Perez v. PTT
Perez v. PTT
Perez v. PTT
DECISION
CORONA, J p:
On October 29, 1993, a memorandum with the following tenor was issued
by respondents:
The labor arbiter found that the 30-day extension of petitioners' suspension
and their subsequent dismissal were both illegal. He ordered respondents to pay
petitioners their salaries during their 30-day illegal suspension, as well as to
reinstate them with backwages and 13th month pay.
Petitioners appealed to the Court of Appeals (CA). In its January 29, 2002
decision, 7 the CA affirmed the NLRC decision insofar as petitioners' illegal
suspension for 15 days and dismissal for just cause were concerned. However, it
found that petitioners were dismissed without due process. DSAEIT
The CA, in upholding the NLRC's decision, reasoned that there was
sufficient basis for respondents to lose their confidence in petitioners 8 for
allegedly tampering with the shipping documents. Respondents emphasized the
importance of a shipping order or request, as it was the basis of their liability to a
cargo forwarder. 9
We disagree.
Reason No. 1.
Factual Reasons
Legal Reasons
Willful breach by the employee of the trust reposed in him by his employer
or duly authorized representative is a just cause for termination. 12 However, in
General Bank and Trust Co. v. CA, 13 we said:
First
The burden of proof rests on the employer to establish that the dismissal is
for cause in view of the security of tenure that employees enjoy under the
Constitution and the Labor Code. The employer's evidence must clearly and
convincingly show the facts on which the loss of confidence in the employee may
be fairly made to rest. 14 It must be adequately proven by substantial evidence. 15
Respondents failed to discharge this burden.
Third
Petitioners were neither apprised of the charges against them nor given a
chance to defend themselves. They were simply and arbitrarily separated from
work and served notices of termination in total disregard of their rights to due
process and security of tenure. The labor arbiter and the CA correctly found that
respondents failed to comply with the two-notice requirement for terminating
employees.
Petitioners likewise contended that due process was not observed in the
absence of a hearing in which they could have explained their side and refuted the
evidence against them.
Conflict of Provisions
The omnibus rules implementing the Labor Code, on the other hand, require
a hearing and conference during which the employee concerned is given the
opportunity to respond to the charge, present his evidence or rebut the evidence
presented against him: 17
Interpretation of Law
Article 277 (b) of the Labor Code provides that, in cases of termination for a
just cause, an employee must be given "ample opportunity to be heard and to
defend himself." Thus, the opportunity to be heard afforded by law to the employee
is qualified by the word "ample" which ordinarily means "considerably more than
adequate or sufficient." 21 In this regard, the phrase "ample opportunity to be
heard" can be reasonably interpreted as extensive enough to cover actual hearing or
conference. To this extent, Section 2 (d), Rule I of the Implementing Rules of Book
VI of the Labor Code is in conformity with Article 277 (b).
This Court has consistently ruled that the due process requirement in cases
of termination of employment does not require an actual or formal hearing. Thus,
we categorically declared in Skipper's United Pacific, Inc. v. Maguad: 25
The Labor Code does not, of course, require a formal or trial type
proceeding before an erring employee may be dismissed. (emphasis supplied)
Use of Jurisprudence
[W]ell-settled is the dictum that the twin requirements of notice and hearing
constitute the essential elements of due process in the dismissal of employees. It is
a cardinal rule in our jurisdiction that the employer must furnish the employee
with two written notices before the termination of employment can be effected: (1)
the first apprises the employee of the particular acts or omissions for which his
dismissal is sought; and (2) the second informs the employee of the employer's
decision to dismiss him. The requirement of a hearing, on the other hand, is
complied with as long as there was an opportunity to be heard, and not necessarily
that an actual hearing was conducted.
The above rulings are a clear recognition that the employer may provide an
employee with ample opportunity to be heard and defend himself with the
assistance of a representative or counsel in ways other than a formal hearing. The
employee can be fully afforded a chance to respond to the charges against him,
adduce his evidence or rebut the evidence against him through a wide array of
methods, verbal or written.
After receiving the first notice apprising him of the charges against him, the
employee may submit a written explanation (which may be in the form of a
letter, memorandum, affidavit or position paper) and offer evidence in support
thereof, like relevant company records (such as his 201 file and daily time records)
and the sworn statements of his witnesses. For this purpose, he may prepare his
explanation personally or with the assistance of a representative or counsel. He
may also ask the employer to provide him copy of records material to his defense.
His written explanation may also include a request that a formal hearing or
conference be held. In such a case, the conduct of a formal hearing or conference
becomes mandatory, just as it is where there exist substantial evidentiary disputes
29 or where company rules or practice requires an actual hearing as part of
employment pretermination procedure. To this extent, we refine the decisions we
have rendered so far on this point of law.
In sum, the following are the guiding principles in connection with the
hearing requirement in dismissal cases:
In this case, petitioners contended that they were not paid during the two
15-day extensions, or a total of 30 days, of their preventive suspension.
Respondents failed to adduce evidence to the contrary. Thus, we uphold the
ruling of the labor arbiter on this point.
Where the dismissal was without just or authorized cause and there was no
due process, Article 279 of the Labor Code, as amended, mandates that the
employee is entitled to reinstatement without loss of seniority rights and other
privileges and full backwages, inclusive of allowances, and other benefits or their
monetary equivalent computed from the time the compensation was not paid up to
the time of actual reinstatement. 31 In this case, however, reinstatement is no
longer possible because of the length of time that has passed from the date of the
incident to final resolution. 32 Fourteen years have transpired from the time
petitioners were wrongfully dismissed. To order reinstatement at this juncture will
no longer serve any prudent or practical purpose. 33
SO ORDERED.
Velasco, Jr., J., Pls. see separate concurring and dissenting opinion.
Separate Opinions
In gist, the facts as contained in the ponencia show that Felix B. Perez and
Amante G. Doria were dismissed by the Philippine Telegraph and Telephone
Company without a hearing or conference for a series of allegedly anomalous
transactions.
The only issue covered by my dissent is, are Perez and Doria entitled to a
hearing or conference as mandated by Section 2 (b), Rule XXIII, Implementing
Rules of Book V of the Labor Code?
The ponencia resolved this in the negative and held that Sec. 2 (b), Rule
XXIII, Implementing Rules of Book V, 1 by requiring a hearing, went beyond the
terms and provisions of the Labor Code, particularly Article 277 (b) thereof that
merely requires the employer to provide employees with ample opportunity to be
heard and to defend themselves with the assistance of their representatives if they
so desire. The ponencia, however, conceded that a formal hearing or conference
becomes mandatory only when requested by the employee in writing or substantial
evidentiary disputes exist or a company rule or practice requires it or when similar
circumstances justify. I submit that the actual hearing or conference is mandatory
in ALL dismissal cases for the following reasons:
With respect to the issue of whether petitioner was denied due process in the
administrative procedure entailed in his dismissal, we agree with the labor arbiter
that petitioner was indeed denied procedural due process therein. His dismissal
was not preceded by any notice of the charges against him and a hearing thereon.
The twin requirements of notice and hearing constitute the essential elements of
due process in cases of dismissal of employees. The purpose of the first
requirement is obviously to enable the employee to defend himself against the
charge preferred against him by presenting and substantiating his version of the
facts.
Furthermore, this Court has repeatedly held that to meet the requirements of
due process, the law requires that an employer must furnish the worker sought to
be dismissed with two written notices before termination of employment can be
legally effected, that is, (1) a notice which apprises the employee of the particular
acts or omissions for which his dismissal is sought; and (2) the subsequent notice,
after due hearing, which informs the employee of the employer's decision to
dismiss him. 3 (Emphasis supplied.)
(3) The majority opinion cites the rule in statutory construction that in
case of discrepancy between the basic law and its implementing rules, the basic
law prevails. In the case at bar, said principle does not apply because precisely
there is no clear-cut discrepancy between Art. 277 (b) of the Labor Code and Sec. 2
(b), Rule XXIII, Implementing Rules of Book V of the Labor Code. To the extent
of being repetitive the phrase "ample opportunity to be heard" can be construed to
cover an actual hearing. This way, Sec. 2 (b), Rule XXIII does not conflict with nor
contravene Art. 277 (b).
(4) Art. 4 of the Labor Code states that "all doubts in the implementation
and interpretation of the provisions of [the Labor Code], including its
implementing rules and regulations, shall be resolved in favor of labor." Since the
law itself invests the Department of Labor and Employment (DOLE) the power to
promulgate rules and regulations to set the standard guidelines for the realization
of the provision, then the Implementing Rules should be liberally construed to
favor labor. The Implementing Rules, being a product of such rule-making power,
has the force and effect of law. Art. 277 of the Labor Code granted the DOLE the
authority to develop the guidelines to enforce the process. In accordance with the
mandate of the law, the DOLE developed Rule I, Sec. 2(d) of the Implementing
Rules of Book VI of the Labor Code which provides that:
In any case, the standards of due process contained in Sec. 2(b), Rule XXIII,
Implementing Rules of Book V of the Labor Code, and now in Sec. 2 (d) (ii), Rule
I, Implementing Rules of Book VI of the Labor Code, do not go beyond the terms
and provisions of the Labor Code. The Implementing Rules merely encapsulates a
vague concept into a concrete idea. In what forum can an employer provide
employees with an ample opportunity to be heard and defend themselves with the
assistance of a representative? This situation can only take place in a formal
hearing or conference which the Implementing Rules provides. The employees
may only be fully afforded a chance to respond to the charges made against them,
present their evidence, or rebut the evidence presented against them in a formal
hearing or conference. Therefore, in my humble opinion, there is no discrepancy
between the law and the rules implementing the Labor Code.
(8) Recent holdings of this Court have explained the propriety and
necessity of an actual hearing or conference before an employee is dismissed. In
King of Kings Transport, Inc. v. Mamac, 6 reiterated in R.B. Michael Press v.
Galit, 7 we explained that the requirement of a hearing or conference is a necessary
and indispensable element of procedural due process in the termination of
employees, thus:
(1) The first written notice to be served on the employees should contain
the specific causes or grounds for termination against them, and a directive that the
employees are given the opportunity to submit their written explanation within a
reasonable period. "Reasonable opportunity" under the Omnibus Rules means
every kind of assistance that management must accord to the employees to enable
them to prepare adequately for their defense. This should be construed as a period
of at least five (5) calendar days from receipt of the notice to give the employees
an opportunity to study the accusation against them, consult a union official or
lawyer, gather data and evidence, and decide on the defenses they will raise against
the complaint. Moreover, in order to enable the employees to intelligently prepare
their explanation and defenses, the notice should contain a detailed narration of the
facts and circumstances that will serve as basis for the charge against the
employees. A general description of the charge will not suffice. Lastly, the notice
should specifically mention which company rules, if any, are violated and/or which
among the grounds under Art. 282 is being charged against the employees.
(2) After serving the first notice, the employers should schedule and
conduct a hearing or conference wherein the employees will be given the
opportunity to: (1) explain and clarify their defenses to the charge against them; (2)
present evidence in support of their defenses; and (3) rebut the evidence presented
against them by the management. During the hearing or conference, the employees
are given the chance to defend themselves personally, with the assistance of a
representative or counsel of their choice. Moreover, this conference or hearing
could be used by the parties as an opportunity to come to an amicable settlement.
(9) Lastly, a liberal interpretation of Art. 277 (b) of the Labor Code would
be in keeping with Art. XIII of the Constitution which dictates the promotion of
social justice and ordains full protection to labor. The basic tenet of social justice is
that "those who have less in life must have more in law." Social justice commands
the protection by the State of the needy and the less fortunate members of society.
This command becomes all the more firm in labor cases where security of tenure is
also an issue. In Rance v. NLRC, we declared that: ASICDH
ART. 277.
The Secretary of Labor and Employment may suspend the effects of the
termination pending resolution of the dispute in the event of prima facie finding by
the appropriate official of the Department of Labor and Employment before whom
such dispute is pending that the termination may cause a serious labor dispute or
is in implementation of a mass layoff. (as amended by Republic Act No. 6715)
Historical Roots
At its most basic, procedural due process is about fairness in the mode of
procedure to be followed. It is not a novel concept, but one that traces its roots in
the common law principle of natural justice.
While the audi alteram partem rule provided for the right to be notified of
the case against him, the right to bring evidence, and to make argument — whether
in the traditional judicial or the administrative setting — common law maintained
a distinction between the two settings. "An administrative tribunal had a duty to
act in good faith and to listen fairly to both sides, but not to treat the question as if
it were a trial. There would be no need to examine under oath, nor even to examine
witnesses at all. Any other procedure could be utilized which would obtain the
information required, as long as the parties had an opportunity to know and to
contradict anything which might be prejudicial to their case." 5
In the U.S., the due process clause of the U.S. Constitution 6 provides the
guarantee for procedural due process, and has used a general balancing formula
to identify the procedural guarantees appropriate to a particular context. 7 In
Mathews v. Eldridge, 8 Justice Powell articulated this approach when he said:
In recent years this Court increasingly has had occasion to consider the
extent to which due process requires an evidentiary hearing prior to the
deprivation of some type of property interest even if such hearing is provided
thereafter. In only one case, Goldberg v. Kelly, has the Court ruled that a hearing
closely approximating a judicial trial is necessary. In other cases requiring some
type of pretermination hearing as a matter of constitutional right, the Court has
spoken sparingly about the requisite procedures. [Our] decisions underscore the
truism that "[d]ue process, unlike some legal rules, is not a technical conception
with a fixed content, unrelated to time, place and circumstances. [Due process]
is flexible and calls for such procedural protections as the particular situation
demands." Accordingly, the resolution of the issue whether the administrative
procedures provided here are constitutionally sufficient requires analysis of the
governmental and private interests that are affected. More precisely, our prior
decisions indicate that identification of the specific dictates of due process
generally requires consideration of three distinct factors: first, the private interest
that will be affected by the official action; second, the risk of an erroneous
deprivation of such interest through the procedures used, and the probable value, if
any, of additional or substitute procedural safeguards; and finally, the
Government's interest, including the function involved and the fiscal and
administrative burdens that the additional or substitute procedural requirement
would entail.
Significantly in the U.S., the same common law root that gave rise to the
concept of natural justice and the duty to be fair, branched out into the doctrine of
fair procedure applicable to specific private sector actors due to their
overwhelming economic power within certain fields (e.g., professional
associations, unions, hospitals, and insurance companies). The doctrine requires
notice and hearing, 9 but to an extent slightly less than procedural due process;
thus, when an association has clearly given a person the benefit of far more
procedural protections than he would have been entitled to from a government
entity, he has received the benefit of fair procedure and has no cause of action for
the mildly adverse action that resulted. 10
I submit that in the absence of a clear legislative intent that what is intended
is an actual hearing, the Court cannot construe the statutory procedural due process
guaranty as an absolute requirement for an actual hearing in the way that at least
two cases, namely King of Kings of Transport, Inc. v. Mamac 16 and R.B. Michael
Press v. Galit 17 now require.
a. Historical Reason.
Procedural due process cannot be read completely dissociated from its roots.
While the concept of procedural fairness that it embodies originated as a
requirement in judicial proceedings, the concept has been extended to procedures
that were not strictly judicial as regulatory fact-finding was devolved and delegated
to administrative tribunals. The devolution was driven by need; it was beyond the
capability of the courts to attend to the ever-increasing demands of regulation as
society became increasingly complex. As discussed above, a trial-type procedure is
not an absolute necessity in administrative due process. In fact, in the U.S., not
every administrative decision-making requires a hearing. 18 As the U.S. Supreme
Court stated in the Mathews ruling we quoted above: "[d]ue process, unlike some
legal rules, is not a technical conception with a fixed content unrelated to time,
place and circumstances. [Due process] is flexible and calls for such procedural
protections as the particular situation demands." 19 [Italics supplied]
Our Constitution does not expressly define the principles that embody due
process, as it is a concept intended to counterbalance a flexible power of state —
police power. Early on, jurisprudence has recognized distinctions between
procedural due process in judicial proceedings and in administrative proceedings.
Thus, from the concept of due process being a limitation on state action, the
concept has been applied by statute in implementing the guarantee of security of
tenure in the private sector. In Serrano v. NLRC, 30 we had the occasion to draw
the fine distinction between constitutional due process that applies to governmental
action, and the due process requirement imposed by a statute as a limitation on the
exercise of private power. Noting the distinctions between constitutional due
process and the statutory duty imposed by the Labor Code, the Court thus
decided in Agabon v. NLRC 31 to treat the effects of failure to comply differently.
"Judicial declarations are rich to the effect that the essence of due process is
simply an opportunity to be heard, or as applied to administrative proceedings, an
opportunity to explain one's side. A formal or trial type hearing is not at all times
and in all circumstances essential to due process, the requirements of which are
satisfied where the parties are afforded fair and reasonable opportunity to explain
their side in the controversy." 32 In Arboleda v. NLRC, 33 we held that:
To the same effect is the following statement of Mr. Chief Justice Reynato S.
Puno, albeit in a dissenting opinion, in Agabon: "[t]his is not to hold that a trial-
type proceeding is required to be conducted by employers. Hearings before the
employers prior to the dismissal are in the nature of and akin to administrative due
process which is free from the rigidity of certain procedural requirements", citing
Mr. Justice Laurel's dictum in the landmark Ang Tibay v. Court of Industrial
Relations. We have even held in China Banking Corporation v. Borromeo 34 that
no formal administrative investigation is necessary in the process of dismissing an
employee where the employee expressly admitted his infraction. All that is needed
is to inform the employee of the findings of management.
The identity of the actor should not also be lost on us in considering the
"ample opportunity" requirement. Judicial and quasi-judicial processes are
undertaken by the state, while the dismissal action the Labor Code regulates is
undertaken by a private sector employer. A distinction between these actors ought
to be recognized and given a proper valuation in considering the processes required
from each. Due process in the private realm does not address an all-powerful State
clothed with police power and the powers of taxation and eminent domain; it
merely addresses a private sector-employer who, constitutionally, shares the same
responsibility with the worker for industrial peace, and who is also entitled to
reasonable returns on investments and to expansion and growth. 35 Proportionality
with the power sought to be limited dictates that due process in its flexible
signification be applied to a private sector dismissal situation, ensuring only that
there is fairness at all times so that the constitutional guarantee of security of
tenure is not defeated. Thus, the required processes in a private sector dismissal
situation should, at the most, be equivalent to those required in administrative
proceedings; whether an actual hearing would be required should depend on the
circumstances of each case.
Last but not the least, reasonableness and practicality dictate against an
actual hearing requirement in every case of dismissal. There are simply too many
variables to consider in the private sector dismissal situation — ranging from the
circumstances of the employer, those of the employee, the presence of a union, and
the attendant circumstances of the dismissal itself — so that a hard and fast actual
hearing requirement may already be unreasonable for being way beyond what the
statutory procedural due process requirement demands. Such a requirement can
also substantially tie-up management operations and defeat the efficiency, growth
and the profits that management and employees mutually need.
Footnotes
1. Now only Sec. 2(d)(ii), Rule I, Implementing Rules of Book VI of the Labor
Code remains, as amended by Department Order No. 40-03, Series of 2003. HDIATS
2. WEBSTER'S THIRD NEW INTERNATIONAL DICTIONARY OF THE
ENGLISH LANGUAGE UNABRIDGED 74 (1993).
3. G.R. No. 116588, January 24, 1996, 252 SCRA 314, 320-321.
4. 69 Phil. 635, 641-644 (1940).
5. Guzman v. National University, No. L-68288, July 11, 1986, 142 SCRA 699, 706-
707. SEcITC
6. G.R. No. 166208, June 29, 2007, 526 SCRA 116.
7. G.R. No. 153510, February 13, 2008, 545 SCRA 23.
8. King of Kings Transport, Inc., supra at 125-126.
9. No. L-68147, June 30, 1988, 163 SCRA 279, 284-285. EcHIDT
10. Batangas Laguna Tayabas Bus Co. v. Court of Appeals, No. L-38482, June 18,
1976, 71 SCRA 470, 480.
11. Tanala, supra note 3, at 320.
12. Manahan v. Employees' Compensation Commission, No. L-44899, April 22,
1981, 104 SCRA 198, 202. aAcHCT
1. See: Jones, D.P. and De Villars A., Principles of Administrative Law (1985 ed.),
pp. 148-149.
2. Literally, "let the other side be heard".
3. "No one can be the judge in his own cause".
4. Supra note 1, pp. 157-160, citing Ridge v. Baldwin, [1963] 2 All E.R. 66 (H.L.)
5. Supra note 1, p. 200.
6. UNITED STATES Constitution, 14th Amendment.
7. See: Gunther, Constitutional Law, (11th ed.), pp. 583-585. DEICaA
8. 425 U.S. 319 (1976).
9. See: Potvin v. Metropolitan Life Insurance Co., 22 Cal. 4th 1060 (2000).
10. Dougherty v. Haag, 165 Cal. App. 4th 315 (2008).
11. No person shall be denied the right to life, liberty or property without due process
of law, nor shall any person be denied the equal protection of the laws.
12. Supra note 6.
13. Serrano v. NLRC, G.R. No. 117040, January 27, 2000, 323 SCRA 44; Agabon v.
NLRC, G.R. No. 158693, Nov. 17, 2004, 442 SCRA 573. TAcDHS
14. Implementing Rules of Book VI of the Labor Code, Rule 1, Section 2, as
amended by Department Order No. 10, series of 1997.
15. Tiu v. NLRC, G.R. No. 83433, November 12, 1992, 215 SCRA 540; see also:
Serrano and Agabon cases, supra note 13.
16. G.R. No. 166208, June 29, 2007, 526 SCRA 116.
17. G.R. No. 153510, February 13, 2008, 545 SCRA 23. CIHTac
18. Supra note 7.
19. Supra note 8.
20. 37 Phil. 921 (1918).
21. The requirements of due process in judicial proceedings are as follows: 1) an
impartial court or tribunal clothed with judicial power to hear and determine the matter before it;
2) jurisdiction lawfully acquired over the person of the defendant and over the property which is
the subject matter of the proceeding; 3) an opportunity to be heard afforded to the defendant; and
4) judgment rendered upon lawful hearing.
22. People v. Berroya, G.R. No. 122487, December 12, 1997, 283 SCRA 111.
23. Supreme Transliner, Incorporated v. Court of Appeals, G.R. No. 125356,
November 21, 2001, 370 SCRA 41. HDTCSI
24. 69 Phil. 635 (1940); the observance of due process in administrative proceedings
requires the following: (1) the right to a hearing, which includes the right of the party interested
to present his own case and submit evidence in support thereof; (2) the tribunal must consider the
evidence presented; (3) the decision must be supported by evidence; (4) the evidence must be
substantial; (5) the decision must be rendered on the evidence present at the hearing, or at least
contained in the record and disclosed to the parties affected; (6) the administrative body or any of
its judges must act on its or his own independent consideration of the law and facts of the
controversy, and not simply accept the views of a subordinate; and (7) the administrative body
should, in all controversial questions, render its decision in such a manner that the parties to the
proceeding can know the various issues involved, and the reasons for the decisions rendered.
25. Substantial evidence is such relevant evidence as a reasonable mind might accept
as adequate to support a conclusion. See Domasig v. National Labor Relations Commission, G.R.
No. 118101, September 16, 1996, 261 SCRA 779. ATHCac
26. See People v. Dapitan, G.R. No. 90625, May 23, 1991, 197 SCRA 378, citing
People v. Castillo, 76 Phil. 72 (1946); Banco Español de Filipino v. Palanca, supra at note 20;
Macabingkil v. Yatco, 21 SCRA 150 (1967); Apurillo v. Garciano, 28 SCRA 1054 (1969); Shell
Company of the Philippines, Ltd. v. Enage, 49 SCRA 416 (1973); Lorenzana v. Cayetano, 68
SCRA 485 (1975).
27. Cuenca v. Atas, G.R. No. 146214, October 5, 2007, 535 SCRA 48; Alliance of
Democratic Free Labor Organization v. Laguesma, G.R. No. 108625, March 11, 1996, 254
SCRA 565.
28. CONSTITUTION, Article XIII, Section 3, par. 2.
29. LABOR CODE, Article 279.
30. Supra note 13.
31. G.R. No. 158693, November 17, 2004, 442 SCRA 573.
32. NEECO III v. NLRC, G.R. No. 157603, June 23, 2005, 461 SCRA 169.
33. G.R. No. 119503, February 11, 1999, 303 SCRA 38.
34. G.R. No. 156515, October 19, 2004, 440 SCRA 621.
35. CONSTITUTION, Article XIII, Section 3, pars. 3 and 4. AEIDTc
36. Supra note 16.
37. Supra note 17.