MRA Today: Missouri Rehabilitation Association

MRA Today
Missouri Rehabilitation Association

January 2010 “Your Professional Organization”
President’s Pen
There are periods in our lives when we take time to reflect on all that we are, all
that we have and what we are most grateful for. These times might occur after
the passing of a friend or family member; it could be the seasonal time of the
year or the holidays. It could even be something as small as a book that touches
us in the right place, or a movie that we can not seem to get out of our minds or
hearts. I seem to find that special place with music, a song that floods my mind
and heart with memories. Everyone, at one time or another will find themselves
in that place. The place where we reveal, only to ourselves, that raw emotion
that lingers deep within our souls, untouched, in the unconscious reservoir that
identifies the character of our true being. It is there, in that moment, in that place, that we are truly and
ultimately defined. Our character, our make up, our nature, our moral fiber; and in the end, it is our true essence.
I look at the faces of those who have given so much, given their time, given their energy, given themselves to
something more than just the one human being they are. I look into the eyes of the ones who have dedicated not
only their career but their lives to the service of others. In those eyes, I see the gift. And the gift is beautiful. It
shines like a life light in an indescribable way into the lives of so many others. Without knowing, that light sparks
the embers in another’s life, changing forever the other human being. That light, that life light, is our true
essence; it is who we are. Without question, every being who chooses to take on the challenge, who chooses to
live that life, to take that path, to give that light, chooses to give a piece of who they are to someone else in this
world, and gives of their very being. They choose to give from their life. That person can feel in their soul that
their life is an occasion and they truly have risen to it.
I can not wait to honor these special individuals and their work at our next Annual Training Conference at the Lake
of the Ozarks Tan-Tar-A Resort. See you there!
Dave Payne — MRA President 2009-2010
Concorde Career College, Kansas City
MRA Annual Conference

June 6-8, 2010
For more info contact:

jkrueger@aoinc.org
dpayne@concorde.edu
jay.robertson@vr.dese.mo.gov
pam.schleif@vr.dese.mo.gov
SEE YOU AT THE LAKE!

Tan-Tar-A Resort
LOCAL CHAPTER NEWS!!!!!

Increasing membership will be the Kansas
Eastern MRA Chapter City Chapter‘s focus this year. Members vol-
unteered at the ―Christmas in the Park‖ (Fund
The Eastern Chapter is proud to report the Chapter‘s Raiser). Our 22nd annual bowl-a-thon will still
progress. The Eastern Chapter has held several be a major fund raiser for our Chapter. Wow
mixers and trainings, where we have had fair atten- can you all believe that it has been 22
dance. The board is currently planning its first YEARS. Another event to be scheduled is a
Trivia night, which will be held on February 26, ―Technology/Gaming Tournament‖. This will
2009 at United Access. The Chapter has consis- include a Wii, Rock Band, Guitar Hero play-
tently held a mixer and training each quarter. The off and other new technological games. We
Eastern Chapter has dedicated members, which in- believe this will include more of our younger
clude but not limited to, The Veterans Administra- generation to become involved in our organi-
tion, multiple VR offices, local Agencies/providers, zation. There will be flyers distributed with
Universities and the St. Louis Special School Dis- details in the near future.
trict. The board is confident, through this collabora-
tion they will be able to meet the networking and As always the Kansas City Chapter will be
training needs, of the Eastern Chapter. The Eastern bringing members and non-members together
Chapter encompasses the counties covered by the for networking, professional development
Cape Girardeau, Rolla, Hannibal and all St. Louis seminars and community events.
area Vocational Rehabilitation Offices. We look
forward to reporting our future progress To promote some of the issues that are close
Becky Donley, Secretary to all of our hearts, the Kansas City Chapter
will have representation at the State Capitol,
Jefferson City, MO and hopefully Nationally
MRA, KC Chapter News in Washington D.C. to support legislative is-
sues that will further the mission of our asso-
ciation.
We are very excited for the 2009/10 year with the
KC Chapter. The Board Leadership this year: Alli- Allison Johnson, President
son Johnson, Pinnacle Career Institute – President, Pinnacle Career Institute
Paula Laney, Truman Employment Service – Presi-
dent Elect, Cindy Walley, Goodwill Industries –
Past President, Pam Schleif, Regional/East VR - Southwest MRA Chapter
Treasurer, Stephanie Monahan, Transition Office/
East VR – Secretary, David Meierotto, Aviation On October 22, 2009, the Southwest Chapter
Institute of Maintenance - Board Member, Janet of the Missouri Rehabilitation Association
Miller, retired - Board Member, Gino Taylor, Tru- hosted the 4th annual Disability Employment
man Employment Service - Board Member, Awareness Fair. This fair is designed to col-
AnnMarie Fleming, East VR - Board Member, laborate rehabilitation agencies and enhance
Janie Pitt, VAVR - By-Laws, Mary Henry, The Re- awareness to individuals with disabling condi-
habilitation Institute - Ways & Means, Debbie Tho- tions about services within our communities.
mas, Vatterott KC - Auditing, Barbara Myers, Ca-
reer Consulting Inc - Legislative Liaison. It was with great honor to receive representa-
tion this year from the office of James
O‘Neal, Mayor of Springfield, at our event.
2
This appearance was to officially proclaim - The initial attitudes of the clinicians are also
―October 2009 to be Disability Employment common among some rehabilitation profes-
Awareness Month in the City of Springfield and to sionals and something that we have to con-
urge employers to embrace the richness of Amer- stantly be on guard for in ourselves. As reha-
ica‘s diversity by considering the talents of all bilitation professionals it is easy to turn some-
workers, including those with disabilities‖. one away with the words ―you are not ready
for work‖. These words are often accompa-
To our Chapter this indicates that our efforts of nied by a laundry list of things that the client
working toward breaking down barriers within our needs to do to ―get ready‖ to go to work. Next
community is truly working and the compassion time you start to give your client the laundry
and passion behind our work may be hiding outside list, think about what you need to do to help
the walls of the rehabilitation field after all! I com- this client go to work. What barriers can you
mend the members of our Chapter for reaching out, remove? What barriers are not so serious that
always going for what they think is right, and advo- the client can work anyway. Are any of these
cating without restraint. barriers your attitudes?
Liz Drennan, President
I was recently talking to a job developer that is
considered to be very good at her job and has
a reputation for going above and beyond for
clients. During the conversation she told me
about an interaction she had with a client she
saw for the first time less than a week ago. As
a part of her initial interaction with the client
she asked about criminal history. The client
reported that he had a previous felony. The
job developer asked for more information and
the client refused to discuss the felony. She
told him that she needed the information to
successfully represent him with employers and
Overcoming Barriers he again refused. She determined that he was
―not ready‖ to work until he talked to her
One day, not too long ago I walked into a behav- about his felony. This all sounds pretty rea-
ioral health day treatment program where I had not sonable, up to a point. Instead of labeling the
been before. I was told by clinical staff that the cli- client as ―not ready‖, are there other tech-
ents were not interested in going to work and that niques she could have used? Put yourself in
they were really too ill to work. This is a common the position of the client, an individual with a
attitude among clinicians even where successful disability and a felony conviction. Think
Supported Employment programs are established. I about how you would react to being asked
sat down with the client group, about 8 people, and about your deepest personal failure by a per-
on the surface that assessment appeared to be true. son you just met. Maybe we could build some
I found a group that really did not believe in them- rapport through job search activities and
selves and that there was anything out there for showing we believe in the person before con-
them beyond day treatment. The group had a num- cluding he is ―not ready‖. we should look at
ber of misconceptions about losing their benefits. what we as rehabilitation professionals can do
Just a few months later, employment of just one to decrease some of the barriers the individual
member transformed their way of thinking! Now faces. The employer may see someone who is
several members of the group are working part time unique and a chance to make a difference
in the community. The difference was introducing
one staff member that believed they could work.
3
(continued from page 3)

for that one person. We can be creative and think THE UN-COMFORT ZONE
outside the box. Just a few minutes ago, I got a call
from a clinical supervisor in a behavioral health
with Robert Wilson
clinic who told me that the local Residential Care
Facility is putting people to work and that he The Examined Life
wanted my help to ―curb that before we loose too ―Hola!‖
many‖ clients from day treatment. After talking we ―Hola. ¿Qué tal?‖
discussed the many ways he and his staff could sup- ―Bien. ¿ y tu?‖
port the people going to work and how much their ―Bien.‖
employment meant to the client. We talked about
how employment can be as therapeutic as day treat- Paul and I were sixteen years old and had
ment - maybe more. By the end of the conversa- taken high school Spanish for a year. We
tion, he was asking how to get Supported Employ- called each other every night on the phone and
ment started in his clinic. Each person who walks spoke to each other in our new language.
through our door is of value with assets and dreams. More than anything we wanted to test our skill
We have many clients but he only has one life. with a real Spanish speaking person, but we
did not know any. Then we got the idea to
In our current economic market it is difficult have dinner at a Mexican restaurant. For two
enough to find a job opening that is good fit without boys who had never dined out without their
placing attitudinal barriers in the path of the people parents, this was a big adventure. We were so
we serve. Sometimes we may believe we are pro- motivated that when we made reservations,
tecting our clients from failure, but we are really we asked to be seated with a waiter who could
protecting our clients from being successful. Next not speak English.
time you think ―not ready‖ – stop and think again, if
you believe it can be so, that person might be your What motivated us? Knowledge. We made
best success story yet! the same discovery that led Sir Francis Bacon
to make his famous quote in 1597,
DuLane Gash, MS ―Knowledge is power.‖ We were empowered
Arkansas Director of Vocational Rehabilitation Services by what we had learned, and it gave us the
Alternative Opportunities, Inc. confidence to take a risk we would never have
www.aoinc.org
taken before.
By the end of dinner we found out we didn‘t

know nearly as much as we thought we did,
but the important thing was that our knowl-
edge, albeit meager, moved us to action.
It is the same reason that we find seminars and

lectures so motivating -- because we acquire
“You are what you new insights in a relatively brief period of
repeatedly do. time that we can act on right away. If the in-
formation is good, we can‘t wait to put it to
Excellence is not an work making our lives better and our jobs eas-
event - it is a habit." ier.
Aristotle
4
5
(continued from page 4) Eventually Ford became irritated by the ques-

Knowledge also motivates us because it enables us tions and remarked, ―I can summon to my aid
to be more inventive. Many new innovations are men who can answer any question I desire to
the result of two or more existing ideas synthesized ask concerning the business to which I am de-
into a new one. Creative thinkers regularly expose voting most of my efforts. Why should I clut-
themselves to new learning experiences, and to dif- ter up my mind with general knowledge.‖
ferent viewpoints. With each new experience, they
create new synapses – electrical connections be- Seek out knowledge that empowers you, and
tween the nerve cells – in their brains. This gives let it give you the confidence and courage to
them more data to draw from when they are looking be more and do more.
for solutions. Robert Evans Wilson, Jr.
www.jumpstartyourmeeting.com
My son recently asked me why his school required
him to learn to play a musical instrument. I ex-
plained to him that it was stimulating parts of his
brain he would not have used otherwise. I told him
that even if he chose not to continue playing the
instrument as an adult, that the knowledge he ac-
quired today may serve him in the future in some
way that is presently unknown to him.
Innovators are known for their ability to think out-

side of the box, but more than anything it is their
broad-based knowledge that gives them the courage
to challenge accepted beliefs. The most successful
innovators are those who make the acquisition of
knowledge part of their lifestyle.
Greek philosopher Socrates fully understood that

learning is a lifelong process. When he was found
guilty of teaching his students to question authority,
he was given a choice of punishment: death or ex-
ile. He chose death, stating, ―The unexamined life
is not worth living.‖
Knowledge, however, is more than just the accumu-

lation of information. It has to be used, applied, and
manipulated in some fashion. Automobile manu-
facturing innovator, Henry Ford, illustrated this
point during a civil trial in which he sued a Chicago
newspaper for libel. The paper had referred to him
as an ―ignorant pacifist.‖ At the trial, the defen-
dant‘s lawyer asked Ford a series of questions de-
signed to prove that he was indeed ignorant. Ques-
tions such as ―When was the American Revolution-
ary War?‖ and ―How many soldiers did the British
employ?‖
6
Our Vision is of communities where

all people are valued, have the
opportunity to be employed, can live
in a family setting or home of their
own and are able to build positive
connections with other people.
A.O. Employment Services partners with Vocational Rehabilitation to assist

individuals in finding and keeping employment.
Our Services Include:

• Vocational Evaluation and Assessment
• Individualized Job Placement and Retention
• Skills Training Programs
• Supported Employment
• Specialized services for individuals with Traumatic Brain Injuries (TBI)
• Specialized services for individuals who are Deaf or Hard of Hearing (DHH)
“AO is a great place for anyone who

wants to get their life in working order.
The people at AO are wonderful and will
help you in any way they possibly can.”
Missouri Service Locations:
Camdenton Lake St. Louis Springfield

138 W. Hwy. 54 1000 Lake St. Louis Blvd. 2626 W. College Rd.
Camdenton, MO 65020 Suite 223 Springfield, MO 65802
Phone (573) 346-2487 Lake St. Louis, MO 63367 Phone (417) 862-1753
Cape Girardeau Phone (636) 561-7166 Sunset Hills
3105 Independence, Suite B Nevada 10820 Sunset Office Dr.
Cape Girardeau, MO 63703 429 E. Walnut Suite 101
Phone (573) 334-9344 Nevada, MO 64772 Sunset Hills, MO 63127
Farmington Phone (417) 667-4638 Phone (314) 835-0226
1209 Maple Street Poplar Bluff West Plains
Farmington, MO 63640 346 N. Main St. 1117 Independence Dr.
Phone (573) 756-0707 Poplar Bluff, MO 63901 West Plains, MO 65775
Joplin Phone (573) 776-1941 Phone (417) 257-1545
405 E. 4th St. Rolla
Joplin, MO 64801 713 C Salem Ave.
Phone (417) 659-9911 Rolla, MO 65401
Phone (573) 341-2606
For more information, please visit www.aoinc.org
7
Katie Bannister
Ms. Wheelchair Missouri 2010
I will compete this July in the week long Ms. Wheelchair America 2010 Competition , Long Beach, California
I will then serve as the MO state coordinator for future competitions
Can you help me?

1. I need to make Missouri state appearances/speeches/conferences/meetings/school programs/organizations who look
for speakers…… It would be great if my mileage could be covered and any donations would be greatly appreciated.
2. My platform is ―Developing Healthy Coping Mechanisms‖ I am looking for sponsors………businesses /

organizations that believe in helping people overcome challenges, mental health issues, confidence building, mind/body
health, finding positive self image, developing acceptance and how to find the beauty in the bad.
Please email their info to katie@access-4-all.com and I‘ll do the rest!
―Tell us what you think”
Our state chapter News letter needs a NEW look! We

want
to hear from you. We need some bold, exciting, new ideas
on how to make our title page “Dazzle”.
Send your ideas on title, layout, color scheme, or idea that

you think might make our newsletter “POP” to
pam.schleif@vr.dese.mo.gov or an-
gie.neill@vr.dese.mo.gov
“ATTENTION COMPUTER GEEKS”
MRA is seeking members who have a hidden talent of

“Web Designing” or may know of someone who would be
willing to volunteer their time in managing our website.
Please submit your request to Pam Schleif with Vocational
Rehabilitation at pam.schleif@vr.dese.mo.gov
To visit our website go to www.mo-rehab.org
8
9
Membership Chair - Laura Klaus
Laura Klaus joins the MRA board with great energy and enthusiasm to help Vocational Rehabilitation coun-
selors and our service providers bring back independence to the daily routines of those with disabilities.
She holds a BS in Molecular Biology and a minor in Chemistry from Southeast Missouri State University.
Her employment background consists of radio sales until 2007 when she became the marketing guru for
United Access. Laura came to United Access first as a client. ―I have been a customer since 2003. My fa-
ther had an ATV accident and became a quadriplegic, which is how I found the company,‖ said Laura. ―I
found a new career focus through our incident. Here I am and I love it,‖ she said. Laura is also a certified
Braun and VMI conversion van mobility specialist. She loves to travel and cross off items from her ‗bucket‘
list. She enjoys SCUBA diving, photography, reading and playing with her nephews, Aiden and Henry.
Laura‘s goal is to help to increase MRA participation and to help pull together our network to better serve
our industry!
Laura Klaus
United Access
"Mobility for Living ... Service for Life"
9389 Natural Bridge Road
St. Louis, MO 63134
314.574.9571
lklaus@unitedaccess.com
Established in 1953 as Electronics Institute - 57 years of Education with our Agency Partners
2 Campus Locations in Certificates and Associates www.pcitraining.edu

Kansas City, MO Degree Programs Online Classes Also Available
− Medical Assistant Flexible Class Schedules Offered
1001 E 101st Terrace Ste 325 −Medical Billing/Coding Day
Evening
Kansas City, MO 64131 −Massage Therapy
816.331.5700 Flex Education
−Personal Trainer
Allison Johnson
11500 N Ambassador Dr. Ste 221
−Business - HR& Marketing
Kansas City, MO 64153 −Electronics Technology
816.270.5300 Proud Sponsor of Missouri
Maggie Franz
Rehabilitation Association
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NRA MEMBERSHIP APPLICATION

Mr. Mrs. Ms. Dr. (circle one)_______________________________________________________________________________
Address______________________________________________________ E-mail______________________________________
City___________________________________________________________________ State ________Zip __________________
Work Phone _______________________ Home Phone ___________________________ Fax No. _________________________
❑ New Member ❑ Renewal - Mem. N o . Who introduced you to NRA_______________________________________________
NRA ANNUAL MEMBERSHIP FEES

NRA ANNUAL MEMBERSHIP CATEGORIES DONOR SUPPORT CATEGORIES (no member benefits)
❑ Member $132 ❑ Organization $650 ❑ Student $42 ❑ Individual $75 ❑ Institution $1,500
I hereby certify that ____________________________ is a Full -Time Student at ______________________________

Expected Date of Graduation_________________ Signature of Major Professor_______________________________
A Full-Time undergraduate student must have a minimum of eight (8) hours per semester or equivalent.
P lease no te: Dues are no n -refund able and m emb ership no n - transferab le, b ut fully p o rtable sho uld yo u chang e yo ur emp lo yer. A
$15 charge will be assessed for returned checks. Membership is good for 12 months from the date your payment is processed. If
yo u d o no t wish fo r yo ur name to app ear o n co mm ercial list, please co ntact the natio nal o ffice.
DIVISION ANNUAL FEES

(Only NRA members, Organizational members and Students may join divisions.)
Rehabilitation Counselors and Educators Association National Association of Rehabilitation Support Staff
❑ Professional $45.00 ❑ Member $45.00 ❑Professional $20.00
❑ Student $20.00
National Association for Independent Living
National Rehabilitation Association Member $25.00 ❑ Student $10.00
of Job Placement and Development
Professional $30.00 ❑ Student $8.00 National Association of Service Providers in
Private Rehabilitation
National Association for Rehabilitation Leadership ❑Professional $30.00 ❑ Affiliate S30.00
Professional $30.00 ❑ Student $15.00 Student $5.00
Vocational Evaluation and
National Association of Multicultural Re-
Work Adjustment Association habilitation Concerns
Professional $35.00 ❑ Associate $35.00
❑ Member $20.00 ❑ Consumer S 10.00
Student $5.0 0
❑ Student $10.00
National Association of Disability Benefits Specialists
Professional $30.00 ❑ Student $15.00
Please make checks National Rehabilitation Association (703) 836-0850

Membership at the National level is required for Divisional Mem- 633 S. Washington Street FAX
Payable in U.S.
bership. Regional and State Chapter, Membership (s) at all levels
are included at no additional charge. Dollars and mail to: Alexandria, VA 2314-4109 (703) 836-0848
The portion of the membership fee set aside for NRA's two publications ❑I wish to pay membership on the Installment Plan (*). This plan provides for three (3) -
equally divided payments. plus S2.50 fee per payment. It is doe the first three (3) consecutive
is $9.25 for the Journal of Rehabilitation. and $8.50 for Contemporary
months of my membership year and *must he charged to the credit card. The first pay-ment will
Rehab. be charged upon receipt of my application, the 2nd and 3rd payments will be charged during
Help your Association to save expenses by' not using credit cards for the last week of the following two consecutive months. This Option is only available for credit
card payments.
Charges less than 100.00. Thank you.
S ig n at u re____ ____ ___ ____ ___ ___ __ _____ ___ ___ ____ ___ ___ ____ ___ ___ ____
❑ (Visa) Card No. ________________________________________ N R A A nnual Fe e s . __ _ __ _ Installment Plan (1/3 Total)________
Division Annual Fees ______ Administrative Fee ______

❑ (MC) Expiration Date _________________________________
Signature: _______________________________________________ Total Fees: _______ Installment Payment________
NRA Authorized Bank Draft - Complete the membership information above and sign below to authorize NRA to debit your
bank or checking account. Attach a cancelled check or deposit slip with your application. Please debit my account Monthly ❑
Signature________________________________________________________________________________
11
Autism Training was held with presenter James Emmett, national leader of employment ser-
vices for persons with autism spectrum disorders, on Dec. 4, 2009 at the National Weather Service
Training Center in Kansas City, MO. This was hosted by Dave Roberts of TACE, MU, Columbia
and brought together both area VR Counselors and Service Provider partners to share our experiences
and new resources to learn together how to best serve persons with autism spectrum disorder. This
was a two day training packed with resources, new ways to look at behavior, social coaching in life
and work place, environmental analysis, self advocacy, preparing a career portfolio and so much
more.
It was gratifying to work with our partners who "work with us on the front line" to address specific
needs, looking for strengths, addressing the social, environmental tasks where support is needed. It
was hands on, lots of discussion and follow through with thoughts, writing up specific tasks to ad-
dress the need for structure, appropriate interaction, career assessments to building a person‘s career
portfolio to highlight one's skills and work values. It was very good to laugh about our challenges,
brainstorm together and find a better way to address these concerns. We all benefited from this inter-
active learning and thinking with our partners in Rehabilitation sharing challenges and resolutions. It
is highly recommended for all VR Counselors and our partners in providing services that you partici-
pate in this training when it is offered again!
-Catherine Knowlton MS
Sr. Vocational Rehabilitation Counselor-
WEBSITES YOU MAY FIND USEFUL

Department of Veterans Affairs www.va.gov
Handbook of Disabilities through TACE-7 http://dps.missouri.edu/tace/
Disabled American Veterans www.dav.org
Blinded Veterans Association www.bva.org
Missouri Protection & Advocacy www.moadvocacy.org
Social Security Administration www.ssa.gov
MU‘s Veterans Center http://veterans.missouri.edu/
Missouri CILs www.mosilc.org
National CILs www.ilusa.com
Missouri Rehabilitation Services for the Blind http://dss.mo.gov/fsd/rsb/
Missouri Division of Vocational Rehabilitation http://www.dese.mo.gov/vr/
Missouri Workforce Development http://www.ded.mo.gov/wfd/
Job Accommodation Network http://www.jan.wvu.edu/
Cornell University Employment & Disability http://www.ilr.cornell.edu/edi/
12
13
Plans for our 2010 annual MRA Conference are well under way, with the event
th th
being scheduled for June 6 – 8 , 2010 at Tan-Tar-A resort. MRA is excited about the steady increase in con-
ference attendance and Service Provider participation over the past few years and expect this year to be the
best yet!
Themed “Life Is An Occasion, Rise To It” this conference will be both inspirational and informational for all re-
habilitation professionals, as we are reminded of the life changing value our services provide to individuals
throughout the State of Missouri. Our goal at this year’s conference is to refresh your vision of that which each
of us love about our profession, the opportunity to assist individuals as they endeavor to rise to the occasion
and overcome life’s challenges. We want you to leave this year’s conference empowered and passionate as
you return to your role as a rehabilitation professional assisting individuals with achieving that success. The
importance of developing relationships and being actively involved as` partners in the rehabilitation and em-
ployment community cannot be emphasized enough, and the more information we all have provides us with
enhanced opportunities to assist our consumers become successful.
It is our goal to provide informative and motivating keynote speakers as well as relevant break-out sessions,
combined with opportunities to earn continuing education credits. Ample opportunities will also be available
to network with other rehabilitation professionals from around the State of Missouri and gather information
on the services available to persons with disabilities.
We hope you will join us at the at Tan-Tar-A Resort at Lake of the Ozarks for three days of education, network-
ing and opportunities to recognize the successes of our peers.
-Joe Krueger-
Be sure to check out the Sunday evening

entertainment at the MRA Conference
The Skinny Improv is a dynamic improvisational

301 Park Central East comedy group that creates scenes and games to en-
Springfield, MO 65806
417-831-LAFF (5233) tertain and involve audiences. This hip, cutting-edge,
info@theskinnyimprov.com and lightning-fast style of improvised sketches,
scenes, and music is guaranteed to keep you roaring
with laughter and leave you screaming for more.
Founded in 2002, The Skinny Improv prospers as a

comedy training center and performance review. Lo-
cated in the historic district, The Skinny Improv is
known for both performing and teaching short and
long-form improvisational theatre.
14
CONFERENCE PRESENTERS
"As I Look Into the Crystal Ball, What Do I See?"
Jeff McGoy
Monday, June 7, 2010
This speech is for people who spend most of their time assisting others but rarely take
time for self.
Whether at school, home, work or elsewhere. An in depth look at ways to find inner happiness, inner child, face fears
and strengthen their personal vision of success. All that is needed for this process is a clear mind and a vision!
Jeff McGoy is a 33 year old native of Cairo, Illinois and is employed at Southern Illinois University Carbondale in New
Student Programs. Jeff is a graduate of Cairo High School and SIUC. He is also a motivational/inspirational speaker and
actor.
He has been publicly speaking for almost ten years. Jeff also from time to time uses his theatrical background and ex-
perience in his speeches. He manages to somehow bring excitement, entertainment and thought provoking lessons in his
delivery. He has performed14th one-man shows in which he performs 10 different characters with different personalities
and perspectives.
In his spare time, Jeff loves to work in performing and visual arts, write poetry, mentor youth, travel, attend sporting
events and spending time with family and friends
“Let It Go, Just Let it Go”

Kent Rader
Tuesday, June 8, 2010
Kent Rader is a professional speaker, author, and comedian. He helps companies

and associations wanting to be successful by reducing stress through laughter.
Having spent twelve years as CFO and CEO of Hospitals and five years in public accounting, Kent has experienced
the stress of today‘s business world first hand. In 1998 Kent became a professional speaker so he could share the im-
portance of laughter in combating stress. ―Regardless of the source of my stress, whether it be work or home,‖ Kent
says, ―humor seemed to be an important tactic to changing my perspective.‖
Kent found his true calling when he began to help people reduce stress by making them laugh. Kent states, ―I told my
son after September 11, 2001, I was born to do this. I would rather die at 45 having made people laugh than live to be
100 doing accounting..., but then, who wouldn‘t?‖ In 2002 Kent published his stress reduction book titled Let It Go,
Just Let It Go. Consumed with making people laugh, Kent began working in comedy clubs that same year in order to
improve his already gifted sense of humor.
Today Kent takes participants on a journey they will not want to end. It begins with Kent showing people where the
origins of their stressful feelings are derived, moving to how humor is a proven tool in combating these feelings. He
offers practical ways to include more humor in your life, along with stories that are guaranteed to make any audience
laugh.
Using Kent‘s recommendation produces genuine results like reducing stress, increased employee retention, improved
creative problem solving skills, better cooperation and collaboration within a team or company, as well as making an
organization more successful
15
2010
CONFERENCE AGENDA
Sunday, June 6th
2:00 - 3:30 Exhibitor Set-Up
3:30 - 5:30 Exhibits Open
5:30– 6:30 Presidents‘ Reception/Participation Recognition (patio)
8:30 –11:00 Skinny Improv
Monday, June 7th
8:00 – 9:30 Awards Breakfast

9:30 – 10:15 Exhibits Open
10:15 – 11:30 Keynote Speaker– Jeff McGoy
12:00 – 12:50 Break Outs
(1) VR Programs (for service providers)
(2) Motivational Interviewing
(3) Benefits Planning
(4) Assistive Technology
1:00 – 2:00 Lunch

2:15 – 3:15 Break Out
(1) Employment & Challenging Populations (rural, felony, 50+)
(2) Ethics
(3) Service Providers—‖Doing Business with VR‖
3:20 – 4:20 Break Out
(1) Transition/School to Work
(2) Disability Support Services
(3) VR Counselor & Employment Options (DOL, Workman‘s
Comp, SSDI, Expert Testimony)
5:00– 8:00 Dinner on Own
8:00 – 11:00 Entertainment
Tuesday, June 8th

8:00 – 9:00 Continental Breakfast
Exhibits Open
9:00 – 10:15 Key Note Speaker – ―Just Let It Go‖ — Kent Radar
10:15 – 11:15 Election Results
Business Meeting
Prize Drawings
10:15 – 12:00 MRA Board Meeting
16
MRA Conference
Participant Registration Form
June 6, 7 & 8, 2010
Name
Agency Name
Address
City State Zip
Telephone Fax
E-Mail address
Registration includes: Materials, certification processing, refreshment breaks,
awards breakfast and luncheon and fun night tickets
Description Fees Total
Registration Fee for Member(s) @ $75 each
Registration Fee for Non-Member(s) @ $100 each
Registration Fee & 1 year membership @ $207 each
Registration Fee for Student (s) @$40 each
Extra Fun Night Ticket @ $10 each

Extra Breakfast Ticket @ $15 each
Extra Luncheon Ticket @ $15 each
Electricity
ü if you require a vegetarian meal
ü if you would like to be invoiced TOTAL DUE
Note: $25 Cancellation Fee Prior to May 14, 2010 - No Refunds after May 14, 2010
Comments and/or Accessibility Needs: Please list accessibility needs by May 14 th
Return Completed Registration Form To: (816) 622-0621 (tele) (816) 622-0623 (fax)
Pam Schleif
Vocational Rehabilitation Pam.schleif@vr.dese.mo.gov
243 NW Executive Way
Lee’s Summit, MO 64063
www.mo-rehab.org
Hotel Information:
Tan-Tar-A Resort -- (800) 826-8272
Please state that you are with the MO Rehabilitation Association Conference
Room Rate is $81.00 per night
Deadline for Room Reservations: Saturday, May 3, 2010
Reservations made after this date may not be eligible for conference room rate.
17
MRA Conference
Service Provider Registration Form
June 6, 7 & 8, 2010
Agency Name
Address
City State Zi
p
Contact Person Telephone
Fax E-Mail address
Registration includes: Materials, certification processing, refreshment breaks,
awards breakfast and luncheon and fun night tickets
Name for Badge (attach additional page if necessary) Fees Total
Name 1 free registration free
Name Additional Registration @75.00
3‘x6‘ table (Exhibit Space) @ $275.00 each

Additional Exhibit Space @ $250.00 @ $250.00
Phone Line @ $50.00
Electricity @ $25.00
ü if you require a vegetarian meal
ü if you would like to be invoiced TOTAL DUE
Note: $25 Cancellation Fee Prior to May 14, 2010 - No Refunds after May 14, 2010
Comments and/or Accessibility Needs: Please list accessibility needs by May 14 th
Return Completed Registration Form To: (816) 622-0621 (tele) (816) 622-0623 (fax)
Pam Schleif
Vocational Rehabilitation Pam.schleif@vr.dese.mo.gov
www.mo-rehab.org
Hotel Information:
Tan-Tar-A Resort -- (800) 826-8272
Please state that you are with the MO Rehabilitation Association Conference
Room Rate is $81.00 per night
Deadline for Room Reservations: Saturday, May 3, 2010
Reservations made after this date may not be eligible for conference room rate. 18
Sponsor Opportunities
LIFE IS AN OCCASION… RISE TO IT!
Organization or Business Name:____________________________________________________
As a Service Provider to persons with disabilities you may want to be a special sponsor for this year’s
Conference. As a sponsor you will be given special recognition at the Conference and your service or agency
will be highlighted during the Conference, in the Conference Program and on our new WEBSITE
www.mo-rehab.org. The sponsorship levels are as follows:
Bronze $100.00 Silver $250.00
Gold $500.00 Platinum $1,000.00
Please include any sponsorship level you wish in comments with your registration. Please include a short bio
and write up about your Services for the Conference Program.
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Additional Opportunities… (Some are Limited to “first come first serve”)
Provide the Official 2010 MRA Conference “BAGS”! Your logo with the MRA’s on the bag.*
Sit at the MRA Registration table and Handout 1 bag to each registered attendee!
*Ask Dave Payne or Joe Krueger for details
Handout / Insert in the Official Conference Bag…

Include your own insert/handout/flyer/giveaway, in each Conference bag* $100.00 Per Item
*Items Must be provided to us (MRA) no later than June 2nd 2010
“Entertainment” Official Conference Entertainment Sponsorship

Sunday / Monday Night scheduled entertainment (MRA contracts and schedules)
*Ask Dave Payne or Joe Krueger for Details
David Payne Joe Krueger MRA

MRA President 2009-2010 President-Elect 2009-2010
Concorde Career College Alternative Opportunities, Inc.
Kansas City MO 64111 Springfield MO
816.531.5223 / 816.595.2080 417.862.1753
19
20

2010 Service Award Nominations
"Itis now time to honor our own. A series of prestigious awards has been set up over the years for this
purpose. Please read the list below and consider nominating someone you know who is making an out-
standing contribution to serving the needs of our consumers in their own unique way. Nominations for
these awards are to be in the form of a letter addressed to the nomination committee explaining how you
believe your nominee meets the requirements for the award. Awards will be presented at the awards
luncheon at the annual conference in June."
Counselor of the Year: Recognizes outstanding contribution by a counselor in the Rehabilitation community who con-
tinually goes above and beyond to service persons with disabilities.
Outstanding Support Staff: Recognizes outstanding contribution by a support staff in the Rehabilitation community
who goes above and beyond to service persons with disabilities.
Administrator of the Year: Recognizes an administrator who has provided outstanding service toward meeting the
needs of their staff and the Rehabilitation community.
Consumer of the Year: Recognizes consumer(s) with successes in rehabilitation, who have or are working toward their
goals and deserve special mention and recognition for their endeavors.
Service Provider of the Year: Recognizes a provider as a whole, or a particular representative from that provider who
has provided outstanding service toward meeting the needs of persons with disabilities.
Employer of the Year: Recognizes employer(s) who have made significant contributions toward meeting the needs of
the Rehabilitation community by hiring persons with disabilities.
Governmental Affairs: Recognizes outstanding contribution by a legislator or governmental affairs worker in regard to
persons with disabilities.
MRA Lifetime Service Award: Recognizes MRA members who are either currently working or who have retired from
employment. Designed to honor their long-term commitment to MRA and their dedication to serving the needs of per-
sons with disabilities.
The Stevinson Award: The Stevinson Award stands singularly as the most prestigious honor given by the Missouri Re-
habilitation Association. A recipient must have made a significant or outstanding contribution toward meeting the needs
of persons with disabilities with whom he/she has contact; and must have consistently gone above and beyond the call of
duty to help persons with disabilities and have been recognized by his/her peers for doing such.
To nominate for any or all of these awards, please submit the following information:
1. Name of nominee, place of employment, address and phone.
2. Name of person making the nomination, place of employment, address and phone.
3. A description or letter(s) of support, explaining why this person is deserving of the award.
Please return your nominations by Monday, April 5, 2010

Pam Schleif
Vocational Rehabilitation
Or
Pam.schleif@vr.dese.mo.gov
21
Drake Masters of Science classes in Kansas City

The College of Education at Drake University is pleased to announce the offering of three new Mas-
ter of Science degree programs. Convenient weekend and web-assisted cohort format will allow
adults working full-time from around the region to attend. These cohorts are slated to start in the
summer of 2010.
The Rehabilitation Administration program (offered in Kansas City) will prepare students to
serve as leaders within the field of rehabilitation. Graduates typically assume leadership positions
within state or nonprofit agencies serving individuals with disabilities.
The Rehabilitation Counseling program (offered in both Kansas City and Council Bluffs, Iowa)
will prepare students to become certified rehabilitation counselors who will work for state, non-
profit, or for-profit agencies serving individuals with disabilities. This program is accredited by the
Council on Rehabilitation Education.
Classes are typically held one weekend each month to reach the broadest audience of practicing pro-
fessionals and individuals with disabilities within Iowa, Kansas, Missouri, and Nebraska.
Full scholarships are available for students interested in working for a state or non-profit agency that
serves individuals with disabilities after graduation.
Interested persons should contact Nancy Kaywood at 913-310-0074. More information is available
online.
Space will be limited to 20 persons in each of the three classes. Applications should be submitted
by March 25, 2010.
An information session will be held on Thursday, February 18th from 4:00 pm to 8:00 pm at the
Summit Room at the Hampton Inn on the Plaza and on Saturday March27th from noon to 4:00 pm
at the Hampton Inn on the Plaza, Seville Room. Join us and bring your questions!
Nancy J. Kaywood
Drake University
913-310-0074
FAX 801-912-4168
What you do today is important

because you are exchanging a
day of your life for it!!
22
“2009” New NRA members
Welcome!!!
Marianna Abashian Denise Mason

Brenne Ardrey Michelle Mellody
Emily Borgel Janis Miller
Adrienne Burkemper Robert Miller
Kimberly Chapin Jennifer Mueller-Sparrow
Linda Collins Laura Mueth
Shelley Cook Angela Neill
Alison Cooper Lori Pace
Becky Donley Andrea Pannullo
Barry Elbasani Amanda Pruit
Carly Elms Heather Romine
Lori Evans Adrian Rothrock
Linda Hilderbran David Showalter
Barb Hoelzer Nancy Strothmann
Heather Horne Christal Thomas
Sandra Hughey Barbara Warner
2010 Conference Sponsors

Concorde Career College
Pinnacle Career Institute
National American University
THANK YOU
FOR YOUR SUPPORT!
For sponsor opportunities contact
Dave Payne at 816.531.5223 / 816.595.2080
Or
Joe Krueger at 417.862.1753
23
MRA NEWSLETTER
Editor’s Box
“Your Professional The Missouri Rehabilitation
Association Newsletter
Organization”
is published quarterly as an
information service.
Membership Information Please submit future articles to:
Cindy Walley
Contact: Helping Hand of Goodwill
cwalley@mokangoodwill.org
or
Laura Klaus
Pam Schleif
Vocational Rehabilitation
United Access pam.schleif@vr.dese.mo.gov
9389 Natural Bridge Road or
St. Louis, mo 63134 Angie Neill
(314) 574-9571 Vocational Rehabilitation
angie.neill@vr.dese.mo.gov
lklaus@unitedaccess.com
24

MRA Today: Missouri Rehabilitation Association

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MRA Annual Conference

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SEE YOU AT THE LAKE!

LOCAL CHAPTER NEWS!!!!!

(continued from page 3)

By the end of dinner we found out we didn‘t

It is the same reason that we find seminars and

(continued from page 4) Eventually Ford became irritated by the ques-

Innovators are known for their ability to think out-

Greek philosopher Socrates fully understood that

Knowledge, however, is more than just the accumu-

Our Vision is of communities where

A.O. Employment Services partners with Vocational Rehabilitation to assist

Our Services Include:

“AO is a great place for anyone who

Missouri Service Locations:

Camdenton Lake St. Louis Springfield

For more information, please visit www.aoinc.org

Ms. Wheelchair Missouri 2010

Can you help me?

2. My platform is ―Developing Healthy Coping Mechanisms‖ I am looking for sponsors………businesses /

Please email their info to katie@access-4-all.com and I‘ll do the rest!

―Tell us what you think”

Our state chapter News letter needs a NEW look! We

Send your ideas on title, layout, color scheme, or idea that

“ATTENTION COMPUTER GEEKS”

MRA is seeking members who have a hidden talent of

To visit our website go to www.mo-rehab.org

Membership Chair - Laura Klaus

2 Campus Locations in Certificates and Associates www.pcitraining.edu

NRA MEMBERSHIP APPLICATION

NRA ANNUAL MEMBERSHIP FEES

I hereby certify that ____________________________ is a Full -Time Student at ______________________________

DIVISION ANNUAL FEES

Please make checks National Rehabilitation Association (703) 836-0850

❑ (Visa) Card No. ________________________________________ N R A A nnual Fe e s . __ _ __ _ Installment Plan (1/3 Total)________

Division Annual Fees ______ Administrative Fee ______

Signature: _______________________________________________ Total Fees: _______ Installment Payment________

WEBSITES YOU MAY FIND USEFUL

Handbook of Disabilities through TACE-7 http://dps.missouri.edu/tace/

Disabled American Veterans www.dav.org

Blinded Veterans Association www.bva.org

Missouri Protection & Advocacy www.moadvocacy.org

Social Security Administration www.ssa.gov

MU‘s Veterans Center http://veterans.missouri.edu/

Missouri CILs www.mosilc.org

National CILs www.ilusa.com

Missouri Rehabilitation Services for the Blind http://dss.mo.gov/fsd/rsb/

Missouri Division of Vocational Rehabilitation http://www.dese.mo.gov/vr/

Missouri Workforce Development http://www.ded.mo.gov/wfd/

Job Accommodation Network http://www.jan.wvu.edu/

Cornell University Employment & Disability http://www.ilr.cornell.edu/edi/

Be sure to check out the Sunday evening

The Skinny Improv is a dynamic improvisational

Founded in 2002, The Skinny Improv prospers as a

“Let It Go, Just Let it Go”

Kent Rader is a professional speaker, author, and comedian. He helps companies

I hereby certify that is a Full -Time Student at __

❑ (Visa) Card No. ______________________________________ N R A A nnual Fe e s . _ __ _ Installment Plan (1/3 Total)________

Division Annual Fees Administrative Fee

Signature: ___________________________________________ Total Fees: _ Installment Payment______