMBIA ....................................................................................................................................................................... 29
APPENDIX 4 – ZAMBIAN EMBASSIES AND MISSIONS ABROAD ......................................................................................................... 30
APPENDIX 5 – FOREIGN EMBASSIES AND MISSIONS IN ZAMBIA ...................................................................................................... 32
APPENDIX 6 – KEY GOVERNMENT AGENCIES AND BUSINESS ASSOCIATIONS ................................................................................ 34
[Zambia’s Investor Guide Handbook, April 2012] Page 2

CHAPTER ONE – ZAMBIA PROFILE
1.1. FACTS ABOUT ZAMBIA
Location: Located in the Southern African Sub-region, Zambia is a landlocked country bordered by the
Democratic Republic of Congo, Tanzania, Angola, Namibia, Malawi, Mozambique, Zimbabwe
and Botswana.
Coordinates: The mean altitude rises about 1200 meters above sea level and the country is situated between
latitude 8 and 18 degrees East and longitude 22 and 34 degrees South.
Capital City: Lusaka
Land Surface: 752,614 Km2
Climate: Zambia’s geographical position and high altitude provides the country with sub-tropical
vegetation and climatic conditions.
Population: 13.0 million, 39% living in urban areas. The annual population growth rate is 2.8%, with a
population density of 17.3 persons per square kilometer.
Independence: 24 October 1964 (from the United Kingdom)
Political and Legal System: A multi-party democratic system of government with a distinct separation of powers between the
legislative (parliament), executive (cabinet) and judiciary (courts of law) organs of Government
govern Zambia.
Both the president (who must belong to a registered political party) and members of parliament
are elected by the people and the president appoints, from within elected and nominated
members of parliament, the cabinet ministers.
The parliament, headed by the Speaker of the National Assembly, comprises 150 elected
members and up to 8 members nominated by the president. The Supreme Court is the highest
court of appeal and is headed by the Chief Justice.
Adult Literacy Rate: 82 percent
Spoken Languages: English (official language), other main local languages are Bemba, Lozi, Nyanja and Tonga.
There are about 70 other indigenous languages and dialects throughout Zambia
Religion: Christianity comprises the largest faith group. Minority faith groups are Muslims and Hindus. The
republican constitution recognises Zambia as a Christian Nation
Natural Resources: Copper, cobalt, coal, emeralds, gold, water, wildlife, forestry and hydropower
Time Zone: The time Zone in Zambia is Greenwich Mean Time (GMT) +2 hours
Business Hours: Business hours for government and private sector offices are from 08:00 – 13:00 hours and
14:00-17:00 hours between Monday and Friday.

1.2. ECONOMIC REVIEW Key Economic Information
Zambia’s economic performance in recent years has been positive Exchange Rates: US Dollar: 5,200
with real Gross Domestic Product (GDP) growth rising to 6.8 percent (as at April 2011) British Pound: 8,400
in 2011 from 5.3 percent in 2005. This marked the sixth year in a row Euro Dollar: 6,800
in which the economy grew above 5 percent. South African Rand: 680
Zambia continued to recorded strong growth in 2011 mainly due to Inflation: 7.2 percent (end of 2011)
increased output in mining and quarrying, construction and agriculture.
The economy continued to grow in 2011 mainly due to rising copper Real GDP Growth: 6.8 percent (2011)
output and prices, and the good performance of other sectors such as
agriculture (following the bumper harvest recorded in the 2010/11 GDP at current prices: US$ 19.6 billion (2011)
agricultural season), construction and tourism.
GDP per capital: US$ 1,463 (2011)
The Government’s macroeconomic objectives in 2011 were to
continue with the diversification programme, while increasing Human Development Rank: 164 out of 182 countries
productive employment and maintaining a stable macroeconomic
environment through attaining real GDP growth of above 6 percent; Trade Blocks:
reducing end-year inflation to 7 percent; and maintaining international The Southern African Development Conference (SADC) with a
reserves of at least 4 months of import cover. population of 527 million and GDP of US$ 624 billion per annum
To this end, the overall inflation rate target for 2011 was at 7 percent. The Common Market for Eastern and Southern Africa (COMESA)
The annual end of year inflation rate in December 2011 stood at 7.2 with a population of 406 million and GDP of 448 billion per annum
percent, lower than the 7.9 percent recorded at end-December 2010.
The reduction in the rate was mostly as a result of declines in the prices of some food items, as well as non-food items such as communication,
education services and medical care.
The Government put in place measures to diversify the economy from the traditional (copper and cobalt production) to non-traditional production
and exports (products and exports other than copper and cobalt). The non-traditional products began to exhibit a positive and favorable
performance in value terms in the country’s balance of payments. The export of these products more than trebled, their value increasing from US$
210 million in 2000 to US$ 1,245 million in December 2011.
Zambia‘s trends in economic performance is illustrated in the tables and figures below. Figure 1.2.b shows Zambia’s GDP growth in the last 10
years in comparison with the average growth rate of the entire African region, COMESA and SADC.
Table: 1.1 Selected Macroeconomic Performance Indicators, 2005-2010

2005 2006 2007 2008 2009 2010 2011
Real GDP growth (end-year %) 5.3 6.2 6.2 5.7 6.4 7.6 6.8
GDP per capita (end-year US $) 650 908 949 1,170 1,050 1,200 1,463
Annual Inflation end-period (%) 15.9 8.2 8.9 16.6 9.9 7.9 7.2
Figure: 1.1.a Trends in Zambia’s Per Capita GDP Figure: 1.1.b. Zambia’s GDP growth in comparison to
Africa, COMESA and SADC

Figure: 1.2.a Trends in Zambia’s Inflation Rates
Government's fiscal policy is focused on achieving a domestic budget surplus, through the continued adherence to a cash budget, improved
revenue collection and strict control of expenditures. Other fiscal policy objectives are focused at reducing public debt so as to increase
liquidity available to the private sector for investment and increasing social sector expenditures in order to alleviate poverty.
1.3. SECTOR PROFILES
The economic profile of Zambia comprises various sectors as follows;
Mining:
Zambia is the world’s fourth largest producer of copper and holds six percent of the world’s known reserves thereof. Copper and
cobalt, as the country's traditional exports account for well over 70 percent of export earnings. These include gold and gemstones
(e.g emeralds, aquamarine, topaz, opal, agate and amethysts). Zambia produces over 20% of the world’s emeralds.
Agriculture:
Although the agricultural sector employs more than half of the total labour force, only 15 percent of the arable land is under
cultivation. It is because of this potential that the government encourages investment in commercial farming and has established
farm blocks to facilitate investments in agriculture.
Manufacturing:
The main manufacturing activities in Zambia are the Food, Beverages and Tobacco sub-sector. However the growth potential in
other industries as well is vast. Support measures designed to aid manufacturing enterprises in non-traditional sectors are being
implemented.
Tourism:
The tourism industry has grown over the recent past years, with the establishment of hotels in the major tourist town of Livingstone
and the city of Lusaka. The vast potential in the tourism sector in Zambia, with its natural beauty (including the Victoria Falls, which
is one of the most renowned beautiful transcendental Seven Natural Wonders of the World) and the wealth of wildlife have yet to
be fully exploited. Zambia has 19 national parks and 34 game management areas with a total of 65,000 km 2 set aside for wildlife
conservation.
Infrastructure:
Rail network remains the dominant mode of transportation (83.4%) for goods on the local and international routes. Major rail line
links Zambia with Tanzania, is jointly owned by the Zambian and Tanzanian governments and is run by Tanzania-Zambia Railway
Authority (TAZARA). The Chipata-Mchinji Railway is under construction and will link Zambia with Malawi and Mozambique.
Furthermore there are more than 130 airfields, one third of which are Government-owned while the rest are privately owned. The
Lusaka and Livingstone International Airports are Zambia’s main airports connecting the country with the region and the rest of the
world. The smaller airports include Ndola, on the Copperbelt province and Mfuwe, in the Luangwa National Park.

Energy:
With its vast water resources and coal reserves, Zambia offers abundant investment opportunities for hydroelectric power
generation, supply and distribution. The country has well over 1,890 MW of hydroelectric generating capacity. Proven coal
reserves exceed 30 million tonnes and satisfy 9% of energy demand. Hydro-electricity is mainly supplied and distributed by the
Zambia Electricity Supply Corporation (ZESCO).
Telecommunications:
Zambia has access to the west coast Sat-3 cable to Europe via a fibre link with Namibia, which in turn links with the South African
fibre network, reaching Cape Town. Currently three companies, the Zambia Electricity Supply Corporation (ZESCO), the
Copperbelt Energy Corporation (CEC) and the Zambia Telecommunications Company (ZAMTEL) are licensed to operate optic
fibre networks, and there are mobile telephone services namely Airtel Zambia, MTN and Cell-Z (a mobile segment of ZAMTEL).
Health:
Government and private hospitals and clinics provide health care. The private hospitals have earned a reputation as providers of
good quality health care. Major surgery cases are usually referred to the Republic of South Africa. Investment opportunities for
establishing specialized hospitals to treat such referral cases are, therefore, unexploited. Flying doctor services cover remote
areas and provide immediate care and transport for urgent cases.
Education:
There currently only 3 public universities, namely the University of Zambia, the Copperbelt University and the Mulungushi
University, and 4 private universities namely; Cavendish University, the Zambia Open University, the University of Lusaka, the
Catholic University and the Northrise University. There also over 40 technical colleges, thus the massive investment opportunities
for provision of university level and other tertiary education.

CHAPTER TWO – INVESTMENT CLIMATE
2.1. OVERVIEW OF ZAMBIA’S INVESTMENT CLIMATE
Zambia is a multi-party democracy and provides a market-oriented liberalized economic environment in a strife-free, multicultural society.
The Zambian Government welcomes investors across sectors and the laws relating to investment have provided for incentives aimed
specifically at increased levels of investment and international trade, as well as increased domestic economic growth.
The country's central location in the region, as well as a combination of the following key strengths makes it an ideal investment location:
Abundance of natural resources and manpower, which are highly under-utilized.

Political Stability since attaining independence in 1964
Abolition of Controls on: prices, interest rates, foreign exchange rates, free repatriation of debt repayments
100% repatriation of net profits
Guarantees and Security to investors with legislated rights to full and market value compensation
Duty Free Access to Regional, wider African and the USA markets under SADC, COMESA/FTA and AGOA (African Growth and
Opportunity Act) respectively
Banking, Financial, Legal and Insurance services of international standard as well as a Stock Exchange
Double Taxation Agreements with a number of European, North American, African and Asian countries
Good place to work and live – sub-tropical climate and vegetation with plenty of water. Friendly people, mostly English speaking,
with high literacy rate. Educational establishments to University level. Strong religious values. Open-air lifestyle with nature
reserves, game parks, rivers, lakes and waterfalls.
Thriving Private Sector – Government has successfully privatized most of the previously state owned enterprises, thus
encouraging an entrepreneurial culture.
2011- “Zambia among Top 10 Economic Performers in World Bank Business on Doing Business”
Indicators 2008 2009 2010 2011 SSA
Overall Ranking 116 99 90 76 7
Starting a Business 82 72 93 57 3
Dealing with Construction Permits 148 146 159 158 35
Registering Property 125 94 94 83 11

Getting Credit 97 68 14 6 2
Protecting Investors 64 70 73 74 12
Paying Taxes 30 39 36 37 5
Trading Across Borders 160 157 157 150 27
Enforcing Contracts 86 88 87 86 15
2.2. INVESTMENT INCENTIVES
The Zambia Development Agency (ZDA) Act of 2006 offers a wide range of incentives in the form of allowances, exemptions & concessions
for companies. The Act provides for investment thresholds that investors have to meet to qualify for fiscal and non-fiscal incentives. There
are five categories of investors who can be considered under the ZDA Act.
a. Investments of US$ 10 million and above
The first is that of investors who invest not less than US$ 10 million in an identified sector or product. This category of investors is
entitled to negotiation with Government for additional incentives other than what they might already qualify for under the ZDA Act.
b. Investments of US$ 500,000 and above in Priority Sectors/Products* and Multi Facility Economic Zones (MFEZ)
The second category is that of investors who invest not less than US$ 500,000 in the Multi Facility Economic Zones (MFEZ) and
/or in a sector or product provided for as a priority sector or product under the ZDA Act. This category, in addition to being entitled
to the general incentives, is entitled to the following incentives:

Zero percent tax rate on dividends for 5 years from year of first declaration of dividends.
Zero percent tax on profits for 5 years from the first year profits are made. For year 6 to 8 only 50 percent of profits are
taxable and in years 9 and 10 only 75 percent of profits are taxable.
Zero percent import duty rate on raw materials, capital goods, machinery including trucks and specialized motor vehicles
for five years.
Deferment of VAT on machinery and equipment including trucks and specialized motor vehicles.
c. Investments by Micro and Small Enterprises
The third category of investors relates to investors who are designated as micro or small enterprises under the ZDA Act. Like the
second category, this category is also, in addition to the applicable general incentives, entitled to the following incentives:
• For an enterprise in an urban area the income shall be exempt from tax for the first three (3) years.
• For an enterprise in a rural area the income shall be exempt from tax for the first five (5) years.
d. Investments of Less than US$ 500,000 in Priority Sectors / Products*
The fourth category is that of investors who invest less than US$ 500,000 in a sector or product provided for as a priority sector or
product under the ZDA Act. This category is only entitled to general incentives.
*Note: The Priority Sectors and Products are;
(a) Floriculture fresh flowers and dried flowers

(b) Horticulture fresh and dried vegetables
(c) Processed foods wheat flour other processed foods
(d) Beverages and stimulants
Tea and tea products
Coffee and coffee products
(e) Production and the processing of the following products in the textile sector
Cotton
Cotton yarn
Fabric
Garments
(f) Manufacturing of the following engineering products
Copper products
Iron ore and steel
Cobalt
Other engineering products
(g) Beneficiation of phosphates and any other related material into fertilizer
(h) Beneficiation of rock materials into cement
(i) Production and processing of raw timber into wood products
(j) Production and processing of the following products in the leather sector:
Cattle hides
Crust leather
Leather products
(k) Building of mini-hydro power stations
(i) Education and skills training

MFEZ Priority Sectors are:
b) Information and Communication Technology (ICT)

Development of computer software
Assembly/manufacture of ICT equipment
c) Health
Manufacture of pharmaceutical products;
Repair and maintenance of medical equipment;
Provision of laundry services to medical institutions;
Ambulance services;
Medical laboratory services;
Diagnostic services; and
Other medical services.
d) Education and skills training
e) Manufacture of:
Machinery & machinery components
Iron & steel products
Electrical and electronic products & components & parts thereof;
Chemicals & petrochemicals
Pharmaceutical & related products
Wood & wood products
Palm oil & their derivatives
Pulp, paper & paper board
Textile & textile products
Transport equipment, component & accessories
Clay-based, sand-based & other non-metallic mineral products;
Plastic products
Professional medical, scientific, & measuring devices/parts
Rubber products
Leather & leather products
Packaging & printing materials
Fertilizer
Cement
f) Tourism
g) Processing of:
agricultural products
forest products
non-ferrous metals & their products
gemstones
e. General Incentives
The fifth and last category is that of investors who invest any amount in a sector or product not provided for as a priority sector or
product under the Act. This category of investors is also only entitled to general incentives provided under the various pieces of
legislation.
General Incentives are incentives available to investors investing in various sectors of the economy. These incentives are provided
for under the pieces of legislation falling under the Zambia Revenue Authority, namely: the Customs and Excise Act, Income Tax
Act and Value Added Tax Act.

2.3. TAX INCENTIVES
The main general tax incentives include the following:
2.3.1. Income Tax:

The Income Tax incentives are;
o Income earned by companies in the first year of listing on the Lusaka stock exchange qualifies for a 2% discount on the
applicable company tax rate in the particular sector, however companies with more than 1/3 of their shareholding in the
hands of Zambians qualify for a 7% discount;
o Implements, machinery and plant used for farming, manufacturing or tourism qualify for wear and tear allowance of 50%
of the cost per year in the first two years;
o Building used for manufacturing, mining or hotel qualify for wear and tear allowance of 10% of cost in first year and 5%
of cost per year in subsequent years;
o Duty free importation of most capital equipment for the mining and agriculture sectors;
o Corporation tax at 15% on income from :
 farming;
 fertilizer production;
 non-traditional exports (all exports other than copper and cobalt);
o Farm works allowance of 100% of expenditure on stumping, clearing, prevention of soil erosion, bore holes, aerial and
geophysical surveys and water conservation; and
o Development allowance of 10% of the cost of capital expenditure on growing of coffee, banana plants, citrus fruits or
similar plants
o Farm improvement allowance - capital expenditure incurred on farm improvement is allowable in the year of incurring the
expenditure.
o Dividends paid out of farming profits are exempt for the first five years the distributing company commences business.
o Initial allowance of 10% on capital expenditure incurred on the construction or improvement of an industrial building is
deductible;
o Foreign exchange losses of a capital nature incurred on borrowings used for the building and construction of an
industrial or commercial building are tax deductible
o Dividends declared by companies assembling motor vehicles, motor cycles and bicycles are exempt for the first five
years of initial declaration of dividends;
o Carry Forward of Losses
CARRY FORWARD LOSSES YEARS

Copper and Cobalt mining 10 years
Other mining 5 years
Non-mining 5 years
Farming and non-traditional exports 5 years
2.3.2. Value Added Tax:

The VAT incentives are;
Relief for VAT registered enterprises on imports of eligible capital goods. (VAT deferment);
Zero rate on export of taxable products;
Relief of VAT on transfer of business as a going concern;
Equal treatment of services for vat-reverse VAT;
Cash accounting for specialized associations e.g. association of building and civil engineering contractors;
VAT relief on input tax paid for purchases made by registered suppliers.
Input tax claim for three months prior to vat registration for businesses that have already commenced trading;
Reduction of VAT rate for investors in tax free zones.
The sector specific VAT incentives are as follows;

Agriculture
Input tax claim for three months prior to vat registration for businesses that have already commenced trading;
Reduction of VAT rate for investors in tax free zones.
Manufacturing
Refund of Zambian VAT on purchase and export of Zambian products by non-resident businesses under the
commercial exporters scheme;
Input tax claim for three months prior to registration for businesses that have already commenced trading.
Input tax claim for two years prior to commencement of production.

Mining
Input tax claim for five years on pre-production expenditure for exploration companies in the mining sector;
Zero rate on mining products for export.
Tourism
Zero rate - tour packages;
Zero rate-other tourist services;
Refund to non-resident tourists and visitors;
No import vat on all goods temporarily imported into the country by foreign tourists.
2.3.3. Customs Duty Incentives

Most capital equipment attracts duty rates of 0 to 5 %.
Further, relief is granted under the Duty Draw Back scheme. To qualify for the scheme, the following conditions must be met:
the company or individual must be in the manufacturing business
the company or individual must be an exporter or intends to start exporting
The company must be in any sector other than the mining sector.
2.4. NON FISCAL INCENTIVES
Other than the generous tax incentives, the ZDA Act also provide for non–fiscal incentives. Investors, who invest at least US $ 250,000, are
entitled to a self employment permit and employment permits for up to five (5) expatriates.
2.5. FACILITATION SERVICES
Besides providing the fiscal and non-fiscal incentives the ZDA provides facilitation services to its clients. In this regard, the ZDA facilitates
registered investors to:
Acquire land;
Obtain water, electric power, transport, and communication services and facilities required for their investments;
Regularize their immigration status;
Acquire other licenses required to operate a business in any particular sector; and
Access any other after care assistance that may be required.
In addition to the tax incentives and services that the ZDA provides to investors, there are other benefits that investors enjoy when they
invest in Zambia. Investors who invest in Zambia enjoy the following guarantees:
Free repatriation of profits & dividends
Business cannot be compulsorily acquired by government, except by At of Parliament in extreme circumstances
Protection against non-commercial risks, as Zambia is a signatory of multilateral investment guarantee agency (MIGA) and
Africa trade Insurance Agency.
Impartial forum for resolving disputes
Special bilateral Investor Protection Agreements exist while new ones can be entered into.
2.6. LEGAL FRAMEWORK FOR INVESTMENT PROTECTION
The Zambia Development Act assures investors that property rights shall be respected. No investment of any description can be
expropriated unless Parliament has passed an Act relating to the compulsory acquisition of that property. Also, in case of expropriation full
compensation shall be made at market value and shall be convertible at the current exchange rate.
Zambia is a signatory to the Multilateral Investment Guarantee Agency (MIGA) of the World Bank and other international agreements. This
guarantees foreign investment protection in cases of war, strife, disasters, and other disturbances or in cases of expropriation. Zambia has
signed bilateral reciprocal promotional and protection of investment protocols with number of countries.

CHAPTER THREE – DOING BUSINESS IN ZAMBIA
3.1. REGISTRATION, LICENCES AND PERMITS
There are a number of registration requirements and permit and licences required to do business in Zambia;
3.1.1. COMPANY FORMATION AND REGISTRATION
The Company's Act Cap 388 governs the registration of companies in Zambia. Registration is done at the Patents and Companies
Registration Office. Any two or more persons can incorporate a company under the Company's Act. The persons will be required to
submit the following documents:
Application for name clearance, in order to avoid use of an existing or similar name
Application for incorporation by subscribing the names of directors and secretaries of the company
Articles of the company
Statutory declaration as to compliance with the Company's Act
Signed consent to act as director or secretary by each person named in the company's application
Declaration of guarantee, if a company is limited by guarantee.
The minimum share capital of a company is K 5,000,000 (about US$ 1,000). The law requires that half the directors of the company
be resident in Zambia. All companies are required to submit annual returns with the Registrar of Companies within three months
after the end of the financial year or one month after the Annual General Meeting if it is held within three months after the financial
year.
The Company's Act allows foreign companies to register with the Registrar of Companies within 28 days of setting up or acquiring
an established place of business. The documentation requirement may be obtained from the Office of the Registrar of Companies.
3.1.2. THE INVESTMENT LICENCE
The Zambia Development Act No. 11 of 2006 provides for investment incentives and investment guarantees. Applications for an
Investment License should be submitted to the Zambia Development Agency, a statutory body mandated by government to foster
economic development through a whole-Zambia strategic view that will increase investment and trade levels across the whole
country.
The major documents required to support an application for an Investment Certificate include the following documents:
Copy of Certificate of Incorporation, issued by the Registrar of Companies
Certificate of Share capital
Official list of shareholders / directors
Proof of finance (certificate of deposit at bank or latest bank statement)
Detailed Business Plan
Proof of having secured a place / land to operate from (Lease Agreements or Title Deed or Letter of Offer)
Applications for an Investment Licence in some sectors of the Economy require proof that application for subsidiary permits from
relevant institutions or ministries have been lodged.
3.1.3. EMPLOYMENT LICENCES / PERMITS
The following employment licences and permits are required in all sectors of the economy;
a) Self-employment permit
Immigration Headquarters are responsible for issuance of Self-Employment Permits to deserving foreign investors. An
application for the permit should be supported by the following documents:
Two passport-sized photos
Bank statement
Valid copy of the company's certificate of incorporation
Copy of the Investment Certificate issued by the Zambia Development Agency
b) Employment permit
Immigration Headquarters, upon submission of the following documents, may issue employment permits:
Certified copy of the applicant's highest education status and any other additional qualifications and certificate
of employment from previous employers
Letterhead from the prospective employer explaining steps taken to employ Zambian citizens to fill the vacancy

3.1.4. TOURISM SECTOR LICENCES
The following licences and permits are required in the Tourism sector;
a. Zambia Wildlife Authority Permit
Investment projects that have to be located in a Game Management Area will require a permit issued by the Zambia
Wildlife Authority (ZAWA). Applications for the permit should be supported by the following documents:
Project proposal
List of Shareholders
Information on promoters' business experience
Recommendation letter from the District council
The District Council may issue a recommendation letter to ZAWA, upon submission of:
Letter of intent
Letter of Consent from the chief (Game Management Areas fall under traditional land which is under the
jurisdiction of the local chief)
Project proposal
Building Drawings
b. Tourist Enterprise License
The Zambia National Tourist Board authorizes the establishment and licenses all tourist enterprise in Zambia under the
Tourism Act, Cap 155 of the Laws of Zambia. A Tourist Enterprise includes the construction of an hotel or commercial
accommodation establishment, a tour operating business, a travel agency, a camp site, restaurant or café, a discotheque
or night club, a campsite, an air charter, a convention centre, and such other enterprise catering for tourists as the
Minister may, by Statutory Instrument, declare.
The license may be issued upon submission of the following documents:
Five year business plan

Cashflow statement or proof of capital requirement
Building and or architectural plans
Letter from promoters' commercial bank
Financial and personal information about the shareholders
Curriculum vitae in respect of the shareholders
Copy of the company's certificate of incorporation
Memorandum and Articles of Association (for limited companies)
Title deed or lease agreement
Most recent audited accounts (for existing businesses)
Environmental Impact Assessment or Project Brief (for small companies)
No objection letter from ZAWA (for project locating in Game Management Areas or National Parks)
Investment License issued by the Zambia Development Agency
c. Hotel Licence
The Ministry of Tourism through the Hotels Board may issue a hotel licence to the applicant upon submission of the
following documents:
Tourist Enterprise Licence

Health permit and fire safety certificate from the local council
Liquor licence from the local council
The furniture and equipment must be in place and the premises must pass final inspection from the Hotels Board
3.1.5. MINING SECTOR
The Ministry of Mines and Mineral Resources is responsible for the issuance of permits and licences relating to investment in the
mining sector. The licences and permits issued include large scale mining, small scale mining, prospecting licence, prospecting
permit, retention licence, gemstone licence, gemstone sales certificate, artisan’s mining rights and the reconnaissance permit.

Applications for the above permits and licences must be supported by the following documents:
 Topographical maps of the area
 Certificate of incorporation and articles of association
 Photocopies of passports of directors and shareholders
 Bank statements and reference letters from applicants’ bank
 Programme of operations and estimated costs
 Statement of mineral deposit in the mining area
3.1.6. THE FINANCIAL SECTOR
The Bank of Zambia, as the Central Bank and an agency for executing government’s monetary policy, is responsible for issuance
of banking licences.
The applicants for a banking licence should meet the following requirements:
 Minimum capital of K12.5 billion for banks and K250 million for non-bank financial institutions
 Complete questionnaire for principal managers and directors
 Disclose any criminal record for all principal managers and directors
 Provide details about principal managers’ experience in banking
The applicants will further be required to submit the following documents:

 Biographical data form
 Business plan with three year financial projections ( Profit & Loss Account, Cashflow and Balance Sheet statements)
 Curriculum Vitae for all principal managers and shareholders
 Copy of the company’s Certificate of Incorporation
 Copy of the company’s Articles of Association
 Approval by the home country supervisors (usually another Central Bank), if the applicants are foreign registered financial
institution.
3.1.7. THE TRANSPORT SECTOR
The following permits and licences are required in the Transport sector;
a) Air Transport
The Department of Civil Aviation, which falls under the Ministry of Transport and Communications, is responsible for
issuance of the Aircraft Licence. The following document will be required to support an application for the licence:
 Copy of type of certificate
 Certificate of technical data sheet
 Copy of current certificate of airworthiness
 Copy of the flight manual or equivalent
 Complete set of manufacturer’s maintenance, overhaul and repair manual and an illustrated parts catalogue
 Complete set of manufacturer’s service bulletin or equivalent documents relating to the airplane
 Copy of the crew operations manual
 Copy of the mass and balance manual
 Flight test reports for the avionics systems and the aircraft
 Electrical load analysis covering all services
 Complete set of wiring diagrams covering all radio and electrical installations
 Copy of the Master Minimum Equipment list
b) Road Transport
The Road Traffic Department may issue the road service licence upon submission of the motor-book, the company
certificate of incorporation, the motor vehicle examiner’s report and bank statement.
3.1.8. THE ENERGY SECTOR
The Energy Regulations Board is responsible for issuance of licences in the energy sector. Applications for energy licences should
be supported by the following documents:
Five year business plan

Current and latest audited financial statements
Details of any expected subsequent substantial capital outflows including major decommissioning costs
Estimates of net annual cash-flows

3.1.9. HEALTH SECTOR
Investors in the health sector are required to obtain a certificate from the Medical Council of Zambia (MCZ). Applications for the
certificate should be supported by the following documents:
Certificate of incorporation
List of Directors
Qualifications of paramedical and logistical staff that should be registered and having practicing licence with MCZ.
The MCZ would inspect the premises, equipment and protective wear prior to issuance of the certificate.
3.1.10. EDUCATION SECTOR
Potential investors in the education sector are required to obtain a certificate from the Ministry of Education. The supporting
documents for the certificate include the certificate of incorporation and qualifications of the teaching staff. The Ministry of education
officials would inspect the building premises and the teaching facilities prior to issuance of the certificate.
3.1.11. TELECOMMUNICATIONS SECTOR
The Communications Authority of Zambia, which falls under the Ministry of Transport and Communications, is responsible for
issuance of Radio or Telecommunication licences. Applications for the licences should be supported by the following documents:
Certificate of Incorporation
Business Plan
Detailed description of the nature of the service, if not indicated in the business plan
Audited Accounts
Return on allotment shares
Bank reference letter
3.1.12. OTHER SECTOR PERMITS AND LICENCES
There are also a number of other general permits and licences as follows;
a) The Project Brief and Environmental Impact Statement
Most projects in all sectors other than the service sector require authorization from the Environmental Council of Zambia
(ECZ). It is a requirement under the Environmental Protection and Pollution Control Act (EPPCA) Cap 204 of the Laws of
Zambia that before a project is undertaken, an Environmental Project Brief (EPB) or an Environmental Impact Statement
(EIS) is submitted to ECZ to ascertain its impacts on the environment. A Decision Letter will be issued by the ECZ when
they are satisfied that the project will have no negative environmental impact.
b) Title Deed
Lands Department is responsible for issuance of Title Deeds upon submission of the following documents:
Certificate of Incorporation
Land sketch
Letter of consent from the chief
Recommendation letter from the local council
c) Whole Sale, Manufacturer's and Agents' Licence
Upon submission of the Certificate of Incorporation, the local council would issue the above licences.
d) Forest Concession Licence
The following documents are required to support an application for the above licence:
Letter of consent from the local chief and letter of consent from the local council
Letter of recommendation from the respective Principal Extension Officer
Company's Certificate of Incorporation
Map of the area of operation
Plan of operation
Bank statement to prove that the applicants have more than K 10 million
The applicants must be able to pay for a minimum of 200 to 600 trees and havef adequate machines and equipment.

3.2. TAXATION
The Ministry of Finance and National Planning is responsible for the formulation of tax policy, in Zambia and the implementing agency is the
Zambia Revenue Authority (ZRA). The legislative framework relating to the regulation and administration of the taxation is provided for in the
Income Tax Act 1966, as amended. The source of income and residence are the basis for liability to tax under the Zambian tax regime. The
Income Tax Act requires every person (embracing every business entity, enterprise or individual) receiving income liable to tax under the Act
to notify the ZRA, in writing, accordingly within thirty (30) days from the date of first receiving such income and the Act also provides for
penalties for failure to give the necessary notice. The tax year (charge year) runs from 1st January to 31st December of the following year.
The principal taxes include Direct Taxes (notably Corporate Tax, Pay-As-You-Earn and Other Personal Income taxes), Customs and Excise
duties, Value Added Tax (VAT), Property transfer tax and Mineral royalty (Mines and Minerals Act 1995).
3.2.1. Corporate Tax
The Corporate Tax applicable to the different categorizes of business are as follows;
Category Rate
Mining Operations 30%
Manufacturing and other companies 35%
Charitable organizations 15%
Farming 15%
Non Traditional exports 15%
Chemical manufacture of fertilizer 15%
Trust, deceased or bankrupt estates 35%
Rural Enterprises Tax chargeable reduced by 1/7 for first 5 years
0% for the first 5 years
Business enterprises operating in a priority sector under the Zambia
Rate reduced by 50% from years 6 to 8 years
Development Agency Act, 2006
Rate reduced by 25% from 9 to 10 years
Banks and Mobile Phone Companies: First K250,000,000 35%
Above K 250,000,000 40%
3.2.2. Personal Income Tax

Double Taxation Agreements
Personal income tax is levied in the range of 25-35 %. The
Some eligible taxpayers find themselves liable to tax in more
maximum rate applicable to farmers is 15 %. Employers are
than one country or territory in respect of the same income.
required to register and operate a Pay-As-you-Earn (PAYE) The predicament of international Double Taxation may
scheme under which they are required to deduct the appropriate adversely affect the international flow and mobility of human,
tax from the emoluments of liable employees and remit the tax to financial and investment resources, thus the international
the Zambia Revenue Authority. Employers are obliged to deduct community has devised a mechanism to prevent, eliminate or
such tax and remit it to ZRA. mitigate the incidence of Double Taxation.
Emoluments paid or payable to an expatriate employee for work The countries that Zambia has signed Double Taxation
performed, carried out or for services rendered in respect of his Agreements with include Canada, Denmark, Finland, France,
employment in Zambia are liable to tax and should be subjected Germany, Holland, India, Ireland, Italy, Japan, Kenya,
to deduction of PAYE, notwithstanding the fact that such Mauritius, Norway, Romania, South Africa, Sweden, Tanzania,
emoluments are paid or payable outside Zambia or are paid or Uganda, United Kingdom, Yugoslavia and Zimbabwe. In
payable by a person who is resident outside Zambia. Employers principle, double taxation agreements enable offsetting tax
are further required to submit annual PAYE tax returns, at the paid in one of 2 countries against the tax payable in the other,
end of every charge year, on a prescribed ZRA form. in this way preventing double taxation.
3.2.3. Value Added Tax (VAT)
VAT is levied at 16%. Some specified goods and services are zero-rated or exempt. Registration for VAT purposes is mandatory
for every dealer in or supplier of standard rated and zero-rated goods and services, as defined in the VAT Act No. 4 of 1995 (which
replaced sales tax), whose taxable turnover exceeds K200 million per annum. Voluntary registration is acceptable for dealers
whose turnover falls below the stipulated minimum turnover.
The Value Added Tax (VAT) of 16 percent applies to both goods and services, of domestic production and those that are imported.
VAT is levied on the c.i.f. value plus customs tariff. Exemptions from VAT include social services such as health, education, and
funeral services. Registered suppliers or dealers are required to submit VAT returns monthly within 21 days of the prescribed
accounting period unless they have been allowed the option for extended tax period. Late or failure to submit returns, including nil
returns, attracts penalties. Input VAT can be claimed within a period of three years from the date of the tax invoice or other
documentary evidence. The period in which input VAT, incurred prior to the date of VAT registration, can be claimed is 3 months.

3.2.4. Customs Duty
There are three categories for import duties: 25% mainly for finished products, 15% for intermediate goods and 0 to 5% for raw
materials and capital goods
3.2.5. Withholding Tax
The applicable withholding tax rates are as follows;
Category Rate
Dividends for individuals and companies (Final Tax) 15%
Dividends for companies carrying on mining operations 0%
Interest on GRZ bonds (Final Tax for Individuals and Exempt Organizations) 15%
Interest for individuals (earned from bank or building societies savings and deposit accounts), (Final 15%
Tax)
Interest on Treasury Bills for Individuals (Final Tax) 15%
Interest on Treasury Bills (Final Tax for Exempt Organizations) 15%
Other Interest 15%
Royalties, Management and Consultancy Fees 15%
Rents 15%
Commissions 15%
Public Entertainment Fees for Non Residents (Final Tax) 15%
Non Resident Contractors 15%
Note: When interest is awarded by the Courts of Law it is still regarded as “Interest” and withholding tax is deductible in accordance
with the appropriate rates as above. The term “Royalty” includes leasing and therefore leasing income is subject to withholding tax.
3.2.6. Royalty Tax
The applicable withholding tax rates are as follows;
Category Rate (%)

Mining of Base Metals 5% of nominal value
Other Mining Gemstones, 5% of nominal value
Non Mining Not Applicable
3.2.7. Other Levies and Charges
Zambia levies excise duties on certain products at rates ranging from 3 percent to 145 percent. The excise duty is collected on
mineral water, cane and beet sugar and some derivatives, beverages, tobacco and some derivatives and substitutes, electricity
and petroleum.
3.3. IMPORT AND EXPORT CONSIDERATIONS
Business enterprises have to be aware of the import and export procedures and other international trade considerations in the country
a) Customs Clearance and Valuation
In order to clear goods through Customs, an importer must present the usual commercial documents such as bill of lading, airway
bill and commercial invoice. The Import Declaration Form is used for statistical purposes, and no fee is required. For goods to be
cleared at the border, the importer uses the Zambia Revenue Authority (ZRA) form CE 20, the standard form for entry and exit.
Zambia is using the Automated System for Customs Data and Management (ASYCUDA). Customs clearance can be
accomplished within hours. However incomplete forms and other difficulties, e.g. lack of supporting documents, can result in
substantial delays.
b) Tariff Structure
Zambia applies tariffs on the c.i.f. (cost, insurance and freight) basis. Customs tariffs are calculated on the basis of the dutiable
value, based on the WTO Agreement on Customs Valuation. Most tariffs are ad valorem, but a few specific tariffs remain. Zambia
uses the international harmonized system. Zambia’s tariff schedule is structured around four tiers: 0 %, 5 %, 15% and 25 % rates
of duty. Virtually all raw materials and most industrial or productive machinery fall within the 0 and 5 percent tariff categories, while
most imported intermediate goods are subject to 15 percent, and imported final products are rated at 25 percent. Zambia’s simple
average import tariff is about 14 percent.

c) Import Restrictions
Import prohibitions are maintained for environmental, health and security reasons. Import licensing is required for most agricultural
products. Zambia does not currently apply trade sanctions.
d) Sanitary and Phytosanitary Regulations
Sanitary and phytosanitary regulations are applied to imports of live animals, plants and seeds. A sanitary certificate from the
exporting country is required as a prerequisite to the issuance of the veterinary permit. Food imports must satisfy the provisions of
the Food and Drugs Act of September 1978 which requires packaging and labeling requirement for food, and standards for maize
samp, rice and bread exist.
e) Export Procedures
Exporters must complete an export declaration form (standard customs authority form ZRA CE 20, mainly for statistical purposes.
An original commercial invoice and a packaging list for shipment should accompany the form CE20. An airway bill or bill of lading
for transportation of exports should be obtained either from the freight forwarder or the transporter being used. Zambia has no
export taxes, charges and levies. There is 10 percent export duty on all unprocessed or semi-processed mineral ores.
If there are preferences that are being claimed in the exporting market (e.g., reduced tariffs), then an appropriate stamped
certificate of origin, from the ZRA is required. COMESA, SADC, EU and AGOA textiles have different certificates of origin.
If the good is a commodity covered by the Veterinary Department, a sanitary/phytosanitary certificate is needed. A phytosanitary
certificate is obtained from the Mount Makulu Research Station for seeds, stems, and fruits.
A very limited number of goods require a special export permit. Gemstone exports require a permit from the Ministry of Mines;
timber requires a timber verification certificate from the Forestry Department.
f) Regional Agreements
The Common Market for East and Southern Africa

The Common Market for East and Southern Africa 1 (COMESA) has been operating, in one form or another, since 1981.
Economic integration is envisaged to progress from the Free Trade Area (FTA) to an economic monetary union. The FTA
became operational on 1st November 2000 with nine participating countries. The COMESA FTA is an agreement among
members not to apply customs duties or charges on goods traded amongst themselves. The eligible goods for duty-free
treatment must meet the agreed upon Rules of Origin. Members also agree to eliminate all non-tariff barriers to trade
between them. The nine member countries that are implementing zero tariffs are Egypt, Sudan, Kenya, Djibouti, Malawi,
Madagascar, Mauritius, Zambia and Zimbabwe.
A COMESA Certificate of Origin is required for each consignment of goods and is obtained from the Revenue Authority in
respective member countries.
The Southern Africa Development Community

Members of the Southern African Development Community (SADC), comprising 14 countries2, signed a Trade Protocol,
which calls for the implementation of a Free Trade Area. Each country has negotiated two reduced tariff schedules. One
schedule is applicable only for South Africa and another schedule for all other SADC members. Zambia’s implementation
of her offer, which came into effect on 30th April 2001, is provided to those countries that provide Zambia with the SADC
reduced tariff schedule.
The tariff schedule applicable to SADC members, with the exception of South Africa, has three categories. Categories A
are those products which go to zero-duty immediately upon implementation. The tariff for Category B products gradually
goes down to zero-duty over a period of eight years, and the tariff of Category C products reaches zero-duty twelve years
after implementation. Category C products are known as sensitive products, and include for Zambia meat and dairy
products, tea, some flours, raw sugar, cement, textiles and clothing, and motor vehicles. A SADC Certificate of Origin is
required for each consignment of goods and is obtained from the Zambia Revenue Authority.
1
COMESA is composed of 19 members: Burundi, Comoros, Democratic Republic of Congo, Djibouti, Egypt, Eritrea, Ethiopia, Kenya, Libya, Madagascar, Malawi,
Mauritius, Rwanda, Seychelles, Somalia, Swaziland, Uganda, Zambia and Zimbabwe.
2 SADC member countries are Angola, Botswana, Democratic Republic of Congo, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, South Africa,
Swaziland, Tanzania, Zambia and Zimbabwe.

3.3. LABOUR CONSIDERATIONS
Zambia has abundant reserves of unemployed labour force comprising both skilled and unskilled personnel. Unemployment levels are higher
in urban than rural areas. The high level of graduate turnout from the country’s high schools, colleges and universities has not matched
employment generation opportunities from private and public sector investment. The availability of both skilled and unskilled labour thus
exceeds available employment opportunities.
a) Work Permits For Expatriate Labour
Employers seeking to employ expatriate staff are required to apply for work permits from Immigration Headquarters. Such permits
are usually issued for an initial period of one year with provision for subsequent extensions or renewals. Companies that hold an
Investment Licence and invest a minimum of US$ 250,000 and employs a minimum of 200 employees shall be entitled to self-
employment permit for up to five expatriate employees. The fees relating to work permits are indicated below:
Employment/Work Permit Self Employment Permit
Issuance K2,000,000 (US$ 400) Issuance K1,500,000 (US$ 300)

Renewal K2,500,000 (US$ 500) Renewal K2,000,000 (US$ 400)
Replacement K2,000,000 (US$ 400) Variation K2,000,000 (US$ 400)

Addition of name to permit K 500,000 (US$ 100) Replacement K2,000,000 (US$ 400)
Occupation Change K1,000,000 (US$ 200)
Payments for the above fees must be made by bank certified cheques and made payable to the Chief Immigration Officer. Cash
payments are not acceptable.
b) Labour Relations And Regulations
The Department of Labour, which falls under the Ministry of Labour and Social Security, is responsible for formulation of labour
policy. The department administers the statutes governing employer/employee relations. The major pieces of legislation relating to
the labour market in Zambia include:
The Employment Act Cap 268 - is the basic employment law and provides basic employment contractual terms such as:
minimum contractual age
establishment of employment contracts
settlement of disputes arising from such contracts of employment
the appointment of Labour Officers and other staff for the administration of the Act
certain conditions of employment such as ordinary leave, sick leave, maternity, redundancy and welfare of
employees
The Industrial and Labour Relations Act Cap 269 - The Act provides for:
the conduct of industrial relations
the establishment of workers/employers organisations, their registration and administration
collective bargaining
Settlement of dispute through conciliation and arbitration by the Industrial Relations Court, established under the Act.
Consultative Machinery
The Zambia Federation of Employers (ZFE), an umbrella organisation for employers, articulates the interest of employers. ZFE is
represented at the Tripartite Labour Consultative Council, a body comprising the representatives from Ministry of Labour and
Social Security and the unions (through an umbrella body, the Zambia Congress of Trade Unions - ZCTU).
The Minimum Wages and Conditions of Employment Act Cap 276 - The Act enables the Minister to determine minimum
conditions of employment for categories of employees not effectively covered through collective bargaining. Such
employees include general workers, drivers and clerks.
Employment of Young Persons and Children Act Cap 274 - The Act provides protection for young persons and children
in the employment relationship. It is the major law against child labour and abuse.
Employment (Special Provisions) Act Cap 270 - This is an enabling Act and may be activated only when a state of
emergency is in place. Under this Act various regulations may be promulgated with regard to labour and employment.

c) Working Conditions
There are normally two categories of employees namely the unionised and non-unionised (management) staff. Conditions of
service for non-unionised employees are normally fixed by top management, while those for unionised employees are negotiated
through collective bargain / agreement. The Minimum Wage and Conditions of Work Act provides for machinery for determining
statutory minimum wages and other conditions of employment in industries or companies where conditions of employment are not
regulated by a free collective bargaining system.
d) Basic Salaries, Wages and Allowances
Allowances, which are commonly added to the basic salary, include:

Housing
Transport
Children's medical and education
Water, electricity, holiday travel (usually for senior management staff)
All allowances are taxable at the same rate as the basic salary.
Other common non-cash benefits may include: transport to and from work, subsidized meals in staff canteen and sporting and
recreation facilities.
e) Pensions and Life Insurance
Membership of a pension scheme may be a condition of employment and most employers maintain a pension scheme for their
employees with the National Pensions Scheme Authority (NAPSA). Employers may establish or join other pension schemes under
the Pension Scheme Regulation Act. Insurance companies that offer pension schemes include:
The Zambia State Insurance Corporation
Madison Insurance
Professional Insurance
Life insurance is normally the responsibility of individual persons.
f) Medical Coverage and Maternity Benefits
Employers are obliged, by the Minimum Wages and Conditions of Employment Act, to grant an employee full pay should illness
make the employee unable to work, subject to production of a certificate from a registered physician. The maximum period for
which such benefit may give is three months at full pay, followed by three months at half pay. Some employers provide health and
medical coverage through membership to private clinics to which the employee and employer contribute equally. The Act also
requires that maternity leave, for female employees, be paid up to 90 days provided such female employees have worked for a
minimum of twenty four months with their employers.
g) Housing
The Employment Act requires employers to provide to employees one of the following:
Housing or housing allowance in lieu thereof
House loan or advance towards the purchase or construction of a house
Guarantee facility for a mortgage
h) Working Hours
The normal working hours is 40 hours per week for office workers and 45 hours per week for factory workers. Office hours are
normally from 08:00 hours to 17:00 hours Mondays through Fridays and 08:00 hours to 13:00 hours on Saturdays (for most
companies outside the retail sector). The normal weekly hours should not exceed 48 hours under the Minimum Wages and
Conditions of Employment Act.
Overtime work should be paid at the following formula;

 Saturdays, Lunch hours and after 17 hours - Basic Pay multiplied by 1.5 divided by 160
 Sundays and All Public Holidays - Basic Pay multiplied by 2.0 divided by 160

i) Paid Holidays
Employers are obliged, under the Minimum Wages and Employment Act, to grant paid leave of absence of not less than 24 days
annually. It is, however, a normal practice for employers to provide employees with more leave days than that prescribed in the Act
depending on the rank and nature of the employee's job.
j) Special Leave
Employers are obliged, under the Minimum Wages and Conditions of Employment Act, to grant an employee 7 days' paid leave on
the death of an employee's spouse, child, mother or father. The Act also obliges the employer to provide for a funeral grant for a
standard coffin, cash and mealie meal in the event of death of an employee, spouse registered child or dependant of the
employee.
k) Termination of Employment
A contract of employment may be terminated under the Zambian law through:

Resignation of Dismissal
Normal retirement or medical discharge
Expiry of contract
Redundancy
Frustration, such as death
An employer is obliged, under Section 26A of Statutory Instrument No. 15 of 1997, to afford an employee the opportunity to be
heard prior to termination of the contract of employment if the termination is on grounds related to the employee's conduct or
performance. This obligation on the part of the employer is in conformity with the International Labour Organisation Convention.
The Zambian law, further, provides for the minimum benefits payable to the affected employee, and requires payment of full wages
for an employee declared redundant until the redundant benefits are paid.
l) Redundancy Benefits
The employer is obliged to pay at least one month's notice and redundancy benefits of not less than two months' basic salary for
each completed year of service.
m) Equal Opportunities
The Zambian law and practice prohibits discrimination on the basis of race, tribe, political opinion, colour, creed or sex.
3.4. LAND CONSIDERATIONS
There are two categories of Land in Zambia: These are:
State Land - comprising only 6% of land in Zambia. The land is zoned into residential, commercial or industrial use by the
District Councils according to their jurisdictions
Customary Land - Approximately 94% of all land in Zambia is held under this system of tenure. Such land falls under the
jurisdiction of the traditional Chiefs.
3.4.1. Systems of Tenure
There are only two types of tenure in Zambia. These are leasehold and customary tenure. Zambia has no freehold system of tenure.
The leasehold tenure runs for 99 years and is renewable for further 99 years. Further renewal possible if there is no breach of the
conditions in the existing agreement. Land in the customary area can be converted to leasehold – thus allowing it to be used as
collateral. Under the 1995 Act, land now has a value and can be sold even without improvement on the land.
3.4.2. Land Acquisition and Transfer
The following are the ways in which land can be acquired and transferred in Zambia
a) Acquisition of State Land by Non Zambians
A non-Zambian can acquire land under following conditions;

He / She is a permanent resident in Zambia
He / She is an investor within the meaning of the ZDA Act or any other law permitting investment in Zambia
In exceptional cases by Presidential consent in writing
A person registers a company under the Companies Act, with no less than 75% Zambian shareholding.
Title Deed will be issued in the name of the registered company.
Under a short term tenancy of not more than 5 years
If the person is granted concession or right – under the National Parks and Wildlife Act.
Before a land can be bought or sold ‘State Consent’ must be obtained. The consent is issued by the Commissioner of Lands
on application. If consent is not granted within 45 days of filing the application, the application is deemed to be granted. If
consent is refused, the reasons for refusal must be furnished to the applicant within 30 days.
Acquisition of land in an area designated as State Land will require consent of relevant District Council. Land, which does not
fall within the jurisdiction of any council, can be alienated upon direct application to the Commissioner of Lands. He will then
make a formal offer to the applicant, which will contain similar conditions to those obtaining in the offer made for an application
of land situate in the Customary Area
b) Acquisition of Customary Land
In order to acquire land in customary area one will require;

The written consent of the area Chief
Approval of District Council in the area
Additional approval from the Director of National Parks and Wildlife, if the land is in a Game Management Area
These approvals once obtained should be submitted to the relevant District Council, which in turn will submit the documents to the
Commissioner of Lands. The Commissioner will then make formal offer to the applicant. The letter of offer will stipulate among other
conditions:
The Consideration Fee - This is not a fixed amount and is dependent upon locality, services provided by the state or council
and other related factors,
Survey Requirements - This can be carried out by private or governmental Surveyor. Submission of a legal diagram or plan
attached to the lease agreement is a mandatory requirement prior to issuance of Certificate of Title
Preparation Fee - The office of Commissioner of Lands charges fees for preparation of lease. These fees are fixed by statutory
instrument, but are subject to change
Registration Fee - charged by the Lands and Deeds Registry before lease is registered and certificate issued
Property Transfer Tax – currently 2.5 % of the value of land is paid to the Zambia Revenue Authority by the vendor. No tax is
payable where land is acquired from the State.
Upon acceptance of the offer and payment of these charges, a 99 year lease, to transfer the title will be prepared and if the land is
already surveyed the title deeds will be issued within 60 days, if not surveyed than, the process can take up to 3 months or more.
c) Purchase of Private Land
Land in private ownership can be bought and sold and title deeds issued by the Commissioner of Lands. In all instances ‘State
Consent’ will have to be obtained by the vendor before title deeds can pass to the purchaser. Before a land can be bought or sold
‘State Consent’ must be obtained. The consent is issued by the Commissioner of Lands on application. If consent is not granted
within 45 days of filing the application, the application is deemed to be granted. If consent is refused, the reasons for refusal must
be furnished to the applicant within 30 days.
3.4.3. Lands Tribunal
The Land Act of 1995 also provides for establishment of a Lands Tribunal to speed up the resolution of land disputes. The Tribunal
is headed by a person who is qualified to be a judge of the High Court. Decision of the Tribunal is subject to appeal to the Supreme
Court within 30 days of the decision.
3.4.4. Lands Available for Investment
ZDA is in the process of setting up land banks for easy access to land available for investment in the priority sectors. The land
banks comprise of already demarcated plots and the process of acquiring these plots is fast tracked from application for the land on
behalf of the licenced investor, to approvals from the local authorities, up to the Commissioner of Lands. The following land
categories are available for investment in Zambia.

a) Agricultural Land
The Government has embarked on a land development programme which involves opening up new farming blocks for
commercial development and expansion of the agriculture sector. As at December 2010 the following farm blocks were
identified for potential investors:
Farm Block Province District Size (Ha)

Nasanga Central Serenje 155,000
Kalumwange Western Kaoma 100,000
Luena Luapula Kawambwa 100,000
Manshya Northern Mpika 147,000
Mikelenge/Luma North-Western Solwezi 100,000
Musakashi (SADA) Copper-belt Mufulira 100,000
Muku Lusaka Kafue 100,000
Simango Southern Livingstone 100,000
Mwase-Phangwe Eastern Lundazi 100,000
Each farming block is designed to have at least one core large-scale farm (core venture) of 10,000 hectares, several
commercial farms of 1,000 to 5,000 hectares and small farm holdings of between 30 to 3000 hectares preferably under
out grower arrangements. Farm blocks provide both local and international investors ready access to already surveyed
land for agro productions purposes. Currently, the government has identified three priority Farms Blocks - the Nasanga,
Kalumwange and Luena blocks. For these three, the government is providing and installing basic infrastructure and
facilities such as trunk roads, bridges, electricity, dams, schools and health centres. Other farm blocks above will be
developed in stages.
b) Industrial Land
Industrial land in the capital city Lusaka is located on the western part of the city. Every city in Zambia is zoned an
industrial area where all manufacturing activities can take place. It is also where an investor wishing to set up an industry
can do so. In order to expand the country’s manufacturing base and enhance national competitiveness, the Government
is establishing industrial parks and will extend tax incentives under the ZDA Act to developers of, and investors in Multi-
Facility Economic Zones. Two types of MFEZ are being promoted: Production MFEZs for manufacturing related
businesses and Export Trade MFEZ for commercial trading, warehousing etc. to exploit export markets.
In addition, developers of industrial parks will qualify for the above incentives if:
The layout of the development plan is approved by the relevant planning authority;
The park to be developed is at least 15 acres in size;
The park will have paved roads; and
Water and electricity supply within the park is provided.

CHAPTER FOUR – LIVING IN ZAMBIA
4.1. FIRST VISIT CONSIDERATIONS
The following should be taking into consideration when visiting Zambia.
a) Visa Applications
Obtaining a visa is generally straight forward, provided that all the required documentation is available. Nationals of Common
Market for Eastern and Southern Africa (COMESA) and Commonwealth member countries generally do not require visa to visit
Zambia. However, nationals of following Commonwealth countries do require visas; The Gambia, Ghana, India, Pakistan, Papua
New Guinea, Sri Lanka and United Kingdom.
The visas may be obtained from any Zambian High Commission and Embassy overseas. It is also possible to obtain a Visa at
Zambia entry points for some specified foreign country nationals (e.g. UK and the USA).
Furthermore potential investors can obtain a visa at the point of entry by requesting ZDA to make application on their behalf and
must send a scanned copy of their passport showing picture and details of passport holder. It should be noted that a work permit is
required before any foreign national can take up employment in Zambia.
All resident expatriates must obtain Re-Entry Permit prior to going out of Zambia. The said permit can be obtained from the
immigration office on Cairo Road and will be valid for 90 days.
b) Vaccinations
Cholera: required if passengers are coming from an infected zone.

Yellow Fever: required only if passengers have been in an infected zone a week prior to their arrival in Zambia.
Anti-Malarial Precaution: highly recommended that visitors take anti-malarial medication before coming to Zambia. Please
contact competent medical authority in your country for appropriate advice.
4.2. BANKING
a) Banking Services
Zambia is served by a number of domestic and international banks which are playing a very positive role in economic development. A
list of these banks is provided in appendix 1. The currency is the Zambian Kwacha. The highest denomination bank note is K50,000.
The commercial banks operating in Zambia have a well distributed branch network, and automated teller machines (ATMs) across the
country.
All major credit cards are accepted in urban areas. ATM facilities are provided by commercial banks. Visitors with VISA and VISA
Electron cards draw cash from VISA ATM’s in Zambia. Traveler’s cheques (TC) and hard currency bank notes can be cashed at banks,
large hotels or bureau de change. (Note: proof of purchase of TCs is prerequisite to cashing at these outlets).
b) Monetary System
Currency: Zambian Kwacha (ZMK), 100 Ngwee = 1 ZMK

Denominations: Notes: K50, K100, K500, K5000, K10000, K20000, K50000, Coins: (None in circulation)
There are no restrictions on importation of foreign currency into Zambia. The only requirement is that all cash and travellers cheques
should be declared on Customs Form T2 available from customs officers at the port of entry.
The Zambian Kwacha floats freely against the major world currencies including the US Dollar, British Pound, Euro and South African
Rand. There are no restrictions on foreign currency dealings (proof of travellers cheque purchase is needed) and can be changed over
the counter in any bank and at the numerous Bureau de Change. ATM machines are located outside the banks as well as at the
Shopping Malls.
4.3. HOUSING
Zambia is safe and friendly nation where foreigners can feel at home and go about their lives in comfort and security. Availability of suitable
expatriate accommodation is good in most urban areas. Quality accommodation include a 3-bedroomed, mostly unfurnished detached house
standing in its own plot, often with a swimming pool and full security provisions. Full range of furniture is available from local suppliers and it
is also possible to have it made to order from quality Zambian wood at reasonable cost.

Furnished properties can be found including opportunity to rent a flat. New arrivals are recommended to contact reputable estate
agents/realtors, who are listed in yellow pages as well as in a monthly publication called the Lowdown or in the daily newspapers. Typical
rentals are:
One bedroom house/apartment – USD 500 and above
Two bedroom house/apartment – USD 1,500 and above
Three bedroom house/apartment – USD 2,000 and above
One house within a housing complex with security – USD 3,000 and above
4.4. HEALTH
Zambia is on a high plateau (1,280 above sea level) is a fairly healthy place to live. Tap water in homes and hotels is treated but as
precautionary measure should be boiled or chlorinated before drinking. There are many good privately run clinics and hospitals in Lusaka
including good dental clinics for normal health problems. Super specialist medical centres are being developed and encouraged.
4.5. EDUCATION
The education system in Zambia is comprised of Primary and Secondary Schools, and University education.
a) Primary and Secondary School
The state educational system is Zambian oriented and therefore, expatriate parents must look for private schooling for their
children. There are satisfactory private infant, primary and secondary schooling available in Lusaka and other parts of Zambia.
The schools commonly used at present by the international community are:

The International School of Lusaka (ISL)
Baobab College
The American International School
The Lusaka International Community School (LICS)
The French School
Other schools include Chengelo Secondary School in Mkushi, Simba International School in Ndola, and Musikili Primary School in
Mazabuka, which all have provisions for day scholars and boarders. Furthermore there are many nursery schools for children
between 2 and a half to 6 years, which are mostly privately run and have a good reputation.
b) Universities
There are three state-run universities in Zambia, one in Lusaka, one in Kabwe (Central Province) and another in the Copperbelt
town of Kitwe. In addition, there are various other tertiary level institutions including the Zambia Institute of Chartered Accountancy
Studies (ZICAS) in Lusaka as well as a number of private universities.
4.6. CLOTHING
For business/office formal attire is the norm-ties and/or jackets or suits. For the rest European summer clothing is ideal. It can get very cold in
the evenings around June and July, so bring warm clothing. Tracksuits are very useful when temperatures fall in the evening with shorts and
tee shirts worn during the day. Temperatures can vary considerably during the rainy season. At formal functions dress tends to be casual
although Evening Dress and Lounge Suit are often the norm. Women should be cautioned against wearing very short shorts. There are good
tailors available who can make clothes for ladies at very reasonable cost.
Lusaka and the main urban centres are well provided with shops selling clothing, shoes of all standards and quality though it might be
advisable to bring plenty of everything especially baby clothing and sports clothes and good walking shoes for trips in the bush. During rainy
season raincoats and umbrellas are quite useful.
4.7. SHOPPING
The cost of living in Zambia is lower than most developed countries and though some imported goods, such as electrical or spare parts can
be more expensive but are readily available in urban areas. There are a good variety of foodstuffs available from well-stocked supermarkets
and mini-markets. Meat, chicken and eggs are of excellent quality, plentiful and reasonably priced. A wide variety of both local and imported
fresh fruits as well as fresh vegetables are plentiful. Beers, wines and spirits are easily available. Chemists, stationers and bookshops are
well stocked. There are excellent bakeries and patisseries.

4.8. LEISURE ACTIVITIES
Activities such as keep-fit, aerobic, weight training, golf, tennis, swimming training, bowls, squash, rugby, horse riding and polo are available
in Zambia. It might be necessary to bring your gear. There is an Ornithological Society (bring your own binoculars), a Wildlife Society and a
Music Society (need to bring your own instrument). Social life tends to revolve around the various clubs and private entertaining. Lusaka has
a very good selection of restaurants. Zambia has ample opportunity for camping and the scenery is beautiful. Also there are great
opportunities for fishing. Weekend breaks are possible at safari lodges outside Lusaka or Kafue National Park or Lake Kariba. The world
famous Victoria Falls and the connecting gorges provide best white-water rafting in the world as well as access to highest commercial bungi-
jump in the world, and also has a unique distinction to provide walking safaris.
4.9. TRAVEL AND ACCOMMODATION
Airlines - There are direct international flights into Lusaka from London, Johannesburg, Nairobi, Dar-Es-Salaam and Lilongwe as
well as from the Copper-belt town of Ndola to Johannesburg. Direct international flights are also available from Johannesburg into
the tourist town of Livingstone. For the businessperson who cannot fit his/her busy schedule into designated daily flights, it is
possible to charter a plane from reputable companies. An Airport departure fee of US$20 for international travel and US$8 for
domestic travel has to be paid prior to checking in for the flight. In most cases the fee is included in the air-ticket fare.
Car Rentals - There are a number of car rental companies, which provide luxury cars, including Four Wheel Drive vehicles, both in
town and at the Airports.
Driving - Driving is on Left hand side of the road. The legal driving age is 18 years old. All foreign drivers must have an
International Driving Permit.
Hotels - Zambia has hotels of international standard, which provide first class business and conference facilities. Zambia has a
number of good business five and four star hotels in Lusaka, Copperbelt, Livingstone and Chipata, ranging from US$ 120 to US$
300 per night. Another option is to use guest houses of lodges for short, medium or long staying guests, with or without living room
and cooking facilities (ranging from US$ 70 to US$ 150 per night depending on the facilities).
4.10. BUSINESS HOURS
Zambians use 24-hour clock, in conversation as well as in writing (instead of the “a.m.” or “p.m.”). Normal working hours in government and
private sector offices are from 8.00 – 13.00 hours and 14.00 – 17.00 hours between Monday and Friday. Banks operate from 8.15 – 14.30
hours between Monday and Friday. Most banks are closed for business at weekends except the first and last Saturdays of each month when
they open from 8.15 –11.00 hours. Supermarkets are open every day until 21.00 hours except until noon on Sunday.
Public Holidays
1st January New Year’s Day
12th March Youth Day
Easter Good Friday
Easter Easter Monday
1st May Labour Day
25th May Africa Freedom Day
First Monday in July Heroes Day
First Tuesday in July Unity Day
First Monday in August Farmers Day
24th October Independence Day
25th December Christmas*
*Many organizations close shortly before Christmas for “industry break” and reopen after first week in January.
4.11. GENERAL
The main electricity supply in Zambia is 220 to 240 volts AC 50 cycles. There are voltage fluctuations and occasional power cuts. Power
surge or spike protectors are recommended to prevent damage. Most properties are fitted with square pin 13 amp sockets. The country uses
the metric system for weights and measures. Zambia TV runs on PAL B/G on channels 10 and 20 VHF; there are four channels. However,
multi-channel satellite TV is available on monthly subscription basis. There are video rental outlets and the British Council provides a video
film rental service. Nearly all cater for VHS video machines. It is worthwhile to bring a good short-wave radio.
The country is 2 hours ahead of GMT. International telephone calls to and from Zambia are reliable with direct dialing (on request with special
deposit) available. The international code for Zambia is +260 and the major city codes include: Lusaka +211; Ndola and Kitwe +212;
Livingstone +213.

APPENDIX 1 – REQUIREMENTS FOR OBTAINING AN INVESTMENT LICENCE
Application for an Investment Licence
Anyone wishing to apply for an investment licence must submit the following documents
Completed formal application form from the Zambia Development Agency;
Certified copy of certificate of Incorporation/Registration;
Certified copy of certificate of share capital;
Certified copy of a certificate of minimum share capital;
Certified copy of an official list of shareholders and/or directors;
Business plan and/or feasibility study;
Verifiable evidence of project finance;
Brief resumes/CVs for shareholders and/or directors;
Non-refundable application processing fee of K1,280,000;
Licence fee of K7,670,000 (payable only upon collection of licence).
Any promoter seeking approval to establish an enterprise, under the Zambia Development Agency (ZDA) Act No. 11
of 2006, should include in their proposal, a clear and concise statement on how the enterprise, if approved is likely to
contribute to the country’s economic growth and development.
The Investment Licence is valid for ten (10) years from the date of issue.
The investor may apply for renewal of the investment licence before the date of its expiry.
Investment Thresholds;
There is no limit on the amount of investment made but the Act provides for the following limits for special purposes.
US$ 250,000 for the purpose of a Self Employment Permit (SEP) and ; or
US$ 500,000 for the purpose of special tax incentives in a priority sector or product.

APPENDIX 2 – PROCEDURES AND REQUIREMENTS FOR OBTAINING AN MFEZ LICENCE /
PERMIT

APPENDIX 3 – BANKS IN ZAMBIA
A. International Banks
1. Access Bank Zambia (Nigeria). Head Office 12. Stanbic Bank Limited (South Africa). Head
contact number: 211 260 227941. Email: Office contact numbers: 211 260 227438/40
infor@accesszambia.com. Email: stanbic@stanbic.co.zm, Website:
Website: www.accesszambia.com www.stanbiczambia.co.zm
2. African Banking Corporation (Zimbabwe). Head 13. Standard Chartered Bank Zambia (United
Office contact numbers: 211 260 257970-76, Kingdom). Head Office Tel: 211 260 229242,
Email: abz@africanbankingcorp.com. Website: customer.first@standardchartered.comWebsite:
www.africanbankingcorp.com ww.standardchartered.co.zm
3. Africa Development Bank (Inter-Governmental 14. United Bank of Africa (Ghana), Head Office
Bank). Head Office contact number: 211 contact numbers: 211 260 967 889779, Email:
257868/9, Email: afdb@afdb.org. infor@ubagroup.com. Website:
Website: www.afdb.org www.ubagroup.com
4. Bank of China Zambia (China). Head Office

contact numbers: 211 260 238697, 238696, B. Joint Ventures with Foreign Banks
238690, Email: bankofchinazambia.com.
Website: www.bankofchinazambia.com
1. Finance Bank - Credit Suisse of Switzerland
5. Barclays Bank Zambia Limited (United acquired majority shares in Finance Bank
Kingdom). Head Office contact numbers: 211 previously wholly Zambian owned. Head Office
260 228858, 220713, 220724. Email: contact numbers: 211 260 229733, 220176,
infor@barclays.co.zm. Website:
Email;fbz@financebank.co.zm, Website:
www.barclaysbankzambia.co.zm
www.financebank.co.zm
6. Cavmont Bank (Cameroon), Head Office
contact numbers: 211 260 229508/12. Email: 2. Indo-Zambia Bank Limited a bank which is
infor@cavmont.com.zm. Website: jointly owned by the Zambian Government and
www.cavmont.com.zm
three banks from India (Bank of Baroda, Bank of
7. Citibank Zambia Limited (United States). Head India and Central Bank of India). Head Office
Office contact numbers: 211 260 229025-8, contact numbers: 211 260 224653/225080
Email: infor@citi.com. Website: Email: izb@izb.co.zm, Website: www.izb.co.zm
www.citibankzambia.com
3. Zambia National Commercial - Bank Rabobank
8. Eco Bank from (Togo), Head Office contact
number: 211 260 367315. Email: of the Netherlands acquired majority shares in
infor@ecobank.com. Website: Zambia National Commercial Bank Plc
www.ecobank.com (ZANACO) formerly was state owned. Head
Office contact numbers: 11 260 221358,
9. First National Bank (South Africa). Head Office
contact numbers: 211 260 366800. Email: 221360, Email: zanaco@zanaco.co.zm,
fnb@fnbzambia.co.zm. Website: Website: www.zanaco.co.zm
www.fnbzambia.co.zm
C. Indigenous Banks
10. International Commercial Bank (Malaysia).
Head Office numbers: 211 260 368700-2
1. Development Bank of Zambia. Head Office
Email: infor@icb-zambia.com
numbers: 211 260 228576, 228581, Email:
11. Intermarket Banking Corporation. Phone: 211 dbzmail@dbz.co.zm, Website: www.dbz.co.zm
227519 intermakert@intermaketbank.co.zm,
Website: www.intermarket.co.zm 2. Investrust Bank. Telephone: 211 260 294682 /
294685 Email: investrust@investbank.co.zm,
Website: www.investrust.co.zm

APPENDIX 4 – ZAMBIAN EMBASSIES AND MISSIONS ABROAD
1. Angola 8. Egypt
Embassy of the Republic of Zambia Embassy of the Republic of Zambia.
Rua Rei Katyavala No.106/108, MACULUSSO, P.O. BOX 17, Iran Street Dokki,
1406, LUANDA CAIRO
Tel 00244-222-447491, fax: 00244-444-441-763 Tel: 0020237610281/2/3 fax: 37610833
Email:zabiaembassy@snet.co.ao Email:zamcai@tedata.net.eg
and 9. Ethiopia
Embassy of the Republic of Zambia
Consulate General of the Republic of Zambia, 41 Rua Higher 23, Kebele 12, Old Airport
Command ante Ernesto Velhina, LUENA P.O. BOX 1909, ADDIS ABABA
Tel:00244-284-260090, fax: 00244-284-260087, Email: Tel: 00-251-113711302, Fax: 00-251-113-711566.
zamcgluena@hotmail.com,zambiaconsulate@znet.co.ao
10. Nigeria
2. Belgium High Commission of the Republic of Zambia, Plot 351
Embassy of the Republic of Zambia. Mission Road, Central District area, Garki
469 Avenue Moliere, 1,050 ABUJA, Tel: 0023492347060 fax: 4618602/4618604
BRUSSELS , Tel: 003223435649, Fax: 00323474333 Email:info@zambiansabija.com
Email:zambia_brussels@bruteele.be
11. France
3. Botswana Embassy of the Republic of Zambia
High Commission of the Republic of Zambia, Plot 1120, 18, Avenue de Tourville, 75007 PARIS
Queen’s Rd, the Main Mall, P.O Box 362, GABORONE. Tel: 0033156881270, fax: 00331568880350
Tel: 002673951951, Fax0026739539552 Email:zambiansparis@wanadoo.fr
Email:zahico@work.co.bw
12. German
4. Brazil Embassy of the Republic of Zambia.
Embassy of the Republic of Zambia HIS QL 10 CONJ 06 Axel-Springer Strasse 54A, 10117, BERLIN
CASA 10, LOGO SUL-BRASILLIA-DF Tel: 0049302062940, fax: 00493020629419
CEP; 71630065, Tel: 00-55-61-3248-3277 Tel/fax: 00-55- Email: info@zambiaembassy.de
61-3248-3494 www.sambia-botschaft.de
Email:zambiansbrasil@embaixadzambiaorg.br
13. Ghana
5. Canada High Commission of the Republic of Zambia, 4 Cedar
High Commission of the Republic of Zambia, 151 Slater Court,Augustino Neto Road, Airport Residential ACCRA
Street, Suite 205, Ottawa, ONTARIO K1P 5H3, Tealeaf 00233-21-764705
Tel: 1613, 2324400 Fax: 16132324410, Email: Zamaccra@4u.com.gh
zhc.ottawa@bellnet.ca ww.zambiahighcommission.na
14. India
6. China High Commission of the Republic of Zambia, D5/4,
Embassy of the Republic of Zambia. Vasant Vihar, NEW DEHLI 110057,
5 Dong si jie san lit un, BEIJIN, 100600 Tel: 009111-26145883/26145764 fax: 26145764,
Tel: 008610-65321554/65321778, fax: 008610-65321981, Email:zambiand@sify.com
Email diplomat@zambiaembassy.cn
15. Italy
7. DR Congo Embassy of the Republic of Zambia
Via Ennio Quirino, Visconti 8,00193,
Embassy of the Republic of Zambia, ROME
54-58, Avenue de L’Ecole, BP1144, Gombe Tel: 0039-0696006903/
KINSHASA, Tel: 00243-819999437, Fax: 00243- 0636002590 /0636088824
813016644, Email:zamkins@ic.cd Telefax: 0039-06-97613035
Email:info@zambiaembassy.it
and
16. Japan
Consulate General of the Republic of Zambia. Embassy of the Republic of Zambia
Corner Ruwe/Lufira, Commune Lubumbashi 1-1-02, Ebara, Shinagawa-Ku
BP 596, LUBUMBASHI, Tel/fax: 002432342264 TOKYO 142-0063
Email zamcongen@lub,jobantech,cd Tel: 0081334910121/2 fax: 813349101123
PO Box 10958, Email:emb@zambia.or.jp
CHINGOLA, ZAMBIA. Web: www.zambia.or.jp

17. Kenya 25. Sweden
High Commission of the Republic of Zambia, Nyerere Embassy of the Republic of Zambia
Road (Opposite Uhuru Park) Gardsvagen 18 3rd Floor
P.O. BOX 48741 P.O. BOX 3056 SE-16903
NAIROBI SOLNA
Tel: 0025420-2724796/99/2724850 Tel: 004686799040, Fax: 6796850
Fax: 00254-202710664/2718494 Email:kate@zambiaembassy.se,www.zambiaembassy.se
Email:zambiacom@swiftkenya.com
18. Libya 26. Switzerland

Embassy of the Republic of Zambia Permanent Mission of the Republic of Zambia to the
El Madina El Siyahiya, Gergaresh United Nations office in Geneva
P.O. BOX 91860, Dhat El Emad Chemin Du Champ d’ Anier 17-19, 1209
TRIPOLI GENEVA
Tel: 002184842757 fax: 00218214839950 Tel; 004122788330/35, Fax: 004122788340
zemtripoli@gmail.com.zet_libya@lttnet.net Email:mission.zambia@ties.itu.int
19. Malawi 27. Tanzania

High Commission of the Republic of Zambia, Area 40/2, High Commission of the Republic of Zambia
P.O. BOX 30138 Plots 5 &6 OHIO/SOKOINE Drive, P.O Box 2525, DAR-
LILONGWE 3, Tel: 0026501772590/635 fax: ES-SALAAM, Tel: 255222112977, Tel/Fax:
0026501773880 00255222125529, Cell: 002557544
Email:zambiahighcom@sdnp.org.mw Email:info@zhcdar.or.tz
20. Malaysia 28. United Kingdom

High Commission of the Republic of Zambia, Suit 5 C, High Commission of the Republic of Zambia
Menara mb7, Level 5,Jalan Sultan Ismail, KUALA Zambia House, 2 Palace Gate, LONDON W8 5NG
LUMPUR-50250 Tel: 00442075896655, 0044207 5812142, Fax:
Tel: 0060321453616, fax: 0063021453619 00442075811353,
Email:edwardmuteto@hotmail.com immzhcl@btconnect.com,zhcl@connect.zm,
www.zhcl.org.uk
21. Mozambique
High Commission of the Republic of Zambia, Avenida 29. United Stated of America
Kenneth Kaunda 1286.PoBox 4655, MAPUTO Permanent Mission of the Republic of Zambia to the
Tel: 00258021492452, fax: 0025821491893 United Nations
Email:zhcmap@tvcabo.co.mz 237 East 52nd street, NEW YORK NY 10022
Tel: 001212888-5213, Fax: 212888-5213
22. Namibia- High Commission of the Republic of Zambia, 22 Email:zambia@aoi.com
Sam Nujoma Drive
Corner of Mandume Ndemufayo Road and
P.O. BOX 22882
WINDHOEK Embassy of the Republic of Zambia
Tel: 00264613276/1 Fax: 0026461228162 2419 Massachusetts Avenue, NW WASHINGTON DC
Email:zahico@way.na 20008, Tel (202)2659717/8/9 Fax:(202)3320826
Email:embzambia@aol.com
23. Russia 30. Zimbabwe

Embassy of the Republic of Zambia Embassy of the Republic of Zambia
Prospect Mira 52A 48 Kwame Nkrumah Road
MOSCOW Zambia House
Tel: 0074956885001/6885092 HARARE
/6810752/6885083
Email: zambiansmoscow@yahoo.com
24. South Africa

High Commission of the Republic of Zambia
570 Ziervogel Street (off Hamilton Street)
Arcadia P.O. BOX 12234
PRETORIA
Tel: 0027123261847/3261854 Fax: 3262140
Email:hc@zambiapretoria.net

APPENDIX 5 – FOREIGN EMBASSIES AND MISSIONS IN ZAMBIA
1. Angola Embassy 11. Embassy of Finland
Plot No. 6660, Mumana Road, Haile Selassie Avenue
P.O Box 31595 House, P.O Box 50819
LUSAKA LUSAKA
Tel: +260-211-266422/291142 Tel:+260-211-251988
2. Botswana High Commission 12. Embassy of France

Plot No. 5201, Pandit Nehru Road Plot No. 74, (Anglo American Building) Independence
P.O Box 31910 Avenue, P.O Box 30062,
LUSAKA LUSAKA
Tel: +260-211-250555/250019 Tel:+260-211-251322
3. British High Commission 13. Embassy of Japan

Plot No. 6408, Diplomatic Triangle, Plot No. 5218 Haile Selassie Avenue,
P.O Box 50050 P.O Box 34190, LUSAKA
LUSAKA Tel:+260-211-251555
Tel: +260-211-251133/251923/423200
14. Embassy of Ireland
4. Canadian High Commission Plot No. 6663, Katima Mulilo Road, Olympia
Plot No. 5199, United Nations Avenue Extension, P.O Box 34923
P.O. Box 31313 LUSAKA
LUSAKA Tel:+260-211-291298/291234
Tel: +260-211-250833
15. Embassy of Italy
5. Chinese Embassy Embassy Park, Diplomatic Triangle,
United Nations Avenue P.O Box 50497
P.O Box 31313 LUSAKA
LUSAKA Tel: +260-211-250755/250781
Tel: +260-211-253687
16. Embassy of the Republic of Somalia
6. Consulate General of Senegal Plot No. 377A Kabulonga Road,
Anglo-American Building, 2nd floor, P.O Box 34051
P.O Box 50521, Ridgeway LUSAKA. Tel:+260-211-263944/263944
LUSAKA
Tel: +260-211-257066 17. Embassy of Russia
Plot No. 6407, Diplomatic Triangle,
7. Danish Embassy P.O Box 32355,
Plot No. 5219, Independence Avenue LUSAKA.
P.O Box 50299 Tel:+260-211-252120/252183
LUSAKA
Tel: +260-211-254277 18. Egyptian Embassy
UN Avenue, Corner of UN and Pandit Nehru Road,
8. Embassy of Brazil P.O Box 32428,
Manenekela Road, Woodlands LUSAKA.
P.O Box 33737 Tel:+260-211-253177
LUSAKA
Tel: +260-211-252171 19. European Union
Plot No. 4899, Los Angeles Boulevard
9. Embassy of Cuba P.O Box 34871,
Plot No. 5574, Magoye Road, Kalundu LUSAKA.
P.O Box 33132, Tel:+260-211-250711/251140/25
LUSAKA
Tel: +260-211-291308 20. Germany Embassy
Plot No. 5209, UN Avenue,
10. Embassy of the D.R Congo P.O Box 50120,
Plot No. 1124, Parirenyatwa Road, Fairview LUSAKA.
P.O Box 31287 Tel:+260-211-250644
LUSAKA
Tel:+260-211-2356790407/8 21. Ghana High Commission
Plot No. 28 Bwinjimfumu Road Rhodespark, P/B RW
50515, LUSAKA
Tel:+260-211-238127/238128

22. India High Commission 32. South African High Commission
Plot No. 1, Pandit Nehru Road Plot No. 26D Chika Road, Kabulonga,
P.O Box 32111 P/B W369,
LUSAKA LUSAKA.
Tel:+ 260-211-253159/60 Tel:+260-211-260999
23. Libyan Embassy 33. South Korean Consulate

Plot No. 4900, Los Angeles Boulevard 4th Floor, Mukuba Pension House,
P.O Box 35319, Longacres Dedan Kimathi, Opposite Intercity Bus Terminus, P.O
LUSAKA. Box 31334,
Tel:+260-211-253055/255388 LUSAKA, Tel:+260-211-236520
24. Malawi High Commission 34. Tanzanian High Commission

Plot No. 32 Bishops Road, Kabulonga Plot No. 5200, UN Avenue
P.O Box 50425, P.O Box 31219
LUSAKA. LUSAKA.
Tel:+260-211-265768 Tel:+260-211-253323
25. Mozambique High Commission 35. Vatican Embassy

Plot No. 9592, Tacho Road,Northmead, Plot No. 283, Los Angeles Boulevard,
P.O Box 34877 P.O Box 31445,
LUSAKA LUSAKA.
Tel:+260-211-220339/220333 Tel:+260-1-250786
26. Namibia High Commission 36. United States Embassy

Plot No. 30B, Mutende Road, Woodlands Independence Avenue (corner of UN Ave)
P.O Box 30577 P.O Box 31617
LUSAKA LUSAKA
Tel: +260-211-260407/8 Tel:+260-211-250955
27. Nigerian High Commission 37. Zimbabwean Embassy

Plot No. 5203 Haile Selassie Avenue, Plot No. 11058, Longacres, Haile Selassie Avenue,
P.O Box 32598, Long acres, P.O Box 33491
LUSAKA. LUSAKA
Tel:+260-211-253177 Tel:+260-211-254018
28. Royal Netherlands Embassy

Plot No. 5208, UN Avenue,
P.O Box 31905,
LUSAKA.
Tel:+260-211-253819/253994
29. Royal Norwegian Embassy

Plot No. 245/61, Corner of Birdcage walk, Haile
Selassie Avenue, P.O Box 34570,
LUSAKA.
Tel:+260-211-252188/252625
30. Swedish Embassy

Haile Selassie Avenue
P.O. Box 50264,
LUSAKA.
Tel:+260-211-251249
31. Sudan Embassy

Plot No. 31, Longacres, Corner of Speakers lane and
Ngumbo road, off Nyerere Road,
P/B 179x, Ridgeway,
LUSAKA. Tel:+260-211-252116

APPENDIX 6 – KEY GOVERNMENT AGENCIES AND BUSINESS ASSOCIATIONS
Government Agencies Business associations
1. Bank of Zambia 1. Zambia Association of Chambers of Commerce &

P.O. Box 30008, Lusaka Industry
Phone: +260 211 228888/228903-20 P.O. Box 30844, Lusaka
Fax No:+260-211-221767 Tel: +260 211 252369, Fax: +260 211 252483
Email: pr@boz.zm E-mail: zacci@zamnet.zm
2. Environmental Council of Zambia 2. Zambia Association of Manufacturers

P.O. Box 35131, Lusaka P.O. Box 31992, Lusaka
Tel: +260 211 254130/1 Tel: +260 211 229364/ 222709
Fax: +260-211-254164 Fax: +260 211 229371
Email: ecz@necz.org.zm E-mail: shyams@zamnet.zm
Website: www.necz.org.zm
3. Zambia Business Forum
3. Immigration Office Plot 4 United Nations Ave. Long Acres, P.O. Box
P.O. Box 50300, 37202, Fax: +260-211-257167
Lusaka Lusaka
Tel : +260-211-252650
Fax :+260-211-252008/254393 4. Zambia Export Growers Association
P.O. Box 31705, Lusaka
4. Lusaka Stock Exchange Tel: +260 211 221895, Fax: +260 211 221895
P.O. Box 34523 Lusaka E-mail: zega@zamnet.zm
Tel: +260 211 228537/ 228391
Fax: +260 211-225969 5. Zambia Federation of Employers
E-mail: luse@zamnet.zm P.O. Box 31941, Lusaka
Phone: +260 211 295541/82,
5. Ministry of Commerce, Trade and Industry - P.O. Fax: +260 211 295582
Box 31968, Lusaka Email: zfe@zamnet.zm
Phone: +260 211 228301-9
Fax: +260 211 226984 6. Zambia National Farmers Union
Email: mcti@gov.co.zm P.O. Box 30395 Lusaka
Website: www.mcti.gov.co.zm Tel: +260 211 223222, Fax: +260 211 222736
E-mail: znfu@zamnet.zm
6. Patents and Companies Registration Agency - P.O.
Box 32020, Lusaka
Tel: +260 211255127/255127
Fax: +260 211 255426
Email: pacro@zamnet.zm
Website: http://www.pacro.org.zm
7. Zambia Development Agency

P O Box 30819 Lusaka
Tel: +260 211220177/223859
Fax: +260 211 225270
E-mail: zda@zda.org.zm Website: www.zda.org.zm
8. Zambia National Tourist Board

P.O. Box 30017 Lusaka
Tel: +260 211 222714, Fax: +260 211 225174
E-mail: zntb@zamnet.zm,
www.zambiatourism.com
9. Zambia Revenue Authority

P.O. Box 35710, Lusaka
Tel: +260 211 223754/ 229214-8
Email: advice@zra.org.zm
Website: www.zra.org.zm

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ZAMBIA’S

April 2012 Edition

Zambia Development Agency

[Zambia’s Investor Guide Handbook, April 2012] Page 2

1.1. FACTS ABOUT ZAMBIA

Capital City: Lusaka

Land Surface: 752,614 Km2

Independence: 24 October 1964 (from the United Kingdom)

Adult Literacy Rate: 82 percent

[Zambia’s Investor Guide Handbook, April 2012] Page 3

Table: 1.1 Selected Macroeconomic Performance Indicators, 2005-2010

[Zambia’s Investor Guide Handbook, April 2012] Page 4

1.3. SECTOR PROFILES

The economic profile of Zambia comprises various sectors as follows;

[Zambia’s Investor Guide Handbook, April 2012] Page 5

[Zambia’s Investor Guide Handbook, April 2012] Page 6

Abundance of natural resources and manpower, which are highly under-utilized.

Indicators 2008 2009 2010 2011 SSA

Overall Ranking 116 99 90 76 7

Dealing with Construction Permits 148 146 159 158 35

Registering Property 125 94 94 83 11

2.2. INVESTMENT INCENTIVES

a. Investments of US$ 10 million and above

[Zambia’s Investor Guide Handbook, April 2012] Page 7

c. Investments by Micro and Small Enterprises

d. Investments of Less than US$ 500,000 in Priority Sectors / Products*

*Note: The Priority Sectors and Products are;

(a) Floriculture fresh flowers and dried flowers

[Zambia’s Investor Guide Handbook, April 2012] Page 8

b) Information and Communication Technology (ICT)

d) Education and skills training

[Zambia’s Investor Guide Handbook, April 2012] Page 9

The main general tax incentives include the following:

2.3.1. Income Tax:

CARRY FORWARD LOSSES YEARS

2.3.2. Value Added Tax:

The sector specific VAT incentives are as follows;

[Zambia’s Investor Guide Handbook, April 2012] Page 10

2.3.3. Customs Duty Incentives

2.4. NON FISCAL INCENTIVES

2.5. FACILITATION SERVICES

2.6. LEGAL FRAMEWORK FOR INVESTMENT PROTECTION

[Zambia’s Investor Guide Handbook, April 2012] Page 11

3.1.1. COMPANY FORMATION AND REGISTRATION

3.1.2. THE INVESTMENT LICENCE

3.1.3. EMPLOYMENT LICENCES / PERMITS

[Zambia’s Investor Guide Handbook, April 2012] Page 12

a. Zambia Wildlife Authority Permit

b. Tourist Enterprise License

The license may be issued upon submission of the following documents:

Five year business plan

Tourist Enterprise Licence

3.1.5. MINING SECTOR

[Zambia’s Investor Guide Handbook, April 2012] Page 13

3.1.6. THE FINANCIAL SECTOR

The applicants will further be required to submit the following documents:

3.1.7. THE TRANSPORT SECTOR

3.1.8. THE ENERGY SECTOR

Five year business plan