Maintance Manual IBM R50
Maintance Manual IBM R50
Maintance Manual IBM R50
April 2008
Introduction . . . . . . . . . . . . . 3
Important service information . . . . . . . . . 3
Strategy for replacing FRUs . . . . . . . . . 3
Strategy for replacing a hard disk drive . . . . . 4
How to use error messages . . . . . . . . 4
Strategy for replacing FRUs for CTO, CMV, and GAV 4
Product definition . . . . . . . . . . . 4
FRU identification for CTO, CMV, and GAV products 5
Important information about replacing RoHS compliant
FRUs . . . . . . . . . . . . . . . 7
Diskette compatibility matrix . . . . . . . . . 8
Safety notices: multilingual translations . . . . . . 8
Safety information . . . . . . . . . . . . 20
General safety . . . . . . . . . . . . 20
Electrical safety . . . . . . . . . . . 21
Safety inspection guide . . . . . . . . . 23
Handling devices that are sensitive to electrostatic
discharge . . . . . . . . . . . . 24
Grounding requirements . . . . . . . . . 25
Laser compliance statement . . . . . . . . . 26
General descriptions . . . . . . . . . . 29
Read this first . . . . . . . . . . . . . 29
What to do first . . . . . . . . . . . 29
Related service information . . . . . . . . . 31
Service Web site . . . . . . . . . . . 31
Restoring the pre-installed system . . . . . . 31
Passwords . . . . . . . . . . . . . 32
Power management . . . . . . . . . . 35
Checkout guide . . . . . . . . . . . . 38
Testing the computer . . . . . . . . . . 38
Detecting system information with PC-Doctor . . . 41
Power system checkout . . . . . . . . . 41
Contents v
vi R50e, R51e and R52 Series
About this manual
This manual contains service and reference information for
ThinkPad® R50e series (MT 1834, 1842, 2670), R51e
series (MT 1843, 1844, 1845), R52 series (MT 1846, 1847,
1848, 1850, 1858, 1859, 1860, 1861, 1862, 1863, 1870),
and ThinkPad Dock II (MT2877) products. Use this manual
along with the advanced diagnostic tests to troubleshoot
problems.
Note
MT 1850, 1862, 1863, and 1870 are special bids.
For information on how to locate service parts, refer
to “Strategy for replacing FRUs for CTO, CMV, and
GAV” on page 4.
Important
This manual is intended for trained service
personnel who are familiar with ThinkPad products.
Use this manual along with the advanced diagnostic
tests to troubleshoot problems effectively.
Important
BIOS and device driver fixes are
customer-installable. The BIOS and device drivers
are posted on the customer support site
http://www.lenovo.com/think/ support
Product definition
Dynamic Configure To Order (CTO)
This provides the ability for a customer to configure an
IBM® solution from an eSite, and have this configuration
sent to fulfillment, where it is built and shipped directly to
the customer. The machine label, PC Entitlement
Warehouse (PEW), eSupport, and the HMM will load these
products as the 4-digit MT and 3-digit model, where model
= “CTO” (Example: 1829-CTO).
Using PEW
v PEW is the primary source for identifying FRU part
numbers and FRU descriptions for the key commodities
for CTO, CMV and GAV products at a MT - serial
number level. An example of key commodities are hard
disk drives, system boards, microprocessors, Liquid
Crystal Displays (LCDs), and memory.
v Remember, All CTO and CMV products are loaded in
PEW under the 4-digit MT and 3-digit model, where
model = “CTO” (Example: 1829-CTO). GAVs are loaded
in PEW under the 4-digit MT and 3-digit model, where
model = a “fixed part number”, not “CTO” (Example:
1829-F1U).
v PEW can be accessed at the following Web site:
http://w3-3.ibm.com/pc/entitle
Click on MACHINE LOOKUP, followed by WARRANTY
INFORMATION. Input the MT and the Serial number
and the list of key commodities will be returned in the
PEW record under COMPONENT INFORMATION.
v Business Partners using Eclaim will access PEW when
performing Entitlement Lookup. Business Partners will
enter Loc ID, MT and Serial, and the key commodities
will be returned in the Eclaim record under SYSTEM
DETAILS.
v Authorized IBM Business Partners can access Eclaim at
the following Web site: https://wca.eclaim.com
Using eSupport
For Key Commodities (Examples - hard disk drive,
system board, microprocessor, LCD, and memory)
Introduction 5
Important service information
Introduction 7
Important service information
Safety notice 1
Introduction 9
Safety notices
Safety notice 2
DANGER
(continued)
Introduction 11
Safety notices
Safety notice 3
DANGER
(continued)
Introduction 13
Safety notices
Safety notice 4
DANGER
(continued)
Introduction 15
Safety notices
Safety notice 5
If the LCD breaks and the fluid from inside the LCD
gets into your eyes or on your hands, immediately
wash the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the
fluid are present after washing.
Safety notice 6
DANGER
Introduction 17
Safety notices
Safety notice 7
DANGER
Safety notice 8
DANGER
Introduction 19
Safety information
Safety information
The following section presents safety information with
which you need to be familiar before you service a
ThinkPad computer.
General safety
Follow these rules to ensure general safety:
v Observe good housekeeping in the area of the
machines during and after maintenance.
v When lifting any heavy object:
1. Make sure that you can stand safely without
slipping.
2. Distribute the weight of the object equally between
your feet.
3. Use a slow lifting force. Never move suddenly or
twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any
object that weighs more than 16 kg (35 lb) or that
you think is too heavy for you.
v Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
v Before you start the machine, make sure that other
service representatives and the customer’s personnel
are not in a hazardous position.
v Place removed covers and other parts in a safe place,
away from all personnel, while you are servicing the
machine.
v Keep your toolcase away from walk areas so that other
people will not trip over it.
v Do not wear loose clothing that can be trapped in the
moving parts of a machine. Make sure that your sleeves
are fastened or rolled up above your elbows. If your hair
is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or
fasten it with a nonconductive clip, about 8 centimeters
(3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or
metal fasteners for your clothing.
Attention: Metal objects are good electrical
conductors.
v Wear safety glasses when you are hammering, drilling,
soldering, cutting wire, attaching springs, using solvents,
or working in any other conditions that might be
hazardous to your eyes.
WARNING
Handling the cord on this product or cords
associated with accessories sold with this product
will expose you to lead, a chemical known to the
State of California to cause cancer, and birth defects
or other reproductive harm. Wash hands after
handling.
Electrical safety
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some
hand tools have handles covered with a soft
material that does not insulate you when working
with live electrical currents.
Introduction 21
Safety information
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external
ground pin and the frame ground.
b. The power cord should be the type specified in the
parts list.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-ThinkPad alterations. Use
good judgment as to the safety of any non-ThinkPad
alterations.
6. Check inside the unit for any obvious unsafe
conditions, such as metal filings, contamination, water
or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
Introduction 23
Safety information
Notes
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you
use have been certified (ISO 9000) as fully
effective.
Note
The use of a grounding system to guard against
ESD damage is desirable but not necessary.
Grounding requirements
Electrical grounding of the computer is required for
operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a
certified electrician.
Introduction 25
Laser compliance statement
CAUTION:
Introduction 27
Laser compliance statement
DANGER
Important notes
v Only certified trained personnel should
service the computer.
v Before replacing any FRU, read the entire
page on removing and replacing FRUs.
v When you replace FRUs, use new
nylon-coated screws.
v Be extremely careful during such write
operations as copying, saving, or formatting.
Drives in the computer that you are servicing
sequence might have been altered. If you select
an incorrect drive, data or programs might be
overwritten.
v Replace an FRU only with another FRU of the
correct model. When you replace a FRU, make
sure that the model of the machine and the FRU
part number are correct by referring to the FRU
parts list.
v A FRU should not be replaced because of a
single, unreproducible failure. Single failures
can occur for a variety of reasons that have
nothing to do with a hardware defect, such as
cosmic radiation, electrostatic discharge, or
software errors. Consider replacing a FRU only
when a problem recurs. If you suspect that a
FRU is defective, clear the error log and run the
test again. If the error does not recur, do not
replace the FRU.
v Be careful not to replace a nondefective FRU.
What to do first
When you do return a FRU, you must include the following
information in the parts exchange form or parts return form
that you attach to it:
__ 1. Name and phone number of servicer
__ 2. Date of service
__ 3. Date on which the machine failed
__ 4. Date of purchase
__ 5. Failure symptoms, error codes appearing on the
display, and beep symptoms
__ 6. Procedure index and page number in which the
failing FRU was detected
__ 7. Failing FRU name and part number
__ 8. Machine type, model number, and serial number
__ 9. Customer’s name and address
Note
The recovery process might take up to 2 hours.
General descriptions 31
Related service information
Passwords
As many as three passwords may be needed for any
ThinkPad computer: the power-on password (POP), the
hard-disk password (HDP), and the supervisor password
(SVP).
Power-on password:
A power-on password (POP) protects the system from
being powered on by an unauthorized person. The
password must be entered before an operating system can
be booted.
Hard-disk password:
There are two hard-disk passwords (HDPs):
v User HDP—for the user
v Master HDP—for the system administrator, who can use
it to get access to the hard disk even if the user has
changed the user HDP
Note: There are two modes for the HDP: User only and
Master + User. The Master + User mode requires
two HDPs; the system administrator enters both in
the same operation. The system administrator then
provides the user HDP to the system user.
Supervisor password:
A supervisor password (SVP) protects the system
General descriptions 33
Related service information
5. Select Password.
6. Select Power-On Password.
7. Type the current SVP in the Enter Current Password
field. then leave the Enter New Password field blank,
and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10; then, in the Setup confirmation window,
select Yes .
Power management
To reduce power consumption, the computer has three
power management modes: screen blank, standby, and
hibernation.
Standby mode
When the computer enters standby mode, the following
events occur in addition to what occurs in screen blank
mode:
v The LCD is powered off.
v The hard disk drive is powered off.
v The CPU stops.
Note: If you are using the ACPI operating system, you can
change the action of Fn+F4.
General descriptions 35
Related service information
Hibernation mode
In hibernation mode, the following occurs:
v The system status, RAM, VRAM, and setup data are
stored on the hard disk.
v The system is powered off.
General descriptions 37
Checkout guide
Checkout guide
Use the following procedures as a guide in identifying and
correcting problems with the ThinkPad computer.
General descriptions 39
Checkout guide
Use the cursor keys and ESC to move in menus. Press ENTER to select.
Hardware Info
v System Configuration
v Memory Contents
v Physical Disk Drives
v Logical Disk Drives
v VGA Information
v IDE Drive Info
v PCI Information
v PNPISA Info
v SMBIOS Info
v VESA LCD Info
v Hardware Events Log
Utility
v Run External Tests
v Surface Scan Hard Disk
v Benchmark System
v DOS Shell
v Tech Support Form
v Battery Rundown
v View Test Log
v Print Log
v Save Log
v Full Erase Hard Drive
v Quick Erase Hard Drive
General descriptions 41
Checkout guide
1 +15.5 to +17.0
2
2 Ground
1
(16 - 10 V)
If the charge indicator still does not turn on, replace the
system board. Then reinstall the battery pack. If it is still
not charged, go to the next section.
1 + 0 to + 12.6
1(+)
2
3 5 Ground (−)
4
5(-)
General descriptions 43
Checkout guide
Red (+)
Wire Voltage (V dc)
Red +2.5 to +3.2
Black Ground
Black (-)
Product overview
This section presents the following product-unique
information:
v “Specifications”
v “Status indicators” on page 54
v “FRU tests” on page 57
v “Fn key combinations” on page 59
Specifications
The following table lists the specifications of the ThinkPad
R50e, R51e and R52 series:
Feature Description
Processor R50e series:
v Intel® Celeron® M processor 350 (1.3
GHz), L2 1-MB cache
v Intel Celeron M processor 360 (1.4
GHz), L2 1-MB cache
v Intel Celeron M processor 370 (1.5
GHz), L2 1-MB cache
v Intel Pentium® M processor 725 (1.6
GHz), L2 1-MB cache
v Intel Pentium M processor 735 (1.7
GHz), L2 1-MB cache
v Intel Pentium M processor 745 (1.8
GHz), L2 1-MB cache
v Intel Pentium M processor 755 (2.0
GHz), L2 1-MB cache
R51e series:
v Intel Celeron M processor 360 (1.4
GHz), L2 1-MB cache
v Intel Celeron M processor 370 (1.5
GHz), L2 1-MB cache
v Intel Celeron M processor 380 (1.6
GHz), L2 1-MB cache
v Intel Pentium M processor 740 (1.73
GHz), L2 2-MB cache
v Intel Pentium M processor 750 (1.86
GHz), L2 2-MB cache
v Intel Pentium M processor 760 (2.0
GHz), L2 2-MB cache
v Intel Pentium M processor 770 (2.1
GHz), L2 2-MB cache
(continued)
(continued)
Feature Description
Processor R52 series:
v Intel Celeron M processor 350 (1.3
GHz), L2 1-MB cache
v Intel Celeron M processor 360 (1.4
GHz), L2 1-MB cache
v Intel Celeron M processor 370 (1.5
GHz), L2 1-MB cache
v Intel Celeron M processor 380 (1.6
GHz), L2 1-MB cache
v Intel Pentium M processor 730 (1.6
GHz), L2 2-MB cache
v Intel Pentium M processor 740 (1.73
GHz), L2 2-MB cache
v Intel Pentium M processor 750 (1.86
GHz), L2 2-MB cache
v Intel Pentium M processor 760 (2.0
GHz), L2 2-MB cache
v Intel Pentium M processor 770 (2.1
GHz), L2 2-MB cache
v Intel Pentium M processor 780 (2.26
GHz), L2 2-MB cache
Standard memory R50e series:
v 256 MB DDR SDRAM SO-DIMM
(PC2700) card × 1
v 512 MB DDR SDRAM SO-DIMM
(PC2700) card × 1
v 1 GB DDR SDRAM SO-DIMM (PC2700)
card × 1
R51e series:
v 256 MB DDR SDRAM SO-DIMM
(PC2-4200) card × 1
v 512 MB DDR SDRAM SO-DIMM
(PC2-4200) card × 1
R52 series:
v 256 MB DDR SDRAM SO-DIMM
(PC2-4200) card × 1
v 512 MB DDR SDRAM SO-DIMM
(PC2-4200) card × 1
v 1 GB DDR SDRAM SO-DIMM
(PC2-4200) card × 1
(continued)
Feature Description
Optional memory v 256 MB DDR SDRAM SO-DIMM
(PC2700) card
v 512 MB DDR SDRAM SO-DIMM
(PC2700) card
v 1 GB DDR SDRAM SO-DIMM (PC2700)
card
v 256 MB DDR SDRAM SO-DIMM
(PC2-4200) card
v 512 MB DDR SDRAM SO-DIMM
(PC2-4200) card
v 1 GB DDR SDRAM SO-DIMM
(PC2-4200) card
(maximum of 2048 MB)
Bus architecture v 400 MHz PSB (Processor System Bus)
v 533 MHz PSB
v 333 MHz DDR (Double Data Rate)
SDRAM (Synchronous DRAM) (PC2700)
v 533 MHz DDR-2 (Double Data Rate 2)
SDRAM (Synchronous DRAM)
(PC2-4200)
v HUB link
v PCI bus
v LPC bus
Graphic memory R50e series:
chip v Intel 855GM
R51e series:
v RC410M
R52 series:
v Intel 910GML
v Intel 915GM
v 32 MB DDR SDRAM (ATI M22-32)
v 32 MB DDR SDRAM (ATI M22-64)
v 64 MB DDR SDRAM (ATI M22-64)
CMOS RAM v 242 bytes
(continued)
Feature Description
I/O port R50e and R51e series:
v External monitor connector
v Stereo headphone jack
v Monaural microphone jack
v Parallel connector
v RJ11 connector
v RJ45 connector
v Universal serial bus (USB) 2.0 connector
× 2 (compatible with USB 1.1 and 2.0)
R52 series:
v External monitor connector
v Stereo headphone jack
v Monaural microphone jack
v Infrared port
v Parallel connector
v Docking connector
v RJ11 connector
v RJ45 connector
v TV-out connector (S-Video)
v Universal serial bus (USB) 2.0 connector
× 2 (compatible with USB 1.1 and 2.0)
v IEEE 1394 connector (some models)
v Fingerprint reader (some models)
Internal modem v 56.6 Kbps
Audio R50e and R51e series:
v 1 W built-in monaural speaker×1
v Software control volume
R52 series:
v 1 W built-in stereo speaker × 2
v Software control volume
Infrared transfer (for v IrDA 1.1
R52 series)
Display R50e and R51e series:
v 14.1-inch, 16M colors, XGA (1024 × 768
resolution) TFT color LCD
v 15.0-inch, 16M colors, XGA (1024 × 768
resolution) TFT color LCD
R52 series:
v 14.1-inch, 16M colors, XGA (1024 × 768
resolution) TFT color LCD
v 15.0-inch, 16M colors, XGA (1024 × 768
resolution) TFT color LCD
v 15.0-inch, 16M colors, SXGA+ (1400 ×
1050 resolution) TFT color LCD
(continued)
Feature Description
Ultrabay Enhanced R50e series:
device v CD-ROM drive, 12.7 mm high
v DVD drive, 12.7 mm high
v DVD/CD-RW combo drive, 12.7 mm
high
v DVD-RAM/RW drive, 12.7 mm high
(option)
R51e series:
v CD-ROM drive, 12.7 mm high
v DVD drive, 12.7 mm high
v DVD/CD-RW combo drive, 12.7 mm
high
v DVD-RAM/RW drive, 12.7 mm high
R52 series:
v CD-ROM drive, 12.7 mm high
v DVD drive, 12.7 mm high
v DVD/CD-RW combo drive, 12.7 mm
high
v DVD-RAM/RW drive, 12.7mm high
v DVD drive, 9.5 mm high (supported by
CTO)
v DVD/CD-RW combo drive, 9.5 mm high
(supported by CTO)
v DVD-RAM/RW drive, 9.5 mm high
(supported by CTO)
Touch pad (for R52 v UltraNav
series)
ThinkLight Yes
Hard disk drive v 30.0 GB, 4200 rpm, 9.5 mm high, IDE
interface
v 40.0 GB, 4200 rpm, 9.5 mm high, IDE
interface
v 40.0 GB, 5400 rpm, 9.5 mm high, IDE
interface
v 60.0 GB, 4200 rpm, 9.5 mm high, IDE
interface
v 60.0 GB, 5400 rpm, 9.5 mm high, IDE
interface
v 80.0 GB, 4200 rpm, 9.5 mm high, IDE
interface
v 80.0 GB, 5400 rpm, 9.5 mm high, IDE
interface
v 80.0 GB, 7200 rpm, 9.5 mm high, IDE
interface
v 100.0 GB, 5400 rpm, 9.5 mm high, IDE
interface
(continued)
Feature Description
Integrated wireless R50e series:
LAN feature v 802.11b
v 802.11b/g
R51e series:
v 802.11b/g
v 802.11a/b/g
R52 series:
v 802.11b
v 802.11b/g
v 802.11a/b/g and Bluetooth wireless
Mini PCI adapter R50e series:
v Intel PRO/Wireless LAN 2100 3B Mini
PCI Adapter (802.11b)
v Intel PRO Wireless 2200BG Mini-PCI
Adapter
R51e series:
v ThinkPad 11b/g Wireless LAN Mini PCI
Adapter
v ThinkPad 11a/b/g Wireless LAN Mini
PCI Adapter II
R52 series:
v Intel PRO/Wireless LAN 2100 3B Mini
PCI Adapter (802.11b)
v Intel PRO Wireless 2200BG Mini-PCI
Adapter
v ThinkPad 11b/g Wireless LAN Mini PCI
Adapter
v ThinkPad 11a/b/g Wireless LAN Mini
PCI Adapter II
v Intel PRO Wireless 2915ABG Mini-PCI
Adapter
PC v One Type-III
Card/ExpressCard v One Type-II
v One Type-II
v One ExpressCard
Ethernet (on the R50e and R51e series:
system board) v 10/100Base Ethernet
R52 series:
v Gigabit Ethernet
(continued)
Feature Description
Communication R50e and R51e series:
daughter card v ThinkPad Integrated 56K Modem
(CDC) (MDC-2)
R52 series:
v ThinkPad Integrated 56K Modem
(MDC-2)
v ThinkPad Integrated Bluetooth IV with
56K Modem (BMDC-3)
Battery v Li-ion battery (6 cells)
v Li-ion battery (9 cells)
v Ultrabay Enhanced Li Polymer battery, 3
cells (option)
AC adapter v 72-watt type
Preinstalled v Windows XP Professional
operating system v Windows XP Home Edition
Status indicators
The system status indicators show the status of the
computer, as follows:
1 2 3 4 5 6 7 8
2 7 8
Indicator Meaning
1 Wireless Green:
status The wireless feature (the IEEE 802.11
standard) is on, and the radio link is ready
for use.
Blinking green:
Data is being transmitted.
2 Bluetooth Green:
wireless Bluetooth wireless feature is operational.
status This indicator is on when Bluetooth
R
(continued)
Indicator Meaning
7 Battery Green:
status The battery is in use and has enough
power. The ac adapter has charged the
battery completely.
Blinking green:
The battery is being charged, but still has
enough power to operate. (At regular
intervals, the indicator light turns off briefly.)
Orange:
The battery is being charged, but the
battery power is still low.
Blinking orange:
The battery needs to be charged. When
the indicator starts blinking orange, the
computer beeps three times.
8 Standby Green:
status The computer is in standby mode.
Blinking green:
The computer is entering standby mode or
hibernation mode, or is resuming normal
operation.
9 Ultrabay Green:
Enhanced An Ultrabay Enhanced device is installed
status and in use.
Blinking green:
An Ultrabay Enhanced device is in the
process of being detached.
Turn off:
An Ultrabay Enhanced device is ready to
be attached or detached.
FRU tests
The following table shows the test for each FRU.
(continued)
Fn key combinations
The following table shows the function of each combination
of Fn with a function key.
Key Description
combination
Fn+F1 Reserved.
Fn+F2 Reserved.
Fn+F3 R50e and R52 series:Turn off the computer
display, leaving the screen blank. To turn the
computer display on again, press any key or
press the TrackPoint pointing stick.
R51e series:Select a power scheme that has
been created by Power Manager. A panel for
selecting a power scheme appears when this
combination is pressed.
Notes:
1. If the user has logged on with a
administrator user ID, and Fn+F3 is
pressed, the panel for selecting a power
scheme appears. If the user have logged
on with another user ID, and Fn+F3 is
pressed, the panel does not appear.
2. The computer display cannot be turned off
by pressing Fn+F3.
Fn+F4 Put the computer in standby mode. To return to
normal operation, press the Fn key only,
without pressing a function key.
Note: This combination of keys functions as a
sleep button. The setting can be changed so
that pressing it puts the computer into
hibernation mode or even shuts the computer
down.
Fn+F5 Control the power source of the built-in
Bluetooth wireless device. This combination of
the keys functions as a toggle switch of the
power state.
Note: In Windows 2000 or Windows XP, this
combination of keys enables or disables the
built-in wireless networking features (the IEEE
802.11 standard) and the Bluetooth wireless
features. To use this function, the following
drivers must be installed.
v ThinkPad Power Management driver
v OnScreen Display utility
v Wireless device drivers
Fn+F6 Reserved.
(continued)
Key Description
combination
Fn+F7 Switch a display output location
v External monitor (CRT display)
v Computer display and external monitor (LCD
+ CRT display)
v Computer display (LCD)
Notes:
1. This function does not work when different
desktop images are displayed on the
computer display and the external monitor
(the Extend desktop function).
2. This function does not work while a DVD
movie or a video clip is playing.
3. For Windows 2000 or Windows XP, a
hotkey application might take over the
switching function.
Fn+F8 If the image displayed on the computer is
smaller than the physical display, switch the
computer screen size between expanded mode
and normal mode.
(continued)
Key Description
combination
Fn+F9 Open the ThinkPad EasyEject Utility screen.
Buttons for the following choices are displayed:
v Eject ThinkPad PC from Dock: This button
is displayed only if the ThinkPad computer
has been attached to a ThinkPad Dock II.
The computer can be detached from the
ThinkPad Dock II.
v Eject ThinkPad PC from Mini Dock: This
button is displayed only if the ThinkPad
computer has been docked in a ThinkPad
Mini Dock and one or more USB devices
have been connected to the ThinkPad Mini
Dock. You can stop and remove all the USB
devices safely by clicking the button.
Note: If a diskette drive is connected to the
external-diskette-drive connector of the
ThinkPad Mini Dock, you cannot connect a
USB diskette drive.
v Run EasyEject Actions: This button is used
to select, stop, or remove external devices
connected to the ThinkPad computer.
v Configure EasyEject Actions: Opens the
ThinkPad EasyEject Utility main window.
v Fn+F9 Settings: Contigures the settings for
the Fn+F9 function.
Symptom-to-FRU index
The symptom-to-FRU index in this section lists symptoms
and errors and their possible causes. The most likely
cause is listed first, in boldface type.
Note
For a device not supported by diagnostic codes in
the ThinkPad notebook computers, see the manual
for that device.
Error messages
Symptom or error FRU or action, in sequence
Device address conflict. 1. Load “Setup Defaults” in
the BIOS Setup Utility.
2. Backup battery.
3. System board.
Allocation error for device. 1. Load “Setup Defaults” in
the BIOS Setup Utility.
2. Backup battery.
3. System board.
Failing bits: nnnn. 1. DIMM.
2. System board.
Invalid system configuration 1. DIMM.
data. 2. System board.
I/O device IRQ conflict. 1. Load “Setup Defaults” in
the BIOS Setup Utility.
2. Backup battery.
3. System board.
Operating system not found. 1. Check that the operating
system has no failure and is
installed correctly.
2. Enter the BIOS Setup
Utility and see whether
the hard disk drive and
the diskette drive are
properly identified.
3. Reseat the hard disk drive.
4. Reinstall the operating
system.
5. Diskette drive.
6. Hard disk drive.
7. System board.
Hibernation error. 1. Restore the system
configuration to what it
was before the computer
entered hibernation mode.
2. If memory size has been
changed, re-create the
hibernation file.
Fan error. Fan.
Thermal sensing error. System board.
Authentication of system The Predesktop Area in the
services failed. Press <Esc> to HDD is corrupted. Restore it
resume. from a recovery CD.
Beep symptoms
Symptom or error FRU or action, in sequence
One beep and a blank, 1. Reseat the LCD
unreadable, or flashing LCD. connector.
2. LCD assembly.
3. External CRT.
4. System board.
One long and two short beeps, 1. System board.
and a blank or unreadable 2. LCD assembly.
LCD. 3. DIMM.
Two short beeps with error POST error. See “Numeric
codes. error codes” on page 62.
Two short beeps and a blank 1. System board.
screen. 2. DIMM.
Three short beeps, pause, 1. DIMM.
three more short beeps, and 2. System board
one short beep.
One short beep, pause, three
short beeps, pause, three more
short beeps, and one short
beep.
Only the cursor appears. Reinstall the operating
system.
Four cycles of four short beeps System board (security chip)
and a blank screen.
Five short beeps and a blank System board
screen.
No-beep symptoms
Symptom or error FRU or action, in sequence
No beep, power-on indicator 1. Make sure that every
on, LCD blank, and no POST. connector is connected
tightly and correctly.
2. DIMM.
3. System board.
No beep, power-on indicator 1. Reseat DIMM.
on, and LCD blank during 2. System board.
POST.
The power-on password prompt A power-on password or a
appears. supervisor password is set.
Type the password and press
Enter.
The hard-disk password prompt A hard-disk password is set.
appears. Type the password and press
Enter.
The DOS full screen looks Start the ThinkPad
smaller than it should. Configuration program and set
the Screen expansion
function.
LCD-related symptoms
Important
The TFT LCD for the notebook computer contains
many thin-film transistors (TFTs). The presence of a
small number of dots that are missing, discolored, or
always lighted is characteristic of TFT LCD
technology, but excessive pixel problems can cause
viewing concerns. The LCD should be replaced if
the number of missing, discolored, or lighted dots in
any background is:
v XGA: 8 or more bright dots, 8 or more dark dots,
or a total of 9 or more bright and dark dots.
v SXGA+: 11 or more bright dots, 13 or more dark
dots, or a total of 16 or more bright and dark
dots.
Intermittent problems
Intermittent system hang problems can be due to a variety
of causes that have nothing to do with a hardware defect,
such as cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should be considered
only when a problem recurs.
Undetermined problems
If the diagnostic tests did not identify the adapter or device
that has failed, if wrong devices are installed, or if the
system simply is not operating, follow these procedures to
isolate the failing FRU (do not isolate FRUs that have no
defects).
Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power system
checkout” on page 41.)
1. Turn off the computer.
2. Visually check each FRU for damage. Replace any
damaged FRU.
3. Remove or disconnect all of the following devices:
a. Non-ThinkPad devices
b. Devices attached to the port replicator
c. Printer, mouse, and other external devices
d. Battery pack
e. Hard disk drive
f. External diskette drive
g. DIMM
h. CD-ROM and diskette drive in the Ultrabay
i. PC Cards
4. Turn on the computer.
5. Determine whether the problem has been solved.
6. If the problem does not recur, reconnect the removed
devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRUs one
at a time (do not replace a nondefective FRU):
a. System board
b. LCD assembly
Screw notices
Loose screws can cause a reliability problem. In the
ThinkPad computer, this problem is addressed with special
nylon-coated screws that have the following characteristics:
v They maintain tight connections.
v They do not easily come loose, even with shock or
vibration.
v They are harder to tighten.
v Each one should be used only once.
(Cross-section)
v Logic card to plastic
Turn an additional 180 degrees after the screw head
touches the surface of the logic card:
180 degrees more
(Cross-section)
v Torque driver
If you have a torque driver, refer to the “Torque” column
for each step.
v Make sure that you use the correct screw. If you have a
torque screwdriver, tighten all screws firmly to the torque
shown in the table. Never use a screw that you
removed. Use a new one. Make sure that all of the
screws are tightened firmly.
When you replace the system board, you must set the
UUID on the new system board as follows:
1. Install the ThinkPad Hardware Maintenance Diskette
Version 1.73 or later, and restart the computer.
2. From the main menu, select 4. Assign UUID.
A new UUID is created and written. If a valid UUID
already exists, it is not overwritten.
DANGER
Note
Ultrabay Enhanced does not accept any of the
following devices:
v Ultrabay Plus devices
v Ultrabay 2000 devices
When you release the switch in step 1, the lever pops
out. In step 2, pull the lever a little to release the device
from the bay.
(continued)
Attention
v Do not drop the hard disk drive or apply any
physical shock to it. The hard disk drive is
sensitive to physical shock. Improper handling
can cause damage and permanent loss of data.
v Before removing the drive, have the user make a
backup copy of all the information on it if
possible.
v Never remove the drive while the system is
operating or is in suspend mode.
(continued)
3
2
1050 Keyboard
For access, remove this FRU:
v “1010 Battery pack” on page 76
1a
(continued)
When installing:
1. Attach the connector 1.
(continued)
b
5. Secure the keyboard from the underside of the
computer, using the new screws provided with the
keyboard.
2
1
1 2
1
1
2
In step 2, remove the card by pulling the tab with your
fingers in the direction of the arrow.
(continued)
Turn the card over 3, and detach the modem connector
4.
1
1
2
In step 2, remove the card by pulling the tab with your
fingers in the direction of the arrow.
(continued)
Turn the card over 3, and detach the modem connector
4. If the Bluetooth wireless antenna jack has a tab
marked ″BT″, unplug the jack by pulling the tab with your
fingers. If the antenna jack does not have the tab, unplug
the jack by using the removal tool antenna RF connector
(P/N: 08K7159) or pick the connetor with your fingers and
gently unplug it in direction of the arrow 5.
3
5
2
1
1
2
2
1
2a 1
2
2
(continued)
3
5
4 4
3
5 3
4
4 3
When installing:
1. Place the keyboard bezel so that the three latches are
fixed in place 1.
(continued)
2. Press the left edges 2 and the front edges 3 of the
keyboard bezel until the latches are snapped.
2
2
(continued)
After removing the metal plate in step 2, flip up the touch
pad buttons 3 and detach it 4.
3
4
(continued)
Slide out the metal plate 7 securing the fingerprint reader
before removing it.
2
1
(continued)
4 3
In case of the antenna jacks have the tabs, plug the gray
antenna cable with the tab marked MAIN into jack M, and
the black antenna cable with the tab marked AUX into jack
A.
In case of the antenna jacks do not have the tabs, plug the
gray cable to jack M, and the black cable to jack A.
Main Aux.
In case of the antenna jacks have the tabs, plug the gray
antenna cable with the tab marked MAIN into jack MAIN,
and the black antenna cable with the tab marked AUX into
jack AUX.
In case of the antenna jacks do not have the tabs, plug the
gray cable to jack MAIN, and the black cable to jack AUX.
MAIN
AUX
Insert the notched end of the card into the socket, and
then press the card firmly. Pivot the card until it snaps into
place. Make sure that it is firmly fixed in the slot and does
not move easily.
When installing:
1. Make sure that the connector 3 is firmly attached.
2. Apply thermal grease on the part marked a in this
figure.
1140 CPU
For access, remove these FRUs in order:
v “1010 Battery pack” on page 76
v “1030 Hard disk drive” on page 79
v “1050 Keyboard” on page 82
v “1100 Keyboard bezel” on page 92
v “1130 Fan assembly” on page 103
(continued)
Note
Some models do not have the IEEE 1394 cable.
2 1
(continued)
(continued)
Remove the connector 6. And strip the tape securing the
IEEE 1394 cable to the PC Card slot and remove the IEEE
1394 cable 7.
(continued)
Note: Step 2 to step 7 are only for R50e series.
3 2
(continued)
6 7
Note: Step 1 is only for the models with 15.0-in. LCD.
For the other models, skip this step.
(continued)
Remove EMI spring for the CDC a before removing the
Ultrabay Enhanced shield kit.
2
a
(continued)
4
4 4
4 4
a 4
4
(continued)
6 b
(continued)
(continued)
10
(continued)
11 11
12
13
14
Screws 11 are only for the models with 15.0-in. LCD. For
the other models, skip the step.
(continued)
3 2
(continued)
6 7
(continued)
(continued)
(continued)
(continued)
(continued)
Important
When handling the system board, bear the following
in mind.
v The system board of the ThinkPad R50e and R52
series has an accelerometer, which can be
broken by applying several thousands of
G-forces.
1
2
(continued)
When installing: Make sure that the all the guide holes of
the system board are firmly attached to
the base cover.
(continued)
5
5
b
a
(continued)
2
3
Before removing the LCD panel, remove the left latch first.
(continued)
Lift the latch bar in the direction of the arrow 2, and then
remove the left latch in the direction of the arrow 3.
(continued)
5a
5
5
5a
4 5
(continued)
Note: Steps 6 and 7 are only for the models with
15.0-in. SXGA+ LCD. For the other models, skip
steps 6 and 7.
10
12
11
7
6
6
8
(continued)
13
15 14
b
16
16
17
17
16
16
(continued)
Turn over the LCD panel and strip off the tape 18
securing the FPC (c). Then detach the connector 19 in
the direction of the arrow.
18
19
c
(continued)
20
21
(continued)
e
e
1
1
(Bottom view)
(Rear view)
(continued)
(Bottom view)
(continued)
Make sure that the system lock key A is set to the
Unlock position. Release the front latches in step 4, and
then remove the top cover 5. Then detach the connector
cable 6 as in the figure.
A
4
Locations
1 2
11
10
5 4 3
3
4
11 5
10 6
7
9 8
2
3
1 4
6
5
1 2 3
17
16
15
14
12
11
10
13 9
8 7 6 5 4
1 2
4
5
6
14 7
13 8
9
12 10
11
3
4
2
1 5
Parts list
Overall
1
23 j
2
22
21
i a
h b
4 3
5
c
20 d
19 6 7
18 f
e
17
g
6
16 8
9
10
11
15 12
14 13
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
For R52 series, the optical drive is a Tier 1 CRU. For R50e
series, the optical drive is a Tier 2 CRU.
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
LCD FRUs
1
k
8
l
2
3
n
m
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
(continued)
AC adapters
FRU P/N CRU
ID
3-pin (72W) slim adapter for PFC model (models xxG, xxM, xxA,
xxQ, xxB, xxH, xxC, xxK, xxV)
ASTEC OP 08K8203 *
DELTA OP 08K8207 *
SANKEN OP 08K8211 *
2-pin (72W) slim adapter for non-PFC model (models xxU, xxF,
xxP, xxS, xxY, xxE, xxJ, xxL)
ASTEC OP 08K8205 *
DELTA OP 08K8209 *
SANKEN OP 08K8213 *
Keyboard
Keyboards for 15.0-in. LCD models
Recovery CDs
For Windows XP Professional (R50e series)
Windows XP Professional is preinstalled as the operating
system in the following models:
v 1834-K3x, K4x, K7x, K8x, KHx, KPx, KQx, KRx, KSx,
KTx, KUx, KVx, KWx, KYx, L3x, L4x, L5x, L7x, L8x,
L9x, LBx, LDx, LHx, M2x, M3x, M5x, M7x, M8x, M9x,
MAx, MBx, MDx, MEx, MFx, MGx, MMx, MNx, MPx,
MQx, MRx, MWx, QAx, R3x, R4x, R5x, R6x, R7x, R9x,
RAx, RBx, RDx, REx, RFx, RGx, RNx, RP, RSx, RTx,
RUx, RWx, RXx, S4x, S6x, S7x, S9x,
v 1842-MUx, QDx, QEx
v 1846-84x, 8Ax, 96x, 98x, 99x, 9Ax, 9Bx, 9Cx, 9Ex, 9Fx,
9Gx, A2x, A3x, A6x, A7x, A8x, A9x, ABx, ACx
v 1847-82x, 83x, 8Ex, 8Fx, 8Gx, 8Hx, 8Jx, 8Kx, 92x, 93x,
9Lx, 9Mx, 9Nx, 9Px, 9Qx, 9Rx, 9Sx, 9Tx, AEx, AFx,
AGx, AHx, AJx
v 1848-82x, 83x, 92x, 93x
v 1849-8Cx, 8Dx, 8Lx, 8Mx, 8Nx, 9Ux, 9Vx, 9Wx, ADx,
AKx, ALx
v 1858-9Bx, 9Dx, 9Ex, 9Fx, 9Gx, 9Hx, 9Kx, 9Lx, 9Mx,
9Nx, 9Px, 9Qx, 9Rx, 9Sx, 9Tx, 9Ux, 9Vx, 9Wx, 9Xx,
9Yx, 9Zx, A4x, A5x, A6x, A9x, AAx, ADx, AEx, AFx, AJx,
AKx, ALx, AMx, ANx, APx, AQx, ARx, ASx, ATx, AUx,
AVx
v 1859-B6x, B7x, B8x, B9x, BAx
v 1860-9Fx, 9Gx, BPx, BQx, BRx, BSx, BTx, BUx, BVx,
BWx, BXx, BYx, BZx, C2x, C3x, C4x, C5x, C6x, C7x,
C8x, C9x, CAx, CBx,
v 1861-9Gx, BUx, BZx
v 1846-85x, 86x, 87x, 88x, 89x, 8Bx, 94x, 95x, 97x, 9Dx,
9Hx, A4x, A5x, AAx
v 1858-92x, 93x, 94x, 96x, 96x, 97x, 98x, 99x, 9Ax, 9Jx,
A2x, A3x, A7x, ABx, ACx, AGx, AHx, AXx, AYx, CCx
Miscellaneous parts
FRU P/N CRU
ID
Screw kit (including nylon-coated screws): 13N5168 N
v M2.5 × 4.8 mm (black), bind-head (8)
v M2 × 4 mm (black), bind-head (14)
v M2 × 6 mm (black), bind-head (4)
v M2 × 12 mm (black), flat-head (17)
v M2 × 10 mm (black), flat-head (9)
v Hex stud (4)
v M2 × 18.9 mm, special shape (1)
v M3 × 3 mm (PHILLIPS/slotted) (1)
v M2 × 3 mm (silver), small flat-head (LCD
unit hinge) (8)
v Screw caps (not painted)
v Screw caps, square
v Screw caps, USB
v Screw caps, rear, oval
Base miscellaneous parts for R50e: 13N5166
v Eng Spec
v Knob battery lock L
v HDD shock absorber 14/15
v HDD shock absorber 14
v Latch battery lock R
v Latch battery lock L
v Link battery lock
v Insulation, bottom
v Insulation sheet
v Insulation, louver
v Lid PCMCIA
v Puller
v Pull lever
v Rubber foot (rear)
v Rubber foot (front)
v Pull lever spring
v Screw cap square
v Screw cap rear oval
v Security plate
v Sheet, HDD rubber 14
v Sheet, HDD rubber 15
v Slide lever
v Slide lever spring
v Spring battery lock
v Spring Lid PCMCIA
(continued)
(continued)
(continued)
(continued)
(continued)
Optional FRUs
FRU P/N CRU
ID
128-MB DDR SDRAM SO DIMM (PC2100) 10K0029 *
256-MB DDR SDRAM SO DIMM (PC2100) 10K0031 *
512-MB DDR SDRAM SO DIMM (PC2100) 10K0033 *
1-GB DDR SDRAM SO DIMM (PC2100) 10K0035 *
Ultrabay Enhanced hard disk drive adapter 62P4553 *
Optional adapter for 12.7mm bay 13N5113 *
Ultrabay Enhanced Li Polymer battery (2nd 08K8191 *
bay battery, 3 cell), SANYO (WW)
Video cable 27L0531 *
ThinkPad Dock II 67P9010 *
ThinkPad Dock II top cover and screw kit 46P3085 N
ThinkPad Dock II PCI cover 46P3086 *
ThinkPad Mini Dock 67P9011 *
ThinkPad Mini Dock AC adapter (2 pin, 120 W) *
DELTA 02K7086
LITEON 02K7092
ThinkPad Mini Dock AC adapter (3 pin, 120 W) *
DELTA 02K7094
LITEON 02K7096
ThinkPad Port Replicator II 74P6735 *
ThinkPad Slim Drive Adapter for Ultrabay 62P4556 *
2000
Multiple battery charger 02K6642 *
External diskette drive cable 27L0525 *
Diskette drive (TEAC) 08K9606 *
Diskette drive (SONY) 08K9607 *
Notices
Lenovo may not offer the products, services, or features
discussed in this document in all countries. Consult your
local Lenovo representative for information on the products
and services currently available in your area. Any
reference to a Lenovo product, program, or service is not
intended to state or imply that only that Lenovo product,
program, or service may be used. Any functionally
equivalent product, program, or service that does not
infringe any Lenovo intellectual property right may be used
instead. However, it is the user’s responsibility to evaluate
and verify the operation of any other product, program, or
service.
Trademarks
The following terms are trademarks of Lenovo in the
United States, other countries or both:
Lenovo
Rescue and Recovery
ThinkLight
ThinkPad
ThinkPad Dock II
ThinkPad Mini Dock
ThinkPad Port Replicator
ThinkPad Port Replicator II
TrackPoint
Ultrabay
Ultrabay 2000
Ultrabay Plus
UltraNav
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