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Future natural disasters like typhoons and flooding pose power outage risks from fallen trees cutting cables, high winds toppling power grids, and flooding submerging equipment. Suggestions are made to use social media and websites to update people on outages and expected restoration times to reduce call volumes to utilities. Research discusses installing stronger, more flood-proof infrastructure like smart switches that can isolate outages, underground circuits, and backup generators to critical facilities to improve reliability and reduce outage impacts.
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0% found this document useful (0 votes)
38 views

Findings

Future natural disasters like typhoons and flooding pose power outage risks from fallen trees cutting cables, high winds toppling power grids, and flooding submerging equipment. Suggestions are made to use social media and websites to update people on outages and expected restoration times to reduce call volumes to utilities. Research discusses installing stronger, more flood-proof infrastructure like smart switches that can isolate outages, underground circuits, and backup generators to critical facilities to improve reliability and reduce outage impacts.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Future Hazards

 Power cables cut -> touch water -> Electrocutes people


 High wind speed-> blow trees -> may hit power grids -> push them down
 Flooding -> high water levels -> power grids touch water -> May electrocute people
 Generators -> need to be above water level

Suggestions

Use Social Media to update people + advertise the webpage

 Possibly reduce the number of callers to CLP

Researched materials

https://www.straitstimes.com/asia/se-asia/super-typhoon-mangkhut-slams-philippines-with-category-
5-power

“with storm surges and heavy rains that had caused flooding and dozens of landslides”
“which felled trees and pulled down lines of electricity poles.”

https://www.telegraph.co.uk/news/2018/09/14/millions-path-strongest-typhoon-mangkhut-heads-
philippines/

“We may have a storm surge that could reach four storeys high”

https://www.rappler.com/nation/212024-towns-isabela-province-switch-off-power-before-typhoon-
ompong-landfall

“The provinces of Isabela and Cagayan have begun to have power outages in some areas”

https://reliefweb.int/report/philippines/philippines-after-effects-typhoon-yoyong-3-dec-2004-800-am

“Eight (8) died due to drowning and electrocution (1 in Manila City, 1 in Albay, 1 in Catanduanes, 1 in
Bayombong, Nueva Ecija and 4 in Camarines Sur ).”

“As a precautionary measure, the local electric cooperatives and companies deliberately cut off their
power supply. Pozorrubio and Laoac in Pangasinan experienced power outages due to fallen trees in Bgy
Canarbacacan in Binalonan, Pangasinan.”

https://www.doe.gov.ph/sites/default/files/pdf/announcements/draft_dc_doe_adoption_of_ess_in_the_ele
ctric_power_industry.pdf

“Energy Storage System to connect to the grid, small grid, end-user facility to meet energy demand and
requirement and improve reliability.”

Technologies are mentioned


At least place at important infrastructures, such as traffic lights, water supply pumping stations.

https://inhabitat.com/how-americas-infrastructure-can-be-strengthened-against-future-natural-disasters/

“the 60,000 residents of New York’s Co-op City were never without power. This was all due to the fact
that the large housing community is powered by an independent combined heat and power (CHP) plant.”

https://labs.ece.uw.edu/real/Library/Thesis/Breiding.pdf

“Utilities can redesign wires which detach easier, reducing repair time for damaged lines. Or install
stronger tree-branch resistant aerial cables”

“installing more waterproof barricades and flood pumps around equipment is vital to protect
underground distribution circuitry as well as both above and below ground substations.”

“Smart switches which can detect changes on the line and reduce the number of customers affected by
an outage”

https://www.ktbs.com/news/arklatex-indepth/smart-switches-could-reduce-bossier-city-power-
outages/article_badd702a-8a12-11e8-9cb1-4f3aa6055e4d.html

“The switches communicate with each other. The minute one switch doesn't get a message, it shuts
down between the other two. That allows SWEPCO to pinpoint the problem behind an outage. The
other switches will calculate how much power is needed to keep the remaining circuit running smoothly
while limiting the outage to a smaller area.”

https://www.ipintegration.com/app/uploads/2017/08/IP-Integration-Avaya-Service-Outage.pdf

Better methods to manage influx of calls during natural disasters

“Interactive voice response systems to provide expected wait times, real-time self-service treatments”

“Depending on the customers’ situation, could divert the caller to contact center, offer a callback or
provide an automated notification option with the necessary information provided for the caller’s
wants.”

“Provide a prompt for the waiting order to avoid second calls”

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